December 10, 2013

& views

Tuesday, December 10, 2013

December 2013

NEWS WE WISH YOU A

Merry Christmas & A PROSPEROUS New Year!

From your Board of Directors & all the Staff Members at Otter Co-op

Hatzic MAKES 6!

ER COLTON POTT anager

Hatzic Gas Bar M

Otter Co-op Gas Bar at Hatzic

There are now six Otter Co-op gas bars to serve you better. On November 19 Otter Coop became the owner of a gas bar in Hatzic.

By Saturday of that week we were re-stocked and ready to open the convenience store and

by Sunday were pumping gas. We have already welcomed many new Co-op members at this location and are very happy to be present in the Mission/Hatzic area. Colton Potter has recently completed his Manager Training with Federated Co-operative and we are very pleased to announce that Colton will be taking on the role of Manager at this site. Colton has been with Otter Co-op since March of 2009. We wish Colton and his team at Hatzic all the best.

YOU COULD WIN!

Cadbury Contest

OTTER CO-OP

Welcomes GREG HALLETT

It is with great pleasure that we welcome Greg Hallett to Otter Co-op as Bulk Petroleum Division Manager. Greg has been with the Co-operative Retailing System for thirty-five years. Twenty-two of these were at Calgary Co-op Association in various positions, including Gas Bar Manager, Business Manager and Marketing Supervisor. Greg spent thirteen years at Federated Co-operative Ltd – Sales Coordinator and Marketing Manager.

Greg said he has been married to his wife Sheila for fourteen wonderful years, and he has two grown children that both live in Calgary. In his spare time Greg loves to golf, cycle and read.

Contest Closes: December 19, 2013

Please give Greg a call for any of your bulk petroleum needs at 604 866 2651 or stop by the Petroleum office and John, Tim, Tal or Greg would be happy to help you.

Welcome to Otter Co-op Greg!

Season’s Greetings!

President’s Message:

As I start writing my December President’s message the temperature is hovering around 0 degrees and it is trying very hard to snow. I spent a couple of hours recently looking after a Salvation Army kettle in the front of the Co-op and I saw snow shovels leaving the store. So I guess with Christmas comes the winter season of cold and snow. However, I think about other countries in the world who have worse Dorothy Anderson Board President things to contend with, and then I think about how lucky we are to live where we do and most of us probably don’t appreciate all that we have.

Walking in to the Retail Center on 248th Street is like walking in to a winter wonderland. Decorations looking so pretty in a brightly lit store and Christmas carols playing do get a person into the season real fast. The Children’s Breakfast with Santa, Senior’s Christmas dinners, and the Kids’ Club Christmas Skating Party, are the many things that the Co-op provides for their members. These programs sell out very quickly.

Speaking of members … did you know that a one-time purchase of a $10.00 membership can give you a voice in the viability of your memberowned Co-op? To top this up, a cheque is prepared for you on a yearly basis and the amount is based on your support of the Co-op through your purchases of food, gas, hardware, pharmaceuticals, farm supplies, pet food, family fashions, and nearly anything else one can think of. This life time membership gets you on your way to sharing in our earnings by way of op can equity and the above mentioned cheque. We are handy and one stop do it all!

NEWS&

IT WAS A SPOOK-TACULAR SPOOK-TACULAR DAY!

Sunday, October 27 was a Spook-tacular day at Otter Co-op. Approximately three hundred Kids’ Club members and their families were in attendance at the Halloween party. There were lots of games, and prizes to be won at every station as well as Madame Butterfly serving up cotton candy, balloon artists, face painters, the addition of Mr. Flowers Junior with his balloon art and Michelle and her assistant at the potion making station. The Fraser Valley 4-H Beef Club provided the petting zoo as well as had a hotdog sale fundraiser. Our store mascot Cooper was making rounds and handing out candy, the Robot Bouncey Castle was ever so popular, popcorn, coloring, cupcake decorating and so much more.

As Directors of your member-owned Co-op, we guide and approve the many opportunities that are presented to us by our ever vigilant management team to make the whole Co-operative grow, and grow responsibly, in this fast paced economy. Otter Co-op is one of 234 retails that make up Federated Co-operative Limited (FCL) and we presently sit in the #9 retail spot for sales. As a community-minded store, we support local schools, sports teams, charities, many youth programs, as well as providing many events benefiting our members throughout the year.

To everyone, Merry Christmas and a Happy New Year! Come and experience “YOUR STORE”. You will love it!

Dorothy Anderson OTTER CO-OP BOARD PRESIDENT

Merry Christmas!

COMMUNITY

All of our Kids’ Club events are free so why not become a member and join in the fun!

If you have not yet reached your twelfth birthday you can join. Applications are available at the Co-op administration office or you can join on line at www.ottercoop.com.

Don’t miss out on the Kids’’ Club Christmas Skating Party on Sunday, December 22 at Twin Rinks in Langley – 10:15 am to 12:15 pm.

Tickets are now available at the Otter Co-op Administration Office.

We hope to see you there!

General Manager’s Message

FROM 23 AUGUST TO 7 SEPTEMBER

2014

IN

NORMANDY - FRANCE

8 DISCIPLINES, 15 DAYS, 60 NATIONS, 1000 CHAMPIONS

ENTER TO WIN A TRIP FOR 2 GRAND PRIZE TRIP VALUE $7,000.00 (approx. value) Contest Begins: November 1, 2013 Contest Ends: February 28, 2014 See LifeLineTM and MatrixTM Premium Horse Feed Bags For Details and Entry Forms. Winner will be drawn on March 3, 2014 (Prize must be accepted as awarded). Subsidary prizes will be offered $10,000.00 (approx. value). Brought to you by LifeLineTM and MatrixTM Premium Horse Feeds

Christmas Fun!

ng Since my last report to you, your Board has held their Business Planning ”, not Session and have come up with a five year plan outlining our “needs”, unities “wants”, strengths and weaknesses, and of course, the many opportunities that are available to us in our membership area. The majority of our ring Directors attended the Western Region Fall Conference in Victoria during November. We were brought up to date on what we can expect as member-owners of Federated Co-operative Limited (FCL) in how theyy can assist us in many ways, i.e., searching out real estate, providing central wholesaling, manufacturing, marketing, and administrative uniityy services to Otter Co-op. The attending Directors also had the opportunity to attend two courses of their choice to enhance their Board abilities. arg get We are three quarters of the way through our fiscal year and are on target to surpass last year’s record sales of $167 million. Business in Vancouver verr magazine has placed Otter Co-op #74 on their list of BC’s most s, profitable companies for the last year putting us on the list with mines, utilities, and retail. Your Co-op management is always watching for more opportunities for us to invest in. A new gas station in Hatzic justt opened the last week of November. So if you are traveling north of the Fraser River, stop in, your Co-op number works there as well. A new corporate bulk plant to be built in Chilliwack is in the final stages and work will begin on that site in January. As is true of most towns/cities north of the US border, we do our very best to keep the Canadian dollar on our Canadian soil. This starts with our employees, both management and staff, where you will experience the smile, the assistance, and that feeling of belonging to something that is yours.

Views serving our

Tuesday, December 10, 2013

Drop off your completed crossword at the Administration office for a chance to WIN A $25 GIFT CARD!

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OTTER CO-OP

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800-663-6038 EXT. 6905 www.ottercoop.com

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Director’s Message

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FROM M EVERYONE AT OTTER OTT CO-OP MEET EVERY OTHER MONDAY FAMOUS ACTOR AND GM VISIT HERE WHEN UNDER THE WEATHER DRINK MOST POPULAR AT CHRISTMAS FOUND IN HARDWARE AND A SNACK ANIMAL OUTSIDE THE FRONT ENTRANCE NEWEST LOCATION OTTER CO-OP DELIVERS THIS AS WELL AS FEED VERY LARGE AND GOLD IN COLOUR FROM THE DOCK TO PRODUCE

Down:

Susan Dodd

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Across::

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On November 17-18 your Otter Co-op Board of directors attended The Calgary Region Fall Conference in our beautiful capital city of Victoria.

A meeting that is is held annually every fall in either Calgary or Victoria.

This meeting discusses developments that are and have taken place at the different districts that make up the western reigon. Federated Co-op executives gave us an overview of the technology development that is taking place in our system. The impact is huge!

23

We also received more information on the large, 5 million dollar donation Director over 5 years that Federated Co-op is making to the Children’s Hospital Foundations in the western provinces. This year the B.C. Children’s Hospital will receive 550,000 dollars. These donations will make a huge impact on the clinical research as well as fund special programs. A cause that makes a big difference to the Co-op communites of Western Canada.

Another initative is the ongoing support of the Red Cross, a program that will receive 100,000 dollars a year to pre-position goods in order to respond quickly to local crises and disasters. Otter Co-op is participating in the volunteer reservist progam, and the Red Cross will do the training for the employee’s who participate.

We attended directors development workshops that included The Multi-Generation Dynamic, Member Relations, Finance and Understanding Balance Sheets.

Food Bank ASK ABOUT THE

2 APPROXIMATELY THREE HUNDRED 3 THERE ARE NINE OF THESE AT OTTER CO-OP 4 OUR NEW BRAND LABEL 6 THEY HAVE MY FAMILY COVERED 7 HE NEVER MISSES THIS 10 “YOU’RE AT ____ ____” 11 VERY POPULAR SALE 12 BUSIEST AT CHRISTMAS 15 SOLD AT FEED & USED IN THE MANGER 16 THE BAKERY IS WEHRE I GO FOR THIS 20 CAN BE A MEMBER UNTIL AGE 12 21 GAS BARS, CHRISTMAS & DELI HAVE THIS IN COMMON 23 AGE YOU NEED TO BE TO JOIN OTTER CO-OP

GOODBYE TO HUNGER BAGS Once again we will be preparing the Good Bye to Hunger Bags. These bags are filled with an assortment of groceries for families that visit the Food Bank. We have prepared $5 and $10 grocery bags. These Good Bye to Hunger Bags are convenient and always much needed by our local Food Banks. The Good Bye to Hunger Bags are located by customer service in the retail centre. Ask any of our cashiers as they would be happy to assist you. Let’s All Do Our Part to Help the Local Food Bank.

Thank you for your continued support.

For me personally, I found the Multi-Generation workshop very interesting. It was a good way to learn tools on how to interact with other generations, and communicate across those generations. Depending on your generation, be it Traditionalist (1923-1945). Babyboomers (1946-1966) Generation X (1966-1980) and Generation Y (1980-2000) we see things in ways that are distinct to each generation. A quote by Gloria Steinem --”We need to remember across generations that there is as much to learn as there is to teach” really says it all.

It was very interesting to meet directors from large and small Co-op’s throughout the western provinces. We discussed the values that have made our Co-ops special. We all continue to show our social responsibility and enhance the benefits that make our membership grow and prosper.

As the holiday season approaches I wish to thank all the staff and members in all our locations for their commitment to Otter Co-op. We couldn’t do it without you!!

Christmas is just about here! We have had a challenging and exciting fall season so far, and are well on our way to another successful year.

I’d like to share our financial results with you for the first 36 weeks of our fiscal year. Our sales are at $123,486,674; which is close to $2.8 million over last year at the same time. Much of the Jack Nicholson sales growth is due to our purchase of a feed mill General Manager in Armstrong BC, as well as increased sales in our Aldergrove feed mill operation. Our gas bar litres are down this year with the increase in shoppers heading to the United States for lower taxed fuel, and increased competition from Langley. And our Retail Centre sales are down as well with increased competition, cross border shopping, and several road construction projects affecting us. Overall though, we are happy with our results, and our team is doing a great job keeping expenses in line and ensuring a healthy bottom line to be returned to our member/owners. If operations remain stable through the next 4 periods we expect another strong year financially for the Co-op.

There are several exciting news items that I’d like to share with you as well. First, Otter Co-op is in the top 10 of the largest Co-ops across Western Canada in the Co-operative Retailing System. Otter Co-op ranks 9th and is looking to move up the list! As well, last month Otter Co-op was listed in “Business in Vancouver” in the top 100 most profitable companies in BC, ranking 74th! Our team at Otter are very proud of these results, and have you, our loyal members and shoppers to thank for getting us there. On another great note, Otter Co-op opened our 6th gas bar and convenience store, just east of Mission on the Lougheed Highway. This great facility located in Hatzic will add over $10 million in sales each year, and is projected to have strong bottom line returns as well. Stop in and check it out!

I am very proud of the team we have here, and am pleased that in the past year we have had several of our employees successfully complete management training programs through Federated Co-operatives, and have been placed in management positions throughout our organization. And we have already signed up several more of our team for opportunities for 2014.

The board and management team are well into business planning and budgeting for the 2014 fiscal year, with several new projects on the go, including our new gas bar, convenience store and bulk petroleum facility in Chilliwack, set to begin construction in January.

We will keep you posted on several other projects currently working their way through the feasibility process, all in efforts to continue to build on our brand, and return increased benefits to our members.

I’d like to take this opportunity to once again thank all of our hard working staff who continue to work through the ever changing times both at Otter Co-op and in BC. These economic and competitive times can be very challenging, and our team are always ready and willing to step up and take on new opportunities to help benefit our members. Without them, our success would not be possible. Your Co-op board, management and staff continue to work diligently on keeping Otter a growing, diverse and profitable business for our members, and we look forward to serving you the rest of the year.

On behalf of everyone here at the Co-op, I’d like to wish you a very Merry Christmas and a richly blessed New Year!

Jack Nicholson GENERAL MANAGER

May all of you in the Co-op family enjoy this festive season, as well as health and happiness for 2014.

Respectfully submitted,

Susan Dodd DIRECTOR

Possible Answers: SANTA BREAKFAST, SHORTBREAD, SIXTEEN, MERRY CHRISTMAS, NUTS AND BOLTS, PETROLEUM, PHARMACY, POST OFFICE, HATZIC GAS BAR, HAY, HOLLY, HOME HERE, HORSE, JACK NICHOLSON, KIDS CLUB, MANDARIN ORANGES, BOGO, CENTSIBLES, COOPER, DIRECTORS, EGGNOG, EMPLOYEES, FAMILY FASHIONS, FOOD AND FRIENDS

Tuesday, December 10, 2013

Season’s Greetings!

President’s Message:

As I start writing my December President’s message the temperature is hovering around 0 degrees and it is trying very hard to snow. I spent a couple of hours recently looking after a Salvation Army kettle in the front of the Co-op and I saw snow shovels leaving the store. So I guess with Christmas comes the winter season of cold and snow. However, I think about other countries in the world who have worse Dorothy Anderson Board President things to contend with, and then I think about how lucky we are to live where we do and most of us probably don’t appreciate all that we have.

Walking in to the Retail Center on 248th Street is like walking in to a winter wonderland. Decorations looking so pretty in a brightly lit store and Christmas carols playing do get a person into the season real fast. The Children’s Breakfast with Santa, Senior’s Christmas dinners, and the Kids’ Club Christmas Skating Party, are the many things that the Co-op provides for their members. These programs sell out very quickly.

Speaking of members … did you know that a one-time purchase of a $10.00 membership can give you a voice in the viability of your memberowned Co-op? To top this up, a cheque is prepared for you on a yearly basis and the amount is based on your support of the Co-op through your purchases of food, gas, hardware, pharmaceuticals, farm supplies, pet food, family fashions, and nearly anything else one can think of. This life time membership gets you on your way to sharing in our earnings by way of op can equity and the above mentioned cheque. We are handy and one stop do it all!

NEWS&

IT WAS A SPOOK-TACULAR SPOOK-TACULAR DAY!

Sunday, October 27 was a Spook-tacular day at Otter Co-op. Approximately three hundred Kids’ Club members and their families were in attendance at the Halloween party. There were lots of games, and prizes to be won at every station as well as Madame Butterfly serving up cotton candy, balloon artists, face painters, the addition of Mr. Flowers Junior with his balloon art and Michelle and her assistant at the potion making station. The Fraser Valley 4-H Beef Club provided the petting zoo as well as had a hotdog sale fundraiser. Our store mascot Cooper was making rounds and handing out candy, the Robot Bouncey Castle was ever so popular, popcorn, coloring, cupcake decorating and so much more.

As Directors of your member-owned Co-op, we guide and approve the many opportunities that are presented to us by our ever vigilant management team to make the whole Co-operative grow, and grow responsibly, in this fast paced economy. Otter Co-op is one of 234 retails that make up Federated Co-operative Limited (FCL) and we presently sit in the #9 retail spot for sales. As a community-minded store, we support local schools, sports teams, charities, many youth programs, as well as providing many events benefiting our members throughout the year.

To everyone, Merry Christmas and a Happy New Year! Come and experience “YOUR STORE”. You will love it!

Dorothy Anderson OTTER CO-OP BOARD PRESIDENT

Merry Christmas!

COMMUNITY

All of our Kids’ Club events are free so why not become a member and join in the fun!

If you have not yet reached your twelfth birthday you can join. Applications are available at the Co-op administration office or you can join on line at www.ottercoop.com.

Don’t miss out on the Kids’’ Club Christmas Skating Party on Sunday, December 22 at Twin Rinks in Langley – 10:15 am to 12:15 pm.

Tickets are now available at the Otter Co-op Administration Office.

We hope to see you there!

General Manager’s Message

FROM 23 AUGUST TO 7 SEPTEMBER

2014

IN

NORMANDY - FRANCE

8 DISCIPLINES, 15 DAYS, 60 NATIONS, 1000 CHAMPIONS

ENTER TO WIN A TRIP FOR 2 GRAND PRIZE TRIP VALUE $7,000.00 (approx. value) Contest Begins: November 1, 2013 Contest Ends: February 28, 2014 See LifeLineTM and MatrixTM Premium Horse Feed Bags For Details and Entry Forms. Winner will be drawn on March 3, 2014 (Prize must be accepted as awarded). Subsidary prizes will be offered $10,000.00 (approx. value). Brought to you by LifeLineTM and MatrixTM Premium Horse Feeds

Christmas Fun!

ng Since my last report to you, your Board has held their Business Planning ”, not Session and have come up with a five year plan outlining our “needs”, unities “wants”, strengths and weaknesses, and of course, the many opportunities that are available to us in our membership area. The majority of our ring Directors attended the Western Region Fall Conference in Victoria during November. We were brought up to date on what we can expect as member-owners of Federated Co-operative Limited (FCL) in how theyy can assist us in many ways, i.e., searching out real estate, providing central wholesaling, manufacturing, marketing, and administrative uniityy services to Otter Co-op. The attending Directors also had the opportunity to attend two courses of their choice to enhance their Board abilities. arg get We are three quarters of the way through our fiscal year and are on target to surpass last year’s record sales of $167 million. Business in Vancouver verr magazine has placed Otter Co-op #74 on their list of BC’s most s, profitable companies for the last year putting us on the list with mines, utilities, and retail. Your Co-op management is always watching for more opportunities for us to invest in. A new gas station in Hatzic justt opened the last week of November. So if you are traveling north of the Fraser River, stop in, your Co-op number works there as well. A new corporate bulk plant to be built in Chilliwack is in the final stages and work will begin on that site in January. As is true of most towns/cities north of the US border, we do our very best to keep the Canadian dollar on our Canadian soil. This starts with our employees, both management and staff, where you will experience the smile, the assistance, and that feeling of belonging to something that is yours.

Views serving our

Tuesday, December 10, 2013

Drop off your completed crossword at the Administration office for a chance to WIN A $25 GIFT CARD!

1

OTTER CO-OP

2

800-663-6038 EXT. 6905 www.ottercoop.com

3

4

5

Director’s Message

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FROM M EVERYONE AT OTTER OTT CO-OP MEET EVERY OTHER MONDAY FAMOUS ACTOR AND GM VISIT HERE WHEN UNDER THE WEATHER DRINK MOST POPULAR AT CHRISTMAS FOUND IN HARDWARE AND A SNACK ANIMAL OUTSIDE THE FRONT ENTRANCE NEWEST LOCATION OTTER CO-OP DELIVERS THIS AS WELL AS FEED VERY LARGE AND GOLD IN COLOUR FROM THE DOCK TO PRODUCE

Down:

Susan Dodd

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Across::

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On November 17-18 your Otter Co-op Board of directors attended The Calgary Region Fall Conference in our beautiful capital city of Victoria.

A meeting that is is held annually every fall in either Calgary or Victoria.

This meeting discusses developments that are and have taken place at the different districts that make up the western reigon. Federated Co-op executives gave us an overview of the technology development that is taking place in our system. The impact is huge!

23

We also received more information on the large, 5 million dollar donation Director over 5 years that Federated Co-op is making to the Children’s Hospital Foundations in the western provinces. This year the B.C. Children’s Hospital will receive 550,000 dollars. These donations will make a huge impact on the clinical research as well as fund special programs. A cause that makes a big difference to the Co-op communites of Western Canada.

Another initative is the ongoing support of the Red Cross, a program that will receive 100,000 dollars a year to pre-position goods in order to respond quickly to local crises and disasters. Otter Co-op is participating in the volunteer reservist progam, and the Red Cross will do the training for the employee’s who participate.

We attended directors development workshops that included The Multi-Generation Dynamic, Member Relations, Finance and Understanding Balance Sheets.

Food Bank ASK ABOUT THE

2 APPROXIMATELY THREE HUNDRED 3 THERE ARE NINE OF THESE AT OTTER CO-OP 4 OUR NEW BRAND LABEL 6 THEY HAVE MY FAMILY COVERED 7 HE NEVER MISSES THIS 10 “YOU’RE AT ____ ____” 11 VERY POPULAR SALE 12 BUSIEST AT CHRISTMAS 15 SOLD AT FEED & USED IN THE MANGER 16 THE BAKERY IS WEHRE I GO FOR THIS 20 CAN BE A MEMBER UNTIL AGE 12 21 GAS BARS, CHRISTMAS & DELI HAVE THIS IN COMMON 23 AGE YOU NEED TO BE TO JOIN OTTER CO-OP

GOODBYE TO HUNGER BAGS Once again we will be preparing the Good Bye to Hunger Bags. These bags are filled with an assortment of groceries for families that visit the Food Bank. We have prepared $5 and $10 grocery bags. These Good Bye to Hunger Bags are convenient and always much needed by our local Food Banks. The Good Bye to Hunger Bags are located by customer service in the retail centre. Ask any of our cashiers as they would be happy to assist you. Let’s All Do Our Part to Help the Local Food Bank.

Thank you for your continued support.

For me personally, I found the Multi-Generation workshop very interesting. It was a good way to learn tools on how to interact with other generations, and communicate across those generations. Depending on your generation, be it Traditionalist (1923-1945). Babyboomers (1946-1966) Generation X (1966-1980) and Generation Y (1980-2000) we see things in ways that are distinct to each generation. A quote by Gloria Steinem --”We need to remember across generations that there is as much to learn as there is to teach” really says it all.

It was very interesting to meet directors from large and small Co-op’s throughout the western provinces. We discussed the values that have made our Co-ops special. We all continue to show our social responsibility and enhance the benefits that make our membership grow and prosper.

As the holiday season approaches I wish to thank all the staff and members in all our locations for their commitment to Otter Co-op. We couldn’t do it without you!!

Christmas is just about here! We have had a challenging and exciting fall season so far, and are well on our way to another successful year.

I’d like to share our financial results with you for the first 36 weeks of our fiscal year. Our sales are at $123,486,674; which is close to $2.8 million over last year at the same time. Much of the Jack Nicholson sales growth is due to our purchase of a feed mill General Manager in Armstrong BC, as well as increased sales in our Aldergrove feed mill operation. Our gas bar litres are down this year with the increase in shoppers heading to the United States for lower taxed fuel, and increased competition from Langley. And our Retail Centre sales are down as well with increased competition, cross border shopping, and several road construction projects affecting us. Overall though, we are happy with our results, and our team is doing a great job keeping expenses in line and ensuring a healthy bottom line to be returned to our member/owners. If operations remain stable through the next 4 periods we expect another strong year financially for the Co-op.

There are several exciting news items that I’d like to share with you as well. First, Otter Co-op is in the top 10 of the largest Co-ops across Western Canada in the Co-operative Retailing System. Otter Co-op ranks 9th and is looking to move up the list! As well, last month Otter Co-op was listed in “Business in Vancouver” in the top 100 most profitable companies in BC, ranking 74th! Our team at Otter are very proud of these results, and have you, our loyal members and shoppers to thank for getting us there. On another great note, Otter Co-op opened our 6th gas bar and convenience store, just east of Mission on the Lougheed Highway. This great facility located in Hatzic will add over $10 million in sales each year, and is projected to have strong bottom line returns as well. Stop in and check it out!

I am very proud of the team we have here, and am pleased that in the past year we have had several of our employees successfully complete management training programs through Federated Co-operatives, and have been placed in management positions throughout our organization. And we have already signed up several more of our team for opportunities for 2014.

The board and management team are well into business planning and budgeting for the 2014 fiscal year, with several new projects on the go, including our new gas bar, convenience store and bulk petroleum facility in Chilliwack, set to begin construction in January.

We will keep you posted on several other projects currently working their way through the feasibility process, all in efforts to continue to build on our brand, and return increased benefits to our members.

I’d like to take this opportunity to once again thank all of our hard working staff who continue to work through the ever changing times both at Otter Co-op and in BC. These economic and competitive times can be very challenging, and our team are always ready and willing to step up and take on new opportunities to help benefit our members. Without them, our success would not be possible. Your Co-op board, management and staff continue to work diligently on keeping Otter a growing, diverse and profitable business for our members, and we look forward to serving you the rest of the year.

On behalf of everyone here at the Co-op, I’d like to wish you a very Merry Christmas and a richly blessed New Year!

Jack Nicholson GENERAL MANAGER

May all of you in the Co-op family enjoy this festive season, as well as health and happiness for 2014.

Respectfully submitted,

Susan Dodd DIRECTOR

Possible Answers: SANTA BREAKFAST, SHORTBREAD, SIXTEEN, MERRY CHRISTMAS, NUTS AND BOLTS, PETROLEUM, PHARMACY, POST OFFICE, HATZIC GAS BAR, HAY, HOLLY, HOME HERE, HORSE, JACK NICHOLSON, KIDS CLUB, MANDARIN ORANGES, BOGO, CENTSIBLES, COOPER, DIRECTORS, EGGNOG, EMPLOYEES, FAMILY FASHIONS, FOOD AND FRIENDS

Tuesday, December 10, 2013

Tuesday, December 10, 2013

& views

NEWS Food & Friends Are You 55+?

Join us at Otter Co-op Cafe the 2nd and 4th Monday of every month for a social luncheon which may include a guest speaker, always great food and good company.

Cost is $5.00 (includes lunch – tea or coffee – dessert) Please pre-register at the Administration Office or by Calling Merilee @ 604-607-6923.

NEXT GET TOGETHER IS JANUARY 13, 2014.

Congratulations!

Christmas

to our

groceries

CHERRY SNOWBALLS

year

winner!

fora

DARLEN

E POITR A

Contest Finalists Jim Ferguson, Char Krygsveld, Cori Rexworthy, Darlene Poitras, Alana Ainsworth, Allan Rose, Dorothy Johnston, Barry Reves, James Shumaker, Sue Crawford, Brenda Catto and Jamie Simpson

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Grand prize winner Darlene Poitras receiving her first month’s gift card, presented by Food Division Manager Mike Will.

The 12 Days of

• 1 Cup CO-OP Butter • 1/2 Cup Icing Sugar • 1 tsp. Vanilla Essence • 2 1/4 Cups All Purpose CO-OP brand flour • 1/4 tsp. Salt • 3/4 Cup Chopped Walnuts • Maraschino Cherries cut in ½ • Icing Sugar for coating • Cream butter and icing sugar well.

• Add vanilla, flour, salt and nuts.

• Combine well. Roll into balls around cherries.

(Approx. the size of a small egg yolk) Bake at 400 degrees F. for 8 minutes. While they are still warm, roll balls in icing sugar. Cool on rack.

Christmas

NOTE: Hide them well or they will be gone in a jiffy!

at Otter Co-op

job vacancies

Holiday Hours

• FULL TIME POSITIONS PharmacyTechnician • PART TIME POSITIONS Feed Truck Driver Pharmacist Recruiting for Gas Bar Manager Trainees for positions throughout the Lower Mainland.

Did you know you can bypass the switchboard and dial direct to the following departments?

Administration 604 856 2517 Petroleum: 604 607 6912 Feed: 604 607 6901 Hardware: 604 607 6909 Bakery: 604 607 6920 Café/Deli: 604 607 6921 Produce: 604 607 6919 Meat: 604 607 6918 Grocery: 604 607 6936 Pharmacy: 604 607 6934 Otter Co-op Board Members: Dorothy Anderson – President Frank Hauzer – 1st Vice President Dick Mayer – 2nd Vice President Susan Dodd – Secretary John Watt Frank Braun Larry Jantzen Angie McDougall Maria Pucek

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On each of the 12 days of Christmas, Otter Co-op will give away one Co-op Gold Turkey Gift Basket!

Gift Basket Includes: Co-op Gold Frozen Turkey, Stove Top Stuffing, Cranberry Sauce, Gravy Mix, 5lb Potatoes, Pumpkin Pie, Box Mini Mandarins, Co-op Coffee, Co-op Pecan Cluster, Co-op Mix Nuts, Co-op Gold Chocolate Bar, Popcorn.

Receive one entry for each $50 purchase of food items only See website for details. Entry forms also available online at: ottercoop.com

HOLIDAY HOURS Tues. Dec. 24 Retail Centre 8 am - 5 pm Administration 8 am - 4 pm Post Office 8 am - 3 pm Pharmacy 9 am - 4 pm Feed Dept.

8 am - 4 pm Pitt Meadows 9 am - 4 pm Petroleum 8 am - 4 pm GAS BARS 248th Street 5 am - 8 pm Gloucester 5 am - 8 pm Ross Road 5 am - 8 pm Fraser Heights 5 am - 8 pm Ladner 5 am - 8 pm Hatzic 5 am - 8 pm ABBOTSFORD Glen Mountain Produce 9 am - 5 pm Glen Mountain Pharmacy 10 am - 4 pm

Wed. Dec. 25 CLOSED CLOSED CLOSED CLOSED CLOSED CLOSED CLOSED

Thurs. Dec. 26 9 am - 6 pm CLOSED CLOSED CLOSED CLOSED CLOSED CLOSED

Tues. Dec. 31 8 am - 5 pm 8 am - 4 pm 8 am - 3:30 pm 9 am - 4 pm 8 am - 4 pm 9 am - 4 pm 8 am - 4 pm

Wed. Jan. 1 9 am - 6 pm CLOSED CLOSED CLOSED CLOSED CLOSED CLOSED

9 am - 5 pm 9 am - 5 pm 9 am - 5 pm 9 am - 5 pm 9 am - 5 pm 9 am - 5 pm

6 am - 11 pm 5 am - 11 pm 6 am - 11 pm 6 am - 11 pm 6 am - 11 pm 6 am - 11 pm

5 am - 11 pm 5 am - 11 pm 5 am - 11 pm 5 am - 11 pm 5 am - 11 pm 5 am - 11 pm

9 am - 11 pm 8 am - 11 pm 9 am - 11 pm 9 am - 11 pm 9 am - 11 pm 9 am - 11 pm

CLOSED

CLOSED

9 am - 8 pm

CLOSED

CLOSED

CLOSED

10 am - 4 pm

CLOSED

FASHION • WORKWEAR • HARDWARE • GROCERY • SCRATCH BAKERY, MEAT, DELI, CAFE, LOCAL PRODUCE

3650 248 STREET • Aldergrove • 604 856-2517

ottercoop.com

Retail Centre Hours: Sunday - Saturday: 8am - 8pm • Stat Holidays: 9am-6pm

91 9 1Years Years OF SERVI SSERVING ERVING ERVI NG THE THE COMMU C COMMUNITY OMMUNITY OMMU NITY

coming events 3 Day Hardware & Family Fashions Scratch & Save • Thursday, December 12 – Saturday, December 14 Breakfast with Santa • Saturday December 14 (Sittings 8:30 am & 10:00 am) Cadbury Contest Ends • December 19 Boxing Week Clearance • Begins Friday December 20 Christmas Decorations, Boxed Cards, Wrap & Christmas Gift Ware 50% Off Regular Price, Toys Clearance 25% Off Regular Price.

Kids’ Club Skating Party • Sunday, December 22 from 10:15 am – 12:15 pm (Free Tickets Now Available at the Co-op Administration Office) Fashion BOGO Sale • Friday, January 31 & Saturday February 1 3 Day Hardware & Family Fashions Scratch & Save • Thursday, February 20 – Saturday, February 22

RETAIL CENTRE 3650 248 St Aldergrove (604) 856 2517 Hours: Sun-Sat 8am-8pm Most Statutory Holidays 9am-6pm Administration Hours: Mon-Sat 8am-6pm Closed Sunday Post Office Hours: Mon-Sat 8am-5:30pm Closed Sunday Pharmacy Mon-Fri 9am-7pm Sat 9am-5pm Sunday 11am-5pm

You’ll find us here:

FEED STORE PETROLEUM 3548 248 St Aldergrove, BC Feed Store Phone: (604) 607 6901 Petroleum Phone: (604) 607 6912 Hours: Mon-Sat 8am-5:30pm Sunday 9am-5pm Closed Stat Holidays GAS BARS: 248 Street Gas Bar 24795 Fraser Hwy Aldergrove, BC (604) 856 7011 Ross Road Gas Bar 29622 Fraser Hwy

Surrey, BC Abbotsford (604) 582-2517 (604) 856 0030 Hours: Ladner Gas Bar Mon-Fri 5am-11pm 6420 Ladner Trunk Rd Sat/Sun/Stat Hols Ladner, BC (604) 940-1322 6am-11pm Gas Bar Hours: Hatzic Gas Bar Mon-Fri 5am-11pm 34981 Lougheed Hwy, Sat/Sun/Stat Hols Mission, BC 6am-11pm (604) 826-6421 Gloucester Gas Bar PITT MEADOWS With a Tim Hortons 12343 Harris Road 26474 56th Ave, Pitt Meadows Aldergrove, B.C. (604) 465 5651 (604) 856 6676 Hours: Hours: Mon-Fri 5am-11pm 7 Days/ Week 9am-5:30pm incl Stat Holidays Saturday 9am-5pm Fraser Heights Sunday 10am-4pm Gas Bar Closed on Statutory 16788 104 Ave. Holidays

GLEN MOUNTAIN PRODUCE 2618 McMillan Road Abbotsford (604) 851 9636 Hours Mon-Sat 7am-8pm Sunday 10am-6pm GLEN MOUNTAIN PHARMACY 2596 McMillan Road Abbotsford (604) 851 9654 Hours: Mon-Fri 9am-6pm Saturday 9am-5pm Closed Sundays & Holidays