February 25, 2015

Seniors 2015

DIRECTORY A Resource for Seniors Living in the Tri-Cities • FINANCE • HEALTH • SUPPORT • HOUSING • MEALS • SHOPPING • INFORMATION • SECURITY • EDUCATION • RECREATION • TRANSPORTATION • VOLUNTEERING

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Page 2 – Tri-Cities 2015 Seniors Directory

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PAGE 4 – Tri-Cities 2015 Seniors Directory

Tri-Cities 2015 Seniors Directory es Finances

The local 50 plus seniorsIfcommunity a lot like tax you file anisincome If form you fithe le an benefi income t will tax form the benefit will RAL BENEFITS

renewed automatically. be renewed automatically. the rest of the Tri-Cities, be ever-expanding and 800-277-9914 Security 1-800-277-9914 diverse, with(OAS) a broad range of backgrounds and Canada Pension Plan Canada 1-800-277-9914 Pension Plan income) interests that reflect this unique part of the Lower (taxable income) (taxable income) rvicecanada.gc.ca Mainland.

1-800-277-9914

To qualify: To qualify: y you need to: With that in mind, The Tri-City News is proud • benefi much ts and depend for on how much and for years of age or older • benefits depend on how how long you contributed howwhile long working you contributed while working to present the Spring 2015, 50 plus Seniors Canadian al residentcitizen of or legal resident of in Canada in Canada Directory, offering an equally diverse and broad da The Tri-Cities Senior Directory is produced by the Tri-City News with information is paid • supplied isOAS paid separately from OAS list of services to make life•easier andseparately activities from from the local Senior Centers, whilst every effort has been made to ensure resided t least in Canada for at least TRI-CITY the accuracy of the information supplied herein, the Tri-City to make more enjoyable.

•This candirectory apply asisearly as age • News can 60 apply orbedelay early after age 60 or delay after NEWS cannot heldas responsible for as any errors or omissions. ars (periods afteritthe age of 18 (periods TRI-CITY age 65 age 65 designed to provide an easy access list of helpful NEWS idence tions inand/or a contributions in a • ifthe the pensioner if the pensioner or common dies, spouse or common resources in our Canada community, kind of thing dies, •spouse has ry with a social which has a social law partner may apply law for disability partner may or apply for disability or used ty to help be used to help youagreement can keep by may the phone for quick reference Emergency Numbers survivor benefits ................................................. 5 ment the residence for to therequirement for benefi to connect people andsurvivor programs you ts Finances ....................................................................6 - 9 ility) need most. But it is also designed to keep you

TC TC

TABLE OF CONTENTS

Health and Support Services ..........................10 - 15

Allowance/Allowance Allowance/Allowance for the Survivor for the Survivor nths ons can before betomade months beforewith connected the rest6 of the Tri-Cities, Housing ...............................................................16 - 18 taxable taxable 1-800-277-9914 income) 1-800-277-9914 h vailable birthday.

by Forms are (non available by income)(non Information Services ........................................19 - 20 opportunities throughout these pages to reach To qualify: To qualify: e above website, number, on the website, Meal Programs and Shopping ........................21 - 22 out to fellow 50 plus seniors.

1rvice WestCanada, #100-221 West or partner of a• pensioner • spouse spouse or partner who of a pensioner who Personal Security ...............................................23 - 25 e, OAS or a survivor receives from OAS a legal or & a Recreation survivor from a legal Social, Education Programs ..26 - 28 WeNorth wouldVancouver. suggest that you receives also take the time marriage or common law marriage relationship or common law relationship Transportation ...........................................................29 to visit each of the local 50 plus Senior Centres eed Income Volunteer • aged 60 to 64 years • aged 60 toOpportunities 64 years .................................30 - 31 listed(GIS) below to see all that they have to offer. ment 800-277-9914 1-800-277-9914 • meet legal status and•residency meet legal status and residency able income) requirements requirements y you need to: • income is below a specifi • income ed amount is below a specified amount gible to receive OAS 604-927-6089 604-927-6940 604-927-7970 • apply by calling the above • apply number by calling the above number ittle or no Street, income 624 Poirier 1200 Glen Pine Court, 2150 Wilson Avenue,

Dogwood Pavilion

Glen Pine Pavilion

Wilson Centre

COQUITLAM

COQUITLAM

PORT COQUITLAM

www.coquitlam.ca

Mike Farnworth, MLA Port Coquitlam 107A - 2748 Lougheed Hwy., (Corner of Westwood & Lougheed) Port Coquitlam, BC V3B 6P2 mike.farnworth.mla@leg.bc.ca Phone: 604-927-2088 Fax: 604-927-2090 @mikefarnworthbc

www.coquitlam.ca

www.portcoquitlam.ca/wilsoncentre

Government Services & Support.

Have a Question?

Need Direction?

That’s why I’m here!

EMERGENCY NUMBERS

Police / Fire / Ambulance.....................................Call 911 Crime Stoppers ........................................1-800-222-8477 Emergency Electric Calls..........................1-888-769-3766 l(BC Hydro, 24 hours) Emergency Natural Gas leaks ..................1-800-663-9911 Eagle Ridge Hospital ................................... 604-461-2022 4Fraser Health Crisis Line............................. 604-951-8855

Tri-Cities 2015 Seniors Directory – Page 5

Suicide / Crisis Line..................................... 604-872-3311

(provides 24 hour telephone counselling for People experiencing emotional distress)

Crime Victim Assistance Program...........1-866-660-3888 24 Hour Women’s Support Line.................. 604-987-3374 Victim Assistance......................................1-800-563-0808 Coquitlam / Port Coquitlam R.C.M.P. Victim Assistance......................................... 604-945-1585 Port Moody Victim Services........................ 604-461-3456 Will provide free and immediate telephone Support, crisis Coquitlam Water and Sewer Emergency.... 604-927-3500 intervention, suicide prevention and community resource Port Coquitlam Water and Sewer information to people of all ages residing in the Fraser Health Region.

Emergency.................................................... 604-927-5496 Royal Columbian Hospital ......................... 604-520-4253 After Hours................................................... 604-543-6700 Poison Control - (all areas, 24 hours)......... 604-682-5050 Port Moody Water and Sewer Emergency.. 604-461-3456

NON EMERGENCY NUMBERS

Port Moody Public Library......................... 604-469-4575 Terry Fox Library, Port Coquitlam............. 604-927-7999 Medical Services Plan and Pharmacare Automated Service – 24/7 .......................... 604-683-7151 MOSAIC...................................................... 604-254-9626

Ambulance Non emergency........................ 604-872-5151 Billing........................................................1-800-665-7199 bc211 - for community, social or government services...........................................................................211 Multicultural non profit organization dedicated to addressing B.C. Seniors Line.......................................1-800-465-4911 issues that affect new immigrants.

For information on Provincial Services B.C. Vital Statistics ......1-888-876-1633 or 604-660-2937 Tri-Cities Home Health Referrals (information about services and referrals are now made through 4Canada Revenue Agency..........................1-800-959-8281 central number at the Fraser Health Home

Health Service Line.).....................................1-855-412-2121

(Income Tax Office)

Coquitlam City Hall..................................... 604-927-3000 Passport Canada.......................................1-800-567-6868 Port Coquitlam City Hall........................... 604-927-5411 RCMP Non Emergency............................... 604-945-1550 Port Moody City Hall .................................. 604-469-4500 Post Office (Canada Post)........................1-800-267-1177 Fire Non Emergency ................................... 604-927-6400 Service B.C. (Inquiry BC)........................... 604-660-2421 24 hours/day, 7 days/week............................................211 Telus: Directory Assistance...........................................411 Free, confidential, multilingual information and referral to a full Repairs ...........................................................................611 range of community, social and government services.

Healthlink BC................................................................811 Residential Customer Service..................... 604-310-2255 TTY to voice...................................................................711 Provides 24 hour, confidential, non-emergency health information Tri-Cities Public Health Unit...................... 604-949-7200 and advice, including nursing services, dietician services and pharmacist services. Translation services available in 130 languages.

300 - 205 Newport Dr., Port Moody Tri-Cities Home and Community Care Libraries Unit #6 - 2601 Lougheed Hwy, Coquitlam. 604-777-7300 Coquitlam Centre Branch........................... 604-554-7323 Poirier Branch.............................................. 604-937-4144 Translink...................................................... 604-953-3333

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Page 6 – Tri-Cities 2015 Seniors Directory

Finances

FEDERAL BENEFITS FEDERAL BENEFITS Old Age Security (OAS)

information: You do not have to apply Canadian Government Annuities If you file an income tax form the benefit will for an OAS Identification Card, it will (CGA) be renewed be sent to you automatically when you automatically.

This program administers government 1-800-277-9914 (taxable income) apply for OAS benefits.

Old Age Security (OAS) 1-800-277-9914 annuities, life insurance policies and www.servicecanada.gc.ca Canada Pension 1-800-277-9914 earlyPlan retirement benefits under former (taxable income) Guaranteed Income Supplement To qualify you need to: (taxable income) federal programs and issues related (GIS) www.servicecanada.gc.ca • be 65 years of age or older payments.

1-800-277-9914 (non taxable To qualify: To youcitizen needorto: • bqualify e a Canadian legal resident income) Contact information – call toll free: • benefits depend on how much and for Canada 1-800-959-8281 •ofbe 65 years of age or older To qualify you need to: • have resided in Canada for at least how long you contributed while(non working Allowance for the Survivor taxable • be eligibleofto receive OAS •10be a Canadian or legal resident years after the agecitizen of 18 (periods in Canada income) 1-800-277-9914 • h

ave little or no income.

If you file an ofCanada residence and/or contributions To qualify: income tax form the benefit be separately • is will paid from OAS in a country with which Canadafor at least • have resided in Canada • s

pouse or partner of a pensioner who renewed automatically. has a social security agreement may • can apply asreceives early as age or delay 10 years after the age of 18 (periods OAS or a60 survivor fromafter a legal Canada Pension Plan be used to help meet the residence age 65 marriage or common law relationship of residence and/or contributions in a requirement for eligibility) 1-800-277-9914 (taxable income) • aged 60 to 64spouse years or common • if the pensioner dies, country can with which Canada hasToaqualify: social Applications be made 6 months • m

eet legal status residency or law partner may apply forand disability security agreement mayare be used help before your 65th birthday. Forms • bto enefits depend on how much and requirements survivor available calling the aboverequirement number, meetbythe residence forhow long you contributed for while benefits • income is below a specified amount or on the website working in Canada eligibility) • apply by calling above number forthe the Survivor • isbefore paid separately fromAllowance/Allowance OAS Old Age Security Applications can be made 6 months Prisoner of War Compensation (non income) 1-800-277-9914 • can apply 60 ortaxable delay your 65th birthday.

Forms are available by as early as age Identification Card Compensation may be provided to after age 65 To qualify: Service Canada also provides calling the above number, on the website, veterans of the Canadian Forces, or the • if the pensioner dies, spouse or information about the Old Age Canadian marines, who were and at Service Canada, #100-221 West • s pouse or partner of merchant a pensioner who common law partner may apply for Security (OAS) Identification Card, prisoners of war, evaded capture, Esplanade, North Vancouver. receives OAS or a survivor from a legalor disability or survivor benefits which is sent to seniors when they fromlaw the enemy.

Benefits may marriage or escaped common relationship receive their OAS benefits. In order to International Pension also be made available to the veteran’s Guaranteed Income protect seniors’ security, cards issued • aged 60 to 64spouse yearsor common-law partner and Benefits Supplement (GIS) after January 1, 2008, no longer have1-800-277-9914 dependants.

Contact information – toll • meet legal status and residency You may be eligible for social security a Socialtaxable Insuranceincome) Number on them. (non free: 1-866-522-2122 (pension) benefits if you or your requirements Service Canada offers information Caregiver Tax Credit To qualify you need to: deceased spouse or common-law about how to order a card that does •inincome is below a specified amount 1-800-959-8281 partner lived or worked another • be eligible to receive OAS not have a Social Insurance Number, • apply by calling the above number country. www.cra.gc.ca as•well as how to or order replacement have little noa income Contact information – toll free:

If you are a taxpayer caring for a card. Contact Information – Toll 1-800-561-7922 Free: 1-800-622-6232 Additional Continued on next page

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Continued from previous page dependent over the age of 18 who lives in your home, has a low net income and is dependent on you due to a physical or mental impairment, you may qualify. If the dependent is your or your spouse’s parent or grandparent born in 1944 or earlier, they do not have to be infirm for you to qualify.

Compassionate Care Benefit 1-800-206-7218 www.servicecanada.gc.ca This is an Employment Insurance (EI) special benefit that will pay up to six weeks to claimants who provide care or support to a gravely ill family member who has a significant risk of death. The claimant must have sufficient hours of insurable employment to qualify. Up to six weeks of leave may be taken, with job protection, to provide compassionate care to a family member.

Disability Tax Credit 1-800-959-8281 www.cra.gc.ca This tax credit is available to people with a severe and prolonged mental or physical impairment. All or part of this credit can be transferred to a spouse or supporting individual.

Fill out form T2201-E and submit it with the income tax of the person. The doctor must sign the form under “Particulars of Disability”. People with a permanent disability (e.g.

Alzheimer Disease) only need to submit this form once to get the tax credit in future.

Employment Insurance Benefits 1-800-206-7218 www.servicecanada.gc.ca Seniors who are employed and wish to continue working after age 65 are eligible for the same Employment Insurance benefits as other workers in Canada. You must meet the eligibility criteria.

Veterans Affairs Canada 1-866-522-2122 www.veterans.gc.ca Veterans Affairs Canada offers a range of services and benefits to qualified, eligible veterans (and their dependents), members and ex-members of the Armed Forces and of the RCMP. Benefits may include: • war veterans allowance - an income tested and non taxable benefit • disability pension • health care e.g. dental, glasses, hearing aids, medication, equipment, contributions toward home care • funeral and burial expenses If veteran was receiving housekeeping, home maintenance or personal care help at time of death, widow may continue receiving benefit.

Continued on next page

Tri-Cities 2015 Seniors Directory – Page 7

Retirement Living at

The Residences

R.J. Kent is a beautifully appointed seniors' supported living residence in downtown Port Coquitlam, on the Coquitlam River.

R.J. Kent has a number of subsidized housing units, which start at $1500 per month First month's rent free if one year lease is signed* R.J. Kent is elegant & modernized with large suites, all with enclosed sun rooms, some with fireplaces We are located at 2675 Shaughnessy Street in Port Coquitlam, B.C. Basic cable, heat hot water, delicious meals & activities included.

Call us today at

778 285-5554 Visit us on the web at

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does not include meals

Page 8 – Tri-Cities 2015 Seniors Directory

Continued from previous page

PROVINCIAL BENEFITS

Senior’s Supplement 1-866-866-0800 (#4, #1) The Senior’s Supplement is a monthly payment provided by the Province for eligible B.C. residents also receiving the federal Old Age Security and Guaranteed Income Supplement or federal allowances. If the income level of an eligible senior’s total income falls below the level guaranteed by the province, the supplement is provided to make up the difference.

Indigent Burial Services 1-866-866-0800 Funeral service costs may be paid for persons who die in BC if there are no other immediate sources of funds or assets.

ICBC Driver Discount 604-661-2800 www.icbc.com If you are 65 or over and use your motor vehicle for pleasure only, a discount of 25% is available on your basic Autoplan insurance. If you are under 65 with a

Public Guardian and Trustee Call the Vancouver office at 604-660-4444 Seniors Not Receiving Old Age Security 1-800-277-9914 If you are 65 or over and not receiving the Old Age Security Pension or its supplement (GIS) (e.g. if you have not been in Canada for 10 years) you may be eligible for some limited assistance from the Ministry of Social Development.

Eligibility is based on sponsorship status, income, assets and shelter costs. If you receive income assistance during the sponsorship period, the sponsor is in default and the provincial government is in a legal position to pursue the debt against the sponsor.

Shelter Aid for Elderly Renters (SAFER) 604-433-2218 www.bchousing.org Provides direct financial assistance to eligible residents of BC who are age 60 and over who pay rent for their homes. The amount depends on the amount of rent paid and your monthly income. To qualify, you or your spouse need to have lived in Continued on next page

disability, you may qualify for a 25% discount. Further reductions are available for those aged 65 who have a disability.

How to Access a Vehicle Damage Report ICBC 604-661-2233 or visit www.icbc.com Fee of $20.00 (plus GST) You will need the V.I.N./Serial number of vehicle This search only gives damage or repair that have been reported to ICBC. Fuel Tax Rebate 1-877-388-4440 www.sbr.gov.bc.ca If you are an owner or lessee of a motor vehicle and are a person with a disability (wheelchair user, visually impaired or with a mental disability), you may be eligible for a refund of tax paid on fuel purchased for your vehicle. Call 604660-4524 to receive an application for registration (FIN 119). After this has been accepted an application for refund will be sent to you (FIN 472).

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Continued from previous page BC for the full 12 months immediately preceding your application.

MUNICIPAL & OTHER PROGRAMS

Home Owner Grant 1-888-355-2700 www.sbr.gov.bc.ca If you own your home, are 65 or older or have a disability, you are eligible for this grant, which is deducted from your property taxes. If the assessed value of the home is over a certain amount, the grant is lost regardless of age of the owner unless the owner is a low-income senior, a veteran or disabled.

Property Tax Deferment www.sbr.gov.bc.ca If you are over 55 or a widow, widower or disabled, you can arrange not to pay your taxes until your property ceases to be your principal place of residence. You must have and maintain 25% equity in the home.

Interest is charged annually on the amount deferred. Applications available at your local municipal office.

The City of Port Coquitlam Parks and

A Place to Call

Recreation Subsidy Program Subsidies are available to Port Coquitlam residents who cannot afford to participate in Parks and Recreation Programs.

For more information, please call 604-927-7900.

COMMUNITY SUPPORT

Crossroads Hospice Society 604-945-0606 www.crossroadshospice.bc.ca Crossroads Hospice Society, together with Fraser Health operates the Crossroads Inlet Centre Hospice in Port Moody for residents of Anmore, Belcarra, Coquitlam, Port Coquitlam and Port Moody providing care that values life until the moment it ends. Crossroads volunteers and staff provide life-affirming care for patients and their families, helping them with emotional, physical, and spiritual concerns that often arise as the end of life approaches. At Crossroads we believe that the end of life should not be frightening, painful or lonely. In an atmosphere of love and concern it can be a rich and rewarding experience whether at home, in the hospital, or in hospice.

Tri-Cities 2015 Seniors Directory – Page 9

Canadian Cancer Society 1-888-939-3333 www.cancer.ca Provides limited, short-term financial assistance towards certain cancer symptom management medications as well as travel and accommodation to cancerrelated medical appointments, through a partnership with the BC Cancer Agency.

Applicants are interviewed for eligibility by an authorized CCS volunteer who conducts a confidential needs assessment.

Credit Counselling Society 604-527-8999 www.nomoredebts.org Offers confidential credit counselling, debt repayment and consolidation programs and personal budget planning. Counselling appointments are in-person or by telephone and are free, non-judgemental and solution-focused. Nominal sliding fee scale for debt repayment programs.

Educational workshops and presentations available on credit and debt management as well as budgeting. In Port Coquitlam please visit or call the front desk at Wilson Centre: 604-927-7970 to make an appointment.

Home.

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Page 10 – Tri-Cities 2015 Seniors Directory

Health & Support Services

Glen Medical Clinic Dr. Barbara Yip Lower Lonsdale Medical Medical Clinics – (WALK-IN) MEDICAL CLINICS Suite 20-2988 Glen Dr, Coquitlam Suite #20 - 2988 Glen Dr, Coquitlam Clinic 604-980-2128 Tri-Cities North Vancouver 604-945-8368 604-468-2248 Able Care Medical Clinic - 150 West Esplanade Heritage Mountain Medical230 Clinic PROVINCIAL HEALTH #56 - 2991Medical Lougheed Highway, Ste #20 221 Ioco Road, Port Hours: Moody Mon.-Thurs. 8:00 am to 8:00 pm Family ClinicCoquitlam 604-986-3627 604-945-7819 604-469-7312 Fri. 8:00SERVICES am to 6:00 pm

1912 Avenue AustinLonsdale Family Physicians HealthLink BC Mundy Clinic Sat. 2:00 pm to Hours: Mon. & Coquitlam Wed. 9:00 am to 5:00 pm 1015 Austin Avenue, Phone: 811 6:00 pm #202-1130 Austin Ave, Coquitlam 604-939-9251 A trained health service representative will Tues. & Fri. 9:00 am to 4:00604-939-8143 pm Lynn Valley Medical Travelcalls, and where answer 8-1-1&telephone AvicennaThurs Clinic & every 2nd Sat 9:00 Nasseri am toMedical 3:00 Centre & MedSpa appropriate, calls to a #106-1120 Westwood St, Coquitlam Clinic (by appointment) will be transferred 604-988-5389 2773 Barnet Hwy, Coquitlam pm registered nurse, pharmacist or dietitian for 604-942-6662 778-285-6088 102 - 1200 Lynn Valley Roadand advice. The 8-1-1 further information Burquitlam Medical Clinic Newport Medical Clinic Hours: Mon. toservice Fri. 8:00 am assistance to 7:00with pmanswers Lonsdale & 19thAve, Medical can provide #100-504 Cottonwood Coquitlam 100 - 205 Newport Drive, Port Moody to questions about a variety of health topics, Sat. and Sun. 9:00 am to 6:00 pm Clinic 604-987-3347 604-939-8831 604-461-0016 help in identifying symptoms and advice

Burke- Mountain Medical Centre North Road Medical Centre 108 1940 Lonsdale Avenue on when to seek medical treatment. 8-1-1 Suite 210 1465 Salisbury Ave, Port Coquitlam, 435 North Road, CoquitlamMount Seymour Medical has translation services available in over 130 Hours: Mon.-Fri. 8:00 am to 9:00 pm 604-941-8277 604-936-0411 Clinic 604-904-7712 languages.

Sat. and Sun. 9:00 am to 9:00 pm Care Point Medical Centres – Coquitlam Plateau Medical Clinic Mezzanine - 333 BC NurseLine Seymour Boulevard Centre. 1060 - 2929 Barnet Hwy, Coquitlam Ste. #8F - 1410 Parkway Blvd, Coquitlam Call toll freeSuperstore) in BC at 1-866-215-4700, 24 (above Real Canadian 604-468-1202 Care Point Medical Centre #528A, Clarke Road, Coquitlam 604-936-9874 CBI Health Centre Suite 630 2755 Lougheed Hwy, Port Coquitlam 604-464-4341 Clock Tower Medical Clinic 125-1465 Sallisbury Ave., Port Coquitlam 604-552-3001 Eagle Ridge Medical Clinic 102-1173 High Street, Coquitlam 604-945-0032 Elgin Medical Clinic 101-2255 Elgin Ave, Port Coquitlam 604-942-7292

604-468-1500 Dr. Esther Shehata Ste. #240 - 1175 Johnston Street, Coquitlam 604-942-1855 St Johns Health and Wellness 2226 St Johns Street, Port Moody 604-808-1168 Sunwood Square Medical Centre 3000 Lougheed Highway, Coquitlam 604-464-0345 Westwood Physiotherapy Clinic Suite 240 2755 Lougheed Hwy, Port Coquitlam 604-464-4714 The Well Medical Clinic 1001 Austin Ave, Coquitlam 604-937-2520

hours every day. If you are deaf or hard of hearing, call 1-866-889-4700. Translation services in over 130 languages on request Medical Services Plan 604-683-7151 Automated Service (24 hours per day, 7 days per week) www.healthservices.gov.bc.ca Offers basic medical coverage to residents of British Columbia. New residents to the province are eligible for coverage after a waiting period of the remainder of the month of arrival plus two full months.

MSP pays all medically required services of physicians and surgeons (and dental surgery if performed in a hospital). Routine eye exams are a benefit for people under the age of 18 Continued on next page

We are at your service Douglas Horne

MLA Coquitlam - Burke Mountain #510 – 2950 Glen Drive, Coquitlam, BC V3B 0J1 Phone: 604-942-5020 Email: Douglas.Horne.mla@leg.bc.ca /supportDouglasHorne @douglas_horne

Linda Reimer

MLA Port Moody - Coquitlam Suite 203 - 130 Brew Street, Port Moody, BC V3H 0E3 Phone: 604-469-5430 Fax: 604-469-5435 Email: linda.reimer.mla@leg.bc.ca Website: www.lindareimermla.ca @lindareimerMLA /linda.reimer.796

Continued from previous page years and for those 65 years and older.

For people who receive Premium Assistance, MSP also pays the cost of a combined annual limit of 10 visits for chiropractic, massage therapy, naturopathy, physical therapy, acupuncture and non-surgical podiatry when performed by a practitioner enrolled with MSP. (MSP pays $23 for each visit, patient is responsible for any charge over and above.)

Among the services not covered by MSP are dental services (other than dental surgery performed in a hospital), eyeglasses, hearing aids and other equipment, annual or other examinations where there is no medical requirement e.g., for driving a motor vehicle / life insurance purposes, or the services of counselors or psychologists.

To be covered by MSP you must apply and pay monthly premiums. If your income is low and you are a Canadian citizen or landed immigrant and have lived in Canada for the last 12 months you may be eligible to receive premium assistance. Gold cards are automatically issued prior to your 65th birthday.

If you lose your Care Card, call Seniors OneStop (604- 983-3303 or 604-925-7474) for an application for replacement.

Tri-Cities 2015 Seniors Directory – Page 11 PharmaCare committed to reducing incidents of elder 604-683-7151 abuse, fraud, and scams against seniors by BC’s PharmaCare Program provides access to working in partnership with citizens to develop safer communities. The Seniors Guidebook prescription drugs. The lower your income, the more assistance the government provides. to Safety and Security helps individuals to Register by calling 604-683-7151 or on-line at recognize potential crime situations and understand how to reduce or remove the risk www.healthservices.gov.bc.ca to themselves and others.

Under Fair PharmaCare, your family is Contact Information 613-993-7267 responsible for the cost of your prescription drugs until you have paid your full deductible. Additional Information – contact us via Web Form at: After reaching your deductible, PharmaCare pays the majority of eligible prescription costs www.rcmp-grc.gc.ca/cont/comment-eng. and you are responsible only for a co-payment. htm Your co-payments continue until the annual Community Health maximum based on your family’s income is Services reached. After that, PharmaCare pays the full amount of all eligible prescription costs.

Fraser Health The monthly deductible payment option Fraser Health serves more than 1.6 million allows you to spread the cost of the deductible people (one-third of the BC population), living over the full year. This option benefits families in 20 municipalities from Burnaby to White who have high prescription costs by allowing Rock to Hope. them to distribute their prescription drug Home and community care provides a range costs over the course of the year and receive of health care and support services for eligible PharmaCare assistance with all eligible residents who have acute, chronic, palliative or prescription costs. rehabilitative health care needs. These services are designed to complement and supplement, Royal Canadian Mounted Police – Seniors Guidebook to Safety and Security - Available but not replace the efforts of individuals to care for themselves with the assistance of family, on line (PDF) or at a cost from 1-888-562friends and community.

5561 St Joseph Corporation.

Continued on next page The Royal Canadian Mounted Police is

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Catering (Pies available on an ongoing basis. Ask for details) MILITARY THE ROYAL CANADIAN LEGION AFFILIATION Branch #263 Coquitlam • 1025 Ridgeway Ave., Coquitlam NO LONGER REQUIRED! Office: 604-937-3863 • Lounge: 604-937-0111

Page 12 – Tri-Cities 2015 Seniors Directory Continued from previous page responds to reports of adult abuse and neglect; if you require additional information: Home Health is a designated responder to Call toll free: 1-877-REACT-08 abuse and neglect of the elderly.

(1-877-732-2808) or The range of services includes home Send an email to react@fraserhealth.ca or based services such as assessment and call the Home Health Service line(number case management, nursing, rehabilitative above) Occupational Therapy and Occupational Fraser Health Adult Day Programs: therapy, home support , palliative care, and Adult day programs assist seniors and adults community based services such as adult day programs, residential care services, hospice and with disabilities to continue to live in their own homes by providing supportive group short stay treatment and assessment centres. programs and activities that assist with daily Home Health Services activities or give clients a chance to be more Home Health offers a variety of at-home and community programs and services depending involved in their community.

Activities vary with each centre. They may upon your care needs and eligibility. To include: identify your most appropriate care options, Home Health professionals consider the needs • personal care services, such as bathing programs and administering medications; related not only to your physical symptoms, • therapeutic recreation and social activities; but also to other dimensions of your life such • caregiver respite, education and support; and as your emotional well-being and the support available through your family, friends and close • in some centres, meals and transportation community ties. may also be provided or arranged.

While some Home Health clients require Clients may attend an adult day program in only specific short-term medical treatments, addition to receiving other services, such as others have more complex and ongoing health Meals-on-Wheels and home support. Many needs requiring the careful coordination of programs are connected with residential care a number of integrated services. Short-term facilities, while others operate independently. support helps you recover from a hospital An assessment and referral from a Home procedure or condition, while longer term Health professional are required prior to programs provide ongoing care to enable you participating in any programs. to maintain your independence and remain at You, or any person, family member, hospital, home comfortably. family doctor, friend or neighbour, community No matter what the circumstances are, group (such as a seniors centre) or government Home Health professionals take the time to agency is welcome to make a referral to Home understand your unique needs and situation so Health on your behalf. they can plan the best care solutions for you.

If you feel you need services such as home support or access to an adult day program, or Tri-Cities Home Health Office 2601 Lougheed Hy, Coquitlam, BC V3C 4J2 you wish to be considered for assisted living or residential care, a Home Health Case Manager To make a referral or ask for information will assess your situation. about all Home Health services please call The Case Manager will review your needs, the Home Health Service Line at eligibility for services, and costs. The 1-855-412-2121 assessment will take place in your home, in the Fraser Health is a designated agency who

Real Estate Transfers Mortgages Wills Powers of Attorney Declarations Affidavits General Notary

hospital or in another care setting.

The Case Manager will work closely with you, your family and friends to: • evaluate your needs • determine what kind of services are needed • determine eligibility for services, including residency • determine whether there will be any costs involved for certain services • plan, coordinate and monitor multiple care services • arrange relief for family caregivers • assess clients who may need to move to an assisted living or residential care facility or to a hospice residence If you require nursing or physical/occupational therapy services, a nurse or therapist may visit you in your home to assess your specific additional needs.

Following the assessment, an individualized care plan is developed and appropriate Home Health services are arranged as required.

The goal is to help people with multiple needs live at home safely and to avoid unnecessary or premature admission to a hospital or care facility.

Other Fraser Health services: Caregiver Support / Respite - Care - Offers support to caregivers from the emotional and physical demands of caring for a loved one.

Case Management - Helps develop a care plan and arrange for health care services.

Choice in Supports for Independent Living (CSIL) - Offers funding for eligible home support clients wishing more flexibility in managing their own services.

Community Nutrition - Offers nutritional counselling for a wide variety of health concerns.

Health Services for Community Living - Offers support and help to adults with developmental disabilities requiring access to Continued on next page

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A Good Person to Know 201, 1120 Westwood Street, Coquitlam Email: notaryco@telus.net

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Continued from previous page health services.

Home Care Nursing - Supports client health needs to enable living at home as independently as possible.

Home Oxygen Program - Manages home delivery of oxygen to breathing-compromised clients.

Home Support Services - Offer support with activities of daily living including bathing, dressing, medication administration.

Lifeline - Offers a personal emergency response program for clients wishing another level of safety in their homes.

Health Protection - is responsible for regulating and monitoring many public facilities and those aspects of the environment that have a direct impact on public health. Our major areas of responsibilities include: Environmental Health Services - which ensure that the Public Health Act, Drinking Water Protection Act, Tobacco Sales Act, Food Safety Act and associated regulations are met to protect the health and safety of the public.

Community Care Facilities Licensing -ensures the Community Care and Assisted Living Act and associated regulations are met in licensed child daycare programs and residential care facilities to protect the health and safety of persons in care.

Telephone listings for the various services and locations operated by Fraser Health can be found in the blue pages of the Telephone Directory BC Coalition to Eliminate the Abuse of Seniors • Call toll free in BC at 1-866-437-1940 • E-mail ceas@telus.net Assisted Living Program 1-866-714-3378 We work with BC Housing - www.bchousing.org/ - to offer subsidized assisted living services through our service

Tri-Cities 2015 Seniors Directory – Page 13 NewPort Public Health Unit providers.

205 Newport Drive, Port Moody These services include housing, hospitality and personal care services to seniors and Burnaby Risk Reduction Centre Diabetes people with disabilities who are no longer able Education Centre to live at home independently but do not need 3935 Kincaid Street, Burnaby 24-hour nursing care.

Phone: 604-412-6139 Services provided: Diabetes Outreach Program • rental accommodation www.fraserhealth.ca/find_us/services/ • hospitality services including lunch and our_services?&program_id=11738 dinner, weekly housekeeping, flat laundry See also services Healthlink BC • social and recreational opportunities Phone: 811 • 24-hour emergency response system and www.healthlinkbc.ca personal care Provides 24 hour, confidential, non-emergency Acquired Brain Injury Services 1-855-412-2121 - Supports people who have health information and advice, including nursing services & dietician. suffered brain injury due to trauma, stroke, brain tumor, aneurysm or other issues.

Home Care Nursing Phone: 1-855-412-2121 Community Care This program provides assessment, direct Facilities nursing care, support and service coordination Belvedere Care Centre - 604-939-5991 to clients in their homes. Focus is on client Burquitlam Care Society - 604-939-6485 goals for health, client independence and Cartier House Care Centre- 604-939-4654 autonomy Dufferin Care Centre - 604-552-1166 Home Rehabilitation Services 604-587-4600 Foyer Maillard - 604-937-5578 Physiotherapy and Occupational Therapy Hawthorne Seniors Care Centre services are provided to homebound and/ 604-941-4051 or those that require comprehensive Home Lakeshore Care Centre - 604 -939-9277 Management Safety Assessment. Promotes L.J. Christmas Manor - 604-936-8122 and maintains a client’s optimal functional Parkwood Manor - 604-941-7651 independence in a safe home environment Residences at Belvedere - 604-939-1930 and will help determine the need for specific Shaughnessy Care Home - 604-468-4856 medical equipment and supplies.

The Madison - 604-936-9231 Immunization - 811 Diabetes Education Centre The local health department provides free Provides information on lifestyle issues, how clinics every fall for seniors and administers to manage diet and how and when to monitor adult, non-travel immunization throughout the blood glucose levels at home. Located at the year. Call your Community Health Centre for following locations: information.

Older Adult Mental Health Team Royal Columbian Hospital (Community) - 811 Diabetes Care - Inpatient Education, 330 E Colombia, New Westminster Continued on next page

Page 14 – Tri-Cities 2015 Seniors Directory Continued from previous page BC Ambulance Service Family counseling 604-872-5151 (non-emergency number) Provides specialized on-site and outreach SHARE Family And Community Services The cost of transporting a BC resident, assessment for seniors aged 70 and over with 200 - 25 King Edward St. Coquitlam (covered by MSP), by ambulance is subsidized complex, age related, mental health problems. 604-540-9161 - Administration by the Province of British Columbia. Where These conditions include dementia, severe 604-540-9161 - Coquitlam Counseling an emergency medical problem requires that and persistent mental illness with complicating Centre you be transported by ambulance, you will age-related decline, depression and anxiety, 604-936-3900 - Port Moody Counseling be billed a user fee of $80. Those receiving substance abuse and delusional disorder.

Centre MSP Premium Assistance may have charges Offers support and psycho-educational Professional counseling services offer services to families and caregivers, and individual, marital, and family counseling, with waived by calling 1-800-665-7199. When an ambulance is called to a residence, care education and training to health care providers. some subsidy available. facility or patient’s place of employment and Provincial Respiratory Outreach Program HEALTH & SUPPORT transportation is not required or is refused, a Alzheimer Society of B.C. Resource Centre 1-866-326-1245 (Toll Free) response fee is charged.

Dedicated to enabling people who need #300 – 828 W 8th Ave, Vancouver BC Balance & Dizziness Disorders Society assisted ventilation to meet their respiratory 604-681-6530 www.alzheimerbc.org 604-878-8383 needs while living in the community. The Alzheimer Wandering Registry www.balanceanddizziness.org program provides a comprehensive range of 1-855-581-3794 Provides information and support for persons equipment and supplies, respiratory therapy, This registry was developed by Alzheimer with balance, dizziness and all vestibular education and peer group support.

Canada., and is designed to return an disorders. The Society sponsors talks by Tri-Cities Caregiver Support & Education Alzheimer’s patient safely to his / her home professionals, compiles lists of support and Program - 778-789-1496 following an episode of wandering. A information resources and holds monthly For those who are caring for a family member meetings in Vancouver. registered individual has confidential and or friend. This program offers various vital information stored on a police database.

Drug treatment Centre Coquitlam free education throughout the year to help Anyone found wandering and / or reported 1-877-254-3348 caregivers cope with their experience and missing can be accessed by the police Our mission is to achieve a drug-free anywhere in Canada. Registration is voluntary to learn about community supports. There world. Our goal is to help addicts find drugs are also 4 different support groups that meet and a one-time, $35.00 fee provides an identification bracelet, a Caregiver Handbook throughout the Tri-Cities. These meetings are and alcohol rehabs in Coquitlam.

Our service philosophy is to provide honest, held monthly with a trained facilitator. The and ID cards. caring and knowledgeable advice, support support meetings provide opportunity Cancer Connection (Canadian Cancer and referrals appropriate to your unique to share and learn from others who in a Society) 1-888-939-3333 circumstance. similar caregiving role.

Wherever you are in BC or Yukon, support Canadian National Institute for the Blind from trained Cancer Connection volunteers is Arthritis Answers Line (CNIB) - 604-431-2121 - www.cnib.ca available to any adult with cancer.

1-800-321-1433 Works with people experiencing any degree Trained volunteers provide general Dementia Helpline of low vision. Help includes counselling, information, emotional support, assistance to Call toll-free 1-800-936-6033 rehabilitation, teaching, orientation and locate community resources and guidance to Lower Mainland 604-681-8651 mobility adjustments. Call CNIB Intake Coquitlam access the health care system.

Tuesday to Friday, 9 a.m. to 4 p.m.

Services for information with disabilities and The Dementia Helpline is a service for people Arthritis Society Sunwood Square the community.

Assists with claims for CPP 604-714-5550 with dementia, their families and caregivers. and Provincial Disability. www.arthritis.ca Your call to the Alzheimer Society of B.C. is #320-3025 Hwy. LecturesLougheed and presentations about osteoporosis, strictly confidential.

Provides information, education and social (at Westwood Continued St.) on next page support for those with arthritis.

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Continued from previous page and support groups for those with the condition. Call for details on meeting times and location.

Parkinson Society, British Columbia 604-662-3240 www.parkinson.bc.ca Group provides social time to exchange experiences and ideas for patients, family and friends.

COUNSELLING & SUPPORT

Adults and Seniors - bc211 211 is free, confidential, multilingual and answered by professional staff 24/7. We can help you find information about counselling.

Simply dial 2-1-1 to find out about other programs, services and resources in your area.

In partnership with the United Way. Caregiver Support Program 1-855-412-2121 For those who provide emotional or practical support to an adult friend or family member.

Offers various education topics, network groups, and referral to community resources.

Through involvement with the program, caregivers gain skills to cope with their experience, connect with others in a similar situation, and are able to more effectively access relevant resources.

Chronic Disease Self Management 604-940-1273 www.coag.uvic.ca/cdsmp A free six week self management education program that provides practical suggestions to help overcome everyday obstacles so people with chronic conditions get more out of life.

Community Bereavement Programs at Crossroads Hospice Programs include: • Bereavement Information Packages • Memory Albums

Tri-Cities 2015 Seniors Directory – Page 15 • One to One Volunteer Support The BC Association of Clinical Counselors has a referral system accessible by phone • Grief’s Journey – A Walking Group or internet.

• Monthly Support Evenings • Compassionate Grief Support Program - MEDICAL EQUIPMENT Adult and Teenager Groups Our community support programs are offered & SUPPLIES to residents of the Tri-Cities (Coquitlam, Adaptive Clothing Port Coquitlam and Port Moody) including 604-983-3303 or 604-925-7474 Anmore, Belcarra and Ioco. We also offer For a list of adaptive clothing suppliers call programs for residents in the New Westminster Seniors’ One Stop Information at the numbers area. For more information on these services above. or to arrange for an appointment please call Aids to Independent Living our Bereavement Services Coordinator at 604- 604-930-9073 Ext 105 949-2274.

A Canadian Red Cross Society Program Lends Counselling Clinicians equipment including larger items such as 1-800-909-6303 power wheelchairs, scooters and lifts. Financial www.bc-counsellors.org guidelines that consider both monthly income and savings are taken into account. A referral Share Family & Community Services Administration Office: #200 – 25 King Edward is needed from your community health care manager.

Street, Coquitlam, B.C. V3K 4S8 604-540-9161 Telus Relay Service Assistance 711 Share’s counselling team offers a wide variety The Telus Relay Service provides specially of backgrounds, training, and life experiences. trained operators to relay conversations by Our Intake Worker will ask you a few teletypewriter (TTY), Voice Carry Over questions and match you with a counsellor (VCO) or Hearing Carry Over (HCO). most appropriate for you.

Telus Relay Service offers free local calling.

Registered special needs customers have access All of our counselors hold either a doctorate to significant long distance savings.

(PhD) or masters degree in counselling, social work, or another related discipline and Voice to TTY 1-800-855-0511 offer at least 5-years of hands-on counselling TTY to Voice 711 experience. Some even offer their services in TTY to TTY 1-800-855-1155 languages other than English. Ask our Intake Western Institute for the Deaf and Hard of Worker about counselling in Chinese, Farsi, Hearing French, or German. We also offer services to 604-736-7391 hearing or visually impaired clients. www.widhh.com We offer services in: Communication Aids Department and • Parenting • Loss and Grief • Relationships Showroom provides information, a hands-on • Depression • Separation or divorce display and rentals of assistive listening • Stress • Attention deficit disorder • Lesbian, gay, bisexual or transgendered issues devices, signaling devices, telephone and television devices and TTYs. Offers “Lend-An• Anger Management • Problem gambling Ear” Loaner Hearing Aid program, providing • Couple and family concerns reconditioned hearing aids at nominal cost to Translation services can be arranged. Some individuals (wait list could be lengthy). subsidy is available for Tri-Cities residents.

Your Austin Heights Neighbourhood Pharmacy Trusted in the Community for over 20 years • Seniors Discounts • Home Delivery Available

• Call for more information about in person, in home consultations

• Bubble Packs • Vaccinations, Flu Shots

• We specialize in talking to clients one-on-one to help understand the Pharmacare system and help reduce your drug costs

QUICK PRESCRIPTIONS WHILE YOU WAIT! 1001 Austin Avenue, Coquitlam (across from John B. Pub)

604-936-0024

Riaz and his team are dedicated to providing you the best pharmaceutical care avai lable.

Page 16 – Tri-Cities 2015 Seniors Directory

Housing

Affordable Housing from Resort House Retirement Residences Affordable Housing for Seniorsmonthly housing charge for units **Capilano Lions 604-433-2218 the cooperative. An initial share must Affordable Housing was established in 1982 Amica at Mayfair (BC Housing application) Affordable housing is housing does notFor a list of cooperative be purchased. to develop, own and manage rental housing that 2267 Kelly Avenue, Port Coquitlam, B.C. Avenue cost more than 30 percent of a household’s developments call the above1551 numberBridgman or for low and moderate income families, 604-552-5552 Seniors’ One Stop seniors singles/couples.

It is made up are a gross and monthly income.

There number of Information Line at www.amica.ca/mayfair 604-983-3303 Kiwanis Carneby Place 604-984-9166 of a group of non-profit societies registered affordable housing developments across theor 604-925-7474.

Astoria either under the Society Act or as a Charity.

Homemay Adaptations 1215 St. Georges North Shore [see below]. Application be for Seniors’ 2245Avenue Kelly Avenue, Port Coquitlam, B.C. For subsidized housing, please contact Independence Program (HASI) 604-944-2344 made to the housing development of your the Housing Registry at: 604-646-7055 Kiwanis Lynnwww.astorialiving.ca Manor 604-984-9166 choice.Inquiries General www.cmhc-schl.gc.ca Earl Haig Retirement Residence 604-433-2218 Tel: Housing placements are based onIndependent a variety Living BC 2555 Whitely Court 1800 Austin Avenue, Coquitlam, B.C. Toll free: 1-866-465-6873 This program of criteria so it is impossible to predict howhelps seniors and persons with 604-937-7651 Seniors Supportive Housing disabilities live independently in affordable, Kiwanis St. Andrews 604-984-9166 long an applicant will wait. Different housing www.earlhaigresidence.com Seniors’ Supportive Housing (SSH) provides self contained housing. providers havehousing different criteria. Some 1480 St. Andrews Ave.Manor Retirement Residence accessible, affordable combined Parkwood Contact information – toll free: complexes accept those aged 55 on a fixed with quality support services to assist seniors 1142 Dufferin Street, Coquitlam, B.C. 1-866-465-6873 in remaining independent longer.

604-941-4223 Kiwanis Towers 604-984-9166 income, low income or disability pension. bc211 www.reveraliving.com 604-433-2218 Lower Mainland: Others will only accept persons aged 170 West 211 is65 free,and confidential, multilingual and 2nd Street Toll free: 1-800-257-7756 over. answered by professional staff 24/7. We can Residential Rehabilitation Assistance Cooperative Housing Federation of BC Program (RRAP) 1-800-668-2642 help you find housing.Towers Legion 604-904-8896 Call Seniors’ One-Stop Information Line at information about 604-879-5111 www.cmhc-schl.gc.ca Simply dial 2-1-1 to find out about other 604-983-3303 or 604-925-7474 forprograms, a brochure. www.chf.bc.ca 121inWest services and resources your 15th Street Members own the cooperative housing area. In partnership with the United Way. on next page development collectively and pay a Lions Manor (Deep Cove) Continued 604-929-9499

Anavets

my astoria. my home.

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2245 Kelly Avenue • Port Coquitlam, BC V3C 0B1 • www.astorialiving.ca

Continued from previous page

Residential Care Services

Fraser Health Authority provides 24-hour personal care assistance and nursing support in a residential setting to adults who can no longer live safely or independently at home or in assisted living facilities due to complex health care needs.

Eligibility for subsidized residential care is determined by income level. Fraser Health manages a number of residential care facilities, and contracts/funds beds from private or not-for-profit facilities. Additional services may include access to rehabilitation services, patient/family counseling and social work services. All facilities noted are funded

by Fraser Health.

Mailing Address: Ste 400 - Central City Tower, 13450 - 102nd Avenue Surrey BC V3T O4I Contact Information Phone: 1-877-935-5669 or 604-587-4600 E-mail: feedback@fraserhealth.ca There is a monthly accommodation fee; additional fees may apply for incidental services and is determined by income level.

Referral is required and placement assessments are Conducted by a Home Health Case Manager.

Residential Care Services available at:

Tri-Cities 2015 Seniors Directory – Page 17

Foyer Maillard 1010 Alderson Avenue, Coquitlam, V3K 1W1 604-937-5578 Hawthorne Seniors Care Community Home 2111 Hawthorne Avenue, Port Coquitlam, V3C 1W3 604-941-4051

Seniors Services Society 604-520-6621 www.seniorsservicessociety.ca Maintains a province-wide housing database and provides information on housing options for seniors in the Lower Mainland. Provides outreach support to those seniors who are homeless or at risk of homelessness across the Lower Mainland.

Shelter Aid for Elderly Renters (SAFER) Lakeshore Care Centre 604-433-2218 657 Gatensbury Street, Coquitlam, V3J 5G9 www.bchousing.org/programs/SAFER 604-939-9277 The SAFER program helps make rents affordable for BC seniors with low or Madison, The moderate incomes. SAFER provides direct 1399 Foster Avenue, Coquitlam, V3J 2N1 financial assistance to eligible residents of 604-936-9231 BC aged 60 or over who pay rent for their Shaughnessy Care Home homes. You must have lived in BC for the 2250 Wilson Avenue, Port Coquitlam, V3C full 12 months immediately preceding your 1Z5 application. The amount of subsidy you 604-468-4856 receive depends on the amount of your rent and on your monthly income Residential Tenancy Branch 604-660-1020 Tenants’ Rights Hot Line www.rto.gov.bc.ca 604-255-0546 A provincial government agency that www.tenants.bc.ca provides information to landlords and Non-profit which provides information tenants about their rights and responsibilities. on tenants’ rights in the areas of evictions, The branch also helps to resolve disputes repairs, security deposits, rent increases, and related to tenancy, such as claims for damages arbitration hearings. Monday to Friday, 8:00 to premises, return of security deposits or am to 4:00 pm. disputing an eviction notice.

Senior Citizen’s Repair Service Belvedere Care Centre 604-529-1100 739 Alderson Avenue, Coquitlam, V3K 1T9 Provides low cost, minor house repairs and 604-939-5991 maintenance to seniors and people with a disability living on fixed incomes in their own Burquitlam Lions Care Centre homes.

560 Sydney Avenue, Coquitlam, V3K 6A4 Hours: Monday to Friday 9:00 am to noon.

604-939-6485 Plumbers, handymen, electricians, painters, Cartier House wallpaper hangers, carpenters, gas fitters, yard 1419 Cartier Avenue, Coquitlam, V3K 2C6 work, ceramic tiles.

604-939-4654

Much More Than Just Books

logy and Spirituality. ho yc Ps ly, mi Fa h, alt He on s ok Bo r ou se Come Brow les and Gifts.

We also have CDs, DVDs, Crystals, Cand , Psychic Readings Daily.

Upstairs we have Reflexology, Shiatsu Open daily, until 8pm on Fridays.

Reiki, Yoga and Workshops.

1111D Austin Ave. (near Marmont) Coquitlam 604-939-6000 www.reflectionsbooks.ca

Page 18 – Tri-Cities 2015 Seniors Directory

Information Services

Rodent control: response to BC Centre for Elder Advocacy & services such as Medical A Services Plan, information provincial andinreferral service BC211 211 an inquiry or complaint, certified Support (BCCEAS) Vital Statistics, Services to the Disabled, to assist people in finding servicesa such as www.bc211.ca Vector Control Worker will inspect Mental Health Services orMedical Public Health 604-437-1940 Services Plan, Vital Statistics, Services (Formerly Information Services Units. Hours: Mon. to Fri. 8:30 am to the property and determine the most www.bcceas.ca to the Disabled, Mental Services or Vancouver) effective and Health safest solution.

There 4:30 pm 411 Dunsmuir St., Vancouver Public Health Units. is no cost for any materials supplied Provides 24 hour/7 days a week Seniors Help and Legal Information HealthLink BC control rats.

Mosquito Hours: Mon. totoFri. 8:30 am to 4:30abatement: pm information about community,Phone: social811 Offers callers information about elder breeding sites are monitored throughout and government services in BC,Call as to well abuse and community resources talk to a registeredBC nurse, the summer; larvae are identified HealthGuide Handbook as access to the Book Online (a and gives general legal Red information. pharmacist or dietitian for help with and, if pest species exceed established www.healthlinkbc.ca Legal Advocacydatabase).

Program provides any health concern, any time of the searchable levels, physical or biological treatments information over the phone and day or night. Learn whenThe you can BC HealthGuide Handbook are applied.

No controlanswers measures are represents clients at tribunals or other treat a problem safely at home, or applied against adult mosquitoes unless your questions about more than 190 health BC Centre for Elder Advocacy hearings. Elder Law Clinic offers legal when you need to see a doctor, or go a health hazard exists. concerns and includes information on & Supportlegal (BCCEAS) 604-437-1940 information, advice and legal to the emergency room. The service Wasps: yellow jacketemergencies, colonies on public home treatment, www.bcceas.ca representation to older adults who are is available for those whoprevention, are deaf or land are removed.

55+ would not otherwise be able hearing impaired at 711. when to call a health professional and 411and Dunsmuir St., Vancouver General pests on public lands: public healthy lifestyle choices. to access justice due to low income or lands are surveyed and appropriate Seniors Help and Legal Information Port Coquitlam Vector Control other barriers. controls applied for rats, ticks and insect Department offers callers information about elder HealthLink BC 811 pests.

BC Health & Seniors Information A municipal abuse and community resources and gives agency that serves the Line 1-800-465-4911 wildlife:nurse, squirrels,pharmacist raccoons 58,000 residents of Port Coquitlam.

Call to talk to Urban a registered general legal information. Legal Advocacy and other common wild animals may A provincial information and referral Thethe following services are of chargefor help with any health concern, orfree dietitian Program provides information over service to assist people in finding to all Port Coquitlam residents: any time of the day or night. Continued Learn when on next page phone and represents clients at tribunals you can treat a problem safely at home, or or other hearings. Elder Law Clinic offers when you need to see a doctor, or go to the legal information, legal advice and legal emergency room. The service is available for representation to older adults who are 55+ those who are deaf or hearing impaired at and would not otherwise be able to access 711. justice due to low income or other barriers.

e

com l e ts W

l Pe l a Sm

BC Health & Seniors Information Line

1-800-465-4911

Are you an Independent Senior who is considering Dial-a-Dietitian a move to(seea HealthLinkBC) newly built 811 A free nutrition information line. A dietitian retirement community... will answer your food and nutrition A place you can feel happy to call home?

People feel a sense of family at Earl Haig.

Rent includes homemade meals, weekly housekeeping, cable TV, activities and more.

To arrange a visit, call us at 604-937-3790 1800 Austin Avenue (at Laurentian Crescent) Visit: www.earlhaigretirementresidence.com

Continued from previous page become pests. Live traps may be loaned if a health hazard exists or property damage may occur.

General pest management information: we provide identification and information about household pests and non-horticultural insects and animals common in the Tri-Cities area.

We also provide information about composting, bird-feeding, alternatives to chemical controls, the safe handling of pesticides, and related subjects.

If you see a pest problem on public land, want information about a pest, suspect that you have a rodent problem, or just want general information about urban pest management, please give us a call. All complaints are considered confidential, and anonymous calls are accepted.

Call: 604-927-5447 (Office hours are 8:30 to 10:30 AM weekdays. If no one is available to take your call, please leave a message on the voice mail and they will return your call as soon as possible.)

Dial-A-Dietitian 604-732-9191 Registered dietician / nutritionist provides information on nutrition questions, including therapeutic diets, normal nutrition and special needs, food safety and health products Helping Hands Agency 2206 Haversley Avenue, Coquitlam, B.C. V3J 4T5 604-931-9161

Tri-Cities 2015 Seniors Directory – Page 19

Service BC 604-660-2421 Hearing Impaired (TTY): 604-775-0303 Seniors Services Information and Referral www.servicebc.gov.bc.ca Can assist you in contacting a provincial Call: 211 government program, service or person.

211 is free, confidential, multilingual and answered by professional staff 24/7. If the government number you have to call is long distance, and within BC the Simply dial 2-1-1 to find out about programs, services and resources in your operator will put you through free of charge. area. In partnership with the United Hours: Mon. to Fri., 7:30 am to 5:00 pm Way. Provides health aides, childcare, general homemakers at hourly / daily rates.

Certified homemakers.

Tri-City Transitions Society 200 - 2540 Shaughnessy St., Port Coquitlam, BC, V3C 3W4 Phone: 604-941-7111 Offers programs and services addressing the needs of women and their families impacted by violence and abuse. Serving residents of Coquitlam, Port Coquitlam, Port Moody, Anmore, and Belcarra.

Tri-Cities Women’s Resource Society 2420 MaryHill Rd, Port Coquitlam B.C. 604-941-7111 (TCWRS) is a charitable organization and has operated for over thirty years providing services to the communities of Port Coquitlam, Port Moody, Coquitlam, Belcarra and Anmore to address the needs of women and their families who have experienced or witnessed violence, abuse or threats.

Residential Tenancy Branch 604-660-1020 www.rto.gov.bc.ca Information line for both renting landlords and tenants.

Service Canada 1-800-622-6232 Hearing Impaired (TTY): 1-800-926-9105 www.servicecanada.gc.ca Callers can inquire about pension benefits, how to apply for the GST credit or a social insurance number, get information about passport applications and taxes, locate their Member of Parliament and get general information about federal government programs and services.

Citizenship & Immigration Canada www.cic.gc.ca Information on Citizenship & Immigration programs In Canada, call 1-888-242-2100 Information for Permanent Resident Card 1-888-242-2100 Vital Statistics Agency 604-660-2421 www.vs.gov.bc.ca For B.C. Birth and B.C. Marriage Certificates only.

Have A Question? We are here to help!

Selina Robinson, MLA

Fin Donnelly, MP

Coquitlam - Maillardville #102 - 1108 Austin Avenue, Coquitlam, BC V3K 3P5

New Westminster - Coquitlam & Port Moody 1116 Austin Avenue, Coquitlam, BC V3K 3P5

selina.robinson.mla@leg.bc.ca Phone: 604-933-2001

fin.donnelly@parl.gc.ca Phone: 604-664-9229

@selinarobinson www.selinarobinson.ca

@FinDonnelly www.FinDonnelly.ca

Page 20 – Tri-Cities 2015 Seniors Directory

Food Banks – Tri-Cities

Hot Meals in the Community

Food and emergency hampers for PoCoMo Meals on Wheels individuals and families in need who A service providing home delivery of live in the Tri-Cities. nutritional meals throughout the TriEligibility includes those working, City area using a network of volunteer receiving income assistance, pensions drivers. or employment insurance and MUST Benefits: In addition to the nutritional be residents of the Tri Cities, Anmore benefits available through this service, or Belcarra. Food hampers are provision is made for: distributed at three locations every • Social contacts for meal recipients Wednesday: living alone SHARE Food Bank – Port Moody • Security in knowing that a friendly 2615 Clarke St. Port Moody (rear of volunteer will check on their well building) being on delivery days and respond 11:30 AM – 2:00 PM (Numbers are quickly if an emergency arises given out at 9:00 AM) • A means for meal recipients to retain SHARE Food Bank – their independence in their own Port Coquitlam homes 2211 Prairie Ave., Port Coquitlam Trinity United Church • S hort term convalescent help which

may result in shorter hospital 12:00 PM – 2:00 PM stays

(There is no number system at this site) Eligibility: Residents of Coquitlam, Port Moody, and Port Coquitlam SHARE Food Bank - Coquitlam whose eating habits are a concern 535 Marmont St., Coquitlam because of the following: Como Lake United Church • They are unable to prepare hot meals 12:30 PM - 2:30 PM (Numbers are for themselves given out at 10:00 AM) • Have no one to shop regularly Nutrition Information • Have no one to prepare a meal for Contact: Fraser Health them #200 - 205 Newport Dr, Port Moody • Have inadequate cooking facilities 604-949-7200

• Self referrals can be made as well as referrals from concerned family and friends, doctors, and health and social agencies Time of Delivery: Meals are delivered between: 11am and 1:30pm, Monday to Friday No deliveries are made on Saturday, Sunday or statutory holidays. Extra meals to accommodate weekends and holidays, if necessary, can be arranged.

Arrangements: To arrange for Meals on Wheels, phone 604-942-7506 and leave a message for the coordinator.

Payment: The cost is $5.50 for each meal. Payment is due at the end of the month for meals received during that month. Collections will be made by our volunteer collectors. Payment may be made by cash or cheque.

Arrangements can also be made for a monthly invoice to the recipient or designated family member or friend.

Please make cheques payable to: Pocomo Meals on Wheels.

Please note that some veterans may qualify for funding from the Department of Veterans Affairs.

Applications for this funding must be made by the recipient or family. Please call VAC Representative at 1-866- 522-2122 for more information.

Continued on next page

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Thrifty Foods Online shopping is available at: 2662 Austin Avenue, Coquitlam, BC, 604-931-2601 or 170 Brew St Port Moody 604-949-4251 Open 9:00am – 8:00pm

Continued from previous page

SHOP BY PHONE

Dairyland Foods 1-800-667-1228 Offer a wide variety of products including dairy, coffee/tea, bread, bacon, cookies, soap, organic food, pet food and more. Orders taken: Monday to Friday, 8:00 am to 3:00 pm. Delivery one/week depending on neighbourhood.

Tri-Cities 2015 Seniors Directory – PAGE 21

DISCOUNTS FOR SENIORS

Eagle Ridge Hospital Auxiliary Thrift Shop 2811B Shaughnessy Street, Port Coquitlam, BC. Tel 604-469-3338.

Every Tuesday. Buy 1 Get 1 Free option (everything except sale items) to those 55+ Safeway: On the first Tuesday of each month offers -10% to everyone who Safeway spends a minimum of $35 on groceries.

All Safeway stores offer delivery service.

Shop at your local Safeway, pay for your Sears Canada: Usually 2nd Tuesday of the month (check with store). 10% to groceries and then ask for them to be delivered. $12.95 delivery charge plus those 60+ Shoppers Drug Mart: First Thursday tax. in each month - 20% (for Optimum Save On Foods card holders 65+) Online shopping available. Pick up The Bay: first Tuesday in each month is available at 2385 Ottawa St., Port 15% to those 60+.

Coquitlam, 604-464-9984.

Standard delivery fee is $7.95. Standard pick up fee is $4.95. Minimum order BC PARKS CAMPSITE value of $40 is required.

Community Volunteer Services for Seniors Outreach services for isolated seniors in Coquitlam, Port Coquitlam, and Port Moody. Shop by phone grocery service.

604-927-7919. If you are a senior or have physical limitations and are unable to shop for yourself, you can order groceries by phone.

Thrifty Foods All Thrifty Foods stores offer to deliver your groceries, no matter how small or large the grocery order.

FEES FOR SENIORS

Senior camping discounts for British Columbia residents that are 65 years of age and older are available from the day after Labour Day to June 14th of the

following year. During the peak season ( June 15 – Labour Day), there are no seniors discounts.

The senior rate is the campsite’s regular summer camping fee divided by two.

OR, if there is a winter camping fee for that campsite that is LESS than the above, then the senior’s rate is equal to the winter camping fee.

SHOPPING PROGRAMS HandyDART 604-524-3655 Those registered with HandyDART may call and make a booking for a trip to a grocery store. Clients must arrange for the store to deliver groceries.

(HandyDART allows only one bag per person).

Shopping at Coquitlam Centre 604-464-1414 At Coquitlam Centre we know shopping is about more than what you purchase - it’s about what you experience. That’s why we offer a range of shopper services designed to make your shopping trip more relaxing, more convenient and more rewarding.

Included among our in-mall services are: free shuttle service to assist you with your shopping needs around the upper level of the centre. Information to help you find what you need wheelchair and walker loans for safety and convenience, jump start your vehicle when it just won’t go and walking rovers to help you find your way . Guest Services is located on the lower level in The Bay wing (near the escalator).

Do you have trouble reading regular print?

Coquitlam Public Library has partnered with the Centre for Equitable Library Access (CELA) to offer you a wide selection of reading materials. These include:

City Centre Branch 1169 Pinetree Way

• titles for all ages in audio, e-text and braille

Poirier Branch 575 Poirier Street

• materials in English and French, with expanding access to other languages

www.coqlibrary.ca

For information, or to register for this free service, phone Teresa Rehman, Community Services Librarian: 604-937-4157.

• more than 85,000 books, magazines and newspapers

Page 22 – Tri-Cities 2015 Seniors Directory

Personal Security Abuse Elder Consumer Protection BC Inquiries group, 8:30 a.m.Resources to 4:00 p.m. Or visit Consumer CONSUMER PROTECTION 604-320-1667 If you are being treated badly by InvestRight.org online 24/7.

Protection www.consumerprotectionbc.ca someone close to you, you don’t deserve

BC Identification Identification BC CardCard (BCID) Offers information and services to help Protection it. You can do something about it.

Consumer BC 604-320-1667 (BCID) through ICBC Licensing 604-661-2255 Available consumers to handle unscrupulous Police/Fire/Ambulance: 911 www.consumerprotectionbc.ca 125 East 13th St., North Vancouver business practices. Regulates travel Offices Police Non Emergency: 604-945-1550 agents, and funeral services, Offers information and services to help 604-661-2800 BCID cards are very useful if you are notcemeteries a Adult Abuse and Neglect business Program debt collection agencies, consumers bailiffs and to handle unscrupulous BCID useful if you drivercards andare dovery not have a driver’s license. other businesses.

604-933-2000 practices. Regulates travel agents, cemeteries are notone a driver and do have a identification and Take piece of not primary Hours: Mon. to Fri.: 8:30and am tofuneral 4:30 services, 1-800-222-8477 Crime Stoppers driver’s license.

Take one piece of debt collection agencies one piece of secondary identification to the pm primary identification and one piece of and bailiffs. Ministry of Children and Family Driver’s Licensing Office. secondary identification to the Driver’s Community Policing Development 604-660-8180 Mon. to Fri.: 8:30 am to 4:30 pm Pay the Office.

BCID card fee ($15 for those over 65 Hours: Licensing Centres Fraser Health Crisis Line

andthe free tocard those giving up their license) and Pay BCID fee ($15 for those For more information about CPS 604-951-8855 over and free to those giving up their services that you can access or how you have65your photo taken. provide freeCentres and immediate CommunityWill Policing license) and have taken. within can join Your new cardyour willphoto be mailed 4-6 the team and become a CPS telephone support, crisis intervention, Your new card will be mailed within 4-6 volunteer, contact your local CPS. suicide prevention and community weeks.

Valid 5 years. weeks.

Valid for 5for years.

Community Safety Services Coast Meridian Community Police resource information to people of Centre BC Commission: Station all ages residing in the604-990-2342 Fraser Health BC Securities Securities Commission: InvestRight for Seniors 3312 Coast Meridian Rd.,NV District Hall, 355 West Queens Road Region.

InvestRight for Seniors 604-899-6854 Port Coquitlam, V3B 3N6 604-899-6854 or 1-800-373-6393 24 Hour Women’s Support Line or 1-800-373-6393 604-927-5451 Lower Lonsdale Community www.investright.org 604-987-3374 www.investright.org Station Policing Centre 604-990-7464 Through InvestRight, the BC Securities Mary Hill Community Police Poison Control - (all areas, 24 hours) Through InvestRight, the BC Securities 2581 Mary Hill Rd., Port112 Coquitlam, Commission offers independent, East 3rd Street, N. Van. 604-682-5050 V3C 2A8 Commission offers unbiased unbiased information toindependent, help seniors Coquitlam R.C.M.P. Victim avoid fraud and make informed information to help seniors avoid604-927-2383 fraud and Lynn Valley Community investment decisions.investment It can also decisions.

Community Police Station Assistance 604-945-1585 Ridgeway make informed It can Policing Centre 604-990-7475 help friends recognize therecognize 1059 Ridgeway Avenue, Coquitlam, BC, B.C. Seniors Line 1-800-465-4911 alsofamily help and family and friends the warning signs that someone they love (Lynn Valley Centre) 1S6 For information on Provincial Services warning signs that someone they V3J love is the is the target of fraud, or dealing with 604-933-6888 151-1233 Lynn Valley Road, Healthlink BC 811 N. Van. target of losses. fraud, or dealing with investment Speak to someone in investment Burquitlam Community Police Provides 24 hour, confidential, nonlosses.

Speak to someone in the BCSC the BCSC Station 569 Clarke Rd, Coquitlam, BC, V3J 3X5 emergency health information and Inquiries group, 8:30 a.m. to 4:00 p.m. advice, including nursing services, 604-933-6833 Or visit InvestRight.org online 24/7.

Continued on next page

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Tri-Cities 2015 Seniors Directory – Page 23

representation to adults who are 55+ and would not otherwise be able to access justice due to low income or other barriers. bc211 Legal Services 211 is free, confidential, multilingual Access Pro Bono Society of BC and answered by professional staff 24/7.

604-878-7400 We can help you find information on All services are provided free of charge getting legal help. Simply dial 2-1-1 to by our volunteer lawyers. find out about programs, services and Our Vision: A justice system in which resources in your area. In partnership having limited means is not a barrier to with the United Way. obtaining quality legal services.

Dial-A-Law B.C. Centre for Elder Advocacy and 604-687-4680 Support (BCCEAS) www.dialalaw.org 411 Dunsmuir Street, Vancouver A library of pre-recorded tapes gives 604-437-1940 legal information about laws in B.C. Seniors Help & Legal Information offers Open 24 hours a day. callers information about elder abuse Lawyer Referral Service and community resources and gives 604-687-3221 general legal information.

This service provides the name of Legal Advocacy Program provides a lawyer who will give you an initial information over the phone and interview lasting up to 30 minutes for represents clients at tribunals or other $25.00 (to establish whether you have hearings. a case).

Elder Law Clinic offers legal The Legal Services Society (LSS) information, legal advice and legal Continued from previous page dietician services and pharmacist services. Translation services available in 130 languages.

Phone: 604-660-2421 Provincial Call Centre 604-408-2172 You can apply for legal aid in person through your local legal aid office www.lss.bc.ca/legal_aid/ legalAidOffices.asp or over the phone through the Legal Services Society province-wide Call Centre.

All callers have an initial interview in which our staff asks questions to determine eligibility for our services.

Our services are provided in English. If callers cannot communicate with our staff in English and cannot call with someone who can interpret for them, we can arrange for an interpreter.

Callers can also access recorded messages about our services in six languages: Cantonese, English, French, Mandarin, Punjabi, and Spanish.

Hours: 9:00 a.m. to 4:00 p.m. Mondays, Tuesdays, Thursdays & Fridays; 9:00 a.m. to 2:30 p.m. Wednesdays You can also get some legal help from government agents at Service B.C. (Inquiry BC) 604-660-2421 Continued on next page

Page 24 – Tri-Cities 2015 Seniors Directory Continued from previous page not give the attorney [in this case attorney does not mean lawyer] Nidus Personal Planning Resource authority to make decisions about Centre health care. Powers of Attorney are 604-408-7414 usually drawn up by a lawyer or notary www.nidus.ca public.

A Representation Agreement allows you to appoint someone you trust, Public Guardian & Trustee such as a spouse, friend or family 604-660-4444 member, to make financial, legal, www.trustee.bc.ca health or personal care decisions for The Public Trustee’s Office gives you should you need help managing information on Power of Attorney, your affairs. Nidus PPRC provides education and assistance in making and using representation agreements and enduring powers of attorney.

Operates the voluntary “Nidus” registry for representation agreements and enduring powers of attorney.

Power of Attorney A Power of Attorney is a legal document. When you give someone Power of Attorney you give him or her legal power to take care of financial and legal matters for you. This might include paying bills, depositing or withdrawing money from your bank account, investing money or selling your house. Power of Attorney does

Representation Agreements and Committee of the Estate to people wishing to ensure proper help for those who cannot manage their finances on their own.

Salvation Army Pro Bono Program www.probono.ca Appointments are offered to low income clients. Lawyers provide legal advice, assist in the preparation of court documents and prepare the client for court.

DESIGNED BY KIRART DESIGN

Complete Care in Comfort since 1985!

604-464-1511 Complete Care in Comfort SINCE 1985

New Patients & Emergencies

ALWAYS WELCOME

Most dental plans accepted www.coquitlamcentredental.com

HOURS: Mon., Tues. & Sat. 8 am – 6 pm Wed., Thurs. & Fri. 8 am – 9 pm Sunday 11 am – 6 pm Lower level near Sears, Coquitlam Centre

GENERAL PRACTITIONERS

Tri-Cities 2015 Seniors Directory – Page 25

Social, Education & Recreation Programs

are encouraged to–visit the website for bc211 gain the knowledge and resources Community Integration North Shore Connexions necessary to adapt to the Canadian way 211 is free, confidential, Services Society multilingual 604-986-1511 The Summit more information. 604-904-0842 of life. and answered by professional staff 24/7.

Dogwood Pavilion www.communityintegration.org www.nsconnexions.org We can help you find information on 2058 Henderson Place, 1163 Pinetree 624 Poirier Street, Coquitlam, B.C. Provides community based The Summit program is a leisure program recreation.

Simply dial 2-1-1 to findprograms out Way, for 604-927-6098 about programs, services and resources people developmentally disadvantaged 45 for seniors with developmental Coquitlam BC, V3B 8A9 Dogwood Pavilion is a disabilities. recreation facility

in your area.

In partnership with the Telephone: 604-468-6060 years or older. Participants are integrated The program focuses accessibility and for active on adults who are 50 plus.

United Way. www.successbc.ca/ both socially and physically through integration in A the community.

Programs modest fee for an annual pass are will Community Integration Services Tri-City Seniors Group Success allow you to enjoy a wide variety of recreation, leisure, education and vocational run at various seniors’ centres in North and Society programs, activities and special events.

2058 Henderson Place, 1163 Pinetree opportunities.

West Vancouver.

604-461-2131 Stay active, socialize, try something Way, Coquitlam, B.C. V3B 8A9 Conversation groups, fitness to programs, www.communityintegration.org new and continue learn. Withand over 604-468-6000 ext 223 sing-alongs are80offered.

All seniors from Eldercollege Provides community based programs 604-984-4901 groups and clubs, as well as fitness Objectives: for developmentally disadvantaged dance classes, the communityclasses, are welcome tolectures accessand thetalks, www.capilanou.ca/ce overcome classes to learn to paint, use a computer, people 45 years or older. Participants are • To assist senior newcomers Summit Drop-In Centre.

Seniors that would An extension program of Capilanocultural University barriers integrated both socially and physically take ain great picture orprogramming, learn a new like to participate adaptive offering educational • Tfor o participate in community service in language, through recreation, leisure, opportunities education there really is something for focused on socialization the spirit of mutual support people 55 years and older. Topics covered and vocational opportunities. everyone. rather than skills, call for In a program guide.

• Toto encourage seniors toplease contribute rangeScholars from learning computer skills addition to the manySenior programs and Roads to the community e.g.

Volunteers, volunteers are welcome. activities offered, Dogwood Pavilion politics and the environment.

1-800-454-5768 leadership training has a fully equipped woodworking www.seniorprograms.unlv.edu/ shop, snooker room, lapidary workshop, North Shore Multicultural Routes to Learning Canada index.html Elderhostel 1-800-454-5768 lounge and library. 604-988-2931 www.routestolearning.ca Society An educational organization which www.elderhostel.org Non-profit provider of Exploritas offers short-term academic, leisure www.nsms.caDogwood Pavilion is operated by the An educational organization which offers City of Coquitlam in conjunction with (Elderhostel) programs in Canada. learning or recreational courses, or a Offers English Language for seniors. the Dogwoodtraining Pavilion Seniors Society. short-term academic, leisure learning or combination of all three. Academic Simon Fraser University – Seniors Government sponsored (free) English If you are interested in volunteering, programs are hosted by educational recreational courses, or a combination of Program there are program, a variety of activities that could institutions the world (U.S. are 778-782-8000 Language for Adults newcomer all three. around Academic programs hosted by use your assistance. based).

English Language classes and bridging www.sfu.ca/seniors educational institutions around the world For more information you can Settlement and Public Education / program (free) and low costfind us The SFU Seniors Program offers low-for seniors (U.S. based). on-line at coquitlam.ca or drop in and Success cost, academic, intellectually fee stimulating for service visit English classes.

Provides us in person and pick up a copy non-credit courses to lifelong learners orientation and referral Our multilingual professional staff information, of our 50 Plus Newsletter, which is 55+ at the university’s downtown team provides settlement services produced seasonally.

Harbour Centre campus. Courses are to immigrants from diverse cultural offered three times per year, beginning backgrounds. The comprehensive Continued on next page in January, May, and September. Seniors settlement services help immigrants

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Page 26 – Tri-Cities 2015 Seniors Directory Continued from previous page Terry Fox Library.

The Centre is an activity and Glen Pine Pavilion 1200 Glen Pine Court, Coquitlam, B.C. recreational centre for adults, with membership opportunities for those 604-927-6940 Glen Pine Pavilion is a recreation facility aged 50 years or better.

An annual membership is $18.75 and for active adults. provides access to subsidized drop-in A modest fee for an annual pass will and registered program fees, services, allow you to enjoy a wide variety of programs, activities and special events. and special events.

There are a number of drop-in activities Glen Pine hosts many activity groups, including snooker, table tennis, darts, such as: card and board games, choir carpet bowling, bingo, and a variety of and drama, bingo and poker. There are many Health and Fitness opportunities: card games. Members pay $1 to drop in and non-members pay $3. fitness classes, dance classes, lectures, seminars, talks, learn to paint classes, Wilson Centre offers a wide variety of computer classes. A fitness centre is registered programs to help you keep located on the upper floor. Glen Pine’s active, be creative. Learn a variety of arts licensed kitchen is open Monday to and crafts; refine your computer, iPad Saturday and serves full meals, as well as and tablet skills, and much more. light snacks.

Also offered are a large number of Glen Pine Pavilion is operated by the accessible programs to meet the City of Coquitlam in conjunction with varying needs of the community, like the Glen Pine 50Plus Society. If you monitoring blood pressure, foot clinic, are interested in volunteering, there are health and wellness talks and a full many activities that would benefit from continuum of fitness programs. your contribution.

Join us in a relaxed and friendly For more information go to: atmosphere and experience our www.coquitlam.ca or drop by in food services. We have nutritious, person for a friendly tour and pick affordable meals, homemade soups, up the current edition of the “50 Plus and sandwiches made on request. Our News”, listing all activities, events and cafeteria is a comfortable bright setting; classes. perfect for socializing with other members.

Wilson Centre There are opportunities for anyone 2150 Wilson Avenue, Port Coquitlam, willing to volunteer in the kitchen. Visit BC V3C 6J5 www.portcoquitlam.ca/volunteer for 604-927-7970 more information.

Wilson Centre is an accessible one Please drop by for a visit and pick up level facility with ample free parking, a copy of our Program Guide and automatic doors, and accessible Newsletter on current programs. washrooms. The Centre is on a Information is also available online at major bus route. It is attached to the www.portcoquitlam.ca/wilsoncentre.

Recreation Complex and next to the

The Wilson Seniors’ Centre is operated by the City of Port Coquitlam in conjunction with the Wilson Centre Seniors’ Advisory Association.

S.U.C.C.E.S.S. Henderson Place Mall 2058 - 1163 Pinetree Way, Coquitlam 604-468-6000 Provides educational, social and recreational programs, cultural activities and seniors peer and self-help groups.

Activities include exercise, senior’s health and wellness, and social activities.

Discussion topics may include heart healthy eating, benefits of an exercise program, managing life stressors and accessing community resources.

Informal Seniors group $5 per year ( January to December) in addition to $10 SUCCESS annual membership fee.

Restricted to those who are 60 years and better.

Crossroads Hospice Society – Walking Groups and Hike for Hospice 604-945-0606 www.crossroadshospice.bc.ca Hike for Hospice, Walking Group Crossroads Hospice Society’s walking group Grief’s Journey, is open to bereaved individuals or those grieving the imminent death of a significant person in their life. Monthly full moon walks at our Crossroads Hospice Labyrinth Healing Garden introduce the healing powers of nature and the labyrinth to our community. The first Sunday of May Crossroads Hospice Society hosts the annual Hike for Continued on next page

CELEBRATING LIFE WITH DEDICATION, EXCELLENCE AND INNOVATION. 1340 Dominion Ave. Port Coquitlam

604-944-4128

• Sensibly priced funerals & memorial services

“We provide care, respect and dignity in your time of need.” www.firstmemorialportcoquitlam.com

Keith Louw

Funeral Director

200+ seating • reception facility • multi-faith facilities • ample parking

Continued from previous page Hospice, which helps raise money and awareness for hospice care. All proceeds from this family-friendly walk stays in our community.

Coquitlam Public Library – Home Bound Services The library provides free delivery and pick-up of books, audiobooks and magazines for individual Coquitlam residents who are temporarily or permanently homebound in private homes or in care centres. Patrons on the Homebound Services Program may place reserves on materials of their choice or allow the Community Services Librarian to select materials for them. A profile of reading interests and a list of materials read or desired is kept for each Homebound patron. This information is confidential and available only to Homebound Services staff.

Low Vision Resources The library offers the following resources for people with impaired vision: Large Print Materials Many popular fiction and non-fiction titles are available in large print.

We attempt to purchase new and bestseller large print books published simultaneously with the regular print.

Audiobook Collection The Poirier Branch has a collection of audiobooks on cassette tapes, Daisy Book format and MP3, available to users who are visually or physically challenged and cannot read regular print material.

This collection is funded in conjunction with Public Library InterLINK, and users must sign an eligibility form to use e

Tri-Cities 2015 Seniors Directory – Page 27

this collection. Daisy Books and MP3 format books can be played on Daisy Players, personal computers and DVD players.

A second collection of books on cassette tapes and CDs is available to the general public at both branches.

Deposit Collections The library invites care centres and nursing homes to take advantage of our Deposit Collection Service. Under this program, large print books are selected by the librarian, checked out to the care centres, and then delivered. At the end of 4 months, the books are exchanged for a new collection.

To sign up for any of the Homebound Services, or for more information on services to seniors, please contact Teresa Rehman, Community Services Librarian, Coquitlam Public Library, at 604-937-4157

Community Centres

Pinetree Community Centre 1260 Pinetree Way, Coquitlam 604-927-6960 Dogwood Pavilion 624 Poirier Street, Coquitlam 604-927-6089 Poirier Community Centre 630 Poirier St., Coquitlam 604-927-6027 Centennial Activity Centre 570 Poirier St., Coquitlam 604-933-6143 Summit Community Centre 1450 Parkway Blvd., Coquitlam 604-927-6960

Glen Pine Pavilion 1200 Glen Pine Court, Coquitlam 604-927-6940 Wilson Centre 2150 Wilson Ave., Port Coquitlam 604-927-7970 Kyle Community Centre 125 Kyle Street, Port Moody 604-469-4561

Sports Centres

Poirier Sport & Leisure Complex 633 Poirier Street, Coquitlam 604-927-6027 Port Moody Recreation Complex 300 Ioco Road, Port Moody 604-469-4556 www.portmoody.ca/recreation Hyde Creek Recreation Centre 1379 Laurier Avenue, Port Coquitlam, BC V3B 2B9 604-927-7946 (SWIM) www.portcoquitlam.ca/recreation Port Coquitlam Recreation Complex 2150 Wilson Ave, Port Coquitlam, BC V3C 6J5 604-927-7970 www.portcoquitlam.ca/recreation

Indoor Swimming Pools

City Centre Aquatic Complex 1210 Pinetree Way 604-927-6999 Poirier Sport & Leisure Complex 633 Poirier St., Coquitlam 604-927-6027 Hyde Creek Recreation Centre 1379 Laurier Avenue, Coquitlam 604-927-7946 Continued on next page

A British Columbia legend with a passion for using fresh, quality, local ingredients.

Join us for breakfast, lunch, dinner, take-out & delicious burgers.

Ask about our Seniors menu.

500 - 3025 Lougheed Hwy., Coquitlam 604-942-9224 whitespot.ca

Page 28 – Tri-Cities 2015 Seniors Directory Continued from previous page Branch #263 Coquitlam Westhill Outdoor Pool 1025 Ridgeway Avenue 203 Westhill Place, Port Moody Outdoor Swimming 604-937-0111 Centennial Pool Pools Branch #133, Port Coquitlam Port Coquitlam. Located at the corner – Will open for the summer season 2675 Shaughnessy Street of Shaughnessy Street & Lougheed Spani Outdoor Pool 604-942-8911 Highway in Aggie Park.

655 Hillcrest Street, Coquitlam Branch #119, Port Moody Robert Hope Pool 604-927-6027 2513 Clarke Street Port Coquitlam. Located at the corner 604-936-1312 of Western Drive & Lamprey Street.

EagleRidge Outdoor Pool 1200 Lansdowne Drive Social Activities 604-927-6999 Royal Canadian Legions Rocky Point Outdoor Pool Provides socialization for veterans & NORTH SHORE 2011 SENIORS RESOURCE GUIDE 2800 Murray Street, Port Moody their immediate families.

51

Transportation travel free on Drivers’ public transit Licensesin BC. If the sight Bus CNIB (Canadian National Institute BusPass Pass 1-866-866-0800 for the Blind) impaired person also hasConnector, a HandyCard 1930 Oxford their 1-866-866-0800 press #4, press #3 press #4, press #3 Port Coquitlam 604-431-2121 guide also travels free on transit.

Cardholders Eligible persons can buy a yearly pass for Eligible persons can buy a yearly pass for $45.

604-661-2255 $45. The bus pass allows travel without www.cnib.ca are also eligible for reduced fares on BC The bus cost passonallows travel without additional additional local transit systems.

If you are 65 years or older Individuals registered with CNIB as Ferries, Air Canada (domestic), and there someare costpass on islocal transit systems.

The not valid for HandyDART. legally blind may carry a CNIB National reduced fees for driver’s license renewals coachlines.

To bepass eligible, you must Identification and road tests. All drivers 80 years of age The is not validbe:for HandyDART. To be Card that allows the To obtain call thetoabove holder to travel free on public transit inan application and older are required have a medical •eligible, receiving you Federal Spouse’s must be: Allowance BC. If the sight impaired number person alsoand has submit exam and submit a medical the form along report with a or Federal Guaranteed Income • receiving Federal Spouse’s Allowance or their guide also travels a HandyCard every years. to Thethe report form will Supplement colour passport sizetwo photo regional Federal Guaranteed Income Supplement free on transit. Cardholders are also mailed your home. The required • a person who is 65 years of age CNIB office. It be will taketoapproximately 7-10 eligible for reduced fares on BC Ferries, medical exam is not covered by MSP. • a person who is 65 years of age or older or older and who meets all the days to process the application.

Air Canada (domestic), and some Moving? Change your address on-line requirements the Federal and whofor meets all the requirements coachlines.

There is no charge to obtain the pass. for a non-enhanced licence

Guaranteed Income Supplement or for the Federal Guaranteed Income www.addresschange.gov.bc.ca Spouse’s Allowance except the 10 year To obtain an application call the above Supplement or Spouse’s Allowance numberexcept and submit the form along Licenses Drivers’ 604-661-2255 residency requirement For an enhanced licence, you must book the 10 year residency requirement photo an appointment for a replacement card 125 E. to 13th St., North Vancouver • receiving BC Employment Assistance with a colour passport size the regional and attend in person within 10 days.

• receiving Employment Assistance forCNIB office. It will take for Persons withBC Disabilities are older there are reduced approximately 7-10 days If to you process the65 years Bring or all required EDL identification Persons Disabilities • receiving BC with Employment Assistance application. fees for driver’s license renewals and road documents to your appointment. and be age 60 –BC 64 Employment Assistance and • receiving tests. and older There is no charge to obtain the All pass. drivers 80 years of age Continued on next page The be bus pass valid from Jan. 1 - Dec. 31. ageis60 – 64 are required to have a medical exam and submit a medical report every two years. The The bus pass is valid from January 1 – report form will be mailed to your home. The December 31. required medical exam is not covered by MSP.

CNIB (Canadian National Institute for the Blind) www.cnib.ca

Value and Freshness yday • Let Us Shop For YouAccessible Ever HandyCard (Translink

604-431-2121

Individuals registered with CNIB as legally blind may carry a CNIB National Identification Card that allows the holder to

Family Owned & Operated For Over 30 Years!

• Phone Orders Transit Program)

778-452-2860

You• must a permanent physical or Samehave Day Home Deliveries cognitive disability prevents you from • Bakery • Deli that • Meats • Produce using the public transit system without

• President’s Choice & Gluten-Free

2535 Shaughnessy St., Port Coquitlam

604-942-6126

Continued from previous page Name Change: Attend in person within 10 days with your drivers licence and your legal change of name and identification documents. Enhanced Driver’s Licence: You must book an appointment and bring required documents.

HandyCard (Translink Accessible Transit Program) 778-452-2860 You must have a permanent physical or cognitive disability that prevents you from using the public transit system without assistance. Your HandyCard entitles you to concession fares on the Bus, SkyTrain, SeaBus, West Van Transit and West Coast Express.

An attendant who accompanies and assists a HandyCard holder may travel free on any part of the Regional Transportation Network.

International Drivers Permit BCAA at 1-877-325-8888 for a location nearest to you • Applicant must be 18 or over • Bring a valid Canadian Drivers Licence (not to expire within 1 year) • Bring 2 passport photos, plus $25.00 plus tax HandyDART 604-575-6600 Transportation for disabled persons who are unable to use public transit without assistance. To register, book or confirm trips, call the above number. A doctor’s signature is required. Service is primarily used for work, medical appointments and education but can also be used for recreational and

Tri-Cities 2015 Seniors Directory – Page 29

shopping trips on a first come first served basis. Two types of service are offered: Subscription Trips (regularly recurring) and Casual Trips. Visitors to Greater Vancouver may also apply for temporary use of HandyDART during their visit.

Parking Permit for People with Disabilities (SPARC) 604-718-7733 www.sparc.bc.ca The permit costs $20.00 for 3 years and applies to the holder. It can be used in any car that the holder drives or is driven in.

Hours: Mon. to Fri.: 9:00 am to 4:30 pm.

Taxi Saver Coupons 778-452-2860 Taxi Saver is a service for people with permanent disabilities who have a HandyCard. You will need a HandyCard before you can buy and use Taxi Saver coupons to pay for taxi rides.

Taxi rides to the value of $80 can be purchased by cheque for $40. Payment should be mailed to: Access Transit 13401 - 108 Avenue, Surrey, BC V3T 5T4 (Note Taxi Savers on the envelope.)

You are allowed to buy 1 booklet of coupons per month.

Translink Coast Mountain Bus 604-953-3333 Automated line provides information on bus routes, wheelchair accessible buses and other topics.

Airlines Ask the carrier if a discount applies.

Greyhound 604-683-8133 Toll free 1-800-661-8747 www.greyhound.ca A 10% discount is available to those 62 years and over, or buy one regular senior fare ticket and save 50% on up to three companions. Or bring a grandchild (up to 2 children for 50% of the applicable child’s fare). Wheelchair accessible coaches also available.

Via Rail 1-888-842-7245 www.viarail.ca Fare reduction for those 60+ depending on the route traveled. Always inquire about special promotions including a free ticket for a companion.

Support & Guidance in Your Time of Sorrow Our goal is to provide a service as meaningful and unique as the families we serve, no matter their family traditions, ethnic backgrounds, religious preferences or financial circumstances.

Pre-Planning services available Antonio Diogo Oliveira Owner / Funeral Director

2657 Shaughnessy St., Port Coq • 604.942.7920 w: oliveirafuneralhome.com We are available 24 hours a day - 7 days a week

e: oliveirafunerals@gmail.com

Page 30 – Tri-Cities 2015 Seniors Directory

Volunteer Opportunities

C

new skills and help strengthen your Community Volunteer Services for opportunities through Crossroads Capilano Community Services Keep Well Program 604-988-7115 ext. 27 community.

Seniors Hospice Society.

Engage with the Society – Seniors’ Hub 604-988-7115 Program various locations in community as a thrift store volunteerheld at Many of our Volunteer Resources Offers outreach services for seniors North and West Vancouver.

Volunteers to drive, shop, visit, helping with its daily business departments postVolunteers current volunteer that are isolatedare andneeded homebound are needed to work at registration desks; act as telefriends, help with monthly socials, operation, providing customer service, openings on the: govolunteer. in the Tri-Cities area. United Way cashiering, merchandising, publicity, massage shoulders, hands and feet ca website.

Find specific postings, coffee groups, and publication of the and Safeway Canada provides funding recycling and janitorial experience. including the required skills and for programs to CVSS through (training provided); take blood pressure newsletter.

Bring your business expertise to qualifications. the Wilson Centre Seniors’ Advisory (health background required); and provide our business office helping with Association (a non-profit charitable Ridge Hospital & Health Care nutritional andEagle pharmacy consultations.

Congregate Meal Program organization). Volunteers are the vital – administration, desktop publishing, data Centre entry or marketing and promotional Diners’ Club of our programs. 604-904-6483 link to the success support. Our visiting volunteer program Opportunities Volunteers receive and on- on Dinners are at orientation various locations the North • AuxiliaryAssociation Programs: Gift Shop, Crafts, accepts new volunteers for training once Seniors going support. For volunteer inquiries Lynn Valley Shore.

Volunteer positions include volunteer Catering and Special Events a year to help provide compassionate and opportunities, please call 604-927(Mollie Nye House) 604-987-5820 servers for 2 hours per week, volunteer support for patients, family and loved • Friends of ERH Gardens 7919.

Help is needed• in the area of reception ones who are facing the end of life drivers forCommunity 1 hour per week or volunteer Greeting & Wayfinding Some of the Volunteer experience. a and administrative tasks, programs Services you maywho volunteer for are:and coordinate team leaders support • Medical Unitleading

and helping with room set-up for various Mealswith on Wheels group on-site volunteers • Musician Shop byof Phone Grocery Program and assist activities that take place at the house. One special events.

• Pet Visitation This program is available to seniors and 604-942-7506 time volunteer opportunities are needed at Volunteers are needed to pick up food, people with physical limitations living in • Rehabilitation Services assemble and package meal trays, and the Tri-Cities area who cannot get out • Seniors’ Programs - Acute Care to shop for themselves. Volunteers take deliver the meals.

• Seniors’ Program - Eagle Ridge Manor your order over the phone and shop for Community Volunteer Connections • Surgical Unit you at a nearby grocery store. Delivery (serving New Westminster and the Tri- • Volunteer Resources charge is $2.50.

Cities) • VolunTeen Program (ages 16 to 18 in Visiting Program #200 - 25 King Edward Street, SD43) This program matches volunteers Coquitlam Please note some areas may not have with a lonely, homebound senior 50+ 604-529-5139 vacancies in the program. We will make who has little or no support in the Community Volunteer Connections every effort to match you with the community to provide a weekly home believes people and communities thrive volunteer opportunity that meets your visit for friendship and companionship. when we decide to make a difference interests and abilities.

Visiting volunteers do not provide in the world. That’s what we’re all For more information on how you can transportation. about – helping you connect with your become a volunteer, please contact: Telephone Reassurance Program community in ways that improve your Eagle Ridge Hospital Volunteer life and the lives of others.

A volunteer will call a homebound Resources senior once a week for a friendly chat Come and find your passion as a 475 Guildford Way, Port Moody, BC, and reassurance. volunteer.

V3H 3W9 Information and Referral Fraser Health ERHVolunteerResources@ CVSS staff will provide assistance to There are a variety of volunteer fraserhealth.ca inform you of senior’s resources and opportunities in hospitals, long-term Phone: 604-469-5115 services in the community. care facilities, rehabilitation centres Fax: 604-461-9972 and community health programs.

The Wilson Centre Volunteers enhance the services and Eagle Ridge Hospital Auxiliary 604-927-7925 complement the care provided by 604-461-2022 office extension 543017 The Centre has a variety of volunteer our professionals. As a volunteer, or Thrift Shop at 604-469-3338 opportunities. Visit you enhance personal growth, gain www.portcoquitlam.ca/volunteer personal satisfaction by helping others, www.erha.ca Volunteer opportunities for youth, teens explore a new career, meet new people Crossroads Hospice Society and adults. Develop new skills, meet and learn more about the health care 604-945-0606 interesting people and give back to your system. www.crossroadshospice.bc.ca community. You can make a difference!

Join us and share your talents, build Seniors can partake in many volunteer Continued on next page

Continued from previous page Auxiliary Programs – Gift Shop, Thrift Shop, Weekend Coffee Program, Used Books, Special Events and more!

Applications accepted on an ongoing basis.

Volunteer Opportunities Lend a Helping Hand at Dogwood Pavilion or Glen Pine Pavilion If you would like to volunteer at Dogwood Pavilion or Glen Pine Pavilion, please feel free to contact: 604-927-6922 We are also proud to announce all of our volunteer opportunities are available online for you to peruse.

To view our volunteer activities, please visit www.coquitlam.ca and under the “City Hall” section, click Career and Volunteering.

Volunteer Orientations Dogwood and Glen Pine offer orientation sessions for new and active volunteers. This is also an opportunity to meet other volunteers and to find out about all of the policies and procedures involved in volunteering with the City of Coquitlam.

Looking for a Meaningful Volunteer Opportunity?

Over the years you have developed a wealth of expertise working with people and, perhaps because you are now retired, don’t have opportunities to use these skills. The University of Victoria, Centre on Aging, Self-Management Programs in partnership with the BC Ministry of Health Services, has an important role in delivering health education programs to persons experiencing ongoing health problems.

Tri-Cities 2015 Seniors Directory – Page 31

These programs help people deal with chronic pain, diabetes, arthritis and fibromyalgia, and chronic disease in general. All of these programs are delivered in your community by persons just like you who successfully complete a 4-day leader training session. There is no cost to take these programs. If you would like to learn more about the programs or how you may want to get involved, please contact 604-940-1273.

What are the Benefits of Becoming a Leader?

You will:

Keep informed

by reading The Tri-City News

Seniors Spotlight Section

The second Friday of every month www.tricitynews.com

• Learn facilitation skills • Learn techniques and strategies you can use in your own life • Share in other peoples success This training will allow you to learn new skills, help you stay connected to your community and give you a meaningful volunteer experience.

To learn more, please check our website www.selfmanagementbc.ca Come and join our passionate team of volunteer leaders!

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