Page 1




ROCCO 2017 THE WINNERS INSIDE: Rocco Winners, Annual Review in pictures, Members news, Council updates, Young people and lots more…..

Business Matters Winter 2017


President’s Welcome Welcome to our final Business Matters of 2017. As the year draws to a close this is a useful opportunity to reflect on some of the key achievements of your Chamber in the last year. • Chamber membership remains healthy at just under 570, with 68 new members joining in the last 12 months • 3 new staff have joined the Chamber team: Jill Carrino, Development Manager, Carol Griffiths, Membership Administrator and Stuart Murray, Business Mentoring Executive. • B2B 2017 Business Matters in Renfrewshire saw 61 exhibitors at the Lagoon with 6 seminar speakers. • Skills Ambassador Program delivered to every senior school in Renfrewshire: 13 ambassadors recruited to work with group of young people on coaching, inspiring confidence, cv building & interview skills over 6 months. • STEM fortnight offered 583 opportunities for young people with 10 companies offering activities. • Business Mentoring – 103 business mentor matches. • Meetings – 200+ bookings for our meeting rooms. • 50 Events with 2,500 attendees. • New hi-speed internet connection installed in August 2017. New IT equipment installed switching to cloud based storage enabling efficiencies in remote access and working efficiencies for the team. • “Business of Culture” unique event attracted 70 businesses to the Spiegeltent in October. In partnership with Arts & Business Scotland and Paisley 2021. • Rocco 2017 in what some are saying was the best yet, 470 attendees, over 100 entries, 16 awards with Main Sponsor Paisley 2021 • We also processed 11,000 export documents, emphasising the importance of international trade and

export for Renfrewshire’s business community. • Sponsored UWS HETL Conference, Scotland’s Town-Centre Partnership Conference, Glasgow Airport & intu Braehead Staff Awards. Paisley 2021 saw significant support from the business community. Your Chamber was at the forefront of encouraging our members to back the bid and you responded in magnificent fashion. Be in no doubt, your outstanding support caught the eye of the judging panel. Over 200 companies formally backed the bid. Unfortunately, as you will know Coventry were announced winners on Thursday 7th December. We congratulate the Coventry 2021 team on their achievement. For Paisley & Renfrewshire the bidding process has quite simply changed the game. Paisley is now very much on the map once more and the opportunity to develop our cultural activities will present real opportunity for economic growth. These are potentially exciting times for the economy of Renfrewshire. In all my years as President I’ve never known this level of opportunity and investment brought about by initiatives such as the Glasgow City Region City Deal. The recent announcement that the National Manufacturing Institute of Scotland (NMIS) is to be based close to Glasgow Airport is very welcome. This represents an investment over 100 Million. 65 Million will come from Scottish Government and 39 Million coming from Renfrewshire Council’s part of the city deal project. NMIS has the potential to create thousands of jobs, lead the way in innovative development and high value manufacturing. However, it is crucial Government responds with the appropriate transport infrastructure to allow our

skilled work force to​access​these​ opportunities. ​ The Scottish Government’s Draft Budget 2018/19 has just been announced by Finance Secretary Derek Mackay MSP. We are pleased to see plans to develop the Scottish economy and welcome funding packages for research & development, the construction industry and improving our broad band connectivity. However, it is crucial Scotland’s ability to compete is not hindered by a differing tax landscape to the rest of the UK. I am also encouraged to see the progress on business rates to come into line with the rest of the country. Political engagement has continued throughout 2017 with more meetings planned for Q1 2018. Please continue to support your Chamber; Attend our events and make best use of our products and services. If you wish to know more about how we can help your business grow and prosper please in touch with the team. All that remains for me to say is enjoy the break over the festive period and I hope you get the chance to relax and enjoy the company of family and friends. Your chamber team are looking forward to helping Renfrewshire grow and prosper in 2018. Support your Chamber and your Chamber will support you.

Tom Johnston, President Renfrewshire Chamber

Helping Renfrewshire Grow & Prosper


A Warm Welcome from our Chief Executive Welcome members to the Winter edition of our ever-popular magazine Business Matters. Congratulations to Jean Cameron and the team from Paisley 2021 for leading such an outstanding campaign. Her team drove the bid forward with real skill and passion. Whilst the bid was ultimately unsuccessful the legacy of the bidding process will be felt for years to come. There is real momentum to build on the goodwill, positive stories and the raised profile Paisley now enjoys. The DCMS judges specifically highlighted that partnership around Paisley 2021 was the strongest of any bidding candidate place– and the business community can be rightly proud of all your efforts in supporting the campaign over the last two years, thank you.

Rocco 2017 proved to be a great success. Thank you to all our sponsors, all who entered and our worthy winners. Feedback has been very positive and please put Friday 16th November 2018 in your diary as planning is already underway. Welcome to our new business mentoring Exec Stuart Murray. Stuart joined the chamber team in November, is a Paisley buddie and looks forward to supporting you in 2018. I would encourage you to contact him and explore how the business mentoring program can help as you seek to develop your business. We return in January with our Burns lunch on Thursday 25th January at Ingliston Country Club. Always a popular event with burns speaker Martin Cassidy, Burns singer and Russell from UWS, our regular Rocco piper.

To all our members, from myself and all the team at the Chamber have an enjoyable Christmas and best wishes for a prosperous 2018.

Bob Grant Chief Exec

Renfrewshire Chamber of Commerce Bute Court, St Andrews Drive, Glasgow Airport, PA3 2SW t: 0141 847 5450 / f: 0141 847 5499 e: / w: Next issue of Business Matters is Spring 2018 Deadline for editorial and adverts is Friday 2nd March 2018 Themes are B2B /3rd Sector/Property & Construction/ Town Centres Content out with themes welcomed


Advertising & Editorial:

Business Matters Winter 2017 “ I’d like to update

Print and Design by:

Carol Griffiths 0141 847 5464 / The Print Brokers (Scotland) Ltd / e:

my professional qualifications ”

Renfrewshire Chamber of Commerce would like to acknowledge the support of our Premier Partners:

West College Scotland offers a range of professional training and development courses to help you update your skills.



First Aid

Clydebank Campus 0141 951 7555 Greenock Campus 01475 553 044 Paisley Campus 0141 581 2121


0300 600 6060


INSPIRING BUSINESS PEOPLE Campbell Dallas is one of the most dynamic and progressive firms of independent Chartered Accountants in Scotland. Our clients come in all shapes and sizes and so do our disciplines. We tailor our services and shape them to fit your needs. Ultimately we are focussed on your peace of mind and helping you succeed.

Printed on ECF paper sourced from sustainable forests using vegetable based inks.

Contact Phone Email

Richard Patterson 0141 886 6644

Follow the chamber:

Business Matters Winter 2017


The Abbey Mill Hub opens for Business

The long-awaited Hub development at Abbey Mill is finally ready to start welcoming new businesses. Based in the main Mile End Mill Building of Abbey Mill Business Centre on Seedhill Road, it truly is a hidden gem. It is now an eclectic mix of painstakingly restored original features and modern artistic statement blended together to offer a unique working and meeting place for Renfrewshire companies to do business. The development stretches across the whole of the 4th floor of the former Thread Mill Building, and certainly offers a room with a view, with spectacular aspects across Paisley to the Campsie Hills beyond. The relaxed yet vibrant atmosphere of the 1500 sq ft. communal space at the entrance to the floor, offers casual seating and lends itself well to be the perfect platform for collaborative working. As expected, free Wi-Fi is available throughout the communal areas, which means staying connected is never a problem at The Hub. Set amongst dramatic cast iron columns, original polychromatic brickwork and polished maple floors, there is a definite air of New York loft style in this enviable and very unique working environment. With additional meeting areas, The Hub offers its tenants a much-required

multifunctional space. The impressive zinc bar, by leading designer Tom Dixon, boasts dual purpose functionality. Originally made for Centre Point in London, by day it serves as an informal workspace with individual workstations, but can also be utilised for its originally intended purpose as a bar; ideal for networking events or collaborative receptions. Flexibility is key, and so as well as The Hub, Abbey Mill offers businesses adaptable office configuration options and a bespoke design service. The team will work with businesses to create an individualised office space, which can include company branding, customised paint colours or internal offices. To accommodate the wide range of business types and sizes, The Hub offices that are available range from 500sq ft up to 1200 sq ft and the possibility is there should businesses wish to become co-tenants and share an office with each other. Mile End Mill has come a long way since its original use as a finishing mill during Paisley’s textile boom. It was home to innovation then, and now, with The Hub being one of the most unique and innovative places for Renfrewshire businesses to base themselves, it appears this will continue to be the building’s legacy.

Helping Renfrewshire Grow & Prosper


Business Matters Winter 2017


Environment for SMEs in Scotland improves as Health Check Index for the rest of UK falls to lowest level in three years This quarter’s SME Health Check Index from CYBG, owner of Clydesdale Bank, and compiled in association with leading economics consultancy, Cebr has recorded its lowest score since January 2014, with the indicators for employment, revenue, confidence and net business creation all down compared to Q2. Regions across England and Wales have seen a sharp decline in their scores, however SMEs in Scotland experienced a rise of five points in the Index compared to the previous quarter. Scotland’s SME Health Check Index showed several positive signs as economic growth (as measured by GDP) improved from the second quarter of 2017. Also,

improvements in employment and capacity should provide a boost later next year. However, business cost measures, lending and confidence all deteriorated. Small and medium businesses are essential to the productivity and prosperity of the UK economy. There are 5.7 million SMEs, employing 16.1 million people and they account for 51% of the UK’s total business revenue (£1.9 trillion a year). Sustained poor performance by SMEs could have a significant and long term negative impact on the economy. Clydesdale Bank is calling on the Government to make changes sooner rather than later and do more to help businesses manage their costs and restore confidence.

Earlier this year, CYBG committed to making a minimum of £6 billion of lending available from 2017 to 2019 to help fuel the growth of SME businesses in the UK, underscoring the critical role that the banking sector plays in supporting new enterprises and cultivating established businesses.

Give your business room to grow with a commercial mortgage Buy or improve your business premises with a commercial mortgage from Clydesdale and Yorkshire Bank when you borrow over £25,000. You can choose a repayment term up to 20 years* and even build in a capital repayment holiday of up to 5 years† to help boost your cash flow.

Please note that security over your commercial premises will be required and your property may be repossessed if you do not keep up any repayments on your borrowing. Any other asset used as security, which may include your home, will be at risk if you break the agreement, and may be sold to repay your debt. A commercial mortgage is a term loan product. Terms and Conditions apply. All lending is subject to status and applicants must be aged 18 or over. An arrangement fee, valuation and security fees will be payable. *Maximum mortgage term 20 years. The commercial mortgage amount and term offered will depend on an assessment of your business circumstances. † Taking a capital repayment holiday will increase the total interest charged and the total amount payable over the full term of the commercial mortgage.

Business Banking

To find out more contact: Deyrick Smith - Area Manager Commercial Banking, West Scotland | 07764 836861 | Yorkshire Bank is a trading name of Clydesdale Bank PLC which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 121873). Clydesdale Bank PLC. Registered in Scotland (No. SC001111). Registered Office: 30 St. Vincent Place, Glasgow G1 2HL.

Helping Renfrewshire Grow & Prosper


Allstaff Leading the way in continuous improvement within the recruitment industry! Allstaff transitions to ISO 9001:2015. one of only two SGS Yarsley companies in Scotland to achieve this! We have come a long way since 1992 when we were the first generalist agency to achieve BS5750. Our commitment to Continuous Improvement (CI) continues with our new database upgrade. This significant investment improves the process of recording in line with legislative requirements for both candidates and clients. More significantly, the new system’s range of sophisticated automation options will deliver even greater efficiency and better communication. We are also confident the system’s enhanced back office functions will save time which in turn will accelerate our drive towards “delivering service excellence”. We supply to an increasing number of global manufacturing clients; over the years, have gained first-hand experience of

the benefits of Continuous Improvement and we now carry out bespoke E-Learning testing, H&S online inductions and where required, drug screening. Recognising our client’s quest for ongoing CI, our recruitment process has evolved and will continue to do so in order to meet our clients requirements and develop true partnerships. With support from our marketing agency, Fatbuzz, we are focussed on a strategy of highly targeted outreach to a greater number of relevant candidates with the specific skills our clients need. This new global approach to sourcing is endorsed by two recent placements; one sourced from Bosnia, the other from South America! Our clients ask, and we move heaven and earth to find you that perfect candidate!!! Our team celebrated a number of occasions such as 35 years service!!!! The wonderful Karen Ross has been with us every step of the way since 1982. Speaking

about her milestone anniversary, Karen said, “I’m delighted to have reached 35 years service, it’s been a pleasure working with such a great team and I look forward to playing a part for many more years’. We supported our charities of the year St. Vincent’s Hospice and Macmillan with events such as “10k walk” and client satisfaction surveys resulting in Allstaff making numerous donations to Macmillan - including the recent Christmas jumper day! Our Operations Director, Carolyn Moir-Grant, has been working hard on an exciting marketing strategy for 2018 will have more news about this to share early next year! All in all it’s an exciting time for team Allstaff. We fully endorse “jobs create opportunities” and our DNA is truly embedded in the Renfrewshire business community! 36 years and going strong.....

Business Matters Winter 2017


Employment Law – Realise your staff potential! Over the last few months I have been conducting a Group Mentoring Employment Law Session with around a dozen delegates. These sessions highlight the benefits of the Mentoring programme for Chamber members. Our topics were chosen being relevant and topical to provoke engaging debate and discussion. Delegates came from a diverse range of organisations: public, private and third sector, each with a unique insight into people issues and employment law and practice.  The first session covered how employers can protect their organisation when an employee leaves, looking at what the law says about notice and the contract of employment, the thorny issues around garden leave and the extent to which provisions can be enforced that seek to restrict the ability of staff post termination (such as to compete or undertake other activities that could damage the organisation once the employee has left employment). Each employer has different challenges. We shared  best practice together with practical tips and pointers that have been shown to work.  The next session explored managing disciplinary issues in the workplace which is always a popular and hotly contested issue. Each organisation has a different approach. Failure to manage such issues is problematic and a clear and consistent approach is needed to ensure staff act accordingly and risk is minimised. Ensuring legal issues are considered can be difficult in a fast paced working environment but doing so is vital to ensure litigation is avoided. Check out the ACAS Code of Practice in this area together with Guidance documents which give great practical guidance.  Our final session looked at the employment law developments over the year and the year ahead. The removal of fees (for the moment) to raise claims (etc) in the Employment Tribunal was perhaps one of the most significant developments which is likely to increase the amount of claims employers will have to face. That in itself ought to encourage employers to seek specialist employment law advice to manage the ongoing issues from recruitment to beyond the employment relationship. Employment status has also been a thorny topic together with the right to holiday pay and the potential right to backdate holiday pay claims to the commencement of work. The session also explored unfair dismissal and discrimination developments that affect employers on a day to day basis.  The Mentoring Programme provides a fantastic forum to meet experts and practitioners and to seek to realise the potential of staff at all levels. Employment law is a fascinating subject that is fast paced with complex issues arising almost on a day to day basis. Ensuring you are kept up to date and have a responsive

David Hoey, Partner, Accredited Employment Law Specialist

(and good humoured) expert on hand to help negotiate the legal maze is extremely valuable. There is no doubt that 2018 will continue to yield more case law and statutory developments in employment law. Failing to prepare is preparing to fail. Maybe treating yourself to a Christmas present of sound expert employment law advice and support will be the gift that keeps on giving. Here’s to a successful and peaceful New Year: All the best in 2018. David Hoey Partner for BTO Solicitors LLP Accredited Specialist in Employment Law  48 St Vincent Street Glasgow G2 5HS T: +44 (0)141 221 8012   F: +44 (0)141 221 0288

Helping Renfrewshire Grow & Prosper


College launches first of its kind Skills Survey West College Scotland will be kicking off 2018 by launching the West of Scotland Skills Survey, the first research of its kind to be conducted by a Scottish college or university. In the last four years, the College has built strong relationships with employers across the West region – helping them become more productive by having the right people, with the right skills, in the right jobs. Looking to the future, the College is determined to consolidate our success in using our position as a regional leader to support innovation and growth. Launching in January 2018 and running until March, the West of Scotland Skills Survey will gather the views and experiences of employers in the West region – focussing on their skills, workforce and business support needs. The findings of the sector-leading approach to research and employer engagement will then be used to better inform the work of the College and our efforts to help tackle the challenges facing businesses across the region, such as skills shortages. The new initiative is one way that the College is working with business to shape, develop and deliver our curriculum, skills provision and student experience. Audrey Cumberford, WCS Principal, said: “As Scotland’s largest college and a leader in the region we serve, the College is committed

to working with partners and employers to build a modern workforce, sustain a thriving economy and help people achieve their potential. “The West of Scotland Skills Survey is just one way that we are engaging with employers across our region to ensure that the West is able to overcome the challenges and grasp the opportunities of a competitive global economy.” Bob Grant, Chief Executive of Renfrewshire Chamber of Commerce, added: “The West of Scotland Skills Survey gives employers across Renfrewshire the opportunity to have their voice heard, to shape the College curriculum and to help build a modern workforce. I’d urge all local employers – no matter how big or small they are – to participate in this important work.”

If you are an employer in the West of Scotland, please participate in our skills survey at: w t 0141 581 2199


Business Matters Winter 2017


Bluewater Dental Bluewater Dental is an award winning dental practice in Lochwinnoch. In 2014,principal dentist Barry Lemon and partner Francesca Webster bought the existing practice and began treating both NHS and private patients. Our commitment to treating families and gaining the confidence of nervous patients led to wonderful feedback and in 2015 Barry won “Scottish Dentist of the year 2015”. Quite an achievement for an Irishman! In 2015 a second surgery was added to the practice and Bluewater took part in the Vocational Trainee scheme for newly qualified dentists. This has allowed Barry to fulfil his love of teaching whilst simultaneously freeing up time for him to expand the range of treatments we offer. We provide various orthodontic solutions including Invisalign invisible braces; facial rejuvenation treatments including botox and several whitening packages including Philips Zoom! Instant whitening. We are currently registering new patients and look forward to a busy 2018. 69 high street, lochwinnoch t.01505 843105

Scotland’s award winning accountants.

On your doorstep. Join the conversation: @CampbellDallas on Twitter Campbell Dallas on LinkedIn

Clever | Commercial | Connected

Helping Renfrewshire Grow & Prosper


MacRoberts to sponsor Social Enterprise World Forum 2018 MacRoberts LLP is delighted to be on board as a core sponsor of the Social Enterprise World Forum (SEWF) in Scotland in 2018. Ten years since the first ever SEWF event in Scotland, CEiS – the founders of SEWF and the organisers of the 2018 events – is set to welcome over 1,000 social enterprise delegates from across the world to Scotland’s capital.

• Banking & Finance • Commercial • Construction The event in Edinburgh • Corporate will involve a week-long Defence programme of events to • Corporate Finance allow delegates to immerse themselves in Scottish culture • Debt Recovery and the dynamic social enterprise scene. Visitors • Dispute Resolution

• • • • • • •

and encourages this gets my vote.” Gerry Higgins, CEO of CEiS, said: “We could not be happier to have MacRoberts on board as a sponsor for the SEWF 2018. We have enjoyed a great relationship with the firm for a long time and they have supported a number of our initiatives over the years. The SEWF 2018 will be a fantastic opportunity to not only cement this relationship but strengthen it too.”

Employment Energy IP & Technology Pensions Planning Projects Real Estate

to Scotland will experience Scotland’s social enterprise community where social enterprises and government work together to tackle inequality, build healthy communities and create vibrant local economies. The event will provide an opportunity for the social For clear, concise enterprise community to legal advice from industry experts, call us on collaborate and network 0141 303 1100 orinvisit us online at an inspiring and supportive setting. MacRoberts has a GLA S G OW • EDINBURGH • DUNDEE longstanding relationship with social enterprise and its third sector team has market-leading experience of assisting all those who seek to put their values into “ If I need something done, MacRoberts trading on both structuring will move heaven and earth to do it. and regulatory matters and Chambers UK Guide to the Legal Profession to meet full commercial/ trading needs. In addition, the firm works very closely with and for a large number of the main public sector and intermediary bodies and investors involved in support and investment within the sector, including in relation to innovative, evolving Glasgow | Edinburgh | Dundee and hybrid social impact investment models.

A modern law firm, standing the test of time.

A law firm as individual as you. “

Scotland has taken a global lead in harnessing the potential of social enterprise, and hosting SEWF again in 2018 coincides with the publishing of recent strategies tailored to support internationalisation of and for Scottish social enterprises. There is organic growth in ‘social enterprise’ which may be broadly summarised in global terms as putting social – or community – values into trading. In Scotland, and indeed the UK, ‘social enterprise’ can be summarised and tends to be defined by reference to involvement of legal structures which “lock in” assets and surpluses for the social/a community’s good. Growth in social enterprise is being driven by: • An increase in entrepreneurs aiming for more than just profit • A desire amongst a number of global governments to drive benefits to communities or social benefits through economic activity • Recognition by the financing community that financing social enterprise, whether in support of UN social development goals or otherwise, is compatible with their core values and business.

MacRoberts Partner Duncan Osler, who was in New Zealand speaking at the SEWF 2017 in Christchurch, said: “Having advised CEiS for a number of years, we are delighted to be on board as a sponsor for an event that celebrates and promotes creating a better Scotland through decreasing inequality, tackling poverty head on and energising communities. Any international event in Scotland that promotes

Business Matters Winter 2017


6 key ways to reach new customers using social media Small businesses can undoubtedly reach new customers using social media. This is one of the key elements that draws SMEs to social media marketing, though there is a host of other benefits too. Here we’ll look at some of the methods behind the madness, and offer our top tips on how to acquire new customers through your social media platforms. Enjoy! Why is social media great for customer acquisition? Currently, there are 2.46 billion social media users worldwide. Employing social media marketing techniques means that your small business can (theoretically) reach them all. Social media gives SMEs access to a huge potential customer base, the trick is to target segments of it effectively and build brand awareness. This might sound like a daunting task, but don’t worry, we’ve got some great advice: The top 6 ways to reach new customers using social media: 1. Choose the right platforms There’s no point in talking to an empty room – identify the platforms your target audience uses, and post to those. For younger customers, use Instagram and Snapchat; for slightly older clients, or B2B, try Facebook, Twitter and LinkedIn. 2. Communicate with your customers We know what you’re thinking: “how does talking to my existing customers help reach new ones?” You have to remember that social media is a public forum. Anything you say to one customer can be seen by all their followers. Present a positive online persona by providing information, entertaining content, and personalised messages, and you will quickly attract new followers. 3. Host events Social media events are a great way to

Gary Ennis, Founder and Managing Director of NSDesign Ltd

attract new customers. By hosting livetweeting sessions, asking questions, or even holding competitions, you’ll create a buzz around your brand that will reach beyond your current followers. Just make sure your event is relevant to your brand/offering and you’ll be onto a winner. 4. Pick the right hashtags Lots of people search for hashtags about a subject, product, trend, company or even an entire industry. Align your hashtags with common searches so you’re at the top of a prospect’s list when they want more info. Use hashtags to connect with customers. There are approximately 500 million tweets posted per day, so chances are one might be about your brand/event, but you may not have been tagged. Make sure you don’t miss out on vital customer interaction by setting up regular Twitter searches for keywords associated with your brand. You’ll get alerts when someone mentions you, and you’ll be able to interact directly with prospective/

new customers. 5. Post relevant, exciting and engaging content The higher the quality of your content, the more shares you’ll get and the more people you’ll ultimately reach. Make sure you think outside of the box and provide engaging and entertaining content, as well as the educational stuff. Nothing grabs attention like carefullycrafted social media images, so why not use them in all of your posts to help you stand out in news feeds? 6. Use social media analytics Measure your performance using social media analytics. This will help you make decisions about your approach, and whether you need to adjust your social media strategy. So, that’s it – six key ways to acquire new customers through social media. Try them out today! For more information on how to reach new customers using social media, sign-up for our next Embrace the Space course, or talk to one of our team.

Helping Renfrewshire Grow & Prosper


British Red Cross CP Construction Solutions Ltd The British Red Cross has recently joined the Renfrewshire Chamber of Commerce. The charity, based in Hillington, is known for its’ work helping people in crisis in the UK and overseas. 2017 has been unprecedented, with the Red Cross being called upon to act in several large scale emergencies. Hundreds of thousands of people have fled violence in Myanmar, and closer to home families have been left bereaved and homeless after the devastating Grenfell Tower Fire in London. Locals may not be aware of the work undertaken in the Renfrewshire community. Volunteers and staff deliver a range of services, including bringing vulnerable elderly people home from the Royal Alexandria Hospital in Paisley and loaning wheelchairs to people of all ages so they regain their independence after illness or injury. If you would like to find out more please get in touch with Fran Smith on 0141 891 4017 or,, Twitter site @RedCrossScot.

CP Construction Solutions Ltd is a committed, hardworking and professional construction company based in Paisley, Scotland. With years of experience in the construction industry, and a team of highly skilled staff, you can rely on CP Construction Solutions for all your construction needs. From extensions and conversions to decking and fencing, CP Construction Solutions can help you with your next project. Our Outstanding Team Our CP Construction Solutions team is made up of incredibly knowledgeable, experienced and professional people to ensure that we provide exceptional quality time and time again. Each member of our excellent team strives to meet and exceed the expectations of our clients, ensuring that we achieve the highest quality standards possible. Our team is made up of highly skilled individuals, holding a wide range of skills and expertise to ensure that we can complete every task to the highest standard. From highly skilled craftsmen to our experienced team Joiners & Builders, you can rely on CP Construction Solutions for all your construction needs. Email Web site    Chris Dickson, Managing Director mobile: 07478315354 • Office: 0141 611 0164

Hillington Park Innovation Centre Friday 2nd March 2018: 9.30am – 4.30pm £150 per person (+ VAT)

EMBRACE THE SPACE NS DESIGN helps businesses do things better online. Our next social media masterclass takes place on Friday 2nd March at Hillington. We believe every business can get what they want from Facebook, Twitter, Linkedin and the rest in less than 20 minutes a day. ‘Embrace The Space’ will show you how. More details at

Business Matters Winter 2017


UWS and Alzheimer Scotland host first Annual Celebration Lecture Professor Debbie Tolson of UWS delivered the Alzheimer Scotland Centre for Policy and Practice’s inaugural Annual Celebration Lecture at the University’s Paisley Campus on 1st November 2017. Professor Tolson, who is Director of Alzheimer Scotland Centre for Policy and Practice (ASCPP) and Assistant Dean (Research and Enterprise) of the University’s School of Health, Nursing and Midwifery, delivered an address entitled ‘Listening, Learning and Leading: Advancing Dementia Practice’. The Annual Celebration Lecture honours the outstanding contribution of a person or persons to the work of ASCPP. The inaugural lecture was dedicated to two people; Henry and Anne Rankin who have together made a sustained and outstanding contribution to dementia education. As a newly retired police officer in his mid-fifties, Henry was diagnosed with vascular dementia. Henry is a member of the Scottish Dementia Working Group, campaigning with others who have dementia to uphold the rights and enhance the lives of all people experiencing dementia. In this role, he went from strength to strength, going on to chair the national group for some years. Anne is involved in many areas of work promoting involvement and helping others understand the perspectives of family members. Both Henry and Anne are activists and educationalists on the national and international stage, raising awareness, influencing policy, challenging stereotypes and providing hope for countless others who have dementia and the families, friends and professionals who support them. They are particularly respected because it is clear that they reflect their message to others in the way they live their own lives. Professor Tolson’s lecture addressed the fact that to advance dementia care we need to listen carefully to the both the loud and quiet voices. Henry and Anne Rankin have spoken many times about their experiences; they have challenged, inspired, and sometimes troubled, those who are listening. As well as listening there

is a need to review and refresh approaches to learning and invest in both practice based research and practitioner education research. In addition, to drive the change agenda and achieve effective delivery there is a need to strengthen strategic and professional leadership capabilities and capacity. Professor Tolson drew on recent research, innovative pedagogy and reflections on prudent dementia policy, she illustrated the importance of listening to individuals affected by dementia and their family and of the essential contribution of experience based approaches to learning and research involvement needed to propel advances in practice and improve experiences of care. The event also saw Henry and Anne Rankin being presented with a UWS Celebration Medal, which recognises those who have inspired the University in its scholarship, studies or in some way have made a demonstrable impact on the way UWS, and others, respond to dementia. The event also showcased and celebrated the successes to date of the partnership between UWS and Alzheimer Scotland. It featured a number of short presentations by colleagues on the partnership and previous collaborative projects, culminating in the Celebration Lecture. Professor Debbie Tolson said: “Both Henry and Anne Rankin are truly inspirational individuals, who have made a sustained and outstanding contribution to dementia education, and I was delighted and honoured to have delivered the first Annual Celebration Lecture. “It was great to be able to recognise the remarkable contribution of Henry and Anne Rankin to our Centre and thank them for the inspiration and motivation they afford each and every one of us as we endeavour to ensure no one faces dementia alone.” Dementia is the biggest health and social care challenge faced by society today. There are around 90,000 people living with dementia in Scotland and around 3,200 are under the age of 65. By the year 2020 there will be more than 1 million people living with dementia in the UK. Alzheimer

Professor Debbie Tolson

Scotland is passionate that nobody should face dementia alone. Professor Craig Mahoney, UWS Principal and Vice-Chancellor, said: “At UWS we are committed to making an important and lasting contribution to society and our collaborative work with Alzheimer Scotland impacts positively on those living, and caring for a loved one with, dementia. I am immensely proud of the Centre and the University was privileged to be able to mark the significant contribution of Henry and Anne Rankin who are truly positive examples for us to follow.” The University is a leader in the field in the Scottish higher education sector for dementia-related teaching and research.  The Alzheimer Scotland Centre for Policy and Practice at UWS provides a high quality environment for applied research, education and enterprise. It is a centre of excellence, advancing dementia policy and practice through education and applied research in Scotland and beyond. This inaugural event was a celebration of the close partnership between UWS and Alzheimer Scotland. UWS and Alzheimer Scotland recently signed a Strategic Partnership Agreement and this annual event came about thanks to this formal agreement. Henry Simmons, Chief Executive of Alzheimer Scotland, said: “Henry and Anne Rankin have both influenced the dementia policy and practice landscape in Scotland in recent years and their commitment and dedication to help improve the lives of people living with dementia and their families and carers has been remarkable. I am delighted that UWS recognised their joint efforts in such a significant way through this honour and the award of this Celebration Medal.”

Helping Renfrewshire Grow & Prosper


UWS and The Alliance establish Strategic Partnership University of the West of Scotland and The Alliance have established a Strategic Partnership Agreement. The Alliance is the national third sector intermediary for a range of health and social care organisations and this partnership builds on its close links with UWS. UWS and The Alliance are key organisations in the field of health and social care in Scotland and each is committed to working collaboratively with the other to support the achievement of their respective strategic objectives. This new Partnership will see both organisations focus resources on shared priority areas. These primarily concern a joint commitment to build knowledge and capacity; increase collaborative working to influence policy; and provide leadership to shape practice in health and social care. The partnership will also explore the potential for future research links and joint research projects. Professor Paul Martin, CBE, Depute Principal of UWS, said: “We are delighted to be establishing this important partnership with the Alliance. This partnership formalises the strong links we enjoy with this important organisation, which plays such a key role in the health and social care in Scotland.” The Alliance’s vision is for a Scotland where people of all ages who are disabled or living with long term conditions, and unpaid carers, have a strong voice and enjoy their right to live well, as

equal and active citizens, free from discrimination, with support and services that put them at the centre. The ALLIANCE has over 2,100 members including large, national support providers as well as small, local volunteer-led groups and people who are disabled, living with long term conditions or providing unpaid care. Ian Welsh, OBE, Chief Executive of the ALLIANCE, said: “We are pleased to be establishing this strategic partnership between the ALLIANCE and UWS. The ALLIANCE and UWS have worked together on a range of projects and we are delighted to be deepening and strengthening this partnership.”



Business Matters Winter 2017


UWS hosts events to celebrate 120 year anniversary Dame Elish Angiolini, Chancellor of University of the West of Scotland, unveiled a bust of Peter Brough, a founding benefactor of the institution, as part of its 120 year anniversary celebrations at an event on 10 October 2017. The bust of Peter Brough was made by Professor Alexander Stoddart, Sculptor in Ordinary to Her Majesty The Queen in Scotland, whose studio is based on the University’s Paisley Campus. The event formed part of the University’s celebrations to mark 120 years since the foundation of the institution in 1897. In addition to being the anniversary of the founding of Paisley Technical School, 2017 also marks 25 years since the granting of university status as University of Paisley and 10 years since the University merged with the former Bell College to become University of the West of Scotland. Professor Craig Mahoney, Principal and Vice-Chancellor of UWS, said: “We are delighted to have unveiled this bust of Peter Brough as part of our 120 year anniversary celebrations. “At UWS we are extremely proud of our history and what we have achieved over the last 120 years and it is great to be able to recognise the hugely important role philanthropists such as Peter Brough played in the creation of the institution. Our year of celebration enables us to recognise our significant achievements and the rich legacies on which we are built as well as looking forward to achieving our long-term ambitions.” This event is just one of a series of events UWS hosted as part of

Sandy Stoddart, Dame Elish Angiolini and Prof Mahoney

its anniversary celebrations. From Wednesday 11 October to Friday 13 October 2017 at its Paisley Campus the University ran events which celebrate sport, the arts, the University’s students and its alumni. Professor Craig Mahoney added: “We are delighted by the response we have had to these events, which are an important part of our anniversary celebrations, with alumni from around the world set to attend. Events such as these give us a great opportunity to showcase our talent and provide opportunities for staff and students to engage with our alumni and key stakeholders and to forge new and exciting relationships.”

Evolution Court Highly visible and accessible location - Glasgow M8 frontage


4 high quality industrial buildings


TO LET Av aila No ble w

17,728 to 23,950 sq ft To join us call the Hillington Park team on

0141 883 5760 Together, we are

Helping Renfrewshire Grow & Prosper


Looking for a job that makes a difference to the world we live in? Thermo Fisher Scientific are recruiting now

The global leader in serving science is recruiting for a number of positions based at their Inchinnan facility near Glasgow. Thermo Fisher Scientific are dedicated to helping to make the world a healthier, cleaner and safer place. And you could also make a difference by joining their talented team. The US-based biotechnology company are recruiting for a variety of roles at their Inchinnan facility from production and manufacturing to sales and accountancy. With more than 3,000 jobs available across the organization globally, they’re looking for candidates with varied skill sets here in Scotland. We spoke to operations and site leader Jim Carswell, 48, to find out about his working day with Thermo Fisher Scientific, where he has been employed for the last 27 years. Can you tell us about Thermo Fisher Scientific? Thermo Fisher Scientific is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity.

How did you get involved in the industry? I joined the company as a trainee programmer in the IT department in 1988. After working in IT for 13 years, in Scotland and the USA, I moved into the operations side of the business, with responsibility for supply chain and manufacturing, before taking over site leadership. They say that outside of compensation, three things motivate people: autonomy, mastery and purpose. I have worked in the aerospace and clothing industries, but I think the purpose we have at Thermo Fisher Scientific, in the life science industry, is very compelling, and that’s what attracted me. Our customers are doing truly amazing things with our products and services. What sort of training/qualifications did you need? I left school and went into an engineering apprenticeship, before moving into IT. I managed to achieve a BSc in computing science, from Paisley University (now UWS) part-time over five years. Later, as I moved into operations, I achieved an MBA from Strathclyde University over four years, studying part-time. Studying while you are working is hard, but I think it gives you the best of both worlds. What’s a typical day like? As an operations and site leader, my day is taken up with a range of meetings and Gemba walks, ranging from the very strategic (looking five years out) to the very tactical (reviewing yesterday’s performance). I think it’s important for any leader to balance their time in this way. Favourite part of the job? There are three things: 1 I’m passionate about continuous improvement. It’s critical that an organisation reviews it’s performance regularly and identifies countermeasures for sub-optimal results. It’s also important that this happens at all levels

Jim Carswell, Operations & Site Leader, Thermo Fisher

of the organisation. At Thermo Fisher Scientific, we use Lean tools to manage continuous improvement, and develop flawless execution. 2 As a site leader, my main focus is employee engagement, and in this capacity I’m pushing our employees to get involved in helping our communities and to inspire kids into STEM subjects. This part of my job gives me energy. 3 In addition to my site operations responsibilities, I also represent manufacturing on a cross functional European leadership team. I enjoy partnering with other functions, like the commercial teams, to help grow the business. Any advice for someone thinking about a career in this industry? The life sciences is an extremely dynamic and rewarding industry to be in. Operations is also a very fulfilling career, having the opportunity to design, manufacture and deliver value to customers. You also don’t need to be a scientist. At Thermo Fisher Scientific, there are a huge amount of sites and roles, and so there are many opportunities to grow your career. This article was brought to you in association with Thermo Fisher Scientific. To find out more about Thermo Fisher Scientific visit and for information on careers visit https://jobs.

Business Matters Winter 2017


Your new office awaits All-inclusive furnished workstations from ÂŁ150+VAT PCM All-inclusive Suites from ÂŁ250+VAT PCM Superb wireless fibre optic broadband, 24/7 access, extensive parking and utilities all included! Please visit or contact 0141 8874545 for more information or to arrange a viewing. Flexible terms and incentives available! St James Business Centre, Linwood Road, Paisley PA3 3AT

Helping Renfrewshire Grow & Prosper


Linwood Once More! Following a £400,000 restoration programme, the owners of St James Business Centre Squarestone relaunched the newly refurbished building in November 2016. Since the relaunch, most office suites have been snapped up, with only a limited number of suites still available to let. The business centre has welcomed 13 new local and national businesses and worked with many existing tenants to accommodate their business expansions, with vacancy now at 8%. Owners Squarestone have continued to make improvements to the building and the working environment for the tenants of St James Business Centre and the wider St James Business Park. Renfrewshire Council have recently granted planning permission for the development of a Tim Hortons Café and Bakery on St James Business Park. The amenities of the Park will be greatly improved once open in June 2018 and will improve consumer choice south of Linwood Road for the local community.

In addition to the employment created through the development, the opening of the coffee shop and drive through on Linwood Road will boost local employment by creating 25 direct new jobs for the community. Yasemin McClelland, Asset Manager of St James Business Park commented: “We are delighted that planning permission has been granted for the new Tim Hortons Café and Bakery adjacent to the Business Centre. It has been one of many steps we have taken to provide an attractive home for national companies and local businesses since acquiring the Business Park in 2015. The refurbishment of the building and works in the wider park have led to a number of new businesses choosing St James Business Park as the home for their companies, while existing tenants have committed to the park by expanding their businesses at the location. Providing all-inclusive flexible modern office space at competitive rates with no hidden costs and free parking, St James Business Park is an

obvious choice for local and national businesses. We are able to accommodate anything from a 2 person office to a 20,000 sq ft HQ office across our four buildings. With our proximity to the motorway and Glasgow Airport, we are certain that the addition of a Tim Hortons on the park will make St James

an even more attractive offer for businesses looking to be located in Renfrewshire and we are delighted that Renfrewshire Council shared our vision to put Linwood back on the map as a prospering economic area.” For information on current availability please visit www.stjamesbusinesscentre. or call 0141 887 4545.

Business Matters Winter 2017


St Vincent’s Hospice Celebrates 30th Anniversary

New Public Footpath for St. Vincent’s Hospice

On Friday 2 February, as part of our 30th Anniversary celebrations, we will be holding a special Ceilidh Ball in the Hilton Glasgow. We would be delighted if you would consider taking a table at the event and we have a limited number of Pearl Sponsorship Opportunities left. By becoming a Pearl Sponsor, you will join businesses from all across the community in being recognised as a supporter of St. Vincent’s Hospice, helping provide vital care for people and families affected by life limiting conditions. For more information about the benefits of Pearl Sponsorship contact:

As part of their commitment to expanding services across Renfrewshire, St. Vincent’s Hospice recently announced that work will soon begin on a new footpath to improve public access to the Hospice. The path will run between Beith Road and Midton Road, delivering a safer and more direct link from the bus stops, the nearby Capability Scotland run Corseford School and the Hospice. Chief Executive of St. Vincent’s Hospice, Kate Lennon said: “We are extremely excited about this project which will make it easier than ever before for members of the public, volunteers and staff to access St. Vincent’s, especially those relying on public transport. As we move forward with our five-year strategy, this is just one of the ways we are working to grow our services and provide care for all.” Construction on the footpath will begin in early 2018. For more information, visit:



|| | 0141 1578 | || || | 0141 812 812 1578 | ||

Recycling of crates, lumps, pallets, preforms and trays. Split loads with LDPE

Recycling crates, film, PP bags,of bottles and morepallets, will be accepted. lumps, preforms and trays. Split loads with LDPE film, PP bags, bottles and more will be accepted. 45 NEWMAINS AVENUE, INCHINNAN BUSINESS PARK, PA4 9RR Email:

Helping Renfrewshire Grow & Prosper


REWARDS MADE EASY Make an impact in your business with an intu Gift Card and join our charge FREE scheme which allows you to thank your hard working employees or perhaps recognise your valued customers or drive new customers to your business!  The intu Gift Card is a prepaid MasterCard® gift card, but it’s also so much more… The intu Gift Card is accepted at more than 120 participating retailers at intu Braehead ranging from fashion, beauty, home ware, food and fun things to do at intu Braehead and Soar at intu Braehead. Whether you want to reward employees for going above and beyond or motivate a customer to invest in

your services or products, our fabulous Gift Card offers you the perfect opportunity to gift a flexible shopping, dining and entertainment experience at Scotland’s leading shopping and leisure destination; intu Braehead and Soar at intu Braehead. We are delighted to introduce our new Corporate Gift Card Portal. Our FREE dedicated online portal is a secure tool for corporate clients enabling you to issue intu Gift Cards from the comfort of your computer! So convenient and hassle free. It is as easy as 1, 2, 3 - Simple! 1.    Once you are on board, we will send you your Gift Cards and presentation wallets. 2.    Then, you can use the portal to

deposit funds by raising a payment order or pay by credit card. 3.    From there, you can load funds (£5-£1,000) onto each card. Don’t hesitate to get in touch should you wish to proceed opening an intu Gift Card Corporate Portal or have any questions on alternative processes available. For a great incentive or generous reward choose the intu Gift Card today.

Business Matters Winter 2017


Highlights of business community engagement for 2021 Alan McNiven Engaging Support

Paisley Pattern People

Paisley was the only Scottish place on the shortlist for the UK City of Culture 2021 competition alongside Stokeon-Trent, Sunderland, Swansea and Coventry, which took the title. Paisley 2021 saw significant support from the business community. Your Chamber was at the forefront of encouraging our members to back the bid and you responded in magnificent fashion. Be in no doubt, your outstanding support caught the eye of the judging panel. Over 200 companies formally backed the bid and 15 private sector organisations, including the Chamber, pledged £300,000 to support the run up to 2021 if successful. Bob Grant, Chief Executive of Renfrewshire Chamber of Commerce, said: “Thank you to the business community throughout Renfrewshire and beyond who demonstrated outstanding support for the biding process over the last two years. The strength of the bid was greatly enhanced by your commitment and pledges. “The outcome is of course disappointing, however we are in a great position compared with two years ago. Our public and private sector partnerships are far stronger and there’s so much goodwill and momentum created by the bidding process. This is a great opportunity to capitalise on that enthusiasm and renewed confidence for the good of the visitor economy, tourism and town centre economy.”

Andrew Malcolm CEO Malcolm Group & Jean Cameron Bid Director

Chamber becomes Bid Sponsor

Cuture Bus Tour City Gate Construction

Culture Bus Tour Boston Networks

Paisley Town Hall

Culture Bus Tour Origins Fitness

Paisley 2021 crowd view

Culture Bus Tour Campbell Dallas

Craig Leslie MD Gordon Leslie Group & Cll Ldr Iain Nicolson

Diageo with limited edtion of 2021 Johnnie Walker

Helping Renfrewshire Grow & Prosper


European first as SCC moves to Strathclyde Business School The Scottish Chambers of Commerce (SCC) and Strathclyde University have agreed a ground-breaking strategic alliance and collocation, the first of its kind in Europe. SCC’s move from its offices in the Merchants House of Glasgow in George Square to a suite in the newly refurbished Business School building on the city’s Cathedral Street was made as part of a two-way knowledge and skills transfer partnership between the two leading Scottish institutions. Planned as part of a strategic expansion of SCC’s capabilities, the move will connect Strathclyde Business School’s award-winning research capacity and leading edge teaching faculty to a network of 26 regional Chambers of Commerce across Scotland, comprising a membership of 11,000 ambitious SME companies. The announcement follows a highly successful year for both Scottish organisations. Strathclyde Business School was named Business School of the Year in the 2016 Times Higher Education Awards and reopened its building following a £23 million refurbishment. Scottish Chambers of Commerce Network signed major alliances across the globe, opening their first outreach office in Shandong Province in China. The collocation cements the place of the University and the Chambers of Commerce at the heart of Glasgow’s Innovation District. The Business School and the Scottish Chambers of Commerce will lead, in collaboration with Chambers throughout Scotland, a series of focused initiatives to help Scottish businesses increase their productivity, business management and growth and internationalisation targets. Professor Sir Jim McDonald, Principal & Vice-Chancellor of the University of Strathclyde, said: “Our campus at Strathclyde is a hub for research, education, innovation and entrepreneurship. The collocation of the Scottish Chambers of Commerce with

Tim Allan, President of SCC

the Strathclyde Business School brings significant benefits and opportunities to both parties. “This strategic partnership with the Scottish Chambers of Commerce provides the foundation for our Business School to work throughout Scotland, in partnership with other business educators and local Chambers, to accelerate economic transformation in every region”. Tim Allan, President of SCC said: “This is a very exciting new alliance which injects academic expertise into Scotland’s most ambitious and creative business network. It is the first step in SCC’s wider ambition to shorten the distance between academia and business to our mutual benefit. “The Chambers already enjoy a close working relationship with the Fraser of Allander Institute based at Strathclyde University and we see this new alliance with the Business School as a model for

intended future academic collaborations. Mr Allan continued: “SCC is becoming more active in helping our members grow internationally and there is a lot we can learn from Scotland’s university sector, which has been internationally active for 500 years. To boost our penetration in key growth markets such as China, we are also looking to tap into the extraordinary global expertise and knowledge amongst the students and faculty of this internationally renowned and award-winning institution.“ The new premises boast a range of benefits and potential connections with other organisations including the Hunter Centre for Entrepreneurship, Entrepreneurial Scotland and the Strathclyde Entrepreneurial Network. The added connectivity will enable SCC to provide the Chamber Network, and its partners in the business community with enhanced service and increased opportunities for engagement.

Business Matters Winter 2017




Feb Lunch Jim Downie


Carol Griffiths joins chamber team

Audrey Cumberford completes President Term


Tom Johnston commences President Term

Jill Carrino joins chamber team

Lunch David Livingston Sky Sports

January Burns Lunch

April Lunch Andrew Malcolm


Lunch Scott Taylor Paisley2021

B2B with NSDesign

RBS Chief Economist Stephen Boyle

Pitch & Roll


RBS Economics Seminar

Helping Renfrewshire Grow & Prosper





Networking Lunch with Diageo business of culture spiegeltent

Chamber sponsors UWS HETL Conference

August Lunch Gavin Brogan Diageo

Golf Champion Graham Stevens from Thermo Fisher Scientific


October Lunch Marc Crothall Scottish Tourism Alliance

Lunch SCC President Tim Allen

Sept Lunch Corrine Hutton Finding Your Feet

The Business of Culture Spiegeltent

November Nov Stuart Murray new Mentoring Exec

Nov Lunch Stephen McClellan RAMH

Nov Lunch Prof. Phil Hanlon Accord ROCCO 2017 Winners

Business Matters Winter 2017


The annual business awards of Renfrewshire Chamber Sponsored by: A capacity crowd of 470 people watched 16 awards presented at the ROCCO’s on Friday 17th Nov at the Normandy Hotel, Renfrew - the annual business awards of Renfrewshire Chamber. The area’s premier business event, now in its fourteenth year was sponsored by Paisley 2021 for UK City of Culture. Chamber President Tom Johnston gave a warm welcome to the audience and highlighted the chamber’s successes in the last 12 months.

Helping Renfrewshire Grow & Prosper


ROCCO host Fred MacAulay

Cllr Jim Paterson

Chamber President Tom Johnston

He emphasised the exciting times ahead for the Renfrewshire economy with record levels of investment planned and the opportunity to develop the area’s tourism offer, particularly if Paisley wins City of Culture in 2021. Deputy Council Leader Jim Paterson gave the main sponsor address and thanked the 200+ companies who have formally backed the bid and the 13 private sector organisations who have pledged over a quarter of a million pounds to support the run up to 2021 should the bid be successful. He urged the business community to continue showing their support as the final decision is now only weeks away. The excited crowd was well entertained by three outstanding performances. Two of the acts, The Highway Chilé and Mandulu & Hepzibah also feature on the Paisley 2021 Album produced by chamber member and Rocco finalist Brick Lane Studios. Every guest received a free copy on the night courtesy of main sponsor Paisley 2021. Our third Act Hollie Robinson returned after a year’s break to wow the crowd fresh from being crowned

the winner in Paisley’s got Talent 2017. Rocco favourite Fred MacAulay hosted and was blown away by the talent of all three acts. The ROCCO raffle raised £8,000 for local charities and good causes with main beneficiaries Accord Hospice and Renfrewshire’s ‘Well, Well!’

Partnership with RAMH, Star Project, ENGAGE, Create Paisley and the 2021 team supporting the Mental Health Arts Festival (Year of Young People 2018). The new Rocco Twitter Wall proved great fun for all the guests and saw #2017Rocco trending on the night.

The 16 ROCCO winners were:

ROCCO Award for Excellence in Customer Services – Sponsored by Scottish Leather Group

Winner – Sarah-Lou Beauty

ROCCO Award for Enterprise in Education – Sponsored by University of the West of Scotland

Winner – Todholm Primary School

Making leather without costing the earth.

Scottish Leather Group Limited Locher House, Kilbarchan Road, Bridge of Weir, Renfrewshire, PA11 3RN Scotland T: +44 (0)1505 691725

Continued overleaf...

Business Matters Winter 2017


The 16 ROCCO winners were:

ROCCO Award for Innovation & Technology – Sponsored by Hillington Park

Winner – Bolt Learning Ltd

ROCCO Award for Excellence in Manufacturing – Sponsored by DYW West

Winner- Diageo Plc

ROCCO Award for International Trade –

ROCCO Award for Invest in Renfrewshire –

Sponsored by Glasgow Airport

Sponsored by Invest in Renfrewshire

Winner – Rolls-Royce Plc

ROCCO Award for Most Promising New Business – Sponsored by Business Gateway

Winner – Kenneth Keegan Independent Funeral Directors

Winner – Papamacs Gourmet Kitchen

ROCCO Award for Renfrewshire’s Favourite Business – Sponsored by Paisley Daily Express

Winner – Origins Fitness

professional training and development courses to help you update your skills.

Helping Renfrewshire Grow & Prosper



The 16 ROCCO winners were:

First Aid

Clydebank Campus 0141 951 7555 Greenock Campus 01475 553 044 Paisley Campus 0141 581 2121

ROCCO Award for Family Business of the Year –


0300 600 6060

ROCCO Award for Young Business Person of the Year – w

Sponsored by West College Scotland

Winner – The Jaw Brewery Ltd

Winner – Adil Khan, Harrods Dry Cleaners

ROCCO Award for Employer of the Year –

ROCCO Award for Community Champion –

Sponsored by The Malcolm Group

Sponsored by Rolls-Royce

Winner – Clark Contracts Ltd

Sponsored by Engage Renfrewshire & Royal Bank of Scotland

Winner – StreetStuff

ROCCO Award for Outstanding Performing Business <5 FTE –

ROCCO Award for Outstanding Performing Business 5<25 FTE –

Sponsored by intu Braehead

Sponsored by Renfrewshire Council

Winner – Angelwax Ltd

Winner – Stafffinders


Business Matters Winter 2017

30 Providing contract cleaning and facilities management services throughout the UK from our headquarters in Paisley

The 16 ROCCO winners were: C








Services: Cleaning Facilities Management Event Cleaning Waste Management & Recycling Janitorial & Hygiene Security & Marshalling


ROCCO Award for Outstanding Performing Business >25 FTE –

Stadiums and Sports Facilities Clean Room Environments Industrial Facilities

Sponsored by DIAGEO

Business Parks

Winner – NCT Leather and WJ & W Lang Ltd

Commenting on the awards, Chamber chief executive Bob Grant said “a huge thank you to all our sponsors, those who donated prizes for our raffle and well-deserved congratulations to all the finalists and 16 worthy winners. Our 14th ROCCO was a great success with some saying it was the best yet. You can view all images on the chamber Facebook page and comments on #2017Rocco. I encourage all Rocco winners to utilise their win across their PR channels. Thank you to the entire Chamber team for all their work before and on the night to ensure our 470 guests had a great time. Special thanks to principle sponsor Paisley 2021, Diageo who supplied our drinks reception, Cameron Presentations & Gap TV for all the AV, The Printbrokers for the program, Gary from NS Design for the excellent social media coverage and the Normandy Hotel for the excellent meal. Finally, thanks to our entertaining and highly talented performers The Highway Chilé, Mandulu & Hepzibah and Hollie Robinson who all received a rapturous reception from the audience. Planning for Rocco 2018 is already underway, and we hope to see you enter and attend next year.”

Manufacturing Plants

High Street Retail

Sponsored by Milne Craig    

Rocco Trophies

ROCCO Award for Business Leader of the Year –

Educational Facilities

Call Centres Commercial Offices Distribution Facilities

0141 887 5000

Winner – Sara Speirs, Spectrum Service Solutions Ltd fti

1 Marchfield Drive Westpoint Business Park Paisley PA3 2RB Email:

Rocco Piper Russell Campbell from UWS

Diageo Drinks Reception Team

Rocco Entertainers The Highway Chilé, Mandulu & Hepzibah, Hollie Robinson

Rocco dessert

Paisley 2021 Album by Bricklane Studios

Helping Renfrewshire Grow & Prosper


GLASGOW AIRPORT INVESTS £1.4 MILLION TO INCREASE CENTRAL SEARCH AREA CAPACITY BY 20 PER CENT • Revamp follows recent £700k investment in state-of-the-art body scanners • Capacity to increase from 10 to 12 security lanes

Work on a £1.4million project to increase capacity in Glasgow Airport’s Central Search facility in the main terminal by 20% is now underway. The overhaul will see a complete reconfiguration of the entrance to the airport’s Central Search area which will increase the number of security lanes from 10 to 12.

Existing self-service boarding pass scanners will be relocated to a pre-search preparation area on the first floor at the top of the escalators with capacity doubled from five to 10. Two wider gates will also be installed to support passengers with restricted mobility as they pass through security. The first phase of the project commenced this month and will be completed by March 2018. Mark Johnston, Glasgow Airport’s Operations Director, said: “Providing our customers with a safe, convenient and reliable security experience is at the heart of everything we do. “Passengers travelling through the airport rightly expect a security procedure that is fast, efficient and friendly. This is a real asset to any successful airport and it’s an area I’m pleased to say we excel in. “The airport is fast approaching the 10-million passenger mark, so it was important to get ahead of the game by

Mark Johnston, Operations Director, Glasgow Airport

expanding the security facility. Our current satisfaction ratings sit at 99% of passengers moving through security in under 10 minutes. “We are confident this latest expansion will further improve performance, particularly during the peak travel times we are seeing more frequently as the airport continues to grow.” This is the most significant improvement work undertaken in Glasgow Airport’s centralised search area since it was opened in 2008 as part of a £31-million terminal extension programme.

Over 130 direct destinations – more than ever before!

Business Matters Winter 2017


Chamber Past-President Audrey Cumberford joins The Enterprise and Skills Strategic Board Immediate Past-President and board director Audrey Cumberford has been invited to join the newly established Enterprise & Skills Strategic Board. Audrey is Principal and Chief Executive of West College Scotland and served as only the 2nd female President of the Chamber in its 53 year from 2015-2017. The Enterprise and Skills Strategic Board met on 13th December. Its objective is to align and co-ordinate the activities of Scotland’s enterprise and skills agencies: Scottish Enterprise, Highlands and Islands Enterprise, Skills Development Scotland and the Scottish Funding Council. The Strategic Board will seek to maximise the impact of the collective investment that Scotland makes in enterprise and skills development, and to create the conditions that are conducive to delivering inclusive and sustainable growth. It features members with a wealth of business experience encompassing a broad range of sectors, sizes and locations, with further representation covering education, research, trade unions, local authorities and the new South of Scotland enterprise agency. Economy Secretary Keith Brown welcomed the announcement as a significant step forward in adopting a new approach to the delivery of skills and business support. He said: “The Strategic Board for Enterprise and Skills will ensure that we are really maximising the benefits of our investment in Scotland’s businesses, innovators and entrepreneurs. “We are rightly proud of our reputation as a nation of innovators. The support provided through this investment is greatly valued and it is important that it is properly co-ordinated, and focused on the needs of users. “The members of the board have been chosen specifically for their expertise, both in their industrial and geographical areas.” The board is chaired by Nora Senior, who recently completed terms as Chair of the Scottish Chambers of Commerce and President of the British Chambers of Commerce. Ms Senior, who is UK chair of global

Audrey Cumberford, Principal & Chief Executive West College Scotland

communications firm Weber Shandwick, said: “It is time for a different way of looking at the enterprise and skills agenda, adopting a fresh approach and responding to changing economic, business and innovation needs. “With such an ambitious remit, it is essential for the board to feature a range of voices with a depth of knowledge and experience of Scotland’s economy. The calibre of members we have invited on to the board is hugely impressive, “I am confident that together we can build on the strengths of our system of enterprise and skills support, strengthen the links with other skills organisations and wider community to further drive inclusive growth and innovation across the country.” Audrey Cumberford said “I am delighted to have been asked to be a member of the new Board. The Scottish Government is clear about its ambition to make Scotland a more successful country through increasing sustainable and inclusive growth. Our enterprise and skills agencies are critical to achieving this and so it is vital that we maximise the impact of the collective investment we make in the development

of enterprise and skills in Scotland. Our universities and colleges clearly have a fundamental role and contribution to make in realising the Government’s ambitions and Economic Strategy. I look forward to what I am sure will be an exciting journey ahead. “ The full panel of the Strategic Board – • Wendy Alexander – University of Dundee • Karen Betts – Scottish Whisky Association • Liz Cameron – Scottish Chambers of Commerce • Mike Cantlay – Scottish Funding Council • Sara Carter – University of Strathclyde • Lorne Crerar – Highlands and Islands Enterprise • Audrey Cumberford – West College Scotland • Jeanette Forbes – PCL Group • Russel Griggs – South of Scotland Economic Partnership • Poonam Gupta – PG Paper Company • Steven Heddle – COSLA • Bob Keiller – Scottish Enterprise • John McClelland – Skills Development Scotland • Gerry McCusker – Dog Digital, Chair of BIMA Scotland • Scott McLarty – Spirit Aerospace • Grahame Smith – STUC

Helping Renfrewshire Grow & Prosper

New Members On behalf of the Board of Directors and the Chamber staff we would like to welcome onboard the following new members. ESP Wellbeing Ltd

British Red Cross

Klas Care C.I.C.

Ocupational Health/Sports Emma Parkinson 0744 790 7941

Lesley Cowie 0141 891 4044

Lesley Compston 07506 978 685 Facebook â&#x20AC;&#x201C; Klacare C.I.C

Create Paisley

Paisley YMCA

Alan Clark 0300 365 0321

Darran Gillan 0141 889 2876

Crisis (Helping Others)

The Tannahill Centre

Jean Cumming 0141 812 8474

Jamie Mallan 0141 847 5212

Hoombury Ltd Accomodation & Tourism Frank Benson 07951 476 278

Instant Impact Gardens Ltd Landscaping Darren Cryans 0141 580 0763

Thomas Bradley & Co Legal & Financial Services Scott Ewart & Jacqui Lochhead 0141 582 1264

Village Creative Ltd Digital & Design Agency Renny Hutchison 01505 705 929

Direct Devitt Comedy Management & Productions CIC Anna Devitt 07749 109 651

Johnstone Community Sports Complex Mark McGee 07887 551 234

Just Great Print Newton Keenan 07472 136 828

Active Communities Susan MacDonald 0141 258 9923

Scottish Opera Kirsten Howie 0141 248 4567

Leyton Euan Keltie 0141 375 9757


Business Matters Winter 2017


Up & Coming Events See our events section on our website: 0141 847 5450 Burns Lunch 2018 Thurs 25th Jan, Ingliston Country Club 12pm-2.30m with Burns Speaker, Piper & Burns Singer. Members £30 + vat, non Members £40 + vat Fit 4 Business – Mentoring Group Sessions with John Leburn of Exponentiate.UK 13th Feb Strategic Fit 20th Feb Customer Fit 27th Feb How Fit/Fit for Purpose ROCCO 2018 Friday 16th November 2018 Normandy Hotel with host Fred MacAulay Follow the chamber:

Just Great Print At Just Great Print, we concentrate on getting the basics right - quality, service and price. Our digital print is of the highest quality possible, our customer service focus is second to none and our production process makes our prices the keenest in Renfrewshire. Our handpicked team of digital experts deliver superb high quality digital printing and the latest digital platform. We know our customers demand only the best and we deliver. The Just Great Print team can react quickly to your changing business needs, we supply everything from business cards to outdoor banners. We provide a full finishing service, from folding, creasing, binding, stitching and laminating to make sure we can meet all your requirements. Your business is incredibly important to us - we don’t employ salespeople. Our customers are our salespeople, our community are our prospects, we believe in keeping it local. So why choose Just Great Print? Easy - great quality, great service at just great prices. Just Great Print Unit 11 Northpoint, 21 Gordon Avenue, Hillington Park Glasgow G52 4TG Tel: 0141 882 5017 Email: Website: Facebook: Instagram:

At the heart of Paisley & Renfrewshire Local news, local stories, local entertainment, local sport, local people...

IN PRINT | ONLINE Special Chamber members advertising rate - call us now 0141 887 7744

Helping Renfrewshire Grow & Prosper


Welcome Business Mentoring Executive Stuart Murray The Chamber recently welcomed our new Business Mentoring Exec Stuart Murray to the team. Stuart is married with 2 children & is a Paisley “Buddie”. He takes over from Mark Brown who retired at end of September. Stuart can put you in touch with highly experienced entrepreneurs who are ready to share the secrets of their success. Using this service will not just give you the confidence to develop your business it will also introduce you to a great network of contacts who can open doors and inspire new thinking. Support can be on a one-to-one or group basis to suit you and your business needs. With a large and diverse pool of mentors across all sectors, you will be matched with someone who has the right

skills and experience to add value to their business. Example of where business mentoring can help are: • Business strategy • International business knowledge • Team development • Creating business opportunities • Innovation • Leadership skills If you are a Scottish business already generating a steady turnover but want to increase it by £200,000 or more over a three-year period you can access the service at no cost to you. Contact Stuart on smurray@ and tel 07525 323500 / 0141 847 5458

Stuart Murray Business Mentoring Executive

Business matters, so when it comes to events call Cameron’s - The Event People.

Business Matters Winter 2017


Renfrewshire Council Updates:

Science and enterprise deal boosts pupils’ future careers Bob Grant Chief Exec RCC, Tom Johnston, President RCC, Councillor Jim Paterson, Convener of Education and Children’s Services for Renfrewshire Council & pupils from Linwood HS

Young people have been getting to grips with science and business thanks to a productive partnership agreement to support enterprise in the area. More than 430 pupils from Renfrewshire schools got involved in science-led activities during the national Science, Technology, Engineering and Mathematics (STEM) Fortnight as part of a partnership agreement between Renfrewshire Council and Renfrewshire Chamber of Commerce. Both organisations have now signed a new three-year deal, building upon the last four years of supporting young people to meet businesses, learn about the world of work and support them to develop their careers. All Renfrewshire schools are signed up as members of the Chamber, which helps each school to build relationships with local businesses, go along to industryrelated events, and learn about enterprise. Pupils research local companies and ask questions during an organised employer event so young people can learn about the skills and qualifications required for that field of work.

Tom Johnston, President of Renfrewshire Chamber of Commerce, said the Chamber is involved in a wider range of youth employment initiatives aimed to help tackle youth unemployment and support the local economy. He said: “The partnership with Renfrewshire schools is unique throughout the chamber network in Scotland. By working with our young people in this way employers can give their future workforce an insight into careers in different industries while allowing young people to understand more of the world of work and help develop skills around communication, team working, resilience and selfmanagement.” “The Chamber is delighted to renew our partnership with Renfrewshire Education for a further three years to continue this important work.” During STEM Fortnight, pupils from Woodlands Primary attended science sessions at West College Scotland, East Fulton pupils visited Doosan Babcock

in Renfrew, and 50 pupils from Linwood High School took part in DNA science workshops at Thermo Fisher. Other schools visits included trips to Royal Bank of Scotland, Boston Networks and Rolls Royce. Convener of Education and Children’s Services for Renfrewshire Council, Councillor Jim Paterson, added: “Giving pupils the opportunity to learn about careers in STEM subjects and in enterprise is vital to supporting future economy and helping them to be informed about the world of work. “Enterprise is part of the school curriculum and allows pupils to learn about how businesses work and the skills, qualifications and experiences they require for the career field they are interested in. “With all schools in Renfrewshire part of the Chamber’s network, teachers are able to link in with industry events and make connections with local businesses to develop learning experiences that further children and young people’s education.”

Helping Renfrewshire Grow & Prosper


Renfrewshire Council Updates:

Widespread wifi to boost local business Businesses across Renfrewshire are set to benefit from a £1 million project to bring free, public wifi to Paisley, Johnstone and Renfrew town centres. Phase 1 of the project was recently completed, with new service provider Boston Networks upgrading all existing wifi hotspots in public buildings, paving the way for further expansion into multiple indoor and outdoor locations. Renfrewshire Council Depute Leader Jim Paterson said the £1 million system would draw in visitors and deliver more customers to local businesses. “This project is an important part of the Council’s Digital Strategy as it will drive economic growth and improve digital inclusion and participation across Renfrewshire,” he said. “People in our public buildings – including libraries and town halls – are

already enjoying a faster wifi service, with no need to log in or register. “Paisley’s Lagoon Centre, museum and InCube stores are among the 25 public and community buildings to have the new wifi, with more venues to be added to the network in the future.” Paisley’s reputation as a student-friendly town will be further enhanced during Phase 2 of the wifi expansion with the introduction of Eduroam. “Eduroam is an international roaming service that will give students from anywhere in the world the ability to view educational resources stored securely on their internal networks,” Councillor Paterson said. “It will be an honour to see Paisley become one of the first towns in the UK to provide this facility when it’s launched next year.”

Photo (L-R): Scott McEwan - Chief Executive of Boston Networks, Joe McFadden - owner of Josef McFadden Luxury Scottish Menswear, Cindy Robb - Economic Development Coordinator of InCube Renfrewshire and Councillor Jim Paterson.

Chief Executive of Boston Networks Scott McEwan said: “We’re thrilled to complete the first phase of the contract to deliver robust and high speed wifi access to public buildings across Renfrewshire. “By working closely with Renfrewshire Council, we’re now on track to deliver the next project milestone, which will see public wifi rolled out to offer free internet access in Johnstone, ahead of schedule.” Johnstone is targeted to be the first town centre to have wifi accessibility complete by December 2017, with Paisley and Renfrew on track for completion by Spring-2018.

Calling all Renfrewshire businesses. We can help fund your growth. Invest in Renfrewshire is Renfrewshire Council’s programme to boost the local economy and tackle unemployment. We have a range of funding packages available which could help your company, including: • business growth grants of up to £10,000 to help develop new products, attend exhibitions, purchase equipment or carry out property improvements; • help of up to £5,000 to help you take on a graduate intern; • support towards the wage costs of taking on a young unemployed person; and • loans to help with working capital or the purchase of equipment.

Want to know more? visit email or call

0300 300 1180

Business Matters Winter 2017


Renfrewshire Council Updates:

Business leaders welcome National Manufacturing Institute for Scotland to Renfrewshire

L-R) Garry Train - Manufacturing Executive, Rolls Royce, Finance Minister Derek Mackay, First Minister Nicola Sturgeon & Martin Ford - Production Leader, Rolls-Royce

Renfrewshire’s business community has welcomed the news that Scotland’s National Manufacturing Institute for Scotland (NMIS) will be established in Renfrewshire. First Minister Nicola Sturgeon yesterday (Monday 11 December) announced the industry-led institute will be built on Abbotsinch Road, next to Glasgow Airport, and will become the anchor tenant of a new 130-acre business and manufacturing innovation district in Renfrewshire.  A collaborative project between the Scottish Government and national skills and enterprise agencies together with the University of Strathclyde and Renfrewshire Council, the Institute will bring together skills, expertise, research and innovation to attract investment and develop Scotland into a global leader in advanced manufacturing.  The enabling infrastructure of roads, bridges, cycleways and pedestrian routes are being delivered by Renfrewshire Council through the £39.1million Glasgow Airport Investment Area project, funded through the Glasgow City Region City Deal.

Chair of Renfrewshire’s Economic Leadership Panel, Audrey Cumberford, feels the new institute will allow Renfrewshire to realise its economic potential.  She said: “Choosing Renfrewshire as the base for the National Manufacturing Institute for Scotland is a clear indication of the area’s potential to be a leading light in the global manufacturing sector.  “The levels of private investment this could bring to Renfrewshire cannot be underestimated and this will provide a substantial boost to the area’s economic growth.  “The investment, combined with the significant improvement to infrastructure in the area, will be a key contributor in making Renfrewshire a more attractive, vibrant and sustainable place to live, work, visit and invest in.”  Renfrewshire Chamber of Commerce Chief Executive, Bob Grant, has also welcomed the announcement citing the promise of thousands of new jobs coming into the area.  He said: “It is fantastic that

Renfrewshire has been chosen as the home for the National Manufacturing Institute for Scotland and it is recognition of our growing position within the international manufacturing sector. “Thousands of highly-skilled jobs are set to be created across the next 20 years in a boost to employment across the area, while also providing an opportunity to inspire young people into an exciting and rewarding career within the industry.  “New and existing businesses in the area will feel the benefit of the increase in skilled workers in Renfrewshire, as well as the expertise and technological advances the institute brings, as it aims to allow Scotland to compete globally in manufacturing.”  The announcement builds on the recent development of the £8.9million Lightweight Manufacturing Centre, set to open in May 2018 at the Doosan Babcock site in Westway, Renfrew. The centre will develop new manufacturing processes for lightweight materials for the aerospace and automotive industries.

Helping Renfrewshire Grow & Prosper


Renfrewshire Council Updates:

New Approach to Menswear in Renfrewshire Josef McFadden is a textile business that designs and creates luxury printed and knitted products for the menswear fashion market – the brand was established in early 2016 to create original statement prints using locally sourced suppliers and ethically sound products. One of our new InCube designers, Josef McFadden has a wealth of talent as an artist, designer & illustrator – here’s what he had to say about starting up a business & the challenges facing young entrepreneurs. Why launch your own label? I studied print in the Scottish Borders, at the Heriot-Watt School of Textiles and Design. When I finished my studies and was looking at getting a job, there didn’t seem to be many opportunities that offered much creative freedom. I’m really not a commercial designer that can churn out 20 patterns a day. I like to spend weeks drawing and painting. The only real option was to start my own business, and this is where Josef McFadden came from: the desire to create art. That’s also who the brand is for: people who appreciate the craft and are looking for something, that you really can’t find anywhere else. Being bold in how you dress shows confidence and self assurance.  Injecting some fun can really shake up your outlook, and how other perceive you – we want to be a brand that helps men project their personality into their appearance and create a strong impression. What’s been the biggest challenge for you in starting a business ? The operational side of setting up a fashion business. I’m a typical creative – I love designing but when it comes to financial forecasting, sales channels, buying seasons, courier contracts it’s been difficult. Having the support from InCube has been great – it’s really helped me focus & the new skills & knowledge I’m gaining will help to make my business grow & become fully sustainable. What are your plans for 2017? We’re just about to launch at the InCube shop and are exploring some exciting retail

opportunities. We’re still doing florals and abstracts, have recently added a knitwear accessories range and there will be other new products to follow. We are looking at shirts and suits in our clothing, small leather goods in accessories, and maybe even into some interiors. I’m definitely excited to see where we are going to be next year. What challenges do you feel you face as a menswear designer? As a small designer the biggest challenge is competing with the high street. If I had the ear of everyone in the country for a

moment I would try and make them see how important it is that they buy from companies like ours. Shopping with small companies is an investment into talent, it’s better for the economy, and it supports livelihoods. Guaranteed if everyone swapped one purchase a year for a small local company, it would change the face of fashion. The Josef McFadden website is at http:// and will products will shortly be available from InCube Shop, 9B Gilmour Street, Paisley. Find out more about InCube at https://

Business Matters Winter 2017


Renfrewshire Council Updates: People of Paisley thanked for ‘incredible effort’ after UK City of Culture 2021 decision The team behind Paisley’s bid to be named UK City of Culture 2021 have thanked the town for its ‘incredible effort’. Paisley was the only Scottish place to be shortlisted alongside Coventry, Stoke-on-Trent, Sunderland and Swansea in the competition organised by the Department for Digital, Culture, Media and Sport. As Coventry was named the winner live on BBC’s The One Show in front of millions of viewers, Paisley 2021 Bid Director Jean Cameron sent her congratulations and added: “We are of course heartbroken not to win the title as we know how much the people of the town poured into this – but at the same time those hearts are bursting with pride at what Paisley achieved in the past two years. She added: “More than 34,000 people – equivalent to almost half of Paisley’s population – added their voices and ideas to the town’s bid….and our thanks go to every single one of you for an incredible effort and those ideas will still be taken forward.” Renfrewshire Council leader and chair of the Paisley 2021 Partnership Board, Councillor Iain Nicolson added: “We were very much in it to win it – but the disappointment of missing out is eased by knowing how much stronger we are for taking part.

“The bid was part of a bigger plan to use Paisley’s unique cultural and heritage assets to make it a key destination for visitors and events while reigniting the creativity spark which is in our DNA – and while winning the bid would have accelerated the journey, that journey will continue.”

Happy Christmas and Best Wishes for a Healthy and Prosperous 2018 From all the staff and Board at Renfrewshire Chamber of Commerce

Helping Renfrewshire Grow & Prosper


Flying high at the courtyard by Marriott Glasgow Airport

2017 has been an amazing year for the team at the Courtyard by Marriott Glasgow Airport. It has celebrated its 1st full year with the brand, appointed a new General Manager and launched an exciting new Bistro menu. The future will be even brighter…. Following a multi-million refurbishment to all of the original 114 bedrooms, reception space, conference rooms, hospitality and leisure facilities, the hotel will generate an additional 56 bedrooms making the hotel an impressive 170 bedroom property. The new wing of the hotel is purpose built and is scheduled to open during the 3rd week of January 2018, this will comprise of varying room types all to the

high Courtyard specifications. Whilst remaining true to the Courtyard brand there will be some new and exciting additions to be had. General Manager, Ms Kuldeep Badesha is excited about this and states “It is a very exciting time here at the Courtyard and as we see the footfall into Glasgow Airport and surrounding areas continue to grow then so does the hotel. 2017 has been a great year for the team and I and 2018 is well on its way to continue in the same fashion. Marriott is one of the biggest and fastest growing chains in the market and it is exciting to be part of it. Our new wing of the hotel will allow for us to continue to show first-hand how

strong we are as a hotel, a team and as a company and I can’t wait to start this journey.” To celebrate this news, we are offering a 20% discount off our Bistro main menu to all….. In order to redeem simply come into the hotel for lunch or dinner. Eat from the new menu and quote chamber of commerce and we will take the 20% off the bill for you. This celebratory offer will be valid from 5th of January until 31th of March 2018. Why not head along to our facebook page and ‘like’ us for all the latest updates on the hotel. CourtyardMarriottGlasgowAirport/

Business Matters Winter 2017


BAKER STREET PAISLEY WINS “FUTURETOWN” DESIGN AWARD An innovative plan for a film and arts space at Paisley’s Baker Street has been overwhelmingly voted by the public as winner of the national “FutureTown” Design Competition. Plans to transform a derelict site at Smithhills Street, close to Gilmour Street station, into a new cultural quarter include a flexible 500 seat theatre space and 5 mini-screen film theatre - GFT/ Grosvenor in style with 170 to 70 seats. A new destination; a new place will be created featuring indoor and outdoor spaces that will make full use of the space to create something truly special. The new building (designed by award winning architects Stallan Brand) features light cannons designed to create a new skyline silhouette mirroring the famous Paisley Skyline in a contemporary way. Paisley has no better location or possess the imagination and transformational potential than Baker Street. Gary Kerr, Chairman, Paisley Community Trust “We’re totally thrilled for Paisley to win this competition. It’s terrific to see Baker Street Paisley gain widespread recognition and endorsement through a national competition. A massive thank you to everyone in Paisley, Scotland and further afield who voted for Paisley to win. What we are creating is everyone’s. A facility, venue, space and hub for the community to use. “As we move into our next phase; we’re asking everyone to take Baker Street Paisley forward to the next level with

financial backing. Local and national government as well as Paisley supporting businesses and individuals will all have a part to play. Now is the time to get behind Baker Street Paisley – we’d be delighted to hear from you if you can help.” The competition, now in its third year, invites organisations and members of the public to submit sketches, photographs and short written descriptions of how urban spaces could be renewed. After receiving applications, Scotland’s Towns Partnership shortlisted entries, and the winner was decided by a public vote held during Scotland’s Towns Week, 20 26 November 2017. Over 3,000 votes were cast, with Paisley’s entry receiving 43% of these. There were 12 entries in total with Paisley coming out as the winner amongst entries from places such as Glasgow, Edinburgh, Dunoon and Falkirk. Phil Prentice, Chief Officer of Scotland’s Towns Partnership, said:  “The FutureTown Design Competition, now in it’s third year, is all about stimulating conversations and provoking ideas to highlight what a possible future town could look like”.  “As our communities strive to meet the challenges of the 21st century, the competition asks: how can town centres stimulate low carbon and sustainable living; encourage digitally-driven tourism; promote culture, health and

Gary Kerr & Andy Campbell, Paisley Community Trust with Jean Cameron, Bid Director Paisley 2021 (centre)

well-being; deliver connectivity and economic growth, and become places of opportunity and choice for all?” “I’d like to congratulate Paisley Community Trust for their winning entry, which proved very popular with the voting public. Their proposal for a performing arts / film theatre and academy shows how culture can be harnessed to create the ‘future history’ of Scotland’s towns.” Paisley Community Trust now has the opportunity to present their idea to stakeholders in town planning and regeneration from diverse organisations at Scotland’s Towns Partnership’s AGM in 2018. Scotland’s Towns Partnership is the national ‘go to’ body for towns: representing and promoting the diversity of the country’s towns and places, and supporting those organisations and groups that have an interest in or ownership of them. Twitter: @PaisleyTrust Twitter: @BakerStPaisley

Helping Renfrewshire Grow & Prosper


Iconic Russell Institute in Paisley scoops prestigious architecture award One of Paisley’s most iconic buildings has received a prestigious award for conservation following a £5m restoration project. The category A-listed Russell Institute has received this year’s coveted Conservation Award from the Glasgow Institute of Architects (GIA) for a refurbishment funded by Renfrewshire Council, the Scottish Government’s Regeneration Capital Grant Fund and Historic Environment Scotland. It was one of just eight projects to be recognised in the annual awards programme of the charity, which runs competitions based around themes of towns, cities and neighbourhoods. In its citation, the GIA described the project as ‘a clever re-use of this important 1920s listed building which has been brought back to its former glory’ and said it had been ‘executed with great skill.’ The work at the Institute was sparked by the passion of local volunteers in the Paisley Development Trust and it also received a Commercial Commendation for its design in the office, commercial, retail and industry category from the GIA. Designed by Glasgow based architects Elder and Cannon, the restoration is part of a wider project to revitalise Paisley Town Centre. The former health centre officially reopened its doors in August and is now home to Skills Development Scotland and the Council’s Invest in Renfrewshire employability team. It houses around 120 employees, including careers and employability staff helping unemployed people across Renfrewshire and works closely with local businesses to create further jobs and grow the local economy.

Main contractors CBC Ltd were charged with ensuring the distinctive features of the Institute were retained,, from the ornate sculptures on the outside of the building, to its stunning staircase and interior balcony.

Renfrewshire Council Depute Leader, Councillor Jim Paterson said: “It’s great news that the restoration of such an iconic building has been recognised in this way and I’d like to thank everyone involved in the project. “The revamp was carefully planned to preserve the institute’s architectural features but to also ensure it stays fit for purpose for the 21st century and is preserved for future generations. “It’s a building that is important to the local community and its new role as a Skills and Employability Hub means that it is now helping generate new jobs and opportunities for the people of Renfrewshire.”

Megan Leishman, Grants Officer at Historic Environment Scotland, said: “We’re delighted that the hard work and effort of all those involved with the restoration of the Russell Institute has been recognised with this award. “It is vital that we preserve our historic environment to help regenerate local areas, and we are pleased to have helped give a new lease of life to this iconic, A-listed landmark for the Paisley community through our Historic Environment Repair Grant Fund.” The institute is a key part of a range of projects and initiatives to bolster business and drive people back to Paisley town centre, including the town’s bid for UK City of Culture 2021. Paisley has been shortlisted alongside Coventry, Stoke-on-Trent, Sunderland and Swansea with a decision expected from the Department for Digital, Culture, Media and Sport which organised the competition, in December. A new publicly-accessible museum store is also preparing to open in a previously-empty unit on Paisley High St and there are plans for a new £5m Cultural & Learning Hub housing the Paisley Central Library as well as a £42m revamp of Paisley Museum. MSP Kevin Stewart, Minister for Local Government and Housing said: “I was delighted to attend to the official opening of the Russell Institute and see first-hand the fantastic restoration of this iconic building in the heart of Paisley. I’d like to congratulate everyone involved and whose hard work has been recognised by these well-deserved awards. “The project is a great example of how we can use existing assets to regenerate our town centres and support local communities.”

Business Matters Winter 2017


MAKING TAX DIGITAL The move towards a digital tax system was first announced in the 2015 Budget, with a timeline said to be implemented from April 2018. Following calls that this timetable was too rushed, Making Tax Digital was taken out of the initial 2017 Finance Bill, before being reintroduced with initial changes in a second Finance Bill. Businesses and landlords will be given a longer period of time to adapt to these significant changes. The main changes introduced were as follows: • Businesses over the VAT turnover threshold of £85,000 will need to use compatible software to report quarterly for VAT purposes from April 2019 • Businesses will not be required to record or report income tax, NICs or corporation tax until at least 2020 Companies above the VAT threshold will already be filing their VAT returns quarterly and more than likely electronically, meaning that for many these initial changes will be a relatively small step further in the digital direction. VAT

registered traders will need to have compatible software in place by April 2019. How Milne Craig can support you through the digital transition: At Milne Craig, we always look to stay ahead of the curve when it comes to digital. This combined with our wealth of tax experience, puts us in the perfect position to help our clients deal with this transition. In order to meet VAT reporting requirements by the deadline, it is important to make sure you have the correct accounting software tailored to your needs and goals. We have supported our clients in the use of a number of systems, including Xero, Sage and many others. We can provide you with information on the reporting, training and recommendations that we can give to ensure you have the right system for your business. This is a radical change for many small businesses and it is important to be prepared. Implementing a system well in advance of the deadline helps to create a smooth transition, so that when Making

Tax Digital goes live you can avoid errors and make your submissions on time. The drive to digital is seen as an exercise in the electronic capture of data, that shift can be a positive step in enabling the regular review of financial performance. Reporting interim results is a powerful business management tool which helps you to be in control of your business and to be able to forecast your tax liabilities. As well as having the correct accounting software in place, the need for a trusted tax advisor is as important as ever. We at Milne Craig can help. If you have any questions about Making Tax Digital, quarterly returns or the future of the tax return then do get in touch by email: or call 0141 887 7811. Paul Craig FCCA Director

REALISING YOUR FINANCIAL POTENTIAL • Registered Auditors • Chartered Tax Advisers • Information Technology Specialists • Independent Financial Advisers • Licensed Insolvency Practitioners Abercorn House, 79 Renfrew Road, Paisley, PA3 4DA Tel: 0141 887 7811• Fax: 0141 887 7753 • AUTHORISED AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY Company No. SC269396

Helping Renfrewshire Grow & Prosper


STAFFFINDERS PROUD TO BE PART OF A RECORD YEAR OF HIGH EMPLOYMENT • SCOTS EMPLOYMENT RATE IS 74.9% WHICH IS A NEAR RECORD HIGH • EMPLOYMENT IS UP BY 1.7% POINTS OVER THE YEAR At times of record high employment, Scotland’s oldest recruitment agency, Stafffinders are deploying innovative new ways to ease the recruitment process. The company remains true to its guiding principles, adding value across 30 sectors. Jane Wylie-Roberts, Chief Executive of Stafffinders, said: “My father started the business in St Mirren Brae when he recognised the strength of the employment market in 1971. I succeeded my father in 2006 and have continued to successfully build the business under the same family principles, making it a particular

honour to be crowned winners of Renfrewshire Chamber of Commerce’s 2016 Award for Best Family Business and this year’s award for 2017 Outstanding Performing Business.” The business has never stopped evolving and today boasts two modern branches in the heart of Paisley and Edinburgh. And for companies looking to revolutionise their recruitment processes, Stafffinders’ online portal, “The S Hub”, provides remote-access timesheet recording. Numerous employers and job candidates have benefitted from this timesaving recruitment tool.

With buoyant levels of employment, many companies face a ‘war for talent’ to find the best candidates that will help them achieve business growth. Stafffinders have an extensive candidate list and network to deliver value in harder to fill jobs. Using innovative recruitment tools combined with sector specific recruitment consultants, Stafffinders continue to serve all your recruitment needs. Renfrewshire Chamber members can get in contact with Stafffinders at paisley@ and keep in touch with latest job trends through our website news section

Business Matters Winter 2017


Crisis Health Social Enterprise Crisis is a Health Social Enterprise founded 1996 which has successfully delivered Employee Assistance Services to a range of public, private, and voluntary sector clients at sites across Scotland. Supporting both staff and volunteers since 2002. Added value Services can be purchased on annual retainer, ad hoc or block hours and, with significant Tax benefit as a ‘Staff Welfare Cost.’ - speak to your Accountant! COMMUNITY BENEFIT By selecting us you are contributing to your local community as all fees are re- invested directly back to our Crisis Counselling Centre where we support approximately 1700 clients a year almost 50% of that number are under 16

Business Continuity matters to everyone and a healthy workforce is your key asset to achieve your business aims and an ever changing environment We will work with you to design and deliver a service that meets your organisation’s needs and offer: • Direct access to a range of confidential support services – • options of face-to-face, online or group sessions at various locations • Management support • Trauma response What our Clients say; “Crisis gives us the opportunity to support our people when they need it most .We have worked with the team at Crisis for many years and fully recognize the benefits its Counselling service has

on our employee’s well-being. We also acknowledge and applaud the ongoing support it provides to local Communities” N.M. Director West Coast Buses. “I can highly recommend Crisis to any organisation requiring confidential employee counselling services. We’ve used their dedicated individuals for twelve years now; the support provided to individuals has been invaluable. The fees are more than reasonable, their range of skills impressive. It’s a pleasure to support this community enterprise which shares our own customer focussed values. We particularly appreciate the value of direct access to services and the friendly approachable culture that ensures individual needs are always appropriately matched.” M.M. CEO Yorkhill Housing Association

40,000 STORIES

Helping Renfrewshire Grow & Prosper


Active Communities Active Communities is an inspirational community-led organisation that develops and delivers fun innovative programmes across Renfrewshire and surrounding areas that inspire people to become more active, promote health and well-being and empower people to change their lives. They encourage and support everyone regardless of age or ability, with their youngest member only 2 months and oldest 91! 2017 has been a busy and exciting year at Active Communities! Participants numbers have grown with over 700 people taking part in classes in their local community including: Walking Buddies, Jogging Buddies, Bike Buddies, Clubbercise, Pound Fitness, Ballroom Fitness, Girls on the Run, Parkour and Active Families. Over 100 people attended the launch of the new shop in Quarry Street in Johnstone, where they had the chance to learn about opportunities on offer and share their ideas for developing new activities. The shop will offer; health information, a range of groups, volunteer

training, a development base for our new Women’s Centre and a youth health drop in. Local people, trained as Community Health Champions will be on hand to offer advice and support groups. Our Hearty Lives Youth Health project has trained over 250 Peer Educators who are improving health in wellbeing in their schools and local community – delivering workshops, developing health and wellbeing hubs and delivering groups and events across Renfrewshire. December 3rd saw the 15th Jingle Bell Fun Run at Barshaw Park with a record number of 600 runners! Families from across Renfrewshire took part in a 3k and 1K run a commemorative medal for all



Find out how we can help you! • Delivery of community Health

• Developing & delivering comm community games, heath fest

• Community Health Champion

• Hearty Lives Youth Peer Educ

• Developing a new Women’s c

• Bespoke business health & w

• Team building events, educati Email info@ac

participants. They were entertained by Rockus Community Choir, stilt walkers, face painting and enjoyed a free train ride on the Barshaw Polar Express. 2018 will see the relaunch of Feel Good Renfrewshire encouraging local people to walk, jog, sing, dance …. to improve their health and wellbeing.

Helping to create happy, healthy and active communities where people of all ages and abilities

feel good about themselves.

Find out how we can help you! health and fitness classes • Delivery of community Health

• Developing & delivering community events– fun runs, community games, heath health festivals festivals

• Community Health Champions volunteering opportunities • Hearty Lives Youth Peer Education Project

• Developing a new Women’s centre in Johnstone • Bespoke business health & wellbeing programmes

• Team building events, education and training courses Email Tel 0141 258 9923 / 01505 391459

Business Matters Winter 2017



Paisley school ‘ACEs’ community support St Paul’s Primary School in Paisley has thrown its support behind a new film that delves into the effect that stressful childhood experiences can have on health and behaviour in later life. The school recently held Renfrewshire’s first school community viewing of the film ‘Resilience’, a one-hour documentary that highlights the impact of Adverse Childhood Experiences (ACEs). Depute Head Teacher Anne Louise Nicholson said the school had been thrilled by the support shown by the diverse range of support services and organisations that attended the screening. “It was important to have a wide section of the school community attending the viewing because awareness of ACEs leads to early support being made available to our children,” Ms Nicholson said. “As the film says, what is predictable is preventable. “We were delighted to have representatives from the school, pupils’ families, social work, health, community police, Children’s Panel, Educational Psychology and the local clergy attend. “Local community groups – Families First, the Citizen’s Advice Bureau, Young Carers, Homelink Service and Barnardos – all came along to host information stalls and lend their support.

“The discussion after the film brought up some fantastic suggestions of how we can all work together to help buffer the impact of ACEs.” On 14 November, the Renfrewshire Educational Psychology Service premiered ‘Resilience’ to staff from all Renfrewshire schools and pre-5 establishments at Johnstone Town Hall. Convener of Renfrewshire Council's Education and Children's Services Policy Board, Councillor Jim Paterson said the film had provoked important discussions about the vital role that schools can play in helping pupils to overcome the impact

of ACEs. “After seeing the film, many schools expressed an interest in hosting their own school community screening,” Councillor Paterson said. “I congratulate St Paul’s for holding the first community screening and hope their success will encourage other schools to hold similar events. “Ultimately I would like to see this film shown at all schools in Scotland to help make us an ACEs-aware nation.” ‘Resilience: The Biology of Stress and the Science of Hope’ was made by James Redford and produced by KPJR films.

Saint Benedict’s High School A group of S6 pupils from Saint Benedict’s High School are participating in Young Enterprise for the first time. Their product is called “The Money Box” and they are customising a box picture frame to encourage pupils to save. The pupils are developing team working, communication and decision making skills which will be beneficial in the future. They represented the school at the YE Trade Fayre in December and are making lots of sales within the school. Now looking forward to the Final in March and encouraging more pupils to participate next year.

Greenpower: Two Saint Benedict’s pupils are attending the Greenpower event at West College Scotland. They are thoroughly enjoying this event and learning valuable skills for the future.

Helping Renfrewshire Grow & Prosper

Go4Set Launch

On 5th December, 6 pupils from Gleniffer High School joined other schools from across the West of Scotland to celebrate the Go4SET competition launch at UWS Paisley Campus with a day of science, technology, engineering and maths-themed The team with their G Coaster (Lauren challenges and activities. Rooney, Beth Rogan, Eva Terris, Beth The activities included James, Laura Gifford, Kristen Scott) designing and building a Roller Coaster which would take the longest time to complete the course and a balloon chair which could support the weight of one of the team. The Go4SET competition encourages S2 pupils to “go for it!” and pursue further education, apprenticeships or careers in science, engineering and technology, getting them out of the classroom and giving them first-hand experience of the workplace. For 10 weeks, 12–14 year olds work in teams of six with an industry mentor on STEM-themed projects based around realworld problems that need solving, from environmental issues to finance and technology. Gleniffer High School has a mentor from the Department of Aeronautical Engineering this year.


Skills Scotland 2017

On the 29th of November Pupils from S5 and S6 attended the annual Skill Scotland event at the SEC. As well as a host of employers, hands-on activities and tasters on what different careers are really like there was advice on hand from colleges and Skills Development Scotland on courses that could be studied as well as how to get involved in Foundation Apprenticeships.

S3 STEM Big Bang Women Into West Region Engineering Event Thanks to DYW West for inviting Linwood High to The Big Bang at Clydebank West College Scotland. S3 pupils took partin workshops building bridges with Institute of Civil Engineers and go karts with Greenpower and a range of STEM employers. They had a great day.

Thank you to Renfrewshire Council and West College Scotland for the engineering day on 25th October 2017 – our S3 STEM Girls group enjoyed the construction activities very much.

Business Matters Winter 2017


Young Enterprise 2017 Christmas Trade Fair The Young Enterprise Renfrewshire Area Christmas Trade Fair took place at Soar intu Braehead on the 7th December. 5th & 6th year teams from schools in Renfrewshire, Inverclyde & East Renfrewshire took part, all displaying the products they have been developing since the launch at West College Scotland in September. The prizes awarded were: Banter Awards: • Zainab Ashiq from Nexus / Eastwood High School • Leah Canning from It’s Main Frame / Inverclyde Academy • Zach Wilson from Revamped / Linwood High School

YES Awards

Trade Stand: Runners up: • Artis from Mearns Castle HS • Let’s Do a Jig from St Columba’s HS Winner: • Revamped from Linwood High School Bob Davidson, Area Chair commented “… well done to all the teams that took part – this year seen some high quality innovative products. Thank you to all the teachers & business advisers for your on-going support; to the intu Braehead team for hosting the event again and Snow Factor for sponsoring the prizes. The immersive nature and length of the YE programme teaches young people real business skills that are relevant to all employers in all industries – plus possibly ignite the inner entrepreneurial spark in a number of young people as well.” The area finals will take place on the 15th March at the Normandy Hotel in Renfrew, where each team will have to display their products again; plus also present their Young Enterprise journey, submit a business report and be interviewed. The overall winner will represent the area in the Scottish National Finals in June.

Winner: Revamped from Linwood High School

Banter Award Winner Zainab Ashiq from Nexus / Eastwood High School

Banter Award Winner Zach Wilson from Revamped / Linwood High School

Banter Award Winner Leah Canning from It’s Main Frame / Inverclyde Academy

Artis from Mearns Castle HS

Let’s Do a Jig from St Columba’s HS

Helping Renfrewshire Grow & Prosper

DYW West Update Following our involvement in the national Big Bang event in Perth earlier this year, DYW West held the 1st “Big Bang Near Me” event in November. Involving 15+ employers offering inspiring hands on STEM experiences, >350 school pupils attended the event hosted by West College Scotland at their Clydebank Campus. Commenting on the event Programme Director Bob Davidson said “thanks to all the DYW West team, our college partners, ESP and all the employers & schools for their support, the event was a great success”. The Greenpower (electric racing cart challenge) continues to make great progress with some teams now having installed their battery and moved their vehicle

proving successful wiring, well done! All teams are seeking sponsors, please contact us for more info. We’re helping West College Scotland find employers to offer work placements for 6th year pupils in the 2nd year of their Foundation Apprenticeship (FA). FA’s allow pupils to study an industry recognised qualification with classroom work at college in year1 and in industry for year2. FA’s carry the same rating as a Higher and we’re looking for employers initially in Civil Engineering and ICT Software Development to have a young person in their workplace for up to 1 day a week. Please contact us at info@dywwest. for more info. It’s been a very busy end to the year, see loads more info on what we’ve been involved in on our social

media channels. From all the team at DYW West have a great Christmas and best wishes for 2018.

Hosted By:

BUILDING LINKS BETWEEN EMPLOYERS, LOCAL SCHOOLS & COLLEGES COVERING RENFREWSHIRE, EAST RENFREWSHIRE, INVERCLYDE & WEST DUNBARTONSHIRE WE NEED EMPLOYERS OF ALL SIZES & SECTORS TO: Take on an apprentice Offer work experience Host a visit to your workplace Help with CV’s & interviews Support careers events Give an inspiring talk Become a mentor

Contact us at


Morrison Construction are pleased to support local communities wherever we operate. In delivering the new St Paulâ&#x20AC;&#x2122;s Primary school we have supported several community initiatives involving both the school children and local charities. For further information on Morrison Construction please scan the barcode or contact: Colin MacLennan Business Development Director Tel: 0141 557 6500 2nd Floor, Rowan House 1 Robroyston Oval Glasgow G33 1AP

Business Matters Winter 2017  
Business Matters Winter 2017  

The magazine of Renfrewshire Chamber Winter 2017