Special Features - Women in Business Fall 2012

OCTOBER 24, 2012 •

AWARD WINNING SPECIAL SECTION

Women in Business growing your business • faLL style • Community profiles • milestone women

Shawna Walker

Mandy Farmer

Johanne Paquette

Stephanie Papik

Business Owner of the Year

Above and Beyond

Rising Star

Eco-entrepreneur

Inside, meet the Black Press Women in Business Award Winners Premier sponsor:

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Published by

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B2 • WOMEN IN BUSINESS

Experience

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

the Difference!

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WOMEN IN BUSINESS • B3

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

Local women making a difference

Black Press celebrates local Women in Business

advertiser index Academy Dental....................... 30 Accent Inns.............................. 24 Arla Sinclair..............................27 Bridges for Women Society......... 7 Britny McGinnis, Gi Gi’s Gift Basket......................16 Campus Honda...........................6 Canadian Breast Cancer Foundation BC & Yukon..............22 Canadian Western Bank..............4 Care & Company Ltd. Senior Care & Rehabilitation........ 7 Carole James, MLA.....................12 Carolyne Taylor, yoUnlimited.com...................... 26 Cherish Community Living.........22 Children’s Health Foundation of Vancouver Island. 31 Christina Acosta Delgado, Elite Garden Maintenance 27 Connie’s Petites........................13 Cori A.Doering, Queensbury Securities Inc..........14 Curvalicious Boutique................13 Dale Collins, Investia Financial Services Inc.....18 Decora Tile................................19 Dig This....................................14 Dollar Divas..............................23 Donna Lynch, Author.................23 Dr. Gregg Congdon & Dr. William Mirchoff...................23 Dr. Maureen Sweeney, Live Young................................ 17 Elizabeth May, MP..................... 24 EntreActive...............................25 Eralaw......................................18 Fabricfinders............................ 24 Grant Thornton.......................... 8 Gregg’s Window Cleaning..........21 Heads-Up Navigation.................4 Health Essentials Supplements.. 28 Heritage Office Furnishings........27 Home Outfitters.........................9 Island Savings........................... 11 Janna Malo.............................. 24 Jazzercise.................................27 Kate Wells, Drive Wise Driving School..........15 Kelly Carpet Cleaning.................21 Knotty by Nature Fibre Arts........13 Kristina Plewes and Tricia McNeill, McNeill Audiology.. 5 LalliCare Clinic............................ 8 Margaret Stead........................ 26 Marlin Travel.............................. 8

Maureen E. McDowell, Maureen McDowell Law.............. 11 Maurine Karagianis, MLA............12 MD Esthetics............................. 17 Metro Lexus Toyota....................13 Michelle Howey, Little Caesars... 20 Monk Office..............................25 Murphy Wall-Beds.....................10 Nando’s Flame-grilled chicken...12 Nation Wide Carpet Cleaning......22 National Bank Financial.............25 New Town Nails & Day Spa.........25 Oak Bay Beach Hotel..................19 Pacific Animal Therapy Society...18 Pan Katunar, TD Waterhouse...... 17 Patricia Wade Design.................18 Peninsula Web Solutions........... 24 Pepper’s Food...........................10 R & R Projectz...........................15 Randall Garrison.......................27 Red Art Gallery......................... 26 Rohini Kapoor, Desjardins Financial Security..... 29 Roy’s Photography..................... 7 Royal Roads University..............12 S. M. Svensson Chartered Accountant................ 11 Saunders Subaru...................... 20 Sears Travel..............................22 Select Mortgage Corp.................14 Sooke Harbour House.................9 Soroptimist Greater Victoria.......14 Staples Advantage....................23 The Modern Bride Show............ 29 The Mustard Seed.......................9 The Shelbourne Plaza................. 3 Thrifty Foods............................. 2 Today’s Dental Centre............... 20 Tony’s Hair Design & Tanning Salon...........................21 Tracy Merkley, Central Park Denture and Implant Centre Ltd... 5 Victoria Marriott Inner Harbour...21 Victoria Women in Need............18 Victoria’s Dental Hygiene Clinic..21 Viola Van de Ruyt, National Bank Financial.............32 Vision 2000............................. 26 Wendy Willis, Integrated Business Management Group Inc..............14 WestShore Chamber of Commerce........................... 24 White Heather Tea Room...........18 Women’s Enterprise Centre....... 30 YMCA-YWCA..............................16

Penny Sakamoto Group Publisher Black Press Greater Victoria

Welcome to the Fall 2012 issue of Black Press Women in Business, our chance to recognize some of the many women making a difference in your community.

This fall, we also celebrate the fifth annual Black Press Women in Business Awards, honouring four of Victoria’s outstanding entrepreneurs in the categories of Woman Business Owner of the Year, Above and Beyond, Eco-entrepreneur and Rising Star.

Through your nominations we have met some of the city’s most amazing women whose stories we’ve been able to share on these pages, from those just starting out in their careers to those who have spent decades giving back to their clients, their field and their community.

These remarkable women came to-

gether with women from across Greater Victoria at yesterday’s gala, hosted by Group Publisher Penny Sakamoto with master of ceremonies Meribeth Burton at the Marriott Victoria Inner Harbour.

It was a chance for women to gather, connect and celebrate their successes.

Offering insights into her fascinating career was keynote speaker Alison Ross, from Kilshaw’s Auctioneers and television’s Pawnathon Canada. Mayfair Mall stylist Bonnie Pollard tempted us with the season’s latest fashion trends and the experts at the Aveda Institute offered tips to help us look our best this fall and winter. Find their stories, along with those of many other remarkable local women working tirelessly in the non-profit sector, the arts, sports and other areas, in the pages that follow.

Meet some of the many women from Black Press’ Greater Victoria divisions.

Are you a

Don Denton photo

Woman in Business?

The next special edition featuring Greater Victoria’s women in business is being planned now.

Reserve your space - call

Oliver Sommer, Director, Advertising Sales, Black Press

250-480-3274 or email osommer@blackpress.ca

Published by:

Group Publisher Penny Sakamoto

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Section editor Jennifer Blyth

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B4 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

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WomenAwards WOMEN IN BUSINESS • B5

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

Local women making a difference

2012

in Business

business owner of the year

Shawna Walker: A passion for business

B

Shawna Walker

Jennifer Blyth photo

usiness, it would seem, was always in Shawna Walker’s future.

“It’s always been my passion. I remember as a young person when other people would be out, I would be at a stationary store looking at the tools of the trade,” Walker recalls with a laugh.

Sitting in the warm, inviting conservatory outside Kate’s Café in the brand new Oak Bay Beach Hotel, it would seem this place was also her calling. “My memories of this hotel go back to when I was 16-years-old,” she reflects.

“It’s been a fun ride – lots of challenges but also a lot of rewards.”

Walker, the Black Press Woman Business Owner of the Year, first worked at the original hotel as a catering waitress for high tea.

“There were a lot of lovely ladies who took me under their wing and showed me the food and beverage side of things,” Walker remembers.

The experience gave Walker a good grounding in the hospitality business, encouraging her on to expand her horizons. In Calgary, Walker hoped to move into the business side of the industry, and at an interview for a marketing position she very much wanted, was initially advised “to go out and get some experience.” As she was driving away, Walker’s determination and perseverance got the better of her – she turned her car around and secured an entry-level job as a payroll clerk, the first step along the path to the job she really wanted.

“My passion was in sales and marketing; even before that was defined as a role in the industry, that was what I wanted to do.”

The mix of business and creativity appeals to Walker, who would return to Victoria due to her father’s serious illness. Back home, she landed at the Fairmont Empress as assistant to the director of sales. Walker later stepped away from the hotel industry for awhile, but after marrying Kevin Walker, whose father owned the grand hotel, was urged to come

back to the place where it all began.

“When we made the decision for me to come The two, who had initially met as teens back, we were more mature and with comworking at the hotel, bought the business munication and a respect for each other’s from Kevin’s father in 1996, but the planned- strengths, we have been an amazing team. for lengthy succession was cut short by his We complement each other.” passing three years later. “It was hard on evWhile Kevin is very good at presenting eryone and there was a lot the public face of the hoof pressure on us to carry tel, “I’m very organized,” on that family business.”

Walker says, “and I think I Essentials As a 1920 building built bring to this organization Shawna Walker to residential standards, it a heart for people. Both Oak Bay Beach Hotel became clear that the hoKevin and I have that – we Award: Business Owner of the Year tel would need to either be value the people on our substantially renovated or team.”

Quote: “My memories of this place rebuilt, so armed with a viAt the same time, “we’ve go back to when I was 16-years sion to not only maintain surrounded ourselves with old. It’s been a fun ride – lots of but build upon the Oak amazing people,” she says, challenges but also a lot of rewards.”

Bay Beach Hotel’s historic noting that it’s important reputation, the Walkers to recognize your own embarked upon a grand skills, but also where there plan: a brand new hotel with the charm and are other people who can do a job better. character of the original.

Walker has also learned over the years to “We wanted an English country manor strive for balance between work and home, house that preserved the heritage of the something both she and Kevin also encouroriginal Oak Bay Beach Hotel in a modern, age and support for their staff. “The whole state-of-the-art building,” Walker says, re- philosophy of health and wellness is very imcalling how they painstakingly dismantled portant to our culture,” she says. By pursuing parts of the old building, down to the bricks healthy lifestyle choices, for example, staff Snug bartender Joe Smith hand-cleaned to can build credits toward a ‘mental health be re-used in the fireplace for Kate’s Café day.’ and the new Snug.

“We want to nurture people to have a balIn 2007, while working through the con- anced life.” struction process for the hotel, the Walkers Today, while the Oak Bay Beach Hotel is also launched a new business, Discovery very much tied to its past, Walker has her Club, an equity-based travel club that allows sites set on the future. “We want to be Canamembers to travel the globe. da’s top destination resort in five years,” she Working together, “it’s a privilege but says, recalling how on their 30th wedding it’s not easy,” says Walker, who took time anniversary, she and Kevin re-visited the away from the hotel for 10 years to care for night they were engaged. “I said to Kevin, their two daughters, Kate, now manager of ‘Could you have imagined this 30 years ago?’

Kate’s Café, and Brooklyn, who worked with The answer was no, but we could definitely Discovery Club before becoming a mom. imagine it eight years ago.”

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Tracy is dedicated to making a difference in their patients’ denture-wearing experience.

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complete and partial upper and lower denture and implant service. “I do all the work on the premises myself. I also reline, repair and clean old dentures. Although I do get referrals, I can see a patient without any one”.

Grateful for all the loyal clients she’s had the pleasure to work with, “it’s a special thing when you get to do what you love for a living, and create a product that people are happy with.”

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She enjoys keeping everything running efficiently in the business end of the clinic, allowing the audiologists to focus on the clients’ needs.

The Oak Bay clinic has been in business for 18 years and they have thoroughly enjoyed being a part of the community.

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WomenAwards

2012

B6 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

in Business

ABOVE AND BEYOND

Mandy Farmer: Business with a community focus

T

hat Mandy Farmer would end up at the about succession issues. helm of her father’s Accent Inns hotel “It all fell into place and the good part about chain was not a foregone conclusion. it is my dad and I really enjoy working togeth“It’s a total fluke,” the personable CEO says er,” says Farmer, this year’s Black Press Women with a smile from Accent’s Victoria hotel. Her in Business Above and Beyond Award-winner. father, Terry Farmer, founded the company 26 Through that time, the two shared an office years ago, which today also includes properties and travelled the world together, promoting in Kamloops, Kelowna and the Lower Mainland. the business and allowing Terry to impart the Having just finished her undergrad degree in knowledge gained over his decades in business. psychology in Quebec, Farmer found herself in “He taught himself the hotel industry so what need of a job and convinced her father to allow he knew wasn’t written down anywhere. I said, her to be his agent for the hotels back East, liais‘I need to see what you do; I need to get what’s ing with travel agents and tour in your brain into my brain.’” operators to get the word out Today, Mandy Farmer is presEssentials about Accent Inns. ident and CEO of the company’s Mandy Farmer “That was my foot in the six hotels, but if you look at her Accent Inns door,” says Farmer, who did business cards, you’ll notice that have some experience working her “official” title is crossed out, Award: Above and Beyond at the Empress and Accent Inn replaced with “bike lover.” The Quote: “Fun is part of our brand. hotels growing up. title is reflective of her passion We don’t take ourselves too “I think my father handled for mountain biking, but also seriously and it makes us very it very well. I ask him now and the sense of humour she brings he says, ‘Oh, I always knew,’ welcoming.” to business. but I remember it very differWhen not at the office, you ently,” she says, explaining that might well find Farmer on a as the she and her brother were bike ride with her husband, Geoff growing up, it was important that they neither Wong, or on a hike with her daughter Ginger, 6, felt compelled to enter the “family business” or and son Oscar, 5. a sense of entitlement to it; their involvement Farmer has also brought her passion for would need to be desired and earned. mountain biking to Accent Inns, and proudly As Farmer brought more and more ideas forproclaims the hotels as the most bike-friendly ward, eventually her father encouraged her to in the province, allowing bikes into the rooms look after more of the hotel responsibilities until and providing cleaning and repair stations, “I finally knew what I wanted to do,” she says. “It not to mention a mechanic-quality tool set for was at that point that my dad and I started to talk guests to use.

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In addition, Farmer donates her time and talents to organizations such as Tourism Victoria, where she is vice-chair, and Pacific Institute for Sport Excellence, where she is a director.

Even those who haven’t stayed with Accent Inns in their travels around B.C. will likely still know of the company’s work in the community.

“We’ve always done this – it’s part of our DNA – but it’s also important to our employees,” Farmer says, noting proudly that Accent Inns has been named as one of the best companies to work for in B.C. and community giving is part of that.

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Mandy Farmer

or hosting a Charity in Changing Times seminar to help non-profit organizations make the most of their fundraising dollars, “it’s just a part of who we are.

That said, “we’ve always said to employees that we don’t want to tell you where we should put our company donations. At each property they have money they can spend and they all come together and talk about where they want to put it,” Farmer explains. “They also know they can do anything to raise money,” whether it’s a barbecue for a visiting hockey team or a jelly bean count contest in the lobby.

Many of these stories and personal insights you’ll find told with characteristic humour in Farmer’s online blog, Confessions of a CEO. “Fun is part of our brand,” she explains. “Our customers are down to earth people so we get to be down to earth and we get to have fun. We don’t take ourselves too seriously and it makes us very welcoming.”

Take the name tag initiative, for example. On the surface, Farmer changing her nametag from president and CEO to “bike lover” might just seem like fun, but there’s also a business case; it encourages guests to stop and ask staff members about their adopted “title.” In Farmer’s case, she can tell them about all the best places to bike in the Capital Region. Another staff member – “micro-brewery aficionado” – can tell guests about where to go for locally crafted beer. “Suddenly you’re having a real conversation.”

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WomenAwards

WOMEN IN BUSINESS • B7

2012

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

in Business

rising star

Johanne Paquette: brings personal touch to Speakwell

A

s a teacher and academic, business had in this,” she says with a laugh. “It’s a very interestnever really occurred to Johanne Paquette ing game if you put your mind to it.” as a career choice. But sometimes, a happy Soon after, Paquette bought the company and accident is all it takes to discover a true passion. set out to develop her speaker base, marketing the Today, Paquette is the owner of Speakwell company and utilizing her extensive network of speakers bureau and the Black Press Women in family friends and work colleagues. Today, SpeakBusiness Awards Rising Star. well “has a limited roster of speakers that share Nominated by husband Rob Dyke, a competi- a common belief: that a talk can be a catalyst to tive swimmer, triathlete and now businessman, inspire positive change. Speakwell chooses its and Nobel Prize-winning UVic environmental speakers very carefully to ensure that each one scientist Dr. Andrew Weaver, Paquette has grown will give you that exceptional inspirational talk Speakwell from a fledgling collection of speak- you seek – every time.” ers to a thriving company with some of the top Among her favourite coups? Business expert names in science, business, sport, and health and Peter Johnson was huge, she says. “I was very wellness. proud of that one because he’s a nePaquette was a teacher in gotiator.”

Montreal when she moved Paquette currently has about Essentials to the University of Victoria 20 speakers and is developing a Johanne Paquette for graduate studies. Teachyouth speaker series, which proSpeakwell ing while finishing her PhD, vides both experience to newer Award: Rising Star it was there she met Dyke, speakers and a more affordable shortly before his big swim selection of knowledgeable, enQuote: “There are lots of young, around Vancouver Island to gaging speakers for organizations talented Victoria people who have raise money for charity. At that may not be able to afford the done great things and have an the time, Dyke had also taken more high-profile individuals. amazing story to tell.” over the Speakwell business Erin Van Wittenburg, for exfrom founder and wellness ample, is a young woman who pioneer Dr. Martin Colran 4,200 kilometres across Africa lis, but was more interested in to raise money for youth education developing new wellness products than growing in Africa and is a fabulous speaker. “There are lots the speaker bureau.” When he was approached of young, talented Victoria people who have done to provide a keynote address, he asked Paquette, great things and have an amazing story to tell,” now his wife, to look after the details. Though she Paquette says. “I’m trying to give them an avenue had never negotiated anything similar before, she to start their speaking careers.” managed to get Dyke a very good deal, and from Throughout the growth of her business, Pathen, she was hooked. quette has remained clear that at this point, she “Wow – this business thing – there’s something wants to stay small enough to provide her clients

the personal attention that is a hallmark of her business philosophy. “If you get too big, it’s harder to market effectively and provide that personal attention I want to give clients.”

As Paquette has worked through her first few years of business, balancing those hours with being a mom to 3 1/2-year-old Hudson, an interesting by-product has been the development of new skills such as website design, and the creation of the complementary J Media Design.

“I’ve learned a lot of things,” she reflects. “At first I used to approach speakers and clients very clinically or academically. Then Rob said, ‘Just relax and think about what you would like to hear, and what as a speaker you would like to receive.’”

With that in mind, the job became much simpler. “My role is to be the agent for my speakers – to represent them the best I can – but also to keep in mind what the client wants.”

One of her proudest business achievements stems from a very difficult negotiation for Dr. Weaver. “It was the first time I had to really fight for my client,” Paquette remembers. “I had to put my foot down and I felt a little bad about it, but it worked and I was very, very proud of myself.

It was a great win for me and it gave me a lot of confidence.”

While it hasn’t always been easy, “I have found that trusting my instincts has paid off. That was a good lesson for me to learn.

“I’m enjoying this business thing!”

Johanne Paquette

Jennifer Blyth photo

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WomenAwards

2012

B8 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

in Business

eco-entrepreneur

Stephanie Papik: takes green approach to the fibre arts

F

rom supporting local Alpaca farmers to providing materials and guidance for Island artisans, Stephanie Papik believes in local.

The store is also a host for the environmentally friendly Soap Exchange, is a member of the Green Collective, a group of green-minded local businesses, and provides a sales outlet for local artisans by offering consignment services; for That belief, intrinsically tied with her Inuit those new to the craft, Papik also provides doheritage, was one of the core principles Papik nated knitting needles and yarn free to get them took into the opening of her own business three started. years ago.

In recognition of her efforts, Papik is the recipThrough her Fairfield fibre arts store, Knotty ient of this year’s Black Press Women in Business

By Nature, Papik offers as many as 14 Icelandic Eco-entrepreneur Award. Earlier this year, Papik fleeces from local farmers, for example, along also recently received a B.C. Aboriginal Achievewith locally dyed yarns. In ment Award, nominated by the doing so, not only is she supWomen’s Enterprise Centre. “It Essentials porting the local economy was a huge honour to receive and local farming, but also Stephanie Papik this recognition,” she says. reducing environmental costs However, business with a Knotty by Nature associated with transportagreen, community focus seems Award: Eco-entrepreneur tion costs. In all, she estimates to be somewhat in her nature. that at any given time as much Quote: “It’s my passion and With a degree in biology, Papik as one-third of her product previously operated an environI love that in 40 years, I’ll still be is local. “To provide a venue mental consulting company up learning about fibre arts.” for that is really important to north with her family – again me,” says Papik, who runs the answering a need in the comstore with partner Ryan. munity to train local people to And then there’s her support of the local arts do work that was being awarded to companies community, both in the creation of wearable from cities hundreds of miles away. and decorative fabric arts and in the sharing of Today, the mom of an 11-year-old daughter knowledge. She helped take that exchange of and 13-year-old son is enjoying being back in knowledge and craft to the next level with her the city she grew up in and spreading the love of support of the annual Fibrations festival, featur- fibre arts to all with an interest. ing more than 30 vendors on the grounds of St. Papik moved the store from Government Ann’s Academy in August. “This year we were Street into Fairfield in recognition of the comeven more successful so we’re building our ca- munity-mindedness of Knotty By Nature. “Movpacity every year.” ing into a community was a nice idea which was

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in line with fibre art,” Papik says.

While the idea of turning a favourite interest into a income-generator appealed, she didn’t enter into business lightly.

A year of planning and preparation later, not to mention the help and support of husband Ryan, and Knotty By Nature was born. Now, three years later, despite opening during one of the most challenging economic times of recent memory, “it’s been even better than I thought it would be,” says the young entrepreneur, pointing to the friendships and relationships that have grown in the process.

At the same time, Papik also enjoys the “business” of the business, working with husband Ryan on the marketing. “I like the hands-on approach – I do the books and marketing – so we get to see the direct results of our efforts.”

While Papik was very practical in her approach to business, the creativity Knotty By Nature offers really appeals. “It’s my passion and I love that in 40 years, I’ll still be learning new things about fibre arts; it just has endless possibilities.”

She applies that same creativity to business.

With the move to Fairfield, she has been able to offer a coffee bar and more space for consignment items. “We’re looking at what the gaps are in Fairfield and building on those,” she says.

“We’re only limited by our imaginations, so it’s quite freeing.”

Jennifer Blyth photo

And rather than selling off older-stock wool at a reduced price, Papik increases its value by using it to create something and selling it in the store.

Creativity also comes with the teaching component of the business, another element that brings Papik great joy. “I love sharing what I’ve learned and also learning from the students.”

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WOMEN IN BUSINESS • B9

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

Local women making a difference

Selling the past:

Alison Ross turns a passion for the past into a rich and varied career Jennifer Blyth Black Press

A

s a child, Alison Ross’s mother would tell her she seemed to be the luckiest person in the world with the opportunities that came her way; her father, on the other hand, advised her that she made her own luck.

It would seem Ross, owner of Kilshaw’s Auctioneers, has embraced a little of both as she turned a life-long interest in history into a thriving career full of possibilities.

“My father was in the military so we lived all over the place but I was really fortunate to have my middle, high school and university years here,” Ross says during an interview from Kilshaw’s bustling showroom. It’s the day before the weekly Thursday auction, and people are poring over the week’s possibilities, from an unexpected treasure to always-needed housewares.

Though completely at home here on Antique Row, some of that luck also seems to have played a part in the evolution of her varied career.

While completing her Masters degree in History in Art at the University of Victoria, with a specialty in Northwest Coast art, Ross also tackled some teaching through what was then Malaspina College up Island. A chance meeting with a Camosun College contact led to a job teaching a community education course, “Antiques and Collectibles in Victoria,” during which she would bring her students to Kilshaw’s.

“At the same time, I started coming to the auction too because I wanted these beautiful things but being a grad student, you can’t afford it.”

Through that experience, Don Kilshaw asked Ross if she’d like to learn the trade, and in 1997 she joined the auction house as a cataloguer and photographer, quickly moving into the position of auctioneer. Through that time, she also worked to modernize a business that had been largely unchanged for generations, digitizing photos, using email and developing the website, for example, to alert collectors here at home and around the world about items of interest. “Art historians don’t usually have jobs falling into their laps,” Ross quips of her role as auctioneer, “but I’m a very loud art historian. My mom would probably say I’ve always been talking fast and loud!”

Alison Ross on the set of TV’s Pawnathon Paired with her outgoing personality and knowledge of the trade were skills picked up in other jobs over the years, such as waitressing at The Keg and teaching.

When the time came for seventh-generation auctioneer Don Kilshaw to retire – a watershed moment for a family that had been in the auction business for 200 years, and serving the Victoria community since 1949 – he asked Ross to take it over.

In many ways, the auction house seems a natural fit for Ross.

“As a child I wanted to be an archeologist,” she says. “My dad and I used to watch a lot of archeology and history shows so I sort of grew up with it.”

As a teen, she realized that rather than digging in the field, she

might be more suited to curatorial work, and by university, “I loved history in art – it was my calling,” she says.

At the same time, the business side of the auction also appeals to Ross, who, with her other auctioneers, is tasked with getting the best possible results for sellers.

“I think the biggest part of being a good auctioneer is being yourself, especially when your sense of humour shows through and you can make it interesting for the crowd,” she says.

“We have people who come on Thursday nights with no intention of buying anything, but it’s a great time.”

Ross has taken those skills and interests to another level with her participation in History Television’s Pawnathon program. The only woman among the group of “Pawnmasters,” the resident experts explain the history of items brought on the program, along with a suggested value, then bid on certain items they want to bring back to sell.

“It was just another one of those situations when I said, ‘That seems like a good idea,’” she says with a laugh.

“I think a lot of our customers have really enjoyed it. There’s been some really positive feedback.”

Some of the items and stories emerging from the program have been remarkable, she says, pointing to a set of beautiful Canadian Pacific Railway posters from the late 1890s that had been used as insulation in an old Victorian-era house. Protected in the walls all those years, the colours and quality were remarkable.

Programs like Pawnathon might also be partly responsible for the interest Ross is seeing among younger people at the auction.

“There is an interest in the younger generation so we’ve had a lot of new faces in the crowd.”

And that’s good to see. “I think a lot of people are scared about going to the auction, they think it’s too intimidating or pricey, but we try to bigger make it simple for people.”

SOLD! In 2008, Alison was pleased to research, publicize and auction a painting of Tsar Alexander III, by Johann Koler, for $80,000. Later in 2008, Alison broke her own record for the most expensive item sold at auction in Victoria when she auctioned a painting by Albert Bierstadt for $200,000.

Congratulations to all the outstanding women in business

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B10 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

Local women making a difference

Smart business growth starts with a plan Jennifer Blyth Black Press

B

oasting the second-highest number of women entrepreneurs in Canada, here in British Columbia, women know busi-

ness.

In fact, “I think one of the tried and true statistics out there is that women-owned business

Fast Facts According to British Columbia’s Small Business Profile 2011: • Women represent more than 36 per cent of entrepreneurs in British Columbia, the second highest proportion in the country.

• Overall, between 2007 and 2010, the number of public administration-related small businesses in B.C. had the province’s highest growth rate at 58.2 per cent, followed by nursing and residential care at more than 49 per cent • In 2010, Vancouver Island/Coast was home to about 18 per cent of B.C.’s population and nearly the same proportion of small businesses.

• Between 2007 and 2010, the region enjoyed a rate of small business growth of more than 3.8 per cent; during the same time the Island led the province with the strongest growth in the number of self-employed, with an 11.7 per cent increase.

succeed at double the rate (of men-owned businesses),” says Dawn McCooey, CMC, Skills Development Manager with the Women’s Enterprise Centre.

Among the interesting elements that have emerged from recent studies is the sheer variety of the businesses women are involved with. “The scope and the diversity amazes me,” McCooey says, pointing to the number of women venturing into tech companies, small manufacturing and international trade, for example.

What makes women successful in business?

Typically women take fewer risks and culturally are more socialized to ask for help when they need it. “They find ways to get the answers they need,” McCooey explains. Women are also very customerfocused, and tend to be in tune with what their customers need and want.

Of course, this greater risk-aversion can also create a tendency for businesses not to grow.

While not everyone wants to grow – many are happy to keep their business small-scale – it is important to understand your goals early on, especially if you’re in a partnership, where the partners could have different outlooks.

“Be very clear about your exit strategy,” McCooey says. “What’s your long-term vision for the business? What do you want this business to give back to you? What are the non-negotiables? These will help you develop your exit strategy.”

Some people, for example, start a business because of the flexible lifestyle it offers, especially for those launching a home-based business. Others are looking to launch a business that will provide a retirement nest egg. These motivations are very different, as will be the execution. “One business isn’t

any less important than the other, it’s just understanding the differences,” McCooey says.

For those who do want to grow their business, it helps to be aware of possible barriers – and potential solutions.

Sometimes economic barriers, such as previous credit history or marriage break-up, can impede a person’s ability to start or grow a business, but there are programs in place through organizations such as Women’s Enterprise Centre that can provide assistance.

“It’s the overall viability of the business we look at, the overall picture.”

Just like a business plan is crucial to getting a business off the ground, a plan can also be instrumental when you want to expand, helping you understand your capacity for growth, McCooey says. Do you need to diversify your products? Find new customers? A plan can identify the best course of action.

A person’s investment readiness is also important – do you have sufficient financial knowledge to grow the business? Perhaps it’s management skills that need fine-tuning before successful growth can take place – leadership training, marketing skills, and getting the right people in place, for example. “We talk a

Dawn McCooey, Women’s Enterprise Centre Skills Development Manager lot about mentorships and getting specific skills training, but also finding mentors, whether formally, like at Women’s Enterprise Centre, or informally.

“Find other women in business who have been there and who understand the trials, tribulations and joys of growing a business. Surround yourself with knowledgeable people; don’t try to go it alone.”

For more information: Contact the Women’s Enterprise Centre at www.womensenterprise.ca or call 1-800-643-7014.

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The Women of Pepper’s The role women play at Peppers Food has always been integral to the success of the store. Working in a predominately male field, Kathy has proven to be a tremendous asset to Peppers butcher department. As deli manager, Dora is committed to product quality and continuously looks for new, innovative foods. Customer service is their number one priority in all that they do. They are supported by our team of cashiers and stock people like Cobi and Tina whose goal is to leave every customer with a smile. Shannon and Sarah take care of all the pricing, advertising and fundraising within the store. Between them all, the women of Peppers work hard every day to fulfill the needs of our customers.

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WOMEN IN BUSINESS • B11

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

Local women making a difference

Lalli Care Clinic’s holistic approach suits busy, health-conscious families For busy women, who may who furthered his education be balancing a career and and extended his practice children, as well as additional to include neurofeedback, “The fact that demands such as volunteering Feldenkrais and craniosacral and caring for an aging parent, therapy. Other practitioners they sit down with time for their own wellness offer acupuncture, nutrition can be relegated to the bottom counselling and counselling you the first time of the to-do list. services. “It’s a very holistic you come in and The folks at Lalli Care Clinoffering now,” McLean exic understand that, and how plains. “They work in such take the time to get important it is to care for the great partnerships, with exto know you helps whole person, not simply one press permission from the symptom at a time. patient, that it really is an them be able to “Clinic founder Sukhi Lalli invaluable option. has always been a pharmacist “Clients are really seeing counsel you better, who sits down and speaks the benefits of a health orgabeyond the prewith patients. His daughter nization that values them as Sonia, who is also a pharmaa unique individual, as opscription in your cist, shares his philosophy and posed to individual parts of patients will see them both on the body.” hand.” the front lines,” says Melissa The clinic also offers laMcLean, Lalli Care Clinic viceser hair therapy – another president. “The fact that they sit terrific time-saver for busy down with you the first time you come in and women who don’t want to be bothered with take the time to get to know you helps them be shaving or waxing! – and most recently, the able to counsel you better, beyond the prescrip- clinic has added a day spa element that will fotion in your hand.” cus on wellness.

After running a successful pharmacy at his For added convenience, Lalli Care also offers Yates Street location for many years, the op- a second pharmacy, plus Swedish massage, from portunity came to expand. “Sukhi wanted to be its second Esquimalt location. Free delivery is able to do more than simply refer people on, so offered from both Yates Street and Esquimalt, he was able to realize his dream and create Lalli as part of the clinic’s overall care model.

Care Clinic.”

“For women who are busy,” McLean says, Son Nathan is a registered massage therapist “Lalli Care Clinic offers some real advantages.”

Women in Business PROFILE

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B12 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

Local women making a difference

It’s

Team environment and staff support are key to Thrifty Foods’ longevity Jennifer Blyth Black Press

H

Tuesday October 30th 11am to 3pm Grab a quarter chicken breast, a regular side and a pop for $10.73 at Nando’s Victoria, and we will donate $4 to the BC Cancer Foundation!

Nando’s Victoria . 1600 Government Street 250-590-3239

ere in south-western B.C., and in Greater Victoria especially, Thrifty Foods enjoys a well-deserved community-minded reputation.

It was that reputation – not to mention more than a few friends shouting Thrifty Foods’ praises as an employer – that attracted Charlene Burton to the grocery chain 20 years ago.

Burton is Thrifty Foods’ Wholesale Accounts Supervisor, responsible for accounts payable and receivable for the company’s wholesale side, which includes distribution to Thrifty Foods’ own stores and the independent stores it sells to. “I think Thrifty Foods has always been a great community-minded business – a lot of my friends worked there and it had always been in Victoria,� Burton recalls.

Before Thrifty Foods, Burton worked at a bank where Mrs. Campbell, wife of Thrifty Foods founder Alex Campbell, was a customer. “I said, I should really come and work at Thrifty Foods and she said, ‘Yes you should!’ and she helped me get an interview,� Burton says.

Starting soon after in the accounts payable department, 20 years later Burton is still enjoying her time with Thrifty Foods, a long career made possible in large part because of the company’s support for its employees. Whether it’s understanding family commitments or offering varied work hours, “they support whatever we need; they’re very flexible,� says the Sidney mother of a 12-year-old son.

Wholesale Accounts Supervisor Charlene Burton appreciates Thrifty Foods’ community-minded approach.

That commitment is reflected in the day-today work environment and is instrumental in attracting quality, long-term employees. “They treat everyone fairly and with respect.

I think that’s a big part of the reason I’m here,�

Burton says. “I work with a really great team who are really dedicated to the success of this department, which makes my job so much easier!�

The Best in Our Business Community Congratulations on being nominated as one RI WKH UHJLRQĹ‚V PRVW LQÄ XHQWLDO OHDGHUV 7KH %ODFN 3UHVV :RPHQ LQ %XVLQHVV $ZDUGV UHFRJQL]HV the drive, talent, effort, and dedication you deliver daily, and at Royal Roads University, ZHĹ‚UH SURXG WR VKDUH \RXU YDOXHV

Maurine Karagianis MLA, Esquimalt-Royal Roads

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WOMEN IN BUSINESS • B13

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

Local women making a difference

‘Work hard & good things will happen’

FASHION THAT FITS IN SIZES 2-16

Meribeth Burton chats about family, work and making a career change Jennifer Blyth

most high-profile community services.”

Plus, “I like to be busy,” f you work hard, good she adds, and from event things will happen for planning to writing news you.” releases, to fielding press inIt’s a philosophy learned as terviews, the diversity of her a child growing up in Northjob at BC Transit certainly ern Ontario that has served fits that bill.

Meribeth Burton well both in Of course, that diversity her career and in life. has also brought its own While Victorians knew learning curve. “I think the Burton for many years as a remost difficult part was that porter and anchor on CHEK after 20 years, I knew how to TV and later CTV Vancoudo my job well,” she says of ver Island, cutbacks a little leaving her reporting career.

Meribeth Burton over a year ago forced a career Now, rather than asking change. the questions, she’s answering them, and while But rather than dwell on the difficulty of the she’s still learning nine months into her new casituation, the single mom to Sheridan, 4, and reer, that’s just fine with Burton. Remembering Kennedy, 12, saw an opportunity to try some- her first day on the job back in February, when thing a little different. the Canadian Auto Workers had released a surIt’s not unusual for journalists to transition to vey critical of Transit that very morning, “I was a career in communications and public relations, on camera speaking to reporters 90 minutes and there were certain community-oriented or- into the job!” ganizations that appealed to Burton. BC Transit, That Burton would be both a career woman a key partner in the province’s transportation sys- and a mom was never in question. tem and an essential service to so many residents “I try to find a balance. I had a stay-at-home here in the Capital Region, was at the top of her mom and she did an incredible job but from a list. very early age I knew I wanted to work outside “Any time there’s been a snow day it has been the home,” she says, explaining that for her, havone of my favourite stories to cover as a reporter,” ing a career that interests and excites her in turn says Transit’s corporate spokesperson and co- makes her a better mom. host of Black Press’s Women in Business gala held “It’s fun,” she says. “There’s something new yesterday at the Victoria Marriott Inner Harbour. every hour of the every day, not just every day!”

“It’s very community minded and one of the Black Press

“I

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We hold Fashions shows and Clothing Swaps with each coming season to display our fashions and bring together all of our curvy clients for the Ultimate Girls Night Out! Sarah’s personal guarantee to you is high quality clothing , Wide fit footwear and sizes for every women, Not forgetting most importantly, a hell of a good time:)

ER

Curvalicious Boutique is a concept Sarah developed in 2010. Growing up above average in size she had a tremendously challenging time with fashion. On her own path to acceptance she discovered many fashion designer’s in the US, UK and Australia who design for the reality of women today. Thanks to to The FATSHION Movement and Hollywoods many Curvalicious beauty’s such as Queen Latifah, the fashion world has evolved to Celebrate Curves. Sarah brings you high fashion options to feel sexy and confident. Keeping with the boutique atmosphere stock is ever changing, in fact 2-3 times a month and we try never to bring in the same item twice. For years our options have been limited to Penningtons and Addition Elle flooding all curvy closets with the same

B14 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

Women in Business PROFILE

Wendy Willis Integrated Business Management As a trusted bookkeeping professional and consultant, Wendy Willis of Integrated Business Management has provided Greater Victoria businesses with bookkeeping and accounting software sales, service and training since 1996.

A Certified Consultant, in addition to specializing in setup and training for a startup or new business, Wendy also helps existing businesses convert their new accounting software and provides in-house bookkeeping and payroll services with job costing sent encrypted by email to import into your system.

Need help with a new system, or to train new employees? As a Certified Professional Bookkeeper, certified in QuickBooks ProAdvisor, MYOB, Simply Accounting and PayDirt Payroll, Wendy provides installation, setup and on-site training, ng, in addition to hosting monthly seminars for QuickBooks and new business startups.

Call 250-384-1680 for an appointment or click visit online at www. IBMGI.com for more information on Integrated Business Management Group – Certified Professional Bookkeeper Victoria.

250-384-1680 • www.IBMGI.com

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Women in Business PROFILE

SOROPTIMIST Greater Victoria Making a difference for women We are an international service organization for business and professional women, working to improve the lives of women and girls in local communities and around the world. Soroptimist International of Greater

Victoria meets the first Tuesday of the month (Sept to June) at Ross Place Retirement Residence.

Interested women are welcome to attend, get to know us and share ideas and inspiration. For meeting details call Terry at 250-656-3295 or email rick.terry@telus.net.

And check out the Women’s Opportunity Award, the Violet Richardson Award and various other woman focussed programs at www.wcsoroptimist.org or www.liveyourdream.org.

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WOMEN IN BUSINESS • B15

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

Local women making a difference

Canadian Western Bank puts people first F

rom its notable absence of voice mail – you’ll find only real people answering the phones here – to the individualized attention given to all clients, Canadian Western Bank goes to great lengths to put people first.

And that suits PEI native Sharlene Martin just fine.

Moving to Victoria with her husband from New Brunswick in 2004, the Senior Account Manager joined Canadian Western Bank this past August, appreciating this unique corporate culture. “It’s very clientcentred,” she says.

While Canadian Western Bank is well-recognized in commercial circles, it’s still building awareness of its fullservice personal banking side.

“This bank is growing and evolving and it’s really exciting to be part of that growth from the ground up.”

With 19 years in the banking and investment industry, Martin’s specialty is in investment and financial planning for clients with larger portfolios, but Canadian Western Bank as a whole has experts working for all clients, from those opening

their first accounts to those preparing for retirement.

Regardless of the reason customers contact the bank, Canadian Western Bank’s people-first approach provides the answers they need. “People just want advice that will help them make the right decisions for their situation. They want to know that you’re there for them and that each year you can re-visit their plan and make sure they’re in the right products,” Martin explains, adding that as a fully salaried financial planner, she doesn’t get paid based on sales of certain products, meaning she is solely motivated by finding the right investments for a client’s individual needs. “I like that I can provide good, objective, unbiased advice.”

That approach is indicative of Canadian Western Bank’s overall philosophy of valuing staff and their contributions, making for long-standing employee relationships, which in turn create long-term client relationships.

“We have a good team,” says Martin, mom to a busy threeyear-old son. “I love the rela-

Senior Account Manager Sharlene Martin enjoys the long-term relationships she is able to build with her investment clients. tionships we build with clients.

I knew I had a passion for what I do because I missed it when I was on maternity leave!”

Looking ahead, Martin is excited by the possibilities at Canadian Western Bank. “It’s so nice to be part of the evolution of a small, growing bank because there’s going to be so many opportunities.”

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In the driver’s seat Learning to drive from your parents is sometimes not the best idea, though for DriveWise BC’s Kate Wells, driver training is all in the family!

Wells’ parents, Arthur and Patricia Harris, have had driver training in their lives for over 37 years – always associating themselves with the BEST brand of driver training available! Testament to DriveWise BC’s record was its selection as the company to train 5,000 for last year’s Vancouver 2010 Winter Olympics!

As Wells herself has been working alongside her parents for over 23 years, she learned a lot about the family business and is an expert in driver training!

From Novice Drivers to Senior Drivers, Wells works to create programs that everyone can benefit from.

Targeting drivers from 15 to 85, “we offer the most up-to-date driver education to new drivers as well as senior driver training,” notes Wells.

Programs range from road test preparation and in-car driving lessons to full driving programs.

Among the unique training environments are the Driving Simulators in every classroom that allow DriveWise graduates to excel. Rather that learning by lecture, students are trained, then their skills are honed with the use of our exclusive state-of-the-art simulators that can train students in millions of different settings, whether snowy driving in summer or experiencing the risks of texting while driving.

Excellent customer service from their more than 60 employees and an established program customers can trust have kept DriveWise in the driver’s seat for close to four decades.

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B16 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

Local women making a difference

Top 5 Trends for Fall style What will the fashion forward folks be wearing this fall?

Mayfair Mall fashion stylist Bonnie Pollard offers her take on this season’s hot colours, styles must have pieces.

1. Colour me...

Mayfair Mall Fashion Stylist Bonnie Pollard

• Burgundy/red; cobalt blue; burnished yellow; orange; green; and teal.

Feeling neutral? Find more emphasis this season on camel, dark grey and deep brown. Black is still there, but mixed with a lot more colour and texture contrasts.

2. In style: • Find a ‘60s-influence in patterns, ponchos, caplets and fringe details • Leather skirts, dresses, skinny pants and vests. This looks great styled with chunky knits and contrasting textured fabrics.

• Metallic – dark and medium colour tones have added shimmer and sparkle this season, adding a mysterious dark glamour.

• Preppy – varsity blazers teamed with cashmere sweaters layered over button up shirts and with cropped slim pants.

• Animal Prints – cheetah, snake, zebra. Choose one patterned piece to make your statement.

• Colour blocking is popular but not recommended for the timid. Try wearing two or three coloured pieces, such as burgundy skirt, yellow blouse and teal accessories, Pollard says, suggesting working with one patterned piece to help tie colours together.

3. Accessorize!

• Thin belt, in burgundy or animal print • Silk scarves • Coloured handbags • Variety of coloured pieces of jewellery – bracelets, rings, necklaces – the key is to wear opposite colours of your clothing colours, such as a burgundy top with yellow jewellery in two places.

4. Fab footwear: • Ankle boots • Burgundy shoes or boots • Loafers • Knee-high boots • Printed pumps (cheetah/zebra/python) • Studs on boots & heels • T-straps, in high heels and kitten heels Plus, “wedge heels are still popular and super comfy – the perfect answer to wearing heels for long days.”

5. Must-have pieces for fall: • Peplum – tops, jackets, dresses have this added detailing which adds shape to waist.

• Turtle necks – wear layered under everything.

• Snake prints – printed shoes, skinny pants, pencil skirts, blouses, accessories, boots in neutrals and colours!

• Tweed blazer – the blend of colours in these great textures goes with everything in your closet!

• Leather – choose an accent piece, such as a vest, skirt or faux leather leggings.

• Cobalt blue – the key piece! Perk up any of your neutrals with this great colour pop in pants, shoes, accessories, scarf, jacket, blouse or skirt. Choose a maximum of two pieces to create impact.

• Faux fur vest or collar accent piece – always great to add texture interest to outfits.

Trendy footwear for fall from Town Shoes

Women in Business PROFILE

Britny McGinnis Gourmet, custom made gift baskets Creating, making and wrapping thoughtful gifts has been a lifelong passion and hobby for Britny. After her daughter was born, Britny decided to put her business skills to work. Gi Gi’s Gift Creations was the perfect opportunity to do just that. “I love the look on people’s faces when a gorgeous basket shows up at their door and they feel so loved and so special because someone took time to order and customize the basket just for them.” I love that Gi Gi’s has been owned

and operated in Victoria for over 23 years. We work every day to try and maintain it’s local roots by sourcing local products and supporting local organizations.

Gi Gi’s gift baskets can be ordered from rom your home or office by phone or email.

They il Th are far more exciting than a gift card and tastier than flowers. You can choose to have specific items included or just tell us which picture you like on our website.

250-889-3387 gigisgiftbaskets@shaw.ca • www.gigisgiftcreations.com

Bonnie Pollard photos

Key colours, prints and styles for fall from Bellissima (top) and Olsen Europe (bottom)

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WOMEN IN BUSINESS • B17

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

Fall beauty looks created with Aveda’s Passion Flower Makeup Collection

From lips to eyes, think drama this season Jennifer Blyth Black Press

While it’s easy to think of earthy, harvest tones for fall, when it comes to this year’s make-up trends, the cues are fresher and brighter, with a good splash of drama for evening. “Right now, what we’re seeing for fall 2012 for daytime is playing a lot with the lips – mulberry, reds and deep burgundies – while the eyes are really kept very light,� says Roxana Da Costa, Vice President of Operations/Senior Educational Administrator for Victoria’s Aveda Institute.

Eye shadows are typically in nude or pastel tones, but in a glossy finish rather than matte. “It’s a very fresh look, even

though it’s for fall and winter,� Da Costa says.

At the same time, darker eyeliner is being used creatively with those lighter shadows to define the eye – think Marilyn Monroe or Audrey Hepburn – complemented by slightly fuller brows than in previous years.

Moving from daytime into evening, add a little glamour with small crystals or jewel-tone decoration at the corner of the eye or even in the brow.

While daytime emphasis is on the lips, when the lights are down, “definitely this fall we’ll play on the eyes, especially the smoky eye that goes all the way to the brow,� Da Costa says. Hot colours include green, which works really well for both pale and darker skin tones, and even reds.

From the defining eyeliner of the daytime, the smoky eye is all about smudging the liner, which can also be used as a basecoat to be topped with shadow, with the added benefit of longer-lasting makeup. Finish with big, dramatic lashes, whether with extensions or false lashes, and don’t be surprised if you even see a little colour here, Da Costa says.

And rather than the darker, dramatic lip tone seen during the day, at night expect lighter, glossy shades that won’t detract from those beautiful eyes.

If these trends are a little out of your normal comfort zone, maybe this winter is the time to try something new. “I find at the holidays people are a little more willing to experiment with something a little more fun,� Da Costa suggests.

Comfortable Investment Advice Are you confident your retirement plan is on track to meet your unique goals? Is it structured in a tax-efficient way and are your family estate plans in place?

Pam’s clients are either pre-retired or retired and require conservative growth and tax-efficient income from their investments. Pam is practical and easy to understand. She is careful to get to know her clients before suggesting any investment strategies. Call and set up a 30 minute chat with Pam to discuss your financial concerns.

Pam runs informational workshops for women. No obligation or sales, just great information. For more information and registration, call or click: www.advisors.tdwaterhouse.ca/pamela.katunar

TD Waterhouse Private Investment Advice Pam Katunar Certified Retirement Specialist, Investment Advisor, 250-356-4034 pamela.katunar@td.com

TD Waterhouse Private Investment Advice is a division of TD Waterhouse Canada Inc., a subsidiary of The Toronto-Dominion Bank. TD Waterhouse Canada Inc – Member Canadian Investor Protection Fund. Ž/The TD logo and other trade-marks are the property of The Toronto-Dominion Bank or a wholly-owned subsidiary, in Canada and/or in other countries.

Life just got fair.

Women in Business PROFILE

Dr. Maureen Sweeney D Live Long Live Well Live Young L Fou Founded in 2003, Dr. Maureen Sweeney’s Live Young ree practice is designed to help pra you live well – feeling and matter what your age. looking your best – no mat Areas of expertise include both holistic wellness, such as bioidentical hormone options and nutrition counselling, and aesthetic services, including lasers, Botox and dermal ďŹ llers – especially attractive to today’s busy patients as they can offer remarkable results with little downtime. “The genuine difference we have been able to make in people’s lives with our wellness and age management advice and services is extremely rewarding,â€?

Dr. Sweeney says.

Her holistic approach addresses the myriad of concerns that can affect women and men at mid-life, including diet, exercise, hormones, stress, fatigue and more, all factors that can compromise people’s ability to ward off disease and other aging effects on the body. Live Young’s aesthetic services are able to complement those physical improvements to provide patients with a whole new outlook. “The relationships we have forged with patients, as they look and feel like the person they want to be – that’s the best part!�

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B18 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

Proudly serving the WestShore and Greater Victoria with prompt, personalized service and attention to detail.

Real Estate Conveyancing Wills & Estate Planning Corporate Law Notarizations

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t 250.590.2353 f 250.590.8683 w eralaw.ca a 110 - 2800 Bryn Maur Rd Victoria BC V9B 3T4 Back: Lynn Inouye, Donna Walker Front: Lawyers: Nan Aulakh, Shaun Eden, Ritchelle Randhawa-Pagely

Since 1988 hundreds of pett volunteers and their ownerss have visited people in Vancouver Island’s hospitals ls and retirement facilities, group homes and private homes, schools and daycares. People benefit when they interact with animals. Pet therapy encourages social interaction, it provides stress relief and brings joy and laughter to people. To begin volunteering in your community contact us and we’d be pleased to help you get started.

Pacific Animal Therapy Society 9412 Lauries Lane, Sidney, BC V8L 4L2 250-656-4283 patspets@shaw.ca

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Woman Empowering Women Towards Financial Independence

Victoria Women In Need Transforming Our Community, One Woman at a Time.

Dale Collins CFP EPC Certified Financial Planner Elder Planning Counselor www.womeninneed.ca

Join our circle of hands to support local women: • Shop at one of our stores • Donate gently used items • Volunteer • Provide a cash donation • Become more informed by signing up for our newsletter

Thank you, Black Press for choosing us as a charity of choice for Women in Business Fall 2012!

Office: 250-818-2616 Fax: 250-590-5721 Email: dale@prosperity-planning.com www.prosperity-planning.com

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

WOMEN IN BUSINESS • B19

Local women making a difference

Bringing a local focus to banking

I

n a changing economy, the world of banking is constantly growing and evolving to meet the changing needs of consumers. It’s no longer acceptable to simply offer a suite of products and an account to hold deposits: business clients in particular are looking for guidance and expertise to help manage their cash flow, investments and insurance.

Island Savings' Leslie Dheensaw, Senior Advisor, Business Banking, knows the value of relationship-based banking with her members, particularly with women in business. One of the ways she found it easier to connect and broaden her understanding of local business women’s needs was to form a group of like-minded women from a mix of industries. The women meet regularly and talk about the challenges of running a business, ways they can support each other, how to balance priorities as a mother/partner and generate new business ideas and referrals together.

It’s just one example of Island Savings’ belief in being supportive of businesses from the groundup, possible because of the company’s roots right here on Vancouver Island.

“For me, working with Island Savings is a way to stay local, with local people,” Dheensaw explains. “We can get out and meet the people we’re doing business with.”

Sometimes that means getting out and meeting business people, developers or landowners, for example, who may not immediately need Island Savings’ services; networking, however, helps get the message out that Island Savings, while offering the same products and services as the big banks, values building relationships and providing advice to help businesses grow.

That extensive local knowledge, complemented by long-standing expertise in the financial

Decora Tile

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At Decora Tile we love helping you find the right tile for your home.

We take pride in our customer service and our tile design savvy, not to mention our extensive array of products, including some exclusive to Decora. Let us help you sort through it all and show you the amazing possibilities.

From our comfortable, inviting store, browse pictures of our tile installations, magazines, floor and wall displays and grouted boards, and find numerous samples to borrow to try in your home.

Our diverse tile selection allows Decora to work within your budget, and as a full-service store, our in-house crew provides professional installations to help you create the home of your dreams.

Island Savings’ Leslie Dheensaw, Senior Advisor, Business Banking industry, also allows the staff to understand how global factors will affect businesses and individuals right here at home. That local focus allows for solutions that are oriented with a strategic plan in mind, with an added level of service that relies on a solid relationship with members.

“It’s about the relationship, really, and it’s the people who make the big difference,” Dheensaw says.

Let’s get together, we would love to work with you.

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B20 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

Local women making a difference

Women in Business PROFILE

Michelle Howey

Little Caesar’s Pizza For Michele Howey, owner of Little Caesar’s Pizza in the Esquimalt Plaza, business is all about family. Serving up delicious pizza for over two years, Michele and her husband first met while working for Little Caesars Pizza back east. With young children and a son with special needs, the two wanted a familyorientated business and Little Caesar’s is all about family. “I wanted to have my children be a part of our business and this choice made it happen,” Michele says.That familyfirst attitude extends to the restaurant’s

quality, affordable fare and its commitment to community.

“We are economical – people can afford to enjoy our pizza without out sacrificing quality,” says Michele, proud of their role in the community, raising money for Esquimalt Neighbourhood House, donating to Mustard Seed, and participating in community events such as Buccaneer Days. “I love my business and I’m proud of what I have to offer – consistency, quality and service with a smile!”

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Leadership and experience help build Nando’s career Looking ahead, “a lot of the knowledge I will carry with me for the rest of my life!” he restaurant busiThe atmosphere estabness was completelished throughout Nando’s ly new to Lacey has been a key factor in the Webster when she came evolution of Webster’s cato work at Nando’s at the reer.

Millstream Village Shop“I love the warm, friendly ping Centre, but she was atmosphere created by staff intrigued by the company’s and customers. My Nando’s unique concept. family makes coming to “Before Nando’s I had work enjoyable and I really never worked in a resappreciate everyone,” she taurant, but I wanted to says, pointing out that the experience the hospitality community-oriented mindindustry,” she says. “When set that values both staff and I started, the Millstream Lacey Webster, assistant customers starts at the top.

Nando’s was the only loWhether it’s lending supcation on the Island. I had manager, Nando’s Langford port to community initiatives such as the popnever heard of the restaurant before and was inular Bras on Broad event for breast cancer reterested in learning more about its uniqueness, search or supporting staff in their own charity and the South African and Portuguese culture it projects, the local owners are right on board, offers.”

Webster notes.

Starting first as a “Nandoca” (the special peo“Recently a few staff members came up with ple who serve Nando’s chicken), through the and organized an event called the Broken Bones knowledge and experience Webster has gained Slam Jam, with all the proceeds going to local on the job, she has since been promoted to ascharity,” she notes. “The company and managesistant manager. “I have had the opportunity to ment allow their staff put my energy towards more to take the initiative, than just serving, and I am and hear any input What do women want? constantly learning about or ideas staff memgrowth within the compa“ bers may have.” ny,” she says.

Jennifer Blyth Black Press

T

Me time.”

Women in Business PROFILE

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Meet the Women at Saunders Subaru

The Women of Subaru with the new sporty Subaru XV Crosstrek.

L to R: Sasha, Dawn, Norma, Mary, Edie, Ruth.

“At Saunders Subaru we are blessed with a fantastic team of dedicated, hard working individuals”, says Edie Foster.

“To separate just the ladies for a photo, always creates a buzz with the guys in the building; they want to be part of it too!” “Joking aside, it is the men and women who are the backbone of Saunders. Together with our family, we express appreciation to them for their years of service.”

Founded in 1976 by Bob Saunders, his then young family have grown up in the car business. Today the company continues to be under the guidance of Bob, with his wife and adult children

running the day to day operations - Norma Saunders (Operations & Accounting); Dave Saunders (The Saunders Family Foundation); Edie Foster ( Sales Manager); Ruth Saunders (Service Manager). Many of the Saunders’ grandchildren have come through the doors, washing vehicles. “The kids need a sense of responsibility and purpose; it’s a good first job. But I always want them to work outside the family business too”, says Bob. Stop by Saunders, meet our great team of women and men and take a Subaru for a test drive. We have a vehicle for everyone! The coffee is always on!

250-474-2211

1784 Island Highway Victoria, BC V9B 1H8

www.saunderssubaru.ca

WOMEN IN BUSINESS • B21

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

Women teens Milestone

Victoria’s women through the decades

Elizabeth Kuroyedov

S

ixteen-year-old Elizabeth Kuroyedov is graduating from Esquimalt High School’s Challenge Program this June. Outside of school she spends time with mom Laura Walsh, dad Roman Kuroyedov and 14-year-old sister Mira. In addition to working part time at Thrifty Foods, Elizabeth enjoys Ukrainian character dance and ballroom dance as well as reading, running, yoga and tennis.

This summer, Elizabeth was one of only two Canadian representatives at the Chicago International Girls’ World Forum.

Jennifer Blyth photo

Black Press: What do you like about being a woman?

Elizabeth Kuroyedov: I love being a woman for so many reasons! I love the satisfaction of breaking through glass ceilings, and showing others what I am capable of. I love finding hidden opportunities in the community like Girl Guiding events, or taking a Women’s Studies class in high school.

BP: How do you find balance between work/friends/family/ self?

EK: Sometime it is very hard to incorporate school, friends, family, and myself all in one day! I schedule everything I do in a notebook, and plan far in advance to make the most out of every day.

BP: One thing you would like to do better?

EK: The one thing I am trying to work on in my life is investing quality in my commitments, instead of quantity.

I find I spread myself too thin all the time, and in my Grade 12 year I really would like to make a lasting positive impact on the organizations that I care about the most.

BP: What does relaxation look like to you?

EK: A day in the forest!

Nothing is more calming then being alone in the sunshine and fresh air, especially in Victoria where we are blessed with endless beaches and public parks.

BP: What is your most unforgettable experience?

EK: My most unforgettable experience is travelling to Chicago this July as one of two representatives of Canada. Through Girl Guides of Canada, I attended the Chicago International Girls’ World Forum. Over 600 girls from around the world met for a week to discuss, learn, and share ideas about the United Nations Millennium Development Goals.

I learned about how others are making the world a better place, and how I can be involved, and I made lifelong friendships with girls from every imaginable culture!

Q

HAIR DESIGN & TANNING SALON

is happy to announce that Master Stylist and Colour Specialist Alisha, has joined our team.

We welcome current and new clients to call for an appointment with Alisha or any of our talented stylists.

Alisha

250-478-1221

Salon Hours Monday-Wednesday 9 - 6 • Thursday-Friday 9 - 8 • Saturday 9 - 6 250-478-1221 • Suite 102 - 2244 Sooke Road, Victoria

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Mrs. Gregg started the business 82 years ago because she couldn’t find a window washer in Victoria.

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Victoria’s Dental Hygiene Clinic

WE’RE IN THE BUSINESS OF MAKING YOURS MORE ENJOYABLE. Stay on top of your game with the Victoria Marriott Inner Harbour.

High-speed internet access, flat-screen TV’s, ‘’Revive’’ beds, delectable food at Fire & Water. After all, those who take pride in their performance deserve a hotel that does too.

To reserve your room, call 1-800-MARRIOTT or visit Marriott.com or to book your next meeting or social event call 250-480-3836.

Celebrating 13 years of creating gleaming, healthy smiles, Victoria’s Dental Hygiene Clinic offers the expertise and service that will have you and your family smiling bright.

“Our comprehensive dental hygiene services Sandy Armitage RDH aim to exceed our clients’ expectations,” says Mary Ellen Breckenridge RDH registered dental hygienist Mary Ellen Breckenridge.

“We are passionate about empowering our patients by using current research, so they can make informed choices for optimum oral health.”

In addition to dental cleaning, Victoria’s Dental Hygiene Clinic offers cosmetic whitening, gum therapy, assessment and diagnosis, preventive treatments and homecare products.

Creating a comfortable and welcoming environment is key.

“Our spa-like pampering services keep our patients returning and they always leave smiling,” Mary Ellen says. “In fact, we even provide complimentary whitening while you have your professional teeth cleaning!”

Clients can also rest assured that Pamela, our administrative expert, will help you with all your financial and dental benefit needs, including working with your insurance company to maximize your coverage.

Located at 1030 Yates St., between Cook and Vancouver streets. Victoria’s Dental Hygiene Clinic welcomes clients 8:30 a.m. to 5 p.m., with special Saturday, Monday and evening appointments now available with Sandy.

FREE PARKING

For more information, contact

VICTORIA MARRIOTT INNER HARBOUR 728 Humboldt Street Victoria, BC 250-480-3800

Victoria’s Dental Hygiene Clinic 250-382-7645 or visit online at www.smilevictoria.ca 1030 YATES STREET

B22 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

Women 20s Milestone

Challenging the Seniors’ Independent Living Industry!

• Chef Prepared Whole Foods • Laughter & Meaningful Activities

• Non-Institutional Design • Attention to Health & Wellness • Caring Team of Professionals

Sisters, Micky Fleming & Dana Adams have determined that it’s time for a change – from the institutional medical model of independent living to a more holistic approach that recognizes that, as we get older, we continue to need a sense of purpose, belonging and independence. Their “age in place” designs include opportunities for physical, mental and spiritual growth for all ages.

Their newest Cherish Community residence is in development in WestShore, on the corner of Jacklin Rd and Jenkins Rd – across the street from the WestShore Mall, Cineplex Theatre and Tim Hortons, with an anticipated opening date of Summer 2014. Cherish at “The Park” will have 39 age friendly condominiums and 130 rental units.

Other Cherish Communities are currently in various stages of development in the Comox Valley and Mill Bay.

Victoria’s women through the decades

Holly Jones

H

olly Jones, general manager of the new Victoria HarbourCats West Coast League baseball team, has come to Victoria from New York City, where she held marketing positions with JetBlue Airways, Creative Artists Agency and the NBA. Before New York, Jones was Assistant General Manager of one of the most successful WCL franchises, the Corvallis Knights.

Black Press: What do you like about being a woman?

Holly Jones: While it may be taboo to say, I actually enjoy that people sometimes have low expectations from me given that I’m both young and female. It makes it easy to be able to exceed expectations, and I choose to view that as a challenge and opportunity rather than an insult.

Micky Fleming & Dana Adams

BP: What have you learned as you mature that you would like to have been able to share with a “younger you?”

HJ: I’d tell myself to listen to constructive criticism rather than fighting it. I could have saved myself many hard lessons! Constructive criticism is just people telling you exactly what you should do or change to improve and move up. It’s a gift served up on a platter. Why fight it when you can take it and learn from it?

tel: 250-478-4438 fax: 250.474.2117 111-2787 Jacklin Road Victoria BC V9B 3X7 www.cherishliving.ca

BP: What do people look to you for guidance about?

HJ: I’ve been fortunate to have had some amazing experiences already, and many collegeage kids are curious to know how I did it. I enjoy speaking with them, being able to tell my story and offer input on their career goals, because

Jennifer Blyth photo

things are attainable for anyone willing to put in the time and do the dirty work in the beginning.

BP: The one thing you’d like to do better?

HJ: I’d love to be better at separating emotion from business. While there are inherent highs and lows, I have to self-monitor to try to keep my reactions in check. I’m naturally a very passionate, aggressive person, but there are certainly times in business where emotions shouldn’t have a seat at the table.

BP: The one thing you’d never be without?

HJ: Mascara. It makes all the difference.

BP: For what traits would you like to be remembered?

HJ: I’d like to be remembered for being a successful business woman. I’d love to build this team into a huge success, and to be able to look back and see that it has my fingerprints all over it.

I’d also like to be remembered as a mentor and someone who can inspire and help open doors for the younger generations hoping to have a shot to chase their career goals too.

And of course, for having a great Nike shoe collection.

Tuesday, October 30, 2012 | Doors open at 7PM | The Vic Theatre

PROUDLY SUPPORTING

WOMEN IN BUSINESS

Dorothy Yada - Breast Cancer 101 Dr. Peter Watson - Ideas, Tools, Partners; combining the essential ingredients to solve breast cancer on Vancouver Island Jules Sesia - Stand Up Comic and Breast Cancer Survivor Visit www.cbcf.org or call 250.384.3328 for more information.

Space is limited. Please secure your seat by emailing rsvp@cbcf.org.

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**Monthly installment payment shown based on 24 month “Equal Payments, No Interest” offer includes taxes and fees except taxes on administration fee. Price includes applicable administration fee. *On approved credit. “Equal Payments, No Interest” offer: Pay in 12 or 24 monthly installments only on your Sears® MasterCard®, Sears® Voyage™ MasterCard® or Sears Card with participating supplier. Administration fee on equal payment offer (except in Quebec), 12 months - $69.99; 24 months - $99.99 and no minimum purchase (except in Quebec $200 minimum purchase required). Interest will accrue on financed amount (which includes administration fee and applicable taxes and delivery charges) at the rate then in force for purchase transactions but will be waived if monthly installments are paid in full when due. If not paid in full when due, interest on unpaid monthly installment accrued from the date installment posted to account will no longer be waived and will be charged to account. If account falls 4 billing cycles past due offer terminates and interest on unpaid balance of financed amount accrued from posting date will no longer be waived and will be charged to your account. See Card member Agreement for more details.

Offer available in store or by calling 1-866-359-7327. Not available at searstravel.ca. Visit us in-store or at searstravel.ca for full details. ©2012 Thomas Cook Canada Inc. d.b.a. Sears Travel Service. B.C. Reg. No. 3597. Ont. Reg. #50010226. Quebec Permit Holder – OPC #702734. 75 Eglinton Ave. E. Toronto, ON, M4P 3A4. Sears Financial™ MasterCard®, Sears Financial™ Voyage™ MasterCard® and Sears Card are issued by JPMorgan Chase Bank, N.A. “Sears” is a registered trademark of Sears, licensed for use in Canada. MasterCard and the MasterCard Brand Mark are registered trademarks & PayPass is a trademark of MasterCard International Incorporated. † Complimentary invitations and thank you cards are for couples getting married in select destinations. Quantities may be limited. ©2012 Thomas Cook Canada Inc. d.b.a. Sears Travel Service. B.C. Reg. No. 3597. Ont. Reg. #50010226. Quebec Permit Holder – OPC #702734. 75 Eglinton Ave. E. Toronto, ON, M4P 3A4.

WOMEN IN BUSINESS • B23

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

Sometimes you can’t hide fungal nails.

Women 30s Milestone

Victoria’s women through the decades

Madeleine Dahl

C

apt. Madeleine Dahl is Commanding Officer of the 2483 Princess Patricia’s Canadian Light Infantry Royal Canadian Army Cadet Corps. Madeleine, involved with Cadets since age 12, enjoys inspiring young people to achieve their dreams and providing them with a strong foundation to become successful, healthy and independent young adults.

Black Press: What have you learned as you mature that you would like to have been able to share with a “younger you?”

Madeleine Dahl: Since turning 30 I have ultimately come to realize the importance of education. I joined the workforce right after high school and earned a college diploma. I found a rewarding job in my 20s that I thought would be my career, but things don’t always work out the way you plan. I would tell my younger self, or more importantly my two precious daughters, Sienna, 5, and Heidi, 4, to value education and to provide yourself with a strong base so you always have something to fall back on. Finding myself at a crossroads in my career, I have recently decided to apply to Royal Roads University to get my BA in Professional Communication. I am very proud of myself for deciding to go back to school.

BP: For what traits would you like to be remembered?

MD: I am learning what personal traits I would like to improve upon. I hope one day I will be remembered as a passionate and strong leader who valued honesty, courage and integrity.

I would also like to be remembered for being an involved and supportive mother and a good wife who cooked more!

Jennifer Blyth photo

BP: Your proudest achievement?

MD: My proudest achievement is my wonderful daughters and husband. They bring me joy every day and are the most important people in my life. Second is my other family – my cadet corps. I am so proud of all my cadets and staff for the many goals we have accomplished and for our passion and desire to learn and have fun.

My cadet corps has won the Vancouver Island Cadet Orienteering Competition for the last five years – of course, I had to mention that here!

BP: What does relaxation look like to you?

MD: Getting away with my husband, Dan, to our favourite cabin at Point No Point Resort just past Sooke. I love getting out of the city and listening to the sound of the ocean and the smell of the cedar burning in the fireplace. I also love exploring the trails and beaches on our beautiful West Coast.

BP: What do you like about being a woman?

MD: I like that I am growing up in a society where woman generally have equal rights. I feel empowered that I or my daughters can pretty much do anything regardless of our gender.

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Donna Lynch, Author Donna Lynch, author of 50ish, a journey to |50 countries in 50 weeks interviewing women in their 50s now releases her new book Vancouver Island Vs the World.

This photo book is filled with stunning comparisons of Vancouver Island to over 40 countries around the world.

Islanders and tourists alike, will be surprised as they realize how similar this beautiful Island is to the most picturesque spots around the world.

A GREAT CHRISTMAS GIFT IDEA

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For more information, please contact: Shelley Rogers 250-704-2797 ext. 3 Shelley.Rogers@staples.com

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B24 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

Women 40s Milestone

Victoria’s women through the decades

Michelle Jacques

M Women in Business PROFILE

Paint your own ceramics expanded to also include children and adult painting classes, special event themed nights such as a paint by candle light date night and pre-teen popcorn and pizza arties.

The studio offers drop in pottery painting during all painting night and themed birthday parties. opening hours in a relaxing and fun atmosphere. Janna has recently partnered up withh Silk Road Tea to serve thirteen different flavors of 100% Book the semi-private party room for birthday organic fair trade teas in the studio. Janna parties, bbridal would like to invite you to drop in to see what’s events aand in store, whether you’re an experienced artist office ho holiday parties and team looking to expand your repertoire or a first timer looking for a good time. All paint is lead-free, building Fired building. non toxic and water soluble.

Up! has now Meet Janna. A Victoria resident for 7 plus years and a UVic alumni now entering her second year in business with Fired Up! Paint your own ceramics studio.

250-818-4543 • 1636 Cedar Hill Cross Road info@firedupceramics.ca • www.firedupceramics.ca

ichelle Jacques recently joined the Art Gallery of Greater Victoria as Chief Curator after spending 15 years in various curatorial positions in the contemporary and Canadian departments of the Art Gallery of Ontario. From 2002-2004, she was also Director of Programming at the Centre for Art Tapes in Halifax.

Also an educator, Jacques has taught writing, art history and curatorial studies at several universities, and while in Toronto served on the boards of Vtape, the Feminist Art Gallery and the artist-run contemporary art centre Mercer Union. She is a contributing Craig Boyko photo editor with FUSE magazine, and has written extensively for catalogues, journals and other and realize that everyone speaking loudly and all publications. of the time is just not that productive.

Black Press: If you weren’t in your current career, what would you be doing?

Michelle Jacques: I always picture myself as a novelist. But in the 1940s, at a manual typewriter. So it’s not a very realistic career alternative.

BP: What have you learned as you mature that you would like to have been able to share with a “younger you?”

MJ: That there’s nothing wrong with being an introvert. When you’re younger, and people tell you to speak up or louder or more often, it makes you feel inadequate. Then you get older

BP: What do people look to you for guidance about?

MJ: How to diplomatically deal with challenging relationships in the workplace.

BP: What does relaxation look like to you?

MJ: I am really hoping that by living in Victoria I might finally figure out what it looks like!

BP: For what traits would you like to be remembered?

MJ: Patience and kindness. But the trait I admire most in others is quick-wittedness. That is the one I aspire to.

Women in Business PROFILE

WestShore Chamber of Commerce Not your average community, not your average chamber.

Julie Urquhart, Marketing and Events Manager, and Lindsay Wilson, Operations Manager, share the vision of the WestShore Chamber to advance the growth, prosperity

and sustainability of business and community life in the West Shore. Whether working directly with members or organizing a community event, both are proud to be a part of daily life in one of the fastest growing areas in the province.

WestShore Chamber of Commerce 250 478 1130 • www.westshore.bc.ca

Peninsula Web Solutions Website Design, Hosting and Management • Easystart online stores & commerce sites • Online website builder • Site redesign & relocation • Blogg sites & podcasts • Dedicated & virtual servers

250.656.2215 www.peninsula-websolutions.com a division of www.peninsula-computer.com https://twitter.com/Peninsulaweb

Fabricnders

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See instore for details. Offer expires October 31, 2012

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Wednesday to Saturday 10-6 Sunday 11-5

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250-590-5053

WOMEN IN BUSINESS • B25

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

Women 50s Milestone

Victoria’s women through the decades

Kathleen Gilbert

F

ilm Commissioner for the Vancouver Island South Film & Media Commission, Kathleen Gilbert previously worked as a location manager for 20 years. Her resume includes shows such as Little Women, Intersection, X-Men 2 & 3, Final Destination and many television movies.

Born in Sarnia, On., Gilbert attended the Universities of Calgary and Ottawa, graduating with distinction with a degree in Communications. “I love my job; I really have the best of both worlds. Being the Film Commissioners allows me to still be involved in an industry that I am passionate about but I don’t have to do those 15-hour days!”

Jennifer Blyth photo

Black Press: If you weren’t in your current career, what would you be doing?

Kathleen Gilbert: I would be retired, enjoying my garden and doing more volunteer work in the community.

BP: What have you learned as you mature that you would like to have been able to share with a “younger you?”

KG: Decide what you are passionate about and figure out a way to make money doing it.

Do not let chance decide what you will be. That’s how people end up in jobs they hate.

BP: What do people look to you for guidance about?

KG: On a professional level people want to know how to “break into” the film indus-

try. On a personal level I have raised three boys and have been married for 35 years so sometimes younger women want advice in these areas.

BP: Most cherished piece of advice received from a woman in your life?

KG: My mother always said “if you can’t say anything nice about someone don’t say anything at all.” I have not always been successful in following her advice but I try and I hear her voice every time I slip up.

BP: The one thing you’d like to do better?

KG: Fundraise. It’s probably the hardest job in the world and I so admire women who are successful at it.

BP: The one thing you’d never be without?

KG: It would be a toss-up between my iPad and a really good book. I can’t imagine not being able to escape the stress of everyday life by immersing myself in a good story. However, I have also whiled away many hours on my iPad while waiting at the airport.

BP: Most unforgettable experience?

KG: Meeting Richard Gere.

I had just started in the movie business and was at the bottom of the totem pole. He approached me on the set of Intersection, winked and said hello. I am not a star-struck sort of person but I must admit my knees buckled a bit.

MANAGING THE WORLD’S MOST IMPORTANT INVESTMENTS: YOURS! Our advisors have the expertise to help you manage your investments and plan for a better future.

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National Bank Financial is an indirect wholly-owned subsidiary of National Bank of Canada which is a public company listed on the Toronto Stock Exchange (NA: TSX). National Bank Financial is a member of the Canadian Investor Protection Fund (CIPF).

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DISABLED? HAVE A BUSINESS IDEA? Managed by Business Victoria, the EntreActive Program assists entrepreneurs with self-identied disabilities to develop and implement their business ideas. We provide business workshops and resources, business mentoring and individual support at no charge to eligible individuals in the Greater Victoria area.

To determine your eligibility and learn more call: Susan Andrews at 250.384.2432 www.entreactive.com www.businessvictoria.net Sussex Place, G7-1001 Douglas Street, Victoria

Participants have access to a wide range of support tools and entrepreneurial expertise including: • Business Essentials, Time Management, Sales, Recordkeeping and more • Disability Management and Wellness Planning • Enhanced Market Research and Business Plan Tutorials • Access to online supports including business plan templates • One-on-one mentoring and next steps planning EntreActive is funded by Human Resources and Skills Development Canada

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B26 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

Cruise 2013 8

Women 60s Milestone

8 8

8

Victoria’s women through the decades

6 Day Pacific Cruise From Vancouver to Los Angeles

Norwegian Jewel September 21st 2013 Social Media Camp, Canada’s premiere social media conference, will bring together the brightest social media minds in North America, for 6 days of social media exploration, sharing and teaching, as well as networking, on the Norwegian Jewel, Home of Freestyle Cruising!

From CAD $929.00* including all Taxes, Fees and admission to Social Media Camp on the cruise.

Early Booking Bonuses - First 10 confirmed bookings before November 1st Upgraded to Balcony!

- First 10 to make Final Payments qualify for Dinner with The Keynote Speaker - First 50 Registrations qualify for exclusive on board Cocktail Party

To register contact Alex Yates or register online at vision2000.ca/alexyates.

SMC 13

Alex Yates, Travel Advisor and Cruise Specialist t: 250.590.9562 | m: 250.217.7452 alex.yates@vision2000.ca | vision2000.ca/alexyates

*Price does not include return flight from Los Angeles to Vancouver.

This Offer is not available on-line or through other Travel Agents. Social Media Camp on a Cruise will only take place if a minimum of 100 cabins are booked before May 2013.

Sandra Richardson

F

or 11 years, Sandra Richardson has been CEO of the Victoria Foundation, helping local non-profit organizations improve the lives of as many people as possible within the community. She was also instrumental in establishing the Foundation’s annual community report card – Victoria’s Vital Signs.

Before joining the Victoria Foundation, Sandra worked with the Victoria Hospice & Palliative Care Foundation, the Cleveland Playhouse and Cleveland Opera. For her community-minded efforts, she received a 2008 Royal Roads University Community Leadership Award, a Distinguished Alumni Award from the University of Victoria and the Rotary Community Leadership Award.

Black Press: If you weren’t in your current career, what would you be doing?

Sandra Richardson: I have a passion for the non-profit sector and appreciate the impact it has on our community. If I were not CEO of the Victoria Foundation I would still be involved in organizations that promote literacy for children, encourage children to be more active, be part of trying to solve homelessness and support our arts sector.

BP: What have you learned as you mature that you would like to have been able to share with a “younger you?”

SR: There are many mentors along life’s journey – take the time to appreciate and stay connected with them. Don’t be afraid to take risks and seize new opportunities. Celebrate success.

Remember that no good deed goes unpunished.

Jennifer Blyth photo

BP: How do you find balance in your life?

SR: I am fortunate to have such an active, supportive husband who sometimes takes on the role of social director with friends and family. We both love to golf, travel and spend time with our friends. The walks with “Mr. Higgins,” our pooch, are a reminder that there is only so much time in a day.

BP: Your guilty pleasure?

SR: I would have to say bookstores and art galleries. Locally I love both Russell’s and Munro’s bookstores and have a hard time leaving without a purchase. Although I would like to do the same with art galleries, I generally only look as one has only so many walls.

BP: Your proudest achievement?

SR: From a career perspective, I have successfully embraced the challenges and rewards of working in the non-profit sector in education, the arts and healthcare. By far, my proudest achievement has been working with an “A team” of staff and the Board at the Victoria Foundation. Together we have brought Vital Signs, a community report card, to the community. We are also now Canada’s sixth largest community foundation. Personally, I am so proud of our daughters and their achievements to date, and learning to view the world through their lens.

Carolyne Taylor

, creator of

Victoria Yoga Conference February 1- 3, 2013 victoriayogaconference.com

yoUnlimited monthly lunches + special events + conferences for women

Art lovers see red in Oak Bay

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Marion Evamy’s red art gallery is the most colourful destination in town.

The recent “Best on Canvas” award winner at the Sidney Fine Art Show, owns this contemporary and friendly gallery showcasing award-winning artists from BC and Alberta. “Red” enjoys a wellearned reputation of providing a welcoming environment, talented and unique artists and a relaxing, fun way to appreciate art.

In fact, since opening on Oak Bay Avenue in February 2011, “outstanding” has become an apt description of both the service and selection of affordable and collectible modern art.

An award-winning professional artist herself, Marion has exhibited in group and solo shows in Alberta and B.C., and has delighted dog lovers worldwide with her commissions of colourful “pup art” dogs for the past 12 years.

Community, Connection and Collaboration carolynetaylor.com

•

carolyne@24carrotlearning.com

Margaret Stead

Award-winning Chartered Occupational Psychologist (UK) specializing in career coaching.

Of course, other subjects also capture her eye and brush.

Figurative and abstract works are her specialty, with many featured at red art gallery.

I can help you build

Marion also undertakes commissions for large works destined for a special position in your home or ofce. With gallery director Bobb Hamilton, Marion shares an enthusiasm for art and people that makes the art acquisition experience one you will always remember!

One to One and Group Programs, Psychometrics, Public Speakers.

open tuesday through saturday noon – 4:00pm 250.881.0462 2033 oak bay avenue

www.redartgallery.ca

your dream career.

offices: Victoria and Sidney cell: 250.580.4256 web: www.dreamarchitects.com tweet: @careersnet

WOMEN IN BUSINESS • B27

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

ENCOURAGEMENT, HOPE AND HEALING

Women 70s Milestone

Life presents us with many challenges and often we become overwhelmed and feel unable to cope. Empathetic counselling can remind people of their strengths, skills, resilience and courage.

Victoria’s women through the decades

Sadey Guy

S

idney’s Sadey Guy is the current director of the Pacific Animal Therapy Society, or PATS, which she founded after retiring from nursing in 1988. Inspired to start the program when she saw the difference dogs meant to people in long-term care facilities, nearly 25 years later, the PATS family has grown to include more than 150 facilities visited by more than 350 pets.

In addition to Victoria, PATS volunteers now provide visits in Campbell River, Nanaimo, Oceanside and Port Alberni. In recognition of her efforts, Sadey has been recognized by numerous organizations, including the Vancouver Island Health Authority and the University of Victoria Centre on Aging. Additional recognition includes a C-FAX 1070 Community Award and a Peninsula Hearts of the Community Award.

Black Press: What do you like about being a woman?

Sadey Guy: I have always admired my mother who was a wonderful lady and unfortunatly died at age 55. She was admired by so many and did so much for folk that I wanted to be like her so I did follow in her footsteps by becoming a nurse.

BP: If you weren’t in your current career, what would you be doing?

SG: This follows on from the first question. I wanted to be a nurse from childhood and never really looked at any other career. Once I retired I did then start the P.A.T.S. program but it’s still related to hospitals.

Arla is a Registered • Relationships & Marital issues Clinical Counsellor with over • Mid-life Issues 25 years of experience in: • Grief & Loss • Life Transitions

• • • •

Healing from trauma Anxiety & Stress Depression Personal Growth

I believe that as a counselor I provide a safe place - where my clients can think what they think, feel what they feel, say what they want and come to know who they are in a deeper way.

Jennifer Blyth photo

BP: How do you find balance (between work/friends/family/self) in your life?

SG: Not easy as all are so important. One has to sort out and understand how to give each the time they need otherwise it will give you too much stress and you can get nothing accomplished. So take time to relax, take up yoga, anything that will help you learn to relax.

Arla Sinclair, B.A. M.Ed. RCC Registered Clinical Counsellor

250.812.6126 1045 Linden @ Fort

BP: What do people look to you for guidance about?

SG: Mostly I get questions re: their pet’s health and how to manage the death of the pet. I do too get other questions re: older family members.

BP: What does relaxation look like to you?

SG: Being able to relax is essential to us as it does help us to give our minds and bodies a chance to relax and rest – running from one thing to another is not good. Maybe take a quiet walk in between jobs – it sure helps.

BP: For what traits would you like to be remembered?

SG: I hope folk will remember me as one who tried hard to help them in many ways. Give pleasure, meet and greet them, help with their pains.

Also one who would listen to them when they were in trouble.

Women in Business PROFILE

Christina Acosta Delgado Elite Garden Maintenance Ever since she was a toddler, Tina Acosta Delgado of Elite Garden Maintenance has been a gardener. Taking cues from her horticulturalist father, Tina has developed a keen appreciation for colour and fragrance.

“There is so much beauty in my job!”

Elite Garden Maintenance has expanded throughout Greater Victoria to Metchosin and specializes in commercial and residential garden and lawn maintenance,

landscaping projects, and cleanups. Targeting homeowners seeking transformation in their yard.

We are excited about your plants!

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B28 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

A WIN-ning approach for Women in Need

By Jennifer Blyth Black Press

“K

nowing I have the support of my community is immeasurable.”

Those quiet words from one of Women in Need’s clients speaks volumes as to the importance of the efforts, both of the staff and volunteers working every day in support of the organization’s initiatives, and the donors, shoppers and community members who support local women in need and their families.

“We support women in transition between crisis and wellness,” explains Shoko Sato, WIN’s marketing and communications co-ordinator, noting that for WIN, that “wellness” includes everything from financial independence to emotional well-being.

Now in its 21st year, Women in Need has grown to include three re-

sale stores – Cook Street, Pandora Avenue and in Vic West’s Westside Village – whose revenue funds WIN’s many programs for women in transition and their families. The organization does not receive any assistance from government, which suits the message WIN is to get across: “We are able to model self-sufficiency by being self-sufficient ourselves,” says Sato, who came to WIN nine years ago as a volunteer during her first year at the University of Victoria. Following graduation, she was asked to come on staff.

For women ready to leave one of the local transition houses but in need of assistance to

What do women want?

For our children to grow up happy, healthy and successful.

Women in Need supports local women in transition between crisis and wellness, says Shoko Sato, WIN’s marketing and communications co-ordinator. get set up in their own apartment, WIN offers the New Start Program. The women are able to shop for what they need in the WIN stores and also receive a package that depending on their circumstances can include furniture, kitchen items and more. WIN is able to help about two families each week through New Start, Sato notes.

Moving beyond initiatives to help women

in crisis, WIN also offers what it calls Transformational Learning Programs, such as non-violent communication and healthy food skills for families, in addition to various workshops from local experts, such as Dress for Success – “different programs to help women get to the next step,” Sato explains.

Finally, Women in Need offers a Self-Sufficiency Program, which can help women with funding

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WOMEN IN BUSINESS • B29

VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

Women in Business PROFILE

Local women making a difference Cont. from previous page to help them on their path to independence, such as education, training, childcare or even a grant to allow them to start a business.

Founded by three local women, today WIN is somewhat unique in its model in that it’s designed as a non-profit community service co-operative, a more participatory approach that allows staff and volunteers to have a say in its operation and governance.

The WIN team includes about 55 volunteers, some who have been there for 17 or 18 years, helping in the warehouse or preparing donations for the store or distribution; others work in the stores, contributing as little as four hours a week.

“The organization itself draws people to it,” Sato suggests of WIN’s attraction to volunteers. “I think some people have a natural draw to programs that are helping women. It’s also a social environment where they can interact with customers or other volunteers. For some people it’s like having another family.”

Whether it’s volunteering or donating saleable items to the stores, all forms of community support are very much appreciated. “It’s been incredible – if we don’t have the donations, we can’t run any of the programs,” Sato notes.

Women in Need is one of the few local organizations that will pick up good-quality furniture for donation, meaning there is often a several week wait for the service, and Sato emphasizes that quality donations are essential. The cost for non-profit organizations to dump “donations” that aren’t saleable can be considerable and only take away from their ability to fund programs. A quick call to the donation co-ordinator can often answer the question as to whether the item would be a good fit; “she’s very good at asking all the questions to see if it’s something we can use,” Sato says, noting that its conscious effort to

reduce waste earned WIN a CRD Eco Award.

In addition to quality furnishings, WIN will gratefully accept donations of gently used clothing for women, men and children, along with accessories, jewellery, books, linens, toys and household items. Cash donations are also gratefully appreciated.

Looking ahead, WIN is branching out, bringing some of its programs, such as the non-violent communication to the community, offering participation on a sliding scale, Sato says, encouraging people to visit the website to learn more: www.womeninneed.ca And mark your calendars for WIN’s annual fundraising gala and fashion show, Fashion with Passion, in May, when about 20 local women in business and the community model outfits created from WIN’s stores. “It’s a way to show the guests both the quality of the items in the stores and what we do,” explains Sato. “The women have so much fun – it’s like a girls’ night out!”

Fast Facts Since Nov. 1, 2011 Women in Need has: • had 59 women attend its Transformational Learning Program; • delivered New Start Program packages to more than 70 women and their families; • issued more than 350 gift certificates to women in transition so that they can shop at its stores; • and provided more than $18,000 in Self-Sufficiency Program bursaries to women.

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B30 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

Local women making a difference

Work ethic takes Staples director to company’s Woman of the Year

Where BC women go for business ADVICE, LOANS & RESOURCES

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rediting her success to a strong work ethic acquired while growing up on a farm in southwestern Ontario, Michelle Micuda was thrilled last year to be recognized as Staples Canada’s Business Woman of the Year.

“It was a very nice surprise,” says Micuda, Staples Advantage’s Director, Commercial Sales, Eastern Canada, who was selected from 90 nominees from across the country for the first-ever Staples Canada Business Woman of the Year Award.

Modelled after similar events held by Staples Australia and Staples U.S., the competition aims to celebrate the accomplishments of women at Staples Canada, promote positive role modelling and mentoring and enhance efforts for diversity Michelle Micuda, Staples Advantage and inclusion.

Canada’s Business Woman of the Candidates were judged based on their impact Year on the business, and their contributions to the workplace and culture, with a special focus on Described by her colleagues as a dynamic, company-wide initiatives, including inspired sellhard working leader who is totally commiting, innovation, associate engagement, and susted to her people, Micuda also co-chairs a retainability. cently created associate group, “The Woman With Staples Advantage for six years, moving Who Lead,” with a focus on bringing together from operations into sales, “I like to be very well a panel of women who have been successful rounded,” Micuda says. “Staples is a high-growth both within Staples and outside the company. organization and to me that equates to excitement The goal is to create an opportunity to learn as and change. It’s also an organization that believes well as provide an avenue to increase awarein investing in technology and people.” ness of the opportunities for women within Staples Advantage, which provides businessStaples. to-business services, “We’ve had an amazemploys about 1,500 ing response,” Micuda people across Canasays. “It’s something What do women want? da, while 14,000 are we want to expand employed through through the next Staples Retail. year.”

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VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 24, 2012

WOMEN IN BUSINESS • B31

childrenshealthvi.org

Here’s a great children’s story.

The Queen Alexandra Foundation for Children has been renamed Children’s Health Foundation of Vancouver Island.

Please join us in welcoming our new name!

How we help:

We are excited about the change because the

Across the Islands

new name tells the story of what we do and where we do it. Our Foundation has a 90-year legacy of helping children thanks to you, our incredible donors and supporters. Our new name sets the stage for helping even more children in the years to come.

Here for your children The newly-named Children’s Health Foundation of Vancouver Island will continue to promote the health and well-being of children, youth and families all over Vancouver Island and the Gulf Islands. This includes funding for facilities, organizations, programs, and equipment for children in need.

The Queen Alexandra legacy lives on The Children’s Health Foundation of Vancouver Island continues to support the Queen Alexandra Centre for Children’s Health in Victoria. And the name “Queen Alexandra” will forever be part of our legacy.

We provide grants to organizations that support the health and well-being of children and youth through their programming. We also fund families experiencing urgent and unforeseen medical needs, including travel and accommodation and specialized medical equipment.

Jeneece Place With the support of our entire community, our Foundation funded, built and operates Jeneece Place. This 10-bedroom home provides a supportive and inexpensive environment for families who travel to Victoria for their child’s medical care.

West Shore and Sooke Child, Youth & Family Centres We own and operate these facilities in which child and youth related health and social service agencies use the facilities at cost – so that their resources can be directed to helping children.

HerWay Home HerWay Home is a program funded by our Foundation to reduce the long-term effects of substance use during pregnancy on babies.

Queen Alexandra Centre for Children’s Health We support programs at the Centre, such as physical therapy, wheelchair seating and bracing for children with special needs, and early childhood development.

If you would like more information or wish to donate, please visit childrenshealthvi.org or call 250-519-6722.

B32 • WOMEN IN BUSINESS

Wednesday, October 24, 2012 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE

DO YOU WONDER: Do I have enough to retire?

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As knowledge is power, Viola enjoys presenting her successful Women, Wisdom & Wealth and Golden Girls workshops. In a relaxed, friendly environment Viola’s clients and guests gain financial confidence without feeling that investing and managing their money has to become their full time job.

As one client commented: “I can’t imagine trying to keep on top of all that is going on in the markets on my own, I’m so glad I have you (Viola) looking after my money.”

W I S D O M + W E A LT H For an invitation to Viola’s upcoming workshops, or to join her for a cup of coffee and a second opinion on your portfolio, please call her at 250.657.2220.

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