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4 Surrey/North Delta Leader Tuesday, June 5, 2012

Tuesday, June 12, 2012 Surrey/North Delta Leader 1

Thanks to ongoing construction, this is going to be one unique summer at Guildford Town Centre. And we hope you take full advantage of all the opportunities a once-in-a-lifetime $280-million dollar redevelopment such as this brings. Here’s a construction update: COMPLETE‡1RZRSHQDQHZRQHOHYHO 149,000 sq. ft. Walmart Supercentre

Warmer weather will give construction-minded people a chance to see history in the making as the architectâ&#x20AC;&#x2122;s master design plan begins to take shape and tie together all areas of the centre. <RXDUHDOVRLQYLWHGWRVWRSE\RXU3UHVHQWDWLRQ &HQWUHORFDWHGDFURVVIURP2OG1DY\ZKHUH\RX can view renderings, plans and a video on the future of Guildford Town Centre.

IN PROGRESSÂ&#x2021;$QHZVHDW)RRG&RXUW

Has your favourite store been moved to accommodate construction? Visit GuildfordTownCentre.com and click on the redevelopment tab for current updates and retailer locations. Join our conversation on )DFHERRNDW)DFHERRNFRP*XLOGIRUG7RZQ&HQWUH DQGIROORZXVRQ7ZLWWHUDW7ZLWWHUFRP6KRS*7& We'll be sharing summer specials and contests online, and weâ&#x20AC;&#x2122;d love to hear from you too!

IN PROGRESSÂ&#x2021;3HGHVWULDQIULHQGO\SOD]DDQG multi-level feature entrance

Thereâ&#x20AC;&#x2122;s more to see this summer at Guildford Town Centre â&#x20AC;&#x201C; come and share the experience with us.

COMPLETEÂ&#x2021;3KDVHRIWKHQHZPXOWLOHYHOSDUNDGH IN PROGRESSÂ&#x2021;VTXDUHIHHWRIQHZUHWDLO and 75 new stores IN PROGRESSÂ&#x2021;$QDPD]LQJLQWHULRUUHQRYDWLRQ that will showcase BCâ&#x20AC;&#x2122;s natural beauty

whatâ&#x20AC;&#x2122;s inside construction update ........... 2 community ........................ 3 contest & events................. 4

SECOND EDITION Summer 2012


2 Surrey/North Delta Leader Tuesday, June 12, 2012

Tuesday, June 12, 2012 Surrey/North Delta Leader 3

building more memoriesâ&#x20AC;Ś message from the Guildford team It takes great team effortâ&#x20AC;Ś

What you can expect... Weâ&#x20AC;&#x2122;re committed to keeping you updated on changes in and around the shopping centre due to construction. Weâ&#x20AC;&#x2122;re pleased with the progress, but we still have a long way to go, and some tough projects are coming up that will hinder visibility and move traffic flow around the shopping centre. A lot of thought and preparation go into the decisions we make and your safety, convenience and comfort are top of mind. And we promise, it will all be well worth the wait. Coming up: &4$"-"5033&1-"$&.&/5130+&$5 The escalators by London Drugs and Ben Moss are being replaced with new equipment. These escalators are old and tired so we retired them on May 28, and by November, new escalators will be operational. In October 2011, we installed two additional sets of escalators and a new elevator. This improved our movement between floors, and we hope you get a chance to try our new â&#x20AC;&#x153;vertical transportationâ&#x20AC;? soon. You can still move easily between shopping centre levels by using: Â&#x2021;7KHQHZHOHYDWRUDFURVVIURP%HQL[ Â&#x2021;(VFDODWRUVE\6HDUV2OG1DY\DQG%OXHQRWHV Â&#x2021;7KHVWDLUFDVHE\&XVWRPHU6HUYLFH Â&#x2021;7KHQHZ)RRG&RXUWHQWUDQFH ZKLFKKDVVWDLUVIURPWKHSDUNLQJORW

Â&#x2021;7KH%D\DQG6HDUVDOVRKDYHHVFDODWRUVDQGHOHYDWRUV $&/53&$063561(3"%&4 Renovations for Centre Court are now underway, and by November, weâ&#x20AC;&#x2122;ll be enjoying all the changes. For this project, a large scaffold similar to what you have recently seen in the centre, will be installed in three stages starting near The Bay. Rest assured there will always be a well-marked, designated pathway for customers. All you have to do is follow the signage and head to your favourite shop or service in this area. They are open for business. 5)"/,:06 We thank you for your patience, and hope you are as excited as we are to see the new escalators in operation, and a new Centre Court, all to be complete by November.

The Guildford team want you to know, youâ&#x20AC;&#x2122;re important, and they really appreciate your patience during construction. The main team breaks into sub-teams, each with their own set of priorities, such as the housekeeping team. Added duties mean this team is on-site by 5am, working diligently to clear construction dust and debris from glass, floors, escalators and storefronts, assisting affected retailers, and polishing the centre back to a sparkling finish by 10am when shoppers arrive. Guildfordâ&#x20AC;&#x2122;s security team is diligent about safety, demonstrating approved first aid practices, and maintaining control of a very active construction site. This team ensures only authorized workers are on-site, and if a retailer is affected by construction and the store has to be accessed, the security team oversees the work, giving retailers extra peace of mind. Guildfordâ&#x20AC;&#x2122;s customer service and management teams do routine walks checking for clarity of signage, answering questions and addressing concerns, as well as being pro-active regarding any potential problems. The Guildford team â&#x20AC;&#x201C; working together to give you a great shopping experience, with or without construction.

people were used to getting to the centre, were shut off by fencing.â&#x20AC;? said Dana. Once customers were comfortable with the changes, Ledcor staff noticed - they were being observed. â&#x20AC;&#x153;We first noticed moms showing up with kids watching outside in the public safety area. Others followed. The construction actually seemed to draw in the community as people became involved in the culture of the construction site.â&#x20AC;? Even BC rain hasnâ&#x20AC;&#x2122;t slowed progress. â&#x20AC;&#x153;You can already begin to see the transformation. Itâ&#x20AC;&#x2122;s going to be bright, brand new and the finest looking shopping centre in the Lower Mainland!â&#x20AC;?

community initiatives Guildford Town Centre is a proud sponsor of the City of Surreyâ&#x20AC;&#x2122;s Park Play scheduled for every Wednesday, 10am to noon, from July 2 to August 20 at the centre.

going with the ďŹ&#x201A;ow of our new food court

This mobile program provides free park-based activities and crafts for children aged one to 12. Children can also pick up a passport offering them weekly treats, courtesy of Guildford Town Centre and our generous retailers. Weâ&#x20AC;&#x2122;re ofďŹ cially smoke-free! On Friday, June 1, our new Smoke-Free policy came into effect. Smoking is no longer permitted on shopping centre property. Anchored by a soothing coastal theme, the new Food Court will offer a multitude of inspired dining options and relaxing seating groups for guests. Expect soothing translucent blues, greens and whitesâ&#x20AC;&#x201C;complemented by porcelain floor tiles, mosaic columns and bench fabrics which create the illusion of ripples, circular swirls and waves of sea water. A variety of seating options include plush banquettes and family-style tables. Best of all, the space has been designed for shoppers to relax, rejuvenate and replenish in an authentic and natural style that represents British Columbia at its finest. &/5&3 50 8*/ Whoâ&#x20AC;&#x2122;s your favourite food retailer? Until June 28, you have a chance to win a $100 Guildford Town Centre gift card by voting for your favourite food retailer at one of two digital kiosks. Find one by Customer Service, and the second on the upper level by Sears. Vote today and enter to win!

FA Qâ&#x20AC;&#x2122;s

construction update

Dana Buchart, Ledcor Whenever a significant redevelopment takes place, there are always a variety of challenges to overcome. Thatâ&#x20AC;&#x2122;s why IvanhoĂŠ Cambridge chose the experience of The Ledcor Group of Companies to head up the project for Guildford Town Centre. Ledcorâ&#x20AC;&#x2122;s construction manager Dana Buchart said people may not know this, but because his crew canâ&#x20AC;&#x2122;t work inside the shopping centre during store hours, thereâ&#x20AC;&#x2122;s plenty of nightlife in the centre. â&#x20AC;&#x153;Itâ&#x20AC;&#x2122;s kind of like Disney. You donâ&#x20AC;&#x2122;t see what happens at night, but an army of people are engaged,â&#x20AC;? said Dana. â&#x20AC;&#x153;If you tour the mall between 9pm and 5am, you would observe areas sealed off and the centre transformed into a full-on construction site with up to 90 crew members. Itâ&#x20AC;&#x2122;s amazing, working together with the Guildford team, itâ&#x20AC;&#x2122;s pretty much all cleaned up by 7am for the mall walkers.â&#x20AC;? The greatest challenge overall? Reconstructing exterior and access routes that were ingrained in the minds of shoppers. â&#x20AC;&#x153;We suddenly removed acres of parking. All the ways

Q: A:

Why have you decided to make Guildford Town Centre completely smoke-free?

Q: A:

Smokers are customers, too. Donâ&#x20AC;&#x2122;t they have rights?

Q: A:

How will you enforce these new rules?

Once the redevelopment is complete, visitors to the centre will increase to 16-million a year. Surveys tell us the majority of these customers are non smokers. We respect our customersâ&#x20AC;&#x2122; choice to choose their lifestyle, however, weâ&#x20AC;&#x2122;re committed to providing a healthy environment for all our shoppers, a good percentage who are under the age of 18. Itâ&#x20AC;&#x2122;s our responsibility to maintain a safe shopping experience for all, especially the children. Highly visible signage will be posted, and the Guildford Town Centre security team will monitor the property. Smokers will politely be asked to refrain from smoking while on the property. We know itâ&#x20AC;&#x2122;s an educational process, but we see this as a positive adjustment and we thank you for your support.

fun facts t (VJMEGPSE5PXO$FOUSFT housekeeping team vacuum 6.75 kilometres daily, or 4.42 miles. Thatâ&#x20AC;&#x2122;s the distance from the centre to Bear Creek Park at 88th and King George Highway. t 0VSnPPSTDSVCCFSTUSBWFM 44.5 kilometres daily, or almost 28 miles. Thatâ&#x20AC;&#x2122;s a trip to Metrotown  BU.FUSPQPMJTBOECBDL t 8FSFHPJOHUPCFFWFO greener! More than 900  USFFTXJMMCFQMBOUFEBU Guildford Town Centre.


2 Surrey/North Delta Leader Tuesday, June 12, 2012

Tuesday, June 12, 2012 Surrey/North Delta Leader 3

building more memoriesâ&#x20AC;Ś message from the Guildford team It takes great team effortâ&#x20AC;Ś

What you can expect... Weâ&#x20AC;&#x2122;re committed to keeping you updated on changes in and around the shopping centre due to construction. Weâ&#x20AC;&#x2122;re pleased with the progress, but we still have a long way to go, and some tough projects are coming up that will hinder visibility and move traffic flow around the shopping centre. A lot of thought and preparation go into the decisions we make and your safety, convenience and comfort are top of mind. And we promise, it will all be well worth the wait. Coming up: &4$"-"5033&1-"$&.&/5130+&$5 The escalators by London Drugs and Ben Moss are being replaced with new equipment. These escalators are old and tired so we retired them on May 28, and by November, new escalators will be operational. In October 2011, we installed two additional sets of escalators and a new elevator. This improved our movement between floors, and we hope you get a chance to try our new â&#x20AC;&#x153;vertical transportationâ&#x20AC;? soon. You can still move easily between shopping centre levels by using: Â&#x2021;7KHQHZHOHYDWRUDFURVVIURP%HQL[ Â&#x2021;(VFDODWRUVE\6HDUV2OG1DY\DQG%OXHQRWHV Â&#x2021;7KHVWDLUFDVHE\&XVWRPHU6HUYLFH Â&#x2021;7KHQHZ)RRG&RXUWHQWUDQFH ZKLFKKDVVWDLUVIURPWKHSDUNLQJORW

Â&#x2021;7KH%D\DQG6HDUVDOVRKDYHHVFDODWRUVDQGHOHYDWRUV $&/53&$063561(3"%&4 Renovations for Centre Court are now underway, and by November, weâ&#x20AC;&#x2122;ll be enjoying all the changes. For this project, a large scaffold similar to what you have recently seen in the centre, will be installed in three stages starting near The Bay. Rest assured there will always be a well-marked, designated pathway for customers. All you have to do is follow the signage and head to your favourite shop or service in this area. They are open for business. 5)"/,:06 We thank you for your patience, and hope you are as excited as we are to see the new escalators in operation, and a new Centre Court, all to be complete by November.

The Guildford team want you to know, youâ&#x20AC;&#x2122;re important, and they really appreciate your patience during construction. The main team breaks into sub-teams, each with their own set of priorities, such as the housekeeping team. Added duties mean this team is on-site by 5am, working diligently to clear construction dust and debris from glass, floors, escalators and storefronts, assisting affected retailers, and polishing the centre back to a sparkling finish by 10am when shoppers arrive. Guildfordâ&#x20AC;&#x2122;s security team is diligent about safety, demonstrating approved first aid practices, and maintaining control of a very active construction site. This team ensures only authorized workers are on-site, and if a retailer is affected by construction and the store has to be accessed, the security team oversees the work, giving retailers extra peace of mind. Guildfordâ&#x20AC;&#x2122;s customer service and management teams do routine walks checking for clarity of signage, answering questions and addressing concerns, as well as being pro-active regarding any potential problems. The Guildford team â&#x20AC;&#x201C; working together to give you a great shopping experience, with or without construction.

people were used to getting to the centre, were shut off by fencing.â&#x20AC;? said Dana. Once customers were comfortable with the changes, Ledcor staff noticed - they were being observed. â&#x20AC;&#x153;We first noticed moms showing up with kids watching outside in the public safety area. Others followed. The construction actually seemed to draw in the community as people became involved in the culture of the construction site.â&#x20AC;? Even BC rain hasnâ&#x20AC;&#x2122;t slowed progress. â&#x20AC;&#x153;You can already begin to see the transformation. Itâ&#x20AC;&#x2122;s going to be bright, brand new and the finest looking shopping centre in the Lower Mainland!â&#x20AC;?

community initiatives Guildford Town Centre is a proud sponsor of the City of Surreyâ&#x20AC;&#x2122;s Park Play scheduled for every Wednesday, 10am to noon, from July 2 to August 20 at the centre.

going with the ďŹ&#x201A;ow of our new food court

This mobile program provides free park-based activities and crafts for children aged one to 12. Children can also pick up a passport offering them weekly treats, courtesy of Guildford Town Centre and our generous retailers. Weâ&#x20AC;&#x2122;re ofďŹ cially smoke-free! On Friday, June 1, our new Smoke-Free policy came into effect. Smoking is no longer permitted on shopping centre property. Anchored by a soothing coastal theme, the new Food Court will offer a multitude of inspired dining options and relaxing seating groups for guests. Expect soothing translucent blues, greens and whitesâ&#x20AC;&#x201C;complemented by porcelain floor tiles, mosaic columns and bench fabrics which create the illusion of ripples, circular swirls and waves of sea water. A variety of seating options include plush banquettes and family-style tables. Best of all, the space has been designed for shoppers to relax, rejuvenate and replenish in an authentic and natural style that represents British Columbia at its finest. &/5&3 50 8*/ Whoâ&#x20AC;&#x2122;s your favourite food retailer? Until June 28, you have a chance to win a $100 Guildford Town Centre gift card by voting for your favourite food retailer at one of two digital kiosks. Find one by Customer Service, and the second on the upper level by Sears. Vote today and enter to win!

FA Qâ&#x20AC;&#x2122;s

construction update

Dana Buchart, Ledcor Whenever a significant redevelopment takes place, there are always a variety of challenges to overcome. Thatâ&#x20AC;&#x2122;s why IvanhoĂŠ Cambridge chose the experience of The Ledcor Group of Companies to head up the project for Guildford Town Centre. Ledcorâ&#x20AC;&#x2122;s construction manager Dana Buchart said people may not know this, but because his crew canâ&#x20AC;&#x2122;t work inside the shopping centre during store hours, thereâ&#x20AC;&#x2122;s plenty of nightlife in the centre. â&#x20AC;&#x153;Itâ&#x20AC;&#x2122;s kind of like Disney. You donâ&#x20AC;&#x2122;t see what happens at night, but an army of people are engaged,â&#x20AC;? said Dana. â&#x20AC;&#x153;If you tour the mall between 9pm and 5am, you would observe areas sealed off and the centre transformed into a full-on construction site with up to 90 crew members. Itâ&#x20AC;&#x2122;s amazing, working together with the Guildford team, itâ&#x20AC;&#x2122;s pretty much all cleaned up by 7am for the mall walkers.â&#x20AC;? The greatest challenge overall? Reconstructing exterior and access routes that were ingrained in the minds of shoppers. â&#x20AC;&#x153;We suddenly removed acres of parking. All the ways

Q: A:

Why have you decided to make Guildford Town Centre completely smoke-free?

Q: A:

Smokers are customers, too. Donâ&#x20AC;&#x2122;t they have rights?

Q: A:

How will you enforce these new rules?

Once the redevelopment is complete, visitors to the centre will increase to 16-million a year. Surveys tell us the majority of these customers are non smokers. We respect our customersâ&#x20AC;&#x2122; choice to choose their lifestyle, however, weâ&#x20AC;&#x2122;re committed to providing a healthy environment for all our shoppers, a good percentage who are under the age of 18. Itâ&#x20AC;&#x2122;s our responsibility to maintain a safe shopping experience for all, especially the children. Highly visible signage will be posted, and the Guildford Town Centre security team will monitor the property. Smokers will politely be asked to refrain from smoking while on the property. We know itâ&#x20AC;&#x2122;s an educational process, but we see this as a positive adjustment and we thank you for your support.

fun facts t (VJMEGPSE5PXO$FOUSFT housekeeping team vacuum 6.75 kilometres daily, or 4.42 miles. Thatâ&#x20AC;&#x2122;s the distance from the centre to Bear Creek Park at 88th and King George Highway. t 0VSnPPSTDSVCCFSTUSBWFM 44.5 kilometres daily, or almost 28 miles. Thatâ&#x20AC;&#x2122;s a trip to Metrotown  BU.FUSPQPMJTBOECBDL t 8FSFHPJOHUPCFFWFO greener! More than 900  USFFTXJMMCFQMBOUFEBU Guildford Town Centre.


4 Surrey/North Delta Leader Tuesday, June 5, 2012

Tuesday, June 12, 2012 Surrey/North Delta Leader 1

Thanks to ongoing construction, this is going to be one unique summer at Guildford Town Centre. And we hope you take full advantage of all the opportunities a once-in-a-lifetime $280-million dollar redevelopment such as this brings. Hereâ&#x20AC;&#x2122;s a construction update: COMPLETEÂ&#x2021;1RZRSHQDQHZRQHOHYHO 149,000 sq. ft. Walmart Supercentre

Warmer weather will give construction-minded people a chance to see history in the making as the architectâ&#x20AC;&#x2122;s master design plan begins to take shape and tie together all areas of the centre. <RXDUHDOVRLQYLWHGWRVWRSE\RXU3UHVHQWDWLRQ &HQWUHORFDWHGDFURVVIURP2OG1DY\ZKHUH\RX can view renderings, plans and a video on the future of Guildford Town Centre.

IN PROGRESSÂ&#x2021;$QHZVHDW)RRG&RXUW

Has your favourite store been moved to accommodate construction? Visit GuildfordTownCentre.com and click on the redevelopment tab for current updates and retailer locations. Join our conversation on )DFHERRNDW)DFHERRNFRP*XLOGIRUG7RZQ&HQWUH DQGIROORZXVRQ7ZLWWHUDW7ZLWWHUFRP6KRS*7& We'll be sharing summer specials and contests online, and weâ&#x20AC;&#x2122;d love to hear from you too!

IN PROGRESSÂ&#x2021;3HGHVWULDQIULHQGO\SOD]DDQG multi-level feature entrance

Thereâ&#x20AC;&#x2122;s more to see this summer at Guildford Town Centre â&#x20AC;&#x201C; come and share the experience with us.

COMPLETEÂ&#x2021;3KDVHRIWKHQHZPXOWLOHYHOSDUNDGH IN PROGRESSÂ&#x2021;VTXDUHIHHWRIQHZUHWDLO and 75 new stores IN PROGRESSÂ&#x2021;$QDPD]LQJLQWHULRUUHQRYDWLRQ that will showcase BCâ&#x20AC;&#x2122;s natural beauty

whatâ&#x20AC;&#x2122;s inside construction update ........... 2 community ........................ 3 contest & events................. 4

SECOND EDITION Summer 2012


June 12, 2012