March 28, 2014

NEED STORAGE?

d Rd Esquimalt 250-381-8725

RE RS

vICTORIA

1878 viewfield Road, victoria, bC

We Deliver

AK

3. U-Pak

1. YOU OU ORDER ORDER

4. We Store

2. W WE E DELI DELIVER

3. U-PAK

4. WE STORE INDOORS

If you’re storing anywhere else...

you’re paying

too much!

250-381-8725 4. WE STORE INDOORS

878 Viewfield Rd Esquimalt 250-381-8725

sales@upakstorage.com www.upakstorage.com

Q: what hours are you open?

Q: what payment methods do you accept?

A: U-Pak is open 9am to 5pm Monday through Saturday. A: We accept cash, cheque, debit, Visa, Mastercard, We are closed Sunday and statutory holidays.

Q: what does the delivery charge include?

A: The delivery charge includes bringing the locker to

email money transfers and payments via online banking.

Q: Do you offer discounts? you and picking it up. When you want your locker A: Even better! We will match our competitors specials re-delivered either to the same location or to a new location a re-delivery charge would apply. Special requests for same day pickup or assured delivery times are available upon request.

Q: Do I need to be home when my locker is delivered?

A: No, customers are not required to be onsite to accept delivery. Our customer service representatives will ask for delivery instructions to assist the driver in safely placing the locker as per your instructions.

STORAGE QuESTIONS & ANSwERS Q: Do you pro-rate storage?

A: Unlike other storage facilities, we pro-rate right to the day. Once you have used our service for a minimum of one month we refund you for any unused days when you come out of storage before the end of a month.

Q: Is my locker stored indoors?

A: Yes, U-Pak is the only storage facility in Victoria that

stores it’s lockers inside a heated, secure warehouse.

Q: why doesn’t u-pak use metal containers or store outdoors?

A: Metal containers, when stored outside are affected by heating and cooling each day. Research has found that moisture trapped inside untreated metal containers can cause condensation to form resulting in mold and mildew that could cause damage to stored goods. Our engineered wood constructed containers allow for the ability for moisture to dissipate, and because we store our lockers indoors they are not affected by those heating and cooling trends each day.

Q: may I have access to my locker while it’s being stored?

A: Yes, access to your locker is available at the

warehouse with just a phone call one business day in advance by 1pm to schedule it. Drive right up to the access area for handy access to your locker.

Q: Can I unload or load a locker at

Q: what is the cancellation policy?

A: If you find that you need to cancel an order just call

the office. If you provide at least 24 hours notice your charges are fully refunded.

Q: what is the refund policy?

A: Refunds for unused days or prepayments are made within 10-14 business days. Cash, email money transfers or online banking payments are refunded by cheque, all other refunds will be made by the same method as originally received.

Q: Is the locker weather proof?

A: Our yellow tarps that cover each locker while in

the field are made of a heavy grade vinyl to protect against the elements. Designed to fit each locker snugly, with a Velcro closure and two-way bungee system to secure it, keeping things nice and dry.

Q: Can a locker be purchased?

A: Yes, if you like our lockers so much you want your own just call and we can quote you the price.

Q: How secure is the locker?

A: Each locker is equipped with a latching system so

that you can install your own lock to secure it. If you require a lock, just let our customer service representatives know and we can add it to your order to be delivered with your storage locker.

Q: Is there security at the warehouse?

A: Yes, in addition to the lock you have installed on your locker we have video surveillance throughout the warehouse and a monitored alarmed security system.

Q: Is there a weight limit for loading the locker?

A: The load limit for our engineered lockers is 4000lbs

Q: what does it cost for storage?

A: Yes, just call one business day in advance by 1pm to A: Monthly storage starts at $89.00 for a locker that the warehouse?

schedule the offloading of your locker. For loading a locker no advance notice is required, we always have empties available.

is 7’ wide by 9’ deep and 7’ high, generally that will hold a good sized one bedroom apartments worth of furnishings, excluding appliances.

and discounts, just tell us the details and we’ll do the math.

Q: Do I need insurance?

A: If you want your goods insured while they are stored

in our facility, we offer a third party insurance policy starting at a minimum of $10,000.00 coverage for $14.00 per month, and can be increased at a cost of $1.40 per thousand dollars of coverage.

Q: will u-pak deliver to another storage facility?

A: Yes we have and yes we will. As long as you inform

the storage facility of your intention of having a U-Pak locker delivered to that facility and they grant permission for the locker to be there we are happy to deliver.If they won’t give permission for the locker to be delivered there and you intend to be in storage with U-Pak for a year or more we can provide an alternate solution to getting your goods to U-Pak.

Q: what times of the day do you offer delivery?

A: During Spring and Summer we offer Morning, Afternoon and Evening delivery periods between 8am and noon, noon and 6pm and lastly 6pm to 8pm or until daylight lasts. During Fall and Winter we offer Morning and Afternoon delivery periods between 8am and noon and noon and 5pm or as daylight lasts.

Q: How long can a locker stay onsite?

A: There is no restriction for the length of time that a

locker is kept onsite; as long as you keep paying for storage you can have the locker onsite. We recommend regular inspection of the tarp and bungees while onsite long term to ensure that everything is sound and in good condition as extended exposure to the elements may cause wear. If your tarp or bungees need attention at any time just call us and we can take care of any issues if necessary.

Q: How much room is required to place the locker at my residence or business?

A: The locker itself has a footprint of 7’ wide by 9’ long but there must be room on one side for the lifting beams to be removed once the locker is placed on the ground. If you have concerns about the placement of a locker on you premises just call us and we can help you determine the best possible solution for the placement of a locker.

Q: why do so many storage companies offer a free month of storage?

A: From the research we’ve done we’ve found that in

most cases this is conditional based on a prepaid term. If you come out of storage before that period is up you don’t receive any rebate on the unused storage, so it really isn’t free if you had to pay for storage you didn’t end up using…. That’s not The U-Pak Way.

1. YOU O

VICTORIA • VANCOUVER • penticton • nelson • calgary • edmonton • toronto hamilton • montreal • halifax • moncton • ottawa • winnipeg • regina • saskatoon • cranbrook • prince george • creston • kelowna

RDER

2. WE DE LIVER

3. U-PAK

4. WE ST RE INDOOORS

•

With the WE-PACK PROGRAM, we will deliver the locker(s) to your door a day in advance. Once you have your items all boxed and ready to load, we will have Professional Movers come and load your storage locker. The best part is they are members of the BBB, have an A rating and are members in good standing. If you are storing for more than 12 months, we provide the MOVERS FREE OF CHARGE. *(some conditions apply) VICTORIA

creston

•

COMMUNITY PARTNER

•

VANCOUVER

•

penticton

•

nelson

•

calgary

LOCAL • RESIDENTIAl mOvES • pROFESSIONAl CONTAINER lOADING • OFFICE RElOCATIONS • Full pACKING SERvICE “YOU WILL BE MOVED • mOvING CARTON SAlES & RENTAl

BY OUR SERVICE” • SERvICING vICTORIA & vANCOuvER ISlAND WWW.ATOBMOVING.COM

250-216-0276

moncton

•

ottawa

•

•

winnipeg

•

regina

•

saskatoon

•

edmonton

•

toronto

LONG DISTANCE

A+

• TRuCKS ACROSS CANADA EvERY 2 wEEKS • ANTIQuES ARE OuR SpECIAlTY • wE’ll GET YOu TO YOuR DESTINATION ON SCHEDulE • 5OOlb mINImum •

cranbrook

•

•

hamilton • montreal • halifax

kelowna

•

prince george

•

•

VANCOUVER

•

nelson

•

calgary

•

edmonton

•

toronto

•

h a mi

pACKING pApER

12.00

$

•

o ttawa

•

winnipeg

•

regina

•

s a s k ato on

•

cranbrook

•

p r i n c e g e o r ge

•

250-381-8725

moncton

3

•

1

$ .99

7

$ .99

x

2

$ .99 $ .99 -Herb Lainchbury Dynamic Solutions Inc. www.dynamic-solutions.com

4

$ .99

6 cubic ft boxes

h a l i fa

4 CubIC FT bOXES

mirror box large •

creston

•

montreal

dish pack

2 cubic ft boxes

WWW.FOSTERSMOVING.COM

•

kelowna

9

$ .49

•

CALL 250-418-0418

lt o n

lARGE bRASS pADlOCK

penticton

•

MOVING? SPECIALIZING IN UPAK LOADING & UNLOADING

NEED pACKING SupplIES? VICTORIA

LOCAL PEOPLE ~ WORLD CLASS MOVING

wARDRObE bOX C/w HANGER

12.99

$

sales@upakstorage.com w w w.upakstor age.com

ON AND off THE ROCK the 1. You Order

878 Viewfield

2. We Deliver

4. We Store

3. U-Pak

move between victoria and vancouver 878 viewfield rd, esquimalt

1500 derwent way, delta

*SEE BELOW, CONDITIONS A PPLY

1. YOU ORDER

2. WE DELIVER

3. U-PAK

4. WE STOR INDOOR

1. You Order

2. W

w

Comparison of OTHER ways to move “ON OR OFF THE ROCK” (Based on Warehouse to Warehouse)

RENT TRuCK

$134.00 STORAGE COST pER mONTH? SIZE OF STORAGE uNIT? 1 TON 64 SQ FT wHO lOADS STORAGE uNIT? CuSTOmER $50.00 FuEl SuRCHARGE? $16.00 vEHIClE INSuRANCE? $87.00 DElIvERY/FERRY COST? $292.00 TRuCK RENTAl? $539.00 TOTAl COST=

* Conditions:

HIRE A mOvER 878 COmpETITOR mObIlE upAK250-381-8725 lOCKER Viewfield Rd Esquimalt

$125.00 63 SQ FT mOvER $30.00 $50.00 $1520.00 $0.00 $1725.00

$109.00 $89.00 40 SQ FT 63 SQ FT CuSTOmER CuSTOmER 1. You Order 2. We Deliver 3. U-Pak 4. We Store $0.00 $0.00 $50.00 $0.00 $1358.00 $395.00 $0.00 1. YOU ORDER $0.2. 00WE DELIVER 00 $1467.00

$4 84.

1) Contents insuranCe is not Covered 2) based on 1 month storage 3) loaded weight up to 4000lbs 4) moving from warehouse to warehouse 5) ship dates of loCker based on availability

3. U-PA