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Boardwalk At A Glance

Who We Are

Boardwalk REIT strives to be Canada’s friendliest landlord and is a leading owner/operator of multi-family rental communities. Providing homes in more than 200 communities, with over 33,000 residential units totaling over 28 million net rentable square feet, Boardwalk has a proven long-term track record of building better communities, where love always lives™. Our three-tiered and distinct brands: Boardwalk Living, Boardwalk Communities and Boardwalk Lifestyle, cater to a large and diverse demographic and has evolved to capture the life cycle of all Resident Members. Boardwalk’s disciplined approach to capital allocation, acquisition, development, purposeful re-positioning and management of apartment communities allows the Trust to provide its brand of community across Canada creating exceptional Resident Member experience. Differentiated by its peak performance culture, Boardwalk is committed to delivering exceptional service, product quality and experience to our Resident Members who reward us with high retention and market leading operating results; which in turn, lead to higher free cashflow and investment returns, stable monthly distributions and value creation for all its stakeholders.

Our Culture

For over 30 years, Boardwalk has been driven by strengthening and building community, forging relationships and creating memories. We believe our communities are more than just a place to live; rather a place to connect, grow and thrive. Every Boardwalk building is a place where our Resident Members feel a sense of family and community, a place they can call home. Our focus on people, genuine relationships, and shared values have created a truly unique and defining culture that differentiates a Boardwalk community. We put our heart and soul into everything we do, and we take pride in knowing that our communities are a place where Resident Members celebrate life’s precious moments. Today, we continue to draw inspiration from our early days, taking pride in who we are, what we do, and are rooted in the same values that have helped us successfully navigate through decades of growth and change. From our humble beginnings to expanding across the country, we have made some serious headway. Though always looking ahead to the future, we cannot help but remember where we came from.

Our Purpose, Mission, Vision, Values & Virtues

Our mission is to provide the best quality communities for our Resident Members. It is our privilege to take care of people in one of the most important facets of their lives – their home. Our top priorities are the health and safety of our communities and fostering a very real sense of belonging for our Resident Members. We live by our Golden Foundation in all that we do: treat others as you would like to be treated, be good, love community, have fun, and love always. We recognize that all of these components form a virtuous circle. By creating an amazing organizational culture, our team of Associates remain motivated, inspired and drive Resident Member satisfaction, which results in extraordinary brand loyalty and drives sustained profitability for all stakeholders.

45 Railroad, Brampton

TABLE OF CONTENTS

2 Boardwalk At A Glance 3 2020 Quick Facts 4 A Conversation With Our Leadership Team 6 ESG At Boardwalk 10 Environment

18 Protecting the Health & Safety of Our Communities

During COVID-19 20 Social – Our Resident Members 28 Social – Our People 36 Governance 41 Looking Ahead

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