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Ducted and Packaged Heat Pump Gateway_Replacement_Instructions_en

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Ducted and Packaged Heat Pump

1 Key to Symbols and Safety Instructions

1.1 Key to Symbols

Warnings

In warnings, signal words at the beginning of a warning are used to indicate the type and seriousness of the ensuing risk if measures for minimizing danger are not taken. The following keywords are defined and can be used in this document:

DANGER

DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not avoided, could result in minor to moderate injury.

NOTICE

NOTICE is used to address practices not related to personal injury.

Important information

The info symbol indicates important information where there is no risk to people or property.

2 Outdoor Unit Model Numbers

This Gateway Assembly is compatible with the following models only: Bosch

8733982679

8733982680

8733983522

8733958901

8733982676

8733982681

8733982682

8733982683

8733982692

8733982693

8733982286

8733982287

8733982288

8733982283

8733982284

8733982285

BOVB-36RTB-M20S IDS Premium Connected 3T Condenser-R454B

BOVB-60RTB-M20S IDS Premium Connected 5T Condenser-R454B

BOVB-36MTB-M19E IDS Ultra 3T Condenser

BOVA-60MTB-M19E IDS Ultra 5T Condenser

BOVB-60MTB-M19E IDS Ultra 5T Condenser

BOVB-24RTB-M15S IDS Light 2T Cond (up to 18 SEER2) R-454B

BOVB-36RTB-M15S IDS Light 3T Cond (up to 18 SEER2) R-454B

BOVB-60RTB-M15S IDS Light 5T Cond (up to 18 SEER2) R-454B

BPBB-36RTB-M18S IDP Premium 3T (18 SEER2) R-454B

BPBB-60RTB-M18S IDP Premium 5T (18 SEER2) R-454B

BOHA-24RTB-M18S IDS Edge 2 ton ODU

BOHA-36RTB-M18S IDS Edge 3 ton ODU

BOHA-60RTB-M18S IDS Edge 5 ton ODU

BOHA-24MTB-M18S IDS Edge 2 ton Max ODU

BOHA-36MTB-M18S IDS Edge 3 ton Max ODU

BOHA-60MTB-M18S IDS Edge 5 ton Max ODU

Table 1 Bosch ODU Model & Part Numbers

York

Model Number Description

YDV36E2D11 RES SPLT HP 20SEER2 3.0T R454B PUR

YDV60E2D11 RES SPLT HP 20SEER2 5.0T R454B PUR

YDC36E2D11 RES SPLT HP 19SEER2 3.0T R454B PUR

YDC60E2D11 RES SPLT HP 19SEER2 5.0T R454B PUR

YD524E2D11 RES SPLT HP 15SEER2 2.0T R454B PUR

YD536E2D11 RES SPLT HP 15SEER2 3.0T R454B PUR

YD560E2D11 RES SPLT HP 15SEER2 5.0T R454B PUR

PH9E36N00D21 RESPK HP/E PH9 19 SEER2 3T R454B

PH9E60N00D21 RESPK HP/E PH9 19 SEER2 5T R454B

Table 2 York Model Number

Coleman, Champion, Fraser-Johnston, Luxaire Model Number Description

XDV36E2D11 RES SPLT HP 20SEER2 3.0T R454B PUR

XDV60E2D11 RES SPLT HP 20SEER2 5.0T R454B PUR

XD524E2D11 RES SPLT HP 15SEER2 2.0T R454B PUR

XD536E2D11 RES SPLT HP 15SEER2 3.0T R454B PUR

XD560E2D11 RES SPLT HP 15SEER2 5.0T R454B PUR

PH9E36N00D21 RESPK HP/E PH9 19 SEER2 3T R454B

PH9E60N00D21 RESPK HP/E PH9 19 SEER2 5T R454B

Table 3 Other Brand Model Number

4 Replacement Instructions for Ducted Split Systems (Excluding IDS Edge)

1. Turn off power to the unit and wait at least 3 minutes.

WARNING

Hazardous voltage 380 volts DC!

Wait 3 minutes after disconnecting power, then verify DC voltage is less than 43 VDC at inverter test points P-N.

Components may store a dangerous electrical potential of 380 Volts DC. Failure to follow these instructions could result in personal injury or death.

2. Remove the access panel to the control board (Figure 2). Keep Screws for re-use.

NOTICE

Product damage!

Do not directly touch the components on the main board to avoid static electricity damage.

Remove the antenna cable strainer from the bottom panel by pushing up from the bottom of the strainer (Refer to Figure 3).

For the models listed in Table 1, components 5, 6, and 7 are not used when replacing the Gateway Assembly.

Figure 2 Control Board Access
3. Cut the 3 zip-ties securing the wires on the right of the control board.
4.
Figure 3 Remove Antenna Cable Strainer

5. Remove the antenna cable clips from the louvers by rotating them about the louver (Refer to Figure 4 and Figure 5). If the clip is too tight, wiggle it and rotate the clip to remove

6. Remove the antenna from the louver by pushing up from the bottom corners of the antenna at the same time (Refer to Figure 6 and Figure 7).

Figure 4 Antenna Cable Clip Removal
Figure 5
PUSH UP ON BOTTOM CORNERS
Figure 6
PUSH UP ON TOP CORNERS
Figure 7

7. Unplug the cable connecting the gateway to the control board (Refer to Figure 8 and Figure 9).

8. Uninstall the Gateway by removing the 2 screws (Refer to Figure 10).

9. Old Gateway and Antenna assembly should be completely removed. Proceed to Step 10.

10. Center and install new antenna on the 3rd louver by lining up the antenna with the grills in parallel and pushing down on the top of the antenna (Refer to Figure 11 and Figure 12 for Bosch; refer to Figure 13 and Figure 14 for other brands).

Figure 8 Gateway Connection Location for IDS Premium Connected - R454B and XDV/YDV
Figure 9 Gateway Connection Port Location for IDS Ultra and YDC
Figure 10
1 Louvers
Figure 11
PUSH DOWN ON TOP CORNERS
Figure 12
1.5 ft
Figure 13
PUSH DOWN ON TOP CORNERS
Figure 14
Mount antenna away from wall
Figure 15

11. Install the new Gateway on the unit using 2 screws (Refer to Figure 16).

12. Plug in the cable connecting the gateway to the control board fully into the green connector (Refer to Figures on page 11).

13. Run the antenna cable through the middle hole as shown below and push down on the cable strainer until it snaps into place (Refer to Figure 17

15. Attach the two antenna cable clips to the louvers to secure the cable to the unit (Refer to Figure 19 and Figure 20). SECURED PUSH TO SECURE

14. Bundle the wires on the right of the control board by feeding the zip-ties through the three loops on the E-box and cut off the excess zip-tie ends (Refer to Figure 18).

19 SECURED PUSH TO SECURE

20

16. Double check all wire connections, grounding, and screw positions before powering the unit ON.

17. Power ON the unit and proceed to the mobile app to set up the Gateway.

18. Refer to section 7 for new Gateway activation.

Figure 16
Figure 17
Figure 18
Figure
Figure

5 Replacement Instructions for Packaged Units

1. Turn off power to the unit and wait at least 3 minutes.

WARNING

Hazardous voltage 380 volts DC!

Wait 3 minutes after disconnecting power, then verify DC voltage is less than 43 VDC at inverter test points P-N.

Components may store a dangerous electrical potential of 380 Volts DC. Failure to follow these instructions could result in personal injury or death.

2. Double-check all wire connections, grounding, and screw positions after the power is OFF.

3. Remove the two antenna cable clips to the antenna mounting bracket by twisting the clips and pull to the right (Refer to Figure 21)

6. Cut the 3 zip-ties securing the wires on the right of the control board.

NOTICE

Product damage!

Do not directly touch the components on the main board to avoid static electricity damage.

4. Remove the antenna from the antenna mounting bracket by pushing up on the antenna.

5. Remove the lower left corner panel and the control board access panel (Figure 22 and Figure 23). Keep screws for re-use.

NOTICE

Product damage!

Remove the antenna cable strainer from the bottom panel by pushing up from

Uninstall the Gateway by removing the two screws (Refer to )

9. Old Gateway and antenna assembly should be completely removed. Proceed to Step 10.

Only use the supplied sheet metal screws and ensure the screw holes are aligned to avoid damaging internal components.

Figure 21
Figure 22
Figure 23
7.
Figure 24
Figure 25

10. Install the new Gateway on the unit using 2 screws (Refer to Figure 26).

Be careful not to overtighten.

Plug in the cable connecting the Gateway to the control board fully into the green connector (Refer to Figure 27 and Figure 28).

Run the antenna cable through the middle hole as shown below and push down on the cable strainer until it snaps into place (Refer to

13. Bundle the wires on the right of the control board by feeding the zip-ties through the three loops on the E-box and cut off the excess zip-tie ends (Refer to Figure 30).

Figure 26
11.
Figure 27 Gateway Connection Location for 3 Ton Packaged Unit
Figure 28 Gateway Connection Location for 5 Ton Packaged Unit
12.
Figure 29

14. Route the antenna cable through the cable hole on the lower right corner of the E-Box Access Panel (refer to Figure 31).

15. Screw the control board access panel and the lower left corner panel back to the unit.

16. Install the antenna on the antenna mounting bracket by pushing down on the antenna.

17. Attach the two antenna cable clips to the antenna mounting bracket to secure the cable to the unit (Refer to Figure 32).

Ensure there is no excess tension on the cable.

18. Double-check all wire connections, grounding, and screw positions before powering the unit ON.

19. Power ON the unit and proceed to the mobile app to set up the Gateway.

20. Refer to section 7 for new Gateway activation.

Figure 30
Figure 31
Figure 32

6 Replacement Instructions for IDS Edge

1. Turn off power to the unit and wait at least 3 minutes.

2. Double-check all wire connections, grounding, and screw positions after the power is OFF.

WARNING

Hazardous voltage 380 volts DC!

Wait 3 minutes after disconnecting power, then verify DC voltage is less than 43 VDC at inverter test points P-N.

Components may store a dangerous electrical potential of 380 Volts DC. Failure to follow these instructions could result in personal injury or death.

3. Remove the two antenna cable clips to the antenna mounting bracket by twisting and pulling the clips (Refer to Figure 33).

4. Remove the antenna from the antenna mounting bracket by pushing up on the antenna.

5. Remove the antenna cable strainer from the electrical knockout on the side by pulling down from the bottom of the strainer (Refer to Figure 34).

6. Remove the front right panel to access the control board (Figure

37). Keep Screws for re-use.

NOTICE

Product damage!

to

Only use the supplied sheet metal screws and ensure the screw holes are aligned to avoid damaging internal components.

NOTICE

Product damage!

Do not directly touch the components on the main board to avoid static electricity damage.

PULL TO REMOVE
Figure 33
Figure 34
35
Figure
Figure 35 2-Ton Cabinet Screw Location
Figure 36 3-Ton Cabinet Screw Location

Uninstall the Gateway by removing the two screws (Refer to )

9. Old Gateway and antenna assembly should be completely removed. Proceed to Step 10.

7. Open up the cable organizers on the E-box to unbundle the wires (Refer to Figure 38).

10. Install the new Gateway on the unit using 2 screws (Refer to Figure Figure 40).

Be careful not to overtighten.

11. Plug in the cable connecting the Gateway to the control board fully into the green connector (Refer to Figure 41).

Figure 37 5-Ton Cabinet Screw Location
Figure 38
Figure 39
Figure 40
Figure 41

12. Run the antenna cable through the electrical knockout on the side as shown below and push up on the cable strainer until it snaps into place (Refer to Figure 42).

13. Bundle the wires on the right of the control board with the cable organizers on the E-box (Refer to Figure 38).

14. Screw the front right panel back to the unit.

15. Install the antenna on the antenna mounting bracket by pushing down on the antenna (refer to Figure 43).

16. Attach the two antenna cable clips to the cable clip bracket to secure the cable to the unit (Refer to Figure 45).

Ensure there is no excess tension on the cable.

17. Double-check all wire connections, grounding, and screw positions before powering the unit ON.

18. Power ON the unit and proceed to the mobile app to set up the Gateway.

19. Refer to section 7 for new Gateway activation.

Figure 42
Figure 43
SECURED
PUSH TO SECURE
Figure 44

7 Gateway Activation Using Mobile Application

1. Open the Bosch EasyAir App or GoTemp Home App, depending on the product brand. If you do not have the app, scan the QR code below to download the app.

2. Once in the App, sign in with your SingleKeyID credentials or create a new profile.

Skip to step 8, if using GoTemp Home App.

3. On the Bosch EasyAir App, access "Monitoring & Diagnostic" from your "Home" screen.

4. Access the "Dashboard" by click on the unit you'd like to replace the gateway via the map or list view.

If you do not see the unit on your map or list view and you ARE NOT part of a company, refer to Installation and Operation Manual (IOM) for guidance on adding the unit in the app.

5. Tap on the three vertical dots located on the top right of the screen and tap on Replace Gateway (Refer to Figure 46).

Figure 45
Figure 46

6. Scan the New Gateway’s QR Code, or manually enter the requested information found on the left side of the Gateway (Refer to Figure 47).

7. The Gateway has been successfully replaced once you see the success screen (Refer to Figure 48).

Figure 47
Figure 48

On the GoTemp Home, homeowner needs the "Gateway Details" sticker (Figure 49) to onboard their new gateway Before completing the installation, ensure you do one of the following:

• Hand the 'Gateway Details' sticker that comes with the replacement directly to the homeowner

• Affix the sticker on the appliance's rating panel, ensuring it is clearly visible. Remove the old sticker it already on the unit.

Gateway Details

Scan QR code with app to add appliance.

8. On the GoTemp Home, request the homeowner to access the "Appliance Dashboard" by clicking on the heat pump the gateway is being replaced for (Figure 50).

Figure 49
Figure 50

9. From the "Details" tab access "Replace Gateway" within the "Technical Details" section. (Figure 50)

10. Follow the on-screen instructions and scan the new gateway details to replace the gateway. (Figure 49)

Online Help Resources

Alternatively, please visit our Service & Support webpage to find FAQs, videos, service bulletins, and more; www.boschheatingcooling.com/service or use your cellphone to scan the code below.

Figure 51
Figure 52

United States and Canada

Bosch Thermotechnology Corp. 65 Grove St.

Watertown, MA 02472

Tel: 800-283-3787 www.bosch-homecomfort.us

BTC 911103202 A / 06.2026

Bosch Thermotechnology Corp. reserves the right to make changes without notice due to continuing engineering and technological advances.

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Ducted and Packaged Heat Pump Gateway_Replacement_Instructions_en by Bosch Home Comfort - Issuu