Issuu

Better Business Bureau

Va n c o u v e r I s l a n d

BBB serving Vancouver Island, the Gulf Islands, Powell River and Haida Gwaii

2017

BBB Business Profiles New user friendly experience

Customer Reviews

A powerful informational tool

Top 10 Scams

WIN $250

Do you know how to protect yourself?

Contest details inside

Discover the most trusted businesses on Vancouver Island

AWARD WINNING SERVICE YOU CAN TRUST

BBB 2013/14/15ner Torch Award Winner 2013/14/15 & 2016 Runner Up Finalist BBB Torch Awards in Victoria - Ethical Decision Making in Award W 2016 p Runner-u Finalist

Pipes Scoped, Cleaned or Replaced. We’re Your Complete Drainage Solution Company! A worry-free solution for your sewer or waterline issues requiring just two access holes

Using high pressure water or Rooter Tools to clear blockages in pipe systems.

250-590-1535

Testimonials, Specials & Information online - www.drainscope.net

LICENSED • INSURED • 100% DEDICATED TO EXCELLENCE

2015 Torch Award Winner for INSTALLATION & REPAIR

Serving the Victoria Area since 1958!

Vancouver Island’s Oldest Residential Tank Installer GRANBY TANKS

“Tanks A Lot Victoria!”

2015 Torch Award Winner for Installation & Repair 2014 Torch Award Nominee 2013 Torch Award Winner 2011 Torch Award Nominee 2010 Torch Award Finalist 2009 Torch Award Finalist

250 385 8221

• Oil Tanks • Licensed to Transport Hazardous (Tank) Waste • Removal and Installation of Above Ground Tanks • Underground Tank Abandoning & Removing • Soil Remediation • Confined Space Certification • Double Walled Tanks Available • ROTH, TIDY & GRANBY Tanks Available • Free Estimates / Underground Tank Locating • Fully Insured for Pollution & Liability • Environmental Consultant Available Upon Request • Oil and Water Pump-Out and Transfers • Installation of Above-Ground Enviro Tanks • Portable Service Tanks • Replacement Gauges, Filters and Valves

Registered with WorkSafe BC

www.victoriatankservice.ca

Window and door installation • Glass replacement Patio door installation & maintenance • Shower Doors • Free Estimates

Call 250-661-5175 | bruce@bigcityglass.ca | bigcityglass.ca

2016 BBB Torch Award Finalist

5 Message from the President & CEO Trust Matters: Look for the Accredited Business Seal The founding concept of business is simple: People buy from people they trust. At BBB we believe trust is the foundation of a healthy economy. Without lasting relationships, built on trust, the marketplace will waiver. Our goal as a non-profit organization is to help and encourage consumers and businesses to find ways to build and maintain relationships based on trust.

Rosalind Scott President & CEO of BBB serving Vancouver Island

All BBB Accredited Businesses contractually agree to operate by our eight Standards of Trust. These standards set the code of conduct for ethical marketplace behaviours and business operations. Our staff regularly monitors our Accredited Businesses to ensure they are living up to our expectations of trust. As an organization dedicated to an ethical marketplace, we provide businesses with support and resources to make trustworthy choices. We also have systems that allow both consumers and businesses help us recognize businesses that are leaders in building trust, as well as those that need a little extra education and guidance, and those that are failing.

Promoting Trust & Ethics Special Thanks to our Community Partners

BBB Business Profiles: Our re-designed BBB Business Profiles provide consumers with detailed information on individual businesses operating in our region, and include whether (or not) a company is BBB Accredited, customer reviews, complaint information, advertising concerns and government actions. The information helps you determine which businesses are trustworthy. Torch Awards: Through our annual Torch Award event, anyone can nominate a local business, celebrating companies going above and beyond in providing honest, reliable customer service. Customer Reviews: Launched last year, this feedback service allows consumers to post positive, negative or neutral reviews about experiences with businesses, brands and charities. Dispute Resolution: BBB helps consumers and businesses experiencing difficult-to-resolve situations with free dispute resolution services. BBB reports on details and outcomes of these complaints on a companyâ€™s Business Profile.

*Trade-mark of the Council of Better Business Bureaus used under license.

Scam Tracker: This free, interactive online tool (bbb.org/scamtracker) allows consumers to report scams, and BBB and law enforcement agencies to track and expose fraudulent activity.

So, how can you find local businesses you can trust? Start by looking for the BBB Accredited Business seal. This directory contains information for over 1,300 trustworthy local businesses and visit bbb.org/Vancouver-island anytime to check out the Business Profiles of hundreds of thousands of other companies across North America.

ON THE WEB bbb.org/vancouver-island File a complaint or inquire about a company 24/7

Make wise buying decisions and start with trust!

Rosalind Scott

President & CEO, BBB serving Vancouver Island (Note: I would be more than happy to come out to speak to any business, consumer or community group free of charge! Just give me a call at 250.386.6348!)

Another radical renovation Join BBB in 2017 to help HeroWork transform the former Prospect Lake Golf Course and buildings on behalf of the nonprofit organization Power To Be. Power To Be empowers youth living with barriers and disabilities to explore limitless abilities through inclusive adventures rooted

in nature. HeroWork renews and renovates buildings and infrastructure to help charities better service their clients. Contractors, businesses, volunteers and leaders are wanted to help make this project and many future ones a reality. Make a difference in your community.Get inspired at www.herowork.com

BY PHONE In the Greater Victoria Area 250.386.6348 Toll Free 1.877.826.4222 Inquire about a company 24/7 by phone BY MAIL #220-1175 Cook Street Victoria B.C. V8V 4A1 BY FAX 250.386.2367 OFFICE OPEN TO THE PUBLIC: Weekdays from 9 a.m. to 4 p.m.

6 Garden Equipment

Fertilizers & Soil

Plants & Seeds

Fertilizer • Feed • Landscape Supplies Greenhouse Supplies • Seed • Plants Professional Tools • Organic Fertilizers Pond Pumps • Sea Soil Husqvarna Equipment

250-544-2072 2180 Keating X Road • Saanichton

250

$ N I W

Go to

www.vicnews.com/contests List one BBB Accredited Business from the following categories in this directory: 1. Awnings & Canopies 2. Doors 3. Furniture - Retail 4. Janitor Service 5. Lawn Maintenance 6. Pharmacies 7. Recreational Vehicles-Dealers 8. Screens-Windows & Doors 9. Tree Service 10. Windows Coverings Contest starts February 16 and closes May 31, 2017 at midnight.

Executive Committee Chair

Visit bbb.org/vancouver-island for direct links

Directors

Walter Donald

Chris Gillen

Past Chair

Dr. Robin Richardson

(The Executive Network)

(Access Records & Media)

Vice Chair

Mike Regimbal

(Money Mart)

Co-Treasurer

Robyn Walle

(Collins Barrow Victoria)

Melissa Wang

(Collins Barrow Victoria)

Secretary

Gary Eisenstein (Falcon Software)

Independent Legal Counsel

Sharon Cartmill-Lane (Sheen, Arnold McNeil)

President & CEO

2017 Board of Directors

Richard Gordon

to enter!

www.shopvictoria.ca/integritysales/

Rosalind Scott

(Dial-A-Geek Consulting Inc.) (Independent Funeral Planner)

Rose Arsenault (Talentcor)

Jeremy McLeod

(Expedia CruiseShipCentres – Victoria)

Marion Harding-Soare (Soare Contracting)

Chief Constable Les Sylven (Central Saanich Police)

Gregg Meiklejohn

(Enrollment Resources Inc.)

Dave Rogers

(BCHAZMAT Management Ltd.)

Honorary Directors Paul Chow (Retired) BBBVI Honorary Life Director

(BBB serving Vancouver Island)

Directory Notes: All Accredited Businesses of Better Business Bureau serving Vancouver Island have been given the opportunity to list their business under one category of their choice. Additional paid advertising was also available. Without the support of Accredited Businesses who purchase advertising, the free distribution of the guide would not be possible. Inside this Directory you will find the listings of all BBB Accredited Businesses on Vancouver Island. Accredited Businesses have agreed in writing to the BBB’s Standards of Trust. Every precaution is taken to avoid errors or omissions in this directory.

Should such an error or omission occur, Better Business Bureau serving Vancouver Island is not liable for damages arising from such errors or omissions. In the case of display advertising or enhanced listings for which a specific charge applies, the publisher’s liability shall be limited to making a refund or cancellation of the charge for such advertisements or listings in proportion to the degree by which the error or omission affects the value of the advertisement or listing for the period during which the error or omission continues.

Get Organized & Clutter Free! ■ ■ ■ ■

Closets Vancouver Island’s Only Authorized Office Murphy Bed Dealers Kids Rooms Kitchen & Bath

Creating space for life since 1975

3075 Douglas St., Victoria • 250-744-2195 or 1-800-670-5505 • www.murphybeds-victoria.com

7 BBB Customer Reviews Matter Review sites are popular because they offer a forum for people to leave comments about their experience with a business. The power of customer reviews coupled with BBB’s detailed business information gives the public even more reason to use with BBB as a one stop, free resource. “There is more transparency in BBB Business Profiles now because of the access to what BBB has to say about a company and what customers are saying in their reviews,” said Rosalind Scott, President and CEO of BBB serving Vancouver Island. “Our customer reviews are powerful because they are vetted by BBB staff before going live.” Before the review is posted, the reviewer must verify their submission by clicking on an email link sent by BBB. Businesses are notified by email each time a customer review is posted to their BBB Business Profile, and are given the opportunity to publicly respond and alert BBB if the reviewer did not have an interaction with their company. “It doesn’t happen often, but we can work personally with businesses in particular cases where there is suspicion a review might be ill-intended or fake, such as from a competitor or a disgruntled employee,” said Scott. It is important to note that a customer cannot leave a review if they have already filed a formal BBB complaint about their experience and vice versa. Customer reviews do not affect a company’s BBB letter grade.

– Over 25 YEARS –

QUALITY SERVICE, OUTSTANDING VEHICLES

and

A Price to Fit Every Budget!

How to submit a customer review: Customer reviews may be submitted directly from any BBB Business Profile via our website (bbb.org/Vancouver-island). When BBB receives a customer review on a specific business we send a confirmation to the email address of the reviewer, to ensure that the email address is real and there is a real person there. BBB will not post a review for which it does not receive a validation email. BBB has the right to not post any reviews we believe may be false.

Every year, every make, every model, at a price you'll love! Over 700 vehicles in stock Island wide all with CarProof & 155 point inspections! For Us

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Voted

Best City

of the

VICTORIA NEWS

R YEA

• 2016 Torch Award Finalist • Longstanding Accredited • BBB Member and Voted #1 Best Place For Used Vehicles 7 Years in a Row

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legitimate. 7. Lottery & prize-winning scams – Don’t fall for claims you have won a foreign lottery or dream prize, especially if you don’t recall entering to win such items. 8. Third-party application services – Use caution when hiring and paying up front for a third party to assist with filling out and submitting applications for government services, grants and loans. 9. Tech support scams – Computer manufacturers and tech support companies will not contact you if there is a problem with your computer. 10. Foregn money transfers – Beware emotional letters, emails and social media posts from people in foreign countries asking for financial assistance, discovering inheritance money, offering investment opportunities or suggesting the need you to wire transfer money for any reasons.

2016

1. Hoax news – Don’t believe everything you read online and on social media sites. 2. Online loan – Fake loan companies with fake websites have been known to take victims for thousands of dollars. 3. Bogus customs & delivery charges – Don’t fall victim to unsolicited claims from fake delivery service providers saying you owe customs and delivery charges for undelivered packages. 4. Fake apps – Beware counterfeit apps designed to look and feel like they belong to legitimate retail stores. 5. Auto subscriptions – Beware online deals or trial offers for products and services that result in paying for monthly subscriptions for unwanted products. 6. Phishing imposters – Never open an email, click on any links in social media accounts, or download any files unless you are certain you know who it is from, what it is about and if it is

Best P

Top 10 scams and frauds

nd 22

OPEN 7 DAYS A WEEK COLWOOD: DUNCAN: NANAIMO: COURTENAY:

1772 Island Hwy. 7329 Trans Canada Hwy. 4777 Island Hwy. 605 Crown Isle Blvd.

250-478-7603 250-597-0424 250-729-7991 250-871-2125

www.galaxymotors.net

Brent Jansen Plumbing & Heating 2012 Ltd. 250.744.6066

WE SPECIALIZE IN: • All plumbing services - hot water tanks, etc. • Sewer & drain tile cleaning • Camera inspections • Natural gas installation licence We have been serving the community for 20 years and firmly believe in an open and direct dialogue with all of our clients, regardless of the size of the job. Our aim is to have no surprises at the end of the job. Be Vote d

of the

www.brentjansenplumbing.com

Office Hours: Monday - Friday 8am - 5pm

24 HOUR EMERGENCY SERVICE 250.744.6066

st City

VICT ORIA NEW S

17th

9 % ! 2

The new BBB Business Profiles New design improves the customer experience

and functionality.” The new design optimizes the user’s experience - whether they are using a mobile device, tablet, or desktop computer. It puts more of the information consumers are seeking front and center. Consumers talk, we listen! Customer engagement is encouraged with a prominent “Submit A Review” button that is easily accessible from the upper right hand After extensive research into what consumers and businesses corner of the page. need, Better Business Bureau (BBB) has launched its newlydesigned BBB Business Profiles. The new design helps customers Easy-to-use tabs allow customers simple access to general make informed pre-purchase decisions. business information, as well as complaint history, the ‘Request a Quote’ program More than 5.3 million BBB Business BBB is always looking for ways and information about BBB Accreditation. Profiles (previously called BBB Business to improve user experience. We Each BBB Business Profile clearly Reviews) are available for free online. delineates if a business is BBB Accredited created the new BBB Business Profile They provide consumers with detailed through the display of the BBB Accredited information on specific businesses, based on feedback from a variety of Business Seal on the top-right of the page. including customer reviews, complaint businesses and based on the results of All businesses can update the information, advertising concerns, information on their BBB Business business contact information, pictures consumer research performed by an Profile for free. Businesses needing a and videos of the company, a “Request a BBB Business Profile created, or updated, Quote” service for customers, and special independent third-party should email us at aldyne@vi.bbb.org modules for consumers to submit a – Rosalind Scott review or complaint. “Our Business Profiles play a vital role in ensuring our mission that BBB is the leader “BBB is always looking for ways to in advancing marketplace trust,” said improve user experience. We created Scott. “Consumers turn to BBB over 249.5 the new BBB Business Profile based on million times a year for information on businesses feedback from a variety of businesses across North America and and charities. We manage over 4.5 million BBB Business Profiles based on the results of consumer research that was performed across North America. The more details contained in a BBB by an independent third-party,” said Rosalind Scott, President & Business Profile, the more useful it is for consumers looking to do CEO of BBB serving Vancouver Island. business with them.” “Our goal with the newly designed BBB Business Profile was to For more information and to (Re) Discover BBB Business make information easy to access and user-friendly for consumers, Profiles for yourself, visit bbb.org/Vancouver-island. while simultaneously taking advantage of new technological tools

“

”

West Bay Mechanical Competitive Rates Starting as Low as

On Display in our Showroom Operating Heat Pumps, Furnaces, fireplace & more

/hour Best Brands! Best Prices! Best Service!

Visit our showroom located at: 101-1740 Island Highway www.westbaymechanical.com

ASK ABOUT OUR PEAK PERFORMANCE MAINTENANCE PROGRAM

• Reduce the possibility of an A/C or heating breakdown. • Reduce utility & repair costs! • Provide preferential emergency service! • Provide a 15% parts discount! • Enhance your comfort level. • Warranty all repairs for 365 days parts AND labour!

Available 24/7! Just call

250-478-8532

CANADIAN CONSTRUCTION ASSOCIATION CANADIENNE DE LA CONSTRUCTION

ACCOUNTANTS – AUTO REPAIR & SERVICE Accountants

Associations

Anton, Bryson & Schindler LLP, Nanaimo- - - - - - - - - - - - - - -250 753-9193 Collins Barrow Victoria Ltd., Victoria- - - - - - - - - - - - - - - - - -250 386-0500 CPCM & Co, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 386-1115 Dickson, Dusanj & Wirk, Victoria - - - - - - - - - - - - - - - - - - - -250 220-7311 Parkes & Company Chartered Accountants, Victoria - - - - - - -250 383-2166 Wiseman & Mills, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 744-3543

Accounting Services

Beacon Community Services, Victoria - - - - - - - - - - - - - - - - -250 658-6407 Condominium Home Owners Association (CHOA), Victoria - -250 381-9088 Think Local First Victoria, Victoria- - - - - - - - - - - - - - - - - - - -250 889-1354 Tourism Vancouver Island, Nanaimo - - - - - - - - - - - - - - - - - -250 754-3500 Victoria Residential Builders Association, Victoria - - - - - - - -250 383-5044

Attorneys

Accounting & Taxes

YourCorporate one stop Small Business shop financial

Personal & •Estate Tax Prep • Accounting Free Financial Taxes Consulting • Insurance AACT FINANCIAL SOLUTIONS INC. 1353 Esquimalt Rd • www.aact.ca • 250-383-3834

1353 Esquimalt Rd. • 250-383-3834 www.aact.ca

AACT FINANCIAL SOLUTIONS INC.

www.aact.ca - - - (See our ad on this page) - - - 250 383-3834

Pratz Bookkeeping & Tax, Duncan - - - - - - - - - - - - - - - - - - - -250 597-2114

Bilingu al service s

Auto Dealers-New Cars JIM PATTISON TOYOTA-DUNCAN

6529 Trans Canada Hwy, Duncan - - - - - - - - - - - 250 746-5111

Jim Pattison Toyota - Victoria, Victoria - - - - - - - - - - - - - - - -877 289-1194 Laird Wheaton, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - -250 758-2438

STRATHCONA TOYOTA

2785 North Island Hwy, Campbell River- - - - - - - 250 287-9527 www.strathconatoyota.com

JONES EMERY HARGREAVES SWAN LLP BARRISTERS & SOLICITORS

Suburban Motors, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 475-2255 Victoria Hyundai, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 995-2984 Victoria Mitsubishi, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 220-8100 Wheaton Chevrolet Buick Cadillac GMC, Victoria- - - - - - - - -250 382-7121

Auto Dealers-Used Cars

Experienced Business Law Lawyers

Contact: Peter Vaartnou, Partner Phone: (250) 382-7222 Fax: (250) 382-5436 1212 - 1175 Douglas Street Victoria, BC V8W 2E1

Email: lawyers@jonesemery.com www.jonesemery.com

Serving Sidney Since 1939

Complete Mechanical Repairs & Auto Sales 9139 East Saanich Rd., Sidney 250-656-3939 www.gurtonsgarage.com

Adjusters Coast Claims Insurance Services, Victoria - - - - - - - - - - - - - -250 386-3111

Advertising - Internet PPC Solutions, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -778 817-1151

Advertising Agencies & Counselors Digital Broadcasting, Campbell River - - - - - - - - - - - - - - - - -250 202-9244

Air Conditioning Contractors & Systems - Commercial Red Blue Heating & Refrigeration, Victoria - - - - - 250 516-1504

Air Conditioning Contractors & Systems Foster Heating & Cooling, Victoria - - - - - - - - - - - - - - - - - - -250 475-0500

Air Duct Cleaning Phillips Power Vac Ltd., Victoria - - - - - - - - - - - - - 250 380-7090

Aircraft Parts & Supplies AeroSmith Heli Services, Coombs- - - - - - - - - - - - - - - - - - - -250 954-0668 Victoria Air Maintenance Ltd., North Saanich - - - - - - - - - - -250 656-7600

Airports

Acheson, Sweeney, Foley, Sahota, Victoria - - - - - - - - - - - - -250 384-6262 Anne Sheane Law Corporation, Victoria - - - - - - - - - - - - - - -250 386-3080 Brown Henderson Melbye, Victoria- - - - - - - - - - - - - - - - - - -250 595-2220 Crease Harman LLP, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 388-5421 Johns Southward Glazier Walton & Margetts, Victoria- - - - -250 381-7321

JONES EMERY HARGREAVES SWAN LLP - - Victoria 250 382-7222

MacIsaac & Co., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 381-5353 McConnan Bion O’Connor & Peterson Law Corporation, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 385-1383 Pearlman Lindholm, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 388-4433

Associations Beacon Community Services, Victoria - - - - - - - - - - - - - - - - -250 658-6407 Condominium Home Owners Association (CHOA), Victoria - -250 381-9088 Think Local First, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 889-1354 Tourism Vancouver Island, Nanaimo - - - - - - - - - - - - - - - - - -250 754-3500 Tourism Victoria Association, Victoria - - - - - - - - - - - - - - - - -250 414-6999 Victoria Residential Builders Association, Victoria - - - - - - - -250 383-5044

Attorneys-Bankruptcy & Taxes Smythe Debt Advisors, Victoria - - - - - - - - - - - - - - - - - - - - -250 382-2668

Attorneys - Intellectual Property

Victoria Airport Authority, Sidney - - - - - - - - - - - - - - - - - - - -250 953-7500

Animal Hospitals

Thompson Cooper LLP, Victoria - - - - - - - - - - - - - - - - - - - - - -250 389-0387

Auctioneers

Peninsula Veterinary House Call Services, Sidney - - - - - - - -250 655-9449

Antiques-Dealers Charmaine’s Past and Present, Victoria - - - - - - - - - - - - - - - -250 382-1083 Steptoe Antiques, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 208-8819

Appliances-Major-Dealers Courtenay Appliances Wholesale Ltd., Courtenay - - - - - - - -250 334-3666 Lansdowne Appliance Ltd., Victoria - - - - - - - - - - - - - - - - - -250 383-1275 Trail Appliances Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 475-1511

Appliances-Major-Parts & Supplies Doug’s Dependable Service, Sidney - - - - - - - - - - - - - - - - - -250 656-3400

Aquaculture Campbell River Netloft Ltd., Campbell River - - - - - - - - - - - -250 286-3249

Architects Joe Newell Architect Inc., Victoria - - - - - - - - - - - - - - - - - - -250 382-4240

Art Galleries, Dealers & Consultants Spirits of the West Coast Native Art Gallery, Courtenay - - - -250 338-2120 Winchester Galleries, Victoria - - - - - - - - - - - - - - - - - - - - - -250 595-2777

Artificial Grass Edgeway Enterprises Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 686-1765 SYNLawn Vancouver Island, Victoria- - - - - - - - - - - - - - - - - -250 589-8873

Asbestos Consulting & Testing AREC Environmental Group, Saanichton - - - - - - - - - - - - - - -778 351-1966

Asbestos Removal Service Canadian HAZ-MAT Environmental Ltd Victoria.- - - - - - - - - 250 891-8611 Hazpro Environmental Ltd., Victoria- - - - - - - - - - - - - - - - - - -250 891-4977

HOME SOULUTIONS REMEDIATION

www.homeSOULutions.ca Courtenay/Comox 1-855-483-1090

RemovAll Remediation Services Ltd., Victoria - - - - - - - - - - -250 478-9998 South Island Remediation, Victoria - - - - - - - - - - - - - - - - - - -250 888-8003

Kilshaw’s Auctioneers Ltd., Victoria - - - - - - - - - - - - - - - - - -250 384-6441 Lunds Auctioneers & Appraisers Ltd., Victoria - - - - - - - - - - -250 386-3308

Auto Body Repair & Painting ADVANCE COLLISION LTD.

741 Pembroke Street, Victoria - - - - - - - - - - - - 250 388-4491 Free Estimates/No Appt. Required www.advancecollision.com

Bavaro Auto Body & Auto Glass, Qualicum Beach - - - - - - - -250 752-2544 Cowichan Collision Ltd., Duncan- - - - - - - - - - - - - - - - - - - - -250 746-7532 C R No.1 Autobody Ltd., Campbell River - - - - - - - - - - - - - - -250 287-7751 Fix Auto - Parksville, Parksville - - - - - - - - - - - - - - - - - - - - - -250 248-3299 Fix Auto - Peninsula, Saanichton - - - - - - - - - - - - - - - - - - - -250 652-3221 Fix Auto - Victoria, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 388-0015 Fix Auto - WestShore, Victoria - - - - - - - - - - - - - - - - - - - - - -250 391-1905 Island Truck & Auto Collision Ltd., Nanaimo - - - - - - - - - - - -250 754-2641

LITTLE VALLEY RESTORATIONS & COLLISION Quality Assured Collision Service Auto Body Repair & Painting www.littlevalleyrestorations.com

13070 Thomas Rd, Ladysmith ------------ 250 245-3022 Mid Island Auto Collision Ltd., Nanaimo - - - - - - - - - - - - - - -250 753-5123 Perfections Autobody Ltd, Victoria - - - - - - - - - - - - - - - - - - -250 380-3995 Prancing Horse Autobody & Paint, Victoria - - - - - - - - - - - - -250 361-3411 Pre-Tech Collision Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 385-7344

STONE BROS. AUTO BODY LTD.

Your One-Stop Auto Body Shop for Collision Repairs www.stonebrosautobody.ca- - - - - - - Nanaimo 250 753-2948

Auto Dealers-New Cars Alberni Chrysler Ltd., Port Alberni- - - - - - - - - - - - - - - - - - - -250 723-5331 Alberni Toyota, Port Alberni - - - - - - - - - - - - - - - - - - - - - - - -250 723-9448 Comox Valley Dodge Chrysler Jeep, Courtenay - - - - - - - - - -250 338-5451 Discovery Honda, Duncan - - - - - - - - - - - - - - - - - - - - - - - - -250 748-5814 GlenOak Ford Sales, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 384-1144 Harris Victoria Chrysler Dodge Jeep Ram, Victoria - - - - - - - -250 386-2411 Island Ford, Duncan- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 748-5555 Island GM, Duncan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 746-7131 Jaguar Victoria/Land Rover Victoria, Victoria- - - - - - - - - - - -250 475-3313 Jenner Chevrolet Buick GMC Ltd., Victoria - - - - - - - - - - - - -250 474-1211

The Workin’ Folks Car & Truck Store 3 Time Torch Award Winner 2009, 2012 & 2013 •

• Safety Inspected-Affordable Cars & Trucks Financing Available • Good & Bad Credit Welcome

Sales & Service 1-800-952-3356 | 250-478-1128 1658 Island Hwy, Victoria • ww.car-corral.com

CITY DISCOUNT TIRES New and Guaranteed Used Tires/Auto Repairs and Service

#1-798 Fairview at Ellery, Victoria - - - - - - - 778 440-8473 9392 Smiley Rd Chemainus - - - - - - - - - - 250-324-8473

Everyday Motor Centre, Victoria - - - - - - - - - - - - - - - - - - - - -778 402-7621 Galaxy Motors, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-7603

GURTON’S GARAGE LTD.9139 East Saanich Rd. Sidney - 250 656-3939

HOWIE’S CAR CORRAL

The Workin’ Folks Car & Truck Store 2015 TORCH AWARD FINALIST

www.car-corral.com- - - - - - - (See our ad on this page) 1658 Island Hwy. Victoria - - - - - - - - - - - - 250 478-1128 Howie’s Car Corral Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 478-1128 Marlin Motors, Koksilah - - - - - - - - - - - - - - - - - - - - - - - - - -888 346-2330 V.I. Auto Exchange, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 384-4499

Auto Driving School 1ST CLASS DRIVING SCHOOL LTD.

www.instructordarryl.com - - - - - - - - - Courtenay 250-897-9875 Ingrid Weighton’s Driver Education Ltd., Victoria - - - - - - - - -250 388-6638

Auto Machine Shops Island Torque Converters & Drive Shafts, Victoria - - - - - - - -250 388-4248

Auto Renting & Leasing Budget Car & Truck Rentals, Victoria- - - - - - - - - - - - - - - - - -250 953-5353 GSA Auto Rentals Ltd., Sidney - - - - - - - - - - - - - - - - - - - - - -250 655-5038

Auto Repair & Service Ace Automotive, Port Alberni - - - - - - - - - - - - - - - - - - - - - - -250 723-3130 Affordable Auto Repairs and Maintenance, Victoria - - - - - - -250 213-1959 Alpine Auto Repair & TireCraft, Victoria - - - - - - - - - - - - - - -250 474-3777 Andy’s Auto Centre Ltd., Courtenay- - - - - - - - - - - - - - - - - - -250 334-4402 Arrowsmith Automotive & Towing Limited, Qualicum Beach 250 752-1662 Barry’s Automotive & Towing, Chemainus - - - - - - - - - - - - - -250 246-3322

BIG O TIRES – VICTORIA

1319 Quadra Street, Victoria - - - - - - - - - - - - - - 250 384-7477 www.bigotiresvictoria.com

Brad Webster Auto Repair, Victoria- - - - - - - - - - - - - - - - - - -250 380-6555

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

AUTO REPAIR & SERVICE – BEAUTY SALONS & SPAS

Auto Repair & Service

Auto Wrecking

Bath Liners

CEDAR HILL AUTOMOTIVE

BLACKY'S AUTO RECYCLING LTD.

BATH FITTER

www.cedarhillautomotive.ca - - - - - - - - Victoria 250 472-1166

Chuck’s Automotive, Qualicum Beach - - - - - - - - - - - - - - - - -250 752-5822

CITY DISCOUNT TIRES

New and Guaranteed Used Tires/Auto Repairs and Service

#1-798 Fairview at Ellery, Victoria - - - - - - - 778 440-8473 9392 Smiley Rd Chemainus - - - - - - - - - - 250-324-8473

www.blackys.com 4855 Trans Canada Hwy, Duncan - - - - - 250 748-0341 Maxwells Used Auto & Truck Parts, Mill Bay- - - - - - - - - - - -250 743-9326

Awnings & Canopies

Bathroom Remodeling

9429 Canora Rd., Sidney - - - - - - - - - - - - - - - - - 250 656-2921 www.clairdowney.com

FAIRFIELD AUTO REPAIR & CAR WASH

1090 Fairfield Rd., Victoria - - - - - - - - - - - - - - - - 250 385-6371

Frank Laird Automotive, Ladysmith - - - - - - - - - - - - - - - - - - -250 245-5758 OWNED Glen Lake Automotive CentreLOCALLY Ltd., Victoria - - - - - - - - - - - - -250 474-3535 CUSTOM Gurton’s Garage Sidney - - - - - - - FABRICATION - - - - - - - - - - - - - - - -250 656-3939 IScreens n d u s tLtd., r i& e sMore Inc. Retractable Screens HOWIES CAR CORRAL Security Screens

2014 TORCH Large AWARD Opening FINALIST Screens – 2013 TORCH AWARD WINNER 1658 Island - - - - - - - - - - - - - - - - 250 478-1128 HeavyHwy. DutyVictoria Sliding Screens www.car-corral.com-- - - - -Screens - - - - - - - -(See our ad on page 9) Custom Made Window

The Bathroom Remodel Specialists

ISCREENS n d u s t r&i&Canopies es Inc. MORE Awnings

Complete Bathroom Renovations Tub/Shower Conversions & Walk In Tubs Senior Accessible Baths & Equipment

See page 24 for more info

• Canadian / European Designs • Wide Range of Options to Cover You • See Displays in Our Showroom

MotorizedServices, ScreensCobble Hill - - - - - - - - - - - - - -250 743-8956 Ian Tait Mechanical Retractable Island Motorsport BMWAwnings Specialists Ltd., Victoria Large - - - - - - -Opening -250 920-4141 Pergola Canopies Island Muffler & Brake Shop, Victoria - - - - - - - - - - - - - - - - -250 385-7033 Door Awnings A Jas Toora Entry Automotive & Transmission Services Retractable Ltd., Victoria 250Screen 389-0624 Kean Auto Service, Courtenay - - - - - - - - -1-888-949-3667 - - - - - - - - - - - - -250 897-3643 250-384-8931 Lakeland Automotive Ltd., Campbell River- - - - - - - - - - - - - -250 287-4677 Visit Our Expanded Showroom: 493-B Burnside Road East, Victoria Lansdowne Auto Centre, Victoria - - - -www.wizardscreens.com - - - - - - - - - - - - - - - -250 592-2444 Lou’s Auto Repair Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - -250 383-3131 Lyall St. Service, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 382-0015 Mark’s Import Auto, Nanaimo- - - - - - - - - - - - - - - - - - - - - - -250 758-7785 Midas Auto Service & Tires, Nanaimo- - - - - - - - - - - - - - - - -250 753-2424 Mid Island Automotive Repairs Ltd., Nanaimo - - - - - - - - - - -250 756-7871 COAST ALUMINUM Miles D Automotive Ltd, Parksville - - - - - - - - - - - - - - - - - - -250 248-9679 www.coastaluminum.ca - - - - - - - - - -Parksville 250 248-9844 Millar’s Automotive, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 391-0588 Nanaimo 250-754-9840 - - - - - - - - - Courtenay 250 338-5211 OK Tire & Auto Service - Courtenay, Courtenay - - - - - - - - - -250 338-5695 OK Tire, Saanichton- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 544-1489 Pacific Rollshutters & Awnings, Victoria - - - - - - - - - - - - - - -250 361-4714 Old Style Repair Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 478-9246 Baby Car Seats, Carriages & Strollers Parkside Motors Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 382-1113 Pennzoil 10 Minute Oil Change, Victoria - - - - - - - - - - - - - - -250 474-7133 Momease Baby Boutique, Victoria - - - - - - - - - - - - - - - - - - -778 265-5432 Prospect Lake Autocare Inc., Victoria - - - - - - - - - - - - - - - - -250 744-1773

250-384-8931 +

Victoria

493 Burnside Rd. E wizardscreens.com www.wizardvictoria.com

QUALITY BRAKE & MUFFLER

Backflow Prevention/Testing

WADE ROBERTS PLUMBING

SIDNEY TIRE LTD

Envoy Bailiff & Collection Services Ltd., Victoria - - - - - - - - -250 474-7376

9817 Resthaven Drive, Sidney - - - - - - - - 250-656-5544 555 East Island Highway, Parksville - - - - 250-248-2055 www.sidneytire.com

Signature Plus Automotive Centre, Victoria - - - - - - - - - - - - -250 590-8499 Surfside Automotive Inc., Parksville - - - - - - - - - - - - - - - - - -250 248-1133

STONE BROS. AUTO BODY LTD.

Your One-Stop Auto Body Shop for Collision Repairs www.stonebrosautobody.ca- - - - - - - Nanaimo 250 753-2948

We Don’t Just Cover the Problem. We Fix It. 250.386.2284 (BATH) • pacificbathrooms.ca BATH FITTER SEE OUR AD ON THIS PAGE

www.bathfittervancouverisl.com -Victoria 250 418-8827

BATHMASTER-NANAIMO/DUNCAN

20 Years in Business - - - - - - - - - - - - - - Duncan 250 746-1030 Nanaimo 250 753-9797- - - - - - - - - - - - Victoria 250 885-0879

ENERHEAT RENOVATIONS

enerheatrenos.com - - - - - - - - - - - - - - - 250-382-1224

Fenwick Bath, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 479-3166 Island Marble Ltd., Saanichton - - - - - - - - - - - - - - - - - - - - - -250 652-2680

PACIFIC BATHROOMS

We don’t just cover the problem, we fix it! www.pacificbathrooms.ca - - - - -Victoria 250 386-BATH (2284) (See our ad on page 10) vanislebathremodel.com,Parksville - - - - - - - - - - 250 586-1555

TLC CONTRACTING INC.

Your Complete Auto Repair & Service Centre www.qualitybrakeandmuffler.ca - - - - - - Sidney 250-656-7228

R&W Motorsport, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -778 430-5801 Searle’s Auto Repairs Co. Ltd., Victoria - - - - - - - - - - - - - - - -250 475-2000 Seymour Services, Campbell River - - - - - - - - - - - - - - - - - - -250 287-3505

Bathroom Refinishing Market Ready Tub Refinishing, Victoria----------------------------250 818-7115 The Bathtub Doctor, Victoria------------------------------------------250 478-3900

CLAIR DOWNEY SERVICE

Deep Cove Auto Service, North Saanich - - - - - - - - - - - - - - -778 426-1321 Derick’s Automotive Services Ltd., Victoria - - - - - - - - - - - - -250 382-1314 Downtown Auto Service, Chemainus - - - - - - - - - - - - - - - - -250 324-2886 Dickson & Fraser Auto Repairs, Duncan - - - - - - - - - - - - - - -250 746-4652 EDP Automotive Service Ltd., Victoria - - - - - - - - - - - - - - - - -250 383-0911 Esso Car Clinic, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 592-2455

2016 BBB TORCH AWARD FINALIST-Home Improvement 482 Bay Street, Victoria- - - - - - - - - - - - - - - - - - 250 418-8827 www.bathfittervancouverisl.com-----(See our ad on this page)

gotpipes.ca---(See our ad on page 23) - - - - - - - - - - -250 883-7545

Bailiffs Bakers-Retail Columbia Bakery Ltd, Nanaimo- - - - - - - - - - - - - - - - - - - - - -250 758-7219

ISLAND BAKERY LTD. Specializing in Fresh Baked Bread & Rolls If it’s fresher than Island Bakery, it’s still in the oven.

3744 Trans Canada Hwy., Cobble Hill --- 250 743-4244

RESIDENTIAL • COMMERCIAL • GOVERNMENT Victoria - - - - - - - - - - - - - - - - - - - - - - - - 250-592-1782

RE-BATH OF VANCOUVER ISLAND

Parksville- - - - - - - - - - - - - - - - - - - - - - - 250-586-1555

Bathtubs & Sinks-Repair & Refinish BATH FITTER

2014 BBB TORCH AWARD FINALIST-Home Improvement 482 Bay Street, Victoria- - - - - - - - - - - - - - - - - - 250 418-8827 www.bathfittervancouverisl.com - - - - (See our ad on page 10) Bathmaster - Nanaimo/Duncan, Duncan - - - - - - - 250 746-1030

VI Tub & Surround Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 885-0879

Batteries-Storage-Retail Can we please take Parksville and the phone number Bakers-Wholesale Victoria Battery Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 361-3933 Island Bakery Ltd., Cobble Hill - - - - - - - - -Island - - - - - - - - - - - under - -250 743-4244the toll free out? Also add Serving Vancouver Beauty Salons and Spas Top-Lite Car Service, Nanaimo - - - - - - - - - - - - - - - - - - - - - -250 754-0711 Banks Townside Automotive, Victoria - - - - - - -number. - - - - - - - - - - - - - - -250 381-2421 Anna’s Hair Design, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 361-2662 HSBC Bank Canada, Etobicoke - - - - - - - - - - - - - - - - - - - - - -416 763-5018 Trackside Auto Service Ltd., Victoria - - - - - - - - - - - - - - - - - -250 383-5509 TIRES UNLIMITED

616 Gorge Road East, Victoria - - - - - - - - 250-386-6367 www.sidneytire.com

Tri City Collision and Repairs Ltd, Sooke - - - - - - - - - - - - - - -250 642-7411 Valley West Autohaus, Courtenay- - - - - - - - - - - - - - - - - - - -250 334-9888

Thank Auto Repair-Windshield, Glass Shopsyou!

ADVANCE COLLISION LTD.

741 Pembroke Street, Victoria - - - - - - - - - - - - 250 388-4491 Free Estimates/No Appt. Required www.advancecollision.com

Capital Auto Glass & Upholstery, Victoria - - - - - - - - - - - - - -250 388-6481 Broco Auto Glass & Upholstery, Nanaimo - - - - - - - - - - - - - -250 390-2204 Van Isle Auto Glass, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 474-5551

Built-Rite Structural Services Ltd., Victoria - - - - - - - - - - - - -250 480-8443

GET THE BATHROOM OF YOUR DREAMS – IN ONE DAY!

Measure. Make. Install.

BEFORE

BEFORE BEFORE

HOW BATH FITTER WORKS

Auto Service-Specialty Parts

RPM Motorsport Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - -888 212-4073

Auto Service-Window Tinting Diversity Auto Films, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 896-6388

SHC AUTOGRAPHX LTD.

Automotive Tires & Wheels, Window Tinting & Auto Detailing 474 Bay Street, Victoria---------------------------------250 360-2209 www.shcwheels.com

Auto Services - Oil & Lube

Magicuts, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 381-6123

Basement & Foundation Contractors

AFTER I T ’S

® BAFTER E T T E R W I T H B AT H F I T T E R ®® I T ’S B E T T E R W I T H B AT H F I T T E R ® AFTER HOW BATH FITTER WORKS HOW BATH FITTER WORKS • We take precise measurements to ensure the PERFECT CUSTOM FIT. • We take precise measurements to ensure the PERFECT CUSTOM FIT. • We c raf t yo ur n ew b a t h or shower in our STATE-OF-THE-ART • We c raf t yo ur n ew b a t h or shower in our STATE-OF-THE-ART North American facility. North American facility.

h tor shower in our STATE-OF-THE-ART h or shower • Yo ur n ew in u b our o r uniSTATE-OF-THE-ART qu e, O N E-PIECE SE A MLESS WALL SYS TEM h tor shower in our STATE-OF-THE-ART h or shower • Yo ur n ew in u b our o r uniSTATE-OF-THE-ART qu e, O N E-PIECE SE A MLESS WALL SYS TEM • O u r p r o f e s si o n a l l y t r a in e d e m p l oy e e s ins t a l l it – in AS L I T T L E • O u r p r o f e s si o n a l l y t r a in e d e m p l oy e e s ins t a l l it – in AS L I T T L E AS ONE DAY. AS ONE DAY.

Great Canadian Oil Change, Victoria - - - - - - - - - - - - - - - - - -250 590-5678 2015 TORCH AWARD

FINALIST!

• We take precise measurements to ensure the PERFECT CUSTOM FIT. • We craft your new bath or shower in our STATE-OF-THE-ART Canadian facility. • Your new tub or unique, ONE-PIECE SEAMLESS WALL SYSTEM can be installed over your existing fixtures. • Our professionally trained employees install it – in AS LITTLE AS ONE DAY. • You get the Bath Fitter LIFETIME WARRANTY (see location for details).

250-418-TUBS

Call us for a free in-home estimate

Toll Free

1-888-941-2727 Serving Vancouver Island

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

BEAUTY SCHOOLS – CARPENTERS Beauty Schools Aveda Institute, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 386-7985

Bed Bug Removal

Blinds TIDAL BLINDS

Boat-Charter

www.tidalblinds.ca - - - - - - - - - - - - - - - - 250-715-7733

THERMAL REMEDIATION EXPERTS INC.

RUFFELL & BROWN WINDOW FASHIONS SEE OUR AD ON THIS PAGE

Beds-Retail

Boat Builders

BC’S BED BUG EXPERTS - - - - - - - - - - - Port Alberni 250 730-1854 www.bcbedbugexpert.com

www.ruffell-brown.com - - - - - - - - - - - -250 384-1230

2014 BBB TORCH AWARD FINALIST-Lifestyle 1-291 East Island Hwy., Parksville - - - - - - - - - - 250-248-7133 www.parksvillemattress.com - - - - - -(See our ad on page 21) Murphy Wall-Beds of Canada, Victoria - - - - - - - - - - - - - - -250 744-2195

Beverage Dispensers BBS Systems, Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -877 420-4305

Bicycle-Dealers North Park Bicycle Shop, Victoria - - - - - - - - - - - - - - - - - - - -250 386-2453

Blasting Contractors

Boat Dealers BC’s LARGEST Pre-Owned Vessel Brokerage www.pacificboatbrokers.com - - - - - - - - - - - - -877 448-0010

Boat Equipment DEAN’S MARINE LTD.

Professional Repairs & Storage for Boats in the Cowichan Valley www.deansmarine.ca -------------------------------------------250 748-0829 (See our ad on this page)

Brake Service 1319 Quadra Street, Victoria - - - - - - - - - - - - - - 250 384-7477 www.bigotiresvictoria.com

Budget Brake & Muffler - Duncan, Duncan - - - - - - - - - - - - -250 715-1573 Budget Brake & Muffler - Nanaimo, Nanaimo - - - - - - - - - - -250 758-8991

Your Complete Auto Repair & Service Centre www.qualitybrakeandmuffler.ca - - - - - - Sidney 250-656-7228

Bridal Shops

SERVICE • REPAIRS • STORAGE • Mercury, Yamaha, Honda, Suzuki, Johnson / Evinrude Outboards • Mercruiser & Volvo Sterndrives

A1 Window Washing, Victoria - - - - - - - - - - - - - - - - - - - - - -250 896-5849

250-748-0829

Building Cleaning-Exterior CD SPECIALTY CLEANING & RESTORATION LTD.

www.cdspecialty.ca, Victoria-------------------250-472-7611 Gutter Gator, Chemainus - - - - - - - - - - - - - - - - - - - - - - - - - -250 748-3317

www.deansmarine.ca • 5147 Polkey Road, Duncan

Pacific Blinds & Drapes., Victoria - - - - - - - - - - - - 250 383-8515

Bolen Books Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 595-4232

Shades of White Bridal Fashions Ltd, Victoria - - - - - - - - - - -250 475-1220 The Bride’s Closet, Nanaimo - - - - - - - - - - - - - - - - - - - - - - -250 753-4975

Over 40 Years Combined Experience

Budget Blinds, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 381-6238 Carriss Window Fashions Ltd., Victoria - - - - - - - - - - - - - - - -250 658-4206

A M Management Services Ltd., Victoria - - - - - - - - - - - - - -250 590-7901 BC Island Tax & Bookkeeping, Brentwood Bay - - - - - - - - - - -250 652-1353 Integrated Business Management Group Inc., Victoria - - - - -250 882-1680

QUALITY BRAKE & MUFFLER

Dean’s Marine Ltd.

738 Caledonia Ave, Victoria ~ 250-383-8515 www.pacblinds.ca

Bookkeeping Service

BIG O TIRES – VICTORIA

Boat Repair

· Blinds & Shutters · Drapes · Motorized Products · Retractable Screen Doors · Repair, Parts & Service · Cleaning

Boating Instruction-Canoe & Kayak West Coast Expeditions Sea Kayak Tours, Courtenay - - - - - -250 338-2511

Books-New

PACIFIC BOAT BROKERS INC.

HHS Drilling & Blasting Ltd., Victoria - - - - - - - - - - - - - - - - -250 474-6751

Blinds

Sandspit Adventures, Sandspit- - - - - - - - - - - - - - - - - - - - - -250 637-2210 Subtidal Adventures, Ucluelet - - - - - - - - - - - - - - - - - - - - - -250 726-7336

AACT FINANCIAL SOLUTIONS INC.www.aact.ca 250 383-3834

Lifetimer Boats Inc., Duncan- - - - - - - - - - - - - - - - - - - - - - - -250 748-2187

M & N MATTRESS SHOP

Alberni Power and Marine, Port Alberni - - - - - - - - - - - - - - -250 724-5722

DEAN’S MARINE LTD.

www.deansmarine.ca ---(See our ad on this page)---250 748-0829

Gartside Marine Engines Ltd., Sidney - - - - - - - - - - - - - - - - -250 655-4543 Park Isle Marine Ltd., Sooke- - - - - - - - - - - - - - - - - - - - - - - -250 642-3294

Building Construction Consultants Haddad Consultants Inc., Victoria - - - - - - - - - - - - - - - - - - - -604 764-2630 Omicron Canada, Inc., Victoria - - - - - - - - - - - - - - - - - - - - - -250 388-3300

Building Contractors Avalon Industries, Saanichton - - - - - - - - - - - - - - - - - - - - - -250 544-1633 Bob Thomson Construction, Duncan - - - - - - - - - - - - - - - - - -250 746-8808 Brian Childs & Co. Construction Ltd., Ladysmith- - - - - - - - - -250 245-5090 Dapalouno Fine Homes, Sooke - - - - - - - - - - - - - - - - - - - - - -250 642-4490

Building Inspection Vote d

Best City

of the

VICT ORIA NEW S

2 0 YEA8R 1 IN S 5ROWA

2 0 1 6

YEAR

Faux Wood Blinds

• Faux Wood Blinds Wood Blinds • Wood Blinds Venetian Blinds • Venetian Blinds • Roman Shades Vertical Blinds • Vertical Blinds PleatedShades Shades • Pleated • Cellular Shades RollerBlinds Blinds • Roller

20 16

YEA IN RS RO A W

22nd

Motorization Draperies • Draperies • Motorization Interior Shutters Fabric Treatments • Fabric Treatments • Interior Shutters Guaranteed Fit Soft Shadings • Soft Shadings • Guaranteed Fit Best Price Policy Valances • Valances • Best Price Policy Sheers Repair & Service • Sheers • Repair & Service Drapery RodsRods Installation Services Services • Drapery • Installation Skylight Shades Residential • Skylight Shades • Residential Solar Shades Commercial • Solar Shades • Commercial

BLINDS AND SHADES

VISIT VISIT VICTORIA’S LARGEST WINDOW FASHIONS SHOWROOM VICTORIA’S LARGEST WINDOW FASHIONS SHOWROOM

FORFor FREE ‘SHOP-AT-HOME’ SERVICE CALL FREE ‘Shop A t Home’ Se r vice Call

250.384.1230 250.384.1230 OR VISIT: WWW.RUFFELL-BROWN.COM

OR VISI T: WW W .RUFFELL-BROWN.COM 1-2745 Bridge Street, Victoria | Mon-Fri: 9-5 Sat 9:30 to 4

CENTRAL ISLAND HOMEPRO

1219 Marine Way, Nanoose Bay - - - - - - - - - - 250 228-0636

Fairhome Building Inspections Inc., Victoria- - - - - - - - - - - - -250 661-7363 Sherlock Home Inspection Service Ltd., Victoria- - - - - - - - - -250 384-8600 Silhouette Building Inspections, Victoria - - - - - - - - - - - - - - -778 922-4646

Building Materials Arbutus Building Centre, Gabriola- - - - - - - - - - - - - - - - - - - -250 247-8157 Lake Cowichan Home Centre Ltd., Lake Cowichan - - - - - - - -250 749-6618 Namdor Reinforcing Steel 1987 Ltd., Victoria- - - - - - - - - - - -250 383-5562 Renew Building Service Inc., Victoria - - - - - - - - - - - - - - - - -250 391-4071 The Finishing Store Floors Moulding & Mantels Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 384-3003

Burglar Alarms & Monitoring ADT Security Services Canada Inc., Victoria - - - - - - - - - - - -250 386-7505 Beacon Secure Systems Ltd., Victoria - - - - - - - - - - - - - - - - -250 370-4392

Business Brokers Sunbelt Business Brokers BC (West Coast) Inc., Nanaimo- - -250 751-7917

Business Opportunity Cos. Pacific Alliance International - Frylow, Victoria - - - - - - - - - -250 389-2931

Business Services (General) Brainy Girl Virtual Assistant, Victoria - - - - - - - - - - - - - - - - -250 589-5809

Cabinet Makers Ceanesse Kitchens Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 382-1631 Island Dream Kitchens, Sidney - - - - - - - - - - - - - - - - - - - - - -250 686-9987

Cabinets GLENN MACNAB CUSTOM KITCHENS

Design & Installation • Quality Cabinets at Competitive Pricing gmckitchens@gmail.com - - - - - - - - - - - Victoria 250 881-0887

Hamilton Thorne Quality Cabinets Ltd., Parksville- - - - - - - - -250 248-4531 Harbour City Kitchens Inc., Saanichton - - - - - - - - - - - - - - - -250 652-5200 Mid Island Cabinets, Parksville- - - - - - - - - - - - - - - - - - - - - -250 954-1789 South Shore Cabinetry, Victoria - - - - - - - - - - - - - - - - - - - - -250 920-2003 Thomas & Birch Cabinetry, Victoria- - - - - - - - - - - - - - - - - - -250 381-5123

Carpenters Allard Renovation, Victoria- - - - - - - - - - - - - - - - - - - - - - - - -250 893-3353 From the Ground UP Landscape & Carpentry, Victoria- - - - - -250 216-9476

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

CARPET & RUG CLEANERS - CONCRETE CONSTRUCTION FORMS

Carpet & Rug Cleaners

A-1 CARPET CARE

RESIDENTIAL/COMMERCIAL • BONDED/INSURED

Carpet & Upholstery & Upholstery  &Carpet Cleaning Protectants Cleaning Area Rug Specialists& Protectants (British India, Oriental, Persian) Deodorizing  Guaranteed Pick Up / Delivery Free "One Man" PickTreatments up & Delivery Sanitizing Guaranteed Deodorizing (Pets, Smoke, Mildew) Sanitizing Treatments (Pets,  Smoke, AreaMildew) Rug Specialists / Environmentally Drying Over 36Safe Years/ Fast Experience

(Oriental, Persian, British Monthly India, Synthetics) Specials! FIRM

PROFESSIONAL WORKMANSHIP “SINCE 1981”

Victoria Victoria 250-592-7787 250-592-7787

Carpet & Rug Cleaners DRI-WAY CARPET & UPHOLSTERY CARE

www.dri-way.ca 550-2950 Douglas St. Vic - - - - - - - - - - - - - - 250-475-2468

Fibre Tech Carpet Care Ltd., Victoria - - - - - - - - - - - - - - - - - -250 532-3801 Foster’s Expert Carpet Care, Sidney- - - - - - - - - - - - - - - - - - -250 665-7953 Greenway Carpet Cleaning Ltd., Victoria - - - - - - - - - - - - - - -250 479-7419 Luv-A-Rug Services Inc., Victoria - - - - - - - - - - - - - - - - - - - -250 590-6210 Nanaimo Citruso Carpet Care Inc., Nanaimo - - - - - - - - - - - -250 753-7712 Nationwide Carpet Cleaning, Victoria - - - - - - - - - - - - - - - - -250 727-0777 Sani-Tech Services Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 744-2004 Sears Carpet, Upholstery and Duct Cleaning, Nanaimo- - - - -250 756-0916 ServiceMaster of Victoria, Victoria - - - - - - - - - - - - - - - - - - -250 384-3225 Sunny Carpet & Upholstery Cleaning Ltd., Victoria - - - - - - - -250 384-7951

Carpet & Rug Dealers-New Comino Carpets & Flooring Ltd., Victoria - - - - - - - - - - - - - - -250 727-6181 End of the Roll Flooring, Victoria- - - - - - - - - - - - - - - - - - - - -250 386-8883 Fuzzy Wuzzy Carpets, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 380-9000 Hourigan’s Flooring, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 475-2401

UNITED FLOORS

www.unitedfloors.ca - - - - - - - - - - - Visit a location near you

United Floors, Parksville- - - - - - - - - - - - - - - - - - - - - - - - - - -250 248-4664 United Floors, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - -250 758-4664 United Floors, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 475-3811 United Floors, Duncan - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 746-4851

Caterers Cooks Day Off Fine Foods & Catering Ltd., Victoria- - - - - - - -250 598-3228 Spice Of Life Catering, Lantzville - - - - - - - - - - - - - - - - - - - -250 390-3197 Truffles Catering Group Inc., Victoria- - - - - - - - - - - - - - - - - -250 544-0200

Cellular Telephone Service Blackapple Cellular, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 634-0809

Chambers Of Commerce

Western Communities Western Victoria Communities 250-592-7787 250-474-0031 250-474-0031 Westshore Saanich 250-474-0031 Peninsula Saanich Peninsula 250-656-0130 Saanich Peninsula 250-656-0130

250-656-0130 www.a-1carpetcarevictoria.ca

32 www.a1carpetcare.ca a1carpetcare@shaw.ca “We do not solicate by phone”

COASTAL CLEANERS

Victoria Carpet, Upholstery and Area Rug Cleaning Specialists Years

We clean for your health FIRST, while making your Carpet Look Beautiful! • NON-TOXIC • NON- ALLERGENIC • ENVIRONMENTALLY FRIENDLY

100% SATISFACTION GUARANTEED

Alberni Valley Chamber of Commerce, Port Alberni - - - - - - -250 724-6535 Bamfield Chamber of Commerce, Bamfield - - - - - - - - - - - - -250 728-3006 Campbell River & District Chamber of Commerce, Campbell River - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 287-4636 Chemainus & District Chamber of Commerce, Chemainus- - -250 246-3944 Comox Valley Chamber of Commerce, Courtenay - - - - - - - - -250 334-3234 Cowichan Lake & District Chamber of Commerce, Lake Cowichan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 749-3244 Duncan Cowichan Chamber of Commerce, Duncan - - - - - - -250 748-1111 Esquimalt Chamber of Commerce, Victoria - - - - - - - - - - - - -250 590-2125 Gabriola Island Chamber of Commerce, Gabriola - - - - - - - - -250 247-9332 Galiano Island Chamber of Commerce, Galiano Island - - - - -250 539-2233 Gold River Chamber of Commerce, Gold River - - - - - - - - - - -250 283-7333 Greater Nanaimo Chamber of Commerce, Nanaimo - - - - - - -250 756-1191 Greater Victoria Chamber of Commerce, Victoria - - - - - - - - -250 383-7191 Ladysmith Chamber of Commerce, Ladysmith - - - - - - - - - - -250 245-2112 Parksville & District Chamber of Commerce, Parksville - - - - -250 248-3613 Pender Island Chamber of Commerce, Pender Island - - - - - -250 999-6371 Port Hardy & District Chamber of Commerce, Port Hardy - - -250 949-7622 Port McNeill & District Chamber of Commerce, Port McNeill 250 956-3881 Port Renfrew Chamber of Commerce, Port Renfrew - - - - - - -250 858-7665 Powell River Chamber of Commerce, Powell River - - - - - - - -604 485-4051 Qualicum Beach Chamber of Commerce, Qualicum Beach- - -250 752-0960 Saanich Peninsula Chamber of Commerce, Sidney - - - - - - - -250 656-3616 Salt Spring Island Chamber of Commerce, Saltspring Island -250 537-4223 Sooke Region Chamber of Commerce, Victoria- - - - - - - - - - -250 642-6112 Tahsis Chamber of Commerce/Village of Tahsis, Tahsis - - - -250 934-6342 Tofino / Long Beach Chamber of Commerce, Tofino - - - - - - -250 725-3153 Ucluelet Chamber of Commerce, Ucluelet - - - - - - - - - - - - - -250 726-4641 WestShore Chamber of Commerce, Victoria - - - - - - - - - - - -250 478-1130

Chemists-Analytical & Consulting M.B. Laboratories Ltd, Sidney- - - - - - - - - - - - - - - - - - - - - - -250 656-1334

I OR

IICRC Certiﬁed Technicians

250-598-4747 www.coastalcleaners.ca

☛ With every carpet cleaning - FREE 3M

SCOTCHGARDING for one room when you mention this ad

A-1 CARPET CARE SEE OUR AD ON THIS PAGE

www.a1carpetcare.ca - - - - - - - - - - - - - 250 592-7787

Anna’s Carpet Cleaning, Victoria- - - - - - - - - - - - - - - - - - - - -250 886-9492 Aquamist Carpet Care Ltd., Victoria - - - - - - - - - - - - - - - - - -250 708-0091 Citrus-O Carpet Care Inc., Victoria - - - - - - - - - - - - - - - - - - -250 891-5448

COASTAL CLEANERS

Trusted Professional Carpet Cleaning for over 44 years! www.coastalcleaners.ca - - - - - - - - - - - Victoria 250 598-4747 (See our ad on this page)

Coit Services - Victoria, Victoria - - - - - - - - - - - - - - - - - - - - -250 386-6701

Chimney Builders & Repair Brock Masonry Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 472-2188

CBS MASONRY

2013 & 2015 TORCH AWARD WINNER-HOME IMPROVEMENT “Quality is Our Guarantee!”~ Charlie B. Sims------250 294-9942 www.cbsmasonry.com--------------(See our ads on page 21)

Dean Brandhagen Chimney Services, Victoria - - - - - - - - - - -250 418-5110 Flintstones Masonry & Home Improvements Ltd., Victoria- - -250 880-1188

FOCAL POINT FIREPLACE COMPANY

Qualicum 250 752-0363- - - - - - - - - - - Nanaimo 250 714-0363

Chimney Cleaning

Chimney Cleaning Blackjack Sweeps & Services, Duncan - - - - - - - - - - - - - - - -250 748-4011 Clean Sweep Chimney Service, Sidney - - - - - - - - - - - - - - - -250 655-4305 Dean Brandhagen Chimney Services, Victoria - - - - - - - - - - -250 418-5110

Phillips Power Vac Ltd., Victoria - - - - - - - - - - - - - 250 380-7090 Pro Sweep Plus Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 658-6562

Chiropractors D.C. City Centre Chiropractic Clinic, Victoria - - - - - - - - - - - - - - - -778 440-1828

Cleaners INDIVIDUAL DRY CLEANERS

1602 Fort St, Vic - - - - - - - - - - - - - - - - - -250 595-4141 1560 Fairfield Rd, Vic - - - - - - - - - - - - - - -250 598-6012 2174 Oak Bay Ave, Vic- - - - - - - - - - - - - -250 598-2950 540-777 Royal Oak Dr, Vic - - - - - - - - - - -250 744-2115

Individual Dry Cleaners Ltd., Victoria- - - - - - - - - - - - - - - - - -250 595-4141

Cleaning Services AccuClean, Cobble Hill - - - - - - - - - - - - - - - - - - - - - - - - - - -250 929-2500 Balance Home Cleaning, Victoria - - - - - - - - - - - - - - - - - - - -250 479-0055 Merry Maids of Victoria, Victoria - - - - - - - - - - - - - - - - - - - -778 402-7415 Miss GreenClean’s Cleaning Service, Victoria - - - - - - - - - - -250 208-7894

MOORE’S CLEANING & MAINTENANCE SERVICE

Comox Valley Area - - - - - - - - - - - - - - - - - - - - - - - - - - - - 250 941-8883

Closet Organizers All Organized Storage Ltd., Victoria - - - - - - - - - - - - - - - - - -250 590-6328

Clothes-Consignment & Resale The Velvet Crease Consignment Sales, Victoria - - - - - - - - - -250 382-8849

Clothing - Retail North of Hadrian’s Kilts, Victoria- - - - - - - - - - - - - - - - - - - - -778 406-2243

Clubs Union Club of British Columbia, Victoria - - - - - - - - - - - - - - -250 384-1151 University Club of Victoria, Victoria- - - - - - - - - - - - - - - - - -250 721-7935

Coaching - Business Coaching and Leadership International Inc., Brentwood Bay -250 652-5390 Enrollment Resources, Victoria - - - - - - - - - - - - - - - - - - - - - -250 391-9494

Coffee & Tea Caffe Fantastico Specialty Coffees, Victoria - - - - - - - - - - - -250 385-2326

Coin Dealers, Supplies, Etc. LC Coins Ltd, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 589-7497

Collectibles Command Post, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 383-4421

Collection Agencies Advanced Collection Services Ltd., Victoria - - - - - - - - - - - - -250 388-0700 J. McMillan Bailiff & Collection Ltd., Nanaimo- - - - - - - - - - 250 753-7729

Communication Consultants Starr Communications, Victoria - - - - - - - - - - - - - - - - - - - - -250 294-3344

Computer Business Services Live Virtual Help Desk, Victoria - - - - - - - - - - - - - - - - - - - - -866 677-3256

Computer Software & Services Mosaic Information Technologies, Nanaimo - - - - - - - - - - - -250 591-1777 ParetoLogic Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 370-9229 RevenueWire Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - - - -250 590-2273 SparkTrust Systems, Victoria - - - - - - - - - - - - - - - - - - - - - - -877 795-7878

Computers-Service & Repair Dial-A-Geek Consulting Inc., Victoria- - - - - - - - - - - - - - - - - -250 385-3425 GoodLiving Technologies, Victoria- - - - - - - - - - - - - - - - - - - -250 381-4447 Mid Island Computer Enterprises Ltd., Nanoose Bay- - - - - - -250 468-9583 Nakeo Computers Inc., Nanaimo- - - - - - - - - - - - - - - - - - - - -250 591-6676 Priority 1 Computer Service Ltd., Victoria- - - - - - - - - - - - - - -250 475-7510

RAINDOG SOLUTIONS

Computers & Services - - - - - - - - - - - - Victoria 250 885-3600 www.raindogsolutions.ca

Robertson Technology Group Ltd., Victoria- - - - - - - - - - - - - -250 412-3785 Smart Dolphins IT Solutions Inc., Victoria - - - - - - - - - - - - - -250 721-2499 Sneakers Computers / Dial-A-Geek, Victoria - - - - - - - - - - - -250 385-5999

Computers-Sys Designers & Consult CanadaRAM.com, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 382-6227 Eastern Pacific Instruments Ltd., Victoria- - - - - - - - - - - - - - -250 474-0392

Concrete Construction Forms & Accessories Liquid Stone Studios, Ladysmith - - - - - - - - - - - - - - - - - - - - -250 245-5104

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

CONCRETE CONTRACTORS – CUSTOM HOME BUILDERS Concrete Contractors

Contractors - General

CBS MASONRY

s 5 Year Over 2rience Expe

2013 & 2015 TORCH AWARD WINNER-HOME IMPROVEMENT “Quality is Our Guarantee!”~ Charlie B. Sims------250 294-9942 www.cbsmasonry.com--------------(See our ads on page 21)

Butler Brothers, Saanichton - - - - - - - - - - - - - - - - - - - - - - - -250 652-1680 J.Lee Diamond Drilling Ltd.Victoria - - - - - - - - - - - - - - - - - - -250 479-1251 Valcourt Designs BC, Victoria - - - - - - - - - - - - - - - - - - - - - -250 213-2914

Concrete Polishing J. Lee Diamond Drilling Ltd.,Victoria - - - - - - - - - - - - - - - - - 250 479-1251 Valcourt Designs BC, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 213-2914

CD SPECIALTY CLEANING & RESTORATION LTD.

www.cdspecialty.ca---------------------------- -250-472-7611

Construction & Remodeling Services Ambis Contracting, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 507-7230 Better Homes Renovation Specialist, Victoria - - - - - - - - - - -250 380-3063 Island Pro Construction, Victoria - - - - - - - - - - - - - - - - - - - - -250 391-1342 Konstant Construction & Co., Victoria - - - - - - - - - - - - - - - - -250 888-8505 Made to Last Building and Renovations Ltd., Duncan - - - - - -250 416-5088 Mike Graham Construction Ltd., Victoria - - - - - - - - - - - - - - -250 812-2446 Nova Renovations Ltd., Sidney - - - - - - - - - - - - - - - - - - - - -250 656-0373

PACIFIC BATHROOMS

We don’t just cover the problem, we fix it! www.pacificbathrooms.ca - - - - -Victoria 250 386-BATH (2284) (See our ad on page 10)

Contact Lenses Diamond Optical & Eyecare, Victoria- - - - - - - - - - - - - - - - - -250 380-6919

Contractors-Decorative & Specialty Concrete Seahorse Curbs, Campbell River - - - - - - - - - - - - - - - - - - - - -250 287-0240

Contractor-Electrical Coastline Electrical and Plumbing, Nanaimo - - - - - - - - - - - -250 729-8055

Contractors-Electrical Commercial COMPASS ELECTRIC LTD.

www.compasselectric.net----(See our ad on page 15)---250 886-4611

Patriot Electric Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 590-3214 TC Trades Affiliates Ltd., Nanaimo - - - - - - - - - - - - - - - - - - -250 756-0077

Contractors-Renovations & Alterations Braveheart Construction, Victoria - - - - - - - - - - - - - - - - - - - -250 885-8450 Capital City Construction, Victoria- - - - - - - - - - - - - - - - - - - -250 744-3842 ConstructoGroup, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 414-6246 EB Renovations, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 896-3877

FROM THE GROUND UP LANDSCAPE & CARPENTRY

www.ftguland.com - - - - - - - - - - - - - - - Victoria 250 216-9476

Island Builders Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 475-3569 M.J. Barry Construction Company, Victoria - - - - - - - - - - - - -250 216-1361

PACIFIC BATHROOMS

www.pacificbathrooms.ca ----(See our ad on page 10)--250 386-BATH (2284)

Redesign, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 889-9650

RENO MEN

www.reno-men.ca- - - - - - - - - - - - - - - - - Victoria 250 885-9487

Rob Ron Developments Ltd., Victoria - - - - - - - - - - - - - - - - -250 544-0120 Shanberg Construction, Victoria - - - - - - - - - - - - - - - - - - - - -250 889-5773 StrongBack, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 886-9025 Sunset Village Homeworks, Victoria - - - - - - - - - - - - - - - - - -250 216-9413

TLC CONTRACTING INC.

Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - 250-592-1782

Triple R Construction Inc., Victoria - - - - - - - - - - - - - - - - - - -250 634-1989 Westfield Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 857-0836 X 2 Lewis Modern Home Renovations, Qualicum Beach - - - -250 618-6025

YAGER CONSTRUCTION

CUSTOM HOMES, COMMERCIAL, RENOVATION/ADDITIONS www.yagerconstruction.ca - - - - - - - - -Victoria 250 883-7674 (See our ad on this page)

Contractors - Sheet Metal Blue Valley Mechanical Ltd., Shawnigan Lake - - - - - - - - - - -250 388-3536

Contractors - Flooring Heritage Hardwood Floors, Victoria- - - - - - - - - - - - - - - - - - -250 480-8837

BBB. Providing free pre-purchase information to consumers for over 100 years.

TLC Contracting Inc. RESIDENTIAL • COMMERCIAL • GOVERNMENT • Bath • Kitchen • Plumbing • Electrical • Drywall • Structural Repairs • Painting • Ceramic Tile • Additions • Abestos Removal

FULLY INSURED

Three Guys Construction, Ladysmith - - - - - - - - - - - - - - - - - -250 327-2334

TLC CONTRACTING INC.

Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - 250-592-1782

Toulmin Construction & Excavation, Courtenay- - - - - - - - - - -250 331-3322 True Home Construction, Victoria - - - - - - - - - - - - - - - - - - - -250 516-9041 Vanguard Contracting, Victoria - - - - - - - - - - - - - - - - - - - - - -250 891-4184 Waterman Construction, Victoria - - - - - - - - - - - - - - - - - - - -250 885-5019 Waters Edge Construction Ltd., Victoria - - - - - - - - - - - - - - -250 812-3942 Westmark Construction Ltd., Nanaimo - - - - - - - - - - - - - - - -250 729-7540 West Terra Projects Inc, Victoria- - - - - - - - - - - - - - - - - - - - -250 883-6220

YAGER CONSTRUCTION SEE OUR AD ON THIS PAGE

www.yagerconstruction.ca - - - - -Victoria 250 883-7674

Controls, Control Sys & Regulators HOULE ELECTRIC LTD. 2014 TORCH AWARD FINALIST

250-592-1782 tlccontractinginc1@gmail.com cell: 250-661-5128 A&R Homes, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 888-5436 Akeroyd Construction, Victoria - - - - - - - - - - - - - - - - - - - - - -250 744-6959 Alan Jones Construction Ltd., North Saanich - - - - - - - - - - - -250 656-2164 All Island Renovations, Victoria - - - - - - - - - - - - - - - - - - - - -250 882-5032 All Out Contracting Ltd., Mill Bay - - - - - - - - - - - - - - - - - - - -250 883-7477 Appleford Building Company, Victoria - - - - - - - - - - - - - - - - -250 370-0115 Arbor Renovations, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 882-8080 Argo Contracting Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - - -250 741-0607 Award Builders Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 361-5359 Black Tree Developments Ltd., Victoria - - - - - - - - - - - - - - - -250 893-3637 Bola Construction & Contracting, Victoria - - - - - - - - - - - - - -250 896-9896 Camelot Homes, Qualicum Beach - - - - - - - - - - - - - - - - - - - -250 752-7909 Circon Construction Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 658-0449 Citta Construction Ltd., Saanichton - - - - - - - - - - - - - - - - - - -250 544-1837 CJ Building, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 384-7175 Classic Home Improvements, Victoria - - - - - - - - - - - - - - - - -250 477-2757 DADS Homes & General Contracting Inc., Campbell River- - -250 830-7144 D H Contracting, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - -250 619-2639 DMS Homes Ltd., North Saanich - - - - - - - - - - - - - - - - - - - -250 888-4152 Downs Construction Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 384-1390 E K Industries Ltd., Cobble Hill - - - - - - - - - - - - - - - - - - - - - -250 920-8591 Excalibur Custom Homes Ltd., Nanaimo - - - - - - - - - - - - - - -250 616-3164 Fitchett Construction, Sooke- - - - - - - - - - - - - - - - - - - - - - - -778 425-0930 Gary Sandhu Developments Ltd., Victoria - - - - - - - - - - - - - -250 516-4428 GBT Construction, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 920-6326 Gorter Construction Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 380-7343 Griffin Properties Ltd., North Saanich - - - - - - - - - - - - - - - - -250 656-8621 Heatherbrae Builders Co. Ltd., Nanaimo - - - - - - - - - - - - - - -250 585-0117 Highwest Contracting, Victoria - - - - - - - - - - - - - - - - - - - - - -250 858-1372 Home On The Mend, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 595-8585 Houston Homes, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-8397 Interactive Construction Inc., Victoria - - - - - - - - - - - - - - - - -250 886-3833 JPL Construction, Duncan - - - - - - - - - - - - - - - - - - - - - - - - -250 746-6416 Limona Construction, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 474-4771 Lou’s Armour Contracting, Nanaimo - - - - - - - - - - - - - - - - - -250 816-3879 MAC Renovations Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 384-6091 Mike Geric Construction Ltd, Victoria - - - - - - - - - - - - - - - - -250 590-3666 One on One Improvements, Victoria - - - - - - - - - - - - - - - - - -250 478-0271 Peter Schultze Construction Ltd., Victoria - - - - - - - - - - - - - -250 472-0344 Piluso Construction Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 386-0620 Renuit Home Improvements and Contracting, Courtenay- - - -250 792-3827 Restacon Services, Nanaimo - - - - - - - - - - - - - - - - - - - - - - -250 754-6311 RHI Contracting Ltd., Sidney- - - - - - - - - - - - - - - - - - - - - - - -250 656-8688 Road’s End Contracting Ltd., Sooke - - - - - - - - - - - - - - - - - - -250 883-5763 Seabrook Developments Ltd., Victoria - - - - - - - - - - - - - - - - -778 747-3373 Sharples Contracting Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 361-7171 Steve Copp Construction Ltd., Victoria - - - - - - - - - - - - - - - -250 920-9004 Storey’s Gate, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 858-2678

300A – 2261 Keating Road, Saanichton - - - - - - 250 544-0099 2377 Cienar Drive, Nanaimo - - - - - - - - - - - - - - 250 758-3011 www.houle.ca---------------------(See our ad on page 15)

Reliable Controls Corporation, Victoria - - - - - - - - - - - - - - - -250 475-2036 Simpson Controls Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - -250 383-9490

Copiers & Copier Supplies Island Office Equipment Ltd., Victoria - - - - - - - - - - - - - - - - -250 384-7148 Unity Business Systems, Victoria - - - - - - - - - - - - - - - - - - - -250 384-7243

Copy & Duplicating Service Island Blue Print Co. Ltd., Victoria- - - - - - - - - - - - - - - - - - - -250 385-9786

Corporate Housing Premiere Suites, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 595-5639

Counter Tops Colonial Countertops Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 383-1926 Eurocraft Marble, Saanichton- - - - - - - - - - - - - - - - - - - - - - -250 544-2226 Exotic Stone, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 881-1001 FloForm Countertops, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 472-1200 Paterson Countertops Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 382-4228 Stone Trends Marble & Granite Ltd., Sidney - - - - - - - - - - - -250 655-6260 Tyndal Distributors Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 391-8785

Counter Tops - Concrete Bullseye the Granite Guy, Crofton - - - - - - - - - - - - - - - - - - - -250 324-3998

Couriers Hillside Business Services, Victoria- - - - - - - - - - - - - - - - - - -250 370-0446

Crane Service H. D. Trucking Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 479-1369 L B Crane Rentals, Victoria- - - - - - - - - - - - - - - - - - - - - - - - -250 388-6864

Credit & Debt Counseling 4 Pillars Consulting, Nanaimo- - - - - - - - - - - - - - - - - - - - - - -250 729-9500 4 Pillars Consulting,Benji Houser, Victoria - - - - - - - - - - - - - -250 882-5556 4 Pillars Consulting Group, Chris Grew, Victoria - - - - - - - - - -250 880-1618 4 Pillars Victoria - Blair Greenwood, Victoria - - - - - - - - - - - -250 590-7890 Credit Counselling Society, Victoria- - - - - - - - - - - - - - - - - - -888 527-8999

Cremation Services CEDAR VALLEY MEMORIAL CEMETARY & CREMATION CENTRE SEE OUR AD ON PAGE 17

2347 Cedar Rd., Nanaimo - - - - - - - - - - - -250.722-2244

Pacific Coast Cremation Ltd., Victoria - - - - - - - - - - - - - - - - -778 433-9344

Custom Home Builders YAGER CONSTRUCTION

CUSTOM HOMES, COMMERCIAL, RENOVATION/ADDITIONS www.yagerconstruction.ca -Victoria - - - - - - - - 250 883-7674 (See our ad on this page)

Your dream, our team. Specializing in... ■ Custom Homes ■ New Construction ■ Renovations ■ Finishing ■ Heritage Restorations

■ Remote Location Construction ■ Timber Frame ■ Log Homes & Log Finishing ■ Project Management & Commercial Projects

AARON YAGER 250-883-7674 www.yagerconstruction.ca

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

DAIRY PRODUCTS - WHOLESALE - DRAINAGE CONTRACTORS

Dairy Products-Wholesale

We Specialize in

Island Farms, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 360-5200

Dancing Supplies

TRENCHLESS PIPE REPLACEMENT

Toes ‘N’ Taps Dance Shoppe Ltd., Victoria- - - - - - - - - - - - - -250 480-0017

Less Digging = Less Mess

Data Systems - Consultants & Designers HOULE ELECTRIC LTD.

300A – 2261 Keating Road, Saanichton - - - - - - 250 544-0099 2377 Cienar Drive, Nanaimo - - - - - - - - - - - - - - 250 758-3011 www.houle.ca---------------------(See our ad on page 15)

COMPLETE SEWER & DRAIN SERVICE

■ Video Camera Pipe Inspection ■ Electronic Pipe Locating ■ Cleaning, Repairing & Replacing of all Systems

(Sewers, Storm Drains and Water Mains)

■ Drain Cleaning & High Pressure Flushing

Deck Builder Cinna Moon Bay Landscapes Ltd., Campbell River - - - - - - - -877 336-2301 Deckadence Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 386-0400

Decks

250-480-4806 3460 Cedar Hill Road, Victoria

FROM THE GROUND UP LANDSCAPE & CARPENTRY

www.ftguland.com - - - - - - - - - - - - - - - Victoria 250 216-9476

Superior Island Vinyl Deck & Rail Inc., Victoria - - - - - - - - - -250 818-8488

Residential & Commercial

FAST, CLEAN, RELIABLE • 24 HOUR EMERGENCY SERVICE • LOCALLY OWNED & OPERATED WCB-LICENSED & INSURED • FREE ESTIMATES • WWW.ROYALROOTER.CA

VICTORIA DECK LTD.,

www.victoriadeck.com 512 William Street, Victoria - - - - - - - - - - - - 250-478-0641

Wrap-It Systems, Courtenay- - - - - - - - - - - - - - - - - - - - - - - -250 702-0069

Decoration Contractors - Party, Convention, Etc Insite Display, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 595-3404

Delivery Service ABE MOVING & HAULING SEE OUR AD ON PAGE 21

www.abemoving.com - - - - - - - - - - - - - - -250 220-9334

Albatross Delivery Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 880-0520

Dental Laboratories Turner Dental Laboratory Ltd., Victoria - - - - - - - - - - - - - - - -250 475-2525

BBB TORCH AWARD WINNER

Dentistry-Cosmetic PACIFIC COAST DENTAL Dr. Michael L Bennett, Inc. General Dentistry

www.pacificcoastdental.com - - - Victoria 250 383-0123

Dentists Academy Dental, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 385-6552 Cresta Dental Centre, Victoria - - - - - - - - - - - - - - - - - - - - - -250 384-7711 Dr. Anastasia Loumbardias Inc., Victoria - - - - - - - - - - - - - - -250 474-4322 Dr. M.R. Ferg, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - -250 716-3388 Dr. Patrick J. S. Finnigan Inc., Victoria - - - - - - - - - - - - - - - - -250 595-3444 Dr. Stephen M. Fowler Inc., Duncan - - - - - - - - - - - - - - - - - -250 746-8700

BBB 2013/14/15ner Award W16in 20 Runner-utp Finalis

AWARD WINNING SERVICE YOU CAN TRUST Torch Award Winner 2013/14/15 & 2016 Runner Up Finalist BBB Torch Awards - Ethical Decision Making

MAYFAIR DENTAL CENTRE LTD

Family & Cosmetic Dentistry New Patients Welcome www.mayfairdental.ca 186-3147 Douglas St, Vic - - - - - - - - - - 250 384-1154

Mayfair Dental Centre Ltd., Victoria - - - - - - - - - - - - - - - - - -250 384-1154

PACIFIC COAST DENTAL Dr. Michael L Bennett, Inc. General Dentistry

www.pacificcoastdental.com - - - Victoria 250 383-0123 Poplar Dental Centre, Victoria - - - - - - - - - - - - - - - - - - - - - -250 477-8833 Today’s Dental Centre, Victoria - - - - - - - - - - - - - - - - - - - - - -250 382-5233

Denturists Beautiful Smiles Denture Clinic Inc., Duncan - - - - - - - - - - - -250 748-3843 Peninsula Denture Clinic Ltd., Victoria- - - - - - - - - - - - - - - - -250 658-1417 Saanich Walk - In Denture Clinic, Victoria - - - - - - - - - - - - - -250 595-1665

Digital Marketing WebBloom, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 884-7934

Doors

• Strata Assessments & Maintenance • Pipe Locating & Mapping Services • Sewer & Waterline Renewals • Drainage Pumps & Engineered Systems

Dave’s Doors & More Inc., Parksville- - - - - - - - - - - - - - - - - -250 954-3817

Doors - Commercial Action Door Service, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 383-2795

Drafting Services AJB Home Design, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 595-0858

Drainage Contractors

250-590-1535

Testimonials, Specials & Information online - www.drainscope.net

Brighton Drain Services Ltd., Sidney - - - - - - - - - - - - - - - - - -250 598-2023 DrainScope.net of Victoria BC, a division of Pacific One Holdings Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 590-1535 Raintek Drainage & Waterproofing, Victoria - - - - - - - - - - - -250 896-3478 Richard’s Island Perimeter Drains, Duncan- - - - - - - - - - - - - -778 977-3355

LICENSED • INSURED • 100% DEDICATED TO EXCELLENCE BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

DRAINAGE CONTRACTORS – ELECTRICAL CONTRACTORS Electrical Contractors

Dry Wall Contractors

Drainage Contractors DRAINSCOPE.NET-THE DRAINAGE SOLUTION COMPANY SEE OUR ADS ON PAGES 2, 14, 23 & 29 www.drainscope.net----------------Victoria 250-590-1535

ROYAL ROOTER PLUMBING & DRAIN CLEANING SEE OUR AD ON PAGE 14

www.royalrooterplumbing.ca - - -Victoria 250 480-4806

Van-Roc Interiors Ltd., Parksville- - - - - - - - - - - - - - - - - - - - -250 947-9220

Dryer Vent Cleaning TSS Cleaning Services, Nanaimo - - - - - - - - - - - - - - - - - - - -250 729-5634

Drywall Taping & Texturing Gypsum G Squared Drywall, Sooke- - - - - - - - - - - - - - - - - - -250 882-2180

Duct Cleaning

VICTORIA DRAIN SERVICES LTD. SEE OUR AD ON PAGE 14

www.victoriadrains.com--------------------250 818-1609

WADE ROBERTS PLUMBING

gotpipes.ca---(See our ad on page 23) - - - - - - - - - - -250 883-7545

Wet Coast Drainage Solutions, Victoria- - - - - - - - - - - - - - - -250 889-5478

Draperies & Curtains-Retail/Custom PACIFIC BLINDS & DRAPES

738 Caledonia Ave, Victoria - - - - - - - - - - - - - - - 250 383-8515 www.pacblinds.ca - - - - - - - - - - - - - (See our ad on page 11)

RUFFELL & BROWN WINDOW FASHIONS

1-2745 Bridge St, Victoria - - - - - - - - - - - - - - - - 250 384-1230 www.ruffell-brown.com - - - - - - - - - - (See our ad on page 11)

Driveway Installation, Paving & Repair Arrowhead Paving, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 883-7326

Driving Instruction 1ST CLASS DRIVING SCHOOL LTD.

Aero Furnace Duct & Chimney Cleaning Ltd, Victoria - - - - - -250 479-0090

AIRESERV OF GREATER VICTORIA

AireServ.ca/greater-Victoria- - - - - - - - - - - - - - 778 747-0317

Oliver’s Power Vacuum & Chimney Sweep, Courtenay - - - - -250 338-8524

SERVING VICTORIA & REGION SINCE 1985

Electrical Contractors

Commercial Driver Training – ICBC Licensed www.instructordarryl.com - - - - - - - - Courtenay 250 897-9875

Saferway Driver Training School Ltd., Victoria - - - - - - - - - - -250 385-8212 Wallace Driving School Ltd., Victoria - - - - - - - - - - - - - - - - -250 383-7483

Drug Abuse/Addiction-Info/Treatment Sunshine Coast Health Center, Powell River - - - - - - - - - - - -604 487-9050

Dry Wall Contractors Capital City Drywall & Painting, Victoria - - - - - - - - - - - - - - -250 478-2599 Gordon ‘N’ Gordon Interiors Ltd., Victoria - - - - - - - - - - - - - -250 474-2100 Phil’s Professional Drywall, Victoria - - - - - - - - - - - - - - - - - -250 361-8107 Steel City Drywall, Brentwood Bay - - - - - - - - - - - - - - - - - - -250 589-2672

Committed to Excellence in Quality and Customer Satisfaction.

250-652-2554

RESIDENTIAL & COMMERCIAL PROFESSIONAL ELECTRICAL SERVICES. Ask about our state-of-the-art Home Automation Systems

• Service Calls • Lighting Specialists • Computer/Phone/TV Cabling • Back-Up Power Supplies • EMF Testing and more... Bonded • Insured mcginniselectric.ca Licensed RESIDENTIAL & COMMERCIAL

250-886-4611

106 – 1039 Langford Parkway, Victoria | www.compasselectric.net

A. A. Clarke Electric Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 858-7004 Absolutely Electrical, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 704-6808 Amped Electrical Contracting, Victoria - - - - - - - - - - - - - - - -250 882-5282

BREWIS ELECTRIC COMPANY LTD. Commercial • Residential • Industrial www.brewiselectric.com

Earthservice

638 Hillside Ave, Vic - - - - - - - - - - - - - - 250-383-5157 Brewis Electric Company Ltd., Victoria - - - - - - - - - - - - - - - -250 383-5157 Calgar Electrical Installations Inc., Victoria - - - - - - - - - - - - -250 658-2983 Canem Systems Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 475-1955

COASTLINE ELECTRICAL & PLUMBING

INC.

Nanaimo and Central Vancouver Island- - - - - - - 250 729-8055 www.coastlinecontracting.ca

Colwood Electric Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - -250 478-1849

COMPASS ELECTRIC LTD.

VIDEO PIPE INSPECTION & LOCATING SERVICE • Complete Power Flushing Drain & Sewer Service • Complete Drain & Sewer Power Rooter Service • Wet Basements Made Dry • Repair & Renewal of Perimeter Drain & Sewer Lines • Sump Pump Repair & Replacement • Water Main Repair & Replacement

I OR

Professional Service at a Reasonable Cost — Your Satisfaction Our Aim (As Always)

Vancouver Island & the Gulf Islands

250-479-0195 www.earthservice.ca

Committed to Excellence in Quality & Customer Satisfaction! 106-1039 Langford Pkwy., Victoria - - - - - - - - - - 250 886-4611

Current Electric Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 472-0666 EM Electrical Contracting, Victoria - - - - - - - - - - - - - - - - - - -250 216-7708 Emery Electric, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 383-6961 Fairfield Electric, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 885-1227 Gorge Electrical Services Ltd., Victoria - - - - - - - - - - - - - - - -250 658-0960

HOULE ELECTRIC LTD.

300A – 2261 Keating Road, Saanichton - - - - - - 250 544-0099 2377 Cienar Drive, Nanaimo - - - - - - - - - - - - - - 250 758-3011 www.houle.ca---------------------(See our ad on page 15)

JLS Electric Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 507-5362 KJ Contracting Ltd, Nanaimo - - - - - - - - - - - - - - - - - - - - - - -250 754-4569 Lenius & Osborn Electric 1991 Ltd., Saanichton - - - - - - - - - -250 475-6051 Malcolm’s Electrical Contracting Ltd., Sidney- - - - - - - - - - - -250 656-2212 Mazzei Electric, Nanaimo- - - - - - - - - - - - - - - - - - - - - - - - - -250 751-1727 McDonald Electric Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 474-3234

MCGINNIS ELECTRIC

SERVING VICTORIA & REGION SINCE 1985 Lighting Specialists•Computer/Phone/TV Cabling•Back-Up Power Supplies www.mcginniselectric.ca-------------------Victoria 250 652-2554 (See our ad on this page 15)

Mega Power Installations Ltd., Victoria- - - - - - - - - - - - - - - -250 475-2100 Mr. Electric of Campbell River, Campbell River- - - - - - - - - - -855 673-1855

MR. ELECTRIC OF VICTORIA

www.victoria.mrelectric.com - - - - - - - - - Victoria 250 294-9423

OPTIMUS ELECTRIC INC.

Micro-Hydro•Solar PV Panels•Data Networks•EV Stations•Panel Upgrades www.optimuselectric.ca - - - - - - - - - - - - - - - - - - 250 709-1477

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

ELECTRICAL CONTRACTORS - FIREPLACE GAS INSTALLATION & REPAIR

Electrical Contractors

Excavating Contractors

PR Bridge Systems Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 475-3766 Tyler Electric, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 882-2111

Electric Equipment & Supplies-Wholesale Burwood’s Electric Motor Service Limited, Nanaimo- - - - - - -250 753-6544 Wesco Distribution Victoria, Victoria- - - - - - - - - - - - - - - - - -250 382-7265

Electric Equipment-Service & Repair Troy Electric Sales & Service Ltd, Victoria - - - - - - - - - - - - - -250 382-7442

Electric Power Line Construction Coast Powerline, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 474-6039

Electric Power Systems Committed to Excellence in Quality & Customer Satisfaction! www.compasselectric.net----(See our ad on page 15)---250 886-4611

MCGINNIS ELECTRIC

Victoria - - - - - - - - - - - - - - - - - - - - - - - - - 250-652-2554

Electric Scooters Kgeez Cycle, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - -778 678-0069

Electronic Equipment & Supplies-Dealers McKays Electronic Experts, Nanaimo - - - - - - - - - - - - - - - - -250 391-4407

Emergency Disaster Preparedness Equip & Supplies Total Prepare Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - -778 265-5331

Employment Agencies Better Choice Staffing, Victoria - - - - - - - - - - - - - - - - - - - - -250 590-5120 StaffQuest Placement Group Inc., Nanaimo - - - - - - - - - - - - -250 751-2717 Talentcor, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 381-3254 WCG International Consultants Ltd, Victoria - - - - - - - - - - - -250 389-0699

Employment Contractors-Temporary Help Rhino Labour Temp Services, Victoria - - - - - - - - - - - - - - - - -250 381-0202 Trades Labour Corporation Victoria, Victoria - - - - - - - - - - - -250 386-0024

Energy Management & Conservation Const City Green Solutions, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 381-9995

Energy Service Companies FortisBC Energy Inc. - Vancouver Island, Victoria - - - - - - - - -250 380-5789

Engineers-Professional SPAR Consultants, Victoria- - - - - - - - - - - - - - - - - - - - - - - - -250 477-7777

Engines-Rebuild & Exchange Cord’s Alpine Engine Specialists & Machine Shop Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 388-4334

Environmental & Ecological Services Bin There Dump That, Duncan - - - - - - - - - - - - - - - - - - - - - -250 590-6336 Eartheasy.com, Parksville- - - - - - - - - - - - - - - - - - - - - - - - - -888 451-6752

Estheticians Bella Donna Esthetics, Nanimo- - - - - - - - - - - - - - - - - - - - - -250 754-1113

Event Planners Decorate Victoria with Huff N Puff, Victoria - - - - - - - - - - - -250 382-4833

Excavating Contractors

Berry & Vale

Office: 250-286-3505 Fax: 250-286-3519

Executive Search Consultants The Executive Network Inc., Victoria- - - - - - - - - - - - - - - - - -250 389-2848

Exercise Equipment Aloyd Fitness Equipment Ltd., Victoria - - - - - - - - - - - - - - - -250 478-0225

Fabric Shops Cloth Castle, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-2112

GALA FABRICS

COMPASS ELECTRIC LTD.

C ONTRACT ING LTD

Michell Excavating Ltd., Saanichton - - - - - - - - - - - - - - - - - -250 652-1640 R T Excavating Ltd., Parksville - - - - - - - - - - - - - - - - - - - - - -250 248-9565 Taylor Excavating, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 883-1645 Wilson Bobcat Ltd., Sooke - - - - - - - - - - - - - - - - - - - - - - - - -250 642-3822

104 – 1483 Douglas St, Victoria - - - - - - - - - - - - 250 389-1312 www.galafabrics.com

Fire Extinguishers Crest Fire Extinguishers Ltd., Victoria - - - - - - - - - - - - - - - - -250 386-7222

Fire Protection Equipment & Supplies Western Canada Fire Protection Ltd., Victoria - - - - - - - - - - -250 727-3382

Fireplace Equipment-Retail

CBS MASONRY

2013 & 2015 TORCH AWARD WINNER-HOME IMPROVEMENT “Quality is Our Guarantee!”~ Charlie B. Sims- - - - - - - -250 294-9942 www.cbsmasonry.com - - - - - - - - - - - - - - -(See our ads on page 20)

WILK STOVE LTD.

www.wilkstove.com - - - - - - - - - - - - - Victoria 250 382-5421

Fireplace/Gas-Installation & Repair

Farm Equipment Island Tractor & Supply Ltd., Duncan- - - - - - - - - - - - - - - - - -250 746-1755

Fax Transmission Service SRFax, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -866 697-7329

Fence Fenceline Products Ltd., Parksville - - - - - - - - - - - - - - - - - - -250 248-3122 Good Neighbours Fencing, Sooke - - - - - - - - - - - - - - - - - - - -250 589-2613 Miller Fence, North Saanich- - - - - - - - - - - - - - - - - - - - - - - -250 656-7529 Nordic Industries Ltd., Saanichton - - - - - - - - - - - - - - - - - - -250 652-0022 Tower Fence Products Ltd., Victoria- - - - - - - - - - - - - - - - - - -250 478-9733 Urban Cedarworks Limited, Victoria - - - - - - - - - - - - - - - - - -250 380-7022

Fence-Sales, Service & Contractors DOUBLE D FENCING LTD.

Serving Victoria and South Island - - - - - - - - - 250 883-1391 www.doubledfencing.ca

FENCELINE PRODUCTS LTD.

Chainlink Fence • Galvanized Pipe & Supplies Gate Hardware for Chainlink & Wood Gates Chainlink Gates & Dog Kennels • Farm & Deer Gates Farm, Residential, Deer & Rabbit Wire Fence & More T-Posts up to 10ft •Treated Wood Fence Posts & Rails Gallagher Electric Fence Supplies•Deer Net up to 8ft “Most rolls of wire sold by the roll or by the foot”

FOCAL POINT

F I R EP L AC E CO.

Your Fireplace & Chimney • Gas Fireplaces & Inserts Expert for over 30 Years! • Outdoor Fireplaces & Fire Pits • Wood Burning fireplaces, Stoves & Inserts • Chimney Builder & Repair 250-714-0363 • www.focalpointfireplace.ca focalpointfireplaceco@gmail.com

929 Church Road, Parksville -------------- 250 248-3122 www.fencelineproducts.ca --------------- 1-800-804-5463

FROM THE GROUND UP LANDSCAPE & CARPENTRY

www.ftguland.com - - - - - - - - - - - - - - - Victoria 250 216-9476

Financial Planning Consultants Fischer Financial Services, Victoria - - - - - - - - - - - - - - - - - - -250 475-3447

HALSEY FINANCIAL GROUP LTD.

201-4430 Chatterton Way, Victoria - - - - - - - - - - 250 475-6700 www.halseyfinancial.com

Howe & Gramlich Wealth Management, Inc, Victoria- - - - - -250 953-6814 Investment Planning Counsel - Royal Oak, Victoria- - - - - - - -250 744-3575 ZLC Financial - Kenneth McNaughton, Victoria - - - - - - - - - -250 727-3445

YOUR GAS, WOOD &FIREPLACE PELLET STOVE SHOWROOM SPECIALISTS

OPEN

2014 TORCH AWARD FINALIST WOOD  GAS  PELLET

Financial Services Coast Capital Savings, Surrey- - - - - - - - - - - - - - - - - - - - - - -250 483-7000

FIRST ISLAND FINANCIAL SERVICES LTD.

INSTALLATION SERVICE  WETT CERTIFIED  REPAIRS  CHIMNEY SWEEPS  AND MORE... 

Suite 101-727 Fisgard Street, Victoria- - - - - - - - 250 388-5441 www.firstisland.com

• Excavating Moe Fisgard AssetVale Management, Victoria- - - - - - - - - - - - - - - - - -250 382-9255 • Trucking Garat Financial Group Ltd., Campbell River - - - - - - - - - - - - -250 287-2310 • Landﬁll Operations Cell: 250-287-6387 GICdirect.com Financial Services Ltd., Victoria- - - - - - - - - - -250 592-7707 • Site Servicing berryandvale@shaw.ca Hinkkala & Associates Financial Services Inc, Nanaimo - - - -250 585-2088 Meritage Financial Group, Victoria - - - - - - - - - - - - - - - - - - -800 487-4028 National Money Mart Company, Victoria- - - - - - - - - - - - - - -250 595-5211 Sterling Financial Accounting Services, Victoria- - - - - - - - - -250 857-1857 The Wright Brothers Financial Services Inc., Victoria - - - - - -250 382-2366

Financing Company Capital, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 595-2346 E xca va t in g •• berryandvalecontracti Tr u c k i n g • S i t e S er v i c i n g ng.ca 250.286.3505

Fire & Water Damage Restoration

Belfor Restoration Services, Nanaimo - - - - - - - - - - - - - - - - -250 756-9333 Propacific Restorations Ltd., Nanaimo- - - - - - - - - - - - - - - - -250 756-9966 Rocky Cross Construction Ltd., Victoria - - - - - - - - - - - - - - - -250 391-4008 Excava ting • Truck ing • Site S er vicing RS Restoration Services Ltd., Victoria - - - - - - - - - - - - - - - - -250 383-0030 Active Bobcat & Trucking Ltd., Victoria - - - - - - - - - - - - - - - -250 598-3222 ServiceMaster of Victoria Disaster & Restoration Services, Atlas Excavating Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - -250 590-1810 Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 474-8883 Berry & Vale Contracting Ltd. ------ Campbell River 250 286-3505 Smartway Restoration Ltd., Victoria - - - - - - - - - - - - - - - - - -250 380-6393 (See our ad on this page) The Whole Show Restorations Inc., Parksville - - - - - - - - - - -877 248-0444 Winmar, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 386-6000 Dave Bedard & Sons Contracting Ltd., Nanoose Bay - - - - - -250 248-1416 Winmar Nanaimo, Nanaimo- - - - - - - - - - - - - - - - - - - - - - - -250 758-9899 Don Mann Excavating Ltd., Victoria - - - - - - - - - - - - - - - - - -250 479-8283

EARTHSERVICE DRAINMASTER INC.

6459 Pat Bay Hwy, Victoria - - - - - - - - - - - - - - - 250 474-4733 www.earthservice.ca- - - - - - - - - -(See our ad on page 15 & 23)

Five Star Aggregate & Excavating Ltd., Campbell River- - - - -250 923-7553 G Truswell Excavating Ltd., Cobble Hill - - - - - - - - - - - - - - - -250 743-9989 L & E Excavating, Cedar- - - - - - - - - - - - - - - - - - - - - - - - - - -250 722-2624

Fire Alarm Systems 4 Seasons Fire Prevention Services Ltd., Victoria - - - - - - - - -250 381-6617 Caledonia Fire Protection Ltd., Nanaimo - - - - - - - - - - - - - - -250 244-6303 Western Canada Fire Protection (Nanaimo) Ltd., Nanaimo - -250 751-4929



WOOD ■ GAS ■ PELLET

➤ Installation ➤ Service

➤ Chimney Lining

& Re-Lining

inflameheating.ca

➤ Hearth Products ➤ Repairs & Accessories ➤ WETT Certified ➤ Chimney Sweeps

FREE CONSULTATION & QUOTES

250 415 0747 inflameheating.ca

FOCAL POINT FIREPLACE COMPANY

Qualicum 250 752-0363- - - - - - - - - - - Nanaimo 250 714-0363

GASLIGHT HEAT SERVICES

gaslightheat.ca- - - - - - - - - - - - - - - - - - Victoria 250 380-0407

In-Flame Heating, Saanichton- - - - - - - - - - - - - - - - - - - - - - -778 403-0128

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

FITNESS CENTRES – GARDEN & LAWN SPRINKLER SYSTEMS Furnace & Boiler Cleaning

Fitness Centers

Furniture-Retail M & N MATTRESS SHOP

North Ridge Fitness Centre Ltd, Nanaimo - - - - - - - - - - - - - -250 751-0505 Studio 4 Athletics Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 382-3687 Valley Health & Fitness, Cobble Hill - - - - - - - - - - - - - - - - - -250 743-0511 VI Fitness, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 756-2985 VI Fitness, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 477-9299 VI Fitness, Courtenay- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 338-9247 VI Fitness, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 595-3354 VI Fitness, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 754-2348 VI Fitness, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-3334 VI Fitness, Campbell River - - - - - - - - - - - - - - - - - - - - - - - - -250 286-1019 VI Fitness Centres, Saanichton - - - - - - - - - - - - - - - - - - - - - -250 652-5498

2014 BBB TORCH AWARD FINALIST-Lifestyle 1-291 East Island Hwy., Parksville - - - - - - - - - - 250-248-7133 www.parksvillemattress.com - - - - - -(See our ad on page 21)

Merit Home Furniture, Campbell River - - - - - - - - - - - - - - - -250 286-0868 Merit Home Furniture Duncan, Duncan - - - - - - - - - - - - - - - -250 746-5527 One Stop Furniture Shop Inc., Sidney - - - - - - - - - - - - - - - - -250 655-7467 Sager’s Fine Furniture Ltd., Victoria- - - - - - - - - - - - - - - - - - -250 386-3841 Sidney Buy & Sell, Sidney - - - - - - - - - - - - - - - - - - - - - - - - -778 351-2244 Uncle Albert’s Home Furnishings Ltd., Duncan - - - - - - - - - - -250 748-1732

Garage Doors & Openers

Flight School Victoria Flying Club Inc., Sidney - - - - - - - - - - - - - - - - - - - - -250 656-4321

GARAGE DOOR DEPOT

Floor Coverings & Installation MALTA FLOORING INSTALLATION SERVICES

Carpets, Lino,Hardwood, Laminate, Vinyl Plank & Repair/Restretching/ Squeaky Floors and Floor Blown Sound Deadening Silencer 2013 BBB Torch Award Finalist - - - - - - - - - - - - 250 388-0278 www.maltaservicesltd.ca Mastercraft Flooring Ltd., Duncan- - - - - - - - - - - - - - - - - - - -250 748-9977 Pacific Coast Floor Coverings Inc., Victoria - - - - - - - - - - - - -250 474-0411

UNITED FLOORS

www.unitedfloors.ca - - - - - - - - - - - Visit a location near you

Floor Laying, Refinishing & Resurfacing Image Hardwood Floors, Victoria - - - - - - - - - - - - - - - - - - - -250 704-8551

Floor Safety Treatments CD SPECIALTY CLEANING & RESTORATION LTD.

www.cdspecialty.ca---------------------------- -250-472-7611

Floor Waxing, Polishing & Cleaning MURPHY WALL-BEDS ORCA BUILDING MAINTENANCE NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON THIS PAGE

www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca -----250 721-0012 www.northerntropic.ca www.orcabuildingmaintenance.ca - - - - - - - -- ----Nan 250 474-4829 751-6722

RESIDENTIAL/COMMERCIAL - INSTALLATION, SERVICE & REPAIR

Phillips Power Vac Ltd., Victoria - - - - - - - - - - - - - 250 380-7090

Furnace Gas Install & Repair

www.garagedoordepot.ca - - - - - - - - - Victoria 250 885-5455 Garage Door Doctor Canada Ltd., Ladysmith - - - - - - - - - - - -250 748-4434

HARBOUR DOOR – OVER 25 YEARS OF SERIOUS SERVICE

IN-FLAME HEATING LTD.

2014 BBB TORCH AWARD FINALIST – INSTALLATION & REPAIR SEE OUR AD ON PAGE 16

www.inflameheating.ca - - - - - - - - - - - - -250 415-0747

Furnace Sales & Service COASTAL HEAT PUMPS & REFRIGERATION

Over 35 Years of Heat Pump Experience. www.coastalheatpumps.com - - - - - - - - - - 250 656-6868

GASLIGHT HEAT SERVICES

gaslightheat.ca- - - - - - - - - - - - - - - - - - Victoria 250 380-0407

Furniture-Retail Coombs Junction Furniture, Coombs - - - - - - - - - - - - - - - - - -250 752-4205 Dodd’s Furniture and Mattress, Victoria- - - - - - - - - - - - - - - -250 388-6663 Gabriel Ross Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 384-2554

JOHN'S BEDROOM BARN & FOAM WAREHOUSE Have a Great Night's Sleep! www.johnsbedrooms.com

101-841 Cliffe Avenue, Courtenay...................250 897-1666 1707 Bowen Road, Nanaimo...........................250 741-1777

John’s Bedroom Barn, Nanaimo - - - - - - - - - - - - - - - - - - - - -250 741-1777 LA-Z-Boy Furniture Galleries, Victoria - - - - - - - - - - - - - - - - -250 382-5269 Luxe Home Interiors, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 386-7632

GARAGE DOOR SALES•SERVICE & INSTALLATION•GATE SYSTEMS•OVERHEAD DOORS•RESIDENTIAL & COMMERCIAL www.harbourdoor.com, 210 Mary Street, Victoria - - - - 250 383-1606

High Standards Overhead Door Ltd., Lantzville- - - - - - - - - - -250 228-3667 Island Overhead Door (1979) Ltd., Nanaimo - - - - - - - - - - - - -250 758-3032 Tedford Overhead Doors and Gates Ltd., Victoria - - - - - - - - -250 727-6811

Garden & Lawn Equipment & Supplies Buy the Yard, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-7221 Integrity Sales & Distributors, Saanichton - - - - - - - - - - - - - -250 544-2072

Garden & Lawn Pond Dealers & Supplies Shibusa Pond & Landscape Services Ltd., Victoria - - - - - - - -250 480-7871

Garden & Lawn Sprinkler Systems GRAEME'S IRRIGATION

Taking the irritation out of irrigation

PROFESSIONAL INSTALL & SERVICE OF IRRIGATION SYSTEMS & LOW VOLTAGE LIGHTING

www.graemesirrigation.ca graemesirrigation@shaw.ca ---------------250 294-9787

HALLS EARTHSERVICE IRRIGATION

6459 Pat Bay Hwy, Victoria - - - - - - - - - - - - - - - 250 652-0112 www.hallsearthserviceirrigation.ca- - - - - - - - - - - - - - - Victoria

Victoria Garden Sprinkler Co., Saanichton - - - - - - - - - - - - - -250 652-0442

Orca Building Maintenance Ltd., Nanaimo- - - - - - - - - - - - - -250 751-6722

Floors-Industrial Island Floor Centre Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 475-3323

Food Manufacturers, Wholesalers, Dist. Islands West Manufacturers Ltd., Victoria - - - - - - - - - - - - - -250 727-0744 Natural Pastures Cheese Co., Courtenay - - - - - - - - - - - - - - -250 334-4422

Complete Satisfaction

Guaranteed or You Don't Pay! 26 YEARS EXPERIENCE Experience Matters

FREE ESTIMATES

Food Products-Organic Sustainable Produce Urban Delivery, Victoria- - - - - - - - - - - -250 383-7969

Forklift Repair & Maintenance Pacific West Forklift Service Ltd., Nanaimo - - - - - - - - - - - - -250 758-5722

Funeral Directors Chapel of Memories Funeral Directors, Port Alberni - - - - - - -250 723-3633 McCall Bros. Funeral Directors Ltd., Victoria - - - - - - - - - - - -250 385-4465 Sequoia Gardens Memorial Funeral & Cremation Services Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 658-6202 Toneff Funeral Services, Courtenay - - - - - - - - - - - - - - - - - - -250 338-4463

Funeral Homes Boyd’s Funeral Services Ltd., Campbell River - - - - - - - - - - - -250 287-2240 First Memorial Funeral Services, Duncan- - - - - - - - - - - - - - -250 748-2134 First Memorial Funeral Services, Victoria - - - - - - - - - - - - - -250 658-5244 First Memorial Funeral Services, Nanaimo - - - - - - - - - - - - -250 754-8333 First Memorial Funeral Services, Victoria - - - - - - - - - - - - - -250 384-5512 First Memorial Garden of Memories, Victoria - - - - - - - - - - -250 658-5244 H. W. Wallace Cremation & Burial Centre Inc., Duncan - - - -250 701-0001 Piercy’s Mt. Washington Funeral Home, Courtenay- - - - - - - -250 334-4464 Sutton’s Campbell River Funeral Home, Campbell River - - - -250 287-4812

THE "REAL" FLOOR MAINTENANCE SPECIALISTS

DRY STRIPPING & WAXING (NO WATER - NO CHEMICALS) SATIN OR HIGH GLOSS FINISH • FLOOR GROUT CLEANING • COMMMERCIAL CEILING CLEANING • AWNING CLEANING • FLOOR MAINTENANCE • JANITORIAL SERVICES • POST CONSTRUCTION CLEAN-UPS • BONDED & INSURED • RESTAURANT KITCHEN CLEANING • OVEN CLEANING (LIKE NEW) •STAINLESS STEEL CLEANING

Marcel Campeau (owner) Cel: 250-751-6722 • Email: orcabm@shaw.ca 240 Summit Drive, Nanaimo BC • www.orcabuildingmaintenance.ca A CEILING PRO (AUTHORIZED DEALER)

• Traditional burial gardens • Crematorium on site • Forest Walk of Memories for an eco-friendly cremation option • Customized memorialization

Funeral Related Services Cedar Valley Memorial Gardens & Crematorium, Nanaimo - -250 722-2244 Dr. Robin M. Richardson, PhD - Independent Funeral Planner, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 388-4274 First Memorial Funeral Services - Crematory, Victoria- - - - - -250 658-5244 Hatley Memorial Gardens & Crematorium, Victoria - - - - - - -250 478-1754 Mission Hill Crematorium, Courtenay - - - - - - - - - - - - - - - - -250 334-4464 Sands Funeral Chapel - Victoria, Victoria- - - - - - - - - - - - - - -250 388-5151

Tell us your story. Nominate great businesses for a BBB Torch Award.

Cedar Valley Memorial CEMETERY & CREMATION CENTRE

2347 Cedar Rd., Nanaimo 250.722-2244 | arbormemorial.ca/cedarvalley

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

GARDEN STORAGE/SHEDS - HEARING AIDS & ASSISTIVE DEVICES Garden Storage/Sheds WIZARD SCREENS & MORE

493-B Burnside Road East, Victoria- - - - - - - - - - 250-384-8931 www.wizardvictoria.com www.wizardscreens.com (See our ad on page 10 & 26)

Gardeners

Get Your Mind in the Gutter.

Gas Appliance Repair & Maintenance NORTHERN STAR PLUMBING/GAS/SERVICE

www.northernstarplumbing.ca - - - - - - Victoria 250 883-4347 www.northernstarplumbing.ca - - - - - - - Sooke 250 642-4499 (See our ad on page 23)

Gas Fitter NORTHERN STAR PLUMBING/GAS/SERVICE

www.northernstarplumbing.ca - - - - - - Victoria 250 883-4347 www.northernstarplumbing.ca - - - - - - - Sooke 250 642-4499 (See our ad on page 23)

WADE ROBERTS PLUMBING

Quality Plumbing, Gas fitting & Backflow Prevention that goes above what you would expect and gets the job done first time! www.gotpipes.ca - - - - - - - - - - - - - - - - - - - - - - 250 883-7545 (See our ad on page 23)

Gas-Propane-Equipment & Supplies Viper Fuels Inc., Chemainus - - - - - - - - - - - - - - - - - - - - - - - -250 246-1838

Gates & Gate Systems HARBOUR DOOR – OVER 25 YEARS OF SERIOUS SERVICE GARAGE DOOR SALES•SERVICE & INSTALLATION•GATE SYSTEMS•OVERHEAD DOORS•RESIDENTIAL & COMMERCIAL www.harbourdoor.com, 210 Mary Street, Victoria - - - - 250 383-1606

Gate Hardware & Supplies General Merchandise-Retail Capital Iron, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 385-9703

Glass-Auto, Plate, Window, Etc.

4 5” Continous Gutter 4 Soffit 4 Downpipes 4 Fascia 4 Rain Harvesting

A&D Glass Co. Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 383-7141 Allied Glass & Aluminum Products Ltd., Victoria - - - - - - - - -250 388-5108 Budget Glass Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - - - - - -250 758-3374 Excalabor Glass & Aluminum, Saanichton - - - - - - - - - - - - - -250 652-3833 First Response Glass Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 383-9300 Our Glass Shop, Parksville - - - - - - - - - - - - - - - - - - - - - - - - -250 954-1234

Gold, Silver & Platinum Dealers Victoria Bullion Exchange, Victoria - - - - - - - - - - - - - - - - - - -888 300-8809

Golf Courses-Private Westin Bear Mountain Golf Resort & Spa, Victoria - - - - - - -250 391-7160

Government-City-Village & Township City of Nanaimo, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - -250 754-4251

Granite Bullseye the Granite Guy, Crofton - - - - - - - - - - - - - - - - - - - -250 324-3998 Mid Island Granite Inc., Nanaimo - - - - - - - - - - - - - - - - - - - -250 591-7795

Grocers-Retail

% 10 GUTTER

Every home needs protecting. Leaves and other debris can OFF clog gutters very easily and cause significant damage to a perimeter drain system or to the gutters themselves. Protect your home. Gutter Sentry is a gutter cover and hanger in one solution. It creates one of the strongest gutter systems on the market today.

SENTRY

WITH THIS AD

Call For A Free Estimate

250-885-7409

www.acmegutterworks.com

2013 & 2014 BBB TORCH AWARD FINALIST-TRUSTWORTHINESS Roofing You Can Trust! - - - - - - - - - - - - - - - - - - 250-208-8866 www.roofingvictoria.ca-----(See our ad on page 25)

Friendly Giant Window & Gutter Cleaning, Victoria - - - - - - -250 884-4596

MJ HOME CARE SERVICES

A1 Scott’s Gardening & Landscaping, Victoria - - - - - - - - - - -250 883-5296 Capital City Garden Service, Victoria- - - - - - - - - - - - - - - - - -250 888-8930 Gardener For Hire, Victoria- - - - - - - - - - - - - - - - - - - - - - - - -250 478-9237

Fenceline Products Ltd., Parksville - - - - - - - - - - - - - - - - - - -250 248-3122

We Specialize in Renovations, New Construction & Repairs

Gutter Cleaning HIGH DEFINITION ROOFING LTD.

Pepper’s Foods, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 477-6513 The Market Stores, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 381-6000

Grocery-Bulk Food Stores For Good Measure Premium Bulk Foods, Victoria - - - - - - - - -250 477-6811

Grocery Gas Bar/Service Station Village Garage, Qualicum Beach- - - - - - - - - - - - - - - - - - - - -250 752-9542

Gutter Cleaning ABBA EXTERIORS INC.

FALL CLEAN-UP SPECIALS

• Gutter & Window Cleaning • Concrete Power Washing • Vinyl Siding Cleaning • Roof Sweep & De-Mossing • Carpentry Free Estimates • WCB Insured • BBB Certiﬁed *Seniors Discounts*

Locally Owned Family Business

www.abbaexteriors.ca --------------778 433-9275

ACME GUTTERWORKS

Gutters • Soffits • Fascia • Rain Barrels/Chains • Leaf Guard www.acmegutterworks.com- - - - - - - - - - 250 885-7409 (See our ad on this page)

www.mjwindowcleaning.ca- - - - - - - - - Victoria 250 508-6095

WINDOW VIPER

“For the Best Clean - Go Green” 6054 Chippewa Rd., North Cowichan - - - 250-8 15-5877

Gutter Leaf Guards MURPHY WALL-BEDS ACME GUTTERWORKS NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON THIS PAGE

www.murphybeds-victoria.com - -- ---------250 744-2195 www.qualityplumbing-heating.ca 250 885-7409 721-0012 www.northerntropic.ca www.acmegutterworks.com - - - - - -Victoria 474-4829

Gutters & Downspouts MURPHY WALL-BEDS ACME GUTTERWORKS NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON THIS PAGE

www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca 250 885-7409 721-0012 www.acmegutterworks.com www.northerntropic.ca - - - - - -Victoria - -- ---------250 474-4829

BlueLine Gutters, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 893-8481 Gordon’s Gutters & Home Maintenance, Port Alberni - - - - - -250 723-4113 Irwin Industries 1988 Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 382-5154 VGI Gutters Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 727-3042

Handyman Services Cedarhill Handyman.com, Victoria - - - - - - - - - - - - - - - - - - -250 477-7676

RENO MEN

www.reno-men.ca- - - - - - - - - - - - - - - - - Victoria 250 885-9487 South Island Renovations & Handyman Services, Saanichton 250 889-5022 The Home Handyman, Victoria - - - - - - - - - - - - - - - - - - - - - -250 532-8720

Hardware-Retail Victoria Speciality Hardware & Plumbing Ltd., Victoria- - - - -250 598-2966

Hardwood Floor Contractors All-Pro Hardwood Installations, Victoria - - - - - - - - - - - - - - -250 812-8088 Excel Hardwood Floor Refinishing, Victoria - - - - - - - - - - - - -250 589-5555 TDI Hardwood Floors, Victoria - - - - - - - - - - - - - - - - - - - - - -250 361-1377 Woodfellow Flooring, Victoria - - - - - - - - - - - - - - - - - - - - - -250 884-9663

Health & Diet Food Products-Retail Shaklee Canada Inc., Burlington - - - - - - - - - - - - - - - - - - - - -800 263-9138

Health & Fitness Program Consultants Body Blueprint Fitness Education, Victoria- - - - - - - - - - - - - -250 744-5633

Health & Medical (General) Resonant Light Technology Inc., Courtenay - - - - - - - - - - - - -250 338-4949

Health & Wellness Leading Edge Marketing, Victoria - - - - - - - - - - - - - - - - - - - -250 383-8267

TRIANGLE HEALING PRODUCTS

770 Spruce Ave., Victoria- - - - - - - - - - - - - - - - - 250 370-1818 www.trianglehealingproducts.com - - Toll Free 1-888-370-1818

Womyn’s Path of Healing, Campbell River - - - - - - - - - - - - - -250 203-4195

Health Clubs Club Phoenix, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 920-0300 Steve Nash Fitness World, Victoria- - - - - - - - - - - - - - - - - - -250 475-6002

Hearing Aids & Assistive Devices

Does everyone mumble? 17 Isla If so, book your FREE hearing test* today?

1.888.850.9979

nd location s

connecthearing.ca *Complimentary hearing tests only applicable for clients who are 50 years of age and no fees or purchase are necessary. See clinic for details.

CONNECT HEARING

connecthearing.ca - - - - - - - - - - - - - - - - -1-888-850-9979

Gordon Hearing Services, Comox - - - - - - - - - - - - - - - - - - - -250 941-8378 Island Beltone Hearing Care Centre, Victoria - - - - - - - - - - - -250 382-3323 NexGen Hearing, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 588-2955

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

HEAT PUMPS – INSURANCE SERVICES Heat Pumps

House Cleaning

Home Health Services

AIRESERV OF GREATER VICTORIA

BALANCE HOME CLEANING

COASTAL HEAT PUMPS & REFRIGERATION

EuroCan Group, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 727-6533 Kyla Kleaning & Contracting Ltd., Victoria - - - - - - - - - - - - - -250 891-5952

www.balancehomecleaning.com - - - - Victoria 250 479-0055

AireServ.ca/greater-Victoria- - - - - - - - - - - - - - 778 747-0317 Over 35 Years of Heat Pump Experience. www.coastalheatpumps.com - - - - - - - - - - 250 656-6868

GASLIGHT HEAT SERVICES

gaslightheat.ca- - - - - - - - - - - - - - - - - - Victoria 250 380-0407

Precision Refrigeration Ltd., Victoria - - - - - - - - - - - - - - - - - -250 508-5665

RED BLUE HEATING & REFRIGERATION

Heat Pumps, HVAC & Refrigeration – Locally Owned & Operated www.redbluehvac.com ---------------------Victoria 250 516-1740

Heating & Air Conditioning 4 Seasons Heating & Cooling, Victoria - - - - - - - - - - - - - - - -250 652-0886 Accurate Air, Duncan- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 746-1666

AIRESERV OF GREATER VICTORIA

AireServ.ca/greater-Victoria- - - - - - - - - - - - - - 778 747-0317

Axis Heating & Cooling Ltd., Courtenay- - - - - - - - - - - - - - - -250 331-0888 Central Island Heating & Refrigeration, Nanaimo- - - - - - - - -250 756-4828

COASTAL ENERGY SERVICE

coastalenergy.ca - - - - - - - - - - - - - - - - - - - 250-585-5393 WestIsle Mechanical Services 2004 Ltd., Duncan - - - - - - - -250 746-9600

Heating Contractors

LUXCARE helps our seniors live independently for as long as possible From Companionship to End of live care Consistency in CAREgivers One-on-One, individualized care! 115-1773 Feltham Rd. Victoria BC V8N 6E8 250 590-1689

COASTAL HEAT PUMPS & REFRIGERATION Over 35 Years of HVAC Experience. www.coastalheatpumps.com- - - - - - - - 250 656-6868

Coastal Heating & Ventilation, Victoria - - - - - - - - - - - - - - - -250 361-6978

CURRENT HEATING & PLUMBING LTD.

Hot Water Heating, Plumbing & Gas • Residential & Commercial www.currentheatingplumbing.ca - - - - - - - - - - - 250-415-3977

E&S Heating, Ladysmith - - - - - - - - - - - - - - - - - - - - - - - - - -250 924-0114 Exchangenergy Inc., Duncan- - - - - - - - - - - - - - - - - - - - - - - -250 746-9850

GASLIGHT HEAT SERVICES

gaslightheat.ca- - - - - - - - - - - - - - - - - - Victoria 250 380-0407

HeatMasters, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 391-0050 Hein Mechanical Services Inc., Nanaimo- - - - - - - - - - - - - - -250 729-8815

IN FLAME HEATING INC.

Your Gas, Wood & Pellet Stove Specialists inflameheating.ca - - - - - - - - - - - - - - - - - - - 250-415-0747 Island Energy Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 383-0022 Island Furnace & Fireplace, Victoria - - - - - - - - - - - - - - - - - -778 426-2652 LD Plumbing & Heating, Ladysmith - - - - - - - - - - - - - - - - - - -250 245-8858 Lockhart Industries (Duncan) Ltd., Cobble Hill - - - - - - - - - - -250 748-1731 MG Refrigeration, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 889-6827 Servicexcel, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 760-0898

Heritage Building Restoration CD SPECIALTY CLEANING & RESTORATION LTD.

www.cdspecialty.ca---------------------------- -250-472-7611

Holding Companies Victoria Ford Alliance Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 475-2255

Home Builders Abstract Developments Inc., Victoria- - - - - - - - - - - - - - - - - -778 265-2050 Craig White Homebuilders, Victoria - - - - - - - - - - - - - - - - - -250 883-8111 Domingo & Co. Construction, Victoria - - - - - - - - - - - - - - - - -250 896-5525 EnViroTec General Contracting Ltd., Victoria - - - - - - - - - - - -250 213-3891 Falcon Heights Contracting Ltd., Victoria - - - - - - - - - - - - - - -250 818-6466 Harvest Homes Ltd., Nanoose Bay - - - - - - - - - - - - - - - - - - -800 282-9354 Integrity Builders Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - -250 744-5024 Lida Homes Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 514-7702 M. Knight Construction Ltd., Victoria- - - - - - - - - - - - - - - - - -250 361-8550

PHEASANT HILL HOMES LTD. Design and Build Custom Homes • Renovations • Serving Central Island

www.buildbetterhomes.ca ---------------250 618-6880

Rayn Properties Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 661-0465 Sun Porch Homes Ltd., Nanaimo- - - - - - - - - - - - - - - - - - - - -604 345-3482 Trafalgar Homes Ltd., Duncan- - - - - - - - - - - - - - - - - - - - - - -250 597-7936 Villamar Construction Ltd., Saanichton - - - - - - - - - - - - - - - -778 351-4088

YAGER CONSTRUCTION

CUSTOM HOMES, COMMERCIAL, RENOVATION/ADDITIONS www.yagerconstruction.ca - - - - - - - - -Victoria 250 883-7674 (See our ad on page 13)

Home Design & Planning Create Design and Construction, Victoria - - - - - - - - - - - - - -250 818-3228 Zebra Group, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 360-2144

Comox Valley Area----------------------------250 941-8883 Molly Maid - Victoria, Victoria - - - - - - - - - - - - - - - - - - - - - -250 744-3427 Neat and Tidy Cleaning Services, Victoria - - - - - - - - - - - - - -778 440-6327 Wives Unlimited Cleaning Service, Victoria - - - - - - - - - - - - -250 383-3220

House Sitting Services Newport House Sitting Service, Victoria - - - - - - - - - - - - - - -250 598-2321

Immigration & Naturalization Consultants

www.luxcarelifestyle.com

BAYSHORE HOME HEALTH

www.bayshore.ca - - - - - - - - - - - - - - Victoria 250 370-2253

CLASSIC LIFE CARE

www.classiclifecare.com - - - - - - - - - Victoria 250 412-0214

Comfort Keepers, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -778 265-5999

360 Comfort Systems, Duncan - - - - - - - - - - - - - - - - - - - - - -250 597-2653 Accutemp Refrigeration Air Conditioning & Heating Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 475-2665 Andrew Scott Plumbing & Heating, Victoria- - - - - - - - - - - - -250 217-0178 Bennett Sheet Metal & Heating Ltd., Courtenay- - - - - - - - - -250 334-3621

MOORE'S CLEANING & MAINTENANCE SERVICE

HAVEN HOME CARE LTD.,

North Saanich - - - - - - - - - - - - - - - - - - - - - - - - 250 213-3684

HOME INSTEAD SENIOR CARE

www.homeinstead.com/victoriabc - - - - - Victoria 250 382-6565 Island Foot Care Mobility, Victoria - - - - - - - - - - - - - - - - - - -250 886-2323

Luxcare Lifestyle Inc., Victoria - - - - - - - - - - - - - - 250 590-1689

(See our ad on this page) MaryCare Support Services Ltd., Victoria - - - - - - - - - - - - - -250 479-1861 Oak Bay Senior Care, Victoria- - - - - - - - - - - - - - - - - - - - - - -778 433-4784 Saint Elizabeth Health Care, Victoria- - - - - - - - - - - - - - - - - -250 385-0444 Sidney Senior Care, Sidney - - - - - - - - - - - - - - - - - - - - - - - -250 656-7176

SUREWORK SOLUTIONS LTD.

www.sureworksolutions.com---------- - Victoria 250 361-2028

MURPHYHOME WALL-BEDS UNIQUE HEALTH CARE NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON THIS PAGE

www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca -- ---------250 250 715-1094 721-0012 www.uniquehomecare.ca www.northerntropic.ca - - - - - - -Duncan 474-4829

Verity Home Care, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 216-4181 We Care Home Health Services, Victoria- - - - - - - - - - - - - - -250 389-0202 Wendy’s Support Service, Victoria - - - - - - - - - - - - - - - - - - -250 216-6927

Home Improvements Handyman Connection Ltd., Victoria - - - - - - - - - - - - - - - - - -250 384-4969 K & C Charlton Construction Inc., Lake Cowichan- - - - - - - - -250 701-1860 Modern, Powell River - - - - - - - - - - - - - - - - - - - - - - - - - - - -866 934-2599 Your Maintenance Man Renovation & Maintenance Services, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 729-9444

Hot Tubs & Swim Spas-Sales & Service Skyview Hot Tubs & Swim Spas, Saan - - - - - - - - - 250 652-0888

Hotels

David Aujla Personal Law Corporation, Victoria - - - - - - - - - -250 383-3542 IIMG Immigration Services, Nanaimo - - - - - - - - - - - - - - - - -250 591-1686

Importers IBW Inflatable Boat Warehouse Inc., Lantzville - - - - - - - - - -250 506-0000

In-home Care Haven Home Care Ltd., North Saanich - - - - - - - - - - - - - - - -250 213-3684

HOME INSTEAD SENIOR CARE

www.homeinstead.com/victoriabc - - - - Victoria 250 382-6565

Serenity Home Care Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 590-8098 Water Down In-Home Bathing Services, Victoria - - - - - - - - -250 516-2351

Inspection Service A Buyer’s Choice Home Inspections - Nanaimo, Nanaimo - - -250 616-2942 Barnes & Company Home Inspection Services, Victoria - - - -250 881-1086 Bunah Home Inspections, Victoria- - - - - - - - - - - - - - - - - - - -778 432-2115

INSIGHT HOME INSPECTIONS INC.

Insight you can trust! Ask about our Thermal Imaging Services www.4insight.ca- - - - - - - - - - - - - - - - - - - - - - - 250 920-6322

Pillar to Post Professional Home Inspection - Victoria, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 385-4000

WESTFIELD LTD. Licensed Home Inspector #68524 Red Seal Journeyman Carpenter

www.westfieldinspections.com - - - - - - - - 250-857-0836

Insulation Contractor-Spray Foam Spray Foam Solutions Inc., Sidney - - - - - - - - - - - - - - - - - - -250 888-7571

Insulation Contractor ALPINE INSULATION LTD & ISLAND SPRAY FOAM Insulation & Spray Foam Professionals – Residential & Commercial www.alpineinsulation.ca Victoria 250 384-0985

Knights Insulation Ltd., North Saanich - - - - - - - - - - - - - - - -250 483-7376

Insurance Aon Reed Stenhouse, Victoria - - - - - - - - - - - - - - - - - - - - - -250 388-7577 Hendry Swinton McKenzie Insurance Services Inc., Victoria -250 388-5555 Maxxam Insurance Services Inc., Victoria - - - - - - - - - - - - - -250 391-8809 Megson Fitzpatrick Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 595-5212

Best Western Emerald Isle Motor Inn, Sidney - - - - - - - - - - -250 656-4441 Best Western Northgate Inn, Nanaimo - - - - - - - - - - - - - - - -250 390-2222 Comox Valley Inn & Suites, Courtenay- - - - - - - - - - - - - - - - -250 334-4476 Delta Victoria Ocean Pointe Resort, Victoria - - - - - - - - - - - -250 360-2999 DoubleTree by Hilton Hotel & Suites Victoria, Victoria - - - - -250 940-3100 Inn on Long Lake, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - -250 758-1144 Victoria Marriott Inner Harbour, Victoria - - - - - - - - - - - - - - -250 480-3800

Cumberbirch Insurance Agency Ltd., Victoria - - - - - - - - - - - -250 388-4221 EM Brooks & Associates Ltd, Victoria - - - - - - - - - - - - - - - - -250 388-3932

House & Building Movers NICKEL BROS.

Thunderbird Insurance Brokers Ltd., Victoria - - - - - - - - - - - -250 385-9795

Insurance Services HALSEY FINANCIAL GROUP LTD.

201-4430 Chatterton Way, Victoria - - - - - - - - - - 250 475-6700 www.halseyfinancial.com

Vancouver Island- - - - - - - - - - - - - - - - - - - - - - - 250 753-2268 www.nickelbros.com Toll Free 1 866 320-2268

NIQUE Home Health Care Approved Nursing and Support Services LIVE-IN AVAILABLE FOR ONLY $3900/MONTH • FLEXIBLE RATES • A DESIGNATED, CONSISTENT CARE PROVIDER • NO-UNIFORM POLICY & ADVERTISING FREE VEHICLES • REALISTIC CARE WITH FEW LIMITATIONS • 24 HOUR CLIENT/FAMILY COUNSELLING • HOURLY/OVERNIGHT/24 HOUR/LIVE-IN

250-715-1094 121 Station Street, Duncan www.uniquehomecare.ca / email: uniquehomehealthcare@telus.net Serving Since 2000: Ladysmith, Chemainus, Crofton, Lake Cowichan,

VAC Approved Provider

Duncan, Cowichan Bay, Cobble Hill, Shawnigan Lake & Mill Bay

Proudly Caring for Over 50 of our Local Veterans

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

INTERNET-WEB HOSTING - MARKETING CONSULTANTS Jewelers-Retail

Internet-Web Hosting Islandnet.com, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -855 813-6057 Pretecs Networks Inc., Victoria- - - - - - - - - - - - - - - - - - - - - -250 999-2199

Internet Gaming Kano Applications Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 590-5266

Internet Marketing Services Metamend Search Marketing, Victoria - - - - - - - - - - - - - - - -250 381-6382 Quad Marketing Solutions Inc., Victoria - - - - - - - - - - - - - - -888 839-8397

Internet Services BuildingsGuide.com Online Inc., Victoria - - - - - - - - - 877 717-9177 ext 303 DM Contact Management Ltd., Victoria - - - - - - - - - - - - - - -250 383-8267 Salus Systems Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 370-9963

Internet Shopping Services ZENMED Raging Creations, Victoria- - - - - - - - - - - - - - - - - -250 800-2723

Internet Web Design ADG Creative Media Services, Victoria - - - - - - - - - - - - - - - -778 587-6370 Caorda Web Solutions, Victoria - - - - - - - - - - - - - - - - - - - - -250 598-6772 devEdge Internet Marketing, Victoria - - - - - - - - - - - - - - - - -250 516-4327 Falcon-Software, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 480-1311

Investigators Glacier-View Investigative Services Inc., Courtenay - - - - - - -250 897-2172

Investment Advisory Service Stephen Whipp, Certified Financial Planner, Victoria - - - - - -250 405-3550

Investment Securities FIRST ISLAND FINANCIAL SERVICES LTD.

Suite 101-727 Fisgard Street, Victoria- - - - - - - - 250 388-5441 www.firstisland.com

Irrigation Systems-Install/Design Garden City Sprinklers Ltd., Victoria - - - - - - - - - - - - - - - - - -250 388-9864 Hydrotek Irrigation Systems Ltd., Victoria - - - - - - - - - - - - - -778 432-2611

ISLAND SMART IRRIGATION SYSTEMS

Designed to Conserve & Protect Water – Quality Workmanship Guaranteed www.isisirrigation.ca - - - - - - - - - - - - Nanaimo 250 667-4424

Irrigation Systems & Equipment The Island Sprinkler Doctor Ltd., Victoria- - - - - - - - - - - - - - -250 888-9045

Janitor Service

Huyen Jewellery, Duncan- - - - - - - - - - - - - - - - - - - - - - - - - -250 746-6790 KPK Goldsmith Inc., Nanaimo - - - - - - - - - - - - - - - - - - - - - - -250 390-4151 Marsh and Son Jewellery Service, Nanaimo - - - - - - - - - - - -250 585-1648 Paul Mara Jewellers, Victoria - - - - - - - - - - - - - - - - - - - - - -250 475-1444 Shimmer Jewellery, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 380-1333 Van Isle Jewellers 1991 LTD, Victoria - - - - - - - - - - - - - - - - -250 418-1126

Jewelry Buyers CashForGoldCanada.com, Victoria - - - - - - - - - - - - - - - - - - -250 508-3938

Junk Removal THE JUNK BOX RUBBISH REMOVAL

Prompt, Professional & Friendly Service at Low Cost Rates! www.junkbox.ca - - - - - - - - - - - - - - - - - - - - - - - 250-658-3944

Kitchen Cabinet Refacing R&R Projectz, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 883-8205 The Kitchen Technician, Victoria - - - - - - - - - - - - - - - - - - - - -250 658-1313

Kitchen Cabinets - Refinishing, Refacing & Resurfacing Rhino Refinishing Services, Victoria - - - - - - - - - - - - - - - - - -250 888-7999

Kitchen Cabinets & Equipment -Household Classic Kitchens & Design, Parksville - - - - - - - - - - - - - - - - -250 951-0509 Concepts Kitchen & Design, Nanaimo- - - - - - - - - - - - - - - - -250 756-4001

GLENN MACNAB CUSTOM KITCHENS

Design & Installation • Quality Cabinets at Competitive Pricing gmckitchens@gmail.com - - - - - - - - - - - Victoria 250 881-0887

Urbana, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 383-2635 Van Isle Millwork & Kitchens Ltd., Courtenay - - - - - - - - - - -250 338-1012

Kitchen Remodeling TLC CONTRACTING INC.

RESIDENTIAL • COMMERCIAL • GOVERNMENT Victoria - - - - - - - - - - - - - - - - - - - - - - - - 250-592-1782

Laboratories-Medical ImmunoPrecise Antibodies Ltd., Victoria - - - - - - - - - - - - - - -250 483-0308

Land Clearing & Levelling ADAMS TREE SERVICE

YOUR ISLAND’S TREE REMOVAL PROFESSIONALS ~ FROM VICTORIA TO CAMPBELL RIVER------------250 516-8315 www.treevictoria.com ------------------ (See our ad on page 27)

Landfill Contractors

BERRY & VALE CONTRACTING LTD.

Customized Eco-Friendly Janitorial Services • Commercial Bonded, Supervised & Insured • Industrial Nanaimo Victoria • Health Facilities 250-590-5970 250-740-7247 • Retail

B11-555 Ardersier Road, Victoria www.janitorialservicesvictoria.com Above All Cleaning, Courtenay - - - - - - - - - - - - - - - - - - - - - -250 338-9714 GS Maintenance Ltd., Vancouver Island - - - - - - - - - - - - - - -250 216-7009

Master Care Janitorial & Facility Services, Victoria - - - - 250 590-5970 (See our ad on this page)

MJ HOME CARE SERVICES

www.mjwindowcleaning.ca - - - - - - - - - - Victoria 250 508-6095

MOORE'S CLEANING & MAINTENANCE SERVICE

2014/2015 TORCH AWARD WINNER

House & Office Cleaning • Yard Work Small Jobs Maintenance • Janitorial Serving the Comox Valley for over 14 Years! Comox Valley Area-------------------250 941-8883 Moore’s Cleaning & Maintenance Service, Comox - - - - - - - -250 941-8883

PACIFIC COAST COMMERCIAL CLEANING

Brentwood Bay- - - - - - - - - - - - - - - - - - - - 250-544-2125

Power Clean Building Maintenance, Saanichton - - - - - - - - -250 884-8938 Select Janitorial Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 360-0666 VForce Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 361-1800

Janitors Equipment & Supplies ACME Supplies Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 383-8822

Jewelers-Retail Barclay’s Fine Custom Jewellers Ltd., Victoria - - - - - - - - - - -250 592-1100

www.berryandvalecontracting.ca - - - -Campbell River 250 286-3505 (See our ad on page 16)

Landscape Architects Landscape Solutions, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 881-0706

Landscape Contractors Acacia Landscape Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 595-0527 Acorn & Branch Enterprises, Victoria - - - - - - - - - - - - - - - - -250 818-4900 Bald Eagle Landscaping Ltd., Victoria - - - - - - - - - - - - - - - - -250 727-2262 Clyde Snobelen Landscaping Ltd., Brentwood Bay - - - - - - - -250 652-9984 Dwight’s Homes & Gardens Ltd., Campbell River - - - - - - - - -250 287-7796 Edgeway Enterprises Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 686-1765 Edibella Organic Landscapes Inc., Victoria- - - - - - - - - - - - - -250 382-3552 Empire Landscaping & Garden Services, Victoria - - - - - - - - -250 532-1155

FROM THE GROUND UP LANDSCAPE & CARPENTRY

www.ftguland.com - - - - - - - - - - - - - - - Victoria 250 216-9476

Fuller Landscapes, Nanaimo- - - - - - - - - - - - - - - - - - - - - - - -250 754-8286 Golden Appeal Landscaping Ltd., Victoria - - - - - - - - - - - - - -250 858-3024 Holland Avenue Nursery Ltd., Victoria - - - - - - - - - - - - - - - - -250 590-0209 Homescape Landscaping Ltd., Victoria - - - - - - - - - - - - - - - -250 884-7500 Nulawns, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 386-5296 Saanich Landscaping Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 479-6490 Van Isle Bricklok Surfacing & Landscaping Supplies Ltd., Victoria 250 382-5012

VI OUTDOOR CONTRACTING, LANDSCAPING, MAINTENANCE Professional quality services for your home, yard, and business www.viom.ca - - - - - - - - - - - Nanaimo 250-739-9273 (YARD)

Victoria Landscaping 2012 Ltd., Victoria - - - - - - - - - - - - - - -250 479-1224

Landscape Contractors-Commercial Knott’s Landscaping Inc. Commercial & Residential Maintenance & Construction, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - -250 729-6362

Landscape Designers CMC Landscaping Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 480-1565 Integral Design Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 472-2985 Ladybug Garden Services & Greenhouse, Campbell River - - -250 923-0707

Lawn Maintenance Brentwood Grounds Maintenance Ltd., Brentwood Bay - - - -250 652-4879 Master Lawn Maintenance Ltd., Qualicum Beach- - - - - - - - -250 752-4662 MowTime Lawn Maintenance, Victoria - - - - - - - - - - - - - - - -250 858-0588 Nutri-Lawn, Parksville - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 954-1140 Nutri-Lawn - Victoria, Shawnigan Lake - - - - - - - - - - - - - - - -250 478-5002 Weed Man Lawn Care, Victoria - - - - - - - - - - - - - - - - - - - - -250 652-6868

Lawn Mowers-Sharpen & Repair Ken’s Small Engine Repair, Errington- - - - - - - - - - - - - - - - - -250 248-5785

Lighting Consultants DDM ELECTRICAL DESIGN LTD.

Specializing in Energy Efficient Lighting Solutions www.DDMdesign.com-----------------------Victoria 250 893-8893

Lighting Fixtures-Repair & Maintenance COAST LIGHTING V.I. LTD. Lighting Services-Power Smart Upgrades www.coastlighting.ca

83 Burnside Road. W. Victoria-----------250 388-6688

Coast Lighting VI Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - -250 388-6688

Limousine Service L A Limousines, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 391-9000

Locks & Locksmiths ACME SAFE LTD. Bonded Locksmiths • Sales & Service www.acmesafe.ca

815 Fort St. Vic- - - - - - - - - - - - - - - - - - 250 383-6899

Acme Safe Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 383-6899 Johnson Security Solutions Ltd.,Campbell River- - - - - - - - - -250 287-2878

LAING’S LOCK & KEY SERVICE LTD.

The Key to Providing Peace of Mind - - - - - - - - 250 652-2923 www.laingslockandkey.com - - - - - - - - - - - -Saanich Peninsula

North Island Lock Ltd., Port Hardy- - - - - - - - - - - - - - - - - - - -250 949-8850

PRICE’S LOCK & SAFE (2009) LTD.

www.priceslock.com - - - 4-601 Boleskine Rd., Vic 250-384-4105 R. Gallazin & Son Ltd., Nanaimo- - - - - - - - - - - - - - - - - - - - -250 754-5671

Log Cabins - Homes & Buildings YAGER CONSTRUCTION

CUSTOM HOMES, COMMERCIAL, RENOVATION/ADDITIONS www.yagerconstruction.ca - - - - - - - - -Victoria 250 883-7674 (See our ad on page 13)

Lubricating Service-Automotive Great Canadian Oil Change, Parksville - - - - - - - - - - - - - - - -250 248-0585 Great Canadian Oil Change, Nanaimo - - - - - - - - - - - - - - - - -250 729-3666 Jiffy Lube, Duncan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 737-1989 Jiffy Lube,Port Alberni - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 723-4669

Luggage -Retail Godfreys Luggage & Leather Repairs, Victoria - - - - - - - - - - -250 388-5262

Lumber Treating METTES PAINTING & DECORATING

Interior, Exterior & Wallpaper www.mettespainting.ca------------------------250 544-8185

WEST COAST PREFINISH LTD.

The Local Home of Factory Finishing, Pre-Staining & Prefinishing www.westcoastprefinish.ca------------------------ 250 544-8195

Lumber-Retail Sawmill Sales Direct, Ladysmith- - - - - - - - - - - - - - - - - - - - -250 245-2499

Machinery-Used HDD Broker Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 474-6022

Manufacturers & Producers Inuktun Services Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - - -250 729-8080

Marine Contractors Island Marine Construction Services Ltd., Salt Spring Island 250 537-9710

Marine Electronic Equipment & Supplies Anchor Marine Electric Ltd., Victoria- - - - - - - - - - - - - - - - - -250 386-8375

Marine Equipment & Supplies Great Northern Supply Ltd., Victoria - - - - - - - - - - - - - - - - - -866 399-8275

Marine Sales & Service DEAN’S MARINE LTD.

Professional Repairs & Storage for Boats in the Cowichan Valley www.deansmarine.ca -------------------------------------------250 748-0829 (See our ad on this page 11)

Marine Tops & Upholsters CLASS A INTERIORS LTD.

www.classainteriors.com - - - - Campbell River 250 287-2643

Marketing Consultants Sales and Marketing Executives of Victoria Association, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 405-2770

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

MARTIAL ARTS – MOVERS Martial Arts

Medical Equipment & Supplies

Seikido Martial Arts Federation of Canada Inc, Surrey - - - - -604 531-0595

City Wide Scooter & Wheelchair Sales & Service Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-2978

Mason Contractors

Metaphysical Supplies & Service

CBS MASONRY SEE OUR AD ON THIS PAGE

Triple Spiral Metaphysical Gifts, Victoria- - - - - - - - - - - - - - -250 380-7212

Millwork

www.cbsmasonry.com - - - - - - - - - - - - - -250 294-9942

Bresco Bros. Construction Ltd., Victoria- - - - - - - - - - - - - - - -250 478-0415

CBS Stoneworks, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 380-8246

Mold & Mildew Removal & Remediation

FOCAL POINT FIREPLACE COMPANY

Qualicum 250 752-0363- - - - - - - - - - - Nanaimo 250 714-0363

Aardvark Mould Inspections, Courtenay - - - - - - - - - - - - - - -250 220-2310

King John’s Masonry Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 478-7732 Rob Tournour Masonry Ltd., Victoria - - - - - - - - - - - - - - - - - -250 478-3364 ROCKS Stonemasonry, Victoria- - - - - - - - - - - - - - - - - - - - - -250 538-8485 Steve’s Masonry Service, Victoria- - - - - - - - - - - - - - - - - - - -250 744-1838 Vista Masonry Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -778 533-0708 Westshore Stoneworks, Victoria- - - - - - - - - - - - - - - - - - - - -250 857-7442

HOME SOULUTIONS REMEDIATION

www.homeSOULutions.ca Courtenay/Comox 1-855-483-1090

Medallion Healthy Homes Ltd., Victoria - - - - - - - - - - - - - - -250 592-6999

Monuments Mortimer’s Monumental Works Ltd., Victoria- - - - - - - - - - - -250 383-6421 West Coast Monuments Inc., Victoria - - - - - - - - - - - - - - - - -250 478-2099

Mattresses

Mortgage Broker

CLASS A INTERIORS LTD. - - - - - Campbell River 250 287-2643 John’s Bedroom Barn & Foam Warehouse, Courtenay- - - - - -250 897-1666 John’s Bedroom Barn & Foam Warehouse, Nanaimo - - - - - -250 741-1777

Motorcycles-Dealers KENCO MOTORCYCLE & SALVAGE Family Owned & Operated since 1979 www.kencomotorcycle.com 2575 Sooke River Road, Sooke ----------- 250 642-3924 Kenco Motorcycle & Salvage, Sooke- - - - - - - - - - - - - - - - - -250 642-3924 SG Power, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 382-8291

Movers

Trusted & Professional

MOVING

AUXILIUM MORTGAGE CORPORATION

www.auxiliummortgage.com 307 Goldstream Ave.,Vic - - - - - - - - - - - - - - 250-590-6520

Save Space With Our CABINET BEDS

Mortgage Designers at Mortgage Architects, Victoria - - - - -250 744-5557 Trinity Mortgage (1996) Corp., Victoria - - - - - - - - - - - - - - - -250 744-3291 Universal Mortgage Architects the Greg Nowik Team, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 758-5524

Motorcycles Lender Canada Penfund Mortgage Corporation, Victoria - - - - - - - - -250 727-3500

Mortgages

ALL WOOD Proudly Made in BC!

Auxilium Mortgage Corporation, Victoria- - - - - - - - - - - - - - -250 590-6520 Cooper Pacific Mortgage Investment Corp., Victoria - - - - - - -250 475-2669

FIRST ISLAND FINANCIAL SERVICES LTD.

Suite 101-727 Fisgard Street, Victoria- - - - - - - - 250 388-5441 www.firstisland.com

2015 TORCH

AWARD WINNER

291 E. Island Hwy., Parksville (Across from Thrifty Foods)

Mortgage Depot, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 475-1166 Select Mortgage Corp., Victoria - - - - - - - - - - - - - - - - - - - - -250 483-1360

250-248-7133 www.parksvillemattress.com

Start with Trust. Start with BBB.

M & N MATTRESS SHOP

www.parksvillemattress.com--(See our ad on this page)-250 248-7133

2013 & 2015 TORCH AWARD WINNER

ABE MOVING

HONEST • RELIABLE • STORAGE • LOCAL & LONG DISTANCE • FULLY INSURED • SENIOR DISCOUNTS

Storage Special with Moving Purchase from January - Summer. 1 MONTH’S FREE STORAGE ALL LOCAL MOVES INCLUDE: • WARDROBE BOXES • SHRINK WRAPPING • MOVING BLANKETS • +5 FREE BOXES

MOVING, HAULING & DELIVERY 1-866-973-5734 | 250-220-9334

WWW.ABEMOVING.COM

2014 TORCH AWARD WINNER

Providing Quality Bricklaying & Stone Masonry for Over 41 Years! REPAIR

REBUILD

RESTORE

RENEW

SERVICING ALL OF VANCOUVER ISLAND & LOWER MAINLAND

· Parksville 250-248-5021 · Courtenay 250-338-9940 · Nanaimo 250-758-2427 · Port Alberni 250-723-1961 ★ Chimney Rebuilding/Repair ✰ ★ Flagstone, Pavers & Patios ✰

★ Historical, Heritage & Restoration ✰ ★ ✰ Natural Rock & Cultured Stone

“QUALITY IS OUR GUARANTEE!” AWARDED & ACCREDITED. TRUST THE BEST.

Toll Free:

1-888-910-1122

www.arrowsmithmoving.com A to B Moving, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -855 899-6683 A. Breton Relocations, North Saanich - - - - - - - - - - - - - - - - -877 425-0088

2013 & 2015 Torch Award WINNER CUSTOMER SERVICE EXCELLENCE Construction & Renovation • Trust • Performance • Integrity

ABE Moving & Hauling, Victoria - - - - - - - - - - - - - 250 220-9334

Contact Charlie 250-294-9942 www.cbsmasonry.com Ashley 250-813-2694

Located Mid-Island • Member of Atlas Van Lines

Foreman and Project Co-ordinator

CBS Masonry is a proud Diamonds Are Forever Sponsor of the 2016 BBB Torch Awards

(See our ad on this page) All Around Moving & Installation Services, Victoria - - - - - - -250 418-1669 Almost 2 Easy Moving, Nanaimo - - - - - - - - - - - - - - - - - - - -250 756-1004 AMJ Campbell Van Lines, Victoria - - - - - - - - - - - - - - - - - - -250 474-2225 ARROWSMITH MOVING & STORAGE LTD. - - - - - Parksville 250 248-5021 (See our ad on this page)

BEKINS MOVING & STORAGE CANADA LTD.

www.bekins.ca Saanichton - - - - - - - - - - - - - - - - 250-544-2245 Clydesdale Moving & Hauling Ltd, Nanaimo - - - - - - - - - - - -250 739-0236

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

MOVERS - PHYSICANS & SURGEONS-DERMATOLOGY

Movers

Office Records-Stored

Consider it Done Moving, Victoria - - - - - - - - - - - - - - - - - - -250 386-7491 Courtenay Transfer Ltd., Courtenay - - - - - - - - - - - - - - - - - - -250 338-4912 Done Right Moving, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 418-1747 Downsizing Diva Move Management, Victoria- - - - - - - - - - -250 634-3207 Foster’s Moving & Storage Ltd., Victoria - - - - - - - - - - - - - - -250 418-0418 Greaves Moving & Storage Ltd., Victoria- - - - - - - - - - - - - - -250 388-7808 Hendra Moving & Storage Ltd., Victoria - - - - - - - - - - - - - - -250 477-6514 Hour Movers, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 920-6092 J&L Moving & Storage Ltd., Victoria- - - - - - - - - - - - - - - - - -250 388-9323 James Movers Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 857-1136 Malta Services, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 388-0278 Moveco Moves Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 388-4947 Moving On Up Home Solutions, Victoria - - - - - - - - - - - - - - -250 881-3982 Nanaimo Minute Men, Nanaimo - - - - - - - - - - - - - - - - - - - -250 754-7557 On Line Moving and Delivery, Victoria- - - - - - - - - - - - - - - - -250 658-8680

PROVINCIAL MOVING & STORAGE LTD.

2015 BBB Torch Award Winner Govt. Office & Residential Moving • 2011 BBB Torch Award Winner www.provincialmoving.ca - - - - - - - - - Victoria 250 588-8898 Saanich Peninsula Movers Inc., Victoria - - - - - - - - - - - - - - -250 544-2242

STOCKERS SECURITY STORAGE & WAREHOUSE LTD. Agents for Premiere Van Lines - Agents for MacCosham Inc. www.premierevanlines.com

2205 Keating X Road, Victoria ------------ 250 544-1420 Stocker’s Security Storage & Warehouse Ltd., Victoria - - - - -250 544-1420 Straight Line PRO Moving Inc., Victoria - - - - - - - - - - - - - - - -250 516-6706 Sunrise Moving & Storage, Qualicum Beach - - - - - - - - - - - -250 951-7473 Swain Moving & Storage Ltd., Victoria - - - - - - - - - - - - - - - -250 475-0123

SWEENIE MOVING LTD.

Big or teenie ----- Just call SWEENIE! www.sweeniemoving.ca - - - - - - - - - - - - - - - - - 250 544-6462

Time Moving Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 389-1844 Vic City Moving, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 686-4052 We Haul Cheap Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 881-1910 You Move Me, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -866 893-5607

Moving & Storage Company ABE Moving & Hauling, Victoria - - - - - - - - - - - - - 250 220-9334

ARROWSMITH MOVING & STORAGE LTD.

(See our ad on page 21)- - - - - - - - - - -Parksville 250 248-5021

BEKINS MOVING & STORAGE CANADA LTD. www.bekins.ca - - - - - - - - - - - - - - - - - - - - - - - - Saanichton 250-544-2245 BC Moving & Storage Ltd., Victoria- - - - - - - - - - - - - - - - - - -250 727-2010 Duncan Moving & Storage, Duncan - - - - - - - - - - - - - - - - - -250 746-5103

SWEENIE MOVING LTD.

Big or teenie ----- Just call SWEENIE! www.sweeniemoving.ca - - - - - - - - - - - - - - - - - 250 544-6462

Moving Assistance-Packing, Unpacking, Organizing ABE MOVING & HAULING

www.abemoving.com - - - - - - - - - - - - - - - - - - - 250-220-9334 (See our ad on page 21)

Act Together Moving Services, Brentwood Bay - - - - - - - - - -778 351-3888 Changing Places - A Personalized Moving Service, Victoria- -250 721-4490

DOWNSIZING DIVA MOVE MANAGEMENT

Victoria.................................................................250-634-3207

Moving Yourself-Trailer Rentals/Packing SWEENIE MOVING LTD.

Big or teenie ----- Just call SWEENIE! www.sweeniemoving.ca - - - - - - - - - - - - - - - - - 250 544-6462

Musical Instruments-Dealers Larsen Music, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 389-1988

Natural Stone or Stone Veneer Setting CBS MASONRY

2013 & 2015 TORCH AWARD WINNER-HOME IMPROVEMENT “Quality is Our Guarantee!”~ Charlie B. Sims------250 294-9942 www.cbsmasonry.com--------------(See our ads on page 21)

Network Cabling Installation MCGINNIS ELECTRIC

Newspapers Black Press Group Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 381-3484 Times Colonist - Victoria, Victoria - - - - - - - - - - - - - - - - - - - -250 380-5209

Notaries Public Tiah M. Workman Notary Public, Nanaimo - - - - - - - - - - - - -250 756-7720

Access Records & Media Management Ltd., Brentwood Bay 250 652-5131 Cube Global Storage Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 727-9811

Office Supplies Monk Office Supply Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 384-0565

Oil Tank Installation Capital City Tank Service, Victoria- - - - - - - - - - - - - - - - - - - -250 883-0147 Victoria Tank Service Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 385-8221

Oils-Fuel AFD Petroleum, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-5893 Columbia Fuels Ltd. (a division of Parkland Industries LP), Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 474-3533

ISLAND PACIFIC OIL (1987) LTD.

Victoria 250 386-3533 - - - - - - - - - - - Ladysmith 250 245-9923 www.islandpacificoil.ca

Victoria Coal & Heating Ltd., Victoria - - - - - - - - - - - - - - - - -250 382-8247

Oils-Lubricating

Parking Facilities Robbins Parking Service Ltd., Victoria - - - - - - - - - - - - - - - - -250 382-4411

Party Supplies-Renting Gala-Van Party Rentals Ltd., Victoria- - - - - - - - - - - - - - - - - -250 383-5431 Pedersen’s Rentals & Sales, Victoria- - - - - - - - - - - - - - - - - -250 383-7783

Patio & Deck Builders M R Vinyl Deck Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 727-8338

Patio Cover PARADISE PATIO COVERS LTD.

Covering Vancouver Island One Patio at a Time! www.paradisepatiocovers.com - - - - - - - - - - - - 250 933-6865

Patio, Porch & Deck Enclosures COAST ALUMINUM

www.coastaluminum.ca - - - - - - - - - -Parksville 250 248-9844 Nanaimo 250-754-9840 - - - - - - - - - Courtenay 250 338-5211

BIG O TIRES – VICTORIA

Four Seasons Sunrooms, Victoria - - - - - - - - - - - - - - - - - - - -250 474-4829 Mid-Island Sundecks, Nanoose Bay - - - - - - - - - - - - - - - - - -250 468-1715

Enex Fuels Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 384-3639

NORTHERN TROPIC FOUR SEASONS SUNROOMS SEE OUR AD ON PAGE 26

1319 Quadra Street, Victoria - - - - - - - - - - - - - - 250 384-7477 www.bigotiresvictoria.com

On Line Marketing Webbloom., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 884-7934

Opticians FAIRFIELD EYECARE

1552 Fairfield Road - - - - - - - - - - - - - - Victoria 250 592-2099 www.fairfieldeyecare.ca

Orthopedic Appliances Hamilton Orthotic Services, Victoria - - - - - - - - - - - - - - - - - -250 598-8288

Outboard Motors-Repair Hi-Way Power & Marine Ltd., Parksville - - - - - - - - - - - - - - -250 248-3621

Packaging Materials Victoria Box & Paper Ltd., Saanichton - - - - - - - - - - - - - - - - -250 544-1227

Paint-Retail Pacific Paint & Wallpaper Inc., Victoria - - - - - - - - - - - - - - - -250 381-5254

Paint-Wholesale & Manufacturers Columbia Paints & Industrial Supplies, Victoria - - - - - - - - - -250 475-2295

Painting Coating Removal CD SPECIALTY CLEANING & RESTORATION LTD.

www.cdspecialty.ca---------------------------- -250-472-7611

Painting Contractors Abrahams Painting, Courtenay - - - - - - - - - - - - - - - - - - - - - -250 338-7540 Amira’s Painting Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 514-2544 APW Painting & Renovations, Victoria - - - - - - - - - - - - - - - -250 477-4009 Ariston Painting,Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 915-3600 Arrow Painting Co. Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 382-1949 Blue Skies Painting & Renovations, Victoria - - - - - - - - - - - -250 479-7747 Brad McDonnell Painting, Victoria - - - - - - - - - - - - - - - - - - -250 744-1474 Bryan’s Painting, Inc., Nanaimo - - - - - - - - - - - - - - - - - - - - -250 616-8803 Cantex Painting, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 883-1000 CNL Projects Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - - - - - -250 618-4248

ECO ISLANDS PAINTING

Protecting Your Home...Protecting Our Environment www.ecoislands.ca - - - - - - - - - - - - - - - Victoria 250-589-8393

Great Dane Painting, Crofton - - - - - - - - - - - - - - - - - - - - - - -250 701-3090 Greenz Painting, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 882-9067 Impressions Painting & Decorating, Victoria - - - - - - - - - - - -250 386-1331 Men In White Professional Painting, Sidney - - - - - - - - - - - -250 655-3821

METTES PAINTING & DECORATING

Interior, Exterior & Wallpaper www.mettespainting.ca..............................250-544-8185

Moloney Painting Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - -250 360-6400 Paint Works, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 213-2309 PaintTek Painting & Renovations, Victoria - - - - - - - - - - - - - -250 884-1210 Permanent Coatings, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 888-0669 Premium Coatings Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 888-8990 Pride Painting Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - - - - -250 816-1641 Pro Works Painting - Nanaimo, Nanaimo- - - - - - - - - - - - - - -250 753-7767 Pro Works Painting - Victoria, Victoria- - - - - - - - - - - - - - - - -250 893-3806 Ramsay Painting Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - -250 474-3288 Riverside Painting Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - -250 619-7317 Safeway Painting & Decorating, Victoria- - - - - - - - - - - - - - -250 472-6660 Sanalex Painting, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 208-3657 Sharp Edge Painting, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 388-3816 Top Coat Painting, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 385-0478 Top Quality Coatings, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 883-0404 Tytan Commercial & Residential Painting, Nanaimo - - - - - - -250 755-4010 Victorian Painters and Interior Design, Victoria - - - - - - - - - -250 858-0829 White Knight Painting Ltd., Victoria - - - - - - - - - - - - - - - - - -250 472-8465

www.northerntropic.ca - - - - - - - - - - - - - - 250 474-4829

Paving Contractors Alberni Paving & Contracting Ltd., Port Alberni - - - - - - - - - -250 723-7019 Capital City Paving Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 652-3626 Duncan Paving Co., Duncan - - - - - - - - - - - - - - - - - - - - - - - -250 748-2531 Five Star Paving Co. Ltd., Saanichton - - - - - - - - - - - - - - - - -250 544-4994 Haylock Bros. Paving Ltd., Qualicum Beach - - - - - - - - - - - - -250 248-8011 Island Asphalt Company, Saanichton- - - - - - - - - - - - - - - - - -250 652-9211 Madison Paving, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 383-0332 O K Paving Co., Port Hardy - - - - - - - - - - - - - - - - - - - - - - - - -250 949-6711 Rooster Interlocking Brick, Victoria - - - - - - - - - - - - - - - - - - -250 889-6655 Square One Paving Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 391-0270 Tayco Paving Co. - Campbell River, Campbell River- - - - - - - -250 287-7534 Tayco Paving Co. - Courtenay, Courtenay - - - - - - - - - - - - - - -250 338-7251 Vancouver Island Paving 1988 Ltd., Brentwood Bay - - - - - - -250 386-8210 Vancouver Island Paving Ltd., Courtenay - - - - - - - - - - - - - - -250 338-9988 Victoria PermaSeal Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 388-4432

Paving Stones Bedrock Paving, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 896-2375

Pawnbrokers Nicol Street Pawnbrokers Ltd., Nanaimo - - - - - - - - - - - - - - -250 753-3355 The Bay Street Broker, Victoria- - - - - - - - - - - - - - - - - - - - - -250 381-7296

Payment Processing Service Chase Paymentech Solutions, Toronto- - - - - - - - - - - - - - - - -877 552-5533

Pest Control Services GARDEN CITY PEST CONTROL Protecting Your Family & Home, Health & Investment From Unwanted Invaders for Over 20 Years www.gardencitypestcontrol.com ---Victoria 250 479-8788

Garden City Pest Control, Victoria- - - - - - - - - - - - - - - - - - - -250 479-8788 Garden Valley Pest Control, Nanaimo - - - - - - - - - - - - - - - - -855 765-4459 Old Island Pest Control, Victoria - - - - - - - - - - - - - - - - - - - - -250 920-6267 Orkin Canada, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 382-1222 VI Pest Doctor, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - -250 751-4393

Pet Supplies & Foods-Retail Olivers Pet Supplies, Nanaimo - - - - - - - - - - - - - - - - - - - - - -250 758-5125

Pet Training-Dog Go Dog Go! Dog Training, Black Creek - - - - - - - - - - - - - - - -250 792-3515 Tsarshadow Photography & Kennels, N Saanich- - - - - - - - - -250 655-1405

Pharmacies LalliCare Pharmacy & Clinic, Victoria - - - - - - - - - - - - - - - - -250 386-5100 Mill Bay Pharmacy Ltd., Mill Bay - - - - - - - - - - - - - - - - - - - -250 743-9047 Pharmasave, Saltspring Island - - - - - - - - - - - - - - - - - - - - - -250 537-5534 Vital Health Pharmacy, Victoria- - - - - - - - - - - - - - - - - - - - - -778 433-6060

Photographic Equipment & Supplies-Retail Kerrisdale Cameras Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 475-2066

Physicians & Surgeons-Dermatology Cosmedica Laser Centre, Victoria - - - - - - - - - - - - - - - - - - - -250 598-3300

BBB now offers Customer Reviews. Submit a review online at bbb.org/reviews.

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

PLUMBING CONTRACTORS

Plumbing Contractors

Earthservice

WASTE WATER PROCESSING

A Plumber You Can Trust

INC.

• Customer Satisfaction 2016 BBB Torch Award • Same Day & Emergency Service From Port Renfrew to the Gulf Islands • Plumbing, Drainage, Gas-fitting, & Backflow

• Preventative Maintenance • Repair Malfunctioning Fields • Improve Capacity & Performance of Existing Systems • New Installations • Complete Perimeter Drain Repair or Replacement • Complete Sewer Repair or Replacement • De-Rooting • Catch Basin Service & Water Main Repair & Replacement • Backhoe Service • Septic Tanks

office@homewise.ca

www.homewiseplumbing.ca

250-883-7270

NORTHERN STAR PLUMBING/GAS/SERVICE

SERVICE•REPAIR•INSTALLS PLUMBING • PROPANE • NATURAL GAS GAS APPLIANCES • HOT WATER TANKS GAS FURNACES VICTORIA

SOOKE

250-883-4347 250-642-4499 www.northernstarplumbing.ca Call 250 883-4347 for Emergencies Archie Johnstone Plumbing & Heating Ltd., Nanaimo- - - - - -250 754-2232 Brent Jansen Plumbing & Heating Ltd., Victoria- - - - - - - - - -250 744-6066 Bridgeman Plumbing & Heating Ltd., Victoria- - - - - - - - - - - -250 727-1228 Callaway Plumbing & Drains Ltd., Victoria- - - - - - - - - - - - - -250 216-7159 Canpol Plumbing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 686-1710 City Service Plumbing & Heating, Victoria - - - - - - - - - - - - - -250 744-3900 Coastal-Flo Plumbing & Heating Ltd., Shawnigan Lake - - - - -250 888-4682

Professional Service at a Reasonable Cost — Your Satisfaction Our Aim (As Always)

Vancouver Island & the Gulf Islands

250-479-0195

www.earthservice.ca

BBB 2013/14/15 er Award Winn 2016 Runner-up Finalist

AWARD WINNING SERVICE YOU CAN TRUST

Torch Award Winner 2013/14/15 & 2016 Runner Up Finalist BBB Torch Awards - Ethical Decision Making

• CCTV - Video Camera Pipe Inspections • Rooter & Hydro Jet Cleaning Services • Trenchless Pipe Replacements • Complete Perimeter Drain Systems • Strata Assessments & Maintenance • Pipe Locating & Mapping Services Pipes Scoped, Cleaned or Replaced. • Sewer & Waterline Renewals We’re Your Complete Drainage Solution Company! • Drainage Pumps & Engineered Systems

250-590-1535

Testimonials, Specials & Information online - www.drainscope.net

COASTLINE ELECTRICAL & PLUMBING

Nanaimo and Central Vancouver Island- - - - - - - 250 729-8055 www.coastlinecontracting.ca

CURRENT HEATING & PLUMBING LTD.

Plumbing

Gas Fitting

Backflow Prevention

Hot Water Heating, Plumbing & Gas • Residential & Commercial www.currentheatingplumbing.ca - - - - - - - - - - - 250-415-3977

Drain Pro Plumbing, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 652-5588

DRAINSCOPE.NET-THE DRAINAGE SOLUTION COMPANY SEE OUR ADS ON PAGES 2, 14, 23, 29

www.drainscope.net----------------Victoria 250-590-1535

2015/2016 Torch Award Finalist

Gary Muir Plumbing Services Ltd., Victoria - - - - - - - - - - - - -250 477-5125 Gillis Plumbing Ltd., Sidney - - - - - - - - - - - - - - - - - - - - - - - -250 889-3205 GoodSense Plumbing & Drain Cleaning, Victoria - - - - - - - - -250 213-8700 Henderson Plumbing & Gas, Brentwood Bay - - - - - - - - - - - -250 893-6281

Call 250-883-7545

HomeWise Plumbing & Drainage Services Ltd., Sooke 250 642-7770

(See our ad on page 23) Impact Plumbing & Heating, Victoria- - - - - - - - - - - - - - - - - -778 350-3535 Jeniss Plumbing & Heating, Victoria - - - - - - - - - - - - - - - - - -250 881-4679 Kiwi Plumbing & Heating, Brentwood Bay - - - - - - - - - - - - - -250 886-9777 Menzies Plumbing & Heating Ltd., Victoria - - - - - - - - - - - - -250 472-0110 Miles Plumbing Services Ltd., Victoria - - - - - - - - - - - - - - - -250 361-4488 Minute Plumbers, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 744-7791 Norm’s Mobile Service Ltd., Nanaimo - - - - - - - - - - - - - - - - -250 753-3641

Why Us? ✓ Professional technicians committed to world class service

NORTHERN STAR PLUMBING/GAS/SERVICE Victoria 250 883-4347 - - - - - - - - - - - - - - - Sooke 250 642-4499

✓ Proactive maintenance prevents emergencies in your home or business

ROYAL ROOTER PLUMBING & DRAIN CLEANING SEE OUR AD ON PAGE 14

✓ Realistic & honest plumbing & gas-fitting advice

Phil Ballam Plumbing & Heating Co. Ltd., Victoria - - - - - - - -250 598-4581 Plumb-It Mechanical, Brentwood Bay - - - - - - - - - - - - - - - - -250 661-0395

www.royalrooterplumbing.ca - - -Victoria 250 480-4806

Royal Rooter Plumbing & Drain Cleaning, Victoria - - - - - - - -250 480-4806 Swift Plumbing & Water Heaters Inc., Victoria- - - - - - - - - - -250 920-7877 Terra Nova Plumbing, Courtenay- - - - - - - - - - - - - - - - - - - - -250 338-8026 The Super Plumber, Duncan - - - - - - - - - - - - - - - - - - - - - - - -250 715-1511 True Home Plumbing & Gas, Victoria- - - - - - - - - - - - - - - - - -250 888-8875 Veridis Plumbing & Heating Ltd., Mill Bay - - - - - - - - - - - - - -778 356-0557

VICTORIA DRAIN SERVICES LTD. SEE OUR AD ON PAGE 14 www.victoriadrains.com-----------------------250 818-1609

✓ Value building options & ecological solutions ✓ Integrity & quality workmanship builds confidence & trust ✓ Insured & bonded for your protection ✓ Connecting you with the best local businesses in Victoria ✓ FortisBC certified contractor

Visit us at gotpipes.ca today!

www.gotpipes.ca

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

PLUMBING CONTRACTORS - ROOFING CONTRACTORS

Plumbing Contractors

Pumps-Dealers

WADE ROBERTS PLUMBING 2016 TORCH AWARD FINALIST SEE OUR AD ON PAGE 23

www.gotpipes.ca - - - - - - - - - - - - - - - - 250 883-7545 West Bay Mechanical Ltd., Victoria - - - - - - - - - - - - - - - - - -250 478-8532

Plumbing Drains & Sewer Cleaning EARTHSERVICE DRAINMASTER INC.

6459 Pat Bay Hwy, Victoria - - - - - - - - - - - - - - - 250 474-4733 www.earthservice.ca- - - - - - - - - -(See our ad on page 15 & 23)

Roto-Rooter Plumbing & Drain Services, Victoria - - - - - - - - -250 382-4900 Roto-Rooter Plumbing & Drain Services, Parksville- - - - - - - -250 248-8743

VICTORIA DRAIN SERVICES LTD.

2014 BBB TORCH AWARD FINALIST-Plumbing & Drainage Contractors www.victoriadrains.com - - - - - - - - - - - - - - - - - 250 818-1609 (See our ad on page 14)

Plumbing Fixtures, Parts, Supplies-Retail Bartle & Gibson Co. Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 389-1073

Polishing - Marble, Granite CD SPECIALTY CLEANING & RESTORATION LTD.

www.cdspecialty.ca---------------------------- -250-472-7611

Porcelain Enamel Repair & Refinish Bathtub Refinishing Services, Victoria- - - - - - - - - - - - - - - - -250 727-1423 The Bathtub Doctor, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 478-3900

Post Construction Clean-up ORCA BUILDING MAINTENANCE LTD.

240 Summit Drive, Nanaimo - - - - - - - - - - - - - - 250 751-6722 www.orcabuildingmaintenance.ca - - - - See our ad on page 17)

Poultry Farms Firbank Farms, Saanichton - - - - - - - - - - - - - - - - - - - - - - - - -250 652-0016

Prefinishing/Prestaining-Wood Base Products/ Concrete Fiberboard/Doors & Frames METTES PAINTING & DECORATING

Interior, Exterior & Wallpaper www.mettespainting.ca..............................250-544-8185

Recreational Vehicles-Repair & Service

BC AQUIFER SERVICES LTD. (SINCE 1974) Quality Water System Installations & Water Treatment Solutions

www.bcaquifer.ca -------------- Victoria 250 477-1665 5295 Trans Canada Hwy. ------- Duncan 250 748-4041

Pumps-Wholesale & Manufacturers Van Isle Water Services Ltd., Victoria - - - - - - - - - - - - - - - - -250 383-7145

Radio Stations & Broadcast Companies CFAX Radio 1070, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 386-1070 Jim Pattison Broadcast Group, Victoria - - - - - - - - - - - - - - - -250 475-0100 Rogers Broadcasting Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 382-0900

Radiotelephone Communications-Common Carrier Cercomm Electronics Ltd., Nanaimo - - - - - - - - - - - - - - - - - -250 758-2652

Railings K&S Railings Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - - - - - -250 754-9003

VICTORIA DECK LTD.,

The Local Home of Factory Finishing, Pre-Staining & Prefinishing www.westcoastprefinish.ca - - - - - - - - - - - - - - - - - - - - - - - -250 544-8195

Real Estate Brett Cairns: RE/MAX Ocean Pacific Realty, Comox - - - - - - -250 898-3348 Don St Germain, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 744-7136

NAI COMMERCIAL (VICTORIA) INC. VICTORIA

www.tnaivictoria.ca (See our ad on this page)- - - - 250 381-2265

Royal LePage in the Comox Valley, Courtenay - - - - - - - - - - -250 334-3124

Real Estate-Commercial Commercial (Victoria) Inc. Commercial Real Estate Services, Worldwide.

Full Service Commercial Real Estate Retail, Office & Warehouse Leasing & Sales Business & Asset Sales • Property Management Financial Consultation New Home Construction & Sales

250-381-2265 w w w. naiv ict oria. ca Equitex Realty Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 386-6071

Emerson Exteriors, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 883-6067

Duttons & Co Real Estate Ltd., Victoria - - - - - - - - - - - - - - - -250 383-7100

MJ HOME CARE SERVICES

www.mjwindowcleaning.ca- - - - - - - - - Victoria 250 508-6095

Printers Denman Print Works Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 480-1530 Metropol Industries Inc., Victoria - - - - - - - - - - - - - - - - - - - -250 384-7653

Professional Services (General) Vancouver Island Advanced Technology Centre, Victoria - - - -250 483-3214

Property Maintenance VI Outdoor Contraacting, Landscaping, Maintenance Nanaimo - - - - - - - - - - - - - - - - - - - - - - - 250-739-9273 (YARD)

Property Management-Condominiums Hutton Condominium Services Ltd., Victoria - - - - - - - - - - - -250 598-5148

Property Managers Brown Bros. Agencies, Victoria- - - - - - - - - - - - - - - - - - - - - -250 385-8771 South Island Property Management Ltd., Victoria- - - - - - - - -250 595-6680

Property Management - Commercial NAI COMMERCIAL (VICTORIA) INC. VICTORIA

www.naivictoria.ca (See our ad on page 24) - 250 381-2265

Publishers-Book FriesenPress, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -888 378-6793 Poetry Institute of Canada, Victoria- - - - - - - - - - - - - - - - - - -250 519-0446 Tellwell Talent Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - -888 415-1541

Publishers-Periodical Nanaimo And Voyager Magazine, Nanaimo- - - - - - - - - - - - -250 741-8801

Referral-Contractor Easy Job Quote, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 590-8182

Refrigeration Equipment-Commercial-Sales/Service Alberni Valley Refrigeration Ltd, Port Alberni - - - - - - - - - - - -250 723-1335 South Island Refrigeration, Victoria- - - - - - - - - - - - - - - - - - -250 360-6608

Refrigerators & Freezers-Wholesale/Manufacturers FREEZE RIGHT MARINE LTD.

Refrigeration/Ship Repair/Aluminum & Steel Fabrication/ Portable Welding/Mechanical/Machining/HYAB/Crane Services www.freezerightmarine.com - - - - - - - - - - - - - - 250 886-8880

Residential Window Tinting Resorts Island West Resort, Ucluelet - - - - - - - - - - - - - - - - - - - - - - -250 726-7515 Madrona Beach Resort, Parksville- - - - - - - - - - - - - - - - - - - -250 248-5503

Restaurants Craig Street Brewing Co., Duncan- - - - - - - - - - - - - - - - - - - -250 746-5622 James Bay Inn, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 384-7151

Resume Service The Resume Hut®, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 383-3983

Retirement & Life Care Com/Homes

Pressure Washers CD SPECIALTY CLEANING & RESTORATION LTD.

www.cdspecialty.ca---------------------------- -250-472-7611

Recycling Centers Schnitzer Steel Canada Ltd., Victoria - - - - - - - - - - - - - - - - -250 381-5865

Safe & Sound Window Film & Renovations, Comox - - - - - - -250 339-7003

www.victoriadeck.com 512 William Street, Victoria - - - - - - - - - - 250-478-0641

WEST COAST PREFINISH LTD.

Adrian’s RV Repair Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - -250 591-2091

NAI Commercial (Victoria) Inc., Victoria- - - - - - - - 250 381-2265 www.naivictoria.ca - - - - - - - - - - - - -(See our ad on this page)

Real Estate-Agency Real Estate-Agents Inez Louden, FRI - Sutton Group West Coast Realty, Victoria 250 812-7710

Real Estate Appraisers Mills Appraisal Group Ltd., Victoria - - - - - - - - - - - - - - - - - -250 727-0222 Palmer Appraisals Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 388-9102 William S Jackson & Associates Ltd., Courtenay - - - - - - - - -250 338-7323

Real Estate Developers Chard Development Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 590-9940 SookePoint Ocean Cottage Resort, Sooke - - - - - - - - - - - - - -250 642-0350

Real Estate Management AWM Alliance Real Estate Group, Victoria - - - - - - - - - - - - -250 388-9967 Complete Residential Property Management Ltd., Victoria - -250 370-7093 Firm Management Corporation, Saanichton - - - - - - - - - - - - -250 544-2300 Gibraltar Management Ltd., Victoria - - - - - - - - - - - - - - - - - -250 380-3815 Proline Management Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 475-6440 Tillyard Management Inc., Victoria - - - - - - - - - - - - - - - - - - -250 953-2396

Berwick Retirement Communities, Victoria - - - - - - - - - - - - -250 385-1505 Nanaimo Seniors Village, Nanaimo- - - - - - - - - - - - - - - - - - -250 760-2325 The Renaissance Retirement Residence, Victoria - - - - - - - - -250 386-1188

Road Service - Auto TOTEM TOWING

www.totemtowing.com - - - - - - - - - - - - - - - - - - 250 475-3211 (See our ad on page 27)

Rollshades WIZARD SCREENS & MORE

493-B Burnside Road East, Victoria- - - - - - - - - - 250-384-8931 www.wizardvictoria.com www.wizardscreens.com (See our ad on page 10 & 26)

Roof Cleaning & Moss Stain Removal ABBA EXTERIORS INC. www.abbaexteriors.ca

778 433-9275

HIGH DEFINITION ROOFING LTD.

2013 & 2014 BBB TORCH AWARD FINALIST- TRUSTWORTHINESS Roofing You Can Trust! - - - - - - - - - - - - - - - - - - 250-208-8866 www.roofingvictoria.ca------(See our ad on page 25)

WINDOW VIPER

“For the Best Clean - Go Green” 6054 Chippewa Rd., North Cowichan - - - 250-815-5877

Roof Cleaning & Stain Removal GMO Construction Services, Victoria- - - - - - - - - - - - - - - - - -250 589-4998

MJ HOME CARE SERVICES

www.mjwindowcleaning.ca - - - - - - - - - - Victoria 250 508-6095 Thomson Roof Treatment, Victoria - - - - - - - - - - - - - - - - - - -250 385-3124

Roof Decks Distinctive Deck & Rail Ltd., Nanaimo- - - - - - - - - - - - - - - - -250 756-1147

Roofing Contractors

Real Estate Services Victoria Real Estate Board, Victoria - - - - - - - - - - - - - - - - - -250 385-7766

FREE ESTIMATES OVER 25 YEARS IN BUSINESS

Recreational Vehicles-Dealers Big Boys Toys Ltd., Nanoose Bay - - - - - - - - - - - - - - - - - - - -250 468-1500 Hub City RV Ltd., Lantzville - - - - - - - - - - - - - - - - - - - - - - - -250 933-0700 K-Jack R.V. Rentals Ltd.,Errington - - - - - - - - - - - - - - - - - - - -250 954-0795 Triangle RV Centre Ltd., Sidney- - - - - - - - - - - - - - - - - - - - - -250 656-1122

WEST COAST MOTOR SPORT LTD. R.V SALES, PARTS & SERVICE TOLL FREE: (800) 588-4788 We Service All Makes & Models In Business Since 1990 www.westcoastmotorsport.ca

250 474-1519 www.aerialroofing.ca

7447 Industrial Rd, Lantzville (Nanaimo Area) - -250 390-3357 BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

ROOFING CONTRACTORS – SENIOR HOME CARE Roofing Contractors

Roofing Contractors

Safety Consultants

Erickson Roofing, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - -250 758-5440 Flatout Roofing Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 418-5818 Four 12 Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 216-7923 Golden Rule Roofing, Duncan - - - - - - - - - - - - - - - - - - - - - - -250 597-7853 Grist Slate & Tile Roofing Inc., Victoria - - - - - - - - - - - - - - - -250 727-3611

HIGH DEFINITION ROOFING LTD.

www.roofingvictoria.ca--(See our ad on this page)250-208-8866

Infinity Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -778 402-4046 Ironwood Shake & Tile Ltd., Courtenay - - - - - - - - - - - - - - - -250 334-1717

JAKE’S ROOFING LTD. • New Construction • Gutter Cleaning / New Gutters • Commercial /Residential • Roof Inspections • Vinyl Decks & Custom • Roof Repairs/Skylights/ Railings Roof Penetrations • 10 Year Workmanship • Eco Friendly Moss Removal Guarantee • Torch-on / TPO RCABC RED SEAL & JOURNEYMEN ROOFERS

Free Estimates | Fully Insured | $5m Liability | WCB covered Victoria 250-208-8866 roofingvictoria.ca

Duncan 250-732-1366 roofingduncan.com

Commercial & Residential

•• 5” 5”Continuous Continuous Aluminum •• Fascia Fascia Gutter &&Metal Metal •• Leaf Leaf Guard •• Wooden Wooden Fascia Fascia •• Repairs Repairs & Maintenance Maintenance 2014 2014Torch TorchAward Award Winner Winner Torch finalists 5 years + Award 10 Time Nominee running and 10 time nominee

Call us today for a FREE

Call or email us today for estimate awritten FREE written estimate

Fully Fully Insured Insured •• WCB WCB Licensed Licensed 55 Year Warranty Year Workmanship Workmanship Warranty Up to 5 Year on on Full Full Installations Installations Workmanship Guarantee

250-475-1310 3578 Quadra Street, Victoria

3578 Quadra Street, Victoria

www.prolineroofing.com www.prolineroofing.com

Above Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 507-5050

MURPHY WALL-BEDS ACME GUTTERWORKS NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON PAGE 18

www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca 250 885-7409 721-0012 www.acmegutterworks.com www.northerntropic.ca - - - - - -Victoria - -- ---------250 474-4829

Admirals Roofing, Saanichton - - - - - - - - - - - - - - - - - - - - - -250 652-1818

Aerial Roofing, Sooke--------------------------250 474-1519

(See our ad on page 24) Alpha Roofing & Sheet Metal Inc., Saanichton - - - - - - - - - -250 544-0169 Arrowsmith Roofing Ltd., Nanaimo - - - - - - - - - - - - - - - - - - -250 729-1949 ATC Home Solutions Inc., Nanaimo- - - - - - - - - - - - - - - - - - -250 714-9566 Canadian Roof Doctor, Sooke - - - - - - - - - - - - - - - - - - - - - - -250 858-0103 Cape Roofing, Courtenay - - - - - - - - - - - - - - - - - - - - - - - - - -250 334-1858 Carson Roofing Ltd., Port McNeill- - - - - - - - - - - - - - - - - - - -250 230-7663 Climax Roofing Inc., Parksville - - - - - - - - - - - - - - - - - - - - - -250 954-0023

Concord Roofing Inc., Nanaimo- - - - - - - - - - - - - - 250 754-4568

CUSTOM ROOFING

Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - 250-882-8357

Serving the Parksville / Qualicum Beach Area for over 20 years RESIDENTIAL & COMMERCIAL New and Re Roofing Specialists - - - - - - -info@jakesroofingltd.com

www.jakesroofingltd.com - - - - - - - - - - - - 250 248-8014

Javen Simon Roofing Ltd., Port Alberni - - - - - - - - - - - - - - - -250 735-1188 Ken Poskitt Roofing, Saanichton - - - - - - - - - - - - - - - - - - - - -250 360-0078 M&M Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 686-6169 MacKenzie Roofing, Courtenay- - - - - - - - - - - - - - - - - - - - - -250 871-4495 Menor Brothers Contracting Inc., Sidney - - - - - - - - - - - - - - -778 676-0907 Milne Roofing, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - -250 756-9197 Mountain View Roofing, Victoria - - - - - - - - - - - - - - - - - - - -250 891-4300 Nelson Roofing & Sheet Metal Ltd., Cumberland - - - - - - - -250 336-8088 Nortek Exteriors Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 884-8335

OCEANSIDE ROOFING LTD. Serving the Parksville/Qualicum Beach area RESIDENTIAL FIBREGLASS LAMINATE & CEDAR CONVERSION SPECIALISTS 2015 BBB TORCH AWARD WINNER WINNER OF THE 2011 & 2012 BBB TORCH AWARD www.oceansideroofing.com ----------250 951-0601 Pacific Shore Holdings Ltd., Campbell River- - - - - - - - - - - - -250 204-2597 Parker Johnston Industries Ltd., Saanichton - - - - - - - - - - - -250 382-9181 Phil Smith Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 383-9428 Premier Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 590-8669

PROLINE ROOFING & GUTTERS LTD. SEE OUR AD ON PAGE 25 & 31

NEW & REROOFING

Schools-Academic-Colleges & Universities Pacific Rim College, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 483-2119

Schools-Business & Vocational Discovery Community College Ltd., Campbell River - - - - - - -250 287-9898 Pacific Design Academy, Victoria - - - - - - - - - - - - - - - - - - - -250 383-3631 Sprott-Shaw College, Victoria - - - - - - - - - - - - - - - - - - - - - -250 384-8121

Scooters-Medical Canada Scooters, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 383-7383

SIDNEY SCOOTERS LTD.

2378 Beacon Avenue, Sidney - - - - - - - - - - - - - - - 250 654-0021 www.sidneyscooters.ca

Screen Printing Mega Screen Productions Inc., Victoria - - - - - - - - - - - - - - - -250 380-6800

Screens-Door & Window Phantom Screens Vancouver Island, Comox - - - - - - - - - - - - -888 742-6866 Rusco Building Products, Victoria - - - - - - - - - - - - - - - - - - - -250 475-1110

WIZARD SCREENS & MORE SEE OUR AD ON PAGE 10 & 26

www.wizardvictoria.com--------------------250 384-8931

Searchers of Records Best Search & Registry Ltd., Victoria- - - - - - - - - - - - - - - - - -250 386-2399 Unclaimed Assets of Canada Consulting Ltd., Comox - - - - - -250 890-9234

Security Control Equipment, Sys/Monitor

Domcor Health, Safety & Security Incorporated, Campbell River 250 388-7748 The Canadian Corps Of Commissionaires, Victoria - - - - - - - -250 727-7755

SAM THE ROOFER SEE OUR AD ON THIS PAGE

WIZARD SCREENS & MORE

www.samtheroofer.ca ---------------------250 656-1128

Shoreline Roofing, Sooke- - - - - - - - - - - - - - - - - - - - - - - - - -250 413-7967

SOARE CONTRACTING

2519 Wentwich Rd, Victoria - - - - - - - - - - - - 250-474-7325

Square Deal Roofing Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 382-1452 Sunshine Roofing, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - -250 753-6220 Top Pair Roofing Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 661-8977 Usher Roofing Systems Ltd, Nanaimo - - - - - - - - - - - - - - - - -250 816-7663 Vanderleek Roofing Inc., Nanaimo - - - - - - - - - - - - - - - - - - -250 755-1110 Victoria Roofing & Insulation Co. Ltd., Victoria- - - - - - - - - - -250 382-2331 Vintage Roofing Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 889-1117

Roofing Service Consultants Rubbish/Garbage Removal Neighbourhood Disposal, Sidney - - - - - - - - - - - - - - - - - - - -250 655-6624

NEW CONCEPT HAULING

www.newconcepthauling.ca/en/ - - - - - - 250 361-6403 Pan-Insula Disposal Ltd., Brentwood Bay- - - - - - - - - - - - - - -250 544-1466

Security Guard & Patrol Service Security Products 493-B Burnside Road East, Victoria- - - - - - - - - - 250-384-8931 www.wizardvictoria.com www.wizardscreens.com (See our ad on page 10 & 26)

Security Systems Consultants Paladin Security, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 380-1965

Self Defense Personal Protection Systems Inc., Victoria - - - - - - - - - - - - - -250 478-9119

Senior Companionship Care HAVEN HOME CARE LTD.,

North Saanich - - - - - - - - - - - - - - - - - - - - - - - - 250 213-3684

HELPING HANDS PERSONAL SUPPORT SERVICES

. . . Touching lives in practical ways . . . Dedicated personal care – fully bonded and insured www.helpinghandspss.ca - - - - - - - - - - -Sidney 250 881-0118

Senior Home Care Elder Life Advocacy & In-Home Care, Parksville - - - - - - - - - -250 947-9775

SAM THE ROOFER

Serving Vancouver Island & The Gulf Islands For Over 50 Years!

Labour Guarantees Material Warranties Licensed & WCB Coverage

Quality Work at Reasonable Prices Free Estimates

Schools-Academic-Pre & Kindergarten Selkirk Montessori School, Victoria- - - - - - - - - - - - - - - - - - -250 384-3414

www.prolineroofing.com - - - - - Victoria 250 475-1310

• Cedar Shakes • Membrane Systems • Laminate Shingles

email: concordroofing@shaw.ca 2130 Godfrey Rd., Nanaimo BC

Sand & Gravel Evans Redi-Mix Ltd., Duncan - - - - - - - - - - - - - - - - - - - - - - -250 746-7125

R & D Roofing & Siding Ltd., Victoria - - - - - - - - - - - - - - - - -250 885-1409 Rees Roofing, Sooke - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 686-1179 Roofs Plus, Brentwood Bay - - - - - - - - - - - - - - - - - - - - - - - -250 893-2765 Rooftech Roofing, Qualicum Beach - - - - - - - - - - - - - - - - - - -250 240-1053

Professional installers of

250.754.4568

BCHAZMAT Management Ltd., Sidney - - - - - - - - - - - - - - - -250 656-3382 Domcor Traffic Control International, Campbell River - - - - - -250 388-7748

Price’s Alarms, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 384-4104 Safety Net Security Ltd., Campbell River - - - - - - - - - - - - - - -250 286-3103

Westcoast Roof Inspection Services Ltd., Mill Bay - - - - - - - -250 743-2913

CONCORD ROOFING INC.

6 MONTH ST NO INTERE PAYMENT PLAN - OAC

• Specializing In Premium Grade Products • Roof Maintenance • • Certified Roofing Applicators • Cedar Products • Fully Insured • • Metal Roofing Products •

FREE

ESTIMATES

250-656-1128

Mill Bay 250-743-0789

www.samtheroofer.ca

2335 Amity Dr. • North Saanich • V8L 1B8

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

SENIOR HOME CARE – TOOLS-RENT

Senior Home Care

Shopping Centers & Malls

HELPING HANDS PERSONAL SUPPORT SERVICES

Sporting Goods-Retail

Mayfair Shopping Centre Limited Partnership, Victoria - - - - -250 383-0541

Shower Doors & Enclosures

Stone Setting-Interlocking Pavers

. . . Touching lives in practical ways . . . Dedicated personal care – fully bonded and insured www.helpinghandspss.ca - - - - - - - - - - -Sidney 250 881-0118

Maple Glass Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 474-0806

www.homeinstead.com/victoriabc - - - - Victoria 250 382-6565

Custom Pro Exteriors Ltd, Victoria- - - - - - - - - - - - - - - - - - - -250 474-7725

HOME INSTEAD SENIOR CARE

LUXCARE LIFESTYLE INC.,

www.luxcarelifestyle.com 115-1773 Feltham St. Vic-------------------------250-590-1689

Senior Housing/Living Legion Manor Victoria Retirement Living, Saanichton- - - - - -250 652-3261

Senior Move Manager Downsizing Diva Move Management, Victoria- - - - - - - - - - -250 634-3207 Home Again Seniors Transition Services, Sooke- - - - - - - - - -250 984-4044

Seniors Specialty Services

Siding Contractors

HAVEN HOME CARE LTD.,

North Saanich - - - - - - - - - - - - - - - - - - - - - - - - 250 213-3684

P.A.T.S. Personal Assistance to Seniors, Nanaimo - - - - - - - -250 760-0585

Sewer Inspection

Siding Materials Pro Tech Exterior Products, Victoria- - - - - - - - - - - - - - - - - - -250 382-5885

Signs Capital Sign & Display, Victoria - - - - - - - - - - - - - - - - - - - - -250 383-7442

Skin Care Clear Skin Victoria Laser & Wellness Group Ltd., Victoria - - -250 590-4295

Skylights VAN ISLE WINDOWS LTD.

www.vanislewindows.com - - - - - - - - - Victoria 250 383-7128 Nanaimo 250 754-0824- - - - - - - - - - Courtenay 250 897-3347 (See our ad on page 28)

Snow Removal Service

gotpipes.ca---(See our ad on page 23) - - - - - - - - - - -250 883-7545

Sewing Supplies

Sod & Sod Service Ponderosa Sod Farm Ltd., Courtenay- - - - - - - - - - - - - - - - - -250 334-2344

Souvenirs-Retail

GALA FABRICS LTD.

104 – 1483 Douglas St, Victoria www.galafabrics.com -250 389-1312

Screens - Windows & Doors

Cowichan Trading Co. 1984 Ltd., Victoria- - - - - - - - - - - - - - -250 383-0321

Spas & Hot Tubs-Dealers Affordable Hot Tubs & Saunas Ltd., Victoria - - - - - - - - - - - -778 433-6786 Aquafun Family Pools & Spas Ltd., Duncan - - - - - - - - - - - - -250 748-2611

WIZARD SCREENS & MORE

SKYVIEW HOT TUBS & SWIM SPAS

SEE OUR AD ON PAGE 10 & 26

www.wizardvictoria.com--------------------250 384-8931

1-6721 Butler Crescent (Off Keating X Road) Saan - 250 652-0888 www.sunspaces.com/prices

The Soakhouse, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - -250 758-7155 Vintage Hot Tubs Inc., Victoria - - - - - - - - - - - - - - - - - - - - - -250 382-7727

Sheet Metal Work Silver Fern Stainless Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 382-3376

Shoes-Retail

ABE MOVING & HAULING

www.abemoving.com - - - - - - - - - - - - - - - - - - - 250-220-9334 (See our ad on page 21)

All Secure Storage Ltd., Courtenay - - - - - - - - - - - - - - - - - - -250 338-8128 BigSteelBox, Sidney - - - - - - - - - - - - - - - - - - - - - - - - - - - - -778 426-1122 Keating Self Storage Ltd., Saanichton- - - - - - - - - - - - - - - - -250 652-4491

Stucco & Exterior Coating Contractors Century 21 Stucco Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 721-3456 Coastal Home Improvement Centre Ltd., Victoria - - - - - - - - -250 858-6308 Stucco Doctor East, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 474-3037

Student Housing Canada Homestay Network, Victoria- - - - - - - - - - - - - - - - - -250 412-3813

Sunrooms & Solariums NORTHERN TROPIC FOUR SEASONS SUNROOMS SEE OUR AD ON THIS PAGE

www.northerntropic.ca - - - - - - - - - - - - - - 250 474-4829

K & M Bobcat Services, Nanaimo- - - - - - - - - - - - - - - - - - - -250 756-6130

WADE ROBERTS PLUMBING

Brickworks Paving, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 896-7644

Storage-Household & Commercial

Donnelly Skylights, Ladysmith - - - - - - - - - - - - - - - - - - - - - -250 924-8828

Delaney Relocation & Home Support Services Inc., Courtenay - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 338-3359

Grey River Netting Inc., Campbell River- - - - - - - - - - - - - - - -250 287-2525

Special Needs Counselling Osanis Counselling And Consulting Inc., Victoria - - - - - - - - -250 216-1983

Baggins Shoes, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 388-7022

LOCALLY OWNED

Sweepers-Power South Island Power Sweeping Ltd, Sidney- - - - - - - - - - - - - -250 744-7602

Swimwear & Accessories Courtenay Swim Shop, Courtenay- - - - - - - - - - - - - - - - - - - -250 338-8465

Tattooing Universal Tattooing Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 382-9417

Tax Return Preparation AACT FINANCIAL SOLUTIONS INC.

www.aact.ca - - - (See our ad page 9)- - - - - - - - 250 383-3834

H&R Block Canada Inc., Calgary - - - - - - - - - - - - - - - - - - - - -800 561-2154 Pain Free Tax & Bookkeeping Service, Victoria- - - - - - - - - - -250 483-1987

Taxes-Consultants & Representatives Enabled Financial Solutions Ltd., Victoria - - - - - - - - - - - - - -250 514-2699

Taxicabs BLUEBIRD CABS LTD.

LOCALLY OWNED CUSTOM FABRICATION Large IScreens n d u s t r i& e sMore Inc. CUSTOM FABRICATION Retractable Screens Opening

www.taxicab.com.................... Dispatch, Victoria 250 382-2222

• Retractable Screens • Security Screens Security Screens Retractable Opening Screens • Window and DoorLarge Screens Screen Heavy Duty Sliding Screens • Retractable Awnings Custom Made Window Screens • Terrace / Deck Awnings Screens • Security Products:Motorized Rollshutters • Steel: Gates, BarsRetractable & Grills Awnings Large Opening • Home Security Solutions Pergola Canopies • Storefront Security Solutions Entry Door Awnings Retractable Screen • Roll Shades / Rollshutters 1-888-949-3667 • Entry Door Canopies 250-384-8931

Technical Support Services CRVTek I.T. Consulting, Chemainus - - - - - - - - - - - - - - - - - - -250 246-9960 PC Helpline Computer Support Inc, Victoria - - - - - - - - - - - - -250 361-1776

Telecommunication Equipment & Systems Hardwire Telecom Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 592-9473

Television & Radio-Dealers A+ ®

Visit Our Expanded Showroom: 493-B Burnside Road East, Victoria www.wizardscreens.com Visit Our Expanded Showroom Open Mon.to Fri. 9-5 in Victoria Sat. by appt. ISCREENS n d u s t r i&e s Inc. MORE

250-384-8931

Showroom 493 Burnside Rd. E • www.wizardscreens.com • www.wizardvictoria.com

Atlas Audio Video Unlimited, Victoria - - - - - - - - - - - - - - - - -250 385-2712

Television Stations & Broadcast Companies CTV Vancouver Island (CIVI-TV), Victoria - - - - - - - - - - - - - - -250 381-2484

Ticket Sales-Events VIP Tickets Canada Inc., Victoria- - - - - - - - - - - - - - - - - - - - -855 315-1603

Tile-Ceramic-Contractors & Dealers Serious Tile Works, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 213-2460 Stile by Massimo, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 412-9658

Tire Dealers

BUILD THE BEST FREE DESIGN

BIG O TIRES – VICTORIA

1319 Quadra Street, Victoria - - - - - - - - - - - - - - 250 384-7477 www.bigotiresvictoria.com

CITY DISCOUNT TIRES

New and Guaranteed Used Tires/Auto Repairs and Service

#1-798 Fairview at Ellery, Victoria - - - - - - - 778 440-8473 9392 Smiley Rd Chemainus - - - - - - - - - - 250-324-8473

CONSULTATION

OK Tire - Duncan, Duncan - - - - - - - - - - - - - - - - - - - - - - - - -250 746-4488

SIDNEY TIRE LTD

Models & Designs to Fit Every Budget • See it before it’s built! • Ask about CAD Design

Showroom: 901A Devonshire Rd., Victoria • 250-474-4829 www.northerntropic.ca

9817 Resthaven Drive, Sidney - - - - - - - - 250-656-5544 555 East Island Highway, Parksville - - - - 250-248-2055 www.sidneytire.com

Six Mile Tire, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-8241

TIRES UNLIMITED

616 Gorge Road East, Victoria - - - - - - - - 250-386-6367 www.sidneytire.com

Tools-Rent Richlock Rentals & Sales, Sidney - - - - - - - - - - - - - - - - - - - -250 656-9422

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

TOPSOIL – WINDOWS Tree Service

Topsoil Central Landscape Supplies Ltd., Cobble Hill - - - - - - - - - - - -250 743-9989

Tourist Information Tourism Victoria, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 414-6999

Tourist Attractions Butchart Gardens, Brentwood Bay - - - - - - - - - - - - - - - - - - -250 652-4422

Tours-Operators & Promoters Mile Zero Tours, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 590-0811

Towing-Automotive

Vitamins & Food Supplements

ADAMS TREE SERVICE

Lifestyle Markets & Select Stores, Victoria - - - - - - - - - - - - -250 384-3388

YOUR ISLAND’S TREE REMOVAL PROFESSIONALS ~ FROM VICTORIA TO CAMPBELL RIVER------------250 516-8315 www.treevictoria.com - - - 1106 Neild Rd Victoria BC V9C 3X5 (See our ad on this page)

BARTLETT TREE EXPERTS

Your local Experts - Certified Arborist’s www.bartlett.com - - - - - - - - - - - - - - - - 250-479-3873

CAPITAL TREE SERVICE

Davey Tree Expert Company Of Canada Ltd., Victoria - - - - - -250 383-7911

Tree Service - Pruning ADAMS TREE SERVICE

Doing it Right!

www.treevictoria.com ----(See our ad on this page)---- 250 516-8315

Elite Sportswear & Awards, Victoria - - - - - - - - - - - - - - - - - -250 479-2242

Truck Dealers Berk’s Intertruck Ltd., Nanaimo- - - - - - - - - - - - - - - - - - - - - -250 758-5217

VICTORIA VICTORIA

Trucking Transportation Brokers Nicholson Ventures Ltd., Chemainus - - - - - - - - - - - - - - - - - -250 324-1001

WESTSHORE WESTSHORE

250-475-3211

250-475-3211 250-475-3211250-478-8374 250-478-8374 ®

Upholsterers www.classainteriors.com - - - - Campbell River 250 287-2643

Greggs Furniture & Upholstery Ltd., Victoria - - - - - - - - - - - -250 388-7365

Vacation Rentals

Serving VICTORIA & & www.totemtowing.com Serving VICTORIA

3333 Tennyson Ave. Victoria, BC V8Z 3P5 thethe WESTSHORE since 1973 WESTSHORE since 1973 All Ways Towing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 381-0110 Cowichan Towing Ltd., Duncan- - - - - - - - - - - - - - - - - - - - - -250 746-7055

Global Vacuums, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 475-8833 Vacuum Centre, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 388-7749

Vacuum Cleaners-Service & Repair

www.millbaytowing.com - - - - - - - - Mill Bay 250 743-1552

Royal Oak Vacuums Sales & Service, Victoria - - - - - - - - - - -250 881-1800

TOTEM TOWING

www.totemtowing.com - - - - - - - - - - - - - - - - - - 250 475-3211 (See our ad on this page)

Westshore Towing Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 474-1369

Ventilation - Commercial & Residential

VENTILATION - COM.& RES.

250-380-7090

Duncan Automatic Transmission Ltd., Duncan - - - - - - - - - - -250 748-5434 Sidney Transmission & Autocare, Sidney- - - - - - - - - - - - - - -250 655-3707Devin Sorenson Victoria Transmission & Auto Care 2010 Ltd., Victoria - - - - -250 382-2833 Devin Sorenson WestShore Transmissions Ltd., Victoria- - - - - - - - - - - - - - - -250 478-7070tel 250 590−8858 ; fax

www.phillipspowervacuum.ca

Transportation Services

All Brite Cleaning, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 480-5234

Water Well Drilling & Service Drillwell Enterprises Ltd., Duncan - - - - - - - - - - - - - - - - - - - -250 746-5268

Water Wells - Pumps Sales & Service Island Waterworks Ltd., Brentwood Bay - - - - - - - - - - - - - - -250 652-0238

Water-Bottled & Bulk South Island Water Ltd., Sooke - - - - - - - - - - - - - - - - - - - - -250 516-5066

Water Heater - Dealers & Repair gotpipes.ca---(See our ad on page 23) - - - - - - - - - - -250 883-7545

Waterproofing Contractors

*16165359AB*

SEE OUR ADS ON PAGES 2, 14, 23, 29

www.drainscope.net----------------Victoria 250-590-1535

ISLAND BASEMENT SYSTEMS

Directives From the Basement...to the Attic! And Nasty Crawl Spacespour too! épreuve reç www.ibsg.ca---Toll Free 877 379-2768---Victoria par 250-385-2768 COURRIER seulement.

Rain Coast Weatherproofing and Restoration Inc., Brentwood Bay votre épreuve et cocher : Veuillez vérifier - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Directives - - - - - - - - -250 216-2046 pour épreuve reçueCourri Nom de l’entreprise par COURRIER Numéro(s) deseulement. téléphone Annua Welcome Service for Newcomers Adresse Veuillez vérifier votre épreuve et cocher : Rubriq Welcome Wagon Ltd., Toronto - - - - - - - - - - - - - - - - - - -Site - - -905 474-5190 Web Nom de l’entreprise Courriel Orthog Numéro(s) de téléphone Annuaire Pour des corrections,Rubrique veuillez Adresse

16165359AB Phillips Power Vac Ltd., Victoria - - - - - - - - - - - - - 250 380-7090

Wheel Chair Lifts & Ramps

et détaillées par télécopieur a Pourclaires des corrections, veuillez annoter 1 877 545-6320 dans les 48 heur l’épreuve et nous fournir des instructions

Angel Accessibility Solutions Ltd., Victoria - - - - claires - - - - - et- -détaillées - -250 383-0405 par télécopieur au

Wheel Chairs

1 877 545-6320 dans les 48 heures.

Island Mediquip Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 391-0388

Windows

enerheatrenos.com - - - - - - - - - - - - - - - 250-382-1224

Northwest Window & Door Co. Ltd., Victoria- - - - - - - - - - - -250 380-7580 SB Windows & Doors Ltd., Victoria- - - - - - - - - - - - - - - - - - -250 385-9570 16165359AB / TD&//Railings DQCWWP / E // E2503821224 // 1 N // Company,/ Sidney / E/ ADI /- ADI Page- 1- -1-of 1 Travel Agencies & Bureaus Vinyl Decks 16165359AB TD / DQCWWP / 2503821224/ /YY/ / /The /P PVinyl 1 Window // N E - - -Page - - - - - -1- -of - -250 652-0790 CruisePlus Management Ltd., Lantzville - - - - - - - - - - - - - - -250 390-0220 THERMAL KING GLASS HIGH DEFINITION ROOFING LTD. / Devin Sorenson / 1−4929881374 GB01 / Devin Sorenson / 1−4929881374 Expedia CruiseShipCenters - Comox Valley, Courtenay - - - - -250 334-3323GB01 102-1830 Old Island Hwy. - - - - - - - - - Victoria 250 478-1286 www.roofingvictoria.ca--(See our ad on this page)250-208-8866 Expedia CruiseShipCenters - Victoria, Victoria - - - - - - - - - - -250 381-7447 www.tkglass.com Enerheat / 150908 Selloffvacations.com, Victoria - - - - - - - - - - - - - - - - - - - - - -250 474-1010Enerheat / 150908

Tree Service

(SAAN)Saanich Peninsula

/ Windows−Vinyl, Acrylic, Etc. / 1602

(SAAN)Saanich Peninsula

• Tree Removal • Spiral Thinning • Tree Topping • Lot Clearing • Stump Grinding & Removal • Hedge Trimming & Shaping • Bucket Truck & Climbing • 60 Foot Boom Truck...and more!

Window Replacement

Serving The Island For 38 Years

ENERHEAT

VICTORIA & DUNCAN

250-240-8315 CAMPBELL RIVER

FULLY INSURED FREE ESTIMATES

250-203-5324

www.adamstreeservices.weebly.com | 24 Hour Emergency Service

Serving The Island For 38 Years Window Specialists Window Replacement • Vinyl Windows • Patio Doors Specialists Replacement • Thermal Sealed Units • Vinyl Windows • Patio Doors • Thermal Sealed Units Specialists • Bay Windows • Skylights • Solariums • Bay Windows • Skylights • Solariums

• Vinyl Windows • Patio Doors • Thermal Sealed Units

250-516-8315 NANAIMO

/ Windows−Vinyl, Acrylic, Etc. / 1602

Serving the Island since 1978

VANCOUVER ISLAND’S

Premiere Tree Service

FREE 2016 ESTIMATES Torch FREE Award ESTIMATES Winner

ann

Clarke Engineering & Welding Ltd., Victoria - - - - - Site - -l’épreuve -Web - - - -250et475-2400 nous fournirOrthographe des instruct

ENERHEAT RENOVATIONS SEE OUR AD ON THIS PAGE

1 877 585−8197 ;

tel 250 590−8858 ; fax 1 877 585−8197 ;

16165359AB

Commercial Truck Shuttle Ltd., Errington - - - - - - - - - - - - - - -604 290-1461

Water Filtration & Purification Equipment Aquarius Pure Water 2010, Parksville - - - - - - - - - - - - - - - - -250 240-6012

Welding

Enerheat Transmissions-Automobile AIR ATTN: Bill DUCT Gibson AND HVAC CLEANING EnerheatTERR 2044 LORNE BULLFROG TRANSMISSIONS LTD.VICTORIA ATTN:BC BillV8S2H8 Gibson With a Reputation you can trust! - - - 750 Roderick Street, Victoria 2044 LORNE TERR www.bullfrogtrans.com - - - - - - - - - - - - - - - - - - - 250 475-2323Canada VICTORIA BC V8S2H8 C&S Transmission Specialties Ltd., Lantzville- - - - - - - - - - - -250 390-1871 phillipspowervac@shaw.ca Canada

*16165359AB*

Water Companies-Bottled, Bulk, Etc. Canadian Springs Water Co., Victoria - - - - - - - - - - - - - - - - -877 442-7873 Old Victoria Water Co. Ltd., Saanichton - - - - - - - - - - - - - - -250 744-2333

DRAINSCOPE.NET-THE DRAINAGE SOLUTION COMPANY

EasyRez Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - -888 412-7336 JP by the Sea Vacation Rentals and Management, Victoria -250 514-5547 Tofino Beach Homes, Tofino - - - - - - - - - - - - - - - - - - - - - - - -250 725-2570 Tofino Vacation Rentals Inc., Tofino- - - - - - - - - - - - - - - - - - -250 725-2779

Vacuum Cleaners-Household-Dealers

MILL BAY TOWING & RECOVERY LTD. Servicing the South Cowichan Valley Dependable 24-Hour Towing & Emergency Roadside Service

Wall Bed Sales

WADE ROBERTS PLUMBING

CLASS A INTERIORS LTD.

1212 Broad Street, Victoria - - - - - - - - - - - - - - 250 386-1212 www.canadianvitaminshop.com

Water Pressure Cleaning

Trophies

Doing it Right! Doing it Right!

THE VITAMIN SHOP

Island Murphy Beds, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 590-6165

Certified Arborists – 24/7 Emergency Tree Service www.capitaltreeservice.ca - - - - - - - - - - - - - - - 250 415-7244

Serving Victoria & The Westshore Since 1973

FREE ESTIMATES 250 382-1224 • Bay Windows • Skylights • Solariums

enerheatrenos.com 250 382-1224

enerheatrenos.com

BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY

WINDOW CLEANING– YOGA INSTRUCTION

Window Cleaning ABBA EXTERIORS INC.

Windows & Doors Installation & Service

www.abbaexteriors.ca - - - - - - - - - - - - - -778 433-9275

2014 BBB TORCH AWARD WINNER

Cap’s Cleaners, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 380-2662 Doug’s Window Washing & Home Maintenance, Victoria- - -250 656-8907 Garden City Window Cleaning, Victoria- - - - - - - - - - - - - - - -250 886-3149

404 Hillside Ave., Victoria 250-383-7128 690P Comox Rd., Nanaimo 250-754-0824 #8, 241 Puntledge Rd., Courtenay 250-897-3347 www.vanislewindows.com

Window Cleaning

Window Viper • High Rise • Residential • Commercial •Window Cleaning • Building Maintenance

FOR THE BEST CLEAN ~ GO GREEN

6054 Chippewa Rd., 250 815-5877 North Cowichan, B.C. Mon-Fri 8:30-6:30 MJ HOME CARE SERVICES

Windows, Gutters, Roof Demossing & Power Washing www.mjwindowcleaning.ca- - - - - - - - - - Victoria 250 508-6095

Pristine Windows & Power Washing Ltd., Victoria - - - - - - - -250 884-4999 Streak Free Windows & VI Curb Appeal.ca, Parksville - - - - -250 204-7007

2014 TORCH AWARD

WINNER

LARGEST Manufacturer & Installer of Replacement Windows on Vancouver Island! Big City Glass, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 661-5175 PacificView Windows & Doors, Sidney - - - - - - - - - - - - - - - -778 351-0202 Retro Teck Window Manufacturing Ltd, Victoria - - - - - - - - -778 402-4317

PNR SCREENS LTD. Saanichton - - - - - - - - - - - - - 250-652-4612

THERMAL KING GLASS LTD. SEE OUR AD ON THIS PAGE

www.tkglass.com----------------Victoria 250 478-1286

VAN ISLE WINDOWS LTD. -

SEE OUR AD ON THIS PAGE www.vanislewindows.com - - - - - - - - - - - Victoria 250 383-7128 Nanaimo 250 754-0824- - - - - - - - - - - - - Courtenay 250 897-3347

Windows-Installation/Service

Victoria Window Cleaning, Victoria- - - - - - - - - - - - - - - - - - -250 881-8181

Window Coverings

Saffron Window Fashion & Drapery, Victoria - - - - - - - - - - - -250 744-2523

TIDAL BLINDS

www.tidalblinds.ca - - - - - - - - - - - - - - - - 250-416-0097

Wild About Blinds, Victoria - - - - - - - - - - - - - - - - - - - - - - - - 250 580-812

Window Shades WIZARD SCREENS & MORE

493-B Burnside Road East, Victoria- - - - - - - - - - 250-384-8931 www.wizardvictoria.com www.wizardscreens.com (See our ad on page 10 & 26)

We see it through

SINCE 1980

RESIDENTIAL REPLACEMENT & REPAIRS FAMILY OWNED AND OPERATED ~ SERVING VICTORIA FOR OVER 30 YEARS

Centra Windows Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - -250 412-2525

PNR SCREENS LTD.

Saanichton http://www.pnrscreens.ca - - - - - - - -Saanichton (See our ad on this page)- - - - - - - - - - - - - - - -l:250-652-4612 Thermal King Glass Ltd., Victoria - - - - - - - - - - - - 250 478-1286 Van Isle Windows Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 383-7128

Windows-Vinyl Enerheat Windows / Cornerstone Renovations / Gibson Construction, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 382-1224

Windows-Wood Oakridge Windows & Doors, Victoria - - - - - - - - - - - - - - - - -250 384-4478 Wine Kitz - Sidney, Sidney - - - - - - - - - - - - - - - - - - - - - - - - -250 654-0300

Wire Products

Dyler’s Window Fashions Inc., Victoria - - - - - - - - - - - - - - - -250 381-2122 Pacific Blinds & Drapes, Victoria - - - - - - - - - - - - - - - - - - - -250 383-8515

1-2745 Bridge St, Victoria - - - - - - - - - - - - - - - - 250 384-1230 www.ruffell-brown.com - - - - - - - - - (See our ad on page 11)

Professional Installation of Premium Vinyl Windows & Doors

Winemaking Equipment & Supplies

The Window Viper, Duncan - - - - - - - - - - - - - - - - 250 815-5877

RUFFELL & BROWN WINDOW FASHIONS

Windows-Installation/Service

Aqua Pacific Wire Mesh & Supply Ltd., Nanaimo- - - - - - - - -250 751-3772

MORE THAN JUST SCREENS! • We Sell & Install Vinyl Windows & Doors • Replace Broken Sealed Windows • We Manufacture & Install All Types of Window, Door, Solarium & Skylight Screens SALES • SERVICE • REPAIRS

FREE ESTIMATES: 250-652-4612 6680 Mirah Rd. Saanichton pnrscreens@gmail.com • www.pnrscreens.ca

Look for the Accredited Business Seal before your buy.

Yoga Instruction Kathleen’s Yoga - in - a - Chair, Victoria- - - - - - - - - - - - - - - -250 590-1533

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Your Lakeside Resort in the City!

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We Offer Complete Automotive Care for Both Your Personal Vehicles & Your Company Fleet!

BBB Torch Award Finalist for 2016

Pipes Scoped, Cleaned or Replaced. We’re Your Complete Drainage Solution Company! • CCTV - Video Camera Pipe Inspections • Rooter & Hydro Jet Cleaning Services • Trenchless Pipe Replacements • Complete Perimeter Drain Systems • Strata Assessments & Maintenance • Pipe Locating & Mapping Services • Sewer & Waterline Renewals • Drainage Pumps & Engineered Systems

Family Owned and Operated

Alpine Auto Repair & Tirecraft has been serving Greater Victoria and surrounding areas since 1999.

250-590-1535 250-590-1535

Testimonials, Specials & Information online - www.drainscope.net Testimonials, Specials & Information online - www.drainscope.net

Operating Hours: Mon - Fri 8 AM to 5 PM and Sat 8 AM to 4:30 PM

250-474-3777

– EthicalUp Decision Making Torch Award Winner 2013/14/15 & 2016 Runner Finalist BBB Torch Awards in Victoria - Ethical Decision Making

alpineautorepair.ca

721 STATION AVE, UNIT 110, LANGFORD BC

LICENSED • INSURED • 100% DEDICATED TO EXCELLENCE LICENSED • INSURED • 100% DEDICATED TO EXCELLENCE

2016 TORCH AWARD WINNERS, FINALISTS & MILESTONE ACCREDITED BBB MEMBERS

PACIFIC BLINDS & DRAPES · Blinds & Shutters · Drapes · Motorized Products · Awnings · Retractable Screen Doors · Repair, Parts & Service · Cleaning 738 Caledonia Ave, Victoria 250-383-8515 Toll Free: 1-866-383-8515 www.pacblinds.ca

SERVING VANCOUVER ISLAND SINCE 1937

BBB ACCREDITED FOR 25 YEARS

30 If a death occurred in your family, are you prepared?

NEVER PAINT YOUR EXTERIOR AGAIN! CHIC® Advanced Coating System is not paint rather it is a unique polymer coating system that is engineered to provide a beautiful and extremely durable finish that acts like a shield of armour protecting your walls from the elements. With thousands of colours to choose from. CHIC® is proven protection for all kinds of stucco, masconry, wood & composite siding.

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BEFORE

• Weatherproof • Repairs Cracks • Low Carbon Footprint • Low Maintenance

Nature Walk

Nature walk

Compassionate Cremation Care Since 1979

Compassionate Cremation Care Since 1979 When we say, “It’s all about the families we serve Call today for your FREE planning guides! and making their experience the best under the circumstances” ...we are true to our word.

Call today for your FREE planning guides!

Hatley Memorial Gardens CEMETERY & CREMATION CENTRE

2050 Sooke Road, Colwood 250.478.1754 | hatleymemorial.ca

AFTER

250-478-1754

LIFETIME WARRANTY - Simply the Best in the Business! 32 YEARS IN BC! VICTORIA

250.858.6308

CHIC® is a proud member of Shell Busey’s HouseSmart Referral Network.

NANAIMO

250.740.5225

www.coastalhomeimprovement.ca RESIDENTIAL & COMMERCIAL • VAN ISLE’S INDEPENDENT AUTHORIZED CHIC® DEALER.

2016 TORCH AWARD WINNERS, FINALISTS & MILESTONE ACCREDITED BBB MEMBERS

THE COMPLETE PACKAGE Online Moving and Delivery is a fully licensed and insured mover, with over 30 years experience. Serving Vancouver & Vancouver Island.

• residential moves • office relocation • hire one man & truck • packing & labour • junk removal Contact us for easy solutions to all of your moving needs!

2016 BBB Torch Award Winner

Online

Moving and Delivery Ltd.

250.658.8680 onlinemovinganddelivery.com

Cut your debt by up to 85%. Consolidate your debts into one low monthly payment.

We work for you, not your creditors. Specializing in proposals to creditors, credit acceleration loans, credit rebuilding. What are people saying about Chris and his team at 4 Pillars? “Highly recommended. Thanks Chris. Goodbye worry, hello new lease on life. Like meeting with a friend.” Bob W. “Chris Grew is very easy to work with. He is respectful and helpful and we highly recommend him. He went the extra mile and was very thorough.” Bruce & Sheila M. “I would recommend Chris to anyone. He has your best interest at heart and will change your life making it stress free!” Nancy P.

4 Pillars Consulting 2016 Torch Award WINNER Professional Services ® ®

Trust

Performance

Integrity

Chris is the winner of the BBB Torch awards for Professional Services.

Free consultation 250-880-1618 | chrisg@4pillars.ca | chrisgrew.ca All 4 Pillars® offices are independently owned and operated. 4 Pillars® and its associated trademarks are used under license.

Chris Grew

Debt Relief Specialist

2016 TORCH AWARD WINNERS, FINALISTS & MILESTONE ACCREDITED BBB MEMBERS

2014 TORCH AWARD WINNER... ROOFING CATEGORY! Residential & Commercial Roofing Experts • Re-roofing • Fiberglass • New Construction • Metal • Torch-on • TPO Membrane • Repairs • Skylights • Continuous Gutters • Waterproofing • Maintenance Programs

5 YEARS RUNNING

BBB Torch Award Finalists!

PLUS 10X

BBB Torch Award Nominee!

Fully Insured • up to 10 Year Written Guarantee • WCB Licensed

250-475-1310

• Professional Workmanship • Courteous Service • Competitive Pricing • Timely Installation

Call or email us today for a FREE written estimate 3578 Quadra St. | www.prolineroofing.com | info@prolineroofing.com

• Fiberglass Laminates • Torch-on Membranes • Cedar & Composites • Metal & Custom Flashings • Tile & Composites • TPO & EPDM Membranes • Rubber Shakes & Tiles • Leak Repair

• Family Owned & Operated • Certified “Shingle Master Company” • Fully Insured • WCB Approved • Minimum 10 Year - Lifetime Warranties • Payment Plans

RESIDENTIAL & COMMERCIAL

FREE ESTIMATES

250-661-3722 ericisinfinity@hotmail.com

Outside Victoria Toll Free 1-877-255-9821 • www.infinityroofing.ca