June 10, 2014

NEWS & VIEWS JUNE 2014 | FOOD FEED PHARMACY HARDWARE FASHIONS GAS BARS PETROLEUM | ottercoop.com

RETIRING DIRECTORS

Membership Definitely Has Its Rewards OTTER CO-OP 92 ND ANNUAL MEETING The 92nd Annual Meeting of the Otter Farm & Home Co-operative was held on Thursday, May 29 at D.W. Poppy Secondary. There were 178 Members and 34 Guests in attendance. During the reports that were presented the members learned that despite the many challenges of cross border shopping and competitive gas pricing your Co-op ended the year 1.1 %

Otter Co-op Members will receive over $5,679,000...

better than budget, and 2.9% ahead of 2012 sales.

Other highlights included the presentation of the scholarships, election of directors, door prizes and refreshments served by the Otter Community 4-H Club. Otter Co-op Members will receive over $5,679,000 Million in Equity & Cash Repayments.

Frank Braun D I R E CTOR

NEWLY ELECTED DIRECTORS

John Watt D I R E CTOR

We wish to express our most sincere gratitude to retiring Directors Frank Braun and John Watt. Both these gentleman were a huge asset not only to the community but to the Otter Co-op through the many years they served on the Board of Directors. We wish Frank and Chrissie Braun and John and Mary Watt all the best and hope to see them often at the Co-op. Thank you again.

Our newly formed Board of Directors 2014/2015. (Left to right) Frank Hauzer, Angie McDougall, Larry Jantzen, Susan Dodd, Martin Power, Dorothy Anderson, Kent Strobel, Dick Mayer and Maria Pucek.

Martin Power

Kent Strobel

DI REC TOR

DI REC TOR

Otter Co-op Scholarships CONGRATULATIONS TO YOU ALL

RETIRING NUTRITIONIST

MATURE SCHOLARSHIP WINNERS

GRADE 12 $1,000 SCHOLARSHIP WINNERS

R

D

NUAL OT AN TE

Q

R

BA

CK

The awards were presented

by Board President Dorothy Anderson to (from left) Melissa Doerksen and Terry Stromsten.

Win a Backyard BBQ Prize Package CONTEST CLOSES JULY 6 Entry forms will be earned with each minimum purchase of a Hawkins Cheezies 210g (2 for $5) or a Coop Gold Family Chocolate Bar 100g (4 for $5).

Find full contest details, rules and regulations at www.ottercoop.com.

B

One of our lead nutritionists, Ken Wilkinson, is leaving us to enjoy retirement! Don’t worry, he will still be a regular consultant for Otter Co-op and forever a part of our team!

3

Ken Wilkinson L E AD N U T R I T I ONI ST

Otter Co-op awarded seven scholarships to local Grade 12 graduates on May 29. The awards were presented by Board President Dorothy Anderson to: (from left) Robyn Flokstra (Credo Christian), Hailey Larsen (DW Poppy Secondary), Jonah Miller (Aldergrove Secondary), Joel Hansen (Langley Christian), Ashley Gilliland (Seaquam Secondary), Danielle Van Noort (Langley Fundamental) and Amelia Denny-Keys (DW Poppy Secondary).

YA R D B

CONTEST

BACKYARD BBQ PRIZE PACKAGE INCLUDES: RETAIL VALUE $1150 (APPROX.)

Napoleon Propane BBQ • BBQ Start Up Kit • 20lb Propane Tank Plus Otter Co-op Management will BBQ for you and 9 friends at your residence!

NEWS & VIEWS PRESIDENT’S MESSAGE For the 4th year in a row, your Co-op showed record sales and surpassed the previous year by approximately $5 million, with year-end sales of $171,954,134.

Equity and cash payments to members for the year ending February 28, 2014, will amount to $5,679,000. The financial statement was one of the main items on the agenda at the Annual General Meeting on Thursday, May 29. Approximately 200 members and guests heard Reports from the Controller, General Manager, and President, all telling a very positive story. It was also announced that just shy of 3000 people became members of the Otter Co-op in the last fiscal year, each paying a $10 lifetime membership fee whereby they can now accrue equity in the Co-op and receive cash back on their purchases based on the year from March 1st. – February 28th. This happens by being a supporter of all that the Co-op offers, be it food, hardware, fuel, or feed.

We opened our sixth gas bar in Hatzic in 2013 and also took over a Feed Mill in Armstrong, which will complement our Feed Mill on 248th Street. Also announced, and opening in early Fall 2014, will be a new Petroleum Facility at Chilliwack which will include a 24 hour cardlock, convenience store, bulk fuel depot, oil and lubricant warehouse, and gas station.

During our AGM, Otter Co-op presented seven Grade 12 scholarships, and two mature scholarships. We are also a Community Builder, giving in excess of $100,000 to sports teams, school functions, and many community-oriented events.

Our management team is always aware, and on the lookout for what might be a good mix for what the Co-op can offer to its members. Times change and so do we. An election saw current board member Dick Mayer re-elected to the Board, and newly elected were Martin Power and Kent Strobel all for a three year term.

And to our entire team here at the Coop, I must say thank-you. This is how our Co-op works – through co-operation.

It is mentioned elsewhere in our newsletter about upcoming events. Be sure to mark your calendar to attend throughout the summer and don’t forget our Equity Days September, 18, 19, and 20 where you can come and pick up equity statements and cheques.

To all, have a safe and happy summer, and remember our slogan “You’re At Home Here”.

JUNE 2014 | ottercoop.com

Kids’ Club Easter Party

Joining GM One-to-One

SERVING OUR COMMUNITY It was another fun filled Easter Party with approximately 500 Kids’ Club Members and their families in attendance. The ever popular petting zoo put on by Langley Beef & Swine Club was a busy spot as was the horse and wagon rides by Rocking Horse Carriage from Aldergrove. Madame Butterfly created balloon art along with other face painters and entertainers. Additionally there was cupcake decorating, popcorn and many game stations with a prize at every booth. If you know someone that has not yet reached their twelfth birthday and is not a Kids’ Club Member have them come to the administration office or sign up online and join today. Benefits include a cookie on every visit to the store as well as a treat from the cashiers goodie container.

All Kids’ Club events are free to attend!

HOLLY LINGEL Holly joined Otter in 1998 as a Gas Bar Manager. Her previous experience in the petroleum industry saw her career progress from the position of Convenience Retail Manager to the role of gas bar owner and contract operator prior to joining the CRS. Since 1998, Holly has continued to advance her career with Otter as the Tempo and Commercial Petroleum Sales Co-ordinator, a role she held until 2003. In her current role as Gas Bar Operations Manager, Holly excels in her ability to train and develop her team—both being key components to the success of Otters aggressive growth strategy.

With Holly’s drive to constantly learn and grow her decision to apply for General Manager One-to-One training was no surprise. An outstanding recommendation from her General Manager, demonstrated leadership skills, operational knowledge, as well as her exceptional people skills made Holly an ideal fit for the training program.

Everyone at Otter will miss Holly but wish her success in her new role as a GM One-to-One trainee which she started on June 2 at Wetaskiwin Alberta.

JELLY BEAN GUESS WINNER Owen King, had the closest guess and won the Jelly Bean Guess Contest.

Great job Owen!

The 2nd Annual two day car show turned out to be another great success. This show is sponsored by Central Fraser Valley Chapter V.C.C. and Otter Co-op. We look forward to our 3rd Annual show on Sunday, April 26, 2015. The car club held their last meeting before the summer on Wednesday, June 4 and invited Otter Co-op representatives Kelsey Vurdela (Marketing Co-ordinator) and Merilee McAuley (Ex. Assist. To the General Manager) and presented them with a plaque of appreciation. They also served an Otter Coop made cake. We look forward to another great show in 2015!

Hayden Dahlby from Chilliwack is the recipient of a bicycle and helmet from the Kids’ Club Easter Party. Congratulations Hayden! Hayden is pictured here with Otter Co-op General Manager Jack Nicholson.

OTTER CO-OP FEED & PET is now on Facebook!

Find us under “Otter Co-op Feed and Pet” for everything related to today’s dairy, poultry, and equine industries! Pets too!

“Like” us on Facebook &

YOU COULD WIN

Congratulations

one of ten $100 gift cards!

FUEL UP TO WIN CONTEST WINNERS Thank you to everyone that participated in the recent Fuel UP To Win Contest. Here are some of the Otter Co-op Members that span from Surrey, Langley, Aldergrove and Abbotsford. Congratulations to all the winners!

ONLINE WINNERS OF CO-OP GAS/GROCERY GIFT CARDS

TO ENTER: 1. “Like” our page “Otter Co-op Feed and Pet” 2. “Share” our Contest status with your friends for an ADDITIONAL entry CONTEST RUNS FROM JUNE 1ST – AUGUST 22ND, 2014.

GIFT CARD CAN BE USED AT ANY OF OUR AUTHORIZED DEALER LOCATIONS.

Dave McKee OTTER CO-OP B OARD PRESIDENT

PRESENTATION

Car Club Members Rick Unger and John Jackman and representing Otter Co-op Kelsey Vurdela and Merilee McAuley.

COLLECT TO WIN OF $100 GAS/GROCERY GIFT CARD WINNERS

Dorothy Anderson

2nd Annual Car Show

Brian Hook

Alexis Hook

Photos unavailable for the following winners: Irene Venema, Nikki Brown, Marlene Myers, Teresa Engelhart, Daniel Rogers

Christine Alting

Kristin Dalen

$125 GIFT CARD WINNER

$150 GIFT CARD WINNER

PROUDLY SPONSORED BY:

Otter Co-op

Central Fraser Valley Chapter of the Vintage Car Club of Canada

NEWS & VIEWS PRESIDENT’S MESSAGE For the 4th year in a row, your Co-op showed record sales and surpassed the previous year by approximately $5 million, with year-end sales of $171,954,134.

Equity and cash payments to members for the year ending February 28, 2014, will amount to $5,679,000. The financial statement was one of the main items on the agenda at the Annual General Meeting on Thursday, May 29. Approximately 200 members and guests heard Reports from the Controller, General Manager, and President, all telling a very positive story. It was also announced that just shy of 3000 people became members of the Otter Co-op in the last fiscal year, each paying a $10 lifetime membership fee whereby they can now accrue equity in the Co-op and receive cash back on their purchases based on the year from March 1st. – February 28th. This happens by being a supporter of all that the Co-op offers, be it food, hardware, fuel, or feed.

We opened our sixth gas bar in Hatzic in 2013 and also took over a Feed Mill in Armstrong, which will complement our Feed Mill on 248th Street. Also announced, and opening in early Fall 2014, will be a new Petroleum Facility at Chilliwack which will include a 24 hour cardlock, convenience store, bulk fuel depot, oil and lubricant warehouse, and gas station.

During our AGM, Otter Co-op presented seven Grade 12 scholarships, and two mature scholarships. We are also a Community Builder, giving in excess of $100,000 to sports teams, school functions, and many community-oriented events.

Our management team is always aware, and on the lookout for what might be a good mix for what the Co-op can offer to its members. Times change and so do we. An election saw current board member Dick Mayer re-elected to the Board, and newly elected were Martin Power and Kent Strobel all for a three year term.

And to our entire team here at the Coop, I must say thank-you. This is how our Co-op works – through co-operation.

It is mentioned elsewhere in our newsletter about upcoming events. Be sure to mark your calendar to attend throughout the summer and don’t forget our Equity Days September, 18, 19, and 20 where you can come and pick up equity statements and cheques.

To all, have a safe and happy summer, and remember our slogan “You’re At Home Here”.

JUNE 2014 | ottercoop.com

Kids’ Club Easter Party

Joining GM One-to-One

SERVING OUR COMMUNITY It was another fun filled Easter Party with approximately 500 Kids’ Club Members and their families in attendance. The ever popular petting zoo put on by Langley Beef & Swine Club was a busy spot as was the horse and wagon rides by Rocking Horse Carriage from Aldergrove. Madame Butterfly created balloon art along with other face painters and entertainers. Additionally there was cupcake decorating, popcorn and many game stations with a prize at every booth. If you know someone that has not yet reached their twelfth birthday and is not a Kids’ Club Member have them come to the administration office or sign up online and join today. Benefits include a cookie on every visit to the store as well as a treat from the cashiers goodie container.

All Kids’ Club events are free to attend!

HOLLY LINGEL Holly joined Otter in 1998 as a Gas Bar Manager. Her previous experience in the petroleum industry saw her career progress from the position of Convenience Retail Manager to the role of gas bar owner and contract operator prior to joining the CRS. Since 1998, Holly has continued to advance her career with Otter as the Tempo and Commercial Petroleum Sales Co-ordinator, a role she held until 2003. In her current role as Gas Bar Operations Manager, Holly excels in her ability to train and develop her team—both being key components to the success of Otters aggressive growth strategy.

With Holly’s drive to constantly learn and grow her decision to apply for General Manager One-to-One training was no surprise. An outstanding recommendation from her General Manager, demonstrated leadership skills, operational knowledge, as well as her exceptional people skills made Holly an ideal fit for the training program.

Everyone at Otter will miss Holly but wish her success in her new role as a GM One-to-One trainee which she started on June 2 at Wetaskiwin Alberta.

JELLY BEAN GUESS WINNER Owen King, had the closest guess and won the Jelly Bean Guess Contest.

Great job Owen!

The 2nd Annual two day car show turned out to be another great success. This show is sponsored by Central Fraser Valley Chapter V.C.C. and Otter Co-op. We look forward to our 3rd Annual show on Sunday, April 26, 2015. The car club held their last meeting before the summer on Wednesday, June 4 and invited Otter Co-op representatives Kelsey Vurdela (Marketing Co-ordinator) and Merilee McAuley (Ex. Assist. To the General Manager) and presented them with a plaque of appreciation. They also served an Otter Coop made cake. We look forward to another great show in 2015!

Hayden Dahlby from Chilliwack is the recipient of a bicycle and helmet from the Kids’ Club Easter Party. Congratulations Hayden! Hayden is pictured here with Otter Co-op General Manager Jack Nicholson.

OTTER CO-OP FEED & PET is now on Facebook!

Find us under “Otter Co-op Feed and Pet” for everything related to today’s dairy, poultry, and equine industries! Pets too!

“Like” us on Facebook &

YOU COULD WIN

Congratulations

one of ten $100 gift cards!

FUEL UP TO WIN CONTEST WINNERS Thank you to everyone that participated in the recent Fuel UP To Win Contest. Here are some of the Otter Co-op Members that span from Surrey, Langley, Aldergrove and Abbotsford. Congratulations to all the winners!

ONLINE WINNERS OF CO-OP GAS/GROCERY GIFT CARDS

TO ENTER: 1. “Like” our page “Otter Co-op Feed and Pet” 2. “Share” our Contest status with your friends for an ADDITIONAL entry CONTEST RUNS FROM JUNE 1ST – AUGUST 22ND, 2014.

GIFT CARD CAN BE USED AT ANY OF OUR AUTHORIZED DEALER LOCATIONS.

Dave McKee OTTER CO-OP B OARD PRESIDENT

PRESENTATION

Car Club Members Rick Unger and John Jackman and representing Otter Co-op Kelsey Vurdela and Merilee McAuley.

COLLECT TO WIN OF $100 GAS/GROCERY GIFT CARD WINNERS

Dorothy Anderson

2nd Annual Car Show

Brian Hook

Alexis Hook

Photos unavailable for the following winners: Irene Venema, Nikki Brown, Marlene Myers, Teresa Engelhart, Daniel Rogers

Christine Alting

Kristin Dalen

$125 GIFT CARD WINNER

$150 GIFT CARD WINNER

PROUDLY SPONSORED BY:

Otter Co-op

Central Fraser Valley Chapter of the Vintage Car Club of Canada

NEWS & VIEWS

JUNE 2014 | ottercoop.com

You’ll find us here

Otter Co-op Chilliwack COMING SOON

RETAIL CENTRE

604.856.2517 3650 248th St., Aldergrove MON-SUN 8AM-8PM HOLIDAYS 9AM-6PM

Administration Hours MON-SAT 8AM-6PM CLOSED SUNDAYS

Post Office Hours

MON-SAT 8AM-5:30PM CLOSED SUNDAYS

Pharmacy Hours

Construction continues on our new location on Lickman Road in Chilliwack! The weather has been co-operating and we are very excited that this project is progressing on time and should be complete and ready to open late this fall. This site will offer a convenience store, gas bar, cardlock and bulk fuel delivery options; all earning equity and cash back to our members. We also have a tenant space available that is built to accommodate

a drive-thru window if you have any suggestions for a fast food offering. We have been in contact with several companies but have not finalized any lease yet. And for the truckers, we will also have shower facilities available, as well as an oil warehouse and bulk petroleum offices. We look forward to serving the needs of our new members and consumers in this market, see you in the fall!

MON-FRI 9AM-7PM SAT 9AM-5PM SUN 11AM-5PM

FEED STORE PETROLEUM FEED STORE: 604.856.2517 PETROLEUM: 604.607.6912 3650 248th St., Aldergrove MON-SAT 8AM-5:30PM SUN 9AM-5PM HOLIDAYS CLOSED

GAS BARS

Coupgon

App Deals

OTTER CO-OP DEALS

OTTER CO-OP

To download the Coupgon App: 1. Open your application store (i.e. iTunes App Store, Google Play Store, Windows Phone Store, Blackberry World) 2. Search for “Coupgon” and download the application 3. To use the application, simply click on the Coupgon icon on your home screen

Download it today from your application store. There are great deals are waiting for you!

Membership Benefits If you’re a member, your’e an owner.

Your Lifetime Co-op Membership offers you high-quality products and services and cash back.

In 2013, members saved over 6.05¢ per litre on fuel purchases.

We have something we would like to share with you...our profits!

248 Street Gas Bar 604.856.7011 24795 Fraser Highway, Aldergrove Gloucester Gas Bar & Tim Hortins 604.856.6676 26474 56th Ave., Aldergrove 7 DAYS A WEEK & HOLIDAYS 5AM-11PM

Ross Road Gas Bar 604.856.0030 29622 Fraser Highway, Abbotsford Ladner Gas Bar 604.940.1322 6420 Ladner Trunk Rd., Ladner MON-FRI 5AM-11PM SAT-SUN & HOLIDAYS 6AM-11PM

Fraser Heights Gas Bar 604.582.2517 16788 104 Ave., Surrey MON-FRI 5AM-11PM SAT-SUN & HOLIDAYS 6AM-11PM

6.05¢

Hatzic Gas Bar 604.826.6421 34981 Lougheed Highway, Mission

per litre

MON-FRI 5AM-11PM SAT-SUN & HOLIDAYS 6AM-11PM

Cash. That’s your reward!

Parking Lot Sale ....................................................................................... June 12-13-14 Father’s Day Pancake Breakfast................... June 14 - 8 am – 11 am Board of Directors BBQ ................................. June 14 - 11:30 – 2:00 pm Food & Friends Luncheon ...........................................................................June 24 Gloucester Gas Bar Customer Appreciation BBQ ............................................................ June 27 11:00 – 2:00 pm Canada Day - Raspberry Social...................... July 1 - 12:00 – 3:00 pm Featuring Gracie & the Guys and BC Pioneer Truck Association Display and Hotdog Sale

Hatzic Gas Bar Customer Appreciation BBQ ............................ July 10 11:00 – 2:00 pm Food & Friends Luncheon ............................................................................ July 14 Ladner Gas Bar Customer Appreciation BBQ ............................ July 23 11:00 – 2:00 pm

JOB VACANCIES - Call 604.856.2517 FULL TIME POSITIONS Petroleum Clerk, Aldergrove (eventually Chilliwack)

Baker, Aldergrove Baker’s Helper, Aldergrove

PART TIME POSITIONS Feed Warehouse Person, Aldergrove

604.465.5651 12343 Harris Road., Pitt Meadows

JUNE – SEPTEMBER 3 Day Scratch & Save Sale ...................................................................... August 2 - 4 Family Fashions & Hardware

B.C. Day Blueberry Social .............................August 4 - 11:00 - 2:00 pm Featuring local artists and music for your enjoyment!

Ross Road Gas Bar Customer Appreciation BBQ ............. August 13 - 11:00 – 2:00 pm 3 Day Scratch & Save Sale ................................................. August 30 - Sept. 1 Family Fashions & Hardware

248th Gas Bar Customer Appreciation BBQ ............................ Sept. 4 11:00 – 2:00 pm Equity Days ................................................................................................................. Sept 18-19-20 Equity Days Chicken BBQ ....................................Sept. 19 - 4:30 – 7:00 pm (or first 1200 served)

OTTER CO-OP BOARD MEMBERS: Dorothy Anderson...................................... PRESIDENT Frank Hauzer................................... 1ST VICE PRESIDENT Dick Mayer .............................................2ND VICE PRESIDENT Susan Dodd.............................................................................SECRETARY Martin Power • Kent Strobel • Larry Jantzen Angie McDougall • Maria Pucek

DIAL DIRECT

Coming Events

PITT MEADOWS CO-OP CENTRE MON-FRI 9AM-5:30PM SAT 9AM-5PM SUN 10AM-4PM HOLIDAYS CLOSED

GLEN MOUNTAIN PRODUCE

604.851.9636 2618 McMillan Rd., Abbotsford MON-SAT 7AM-8PM SUN 10AM-6PM

GLEN MOUNTAIN PHARMACY

604.851.9654 2596 McMillan Rd., Abbotsford MON-FRI 9AM-6PM SAT 9AM-5PM SUN & HOLIDAYS CLOSED

Administration 604.856.2517 | Petroleum 604.607.6912 Feed 604.607.6901 | Hardware 604.607.6909 Bakery 604.607.6920 | Café/Deli 604.607.6921 Produce 604.607.6919 | Meat 604.607.6918 Grocery 604.607.6936 | Pharmacy 604.607.6934