February 26, 2014

2014

A Resource for Seniors Living in the Tri-Cities • FINANCE • HEALTH • SUPPORT • HOUSING • MEALS • SHOPPING • INFORMATION • SECURITY • EDUCATION • RECREATION • TRANSPORTATION • VOLUNTEERING

Page 2 – Tri-Cities 2014 Seniors Directory

ARTHRITIS KNEE PAIN?

Interview with Dr. MacKenzie, D.C. from the Spine and Joint Institute on how he is helping arthritis patients by using a high powered Class IV deep tissue laser in Coquitlam.

Interview with: Dr. Scott Mackenzie, DC

Subject: How he treats arthritic knee pain.

Interviewer: How does your treatment for arthritis differ from conventional medical treatment?

Dr. Mackenzie: That’s a great question but I think it will be better to answer it in two parts. The first part I will list the available treatment options. They should happen in this order because they are supposed to use less risky and less invasive treatments first before moving on to the more dangerous treatments such as surgery.

1) Physical Therapy

2) Drugs – 1) MDs prescribe pain killers such as Celebrex or an over the counter drug such as Tylenol or Advil

3) Cortisone (steroid) injections 4) Surgery – The patient will be referred to have arthroscopic surgery, knee replacement.

I am always amazed when patients tell me they don’t like to take drugs or get surgery and then keep going back to their MD for help. I think they expect to get one of those above treatments period! No matter how many times patients keep going back.

Now the difference between my Class IV Laser and conventional treatments offer is very easy to explain.

Laser has zero documented side effects. That’s right I said zero. It is very safe because it is non-toxic and noninvasive.

Excluding physical therapy, all conventional treatments have many potential dangerous side effects. We have all heard the TV commercials for drugs and the list of side effects takes longer than the actual advertisement of the drug.

The other major difference with

other conventional treatments are they only treat symptoms of the disease, they do not provide a cure. All of the treatments mask the symptoms of the disease. This means you, the patient, would have to continue taking therapy, drugs and shots for the rest of your life. Meanwhile the disease of arthritis continues to deteriorate because you can’t feel it getting worse. If you think surgery is a cure, think again. Joint replacements only last about 10 years.

Then they need to be replaced.

What makes Class IV laser therapy different is that it is safe and designed to stimulate the body to heal through a process known as photobioistimulation.

The photons in the laser are absorbed by the damaged cells in your body allowing them to repair and regenerate into healthy cells. Once this process is complete the damaged tissue is repaired into healthy tissue allowing long term pain relief. In other words the laser addresses the problem so the pain goes away and most of my patients do not need to keep coming back once their treatments are complete.

Interviewer: Do patients need to consult with their family doctor first before doing laser treatments?

Dr. Mackenzie: No. Patients do not need a referral to seek laser treatment. If you want advice on taking a certain drug then of course go ask your MD, but asking an MD on treatment they do not use in their office and do not specialize in does not make sense. Plus MDs are busy professionals that don’t have time to answer questions about

treatments they don’t provide.

Let me add one more thing to this because this is important.

When patients are concerned with spending money out of their pocket for my treatment this is what I tell them. Imagine three months from now you’re out of pain and you’re back doing things you haven’t done in a long time. Do you think you’re out of pocket to get your life back?

Interviewer: What success rate would you say you get with patients using your laser?

Dr. Mackenzie: The only way to know for sure is to do a scientific study that is double blinded and placebo controlled.

I have never done anything like that so I can’t say exactly but what I can say is that I am surprised when a patient does not respond to my treatment.

There are some patients who don’t respond but it is a small percentage. An important thing I tell patients that none of my patients get worse.

00

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Arthritis Knee Pain Screening Call 604-936-2223 We’re located at

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Tri-Cities 2014 Seniors Directory – Page 3

Your 50+ Real Estate Specialists

David Reimers 604-340-4400 david@reimers.ca

“Your 50 Plus Neighbourhood Specialist.”

Naomi Schunselaar 604-970-0053 naomi_s@royallepage.ca

“Languages spoken English and Dutch.

Helping you is what I do!”

Heather Egan 604-910-6519

heather.egan@telus.net

Every transition is an opportunity, regardless of your stage in life.

With the right preparation, a new home can provide the fresh start and continual enjoyment you’ve been working toward.

By partnering with a SRES® like us during your new home search, you’ll gain the help and expertise of a REALTOR® specialized in meeting the needs of home buyers and sellers 50 plus.

Christina Pearce 604-250-1681 cpearce@royallepage.ca

“Professional Honest Service You Can Trust. Ready to help you every step of the way!”

Marie Taverna 604-802-7759

marietaverna@royallepage.ca

“Beyond the ordinary…..”

Carrie Massullo 604-551-4449

Carrie@MASSULLOhomes.com

Shirley Brown 604-671-1060

We have both the education and real estate experience to serve as your trusted advisor through the unique financial and lifestyle transitions involved in relocating or selling your family home.

Scott Handyside 778-846-7253

“Where the home is in the heart.”

We are pleased to be your SRES®.

“Real Estate Real Easy.”

“Remember—Life Loves You!”

shirleybrown@shaw.ca

Coquitlam 2185 Austin Avenue Coquitlam

Port Coquitlam 101 - 2264 Elgin Avenue Port Coquitlam

“Taking care of YOU every step of the way.”

Italian speaking

Scott@RealEstateRealEasy.ca

Page 4 – Tri-Cities 2014 Seniors Directory

Tri-Cities 2014 Seniors Directory es Finances

local 50 plustax seniors is ta lot like form the restthe of the Tri-Cities, le an income If form you community fithe le an benefi income will tax benefi t will RAL BENEFITSIf you fiThe MEDIC be renewed automatically. bediverse, renewed ever-expanding and with automatically. a broad range of backgrounds and

North V

800-277-9914 Security (OAS) 1-800-277-9914 interests that reflect this unique part of the Lower Mainland.

Canada Pension Plan Canada 1-800-277-9914 Pension Plan 1-800-277-9914 income) With that in mind,(taxable The Tri-City News is proud to present theFamily Spring M (taxable income) income) rvicecanada.gc.ca 1912 Lons

2014, 50 plus Seniors Directory, offering an equally diverse and To qualify: To qualify: y you need to: Hours: Mo broad list of services tobenefi make life easier andon activities to make it more • benefi ts depend on how • much ts and depend for how much and for Tu years of age or older enjoyable.

This directory is designed to provide an easy access list of Th how long you contributed howwhile long working you contributed while working Canadian al residentcitizen of or legal resident of helpful resources in ourincommunity, in Canada Canada the kind of thing you can keep bypm da the phone for quick reference connect to from the people • is paid separately from • isOAS paidto separately OASand programs resided t least in Canada for at least Lonsdale need it can is also designed to keep to the rest • can you apply asmost. early But as age • 60apply or delay as early after as you ageconnected 60 or delay after ars (periods after the age of 18 (periods Clinic throughout these pages to reach age of 65the age 65 idence tions inand/or a contributions in a Tri-Cities, with opportunities 108 - 1940 to fellow 50dies, plus•spouse seniors.

• if the pensioner if the pensioner or common dies, spouse or common has ry with a social which Canada has a out social Hours: Mo lawto partner may applyanlaw for partner may or aapply forvoice disability used ty agreement to help may be used help it’s Whether lending eardisability and providing friendly as a peeror Sat survivor benefits survivor benefits ment the residence for requirement for counselor or volunteering at the numerous community events, ility) The Tri-Cities Senior Directory is programs and societies listed, or as a dance or bridge partner, this handy

Allowance/Allowance Allowance/Allowance for the Survivor for the Survivor nths ons can before be made before information supplied from 6 themonths local reference guide is filled with opportunities to not just1-800-277-9914 improve your (non taxable income)(non taxable 1-800-277-9914 income) h vailable birthday.

by Forms Senior Centers, whilst everyare effortavailable by own life, but also get has been made to ensure theon accuracy To qualify: Toinvolved qualify:in the lives of other 50 plus seniors who e above website, number, the website, of the information supplied herein, this wonderful It is ourof hope you find it useful 1rvice West Canada, #100-221 Westshare or partner of a• pensioner scommunity. pouse or partner who a pensioner who and the Tri-City News cannot be held• spouse use itOAS often. for any errors or omissions. e, responsible North Vancouver. receives or a survivor receives from OAS a legal or a survivor from a legal THE marriage or common law marriage relationship or common We would suggest that you also take the time tolaw visitrelationship each of the local eed Income • aged 50 60 plus to 64 years • aged 60 to 64 years Senior Centres listed below to see all that they have to offer. ment 800-277-9914 (GIS) 1-800-277-9914 • meet legal status and•residency meet legal status and residency able income) requirements requirements y you need to: • income604-927-6940 is below a specifi • income ed amount is below a specified amount 604-927-6089 604-927-7970 gible to receive OAS • apply by calling •Court, apply number by calling the above number 624 Poirier Street, 1200 Glenthe Pineabove 2150 Wilson Avenue, ittle or no income produced by the Tri-City News with

TRI-CITY NEWS

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Tri-Cities 2014 Seniors Directory – Page 5

Table of Contents Health & Support Services

Health & Support Services

lEmergency Numbers..................................................

6 Lower Medical MealLonsdale Programs and Shopping CAL CLINICS (WALK-IN)

604-980-2128 Non Emergency Numbers........................................ 6 Clinic Vancouver Food Banks................................................................. 27

230 - 150 West Esplanade Hot Meals................................................................... 27 Hours: Mon.-Thurs. 8:00 am to 8:00 pm ShopFri.

by Phone. ..........................................................

28 8:00 am to 6:00 pm sdale FederalAvenue Benefits........................................................... 7 Sat. 2:00 pm to 6:00 pm Discounts for Seniors...............................................

28 on. & Wed. 9:00 am to 5:00 pm

4Finances Medical Clinic

604-986-3627

Provincial Benefits....................................................

CAL CLINICS (WALK-IN) 10 Lower Lonsdale Medical

ues. & Fri. 9:00 am to 4:00 pm Shopping Programs.................................................. 28 Lynn Valley Medical & Travel Municipal and Other Programs.............................

11 hurs & every 2nd Sat 9:00 am to 3:00 (by appointment) 604-988-5389 Personal Security mCommunity Support................................................ 11 Clinic 102 - 1200 Lynn Valley Road Consumer Protection............................................... 29 Hours: Mon. to Fri. 8:00 am to 7:00 pm eHealth & 19thand Medical Support Services Community Policing ................................

Sat. and Sun. Centres.

9:00 am to 6:00 pm 29 604-987-3347

Clinic

Vancouver

604-980-2128

230 - 150 West Esplanade Mon.-Thurs. 8:00 am to 8:00 pm Medical Clinic – Tri-Cities.

604-986-3627 Medical Clinics ................................... 12 Hours: The Legal Services Society..................................... 30 0 Lonsdale Avenue Provincial Health Services...................................... 13 Mount Seymour Medical Monitoring Services.................................................

31 Fri. 8:00 am to 6:00 pm 604-904-7712 on.-Fri. 8:00 am to 9:00 pm sdale Avenue Clinic Community Health Services..................................

14 t. and Sun. 9:00 am to 9:00 pm Social, Recreation Sat.Education 2:00 to&6:00 pm Programs - 333pm Seymour Boulevard Community 16 Mezzanine on. & Wed.Care 9:00Facilities..................................... am to 5:00 pm

Health & Support...................................................... 18 4 Counselling & Support............................................ 19 Medical Equipment & Supplies............................. 20

ues. & Fri. 9:00 am to 4:00 pm hurs & every 2nd Sat 9:00 am to 3:00 mHousing

Housing Services & Issues...................................... 21 Residential Care Services........................................ 22

e & 19th Medical

Information Services

604-987-3347

HealthLink BC.......................................................... 25 Tri-Cities Vectore Control Department............... 25 Residential Tenancy Office..................................... 26

(above Real Canadian Community IntegrationSuperstore) Services Society............ 32

S.U.C.C.E.S.S. Service Centre................................. 34 Coquitlam Public Library....................................... 34 Community Centres................................................. 34

Lynn Valley Medical & Travel Clinic (by appointment) 604-988-5389 Transportation

102Drivers’ - 1200Licenses.......................................................

Lynn Valley Road 36 HandyDART.............................................................. 36 Hours: Mon. to Fri. 8:00 am to 7:00 pm Volunteer Opportunities Sat. and Sun. 9:00 am to 6:00 pm Community Volunteer Services for Seniors........ 37 Community Volunteer Connections.................... 38 Eagle Ridge Hospital & Health Care Centre....... 38

0 Lonsdale Avenue Mount Seymour Medical on.-Fri. 8:00 am to 9:00 pm Clinic 604-904-7712 Notoone at. and Sun. 9:00 am 9:00plans pm to get sick, however, you can plan to get better!- 333 Seymour Boulevard Mezzanine If you or a loved one will be discharged from hospital and need (above Real Canadian Superstore) a little time and assistance to recover consider Amica at Mayfair.

Call us for more information or book your stay 604.552.5552 Amica at Mayfair • A Wellness & Vitality™ Residence 2267 Kelly Avenue, Port Coquitlam, BC V3C 6N4 • 604.552.5552

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Respite Stays for just $99.00 per night

Page 6 – Tri-Cities 2014 Seniors Directory

EMERGENCY NUMBERS

Suicide / Crisis Line.................................... 604-872-3311 (provides 24 hour telephone counselling for People Police / Fire / Ambulance.................................... Call 911 experiencing emotional distress) Crime Stoppers .......................................1-800-222-8477 Crime Victim Assistance Program..........1-866-660-3888 Emergency Electric Calls.........................1-888-769-3766 24 Hour Women’s Support Line................. 604-987-3374 (BC Hydro, 24 hours) Victim Assistance.....................................1-800-563-0808 Emergency Natural Gas leaks .................1-800-663-9911 Coquitlam / Port Coquitlam R.C.M.P. Eagle Ridge Hospital .................................. 604-461-2022 Victim Assistance........................................ 604-945-1585 Port Moody Victim Services....................... 604-461-3456 Fraser Health Crisis Line............................ 604-951-8855 Coquitlam Water and Sewer Emergency... 604-927-3500 Will provide free and immediate telephone Support, crisis intervention, suicide prevention and community resource Port Coquitlam Water and Sewer information to people of all ages residing in the Fraser Health Emergency................................................... 604-927-5496 Region.

After Hours.................................................. 604-543-6700 Royal Columbian Hospital ........................ 604-520-4253 Port Moody Water and Sewer Emergency................................................... 604-461-3456 Poison Control - (all areas, 24 hours)........ 604-682-5050

NON EMERGENCY NUMBERS

Medical Services Plan and Pharmacare Automated Service – 24/7 .......................... 604-683-7151 MOSAIC...................................................... 604-254-9626

Ambulance Non emergency........................ 604-872-5151 Billing........................................................1-800-665-7199 Multicultural non profit organization dedicated to addressing bc211 - for community, social or government issues that affect new immigrants. services...........................................................................211 B.C. Seniors Line.......................................1-800-465-4911 Tri-Cities Home Health Referrals For information on Provincial Services (information about services and referrals are now made through B.C. Vital Statistics ......1-888-876-1633 or 604-660-2937 central number at the Fraser Health Home Canada Revenue Agency..........................1-800-959-8281 Health Service Line.).....................................1-855-412-2121 (Income Tax Office) Passport Canada.......................................1-800-567-6868 Coquitlam City Hall..................................... 604-927-3000 RCMP Non Emergency............................... 604-945-1550 Port Coquitlam City Hall........................... 604-927-5411 Post Office (Canada Post)........................1-800-267-1177 Port Moody City Hall .................................. 604-469-4500 Service B.C. (Inquiry BC)........................... 604-660-2421 Fire Non Emergency ................................... 604-927-6400 24 hours/day, 7 days/week............................................211 Telus: Directory Assistance...........................................411 Free, confidential, multilingual information and referral to a full Repairs ...........................................................................611 range of community, social and government services.

Healthlink BC................................................................811 Residential Customer Service..................... 604-310-2255 TTY to voice...................................................................711 Provides 24 hour, confidential, non-emergency health information and advice, including nursing services, dietician services and Tri-Cities Public Health Unit...................... 604-949-7200 pharmacist services. Translation services available in 130 languages.

300 - 205 Newport Dr., Port Moody Library Coquitlam Centre Branch............ 604-554-7323 Tri-Cities Home and Community Care

Poirier Branch............................... 604-937-4144 Unit #6 - 2601 Lougheed Hwy, Coquitlam..... 604-777-7300

Port Moody Public Library.......... 604-469-4575

Terry Fox Library, Port Coquitlam.... 604-927-7999 Translink...................................................... 604-953-3333

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Tri-Cities 2014 Seniors Directory – Page 7

Finances

FEDERAL BENEFITS FEDERAL BENEFITS

Old Age Security (OAS) 1-800-277-9914 (taxable income) 1-800-277-9914 Old Age Security (OAS) www.servicecanada.gc.ca (taxable income) To qualify you need to: www.servicecanada.gc.ca • be 65 yearsyou of ageneed or older To qualify to: • be a Canadian citizen or legal resident of Canada • be 65 years of age or older • have resided in Canada for at least 10 years after the age of 18 •(periods be a Canadian or legal resident of with of residencecitizen and/or contributions in a country Canada which Canada has a social security agreement may be used help meet the residence requirement eligibility) •tohave resided in Canada for atforleast Applications be made months your 65th birthday.

10 yearscan after the6age of before 18 (periods Forms are available by calling the above number, or on the of residence and/or contributions in a website country with which Canada has a social Old Age Security Identification security agreement may be used toCard help Service Canada also provides information aboutfor the Old Age meet the residence requirement Security (OAS) Identification Card, which is sent to seniors eligibility) when they receive their OAS benefits. In order to protect Applications made 6 months before seniors’ security, can cardsbe issued after January 1, 2008, no longer have a65th Social birthday.

Insurance Number them.

Service Canada your Formsonare available by offers information about how to order a card that does not have calling the above number, on the website, a SocialatInsurance as well as how to order and ServiceNumber, Canada, #100-221 Westa replacement card. Contact Information – Toll Free: 1-800-622-6232 Esplanade, North Vancouver.

Additional information: You do not have to apply for an OAS Identification Card, it will be sent to you automatically when Guaranteed you apply for OASIncome benefits.

Supplement (GIS) 1-800-277-9914 Guaranteed Income Supplement (GIS) 1-800-277-9914 taxable income) (non taxable (non income) To qualify you need to: To qualify you need to: • • bebe eligible to receive OAS OAS eligible to receive • • have littlelittle or no or income.

If you file an income tax form the have no income benefit will be renewed automatically.

Canada Pension Plan 1-800-277-9914 (taxable income)

To qualify: If you file an income tax form the benefit will • bbe depend on how much and for how long you enefits renewed automatically. contributed while working in Canada • isCanada paid separately from OAS Pension Plan 1-800-277-9914 • can apply as early as age 60 or delay after age 65 (taxable income) • if the pensioner dies, spouse or common law partner may To qualify: apply for disability or survivor benefits • benefits depend on how much and for International Pension Benefits how long you contributed while working You may be eligible for social security (pension) benefits if in Canada you or your deceased spouse or common-law partner lived or worked another country. from OAS • isinpaid separately Contact information – toll free:as 1-800-561-7922 • can apply as early age 60 or delay after Canadian Government Annuities (CGA) age 65 This •program government annuities, life insurance if theadministers pensioner dies, spouse or common policies and early retirement benefits under former federal law partner may apply for disability or programs and issues related payments. survivor benefits Contact information – call toll free: 1-800-959-8281 Allowance for the Survivor (non taxable income)

Allowance/Allowance for the Survivor 1-800-277-9914 (non taxable income) 1-800-277-9914 To qualify: qualify: • sTo or partner of a pensioner who receives OAS or a pouse survivor fromora legal marriage common law relationship • spouse partner of or a pensioner who OAS or a survivor from a legal • agedreceives 60 to 64 years law relationship • meetmarriage legal status or andcommon residency requirements • income specified • agedis below 60 toa64 yearsamount • apply by calling above and number • meet legalthe status residency Prisoner of War Compensation requirements Compensation may be provided to veterans of the Canadian • income is below a specifi ed amount Forces, or the Canadian merchant marines, who were • apply by calling the above number prisoners of war, evaded capture, or escaped from the enemy.

Benefits may also be made available to the veteran’s spouse or common-law partner and dependants. Contact information – toll free: 1-866-522-2122 Continued on next page

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14-0159

Consider Amica at Mayfair an upscale retirement community for your accommodations needs, close to local conveniences and attractions. * • Lunch, dinner and weekly housekeeping included • Fully equipped Guest Suites (coffee maker, microwave, mini-fridge with freezer, colour TV) • Taxes extra; double occupancy $129.00 per night

Page 8 – Tri-Cities 2014 Seniors Directory

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Tri-Cities 2014 Seniors Directory – Page 9

Continued from previous page Caregiver Tax Credit 1-800-959-8281 www.cra.gc.ca If you are a taxpayer caring for a dependent over the age of 18 who lives in your home, has a low net income and is dependent on you due to a physical or mental impairment, you may qualify. If the dependent is your or your spouse’s parent or grandparent born in 1944 or earlier, they do not have to be infirm for you to qualify.

Compassionate Care Benefit 1-800-206-7218 www.servicecanada.gc.ca This is an Employment Insurance (EI) special benefit that will pay up to six weeks to claimants who provide care or support to a gravely ill family member who has a significant risk of death. The claimant must have sufficient hours of insurable employment to qualify. Up to six weeks of leave may be taken, with job protection, to provide compassionate care to a family member.

Disability Tax Credit 1-800-959-8281 www.cra.gc.ca This tax credit is available to people with a severe and prolonged mental or physical impairment. All or part of this credit can be transferred to a spouse or supporting individual.

Fill out form T2201-E and submit it with the income tax of the person. The doctor must sign the form under “Particulars of Disability”. People with a permanent disability (e.g. Alzheimer Disease) only need to submit this form once to get the tax credit in future. employment Insurance Benefits 1-800-206-7218 www.servicecanada.gc.ca Seniors who are employed and wish to continue working after age 65 are eligible for the same Employment Insurance benefits as other workers in Canada. You must meet the eligibility criteria.

Veterans affairs Canada 1-866-522-2122 www.veterans.gc.ca Veterans Affairs Canada offers a range of services and benefits to qualified, eligible veterans (and their dependents), members and ex-members of the Armed Forces and of the RCMP. Benefits may include: • war veterans allowance - an income tested and non taxable benefit • disability pension • health care e.g. dental, glasses, hearing aids, medication, equipment, contributions toward home care • funeral and burial expenses

Continued on next page

Musical Mornings with Sarah Hagen

EVERGREEN

re’s xposu rch E e l b Dou of Ma nides 2014) S e h T h 22, (Marc

CULTURAL CENTRE WE’VE GOT IT HERE! LIVE THEATRE Classics, musicals, comedies... including convenient matinees

urr Babe G & s e n r Jim By y 5, 2014) (Jul

Carli and Julie Kenn edy (July 19, 2014)

TICKETS & INFO: 604-927-6555 www.evergreenculturalcentre.ca

iva onD atre g a r D ic The rat 14) Ope gust 20 (Au

MUSICAL MORNINGS Coffee, pastries, and classical music on Wednesday mornings.

OPERA, SWING, JAZZ, DANCE, ART CLASSES & MORE...

QuiRIN G in (Decem the New Year ber 31, 2014)

Page 10 – Tri-Cities 2014 Seniors Directory

Continued from previous page If veteran was receiving housekeeping, home maintenance or personal care help at time of death, widow may continue receiving benefit.

PROVINCIAL BENEFITS

Senior’s Supplement 1-866-866-0800 (#4, #1) The Senior’s Supplement is a monthly payment provided by the Province for eligible B.C. residents also receiving the federal Old Age Security and Guaranteed Income Supplement or federal allowances. If the income level of an eligible senior’s total income falls below the level guaranteed by the province, the supplement is provided to make up the difference. The maximum monthly supplement will be $49.30 for single seniors and $120.50 for senior couples and is paid automatically to eligible recipients. Seniors do not have to apply.

Indigent Burial Services 1-866-866-0800 Funeral service costs may be paid for persons who die in BC if there are no other immediate sources of funds or assets.

ICBC Driver Discount 604-661-2800 www.icbc.com If you are 65 or over and use your motor vehicle for pleasure only, a discount of 25% is available on your basic Autoplan insurance. If you are under 65 with a disability, you may qualify for a 25% discount. Further reductions are available for those aged 65 who have a disability.

How to Access a Vehicle Damage Report

ICBC 604-661-2233 or visit www.icbc.com Fee of $21.00 (incl. tax) You will need the V.I.N./Serial number of vehicle This search only gives damage or repair that have been reported to I.C.B.C. Fuel Tax Rebate 1-877-388-4440 www.sbr.gov.bc.ca

If you are an owner or lessee of a motor vehicle and are a person with a disability (wheelchair user, visually impaired or with a mental disability), you may be eligible for a refund of tax paid on fuel purchased for your vehicle. Call 604-660-4524 to receive an application for registration (FIN 119). After this has been accepted an application for refund will be sent to you (FIN 472).

Public Guardian and Trustee

Call the Vancouver office at 604-660-4444 Seniors Not Receiving Old Age Security 604-981-0125 If you are 65 or over and not receiving the Old Age Security Pension or its supplement (GIS) (e.g. if you have not been in Canada for 10 years) you may be eligible for some limited assistance from the Ministry of Social Development.

Eligibility is based on sponsorship status, income, assets and shelter costs. If you receive income assistance during the sponsorship period, the sponsor is in default and the provincial government is in a legal position to pursue the debt against the sponsor.

Shelter Aid for Elderly Renters (SAFER) 604-433-2218 www.bchousing.org Provides direct financial assistance to eligible residents of BC who are age 60 and over who pay rent for their homes.

The amount depends on the amount of rent paid and your monthly income. To qualify, you or your spouse need to have lived in BC for the full 12 months immediately preceding your application.

MUNICIPAL & OTHER PROGRAMS

Home Owner Grant 1-888-355-2700 www.sbr.gov.bc.ca If you own your home, are 65 or older or have a disability, you are eligible for this grant, which is deducted from your property taxes. If the assessed value of the home is over a certain amount, the grant is lost regardless of age of the owner unless the owner is a low-income senior, a veteran or disabled.

Continued on next page

Value and Freshness ay eryd • Let Us Shop For You

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Tri-Cities 2014 Seniors Directory – Page 11

Continued from previous page Property Tax Deferment www.sbr.gov.bc.ca If you are over 55 or a widow, widower or disabled, you can arrange not to pay your taxes until your property ceases to be your principal place of residence. You must have and maintain 25% equity in the home. Interest is charged annually on the amount deferred. Applications available at your local municipal office.

The City of Port Coquitlam Parks and Recreation Subsidy Program Subsidies are available to Port Coquitlam residents who cannot afford to participate in Parks and Recreation Programs. For more information, please cal 604-927-7900.

Credit Counselling Society 604-527-8999 www.nomoredebts.org Offers confidential credit counselling, debt repayment and consolidation programs and personal budget planning.

Counselling appointments are in-person or by telephone and are free, non-judgemental and solution-focused. Nominal sliding fee scale for debt repayment programs.

Educational workshops and presentations available on credit and debt management as well as budgeting.

In Port Coquitlam please visit or call the front desk at Wilson Centre: 604-927-7970 to make an appointment.

COMMUNITY SUPPORT

Crossroads Hospice Society 604-945-0606 www.crossroadshospice.bc.ca Crossroads Hospice Society, together with Fraser Health operates the Crossroads Inlet Centre Hospice in Port Moody for residents of Anmore, Belcarra, Coquitlam, Port Coquitlam and Port Moody providing care that values life until the moment it ends. Crossroads volunteers and staff provide lifeaffirming care for patients and their families, helping them with emotional, physical, and spiritual concerns that often arise as the end of life approaches. At Crossroads we believe that the end of life should not be frightening, painful or lonely. In an atmosphere of love and concern it can be a rich and rewarding experience whether at home, in the hospital, or in hospice.

Canadian Cancer Society 1-888-939-3333 www.cancer.ca Provides limited, short-term financial assistance towards certain cancer symptom management medications as well as travel and accommodation to cancer-related medical appointments, through a partnership with the BC Cancer Agency. Applicants are interviewed for eligibility by an authorized CCS volunteer who conducts a confidential needs assessment.

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Housekeeping Personal Care Companionship Post-Hospital Care Palliative & End-of-Life Care

ICBC Claims Accepted • DVA Provider For a FREE assessment call 604-945-5005 www.safecarehomesupport.ca

Page 12 – Tri-Cities 2014 Seniors Directory

Health & Support Services

Medical Clinics – Tri-Cities MEDICAL CLINICS (WALK-IN) Able Care Medical Clinic

North #56 - 2991Vancouver Lougheed Highway, Coquitlam 604-945-7819

Family Medical Clinic Austin Family Physicians

604-986-3627

1015 Austin Avenue, Coquitlam 1912 Lonsdale Avenue 604-939-9251 Hours: Mon. & Wed. 9:00 am to 5:00 pm Avicenna Clinic Tues. & Fri. 9:00 am to 4:00 pm #106-1120 Westwood St, Coquitlam Thurs & every 2nd Sat 9:00 am to 3:00 604-942-6662 pm Biotox Medical Systems Inc Suite 408 1485 Coast Meridian Rd, Port Coquitlam Lonsdale & 19th Medical 604-523-6200 Clinic 604-987-3347 Burquitlam Medical Clinic #100-504 Cottonwood Coquitlam 108 - 1940 LonsdaleAve, Avenue 604-939-8831 Hours: Mon.-Fri. 8:00 am to 9:00 pm Burke Mountain Centre Sat. andMedical Sun. 9:00 am to 9:00 pm Suite 210 1465 Salisbury Ave, Port Coquitlam, 604-941-8277 Canadian Magnetic Imaging 975 Mansfield Cres Port Coquitlam 604-468-8530 Point Medical Centres – Coquitlam Centres 1060 - 2929 Barnet Hwy, Coquitlam 604-468-1202 Care Point Medical Centre Ste. #528A, Clarke Road, Coquitlam 604-936-9874 CBI Health Centre Suite 630 2755 Lougheed Hwy, Port Coquitlam 604-464-4341 Clock Tower Medical Clinic Suite 107 1125 Nicola Ave, Port Coquitlam 604-552-3001

Eagle Ridge Medical Clinic LowerHigh Lonsdale Medical 102-1173 Street, Coquitlam Clinic 604-980-2128 604-945-0032 230Medical - 150 West Clinic Esplanade Elgin 101-2255 Ave, Port Coquitlam Hours:Elgin Mon.-Thurs.

8:00 am to 8:00 pm 604-942-7292 Fri. 8:00 am to 6:00 pm Clinic Glen Medical Sat. 2:00 pm to 6:00 pm Suite 20-2988 Glen Dr, Coquitlam 604-945-8368 Lynn Valley Medical & Travel Heritage Mountain Medical Clinic 604-988-5389 SteClinic #20 221(by Iocoappointment) Road, Port Moody 102 - 1200 Lynn Valley Road 604-469-7312 Hours: Mon. to Fri. 8:00 am to 7:00 pm Mundy Clinic #202-1130 Austin Ave,Sun. Coquitlam Sat. and 9:00 am to 6:00 pm 604-939-8143 Nasseri Medical Centre &Medical MedSpa Mount Seymour 2773 Barnet Hwy, Coquitlam Clinic 604-904-7712 778-285-6088 Mezzanine - 333 Seymour Boulevard Newport Medical Clinic Real Canadian Superstore) 100(above - 205 Newport Drive, Port Moody 604-461-0016 North Road Medical Centre 435 North Road, Coquitlam 604-936-0411 Pinetree A&H Clinic Suite 102 3242 Westwood St., Port Coquitlam, BC 604-941-6959 Plateau Medical Clinic Ste. #8F - 1410 Parkway Boulevard, Coquitlam 604-468-1500 Dr. Esther Shehata Ste. #240 - 1175 Johnston Street, Coquitlam 604-942-1855

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Tri-Cities 2014 Seniors Directory – Page 13

Continued from previous page St John’s Health and Wellness 2226 St Johns Street, Port Moody 604-808-1168 Sunwood Square Medical Centre 3000 Lougheed Highway, Coquitlam 604-464-0345 Tri-Cities Stop Smoking Clinic 1710 Westminster Ave, Port Coquitlam 778-285-8882 Westwood Physiotherapy Clinic Suite 240 2755 Lougheed Hwy, Port Coquitlam 604-464-4714 The Well Medical Clinic 1001 Austin Ave, Coquitlam 604-937-2520 Dr. Barbara Yip Suite #20 - 2988 Glen Dr, Coquitlam 604-945-8368

PROVINCIAL HEALTH SERVICES

HealthLink BC Phone: 811 A trained health service representative will answer 8-1-1 telephone calls, and where appropriate, calls will be transferred to a registered nurse, pharmacist or dietitian for further information and advice. The 8-1-1 service can provide assistance with answers to questions about a variety of health

topics, help in identifying symptoms and advice on when to seek medical treatment. 8-1-1 has translation services available in over 130 languages.

BC NurseLine Call toll free in BC at 1-866-215-4700, 24 hours every day.

If you are deaf or hard of hearing, call 1-866-889-4700.

Translation services in over 130 languages on request Medical Services Plan 604-683-7151 Automated Service (24 hours per day, 7 days per week) www.healthservices.gov.bc.ca Offers basic medical coverage to residents of British Columbia. New residents to the province are eligible for coverage after a waiting period of the remainder of the month of arrival plus two full months.

MSP pays all medically required services of physicians and surgeons (and dental surgery if performed in a hospital).

Routine eye exams are a benefit for people under the age of 18 years and for those 65 years and older.

For people who receive Premium Assistance, MSP also pays the cost of a combined annual limit of 10 visits for chiropractic, massage therapy, naturopathy, physical therapy, acupuncture and non-surgical podiatry when performed by a practitioner enrolled with MSP. (MSP pays $23 for each visit, patient is responsible for any charge over and above.)

Among the services not covered by MSP are dental services (other than dental surgery performed in a hospital), Continued on next page

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Page 14 – Tri-Cities 2014 Seniors Directory

Continued from previous page eyeglasses, hearing aids and other equipment, annual or other examinations where there is no medical requirement e.g., for driving a motor vehicle / life insurance purposes, or the services of counselors or psychologists.

To be covered by MSP you must apply and pay monthly premiums. If your income is low and you are a Canadian citizen or landed immigrant and have lived in Canada for the last 12 months you may be eligible to receive premium assistance. Gold cards are automatically issued prior to your 65th birthday.

If you lose your Care Card, call Seniors One-Stop (604- 983-3303 or 604-925-7474) for an application for replacement.

PharmaCare 604-683-7151 BC’s PharmaCare Program provides access to prescription drugs. The lower your income, the more assistance the government provides. Register by calling 604-683-7151 or on-line at www.healthservices.gov.bc.ca Under Fair PharmaCare, your family is responsible for the cost of your prescription drugs until you have paid your full deductible. After reaching your deductible, PharmaCare pays the majority of eligible prescription costs and you are responsible only for a co-payment. Your co-payments continue until the annual maximum based on your family’s income is reached. After that, PharmaCare pays the full amount of all eligible prescription costs.

The monthly deductible payment option allows you to spread the cost of the deductible over the full year. This option benefits families who have high prescription costs by allowing them to distribute their prescription drug costs over the course of the year and receive PharmaCare assistance with all eligible prescription costs.

Health Canada – Healthy Living for Seniors Health Canada encourages Canadians to take a more active role in their health. This web site provides information and resources for seniors about staying healthy, strong and flexible. It discusses healthy eating, injury prevention, physical activity, and more. Contact Information – Telephone: 1-866-225-0709 Website: www.hc-sc.gc.ca Royal Canadian Mounted Police – Seniors Guidebook to Safety and Security - Available on line (PDF) or at a cost from 1-888-562-5561 St Joseph Corporation.

The Royal Canadian Mounted Police is committed to reducing incidents of elder abuse, fraud, and scams against seniors by working in partnership with citizens to develop safer communities. The Seniors Guidebook to Safety and Security helps individuals to recognize potential crime situations and understand how to reduce or remove the risk to themselves and others.

Contact Information – Telephone 613-993-7267 Additional Information – contact us via Web Form at: www.rcmp-grc.gc.ca/cont/comment-eng.htm

Community Health Services

Fraser Health Fraser Health serves more than 1.5 million people (one-

third of the BC population), living in 20 municipalities from Burnaby to White Rock to Boston Bar. Home and community care provides a range of health care and support services for eligible residents who have acute, chronic, palliative or rehabilitative health care needs. These services are designed to complement and supplement, but not replace the efforts of individuals to care for themselves with the assistance of family, friends and community.

Home Health is a designated responder to abuse and neglect of the elderly.

The range of services includes home based services such as assessment and case management, nursing, rehabilitative Occupational Therapy and Occupational therapy, home support , palliative care, and community based services such as adult day programs, residential care services, hospice and short stay treatment and assessment centres.

Home Health Services Home Health offers a variety of at-home and community programs and services depending upon your care needs and eligibility. To identify your most appropriate care options, Home Health professionals consider the needs related not only to your physical symptoms, but also to other dimensions of your life such as your emotional well-being and the support available through your family, friends and close community ties.

While some Home Health clients require only specific shortterm medical treatments, others have more complex and ongoing health needs requiring the careful coordination of a number of integrated services. Short-term support helps you recover from a hospital procedure or condition, while longer term programs provide ongoing care to enable you to maintain your independence and remain at home comfortably.

No matter what the circumstances are, Home Health professionals take the time to understand your unique needs and situation so they can plan the best care solutions for you.

Tri-Cities Home Health Office 2601 Lougheed Highway, Coquitlam, B.C. V3C 4J2 To make a referral or ask for information about all Home Health services please call the Home Health Service Line @ 1-855-412-2121 Fraser Health is a designated agency who responds to reports of adult abuse and neglect; if you require additional information: Call toll free: 1-877-REACT-08 (1-877-732-2808) or Send an email to react@fraserhealth.ca or call the Home Health Service line(number above) National Disability Abuse and Neglect Hotline 1-800-880-052

Fraser Health Adult Day Programs:

Adult day programs assist seniors and adults with disabilities to continue to live in their own homes by providing supportive group programs and activities that assist with daily activities or give clients a chance to be more involved in their community.

Activities vary with each centre. They may include: Continued on next page

Continued from previous page • personal care services, such as bathing programs and administering medications; • therapeutic recreation and social activities; • caregiver respite, education and support; and • in some centres, meals and transportation may also be provided or arranged.

Clients may attend an adult day program in addition to receiving other services, such as Meals-on-Wheels and home support. Many programs are connected with residential care facilities, while others operate independently.

An assessment and referral from a Home Health professional are required prior to participating in any programs.

You, or any person, family member, hospital, family doctor, friend or neighbour, community group (such as a seniors centre) or government agency is welcome to make a referral to Home Health on your behalf.

If you feel you need services such as home support or access to an adult day program, or you wish to be considered for assisted living or residential care, a Home Health Case Manager will assess your situation.

The Case Manager will review your needs, eligibility for services, and costs. The assessment will take place in your home, in the hospital or in another care setting.

The Case Manager will work closely with you, your family and friends to: • evaluate your needs • determine what kind of services are needed • determine eligibility for services, including residency

Tri-Cities 2014 Seniors Directory – Page 15

• determine whether there will be any costs involved for certain services • plan, coordinate and monitor multiple care services • arrange relief for family caregivers • assess clients who may need to move to an assisted living or residential care facility or to a hospice residence If you require nursing or physical/occupational therapy services, a nurse or therapist may visit you in your home to assess your specific additional needs.

Following the assessment, an individualized care plan is developed and appropriate Home Health services are arranged as required.

The goal is to help people with multiple needs live at home safely and to avoid unnecessary or premature admission to a hospital or care facility.

Other Fraser Health services: Caregiver Support / Respite - CareOffers support to caregivers from the emotional and physical demands of caring for a loved one.

Case Management - Helps develop a care plan and arrange for health care services.

Choice in Supports for Independent Living (CSIL) Offers funding for eligible home support clients wishing more flexibility in managing their own services.

Community Nutrition - Offers nutritional counselling for a wide variety of health concerns.

Health Services for Community Living - Offers support and help to adults with developmental disabilities requiring Continued on next page

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Page 16 – Tri-Cities 2014 Seniors Directory

BC Coalition to Eliminate the Abuse of Seniors • Call toll free in BC at 1-866-437-1940 • E-mail ceas@telus.net

Continued from previous page access to health services.

Home Care Nursing - Supports client health needs to enable living at home as independently as possible.

Home Oxygen Program - Manages home delivery of oxygen to breathing-compromised clients.

Home Support Services - Offer support with activities of daily living including bathing, dressing, medication administration.

Lifeline - Offers a personal emergency response program for clients wishing another level of safety in their homes.

Health Protection is responsible for regulating and monitoring many public facilities and those aspects of the environment that have a direct impact on public health. Our major areas of responsibilities include: Environmental Health Services which ensure that the Public Health Act, Drinking Water Protection Act, Tobacco Sales Act, Food Safety Act and associated regulations are met to protect the health and safety of the public.

Community Care Facilities Licensing ensures the Community Care and Assisted Living Act and associated regulations are met in licensed child daycare programs and residential care facilities to protect the health and safety of persons in care.

Telephone listings for the various services and locations operated by Fraser Health can be found in the blue pages of the Telephone Directory

Assisted Living Program

1-866-714-3378 We work with BC Housing - www.bchousing.org/ - to offer subsidized assisted living services through our service providers.

These services include housing, hospitality and personal care services to seniors and people with disabilities who are no longer able to live at home independently but do not need 24-hour nursing care.

Services provided: • rental accommodation • hospitality services including lunch and dinner, weekly housekeeping, flat laundry services • social and recreational opportunities • 24-hour emergency response system and personal care Acquired Brain Injury Services 1-855-412-2121- Supports people who have suffered brain injury due to trauma, stroke, brain tumor, aneurysm or other issues.

Community Care Facilities

Abbeyfield Houses Society of Canada 604- 931-1320 Belvedere Care Centre 604-939-5991

Continued on next page

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Continued from previous page Burquitlam Care Society 604-939-6485 Cartier House Care Centre 604-939-4654 Dufferin Care Centre 604-552-1166 Foyer Maillard 604-937-5578 Hawthorne Seniors Care Centre 604-941-4051 Lakeshore Care Centre 604 -939-9277 L.J. Christmas Manor 604-936-8122 Parkwood Manor 604-941-7651 Residences at Belvedere 604.-939-1930 Shaughnessy Care Home 604-468-4858 The Madison 604-936-9231 Diabetes Education Centre Provides information on lifestyle issues, how to manage diet and how and when to monitor blood glucose levels at home.

Tri-Cities 2014 Seniors Directory – Page 17

Located at the following locations: Royal Columbian Hospital Diabetes Care - Inpatient Education, 330 E Colombia, New Westminster NewPort Public Health Unit 205 Newport Drive, Port Moody Burnaby Risk Reduction Centre Diabetes Education Centre 3935 Kincaid Street, Burnaby Phone: 604-412-6139 Diabetes Outreach Program www.fraserhealth.ca/find_us/services/our_ services?&program_id=11738 See also Healthlink BC Phone: 811 www.healthlinkbc.ca Provides 24 hour, confidential, non-emergency health information and advice, including nursing services & dietician.

Home Care Nursing Phone: 1-855-412-2121 This program provides assessment, direct nursing care, support and service coordination to clients in their homes.

Focus is on client goals for health, client independence and autonomy Home Rehabilitation Services Physiotherapy and Occupational Therapy services are Continued on next page

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GENERAL PRACTITIONERS

Page 18 – Tri-Cities 2014 Seniors Directory

Continued from previous page provided to homebound and/or those that require comprehensive Home Management Safety Assessment.

Promotes and maintains a client’s optimal functional independence in a safe home environment and will help determine the need for specific medical equipment and supplies.

Immunization The local health department provides free clinics every fall for seniors and administers adult, non-travel immunization throughout the year. Call your Community Health Centre for information.

Older Adult Mental Health Team (Community) Provides specialized on-site and outreach assessment for seniors aged 70 and over with complex, age related, mental health problems. These conditions include dementia, severe and persistent mental illness with complicating agerelated decline, depression and anxiety, substance abuse and delusional disorder. Offers support and psycho-educational services to families and caregivers, and education and training to health care providers.

HEALTH & SUPPORT

Alzheimer Society of B.C. Resource Centre #300 – 2425 Quebec St, Vancouver 604-675-5150 www.alzheimerbc.org The Alzheimer Society of BC has two active support groups in the Tri-Cities. One meets on the second Wednesday of each month, the other meets on the last Wednesday of each month. People who are interested in participating in a caregiver support group should call Dorothy Leclair at 604-298-0780 Alzheimer Wandering Registry 1-800-616-8816 This registry was developed by Alzheimer Canada and the R.C.M.P., and is designed to return an Alzheimer’s patient safely to his / her home following an episode of wandering.

A registered individual has confidential and vital information stored on a police database. Anyone found wandering and / or reported missing can be accessed by the police anywhere in Canada. Registration is voluntary and a one-time, $35.00 fee provides an identification bracelet, a Caregiver Handbook

and ID cards.

Cancer Connection (Canadian Cancer Society) 1-888-939-3333 Wherever you are in BC or Yukon, support from trained Cancer Connection volunteers is available to any adult with cancer.

Dementia Helpline Call toll-free 1-800-936-6033 Lower Mainland 604-681-8651 Tuesday to Friday, 9 a.m. to 4 p.m.

The Dementia Helpline is a service for people with dementia, their families and caregivers. Your call to the Alzheimer Society of B.C. is strictly confidential.

Family counseling:

SHARE Family And Community Services 200 - 25 King Edward St. Coquitlam 604-540-9161 - Administration 604-540-9161 - Coquitlam Counseling Centre 604-936-3900 - Port Moody Counseling Centre Professional counseling services offer individual, marital, and family counseling, with some subsidy available.

Provincial Respiratory Outreach Program 103-366 East Kent Ave South Vancouver 1-866-326-1245 (Toll Free) Dedicated to enabling people who need assisted ventilation to meet their respiratory needs while living in the community.

The program provides a comprehensive range of equipment and supplies, respiratory therapy, education and peer group support.

Tri-Cities Caregiver Support & Education Program 778-789-1496 For those who are caring for a family member or friend. This program offers various free education throughout the year to help caregivers cope with their experience and to learn about community supports. There are also 5 different support groups that meet throughout the Tri-Cities. These meetings are held monthly with a trained facilitator. The support meetings provide opportunity to share and learn from others who in a similar caregiving role.

Continued on next page

Want to stay active, have fun and make friends?

Join us at Wilson Centre!

Are you 50 or better? Wilson Centre Seniors’ Advisory Association invites you to join for only $18.75 a year, and enjoy either: • Unlimited monthly drop-in pass: $8.25 • Drop in to any activity: $1 2150 Wilson Ave, Port Coquitlam (in the Rec Complex) 604.927.7970 or www.portcoquitlam.ca/wilsoncentre

Tri-Cities 2014 Seniors Directory – Page 19

Continued from previous page Arthritis Answers Line 604-875-5051 Trained volunteers provide general information, emotional support, assistance to locate community resources and guidance to access the health care system.

Arthritis Society 604-714-5550 www.arthritis.ca Provides information, education and social support for those with arthritis.

BC Ambulance Service 604-872-5151 (non-emergency number) The cost of transporting a BC resident, (covered by MSP), by ambulance is subsidized by the Province of British Columbia.

Where an emergency medical problem requires that you be transported by ambulance, you will be billed a user fee of $80.

Those receiving MSP Premium Assistance may have charges waived by calling 1-800-665-7199. When an ambulance is called to a residence, care facility or patient’s place of employment and transportation is not required or is refused, a response fee of $50 is charged.

BC Balance and Dizziness Disorders Society 604-878-8383 www.balanceanddizziness.org Provides information and support for persons with balance, dizziness and all vestibular disorders. The Society sponsors talks by professionals, compiles lists of support and information resources and holds monthly meetings in Vancouver.

Drug treatment Centre Coquitlam 1-877-744-3536 Our mission is to achieve a drug-free world. Our goal is to help addicts find drugs and alcohol rehabs in Coquitlam.

Our service philosophy is to provide honest, caring and knowledgeable advice, support and referrals appropriate to your unique circumstance.

Canadian National Institute for the Blind (CNIB) 604-431-2121 www.cnib.ca Works with people experiencing any degree of low vision.

Real Estate Transfers Mortgages Wills Powers of Attorney Declarations Affidavits General Notary

Help includes counselling, rehabilitation, teaching, orientation and mobility adjustments. Call CNIB Intake Services for information with disabilities and the community.

Assists with claims for CPP and Provincial Disability.

Lectures and presentations about osteoporosis, and support groups for those with the condition. Call for details on meeting times and location.

Parkinson Society, British Columbia 604-662-3240 www.parkinson.bc.ca Group provides social time to exchange experiences and ideas for patients, family and friends. Monthly meetings are held on the 2nd Thursday of each month. 10:00 am to 12:00pm.

Residences at Belvedere 750 Delesire Ave Coquitlam.

COUNSELLING & SUPPORT Adults and Seniors bc211 211 is free, confidential, multilingual and answered by professional staff 24/7. We can help you find information about counselling. Simply dial 2-1-1 to find out about other programs, services and resources in your area. In partnership with the United Way. Caregiver Support Program 1-855-412-2121 For those who provide emotional or practical support to an adult friend or family member. Offers various education topics, network groups, and referral to community resources.

Through involvement with the program, caregivers gain skills to cope with their experience, connect with others in a similar situation, and are able to more effectively access relevant resources.

Chronic Disease Self Management 604-940-1273 www.coag.uvic.ca/cdsmp A free six week self management education program that provides practical suggestions to help overcome everyday obstacles so people with chronic conditions get more out of life.

Continued on next page

Bart Aldrich Notary Corporation

Tel: 604-464-3136 Fax: 604-464-4010

A Good Person to Know 201, 1120 Westwood Street, Coquitlam Email: notaryco@telus.net

www.aldrichnotaryco.com

Page 20 – Tri-Cities 2014 Seniors Directory

Continued from previous page

• Problem gambling Translation services can be arranged. Some subsidy is available for Tri-Cities residents.

The BC Association of Clinical Counselors has a referral system accessible by phone or internet.

Community Bereavement Programs at Crossroads Hospice Programs include: • Bereavement Information Packages • Memory Albums • One to One Volunteer Support MEDICAL EQUIPMENT & • Grief’s Journey – A Walking Group • Monthly Support Evenings SUPPLIES • Compassionate Grief Support Program - Adult and Adaptive Clothing Teenager Groups 604-983-3303 or 604-925-7474 Our community support programs are offered to residents For a list of adaptive clothing suppliers call Seniors’ One of the Tri-Cities (Coquitlam, Port Coquitlam and Port Stop Information at the numbers above.

Moody) including Anmore, Belcarra and Ioco. We also offer programs for residents in the New Westminster area.

Aids to Independent Living For more information on these services or to arrange for 604-709-6600 an appointment please call our Bereavement Services A Canadian Red Cross Society Program Lends equipment Coordinator at 604-949-2274. including larger items such as power wheelchairs, scooters and lifts. Financial guidelines that consider both monthly Counselling Clinicians income and savings are taken into account. A referral is 1-800-909-6303 needed from your community health care manager. www.bc-counsellors.org Share Family & Community Services Telus Relay Service Administration Office: Assistance 711 #200 – 25 King Edward Street, Coquitlam, B.C. V3K 4S8 The Telus Relay Service

provides specially trained operators 604-540-9161 to relay conversations by teletypewriter (TTY), Voice Carry Share’s counselling team offers a wide variety of backgrounds, Over (VCO) or Hearing Carry Over (HCO). Telus Relay training, and life experiences. Our Intake Worker will ask Service offers free local calling. Registered special needs you a few questions and match you with a counsellor most customers have access to significant long distance savings. appropriate for you.

Voice to TTY 1-800-855-0511 All of our counselors hold either a doctorate (PhD) or TTY to Voice 711 masters degree in counselling, social work, or another related TTY to TTY 1-800-855-1155 discipline and offer at least 5-years of hands-on counselling Western Institute for the Deaf and Hard of Hearing experience. Some even offer their services in languages other than English. Ask our Intake Worker about counselling in 604-736-7391 Chinese, Farsi, French, or German. We also offer services to www.widhh.com hearing or visually impaired clients.

Communication Aids Department and Showroom provides We offer services in: information, a hands-on display and rentals of assistive • Parenting • Loss and Grief • Relationships • Depression listening devices, signaling devices, telephone and television • Separation or divorce • Stress devices and TTYs. Offers “Lend-An-Ear” Loaner Hearing • Attention deficit disorder Aid program, providing reconditioned hearing aids at nominal cost to individuals (wait list could be lengthy).

• Lesbian, gay, bisexual or transgendered issues • Anger Management • Couple and family concerns

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Veterans Affairs VAC Cards Accepted

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Tri-Cities 2014 Seniors Directory – Page 21

Housing Affordable Housing Affordable Housing for Seniors Affordable Housing was established in 1982 to develop, own Affordable housing housing that does not and manage rental housingisfor low and moderate income cost more than 30 percent of a household’s families, seniors and singles/couples. It is made up of a group of non-profit societies registered eitherare under the Societyof Act gross monthly income.

There a number or as a Charityhousing developments across the affordable subsidized please contact the Housing For North Shore housing, [see below].

Application mayRegistry be at: made to the housing development of your General Inquiries choice.

Tel: 604-433-2218 Housing placements are based on a variety Toll free: 1-866-465-6873 Seniors Supportive of criteria so it is Housing impossible to predict how Seniors’ Supportive Housing (SSH) Different provides accessible, long an applicant will wait. housing affordable housing combined with quality support providers have different criteria. Some services to assist seniors inaccept remaining independent longer. complexes those aged 55 on a fixed Lower Mainland: 604-433-2218 income, low income or disability pension.

Toll free: 1-800-257-7756 Others will only accept persons aged 65 and over.

Cooperative Housing Federation of BC Call Seniors’ One-Stop Information Line at 604-879-5111 604-983-3303 or 604-925-7474 for a brochure. www.chf.bc.ca Members own the cooperative housing development collectively and pay a monthly housing charge for units from the cooperative. An initial share must be purchased. For a

North Vancouver

A Place to Call 604-874-8105 Home.

list of cooperative developments call the above number or **Capilano Lions House 604-433-2218 Seniors’ One Stop Information Line at 604-983-3303 or (BC Housing application) 604-925-7474.

1551 Bridgman Avenue Home Adaptations for Seniors’ Independence Program (HASI) Kiwanis Carneby Place 604-984-9166 604-646-7055 1215 St. Georges Avenue www.cmhc-schl.gc.ca Independent Living BC Lynn Manor ThisKiwanis program helps seniors and persons with604-984-9166 disabilities live independently in affordable, self contained housing.

2555 Whitely Court Contact information – toll free: 1-866-465-6873

Kiwanis St. Andrews 604-984-9166 bc211 2111480 is free,St. confidential, multilingual and answered by Andrews Ave. professional staff 24/7. We can help you find information about housing. Simply dial 2-1-1 to find out about Kiwanis Towers 604-984-9166 other programs, services and resources in your area. In 170 West StreetWay. partnership with2nd the United

Resort Retirement Residence Legion Towers 604-904-8896 Amica at Mayfair 121 West 15th Street 2267 Kelly Avenue, Port Coquitlam, B.C. 604-552-5552 www.amica.ca/mayfair Lions Manor (Deep Cove) 604-929-9499 Continued on next page 4290 Naughton Avenue

Anavets

Quay View Housing

225/235/245 East 3rd Street (not accepting applications until site redeveloped)

Silver Lynn Apartments

604-984-9321

150 West 2nd Street

604-904-4400

1335 East 27th Street

Welcome to

The Madison Care Centre.

A beautifully appointed residential care facility located in a quiet neighbourhood.

• 24 hr personalized care • Funded & private pay beds • Respite care • Day program

604.936.9231 1399 Foster Ave., Coquitlam

tcgcare.com

Page 22 – Tri-Cities 2014 Seniors Directory

Continued from previous page Astoria 2245 Kelly Avenue, Port Coquitlam, B.C. 604-998-1616 www.astorialiving.ca

Earl Haig Retirement Residence 1800 Austin Avenue Coquitlam, B.C. 604-880-3138 www.earlhaigresidence.com Parkwood Manor Retirement Residence 1142 Dufferin Street Coquitlam, B.C. 604-941-4223 www.reveraliving.com Residential Rehabilitation Assistance Program (RRAP) 1-800-668-2642 www.cmhc-schl.gc.ca

Residential Care Services Fraser Health Authority provides 24-hour personal care assistance and nursing support in a residential setting to adults who can no longer live safely or independently at home or in assisted living facilities due to complex health care needs. Eligibility for subsidized residential care is determined by income level. Fraser Health manages a number of residential care facilities, and contracts/funds beds from private or not-forprofit facilities. Additional services may include access to rehabilitation services, patient/family counseling and social work services. All facilities noted are funded by Fraser Health.

Mailing Address: Ste 400-Central City Tower, 13450-102nd Avenue Surrey BC V3T O4I Contact Information Phone: 1-877-935-5669 or 604-587-4600 E-mail: feedback@fraserhealth.ca There is a monthly accommodation fee; additional fees may

2 1 FOR

KIDS CUTS

apply for incidental services and is determined by income level.

Referral is required and placement assessments are Conducted by a Home Health Case Manager.

Residential Care Services available at: Belvedere Care Centre 739 Alderson Avenue, Coquitlam, V3K 1T9 604-939-5991 Burquitlam Lions Care Centre 560 Sydney Avenue, Coquitlam, V3K 6A4 604-939-6485 Cartier House 1419 Cartier Avenue, Coquitlam, V3K 2C6 604-939-4654 Foyer Maillard 1010 Alderson Avenue, Coquitlam, V3K 1W1 604-937-5578 Hawthorne Seniors Care Community Home 2111 Hawthorne Avenue, Port Coquitlam, V3C 1W3 604-941-4051 Lakeshore Care Centre 657 Gatensbury Street, Coquitlam, V3J 5G9 604-939-9277 Madison, The 1399 Foster Avenue, Coquitlam, V3J 2N1 604-936-9231 Shaughnessy Care Home 2250 Wilson Avenue, Port Coquitlam, V3C 1Z5 604-468-4856 Residential Tenancy Branch 604-660-1020 www.rto.gov.bc.ca A provincial government agency that provides information to Coquitlam landlords and tenants about their rights and responsibilities.

The branch also helps to resolve disputes related to tenancy, Sunwood Square such as claims for damages to premises, return of security #320-3025 Lougheed Hwy. deposits or disputing an eviction notice.

Visit Magicuts today!

(at WestwoodContinued St.) on next page

604.464.3463

20

OPEN 7 DAYS A WEEK Seniors Save No Appointment Necessary www.magicutssalons.com Visit Magicuts today!

Sunwood Square (next to Hon’s) #320-3025 Lougheed hwy. (at Westwood St.) 604.464.3463

REGIS CORPORATION 2012 © PRINTED IN CANADA

OPEN 7 DAYS A WEEK. No Appointment Necessary

% Off

Valid at Sunwood location only.

On All Services No double discounts.

Expires 6/30/12.

Monday, Tuesday & Wednesday

Continued from previous page Senior Citizen’s Repair Service 604-529-1100 Provides low cost, minor house repairs and maintenance to seniors and people with a disability living on fixed incomes in their own homes.

Hours: Monday to Friday 9:00 am to noon. Plumbers, handymen, electricians, painters, wallpaper hangers, carpenters, gas fitters, yard work, ceramic tiles.

Tri-Cities 2014 Seniors Directory – Page 23

Tenants’ Rights Hot Line 604-255-0546 www.tenants.bc.ca Non-profit which provides information on tenants’ rights in the areas of evictions, repairs, security deposits, rent increases, and arbitration hearings. Monday to Friday, 8:00 am to 4:00 pm.

Seniors Services Society 604-520-6621 www.seniorsservicessociety.ca Maintains a province-wide housing database and provides information on housing options for seniors in the Lower Mainland. Provides outreach support to those seniors who are homeless or at risk of homelessness across the Lower Mainland.

Shelter Aid for Elderly Renters (SAFER) 604-433-2218 www.bchousing.org/programs/SAFER The SAFER program helps make rents affordable for BC seniors with low or moderate incomes. SAFER provides direct financial assistance to eligible residents of BC aged 60 or over who pay rent for their homes. You must have lived in BC for the full 12 months immediately preceding your application. The amount of subsidy you receive depends on the amount of your rent and on your monthly income

Government Services & Support.

Have a Question? Need Direction?

That’s why we’re here!

Mike Farnworth, MLA

Port Coquitlam 107A - 2748 Lougheed Hwy., (Corner of Westwood & Lougheed) Port Coquitlam, BC V3B 6P2 mike.farnworth.mla@leg.bc.ca Phone: 604-927-2088 Fax: 604-927-2090 @mikefarnworthbc

Selina Robinson, MLA

Fin Donnelly, MP

Coquitlam - Maillardville New Westminster - Coquitlam & Port Moody #102 - 1108 Austin Avenue, 1116 Austin Avenue, Coquitlam, BC V3K 3P5 Coquitlam, BC V3K 3P5 selina.robinson.mla@leg.bc.ca fin.donnelly@parl.gc.ca Phone: 604-933-2001 Phone: 604-664-9229 @selinarobinson www.selinarobinson.ca @FinDonnelly www.FinDonnelly.ca

Page 24 – Tri-Cities 2014 Seniors Directory

Online or On-your-doorstep Wednesday & Friday Read by over 110,000 readers every Wednesday & Friday

Breaking Local News 24/7 • Streaming Video/Audio • Post your events FREE to the Community Calendar • Photo Galleries & More www.tricitynews.com

We’ve got the experience to help you grow your business.

604.525.6397

1405 Broadway St., Port Coquitlam

Tri-Cities 2014 Seniors Directory – Page 25

Information Services BC Centre for Elder Advocacy & Support (BCCEAS) BC211 211 604-437-1940 www.bc211.ca www.bcceas.ca (Formerly Information 411 Dunsmuir St., Vancouver Services Vancouver) Seniors Help and Legal Information Offers callers24 information abuse and community Provides hour/7 about dayselder a week resources and gives general legal information.

Legal Advocacy information about community, social Program provides information over the phone and represents and government services BC,Law as Clinic well offers clients at tribunals or other hearings.in Elder as access to the Online (a legal information, legalRed adviceBook and legal representation to older adults whodatabase). are 55+ and would not otherwise be able to searchable access justice due to low income or other barriers.

BC & Seniors Information Line 1-800-465-4911 BC Health Centre for Elder Advocacy A provincial information and referral service to assist people & finding Support (BCCEAS) 604-437-1940 in services such as Medical Services Plan, Vital www.bcceas.ca Statistics, Services to the Disabled, Mental Health Services or Public Health Units.St., Hours: Mon. to Fri. 8:30 am to 4:30 pm 411 Dunsmuir Vancouver HealthLink BC and Legal Information Seniors Help Phone: 811 offers callers information about elder Call to talk to a registered nurse, pharmacist or dietitian for help abuse resources gives with anyand healthcommunity concern, any time of the dayand or night.

Learn general legal information.

Legal Advocacy when you can treat a problem safely at home, or when you need Program provides information overThe the to see a doctor, or go to the emergency room. service is available those who are deaf or hearing impaired at 711. phone for and represents clients at tribunals or other hearings. Elder Law Clinic offers legal information, legal advice and legal representation to older adults who are 55+ and would not otherwise be able to access justice due to low income or other barriers.

BC Health & Seniors Information Line

Port Control Department A Coquitlam provincialVector information and referral service A municipal agency that serves the 58,000 residents Port to assist people in finding services suchofas Coquitlam.

Plan, Statistics, TheMedical followingServices services are free ofVital charge to all Port Services to the residents: Disabled, Mental Health Services or Coquitlam Public Health Units. to an inquiry or complaint, a Rodent control: in response certified Vector Control Worker the property Hours: Mon. to Fri. 8:30will aminspect to 4:30 pm and determine the most effective and safest solution. There is no for any materialsHandbook supplied to control rats. Mosquito BCcost HealthGuide abatement: breeding sites are monitored throughout the www.healthlinkbc.ca summer; larvae are identified and, if pest species exceed established physical or biological treatments are The BClevels, HealthGuide Handbook answers applied. control measures applied against yourNo questions aboutare more than 190adult health mosquitoes unless health hazard exists. concerns anda includes information on Wasps: yellow jacket colonies on public land are removed. prevention, home treatment, emergencies, General pests on public lands: public lands are surveyed to call a health professional and andwhen appropriate controls applied for rats, ticks and insect healthy lifestyle choices. pests.

Urban wildlife: squirrels, raccoons and other common wild animals may become HealthLink BCpests. Live traps may be loaned if a 811 health hazard exists or property damage may occur.

Call to talk to a registered nurse, General pest management information: we pharmacist provide or dietitian help with healthpests concern, identification and for information aboutany household and any time of the day or night.Continued Learn when on next page you can treat a problem safely at home, or when you need to see a doctor, or go to the emergency room. The service is available for those who are deaf or hearing impaired at 711.

Dial-a-Dietitian (see HealthLinkBC) 1-800-465-4911

811

A free nutrition information line. A dietitian will answer your food and nutrition

Page 26 – Tri-Cities 2014 Seniors Directory

Continued from previous page

non-horticultural insects and animals common in the TriCities area. We also provide information about composting, bird-feeding, alternatives to chemical controls, the safe handling of pesticides, and related subjects.

If you see a pest problem on public land, want information about a pest, suspect that you have a rodent problem, or just want general information about urban pest management, please give us a call. All complaints are considered confidential, and anonymous calls are accepted.

Call: 604-927-5447 (Office hours are 8:30 to 10:30 AM weekdays. If no one is available to take your call, please leave a message on the voice mail and they will return your call as soon as possible.)

Dial-A-Dietitian 1195W. Broadway, Vancouver BC 604-732-9191 Registered dietician / nutritionist provides information on nutrition questions, including therapeutic diets, normal nutrition and special needs, food safety and health products Helping Hands Agency 2206 Haversley Avenue, Coquitlam, B.C. V3J 4T5 604-931-9161 Provides health aides, childcare, general homemakers at hourly / daily rates. Certified homemakers.

Seniors Services Information and Referral Call: 211 211 is free, confidential, multilingual and answered by professional staff 24/7. Simply dial 2-1-1 to find out about programs, services and resources in your area. In partnership with the United Way. Tri-City Transitions Society 200 - 2540 Shaughnessy St., Port Coquitlam, BC, V3C 3W4 Phone: 604-941-7111 Offers programs and services addressing the needs of women and their families impacted by violence and abuse. Serving residents of Coquitlam, Port Coquitlam, Port Moody, Anmore, and Belcarra.

Get your ne chores do! with ease

Tri-Cities Women’s Resource Society 2420 MaryHill Road, Port Coquitlam BC 604-941-6311 (TCWRS) is a charitable organization and has operated for over thirty years providing services to the communities of Port Coquitlam, Port Moody, Coquitlam, Belcarra and Anmore to address the needs of women and their families who have experienced or witnessed violence, abuse or threats.

Residential Tenancy Branch 604-660-1020 www.rto.gov.bc.ca Information line for both renting landlords and tenants.

Service BC 604-660-2421 Hearing Impaired (TTY): 604-775-0303 www.servicebc.gov.bc.ca Can assist you in contacting a provincial government program, service or person. If the government number you have to call is long distance, and within BC the operator will put you through free of charge.

Hours: Mon. to Fri., 7:30 am to 5:00 pm Service Canada 1-800-622-6232 Hearing Impaired (TTY): 1-800-926-9105 www.servicecanada.gc.ca Callers can inquire about pension benefits, how to apply for the HST credit or a social insurance number, get information about passport applications and taxes, locate their Member of Parliament and get general information about federal government programs and services.

Citizenship & Immigration Canada www.cic.gc.ca Information on Citizenship & Immigration programs In Canada, call 1-888-242-2100 Information for Permanent Resident Card 1-800-255-4541 Vital Statistics Agency 604-660-2421 www.vs.gov.bc.ca For B.C. Birth and B.C. Marriage Certificates only.

NEED A HELPING HAND? GRARTEEAST!

Be Chauffeured to Appointments • Shopping • Cleaning • Yard Work • Pet Sitting and Much More CALL

THE ERRAND RUNNING TEAM

info@errandrunningteam.ca Debbie 778-895-9902 Trina 604-690-3477 Serving Maple Ridge, Pitt Meadows, Port Coquitam, Coquitlam and Port Moody

Tri-Cities 2014 Seniors Directory – Page 27

• A means for meal recipients to retain their independence Food Banks – Tri-Cities in their own homes Food and emergency hampers for individuals and families • Short term convalescent help which may result in shorter in need who live in the Tri-Cities.

Eligibility includes those working, receiving income hospital stays assistance, pensions or employment insurance and Eligibility: Residents of Coquitlam, Port Moody, and Port MUST be residents of the Tri Cities, Anmore or Belcarra.

Coquitlam whose eating habits are a concern because of the Food hampers are distributed at three locations every following: Wednesday: • They are unable to prepare hot meals for themselves SHARE Food Bank – Port Moody • Have no one to shop regularly 2615 Clarke St. Port Moody (rear of building) • Have no one to prepare a meal for them 11:30 AM – 2:00 PM (Numbers are given out at 9:00 AM) • Have inadequate cooking facilities SHARE Food Bank – Port Coquitlam • Self referrals can be made as well as referrals from 2211 Prairie Ave., Port Coquitlam and friends, doctors, and health and Trinity United Church concerned family

12:00 PM – 2:00 PM social agencies

(There is no number system at this site) Time of Delivery: SHARE Food Bank - Coquitlam Meals are delivered between: 535 Marmont St., Coquitlam 11am and 1:30pm, Monday to Friday Como Lake United Church 12:30 PM - 2:30 PM (Numbers are given out at 10:00 AM) No deliveries are made on Saturday, Sunday or statutory holidays. Extra meals to accommodate weekends and Nutrition Information holidays, if necessary, can be arranged.

Contact: Fraser Health Arrangements: To arrange for Meals on Wheels, phone #200 - 205 Newport Drive, Port Moody (604) 942-7506 and leave a message for the coordinator.

604-949-7200 Payment: The cost is $5.50 for each meal. Payment is Hot Meals in the due at the end of the month for meals received during that month. Collections will be made by our volunteer Community collectors. Payment may be made by cash or cheque.

PoCoMo Meals on Wheels Arrangements can also be made for a monthly invoice to A service providing home delivery of nutritional meals the recipient or designated family member or friend. Please throughout the Tri-City area using a network of volunteer make cheques payable to: Pocomo Meals on Wheels. drivers.

Please note that some veterans may qualify for funding Benefits: In addition to the nutritional benefits available from the Department of Veterans Affairs. Applications through this service, provision is made for: for this funding must be made by the recipient or family.

• Social contacts for meal recipients living alone Please call VAC Representative at (866) 522-2122 for more • Security in knowing that a friendly volunteer will check information. on their well being on delivery days and respond quickly if an emergency arises Continued on next page

“

Our talent is caring.

Starts at $26/hr

We help keep seniors happy and healthy.

Companionship ♥ Personal care ♥ Complex care ♥ Nursing

Call today for a FREE Caring Consult.

1-888-988-5880

www.nursenextdoor.com

Page 28 – Tri-Cities 2014 Seniors Directory

Continued from previous page

Shop by Phone

Dairyland Foods 604-421-4663 www.morethanmilk.ca Offer a wide variety of products including dairy, coffee/ tea, bread, bacon, cookies, soap, organic food, pet food and more. Orders taken: Monday to Friday, 8:00 am to 3:00 pm.

Delivery one/week depending on neighbourhood.

Community Volunteer Services for Seniors Outreach services for isolated seniors in Coquitlam, Port Coquitlam, and Port Moody. Shop by phone grocery service. 604-927-7919. If you are a senior or have physical limitations and are unable to shop for yourself, you can order groceries by phone. Delivery fee of $2.50 Eagle Ridge Hospital Auxiliary Thrift Shop 2811B Shaughnessy Street, Port Coquitlam, BC. Tel 604469-3338.

Every Tuesday. Buy 1 Get 1 Free option (everything except sale items) to those 55+ Safeway All Safeway stores offer delivery service. Shop at your local Safeway, pay for your groceries and then ask for them to be delivered. $5.00 delivery charge.

Super Valu - Port Coquitlam Shop by Phone: 604-942-6126 No orders too large or small. Same day service, Monday thru Saturday. Delivery service available in Port Coquitlam only.

Deli,Bakery,Meats,Produce,Gluten Free, President’s Choice.

Thrifty Foods All Thrifty Foods stores offer to deliver your groceries, no matter how small or large the grocery order.

Thrifty Foods Online shopping is available at 2662 Austin Avenue, Coquitlam, BC, 604-931-2601 or 170 Brew St Port Moody 604-949-4251 Open 9:00am – 8:00pm

Discounts for Seniors

Safeway: On the first Tuesday of each month offers -10% to everyone who spends a minimum of $35 on groceries.

Sears Canada: Usually 2nd Tuesday of the month (check with store). 10% to those 55+ Shoppers Drug Mart: First Thursday in each month - 20% (for Optimum card holders 65+) The Bay: first Tuesday in each month - 15% to those 60+.

BC Parks Campsite Fees for Seniors

Senior camping discounts for British Columbia residents that are 65 years of age and older are available from the day after Labour Day to June 14th of the following year. During the peak season ( June 15 – Labour Day), there are no seniors discounts.

The senior rate is the campsite’s regular summer camping fee divided by two.

OR, if there is a winter camping fee for that campsite that is LESS than the above, then the senior’s rate is equal to the winter camping fee.

Shopping Programs

HandyDART 604-575-6600 Those registered with HandyDART may call and make a booking for a trip to a grocery store. Clients must arrange for the store to deliver groceries. (HandyDART allows only one bag per person).

Shopping at Coquitlam Centre 604-464-1414 At Coquitlam Centre we know shopping is about more than what you purchase - it’s about what you experience. That’s why we offer a range of shopper services designed to make your shopping trip more relaxing, more convenient and more rewarding.

Included among our in-mall services are: free shuttle service to assist you with your shopping needs around the upper level of the centre. Information to help you find what you need wheelchair and walker loans for safety and convenience, jump start your vehicle when it just won’t go, lost and found, event information to let you know what’s happening, gift card sales for when you’re just not sure and walking rovers to help you find your way . Guest Services is located on the lower level in The Bay wing (near the escalator).

Coquitlam Public Library Pick some great reads from our new bilingual collection for people with print disabilities!

• download to your computer, handheld device & DAISY player • CDs • braille • described video See online or visit a branch for more information: CITY CENTRE BRANCH 1169 Pinetree Way 604-554-7330

BOOK BUS

POIRIER BRANCH 575 Poirier Street 604-937-4144

www.library.coquitlam.bc.ca

Tri-Cities 2014 Seniors Directory – Page 29

Personal Security Consumer CONSUMERProtection PROTECTION

BC Identification Card (BCID) Available through ICBCCard Licensing Offices BC Identifi cation 604-661-2800 (BCID) 604-661-2255 BCID cards are very useful if you are not a driver and 125 East 13th St., North Vancouver do not have a driver’s license. Take one piece of primary identification piece of secondary BCID cards and areone very useful if you identification are not a to the Driver’s Licensing Office. driver and do not have a driver’s license.

Pay the BCID card fee ($15 for those over 65 and free to Takegiving one piece primary identification and those up theirof license) and have your photo taken. one new piece secondary identification to the Your cardofwill be mailed within 4-6 weeks. Valid for 5 Driver’s Licensing Office. years.

BC InvestRight for Seniors PaySecurities the BCIDCommission: card fee ($15 for those over 65 604-899-6854 or 1-800-373-6393 and free to those giving up their license) and www.investright.org have your photo taken.

Through InvestRight, the BC Securities Commission offers Your new card willinformation be mailed 4-6avoid independent, unbiased to within help seniors fraud andValid make informed investment decisions. It can also weeks. for 5 years. help family and friends recognize the warning signs that someone they love Commission: is the target of fraud, or dealing with BC Securities investment losses. Speak to someone in the BCSC InvestRight for a.m.

Seniors 604-899-6854 Inquiries group, 8:30 to 4:00 p.m. Or visit InvestRight. or 1-800-373-6393 org online 24/7. www.investright.org Consumer Protection BC 604-320-1667 Through InvestRight, the BC Securities www.consumerprotectionbc.ca Commission offers independent, unbiased Offers information and services to help consumers to handle informationbusiness to help seniors avoid travel fraudagents, and unscrupulous practices.

Regulates make informed investment decisions.

It can cemeteries and funeral services, debt collection agencies, also help family and friends recognize the bailiffs and other businesses.

Hours: Mon. to Fri.: 8:30 am to 4:30 they pm love is the warning signs that someone target of fraud, or dealing with investment Community Policing losses. Speak to someone in the BCSC

Coast Meridian Community Policeto Station Inquiries group, 8:30 a.m.

4:00 p.m. Or visit 3312 Coast Meridian Rd., Port Coquitlam, V3B 3N6 InvestRight.org online 24/7.

604-927-5451 Mary Hill Community Police Station Consumer Protection BC 604-320-1667 2581 Mary Hill Rd., Port Coquitlam , V3C 2A8 www.consumerprotectionbc.ca 604-927-2383 OffersCommunity information andStation services to help Ridgeway Police consumers to handle unscrupulous 1059 Ridgeway Avenue, Coquitlam, BC, V3J 1S6business Phone: 604-933-6888 practices.

Regulates travel agents, cemeteries Burquitlam Community Police Station and funeral services, debt collection agencies 560and Clarke Road, Coquitlam, BC, V3J 3X5 bailiffs.

Phone: 604-933-6833 Hours: Mon. to Fri.: 8:30 am to 4:30 pm

Elder Abuse Resources

If you are being treated badly by someone close to you, you don’t deserve it. You can do something about it.

Community Policing Centres Police/Fire/Ambulance................................................911 Police Non Emergency................................ 604-945-1550 Community Safety Services Abuse and Neglect Program.

Adult ............. 604-933-2000 Centre 604-990-2342 604-669-8477 Crime Stoppers............................................

NV District Hall, West Queens Road Ministry of Children and355 Family Development................................................ 604-660-2421 Lower Lonsdale Community 604-951-8855 Fraser Health Crisis Line.............................

WillPolicing provide free and immediate telephone 604-990-7464 support, crisis Centre intervention, suicide prevention and community resource 112 East 3rd Street, N. Van. information to people of all ages residing in the Fraser Health Region.

Valley Support Community 24 Lynn Hour Women’s Line.................. 604-987-3374 Policing Centre 604-990-7475 Poison Control - (all areas, 24 hours).........

604-682-5050 Coquitlam R.C.M.P.Centre) Victim Assistance...... 604-945-1583 (Lynn Valley B.C. Seniors Line. ......................................

1-800-465-4911 151-1233 Lynn Valley Road, N. Van. For information on Provincial Services Centres Healthlink BC 811 For more information about CPS services that you can access Provides 24 hour, confidential, non-emergency health information and advice, including nursing services, dietician or how you can join the team and become a CPS volunteer, Continued on next page contact your local CPS.

We are at your service Douglas Horne

MLA Coquitlam - Burke Mountain Deputy Speaker #510 – 2950 Glen Drive, Coquitlam, BC V3B 0J1 Phone: 604-942-5020 Email: Douglas.Horne.mla@leg.bc.ca /supportDouglasHorne @douglas_horne

Linda Reimer

MLA Port Moody - Coquitlam Suite 203 - 130 Brew Street, Port Moody, BC V3H 0E3 Phone: 604-469-5430 Fax: 604-469-5435 Email: linda.reimer.mla@leg.bc.ca Website: www.lindareimermla.ca @lindareimerMLA /linda.reimer.796

Page 30 – Tri-Cities 2014 Seniors Directory

Continued from previous page services and pharmacist services. Translation services available in 130 languages.

Service B.C. (Inquiry BC) 604-660-2421 Tri-Cities Public Health Unit 300 - 205 Newport Dr., Port Moody 604-949-7200

Legal Services Access Pro Bono Society of BC 604-878-7400 All services are provided free of charge by our volunteer lawyers.

Our Vision: A justice system in which having limited means is not a barrier to obtaining quality legal services.

B.C. Centre for Elder Advocacy and Support (BCCEAS) 411 Dunsmuir Street, Vancouver 604-437-1940 Seniors Help & Legal Information offers callers information about elder abuse and community resources and gives general legal information.

Legal Advocacy Program provides information over the phone and represents clients at tribunals or other hearings.

Elder Law Clinic offers legal information, legal advice and legal representation to adults who are 55+ and would not otherwise be able to access justice due to low income or other barriers.

bc211 211 is free, confidential, multilingual and answered by professional staff 24/7. We can help you find information on getting legal help. Simply dial 2-1-1 to find out about programs, services and resources in your area. In partnership with the United Way.

Dial-A-Law 604-687-4680 www.dialalaw.org A library of pre-recorded tapes gives legal information about laws in B.C. Open 24 hours a day.

Lawyer Referral Service 604-687-3221 This service provides the name of a lawyer who will give you an initial interview lasting up to 30 minutes for $25.00 (to establish whether you have a case).

The Legal Services Society (LSS) Provides legal aid through: Port Coquitlam Courthouse Room 323, 2620 Mary Hill Rd., Port Coquitlam, BC, V3C 3B2 Phone: 604-472-0634 Hours: Monday to Thursday – 9:00 a.m. to 12:30 p.m./1:30 p.m. to 4:00 p.m.

Provincial Call Centre 604-408-2172 You can apply for legal aid in person through your local legal aid office www.lss.bc.ca/legal_aid/legalAidOffices.asp or over the phone through the Legal Services Society provincewide Call Centre.

All callers have an initial interview in which our staff asks questions to determine eligibility for our services.

Our services are provided in English. If callers cannot communicate with our staff in English and cannot call with someone who can interpret for them, we can arrange for an interpreter.

Callers can also access recorded messages about our services in six languages: Cantonese, English, French, Mandarin, Punjabi, and Spanish.

Hours: 9:00 a.m. to 4:00 p.m. Mondays, Tuesdays, Thursdays & Fridays; 9:00 a.m. to 2:30 p.m. Wednesdays You can also get some legal help from government agents at Service B.C. (Inquiry BC) 604-660-2421 Living Will A Living Will indicates the choice of measures a person may wish to receive when they are dying. This document is not legally binding.

Nidus Personal Planning Resource Centre 604-408-7414 www.nidus.ca A Representation Agreement allows you to appoint someone you trust, such as a spouse, friend or family member, to make financial, legal, health or personal care decisions for you Continued on next page

Dying without a will can turn a tragedy into a disaster.

Donald A. Drysdale

Don has a busy Wills and Estates practice. He also teaches courses on the subject of real estate, wills and estates.

Preparing a thorough, well-planned will is one of those critical things in life that too many people put off until it’s too late. We all die, but it’s totally unnecessary to reach this point unprepared. Passing on without a clear statement of what is to happen to all you’ve built makes an already tragic situation even worse.

I’ve helped thousands of families develop a thorough, tax effective estate plan. If you’d like my help, please call.

www.dbmlaw.ca

604.939.8321

Good advice. Good Law. Good People

Tri-Cities 2014 Seniors Directory – Page 31

Continued from previous page should you need help managing your affairs. Nidus PPRC provides education and assistance in making and using representation agreements and enduring powers of attorney.

Operates the voluntary “Nidus” registry for representation agreements and enduring powers of attorney.

Call for an appointment.

Power of Attorney A Power of Attorney is a legal document. When you give someone Power of Attorney you give him or her legal power to take care of financial and legal matters for you. This might include paying bills, depositing or withdrawing money from your bank account, investing money or selling your house.

Power of Attorney does not give the attorney [in this case attorney does not mean lawyer] authority to make decisions about health care. Powers of Attorney are usually drawn up by a lawyer or notary public.

Public Guardian & Trustee 604-660-4444 www.trustee.bc.ca The Public Trustee’s Office gives information on Power of Attorney, Representation Agreements and Committee of the Estate to people wishing to ensure proper help for those who cannot manage their finances on their own.

Salvation Army Pro Bono Program www.probono.ca Appointments are offered to low income clients. Lawyers provide legal advice, assist in the preparation of court documents and prepare the client for court.

caregiver handbook and I.D. cards Canadian Medic Alert Foundation 1-800-668-1507 www.medicalert.ca Supplies necklaces or bracelets with the MedicAlert emblem that can alert health care professionals of your medical condition in the event of an emergency. 24 hour hotline for immediate access by doctors, hospitals and ambulance paramedics. Membership starts at $84/year plus the cost of the medical identification product.

Identification Bracelets Can be purchased at drug stores, large department stores or jewelry stores. Can be engraved with the telephone number of the person plus a second contact number.

For information on commercial home emergency response systems, call Seniors’ One Stop at 604-983-3303

Monitoring Services

Alzheimer Wandering Registry 604-675-5150 www.alzheimerbc.org The Safely Home program is designed to help those who are lost or disoriented to return home safely. Once registered, information about the individual is stored on a confidential police data base. Should an individual be found wandering or be reported missing, the information can be accessed by police anywhere in Canada.

Registration is voluntary. For a one time fee of $35.00 the Alzheimer Society provides an identification bracelet, a

Intermediate Care for Seniors Private Suites Available Shaughnessy Care Home is a small, cozy 66-suite residence that offers a safe, homelike environment and nationally accredited nursing care. Our individualized care plans always ask the question “How do you wish to live here?” and this allows us to honour our residents choices and preferences.

Call us today for a tour.

Traci Skaalrud, GM, 604-468-4856

Phone: 604-468-4856

www.parkplaceseniorsliving.com

SHAUGHNESSY 2250 Wilson Ave, Port Coquitlam

Page 32 – Tri-Cities 2014 Seniors Directory

Social, Education & Recreation Programs

bc211 Community Integration 211 is free, confidential, multilingual and answered by Services Society 604-986-1511 professional staff 24/7. We can help you find information www.communityintegration.org on recreation. Simply dial 2-1-1 to find out about programs, services andcommunity resources in your area. programs In partnership Provides based forwith the United Way. developmentally disadvantaged people 45 Community Integration Servicesare Society years or older.

Participants integrated 604-461-2131 both socially and physically through www.communityintegration.org recreation, leisure, education and vocational Provides community based programs for developmentally opportunities. disadvantaged people 45 years or older. Participants are integrated both socially and physically through recreation, leisure, education and vocational opportunities.

Eldercollege 604-984-4901 Roads Scholars www.capilanou.ca/ce 702-395-2933 An extension program of Capilano University www.seniorprograms.unlv.edu/index.html offering educational for An educational organizationopportunities which offers short-term academic, leisure learning recreational or a people 55 years and or older.

Topicscourses, covered combination all three. Academic programs range fromoflearning computer skillsare tohosted by educational institutions around the world (U.S. based). politics and the environment.

Settlement and Public Education Our multilingual professional staff team provides settlement Elderhostel 1-800-454-5768 services to immigrants from diverse cultural backgrounds.

www.elderhostel.org

An educational organization which offers short-term academic, leisure learning or recreational courses, or a combination of all three. Academic programs are hosted by educational institutions around the world (U.S. based).

TheNorth comprehensive services– help immigrants Shore settlement Connexions gain the knowledge and resources necessary to adapt to the The Summit 604-904-0842 Canadian way of life. www.nsconnexions.org 2058 Henderson Place, 1163 Pinetree Way, Coquitlam BC, V3B 8A9 is a leisure program

The Summit program Telephone: 604-468-6060 Fax: 604-464-6830 for seniors with developmental disabilities. www.successbc.ca/ The program focuses on accessibility and Tri-City Seniors Group integration in the community. Programs are 2058 Henderson Place, 1163 Pinetree Way, run at various centres in North and Coquitlam, B.C. V3Bseniors’ 8A9 West Vancouver.

604-468-6000 ext 223 Objectives: Conversation groups, fitness programs, and • To assist senior newcomers overcome cultural from barriers sing-alongs are offered.

All seniors • Tthe o participate in community service in the spirit mutual community are welcome to accessofthe support Summit Drop-In Centre. Seniors that would • To encourage seniors to contribute to the community e.g. like to participate in adaptive programming, Volunteers, leadership training focused on socialization rather than skills, Routes to Learning Canada please call for a program guide. Senior 1-866-745-1690 volunteers are welcome. www.routestolearning.ca Non-profit provider of Exploritas (Elderhostel) programs in Canada.

North Shore Multicultural Simon Fraser University – Seniors Program Society 604-988-2931 778-782-6930 www.nsms.ca www.sfu.ca/seniors English Language training for seniors.

TheOffers SFU Seniors Program offers low-cost, academic, Government sponsored (free) English intellectually stimulating non-credit courses to lifelong learners 55+ at the downtown Harbour Centre Language foruniversity’s Adults program, newcomer campus.

Courses are offered three times per year, beginning English Language classes and bridging in January, May,for andseniors September.

Seniors arelow encouraged program (free) and cost to visit the website for more information. fee for service English classes. Provides Dogwood Pavilion information, orientation and referral 624 Poirier Street, Coquitlam, B.C. 604-927-6098 Dogwood Pavilion is a recreation facility for active adults who are 50 plus.

Continued on next page

Crossroads Hospice Society provides compassionate support and honours the dignity of those affected by the end-of-life experience.

Please support Crossroads programs and services.

Crossroads Hospice Society Office 604-945-0606 Crossroads Inlet Centre Hospice 604-949-2270 Crossroads Hospice Thrift Store 604-949-0459 Bereavement Services - Tri-Cities 604-949-2274 Bereavement Services - New West 604-777-6734 info@crossroadshospice.bc.ca www.crossroadshospice.bc.ca

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A modest fee for an annual pass will allow you to enjoy a wide variety of programs, activities and special events. Stay active, socialize, try something new and continue to learn.

With over 80 groups and clubs, as well as fitness classes, dance classes, lectures and talks, classes to learn to paint, use a computer, take a great picture or learn a new language, there really is something for everyone.

In addition to the many programs and activities offered, Dogwood Pavilion has a fully equipped woodworking shop, snooker room, lapidary workshop, lounge and library.

Dogwood Pavilion is operated by the City of Coquitlam in conjunction with the Dogwood Pavilion Seniors Society.

If you are interested in volunteering, there are a variety of activities that could use your assistance.

For more information you can find us on-line at coquitlam.ca or drop in and visit us in person and pick up a copy of our 50 Plus Newsletter, which is produced seasonally.

Glen Pine Pavilion 1200 Glen Pine Court, Coquitlam, B.C. 604-927-6940 Glen Pine Pavilion is a recreation facility for active adults who are 50plus.

A modest fee for an annual pass will allow you to enjoy a wide variety of programs, activities and special events. We have many groups and clubs, as well as fitness classes, dance classes, lectures, talks, learn to paint classes, computer classes, a lapidary workshop and a fitness centre. Our full kitchen is open Monday to Saturday and serves full meals as well as light snacks.

Glen Pine Pavilion is operated by the City of Coquitlam in conjunction with the Glen Pine 50Plus Society. If you are interested in volunteering, there are many activities that would benefit from your contribution.

For more information, we can be found at www.coquitlam. ca or you can come by in person for a friendly tour and pick up the current edition of the “50 Plus News”, which has a full listing of all activities, events and classes.

We also hold “Senior Health Programs”, which provide free health education workshops for seniors residing in Coquitlam.

Workshop sessions may include managing risk of stroke, recognizing the signs and symptoms of heartburn, indigestion and heart attack, and coping with sleep apnea. Informal

Tri-Cities 2014 Seniors Directory – Page 33

workshops are scheduled periodically; call for current schedule. Seating is limited; pre-registration is required.

Wilson Centre 2150 Wilson Avenue, Port Coquitlam, BC V3C 6J5 604-927-7970 Wilson Centre is an accessible one level facility with ample free parking, automatic doors, and accessible washroom. The Centre is located next to the Terry Fox Library The Centre is an activity and recreational centre for adults, with membership opportunities for those aged 50 years or better.

We offer a number of drop-in activities including snooker, table tennis, darts, varied aerobics programs, carpet bowling, bingo, and a variety of card games. You can try out our drop-in programs for up to three visits before taking out a membership. The membership provides access to subsidized drop-in and registered program fees, services, and special events.

Membership is currently $18.75 January to December inclusive, and is pro-rated pending the month a new membership is taken out.

Wilson Centre offers a large number of registered programs to help you keep active, be creative, learning a variety of arts and crafts, refining computer, iPad, tablets skills, Spanish language, and much more.

The Centre also offers a large number of accessible programs to meet the varying needs of the community, like monitoring blood pressure, pharmacy clinic, health issues and a free continuum of fitness programs.

Join us in a relaxed and friendly atmosphere and experience our enhanced food services. We have nutritious, affordable meals, home made soups, and sandwiches made on request.

Our cafeteria refurbished with new tables and comfortable chairs. There are opportunities for anyone willing to volunteer in the cafeteria.

Please drop by for a visit and pick up a copy of our Program Guide and Newsletter on current programs. Information is also available online at www.cityofportcoquitlam.ca/wilsoncentre The Wilson Seniors’ Centre is operated by the City of Port Coquitlam in conjunction with the Wilson Centre Seniors’ Advisory Association.

Continued on next page

CELEBRATING LIFE WITH DEDICATION, EXCELLENCE AND INNOVATION. First Memorial Funeral Services

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Page 34 – Tri-Cities 2014 Seniors Directory

Continued from previous page S.U.C.C.E.S.S. Henderson Place Mall - 2058 - 1163 Pinetree Way, Coquitlam 604-468-6000 Provides educational, social and recreational programs, cultural activities and seniors peer and self-help groups.

Activities include exercise, senior’s health and wellness, and social activities. Discussion topics may include heart healthy eating, benefits of an exercise program, managing life stressors and accessing community resources. Informal Seniors group $5 per year (January to December) in addition to $10 SUCCESS annual membership fee.

Restricted to those who are 60 years and better.

Crossroads Hospice Society – Walking Groups and Hike for Hospice 604-945-0606 www.crossroadshospice.bc.ca Hike for Hospice, Walking Group Crossroads Hospice Society’s walking group Grief’s Journey, is open to bereaved individuals or those grieving the imminent death of a significant person in their life. Monthly full moon walks at our Crossroads Hospice Labyrinth Healing Garden introduce the healing powers of nature and the labyrinth to our community. The first Sunday of May Crossroads Hospice Society hosts the annual Hike for Hospice, which helps raise money and awareness for hospice care. All proceeds from this family-friendly walk stays in our community.

Coquitlam Public Library – Home Bound Services The library provides free delivery and pick-up of books, audiobooks and magazines for individual Coquitlam residents who are temporarily or permanently homebound in private homes or in care centres. Patrons on the Homebound Services Program may place reserves on materials of their choice or allow the Community Services Librarian to select materials for them. A profile of reading interests and a list of materials read or desired is kept for each Homebound patron. This information is confidential and available only to Homebound Services staff.

Low Vision Resources The library offers the following resources for people with impaired vision:

Large Print Materials Many popular fiction and non-fiction titles are available in large print. We attempt to purchase new and bestseller large print books published simultaneously with the regular print.

Audiobook Collection The Poirier Branch has a collection of audiobooks on cassette tapes, Daisy Book format and MP3, available to users who are visually or physically challenged and cannot read regular print material. This collection is funded in conjunction with Public Library InterLINK, and users must sign an eligibility form to use this collection. Daisy Books and MP3 format books can be played on Daisy Players, personal computers and DVD players.

A second collection of books on cassette tapes and CDs is available to the general public at both branches.

Deposit Collections The library invites care centres and nursing homes to take advantage of our Deposit Collection Service. Under this program, large print books are selected by the librarian, checked out to the care centres, and then delivered. At the end of 4 months, the books are exchanged for a new collection.

To sign up for any of the Homebound Services, or for more information on services to seniors, please contact Teresa Rehman, Community Services Librarian, Coquitlam Public Library, at 604-937-4140

Community Centres

Pinetree Community Centre 1260 Pinetree Way, Coquitlam 604-927-6960 Dogwood Pavilion 624 Poirier Street, Coquitlam 604-927-6089 Poirier Community Centre 630 Poirier St., Coquitlam 604-927-6027 Centennial Activity Centre 570 Poirier St., Coquitlam 604-933-6143 Summit Community Centre 1450 Parkway Blvd., Coquitlam 604-927-6960 Glen Pine Pavilion 1200 Glen Pine Court, Coquitlam 604-927-6940

Continued on next page

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Tri-Cities 2014 Seniors Directory – Page 35

Continued from previous page Wilson Centre 2150 Wilson Ave., Port Coquitlam 604-927-7970 Kyle Community Centre 125 Kyle Street, Port Moody 604-469-4561

Sports Centres

Poirier Sport & Leisure Complex 633 Poirier Street, Coquitlam 604-927-6027 Port Moody Recreation Complex 300 Ioco Road, Port Moody 604-469-4556 “www.portmoody.ca/recreation Hyde Creek Recreation Centre 1379 Laurier Avenue, Port Coquitlam, BC V3B 2B9 604-927-7946 (SWIM) www.portcoquitlam.ca/recreation Port Coquitlam Recreation Complex 2150 Wilson Ave, Port Coquitlam, BC V3C 6J5 604-927-7970 www.portcoquitlam.ca/recreation

Westhill Outdoor Pool 203 Westhill Place, Port Moody 604-936-1211 Centennial Pool – Port Coquitlam Located at the corner of Shaughnessy Street & Lougheed Highway in Aggie Park.

Robert Hope Pool – Port Coquitlam Located at the corner of Western Drive & Lamprey Street.

Royal Canadian Legions Provides socialization for veterans & their immediate families.

Branch #108 Coquitlam 1025 Ridgeway Avenue 604-937-3863 Branch #133, Port Coquitlam 2675 Shaughnessy Street 604-942-8911 Branch #119, Port Moody 2513 Clarke Street 604-931-7131

Indoor Swimming Pools

City Centre Aquatic Complex 1210 Pinetree Way 604-927-6999 Poirier Sport & Leisure Complex 633 Poirier St., Coquitlam 604-927-6027 Hyde Creek Recreation Centre 1379 Laurier Avenue, Coquitlam 604-927-7946

Outdoor Swimming Pools

– Will open for the summer season Spani Outdoor Pool 655 Hillcrest Street, Coquitlam 604-927-6027 EagleRidge Outdoor Pool 1200 Lansdowne Dr 604-927-6999 Rocky Point Outdoor Pool 2800 Murray Street, Port Moody 604-461-7131

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Page 36 – Tri-Cities 2014 Seniors Directory

Transportation Bus Pass Bus Pass 1-866-866-0800 press #4, press #3 1-866-866-0800 press Eligible persons can buy a yearly pass for $45.#4, Thepress bus pass#3 allows travel without additional cost on local transit systems.

Eligible persons can buy a yearly pass for $45.

The pass is not valid for HandyDART. To be eligible, you must The bus pass allows travel without additional be: cost on local transit systems.

• receiving Federal Spouse’s Allowance or Federal Guaranteed Income Supplement The pass is not valid for HandyDART. To be • a person who is 65 years of age or older and who meets all the eligible, youfor must be: Guaranteed Income Supplement requirements the Federal or Spouse’s Allowance except the 10 year residency or • receiving Federal Spouse’s Allowance requirement Federal Guaranteed Income Supplement • receiving BC Employment Assistance for Persons with • a person who is 65 years of age or older Disabilities • receiving BC Employment and be age 60 – 64 and who meets allAssistance the requirements The for bus pass valid fromGuaranteed January 1 – December 31. theisFederal Income CNIB (Canadian National InstituteAllowance for the Blind) except Supplement or Spouse’s 604-431-2121 the 10 year residency requirement www.cnib.ca Individuals registered with CNIB as legally blind may carry • receiving BC Employment Assistance for a CNIB National Identification Card that allows the holder to Persons with Disabilities travel free on public transit in BC. If the sight impaired person • has receiving BC Employment Assistance and also a HandyCard their guide also travels free on transit.

Cardholders eligible for reduced fares on BC Ferries, Air be ageare 60also – 64 Canada (domestic), and some coachlines.

The bus an pass is validcall from January 1 –and submit the To obtain application the above number December 31.a colour passport size photo to the regional form along with CNIB office. It will take approximately 7-10 days to process the application.

CNIB (Canadian National There is no charge to obtain the pass.

Institute for the Blind) 604-431-2121 Drivers’ Licenses www.cnib.ca 1930 Oxford Connector, Port Coquitlam 604-661-2255 Individuals registered with CNIB as If you are blind 65 yearsmay or older thereaare reduced fees for driver’s legally carry CNIB National license renewals and road tests. All drivers 80 years of age and Identifi cation toCard allows holder to older are required have athat medical exam the and submit a medical report every two years. The report form will be mailed to your home. The required medical exam is not covered by MSP. Moving? Change your address on-line for a non-enhanced licence www.addresschange.gov.bc.ca

For an enhanced licence, you must book an appointment for a travel free on attend public in BC. If the sight replacement card and in transit person within 10 days.

Bring all impaired person also has a HandyCard their required EDL identification documents to your appointment.

Name Change: in person 10 days with your guide alsoAttend travels free within on transit.

Cardholders drivers licence and your legal change of name and identification are also eligible for reduced fares on BC documents. Enhanced Driver’s Licence: You must book an Ferries, Air Canada (domestic), appointment and bring required documents and some coachlines.

HandyCard (Translink Accessible Transit Program) To obtain an application call the above 778-452-2860 number and submit the form along with a You must have a permanent physical or cognitive disability colour passport size photo to the regional that prevents you from using the public transit system without CNIB offi It will take 7-10on assistance.

Yource.

HandyCard entitlesapproximately you to concession fares days to process the application. the Bus, SkyTrain, SeaBus, West Van Transit and West Coast Express.

There is no charge to obtain the pass.

An attendant who accompanies and assists a HandyCard holder may travel free on any part of the Regional Transportation Drivers’ Licenses 604-661-2255 Network.

125 E. 13th St.,Permit North Vancouver International Drivers BCAA at 1-877-325-8888 locationthere nearestare to you If you are 65 years for oraolder reduced • Applicant must be 18 or over fees for driver’s license renewals and road • Bring a valid Canadian Drivers Licence (not to expire within tests. All drivers 80 years of age and older 1 year) • Bring passport photos, plus a $25.00 plus tax are 2required to have medical exam and • Photos done at BCAA will cost $29.00 plus tax years. The submit a medical report every two HandyDART report form will be mailed to your home. The 604-575-6600 required medical notarecovered Transportation for disabledexam personsiswho unable to by use MSP. public transit without assistance. To register, book or confirm HandyCard (Translink Accessible trips, call the above number.

A doctor’s signature is required.

Service is primarily used for work, medical appointments and Transit Program) 778-452-2860 education but can also be used for recreational and shopping You have permanent or trips on amust first come firstaserved basis. Twophysical types of service disability that prevents youand from are cognitive offered: Subscription Trips (regularly recurring) Casual Trips.

Visitors to Greater Vancouver also apply for using the public transit systemmay without temporary use of HandyDART during their visit.

Parking Permit for People with Disabilities (SPARC) 604-718-7733 Continued on next page www.sparc.bc.ca

Services include: Companionship Meal Preparation Light Housekeeping Medication Reminders Shopping & Errands Incidental Transportation Personal Care

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Tri-Cities 2014 Seniors Directory – Page 37 Airlines Ask the carrier if a discount applies.

Continued from previous page The permit costs $20.00 for 3 years and applies to the holder. It can be used in any car that the holder drives or is driven in.

Hours: Mon. to Fri.: 9:00 am to 4:30 pm.

Greyhound Taxi Saver Coupons 604-683-8133 Toll free 1-800-661-8747 778-452-2860 www.greyhound.ca Taxi Saver is a service for people with permanent disabilities A 10% discount is available to those 62 years and over, or buy who have a HandyCard. You will need a HandyCard before you one regular senior fare ticket and save 50% on up to three can buy and use Taxi Saver coupons to pay for taxi rides. Taxi companions. Or bring a grandchild (up to 2 children for 50% of rides to the value of $80 can be purchased by cheque for $40. the applicable child’s fare). Wheelchair accessible coaches also Payment should be mailed to: available.

Access Transit 13401 - 108 Avenue, Surrey, BC V3T 5T4 Via Rail (Note Taxi Savers on the envelope.)

1-888-842-7245 You are allowed to buy 1 booklet of coupons per month. www.viarail.ca Translink Coast Mountain Bus Fare reduction for those 60+ depending on the route traveled.

604-953-3333 54 Always inquire about special promotions including a free ticket Automated line provides information on bus routes, wheelchair NORTH SHORE 2011 SENIORS RESOURCE GUIDE for a companion. accessible buses and other topics.

Volunteer Opportunities Community Volunteer Services for Seniors Capilano Services Offers outreachCommunity services for seniors that are isolated and homeSociety – Seniors’ Hub 604-988-7115 bound in the Tri-Cities area. United Way and Safeway Canada provides funding forare programs to CVSS through the Wilson Centre Volunteers needed to drive, shop, visit, Seniors’ Advisory Association (a non-profit charitable organizaact as telefriends, help socials, tion). Volunteers are the vital linkwith to themonthly success of our programs. coffee groups, and publication of the Volunteers receive orientation and on-going support. For volunteer inquiries and opportunities, please call 604-927-7919. newsletter.

Some of the Community Volunteer Services you may volunteer for are: Congregate Meal Program – Shop by Phone Grocery Program Diners’ Club 604-904-6483 This program is available to seniors and people with physical limitations living in the Tri-Cities area who cannot get out to shop Dinners are at various locations on the North for themselves. Volunteers take your order over the phone and Shore. Volunteer positions include volunteer shop for you at a nearby grocery store. Delivery charge is $2.50. servers for 2 hours per week, volunteer Visiting Program drivers formatches 1 hourvolunteers per week volunteer This program with aor lonely, homebound senior team leaders who support and coordinate aa 65+ who has little or no support in the community to provide

group of on-site volunteers and assist with special events.

weekly home visit for friendship and companionship. Visiting Keepdo Well Program 604-988-7115 ext. 27 volunteers not provide transportation.

Program held atProgram various locations in Telephone Reassurance A volunteer will call a homebound senior once a week for a friendly North and West Vancouver.

Volunteers chatare andneeded reassurance.to work at registration desks; Leisure Connections massage shoulders, hands and feet A social recreation program for take peopleblood 60+ withpressure mild to moderate (training provided); memory loss. This innovative program will provide a welcoming, (health background required); andand provide positive, and energized environment.

An interview application nutritional and pharmacy consultations. process is required.

Information and Referral CVSS staff will provide assistance to inform you of senior’s resources and services in the community.

Lynn Valley Seniors Association The Wilson Centre (Mollie Nye House) 604-987-5820 604-927-7970 TheHelp Centreishas a variety in of volunteer opportunities.

Visit needed the area of reception www.portcoquitlam.ca/volunteer and administrative tasks, leading programs Continued on next page

and helping with room set-up for various activities that take place at the house. One time volunteer opportunities are needed at

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Page 38 – Tri-Cities 2014 Seniors Directory

Continued from previous page Crossroads Hospice Society 604-945-0606 www.crossroadshospice.bc.ca Seniors can partake in many volunteer opportunities through Crossroads Hospice Society. Engage with the community as a thrift store volunteer helping with its daily business operation, providing customer service, cashiering, merchandising, publicity, recycling and janitorial experience. Bring your business expertise to our business office helping with administration, desktop publishing, data entry or marketing and promotional support.

Our visiting volunteer program accepts new volunteers for training once a year to help provide compassionate support for patients, family and loved ones who are facing the end of life experience.

Meals on Wheels 604-942-7506 Volunteers are needed to pick up food, assemble and package meal trays, and deliver the meals.

For more information on how you can become a volunteer, please contact: Eagle Ridge Hospital Volunteer Resources 475 Guildford Way, Port Moody, BC, V3H 3W9 ERHVolunteerResources@fraserhealth.ca Phone: 604-469-5115 Fax: 604-461-9972 Eagle Ridge Hospital Auxiliary 604-461-2022 office extension 543017 or thrift shop at 604-469-3338 www.erha.ca Volunteer opportunities for youth, teens and adults. Develop new skills, meet interesting people and give back to your community.

You can make a difference!

Auxiliary Programs – Gift Shop, Thrift Shop, Weekend Coffee Program, Used Books, Special Events and more! Applications accepted on an ongoing basis.

Volunteer Opportunities

Lend a Helping Hand at Dogwood Pavilion or Glen Pine Pavilion If you would like to volunteer at Dogwood Pavilion or Glen Pine Pavilion, please feel free to contact: Community Volunteer Connections 604-927-6922 (serving New Westminster and the Tri-Cities) We are also proud to announce all of our volunteer opportunities #200 - 25 King Edward Street, Coquitlam are available

online for you to peruse.

604-529-5139 To view our volunteer activities, please visit Community Volunteer Connections believes people and www.coquitlam.ca and under the “City Hall” section, click communities thrive when we decide to make a difference in the Career and Volunteering. world. That’s what we’re all about – helping you connect with Volunteer Orientations your community in ways that improve your life and the lives of Dogwood and Glen Pine offer orientation sessions for new and others. active volunteers. This is also an opportunity to meet other Come and find your passion as a volunteer. volunteers and to find out about all of the policies and procedures Fraser Health involved in volunteering with the City of Coquitlam.

There are a variety of volunteer opportunities in hospitals, longLooking for a Meaningful Volunteer Opportunity? term care facilities, rehabilitation centres and community health Over the years you have developed a wealth of expertise working programs. Volunteers enhance the services and complement the with people and, perhaps because you are now retired, don’t have care provided by our professionals. As a volunteer, you enhance opportunities to use these skills. The University of Victoria, personal growth, gain personal satisfaction by helping others, Centre on Aging, Self-Management Programs in partnership explore a new career, meet new people and learn more about the with the BC Ministry of Health Services, has an important role health care system. in delivering health education programs to persons experiencing Join us and share your talents, build new skills and help ongoing health problems. These programs help people deal with strengthen your community. chronic pain, diabetes, arthritis and fibromyalgia, and chronic Many of our Volunteer Resources departments post current disease in general. All of these programs are delivered in your volunteer openings on the: govolunteer.ca website. Find specific community by persons just like you who successfully complete postings, including the required skills and qualifications. a 4-day leader training session. There is no cost to take these Eagle Ridge Hospital & Health Care Centre Opportunities • Auxiliary Programs: Gift Shop, Crafts, Catering and Special Events • Diabetes Education • Emergency Department • Friends of ERH Gardens • Greeting & Wayfinding • Medical Unit • Musician • Pet Visitation • Rehabilitation Services • Seniors’ Programs - Acute Care • Seniors’ Program - Eagle Ridge Manor • Surgical Unit • Volunteer Resources • VolunTeen Program (ages 16 to 18 in SD43) • Youth Summer Program Please note some areas may not have vacancies in the program.

We will make every effort to match you with the volunteer opportunity that meets your interests and abilities.

programs. If you would like to learn more about the programs or how you may want to get involved, please contact Carol Sicoli, Coordinator, Self-Management Programs, Fraser Health – North (Burnaby to Mission) at 604 940-6585 or email csicoli@uvic.ca.

What are the Benefits of Becoming a Leader?

You will: • Learn facilitation skills • Learn techniques and strategies you can use in your own life • Share in other peoples success This training will allow you to learn new skills, help you stay connected to your community and give you a meaningful volunteer experience.

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To learn more, please check our website www.selfmanagementbc.ca Come and join our passionate team of volunteer leaders!

Tri-Cities 2014 Seniors Directory – Page 39

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HardRockCasinoVancouver.com | 2080 united boulevard, coquitlam bc | 604 523 6888

Page 40 – Tri-Cities 2014 Seniors Directory

Volunteer Shopping Service

If you have a condition that prevents you from being able to come to one of our stores and shop, you may be a candidate for our Sendial service.

We have organized a special group of volunteers who will phone and take your order and then Thrifty Foods will deliver the very next day.

To Register Visit our customer service desk at the front of the store or call Customer Care at: 1.800 667 8280

COQUITLAM 2662 Austin Ave 604 931 2601

PORT MOODY 170 Brew St 604 949 4251