Next steps

The first step is to call us on the number on the back page of this brochure.

We will then arrange a convenient time to conduct a home visit where we will listen and find out more about your individual requirements.

During the home visit we will discuss your care and support needs and answer any questions.

We then create a bespoke, personalised care plan that documents all your care needs from medication to personal care, including favourite hobbies and important people in your life.

You will check the care plan and make sure it includes everything you told us that is important to meeting your care and support needs.

Step 4

Our care and support starts with visits from friendly, professional members of our team.

Step 5

We will regularly review your care package and the service you are receiving so that we can respond to any changes in your needs or wishes.

that the carers get to know my parents and can notice if there is anything wrong with them and action, is a bag of gold for me.