Quality care in your home
About us Bluebird Care Coleraine is an award-winning homecare company,committed to providing the highest quality care and support in our area. We believe that our care and support services are different because we put you first. We tailor our care plans to suit your needs and wishes, enabling you to remain in control of your own care in your own home for as long as possible.
“
Bluebird carers are like my mother’s other family.
She just loves her carers and I can put my full trust in them.
Vivienne, Ballymena
There is no place like home
Benefits • Remain independent in the home you know and love • An alternative to residential nursing care • Flexible services that evolve with your needs • Manage your medication safely • Assist with household chores
Stay at home At Bluebird Care, we believe there is no place like home and the best care is delivered in the comfort of your own home where you feel safe and secure. Our focus is always to provide high quality and professional care, with our customers at the heart of everything we do.
• 1-2-1 care and support that preserves your dignity and respect • Caring companionship and opportunities to meet others • A dedicated, local team that can respond quickly to your needs.
At home with your very own care team
We understand that everyone is different which is why we offer a range of different services and tailor our care plans to suit your needs and wishes.
Care is a journey that we can be part of for as long as you need us. Our services range from 30 minute visits to Live-in Care, so being cared for at home is always an option.
Our team
“
The carers treat my husband with great care and consideration. Bluebird are as near to perfect as possible.
You can expect the highest quality of care from Bluebird Care, achieved through comprehensive training and support given to all our staff.
Our Care Assistants are committed to their customers and receive a high level of training via the Bluebird Care Training Team. Our teams are trained to provide all levels of care from general care through to specialist services such as health and well-being checks, infection control and caring for people with cognitive impairment.
Sheila, Coleraine
Live-in care
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Bluebird Care gave me the flexibility to arrange care the way I like it to be.
Next of kin, Coleraine
Making the decision to move into a care home can be difficult and stressful, but Live-in Care offers an alternative to making this choice. Our Live-in Care service offers 24 hour care and support on a one-toone basis in the comfort of your own home. Live-in Care can keep you safe in your familiar surroundings with loved ones and provide the reassurance that a Care Assistant is on hand to support you as and when you need them.
Why Live-in Care Better outcomes Studies have shown that Livein Care lowers the risk of falls and leads to a slower decline compared to living in residential care. One-to-one care means that there is scope to develop a true companionship between live-in care assistants and customers. It also means that companions can deliver a high standard of care as they learn all about their customer and can be reactive to any changes.
With Live-in Care you can carry on doing things that you love! Whether that’s getting out and about, or tending to the garden, a livein companion can facilitate your lifelong passions.
Why choose Live-in Care? - One-to-one care and support - Person centred and flexible care - Stress-free solution - Stay at home in familiar surroundings - Retain your routine and independence - Stay at home with loved-ones - Receive care and attention at the exact time you need - Maintain connections with family, friends and your local community
Holiday care
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As a wheelchair user, I am accustomed to needing help. Having this service meant I was able to head to the wedding feeling relaxed and cared for.
Leonore, Scotland
Enjoying time away from home is always possible with our assistance. We can provide care and support on a short-term basis if you are on holiday, visiting family or friends, or attending a special event or occasion. Our Holiday Care service offers peace-of-mind and reassurance knowing that your needs can be met when you are away from home.
Companionship and outings Our companionship service provides company and social stimulation either in your own home or as a helping hand if you wish to go out. We can accompany you to: - go out for a walk - go shopping or a trip into town - visit places of interest for example a garden centre, museum, cinema or club - Appointments such as hairdresser, optician or dentist - Go out for coffee, lunch or afternoon tea - In your home, we can spend time with you talking, or support you with hobbies or interests you may have,
Overnight care
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Dad has complex medical needs and I can leave safe in the knowledge he will be well cared for.
Jill, Ballymena
We understand that your care needs may not stop when you go to bed at night, which is why we provide overnight care to ensure we can support you 24 hours a day. Our Care Assistants can stay with you overnight to provide care and support as you require, offer reassurance, or to ensure that your family or carer get a good night’s rest.
Every day care
Personal Care
Sitting Services
Light Household Chores
We can support you at any time of the day. We can assist you to get up, washed or showered, dressed, assist with continence care and assist you safely back to bed.
We can support you to ensure your loved one is safe by being there when you can’t be.
We can help to keep your home clean and tidy and also assist with laundry and ironing.
Meal Times
Medication
Shopping
We can prepare meals with you or for you and provide any assistance you may need at meal times.
We can remind or assist you to take your medication. We can also collect or return medication from the pharmacy.
We can accompany you to the shops or we can go shopping for you.
How we use technology We use an industry leading system to support the delivery of our care called the PASS system. PASS provides a single view of care records from enquiry assessment and medication through to task changes and reviews. Using PASS to update our customers’ care plans ensures our Care Assistants are notified of medication and
task changes in real-time. This unique and pioneering system links our homecare and Live-in Care services to our communitybased supervisors as well as directly to pharmacies for the provision of medication. The unique OpenPASS system enables families and healthcare professionals real-time access to care records from anywhere in the world.
“
An excellent service, carers are professional, adaptable and willing to learn. Well led from the top. Next of kin, Coleraine
Next steps
Step 1
Step 2
Step 3
Contact our team today to learn more about how we can support you.
We will visit you at home to further discuss your needs and to create a bespoke, personalised care plan for you. This will cover all your care needs from medication to personal care, including favourite hobbies and important people in your life.
You can check the care plan and make sure it includes everything you told us that is important to meeting your care and support needs.
We will discuss your care and support needs, answer your questions, identify any specific equipment you may benefit from and confirm the amount of support you would like.
“” A great, well organised
and flexible service!
Next-of-Kin, Ballymoney
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Step 5
Visits from friendly, professional members of our team will begin. We will care for you as long as you need us.
We will regularly review your satisfaction with the service you are receiving so that we can respond to any changes in your needs or wishes.
Bluebird Care Coleraine 028 7035 6224 E: coleraine@bluebirdcare.co.uk W: bluebirdcare.co.uk/coleraine
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