Payment Plan

Terms and Conditions

By enrolling in the automatic monthly payment plan, the customer agrees to the following:

• The customer authorizes BJU Press to automatically charge his credit card each month until the balance is paid in full.

• The amount charged will be approximately one-ninth of the balance due after the original down payment has been charged and may vary slightly due to applicable taxes.

• The monthly billing will be charged to the customer’s debit/ credit card each month on the same day of the month the order was shipped.

BJU Press Policies

Returns and Refunds

Returns must be made by the original purchaser and approved by BJU Press, and materials must be returned in new, unused condition.

Please get prior approval from BJU Press for all returns.

Return Policy

• Contact customer service within 10 days if you receive defective or damaged materials. Defective or damaged materials should be returned within 2 weeks of notifying BJU Press.

• We do not accept returns or offer refunds after 90 days.

• eTextbooks are not eligible for return or refund.

• Partial returns cannot be accepted on kits and sets.

• For partial returns, please include a copy of the packing slip with the returned items circled.

• Pack returns tightly in a sturdy box. Boxes should not exceed 40 pounds.

• All materials should be returned via UPS or parcel post (insured).

• HomeWorks orders receive extended return options. Details given at point of sale.

• DVD orders in the contiguous 48 states will come with a prepaid return shipping label. For return labels in other destinations, please call customer service at 800-845-5731.

Please send all returns to

BJU Press Distribution Center

134 White Oak Drive Greenville, SC 29607

Refunds Policy

• We can offer a full refund only for products returned within 30 days from receipt (or within 30 days from when online content is made available), excluding all expedited shipping charges paid at the time of the initial order.

• After 30 days, a 10% restocking fee will apply.

• BJU Press will process your refund to the payment method provided on your order. Credit from a return may not be applied to a new order.

• Liability of BJU Press for all claims shall be limited to a refund of amounts paid by the purchaser/subscriber.

• A $25 service fee will be charged for each month in which a debit/credit card charge is declined.

• If any Online/DVD complete grade kits are returned, the remaining order balance will become due immediately.

• Default of monthly payments voids the payment plan.

• Default on payment plan for Online will result in termination of service and permanent loss of records.

• Customer is responsible for all collection fees allowable by law on accounts in default.

• Payment plan orders are not final until approved by the BJU Press Business Office.

Extensions

For an additional fee, DVD grade kit and subject kit usage periods may be extended for up to 1 additional year after the first 13 months of use. Please contact BJU Press at 800-845-5731 ex. 119 for more details.

For an additional fee, Online grade kit and subject kit usage periods may be extended for up to 1 additional year after the first 20 months of use. Please contact BJU Press at 800-845-5731 ex. 119 for more details.

Back-Orders

Back-ordered items will automatically be shipped to you when they are available. Your credit card will not be charged for a back-ordered item until the item is shipped.

Shipping Information

• Orders with expedited shipping will follow normal processes before shipment. Shipping and handling are to be paid by the customer, based on the shipping method you have selected (see chart on page 110). You may call customer service for details.

• We cannot hold orders for a later shipping date. All orders will be processed when they are received.

Pricing Information

• Orders are not final until approved by the BJU Press office. Order form totals, sales/use taxes, and shipping costs will be checked and corrected in processing.

• All sales are FOB Greenville, SC.

• Prices are effective February 1st of the current year and subject to change without notice.

• Payment must be made in United States funds.

Tax Information

We are required by law to collect your state and local sales/use tax. This includes sales/use tax on shipping charges in states where applicable.

• AR, CO, CT, DC, HI, IN, KS, MN, MS, NC, ND, NE, NJ, NM, NY, OH, PA, RI, SD, TN, TX, VT, WA, WI, and WV require tax on shipping as well as on merchandise. To calculate sales/use tax in this order form, add your first subtotal to your shipping cost (see page 108) and multiply by your state’s tax rate.

• All other states should multiply their state and local sales/use tax rate by your first subtotal.

• For pickup orders, please add 6% SC sales tax on all items except student textbooks, workbooks, and teacher editions.

• Please add Canadian tax for air shipments to Canada. Multiply tax rate by your first subtotal.

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