Better Business Bureau
|
Va n c o u v e r I s l a n d
BBB serving Vancouver Island, the Gulf Islands, Powell River and Haida Gwaii
2016
Torch Awards A celebration of ethical business practices
BBB Customer Reviews
Share your experiences with others
WIN $250
Top 10 Scams
Contest details inside
Protect yourself and your family from fraud
Discover the most trusted businesses on Vancouver Island
2 BBB 2013/14 Award Winner
AWARD WINNING SERVICE YOU CAN TRUST
Proud Winner of the 2013 & 2014 BBB Torch Awards in Victoria – Ethical Decision Making
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BBB-1
Message from the President & CEO Community Engagement is About Giving Back! At BBB we have high expectations in regards to how we expect Accredited Businesses to behave and operate. And at BBB serving Vancouver Island we believe in practicing what we preach. An important part of building a trustworthy marketplace requires engaging with the people that make up that community. Genuine engagement begins with connecting, listening and caring about those around you.
Rosalind Scott President & CEO of BBB serving Vancouver Island
We expect that in order for our Accredited Businesses to be successful they will find innovative ways to stay connected and engaged with their customers, their staff, the community around them and the other businesses that help to support them. We believe it is just as much our responsibility as a supportive non-profit organization to do the same.
Promoting Trust & Ethics Special Thanks to our Community Partners
To help improve our community engagement we have launched a variety of new programs at BBB. The first is our Scam Tracker program. Scam Tracker is a new interactive online tool designed to help consumers report scams and frauds, while assisting enforcement agencies in better tracking and understanding the impact of scams on the local, national and international community. The second program is a new consumer feedback service known as BBB Customer Reviews. Consumers have been asking for additional ways to share their experiences (other than just through the complaint process) about companies they do business with. The new Customer Review feature now allows consumers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. This new system also provides an opportunity for businesses to respond to consumers, while helping BBB to better understand what we can do to support relationships built on trust and ethics in our local marketplace. Worthy of note as well, this year we are partnering with HeroWork (herowork. com) — a registered charity whose vision is to create a community infrastructure renewal movement across Canada and beyond. Together, along with a number of Accredited Businesses and other organizations we will participate in a Radical Community Renovation project for the locally run, mainly volunteer-driven Rainbow Kitchen working out of the Esquimalt United Church. The Rainbow Kitchen serves 36,000 meals a year to the poor and disenfranchised and is in desperate need of a dramatic overhaul. If you are interested in supporting this project, go to herowork.com to make a donation, become a fundraiser or explore other ways to get involved! Whether you are a business or a consumer, we strongly encourage you to find ways to get involved in your local community, to build relationships of respect and trust with those with whom you share your neighbourhood. Besides, it feels good to spread a little genuine loving kindness! ~
Rosalind Scott
President & CEO, BBB serving Vancouver Island
(Note: I would be more than happy to come out to speak to any business, consumer or community group free of charge! Just give me a call at 250.386.6348!)
*Trade-mark of the Council of Better Business Bureaus used under license.
Contact Us ON THE WEB bbb.org/vancouver-island File a complaint or inquire about a company 24/7 BY PHONE In the Greater Victoria Area 250.386.6348 Toll Free 1.877.826.4222 Inquire about a company 24/7 by phone BY MAIL #220-1175 Cook Street Victoria B.C. V8V 4A1 BY FAX 250.386.2367 OFFICE OPEN TO THE PUBLIC: Weekdays from 9 a.m. to 4 p.m.
BBB-2
Contents
ENTER TO
250
$ N I W
Message from the President and CEO......BBB-1 BBB Torch Awards...................................BBB-3 BBB Customer Reviews..........................BBB-4 Rebuilding the Rainbow Kitchen .......BBB-5 Scam Tracker.............................................BBB-6
Go to www.vicnews.com/contests to enter!
1. Attorneys 2. Counter Tops 3. Heating & Air Conditioning 4. Kitchen Cabinets & Equipment 5. Mason Contractors 6. Paving Contractors 7. Spas & Hot Tub Dealers 8. Tire Dealers 9. Vacation Rentals 10. Windows-Installation Service Contest Starts February 5 and closes May 31, 2016 at midnight. Full contest details available at vicnews.com/contests.
Executive Committee Chair
Richard Gordon
(Access Records & Media)
Past Chair
Gary Eisenstein (Falcon Software)
Vice Chair
Top 10 Scams and Frauds......................BBB-7
Walter Donald
Directory by Business Classification..Page 5
Treasurer
Shred your Documents......................... Page 35
(The Executive Network)
Vern Fischer
(Fischer Financial Services)
Secretary
Directory Notes:
List one BBB Accredited Business from the following categories in this directory:
2016 Board of Directors
Mike Regimbal
All Accredited Businesses of Better Business Bureau serving Vancouver Island have been given the opportunity to list their business under one category of their choice. Additional paid advertising was also available. Without the support of Accredited Businesses who purchase advertising, the free distribution of the guide would not be possible. Inside this Directory you will find the listings of all BBB Accredited Businesses on Vancouver Island. Accredited Businesses have agreed in writing to the BBB’s Standards of Trust. Every precaution is taken to avoid errors or omissions in this directory. Should such an error or omission occur, Better Business Bureau serving Vancouver Island is not liable for damages arising from such errors or omissions. In the case of display advertising or enhanced listings for which a specific charge applies, the publisher’s liability shall be limited to making a refund or cancellation of the charge for such advertisements or listings in proportion to the degree by which the error or omission affects the value of the advertisement or listing for the period during which the error or omission continues.
(Money Mart)
Independent Legal Counsel
Sharon Cartmill-Lane (Sheen, Arnold McNeil)
President & CEO
Rosalind Scott
(BBB serving Vancouver Island)
Directors Chris Gillen
(Dial-A-Geek Consulting Inc.)
Detective Rick Anthony (Oak Bay Police)
Dr. Robin Richardson
(Independent Funeral Planner)
Rose Arsenault
(Talentcor)
Robyn Walle
(Collins Barrow Victoria)
Gregg Meiklejohn
(Enrollment Resources Inc.)
Dave Rogers
(BCHAZMAT Management Ltd.)
Honorary Directors
Paul Chow (Retired) BBBVI Honourary Life Director
Published for Better Business Bureau serving Vancouver Island by Black Press, 818 Broughton St., Victoria, BC, Canada V8W 1E4
Follow us on: Visit bbb.org/vancouver-island for direct links
For advertising enquiries contact Oliver Sommer at 250-480-3230 or email osommer@blackpress.ca
Get Organized & Clutter Free! ■ ■ ■ ■
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BBB-3
BBB Torch Awards – A Celebration of Ethics
This event is a very special awards night because consumers are the ones driving the nomination processes. Each year BBB receives hundreds of nominations from consumers who have truly been grateful and amazed by the ethical service they received from a local business. Torch Award finalists and winners are then honoured by their peers for their demonstration of trust, reliability, fairness, honesty and respect in their business practices. At BBB we believe our Accredited Businesses really do stand out from the crowd when it comes to building relationships of trust in the marketplace. We get very excited each year when the opportunity arises to not only celebrate ethics, but to have some good old-fashioned fun with the many local and Accredited Businesses that make Vancouver Island a thriving marketplace.
Every year, every make, every model, at a price you'll love! Over 500 vehicles in stock Island wide all with CarProof 155 point inspections! For Us Longstanding Accredited BBB Member and Voted #1 Best Place For Used Vehicles 6 Years in a Row
ed V
e lac
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VICTORIA NEWS
R YEA
Simply email us at info@vi.bbb.org and tell us your story (Be sure to put “Torch Award Nomination in the subject line). Or nominate a company online at bbb.org/ vancouver-island
A Price to Fit Every Budget!
icles eh
Do you know of a business that stands out from the crowd when it comes to trust and ethics? Nominate them for a BBB Torch Award.
and
2015
For us the Torch Awards truly define what it means to be part of a like-minded community. From the consumers who nominate deserving companies, to the local businesses that sponsor the event, to the media that helps spread and generate excitement, to the staff who work many hard hours to coordinate the event, to the businesses that unite to celebrate their accomplishments – everyone is working together to show that ethics matter, that trust matters, that community engagement matters!
– 25 YEARS –
QUALITY SERVICE, OUTSTANDING VEHICLES
Best P
Each year BBB celebrates businesses that have gone above and beyond in their commitment to customer services and ethics at our annual Torch Awards event.
st
21
OPEN 7 DAYS A WEEK COLWOOD: DUNCAN: NANAIMO: COURTENAY:
1772 Island Hwy. 7329 Trans Canada Hwy. 4777 Island Hwy. 605 Crown Isle Blvd.
250-478-7603 250-597-0424 250-729-7991 250-871-2125
www.galaxymotors.net
BBB-4 Read & Submit
*
88%
of consumers claimed that reviews impact their buying decisions.
BBB Customer Reviews: Helping Consumers Stay Informed This past year BBB launched a new consumer feedback service known as BBB Customer Reviews. BBB Customer Reviews allow consumers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities.
88%
of consumers read up to 10 reviews before they trust a business
68%
Consumers say positive reviews make them trust local businesses more
80%
Consumers trust online reviews as much as personal recommendations
Review sites are popular because they offer a forum for people to leave comments about their experience with a business. The power of customer reviews coupled with BBB’s detailed business information gives the public even more reason to use BBB as a one-stop, free resource!
92%
Consumers read reviews to determine quality of a local business
Just like our complaints, reviews are vetted by BBB team members and sent to the business before they are published online. Consumers, upon request of BBB and businesses, must be able to provide substantiation of the marketplace interactions. It is also important to note that a customer cannot leave a review if they have already filed a formal BBB complaint about their experience and vice versa. Customer reviews do not affect a company’s BBB letter grade.
CUSTOMER REVIEWS CAN CREATE
A POSITIVE IMAGE FOR BUSINESSES:
204%
94%
more likely to be viewed as offering quality products or services
more likely to be viewed as a reputable business
199%
more likely to be viewed as caring about its customers
Sources: BrightLocal, 2015; Google and Ipsos MediaCT, 2014. *Trademark(s) of the Council of Better Business Bureaus used under license.
Brent Jansen Plumbing & Heating 2012 Ltd. 250.744.6066
Office Hours: Monday - Friday 8am - 5pm
For more than 100 years, BBB has been a trusted resource in our marketplace. The additional information and current feedback in customer reviews is something consumers have told us is important to them when they chose to work with trustworthy businesses. Businesses like the idea too! It allows them to highlight some of the positive customer experiences (not just complaint information) on BBB’s website. Ultimately, BBB customer reviews help both consumers and businesses make wise purchasing decisions. However, it is important to note that Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review.
WE SPECIALIZE IN: • All plumbing services - hot water tanks, etc. • Sewer & drain tile cleaning • Camera inspections • Natural gas installation licence We have been serving the community for 20 years and firmly believe in an open and direct dialogue with all of our clients, regardless of the size of the job. Our aim is to have no surprises at the end of the job. Be Vote d
of the
www.brentjansenplumbing.com 24 HOUR EMERGENCY SERVICE 250.744.6066
st City
3
VICT ORIA NEW S
17th
9 % ! 2
BBB-5
Why BBB Customer Reviews are Different: True to form, BBB processes customer reviews in an ethical, fair, unbiased manner and we do it consistently! •
BBB staff review each and every customer review before it is posted online.
•
Our review process provides an opportunity to challenge the identity of the reviewer before the review is posted — not allowing anyone to post fake or ill-intended reviews.
•
BBB does not post any anonymous reviews.
•
BBB also sends the submission to the business, allowing the business to provide additional feedback to help address the reviewer’s issues.
•
BBB protects the identity of the submissions by not posting personally identifiable information.
•
BBB validates the email address of all reviewers.
•
In some instances works with both consumers and businesses to help work through the issues.
•
BBB uses the data to help investigate businesses.
How to Submit a Customer Review: Customer reviews may be submitted directly from any BBB Business Review via our bbb.org/vancouver-island. For consumer convenience, some businesses may choose to have a direct link (or button) from their website to their customer review page on bbb.org/vancouver-island. Once submitted, the reviewer will be required to confirm the review and their email address, in order for the review process begin. A valid email address is required to post customer reviews on BBB.org. No verbal reviews will be accepted. BBB offers the opportunity for customers to share their experiences with business via customer reviews. Like others that offer reviews, we’d like to be able to promise honest reviews from real customers, all the time. But like all review sites, our experience shows that is almost impossible to guarantee.
When BBB receives a customer review on a specific business we send a confirmation to the email address of the reviewer, to ensure that the email address is real and a real person is there. BBB will not post a review for which it does not receive a validation email. BBB also examines customer reviews to ensure there is no rude or questionable content included. Once the reviewer confirms the email address, we then send the review to the business (usually via email). The business has approximately three to ten days to respond to the customer review or to contact BBB to let us know of any issues that may be related to the review. Once a review has been properly considered by BBB and the business, the review is labeled as a “BBB Verified Review” and posted online. BBB has the right to not post any reviews we believe may be false. As you read any customer review, including BBB’s, please keep in mind customer reviews are not an exact science, but another tool to help you make wise purchasing decisions. We recommend you read multiple reviews from a variety of trusted sources and encourage you to share your experiences with others via our BBB Customer Review service.
Rebuilding the Rainbow Kitchen The HeroWork Society renews charity buildings through Radical Renovations. Their 2016 major event will be a three-weekend, $500,000 rebuild of the Rainbow Kitchen, which serves 36,000 meals a year to the poor and disenfranchised. Contractors, businesses, volunteers and leaders wanted. Make a difference in your community. Get inspired at www.herowork.com
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BBB-6
Scam Tracker: BBB Launches New Online Fraud Reporting Tool BBB’s across North America have launched a new online web tool known as Scam Tracker that allows consumers a simplified process to report scams and frauds, and to warn others of malicious activities. The free interactive online tool – found at bbb.org/ scamtracker – offers a heat map showing where scams are being reported. Users can search using a variety of filters to see what scams are happening in their area, or track a particular type of scam, or even see how much money has been lost. Users can also report scams that they hear about, whether or not they have fallen victim.
SCAM TRACKER Find out where scams are happening. Be alert.
Scam Tracker is now available in all 112 BBB’s operating in Canada and the United States. The online tool began beta testing in 2014 among nine different BBBs. A grant from Target Corporation enabled the international Council of Better Business Bureaus (CBBB) to expand the service to all BBBs in Canada and the U.S. BBB Mexico is expected to join in the future.
bbb.org/scamtracker
“BBB helps consumers connect with businesses they trust, and warns them about dishonest practices,” said Rosalind Scott, President and CEO of BBB serving Vancouver Island. “BBB has always been able to track specific information about businesses as part of the complaint process, and that procedure continues to evolve and grow, with nearly five million BBB Business Reviews. Scammers are different – they hone their techniques as they leave a trail of victims. As a crowd sourced tool with a human touch, BBB Scam Tracker exposes their fraudulent activity in real time.”
enforcement. For example scam reports are being sent to the National Cyber-Forensics and Training Alliance (NCFTA) in the US for analysis and collaboration with law enforcement to help stop the most flagrant scammers through prosecution and other legal means.”
“BBB processes nearly a million complaints a year against legitimate businesses, but perpetrators of scams are not interested in resolving matters… even if they could be located,” said Scott.
BBBs also routinely share information on scams with federal and provincial agencies, and local law enforcement, and will make the data available to agencies in other countries to help shut down scammers based overseas. Scam Tracker reports will also prompt BBB tips and alerts, or serve as the basis for investigations, news releases, warnings, and trends analysis.
“The data collection process for BBB Scam Tracker was designed to generate information that can be useful to law
If you haven’t had the chance yet to check it out, go to bbb.org/scamtracker!
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S IANEW ICTOR NEWS V Y A B T EAR epare OAK Pr TAKE H honoured national Educator Lee wins
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Raits ing building Sooke ki Sooke News Mirror was by News Mirror point unoccupie that cold parking,” that night. d. “There In the A special Milne. “It said Mayor Heywood was nothCurrie meeting News staff is insufficien Wendal and ing hours early morn- ing left to go 4 saw into, so April Ingham, his wife, before a couple of on February and quite frankly t at 6, in the of February our first concern items brought to look awoke the middle council best District in at it.” was It’s no Island’s middle of the to protect wants of the main (they live of the night in regard to the Sooke council he was not He went on to cold snap, house,” lors are secret North Saanich Otter Point prepared At issue in the say Prestige he split over the the house) to approve opment Fire station Sooke said. the future district councilto their main ances were amendme Hotel. mit. Development received in Fire Calvin telling and shared Variance nts, son Finall and their municipal of housing fire. At a call about a Services also Rescue manufact Per Pereasement varithem the the hotel. The variance 12:43, they assisted size and her supporter ity and Mayor develwith the s for called to were scope of A Developm s want call. seen the was on ured home would the residents. to ensureAlice this change fire. 7951 Westattend a fire at was through “The fire Permit ent Variance 95 spaceshotel requiring have the is not a A couple was the roof Council secret to They were Coast Road. when we arrived,” with another only began the of more height of theauthorized for spaces minutes, trict’s regional allotted steps to said have hotel. Mechanicthe boat 10 minutes,there within Chief Steve and it 25 for the change could equipment and Feb. 3. context launch. This process public time the by which noting the roofSorensen, said. been too late, al were statement the Diselevator One of Jeff plans not included His son the issues shafts around parking will increase bylaw on manufact registered lapsing and no was col- everythin Calvin is the and height in the original for trucks the one was of land was fully ured home going in. g: his lost had to and trailersnecessity within the amount along adjustme board, snow be made surf ipality engulfed The occupant to nts parkingWest Coast flames. that will municand a variance gear, cloth- permit issued. ing, art in manufact Road whenpark John to more be open of lot work McCrea, the However, Captain, Council the and more. rized the ured Councillo at the hotel is ment at housing developauthoissuance full. Volunteer Otter Point was 16-year-ol home April both Jeff r Kevin as well Ten-yearas a Developmof the DVP the hotel ties. It’s increased densiPearson and ment said Fire Depart- Currie who, d Calvin ciativeare deeply a move felt appre- Amendment ent Permit over the would have control Bentham old Jada Benwell, opponents that the their main to his father according that the appre for concern , eight-yea of the ing them parking and were and scarves right, along losses the public boat the design say has Jeff mayor r-old by givaccess ing the was contain- fell asleep with Currie, Calvinall material. of District been a was issued launch. giv to distribute Caleb Bentham with help coming. to long fire. The With The parking heater a space of Sooke DPA safe It has also time from friends design of to reflect the burnto those and eight-yea the subject property on existing could be seen against on, to guard home, they in their the boat been less fortunate and family are count What council of the r-old Quinn launch. the extreme ing their as dispositio this district troversial count. Read conassets. blessings. Benwell including, from was parking Ted Daly did not n of the story mentation housing imple “We need Don Denton/News impleapprove has been on page left, spaces plan started “One the municipal for the hotel. tige Hotel) to put them collecting six-year-o seven. staff by ld Summer 6521 STONEW growth (Pres (Pressocks, concern of the issues on notice ity to need in in explore toques, of great parking,” to us is that OOD DRIVE pressure. the wake of increased the need2012 gloves SUNRIVE the issue In looking Pearson said.they R developm for of Easement “These over $499,900 2404 SUNRIVE plans (for ent with Sidney R WAY Agreementhe Shared SUNRIVE housing) will be t, Pearson R lor Ted 1937 KALTASI embraced on our borders Daly. $469,900 ,” says the Victoria He added N ROAD CouncilBILLINGS that land to urday, Feb. International SPIT $699,000 39-7109 7109 WEST build on, since Sidney provide has attend the 22 and studentsAirport, on Sat it’s up Devon MacKenzi JOHN MUIR COAST RD. to North little new event for will be ableSat- B.C. Institute housing. space in appropria News staff “It’s focused Saanich e free. to Westjet $199,900 te areas to of Technolog on students 12 and “We are for more and more, it y, Nav. in Grades that nity,” Daly being a complete, people serves to join OPEN HOUSE Students 9 to than career day at Harrington said,Canada, in the aviation students said about inclusive on the SATURDAY the students the BCAM adding have a just jobs this bylaw commuSaanich BEAUTIFU industry up with 1-3 chance Complim in commerci is about more what Peninsula change. there,” “Career L BEECHWO and show careers to Plans for PLEASE SEE: entary explained sort of options al aviation. FULLY FINISHED OD PLAN in aviation test their appetite will of a lot moreday shows students housing Dhyana the B.C. the event’s are Market Evaluat this month diversity, IMMAC. CLASSIC for Aviation that there’s co-ordinat Harrington out becoming to the aviation THROUGH 3 LEVEL page 3 Aviation thanks Museum The BCAM , one GORGEOU CRAFTSMAN HOME a pilot or ors. ions OPEN HOUSE field than to tors Career (BCAM). MAIN LIVING OUT 4BR 4 explained. is Day, S flight Day hosting MASTER from which is will feature attendant, just OPEN PLAN BA 3BR 2 BATH SUNDAY 1-3 SHOWHOM ON MAIN The 2014 co-sponso Aviation Career the Victoriathe Victoria Airport ” she exhibiE CONDITION OPEN HOUSE STUNNING OCEANFRO UNFIN BASEMEN red by Flying Club, Authority, event of its Aviation Career NT them and Victoria, Transport SATURDAY .4 AC. PROPERTY Day is the the University kind hosted HUGE ENTERTAI T EASY T-EASY BETTER 1 1-3 ment of SUITE third THAN NEW Canada, by the BCAM. of National NMENT MASTER 1296 SQ. the Depart3BR 2 BATH We are a Defence, DECK W/GORGO FT. MODULAR Viking Air, US ENSUITE H/WOOD local HOME FLOORS the PLEASE THROUGH client referral business built LARGE Career Day SEE: OUT PRIVATE through has grown, YARD s and page
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A pair talking of youth are likely about they helped the day last still John Price Saanich policeweek issue their Sgt. ticket. moms a On separate occasions with the Safety Unit,department’s , Price, not complyincaught two Traffic moms g with tracted B.C.’s driving their child legislation diswhile The officer was in the had each vehicle. the ticket using the aloud to theirkid read education roadside stop parent, al opportun as “Our message ity for all. an there is: to everybod free. … hands-free means y out It’s really handsstationary telling approach and you watchwhen we’re as people “It is one an intersecti ous and of the leading on,” Price said. fatal crashes.” causes Police of seriing down in Greater Victoria on the with a month-lon are dangerou s driving crackphone-use g behind campaign targetinghabit days of February, the wheel. In celltickets the Saanich ing. Morefor using an electronic police first five issued than Saanich 57 so far this100 tickets havedevice while drivB.C. banned month. been issued supposed drivers in January to be reachable in from using 2010, are still 24-7. hearing but even four electronic devices ist reporting excuses. years later other officers ness it’s unlawful, motorists . So there’s awarenes s that it’s but more importan an awarea risk.” tly there’s an
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TOP 10 SCAMS, FRAUDS AND THINGS TO WATCH FOR IN 2016 1. CRA Collection Scam
Aggressive telemarketers pretending to represent the Canadian Revenue Agency used aggressive and threatening tactics to scare taxpayers into paying a fictitious tax return debt. Victims were told they must make payment immediately by credit card (regular or pre-paid) or face court charges, jail or deportation.
CONSUMER TIP:
The CRA never requests payment for taxes by prepaid credit card, or private information you’d not already include on your tax return, such as passport, health or driver’s license numbers. CRA never leaves personal information in a message, or asks you to leave a message with personal information. If you have an outstanding CRA balance you’ll likely receive written notification well before phone contact. If you receive a suspicious call, hang up. For tax concerns about contact CRA at 1.800.959.5525.
2. Unclaimed Prize Scam
Automated phone recordings pretending to come from legitimate airlines, hotels or vacation booking agents lured consumers into believing they were eligible to win a vacation prize. When consumers tried to claim the prize they were connected to an operator that insisted on acquiring personal and credit card information to secure the winnings. No prize was ever received.
CONSUMER TIP:
payment, and told to download an anti-virus program.
CONSUMER TIP:
Computer manufacturers will not contact you about a problem with your computer. Computer upgrades, maintenance and virus scanning are the owner’s responsibility. Treat all unsolicited contact with skepticism. Never provide personal or banking details unless you’re confident of the source. Report fraudulent activity to your BBB (250.386.6348) and the Canadian Anti-Fraud Centre (1.888.495.8501).
4. Imposters Phishing Scam
No one is immune! Many computer virus and phishing scams masquerade as emails or websites of legitimate businesses and organizations. Using the logo and good name of reputable charities, non-profits, banks, government agencies and businesses, scam artists send out legitimate looking, but fake links designed for you to click on so they can install malware on your computer or steal your private information.
CONSUMER TIP:
Never open an email, click on links or download files unless you’re certain you understand why you’re receiving the email. If you ever think you might have been the victim of a phishing or other computer, email or Internet scam, have your computer scanned by a trusted computer repair professional to see if any malware is present.
Most legitimate airline, hotels and vacation booking agents don’t use telemarketing promotions, solicitations or unsolicited giveaways. Before giving out personal details to “claim” a prize, ask for details of the prize in writing and carefully read the fine print. Some vacation giveaways may cost you more than you are willing to pay.
5. Vacation Rental Scam
3. Computer Virus Telemarketing Scam
CONSUMER TIP:
Fraudsters aggressively target (by phone, email and online pop ups) consumers by pretending to represent Microsoft or Apple, saying their computer is infected with a virus. To “fix” the problem, the victim is directed to a website, asked to provide credit card information as
BBB-7
Tourists renting condos or homes from private homeowner/renters found themselves out-of-luck and out of money when vacation rentals were fake, in disrepair, promised more than they offered or were unexpectedly cancelled with no refund. To avoid vacation nightmares, do careful research and work with a reliable, professional rental agent to find a vacation home rental. If you use a third-party website or professional service to connect with a renter, always check it at bbb.org. Be sure the house or apartment can legally be
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situations include giving out private information about home or family, risking identity theft and robbery.
6. Fraudulent Kiosk Vendor
When shopping online use extreme caution and ensure you understand who you’re doing business with and the risk associated with doing business with strangers. Ask detailed questions about the product or service. Ensure you understand fair market value. If meeting for an in-person trade, do so in a public location or have another person around. If it sounds too good to be true, it usually is!
Customers reported dissatisfaction with products and services provided by transient kiosk vendors. Often at markets, festivals, fairs and shopping centres, kiosk vendors represent a wide range of large and small businesses, some legitimate, some not. A scammer, operating a temporary kiosk and using the name of a legitimate business, tricked victims into paying for services that were never rendered.
CONSUMER TIP:
Before making a purchase at a kiosk, ask how you can contact the vendor should you need to. Ask about their return and exchange policy. Get a written receipt clearly outlining the product purchased and the vendor’s contact details. Understand the risks associated with shopping from a kiosk vendor. Once you make a purchase there may be little you can do if you are dissatisfied.
7. Smishing (SMS Phishing)
Bogus text messages lure recipients into unknowingly accepting large monthly charges to their credit card or downloading a virus or malware onto a smart phone or mobile device. Smishing texts often use “trending” news and entertainment topics, or aggressive threats of fakebillings to lure victims to a fraudulent website where they’re asked for details such as credit cards or passwords.
CONSUMER TIP:
Don’t take the bait. Avoid promotions with phrases like “exclusive,” “shocking” or “sensational.” Don’t click on any links in a text unless you are certain where it’s going or what you’ll be downloading. Don’t respond to texts from unknown sources. Don’t fall for texted prize opportunities. Few banks, financial institutions and businesses text you if there’s an issue with your account. Contact them directly if you have any reason for concern.
8. Online Stranger Danger
Consumers using online secondhand shopping and social media sites have been ripped off or given out private information to a stranger. Rip-offs include products misrepresented, fake or broken, paying too much or paying for but never receiving the item. Other dangerous
CONSUMER TIP:
9. Helpful Harry/Helen
Homeowners and renters can land in hot water hiring helpful neighbours, local teens, or “in the area” contractors to help with home, yard and vehicle maintenance. Sometimes victims are ripped off, other times the work completed was of poor quality, cost more to repair or was unfinished. Or accidental injuries left homeowner/renters with unexpected lawsuits, medical bills and guilt.
CONSUMER TIP:
Before hiring anyone to help with home, yard or vehicle maintenance ensure they’re qualified. Outline in writing the expectations, work details and payment schedule. Don’t pay in full until work is completed as agreed. Ensure the person hired has sufficient insurance to cover any accidents and double check you have enough insurance to cover any unexpected circumstances on your property.
10. Counterfeit Merchandise
Online stores and auction sites market alluring, cheaply priced, counterfeit products pitched as the real thing. Legitimate Gucci handbags and Rolex watches do not come cheap, no matter what the sale price. Before you buy online, know the difference between a real and a fake.
CONSUMER TIP:
Protecting yourself from eShopping swindles means researching, understanding the product and knowing who you’re doing business with. Just as with a bricksand-mortar business, you want to know you can trust the seller. Use a secure payment system like a credit card or electronic escrow service. Visit bbb.org to look up Business Reviews for online stores across North America. For more consumer tips you can trust, visit bbb.org/vancouver-island
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Attorneys
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STONE BROS. AUTO BODY LTD.
Your One-Stop Auto Body Shop for Collision Repairs www.stonebrosautobody.ca- - - - - - - Nanaimo 250 753-2948
Auto Dealers-New Cars Alberni Chrysler Ltd., Port Alberni- - - - - - - - - - - - - - - - - - - -250 723-5331 Alberni Toyota, Port Alberni - - - - - - - - - - - - - - - - - - - - - - - -250 723-9448 Comox Valley Dodge Chrysler Jeep, Courtenay - - - - - - - - - -250 338-5451 Comox Valley Nissan, Courtenay - - - - - - - - - - - - - - - - - - - -250 338-1988 Discovery Honda, Duncan - - - - - - - - - - - - - - - - - - - - - - - - -250 748-5814 Glenoak Ford Sales, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 384-1144 Harris Victoria Chrysler Dodge Jeep Ram, Victoria - - - - - - - -250 386-2411 Island Ford, Duncan- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -877 546-0436 Island GM, Duncan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 746-7131 Jaguar Victoria/Land Rover Victoria, Victoria- - - - - - - - - - - -250 475-3313 JD Brokers Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 588-3405 Jenner Chevrolet Buick GMC Ltd., Victoria - - - - - - - - - - - - -250 474-1211 Jim Pattison Toyota Victoria, Victoria - - - - - - - - - - - - - - - - -877 289-1194
JIM PATTISON TOYOTA-DUNCAN
6529 Trans Canada Hwy, Duncan - - - - - - - - - - - 250 746-5111
Laird Wheaton, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - -250 758-2438 Newcastle Nissan Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - -250 756-1515 Saunders Sales and Service Ltd., Victoria - - - - - - - - - - - - - -250 474-2211
STRATHCONA TOYOTA
2785 North Island Hwy, Campbell River- - - - - - - 250 287-9527 www.strathconatoyota.com Suburban Motors, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 475-2255
VICTORIA HYUNDAI
525 Gorge Road East, Victoria - - - - - - - - - - - - 250 995-2984 www.victoriahyundai.ca - - - - - - - - - Toll Free 1 877 532-2024
Victoria Mitsubishi, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 220-8100 Wheaton Chevrolet Buick Cadillac GMC, Victoria- - - - - - - - -250 382-7121
Auto Finders Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 598-1898
Appliances-Major-Dealers Courtenay Appliances Wholesale Ltd., Courtenay - - - - - - - -250 334-3666 Lansdowne Appliance Ltd., Victoria - - - - - - - - - - - - - - - - - -250 383-1275
TRAIL APPLIANCES
2360 Millstream Road, Langford - - - - - - - - - - - 250 475-1511 www.trailappliances.com
Don’t play guessing games. Deal with a BBB Accredited Business.
Start with the BBB first!
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
6
AUTO DEALERS USED CARS – AUTO REPAIR-WINDSHIELD, GLASS SHOPS
Auto Dealers-Used Cars
Auto Repair & Service continued
Auto Driving School 1ST CLASS DRIVING SCHOOL LTD.
www.instructordarryl.com - - - - - - - - - Courtenay 250-897-9875 Cowichan School of Motoring, Inc., Duncan- - - - - - - - - - - - -250 748-1241 Ingrid Weighton’s Driver Education Ltd., Victoria - - - - - - - - -250 388-6638
Auto Machine Shops Serving Sidney Since 1939
Complete Mechanical Repairs 9139 East Saanich Rd., Sidney 250-656-3939 www.gurtonsgarage.com
Island Torque Converters & Drive Shafts, Victoria - - - - - - - -250 388-4248
Auto Renting & Leasing Budget Car & Truck Rentals, Victoria- - - - - - - - - - - - - - - - - -250 953-5353 GSA Auto Rentals Ltd., Sidney - - - - - - - - - - - - - - - - - - - - - -250 655-5038
Auto Repair & Service
CITY DISCOUNT TIRES
New and Guaranteed Used Tires/Auto Repairs and Service #1-798 Fairview at Ellery, Victoria - - - - - - - - - - 778 440-8473 Best Used Tire Warranty in the Business!
CLAIR DOWNEY SERVICE
9429 Canora Rd., Sidney - - - - - - - - - - - - - - - - - - 250 656-2921 www.clairdowney.com
COWICHAN COLLISION
2015 BBB TORCH AWARD FINALIST-Trades 5194 Mearns Road, Duncan- - - - - - - - - - - - - - - 250-746-7532 www.cowichancollision.com------------(See our ad on page 5)
Deep Cove Auto Service, North Saanich - - - - - - - - - - - - - - -778 426-1321 Derick’s Automotive Services Ltd., Victoria - - - - - - - - - - - - -250 382-1314 Dickson & Fraser Auto Repairs, Duncan - - - - - - - - - - - - - - -250 746-4652 EDP Automotive Service Ltd., Victoria - - - - - - - - - - - - - - - - -250 383-0911 Esso Car Clinic, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 592-2455
FAIRFIELD AUTO REPAIR & CAR WASH
1090 Fairfield Rd., Victoria - - - - - - - - - - - - - - - - 250 385-6371
– 25 YEARS –
QUALITY SERVICE, OUTSTANDING VEHICLES
Serving Sidney Since 1939
Frank Laird Automotive, Ladysmith - - - - - - - - - - - - - - - - - - -250 245-5758
Complete Mechanical Repairs
Complete Automotive Repair & Service Specialist 1098 Goldstream Ave., Victoria - - - - - - - - - - - 250 474-3535 (See our ad on this page)
9139 East Saanich Rd., Sidney 250-656-3939 www.gurtonsgarage.com
COLWOOD 1772 Island Hwy. 250-478-7603 DL #30897 DUNCAN 7329 Trans Canada Hwy. 250-597-0424 DL #31033 NANAIMO 4777 Island Hwy. 250-729-7991 DL #30917 COURTENAY 605 Crown Isle Blvd. 250-871-2125 DL #40192 FOR MORE DETAILS SEE OUR AD ON PAGE 7
COMPLETE AUTOMOTIVE REPAIR & SERVICE SPECIALISTS
The Workin’ Folks Car & Truck Store 2015 BBB TORCH AWARD FINALIST
SINCE 1979
3 Time Torch Award Winner – 2009, 2012 & 2013
· Safety Inspected-Affordable Cars & Trucks · Financing Available · Good & Bad Credit Welcome Sales & Service 1-800-952-3356 250-478-1128
9139 East Saanich Rd. Sidney---(See our ad on this page)---250 656-3939
Everyday Motor Centre, Victoria - - - - - - - - - - - - - - - - - - - - -778 402-7621
HOWIES CAR CORRAL
2014 TORCH AWARD FINALIST – 2013 TORCH AWARD WINNER 1658 Island Hwy. Victoria - - - - - - - - - - - - - - - - 250 478-1128 www.car-corral.com-- - - - - - - - - - - -(See our ad on this page)
Marlin Motors, Koksilah - - - - - - - - - - - - - - - - - - - - - - - - - -888 346-2330 -V.I. Auto Exchange, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 384-4499
The Workin’ Folks Car & Truck Store 2015 TORCH AWARD FINALIST
www.car-corral.com- - - - - - - (See our ad on this page) 1658 Island Hwy. Victoria - - - - - - - - - - - - 250 478-1128 Ian Tait Mechanical Services, Cobble Hill - - - - - - - - - - - - - -250 743-8956 Island Highway Automotive, Victoria- - - - - - - - - - - - - - - - - -250 474-6611 Island Motorsport BMW Specialists Ltd., Victoria - - - - - - - -250 920-4141 Island Muffler & Brake Shop, Victoria - - - - - - - - - - - - - - - - -250 385-7033 Jas Toora Automotive & Transmission Services Ltd., Victoria 250 389-0624 Kean Auto Service, Courtenay - - - - - - - - - - - - - - - - - - - - - -250 897-3643 Lakeland Automotive Ltd., Campbell River- - - - - - - - - - - - - -250 287-4677 Lansdowne Auto Centre, Victoria - - - - - - - - - - - - - - - - - - - -250 592-2444 Lou’s Auto Repair Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - -250 383-3131 Lyall St. Service, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 382-0015 Mark’s Import Auto, Nanaimo- - - - - - - - - - - - - - - - - - - - - - -250 758-7785 Mid Island Automotive Repairs Ltd., Nanaimo - - - - - - - - - - -250 756-7871
From Engine Diagnostics to Factory Scheduled Maintenance
1098 GOLDSTREAM AVE, WEST SHORE
250-474-3535
GALAXY MOTORS LTD SEE OUR AD ON PAGE BBB-3 & THIS PAGE
www.galaxymotors.net - - - - - - - - - - - - 250 478-7603
9139 East Saanich Rd. Sidney---(See our ad on this page)---250 656-3939
MIDAS AUTO SERVICE & TIRES COMPLETE AUTOMOTIVE REPAIR
1658 Island Hwy., Victoria
GURTON’S GARAGE LTD.
GURTON’S GARAGE LTD. HOWIE’S CAR CORRAL
GLEN LAKE AUTOMOTIVE CENTRE
info@car-corral.com | www.car-corral.com
GLEN LAKE AUTOMOTIVE CENTRE LTD.
Alpine Auto Repair & TireCraft, Victoria - - - - - - - - - - - - - - -250 474-3777 Andy’s Auto Centre Ltd., Courtenay- - - - - - - - - - - - - - - - - - -250 334-4402 Arrowsmith Automotive & Towing Ltd., Qualicam Beach- - - -250 752-1662 Barry’s Automotive & Towing, Chemainus - - - - - - - - - - - - - -250 246-3322
BIG O TIRES – VICTORIA
1319 Quadra Street, Victoria - - - - - - - - - - - - - - 250 384-7477 www.bigotiresvictoria.com
Brad Webster Auto Repair, Victoria- - - - - - - - - - - - - - - - - - -250 380-6555 Carman Fine Cars Inc., Lantzville - - - - - - - - - - - - - - - - - - - -250 390-4007
CEDAR HILL AUTOMOTIVE
www.cedarhillautomotive.ca - - - - - - - - Victoria 250 472-1166
BBB lets you know whom you are dealing with
Call a BBB Accredited Business first!
www.midas.ca ------------------ Trust the Midas Touch Midas Auto Service & Tires, Nanaimo- - - - - - - - - - - - - - - - -250 753-2424 Miles D Automotive Ltd, Parksville - - - - - - - - - - - - - - - - - - -250 248-9679 Millar’s Automotive, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 391-0588 OK Tire, Saanichton- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 544-1489 Old Style Repair Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 478-9246 Olender’s Auto Care Centre Ltd., Duncan- - - - - - - - - - - - - - -250 748-2597 Parkside Motors Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 382-1113 Pennzoil 10 Minute Oil Change, Victoria - - - - - - - - - - - - - - -250 474-7133 Prospect Lake Autocare Inc., Victoria - - - - - - - - - - - - - - - - -250 744-1773
QUALITY BRAKE & MUFFLER
Your Complete Auto Repair & Service Centre www.qualitybrakeandmuffler.ca - - - - - - Sidney 250-656-7228
R&W Motorsport, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -778 430-5801 Searle’s Auto Repairs Co. Ltd., Victoria - - - - - - - - - - - - - - - -250 475-2000 Seymour Services, Campbell River - - - - - - - - - - - - - - - - - - -250 287-3505 Signature Plus Automotive Centre, Victoria - - - - - - - - - - - - -250 590-8499 Sooke Centre Auto Repair, Sooke - - - - - - - - - - - - - - - - - - - -250 642-6341
STONE BROS. AUTO BODY LTD.
www.stonebrosautobody.ca - - - - - - - - Nanaimo 250 753-2948 Surfside Automotive Inc., Parksville - - - - - - - - - - - - - - - - - -250 248-1133 Top-Lite Car Service, Nanaimo - - - - - - - - - - - - - - - - - - - - - -250 754-0711 Townside Automotive, Victoria - - - - - - - - - - - - - - - - - - - - - -250 381-2421 Trackside Auto Service Ltd., Victoria - - - - - - - - - - - - - - - - - -250 383-5509 Tri City Collision and Repairs Ltd, Sooke - - - - - - - - - - - - - - -250 642-7411 Valley West Autohaus, Courtenay- - - - - - - - - - - - - - - - - - - -250 334-9888
Auto Repair-Windshield, Glass Shops ADVANCE COLLISION LTD.
741 Pembroke Street, Victoria - - - - - - - - - - - - 250 388-4491 Free Estimates/No Appt. Required www.advancecollision.com
Your Automotive Collision Repair Experts! ■
Broco Auto Glass & Upholstery, Nanaimo - - - - - - - - - - - - - -250 390-2204
COWICHAN COLLISION
Collision & Body Repair ■ Automotive Paint ■ Aluminium Repairs
www.cowichancollision.com--(See our ad on page 5)---250-746-7532
Competitive Rates • Standardized Estimates TRUST |
SERVICE |
RELIABILITY
Capital Auto Glass & Upholstery, Victoria - - - - - - - - - - - - - -250 388-6481 Van Isle Auto Glass, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 474-5551
NEW LOCATION! FIX AUTO PENINSULA
FIX AUTO VICTORIA SOUTH FIX AUTO WESTSHORE
250-652-3221
250-388-0015
6722 Bertram Pl., Saanichton 511 Gorge Rd. E, Victoria
2920 Jacklin Rd., Westshore
250-391-1905
www.fixauto.com NOW 3 LOCATIONS TO SERVE YOU BETTER!
BBB Setting the Standards for Ethics & Integrity
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
AUTO SERVICE — SPECIALTY PARTS-BATHROOM REMODELING Auto Service-Specialty Parts
Bank Equipment & Supplies
RPM Motorsport Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - -888 212-4073
Auto Service-Window Tinting
7
Bathroom Remodeling
Chase Paymentech Solutions, Toronto- - - - - - - - - - - - - - - - -877 552-5533
Banks
SHC AUTOGRAPHX LTD.
Automotive Tires & Wheels, Window Tinting & Auto Detailing 474 Bay Street, Victoria- - - - - - - - - - - - - - - - - - 250 360-2209 www.shcwheels.com
HSBC Bank Canada, Etobicoke - - - - - - - - - - - - - - - - - - - - - -416 763-5018 TD Auto Finance, Nanaimo- - - - - - - - - - - - - - - - - - - - - - - - -800 276-1977
Basement & Foundation Contractors Built-Rite Structural Services Ltd., Victoria - - - - - - - - - - - - -250 480-8443
Auto Wrecking
Bath Liners BATH FITTER
BLACKY'S AUTO RECYCLING LTD. www.blackys.com
2015 BBB TORCH AWARD FINALIST-Home Improvement
The Bathroom Remodel Specialists Complete Bathroom Renovations Tub/Shower Conversions & Walk In Tubs Senior Accessible Baths & Equipment We Don’t Just Cover the Problem. We Fix It.
482 Bay Street, Victoria- - - - - - - - - - - - - - - - - - 250 418-8827 Can we please take Parksville and the phone www.bathfittervancouverisl.com-----(See our ad on this page)number 250.386.2284 (BATH) • pacificbathrooms.ca MAXWELLS NEW USED AUTO & TRUCK PARTS out? Also add Serving Vancouver Island under the toll free Wrecking Light Trucks • 4X4s • SUVs • Cars www.maxwellsauto.com number. Email: maxwells.ca@shaw.ca - - -Toll Free: 800 962-6551 Call a BBB Accredited Business first! 4855 Trans Canada Hwy, Duncan - - - - - 250 748-0341
3330 Trans Canada Hwy., Mill Bay - -
Awnings & Canopies COAST ALUMINUM
Start With Trust!
250 743-9326
Thank you!
www.coastaluminum.ca - - - - - - - - - -Parksville 250 248-9844 Nanaimo 250-754-9840 - - - - - - - - - Courtenay 250 338-5211
PACIFIC BLINDS & DRAPES
GET THE BATHROOM OF YOUR DREAMS – IN ONE DAY!
Measure. Make. Install.
BEFORE BEFORE BEFORE
HOW BATH FITTER WORKS
738 Caledonia Ave, Victoria - - - - - - - - - - - - - - - 250 383-8515 www.pacblinds.ca - - - - - - - - - - - - - - (See our ad on page 8)
«
Pacific Rollshutters & Awnings, Victoria - - - - - - - - - - - - - - -250 361-4714
«
WIZARD SCREENS & MORE
493-B Burnside Road East, Victoria- - - - - - - - - - 250-384-8931 www.wizardvictoria.com www.wizardscreens.com (See our ad on page 7 & 31)
Baby Car Seats, Carriages & Strollers Momease Baby Boutique, Victoria - - - - - - - - - - - - - - - - - - -778 265-5432
Backflow Prevention/Testing WADE ROBERTS PLUMBING
gotpipes.ca---(See our ad on page 27) - - - - - - - - - - -250 883-7545
Bailiffs Envoy Bailiff & Collection Services Ltd., Victoria - - - - - - - - -250 474-7376
Bakers-Retail Columbia Bakery Ltd, Nanaimo- - - - - - - - - - - - - - - - - - - - - -250 758-7219
ISLAND BAKERY LTD. Specializing in Fresh Baked Bread & Rolls If it’s fresher than Island Bakery, it’s still in the oven.
AFTER I T ’S
®
®
® BAFTER E T T E R W I T H B AT H F I T T E R ®® I T ’S B E T T E R W I T H B AT H F I T T E R ® AFTER HOW BATH FITTER WORKS HOW BATH FITTER WORKS • We take precise measurements to ensure the PERFECT CUSTOM FIT. • We take precise measurements to ensure the PERFECT CUSTOM FIT. • We c raf t yo ur n ew b a t h or shower in our STATE-OF-THE-ART • We c raf t yo ur n ew b a t h or shower in our STATE-OF-THE-ART North American facility. North American facility.
h tor shower in our STATE-OF-THE-ART h or shower • Yo ur n ew in u b our o r uniSTATE-OF-THE-ART qu e, O N E-PIECE SE A MLESS WALL SYS TEM h tor shower in our STATE-OF-THE-ART h or shower • Yo ur n ew in u b our o r uniSTATE-OF-THE-ART qu e, O N E-PIECE SE A MLESS WALL SYS TEM
• We take precise measurements to ensure the PERFECT CUSTOM FIT. • We craft your new bath or shower in our STATE-OF-THE-ART Canadian facility. • Your new tub or unique, ONE-PIECE SEAMLESS WALL SYSTEM can be installed over your existing fixtures. • Our professionally trained employees install it – in AS LITTLE AS ONE DAY. • You get the Bath Fitter LIFETIME WARRANTY (see location for details).
Call us for a free in-home estimate
250-418-TUBS Toll Free
1-888-941-2727
• O u r p r o f e s si o n a l l y t r a in e d e m p l oy e e s ins t a l l it – in AS L I T T L E • O u r p r o f e s si o n a l l y t r a in e d e m p l oy e e s ins t a l l it – in AS L I T T L E AS ONE DAY. AS ONE DAY.
Serving Vancouver Island
2015 TORCH AWARD
FINALIST!
AWARD WINNING SERVICE YOU CAN TRUST
BBB 2013/14 Proud Winner of the 2013 & 2014 BBB Torch Awards in Victoria – Ethical Decision Making Award Winner
3744 Trans Canada Hwy., Cobble Hill --- 250 743-4244
Bakers-Wholesale Island Bakery Ltd., Cobble Hill - - - - - - - - - - - - - - - - - - - - - -250 743-4244
Pipes Scoped, Cleaned or Replaced. We’re Your Complete Drainage Solution Company!
IAwnings n d u s t r&i&eCanopies s Inc. SCREENS MORE • Canadian / European Designs
• CCTV - Video Camera Pipe Inspections • Rooter & Hydro Jet Cleaning Services • Trenchless Pipe Replacements • Complete Perimeter Drain Systems
• Strata Assessments & Maintenance • Pipe Locating & Mapping Services • Sewer & Waterline Renewals • Drainage Pumps & Engineered Systems
• Wide Range of Options to Cover You • See Displays in Our Showroom
ening e Screen
250-384-8931
250-590-1535
Testimonials, Specials & Information online - www.drainscope.net
A+
667
®
urnside Road East, Victoria s.com
Victoria
493 Burnside Rd. E wizardscreens.com www.wizardvictoria.com
LICENSED • INSURED • 100% DEDICATED TO EXCELLENCE
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
8
BATHROOM REMODELING — BOAT REPAIR
Bathroom Remodeling continued
Bathtubs & Sinks-Repair & Refinish
BATH FITTER SEE OUR AD ON PAGE 7
www.bathfittervancouverisl.com -Victoria 250 418-8827
BATHMASTER-NANAIMO/DUNCAN
20 Years in Business - - - - - - - - - - - - - - Duncan 250 746-1030 Nanaimo 250 753-9797- - - - - - - - - - - - Victoria 250 885-0879 www.bathmaster.com Fenwick Bath/BC Tub Liners, Victoria - - - - - - - - - - - - - - - - -250 479-3166 Integrity Builders, Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - -250 744-5024
ISLAND MARBLE LTD. – BATHROOM SPECIALISTS 6829 Veyaness Road, Saanichton - - - - - - - - - - 250 652-2680 www.islandmarble.ca
PACIFIC BATHROOMS
We don’t just cover the problem, we fix it! www.pacificbathrooms.ca - - - - -Victoria 250 386-BATH (2284) (See our ad on page 7)
RE-BATH OF VANCOUVER ISLAND
vanislebathremodel.com,Parksville - - - - - - - - - - 250 586-1555
TLC CONTRACTING INC.
QUALITY RENOVATIONS & REPAIRS~Over 30 Years Experience Residential/Commercial/Government-----Victoria 250-592-1782 www.tlc-contracting.ca--------------------(See our ad on page 13)
TRIPLE R CONSTRUCTION INC.
www.victoriarenovations.ca- - - - - - - - - - - - - - - 250 634-1989 (See our ad on page 12)
WATERS EDGE CONSTRUCTION LTD.
www.watersedgerenovations.com - - - Victoria 250 812-3942
Look for the Signs of a BBB Accredited Business
THE BATHTUB DOCTOR THE BATHTUB DOCTOR “often imitated, never duplicated” “often “often imitated, imitated, never never duplicated” duplicated”
ENAMEL ENAMEL ENAMEL BATHTUBS BATHTUBS BATHTUBS RESURFACED RESURFACED RESURFACED CHIPS CHIPS REPAIRED CHIPS REPAIRED REPAIRED tubdoc@shaw.ca
Beauty Salons and Spas Anna’s Hair Design, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 361-2662 Magicuts, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 381-6123 Magnetic Nail Design & Sugaring Spa, Victoria- - - - - - - - - -778 265-8585
Beauty Schools Aveda Institute, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 386-7985
Bed Bug Removal THERMAL REMEDIATION EXPERTS INC. BC’S BED BUG EXPERTS - - - - - - Port Alberni 250 730-1854 www.bcbedbugexpert.com
Beds-Retail M & N MATTRESS SHOP
250-478-3900 250-478-3900 250-478-3900
Monday, May 17, 2010 2:24:54 PM 0403 TheBathroomDoctor 4CD.indd Monday, Monday,May May17, 17,2010 20102:24:54 2:24:54PM PM 0403 4CD.indd 0403TheBathroomDoctor TheBathroomDoctor 4CD.indd BATH FITTER
“SINCE 1952” “SINCE “SINCE1952” 1952”
2014 BBB TORCH AWARD FINALIST-Lifestyle 1-291 East Island Hwy., Parksville - - - - - - - - - - 250-248-7133 www.parksvillemattress.com - - - - - -(See our ad on page 23) Murphy Wall-Beds of Canada, Victoria - - - - - - - - 250 744-2195 www.murphybeds-victoria.com - - (See our ad on page BBB-2)
Bicycle-Dealers North Park Bicycle Shop, Victoria - - - - - - - - - - - - - - - - - - - -250 386-2453
2014 BBB TORCH AWARD FINALIST-Home Improvement 482 Bay Street, Victoria- - - - - - - - - - - - - - - - - - 250 418-8827 www.bathfittervancouverisl.com - - - - - (See our ad on page 7)
Bathmaster Nanaimo/Duncan - - - - - - - - - - - - - - - - - - - - - -250 746-1030
THE BATHTUB DOCTOR
(See our ad on this page) - - - - - - - - - - Victoria 250 478-3900
VI Tub & Surround Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 885-0879
Batteries-Storage-Retail Victoria Battery Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 361-3933
Blasting Contractors HHS Drilling & Blasting Ltd., Victoria - - - - - - - - - - - - - - - - -250 474-6751
Blinds
PACIFIC BLINDS & DRAPES · Blinds & Shutters · Drapes · Motorized Products · Awnings · Retractable Screen Doors · Repair, Parts & Service · Cleaning
738 Caledonia Ave, Victoria ~ 250-383-8515 www.pacblinds.ca Budget Blinds, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 381-6238 Carriss Window Fashions Ltd., Victoria - - - - - - - - - - - - - - - -250 658-4206
7
YEA IN RS RO A W
s s s s s s s s
Faux Wood Blinds Wood Blinds Venetian Blinds Roman Shades Vertical Blinds Pleated Shades Cellular Shades Roller Blinds
s s s s s s s s
Draperies Fabric Treatments Soft Shadings Valances Sheers Drapery Rods Skylight Shades Solar Shades
s s s s s s s s
2 0 1 5
Motorization Interior Shutters Guaranteed Fit Best Price Policy Repair & Service Installation Services Residential Commercial
Pacific Blinds & Drapes, 738 Caledonia Ave, Vic - 250 383-8515 (See our ad on this page)
RUFFELL & BROWN WINDOW FASHIONS SEE OUR AD ON THIS PAGE
www.ruffell-brown.com - - - - - - - - - - - -250 384-1230
Boat Builders Lifetimer Boats Inc., Duncan- - - - - - - - - - - - - - - - - - - - - - - -250 748-2187
Boat Dealers PACIFIC BOAT BROKERS INC.
BC’s LARGEST Pre-Owned Vessel Brokerage www.pacificboatbrokers.com - - - - - - - - - - - - -877 448-0010
Boat Equipment & Supplies DEAN’S MARINE LTD.
Professional Repairs & Storage for Boats in the Cowichan Valley www.deansmarine.ca -------------------------------------------250 748-0829 (See our ad on this page)
Boat Repair DEAN’S MARINE LTD.
www.deansmarine.ca ---(See our ad on this page)---250 748-0829
BLINDS AND SHADES VISIT VICTORIA’S LARGEST WINDOW FASHIONS SHOWROOM
For FREE ‘Shop At Home’ Service Call
250.384.1230
OR VISIT: WWW.RUFFELL-BROWN.COM 1-2745 Bridge Street, Victoria | Mon-Fri: 9-5 Sat 9:30 to 4
Dean’s Marine Ltd. SERVICE • REPAIRS • STORAGE Over 40 Years Combined Experience
• Mercury, Yamaha, Honda, Suzuki, Johnson / Evinrude Outboards • Mercruiser & Volvo Sterndrives
250-748-0829 www.deansmarine.ca • 5147 Polkey Road, Duncan
Call a BBB Accredited Business first!
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
BOAT REPAIR – CEMETARY-CREMATORIUM Boat Repair continued FREEZE RIGHT MARINE LTD.
Refrigeration/Ship Repair/Aluminum & Steel Fabrication/ Portable Welding/Mechanical/Machining/HYAB/Crane Services www.freezerightmarine.com - - - - - - - - - - - - - - 250 886-8880
Gartside Marine Engines Ltd., Sidney - - - - - - - - - - - - - - - - -250 655-4543 Park Isle Marine Ltd., Sooke- - - - - - - - - - - - - - - - - - - - - - - -250 642-3294 South Island Marine Ltd., Sidney - - - - - - - - - - - - - - - - - - - -250 656-1405
Boat-Charter Sandspit Adventures, Sandspit- - - - - - - - - - - - - - - - - - - - - -250 637-2210 Subtidal Adventures, Ucluelet - - - - - - - - - - - - - - - - - - - - - -250 726-7336
Boating Instruction-Canoe & Kayak West Coast Expeditions Sea Kayak Tours, Courtenay - - - - - -250 338-2511
CENTRAL ISLAND HOMEPRO
1219 Marine Way, Nanoose Bay - - - - - - - - - - 250 468-5750
Fairhome Building Inspections, Inc., Victoria - - - - - - - - - - - -250 661-7363 Sherlock Home Inspection Service Ltd., Victoria- - - - - - - - - -250 384-8600
Building Materials Arbutus Building Supplies Ltd., Gabriola - - - - - - - - - - - - - - -250 247-8157 Lake Cowichan Home Centre Ltd., Lake Cowichan - - - - - - - -250 749-6618 Namdor Reinforcing Steel 1987 Ltd., Victoria- - - - - - - - - - - -250 383-5562 Renew Building Service Inc., Victoria - - - - - - - - - - - - - - - - -250 391-4071 RTC Industries of Canada Ltd., Cowichan Bay - - - - - - - - - - -250 746-0590 The Finishing Store Floors Moulding & Mantels Ltd., Victoria 250 384-3003
Burglar Alarms & Monitoring ADT Security Services Canada Inc., Victoria - - - - - - - - - - - -250 386-7505 Beacon Secure Systems Ltd., Victoria - - - - - - - - - - - - - - - - -250 370-4392
Bookkeeping Service BC Island Tax & Bookkeeping, Brentwood Bay - - - - - - - - - - -250 652-1353
INTEGRATED BUSINESS MANAGEMENT GROUP Certified QuickBooks ProAdvisor Certified Professional Bookkeeper www.IBMGI.com - - - - - - - - - - - - Victoria 250 882-1680 RR&W Financial Services, Duncan - - - - - - - - - - - - - - - - - - -250 748-6614
Books-New Bolen Books Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 595-4232
Brake Service BIG O TIRES – VICTORIA
1319 Quadra Street, Victoria - - - - - - - - - - - - - - 250 384-7477 www.bigotiresvictoria.com
Budget Brake & Muffler, Duncan - - - - - - - - - - - - - - - - - - - -250 715-1573 Budget Brake & Muffler, Nanaimo - - - - - - - - - - - - - - - - - - -250 758-8991
GLEN LAKE AUTOMOTIVE CENTRE LTD.
Complete Automotive Repair & Service Specialist 1098 Goldstream Ave., Victoria - - - - - - - - - - - - 250 474-3535 (See our ad on page 6)
QUALITY BRAKE & MUFFLER
Your Complete Auto Repair & Service Centre www.qualitybrakeandmuffler.ca Sidney 250-656-7228
Bridal Shops Shades of White Bridal Fashions Ltd, Victoria - - - - - - - - - - -250 475-1220 The Bride’s Closet, Nanaimo - - - - - - - - - - - - - - - - - - - - - - -250 753-4975
Building Cleaning-Exterior
IF WE CAN’T CLEAN IT, NOBODY CAN!
• Heritage Building Restoration
• Building Cleaning – Exterior • Paint & Coating Removal • Sealer Applications • Graffiti Removal & Anti-Graffiti Coatings • Diamond Polishing-Marble, 250-472-7611 www.cdspecialty.ca Granite & Concrete A1 Window Washing, Victoria - - - - - - - - - - - - - - - - - - - - - -250 896-5849
CD SPECIALTY CLEANING & RESTORATION LTD.
www.cdspecialty.ca (See our ad on this page) 250 472-7611
Building Construction Consultants Haddad Consultant Inc., Victoria- - - - - - - - - - - - - - - - - - - - -604 764-2630
Building Contractors Avalon Industries, Saanichton - - - - - - - - - - - - - - - - - - - - - -250 544-1633 Bob Thomson Construction, Duncan - - - - - - - - - - - - - - - - - -250 709-1274 Brian Childs & Co. Construction Ltd., Ladysmith- - - - - - - - - -250 245-5090 Dapalouno Fine Homes, Sooke - - - - - - - - - - - - - - - - - - - - - -250 642-4490 N.V.H. Contracting Ltd., Campbell River- - - - - - - - - - - - - - - -250 202-2829
DID YOU KNOW? BBB wants to hear from you. Read and/ or submit valuable customer feedback with BBB Customer Reviews at bbb.org/reviews.
Building Inspection
Business Brokers Sunbelt Business Brokers BC (West Coast) Inc., Nanaimo- - -250 751-7917
Business Consultants Chemistry Consulting Group-Business & HR Consulting, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 382-3303
Business Opportunity Cos. Pacific Alliance International, Victoria- - - - - - - - - - - - - - - - -250 389-2931
Business Services (General) Brainy Girl Virtual Assistant, Victoria - - - - - - - - - - - - - - - - -250 589-5809
Cabinet Makers Ceanesse Kitchens Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 382-1631 Island Dream Kitchens, Sidney - - - - - - - - - - - - - - - - - - - - - -250 686-9987
Cabinets GLENN MACNAB CUSTOM KITCHENS
Design & Installation • Quality Cabinets at Competitive Pricing gmckitchens@gmail.com - - - - - - - - - - - Victoria 250 881-0887
www.GMCkitchens.ca Hamilton Thorne Quality Cabinets Ltd., Parksville- - - - - - - - -250 248-4531 Harbour City Kitchens Inc., Saanichton - - - - - - - - - - - - - - - -250 652-5200 South Shore Cabinetry, Victoria - - - - - - - - - - - - - - - - - - - - -250 920-2003 Thomas & Birch Cabinetry, Victoria- - - - - - - - - - - - - - - - - - -250 381-5123
9
Carpet & Rug Cleaners continued Coit Services - Victoria, Victoria - - - - - - - - - - - - - - - - - - - - -250 386-6701 Dri-Way Carpet & Upholstery Care, Victoria - - - - - - - - - - - -250 475-2468
FOSTER’S EXPERT CARPET CARE
Personal Service by the Owner! www.expertcarpetcare.ca - - - - - - - - - - - - - - - - 250 665-7953 (See our ad on page 9
Gilly’s Carpet & Furniture Care, Victoria- - - - - - - - - - - - - - - -250 589-2273 Greenway Carpet Cleaning Ltd., Victoria - - - - - - - - - - - - - - -250 479-7419 Luv-A-Rug Services Inc., Victoria - - - - - - - - - - - - - - - - - - - -250 590-6210 Nanaimo Citruso Carpet Care Inc., Nanaimo - - - - - - - - - - - -250 753-7712 Nationwide Carpet Cleaning, Victoria - - - - - - - - - - - - - - - - -250 727-0777 Sani-Tech Services Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 744-2004
SEARS CARPET, UPHOLSTERY & DUCT CLEANING
2014 BBB TORCH AWARD FINALISTS – HOME IMPROVEMENT searswfh@shaw.ca----Serving the Mid-Island----250 756-0916
ServiceMaster of Victoria, Victoria - - - - - - - - - - - - - - - - - - -250 384-3225 Sunny Carpet & Upholstery Cleaning Ltd., Victoria - - - - - - - -250 384-7951
Carpet & Rug Dealers-New Comino Carpets & Flooring Ltd., Victoria - - - - - - - - - - - - - - -250 727-6181 End of Roll Flooring, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 386-8883 Fuzzy Wuzzy Carpets, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 380-9000 Hourigan’s Flooring, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 475-2401
UNITED FLOORS
www.unitedfloors.ca - - - - - - - - - - - Visit a location near you
United Floors, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 475-3811 United Floors, Parksville- - - - - - - - - - - - - - - - - - - - - - - - - - -250 248-4664 United Floors, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - -250 758-4664 United Floors, Duncan - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 746-4851 United Floors, Port Alberni - - - - - - - - - - - - - - - - - - - - - - - - -778 421-4445
Caterers Cooks Day Off Fine Food & Catering, Victoria - - - - - - - - - - -250 598-3228 Spice Of Life Catering, Lantzville - - - - - - - - - - - - - - - - - - - -250 390-3197 Truffles Catering Group Inc., Victoria- - - - - - - - - - - - - - - - - -250 544-0200
Cellular Telephone - Service & Repair Black Apple Cellular, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 634-0804
Cemetery-Crematorium HATLEY MEMORIAL GARDENS & CREMATORIUM
www.arbormemorial.com--(See our ad on page 39) - - - Victoria 250-478-1754
Cable & Wire Harness Assembly CabCo West Ltd., Sidney - - - - - - - - - - - - - - - - - - - - - - - - - -250 655-3831
Car Wash & Polish Superbath Mobile Carwash, Victoria- - - - - - - - - - - - - - - - - -778 432-4444
Carpenters Allard Renovation, Victoria- - - - - - - - - - - - - - - - - - - - - - - - -250 893-3353 From the Ground UP Landscape & Carpentry, Victoria- - - - - -250 216-9476
Carpet & Rug Cleaners
Feel good again! There’s nothing like a clean home to set things right! We Use Natural, Earth Friendly Products! CARPETS, UPHOLSTERY, TILE & GROUT, WOOL & DELICATE RUGS, PET STAIN & ODOR REMOVAL, MARINE CARPET & UPHOLSTERY, COMMERCIAL & STRATA BUILDINGS, NATURAL STONE CLEANING & POLISHING.
FAMILY OWNED & OPERATED A-1 CARPET CARE SEE OUR AD ON THIS PAGE
www.a1carpetcare.ca - - - - - - - - - - - - - 250 592-7787
Anna’s Carpet Cleaning, Victoria- - - - - - - - - - - - - - - - - - - - -250 886-9492 Aquamist Carpet Care Ltd., Victoria - - - - - - - - - - - - - - - - - -250 708-0091 Citrus-O Carpet Care Inc., Victoria - - - - - - - - - - - - - - - - - - -250 891-5448
COASTAL CLEANERS
Trusted Professional Carpet Cleaning for over 42 years! www.coastalcleaners.ca - - - - - - - - - - - Victoria 250 598-4747 (See our ad on page 10)
A-1 CARPET CARE
RESIDENTIAL/COMMERCIAL • BONDED/INSURED
Carpet & Upholstery & Upholstery &Carpet Cleaning Protectants Cleaning Area Rug Specialists& Protectants (British India, Oriental, Persian) Deodorizing Guaranteed Pick Up / Delivery Free "One Man" PickTreatments up & Delivery Sanitizing Guaranteed Deodorizing (Pets, Smoke, Mildew) Sanitizing Treatments (Pets, Smoke, AreaMildew) Rug Specialists / Environmentally Drying Over 35Safe Years/ Fast Experience
(Oriental, Persian, British Monthly India, Synthetics) Specials! FIRM
PROFESSIONAL WORKMANSHIP “SINCE 1981”
Victoria Victoria 250-592-7787 250-592-7787 Western Communities
Western Victoria Communities 250-592-7787 250-474-0031
250-474-0031 Westshore Saanich 250-474-0031 Peninsula Saanich Peninsula 250-656-0130 Saanich Peninsula 250-656-0130
250-656-0130 www.a-1carpetcarevictoria.ca
32 www.a1carpetcare.ca a1carpetcare@shaw.ca “We do not solicate by phone”
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
10
CHAMBERS OF COMMERCE — CHIMNEY CLEANING
Chambers of Commerce
Chambers of Commerce continued
Alberni Valley Chamber of Commerce, Port Alberni - - - - - - -250 724-6535 Bamfield Chamber of Commerce, Bamfield - - - - - - - - - - - - -250 728-3006 Campbell River & District Chamber of Commerce, Campbell River250 287-4636 Chemainus & District Chamber of Commerce, Chemainus- - -250 246-3944 Comox Valley Chamber of Commerce, Courtenay - - - - - - - - -250 334-3234 Cowichan Lake & District Chamber of Commerce, Lake Cowichan250 749-3244 Duncan - Cowichan Chamber of Commerce, Duncan- - - - - - -250 748-1111 Esquimalt Chamber of Commerce, Victoria - - - - - - - - - - - - -250 590-2125 Gabriola Island Chamber of Commerce, Gabriola - - - - - - - - -250 247-9332 Galiano Island Chamber of Commerce, Galiano Island - - - - -250 539-5926 Gold River Chamber of Commerce, Gold River - - - - - - - - - - -250 283-7333 Greater Nanaimo Chamber of Commerce, Nanaimo - - - - - - -250 756-1191 Greater Victoria Chamber of Commerce, Victoria - - - - - - - - -250 383-7191 Ladysmith Chamber of Commerce, Ladysmith - - - - - - - - - - -250 245-2112 Parksville & District Chamber of Commerce, Parksville - - - - -250 248-3613 Port Hardy & District Chamber of Commerce, Port Hardy - - -250 949-7622
Chimney Builders & Repair
Port McNeill & District Chamber of Commerce, Port McNeill 250 956-3881 Port Renfrew Chamber of Commerce, Port Renfrew - - - - - - -250 412-6101 Powell River Chamber of Commerce, Powell River - - - - - - - -604 485-4051 Qualicum Beach Chamber of Commerce, Qualicum Beach- - -250 752-0960 Saanich Peninsula Chamber of Commerce, Sidney - - - - - - - -250 656-3616 Salt Spring Island Chamber of Commerce, Saltspring Island -250 537-4223 Sooke Region Chamber of Commerce, Victoria- - - - - - - - - - -250 642-6112 Tahsis Chamber of Commerce/Village of Tahsis, Tahsis - - - -250 934-6342 Tofino / Long Beach Chamber of Commerce, Tofino - - - - - - -250 725-3153 Ucluelet Chamber of Commerce, Ucluelet - - - - - - - - - - - - - -250 726-4641 WestShore Chamber of Commerce, Victoria - - - - - - - - - - - -250 478-1130
Chemists-Analytical & Consulting M.B. Laboratories Ltd., Sidney - - - - - - - - - - - - - - - - - - - - - -250 656-1334
Call a BBB Accredited Business first!
CBS MASONRY
2015 TORCH AWARD WINNER HOME IMPROVEMENT “Quality is Our Guarantee!”~ Charlie B. Sims------250 589-9942 www.cbsmasonry.com--------------(See our ads on page 23)
Brock Masonry Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 472-2188 Dean Brandhagen Chimney Services, Victoria - - - - - - - - - - -250 418-5110 Flintstones Masonry & Home Improvements Ltd., Victoria- - -250 880-1188
FOCAL POINT FIREPLACE CO See our ad on page 17
YOUR FIREPLACE & CHIMNEY EXPERT WITH 30 YEARS EXPERIENCE www.focalpointfireplace.ca Qualicum 250 752-0363 -------- Nanaimo 250 714-0363
Chimney Cleaning
Your dream, our team. Specializing in... ■ Custom Homes ■ New Construction ■ Renovations ■ Finishing ■ Heritage Restorations
■ Remote Location Construction ■ Timber Frame ■ Log Homes & Log Finishing ■ Project Management & Commercial Projects
COASTAL CLEANERS
AARON YAGER 250-883-7674 www.yagerconstruction.ca
42
Victoria Carpet, Upholstery and Area Rug Cleaning Specialists Years
We clean for your health FIRST, while making your Carpet Look Beautiful! • NON-TOXIC • NON- ALLERGENIC • ENVIRONMENTALLY FRIENDLY
100% SATISFACTION GUARANTEED
OU
S
I OR
S
DI
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SC
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IICRC Certified Technicians
250-598-4747 www.coastalcleaners.ca
Full Service Construction & Renovation Team • Call 250-744-3842
www.CAPITALCITYCONSTRUCTION.ca
☛ With every carpet cleaning - FREE 3M SCOTCHGARDING when you mention this ad
Your COMPLETE Home Solutions Specialists! ATC Home Solutions Inc. is dedicated to setting and exceeding industry standards, guaranteeing a level of quality only fully credentialed professionals can provide.
· Renovations & Carpentry · Siding & Soffats · Windows & Suntubes · Roofing & Gutters
· Certified Building Solutions Specialists · Certified Master Shingle Applications · Certified Shingle Technology Specialists · Certified in Ventilation Theory · Certified Velux Skylight & Suntube Installers ed Master Craftsman · Certifi – Polymer Shakes & Vinyl Siding
You Have Options... Let us show you why we are the smart choice. WWW.ATCHOMESOLUTIONS.COM Ask us about our Manufacturer Sponsored 25 Year Workmanship Warranty & 50 Year NON-Prorated Manufacturers Warranty – FULL Replacement Cost of your roof for 50 years! All expenses covered! Backed by a 3rd party and available exclusively through ATC Home Solutions Inc.
2014 TORCH AWARD FINALIST
Free 250 714.9566 Estimates Licensed & Insured
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
CHIMNEY CLEANING — CONTRACTORS-GENERAL Chimney Cleaning continued PHILLIPS POWER VAC LTD.
Computer -Service & Repair
“www.priority1.bc.ca”
Contractors-Electrical Commercial
Clean Sweep Chimney Service, Sidney - - - - - - - - - - - - - - - -250 655-4305
IN-FLAME HEATING
www.inflameheating.ca-----(See our ad on page 17)----250 415-0747
Chiropractors D.C. CITY CENTRE CHIROPRACTIC CLINIC
2832 Leigh Road, Westshore - - - - - - - - - - - - - - 778 440-1828 2602 Quadra Street, Victoria-- - - - - - - - - - - - - - 250 386-8887 www.citycentrechiropractic.ca
Cleaners INDIVIDUAL DRY CLEANERS LTD. 1602 Fort St, Vic - - - - - - - - - - - - - - - 250 595-4141 1560 Fairfield Rd, Vic - - - - - - - - - - - - 250 598-6012 108-3749 Shelbourne St, Vic- - - - - - - 250 477-6214 2174 Oak Bay Ave, Vic- - - - - - - - - - - 250 598-2950 540-777 Royal Oak Dr, Vic - - - - - - - - 250 744-2115
Cleaning Services Balance Home Cleaning, Victoria - - - - - - - - - - - - - - - - - - - -250 479-0055 Kyla Kleaning Services Ltd., Victoria - - - - - - - - - - - - - - - - - -250 891-5952 Merry Maids of Victoria, Victoria - - - - - - - - - - - - - - - - - - - -778 402-7415
MOORE’S CLEANING & MAINTENANCE SERVICE
Comox Valley Area-(See our ad on the TORCH AWARD WINNER PAGE 38).......250 941-8883
Closet Accessories All Organized Storage Ltd., Victoria - - - - - - - - - - - - - - - - - -250 590-6328
Clothes-Consignment & Resale The Velvet Crease Consignment Sales, Victoria - - - - - - - - - -250 382-8849
Clothing Retail North of Hadrian’s Kilts, Victoria- - - - - - - - - - - - - - - - - - - - -778-406-2243
Clubs Union Club of British Columbia, Victoria - - - - - - - - - - - - - - -250 384-1151 University Club of Victoria, Victoria- - - - - - - - - - - - - - - - - - -250 721-7935
Coaching - Business Enrollment Resources, Victoria - - - - - - - - - - - - - - - - - - - - - -250 391-9494
Coffee & Tea Caffe Fantastico Specialty Coffees, Victoria - - - - - - - - - - - -250 385-2326
Collectibles Command Post, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 383-4421
Collection Agencies Advanced Collection Services Ltd., Victoria - - - - - - - - - - - - -250 388-0700 J. McMillan Bailiff & Collection Ltd., Nanaimo - - - - - - - - - -250 753-7729
Commercial - Painting Contractors MCINTYRE PAINTING
VANCOUVER ISLAND’S PREMIERE PAINTING COMPANY www.mcintyrepainting.ca - - - - - - - - - - - - - - - - 250 213-5649 (See our ad on page 25)
Computer Business Services Live Virtual Help Desk, Victoria - - - - - - - - - - - - - - - - - - - - -866 677-3256
Computer Dealers PRIORITY 1 COMPUTER SERVICE LTD.
3375 Oak Street, Victoria www.priority1.bc.ca - 250 475-7510
Computer Software & Services Bridge Strata Planning Ltd., Victoria - - - - - - - - - - - - - - - - - -250 382-8771 Mosaic Information Technologies, Nanaimo - - - - - - - - - - - -250 591-1777 ParetoLogic Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 370-9229
PRIORITY 1 COMPUTER SERVICE LTD.
2014 BBB TORCH AWARD FINALIST-PROFESSIONAL SERVICES 3375 Oak Street, Victoria - - - - - - - - - - - - - - - - 250 475-7510 www.Priority1.bc.ca - - - - - - - - - - - - -(See our ad on this page) RevenueWire Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - - - -250 590-2273 SparkTrust Systems, Victoria - - - - - - - - - - - - - - - - - - - - - - -877 795-7878
computer service
Honest, Reliable Service for 22 Years! Our Services: • Service & Sales to New and Used PC/Laptops, Networks, Virus Removal, Corporate IT Services . . . and much more! • Great Selection and Custom Built PCs with a 3 FREE Year Warranty Included! • Remote Computer Service & Data Recovery • FREE PICKUP for Repair Work in the Victoria Area
COMPASS ELECTRIC LTD.
www.compasselectric.net----(See our ad on page 15)---250 886-4611
EM ELECTRICAL
www.emelectricalcontracting.com---(See our ad on page 15)---250 216-7708
Patriot Electric Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 590-3214 TC Trades Affiliates Ltd., Nanaimo - - - - - - - - - - - - - - - - - - -250 756-0077
Contractors Flooring Heritage Hardwood Floors, Victoria- - - - - - - - - - - - - - - - - - -250 480-8837
Contractors - General
250-475-7510
Finalist and/or Winner of BBB Torch Awards: 2006, 2007, 2008, 2011, 2012 & 2014 www.Priority1.bc.ca
3375 Oak Street Victoria BC
Dial-A-Geek Consulting Inc., Victoria- - - - - - - - - - - - - - - - - -250 385-3425 GoodLiving Technologies & Computer Services, Victoria - - - -250 381-4447 Mid Island Computer Enterprises Ltd., Nanoose Bay- - - - - - -250 468-9583 Nakeo Computers Inc., Nanaimo- - - - - - - - - - - - - - - - - - - - -250 591-6676
OAK BAY COMPUTERS
In Home Services • Mac & Windows Set up & Tutoring • Home Office Support
Quality Renovations & New Construction • Kitchens, Bathrooms, Basements, Additions • Custom Finishing • Window & Door Replacement • Siding • Decks • Fences... and more!
Treating Your Home Like My Own!
250-888-5436 • www.aandrhomes.ca
www.oakbaycomputers.ca - - - - - - - - - - - 250 595-1907 Priority 1 Computer Service Ltd., Victoria- - - - - - - 250 475-7510 (see our ad on this page)
RAINDOG SOLUTIONS
Computers & Services - - - - - - - - - - - - Victoria 250 885-3600 www.raindogsolutions.ca
ROBERTSON TECHNOLOGY GROUP LTD. Business IT Services • New Systems Wireless Solutions • Home Office Support
www.rtgroup.ca - - - - - - - - - - - - - - - - - - 250 412-3785 Smart Dolphins IT Solutions Inc., Victoria - - - - - - - - - - - - - -250 721-2499 Sneakers Computers / Dial-A-Geek, Victoria - - - - - - - - - - - -250 385-5999
Computers-Sys Designers & Consult CanadaRAM.com, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 382-6227 Eastern Pacific Instruments Ltd., Victoria- - - - - - - - - - - - - - -250 474-0392
Concrete Contractors CBS MASONRY
2015 TORCH AWARD WINNER-HOME IMPROVEMENT “Quality is Our Guarantee!”~ Charlie B. Sims------250 589-9942 www.cbsmasonry.com--------------(See our ads on page 23)
Concrete - Restoration, Sealing & Cleaning Top Seal Services, Nanoose Bay- - - - - - - - - - - - - - - - - - - - -250 248-7413
Concrete Construction Forms & Accessories Liquid Stone Studios, Ladysmith - - - - - - - - - - - - - - - - - - - - -250 245-5104
Construction & Remodeling Services Ambis Contracting, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 507-7230 Better Homes Renovation Specialist, Victoria - - - - - - - - - - -250 380-3063 Christopher L Projects Ltd., Nanaimo - - - - - - - - - - - - - - - - -250 591-7773 Groove Electric, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -778 533-2456 Konstant Construction & Co., Victoria - - - - - - - - - - - - - - - - -250 888-8505 Mike Graham Construction Ltd., Victoria - - - - - - - - - - - - - - -250 812-2446 Nova Renovations Ltd., Sidney - - - - - - - - - - - - - - - - - - - - - -250 656-0373
A&R HOMES
www.aandrhomes.ca--(See our ad on this page)---250 888-5436
Akeroyd Construction, Victoria - - - - - - - - - - - - - - - - - - - - - -250 391-2970 Alan Jones Construction Ltd., North Saanich - - - - - - - - - - - -250 656-2164
ALL ISLAND RENOVATIONS
SEE OUR AD ON PAGE 12
www.allisland.ca renovate@allisland.ca--250 882-5032 All Out Contracting Ltd., Mill Bay - - - - - - - - - - - - - - - - - - - -250 883-7477 Appleford Building Company, Victoria - - - - - - - - - - - - - - - - -250 370-0115 Arbor Renovations, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 882-8080 Argo Contracting Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - - -250 741-0607
PACIFIC BATHROOMS
ATC SOLUTIONS INC. ALL HOME ISLAND RENOVATIONS SEE OURAD AD ON ON PAGE SEE OUR PAGE10XX
WATERS EDGE CONSTRUCTION LTD.
Award Builders Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 361-5359 Black Tree Developments Ltd., Victoria - - - - - - - - - - - - - - - .250 893-3637 Camelot Homes, Qualicum Beach - - - - - - - - - - - - - - - - - - - -250 752-7909
We don’t just cover the problem, we fix it! www.pacificbathrooms.ca - - - - -Victoria 250 386-BATH (2284) (See our ad on page 7)
www.watersedgerenovations.com - - - Victoria 250 812-3942
Blue Valley Mechanical Ltd., Shawnigan Lake - - - - - - - - - - -250 388-3536
Contact Lenses Don’t play guessing games. Deal with a BBB Accredited Business.
Contractor-Electrical Absolutely Electrical, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 704-6808 Coastline Electrical and Plumbing, Nanaimo - - - - - - - - - - - -250 729-8055
www.phillipspowervac.ca-----(See our ad on page 10)-----250-380-7090
Pro Sweep Plus Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 658-6562
11
Diamond Optical & Eyecare, Victoria- - - - - - - - - - - - - - - - - -250 380-6919
Contractors Commercial Red Blue Heating & Refrigeration, Victoria - - - - - - - - - - - - -250 516-1740
www.atchomesolutions.com 714-9566 www.allisland.ca - - - - - - - ---- -- -- -- -- - - - -250 250 882-5032
CAPITAL CITY CONSTRUCTION SEE OUR AD ON PAGE 10
www.capitalcityconstruction.ca - - - - - 250 744-3842
Circon Construction Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 658-0449 Citta Construction Ltd., Saanichton - - - - - - - - - - - - - - - - - - -250 544-1837 CJ Building, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 384-7175 Classic Home Improvements, Victoria - - - - - - - - - - - - - - - - -250 477-2757 Coastal Construction, North Saanich- - - - - - - - - - - - - - - - - -250 656-8006 D H Contracting, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - -250 619-2639 DADS Homes & General Contracting Inc., Campbell River- - -250 830-7144
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
12
CONTRACTORS-GENERAL — CONTRACTORS RENOVATIONS & ALTERATIONS Contractors - General continued
We Specialize in
TRENCHLESS PIPE REPLACEMENT Less Digging = Less Mess
COMPLETE SEWER & DRAIN SERVICE
■ Video Camera Pipe Inspection ■ Electronic Pipe Locating ■ Cleaning, Repairing & Replacing of all Systems
(Sewers, Storm Drains and Water Mains)
■ Drain Cleaning & High Pressure Flushing
250-480-4806 3460 Cedar Hill Road, Victoria
Residential & Commercial
DMS Homes Ltd., North Saanich - - - - - - - - - - - - - - - - - - - -250 888-4152 Downs Construction Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 384-1390 Excalibur Custom Homes Ltd., Nanaimo - - - - - - - - - - - - - - -250 616-3164 Fitchett Construction, Sooke- - - - - - - - - - - - - - - - - - - - - - - -778 425-0930 Gary Sandhu Developments Ltd., Victoria - - - - - - - - - - - - - -250 516-4428 GEL Construction, Duncan - - - - - - - - - - - - - - - - - - - - - - - - -250 709-8821 Gorter Construction Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 380-7343 Griffin Properties Ltd., North Saanich - - - - - - - - - - - - - - - - -250 656-8621 Heatherbrae Builders Co. Ltd., Nanaimo - - - - - - - - - - - - - - -250 585-0117 Highwest Contracting, Victoria - - - - - - - - - - - - - - - - - - - - - -250 858-1372 Home On The Mend, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 595-8585 Houston Homes, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-8397 Hugh Owen Contracting Inc., Brentwood Bay- - - - - - - - - - - -250 885-0442 Interactive Construction Inc., Victoria - - - - - - - - - - - - - - - - -250 886-3833 JPL Construction, Duncan - - - - - - - - - - - - - - - - - - - - - - - - -250 746-6416 Limona Construction, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 474-4771 Lou’s Armour Contracting, Nanaimo - - - - - - - - - - - - - - - - - -250 816-3879
MAC RENOVATIONS LTD.
www.macreno.com---(See our ad on this page) - 250 384-6091
FAST, CLEAN, RELIABLE • 24 HOUR EMERGENCY SERVICE • LOCALLY OWNED & OPERATED WCB-LICENSED & INSURED • FREE ESTIMATES • WWW.ROYALROOTER.CA
MasterCraft Construction, Victoria - - - - - - - - - - - - - - - - - - -250 800-1180 Mike Geric Construction Ltd.,Victoria - - - - - - - - - - - - - - - - -250 590-3666 One on One Improvements, Victoria - - - - - - - - - - - - - - - - - -250 478-0271 Peter Schultze Construction Ltd., Victoria - - - - - - - - - - - - - -250 472-0344 Piluso Construction Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 386-0620 Re-nu-it Home Improvements, Courtenay- - - - - - - - - - - - - - -250 792-3827 Restacon Services, Nanaimo - - - - - - - - - - - - - - - - - - - - - - -250 754-6311 RHI Contracting Ltd., Sidney- - - - - - - - - - - - - - - - - - - - - - - -250 656-8688
ROAD’S END CONTRACTING LTD.
www.roadsend.ca- - - - - - - - - - - - - - - - - - - - - - 250 883-5763
Steve Copp Construction Ltd., Victoria - - - - - - - - - - - - - - - -250 920-9004 Storey’s Gate, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 858-2678 TBS Construction Ltd., Nanoose Bay - - - - - - - - - - - - - - - - - -250 618-7112 Three Guys Construction, Ladysmith - - - - - - - - - - - - - - - - - -250 327-2334
TLC CONTRACTING INC.
www.tlc-contracting.ca (See our ad on page 13) - - - - - - 250 592-1782
Toulmin Construction & Excavation, Courtenay- - - - - - - - - - -250 331-3322
TRAFALGAR HOMES
NEW HOME BUILDS, VACATION & CARRIAGE HOMES SEE OUR AD ON PAGE 13 & 20
www.trafalgarhomes.ca--------------------1-866-971-0239
BBB
True Home Construction, Victoria - - - - - - - - - - - - - - - - - - - -250 516-9041 Vanguard Contracting, Victoria - - - - - - - - - - - - - - - - - - - - - -250 891-4184
WATERS EDGE CONSTRUCTION LTD.
Renovations & All Home Repairs www.watersedgerenovations.com - - - Victoria 250 812-3942
Wall Brothers Construction, Duncan - - - - - - - - - - - - - - - - - -250 597-2875 West Terra Projects Inc, Victoria- - - - - - - - - - - - - - - - - - - - -250 883-6220 Westmark Construction Ltd., Nanaimo - - - - - - - - - - - - - - - -250 729-7540 Woodcrafters Group Ltd, Sidney - - - - - - - - - - - - - - - - - - - - -250 655-0811
• Kitchens
YAGER CONSTRUCTION SEE OUR AD ON PAGE 10
www.yagerconstruction.ca - - - - -Victoria 250 883-7674
Contractors Renovations Alterations RENOVATE REPAIR REMODEL
Victoria & Southern Vancouver Island
• Bathrooms
• Decks
• Additions
WE DO... • Award Winning Bathroom Remodeling • Kitchen Renovations • Windows & Doors • Decks, Porches, Stairs & Fences • Additions & New Construction
Victoria’s Home Renovation Professionals Over 25 Years Experience!
Industry Leading 10-Year Warranty! Free In-Home Consultation
250-634-1989
www.victoriarenovations.ca
CELEBRATING
250-882-5032 www.allisland.ca renovate@allisland.ca
• Complete Interior & Exterior Renovations
35 Years in Business! “A contractor you can trust“
250-412-8012 www.macreno.ca
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
Call us for your complimentary visit from one of our home renovation specialists.
CONTRACTORS RENOVATIONS & ALTERATIONS – DECKS Contractors Renovations Alterations A&R HOMES
Contractors Renovations Alterations
Quality Renovations & New Construction~Treating Your Home Like My Own! www.aandrhomes.ca...(See our ad on page 12)...250-888-5436
BLUE SKIES PAINTING & RENOVATIONS
Painting, Stucco, Weather Proofing & Renovations - - - 250 479-7747 Serving Greater Victoria for over 20 years! (See our ad on page 26)
BLUE SKIES PAINTING & RENOVATIONS SEE OUR AD ON THIS PAGE 26
Painting, Stucco, Weather Proofing & Renovations - 250 479-7747
CAPITAL CITY CONSTRUCTION SEE OUR AD ON THIS PAGE 10
www.capitalcityconstruction.ca - - - - - 250 744-3842
Capital City Construction, Victoria- - - - - - - - - - - - - - - - - - - -250 744-3842 ConstructoGroup, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 414-6246 EB Renovations, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 896-3877
FROM THE GROUND UP LANDSCAPE & CARPENTRY
www.ftguland.com - - - - - - - - - - - - - - - Victoria 250 216-9476
Island Builders Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - - - - 250 475-3569
MAC RENOVATIONS LTD. Serving Victoria since 1980 “A contractor you can trust”
825 Viewfield Rd., Vic---www.macreno.com---250 384-6091 M.J. Barry Construction Company, Victoria - - - - - - - - - - - - -250 216-1361
PACIFIC BATHROOMS
www.pacificbathrooms.ca ----(See our ad on page 7)--250 386-BATH (2284)
RENO MEN
www.reno-men.ca- - - - - - - - - - - - - - - - - Victoria 250 885-9487 Rob Ron Development, Victoria - - - - - - - - - - - - - - - - - - - - -250 544-0120
SHANBERG CONSTRUCTION www.shanbergconstruction.com
Cremation Services
WESTFIELD CARPENTRY LTD.
Braveheart Construction, Victoria - - - - - - - - - - - - - - - - - - - -250 885-8450
250 889-5773
TRAFALGAR HOMES
NEW HOME BUILDS, VACATION & CARRIAGE HOMES SEE OUR AD ON PAGE 13 & 20
www.trafalgarhomes.ca--------------------1-866-971-0239
TLC CONTRACTING INC.
Quality Renovations & Repairs – Over 30 Years Experience www.tlc-contracting.ca - - - - - - Victoria 250 592-1782 (See our ad on this page)
TRIPLE R CONSTRUCTION INC.
RENOVATE. REMODEL. REPAIR. www.victoriarenovations.ca- - - - - - - - - - - - - - -250 634-1989 (See our ad on page 12)
VANCOUVER ISLAND PAVING 1988 LTD.
2014 & 2013 BBB TORCH AWARD FINALIST www.vipaving.ca----(See our ad on page 26)----250 386-8210
WATERS EDGE CONSTRUCTION LTD.
www.watersedgerenovations.com - - - Victoria 250 812-3942
13
HATLEY MEMORIAL GARDENS & CREMATORIUM
PROFESSIONAL • INSURED • TRUSTED
westfieldcarpentry.com--------------------250 857-0836
YAGER CONSTRUCTION
SEE OUR AD ON PAGE 39
www.arbormemorial.com---------Victoria 250-478-1754 Pacific Coast Cremation Ltd., Victoria - - - - - - - - - - - - - - - - -778 433-9344
CUSTOM HOMES, COMMERCIAL, RENOVATION/ADDITIONS www.yagerconstruction.ca - - - - - - - - -Victoria 250 883-7674 (See our ad on page 10)
X 2 Lewis Modern Home Renovations, Qualicum Beach - - - -250 618-6025
Contractors - Sheet Metal Blue Valley Mechanical Ltd., Shawnigan Lake - - - - - - - - - - -250 388-3536
Cruises Expedia CruiseShipCenters - Comox Valley, Courtenay - - - - -250 334-3323 Expedia CruiseShipCenters - Sidney - - - - - - - - - - - - - - - - - -250 656-5441
Custom Home Builder YAGER CONSTRUCTION
CUSTOM HOMES, COMMERCIAL, RENOVATION/ADDITIONS www.yagerconstruction.ca - - - - - - - - -Victoria 250 883-7674 (See our ad on page 10)
Controls, Control Sys & Regulators HOULE ELECTRIC LTD.
300A – 2261 Keating Road, Saanichton - - - - - - 250 544-0099 2377 Cienar Drive, Nanaimo - - - - - - - - - - - - - - 250 758-3011 www.houle.ca---------------------(See our ad on page 15)
SIMPSON CONTROLS
Energy Management Consultants - - - - - - - - - - 250 383-9490 www.simpsoncontrols.com
Copiers & Copier Supplies Island Business Solutions Ltd., Victoria - - - - - - - - - - - - - - - -250 405-2771 Island Office Equipment Ltd., Victoria - - - - - - - - - - - - - - - - -250 384-7148 Unity Business Systems, Victoria - - - - - - - - - - - - - - - - - - - -250 384-7243
Copy & Duplicating Service Island Blue Print Co. Ltd., Victoria- - - - - - - - - - - - - - - - - - - -250 385-9786
Corporate Housing Premiere Suites, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 595-5639
Dairy Products-Wholesale Island Farms, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 360-5200
Dancing Supplies Toes ‘N’ Taps Dance Shoppe Ltd., Victoria- - - - - - - - - - - - - -250 480-0017
Data Systems- Consultants & Designers HOULE ELECTRIC LTD.
300A – 2261 Keating Road, Saanichton - - - - - - 250 544-0099 2377 Cienar Drive, Nanaimo - - - - - - - - - - - - - - 250 758-3011 www.houle.ca---------------------(See our ad on page 15)
Day Spas Clear Skin Victoria Laser & Wellness Group Ltd., Victoria - - -250 590-4295
Decks Deckadence Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 386-0400
Counter Tops
s 5 Year Over 2rience Expe
Colonial Countertops Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 383-1926 Exotic Stone, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 881-1001 Floform Countertops, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 472-1200 Paterson Countertops Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 382-4228
STONE TRENDS MARBLE & GRANITE LTD.
Mother Nature’s Art Made Functional Specializing in Natural Stone & Quartz Countertops
www.stonetrends.ca
10045 McDonald Park Road - - - - Sidney 250 655-6260 Tyndal Distributors Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 391-8785
Couriers Hillside Business Services, Victoria- - - - - - - - - - - - - - - - - - -250 370-0446
Crane Service H. D. Trucking Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 479-1369 L B Crane Rentals, Victoria- - - - - - - - - - - - - - - - - - - - - - - - -250 388-6864
Credit & Debt Counseling 4 Pillars Consulting, Nanaimo- - - - - - - - - - - - - - - - - - - - - - -250 323-2656 4 Pillars Consulting - Victoria, Victoria - - - - - - - - - - - - - - - -250 882-5556 4 Pillars Consulting Group, Victoria- - - - - - - - - - - - - - - - - - -250 590-7890 Credit Counselling Society, Victoria- - - - - - - - - - - - - - - - - - -888 527-8999
Know whom you are dealing with
TLC Contracting Inc. RESIDENTIAL • COMMERCIAL • GOVERNMENT • Bath • Kitchen • Plumbing • Electrical • Drywall • Structural Repairs • Painting • Ceramic Tile • Additions • Abestos Removal
FULLY INSURED
2014 TORCH AWARD FINALIST
250-592-1782 tlcvictoria@shaw.ca cell: 250-661-5128
Westfield Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 857-0836
Your Dream. Your Style. Your Budget.
BUILD FOR LESS
Can’t move... IMPROVE!
At Trafalgar Homes we build affordable new homes and provide renovations expertise that won’t break your budget. As a licensed builder with over 30 years of experience all our work meets BC code and industry standards. If your dream is a new kitchen, bathroom, sunroom, new roofing, siding, garage or deck. Contact us for a no obligation estimate
HAVE A QUESTION? CALL 1-866-971-0239 OR VISIT US ONLINE www.trafalgarhomes.ca • reno@trafalgarhomes.ca BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
14
DECKS — DRAINAGE CONTRACTORS Decks continued
Decks continued
Decks continued FROM THE GROUND UP LANDSCAPE & CARPENTRY
www.ftguland.com - - - - - - - - - - - - - - - - Victoria 250 216-9476
Superior Island
SUPERIOR ISLAND VINYL DECK & RAIL INC. Quality Products & Installation Since 1976 250-478-0641 www.victoriadeck.com
Quality Products & Expert Workmanship at a Fair Price! 5 Year Warranty on Labourr & 10-15 Year Vinyl Warranty
Residential & Residential & Commercial Commercial
VICTORIA DECK LTD.
Duradek Waterproof Sundecks-Quality Products & Installation Since 1976 www.victoriadeck.com--(See our ad on this page)---250 478-0641
Wrap-it Systems, Courtenay- - - - - - - - - - - - - - - - - - - - - - - -250 702-0069
Decoration Contractors - Party, Convention, Etc Insite Display, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 595-3404
Delivery Service
Over 40 Years of Waterproofing
Call Cal Kirker at 250-818-8488
Albatross Delivery Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 880-0520
A&R HOMES Before you buy, start with the BBB first!
Quality Products & Expert Workmanship at a Fair Price! (See our ad on this page)- - - - - - - - - - - Victoria 250 818-8488
Quality Renovations & New Construction~Treating Your Home Like My Own! www.aandrhomes.ca - - - - - - - - - - - - - - - - - - - 250-888-5436 (See our ad on page 11)
OVER 30 YEARS EXPERIENCE IN THE HARDWOOD-FLOORING INDUSTRY
Dental Laboratories Turner Dental Laboratory Ltd., Victoria - - - - - - - - - - - - - - - -250 475-2525
Dentists Academy Dental, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 385-6552 Beautiful Smiles Denture Clinic Inc., Duncan - - - - - - - - - - - -250 748-3843
DR. PATRICK J. S. FINNIGAN INC.
Family Dental Care and Emergency Treatment Specializing in Cosmetic and Aesthetic Dentistry
reception@drpatrickfinnigan.ca - - - - - - www.drpatrickfinnigan.ca
2710 Shelbourne St., Victoria - - - - - - - - - - 250 595-3444 Cresta Dental Service, Victoria - - - - - - - - - - - - - - - - - - - - - -250 384-7711 Dr. Anastasia Loumbardias Inc., Victoria - - - - - - - - - - - - - - -250 474-4322 Dr. M.R. Ferg, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - -250 716-3388 Dr. Stephen M. Fowler Inc., Duncan - - - - - - - - - - - - - - - - - -250 746-8700
Master Craftsmanship Assured! Specializing in: Dustless Sanding, Installation, Repair, Refinishing & Sales of all types of Hardwood Floors: Solid wood (unfinished & pre-finished), Engineered Wood & Laminate CALL STEVE FOR A FREE CONSULTATION
MAYFAIR DENTAL CENTRE LTD
2015 TORCH AWARD FINALIST!
250-361-1377 | www.tdihardwoodfloors.com
S
T
S
DI
SC
I OR
N OU
Vancouver Island & the Gulf Islands
250-479-0195 www.earthservice.ca
Denturists
Doors Drainage Contractors
VIDEO PIPE INSPECTION & LOCATING SERVICE
EN
Dentists - Cosmetic Pacific Coast Dental, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 383-0123
Action Door Service, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 383-2795 Dave’s Doors & More Inc., Parksville- - - - - - - - - - - - - - - - - -250 954-3817
INC.
Professional Service at a Reasonable Cost — Your Satisfaction Our Aim (As Always)
Poplar Dental Centre, Victoria - - - - - - - - - - - - - - - - - - - - - -250 477-8833
Beautiful Smiles Denture Clinic Inc., Duncan - - - - - - - - - - - -250 748-3843 Peninsula Denture Clinic Ltd., Victoria- - - - - - - - - - - - - - - - -250 658-1417 Royal Jubilee Denture Clinic, Victoria - - - - - - - - - - - - - - - - -250 592-8338 Saanich Walk - In Denture Clinic, Victoria - - - - - - - - - - - - - -250 595-1665
Earthservice • Complete Power Flushing Drain & Sewer Service • Complete Drain & Sewer Power Rooter Service • Wet Basements Made Dry • Repair & Renewal of Perimeter Drain & Sewer Lines • Sump Pump Repair & Replacement • Water Main Repair & Replacement
Family & Cosmetic Dentistry New Patients Welcome www.mayfairdental.ca 186-3147 Douglas St, Vic - - - - - - - - - - 250 384-1154
BRENT JANSEN PLUMBING & HEATING 2012 LTD. SEE OUR AD ON PAGE BBB-4
www.brentjansenplumbing.com ----------250 744-6066
Brighton Drain Services Ltd., Sidney - - - - - - - - - - - - - - - - - -250 598-2023
DRAINSCOPE.NET-THE DRAINAGE SOLUTION COMPANY SEE OUR ADS ON PAGE 2,7,25 www.drainscope.net----------------Victoria 250-590-1535
EARTHSERVICE DRAINMASTER INC. SEE OUR AD ON PAGE 14, 27 www.earthservice.ca----------------Victoria 250 474-4733 London Rooter Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 883-7962 Raintek Drainage & Waterproofing, Victoria - - - - - - - - - - - -250 896-3478 Richard’s Island Perimeter Drains, Chemainus - - - - - - - - - - -778 977-3355
ROYAL ROOTER PLUMBING & DRAIN CLEANING SEE OUR AD ON PAGE 12
www.royalrooterplumbing.ca - - -Victoria 250 480-4806
VICTORIA DRAIN SERVICES LTD. SEE OUR AD ON PAGE 12
www.victoriadrains.com--------------------250 818-1609
VORTECH PLUMBING & DRAINAGE
Honest, Professional & Certified Plumbing & Drainage Services www.vortechplumbinganddrainage.com - - - - - - 250 746-0706 (See our ad on page 26)
WADE ROBERTS PLUMBING
www.gotpipes.ca - - - - - - - - - - - - - - - - - - - - - - 250 883-7545 (See our ad on page 27)
Wet Coast Drainage Solutions, Victoria- - - - - - - - - - - - - - - -250 889-5478
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
DRAPERIES & CURTAINS — ELECTRICAL CONTRACTORS Electrical Contractors continued
Draperies & Curtains
Electrical Contractors continued
PACIFIC BLINDS & DRAPES
SERVING VICTORIA & REGION SINCE 1985
738 Caledonia Ave, Victoria - - - - - - - - - - - - - - - 250 383-8515 www.pacblinds.ca - - - - - - - - - - - - - - (See our ad on page 8)
RUFFELL & BROWN WINDOW FASHIONS
1-2745 Bridge St, Victoria - - - - - - - - - - - - - - - - 250 384-1230 www.ruffell-brown.com - - - - - - - - - - (See our ad on page 8)
Driveway Installation, Paving & Repair Arrowhead Paving, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 883-7326
Driving Instruction 1ST CLASS DRIVING SCHOOL LTD.
Committed to Excellence in Quality and Customer Satisfaction. RESIDENTIAL & COMMERCIAL PROFESSIONAL ELECTRICAL SERVICES. Ask about our state-of-the-art Home Automation Systems
250-886-4611
106 – 1039 Langford Parkway, Victoria | www.compasselectric.net
Commercial Driver Training – ICBC Licensed www.instructordarryl.com - - - - - - - - Courtenay 250 897-9875
Saferway Driver Training School Ltd., Victoria - - - - - - - - - - -250 385-8212 Wallace Driving School Ltd., Victoria - - - - - - - - - - - - - - - - -250 383-7483
The The Industry Industry Leader Leader Through Through Customer Customer Choice Choice
Drug Abuse/Addiction-Info/Treatment Sunshine Coast Health Center, Powell River - - - - - - - - - - - -604 487-9050
Dryer Vent Cleaning TSS Cleaning Services, Nanaimo - - - - - - - - - - - - - - - - - - - -250 729-5634
Drywall Taping & Texturing
• Service Calls • Lighting Specialists • Computer/Phone/TV Cabling • Back-Up Power Supplies • EMF Testing and more... Bonded • Insured mcginniselectric.ca Licensed RESIDENTIAL & COMMERCIAL
250-652-2554
A. A. Clarke Electric Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 858-7004 Amped Electrical Contracting, Victoria - - - - - - - - - - - - - - - -250 882-5282 Brewis Electric Company Ltd., Victoria - - - - - - - - - - - - - - - -250 383-5157 Calgar Electrical Installations Inc., Victoria - - - - - - - - - - - - -250 658-2983 Canem Systems Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 475-1955
COASTLINE ELECTRICAL & PLUMBING
Drywall Contractors Capital City Drywall & Painting, Victoria - - - - - - - - - - - - - - -250 478-2599 Gordon “N” Gordon Interiors Ltd., Victoria- - - - - - - - - - - - - -250 474-2100 Phil’s Professional Drywall, Victoria - - - - - - - - - - - - - - - - - -250 361-8107 Steel City Drywall, Brentwood - - - - - - - - - - - - - - - - - - - - - -250 589-2672 Van-Roc Interiors Ltd., Parksville- - - - - - - - - - - - - - - - - - - - -250 947-9220
15
Serving all
Nanaimo and Central Vancouver Island- - - - - - - 250 729-8055 www.coastlinecontracting.ca
Vancouver Island since 1944
Coast Powerline, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 474-6039
Home. Business. Commercial. Industrial.
Committed to Excellence in Quality & Customer Satisfaction! 106-1039 Langford Pkwy., Victoria - - - - - - - - - - 250 886-4611 www.compasselectric.net - - - - - - - - -(See our ad on this page)
Responsive. Reliable. Professional Bonded, Insured & Licensed
Gypsum G Squared Drywall, Victoria- - - - - - - - - - - - - - - - - -250 882-2180
COMPASS ELECTRIC LTD.
Dave McDonald Electric Ltd., Victoria - - - - - - - - - - - - - - - - -250 474-3234 Dunn Electric (1977) Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 598-2441
EM ELECTRICAL
Quality Comes First! Workmanship You Can Trust! www.emelectricalcontracting.com--------Victoria 250 216-7708 (See our ad on this page)
Duct Cleaning Victoria
Nanaimo
250.544.0099 250.758.3011
Emery Electric, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 383-6961 Fairfield Electric, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 885-1227 Gorge Electrical Services (2003) Ltd., Victoria - - - - - - - - - - -250 658-0960
HOULE ELECTRIC LTD.
300A – 2261 Keating Road, Saanichton - - - - - - 250 544-0099 2377 Cienar Drive, Nanaimo - - - - - - - - - - - - - - 250 758-3011 www.houle.ca---------------------(See our ad on this page)
JLS Electric Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 507-5362
Your Southern Vancouver Island Heat Pump Specialist Specializing in... · Heat Pump Installation · Ductless Heat Pumps · Air Source Heat Pumps · Heat Pump Repair & Tune-Ups · Duct Cleaning & Maintenance
PHILLIPS POWER VAC LTD. www.phillipspowervac.ca-----(See our ad on this page)-----250-380-7090
Get the Ductless “Mini”
AIRESERV OF GREATER VICTORIA
www.aireserv.com - - - - - - - - - - - - - - - - - - - - 778 747-0317
Aero Furnace Duct & Chimney Cleaning Ltd, Victoria - - - - - -250 479-0090 Oliver’s Power Vacuum & Chimney Sweep, Courtenay - - - - -250 338-8524
Electrical Contractors
We use... environmentally friendly smart cars & trailers for residential services!
Absolutely Electrical, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 704-6808
Quality Comes First!
Sales • Service & Installation
NO DUCTS? NO PROBLEM! OVER 35 YEARS
OF HVAC EXPERIENCE
250-656-6868
www.coastalheatpumps.com
V I C TO R I A’ S L AW N & G A R D E N I R R I G AT I O N P R O F E S S I O N A L S
New Construction • Kitchens & Bathrooms Renovation & Service Upgrades 24 HR Home Theatre & Distributed Audio SERVICE Workmanship You Can Trust!
250-216-7708 emelectricalcontracting.com
Fully Insured & Licensed #202422
BREWIS ELECTRIC COMPANY LTD. Commercial • Residential • Industrial www.brewiselectric.com 638 Hillside Ave, Vic - - - - - - - - - - - - - - 250-383-5157
RESIDENTIAL & COMMERCIAL • IRRIGATION DESIGN INSTALLATION • REPAIRS & MAINTENANCE MACHINE TRENCHING • LANDSCAPE LIGHTING BACKFLOW TESTING
hydroteksprinklers.com 5221 OLD WEST SAANICH ROAD VICTORIA , BC
778.432.2611 |
CELL
250.883.5704
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
16
ELECTRICAL CONTRACTORS — FINANCIAL SERVICES
Electrical Contractors continued KJ Contracting, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - -250 754-4569 Lenius & Osborn Electric 1991 Ltd., Saanichton - - - - - - - - - -250 475-6051 Malcolm’s Electrical Contracting Ltd., Sidney- - - - - - - - - - - -250 656-2212 Mazzei Electric, Nanaimo- - - - - - - - - - - - - - - - - - - - - - - - - -250 751-1727 McDonald Electric Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 474-3234
MCGINNIS ELECTRIC
SERVING VICTORIA & REGION SINCE 1985 Lighting Specialists•Computer/Phone/TV Cabling•Back-Up Power Supplies www.mcginniselectric.ca-------------------Victoria 250 652-2554 (See our ad on this page 15)
Mega Power Installations Ltd., Victoria- - - - - - - - - - - - - - - -250 475-2100 Mr. Electric of Campbell River, Campbell River- - - - - - - - - - -855 673-1855
MR. ELECTRIC OF VICTORIA
www.victoria.mrelectric.com - - - - - - - - Victoria 250 294-9423
Electrical Power Systems (Res.&Comm) cont MCGINNIS ELECTRIC
www.mcginniselectric.ca--------(See our ad on page 15)---------250 652-2554
Electric Scooters Kgeez Cycle, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - -778 678-0069 Rivercity Mobility, Campbell River- - - - - - - - - - - - - - - - - - - -778 346-1073
Electronic Equipment & Supplies-Dealers McKay’s Home Theatre Centre, Nanaimo - - - - - - - - - - - - - -250 391-4407
Emergency Disaster Preparedness Equip & Supplies CANADA'S #1 SOURCE FOR EMERGENC Y PREPAREDNESS
OPTIMUS ELECTRIC INC.
Electric Equipment & Supplies-Wholesale Burwood’s Electric Motor Service Limited, Nanaimo- - - - - - -250 753-6544
Electric Equipment-Service & Repair Troy Electric Sales & Service Ltd, Victoria - - - - - - - - - - - - - -250 382-7442
Electro-Mechanical Sales & Service TROY ELECTRIC SALES & SERVICE LTD. SINCE 1973 1-3131 Delta Street, Victoria - - - - - - - - Victoria 250 382-7442 www.troyelectric.com
Electrical Power Systems (Res.&Comm) EM ELECTRICAL
Quality Comes First! Workmanship You Can Trust! www.emelectricalcontracting.com--------Victoria 250 216-7708 (See our ad on page 15)
COMPASS ELECTRIC LTD.
Committed to Excellence in Quality & Customer Satisfaction! 106-1039 Langford Pkwy., Victoria - - - - - - - - - - 250 886-4611 www.compasselectric.net - - - - - - - - - -(See our ad on page 15)
Exercise Equipment For Your Home, School and Workplace. . .
Executive Search Consultants The Executive Network Inc., Victoria- - - - - - - - - - - - - - - - - -250 389-2848
Freeze Dried Emergency Food Earthquake and 72 Hour Kits Water Storage and Filtration Survival Gear and More...
1-888-832-1733 www.totalprepare.ca
Emergency Preparedness for the Home, School & Workplace www.totalprepare.ca- - - - - - - - - - - - - - - - - - - - - 778 265-5331 (See our ad on this page)
Employment Agencies Better Choice Staffing, Victoria - - - - - - - - - - - - - - - - - - - - -250 590-5120 StaffQuest Placement Group Inc., Nanaimo - - - - - - - - - - - - -250 751-2717 Talentcor, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 381-3254 WCG International Consultants Ltd, Victoria - - - - - - - - - - - -250 389-0699
Employment Contractors-Temporary Help
Energy Service Companies FortisBC Energy (Vancouver Island) Inc., Victoria - - - - - - - - -250 380-5789
Engineers-Professional
INSTALLATION SERVICE WETT CERTIFIED REPAIRS CHIMNEY SWEEPS AND MORE...
WOOD ■ GAS ■ PELLET
➤ Installation ➤ Service ➤ Repairs
➤ Chimney Lining
& Re-Lining ➤ Hearth Products & Accessories ➤ WETT Certified ➤ Chimney Sweeps
inflameheating.ca
SPAR Consultants, Victoria- - - - - - - - - - - - - - - - - - - - - - - - -250 477-7777
Engines-Diesel Independent Diesel Sales Ltd., Lantzville- - - - - - - - - - - - - - -250 390-4444
Engines-Rebuild & Exchange Cord’s Alpine Engine Specialists & Machine Shop Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 388-4334
Estheticians Bella Donna Esthetics, Nanimo- - - - - - - - - - - - - - - - - - - - - -250 754-1113
Event Planners Decorate Victoria with Huff N Puff, Victoria - - - - - - - - - - - -250 382-4833
Excavating Contractors
Berry & Vale
C O NT R AC TI NG LT D
Office: 250-286-3505 Fax: 250-286-3519
250 415 0747 inflameheating.ca
104 – 1483 Douglas St, Victoria - - - - - - - - - - - - 250 389-1312 www.galafabrics.com
Farm Equipment MURPHY PLUMBING WALL-BEDS INTEGRITY SALES & FOUR DISTRIBUTORS NORTHERN QUALITY TROPIC SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON PAGE BBB-7 & 18
ISLAND TRACTOR & SUPPLY LTD.
4650 Trans Canada Hwy., Duncan- - - - - - - - - - - 250 746-1755 3663 South Island Hwy, Courtenay - - - - - - - - - - 250 334-0801 www.islandtractors.com - - - - - - www.northislandtractor.com
Fax Transmission Service SRFax, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -866 697-7329
Fence Fenceline Products Ltd., Parksville - - - - - - - - - - - - - - - - - - -250 248-3122 Good Neighbours Fencing, Sooke - - - - - - - - - - - - - - - - - - - -250 589-2613 Nordic Industries Ltd., Saanichton - - - - - - - - - - - - - - - - - - -250 652-0022 Tower Fence Products Ltd., Victoria- - - - - - - - - - - - - - - - - - -250 478-9733 Urban Cedarworks Limited, Victoria - - - - - - - - - - - - - - - - 250 380-7022
Fence-Sales, Service & Contractors DOUBLE D FENCING LTD.
Serving Victoria and South Island - - - - - - - - - 250 883-1391 www.doubledfencing.ca
FROM THE GROUND UP LANDSCAPE & CARPENTRY
www.ftguland.com - - - - - - - - - - - - - - - Victoria 250 216-9476
FENCELINE PRODUCTS LTD.
Chainlink Fence • Galvanized Pipe & Supplies Gate Hardware for Chainlink & Wood Gates Chainlink Gates & Dog Kennels • Farm & Deer Gates Farm, Residential, Deer & Rabbit Wire Fence & More T-Posts up to 10ft •Treated Wood Fence Posts & Rails Gallagher Electric Fence Supplies•Deer Net up to 8ft “Most rolls of wire sold by the roll or by the foot”
929 Church Road, Parksville -------------- 250 248-3122 www.fencelineproducts.ca --------------- 1-800-804-5463
Financial Planning Consultants AACT Financial Solutions Inc.,www.aact.ca- - - - - - - - - - - - -250 383-3834 Fischer Financial Services, Victoria - - - - - - - - - - - - - - - - - - -250 475-3447
• Excavating HALSEY GROUP LTD. Moe FINANCIAL Vale • Trucking 202-4450 Chatterton Way, Victoria - - - - - - - - - - 250 475-6700 • Landfill Operations Cell: 250-287-6387 www.halseyfinancial.com • Site Servicing berryandvale@shaw.ca Howe & Gramlich Wealth Management, Inc, Victoria- - - - - -250 953-6814 Investment Planning Counsel - Royal Oak, Victoria- - - - - - - -250 744-3575 ZLC Financial - Kenneth McNaughton, Victoria - - - - - - - - - -250 727-3445
Financial Services Coast Capital Savings, Surrey- - - - - - - - - - - - - - - - - - - - - - -250 483-7000
FIRST ISLAND FINANCIAL SERVICES LTD. E xca va t i n g •• berryandvalecontracti Tru c k i n g • S i t e S er v i c i n g ng.ca 250.286.3505
FREE CONSULTATION & QUOTES
Fabric Shops GALA FABRICS LTD.
www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca 250 721-0012 www.northerntropic.ca - - - - - -Saanichton www.shopvictoria.ca/integritysales - -- ---------250 - 250 474-4829 544-2072
TOTAL PREPARE INC.
Energy Management & Conservation Const
2014 TORCH AWARD FINALIST WOOD GAS PELLET
Five Star Aggregate & Excavating Ltd., Campbell River- - - - -250 923-7553 Fred’s Trucking and Excavating, Nanaimo - - - - - - - - - - - - - -250 619-9842 L & E Excavating, Cedar- - - - - - - - - - - - - - - - - - - - - - - - - - -250 722-2624 Michell Excavating Ltd., Saanichton - - - - - - - - - - - - - - - - - -250 652-1640 R T Excavating Ltd., Parksville - - - - - - - - - - - - - - - - - - - - - -250 248-9565 Taylor Excavating, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 883-1645 Wilson Bobcat Ltd., Sooke - - - - - - - - - - - - - - - - - - - - - - - - -250 642-3822
Aloyd Fitness Equipment Ltd., Victoria - - - - - - - - - - - - - - - -250 480-0225
City Green Solutions, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 381-9995
OPEN
EARTHSERVICE DRAINMASTER INC.
6459 Pat Bay Hwy, Victoria - - - - - - - - - - - - - - - 250 474-4733 www.earthservice.ca- - - - - - - - - -(See our ad on page 14 & 27)
Bin There Dump That, Duncan - - - - - - - - - - - - - - - - - - - - - 250 590-6336
Rhino Labour Temp Services, Victoria - - - - - - - - - - - - - - - - -250 381-0202 Trades Labour Corporation Victoria, Victoria - - - - - - - - - - - -250 386-0024
YOUR GAS, WOOD &FIREPLACE PELLET STOVE SHOWROOM SPECIALISTS
www.berryandvalecontracting.ca - - - -Campbell River 250 286-3505 (See our ad on this page)
Dave Bedard & Sons Contracting Ltd., Nanoose Bay - - - - - -250 248-1416 Don Mann Excavating Ltd., Victoria - - - - - - - - - - - - - - - - - -250 479-8283
Environmental & Ecological Services
Micro-Hydro•Solar PV Panels•Data Networks•EV Stations•Panel Upgrades www.optimuselectric.ca - - - - - - - - - - - - - - - - - 250 709-1477
PR Bridge Systems Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 475-3766 Property Stars Home Rescue Ltd., Victoria- - - - - - - - - - - - - -250 217-5973 Proway Electric Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 598-8200 Tyler Electric, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 882-2111 Willett Osborn Electric Ltd., Victoria - - - - - - - - - - - - - - - - - -250 598-1734
Excavating Contractors continued BERRY & VALE CONTRACTING LTD.
Suite 101-727 Fisgard Street, Victoria- - - - - - - - 250 388-5441 www.firstisland.com
FISGARD CAPITAL CORPORATION
3378 Douglas St., Victoria - - - - - - - - - - - - - - - - 250 382-9255
Active Bobcat & Trucking Ltd., Victoria - - - - - - - - - - - - - - - -250 598-3222 www.fisgard.com Excavating • 590-1810 Site S er vicing Atlas Excavating Ltd., Victoria - - - - - - •- - - -Truck - - - - - - -ing - - - - -250 Garat Financial Group Ltd., Campbell River - - - - - - - - - - - - -250 287-2310 GICdirect.com Financial Services Ltd., Victoria- - - - - - - - - - -250 592-7707 Hinkkala & Associates Financial Services Inc, Nanaimo - - - -250 585-2088 Always clarify vague and confusing details Meritage Financial Group, Victoria - - - - - - - - - - - - - - - - - - -800 487-4028
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
FINANCIAL SERVICES — FURNITURE RETAIL Financial Services continuted National Money Mart Company, Victoria- - - - - - - - - - - - - - -250 595-5211 Sterling Financial Accounting Services, Victoria- - - - - - - - - -250 857-1857 The Wright Brothers Financial Services Inc., Victoria - - - - - -250 382-2366
Financing Company Capital, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 595-2346
Fire & Water Damage Restoration
Fire Alarm Systems 4 Seasons Fire Prevention Services Ltd., Victoria - - - - - - - - -250 381-6617 Caledonia Fire Protection Ltd., Nanaimo - - - - - - - - - - - - - - -250 244-6303 Western Canada Fire Protection Ltd., Nanaimo - - - - - - - - - -250 751-4929
Fire Extinguishers Crest Fire Extinguishers Ltd., Victoria - - - - - - - - - - - - - - - - -250 386-7222
Fire Protection Equipment & Supplies Columbia Fire & Safety, Victoria - - - - - - - - - - - - - - - - - - - - -250 386-6773 Western Canada Fire Protection Ltd., Victoria - - - - - - - - - - -250 727-3382
Fireplace Equipment-Retail
INSTALLER & OWNER
2015 TORCH AWARD WINNER-HOME IMPROVEMENT “Quality is Our Guarantee!”~ Charlie B. Sims------250 589-9942 www.cbsmasonry.com--------------(See our ads on page 23)
First Aid Instruction Wolf Creek Survival Tech Inc., Victoria - - - - - - - - - - - - - - - -250 474-6742
Belfor Restoration Services, Nanaimo - - - - - - - - - - - - - - - - -250 756-9333 On Side Restoration Services, Victoria - - - - - - - - - - - - - - - -250 479-7075 Propacific Restorations Ltd., Nanaimo- - - - - - - - - - - - - - - - -250 756-9966 Rainbow International Restoration & Cleaning, Nanaimo - - -250 323-3123 Rocky Cross Construction Ltd., Victoria - - - - - - - - - - - - - - - -250 391-4008 RS Restoration Services Ltd., Victoria - - - - - - - - - - - - - - - - -250 383-0030 ServiceMaster of Victoria Disaster & Restoration Services, Victoria - 250 474-8883 Smartway Restoration Ltd., Victoria - - - - - - - - - - - - - - - - - -250 380-6393 The Whole Show Restorations Inc., Parksville - - - - - - - - - - -877 248-0444 Winmar Nanaimo, Nanaimo- - - - - - - - - - - - - - - - - - - - - - - -250 758-9899
RYAN WILSON
Fireplaces CBS MASONRY
Fireplaces Furnaces Woodstoves
Wood stove inspections Sales, Service &
Installations
Fishing Tackle Dealers O’ Ki Tackle Manufacturing Ltd., Sidney - - - - - - - - - - - - - - -250 656-1459
Fitness Centers North Ridge Fitness Centre Ltd., Nanaimo - - - - - - - - - - - - - -250 751-0505 Studio 4 Athletics Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 382-3687 VI Fitness, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-3334 VI Fitness, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 754-2348 VI Fitness, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 477-9299 VI Fitness, Courtenay- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 338-9247 VI Fitness, Campbell River - - - - - - - - - - - - - - - - - - - - - - - - -250 286-1019 VI Fitness, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 595-3354 VI Fitness, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 756-2985 VI Fitness Centres, Saanichton - - - - - - - - - - - - - - - - - - - - - -250 652-5498 Valley Health and Fitness, Cobble Hill - - - - - - - - - - - - - - - -250 743-0511
Flight School Victoria Flying Club Inc., Sidney - - - - - - - - - - - - - - - - - - - - -250 656-4321
Floor Coverings & Installation MALTA FLOORING INSTALLATION SERVICES
17
Funeral Homes BOYD’S FUNERAL SERVICES LTD.
1-1040 9th Ave, Campbell River - - - - - - - - - - - 250-287-2240 www.campbellriverfunerals.com First Memorial Funeral Services, Nanaimo - - - - - - - - - - - - -250 754-8333 First Memorial Funeral Services, Saanich - - - - - - - - - - - - - -250 658-5244 First Memorial Funeral Services, Victoria - - - - - - - - - - - - - -250 384-5512 First Memorial Funeral Services, Duncan- - - - - - - - - - - - - - -250 748-2134 First Memorial Garden of Memories, Saanich - - - - - - - - - - -250 658-5244 H. W. Wallace Cremation & Burial Centre Inc., Duncan - - - -250 701-0001 Piercy’s Mt. Washington Funeral Home, Courtenay- - - - - - - -250 334-4464 Sutton’s Campbell River Funeral Home, Campbell River - - - -250 287-4812
Funeral Related Services Care Funeral Services, Victoria - - - - - - - - - - - - - - - - - - - - - -250 391-9696 Cedar Valley Memorial Gardens & Crematorium, Nanaimo - -250 722-2244
DR. ROBIN RICHARDSON, CPCA, CPC, PHD
INDEPENDENT FUNERAL PLANNER THE FAMILY COMPASS PLAN- - - - - - - - - - - - - - - - - 250 388-4274 First Memorial Funeral Services - Crematory, Saanich - - - - -250 658-5244
HATLEY MEMORIAL GARDENS & CREMATORIUM
2050 Sooke Road, Victoria- - - - - - - - - - - - - - - 250 478-1754 www.arbormemorial.com - - - - - - - - (See our ad on page 39)
Mission Hill Crematorium, Courtenay - - - - - - - - - - - - - - - - -250 334-4436 Sands Funeral Chapel - Victoria, Victoria- - - - - - - - - - - - - - -250 388-5151
Furnace & Boiler Cleaning
Carpets, Lino,Hardwood, Laminate, Vinyl Plank & Repair/Restretching/ Squeaky Floors and Floor Blown Sound Deadening Silencer 2013 BBB Torch Award Finalist - - - - - - - - - - - - 250 388-0278 www.maltaservicesltd.ca
MASTERCRAFT FLOORING LTD.
2727 James St, Duncan- - - - - - - - - - - - - - - - - 250 748-9977 www.mastercraftflooring.ca
Mastercraft Flooring Ltd., Duncan- - - - - - - - - - - - - - - - - - - -250 748-9977 Pacific Coast Floor Coverings Inc., Victoria - - - - - - - - - - - - -250 474-0411
UNITED FLOORS H E A T I N G
778-977-3473 • info@flametechheating.com www.FlameTechHeating.com
www.unitedfloors.ca - - - - - - - - - - - Visit a location near you
United Floors, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 475-3811 United Floors, Parksville- - - - - - - - - - - - - - - - - - - - - - - - - - -250 248-4664 United Floors, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - -250 758-4664 United Floors, Duncan - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 746-4851 United Floors, Port Alberni - - - - - - - - - - - - - - - - - - - - - - - - -778 421-4445
TDI HARDWOOD FLOORS
WILK STOVE LTD.
www.wilkstove.com - - - - - - - - - - - - - Victoria 250 382-5421
Fireplace/Gas-Installation & Repair
FOCAL POINT
F I R EP L AC E CO.
Your Fireplace & Chimney • Gas Fireplaces & Inserts Expert for over 30 Years! • Outdoor Fireplaces & Fire Pits • Wood Burning fireplaces, Stoves & Inserts • Chimney Builder & Repair 250-714-0363 • www.focalpointfireplace.ca focalpointfireplaceco@gmail.com
#1 FLAMETECH HEATING LTD.
www.flametechheating.com - - - - - - - - Victoria 778 977-3473 (See our ad on this page)
FOCAL POINT FIREPLACE COMPANY
Qualicum 250 752-0363- - - - - - - - - - - Nanaimo 250 714-0363 www.focalpointfireplace.ca - - - - - -(See our ad on this page)
GASLIGHT HEAT SERVICES
gaslightheat.ca- - - - - - - - - - - - - - - - - - Victoria 250 380-0407
IN-FLAME HEATING LTD.
2014 BBB TORCH AWARD FINALIST – INSTALLATION & REPAIR SEE OUR AD ON PAGE 16
www.inflameheating.ca - - - - - - - - - - - - -250 415-0747
2013,2014,2015 BBB TORCH AWARD FINALIST-Construction & Alteration 2845 Acacia Drive, Victoria - - - - - - - - - - - - - - - 250 361-1377
www.tdihardwoodfloors.com - - - - - - - - - - - - - --(See our ad on page 14)
Floor Laying, Refinishing & Resurfacing Image Hardwood Floors, Victoria - - - - - - - - - - - - - - - - - - - -250 704-8551 S & I Hardwood Floors Ltd, Victoria - - - - - - - - - - - - - - - - - -250 884-3906
TDI HARDWOOD FLOORS
2013,2014,2015 BBB TORCH AWARD FINALIST-Construction & Alteration 2845 Acacia Drive, Victoria - - - - - - - - - - - - - - - 250 361-1377
www.tdihardwoodfloors.com- - - - - - - - - - - - - - - (See our ad on page 14)
Floor Waxing, Polishing & Cleaning MURPHY WALL-BEDS ORCA BUILDING MAINTENANCE NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON PAGE 18
www.murphybeds-victoria.com www.qualityplumbing-heating.ca -----250 250 744-2195 721-0012 www.northerntropic.ca www.orcabuildingmaintenance.ca - - - - - - - -- ----Nan 474-4829 751-6722
Floors-Industrial Island Floor Centre Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 475-3323
Food Manufacturers, Wholesalers, Dist. Islands West Manufacturers Ltd., Victoria - - - - - - - - - - - - - -250 727-0744 Natural Pastures Cheese Co., Courtenay - - - - - - - - - - - - - - -250 334-4422
Food Products-Organic Sustainable Produce Urban Delivery, Victoria- - - - - - - - - - - -250 383-7969
Foods-Freeze Dried Emergency & Water Storage Filtration TOTAL PREPARE INC.
www.totalprepare.ca----(See our ad on page 16)----778 265-5331
Funeral Directors BOYD’S FUNERAL SERVICES LTD.
1-1040 9th Ave, Campbell River - - - - - - - - - - - 250-287-2240 www.campbellriverfunerals.com
Chapel of Memories Funeral Directors, Port Alberni - - - - - - -250 723-3633 McCall Bros. Funeral Directors Ltd., Victoria - - - - - - - - - - - -250 385-4465 Sequoia Gardens Memorial Funeral & Cremation Services Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 658-6202
ISLAND FURNACE & FIREPLACE
www.islandfurnace.com - - - - - - - - - - Victoria 778 426-2652
Call a BBB Accredited Business first!
PHILLIPS POWER VAC LTD.
www.phillipspowervac.ca-----(See our ad on this page)-----250-380-7090
Furnace Install/Repair #1 FLAMETECH HEATING LTD. New or Existing Wood & Gas Installations
Serving Greater Victoria – Available Evenings & Weekends www.flametechheating.com -- Victoria 778-977-3473
MURPHY WALL-BEDS WEST BAY MECHANICAL NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON PAGE BBB-5
www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca 250 474-4829 721-0012 www.westbaymechanical.com 478-8532 www.northerntropic.ca - - - - - - ---------- -- ---------250
Furnace Sales & Service ANDREW SCOTT PLUMBING & HEATING
vicplumber.com Victoria- - - - - - - - - - - - - - - - - 250 217-0178
COASTAL HEAT PUMPS & REFRIGERATION
Over 35 Years of Heat Pump Experience. www.coastalheatpumps.com - - - - - - - - - - -250 656-6868 (See our ad on page 15)
GASLIGHT HEAT SERVICES
gaslightheat.ca- - - - - - - - - - - - - - - - - - Victoria 250 380-0407
ISLAND FURNACE & FIREPLACE
www.islandfurnace.com - - - - - - - - - - Victoria 778 426-2652
Furniture-Assembly ALL AROUND MOVING & INSTALLATION SERVICES Moving You in The Right Direction! www.allarounddelivery.ca - - - - - - - - - - - - - - - - 250 418-1669 (See our ad on page 23)
Furniture-Retail Coombs Junction Furniture, Coombs - - - - - - - - - - - - - - - - - -250 752-4205 Dodd’s Furniture and Mattress, Victoria- - - - - - - - - - - - - - - -250 388-6663 Gabriel Ross Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 384-2554
JOHN'S BEDROOM BARN & FOAM WAREHOUSE Have a Great Night's Sleep! www.johnsbedrooms.com
101-841 Cliffe Avenue, Courtenay...................250 897-1666 1707 Bowen Road, Nanaimo...........................250 741-1777
LA-Z-Boy Furniture Galleries, Victoria - - - - - - - - - - - - - - - - -250 382-5269 Luxe Home Interiors, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 386-7632
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
18
FURNITURE-RETAIL – GUTTERS & DOWNSPOUTS
Furniture-Retail continued M & N MATTRESS SHOP
Garden & Lawn - Sprinkler Systems
2014 BBB TORCH AWARD FINALIST-Lifestyle 1-291 East Island Hwy., Parksville - - - - - - - - - - 250-248-7133 www.parksvillemattress.com ----------(See our ad on page 23)
Merit Home Furniture, Campbell River - - - - - - - - - - - - - - - -250 286-0868 Merit Home Furniture Duncan, Duncan - - - - - - - - - - - - - - - -250 746-5527 Modern Country Interiors, Duncan - - - - - - - - - - - - - - - - - - -250 746-1988 One Stop Furniture Shop Inc., Sidney - - - - - - - - - - - - - - - - -250 655-7467 Sager’s Fine Furniture Ltd., Victoria- - - - - - - - - - - - - - - - - - -250 386-3841 Sidney Buy & Sell, Sidney - - - - - - - - - - - - - - - - - - - - - - - - -778 351-2244 Uncle Albert’s Home Furnishings Ltd., Duncan - - - - - - - - - - -250 748-1732
Garage Doors & Openers DEPEND-A-DOR REPAIRS & INSTALLATION LTD Specializing in Commercial, Overhead/Sliding Doors & Security Gates, Security Control Equipment & Systems, Maintenance-Installation & Repairs Fax: 250-383-3665 Email: depend-a-dor@shaw.ca www.depend-a-dor.ca 13-831 Devonshire Rd, Victoria - - - - - - 250 383-4225
GARAGE DOOR DEPOT
RESIDENTIAL/COMMERCIAL - INSTALLATION, SERVICE & REPAIR
www.garagedoordepot.ca - - - - - - - - - Victoria 250 885-5455
HARBOUR DOOR – OVER 25 YEARS OF SERIOUS SERVICE
GARAGE DOORS•GATE SYSTEMS•REPLACEMENT DOOR SPECIALISTS www.harbourdoor.com, 210 Mary Street, Victoria - - - - - 250 383-1606
High Standards Overhead Door Ltd., Lantzville- - - - - - - - - - -250 228-3667 Island Overhead Door (1979) Ltd., Nanaimo - - - - - - - - - - - - -250 758-3032 Tedford Overhead Doors and Gates Ltd., Victoria - - - - - - - - -250 727-6811
Garden & Lawn-Equipment & Supplies Buy the Yard, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-7221
Integrity Sales & Distributors Fertilizer • Feed • Landscape Supplies Greenhouse Supplies • Seed • Plants Professional Tools • Organic Fertilizers Pond Pumps • Sea Soil Equipment 2180 Keating X Road • Saanichton
Ph: 250-544-2072 • Fax: 250-544-2172 www.shopvictoria.ca/integritysales Integrity Sales & Distributors, Saanichton - - 250 544-2072 www.shopvictoria.ca/integritysales (See our ad on BBB-7 & this page)
Garden & Lawn-Pond Dealers & Supplies Shibusa Pond & Landscape Services Ltd., Victoria - - - - - - - -250 480-7871
Taking the irritation out of irrigation
PROFESSIONAL INSTALL & SERVICE OF IRRIGATION SYSTEMS & LOW VOLTAGE LIGHTING
www.graemesirrigation.ca graemesirrigation@shaw.ca ---------------250 294-9787
HALLS EARTHSERVICE IRRIGATION
6459 Pat Bay Hwy, Victoria - - - - - - - - - - - - - - - 250 652-0112 www.hallsearthserviceirrigation.ca- - - - - - - - - - - - - - - Victoria
HYDROTEK IRRIGATION SYSTEMS LTD.
2014 BBB TORCH AWARD FINALIST – Installation & Repair Victoria’s Lawn & Garden Irrigation Professionals---778 432-2611 www.hydroteksprinklers.com--------------(See our ad on page 15)
ISLAND TRACTOR & SUPPLY LTD.
4650 Trans Canada Hwy., Duncan- - - - - - - - - - - 250 746-1755 3663 South Island Hwy, Courtenay - - - - - - - - - - 250 334-0801 www.islandtractors.com - - - - - - - www.northislandtractor.com
Victoria Garden Sprinkler Co., Saanichton - - - - - - - - - - - - - -250 652-0442
Gardeners A1 Scott’s Gardening & Landscaping, Victoria - - - - - - - - - - -250 883-5296
EMPIRE LANDSCAPING & GARDEN SERVICES Strata Maintenance Specialists - - - - - Victoria 250 532-1155 www.empiregardening.com
Capital City Garden Service, Victoria- - - - - - - - - - - - - - - - - -250 888-8930 Gardener For Hire, Victoria- - - - - - - - - - - - - - - - - - - - - - - - -250 478-9237
Gas Appliance Repair & Maintenance NORTHERN STAR PLUMBING/GAS/SERVICE
www.northernstarplumbing.ca - - - - - - Victoria 250 883-4347 www.northernstarplumbing.ca - - - - - - - Sooke 250 642-4499 (See our ad on this page 26)
Gas Fitter
ANDREW SCOTT PLUMBING & HEATING SEE OUR AD ON TORCH AWARD PAGE 38
vic plumber.com--------------------250 217-0178
NORTHERN STAR PLUMBING/GAS/SERVICE
www.northernstarplumbing.ca - - - - - - Victoria 250 883-4347 www.northernstarplumbing.ca - - - - - - - Sooke 250 642-4499 (See our ad on page 26)
VORTECH PLUMBING & DRAINAGE
Honest, Professional & Certified Plumbing & Drainage Services www.vortechplumbinganddrainage.com - - - - - - 250 746-0706 (See our ad on page 26)
WADE ROBERTS PLUMBING
Quality Plumbing, Gas fitting & Backflow Prevention that goes above what you would expect and gets the job done first time! www.gotpipes.ca - - - - - - - - - - - - - - - - - - - - - - 250 883-7545 (See our ad on page 27)
Gas-Propane-Equipment & Supplies Viper Fuels Inc., Chemainus - - - - - - - - - - - - - - - - - - - - - - - -250 246-1838
Gates & Gate Systems HARBOUR DOOR – OVER 25 YEARS OF SERIOUS SERVICE
Complete Satisfaction
Glass Coating & Tinting Sun Shade Film Systems Ltd., Victoria - - - - - - - - - - - - - - - -250 383-0404
Glass-Auto, Plate, Window, Etc. A&D Glass Co. Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 383-7141 Allied Glass & Aluminum Products Ltd., Victoria - - - - - - - - -250 388-5108 Budget Glass Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - - - - - -250 758-3374 Excalabor Glass & Aluminum, Saanichton - - - - - - - - - - - - - -250 652-3833 First Response Glass Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 383-9300 Our Glass Shop, Parksville - - - - - - - - - - - - - - - - - - - - - - - - -250 954-1234
Gold, Silver & Platinum Dealers Victoria Bullion Exchange, Victoria - - - - - - - - - - - - - - - - - - -888 300-8809
Golf Courses-Private Westin Bear Mountain Golf Resort & Spa, Victoria - - - - - - -250 391-7160
Government-City-Village & Township City of Nanaimo, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - -250 754-4251
Granite CR Granite Works Inc., Campbell River - - - - - - - - - - - - - - - -250 850-0989 Mid Island Granite Inc., Nanaimo - - - - - - - - - - - - - - - - - - - -250 591-7795
Grocers-Retail Pepper’s Foods, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 477-6513 The Market Stores, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 381-6000
Grocery-Bulk Food Stores For Good Measure Premium Bulk Foods, Victoria - - - - - - - - -250 477-6811
Grocery Gas Bar/Service Station Village Garage, Qualicum Beach- - - - - - - - - - - - - - - - - - - - -250 752-9542
Gutter Cleaning ABBA Exteriors Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - -778 433-9275
ACME GUTTERWORKS
Gutters • Soffits • Fascia • Rain Barrels/Chains • Leaf Guard www.acmegutterworks.com- - - - - - - - - 250 885-7409 (See our ad on this page 19)
Emerson Exteriors, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 883-6067 Friendly Giant Window & Gutter Cleaning, Victoria - - - - - - -250 884-4596
HIGH DEFINITION ROOFING LTD.
2013 & 2014 BBB TORCH AWARD FINALIST-TRUSTWORTHINESS Roofing You Can Trust! - - - - - - - - - - - - - - - - - - 250-208-8866 www.roofingvictoria.ca-----(See our ad on page 29)
MJ HOME CARE SERVICES
www.mjwindowcleaning.ca- - - - - - - - - Victoria 250 508-6095
Gutters & Downspouts Commercial & Residential
•• 5” 5”Continuous Continuous Aluminum •• Fascia Fascia Gutter &&Metal Metal •• Leaf Leaf Guard •• Wooden Wooden Fascia Fascia •• Repairs Repairs & Maintenance Maintenance
GARAGE DOORS•GATE SYSTEMS•REPLACEMENT DOOR SPECIALISTS www.harbourdoor.com, 210 Mary Street, Victoria - - - - 250 383-1606
Gate Hardware & Supplies Fenceline Products Ltd., Parksville - - - - - - - - - - - - - - - - - - -250 248-3122
HARBOUR DOOR – OVER 25 YEARS OF SERIOUS SERVICE Call a BBB Accredited Business first!
General Merchandise-Retail Capital Iron, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 385-9703
GRAEME'S IRRIGATION
GARAGE DOORS•GATE SYSTEMS•REPLACEMENT DOOR SPECIALISTS www.harbourdoor.com, 210 Mary Street, Victoria - - - - 250 383-1606
Guaranteed or You Don't Pay!
FREE ESTIMATES
24 YEARS EXPERIENCE
THE "REAL" FLOOR MAINTENANCE SPECIALISTS DRY STRIPPING & WAXING (NO WATER - NO CHEMICALS) SATIN OR HIGH GLOSS FINISH • FLOOR GROUT CLEANING • COMMMERCIAL CEILING CLEANING • AWNING CLEANING • FLOOR MAINTENANCE • JANITORIAL SERVICES POST CONSTRUCTION CLEAN-UPS • BONDED & INSURED
Marcel Campeau (owner) Cel: 250-751-6722 • Email: orcabm@shaw.ca 240 Summit Drive, Nanaimo BC • www.orcabuildingmaintenance.ca A CEILING PRO (AUTHORIZED DEALER)
Fully Fully Insured Insured •• WCB WCB Licensed Licensed 55 Year Year Workmanship Workmanship Warranty Warranty on on Full Full Installations Installations
2014 2014Torch TorchAward Award Winner Winner Finalist YearsNominee in a Row! + 10 3Time PLUS 10X NOMINEE
Call us today for a FREE
Call us today for a FREE writtenestimate estimate written
250-475-1310 3578 Quadra Street, Victoria
3578 Quadra Street, Victoria
www.prolineroofing.com www.prolineroofing.com
MURPHY WALL-BEDS ACME GUTTERWORKS NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON PAGE 19
www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca 250 885-7409 721-0012 www.northerntropic.ca - - - - - -Victoria www.acmegutterworks.com - -- ---------250 474-4829
BlueLine Gutters, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 893-8481 Gordon’s Gutters & Home Maintenance, Port Alberni - - - - - -250 723-4113 Irwin Industries 1988 Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 382-5154
PROLINE ROOFING & GUTTERS LTD.
www.prolineroofing.com - - - - - - - - - - - Victoria 250 475-1310 (See our ad on this page & TORCH AWARD Page 39)
VGI Gutters Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 727-3042
BBB Accredited Businesses stand behind their work
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
GUTTER LEAF GUARDS – HEATING CONTRACTORS \
Gutter Leaf Guards
19
Hearing Aids & Assistive Devices
MURPHY WALL-BEDS ACME GUTTERWORKS NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON THIS PAGE
www.murphybeds-victoria.com - -- ---------250 744-2195 www.qualityplumbing-heating.ca 250 885-7409 721-0012 www.northerntropic.ca www.acmegutterworks.com - - - - - -Victoria 474-4829
Handyman Services Cedarhill Handyman.com, Victoria - - - - - - - - - - - - - - - - - - -250 477-7676 The Home Handyman, Victoria - - - - - - - - - - - - - - - - - - - - - -250 532-8720
RENO MEN
www.reno-men.ca - - - - - - - - - - - - - - - Victoria 250 885-9487
Hardware-Retail Victoria Speciality Hardware & Plumbing Ltd., Victoria- - - - -250 598-2966
Hardwood Floor Contractors GREATER VICTORIA WOODFELLOW FLOORING SEE OUR AD ON THE BACK COVER
woodfellow.ca------------------- - - - - - - - - -250 884-9663 All-Pro Hardwood Installations, Victoria - - - - - - - - - - - - - - -250 812-8088 Excel Hardwood Floor Refinishing, Victoria - - - - - - - - - - - - -250 589-5555 Greater Victoria Woodfellow Flooring, Victoria - - - - - - - - - -250 884-9663
TDI HARDWOOD FLOORS
SEE OUR AD PAGE 14
www.tdihardwoodfloors.com-----------------Victoria 250 361-1377
Hazardous Material Control & Removal BCHAZMAT Management Ltd., Sidney - - - - - - - - - - - - - - - -250 656-3382
Health & Diet Food Products-Retail Shaklee Canada Inc., Burlington - - - - - - - - - - - - - - - - - - - - -800 263-9138
Health & Fitness Program Consultants Body Blueprint Fitness Education, Victoria- - - - - - - - - - - - - -250 744-5633
Health & Medical (General) Resonant Light Technology Inc., Courtenay - - - - - - - - - - - - -250 338-4949
Health & Wellness TRIANGLE HEALING PRODUCTS
770 Spruce Ave., Victoria- - - - - - - - - - - - - - - - - 250 370-1818 www.trianglehealingproducts.com - - Toll Free 1-888-370-1818
Womyn’s Path of Healing, Campbell River - - - - - - - - - - - - - -250 203-4195
Health Clubs INTERIOR & EXTERIOR
Mettes Painting & Decorating A Family Name Painting Victoria Since 1958
Does Everyone Mumble? Maybe it’s time to get your hearing checked . . .
Formerly known as Island Hearing, with 17 locations on Vancouver Island to serve your hearing healthcare needs. Call 1-800-563-4327 (HEAR) or visit connecthearing.ca for a clinic in your area. CONNECT HEARING
17 Locations on Vancouver Island to Serve You! www.connecthearing.ca- - - - - - - - - (See our ad on this page)
Connect Hearing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 413-2100 Connect Hearing Duncan - - - - - - - - - - - - - - - - - - - - - - - - -250 748-6232 Connect Hearing Sidney - - - - - - - - - - - - - - - - - - - - - - - - - -250 656-5520 Connect Hearing Port Alberni - - - - - - - - - - - - - - - - - - - - - -250 724-0022 Connect Hearing Nanaimo North - - - - - - - - - - - - - - - - - - -250 390-1113 Connect Hearing Nanaimo South - - - - - - - - - - - - - - - - - - -250 754-9233 Connect Hearing Campbell River - - - - - - - - - - - - - - - - - - - -250 286-1146 Connect Hearing Powell River - - - - - - - - - - - - - - - - - - - - -604 485-3028 Connect Hearing West Shore, Colwood - - - - - - - - - - - - - - -250 474-4643 Connect Hearing Ladysmith - - - - - - - - - - - - - - - - - - - - - - -250 245-8140 Connect Hearing Courtenay - - - - - - - - - - - - - - - - - - - - - - - -250 338-7978 Connect Hearing Parksville - - - - - - - - - - - - - - - - - - - - - - - -250 248-8144 Connect Hearing Comox - - - - - - - - - - - - - - - - - - - - - - - - - -250 339-6040 Connect Hearing Qualicum Beach, - - - - - - - - - - - - - - - - - -250 752-2809 Connect Hearing Victoria, Fort St, Victoria - - - - - - - - - - - - -250 385-3103 Connect Hearing McKenzie, Victoria - - - - - - - - - - - - - - - - -250 477-3649 Connect Hearing Royal Oak, Victoria - - - - - - - - - - - - - - - - -250 953-9979 Connect Hearing Oak Bay, Victoria - - - - - - - - - - - - - - - - - - -250 598-2334 Connect Hearing, Head Office Victoria - - - - - - - - - - - - - - - -250 413-2100 Gordon Hearing Services, Comox - - - - - - - - - - - - - - - - - - - -250 941-8378 Island Beltone Hearing Care Centre, Victoria - - - - - - - - - - - -250 382-3323 NexGen Hearing, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 588-2955
Heat Pumps AIRESERV OF GREATER VICTORIA
www.aireserv.com - - - - - - - - - - - - - - - - - - - - 778 747-0317
COASTAL HEAT PUMPS & REFRIGERATION SEE OUR AD ON PAGE 15
www.coastalheatpumps.com - - - - - - - - -250 656-6868
Quality. Craftsmanship. Professionalism. Expertise.
GASLIGHT HEAT SERVICES
Color
WEST BAY MECHANICAL
creates a room.
www.islandfurnace.com - - - - - - - - - - Victoria 778 426-2652
Precision Refrigeration Ltd., Victoria - - - - - - - - - - - - - - - - - -250 508-5665
RED BLUE HEATING & REFRIGERATION
Heat Pumps, HVAC & Refrigeration – Locally Owned & Operated www.redbluehvac.com ---------------------Victoria 250 516-1740
Heating & Air Conditioning #1 FLAMETECH HEATING LTD.
4 Seasons Heating & Cooling, Victoria - - - - - - - - - - - - - - - -250 652-0886 Accurate Air, Duncan- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 746-1666
AIRESERV OF GREATER VICTORIA
www.aireserv.com - - - - - - - - - - - - - - - - - - - - 778 747-0317
DID YOU KNOW? For over 100 years, BBB has helped people make smarter buying decisions. BBB continues to evolve to meet the fast-changing needs of the marketplace.
4 5” Continous Gutter 4 Soffit 4 Downpipes 4 Fascia 4 Rain Harvesting
gaslightheat.ca- - - - - - - - - - - - - - - - - - Victoria 250 380-0407
www.flametechheating.com - - - - - - - - Victoria 778 977-3473 (See our ad on page 17)
Club Phoenix, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 920-0300 Steve Nash Fitness World, Victoria- - - - - - - - - - - - - - - - - - -250 475-6002
We Specialize in Renovations, New Construction & Repairs
ISLAND FURNACE & FIREPLACE
Plumbing • Heating • Refrigeration • Ventilation • Gas • Air Conditioning www.westbaymechanical.com 250 478-8532 (See our ad BBB-5)
250.544.8185 www.mettespainting.ca
Get Your Mind in the Gutter.
Axis Heating & Cooling, Courtenay - - - - - - - - - - - - - - - - - - -250 331-0888 Central Island Heating & Refrigeration, Nanaimo- - - - - - - - -250 756-4828 Coastal Energy Ltd., Nanaimo- - - - - - - - - - - - - - - - - - - - - - -250 585-5393 WestIsle Mechanical Services 2004 Ltd., Duncan - - - - - - - -250 746-9600
Heating Contractors ANDREW SCOTT PLUMBING & HEATING
vicplumber.com Victoria- - - - - - - - - - - - - - - - - 250 217-0178
360 Comfort Systems, Duncan - - - - - - - - - - - - - - - - - - - - - -250 597-2653
% 10 GUTTER
Every home needs protecting. Leaves and other debris can clog gutters very easily and cause significant damage to a perimeter drain system or to the gutters themselves. Protect your home. Gutter Sentry is a gutter cover and hanger in one solution. It creates one of the strongest gutter systems on the market today.
OFF
SENTRY
WITH THIS AD
Call For A Free Estimate
250-885-7409
www.acmegutterworks.com
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
20
HEATING CONTRACTORS – HOME HEALTH SERVICES
Heating Contractors continued #1 FLAMETECH HEATING LTD.
New or Existing Wood & Gas Installations www.flametechheating.com - - - - - - - Victoria 778 977-3473 (See our ad on page 17)
Accutemp Refrigeration Air Conditioning & Heating Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 475-2665 Bennett Sheet Metal & Heating Ltd., Courtenay- - - - - - - - - -250 334-3621
COASTAL HEAT PUMPS & REFRIGERATION
Heating Contractors continued CURRENT HEATING & PLUMBING LTD.
Hot Water Heating, Plumbing & Gas • Residential & Commercial www.currentheatingplumbing.ca - - - - - - - - - - - 250-415-3977
Coastal Heating & Ventilation, Victoria - - - - - - - - - - - - - - - -250 361-6978 E&S Heating, Ladysmith - - - - - - - - - - - - - - - - - - - - - - - - - -250 924-0114 Exchangenergy Inc, Duncan - - - - - - - - - - - - - - - - - - - - - - - -250 746-9850
GASLIGHT HEAT SERVICES
gaslightheat.ca- - - - - - - - - - - - - - - - - - Victoria 250 380-0407
Over 35 Years of HVAC Experience. www.coastalheatpumps.com- - - - - - - - 250 656-6868 (See our ad on page 15)
Heatmasters, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 391-0050 Hein Mechanical Services Inc., Nanaimo- - - - - - - - - - - - - - -250 729-8815
IN-FLAME HEATING
2014 BBB TORCH AWARD FINALIST-Installation & Repair Your Gas, Wood & Pellet Stove Specialists---250 415-0747 www.inflameheating.ca - - - - - - - - - (See our ad on page 16)
Island Energy Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 383-0022
Serving the Victoria Area since 1958 Vancouver Island’s Oldest Residential Tank Installer • • • • • • • • • •
Oil Tanks Licensed to Transport Hazardous (Tank) Waste Removal and Installation of Above Ground Tanks Underground Tank Abandoning & Removing Confined Space Certification Double Walled Tanks Available ROTH, TIDY & GRANBY Tanks Available Free Estimates / Underground Tank Locating Fully Insured for Pollution & Liability Environmental Consultant Available Upon Request • Soil Remediation
r for ward Winne CE 2013 Torch A LLEN ERVICE EXCE CUSTOMER S
2013 Torch Award Winner 2010 Torch Award Finalist 2011 Torch Award Nominee 2009 Torch Award Winner
250-385-8221
ISLAND FURNACE & FIREPLACE
www.islandfurnace.com - - - - - - - - - - Victoria 778 426-2652
JV Gasworks, Sidney- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 655-6594 LD Plumbing & Heating, Ladysmith - - - - - - - - - - - - - - - - - - -250 245-8858 Lockhart Industries (Duncan) Ltd., Cobble Hill - - - - - - - - - - -250 748-1731 Matthews Heating, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 727-7246
MG REFRIGERATION HEATING & COOLING CORP Your Temperature is Safe With Us! RESIDENTIAL & COMMERCIAL www.mgrefrigeration.ca - - - - - - - - - - - Victoria 250 889-6827
Servicexcel, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 760-0898
Registered with WorkSafe BC
Victoria Ford Alliance Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 475-2255
Home Automation Wired Up Installs Inc, Victoria - - - - - - - - - - - - - - - - - - - - - -250 885-5555
Home Builders
Villamar Construction Ltd., Saanichton - - - - - - - - - - - - - - - -778 351-4088
YAGER CONSTRUCTION
CUSTOM HOMES, COMMERCIAL, RENOVATION/ADDITIONS www.yagerconstruction.ca - - - - - - - - -Victoria 250 883-7674 (See our ad on page 10)
Home Builders-Vacation & Carriage Homes TRAFALGAR HOMES
NEW HOME BUILDS, VACATION & CARRIAGE HOMES SEE OUR AD ON PAGE 13 & 20
www.trafalgarhomes.ca--------------------1-866-971-0239
Home Design & Planning Create Design and Construction, Victoria - - - - - - - - - - - - - -250 818-3228 Studio DB3, North Saanich- - - - - - - - - - - - - - - - - - - - - - - - -250 889-2584 Zebra Group, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 360-2144
Home Inspection Service A Buyer’s Choice Home Inspections - Nanaimo - - - - - - - - - -250 616-2942 Barnes & Company Home Inspection Services, Victoria - - - -250 881-1086 Bunah Home Inspections, Victoria- - - - - - - - - - - - - - - - - - - -778 432-2115 Fleetwood Building Inspections 2007 Ltd., Victoria- - - - - - - -250 382-6380 Home Inspections Plus!, Victoria - - - - - - - - - - - - - - - - - - - -250 360-6409
1967 Oak Bay Ave, Victoria - - - - - - - - - - - - - - 778 265-2050 Award-Winning Builder of Victoria’s Finest Homes www.AbstractDevelopments.com
CAPITAL CITY CONSTRUCTION SEE OUR AD ON THIS PAGE 10
Craig White Homebuilders, Victoria - - - - - - - - - - - - - - - - - -250 883-8111 Domingo and Co. Construction, Victoria - - - - - - - - - - - - - - -250 896-5525 En ViroTec General Contracting Ltd, Victoria - - - - - - - - - - - -250 213-3891 Falcon Heights Contracting Ltd., Victoria - - - - - - - - - - - - - - -250 818-6466 Harvest Homes Ltd., Nanoose Bay - - - - - - - - - - - - - - - - - - -800 282-9354 Integrity Builders, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Kendall Builders Ltd, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 818-0611 Lida Homes Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 514-7702 M. Knight Construction Ltd., Victoria- - - - - - - - - - - - - - - - - -250 361-8550
www.buildbetterhomes.ca ---------------250 618-6880
Rayn Properties Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 661-0465
Your Dream. Your Style. Your Budget.
Home Health Services www.bayshore.ca - - - - - - - - - - - - - - Victoria 250 370-2253
CLASSIC LIFE CARE
www.classiclifecare.com - - - - - - - - - Victoria 250 412-0214
Comfort Keepers, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -778 265-5999
HAVEN HOME CARE LTD.,
www.capitalcityconstruction.ca - - - - - 250 744-3842
www.victoriatankservice.ca
Insight you can trust! Ask about our Thermal Imaging Services www.4insight.ca- - - - - - - - - - - - - - - - - - - - - - - 250 920-6322
Pillar to Post Professional Home Inspection - Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 385-4000
BAYSHORE HOME HEALTH
ABSTRACT DEVELOPMENTS
BUILD FOR LESS
NEW HOME BUILDS, VACATION & CARRIAGE HOMES SEE OUR AD ON PAGE 13 & 20
www.trafalgarhomes.ca--------------------1-866-971-0239
INSIGHT HOME INSPECTIONS INC.
Holding Companies
PHEASANT HILL HOMES LTD. Design and Build Custom Homes • Renovations • Serving Central Island
“Tanks A Lot Victoria!”
Home Builders continued TRAFALGAR HOMES
North Saanich - - - - - - - - - - - - - - - - - - - - - - - - 250 213-3684
HOME INSTEAD SENIOR CARE OF GREATER VICTORIA www.homeinstead.ca - - - - - - - - - - - - - Victoria 250 382-6565
ISLAND FOOTCARE MOBILITY
DVA Approved - - Nursing Foot Care at Your Home in Victoria www.islandfootcare.ca - - - - - - - - - - - - - - - - - - 250 886-2323
MaryCare Support Services Ltd., Victoria - - - - - - - - - - - - - -250 479-1861 Oak Bay Senior Care, Victoria- - - - - - - - - - - - - - - - - - - - - - -778 433-4784 Saint Elizabeth Health Care, Victoria- - - - - - - - - - - - - - - - - -250 385-0444 Sidney Senior Care, Sidney - - - - - - - - - - - - - - - - - - - - - - - -250 589-0010
SUREWORK SOLUTIONS LTD.
www.sureworksolutions.com---------- Victoria 250 361-2028
MURPHYHOME WALL-BEDS UNIQUE HEALTH CARE NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON PAGE 21
www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca -- ---------250 250 715-1094 721-0012 www.uniquehomecare.ca www.northerntropic.ca - - - - - - -Duncan 474-4829
NEW HOMES STARTING AS LOW AS $88,474 At Trafalgar Homes we offer affordable new home builds that won’t break your budget and can be completed to lockup in as little as 8 weeks.
Building your new home, vacation home or secondary dwelling is easy with Trafalgar Homes. Visit our website to choose from over 30+ home designs. We can customize any floor plan so it is right for you. With over 30 years of experience we build to code and industry standards.
Contact us for a no obligation estimate
HAVE A QUESTION? CALL 1-866-971-0239 OR VISIT US ONLINE www.trafalgarhomes.ca • sales@trafalgarhomes.ca BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
HOME HEALTH SERVICES — JANITOR SERVICE Home Health Services continued Verity Home Care, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 216-4181 We Care Home Health Services, Victoria- - - - - - - - - - - - - - -250 389-0202 Wendy’s Support Service, Victoria - - - - - - - - - - - - - - - - - - -250 216-6927
Home Improvements Handyman Connection Ltd., Victoria - - - - - - - - - - - - - - - - - -250 384-4969 K & C Charlton Construction Inc., Lake Cowichan- - - - - - - - -250 701-1860 Modern, Powell River - - - - - - - - - - - - - - - - - - - - - - - - - - - -866 934-2599 Your Maintenance Man Renovation & Maintenance Services, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 729-9444
Hot Tubs &Swim Spas-Sales & Service SKYVIEW SPAS & SOLARIUMS
1-6721 Butler Crescent (Off Keating X Road) Saan - 250 652-0888 www.hottubsvictoria.com/sale
Hotels Best Western Emerald Isle Motor Inn, Sidney - - - - - - - - - - -250 656-4441 Best Western Northgate Inn, Nanaimo - - - - - - - - - - - - - - - -250 390-2222
COMOX VALLEY INN & SUITES
1190 Cliffe Ave, Courtenay - - - - - - - - - - - - - - 250 334-4476 www.comoxvalleyinn.com
Delta Victoria Ocean Pointe Resort, Victoria - - - - - - - - - - - -250 360-2999
MURPHY WALL-BEDS INN ON LONG LAKE FOUR SEASONS SUNROOMS NORTHERN QUALITY PLUMBING TROPIC SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON PAGE BBB-8
www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca 250 758-1144 721-0012 www.innonlonglake.com www.northerntropic.ca - - - - - Nanaimo - - -- ---------250 474-4829
Victoria Marriott Inner Harbour, Victoria - - - - - - - - - - - - - - -250 480-3800
House & Building Movers NICKEL BROS.
Vancouver Island- - - - - - - - - - - - - - - - - - - - - - - 250 753-2268 www.nickelbros.com Toll Free 1 866 320-2268
House Cleaning Euro Can Building Services Ltd., Victoria - - - - - - - - - - - - - - -250 727-6533
BALANCE HOME CLEANING
www.balancehomecleaning.com - - - - Victoria 250 479-0055
Kyla Kleaning & Contracting Ltd., Victoria - - - - - - - - - - - - - -250 891-5952
Insurance Services
Investment Advisory Service
BROWN BROS. AGENCIES LTD.
Stephen Whipp, Certified Financial Planner, Victoria - - - - - -250 405-3550
Cumberbirch Insurance Agency Ltd., Victoria - - - - - - - - - - - -250 388-4221 EM Brooks & Associates Ltd, Victoria - - - - - - - - - - - - - - - - -250 388-3932
Integral Wealth Securities Limited, Nanaimo- - - - - - - - - - - -250 753-1124
Blanshard St. - - - - - - - - - - - - - - - - - - - - - - - - - 250-385-8771 (See our ad on this page 28)
HALSEY FINANCIAL GROUP LTD.
202-4450 Chatterton Way, Victoria - - - - - - - - - - 250 475-6700 www.halseyfinancial.com
Seafirst Insurance Brokers Ltd., Saanichton- - - - - - - - - - - - -250 652-5157 Thunderbird Insurance Brokers Ltd., Victoria - - - - - - - - - - - -250 385-9795
Insurance-Funeral Orange Insurance, Nanoose Bay - - - - - - - - - - - - - - - - - - - - -250 468-7780
Interior Decorators & Designers Design District Access, Victoria - - - - - - - - - - - - - - - - - - - - -250 590-8598
Internet Gaming Kano Applications Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 590-5266
Internet Marketing Services Mastermynde, Comox - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 339-9734 Metamend Search Marketing, Victoria - - - - - - - - - - - - - - - -250 381-6382 Quad Marketing Solutions Inc., Victoria - - - - - - - - - - - - - - -888 839-8397
Internet Services BuildingsGuide.com Online Inc., Victoria - - - - - - - - - 877 717-9177 ext 303 Salus Systems Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 370-9963
Internet Shopping Services
info@merrymaidsvictoria.com www.merrymaidsvictoria.com
101-1842 Oak Bay Ave. Vic- - - - - - - - - - - - 778 402-7415 Molly Maid - Victoria, Victoria - - - - - - - - - - - - - - - - - - - - - -250 744-3427 Neat and Tidy Cleaning Services, Victoria - - - - - - - - - - - - - -778 440-6327
MOORE'S CLEANING & MAINTENANCE SERVICE SEE OUR AD ON THE TORCH AWARD WINNER PAGE 38
Comox Valley Area----------------------------250 941-8883 Wives Unlimited Cleaning Service, Victoria - - - - - - - - - - - - -250 383-3220
Human Resources Engaged HR, Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 385-7784
Immigration & Naturalization Consultants David Aujla Personal Law Corporation, Victoria - - - - - - - - - -250 383-3542 IMG Immigration Services, Nanaimo- - - - - - - - - - - - - - - - - -250 591-1686
In-home Care HOME INSTEAD SENIOR CARE OF GREATER VICTORIA www.homeinstead.ca - - - - - - - - - - - - - Victoria 250 382-6565
Serenity Home Care Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 590-8098 Water Down In-Home Bathing Services, Victoria - - - - - - - - -250 516-2351
Inspection Service WESTFIELD HOME INSPECTIONS SEE OUR AD ON PAGE 39_
westfieldinspections.com--------------------250 857-0836
Insulation Contractor-Spray Foam Spray Foam Solutions Inc., Sidney - - - - - - - - - - - - - - - - - - -250 888-7571
Insulation Contractor ALPINE INSULATION LTD & ISLAND SPRAY FOAM Insulation & Spray Foam Professionals – Residential & Commercial www.alpineinsulation.ca - - - - - - - - - Victoria 250 384-0985
Knights Insulation Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 483-7376
Insurance Aon Reed Stenhouse, Victoria - - - - - - - - - - - - - - - - - - - - - -250 388-7577 Hendry Swinton McKenzie Insurance Services Inc., Victoria -250 388-5555 Maxxam Insurance Services Inc., Victoria - - - - - - - - - - - - - -250 391-8809 Megson Fitzpatrick Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 595-5212
Investment Management Investment Securities FIRST ISLAND FINANCIAL SERVICES LTD.
Suite 101-727 Fisgard Street, Victoria- - - - - - - - 250 388-5441 www.firstisland.com
Irrigation Contractors HYDROTEK IRRIGATION SYSTEMS LTD.
2014 BBB TORCH AWARD FINALIST – Installation & Repair Victoria’s Lawn & Garden Irrigation Professionals---778 432-2611
Irrigation Maintenance & Repair HYDROTEK IRRIGATION SYSTEMS LTD.
2014 BBB TORCH AWARD FINALIST – Installation & Repair Victoria’s Lawn & Garden Irrigation Professionals---778 432-2611
Irrigation Systems & Equipment Aqua Irrigation Systems Inc., Brentwood Bay- - - - - - - - - - - -250 652-9293
HYDROTEK IRRIGATION SYSTEMS LTD.
2014 BBB TORCH AWARD FINALIST – Installation & Repair Victoria’s Lawn & Garden Irrigation Professionals---778 432-2611
The Island Sprinkler Doctor Ltd., Victoria- - - - - - - - - - - - - - -250 888-9045
Irrigation Systems-Install/Design Garden City Sprinklers Ltd., Victoria - - - - - - - - - - - - - - - - - -250 388-9864
ZENMED Raging Creations, Victoria- - - - - - - - - - - - - - - - - -250 800-2723
Internet Web Design
HYDROTEK IRRIGATION SYSTEMS LTD.
2014 BBB TORCH AWARD FINALIST – INSTALLATION & REPAIR SEE OUR AD ON PAGE 15
Caorda Web Solutions, Victoria - - - - - - - - - - - - - - - - - - - - -250 598-6772 devEdge Internet Marketing, Victoria - - - - - - - - - - - - - - - - -250 516-4327 Falcon Software Company Inc., Victoria - - - - - - - - - - - - - - -250 480-1311
Internet Web Hosting
www.hydroteksprinklers.com--------------778 432-2611
ISLAND SMART IRRIGATION SYSTEMS
Islandnet.com, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -855 813-6057 Pretecs Networks Inc., Victoria- - - - - - - - - - - - - - - - - - - - - -250 999-2199
Designed to Conserve & Protect Water – Quality Workmanship Guaranteed www.isisirrigation.ca - - - - - - - - - - - - Nanaimo 250 667-4424
Janitor Service
MERRY MAIDS OF VICTORIA
Spend more time with your family & less time cleaning
21
Locally owned and operated since 1993
Customized Eco-Friendly Janitorial Services
full featured web hosting from $2.49/month domain name registration web design & search engine optimization virtual private servers reliable customer service
• Commercial Bonded, Supervised & Insured • Industrial Nanaimo Victoria • Health Facilities 250-590-5970 250-740-7247 • Retail
Try your first month on us Promo Code
BBBPROMO1M
B11-555 Ardersier Road, Victoria www.janitorialservicesvictoria.com
ISLAND HOSTING.COM
778-410-2454 115-785 STATION AVE. VICTORIA BC V9B 0E6 Islandnet.com, Victoria - - - - - - - - - - - - - - - - - - - -855 813-6057 (See our ad on this page)
Investigators
Above All Cleaning, Courtenay - - - - - - - - - - - - - - - - - - - - - -250 338-9714 Island Maid, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - -778 350-0446
Master Care Janitorial & Facility Services, Victoria - - - - -250 590-5970 (See our ad on this page)
MJ HOME CARE SERVICES
www.mjwindowcleaning.ca- - - - - - - - - Victoria 250 508-6095
Glacier-View Investigative Services Inc., Courtenay - - - - - - -250 897-2172
UNIQUE
Home Health Care Approved Nursing and Support Services LIVE-IN AVAILABLE FOR ONLY $3900/MONTH • FLEXIBLE RATES • A DESIGNATED, CONSISTENT CARE PROVIDER • NO-UNIFORM POLICY & ADVERTISING FREE VEHICLES • REALISTIC CARE WITH FEW LIMITATIONS • 24 HOUR CLIENT/FAMILY COUNSELLING • HOURLY/OVERNIGHT/24 HOUR/LIVE-IN
250-715-1094 121 Station Street, Duncan www.uniquehomecare.ca / email: uniquehomehealthcare@telus.net Serving Since 2000: Ladysmith, Chemainus, Crofton, Lake Cowichan,
VAC Approved Provider
Duncan, Cowichan Bay, Cobble Hill, Shawnigan Lake & Mill Bay
Proudly Caring for Over 50 of our Local Veterans
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
22
JANITOR SERVICE – MASON CONTRACTORS
Janitor Service continued
Landscape Architects
MOORE'S CLEANING & MAINTENANCE SERVICE
2014/2015 TORCH AWARD WINNER
House & Office Cleaning • Yard Work Small Jobs Maintenance • Janitorial Serving the Comox Valley for over 14 Years! SEE OUR AD ON THE TORCH AWARD WINNER PAGE 38 Comox Valley Area-------------------250 941-8883 Pacific Coast Commercial Cleaning, Brentwood Bay - - - - - - -250 544-2125 Power Clean Building Maintenance, Saanichton - - - - - - - - -250 884-8938 Select Janitorial Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 360-0666 VForce Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 361-1800
Janitors Equipment & Supplies ACME Supplies Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 383-8822
Jewelers-Retail Barclay’s Fine Custom Jewellers Ltd., Victoria - - - - - - - - - - -250 592-1100 Huyen Jewellery, Duncan- - - - - - - - - - - - - - - - - - - - - - - - - -250 746-6790 KPK Goldsmith Inc., Nanaimo - - - - - - - - - - - - - - - - - - - - - - -250 390-4151 Paul Mara Jewellers, Victoria - - - - - - - - - - - - - - - - - - - - - -250 475-1444 Shimmer Jewellery, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 380-1333 Van Isle Jewellers 1991 LTD, Victoria - - - - - - - - - - - - - - - - -250 418-1126
Jewelry Buyers CashForGoldCanada.com, Victoria - - - - - - - - - - - - - - - - - - -250 508-3938
Job Listing & Advisory Services Canadian Sitter Inc., Nanaimo - - - - - - - - - - - - - - - - - - - - - -866 221-7918
Junk Removal Eco Removal, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 900-0326
THE JUNK BOX RUBBISH REMOVAL
Prompt, Professional & Friendly Service at Low Cost Rates! www.junkbox.ca - - - - - - - - - - - - - - - - - - - - - - - 250-658-3944
Kennels Cozy Cats Cottage, Comox - - - - - - - - - - - - - - - - - - - - - - - - -250 339-6161
Kitchen Cabinet Refacing R&R Projectz, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 883-8205
THE KITCHEN TECHNICIAN
356 Bay Street, Victoria- - - - - - - - - - - - - - - - - 250 658-1313 www.thekitchentechnician.ca - - - - - Toll Free 1 877 517-8324
Kitchen Cabinets & Equipment -Household Classic Kitchens & Design, Parksville - - - - - - - - - - - - - - - - -250 951-0509 Concepts Kitchen & Design, Nanaimo- - - - - - - - - - - - - - - - -250 756-4001
GLENN MACNAB CUSTOM KITCHENS
Design & Installation • Quality Cabinets at Competitive Pricing gmckitchens@gmail.com - - - - - - - - - - - Victoria 250 881-0887 www.GMCkitchens.ca
THOMAS & BIRCH CABINETRY
KITCHENS - IN A WEEK SEE OUR AD ON PAGE 4
kitchens-inaweek.com--------------------250 381-5123 Urbana, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 383-2635 Van Isle Millwork & Kitchens Ltd., Courtenay - - - - - - - - - - -250 338-1012
Kitchen Cabinets - Refinishing, Refacing & Resurfacing Rhino Refinishing Services, Victoria - - - - - - - - - - - - - - - - - -250 888-7999
Kitchen Remodelling TLC CONTRACTING INC.
Landscape Contractors Acacia Landscape Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 595-0527 Acorn & Branch Enterprises, Victoria - - - - - - - - - - - - - - - - -250 818-4900 Bald Eagle Landscaping Ltd., Victoria - - - - - - - - - - - - - - - - -250 727-2262
BRENTWOOD GROUNDS MAINTENANCE LTD.
Specializing in Maintenance, Upgrading & Special Occasion Cleanups Highest Level of Customer Service - Residential & Commercial brentwoodgrounds@gmail.com Brentwood Bay 250 652-4879
Clyde Snobelen Landscaping Ltd., Brentwood Bay - - - - - - - -250 652-9984 Edgeway Enterprises Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 686-1765 Edibella Organic Landscapes Inc., Victoria- - - - - - - - - - - - - -250 382-3552
EMPIRE LANDSCAPING & GARDEN SERVICES Strata Maintenance Specialists - - - - - Victoria 250 532-1155 www.empiregardening.com
FROM THE GROUND UP CUSTOM LANDSCAPES www.ftguland.com - - - - - - - - - - - - - - - Victoria 250 216-9476
Fuller Landscapes, Nanaimo- - - - - - - - - - - - - - - - - - - - - - - -250 754-8286 Golden Appeal Landscaping Ltd., Victoria - - - - - - - - - - - - - -250 858-3024 Holland Avenue Nursery Ltd., Victoria - - - - - - - - - - - - - - - - -250 514-1642 Homescape Landscaping Ltd., Victoria - - - - - - - - - - - - - - - -250 884-7500
HYDROTEK IRRIGATION SYSTEMS LTD.
2014 BBB TORCH AWARD FINALIST – Installation & Repair Victoria’s Lawn & Garden Irrigation Professionals---778 432-2611 www.hydroteksprinklers.com--------------(See our ad on page 15) Island Horticultural Services, Victoria - - - - - - - - - - - - - - - - -250 858-5774 Nulawns, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 386-5296 Saanich Landscaping Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 479-6490 Van Isle Bricklok Surfacing & Landscaping Supplies Ltd., Victoria250 382-5012
VI OUTDOOR MAINTENANCE
Professional quality services for your home, yard, and business www.viom.ca - - - - - - - - - - - Nanaimo 250-739-9273 (YARD)
Victoria Landscaping 2012 Ltd., Victoria - - - - - - - - - - - - - - -250 479-1224
Landscape Contractors-Commercial Knott’s Landscaping Inc. Commercial & Residential Maintenance & Construction, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - - -250 729-6362
Landscape Designers CMC Landscaping Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 480-1565 Integral Design Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 472-2985 Ladybug Garden Services & Greenhouse, Campbell River - - -250 830-7833 Rusnak Gallant Limited, Victoria - - - - - - - - - - - - - - - - - - - - -250 721-5646
Lawn Maintenance BRENTWOOD GROUNDS MAINTENANCE LTD.
Specializing in providing exactly what you need for garden maintenance for stratas and upscale residential properties. Prefer year round committed clients. brentwoodgrounds@gmail.com - - - - - - - - 250 652-4879
Master Lawn Maintenance Ltd., Qualicum Beach- - - - - - - - -250 752-4662 MowTime Lawn Maintenance, Victoria - - - - - - - - - - - - - - - -250 858-0588 Nutri-Lawn, Parksville - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 954-1140 Nutri-Lawn - Victoria, Shawnigan Lake - - - - - - - - - - - - - - - -250 478-5002 Weed Man Lawn Care, Victoria - - - - - - - - - - - - - - - - - - - - -250 652-6868
Lawn Mowers-Sharpen & Repair Ken’s Small Engine Repair, Errington- - - - - - - - - - - - - - - - - -250 248-5785
Lighting Consultants DDM ELECTRICAL DESIGN LTD.
Specializing in Energy Efficient Lighting Solutions www.DDMdesign.com-----------------------Victoria 250 893-8893
Lighting Fixtures-Repair & Maintenance
QUALITY RENOVATIONS & REPAIRS~Over 30 Years Experience Residential/Commercial/Government-----Victoria 250-592-1782 www.tlc-contracting.ca--------------------(See our ad on page 13)
TRIPLE R CONSTRUCTION INC.
www.victoriarenovations.ca- - - - - - - - - - - - - - - 250 634-1989 (See our ad on page 12)
Laboratories-Medical ImmunoPrecise Antibodies Ltd., Victoria - - - - - - - - - - - - - - -250 483-0308
Landfill Contraactors BERRY & VALE CONTRACTING LTD.
www.berryandvalecontracting.ca - - - -Campbell River 250 286-3505 (See our ad on page 16)
Land Clearing ADAMS TREE SERVICE
Duane Ensing Landscape Design, Victoria - - - - - - - - - - - - - -250 881-0706
YOUR ISLAND’S TREE REMOVAL PROFESSIONALS ~ FROM VICTORIA TO CAMPBELL RIVER------------250 516-8315 www.treevictoria.com ------------------ (See our ad on page 33)
COAST LIGHTING V.I. LTD. Lighting Services-Power Smart Upgrades www.coastlighting.ca
83 Burnside Road. W. Victoria-----------250 388-6688
Limousine Service L A Limousines, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 391-9000
Loans
Locks & Locksmiths continued North Island Lock Ltd., Port Hardy- - - - - - - - - - - - - - - - - - - -250 949-8850
PRICE’S LOCK & SAFE (2009) LTD.
www.priceslock.com - - - - - - - - 847 Fort St., Vic 250 384-5397
R. Gallazin & Son Ltd., Nanaimo- - - - - - - - - - - - - - - - - - - - -250 754-5671
Log Cabins, Homes & Buildings YAGER CONSTRUCTION
CUSTOM HOMES, COMMERCIAL, RENOVATION/ADDITIONS www.yagerconstruction.ca - - - - - - - - -Victoria 250 883-7674 (See our ad on page 10)
Lubricating Service-Automotive Great Canadian Oil Change, Nanaimo - - - - - - - - - - - - - - - - -250 729-3666 Great Canadian Oil Change, Parksville - - - - - - - - - - - - - - - -250 248-0585 Jiffy Lube, Port Alberni - - - - - - - - - - - - - - - - - - - - - - - - - - -250 723-4669 Jiffy Lube, Duncan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 737-1989
Lumber Treating WEST COAST PREFINISH LTD.
The Local Home of Factory Finishing, Pre-Staining & Prefinishing www.westcoastprefinish.ca------------------------ 250 544-8195
Lumber-Retail Sawmill Sales Direct, Ladysmith- - - - - - - - - - - - - - - - - - - - -250 245-2499
Machinery-Used HDD Broker Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 474-6022
Maids’ & Butlers’ Service Kyla Kleaning Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 891-5952
Manufacturers & Producers Inuktun Services Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - - -250 729-8080
Marine Contractors Island Marine Construction Services Ltd., Salt Spring Island 250 537-9710
Marine Electronic Equipment & Supplies Anchor Marine Electric Ltd., Victoria- - - - - - - - - - - - - - - - - -250 386-8375
Marine Equipment & Supplies Great Northern Supply Ltd., Victoria - - - - - - - - - - - - - - - - - -866 399-8275
Marine Sales & Service A&E Marine Ltd., Comox - - - - - - - - - - - - - - - - - - - - - - - - - -250 339-4422
DEAN’S MARINE LTD.
Professional Repairs & Storage for Boats in the Cowichan Valley www.deansmarine.ca -------------------------------------------250 748-0829 (See our ad on this page 8)
Marine Tops & Upholstery CLASS A INTERIORS LTD.
www.classainteriors.com - - - - Campbell River 250 287-2643
Martial Arts Seikido Martial Arts Federation of Canada Inc, Victoria - - - -604 531-0595
Mason Contractors CBS MASONRY SEE OUR AD ON PAGE 23
www.cbsmasonry.com - - - - - - - - - - - - - -250 589-9942
CBS Masonry, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 589-9942 CBS Stoneworks, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 380-8246
FOCAL POINT FIREPLACE COMPANY
Qualicum 250 752-0363- - - - - - - - - - - Nanaimo 250 714-0363 www.focalpointfireplace.ca - - - - - - - - - (See our ad page 17)
King John’s Masonry Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 478-7732 Rob Tournour Masonry Ltd., Victoria - - - - - - - - - - - - - - - - - -250 478-3364 Steve’s Masonry Service, Victoria- - - - - - - - - - - - - - - - - - - -250 744-1838 Westshore Stoneworks, Victoria- - - - - - - - - - - - - - - - - - - - -250 857-7442
Always clarify vague and confusing details
The Bay Street Broker, Victoria- - - - - - - - - - - - - - - - - - - - - -250 381-7296
Locks & Locksmiths ACME SAFE LTD. Bonded Locksmiths • Sales & Service www.acmesafe.ca
815 Fort St. Vic- - - - - - - - - - - - - - - - - - 250 383-6899
LAING’S LOCK & KEY SERVICE LTD.
DID YOU KNOW? BBB works with government and enforcement agencies to investigate unethical business practices.
The Key to Providing Peace of Mind - - - - - - - - 250 652-2923 www.laingslockandkey.com - - - - - - - - - - - -Saanich Peninsula
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
MATTRESSES — MOVERS Movers
Mattresses
Save Space With Our CABINET BEDS
Movers Almost 2 Easy Moving, Nanaimo - - - - - - - - - - - - - - - - - - - -250 756-1004 AMJ Campbell Van Lines, Victoria - - - - - - - - - - - - - - - - - - -250 474-2225
Local and Long Distance Moves IN ES S USTWORTH IN NE R FO R TR W D AR AW 2013 TO RC H 878 Viewfield Road, Victoria 250-216-0276 (text friendly) “YOU WILL BE MOVED info@atobmoving.com BY OUR SERVICE” www.atobmoving.com
ALL WOOD Proudly Made in BC!
23
SERVICING ALL OF VANCOUVER ISLAND & LOWER MAINLAND
2015 TORCH
AWARD WINNER
291 E. Island Hwy., Parksville (Across from Thrifty Foods)
250-248-7133 www.parksvillemattress.com
Class A Interiors Ltd., Campbell River - - - - - - - - - - - - - - - - 250 287-2643 John’s Bedroom Barn & Foam Warehouse, Courtenay- - - - - -250 897-1666 John’s Bedroom Barn & Foam Warehouse, Nanaimo - - - - - -250 741-1777
M & N MATTRESS SHOP
www.parksvillemattress.com--(See our ad on this page)-250-248-7133 Resthouse Sleep Solutions Ltd., Duncan - - - - - - - - - - - - - - -250 597-7378
Medical Equipment & Supplies City Wide Scooter & Wheelchair Sales & Service Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-2978
Metaphysical Supplies & Service
A To B Moving - - - - - - - - - - - - - - - - - - Victoria 250 216-0276 (See our ad on this page & 37)
ALL AROUND MOVING & INSTALLATION SERVICES Moving You in The Right Direction! www.allarounddelivery.ca - - - - - - - - - - - - - - - - 250 418-1669 (See our ad on this page)
Mold & Mildew Removal & Remediation HOME SOULUTIONS REMEDIATION
www.homeSOULutions.ca Courtenay/Comox 250 334-8108
Monuments Mortimer’s Monumental Works Ltd., Victoria- - - - - - - - - - - -250 383-6421 West Coast Monuments Inc., Victoria - - - - - - - - - - - - - - - - -250 478-2099
Mortgage Broker
Toll Free:
1-888-910-1122
www.arrowsmithmoving.com
MOVING YOU in the RIGHT DIRECTION DIRECTION!
ARROWSMITH MOVING & STORAGE LTD. - - - - - Parksville 250 248-5021 (See our ad on this page) Barry’s Moving & Storage Ltd., Victoria- - - - - - - - - - - - - - - -250 475-0022
We are Assembly Experts Specializing in COMPLETE Household Setup!
Millwork
Medallion Healthy Homes Ltd., Victoria - - - - - - - - - - - - - - -250 592-6999
Located Mid-Island • Member of Atlas Van Lines
RESIDENTIAL & COMMERCIAL
Triple Spiral Metaphysical Gifts, Victoria- - - - - - - - - - - - - - -250 380-7212 Bresco Bros. Construction Ltd., Victoria- - - - - - - - - - - - - - - -250 478-0415
· Parksville 250-248-5021 · Courtenay 250-338-9940 · Nanaimo 250-758-2427 · Port Alberni 250-723-1961
A. Breton Relocations, North Saanich - - - - - - - - - - - - - - - - -877 425-0088 ABE Moving & Hauling, Victoria - - - - - - - - - - - - - - - - - - - - -250 220-9334
BEKINS MOVING & STORAGE CANADA LTD.
www.bekins.ca - - - - - - - - - - - - - - - - Saanichton 250-544-2245
Clydesdale Moving & Hauling Ltd., Nanaimo - - - - - - - - - - - -250 739-0236 Consider it Done Moving, Victoria - - - - - - - - - - - - - - - - - - -250 386-7491 Courtenay Transfer Ltd., Courtenay - - - - - - - - - - - - - - - - - - -250 338-4912
We Deliver, Assemble & Setup...
DELANEY RELOCATION SERVICES
Television Packages, Appliances, Garage Door Openers, Gazebos, BBQs, RTA Furniture, Garden Sheds, Picture Hanging and More...
SEE OUR AD ON PAGE 24
250 339-1188----------------------Victoria 778 433-7125 www.delaneyrelocation.com----------Cell 250 338-3359
Your “One Stop Shop” for all your household needs! LICENSED & INSURED
Call a BBB Accredited Business first!
www.allarounddelivery.ca | 250-418-1669
2014 TORCH AWARD FINALIST & 2013 TORCH AWARD WINNER
Mortgage Designers at Mortgage Architects, Victoria - - - - -250 744-5557 Trinity Mortgage (1996) Corp., Victoria - - - - - - - - - - - - - - - -250 744-3291
Mortgages Auxilium Mortgage Corporation, Victoria- - - - - - - - - - - - - - -250 590-6520 Cooper Pacific Mortgage Investment Corp., Victoria - - - - - - -250 475-2669
FIRST ISLAND FINANCIAL SERVICES LTD.
Suite 101-727 Fisgard Street, Victoria- - - - - - - - 250 388-5441 www.firstisland.com
Providing Quality Bricklaying & Stone Masonry for Over 41 Years!
Invis - Beyer Mortgage Services, Victoria - - - - - - - - - - - - - -250 592-9711 Mortgage Depot, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - -250 475-1166 Select Mortgage Corp., Victoria - - - - - - - - - - - - - - - - - - - - -250 483-1360
Motorcycles-Dealers KENCO MOTORCYCLE & SALVAGE Family Owned & Operated since 1979 www.kencomotorcycle.com
REPAIR
|
REBUILD
|
RESTORE
|
RENEW
2575 Sooke River Road, Sooke ----------- 250 642-3924 SG Power, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 382-8291 Steve Drane Harley Davidson, Victoria - - - - - - - - - - - - - - - -250 475-1345
Movers
MOVING, HAULING & DELIVERY
Leave the stress behind... let us move you!
HONEST • RELIABLE • STORAGE LOCAL & LONG DISTANCE FULLY INSURED • SENIOR DISCOUNTS 1-866-973-5734 | 250-220-9334 WWW.ABEMOVING.COM
★ Chimney Rebuilding/Repair ✰ ★ Flagstone, Pavers & Patios ✰
★ Historical, Heritage & Restoration ✰ ★ ✰ Natural Rock & Cultured Stone
“QUALITY IS OUR GUARANTEE!” AWARDED & ACCREDITED. TRUST THE BEST. 2015 Torch Award WINNER
2014 TORCH AWARD WINNER
CUSTOMER SERVICE EXCELLENCE Construction & Renovation • Trust • Performance • Integrity
Contact Charlie 250-589-9942 Ashley 250-813-2694
Call a BBB Accredited Business first!
www.cbsmasonry.com
Foreman and Project Co-ordinator
CBS Masonry is a proud Diamonds Are Forever Sponsor of the 2015 BBB Torch Awards
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
24
MOVERS - OILS LUBRICATING
Movers continued
Moving & Storage Company continued FOSTER’S MOVING & STORAGE
DONE RIGHT MOVING • Insured • $85/hr • Senior Discount
★★★★★ Service
250-418-1747
2014 BBB TORCH AWARD FINALIST-Movers TORCH AWARD WINNER 2009 & 2010–FINALIST 2011 & 2014 www.fostersmoving.com--------------------------250 418-0418 (See our ads on this page and page 9)
MOVECO MOVES MOVING & STORAGE
Full Residential Moving Services ~ Old Fashioned Service! www.movecomoves.com - - - - - - - - - - - - - - - - 250 388-4947
SWEENIE
DONE RIGHT MOVING
Call Us For Smooth Moves - - - - - - - - - - - - - - - 250 418-1747 www.donerightmoving.ca - - - - - - (See our ad on this page)
Foster’s Moving & Storage Ltd., Victoria - - - - - - - - - - - - - - -250 418-0418 Greaves Moving & Storage Ltd., Victoria- - - - - - - - - - - - - - -250 388-7808 Hendra Moving & Storage Ltd., Victoria - - - - - - - - - - - - - - -250 477-6514 J & L Moving & Storage Ltd., Victoria- - - - - - - - - - - - - - - - -250 388-9323 James Movers Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 857-1136 Malta Services, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 388-0278
MOVECO MOVES MOVING & STORAGE SEE OUR AD ON THIS PAGE
www.movecomoves.com - - - - - - - - - - - -250 388-4947 Moveco Moves Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 388-4947 Moving on Up Home Solutions, Victoria - - - - - - - - - - - - - - -250 881-3982 Nanaimo Minute Men, Nanaimo - - - - - - - - - - - - - - - - - - - -250 754-7557 On Line Moving and Delivery, Victoria- - - - - - - - - - - - - - - - -250 658-8680
PROVINCIAL MOVING & STORAGE LTD.
2015 BBB Torch Award Winner Govt. Office & Residential Moving • 2011 BBB Torch Award Winner www.provincialmoving.ca - - - - - - - - - Victoria 250 588-8898
Saanich Peninsula Movers Inc., Victoria - - - - - - - - - - - - - - -250 544-2242
STOCKERS SECURITY STORAGE & WAREHOUSE LTD. Agents for Premiere Van Lines - Agents for MacCosham Inc. www.premierevanlines.com 2205 Keating X Road, Victoria ------------ 250 544-1420 Swain Moving & Storage Ltd., Victoria - - - - - - - - - - - - - - - -250 475-0123
SWEENIE MOVING LTD.
www.sweeniemoving.ca---(See our ad this page)--- 250 544-6462
Time Moving Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 389-1844 We Haul Cheap Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 881-1910 Williams Moving & Storage BC Ltd., Victoria- - - - - - - - - - - -250 727-3355
Moving & Storage Company A TO B MOVING
2013 & 2014 TORCH AWARD FINALISTS www.atobmoving.com----878 Viewfield Road, Victoria----250 216-0276
(See our ad on page 23& 37) Act Together Moving Services, Brentwood Bay - - - - - - - - - -778 351-3888
A TO B MOVING SEE OUR AD ON PAGE 23 & 37
Network Cabling Installation MCGINNIS ELECTRIC
Black Press Group Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 381-3484 Times Colonist - Victoria, Victoria - - - - - - - - - - - - - - - - - - - -250 380-5209
BIG or teenie... Just call SWEENIE!
Notaries Public
250-544-6462
Tiah M. Workman Notary Public, Nanaimo - - - - - - - - - - - - -250 756-7720
DAILY, WEEKLY OR MONTHLY TRAILER RENTALS www.sweeniemoving.ca
Office Furniture Equipment Dealers
SWEENIE MOVING LTD.
Agenda Office Interiors, Victoria- - - - - - - - - - - - - - - - - - - - -250 386-5121
Big or teenie- - - - - - - - - - - - - - - - - - - - - - just call SWEENIE! www.sweeniemoving.ca - - - - - - - - - - Victoria 250 544-6462 (See our ad on this page)
Moving Assistance-Packing, Unpacking, Organizing
Office Furniture & Equipment-Installation Prestige Office Services Ltd., Victoria - - - - - - - - - - - - - - - - -250 658-3724
Office Records-Stored Access Records & Media Management Ltd., Brentwood Bay 250 652-5131 Cube Global Storage Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 727-9811
A TO B MOVING
2013 & 2014 TORCH AWARD FINALISTS www.atobmoving.com----878 Viewfield Road, Victoria----250 216-0276 (See our ad on page 23 & 37
ABE MOVING & HAULING
Office Supplies Monk Office Supply Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 384-0565
Oil Tank Installation
www.abemoving.com-------(See our ads on page 23)------250-220-9334
Act Together Moving Services, Brentwood Bay - - - - - - - - - -778 351-3888
ALL AROUND MOVING & INSTALLATION SERVICES Moving You in The Right Direction! www.allarounddelivery.cat - - - - - - - - - - - - - - - 250 418-1669 (See our ad on page 23)
Changing Places - A Personalized Moving Service, Victoria- -250 721-4490 Downsizing Diva Victoria, Victoria - - - - - - - - - - - - - - - - - - -250 634-3207
FOSTER’S MOVING & STORAGE
2014 BBB TORCH AWARD FINALIST-Movers TORCH AWARD WINNER 2009 & 2010–FINALIST 2011 & 2014 www.fostersmoving.com--------------------------250 418-0418 (See our ads on this page and page 9)
MOVECO MOVES MOVING & STORAGE
Full Residential Moving Services ~ Old Fashioned Service! www.movecomoves.com - - - - - - - - - - - - - - - - 250 388-4947
PROVINCIAL MOVING & STORAGE LTD.
2013 BBB Torch Award Finalist for TRUSTWORTHINESS Govt. Office & Residential Moving • 2011 BBB Torch Award Winner
Time Moving Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 389-1844 We Haul Cheap Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 881-1910
Moving Yourself-Trailer Rentals/Packing Supplies SWEENIE MOVING LTD.
2015 TORCH AWARD WINNER HOME IMPROVEMENT “Quality is Our Guarantee!”~ Charlie B. Sims------250 589-9942 www.cbsmasonry.com--------------(See our ads on page 23)
Newspapers
LOCAL • LONG DISTANCE INTERNATIONAL
2014 TORCH AWARD FINALIST
Natural Stone or Stone Veneer Setting CBS MASONRY
SERVING VICTORIA & REGION SINCE 1985 Lighting Specialists•Computer/Phone/TV Cabling•Back-Up Power Supplies www.mcginniselectric.ca-------------------Victoria 250 652-2554 (See our ad on page 15)
MOVING & STORAGE SOLUTIONS
MOVING
www.donerightmoving.ca smoothmoves250@gmail.com
Musical Instruments-Dealers Larsen Music, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 389-1988
MURPHY PLUMBING WALL-BEDS NORTHERN QUALITY TROPIC FOURLTD. SEASONS SUNROOMS VICTORIA TANK SERVICE SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON PAGE 20, 37 & 38
www.murphybeds-victoria.com www.qualityplumbing-heating.ca 250 744-2195 721-0012 www.northerntropic.ca - - - - - - - -- ---------250 www.victoriatankservice.ca 474-4829 385-8221
Capital City Tank Service, Victoria- - - - - - - - - - - - - - - - - - - -250 883-0147
Oils-Fuel AFD PETROLEUM LTD. – QUALITY FUEL DELIVERY Quality Fuels and Lubricants – Outstanding Service www.afdfuels.ca- - - - - - - - - - - - - - - - - - Victoria 250 478-5893
Enex Fuels Ltd. Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 384-3639
ISLAND PACIFIC OIL (1987) LTD.
Victoria 250 386-3533 - - - - - - - - - - - Ladysmith 250 245-9923 www.islandpacificoil.ca
Victoria Coal & Heating Ltd., Victoria - - - - - - - - - - - - - - - - -250 382-8247
MURPHY PLUMBING WALL-BEDS NORTHERN QUALITY TROPIC FOURLTD. SEASONS SUNROOMS VICTORIA TANK SERVICE SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON PAGE 20 & 38
www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca 250 385-8221 721-0012 www.northerntropic.ca - - - - - - - -- ---------250 www.victoriatankservice.ca 474-4829
Oils-Lubricating
Big or teenie ... just call SWEENIE! www.sweeniemoving.ca - - - - - - - - - - Victoria 250 544-6462 (See our ad on this page)
BIG O TIRES – VICTORIA
1319 Quadra Street, Victoria - - - - - - - - - - - - - - 250 384-7477 www.bigotiresvictoria.com
Enex Fuels Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 384-3639
Serving Victoria, Vancouver Island, BC & Alberta
www.atobmoving.com.. 878 Viewfield Rd.. 250 216-0276
MOVING & STORAGE
ABE MOVING & HAULING
www.abemoving.com - - - - - - - - - - - - - - - - - - - 250-220-9334 (See our ad on page 23)
ALL AROUND MOVING & INSTALLATION SERVICES Moving You in The Right Direction! www.allarounddelivery.ca - - - - - - - - - - - - - - - - 250 418-1669 (See our ad on page 23)
ARROWSMITH MOVING & STORAGE LTD.
(See our ad on page 23)- - - - - - - - - - -Parksville 250 248-5021
BEKINS MOVING & STORAGE CANADA LTD. www.bekins.ca - - - - - - - - - - - - - - - - - - - - - - - - Saanichton 250-544-2245 BC Moving & Storage Ltd., Victoria- - - - - - - - - - - - - - - - - - -250 727-2010 Duncan Moving & Storage 2006 Ltd., Duncan - - - - - - - - - - -250 746-5103 Changing Places - A Personalized Moving Service, Victoria- -250 721-4490 Downsizing Diva Victoria, Victoria - - - - - - - - - - - - - - - - - - -250 634-3207
Delaney Relocation Services will take care of EVERYTHING ~ From Downsizing, Sorting, Packing to Unpacking and set-up... BE ALL MOVED IN & SET-UP BY SUPPERTIME!
Want to Move for FREE??
Move to CASA Loma, CVSV, Nanaimo Seniors Village & your whole cost will be covered! Anne Delaney - Certified Senior Move Manager, Certified Professional Consultant on Aging VICTORIA: 778-433-7125 Off: 250-339-1188 Cell: 250 338-3359 www.delaneyrelocation.com
Working Together to Serve You Better!
RESIDENTIAL | LOCAL & LONG DISTANCE
Old Fashioned Service! · Well-Experienced in Moving Seniors & Sensitive Moving Situations · Assistance in Downsizing Home or Office · Complete Home Clean-Outs; Recycle, Donate or Dispose · We work with the leading Auction Companies & we maximize your assets/saleable Auction Items
Fully Insured – Family Owned & Operated Since 1995 FREE IN-HOUSE ESTIMATES
250-388-4947 | Toll Free 1-877-455-6683 www.movecomoves.com
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
OPTICIANS & EYEWEAR – PATIO COVERS Painting Contractors continued
Opticians & Eyewear
Our Customers Tell Us
VANCOUVER ISLAND’S PREMIER PAINTING COMPANY
25
Painting Contractors continued INDELIBLE PAINT WORKS
www.indeliblepaintworks.com - - - - - - - Victoria 250 885-4214
MCINTYRE PAINTING
VANCOUVER ISLAND’S PREMIERE PAINTING COMPANY www.mcintyrepainting.ca (See our ad this page) - - 250 213-5649
WE ARE THE BEST IN THE CITY!
Men In White Professional Painting, Sidney - - - - - - - - - - - -250 655-3821
METTES PAINTING & DECORATING LTD.
www.mettespainting.ca--(See our ad on page 19)---250 544-8185
EYE EXAMS % DIAMOND 50 off OPTICAL EYECARE All Frames AT GREAT RATES
CALL TOLL FREE
INCLUDING IN-STOCK DESIGNERS
1 - 8 5 5 - 2 3 2 - 2 2 07 FOR A LOCATION NEAR YOU
DIAMOND OPTICAL EYECARE VICTORIA: OAK BAY: DUNCAN: NANAIMO:
1320 Douglas Street 105-1964 Fort Street 159 Trunk Road 6581 Aulds Road
250.380.6919 250.590.2932 250.597.1011 250.585.2041
DIAMOND OPTICAL EYECARE www.diamondeyecare.ca Diamond Optical & Eyecare - - - - - - - - www.diamondeyecare.ca (See our ad on this page) Diamond Optical & Eyecare, Victoria- - - - - - - - - - - - - - - - - -250 380-6919 Diamond Optical & Eyecare, Oak Bay - - - - - - - - - - - - - - - - -250 590-2932 Diamond Optical & Eyecare, Duncan- - - - - - - - - - - - - - - - - -250 597-1011
FAIRFIELD EYECARE
1552 Fairfield Road - - - - - - - - - - - - - - Victoria 250 592-2099 www.fairfieldeyecare.ca
Orthopedic Appliances
SPECIALIZING IN RESIDENTIAL, COMMERCIAL & INDUSTRIAL PAINTING We Always Exceed Your Expectations! 250-213-5649 | www.mcintyrepainting.ca Amira’s Painting Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 514-2544 APW Painting & Renovations, Victoria - - - - - - - - - - - - - - - -250 477-4009 Arrow Painting Co. Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 382-1949
BLUE SKIES PAINTING & RENOVATIONS SEE OUR AD ON THIS PAGE 26
Painting, Stucco, Weather Proofing & Renovations - 250 479-7747
Brad McDonnell Painting, Victoria - - - - - - - - - - - - - - - - - - -250 744-1474 Cantex Painting, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 883-1000
CHIC LIQUID VINYL EXTERIOR COATING SYSTEM SEE OUR AD ON THIS PAGE & 37
www.liquidvinylsystem.com - - - - - - - - 250 858-6308
CNL Painting Limited, Nanaimo - - - - - - - - - - - - - - - - - - - - -250 585-2041
Moloney Painting Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - -250 360-6400 Paint Works, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 213-2309 Painting In and Around, Victoria - - - - - - - - - - - - - - - - - - - - -250 580-3368 PaintTek Painting & Renovations, Victoria - - - - - - - - - - - - - -250 884-1210 Permanent Coatings, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 888-0669 Precision Painting & Home Improvements, Victoria - - - - - - -250 857-0060 Premium Coatings Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 888-8990 Pride Painting Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - - - - -250 816-1641 Ramsay Painting Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - -250 474-3288 Riverside Painting Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - -250 619-7317 Safeway Painting & Decorating, Victoria- - - - - - - - - - - - - - -250 472-6660 Sanalex Painting, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 208-3657 Sharp Edge Painting, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 388-3816 Tigon Painting and Renovations, Victoria- - - - - - - - - - - - - - -250 580-3960 Top Coat Painting, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 385-0478 Top Quality Coatings, Victoria- - - - - - - - - - - - - - - - - - - - - - -250 883-0404 Tytan Commercial & Residential Painting, Nanaimo - - - - - - -250 755-4010 Victorian Painters Ltd.,- - - - - - - - - - - - - - - - - - - - - - - - - - - -250 858-0829 White Knight Painting Ltd., Victoria - - - - - - - - - - - - - - - - - -250 472-8465
Parking Facilities Robbins Parking Service Ltd., Victoria - - - - - - - - - - - - - - - - -250 382-4411
Parks WildPlay Element Parks, Victoria - - - - - - - - - - - - - - - - - - - -855 595-2251
Party Supplies-Renting Gala-Van Party Rentals Ltd., Victoria- - - - - - - - - - - - - - - - - -250 383-5431 Pedersen’s Rentals & Sales, Victoria- - - - - - - - - - - - - - - - - -250 383-7783
Patio & Deck Builders
ECO ISLANDS PAINTING
M R Vinyl Deck Inc., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 727-8338
Glover Painting, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 480-7158 Greenz Painting, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 882-9067 Great Dane Painting, Crofton - - - - - - - - - - - - - - - - - - - - - - -250 701-3090 Impressions Painting & Decorating, Victoria - - - - - - - - - - - -250 386-1331
PARADISE PATIO COVERS LTD.
Protecting Your Home...Protecting Our Environment www.ecoislands.ca - - - - - - - - - - - - - - - Victoria 250-589-8393
Patio Covers Covering Vancouver Island One Patio at a Time! www.paradisepatiocovers.com - - - - - - - - - - - - 250 933-6865
Hamilton Orthotic Services, Victoria - - - - - - - - - - - - - - - - - -250 598-8288
Outboard Motors-Repair Hi-Way Power & Marine, Parksville - - - - - - - - - - - - - - - - - -250 248-3621
Outplacement Consultants Alpha Sales, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - -778 676-3808
Overhead Doors DEPEND-A-DOR REPAIRS & INSTALLATION LTD. www.depend-a-dor.ca - - - - - - - - - - - - - Victoria 250 383-4225
Overhead Garage Doors DEPEND-A-DOR REPAIRS & INSTALLATION LTD. www.depend-a-dor.ca - - - - - - - - - - - - - Victoria 250 383-4225
Packaging Materials Victoria Box & Paper Ltd., Saanichton - - - - - - - - - - - - - - - - -250 544-1227
BBB 2013/14 Award Winner
AWARD WINNING SERVICE YOU CAN TRUST
Proud Winner of the 2013 & 2014 BBB Torch Awards in Victoria – Ethical Decision Making
• CCTV - Video Camera Pipe Inspections • Rooter & Hydro Jet Cleaning Services • Trenchless Pipe Replacements • Complete Perimeter Drain Systems • Strata Assessments & Maintenance • Pipe Locating & Mapping Services Pipes Scoped, Cleaned or Replaced. • Sewer & Waterline Renewals We’re Your Complete Drainage Solution Company! • Drainage Pumps & Engineered Systems
250-590-1535
Testimonials, Specials & Information online - www.drainscope.net
Paint-Retail Pacific Paint & Wallpaper Inc., Victoria - - - - - - - - - - - - - - - -250 381-5254
Paint-Wholesale & Manufacturers Columbia Paints & Industrial Supplies, Victoria - - - - - - - - - -250 475-2295
Painting Contractors
NEVER PAINT YOUR EXTERIOR AGAIN! CHIC Advanced Coating System... • Weatherproof • Repairs Cracks • Low Carbon Footprint • Low Maintenance • Extremely Breathable
Victoria 250-858-6308 • Nanaimo 250-740-5225 www.coastalhomeimprovement.ca
Service is Our Business Satisfaction is Our Guarantee!
Residential & Commercial Roofing Experts • Re-roofing • Fiberglass • New Construction • Metal • Torch-on • TPO Membrane • Repairs • Skylights • Cedar • Waterproofing Fully Insured • 10 Year Written Guarantee • WCB Licensed
250-475-1310
2014 TORCH AWARD WINNER... ROOFING CATEGORY! 3 YEARS RUNNING
BBB Torch Award Finalist!
PLUS 10X BBB Torch Award Nominee!
• Professional Workmanship • Courteous Service • Competitive Pricing • Timely Installation
Call us today for a FREE written estimate. 3578 Quadra St. | www.prolineroofing.com | info@prolineroofing.com BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
26
PATIO, PORCH & DECK ENCLOSURES – PLUMBING CONTRACTORS
Patio, Porch & Deck Enclosures COAST ALUMINUM
www.coastaluminum.ca - - - - - - - - - -Parksville 250 248-9844 Nanaimo 250-754-9840 - - - - - - - - - Courtenay 250 338-5211
Mid-Island Sundecks, Nanoose Bay - - - - - - - - - - - - - - - - - -250 468-1715
NORTHERN TROPIC FOUR SEASONS SUNROOMS SEE OUR AD ON PAGE 31
www.northerntropic.ca - - - - - - - - - - - - - - 250 474-4829
Paving Contractors
Pest Control Services continued Old Island Pest Control, Victoria - - - - - - - - - - - - - - - - - - - - -250 920-6267 Orkin Canada, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 382-1222 VI Pest Doctor, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - -250 751-4393 Victoria Pest Detective, Victoria - - - - - - - - - - - - - - - - - - - - -250 383-7378
Pet Grooming Nirvana Pet Resort, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 380-7795
Pet Supplies & Foods-Retail Olivers Pet Supplies, Nanaimo - - - - - - - - - - - - - - - - - - - - - -250 758-5125 Pets West Pets & Supplies Ltd., Victoria - - - - - - - - - - - - - - -250 744-1779
Pet Training-Dog
Alberni Paving & Contracting Ltd., Port Alberni - - - - - - - - - -250 723-7019 Bedrock Paving, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 896-2375 Capital City Paving Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 652-3626 Duncan Paving Co., Duncan - - - - - - - - - - - - - - - - - - - - - - - -250 748-2531 Five Star Paving Co. Ltd., Saanichton - - - - - - - - - - - - - - - - -250 544-4994 Haylock Bros. Paving Ltd., Qualicum Beach - - - - - - - - - - - - -250 248-8011 Island Asphalt Company, Saanichton- - - - - - - - - - - - - - - - - -250 652-9211 Madison Paving, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 383-0332 O K Paving Co., Port Hardy - - - - - - - - - - - - - - - - - - - - - - - - -250 949-6711 Rooster Interlocking Brick, Victoria - - - - - - - - - - - - - - - - - - -250 889-6655 Seagull Paving Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 920-7892 Square One Paving Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 391-0270 Tayco Paving Co. - Campbell River, Campbell River- - - - - - - -250 287-7534 Tayco Paving Co. - Courtenay, Courtenay - - - - - - - - - - - - - - -250 338-7251
VANCOUVER ISLAND PAVING 1988 LTD SEE OUR AD ON THIS PAGE
www.vipaving.ca - - - - - - - - - - - - - - - - - -250 386-8210
Vancouver Island Paving 1988 Ltd., Brentwood Bay - - - - - - -250 386-8210 Vancouver Island Paving Ltd., Courtenay - - - - - - - - - - - - - - -250 338-9988 Victoria PermaSeal Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 388-4432
Cowichan Canine, Duncan - - - - - - - - - - - - - - - - - - - - - - - - -778 455-1985 Go Dog Go! Dog Training, Black Creek - - - - - - - - - - - - - - - -250 792-3515 Tsarshadow Photography & Kennels, N Saanich- - - - - - - - - -255 655-1405 Wonderdogs Training Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 389-1876
Pest Control Services GARDEN CITY PEST CONTROL Protecting Your Family & Home, Health & Investment From Unwanted Invaders for Over 20 Years
NORTHERN STAR PLUMBING/GAS/SERVICE
SERVICE•REPAIR•INSTALLS PLUMBING • PROPANE • NATURAL GAS GAS APPLIANCES • HOT WATER TANKS GAS FURNACES VICTORIA
SOOKE
250-883-4347 250-642-4499 www.northernstarplumbing.ca Call 250 883-4347 for Emergencies
Pharmacies Mill Bay Pharmacy Ltd., Mill Bay - - - - - - - - - - - - - - - - - - - -250 743-9047
PHARMASAVE – SALT SPRING Live Well With Pharmasave www.pharmasave.ca Downtown - 104 Lower Ganges Rd., Slt Spr 250 537-5534 Uptown - 372 Lower Ganges Rd., Slt Spr 250 538-0323 Vital Health Pharmacy, Victoria- - - - - - - - - - - - - - - - - - - - - -778 433-6060
Photographic Equipment & Supplies-Retail Kerrisdale Cameras Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 475-2066
Physicians & Surgeons-Dermatology Cosmedica Laser Centre, Victoria - - - - - - - - - - - - - - - - - - - -250 598-3300
Pawnbrokers Nicol Street Pawnbrokers Ltd., Nanaimo - - - - - - - - - - - - - - -250 753-3355
Plumbing Contractors continued
Plumbing Contractors ANDREW SCOTT PLUMBING & HEATING SEE OUR AD ON TORCH AWARD PAGE 38
vicplumber.com-------------------- - - - - - - -250 217-0178
Certified Plumbers since 1995
PLUMBING - DRAINAGE- EXCAVATION Residential • Commercial Renos • Water Heaters • Pipe Cameras Drain Tile Installations Jetters • Rooters • Excavation
250-746-0706 DIRECT 24/7 www.vortechplumbing.com BRENT JANSEN PLUMBING & HEATING 2012 LTD. SEE OUR AD ON PAGE BBB-4
www.brentjansenplumbing.com ----------250 744-6066
Bridgeman Plumbing & Heating Ltd., Victoria- - - - - - - - - - - -250 727-1228 Callaway Plumbing & Drains Ltd., Victoria- - - - - - - - - - - - - -250 216-7159 Canpol Plumbing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 686-1710 City Service Plumbing & Heating, Victoria - - - - - - - - - - - - - -250 744-3900
COASTLINE ELECTRICAL & PLUMBING
www.gardencitypestcontrol.com ---Victoria 250 479-8788
Nanaimo and Central Vancouver Island- - - - - - - 250 729-8055 www.coastlinecontracting.ca
Blue Skies
PAINTING & RENOVATIONS CO. Your Residential Exterior Restoration Specialists ✔ Weather Proofing Specialist ✔ Repairs and Renovations incorporated into the job ✔ Guaranteed Quality and Friendly, Professional Customer Service! 2 01 3 & 2 01 4
TORCH AWARD
FINALIST Customer Service Excellence Call for your FREE ESTIMATE Today! 250-479-7747 blueskies1213@hotmail.com
That
Matters
✔ Specializing in Waterproof
Breathable Coatings for Stucco
Experience
Specializing in Professiona l Prep Work ✔ Han
d Scrub to fungus & mild kill growth of ew ✔ Tie-back & co ver plants ✔ Strip Paint to Bare Wood if Needed ✔ Replace Rott en Wood or S tucco ✔ Fill ALL Hol es & Cracks ✔ Moisture & Strength Test ing
Serving Greater Victoria for over 20 years! Licensed & Insured • WCB Coverage
We Do It Right, The First Time! Commercial & Residential
PREPARE • GRADE • PAVE Specializing in Custom Driveways, Parking Lots & Pathways NEW • RESURFACING • REPAIRS All Work Professionally Installed & Guaranteed! • Stone Retaining Walls • Interlocking Bricks • Excavating Services
2014 TORCH AWARD FINALIST
6798 Woodward Drive Brentwood Bay
250.386.8210
www.vipaving.ca
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
PLUMBING CONTRACTORS – PROPERTY MANAGEMENT CONDOMINIUMS Porcelain Enamel Repair & Refinish
Printers
Plumbing Contractors continued CURRENT HEATING & PLUMBING LTD.
Bathtub Refinishing Services, Victoria- - - - - - - - - - - - - - - - -250 727-1423 The Bathtub Doctor, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 478-3900
DISTRICT PLUMBING & HEATING
Post Construction Clean-up ORCA BUILDING MAINTENANCE LTD.
Hot Water Heating, Plumbing & Gas • Residential & Commercial www.currentheatingplumbing.ca - - - - - - - - - - - 250-415-3977 Quality Workmanship, Professional Service- - - Victoria 250 896-9978 info@districtplumbing.ca
Drain Pro Plumbing, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 652-5588
DRAINSCOPE.NET-THE DRAINAGE SOLUTION COMPANY SEE OUR ADS ON PAGE 2, 7 & 25
www.drainscope.net----------------Victoria 250-590-1535 Edge Plumbing & Gas Ltd., Victoria- - - - - - - - - - - - - - - - - - -250 883-4456 Gary Muir Plumbing Services Ltd., Victoria - - - - - - - - - - - - -250 477-5125 Gillis Plumbing Ltd., Sidney - - - - - - - - - - - - - - - - - - - - - - - -250 889-3205
GOODSENSE PLUMBING, HEATING & DRAIN CLEANING 2014 BBB TORCH AWARD FINALIST-Plumbing & Drainage Contractors www.goodsenseplumbing.ca - - - - - - - - - - - - - - 250 213-8700
Henderson Plumbing and Gas, Brentwood Bay- - - - - - - - - - -250 893-6281 Homewise Plumbing and Drainage Services Ltd., Sooke - - - -250 642-7770 Impact Plumbing & Heating, Victoria- - - - - - - - - - - - - - - - - -778 350-3535 Jeniss Plumbing & Heating, Victoria - - - - - - - - - - - - - - - - - -250 881-4679 Kiwi Plumbing & Heating, Brentwood Bay - - - - - - - - - - - - - -250 886-9777 Menzies Plumbing & Heating Ltd., Victoria - - - - - - - - - - - - -250 472-0110 Miles Plumbing Services Ltd., Victoria - - - - - - - - - - - - - - - -250 361-4488 Minute Plumbers, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 744-7791 Norm’s Mobile Service Ltd., Nanaimo - - - - - - - - - - - - - - - - -250 753-3641
NORTHERN STAR PLUMBING/GAS/SERVICE
www.northernstarplumbing.ca - - - - - - Victoria 250 883-4347 www.northernstarplumbing.ca - - - - - - - Sooke 250 642-4499 (See our ad on page 26)
Phil Ballam Plumbing & Heating Co. Ltd., Victoria - - - - - - - -250 598-4581 Plumb-It Mechanical, Brentwood Bay - - - - - - - - - - - - - - - - -250 661-0395 Quality Plumbing & Heating Specialists Ltd., Victoria - - - - - -250 721-0012 Ready Rooter Plumbing, Victoria- - - - - - - - - - - - - - - - - - - - -250 920-8561
ROYAL ROOTER PLUMBING & DRAIN CLEANING SEE OUR AD ON PAGE 12
www.royalrooterplumbing.ca - - -Victoria 250 480-4806
Swift Plumbing & Water Heaters Inc., Victoria- - - - - - - - - - -250 920-7877 The Super Plumber, Duncan - - - - - - - - - - - - - - - - - - - - - - - -250 715-1511 Veridis Plumbing and Heating Ltd., Mill Bay - - - - - - - - - - - -778 356-0557
VICTORIA DRAIN SERVICES LTD. SEE OUR AD ON PAGE 12
Denman Print Works Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 480-1530 Metropol Industries Inc., Victoria - - - - - - - - - - - - - - - - - - - -250 384-7653 Rolex Plastics & Printing Ltd., Victoria- - - - - - - - - - - - - - - - -250 478-5554
Professional Services (General) Vancouver Island Advanced Technology Centre, Victoria - - - -250 483-3214
240 Summit Drive, Nanaimo - - - - - - - - - - - - - - 250 751-6722 www.orcabuildingmaintenance.ca - - - - - See our ad on page18)
Property Management-Commercial BROWN BROS. AGENCIES LTD.
Poultry Farms
Blanshard St. 250-385-8771- - - - - - - (See our ad on page 28)
Firbank Farms, Saanichton - - - - - - - - - - - - - - - - - - - - - - - - -250 652-0016
NAI COMMERCIAL (VICTORIA) INC. VICTORIA
Prefinishing/Prestaining-Wood Base Products/ Concrete Fiberboard/Doors & Frames
www.naivictoria.ca (See our ad on page 28) - 250 381-2265
Property Management-Condominiums
WEST COAST PREFINISH LTD.
Hutton Condominium Services Ltd., Victoria - - - - - - - - - - - -250 598-5148
The Local Home of Factory Finishing, Pre-Staining & Prefinishing www.westcoastprefinish.ca - - - - - - - - - - - - - - - - - - - - - - - -250 544-8195
Pressure Washing MJ HOME CARE SERVICES
Before you buy, start with the BBB first!
www.mjwindowcleaning.ca- - - - - - - - - Victoria 250 508-6095
Earthservice
27
WASTE WATER PROCESSING INC.
• Preventative Maintenance • Repair Malfunctioning Fields • Improve Capacity & Performance of Existing Systems • New Installations • Complete Perimeter Drain Repair or Replacement • Complete Sewer Repair or Replacement • De-Rooting • Catch Basin Service & Water Main Repair & Replacement • Backhoe Service • Septic Tanks Professional Service at a Reasonable Cost — Your Satisfaction Our Aim (As Always)
www.earthservice.ca
Plumbing
Gas Fitting
Vancouver Island & the Gulf Islands
250-479-0195
Backflow Prevention
www.victoriadrains.com-----------------------250 818-1609
VORTECH PLUMBING & DRAINAGE
Honest, Professional & Certified Plumbing & Drainage Services www.vortechplumbinganddrainage.com - - - - - - 250 746-0706 (See our ad on page 26)
2015 Torch Award Finalist
WADE ROBERTS PLUMBING 2015 TORCH AWARD FINALIST
www.gotpipes.caSEE - - OUR - - -AD - - ON - - THIS - - - -PAGE - - - 250 883-7545
MURPHY WALL-BEDS WEST BAY MECHANICAL NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON PAGE BBB-5
www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca 250 474-4829 721-0012 www.westbaymechanical.com 478-8532 www.northerntropic.ca - - - - - - ---------- -- ---------250
Plumbing Drains & Sewer Cleaning EARTHSERVICE DRAINMASTER INC.
6459 Pat Bay Hwy, Victoria - - - - - - - - - - - - - - - 250 474-4733 www.earthservice.ca- - - - - - - - - -(See our ad on page 14 & 27)
GOODSENSE PLUMBING, HEATING & DRAIN CLEANING 2014 BBB TORCH AWARD FINALIST-Plumbing & Drainage Contractors www.goodsenseplumbing.ca - - - - - - - - - - - - - - 250 213-8700
Call 250-883-7545 Why Us? ✓ Professional technicians committed to world class service ✓ Proactive maintenance prevents emergencies in your home or business ✓ Realistic & honest plumbing & gas-fitting advice
Roto Rooter, Parksville- - - - - - - - - - - - - - - - - - - - - - - - - - - -250 248-8743 Roto Rooter Sewer & Drain Cleaning Service, Victoria - - - - -250 382-4900
✓ Value building options & ecological solutions
VICTORIA DRAIN SERVICES LTD.
✓ Integrity & quality workmanship builds confidence & trust
2014 BBB TORCH AWARD FINALIST-Plumbing & Drainage Contractors www.victoriadrains.com - - - - - - - - - - - - - - - - - 250 818-1609 (See our ad on page 12)
Plumbing Fixtures, Parts, Supplies-Retail Bartle & Gibson Co. Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 389-1073
Polishing Marble, Granite & Concrete CD SPECIALTY CLEANING & RESTORATION LTD. If we can’t Clean it, Nobody can! www.cdspecialty.ca--(See our ad on page 9) - - - - - - -250 472-7611
✓ Insured & bonded for your protection ✓ Connecting you with the best local businesses in Victoria ✓ FortisBC certified contractor
Visit us at gotpipes.ca today!
www.gotpipes.ca
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
28
PROPERTY MANAGERS – ROOF DECKS
Property Managers
Real Estate-Commercial
Restaurants
BROWN BROS. AGENCIES LTD.
1125 Blanshard St. Victoria - - - - - - - - - - - - - - - 250-385-8771 (See our ad on this page)
Commercial (Victoria) Inc.
South Island Property Management Ltd, Victoria - - - - - - - - -250 595-6680
BROWN BROS. AGENCIES PEOPLE HELPING PEOPLE SINCE 1918
Providing You With Exceptional Property Management & Insurance Services 1125 Blanshard St 250-385-8771 4136 Wilkinson Rd 250-479-6111 (Insurance only)
Celebrating 50 Years as a BBB Accredited Business! www.brownbros.com
Full Service Commercial Real Estate Retail, Office & Warehouse Leasing & Sales Business & Asset Sales • Property Management Financial Consultation New Home Construction & Sales
250-381-2265 w w w. naiv ict oria. ca Equitex Realty Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 386-6071 Hansbraun Investments Ltd., Victoria - - - - - - - - - - - - - - - - -250 727-6333
NAI Commercial (Victoria) Inc., Victoria- - - - - - - - - 250 381-2265 www.naivictoria.ca - - - - - - - - - - - - - (See our ad on this page)
Real Estate-Agency Duttons & Co Real Estate Ltd., Victoria - - - - - - - - - - - - - - - -250 383-7100
Real Estate-Agents Real Estate- Appraisers
VI Outdoor Maintenance, Nanaimo - - - - - - - - - - - - - - - - - - 250-739-9273 South Island Property Management Ltd., Victoria- - - - - - - - -250 595-6680
Publishers-Book FriesenPress, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -888 378-6793 Poetry Institute of Canada, Victoria- - - - - - - - - - - - - - - - - - -250 519-0446
Public Speaking Instruction Confident Stages, Ladysmith - - - - - - - - - - - - - - - - - - - - - - -250 661-0994
Publishers-Periodical Nanaimo And Voyager Magazine, Nanaimo- - - - - - - - - - - - -250 741-8801
Pumps-Dealers BC AQUIFER SERVICES LTD. (SINCE 1974) Quality Water System Installations & Water Treatment Solutions
www.bcaquifer.ca -------------- Victoria 250 477-1665 5295 Trans Canada Hwy. ------- Duncan 250 748-4041
Pumps-Wholesale & Manufacturers Van Isle Water Services Ltd., Victoria - - - - - - - - - - - - - - - - -250 383-7145
Radiators - Automotive GLEN LAKE AUTOMOTIVE CENTRE LTD.
1098 Goldstream Ave, Vic---(See our ad on page 6) 250 474-3535
Radio Stations & Broadcast Companies Jim Pattison Broadcast Group, Victoria - - - - - - - - - - - - - - - -250 475-0100 Rogers Broadcasting Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 382-0900
Radiotelephone Communications-Common Carrier Cercomm Electronics Ltd., Nanaimo - - - - - - - - - - - - - - - - - -250 758-2652
Railings K&S Railings Ltd., Nanaimo - - - - - - - - - - - - - - - - - - - - - - - -250 754-9003
SUPERIOR ISLAND VINYL DECK & RAIL
Quality Products & Expert Workmanship at a Fair Price! (See our ad on page 14)- - - - - - - - - - - - Victoria 250 818-8488
VICTORIA DECK LTD.
Installing Railcraft Aluminium Railing Systems Since 1976 www.victoriadeck.com--(See our ad on page 14)---250 478-0641
West Coast Railings, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 217-6214
Real Estate Brett Cairns: RE/MAX Ocean Pacific Realty, Comox - - - - - - -250 898-3348
NAI COMMERCIAL (VICTORIA)
SEE OUR AD ON THIS PAGE
Palmer Appraisals Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 388-9102 William S Jackson & Associates Ltd., Courtenay - - - - - - - - -250 338-7323
Real Estate -Developers Chard Development Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 590-9940 SookePoint Ocean Cottage Resort, Sooke - - - - - - - - - - - - - -250 642-0350
Real Estate Management AWM Alliance Real Estate Group, Victoria - - - - - - - - - - - - -250 388-9967 Complete Residential Property Management Ltd., Victoria - -250 370-7093 Firm Management Corporation, Saanichton - - - - - - - - - - - - -250 544-2300 Gibraltar Management Ltd., Victoria - - - - - - - - - - - - - - - - - -250 380-3815
NAI COMMERCIAL (VICTORIA) INC. VICTORIA www.naivictoria.ca (See our ad on this page) - - - - 250 381-2265
Proline Management Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 475-6440 Tillyard Management Inc., Victoria - - - - - - - - - - - - - - - - - - -250 953-2396
Real Estate -Services Victoria Real Estate Board, Victoria - - - - - - - - - - - - - - - - - -250 385-7766
Recreational Vehicles-Dealers Access Kerrect RV Service Ltd., Coombs - - - - - - - - - - - - - - -250 248-9444 Big Boys Toys Ltd., Nanoose Bay - - - - - - - - - - - - - - - - - - - -250 468-1500 Hub City RV Ltd., Lantzville - - - - - - - - - - - - - - - - - - - - - - - -250 933-0700 Triangle RV Centre Ltd., Sidney- - - - - - - - - - - - - - - - - - - - - -250 656-1122
WEST COAST MOTOR SPORT LTD. R.V SALES, PARTS & SERVICE TOLL FREE: (800) 588-4788 We Service All Makes & Models In Business Since 1990 www.westcoastmotorsport.ca 7447 Industrial Rd, Lantzville (Nanaimo Area) - -250 390-3357
Recycling Centers Schnitzer Steel Canada Ltd., Victoria - - - - - - - - - - - - - - - - -250 381-5865
Referral-Contractor Easy Job Quote, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 590-8182 HomeProHire.com, Victoria - - - - - - - - - - - - - - - - - - - - - - - -778 747-0377
Refrigerators & Freezers-Wholesale/Manufacturers FREEZE RIGHT MARINE LTD.
Refrigeration/Ship Repair/Aluminum & Steel Fabrication/ Portable Welding/Mechanical/Machining/HYAB/Crane Services www.freezerightmarine.com - - - - - - - - - - - - - - 250 886-8880
Resorts Island West Resort, Ucluelet - - - - - - - - - - - - - - - - - - - - - - -250 726-7515 Madrona Beach Resort, Parksville- - - - - - - - - - - - - - - - - - - -250 248-5503
www.naivictoria.ca - - - - - - - - - - - - - - 250 381-2265 Pemberton Holmes Ltd., Victoria- - - - - - - - - - - - - - - - - - - - -250 384-8124 Royal LePage in the Comox Valley, Courtenay - - - - - - - - - - -250 334-3124
Look for the Signs of a BBB Accredited Business
Resume Service
Commercial Real Estate Services, Worldwide.
Inez Louden, FRI - Sutton Group West Coast Realty, Victoria 250 812-7710
Property Maintenance
Craig Street Brewing Co., Duncan- - - - - - - - - - - - - - - - - - - -250 746-5622 Goodview Family Restaurant, Victoria - - - - - - - - - - - - - - - - -250 474-0822 James Bay Inn, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 384-7151
BBB Setting the Standards for Ethics and Integrity
resume HUT In an increasingly competitive job market, it’s never been more important to stand out from the crowd. From entry level resumes and career advice, to interview preparation and high-end resumes for professionals, executives and managers, The Resume Hut can help you effectively position yourself for the job you want. Come in for a FREE 30 minute consultation and take the first step to a better career. 743 View Street (beside the parkade)
250-383-3983 resume-hut.com Recipient of Multiple Torch Awards and Nominations for Business Ethics and Outstanding Service
The Resume Hut®, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 383-3983 www.resume-hut.com - - - - - - - - - - - - - - - - - - - (See our ad on this page)
Retirement & Life Care Com/Homes Berwick Retirement Communities, Victoria - - - - - - - - - - - - -250 385-1505 Nanaimo Seniors Village, Nanaimo- - - - - - - - - - - - - - - - - - -250 760-2325 The Renaissance Retirement Residence, Victoria - - - - - - - -: 250 386-1188
Road Service-Automotive ALL-WAYS TOWING (FORMERLY KUSTOM TOWING)
www.kustomtowing.ca - -250 381-0110 (See our ad on page 32)
TOTEM TOWING
www.totemtowing.com - - - - - - - - - - - - - - - - - - 250 475-3211 (See our ad on page 32)
Rollshades WIZARD SCREENS & MORE
493-B Burnside Road East, Victoria- - - - - - - - - - 250-384-8931 www.wizardvictoria.com www.wizardscreens.com (See our ad on page 7 & 31)
Roof Cleaning Moss & Stain Removal HIGH DEFINITION ROOFING LTD.
2013 & 2014 BBB TORCH AWARD FINALIST- TRUSTWORTHINESS Roofing You Can Trust! - - - - - - - - - - - - - - - - - - 250-208-8866 www.roofingvictoria.ca------(See our ad on page 29)
MJ HOME CARE SERVICES
www.mjwindowcleaning.ca- - - - - - - - - Victoria 250 508-6095
THE GREAT CANADIAN ROOF DOCTOR
YES, Your Roof Can Be Cleaned! Get Your Roof RENEWED!
www.cdnroofdr.com---(See our ads on page 3 & 30)-----250 858-0103 GMO Construction Services, Victoria- - - - - - - - - - - - - - - - - -250 589-4998 Thomson Roof Treatment, Victoria - - - - - - - - - - - - - - - - - - -250 385-3124
Roof Decks Distinctive Deck & Rail Ltd., Nanaimo- - - - - - - - - - - - - - - - -250 756-1147
DID YOU KNOW? 88% of consumers trust online reviews as much as personal recommendations (BrightLocal 2014). Share you experiences with us at bbb.org/reviews.
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
ROOFING CONTRACTORS Roofing Contractors continued
Roofing Contractors continued
Roofing Contractors Award Winning Service You Can Trust
Above Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 507-5050 Admirals Roofing, Saanichton - - - - - - - - - - - - - - - - - - - - - -250 652-1818
AERIAL ROOFING
“Honest About Roofing” www.aerial-roofing.ca - - - - - - - - - - - - - - Victoria 250 474-1519
Alpha Roofing & Sheet Metal Inc., Saanichton - - - - - - - - - -250 544-0169 Arrowsmith Roofing Ltd., Nanaimo - - - - - - - - - - - - - - - - - - -250 729-1949
ATC HOME SOLUTIONS INC.
2014 BBB TORCH AWARD FINALIST We Are Your Complete Home Solutions Experts 250 714-9566 www.atchomesolutions.com--------(See our ad on page 10)
YOUR NEW & RE-ROOFING SPECIALISTS FOR OVER 35 YEARS FULLY INSURED - WORKSAFE BC FREE NO OBLIGATION ESTIMATES
250.652.1818
9-6782 VEYANESS RD., SAANICHTON www.admiralsroofing.com
MURPHY WALL-BEDS ACME GUTTERWORKS NORTHERN QUALITY PLUMBING TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ THIS PAGE SEE OUR AD ON PAGE 19
www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca 250 885-7409 721-0012 www.acmegutterworks.com www.northerntropic.ca - - - - - -Victoria - -- ---------250 474-4829
FREE ESTIMATES OVER 25 YEARS IN BUSINESS
Bushell Exteriors, Sidney - - - - - - - - - - - - - - - - - - - - - - - - - -250 883-1245 Canadian Roof Doctor, Sooke - - - - - - - - - - - - - - - - - - - - - - -250 858-0103 Cape Roofing, Courtenay - - - - - - - - - - - - - - - - - - - - - - - - - -250 334-1858 Carson Roofing Ltd., Port McNeill- - - - - - - - - - - - - - - - - - - -250 230-7663 Climax Roofing Inc., Parksville - - - - - - - - - - - - - - - - - - - - - -250 954-0023
CONCORD ROOFING SEE OUR AD ON PAGE 30
2130 Godfrey Road, Nanaimo-- - - - - - - - 250 754-4568
Custom Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 882-8357
ERICKSON ROOFING www.ericksonroofing.com 4201 Jinglepot Rd, Nanaimo - - - - - - - - 250 758-5440 Flatout Roofing Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 418-5818 Four 12 Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 216-7923 Golden Rule Roofing, Duncan - - - - - - - - - - - - - - - - - - - - - - -250 597-7853 Grist Slate & Tile Roofing Inc., Victoria - - - - - - - - - - - - - - - -250 727-3611
HIGH DEFINITION ROOFING LTD.
www.roofingvictoria.ca--(See our ad on this page)250-208-8866
INFINITY ROOFING SEE OUR AD ON THE INSIDE FRONT COVER & PAGE 29
www.infinityroofing.ca ----------------------------- 250 661-3722
IRONWOOD SHAKE & TILE LTD.
250 474-1519 www.aerialroofing.ca
29
JAKE’S ROOFING LTD.
Serving the Parksville / Qualicum Beach Area for over 20 years RESIDENTIAL & COMMERCIAL New and Re Roofing Specialists - - - - - - -info@jakesroofingltd.com
www.jakesroofingltd.com - - - - - - - - - - - - 250 248-8014
Javen Simon Roofing Ltd., Port Alberni - - - - - - - - - - - - - - - -250 735-1188 Ken Poskitt Roofing, Saanichton - - - - - - - - - - - - - - - - - - - - -250 360-0078 M&M Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 686-6169 MacKenzie Roofing, Courtenay- - - - - - - - - - - - - - - - - - - - - -250 871-4495 Milne Roofing, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - - -250 756-9197 Mountain View Roofing, Victoria - - - - - - - - - - - - - - - - - - - -250 891-4300 Nelson Roofing & Sheet Metal Ltd., Cumberland - - - - - - - -250 336-8088 Nortek Exteriors Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 884-8335 Norton Roofing Systems Ltd., Victoria- - - - - - - - - - - - - - - - -778 265-8337
OCEANSIDE ROOFING LTD.
2015 BBB TORCH AWARD WINNER Winner of the 2011 & 2012 BBB Torch Award---250 951-0601 www.oceansideroofing.com
Parker Johnston Industries Ltd., Saanichton - - - - - - - - - - - -250 382-9181 Phil Smith Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 383-9428 Premier Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 590-8669 Procision Roofing, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 532-5780
PROLINE ROOFING & GUTTERS LTD. SEE OUR AD ON PAGE 18,25 & 39
www.prolineroofing.com - - - - - Victoria 250 475-1310
R & D Roofing & Siding Ltd., Victoria - - - - - - - - - - - - - - - - -250 885-1409 Rees Roofing, Sooke - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 686-1179
SAM THE ROOFER SEE OUR AD ON PAGE 31
www.samtheroofer.ca ---------------------250 656-1128
Shoreline Roofing, Sooke- - - - - - - - - - - - - - - - - - - - - - - - - -250 413-7967 Sierra Roofing Inc., Duncan - - - - - - - - - - - - - - - - - - - - - - - -250 748-6029 Soare Contracting Inc., Victoria - - - - - - - - - - - - - - - - - - - - -250 474-7325 Square Deal Roofing Ltd., Victoria - - - - - - - - - - - - - - - - - - -250 382-1452 Sunshine Roofing, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - -250 753-6220
VANCOUVER ISLAND’S PREMIER METAL ROOFING SPECIALISTS www.ironwood shakeandtile.com-----------Courtney 250 334-1717 Nanaimo 250 716-5871-----------------------Victoria 250 380-4853 (See our ad on this page)-------------------Toll Free 1 877 334-1717
BBB Setting the Standards for Ethics and Integrity
IRONWOOD
SHAKE & TILE LTD.
VANCOUVER ISLAND’S PREMIER METAL ROOFING SPECIALISTS Lifetime Warranty - Fully Transferrable Courtenay 250-334-1717 Toll Free 1 877-334-1717
ROOFING
Nanaimo 250-716-5871 Victoria 250-380-4853
www.ironwoodshakeandtile.com www.vancouverislandsbestroof.com
• New Construction • Gutter Cleaning / New Gutters • Commercial /Residential • Roof Inspections • Vinyl Decks & Custom • Roof Repairs/Skylights/ Railings Roof Penetrations • 10 Year Workmanship • Eco Friendly Moss Removal Guarantee • Torch-on / TPO RCABC RED SEAL & JOURNEYMEN ROOFERS
Free Estimates | Fully Insured | $5m Liability | WCB covered Victoria 250-208-8866 roofingvictoria.ca
Duncan 250-732-1366 roofingduncan.com
• Fiberglass Laminates • Torch-on Membranes • Cedar & Composites • Metal & Custom Flashings • Tile & Composites • TPO & EPDM Membranes • Rubber Shakes & Tiles • Leak Repair
✓ Family Owned & Operated ✓ Certified “Shingle Master Company” ✓ Fully Insured ✓ WCB Approved ✓ Minimum 10 Year - Lifetime Warranties ✓ Payment Plans
RESIDENTIAL & COMMERCIAL
FREE ESTIMATES
250-661-3722
Showroom & Office: 320-2950 Douglas Street, Victoria ACCREDITED BUSINESS
Outside Victoria Toll Free 1-877-255-9821
www.infinityroofing.ca • ericisinfinity@hotmail.com
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
30
ROOFING CONTRACTORS – SENIOR HOME CARE
Roofing Contractors continued
Roofing Service Consultants
THE GREAT CANADIAN ROOF DOCTOR SEE OUR ADS ON PAGE 3 & 30
www.cdnroofdr.com - - - - - - - - - - - - - - - - - - - - - -250 858-0103
Screens-Door & Window
INFINITY ROOFING SEE OUR AD ON THE INSIDE FRONT COVER & PAGE 29
Phantom Screens Vancouver Island, Comox - - - - - - - - - - - - -888 742-6866 Rusco Building Products, Victoria - - - - - - - - - - - - - - - - - - - -250 475-1110 Wizard Screens & More - Victoria, Victoria - - - - - - - - - - - - -250 384-8931
Westcoast Roof Inspection Services Ltd., Mill Bay - - - - - - - -250 743-2913
Best Search & Registry Ltd., Victoria- - - - - - - - - - - - - - - - - -250 386-2399 Unclaimed Assets of Canada Consulting Ltd., Comox - - - - - -250 890-9234
www.infinityroofing.ca ----------------------------- 250 661-3722
Top Pair Roofing Inc., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 661-8977 Usher Roofing Systems Ltd, Nanaimo - - - - - - - - - - - - - - - - -250 816-7663 Valley Roofing and Siding Construction & Chimney Service, Duncan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 709-7967 Vanderleek Roofing Inc., Nanaimo - - - - - - - - - - - - - - - - - - -250 755-1110 Victoria Roofing & Insulation Co. Ltd., Victoria- - - - - - - - - - -250 382-2331 Vintage Roofing Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - - -250 889-1117
Rubbish/Garbage Removal Bin There Dump That, Duncan - - - - - - - - - - - - - - - - - - - - - -250 590-6336 Neighbourhood Disposal, Sidney - - - - - - - - - - - - - - - - - - - -250 655-6624
NEW CONCEPT HAULING
www.newconcepthauling.ca/en/ - - - - - - 250 361-6403
Roofing Contractors - Flat Roof ADMIRALS ROOFING
Pan-Insula Disposal Ltd., Brentwood Bay- - - - - - - - - - - - - - -250 544-1466
Safety Consultants
Fully Insured • Re-Roofing • Cedar Shakes & Shingles •Fiberglass Shingles Torch On Systems • New Construction • Skylights • Repairs www.admiralsroofing.com- - - - - - - - - - - - - - - - 250 652-1818 (See our ad on page 29)
BCHAZMAT Management Ltd., Sidney - - - - - - - - - - - - - - - -250 656-3382
Sand & Gravel Evans Redi-Mix Ltd., Duncan - - - - - - - - - - - - - - - - - - - - - - -250 746-7125
Schools-Academic-Colleges & Universities
Roof Inspections
Pacific Rim College, Victoria- - - - - - - - - - - - - - - - - - - - - - - -250 483-2119
THE GREAT CANADIAN ROOF DOCTOR
Schools-Academic-Pre & Kindergarten
www.cdnroofdr.com---(See our ads on page 3 & 30)-----250 858-0103
Selkirk Montessori School, Victoria- - - - - - - - - - - - - - - - - - -250 384-3414
Schools-Academic-Special Education
Roofing/Metal IRONWOOD SHAKE & TILE LTD.
Pacific Rim Early Childhood Institute, Saanichton- - - - - - - - -250 652-6011
Schools-Business & Vocational
VANCOUVER ISLAND’S PREMIER METAL ROOFING SPECIALISTS www.ironwood shakeandtile.com-----------Courtney 250 334-1717 Nanaimo 250 716-5871-----------------------Victoria 250 380-4853 (See our ad on page 29)-------------------Toll Free 1 877 334-1717
Discovery Community College Ltd., Campbell River - - - - - - -250 287-9898 Pacific Design Academy, Victoria - - - - - - - - - - - - - - - - - - - -250 383-3631 Sprott-Shaw College, Victoria - - - - - - - - - - - - - - - - - - - - - -250 384-8121
Scooters-Medical
Roofing Sealing
Canada Scooters, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 383-7383
THE GREAT CANADIAN ROOF DOCTOR
SIDNEY SCOOTERS LTD.
2378 Beacon Avenue, Sidney - - - - - - - - - - - - - - 250 654-0021 www.sidneyscooters.ca
SEAL YOUR ROOF ~ DON’T RE-ROOF ~ WEATHERPROOF
www.cdnroofdr.com.... (See our ads on page 3 & 30)... .250 858-0103
Screen Printing Mega Screen Productions Inc., Victoria - - - - - - - - - - - - - - - -250 380-6800
Know whom you are dealing with
Security Control Equipment, Sys/Monitor Price’s Alarms, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 384-4104
Security Guard & Patrol Service The Canadian Corps Of Commissionaires, Victoria - - - - - - - -250 727-7755
Security Products WIZARD SCREENS & MORE
493-B Burnside Road East, Victoria- - - - - - - - - - 250-384-8931 www.wizardvictoria.com www.wizardscreens.com (See our ad on page 7 & 31)
Security Systems Consultants Paladin Security, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 380-1965
Self Defense Personal Protection Systems Inc., Victoria - - - - - - - - - - - - - -250 478-9119
Senior Companionship Care Haven Home Care Ltd., North Saanich - - - - - - - - - - - - - - - -250 213-3684
HELPING HANDS PERSONAL SUPPORT SERVICES
. . . Touching lives in practical ways . . . Dedicated personal care – fully bonded and insured www.helpinghandspss.ca - - - - - - - - - - -Sidney 250 881-0118
Senior Home Care Elder Life Advocacy & in Home Care, Qualicum Beach - - - - -250 594-3350
HELPING HANDS PERSONAL SUPPORT SERVICES
. . . Touching lives in practical ways . . . Dedicated personal care – fully bonded and insured www.helpinghandspss.ca - - - - - - - - - - -Sidney 250 881-0118
HOME INSTEAD SENIOR CARE OF GREATER VICTORIA www.homeinstead.ca - - - - - - - - - - - - - Victoria 250 382-6565
Luxcare Lifestyle Inc., Victoria - - - - - - - - - - - - - - - - - - - - - -250 590-1689
CONCORD ROOFING INC.
“Serving Vancouver Island & Gulf Islands”
“Serving Vancouver Island & Gulf Islands”
“Serving Vancouver Island & Gulf Islands” “Serving Vancouver Island & Gulf Islands”
NEW & REROOFING
Don’t Re-Roof, Weatherproof! Don’t Re-Roof, Weatherproof! Don’t Re-Roof, AFTER BEFORE BEFORE AFTER Weatherproof! Don’t Re-Roof, Weatherproof!
BEFORE AFTER AFTER BEFORE BEFORE AFTER
Searchers of Records
BEFORE BEFORE BEFORE
Visit CDNROOFDR.COM
AFTER AFTER AFTER
or call 1 888 677 6310
CDNROOFDR.COM or call 1·888 677Inspections 6310 NewVisit Roofing · Weatherproofing Roof CDNROOFDR.COMor or call1 1 888677 6776310 6310 Visit Visit CDNROOFDR.COM call 888
New Roofing · Weatherproofing · Roof Inspections New Roofing· Weatherproofing · Weatherproofing · · Roof RoofInspections Inspections New Roofing
Professional installers of • Concrete Tiles • Cedar Shakes
• Membrane Systems • Laminate Shingles
Seniors Discounts Free Estimates Labour Guarantees Material Warranties Licensed & WCB Coverage
250.754.4568
email: concordroofing@shaw.ca 2130 Godfrey Rd., Nanaimo BC
Quality Work at Reasonable Prices BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
SENIOR HOUSING/LIVING – STONE SETTING-INTERLOCKING PAVERS Senior Housing/Living
SAM THE ROOFER
Legion Manor Victoria Retirement Living, Saanichton- - - - - -250 652-3261
Senior Move Manager Home Again Seniors Transition Services, Sooke- - - - - - - - - -250 984-4044
Serving Vancouver Island & The Gulf Islands For Over 50 Years!
Seniors Specialty Services DELANEY RELOCATION SERVICES
Just ask us how to move for FREE - - - - - - - - - - 250 338-3359 www.delaneyrelocation.com - - - - - - - - - - - - -1 250 339-1188 (See our ad on page 24)
Haven Home Care Ltd., North Saanich - - - - - - - - - - - - - - - -250 213-3684 P.A.T.S. Personal Assistance to Seniors, Nanaimo - - - - - - - -250 760-0585
Septic Tanks & Systems Contractors & Dealers Aardvark Septic, Cobble Hill- - - - - - - - - - - - - - - - - - - - - - - -250 743-4214
6 MONTH ST NO INTERE PAYMENT PLAN - OAC
EARTHSERVICE DRAINMASTER INC. SEE OUR AD ON PAGE 14 & 27
6459 Pat Bay Hwy, Victoria - - - - - - - - - - - - - - - 250 474-4733 www.earthservice.ca- - - - - - - - - -(See our ad on page 14 & 27)
GOODSENSE PLUMBING, HEATING & DRAIN CLEANING 2014 BBB TORCH AWARD FINALIST-Plumbing & Drainage Contractors www.goodsenseplumbing.ca - - - - - - - - - - - - - - 250 213-8700
Sewer Inspection WADE ROBERTS PLUMBING
gotpipes.ca---(See our ad on page 27) - - - - - - - - - - -250 883-7545
Sewing Supplies GALA FABRICS LTD.
104 – 1483 Douglas St, Victoria www.galafabrics.com -250 389-1312
Screens - Windows & Doors
WIZARD SCREENS & MORE SEE OUR AD ON PAGE 7 & 31
www.wizardvictoria.com--------------------250 384-8931
Shoes-Retail
• Specializing In Premium Grade Products • Roof Maintenance • • Certified Roofing Applicators • Cedar Products • Fully Insured • • Metal Roofing Products •
FREE
ESTIMATES
www.earthservice.ca----------------Victoria 250 474-4733
Sewer Cleaning Contractors EARTHSERVICE DRAINMASTER INC.
250-656-1128
Mill Bay 250-743-0789
www.samtheroofer.ca
2335 Amity Dr. • North Saanich • V8L 1B8
LOCALLY OWNED
LOCALLY OWNED CUSTOM FABRICATION Large IScreens n d u s t r i& e sMore Inc. CUSTOM FABRICATION Retractable Screens Opening
• Retractable Screens • Security Screens Security Screens Retractable Opening Screens • Window and DoorLarge Screens Screen Heavy Duty Sliding Screens • Retractable Awnings Custom Made Window Screens • Terrace / Deck Awnings Screens • Security Products:Motorized Rollshutters • Steel: Gates, BarsRetractable & Grills Awnings Large Opening • Home Security Solutions Pergola Canopies • Storefront Security Solutions Entry Door Awnings Retractable Screen • Roll Shades / Rollshutters 1-888-949-3667 • Entry Door Canopies 250-384-8931
Showroom 493 Burnside Rd. E • www.wizardscreens.com • www.wizardvictoria.com
BUILD THE BEST FREE DESIGN
Shopping Centers & Malls Siding Contractors Custom Pro Exteriors Ltd, Victoria- - - - - - - - - - - - - - - - - - - -250 474-7725
Siding Materials
CONSULTATION
Pro Tech Exterior Products, Victoria- - - - - - - - - - - - - - - - - - -250 382-5885
Signs
Models & Designs to Fit Every Budget
Capital Sign & Display, Victoria - - - - - - - - - - - - - - - - - - - - -250 383-7442
Skin Care Clear Skin Victoria Laser & Wellness Group Ltd- - - - - - - - - -250 590-4295
• See it before it’s built! • Ask about CAD Design
Skylights Donnelly Skylights, Ladysmith - - - - - - - - - - - - - - - - - - - - - -250 924-8828
Showroom: 1-721 Pembroke St., Victoria • 250-474-4829 www.northerntropic.ca
Sod & Sod Service
Windows and Doors
Ponderosa Sod Farm Ltd., Courtenay- - - - - - - - - - - - - - - - - -250 334-2344
Souvenirs-Retail Cowichan Trading Co. 1984 Ltd., Victoria- - - - - - - - - - - - - - -250 383-0321
Making You Warm All Over!
Spas & Hot Tubs-Dealers Affordable Hot Tubs & Saunas Ltd., Victoria - - - - - - - - - - - -778 433-6786 Aquafun Family Pools & Spas Ltd., Duncan - - - - - - - - - - - - -250 748-2611 Skyview Industries Ltd., Saanichton - - - - - - - - - - - - - - - - - -250 652-0888 The Soakhouse, Nanaimo - - - - - - - - - - - - - - - - - - - - - - - - -250 758-7155 Vintage Hot Tubs Inc., Victoria - - - - - - - - - - - - - - - - - - - - - -250 382-7727
Special Needs Counselling Osanis Counselling And Consulting Inc., Victoria - - - - - - - - -250 216-1983
✔ New Construction and Renovation Specialist ✔ Custom Door Shop ✔ Qualified Install Team ISLAND OWNED AND OPERATED FOR 14 YEARS
Sporting Goods-Retail
PLEASE CALL FOR A FREE ESTIMATE
Grey River Netting Inc., Campbell River- - - - - - - - - - - - - - - -250 287-2525
Stone Setting-Interlocking Pavers Brickworks Paving, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 896-7644
®
250-384-8931
Mayfair Shopping Centre Limited Partnership, Victoria - - - - -250 383-0541 University Heights Shopping Centre, Victoria- - - - - - - - - - - -250 477-2122
www.vanislewindows.com - - - - - - - - - Victoria 250 383-7128 Nanaimo 250 754-0814- - - - - - - - - - Courtenay 250 897-3347 (See our ads on page 34 )
A+
Visit Our Expanded Showroom: 493-B Burnside Road East, Victoria www.wizardscreens.com Visit Our Expanded Showroom Open Mon.to Fri. 9-5 in Victoria Sat. by appt. ISCREENS n d u s t r i&e s Inc. MORE
Baggins Shoes, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 388-7022
VAN ISLE WINDOWS LTD.
31
®
VICTORIA 250.385.9570 • DUNCAN 250.746.9570 Canada Toll Free: 1.877.746.9570
www.sbwindowsanddoors.com
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
MILGARD
WINDOWS AVAILABLE IN VINYL FIBERGLASS WOODCLAD ALUMINUM
Ask about our Exciting Colour Range
32
STORAGE-HOUSEHOLD & COMMERCIAL – TRAVEL AGENCIES & BUREAUS
Storage-Household & Commercial
Taxes-Consultants & Representatives
Big Steel Box, Sidney - - - - - - - - - - - - - - - - - - - - - - - - - - - -778 426-1122 All Secure Storage Ltd., Courtenay - - - - - - - - - - - - - - - - - - -250 338-8128
DONE RIGHT MOVING
Enabled Financial Solutions Ltd.
SEE OUR AD ON PAGE 24
smoothmovers250@gmail.com-------------250 418-1747 Keating Self Storage Ltd., Saanichton- - - - - - - - - - - - - - - - -250 652-4491
DISABILITY TAX CREDIT SPECIALISTS
Stucco & Exterior Coating Contractors BLUE SKIES PAINTING & RENOVATIONS
Average Refund Over $10,000
Painting, Stucco, Weather Proofing & Renovations - - - 250 479-7747 Serving Greater Victoria for over 20 years! (See our ad on page 26)
Century 21 Stucco Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 721-3456
CHIC LIQUID VINYL EXTERIOR COATING SYSTEM SEE OUR AD ON PAGE 25
We Collect When You Collect
Student Housing Upper 113-937 Dunford Ave. Victoria, BC
Sunrooms & Solariums
250-514-2699
www.enabledfinancial.ca
AACT FINANCIAL SOLUTIONS INC.
www.aact.ca - - - (See our ad on this page) - - - 250 383-3834
ENABLED FINANCIAL SOLUTIONS LTD.
Upper 113 - 937 Dunford Avenue - - - - - - Victoria 250 514-2699 www.enabledfinancial.ca (See our ad on this page)
TOTAL PREPARE INC.
Emergency Preparedness for the Home, School & Workplace www.totalprepare.ca - - - - - - - - - - - - - - - - - - - 778 265-5331 (See our ad on page 16)
Sweepers-Power South Island Power Sweeping Ltd, Sidney- - - - - - - - - - - - - -250 744-7602
Swimwear & Accessories Courtenay Swim Shop, Courtenay- - - - - - - - - - - - - - - - - - - -250 338-8465
Tattooing Universal Tattooing Ltd., Victoria - - - - - - - - - - - - - - - - - - - -250 382-9417
Tax Return Preparation
Taxicabs BLUEBIRD CABS LTD. www.taxicab.com.................... Dispatch, Victoria 250 382-2222
Technical Support Services Telecommunication Equipment & Systems Dealers Hardwire Telecom Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 592-9473
Television & Radio-Dealers Atlas Stereo & TV Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 385-2712 CTV Vancouver Island (CIVI-TV), Victoria - - - - - - - - - - - - - - -250 381-2484
Ticket Sales-Events
YourCorporate one stop Tile-Ceramic-Contractors & Dealers Small Business shop financial
VIP Tickets Canada Inc., Victoria- - - - - - - - - - - - - - - - - - - - -855 315-1603 Serious Tile Works, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 213-2460 Tenor Tile, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 385-8855
Personal & •Estate Tax Prep • Accounting Free Financial Taxes Consulting • InsuranceTire Dealers AACT FINANCIAL SOLUTIONS INC. 1353 Esquimalt Rd • www.aact.ca • 250-383-3834
1353 Esquimalt Rd. • 250-383-3834 www.aact.ca
AACT FINANCIAL SOLUTIONS INC.
www.aact.ca - - - (See our ad on this page) - - - 250 383-3834
H&R Block Canada Inc., Calgary - - - - - - - - - - - - - - - - - - - - -800 561-2154
MORINE & CO. CHARTERED PROFESSIONAL ACCOUNTANTS LLP 975 Terminal Ave. North - - - - - - - - - - Nanaimo 250 753-9193 312-1959 152nd Street - - - - - - - - - - White Rock 604 531-0982 www.morineandco.com
PAIN FREE TAX & BOOKKEEPING SERVICE
2015 BBB TORCH AWARD WINNER-Professional Services 306-830 Shamrock St. www.painfreetaxes.ca - - 250-483-1987
BIG O TIRES – VICTORIA
1319 Quadra Street, Victoria - - - - - - - - - - - - - - 250 384-7477 www.bigotiresvictoria.com
Bilingu al service s
CITY DISCOUNT TIRES
New and Guaranteed Used Tires/Auto Repairs and Service #1-798 Fairview at Ellery, Victoria - - - - - - - - - - 778 440-8473 Best Used Tire Warranty in the Business!
Duncan Tire 1999 Ltd., Duncan - - - - - - - - - - - - - - - - - - - - - -250 746-4488 Fountain Tire - Nanaimo, Nanaimo - - - - - - - - - - - - - - - - - - -250 758-1508 Sidney Tire Ltd., Sidney - - - - - - - - - - - - - - - - - - - - - - - - - - -250 656-5544 Six Mile Tire, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 478-8241 Tires Unlimited, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 386-6367
Tire Retread & Repair - Equipment & Supplies OK Tire & Auto Service, Courtenay - - - - - - - - - - - - - - - - - - -250 338-5695
Tools-Rent
DID YOU KNOW? BBB honours businesses for their commitment to ethics and trust in the marketplace. Nominate a business for a BBB Torch Award at bbb.org/vancouver-island.
www.kustomtowing.ca 647B Dupplin Rd
Serving ictoria and Victoria area.
Locally Owned & Operated
Doing it Right!
www.kustomtowing.ca 647B Dupplin Rd 250-381-0110 Doing it Right! Doing it Right! VICTORIA VICTORIA
WESTSHORE WESTSHORE
250-475-3211
250-475-3211 250-475-3211250-478-8374 250-478-8374 ®
®
PC Helpline Computer Support Inc, Victoria - - - - - - - - - - - - -250 361-1776
Television Stations & Broadcast Companies
Accounting & Taxes
Locally Owned & Operated
Serving Victoria & The Westshore Since 1973
Canada Homestay Network, Victoria- - - - - - - - - - - - - - - - - -250 412-3813
Survival Products
Serving Victoria ictoria and area.
We move just about anything!
www.liquidvinylsystem.com - - - - - - - - 250 858-6308
www.northerntropic.ca - - - - - - - - - - - - - - 250 474-4829
We move just about anything!
250-381-0110
Stucco Doctor East, Victoria - - - - - - - - - - - - - - - - - - - - - - - -250 474-3037
NORTHERN TROPIC FOUR SEASONS SUNROOMS SEE OUR AD ON PAGE 31
Towing-Automotive
Richlock Rentals & Sales, Sidney - - - - - - - - - - - - - - - - - - - -250 656-9422
Tours-Operators & Promoters
Serving VICTORIA & & www.totemtowing.com Serving VICTORIA
3333 Tennyson Ave. Victoria, BC V8Z 3P5 thethe WESTSHORE since 1973 WESTSHORE since 1973 All-Ways Towing (2009) Ltd., Victoria - - - - - - - - - 250 727-2424 www.kustomtowing.ca - - - - - - - - - - - (See our ad on page 33) Cowichan Towing Ltd., Duncan- - - - - - - - - - - - - - - - - - - - - -250 746-7055 tMILL BAY TOWING & RECOVERY LTD.
Servicing the South Cowichan Valley Dependable 24-Hour Towing & Emergency Roadside Service www.millbaytowing.com - - - - - - - - Mill Bay 250 743-1552
TOTEM TOWING
www.totemtowing.com - - - - - - - - - - - - - - - - - - 250 475-3211 (See our ad on this page)
Westshore Towing Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 474-1369
Training Programs Coaching and Leadership International Inc., Brentwood Bay -250 652-5390
Transmissions-Automobile Alberni Automatic Transmission Ltd., Nanaimo - - - - - - - - - -250 753-3268
BULLFROG TRANSMISSIONS LTD.
With a Reputation you can trust! - - - 750 Roderick Street, Victoria www.bullfrogtrans.com - - - - - - - - - - - - - - - - - - - 250 475-2323
C&S Transmission Specialties Ltd., Lantzville- - - - - - - - - - - -250 390-1871 Duncan Automatic Transmission Ltd., Duncan - - - - - - - - - - -250 748-5434 Sidney Transmission & Autocare, Sidney- - - - - - - - - - - - - - -250 655-3707 Victoria Transmission & Auto Care 2010 Ltd., Victoria - - - - -250 382-2833 WestShore Transmissions Ltd., Victoria- - - - - - - - - - - - - - - -250 478-7070
Travel Agencies & Bureaus CruisePlus Management Ltd., Lantzville - - - - - - - - - - - - - - -250 390-0220 Expedia CruiseShipCenters - Nanaimo, Nanaimo - - - - - - - - -250 390-7401 Expedia CruiseShipCenters - Victoria, Victoria - - - - - - - - - - -250 381-7447 Expedia CruiseShipCenters - Comox Valley, Courtenay - - - - -250 334-3323 Merit Travel Inc. - Vancouver Island, Victoria - - - - - - - - - - - -250 477-0131 Selloffvacations.com, Victoria - - - - - - - - - - - - - - - - - - - - - -250 474-1010
Mile Zero Tours, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 590-0811
Tourist Attractions Butchart Gardens, Brentwood Bay - - - - - - - - - - - - - - - - - - -250 652-4422
Tourist Information Tourism Victoria, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 414-6999
Look for the Signs of a BBB Accredited Business
DID YOU KNOW? BBB works with government and enforcement agencies to investigate unethical business practices.
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
TREE SERVICE – WINDOW COVERINGS Ventilation - Commercial & Residential
Tree Service
33
Water Pressure Cleaning All Brite Cleaning, Victoria - - - - - - - - - - - - - - - - - - - - - - - - -250 480-5234
Water Well Drilling & Service
VANCOUVER ISLAND’S
Premiere Tree Service
VENTILATION - COM.& RES. AIR DUCT AND HVAC CLEANING
• Tree Removal • Spiral Thinning • Tree Topping • Lot Clearing • Stump Grinding & Removal • Hedge Trimming & Shaping • Bucket Truck & Climbing • 60 Foot Boom Truck...and more!
250-380-7090
phillipspowervac@shaw.ca
www.phillipspowervacuum.ca
VICTORIA & DUNCAN
250-516-8315
Waterproofing Contractors
I
DRAINSCOPE.NET-THE DRAINAGE SOLUTION COMPANY SEE OUR ADS ON PAGE 2,7 & 25
www.drainscope.net----------------Victoria 250-590-1535
EARTHSERVICE DRAINMASTER INC.
6459 Pat Bay Hwy, Victoria - - - - - - - - - - - - - - - 250 474-4733 www.earthservice.ca- - - - - - - - - -(See our ad on page 14 & 27)
ISLAND BASEMENT SYSTEMS
NANAIMO
250-240-8315
From the Basement...to the Attic! And Nasty Crawl Spaces too! www.ibsg.ca---Toll Free 877 379-2768---Victoria 250-385-2768
PHILLIPS POWER VAC LTD.
www.phillipspowervac.ca-----(See our ad on this page)-----250-380-7090
CAMPBELL RIVER
FULLY INSURED FREE ESTIMATES
Drillwell Enterprises Ltd., Duncan - - - - - - - - - - - - - - - - - - - -250 746-5268
250-203-5324
Veterinarians
www.adamstreeservices.weebly.com | 24 Hour Emergency Service
Shaw Pet & Equine Hospitals, Saanichton- - - - - - - - - - - - - -250 652-4312
ADAMS TREE SERVICE
Vinyl Decks & Railings
YOUR ISLAND’S TREE REMOVAL PROFESSIONALS ~ FROM VICTORIA TO CAMPBELL RIVER------------250 516-8315 www.treevictoria.com - - - - 1106 Neild Rd Victoria BC V9C 3X5 (See our ad on this page)
Vitamins & Food Supplements THE VITAMIN SHOP
1212 Broad Street, Victoria - - - - - - - - - - - - - - 250 386-1212 www.canadianvitaminshop.com
CAPITAL TREE SERVICE
Certified Arborists – 24/7 Emergency Tree Service www.capitaltreeservice.ca - - - - - - - - - - - - - - - 250 415-7244
Island Murphy Beds, Victoria - - - - - - - - - - - - - - - - - - - - - - -250 590-6165
MURPHY WALL-BEDS OF CANADA SEE OUR AD ON PAGE BBB-2
Tree Service Pruning ADAMS TREE SERVICE Trophies
Elite Sportswear & Awards, Victoria- - - - - - - - - - - - - - - - - -250 479-2242
Waste Water Contractors
Truck Dealers
Enerheat DRAINMASTER INC. Enerheat 6459 Pat Bay Hwy, Victoria - - - - - - - - - - - - - - - 250 474-4733 ATTN: Bill Gibson 2044 LORNE TERR Trucking-Water Hauling www.earthservice.ca- - - - - - - -(See our ad on page 14 & 27) ATTN: Bill Gibson 2044 LORNE TERR BC V8S2H8 2044 LORNE TERR South Island Water Ltd., Sooke - - - - - - - - - - - - - - - - - - - - -250 516-5066 VICTORIA Water Companies-Bottled, Bulk, Etc. VICTORIA BCBCV8S2H8 Canada VICTORIA V8S2H8 Trucking Transportation Brokers Canadian Springs Water Co., Victoria - - - - - - - - - - - - - - - - -877 442-7873 Canada Canada Old Victoria Water Co. Ltd., Saanichton - - - - - - - - - - - - - - -250 744-2333
EARTHSERVICE Berk’s Intertruck Ltd., Nanaimo- - - - - - - - - - - - - - - - - - - - - -250 758-5217 ATTN: Enerheat Bill Gibson
Nicholson Ventures Ltd., Chemainus - - - - - - - - - - - - - - - - - -250 324-1001
Wheel Chair Lifts & Ramps Angel Accessibility Solutions Ltd., Victoria - - - - - - - - - - - - -250 383-0405
Wheel Chairs Window Cleaning
Directives pour épreuve
pour épre Cap’s Cleaners, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -par -250Directives 380-2662 COURRIER seuleme Directives pour
par COURRIER seule DOUG’S WINDOW WASHING & HOME MAINTENANCE par votre COURRIER Veuillez vérifier épreuve et cos
www.murphybeds-victoria.com-- - - - - - 250 744-2195
www.treevictoria.com ----(See our ad on this page)---- 250 516-8315
Clarke Engineering & Welding Ltd., Victoria - - - - - - - - - - - -250 475-2400
Island Mediquip Ltd., Victoria- - - - - - - - - - - - - - - - - - - - - - -250 391-0388
Wall Bed Sales
Davey Tree Expert Company Of Canada Ltd., Victoria - - - - - -250 383-7911 Scotty Tree & Arborist Service, Sidney - - - - - - - - - - - - - - - -250 220-9298
Welcome Wagon Ltd., Toronto - - - - - - - - - - - - - - - - - - - - - -416 497-8688
Welding
Lifestyle Markets & Select Stores, Victoria - - - - - - - - - - - - -250 384-3388
4370 Interurban Road, Victoria- - - - - - - - - - - - - 250 479-3873 www.bartlett.com
Weight Control Services Herbal Magic Weight Loss & Nutrition Centres, Nanaimo - -250 390-0677
Welcome Service for Newcomers
High Definition Roofing Ltd - - - - - - - - - - - - - - - - - - - - - - - -250 208-8866
BARTLETT TREE EXPERTS
Rain Coast Weatherproofing and Restoration Inc., Brentwood Bay - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 216-2046
Water Pure & Simple, Courtenay - - - - - - - - - - - - - - - - - - - -250 334-1666
www.dougswindowcleaning.com - - - - - - Victoria 250Nom 744-8611 Veuillez vérifier votre épreuve de l’entreprise
Veuillez vérifier votre ép Garden City Window Cleaning, Victoria- - - - - - - - - - - - - - - -250 886-3149 Nom dedel’entreprise Numéro(s) Nomtéléphone de l’entreprise Numéro(s) de téléphone Adresse MJ HOME CARE SERVICES Numéro(s) de télépho Adresse Site Web Windows, Gutters, Roof Demossing & Power Washing Adresse Site Web www.mjwindowcleaning.ca- - - - - - - - - - Victoria 250 508-6095 Site Web des corrections, veuillez Pristine Windows & Power Washing Ltd., Victoria - - - - - - -Pour -250 884-4999 des corrections, ve et nous fournir des ins The Window Viper, Duncan - - - - - - - - - - - - - - - - - - - - - - -l’épreuve -250Pour 815-5877 Pour des correction et nous fournir de Victoria Window Cleaning, Victoria- - - - - - - - - - - - - - - - - -claires -250l’épreuve 881-8181 et l’épreuve détaillées télécop etparnous four
Window Coverings
claires et détaillées 1 877 545-6320 danspar les télé 48 claires et détaillées p 1 877 545-6320 dans le
1 877 545-6320 da Dyler’s Window Fashions Inc., Victoria - - - - - - - - - - - - - - - -250 381-2122 Pacific Blinds & Drapes, Victoria - - - - - - - - - - - - - - - - - - - -250 383-8515
RUFFELL & BROWN WINDOW FASHIONS
1-2745 Bridge St, Victoria - - - - - - - - - - - - - - - - 250 384-1230 www.ruffell-brown.com - - - - - - - - - - (See our ad on page 8)
Devin Sorenson Saffron Window Fashion & Drapery, Victoria - - - - - - - - - - - -250 744-2523 Devin Sorenson tel 250 590−8858 ; fax 1 877 585−8197 ; Devin Sorenson Tidal Blinds, Crofton - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 416-0097 Water Filtration & Purification Equipment CLASS A INTERIORS LTD. teltel250 590−8858 ; fax 1 877 585−8197 ; ; 250 590−8858 ; fax 1 877 585−8197 AquaSafe Systems, Saanichton - - - - - - - - - - - - - - - - - - - - -888 942-0226 www.classainteriors.com - - - - Campbell River 250 287-2643 16165359AB Island Waterworks Ltd., Brentwood Bay - - - - - - - - - - - - - - -250 652-0238 Greggs Furniture & Upholstery Ltd., Victoria - - - - - - - - - - - -250 388-7365 16165359AB 16165359AB Water Heater Dealers & Repair Upholsterers Carpet & Area Rug Cleaning KNOW? 16165359AB / TD /- DQCWWP / E / 2503821224 / Y / DID / P / 1 /YOU N/ / E / ADI Page 1 of 1 16165359AB / TD / DQCWWP / E /E ADI Page 1 of11of 1 16165359AB / TD / DQCWWP / /E2503821224 / 2503821224 / ADI Page GOODSENSE PLUMBING, HEATING/&EDRAIN CLEANING / Y // Y // P // P1 / 1N // N / COASTAL CLEANERS GB012014 / Devin Sorenson / 1−4929881374 BBB helps people find and recommend BBB TORCH AWARD FINALIST-Plumbing & Drainage Contractors Trusted Professional Carpet Cleaning for over 42 years! www.goodsenseplumbing.ca - -/ -1−4929881374 - /- -1−4929881374 - - - - - - - - 250 213-8700 / Devin Sorenson GB01 / Devin Sorenson www.coastalcleaners.ca - - - - - - - - - - - Victoria 250 598-4747 GB01 businesses, brands and charities they (See our ad on page 10) Enerheat 150908 PLUMBING WADE/ ROBERTS Enerheat / 150908 Enerheat / 150908 www.gotpipes.ca - - - - - - - - - - - - - - - - - - - - - - 250 883-7545 trust.Etc. / 1602 (See our ad on page 27) / Windows−Vinyl, can (SAAN)Saanich Peninsula Acrylic, (SAAN)Saanich Peninsula / Windows−Vinyl, Acrylic, / 1602 (SAAN)Saanich Peninsula / Windows−Vinyl, Acrylic, Etc.Etc. / 1602
Upholsterers
*16165359AB*
*16165359AB*
*16165359AB*
Vacation Rentals
JP by the Sea Vacation Rentals and Management, Sooke- - -250 514-5547 Tofino Beach Homes, Tofino - - - - - - - - - - - - - - - - - - - - - - - -250 725-2570
Serving The Island For 38 Years Serving The Island For Years Serving The Island For 3838 Years
TOFINO BEACH HOMES Privately Owned Vacation Rental Homes Available Spectacular Beach Front or Charming Harbour Front
www.tofinobeach.com -------------------- 250 725-2570
TOFINO'S PREMIER VACATION RENTALS
Private beachfront homes, cozy beachside cabins & charming harbourfront condos - call today for a relaxing get-away 250 725-2779 www.tofinovr.com - - - - - - - - - Toll Free 1 877 799-2779
Vacuum Cleaners-Household-Dealers Global Vacuums, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - -250 475-8833 Vacuum Centre, Victoria- - - - - - - - - - - - - - - - - - - - - - - - - - -250 388-7749
Vacuum Cleaners-Service & Repair Cole’s Vacuum, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 721-0021 Royal Oak Vacuums Sales & Service, Victoria - - - - - - - - - - -250 881-1800
ENERHEAT ENERHEAT ENERHEAT
FREE FREE FREE ESTIMATES ESTIMATES ESTIMATES
Window Window Window Replacement Replacement Replacement Specialists Specialists Specialists • Vinyl Windows • Patio Doors • Thermal Sealed Units
• Vinyl Windows • Patio Doors • Thermal Sealed Units • Vinyl • Patio Doors • •Thermal Sealed Units •Windows Bay Windows • Skylights Solariums • Bay Windows • Skylights • Solariums • Bay Windows • Skylights • Solariums
250 382-1224 250 382-1224 250 382-1224 enerheatrenos.com enerheatrenos.com enerheatrenos.com
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
34
WINDOWS– YOGA INSTRUCTION Windows & Doors-Installation & Service cont
Windows Northwest Window & Door Co. Ltd., Victoria- - - - - - - - - - - -250 380-7580
493-B Burnside Road East, Victoria- - - - - - - - - - 250-384-8931 www.wizardvictoria.com www.wizardscreens.com (See our ad on page 7 & 31)
MURPHY WALL-BEDS SB WINDOWS & DOORS NORTHERN TROPIC FOUR SEASONS SUNROOMS SEE OUR PAGE 2 SEE OUR ADAD ONON PAGE ____ SEE OUR AD ONTHIS PAGEPAGE 31
www.murphybeds-victoria.com 744-2195 www.qualityplumbing-heating.ca 250 474-4829 721-0012 Victoria --- 250 385-9570- -Duncan 746-9570 www.northerntropic.ca - - - - - ----------250 - ---------250
The Vinyl Window Company, Sidney - - - - - - - - - - - - - - - - - -250 652-0790
THERMAL KING GLASS
102-1830 Old Island Hwy. - - - - - - - - - Victoria 250 478-1286 www.tkglass.com
Van Isle Windows Ltd., Victoria - - - - - - - - - - - - - - - - - - - - -250 383-7128
Windows & Doors-Installation & Service
404 Hillside Ave., Victoria 250-383-7128 690P Comox Rd., Nanaimo 250-754-0814 #8, 241 Puntledge Rd., Courtenay 250-897-3347 www.vanislewindows.com
2014 TORCH AWARD
WINNER
LARGEST Manufacturer & Installer of Replacement Windows on Vancouver Island! Big City Glass, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - -250 661-5175 Complete Window Services, Parksville - - - - - - - - - - - - - - - -250 248-5959
PNR SCREENS LTD.
MORE THAN JUST SCREENS! • We Sell & Install Vinyl Windows & Doors • Replace Broken Sealed Windows • We Manufacture & Install All Types of Window, Door, Solarium & Skylight Screens
Saanichton http://www.pnrscreens.ca - - - - - - - -Saanichton (See our ad on this page)- - - - - - - - - - - - - - - -l:250-652-4612
PacificView Windows & Doors, Sidney - - - - - - - - - - - - - - - -778 351-0202
FREE ESTIMATES: 250-652-4612 6680 Mirah Rd. Saanichton pnrscreens@gmail.com • www.pnrscreens.ca
New Construction and Renovation Specialist Victoria - - - -250 385-9570 Duncan - - - - - - 250 746-9570 www.sbwindowsanddoors.com - - - - (See our ad on page 31) SEE OUR ADS ON THIS PAGE
www.tkglass.com----------------Victoria 250 478-1286
VAN ISLE WINDOWS LTD. SEE OUR AD ON THIS PAGE
2014 BBB TORCH AWARD WINNER
Windows-Installation/Service ENERHEAT RENOVATIONS
www.enerheatrenos.com- - - - - - - - - - Victoria 250 382-1224 (See our ad on page 33)
PNR SCREENS LTD. We see it through
SINCE 1980
RESIDENTIAL & COMMERCIAL REPLACEMENT & REPAIRS
FAMILY OWNED AND OPERATED ~ SERVING VICTORIA FOR OVER 30 YEARS
250-478-1286 102-1830 Old Island Hwy., Victoria www.tkglass.com
Windows-Wood Oakridge Windows & Doors, Victoria - - - - - - - - - - - - - - - - -250 384-4478
Winemaking Equipment & Supplies Wine Kitz - Sidney- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 654-0300
Wineries de Vine Vineyards, Saanichton - - - - - - - - - - - - - - - - - - - - - -250 665-6983
Yoga Instruction Kathleen’s Yoga-in-a-Chair, Victoria - - - - - - - - - - - - - - - - - -250 590-1533
DID YOU KNOW? Scam Tracker is a free online tool for consumers and businesses to report on and monitor scams impacting their region and North America. www.bbb.org/scamtracker.
www.vanislewindows.com - - - - - - - - - - - Victoria 250 383-7128 Nanaimo 250 754-0814- - - - - - - - - - - - - Courtenay 250 897-3347
Centra Windows Ltd., Victoria - - - - - - - - - - - - - - - - - - - - - -250 412-2525
Professional Installation of Premium Vinyl Windows & Doors
Windows-Vinyl Enerheat, Victoria - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -250 382-1224
SB WINDOWS & DOORS
THERMAL KING GLASS LTD.
SALES • SERVICE • REPAIRS
Windows-Shades WIZARD SCREENS & MORE
Saanichton http://www.pnrscreens.ca - - - - - - - -Saanichton (See our ad on this page) - - - - - - - - - - - - - - - - - :250-652-4612
Safe & Sound Window Film & Renovations, Comox - - - - - - -250 339-7003
SB WINDOWS & DOORS
New Construction and Renovation Specialist Victoria - - - -250 385-9570 Duncan - - - - - - 250 746-9570 www.sbwindowsanddoors.com - - - - (See our ad on page 31) Thermal King Glass Ltd., Victoria - - - - - - - - - - - - 250 478-1286 Van Isle Windows Ltd., Victoria - - - - - - - - - - - - 250 383-7128
BBB is about more than just complaints. We want to hear about your good and bad experiences and interactions with businesses. Submit a BBB Customer Review at bbb.org/reviews.
WINDOWS | SEALED UNITS | SKYLIGHTS | SUNROOMS | SHOWERS | MIRRORS
NOTES
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
PROTECT YOUR IDENTITY: SHRED DOCUMENTS REGULARLY
35
Getting into the habit of regularly and responsibly shredding private information is a vital step in protecting yourself from identity theft. It’s important to get into a scheduled routine of digging out any old receipts, bank or credit card statements, pay stubs, tax returns and investment information – and get them shredded! To help consumers stay on top of their annual build of sensitive documents, BBB serving Vancouver Island in partnership with Access Records and Media Management has hosted annual (by donation) community shredding events in Victoria for the past five years. Small businesses and consumers are invited to bring a maximum of five bags or five boxes of paper documents for secure onsite shredding in Access Records’ mobile shredding truck. Over $11,000 has been raised through these annual shredding events, all of which has been donated to different local charities each year. As well, more than 45,000 pounds or (1,800+ filing boxes) of confidential documents have been shredded. For more information about the next BBB shredding event, check out our website at bbb.org/Vancouver-island. Events are typically held in the spring of each year.
WHAT SHOULD I SHRED? All private financial and personal documents should be shredded when you no longer need them. (And be sure to store them in a safe, locked place while you need them!). The following are a few items that people often overlook when it comes to shredding:
Cancelled checks
Canceled checks with no long-term significance for tax or other purposes can be destroyed after one year. However, canceled checks that support tax returns, such as charitable contributions or tax payments, should be held for at least seven years – long enough to cover the sixyear tax assessment period. BBB advises that consumers
indefinitely keep any canceled checks and related receipts or documents for a home purchase or sale, renovations or other improvements to owned property, and nondeductible contributions to an individual retirement account.
Deposit, ATM, credit card and debit card receipts
Consumers should save credit, debit and ATM receipts until the transaction appears on their statement and they have verified that the information is accurate.
Credit card and bank account statements
Credit card and bank account statements with no tax or other long-term significance can be discarded after a year; remaining statements should be kept for up to seven years. If a consumer receives a detailed annual statement, they should keep it and shred the corresponding monthly statements.
Credit card contracts and other loan agreements
Credit card contracts and loan agreements should be kept for as long as the account is active in case the consumer has a dispute with their lender over the terms of the contract. SEE SHREDDING, PAGE 36
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
36 CONTINUED FROM PAGE 35
Documentation of a purchase or sale of stocks, bonds and other investments Investors should retain documentation of a purchase or sale for as long as they own the investment and then seven years beyond that time. Monthly retirement and monthly investment account statements can be shredded annually after being reconciled with the year-end statement.
BBB Presents! Hosting an event or workshop? Looking for an excellent public speaker?
Rosalind Scott, President & CEO of the BBB serving Vancouver Island is available FREE OF CHARGE to speak at any community event.
Paycheck Stubs Paycheck stubs can be shredded yearly after the income has been reconciled with a tax forms.
Utility or monthly bills Monthly bills should be shredded the year after being received by the consumer. This way, if it’s a power bill, for example, consumers can compare this month’s bill to last year’s bill for any major changes before shredding it.
SHRED-IT CHECKLIST: DON’T JUST TOSS IT, SHRED IT! •
Documents that include Social Insurance Numbers, birth dates, PIN numbers or passwords
•
Banking documents and other financial information
•
Leases, contracts or letters that include signatures
•
Pre-approved credit card applications
•
Medical or dental bills
•
Travel itineraries
•
Used airline tickets
or business organization?
Ros presents engaging, interactive, customized content that meets the needs and interests of the audience.
Would your membership,
Presentation Topics Include:
Are you part of a senior’s group, community, company
employees or peers benefit from a presentation or workshop about identity theft, common scams, BBB services,
• Identity Theft • Top 10 Scams • Red Flags You Are Being Scammed • BBB Accreditation
or BBB Accreditation?
*Trade-mark of the Council of Better Business Bureaus used under license.
To book Ros to speak on behalf of the BBB, at your next event, call 250.386.6348 ext. 106 or email at rosalindscott@vi.bbb.org
BETTER BUSINESS BUREAU DOES NOT HEREBY ENDORSE OR RECOMMEND ANY PRODUCT, SERVICE OR COMPANY
37
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NANAIMO
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www.coastalhomeimprovement.ca RESIDENTIAL & COMMERCIAL • VAN ISLE’S INDEPENDENT AUTHORIZED CHIC® DEALER.
2015 Torch Award Winner for INSTALLATION & REPAIR ROTH TANKS
Serving the Victoria Area since 1958!
Vancouver Island’s Oldest Residential Tank Installer
• Oil Tanks
• Licensed to Transport Hazardous (Tank) Waste • Removal and Installation of Above Ground Tanks • Underground Tank Abandoning & Removing • Confined Space Certification
TIDY TANKS
• Double Walled Tanks Available • ROTH, TIDY & GRANBY Tanks Available • Free Estimates / Underground Tank Locating
“Tanks A Lot Victoria!”
GRANBY TANKS
2015 Torch Award Winner for Installation & Repair 2014 Torch Award Nominee 2013 Torch Award Winner 2011 Torch Award Nominee 2010 Torch Award Finalist 2009 Torch Award Finalist
250 385 8221
• Fully Insured for Pollution & Liability • Environmental Consultant Available Upon Request • Relocation • Inertion (fill in-place) • Oil and Water Pump-Out and Transfers • Installation of Above-Ground Enviro Tanks • Portable Service Tanks • Replacement Gauges, Filters and Valves • Soil Remediation
www.victoriatankservice.ca
Registered with WorkSafe BC
38 BBB 2013/14 Award Winner
Torch Award for Outstanding Employee in 2015
Don Strickland receives award from Gary Eisenstein (Falcon Software)
250-590-1535
Moore’s
Cleaning & Maintenance Service
Proud to be working together with “Better at Home” A new program supported by the United Way that helps seniors remain independent by offering house cleaning and yard work services. · House & Office Cleaning · Yard Work-Small Jobs · Maintenance · Janitorial
2015
TORCH AWARD
Testimonials, Specials & Information online - www.drainscope.net
WINNER
250 941-8883 LICENSED • INSURED • 100% DEDICATED TO EXCELLENCE
Bonnie & Bill Moore have been serving the Comox Valley for over 14 years!
2015 TORCH AWARD WINNERS 2015 Torch Award Winner for INSTALLATION & REPAIR
Serving the Victoria Area since 1958 Vancouver Island’s Oldest Residential Tank Installer ROTH TANKS
TIDY TANKS
• • • • • • • • • •
Oil Tanks Licensed to Transport Hazardous (Tank) Waste Removal and Installation of Above Ground Tanks Underground Tank Abandoning & Removing Confined Space Certification Double Walled Tanks Available ROTH, TIDY & GRANBY Tanks Available Free Estimates / Underground Tank Locating Fully Insured for Pollution & Liability Environmental Consultant Available Upon Request • Soil Remediation
2014 Torch Award Nominee 2013 Torch Award Winner 2011 Torch Award Nominee GRANBY TANKS
Registered with WorkSafe BC
PLUMBING & HEATING 2015 Torch Award Winner Plumbing & Drainage Contractors
2010 Torch Award Finalist 2009 Torch Award Winner
250-385-8221
“Tanks A Lot Victoria!”
www.victoriatankservice.ca
• Gas Fitter • Heating Contractor • Furnace - Sales and Service vicplumber.com
250.217.0178
39 TORCH AWARD WINNER!
HOME INSPECTIONS
LICENSED • EXPERIENCED • TRUSTED
Call today
The BBB of Vancouver Island has honoured Hatley Memorial Gardens with the award for exemplary commitment to honest and ethical business practices and consumer service excellence!
Nature walk
Compassionate Cremation Care Since 1979
250.857.0836 LICENSED HOME INSPECTOR RED SEAL JOURNEYMAN CARPENTER LICENSED CONTRACTOR
When we say, “It’s all about the families we serve and making their experience the best under the circumstances” ...we are true to our word.
Call today for your FREE planning guides!
Hatley Memorial Gardens CEMETERY & CREMATION CENTRE
2050 Sooke Road, Colwood 250.478.1754 | hatleymemorial.ca
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Service is Our Business Satisfaction is Our Guarantee!
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250-475-1310
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250-884-9663
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