Property Managers' Source Book 2012

Property

Managers’ Source Book 2012

Designed specifically for the Lower Mainland’s property management industry

PMS BC 2012.indd 2

11/19/11 12:46:50 PM

Marine Roofing 4909 Byrne Road Burnaby, BC V5J 3H6

Tel: (604) 433-4322 Fax: (604) 433-9741 Email: bobjohnson@marineroofing.com

Commercial and Industrial Roofing t "MM TJ[F SPPGT GSPN )VHF NBMMT UP 4NBMM CVJMEJOHT t /FX DPOTUSVDUJPO BOE SF SPPGJOH t "MM UZQFT PG SPPGJOH BOE XBUFSQSPPGJOH NFNCSBOFT t 8F IBWF UIF MBSHFTU IJHIMZ USBJOFE BOE FYQFSJFODFE SFQBJS BOE NBJOUFOBODF EFQBSUNFOU JO UIF -PXFS .BJOMBOE

We offer 24 hour emergency service

ROOFING CONTRACTORS ASSOCIATION OF B.C.

t -FBL USBDJOH BOE SFQBJST t 'BTU BOE DPNQFUFOU TFSWJDF t 3PPG SFQBJST BOE BMUFSBUJPOT t 4IFFU .FUBM "QQMJDBUJPOT t 3PPG .BJOUFOBODF QSPHSBNT

Property Managers’ Source Book 2012—3

PMS BC 2012.indd 3

11/19/11 12:46:50 PM

4—Property Managers’ Source Book 2012

PMS BC 2012.indd 4

11/19/11 12:46:52 PM

W I N D O W, D O O R , S I D I N G / E X T E R I O R R E P L A C E M E N T A N D R E N O VAT I O N S P E C I A L I S T S

Excellence “Networx provides consistent high quality workmanship and overall professionalism. From the quote process through project completion, they are simply a pleasure to deal with on every level. I would highly recommend them to anyone.”

SANDRA ROBERTSON , ASSOCIATED PROPERTY MANAGEMENT PROJECT: THE MOGULS, BIG WHITE, BC

E X P E R I E N C E

T H E

N E T WOR X

D I F F E R E N C E

METRO VANCOUVER

KELOWNA

FRASER VALLEY

VERNON

604.294.2300 604.625.0960

250.860.0960 250.542.0960

networx-excellence.com

PMS BC 2012.indd 5

11/19/11 12:46:54 PM

HEADER

Contents Reference

Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Building expertise . . . . . . . . . . . . . . . . . . . . . . . .15 Green buildings . . . . . . . . . . . . . . . . . . . . . . . . . .18

Energy use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Associations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Advice to managers . . . . . . . . . . . . . . . . . . . . . .23

Directory Access control . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Accountants/accounting services . . . . . . . .25 Air conditioning . . . . . . . . . . . . . . . . . . . . . . . . . .26 Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Associations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Blinds/window coverings . . . . . . . . . . . . . . . .28 Boilers/energy management . . . . . . . . 28, 92 Building envelope maintenance . . . . . . . . . .29 Building maintenance . . . . . .29, 30, 31, 32, 86 Chimney maintenance . . . . . . . . . . . . . . . . . . .32 Commercial lighting . . . . . . . . . . . . . . . . . . . . .33 Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33, 34 Doors – repair . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Drainage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35,36 Duct cleaning . . . . . . . . . . . . . . . . . . . . . . . . 36, 37 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Electrical contractors . . . . . . . . . . . . . . . . . . . . .38 Elevator maintenance . . . . . . . . . . . . . . . . . . . .39 Energy management . . . . . . . . . . . . . . . . . . . . .91 Fire alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . 39, 89 Fire protection . . . . . . . . . . . . . . . . . . . . . . . 39, 40 Fire safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Floor restoration . . . . . . . . . . . . . . . . . . . . . . . . .41 Fuel management . . . . . . . . . . . . . . . . . . . . . . .42 Generators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Graffiti removal . . . .44, 45, outside back cover Green building . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Green building certification . . . . . . . . . . 45, 93 Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Heating/HVAC services . . . . . . . . . . . . . . . . . . .47 HVAC . . . . . . . . . . . . . . . . . . . . . . . . . 10, 11, 46, 47 Indoor air quality . . . . . . . . . . . . . . . . . . . . . . . . .17 Publisher: Paul Harris Managing publisher: Gail Clark Editor-in-chief: Naomi Wittes Reichstein Editor: Noa Glouberman Proofreader: Renate Preuss Sales manager: Joan McGrogan Advertising sales: Lori Borden, Corinne Tkachuk Administrator: Katherine Butler Sales assistant: Caroline Smith Production: Carole Readman President, BIV Media Group: Paul Harris

Industrial overhead doors . . . . . . . . . . . . . . . .48 Inspections . . . . . . . . . . . . . . . . . . . 25, 41, 49, 64 Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49, 50 Janitorial/facilities services . . . . . . . . . . . . . . .50 Janitorial services . . . . . . . . . . . . . . . . .51, 52, 53 Landscaping . . . . . . . . . . . . . . . . . . . . . .53, 54, 55 Legal services . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Lighting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56, 87 Locksmithing . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 57, 58 Parking management . . . . . . . . . . . . . . . . . . . .59 Pest control . . . . . . . . . . . . . . . . . . . . . . . . . . 59, 60 Plumbing . . . . . . . . . . . . . . 61, 62, 63, 64, 85, 90 Power sweeping . . . . . . . . . . . . . . . . . . . . . . . . .65 Pressure washing. . . . . . . . . . . . . . . . . . . . . . . . .66 Property maintenance . . . . . . . . . . . . . . . . . . .67 Property management . . . . . . . . . . . . . . . . . . .67 Re-piping . . . . . . . . . . . . . . . . . . . . . . . . .67, 68, 69 Restoration. . . . . . . . . . . . . . . . . . . . 70, 71, 72, 73 Roofing . . . . . . . . . . Inside front cover, 3, 8, 73, 74, 75, 76, 77, 88, 94, inside back cover Roofing consultants . . . . . . . . . . . . . . . . . . . . . .78 Rubbish removal . . . . . . . . . . . . . . . . . . . . . . 7, 79 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9, 79, 80 Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Sub-metering . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Surveyors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Tree services . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Video surveillance . . . . . . . . . . . . . . . . . . . . . . . .83 Waste removal . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Welding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Window coverings . . . . . . . . . . . . . . . . . . . . . . .84 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5, 84 Property Managers’ Source Book is published by Business in Vancouver Magazines, a division of BIV Media LP, 102 4th Ave. East, Vancouver, B.C. V5T 1G2, 604-688-2398, fax 604-688-6058, www.biv.com.

Business in Vancouver Media Group also publishes Business in Vancouver.

Copyright 2011, Property Managers’ Source Book.

All rights reserved. No part of this book may be reproduced in any form or incorporated into any information-retrieval system without permission of Property Managers’ Source Book. The list of services provided in this publication is not necessarily a complete list of all such services available in the Lower Mainland. The publishers are not responsible in whole or in part for any errors or omissions in this publication.

6—Property Managers’ Source Book 2012

PMS BC 2012.indd 6

11/19/11 1:41:28 PM

Remove your junk without lifting a finger.

Here’s how it works: We’ll remove almost anything - from old furniture, appliances and electronics to yard waste and renovation debris. Plus, we do all the loading and cleanup.

Book online at 1800gotjunk.com or call 1-800-468-5865.

Franchise Opportunities: 1-877-408-5865

PMS BC 2012.indd 7

11/19/11 12:47:30 PM

Experienced Roof Consultants Expert Advice Exceptional Service

www.iprc.ca | inbox@iprc.ca 201 - 19232 Enterprise Way, Surrey, BC V3S 6J9

ph. 604-576-5740 | fax. 604-576-5790

PMS BC 2012.indd 8

11/19/11 12:47:31 PM

Your Complete Synergy Solution

All Your Needs Secured in Our Hands

t - 604.579.0166

f-778.574.0847

www.securedsecurity.com

info@securedsecurity.com www.securedpropertysolutions.com

Suite 1400, Marine Building, 355 Burrard Street, Vancouver, BC V6C 2G8

Property Managers’ Source Book 2012—9

PMS BC 2012.indd 9

11/19/11 12:47:32 PM

Northwest Refrigeration and Air Conditioning

“Your premiere HVAC solution provider�

Design | Installation | 24/7 Service Preventive Maintenance T: 604-451-0064 | F: 604-451-0084 www.northwestac.ca

PMS BC 2012.indd 10

11/19/11 12:47:33 PM

For all your building automation, flame safeguard, hydronics, HVAC and environmental control needs, give us a call!

2055 Columbia Street, Vancouver, BC 1-800-661-0173 440 Garbally Road, Victoria, BC 1-888-277-6208 #101 – 6448 148th Street, Surrey, BC 1-800-661-0173 www.pacificcontrols.bc.ca

PMS BC 2012.indd 11

11/19/11 12:47:33 PM

We care so much about paper and packaging; when you’re done with it we want it back…

Cascades Recovery is an integral part of Cascades Inc. Together, we are responsible manufacturers of paper and packaging, we produce it, and after it has been used we want it back.

Unlike waste companies whose primary business is “waste to landfill” – our business is to “divert material from landfill” and find ways to use the discarded materials over and over again, working towards zero waste.

We assist our customers in achieving their sustainability goals while delivering cost effective recovery methods.

Through our Recovery …PLUSTM Program, a customized material recovery plan is developed for each customer.

The “PLUS” takes our efforts beyond simple “recovery” and incorporates program efficiencies into each business processes, ensuring that every effort is made to find beneficial uses for all discarded materials.

Programs: Industry Compliant / Waste Audits / Assessments Tenant and Staff Awareness / Education Environmental Certificates / Diversion Reports Marketing / Communications Services: Compactor / Baler Installation Paper Recovery / Recycling / Secure Document Destruction Organic Food Waste / Mixed Plastics / E-waste Wood Pallets / Metal Recycling / Hazardous Waste General Refuse and Equipment Supply

Please call us at 604-327-5272 - Web Site: www.recoverycascades.com

PMS BC 2012.indd 12

11/19/11 12:47:33 PM

RECYCLING

How to improve your existing recycling program or start one from scratch

M

VMUJ UFOBOU CVJMEJOHT PGGFS DIBMMFOHFT and rewards when it comes to implementing or improving a recycling QSPHSBN 3FDZDMJOH QSPHSBNT XIJDI SFRVJSF OP NJDSPNBOBHFNFOU CZ QSPQFSUZ NBOBHFST DBO XPSL WFSZ FGGJDJFOUMZ UP EJWFSU FOPSNPVT BNPVOUT PG XBTUF PGUFO SFTVMUJOH JO DPTU TBWJOHT *G ZPV GPMMPX UIF TUFQT UP BO FBTZ DPOWFOJFOU BOE BDDFTTJCMF SFDZDMJOH QSPHSBN GPS ZPVS UFOBOUT you will achieve success. *G ZPV BMSFBEZ IBWF B SFDZDMJOH QSPHSBN in place and you want to make it even CFUUFS SFGFS UP UIF TFDUJPO PG UIJT TUPSZ FOUJUMFE i"MSFBEZ SFDZDMJOH /PU TVSF XIBU NPSF ZPV DBO EP u Steps to start an office recycling program r -PPL BU ZPVS HBSCBHF .PTU XJMM CF QBQFS PS DBSECPBSE BMUIPVHI JU EFQFOET PO UIF UZQF PG QSPQFSUZ BOE UIF CVTJOFTTFT UIBU MFBTF GSPN ZPV "T B GJSTU TUFQ FOTVSF BMM CBOOFE NBUFSJBMT BSF CFJOH SFDZDMFE GPS NPSF PO .FUSP Vancouver Material Bans visit www. metrovancouver.org/services/solidwaste/ disposal/pages/bannedmaterials.aspx). r 'JOE PVU JG ZPVS QSPQFSUZ NBOBHFNFOU DPNQBOZ JT B NFNCFS PG UIF #VJMEJOH Owners and Managers Association #0." *G TP DBMM 6SCBO *NQBDU T BOMA account executive Steve $BVMGJFME BU UP GJOE PVU BCPVU UIF TQFDJBM SFDZDMJOH TFSWJDFT BWBJMBCMF UP #0." NFNCFST r $IPPTF B SFDZDMJOH DPOUSBDUPS 0GUFO ZPVS HBSCBHF DPOUSBDUPS DBO BMTP CF

your recycler. Phone around to compare costs and services. r *T B KBOJUPSJBM DPNQBOZ SFTQPOTJCMF GPS ZPVS HBSCBHF DPMMFDUJPO *G TP SFNFNCFS DVTUPEJBM TUBGG NFNCFST QMBZ B LFZ SPMF JO UIF TVDDFTT PG B SFDZDMJOH QSPHSBN "TL GPS UIFJS JOQVU BOE DP operation. Make sure they understand XIBU TIPVME BOE XIBU DBO U CF SFDZDMFE 1FSIBQT UIFZ DBO PGGFS TPNF TVHgestions as to how you might improve ZPVS SFDZDMJOH QSPHSBN J F XIBU T working and what’s not). r "SF ZPVS UFOBOUT SFTQPOTJCMF GPS UBLJOH PVU UIFJS PXO HBSCBHF BOE SFDZDMJOH *G TP OPUJGZ UIFN PG BOZ DIBOHFT TVDI BT NBUFSJBM CBOT BOE QSPWJEF UIFN XJUI B OPUJDF PG UIF NBUFSJBMT UIFZ TIPVME CF SFDZDMJOH r 5BML UP ZPVS SFDZDMFS BCPVU UIF OVNCFS BOE UZQFT PG SFDZDMJOH CJOT ZPV MM OFFE You may need to purchase or rent addiUJPOBM CJOT 1MBDFNFOU PG CJOT JT DSJUJDBM GPS FGGFDUJWF QBSUJDJQBUJPO &ODPVSBHF UFOBOUT UP QMBDF SFDZDMJOH CJOT OFBS XIFSF SFDZDMBCMF NBUFSJBMT BSF HFOFSBUFE "T XFMM SFDZDMJOH CJOT TIPVME CF QMBDFE BEKBDFOU UP BMM HBSCBHF CJOT r "TL ZPVS SFDZDMFS GPS TJHOT BOE MBCFMT or make your own. Clearly and consisUFOUMZ NBSL BMM SFDZDMJOH CJOT XJUI UIF UZQFT PG NBUFSJBMT UIBU DBO BOE DBO U CF SFDZDMFE 6TF QPTUFST XJUI JDPOT pictures and words. Metro Vancouver SFDZDMJOH BSUXPSL NBUFSJBMT BSF GSFF UP edit and use in education and promoUJPOBM NBUFSJBMT UIFTF BSF BWBJMBCMF BU www.metrovancouver.org/services/solidwaste/Pages/Resources.aspx.

Property Managers’ Source Book 2012—13

PMS BC 2012.indd 13

11/19/11 12:49:30 PM

RECYCLING r *G ZPV IBWF B UFOBOU OFXTMFUUFS PS XFC QBHF CF TVSF UP JODMVEF JOGPSNBUJPO BCPVU ZPVS SFDZDMJOH QSPHSBN 1VCMJDMZ show your commitment to recycling VTJOH QPTUFST BOE DMFBSMZ MBCFMMFE CJOT r 0ODF ZPVS SFDZDMJOH QSPHSBN JT JO QMBDF NPOJUPS ZPVS HBSCBHF PO DPMMFDUJPO EBZ :PV NBZ GJOE UIBU ZPVS CJOT BSF OPU GVMM BOE ZPV DBO TBWF NPOFZ CZ SFOUJOH B TNBMMFS CJO PS IBWJOH ZPVS XBTUF IBVMFS QJDL VQ MFTT GSFRVFOUMZ

essarily; and r MPPL JOUP UIF TUSFBN PG ZPVS HBSCBHF and recycling. What can you do to SFEVDF UIF BNPVOU PG XBTUF HFOFSBUFE 0ODF BMM CBOOFE NBUFSJBMT BSF CFJOH FGGFDUJWFMZ SFDZDMFE DPOTJEFS FYQBOEJOH UIF UZQFT PG NBUFSJBMT JODMVEFE JO ZPVS SFDZDMJOH QSPHSBN -PPL BU ZPVS HBSCBHF EFDJEF XIBU PUIFS NBUFSJBMT ZPV could add to your program and talk to your recycling contractor.

Already recycling? Not sure what more you can do? &OTVSF BMM NBUFSJBMT BDDFQUFE JO ZPVS DVSSFOU SFDZDMJOH QSPHSBN BSF SFDZDMFE QFS DFOU PG UIF UJNF PS BT DMPTF UP UIBU BT QPTTJCMF $IFDL IPX NVDI QBQFS DBSECPBSE BOE PUIFS SFDZDMBCMFT BSF JO UIF HBSCBHF *G UIF QSPQFSUJFT ZPV NBOBHF BMSFBEZ SFDZDMF GJCSF DBSECPBSE BOE QBQFS CVU OPU PUIFS .FUSP 7BODPVWFS CBOOFE NBUFSJBMT UBML UP ZPVS SFDZDMFS BCPVU ZPVS PQUJPOT 5P FOTVSF ZPVS QSPHSBN T TVDDFTT DIFDL UP TFF UIBU r FWFSZPOF IBT DPOWFOJFOU BDDFTT UP B SFDZDMJOH CJO BOE LOPXT XIBU NBUFSJals are and are not accepted in your recycling program; r SFDZDMJOH CJOT BSF QSPQFSMZ MBCFMMFE BOE SFNBJO GSFF PG HBSCBHF BOE DPOWFSTFMZ HBSCBHF CJOT BSF GSFF PG SFDZDMBCMFT JG OPU NPSF FEVDBUJPO JT OFFEFE

r ZPVS KBOJUPSJBM DPNQBOZ IBT PQQPSUVOJUJFT UP QSPWJEF TVHHFTUJPOT UP TUBGG BOE UFOBOUT GPS JNQSPWJOH UIF SFDZDMJOH program; r NPTU PG UIF QBQFS JO UIF SFDZDMJOH CJOT JT VTFE PO CPUI TJEFT JG OPU FODPVSBHF FNQMPZFFT UP VTF CPUI TJEFT PS NBLF scratch pads with the single-sided paper); r HBSCBHF BOE SFDZDMJOH CJOT BSF CFJOH FNQUJFE PGUFO FOPVHI CVU OPU VOOFD-

Tips that may save you money on your garbage disposal r .BLF TVSF ZPVS EVNQTUFS JT GVMM XIFO QJDLFE VQ *G OPU DPOTJEFS MFTT GSFRVFOU pickups or renting a smaller dumpster. r *G ZPV TVTQFDU QFPQMF PS CVTJOFTTFT BSF VTJOH ZPVS HBSCBHF EVNQTUFS XJUIPVU QFSNJTTJPO DPOTJEFS QVUUJOH B MPDL PO JU 5IJT DBO CF BSSBOHFE UISPVHI ZPVS IBVMFS r (BSCBHF DPOUSBDUT VTVBMMZ IBWF BVUPNBUJD SFOFXBM DMBVTFT #F BXBSF PG ZPVS SFOFXBM date and call around to compare prices GPS UIF TFSWJDF MFWFM ZPV OFFE "WPJE QBZJOH GPS TFSWJDFT ZPV EPO U SFRVJSF r *G ZPV QBZ CBTFE PO XFJHIU NBLF TVSF ZPV EPO U QBZ GPS IBVMJOH SBJOXBUFS LFFQ UIF MJE PG ZPVS CJO DMPTFE r *G ZPV QBZ CBTFE PO WPMVNF NBLF TVSF ZPV EPO U QBZ GPS IBVMJOH BJS $POTJEFS purchasing or renting a compactor.

Stuck? Need help? $POUBDU B .FUSP 7BODPVWFS CVTJOFTT BEWJTFS BU PS FNBJM business_services@metrovancouver.org GPS help with your recycling questions.

Metro Vancouver can also provide an PO TJUF BTTFTTNFOU PG ZPVS SFDZDMJOH QSPHSBN BOE PGGFS XPSLTIPQT PS USBJOJOH UP ZPVS UFOBOUT KBOJUPSJBM TUBGG BOE QSPQFSUZ NBOBHFST QMVT PUIFS SFTPVSDFT Ä‚

14—Property Managers’ Source Book 2012

PMS BC 2012.indd 14

11/19/11 12:49:30 PM

BUILDING EXPERTISE

BESt decisions $PNNFSDJBM QSPQFSUJFT FBSO IJHI MFWFMT PG FOWJSPONFOUBM DFSUJGJDBUJPO #Z /PB (MPVCFSNBO

*

ODSFBTJOH OVNCFST PG DPNNFSDJBM properties are involved in the Building Owners and Managers Association #VJMEJOH &OWJSPONFOUBM 4UBOEBSET #0." #&4U QSPHSBN #&4U DPWFST FOFSHZ BOE XBUFS NBOBHFNFOU FNJTTJPOT BOE FGGMVFOUT XBTUF SFEVDUJPO indoor environment and environmental management.

5P JNQSPWF FOFSHZ DPOTFSWBUJPO JOJUJBUJWFT BOE SFEVDF HSFFOIPVTF HBT ()(

FNJTTJPOT JO DPNNFSDJBM CVJMEJOHT #0." #$ UIF GPSNFS .JOJTUSZ PG &OFSHZ Mines and Petroleum Resources (now UIF .JOJTUSZ PG &OFSHZ BOE #$ )ZESP TJHOFE B $PNNFSDJBM #VJMEJOH &OFSHZ $POTFSWBUJPO BOE ()( 3FEVDUJPO .FNPSBOEVN PG 6OEFSTUBOEJOH &$.06 JO .BSDI 5IF &$.06 PVUMJOFT B TJY ZFBS QMBO UP r EFWFMPQ B QSPDFTT GPS CVJMEJOH PXOFST BOE NBOBHFST UP BDDFTT GVOEJOH GSPN UIF GFEFSBM HPWFSONFOU BOE VUJMJUJFT JODMVEJOH #$ )ZESP VOEFS 1PXFS Smart; r DSFBUF B USBDLJOH UPPM UIBU BMMPXT DPNNFSDJBM CVJMEJOHT UP NFBTVSF FOFSHZ TBWJOHT BOE UIF SFEVDUJPO PG ()( emissions; r QSPWJEF FEVDBUJPOBM JOJUJBUJWFT UP SBJTF BXBSFOFTT PG DPOTFSWBUJPO BNPOH CVJMEJOH PQFSBUPST BOE UFOBOUT BOE r GVSUIFS GBDJMJUBUF TVQQPSU GSPN #$ )ZESP BOE UIF QSPWJODJBM HPWFSONFOU GPS EFNPOTUSBUJPO QSPKFDUT UIBU SFXBSE

UFOBOUT GPS GPMMPXJOH CFTU QSBDUJDFT "T B GJSTU TUFQ #$ )ZESP BHSFFE UP GVOE BO FOFSHZ NBOBHFS GPS #0." #$ BT B SFTPVSDF GPS DPNNFSDJBM CVJMEJOH PXOFST NBOBHFST PQFSBUPST BOE UIFJS UFOBOUT *O -PSJOB ,FFSZ UPPL PWFS UIF SPMF GSPN 1FUFS -BGPSFTU TIF OPX works as BOMA BC’s environmental manager.

8IJMF #$ )ZESP PGGFST TJNJMBS FOFSHZ NBOBHFS GVOEJOH UISPVHI UIF 1PXFS Smart Partner Program to any commerDJBM HPWFSONFOU PS JOTUJUVUJPOBM DVTUPNFS UIBU TQFOET PS NPSF PO FMFDUSJDJUZ BOOVBMMZ OPU FWFSZ CVJMEJOH JO # $ NFFUT UIJT DSJUFSJPO 5IBU T XIFSF ,FFSZ DPNFT JO “My knowledge and expertise in FOFSHZ NBOBHFNFOU <BSF> BWBJMBCMF UP BOZ #0." #$ NFNCFS OP NBUUFS JUT TJ[F u TIF TBZT i6MUJNBUFMZ XF SF XPSLJOH UPXBSE UIF DPNNPO PCKFDUJWF PG HSFFOing commercial properties and stanEBSEJ[JOH JOEVTUSZ CFTU QSBDUJDFT BDSPTT UIF CPBSE u The people at Polaris Among the B.C. properties that have UBLFO BEWBOUBHF PG UIF 1PXFS 4NBSU 1BSUOFS 1SPHSBN JT "9" 1MBDF B TUPSFZ PGGJDF UPXFS JO EPXOUPXO 7BODPVWFS NBOBHFE CZ 1PMBSJT 3FBMUZ $BOBEB -UE *U IBT #0." #&4U -FWFM DFSUJGJDBUJPO i8F WF CFFO B 1PXFS 4NBSU 1BSUOFS Property Managers’ Source Book 2012—15

PMS BC 2012.indd 15

11/19/11 12:49:30 PM

BUILDING EXPERTISE XJUI #$ )ZESP w TJODF UIF FBSMZ T BOE TJODF UIFO XF WF CFFO WFSZ proactive in our energy-conservation FGGPSUT u FYQMBJOFE 1PMBSJT 3FBMUZ FOFSHZ NBOBHFS "QPTUPMPT 5PMJ 4JEJSPQPVMPT EVSJOH BO JOUFSBDUJWF XFCDBTU BCPVU FOFSHZ NBOBHFNFOU i*O w #$ )ZESP T FOFSHZ NBOBHFS QSPHSBN w BMMPXFE 1PMBSJT 3FBMUZ UP IBWF B GVMM UJNF NBOBHFS PO TJUF w UP JEFOUJGZ BOE GPMMPX UISPVHI PO BSFBT XIFSF PVS CVJMEJOHT <DPVME> TBWF FWFO NPSF FMFDUSJDJUZ u "T PO TJUF NBOBHFS 4JEJSPQPVMPT TBWFE ZFU NPSF FOFSHZ BU "9" 1MBDF CZ JOTUBMMJOH B TUBUF PG UIF BSU CVJMEJOH management system and real-time energy-monitoring system; implementJOH QVSDIBTJOH QPMJDJFT GPDVTJOH PO FOFSHZ FGGJDJFOU QSPEVDUT BOE UFTUJOH BOE VTJOH OFX UFDIOPMPHJFT MJLF -&%T BOE TNBSU DPOUSPMT )F BMTP FTUBCMJTIFE a tenant-driven green team that relays PQQPSUVOJUJFT GPS DPOTFSWBUJPO BOE TVTUBJOBCJMJUZ UP UIF PUIFS PDDVQBOUT PG UIF CVJMEJOH i&TUBCMJTIJOH BO "9" 1MBDF (SFFO 5FBN IBT HFOFSBUFE B IJHI MFWFM PG BXBSFOFTT among tenants and [promotes] energyTBWJOH CFIBWJPVS BU UIF XPSLQMBDF BOE BU <IPNF> u IF TBJE .BLJOH UFOBOUT BXBSF PG UIF WBMVF PG iTIVUUJOH PGG UBTL MJHIUJOH BOE NPOJUPSTu XBT B iWFSZ CJHu GBDUPS 4JEJSPQPVMPT FGGPSUT IFMQFE "9" 1MBDF TBWF QFS DFOU JO FOFSHZ JO PWFS BOE B GVSUIFS QFS DFOU CZ UIF UJNF UIF UPXFS XPO #0." #$ T &BSUI "XBSE JO UIF FYJTUJOH CVJMEJOHT category.

Capital savings 8JUI #0." #&4U DFSUJGJFE QSPQFSUJFT

PO 7BODPVWFS *TMBOE +BXM 1SPQFSUJFT -UE IBT BMTP DPMMBCPSBUFE XJUI #$ )ZESP UP BDIJFWF PVUTUBOEJOH MFWFMT PG FOFSHZ savings in its operations.

"GUFS FOFSHZ BVEJUT BU PG JUT CVJMEJOHT JO 7JDUPSJB BOE 4BBOJDI UIF DPNQBOZ JODSFBTFE UIFJS FGGJDJFODZ JO IFBUJOH WFOUJMBUJPO BJS DPOEJUJPOJOH BOE DPOUSPMT BMM XJUIPVU EFUSBDUJOH GSPN UFOBOUT DPNGPSU 5IF XIPQQJOH SFEVDUJPO PG per cent in energy consumption portGPMJP XJEF SFTVMUFE JO +BXM 1SPQFSUJFT CFJOH OBNFE BT #$ )ZESP T 1PXFS 4NBSU &OFSHZ $IBNQJPO *U EJEO U IBQQFO PWFSOJHIU 5IF HSPVQ TVDDFFEFE MBSHFMZ CZ FEVDBUJOH BMM CVJMEJOH VTFST BOE DIBOHJOH UIFJS CFIBWJPVST 4BZT ,BSFO +BXM i*U XBT SFBMMZ important to inspire everyone who uses PVS CVJMEJOHT XIJDI JODMVEFT PVS TUBGG BOE UFOBOUT UP HFU PO CPBSE XJUI PVS DPOTFSWBUJPO FGGPSUT u +BXM IFMQFE UP JNQMFNFOU B iXPSLplace conservation-awareness proHSBNu UP FOHBHF CVJMEJOH FNQMPZFFT and occupants through various marLFUJOH BOE DPNNVOJDBUJPO DIBOOFMT JODMVEJOH OFXTMFUUFST BOE CVJMEJOH TJHOT 4VDI FGGPSUT IBWF GPTUFSFE B TJHOJGJDBOU DVMUVSF DIBOHF UPXBSE DPOservation. i<$PNCJOJOH> UIF QPXFS PG QFPQMF T BDUJPOT BOE BXBSFOFTT XJUI UIF CFOFGJUT PG QIZTJDBM JNQSPWFNFOUT <JT> XIBU JU NFBOT UP CF B SFTQPOTJCMF MFBEFS JO DPNNFSDJBM QSPQFSUZ NBOBHFNFOU u she says. i&WFSZPOF IBT CFFO JODSFEJCMZ TVQQPSUJWF PG PVS FGGPSUT UP NBLF B MFTT OFHBUJWF JNQBDU PO UIF FOWJSPONFOU *U T BMTP HPPE GPS CVTJOFTT BT SFEVDJOH PVS energy costs has helped to improve our CPUUPN MJOF u Ä&#x201A;

16â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 16

11/19/11 12:49:30 PM

K`d\ kf 8[[i\jj k_\ @e[ffi 8`i T

enants demand indoor environments of the highest quality.

Since 1973, Sterling IAQ Consultants Ltd. has set the standards for indoor environmental quality and hazardous materials consulting services.

Whether you are managing an existing building, constructing a new building or renovating, Sterling IAQ Consultants Ltd. is your single source for the most current indoor air quality and hazardous material knowledge, services and product information.

We can assist you in managing the environmental performance of your existing building or all phases of a building project from Site Selection through Design, Construction and Commissioning.

Sterling IAQ Consultants Ltd. will also assist you to develop programs required for BOMA BESt and LEED™ certification.

FLI J<IM@:<J @E:CL;<1 Pro-active Indoor Air Quality Programs Asbestos, Hazardous Material and Mould Indoor Air Quality Assessment Radon testing for compliance with new Health Canada guidelines Occupational Health & Safety Program Development Building, Finishing and Furnishing Materials and HVAC System Selection Building Commissioning for Indoor Air Quality

Tel 604-681-2701 Toll Free 1-877-993-9933 310-1122 Mainland St. Vancouver, B.C. V6B 5L1 Website: www.sterlingiaq.com Sterling IAQ Consultants Ltd. provides services across Canada

Property Managers’ Source Book 2012—17

PMS BC 2012.indd 17

11/19/11 12:49:31 PM

GREEN BUILDINGS

Are green buildings healthy buildings? #Z &MJB 4UFSMJOH BOE .JDIBFM (MBTTDP

C

PODFSOT BCPVU JOEPPS BJS RVBMJUZ *"2 JO DPNNFSDJBM CVJMEJOHT GJSTU TVSGBDFE JO UIF NJE T #BDL UIFO *"2 QSPCMFNT XFSF BTTPDJBUFE XJUI NJTEJSFDUFE FGGPSUT UP SFEVDF FOFSHZ VTF JO CVJMEJOHT 5IF FGGPSUT PG Canadian property managers to implement energy-management practices XFSF MBSHFMZ HVJEFE CZ HPWFSONFOU JOJUJBUFE FOFSHZ QPMJDJFT XIJDI SFDPNmended sealing and tightening the CVJMEJOH FOWFMPQF SFEVDJOH WFOUJMBUJPO SBUFT FYQBOEJOH UIFSNPTUBU UFNQFSBture set points and lowering lighting levels.

4JNVMUBOFPVTMZ OFX TZOUIFUJD NBUFSJBMT XFSF CFJOH VTFE JO CVJMEJOH GJOJTIFT BOE GVSOJTIJOHT JOUSPEVDJOH WPMBUJMF PSHBOJD DPNQPVOET BOE GPSNBMEFIZEF JOUP UIF BJS $PNCJOFE UIFTF GBDUPST DSFBUFE IFBMUI FGGFDUT BVUIPSJUJFT EFGJOFE BT iTJDL CVJMEJOH TZOESPNFu 4#4

#Z )FBMUI $BOBEB SFQPSUFE UIBU SBS was reaching epidemic proporUJPOT 4ZNQUPNT JODMVEFE FZF OPTF BOE UISPBU JSSJUBUJPO IFBEBDIFT BOE GBUJHVF "MUIPVHI BOOPZJOH UIFTF TZNQUPNT usually disappeared when the occupant MFGU UIF CVJMEJOH BOE XFSF OPU BTTPDJBUed with any serious health impairment. /VNFSPVT TUVEJFT DPODMVEFE UIF QSJODJQBM DBVTF PG *"2 QSPCMFNT JO DPNNFSDJBM SFTJEFOUJBM BOE JOTUJUVUJPOBM CVJMEJOHT XBT JO UIF EFTJHO QFSGPSNBODF PQFSBUJPO BOE NBJOUFOBODF PG IFBUJOH ventilation and air conditioning systems.

"T B SFTVMU DPODFSUFE FGGPSUT XFSF NBEF UP JNQSPWF *"2 XJUI B QBSUJDVMBS GPDVT

Real estate and development industries are once again faced with a significant energy management challenge PO )7"$ TZTUFNT 5IFTF NFUIPET XFSF MBSHFMZ FGGFDUJWF #Z WFOUJMBUJPO QSBDUJDFT IBE JNQSPWFE BOE CVJMEJOH PQFSBUJPO QSPDFEVSFT IBE CFFO FOIBODFE UP UIF QPJOU UIBU *"2 QSPCMFNT SFTVMUJOH GSPN WFOUJMBUJPO JTTVFT SBSFMZ PDDVSSFE *O GBDU *"2 QSPCMFNT SFMBUFE UP NPVME BOE CBDUFSJB JOGFTUBUJPO DBVTFE CZ NPJTUVSF JO UIF CVJMEJOH CFDBNF UIF NBJO DPODFSOT /PX JO UIF OFX NJMMFOOJVN UIF SFBM estate and development industries BSF PODF BHBJO GBDFE XJUI BO FOFSHZ NBOBHF NFOU DIBMMFOHF 5IJT UJNF UIF GPDVT JT PO SFEVDJOH HSFFOIPVTF HBT FNJTTJPOT ()(T UP SFWFSTF UIF FGGFDUT PG DMJNBUF DIBOHF 8F BSF JO UIF NJETU PG B NBTTJWF QBSBEJHN TIJGU UPXBSE iHSFFOu JOOPWBUJPOT JO EFTJHO BOE DPOTUSVDUJPO 5P BDDPNQMJTI UIJT UIFSF IBT CFFO B SBQJE BEPQUJPO PG HSFFO CVJMEJOH DFSUJGJDBUJPO TZTUFNT GPS CPUI OFX BOE FYJTUJOH CVJMEJOHT XJUI UIF $BOBEB (SFFO #VJMEJOH $PVODJM T $B(#$

-FBEFSTIJQ JO &OFSHZ BOE &OWJSPONFOUBM %FTJHO -&&% QSPHSBN SBQJEMZ CFDPNJOH UIF DPVSTF PG DIPJDF GPS OFX CVJMEJOHT *O GBDU NBOZ HPWFSONFOUT QSJWBUF BOE

18â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 18

11/19/11 12:49:31 PM

GREEN BUILDINGS JOTUJUVUJPOBM PXOFST BOE EFWFMPQFST BSF NBOEBUJOH UIF VTF PG -&&% UP DFSUJGZ HSFFO CVJMEJOHT #VU BSF BMM HSFFO CVJMEJOHT IFBMUIZ CVJMEJOHT *O B XPSE OP /PU BMM HSFFO CVJMEJOHT IBWF HPPE *"2 8IJMF UIF JOUFOU PG TVTUBJOBCMF CVJMEJOH DFSUJGJDBUJPO QSPHSBNT MJLF -&&% JT TPVOE BOE JOOPWBUJWF UIFSF BSF B GFX GMBXT 6OEFS UIF DSFEJU TZTtem implemented CZ UIF $B(#$ UIF user may select what credits to BQQMZ GPS "T B SFTVMU JU JT QPTTJCMF GPS B CVJMEJOH UP CF -&&% DFSUJGJFE XJUIPVU BDUVBM WFSJGJDBUJPO that air-quality PCKFDUJWFT IBWF CFFO NFU 5IBU DPNCJOFE XJUI UIF GBDU UIBU OP SF DFSUJGJDBUJPO JT SFRVJSFE BGUFS B CVJMEJOH JT JOJUJBMMZ -&&% BDDSFEJUFE MFOET JUTFMG to situations that could result JO QPPS *"2 5IJT JT OPU UP TVHHFTU UIBU -&&% BDDSFEJUFE CVJMEJOHT IBWF QPPS BJS RVBMJUZ CVU JU EPFT JNQMZ UIBU HSFFO CVJMEJOHT TIPVME OPU BVUPNBUJDBMMZ CF DPOTJEFSFE BT IBWJOH HPPE *"2 5P DPNQMJDBUF UIF JTTVF PG *"2 GVSUIFS GPS CVJMEJOHT CFJOH DPOTUSVDUFE OPX BOE JO UIF GVUVSF OFX WFOUJMBUJPO BOE UIFSNBM DPNGPSU TUBOEBSET IBWF CFFO BEPQUFE JO /PSUI "NFSJDB JO BO BUUFNQU UP SFEVDF UIF FGGFDUT PG DMJNBUF DIBOHF 5IFTF OFX TUBOEBSET IBWF MPXFSFE WFO-

tilation requirements and eroded therNBM DPNGPSU SFRVJSFNFOUT 'PS FYBNQMF the new guidelines allow temperature MFWFMT JO TPNF DPNNFSDJBM CVJMEJOHT UP SJTF BT IJHI BT ' $ BOE IVNJEJUZ levels to drop as low as zero per cent relative humidity.

We have come a long way in UIF PQFSBUJPO PG CVJMEJOHT UP QSPWJEF *"2 TPMVtions and started new programs related to TVTUBJOBCMF EFWFMPQNFOU #VU JO PVS SVTI UP FNCSBDF FOFSHZ FGGJDJFODZ programs and SFEVDF ()(T BSF we neglecting the indoor environment as we EJE JO UIF T Are we headed SBQJEMZ CBDL UP the past without having learned anyUIJOH Ä&#x201A; Elia Sterling, president of Theodor Sterling Associates Ltd., XXX TUFSMJOHJBR DPN has been providing indoor environmental services to the Canadian real estate industry since 1973. He also chairs the International Standards Organizationâ&#x20AC;&#x2122;s Canadian Advisory Committee on Indoor Air Quality. Michael Glassco is president of Sterling IAQ Consultants Ltd. He is responsible for IAQ, hazardous materials, OH&S and sustainable building services, as well as implementing the proprietary Lungs of the City Internet-based proactive IAQ management program.

Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;19

PMS BC 2012.indd 19

11/19/11 12:49:33 PM

ENERGY USE

Optimize energy conservation #Z /PB (MPVCFSNBO

M

PTU CVJMEJOHT BMMPDBUF B MBSHF QPSUJPO PG UIFJS FOFSHZ UP MJHIUJOH IFBUJOH BOE WFOUJMBUJPO FYQFOTJWF GPS UIF CVEHFU BOE UIF FOWJSPONFOU 'PSUVOBUFMZ FOFSHZ JT POF PG UIF NPTU FBTJMZ DPOUSPMMFE DPTUT .FBTVSFT SFMBUFE UP PQFSBUJPOT FRVJQment and mechanical controls can save ZPV QFS DFOU PO BWFSBHF -JHIUJOH BDDPVOUT GPS UP QFS DFOU PG UIF BWFSBHF CVJMEJOH T FOFSHZ VTF $POUSPMT UIBU BVUPNBUJDBMMZ UVSO MJHIUT PGG when theyâ&#x20AC;&#x2122;re not needed or dim them to produce no more light than necesTBSZ DBO JNQSPWF FOFSHZ FGGJDJFODZ 'SPN simple mechanical timers to complex FMFDUSPOJD EJNNJOH DJSDVJUT UIF BEEJUJPO PG DPOUSPMT UP FYJTUJOH CVJMEJOHT IBT CFFO TIPXO UP SFEVDF DPOTVNQUJPO PG MJHIUJOH FOFSHZ CZ QFS DFOU BOE VQ 0DDVQBODZ TFOTPST XIJDI UVSO MJHIUT PO BOE PGG PO UIF CBTJT PG UIF QSFTFODF PS BCTFODF PG QFPQMF BSF BMTP DSVDJBM UP MJHIUJOH DPOUSPM 5IFZ SF PGUFO UJFE UP IFBUJOH WFOUJMBUJOH BOE BJS DPOEJUJPOJOH systems as well.

8JUI IFBUJOH DPPMJOH BOE WFOUJMBUJOH UIF DIBMMFOHF MJFT JO CBMBODJOH TUBOEBSET PG JOEPPS BJS RVBMJUZ *"2 BHBJOTU UIPTF PG FOFSHZ FGGJDJFODZ %FNBOE DPOUSPMMFE WFOUJMBUJPO VTFT DBSCPO EJPYJEF TFOTPST UP TVQQMZ PVUEPPS BJS UP B CVJMEJOH JO BDDPSEBODF XJUI UIF BDUVBM PDDVQBODZ PG UIF SPPN UIBU JT UIF EFNBOE *U UIVT JNQSPWFT *"2 and saves the energy normally wasted in ventilating unoccupied spaces. " DSJUJDBM DPNQPOFOU PG JODSFBTJOH FOFSHZ FGGJDJFODZ JOWPMWFT UIF DPMMFDUJPO BOBMZTJT BOE DPNNVOJDBUJPO PG SFBM UJNF

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also take measurements and calculate TBWJOHT GSPN FOFSHZ SFUSPGJU QSPHSBNT UP IFMQ ZPV EFUFSNJOF XIFUIFS TZTUFNT equipment and mechanical controls are XPSLJOH BT UIFZ TIPVME CF 5SBJOJOH DBO BMTP IFMQ 5IF F &OFSHZ 5SBJOJOH 1SPHSBN PGGFSFE CZ UIF #VJMEJOH 0XOFST BOE .BOBHFST "TTPDJBUJPO PG #SJUJTI $PMVNCJB #0." #$ EFMJWFSFE POMJOF JO B TFMG MFBSOJOH GPSNBU JT EFTJHOFE to raise energy awareness and competenDZ UISPVHI QSBDUJDBM USBJOJOH UIBU CVJMEJOH PQFSBUPST DBO BQQMZ EBZ UP EBZ 6QPO JUT DPNQMFUJPO QBSUJDJQBOUT DBO CFUUFS JEFOUJGZ BOE JNQMFNFOU FOFSHZ TBWJOHT i5IF F &OFSHZ 5SBJOJOH 1SPHSBN XBT EFTJHOFE UP SBJTF BXBSFOFTT BCPVU FOFSHZ DPOTFSWBUJPO BNPOH FYJTUJOH GPMLT JO UIF JOEVTUSZ BOE UP HJWF UIFN B HPPE TPMJE VOEFSTUBOEJOH PG FOFSHZ QSJODJQMFT UIFZ DBO VTF JO UIFJS PXO CVJMEJOH PQFSBUJPOT u TBZT 1BVM -B#SBODIF FYFDVUJWF WJDF QSFTJEFOU PG #0." #$ Ä&#x201A;

20â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 20

11/19/11 12:49:33 PM

ASSOCIATIONS American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), B.C. chapter $BOBEB 8BZ 4VJUF #VSOBCZ # $ 7 ( 4 1IPOF www.ashrae.bc.ca/bc Mandate: 5P BEWBODF UIF BSUT BOE TDJFODFT PG IFBUJOH SFGSJHFSBUJOH BJS DPOEJUJPOJOH and ventilation.

What members get: /FXTMFUUFST BOE UFDIOJDBM IBOECPPLT EFTJHO HVJEFMJOFT SFHVMBS NFFUJOHT NFNCFSTIJQ SPTUFS Who may join: "OZPOF JOWPMWFE JO UIF IFBUJOH SFGSJHFSBUJOH BOE BJS DPOEJUJPOJOH JOEVTUSZ BT XFMM BT JOUFSFTUFE TUVEFOUT BC Apartment Owners & Managers Association (BAOMA) 8 #SPBEXBZ "WF 4VJUF 7BODPVWFS # $ 7 + : 1IPOF GBY questions@bcaoma.com; www.bcaoma.com Mandate: 5P QSPNPUF BOE TVTUBJO SFTJEFOUJBM SFOUBM IPVTJOH JO # $ UISPVHI MPCCZJOH BOE QVCMJD SFMBUJPOT BDUJWJUJFT EJSFDUFE UP MPDBM BOE QSPWJODJBM HPWFSONFOUT What members get: (FOFSBM BTTJTUBODF QIPOF TVQQPSU UFOBODZ GPSNT BOE TVQQMJFT NFEJB SFTPVSDFT BOE FEVDBUJPOBM SFTPVSDFT EJTDPVOUT XJUI USBEFT BOE TVQQMJFST Who may join: Apartment owners and property managers with holdings ranging GSPN POF SFOUBM TVJUF UP UIPVTBOET BOE TVQQMJFST UIBU PGGFS HPPET BOE TFSWJDFT UP apartment owners.

Building Officialsâ&#x20AC;&#x2122; Association of BC (BOABC) $IBUIBN 4U 4VJUF 3JDINPOE # $ 7 & ; 1IPOF GBY info@boabc.org; www.boabc.org Mandate: 5P BEWBODF IJHI DPOTJTUFOU TUBOEBSET PG CVJMEJOH PGGJDJBM QSBDUJDF UISPVHI UIF QSPGFTTJPOBM DPNQFUFODF PG JUT NFNCFST What members get: 5IF BTTPDJBUJPO JT BDUJWF JO UIF FEVDBUJPO BOE DFSUJGJDBUJPO PG CVJMEJOH JOTQFDUPST CZ PGGFSJOH FEVDBUJPOBM QSPHSBNT BOE DFSUJGJDBUJPO FYBNJOBUJPOT Who may join: 1SPWJODJBM BOE NVOJDJQBM CVJMEJOH JOTQFDUPST BOE QMBO DIFDLFST BOE FNQMPZFFT PG SFMFWBOU CSBODIFT PG HPWFSONFOU BOE DPNQBOJFT JO UIF CVJMEJOH JOEVTUSZ Building Owners and Managers Association of BC (BOMA BC) (SBOWJMMF 4U 4VJUF 7BODPVWFS # $ 7 $ 5 1IPOF GBY dtaylor@boma.bc.ca; www.boma.bc.ca Mandate: 5P BDU BT UIF WPJDF PG UIF DPNNFSDJBM CVJMEJOHT JOEVTUSZ BOE QSPNPUF FEVDBUJPO QSPGFTTJPOBMJTN BOE MFBEFSTIJQ GPS NFNCFST What members get: .FNCFSTIJQ EJSFDUPSZ POMJOF CVZJOH HVJEF MFBTJOH HVJEF OFUXPSLJOH NFFUJOHT QSPGFTTJPOBM EFTJHOBUJPOT TQFDJBM FWFOUT UPUBM XBTUF NBOBHFment recycling program.

Who may join: *OEJWJEVBMT BOE GJSNT UIBU PXO NBOBHF MFBTF NBSLFU EFWFMPQ BOE QMBO PGGJDF CVJMEJOHT JOTUJUVUJPOT HPWFSONFOU BHFODJFT JOEVTUSJBM QBSLT BOE SFUBJM DFOUSFT BOE TVQQMJFST BOE QSPWJEFST PG QSPGFTTJPOBM TFSWJDFT Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;21

PMS BC 2012.indd 21

11/19/11 12:49:33 PM

ASSOCIATIONS Condominium Home Owners Association of B.C. (CHOA) $PMVNCJB 4U 4VJUF /FX 8FTUNJOTUFS # $ 7 . " 1IPOF UPMM GSFF GBY info@choa.bc.ca; www.choa.bc.ca Mandate: 5P QSPNPUF UIF VOEFSTUBOEJOH PG TUSBUB QSPQFSUZ MJWJOH BOE UIF JOUFSFTUT PG TUSBUB QSPQFSUZ PXOFST What members get: "EWJTPSZ TFSWJDFT CVMMFUJOT FEVDBUJPO CHOA Journal and other QVCMJDBUJPOT SFTPVSDFT TFNJOBST BOE XPSLTIPQT BU SFEVDFE NFNCFS DPTUT Who may join: "OZ TUSBUB DPSQPSBUJPO XJUI B SFTJEFOUJBM DPNQPOFOU JODMVEJOH NJYFE DPNNFSDJBM SFTJEFOUJBM IJHISJTF DPOEPNJOJVNT MFBTFIPME TUSBUBT UPXOIPVTFT CBSF MBOE TUSBUBT BOE EVQMFYFT National Association of Industrial and Office Properties (NAIOP), Vancouver chapter $PMVNCJB 4U 4VJUF 7BODPVWFS # $ 7 " 3 1IPOF GBY office@naiopvcr.com; www.naiopvcr.com Mandate: 5P QSPWJEF DPNNVOJDBUJPO OFUXPSLJOH BOE CVTJOFTT PQQPSUVOJUJFT GPS SFBM FTUBUF SFMBUFE QSPGFTTJPOBMT XJUIJO UIF MPDBM DPNNFSDJBM NBSLFU What members get: $POUJOVJOH FEVDBUJPO OFUXPSLJOH PQQPSUVOJUJFT MJCSBSZ resources and social events.

Who may join: 1SPGFTTJPOBMT JO BOE BTTPDJBUFE XJUI UIF SFBM FTUBUF JOEVTUSZ Professional Association of Managing Agents (PAMA) 8 OE "WF 4VJUF 7BODPVWFS # $ 7 . # 1IPOF GBY admin@pama.ca; www.pama.ca Mandate: 5P VQIPME BOE NBJOUBJO IJHI QSPGFTTJPOBM FUIJDBM BOE FEVDBUJPOBM TUBOEBSET XJUIJO SFTJEFOUJBM QSPQFSUZ NBOBHFNFOU BOE QSPNPUF UIF BEWBODFNFOU PG and give an authoritative voice to the industry in its dealings with legislative and HPWFSONFOUBM CPEJFT What members get: -VODIFT TQFDJBM FWFOUT BOE TFNJOBST XJUI JOEVTUSZ TQFBLFST OFXT BOE B SPTUFS PG DPNNJUUFFT PO UPQJDBM JTTVFT Who may join: -JDFOTFE QSPQFSUZ NBOBHFNFOU DPNQBOJFT JOEJWJEVBM MJDFOTFE QSPQFSUZ NBOBHFST BOE B MJNJUFE OVNCFS PG TVQQPSU TFSWJDF DPNQBOJFT Rental Owners & Managers Society of BC (ROMS BC) # 1FNCSPLF 4U 7JDUPSJB # $ 7 5 ) 1IPOF UPMM GSFF GBY UPMM GSFF

info@romsbc.com; www.romsbc.com Mandate: 5P QSPWJEF TFSWJDFT QSPEVDUT BOE SFQSFTFOUBUJPO UP IFMQ NFNCFST TVDceed as rental owners.

What members get: *NNFEJBUF SFTQPOTF UP RVFTUJPOT CZ QIPOF BOZXIFSF JO # $ MFHBM GPSNT CJNPOUIMZ OFXT NBHB[JOF JOTVSBODF EFTJHOFE TQFDJGJDBMMZ GPS PXOFST PG small rental properties.

Who may join: "MM PXOFST BOE NBOBHFST PG SFTJEFOUJBM SFOUBM QSPQFSUZ JO # $ 22â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 22

11/19/11 12:49:33 PM

ADVICE TO MANAGERS

Your elevator -JGFMJOF PG ZPVS CVJMEJOH #Z /PSNBO )JMM

A

T BO PXOFS ZPV SF SFTQPOTJCMF GPS LFFQJOH ZPVS CVJMEJOH T WFSUJDBM USBOTQPSUBUJPOT TBGF SFMJBCMF BOE FGGJDJFOU 5IF MPOHFWJUZ PG FMFWBUPST DPNFT down to preventative maintenance 1. /FWFS CF BGSBJE UP BTL ZPVS TFSWJDF QSPWJEFS GPS UIF RVBMJGJDBUJPOT PG UIF NFDIBOJDT XIP XJMM XPSL JO ZPVS CVJMEJOH 5IFZ OFFE TQFDJGJD USBJOJOH BOE experience with your equipment. While UIF DIPJDF PG DPNQBOZ JT JNQPSUBOU optimal delivery usually comes down to a good mechanic.

FOTVSF UIBU QFSGPSNBODF PG BMM SFRVJSFE UBTLT BOE UFTUT JT NFFUJOH DPEF GPS the mandatory monthly and annual SFRVJSFNFOUT *U T ZPVS SFTQPOTJCJMJUZ VOEFS UIF 4BGFUZ 4UBOEBSET "DU UP NBLF TVSF TBGFUZ UFTUT BSF DPOEVDUFE every three years in B.C. Pricing: (P MPX BOE EFMJWFSZ TVGGFST Pricing must realistically suit the SFRVJSFNFOUT PG UIF UZQF PG FRVJQNFOU UP CF NBJOUBJOFE BOE UIF EFNBOET PG UIF CVJMEJOH

Contracts: (FOFSBMMZ B OBUJPOBM DPOUSBDU QSFQBSFE CZ B DPOTVMUBOU JT CBMBODFE GPS CPUI ZPVS PXO BOE ZPVS TFSWJDF QSPWJEFS T JOUFSFTUT "MM UPP PGUFO DPOUSBDUT QSFQBSFE CZ QSPWJEFST XFJHI UPP IFBWJMZ JO UIF QSPWJEFS T GBWPVS BOE BSF WBHVFMZ XPSEFE $POUSBDUVBM PCMJHBUJPOT NVTU CF TQFDJGJD BOE DBSWFE JO TUPOF SFHBSEJOH GPS FYBNQMF UIF TDIFEVMJOH PG 1. BOE BEIFSFODF UP UIF 4BGFUZ 4UBOEBSET "DU PG # $ )JHI speed commercial highrise elevators JOFWJUBCMZ SFRVJSF XFFLMZ PS CJXFFLMZ 1. BOE ZPVS DPOUSBDU BOE 1. EPDVNFOUBUJPO TIPVME DMFBSMZ SFGMFDU UIJT Also make sure your contract includes UIF $4" # FMFWBUPS DPEF #FUUFS TUJMM JG ZPV SF QMBOOJOH UP FOUFS JOUP B DPOUSBDU OPX NBLF TVSF UIF UFSNT JODMVEF $4" # BOE # NBOEBUPSZ monthly maintenance. Your PM documentation should also include the # SFRVJSFNFOUT UP IFMQ DMFBSMZ

Standards and accountability: 5IF $4" # FMFWBUPS DPEF JT UIF NJOJNVN TUBOEBSE BOE NVTU UIFSFGPSF CF NFU PS FYDFFEFE BU BMM UJNFT "T PXOFS ZPV SF SFTQPOTJCMF GPS NPOJUPSJOH EFMJWFSZ CZ DPMMFDUJOH BOE GJMJOH DPQJFT PG FWFSZ 1. EPDVNFOU FYFDVUFE CZ UIF TFSWJDF QSPWJEFS T NFDIBOJD GPS BMM UBTLT QFSGPSNFE PO ZPVS TZTUFNT *OEFFE UIF CJHHFTU NJTTFE BTQFDU PG FMFWBUPST JT BDDPVOUBCJMJUZ 4DSVUJOJ[F ZPVS QSPWJEFS T EFMJWFSZ CZ PCUBJOJOH DPQJFT PG UIF PM documentation every week and month depending on the contractual BSSBOHFNFOUT BOE TFSWJDF EFNBOET GPS ZPVS CVJMEJOH #Z DPEF DPQJFT PG BMM 1.

EPDVNFOUBUJPO NVTU CF LFQU PO TJUF GPS GJWF ZFBST JO MPHCPPL GPSNBU *EFBMMZ service providers supply documentaUJPO JO USJQMJDBUF GPSNBU MFBWJOH POF DPQZ JO UIF FMFWBUPS NBDIJOF SPPN UIF TFDPOE XJUI UIF CVJMEJOH PXOFS BOE UIF UIJSE XJUI UIF NFDIBOJD GPS Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;23

PMS BC 2012.indd 23

11/19/11 12:49:33 PM

ADVICE TO MANAGERS

As an owner, youâ&#x20AC;&#x2122;re responsible for keeping your buildingâ&#x20AC;&#x2122;s vertical transportation safe, reliable and efficient IJT PGGJDF %PDVNFOU UIF IPVST PG delivery and whether the mechanic JT DBMMFE BXBZ *U T BEWJTBCMF UP LFFQ B iUJNF JO m UJNF PVUu MPH JO XIJDI ZPV OPUF BDDFTT UP UIF CVJMEJOH BOE FMFWBtor machine room and the arrival and EFQBSUVSF PG UIF NFDIBOJD "MTP LFFQ BO PDDVSSFODF CPPL UP NPOJUPS BMM calls placed to the provider. With an FBHMF FZF NPOJUPS TZTUFNT EFMJWFSZ UP FOTVSF JU BCJEFT CZ ZPVS DPOUSBDU BOE DPEF PCMJHBUJPOT 1. EPDVNFOUBUJPO JT BO FYUFOTJPO PG UIF DPOUSBDU JO QMBDF %PO U SFMZ PO ZPVS QSPWJEFS UP LFFQ BO FMFDUSPOJD SFDPSEJOH TZTUFN CFDBVTF QSPWJEFST UIBU QSPNPUF BOE use such documentation rarely meet UIF DPEF SFRVJSFNFOUT CZ JOTUBMMJOH hard copies on site.

Check that â&#x20AC;¦ r WBMJE DPOUSBDU JT JO QMBDF r #$ 4BGFUZ "VUIPSJUZ #$4" PQFSBUJOH QFSNJU JT WBMJE XJUI GFFT VQ UP EBUF

r TBGFUZ UFTUT BSF DVSSFOU r OP EJSFDUJWFT BSF PVUTUBOEJOH r FMFWBUPS NBDIJOF SPPN IBT B TFSWJDFE GJSF FYUJOHVJTIFS r FMFWBUPS NBDIJOF SPPN IBT BEFRVBUF MJHIUJOH JODMVEJOH FNFSHFODZ MJHIUJOH and access-area lighting; r FMFWBUPS DBC JOUFSJPS NFFUT BMM TUBOEBSET

r DPEF SFRVJSFE JO DBS DPNNVOJDBUJPO JT working; r FOUSBODF TJMMT BSF DMFBOFE SFHVMBSMZ r QVTI CVUUPOT BSF DMFBO BOE JO HPPE repair; r FMFDUSPOJD EPPS QSPUFDUJPO TZTUFN works; and r EBJMZ PS BU MFBTU XFFLMZ GMPPS MFWFMMJOH JT DIFDLFE GPS USJQQJOH IB[BSET Report immediately to your provider BOZ VOVTVBM TPVOET TIBLJOH WJCSBUJPO CPVODJOH FMFWBUPST NJTTJOH GMPPST EPPST OPU PQFOJOH FUD "MM JODJEFOUT BSF SFQPSUBCMF UP UIF #$4" Audits: )BWF BO VOCJBTFE JOEFQFOEFOU FMFWBUPS PQFSBUJPOBM BVEJU QFSGPSNFE SFHVMBSMZ 'SFRVFODZ XJMM EFQFOE PO ZPVS CVJMEJOH T EFNBOET 'PS FYBNQMF you might audit every three to six NPOUIT UP LFFQ PO UPQ PG UIF QSPWJEFS T EFMJWFSZ NBLF UIF QSPWJEFS BDDPVOUBCMF BOE FOTVSF UIF EPDVNFOUFE FWJEFODF PG XPSL QFSGPSNFE matches the actual delivery. Ä&#x201A; Norman Hill is owner of Canadian Elevator Quality Assurance Inc.

24â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 24

11/19/11 12:49:36 PM

Access control

NAVIGATOR inc.

Surveillance Systems

604-671-2254

24 Hour Service

Videophone z Enterphone z Managed/Hosted Access

KANTECH Access Control and Integrated Systems

“The Access Control Experts” Casino Certified

Sales

z

Service

z

Installation

Member

Accountants/accounting services

Analysis – inspections

LeZfm\i`e^ KfdfiifnËj Jligi`j\j# Kf[Xp Ask for a Certified & Licensed Inspector!

>c\ee ;loYlip 8jjfZ`Xk\j 9l`c[`e^ @ejg\Zk`fe Xe[ :fejlck`e^

“We provide critical information to help Property Managers and their clients save -'+$,)+$),') their very valuable time, with verification/ (), ;\Y\Zb Jki\\k E\n N\jkd`ejk\i confirmation/investigation.”

BBB Member with an A+ Rating nnn%^c\ee[loYlip$`ejg\Zk`fej%Zfd Property Managers’ Source Book 2012—25

PMS BC 2012.indd 25

11/19/11 12:49:37 PM

Air conditioning 1490 VENABLES STREET VANCOUVER, B.C. V5L 4X8 TELEPHONE: (604) 255-2461 FAX: (604) 255-5145

REFRIGERATION & AIR CONDITIONING CO. LTD.

Providing HVAC & Refrigeration service to Vancouver’s building management community since 1957.

From office building installations to specialized computer and industrial environments, we offer a full selection of retrofit and upgrade services for HVAC systems. In addition, we offer multiple levels of planned maintenance support for all our services to maximize your refrigeration and cooling system investment.

engineering + design + drafting + design build+ 24 hr service + planned maintenance + online access to account service history Tel:

(604) 255-2461 Toll Free: 1-800-774-5411 www.broadwayrefrigeration.com

26—Property Managers’ Source Book 2012

PMS BC 2012.indd 26

11/19/11 12:49:37 PM

Appliances Coinamatic offers a wide range of products and services for all of your laundry needs. Â&#x2021; Increase resident safety and building security by removing cash completely from your building Â&#x2021; Lower your utility costs by up to 42% with state-of-the-art HE Front Load Equipment

For a FREE no-obligation survey of your laundry services call 1.877.755.5302 or email info@coinamatic.com

www.coinamatic.com

Associations

PAINT QUALITY ASSURANCE 1SPUFDUJPO GPS ZPVS 1BJOUJOH 1SPKFDUT

Insist on the Paint Quality Program offered through MPDA WE PROVIDE t 4JUF 4QFDJĂśD 3FQBJOUJOH 4QFDJĂśDBUJPOT t "O *OTQFDUJPO 1SPHSBN $POTVMUBUJPOT t 5FDIOJDBM 4VQQPSU GPS "SDIJUFDUT 4QFDJĂśFST BOE 1SPQFSUZ .BOBHFST paintinfo.com ¡ specifypaint.com ¡ specifygreen.com *OHFMUPO "WF #VSOBCZ 7 $ ( 1IPOF 'BY &NBJM JOGP!NQEB OFU Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;27

PMS BC 2012.indd 27

11/19/11 2:00:14 PM

Blinds/window coverings THE SMART CHOICE SINCE 1952 Quality blinds don't cost youâ&#x20AC;Ś They save you!

t $VTUPN NBEF BOE WFOFUJBOT t 8PPE CMJOET t 3PMMFS TIBEFT t 7FSUJDBM CMJOET t %SBQFSJFT $MFBOJOH t 3FQBJST t 1BSUT t 4BMFT

604 874-1121 www.venetianblindcentre.ca 331 West 7th Avenue, Vancouver (Parking in back) $PNNFSDJBM BOE SFTJEFOUJBM t 1JDL VQ BOE EFMJWFSZ BWBJMBCMF

Boilers/energy management

Increase the Value of Your Building!

And do it with a Payback of Less Than Three Years!

Kemp Agencies Limited In conjunction with Camus Hydronics Ltd.

Let Kemp Agencies increase the energy efďŹ ciency of your building hot water heating system and/or domestic hot water heating system with an upgrade of your existing hot water boilers to a condensing or near-condensing high efďŹ ciency hot water boiler by Camus Hydronics Ltd. Not only Save Operating Costs but also Increase the Value of your Building Asset.

Kemp Agencies is pleased to introduce the new Camus DynaForce and DynaMax Fully Condensing Hot Water Boilers with effciencies to 97%

For more info on how a DYNAFLAME HIGH-EFFICIENCY BOILER can increase performance and save money, contact: KEMP AGENCIES LIMITED PHONE: 1.604.876.9297 ext. 137 3590 Commercial Street FAX: 1.604.876.1199 Vancouver, BC V5N 4E9 TOLL FREE: 1.800.663.6169 ext. 137 Serving Vancouver for 35 years!

Es Fre tim e ate

Uniclean Systems Inc.

s

604-515-0614

info@unicleansystems.com We do both small and large ofďŹ ce areas

Better Business Bureau Member 28â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 28

11/19/11 12:49:38 PM

Building envelope maintenance Dura Seal is a Specialty Contractor.

Bonded and Insured #306 Ă? 2071 Kingsway Ave Port Coquitlam, BC V3C 6N2 Phone: (604) 472-1919 Fax: (604) 472-1917 HPO CertiĂ?ed

We have identiĂ?ed several niche areas within the high rise and low rise construction industry and developed the expertise to excel in those areas.

Dura Seal specializes in: ÂĽ Window and Glazing replacement or rehabilitation ÂĽ Sealant and Coating application ÂĽ Building Envelope Maintenance ÂĽ Concrete repair and injection

Website:www.duraseal.ca Email: oÄ&#x20AC;ce@duraseal.ca

Building maintenance ONE STOP SHOPPING

5PUBM .BJOUFOBODF 4FSWJDFT r $PNNFSDJBM 3FUBJM 3FTJEFOUJBM *OEVTUSJBM r $PNQMFUF +BOJUPSJBM 4FSWJDFT r &YUFSJPS $MFBOJOH $VSC 4XFFQJOH r 1PXFS XBTIJOH 8JOEPX $BOPQZ $MFBOJOH r (SBGGJUJ 3FNPWBM r i)BOEZNBO 4FSWJDFur )PVS $VTUPNFS 4FSWJDF

#6*-%*/( ."*/5&/"/$& â&#x20AC;&#x153;Our Name Says It Allâ&#x20AC;?

Call Nelson for a free estimate

604-644-9042 Or 24 hour customer service

Serving the Lower Mainland since 1986

604-682-1800

t &YUFSJPS .BJOUFOBODF t -JUUFS $POUSPM t -BOETDBQF 4FSWJDFT Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;29

PMS BC 2012.indd 29

11/19/11 12:49:38 PM

Building maintenance

Commercial, Strata and Industrial Janitorial Services

604-465-4699 1-866-543-4666

s 4ILE AND GROUT CLEANING CARPET CLEANING s 0OST CONSTRUCTION CLEANS s 4ILE RElNISHING s 7AREHOUSE mOOR SCRUBBING

www.corporatecleaning.bc.ca Building maintenance

INTEGRATED PROJECT DELIVERY REAL ESTATE STRATEGY + ARCHITECTURE + INTERIOR DESIGN ENGINEERING + CONSTRUCTION + MAINTENANCE

W W W.O M I C R O N A E C .C O M TO L L- F R E E 1 8 7 7 6 3 2 3 3 5 0

United Cleaning Services Limited

â&#x20AC;¹ Daily and Periodic Janitorial â&#x20AC;¹ Window Cleaning â&#x20AC;¹ Carpet Care â&#x20AC;¹ Maintenance of Parking Lots â&#x20AC;¹ Snow Removal & Landscaping

www.ucsl.com (604) 368.2528

30â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 30

11/19/11 12:49:39 PM

Building maintenance (604.663.2255) www.NiklsOneCall.com

We service your ... ● Shopping Malls ● Rental Buildings ● Strata Complexes

Nikls “One CALL” Property Services has been providing building and shopping plaza maintenance services to professional property managers since 1994. Our growth and diversification has enabled us to retain expertise, knowledge and the right equipment to handle the day to day operational tasks of property maintenance and emergency response.

Operating from our 9,000 sq ft facility, we have more than 30 personnel in the field, ready to provide you with our unique One Call service.

PROPERTY MAINTENANCE SERVICES Locksmithing, Rekeying, Mailboxes, Electric Strikes, Door Closers Security Upgrades, Burglary Prevention Guards, High Security Locks Door & Window Repairs, Glass Replacement, Wood & Metal Doors Garage Gate Repairs, Preventative Maintenance, Remote Openers Electrical Repairs, Service, Electrical Upgrades, Infrared Inspections Plumbing, HW Tanks, Drains, Leaks, Upgrades, Catch Basins, Mains Painting & Drywalling, Hole Repairs, Tiles, Carpet, Laminate Flooring Flood Restoration, Emergency Water Extraction, Mold Cleanup Masonry Repairs, Concrete Grinding, Coring, Sidewalk Pavers Mobile Welding, Aluminum, Steel, Stainless Steel Metal Fabrication, Custom Gates, Railings and Enclosures Asphalt Repairs, Pot Holes, Speedbumps, Line Painting Pressure Washing, Hot and Cold Water, Gum Removal Bucket Truck Service, 48ft Reach, Light Poles & Building Lighting Pump Truck Service, Hydroflushing, including Underground Parkades Handyman Service, General Repairs, Bird Spikes & Netting Lot Maintenance, Rubbish Removal, Graffiti Removal It is our objective to take on the operational challenges of a property manager’s portfolio to free their time to deal with the other property management issues. For example, One CALL to our 24 hour service number will dispatch necessary trades such as a locksmith, plumber, and cleanup crew to handle an emergency flood, whether it’s 2:00 PM or 2:00 AM, just by making One CALL. We would welcome the opportunity to review our services with you to start saving you time while simplifying your workload.

Innovative Service Solutions for Property Managers Since 1994

Property Managers’ Source Book 2012—31

PMS BC 2012.indd 31

11/19/11 12:49:39 PM

Building maintenance

Five Star Service.

Five Star Maintenance.

BC's largest building maintenance ďŹ rm specializing in servicing residential and strata buildings

Full building maintenance, caretaker and janitorial services tailored to ďŹ t your unique needs for residential/strata buildings.

201 â&#x20AC;&#x201C; 2555 Commercial Drive, Vancouver BC V5N 4C1 T: 604-435-0515 F: 604-435-0516 E: info@ďŹ vestarbc.ca W: www.ďŹ vestarbc .ca

Building maintenance

Let us make your building CLEAN & GREEN CONTRACT CLEANIN Ă&#x160;UĂ&#x160; ,* /Ă&#x160; Ă&#x160;UĂ&#x160;7 "7Ă&#x160; Ă&#x160; *, --1, Ă&#x160;7 - Ă&#x160;UĂ&#x160;*"7 ,Ă&#x160;-7 * Try out our professional customized services. Allow our integrated cleaning system to reduce your cleaning costs while improving your indoor air quality.

Ask how you can audit the cleaning from your desktop with our Cleantelligent software Tel 604-253-4698 | Fax 604-253-5648 info@ultratechcleaning.com | www.ultratechcleaning.com Professional Memberships: BOMA BCCCA CMI BCSCA

Chimney maintenance Vancouver Chimney Chief Ltd. r $IJNOFZ $MFBOJOH r 3FQBJST r 3BJO $BQT r %VDU %SZFS 7FOUT r "QBSUNFOUT $PNQMFYFT r .FNCFS PG UIF ### r 8 & 5 5 $FSUJĂąFE Celebrating more than 30 years in business

www.chimneychief.com 1222 Frances St, Vancouver r DIJNOFZDIJFG!TIBX DB

32â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 32

11/19/11 12:49:40 PM

Commercial lighting :HVWHUQ &DQDGD¶V /DUJHVW /LJKWLQJ 'LVWULEXWRU /$036 a %$//$676 a /(' ),;785(6 a +,' a ,1'8&7,21 5(752),76 a 5(%$7( &2168/7$176 'HOWD +HDG 2I¿FH 3KRQH ZZZ FRPOLJKW FRP

6SHFLDOL]LQJ ,Q (QHUJ\ (I¿FLHQW 6ROXWLRQV

Consulting

LeZfm\i`e^ KfdfiifnËj Jligi`j\j# Kf[Xp Ask for a Certified & Licensed Inspector!

>c\ee ;loYlip 8jjfZ`Xk\j 9l`c[`e^ @ejg\Zk`fe Xe[ :fejlck`e^ Serving the Lower Mainland, Fraser Valley and Sea-to-Sky Corridor

• Available on short notice • “Not ‘just another’ inspection firm” • BCIT trained and fully insured -'+$,)+$),') • 12 years experience as a licensed Property Manager (), ;\Y\Zb Jki\\k • Complete, thorough and detailed inspections from top to bottom E\n N\jkd`ejk\i • Written Reports available immediately after your inspection • Member - ASTT and BC Institute of Property Inspectors

nnn%^c\ee[loYlip$`ejg\Zk`fej%Zfd

Doors 24 HOUR EMERGENCY SERVICE

604-597-4040 Repair costs spiraling out of control?

Call Door Pro and let us put our 28 years of experience to work for you. s -AINTENANCE SERVICE PROGRAMS DESIGNED TO REDUCE OPERATING AND REPAIR COSTS s 7RITTEN SERVICE REPORTS AFTER EACH VISIT WITH RECOMMENDATIONS TO IMPROVE SAFETY RELIABILITY AND SECURITy. Property Managers’ Source Book 2012—33

PMS BC 2012.indd 33

11/19/11 12:49:41 PM

Doors (604.663.2255) www.NiklsOneCall.com Apartment Doors and Garage Gates 24 Hr. Emergency Repairs • Garage Gates Quarterly Service

• Door and Frame Replacement

• Custom Built Gates & Enclosures

• Repairs after Break and Entry

• Gate Security Upgrades

• Steel, Wood, and Glass Doors

Innovative Service Solutions for Property Managers Since 1994

Doors

SAM’S

GARAGE DOORS ■

Sales

■ 24

hr service

Specializing in parking security gates 3FTJEFOUJBM r $PNNFSDJBM (BSBHF %PPST Serving the Lower Mainland Since 1990 Office 604-554-0145 | Fax 604-554-0146

Doors Valley All–Door Distributing Ltd. ¥ Serving the property management community for 37 years ¥ 24 hour emergency service security gates ¥ Installation of radio control systems ¥ Service and inspection contracts ¥ Fire door replacement Phone: 604.533.4121 Fax: 604-533-4632 Email: valleyalldoor@telus.net 34—Property Managers’ Source Book 2012

PMS BC 2012.indd 34

11/19/11 12:49:41 PM

Doors – repair

Doors – repair Sales, Parts & Repairs For All Types Of Door Closers, Panic Hardware, Fire Doors, Commercial Doors, Revolving Doors & All Types Of Automatic Doors

24 HR. EMERGENCY SERVICE AUTHORIZED DEALER

besam

113 – 11121 Horseshoe Way TEL: 604-272-5611 Richmond FAX: 604-272-5822 www.pacificdoor.com

Drainage (604.663.2255) www.NiklsOneCall.com Plumbing & Drainage Repair • Catch Basin & Storm Cleaning • Hydro-Flushing • Water Main & Drain Repair

Innovative Service Solutions for Property Managers Since 1994

Property Managers’ Source Book 2012—35

PMS BC 2012.indd 35

11/19/11 12:49:42 PM

Drainage

Blue Mountain Services Ltd. RESIDENTIAL

S

COMMERCIAL

S

INDUSTRIAL

#10 – 3051 Underhill Ave. Burnaby, BC V5A 3C2

24-Hour Emergency Service

604-444-3711 * 1 Ê U Ê / Ê U Ê , Ê U Ê , Ê " / , /

Professional Service Work with Stratas Serving the Entire Lower Mainland Camera Work (CD provided) All plumbing repairs and replacements All heating repairs and replacements Fast response time www.bluemountainservices.com Fax: 604-444-3611

Serving the Entire Lower Mainland

Duct cleaning

LTD. Specializing in:

s Furnace & Air Conditioning Duct Cleaning s Dryer Vent Cleaning ~ Residential Buildings ~

Duct & dryer vent cleaning is the healthiest indoor improvement investment you will ever make! s Reduces heating/maintenance costs s Helps maintain a cleaner home s Reduces fire hazards in clothes dryer s Cuts down problems with allergies or respiratory problems Call for a FREE inspection and written estimate.

Phone: 604-589-1112 Cell: 604-306-7283 E-mail: sales@Clean-Air.ca Website: Clean-Air.ca

Customer Satisfaction Guaranteed 36—Property Managers’ Source Book 2012

PMS BC 2012.indd 36

11/19/11 12:49:42 PM

Duct cleaning

SERVICES CANADA LTD. UPFRONT SELLING. You pay the same price you have been quoted.

ASK AROUND. Air-Vac Services is very well known and respected in the industry.

Over 40 years in the business of air duct cleaning.

Services provided: Dryer Vent Cleaning â&#x2013; Outside only cleaning t )JHI SJTF SBQQFMMJOH t -PX SJTF -BEEFS XPSL â&#x2013; In & Out complete cleaning â&#x2013; In-suite C.O.D. cleaning â&#x2013; Common laundry exhaust cleaning â&#x2013; Video inspections â&#x2013; Booster fan supply & install

Ventilation Cleaning â&#x2013; )7"$ TZTUFN DMFBOJOH â&#x2013; )BMM QSFTTVSF TZTUFN DMFBOJOH Garbage Chute Cleaning Air Filter Sales & Service Furnace & Air Duct Cleaning

Ph 604 882 9290 Fax 604 882 9295 contact@airvacservices.com

www.airvacservices.com Air-Vac Services has been locally owned and operated since 1966.

Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;37

PMS BC 2012.indd 37

11/19/11 12:49:43 PM

Electrical

(604.663.2255) www.NiklsOneCall.com Electrical Repairs & Lighting Service

↑ 48 ft ↓

Call us to service your pylon signs, parking lot & building lights, neon, and electrical issues.

Innovative Service Solutions for Property Managers Since 1994

Electrical contractors

Introducing our Preventative Maintenance Program which includes: r *OGSBSFE 5IFSNPHSBQIZ r 6MUSBTPOJD 5FTUJOH r *OTQFDUJPO QFSGPSNFE CZ B $FSUJñFE &MFDUSJDJBO 5FDIOJDJBO

24 HOUR EMERGENCY SERVICE 'PS TFSWJDF DBMM 4BTDP BU

604.299.1640 PS HP UP www.sascocontractors.com

111 - 3070 Norland Avenue, Burnaby, BC V5B 3A6

United Cleaning Services Limited

YOUR ONE SOURCE FOR INTERIOR & EXTERIOR F FACILITY Y MAINTENANCE SER RVICES

WWW.UCSL.COM

Tel: (604) 368.2528

38—Property Managers’ Source Book 2012

PMS BC 2012.indd 38

11/19/11 12:49:44 PM

Elevator maintenance Serving You Since 1974

Richmond Elevator is Canadaâ&#x20AC;&#x2122;s largest independent elevating devices service provider, providing quality service, maintenance, and repairs to existing equipment, along with new construction and modernizations.

Since 1974 we have prided ourselves on our prompt service and immaculate attention to detail. Richmond Elevator has the largest elevator manufacturing facility in Canada and as such we are completely customizable for all your needs and requirements. Please contact us today with any questions about your current elevator needs.

We specialize in cylinder replacements ::: 24 Hour Rapid Response Technicians all over Lower Mainland Yesterday Richmond Elevator carried 15 million people. Today we will do it all over again!

Please visit our website to learn more! ::: www.richmond-elevator.com 12091 #5 Road, Richmond, British Columbia, Canada, V7A 4E9 P. 604-274-8440 ::: F. 604-274-0099 ::: E. Info@richmond-elevator.com

Fire alarms

Fire protection

Fraser Valley Hydrant Services t 'JSF )ZESBOU 4FSWJDF .BJOUFOBODF 1SPHSBNT t &NFSHFODZ 3FQBJST t #BDLnPX 1SFWFOUPST 5FTUJOH *OTUBMMBUJPOT

5FM 'BY & NBJM GWIZESBOUTFSWJDF!UFMVT OFU

o .BZDSFTU 8BZ 3JDINPOE #$ 7 7 8 Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;39

PMS BC 2012.indd 39

11/19/11 12:49:44 PM

Fire protection

ASK THE EXPER S We know Life Safety to a â&#x20AC;&#x153;Tâ&#x20AC;?.

We are a national company with 30 ofďŹ ces coast-to-coast. Count on our expertise and 24 hour Emergency Service for peace of mind.

Capabilities: Sprinklers Fire Safety Plans Fire Alarm Systems

Emergency Lights Standpipes/Fire Hoses Antifreeze Loops Kitchen Hoods Fire Extinguishers

Fire Hydrants Back Flow Prevention Special Suppression Fire Pumps

Rely on us for Fire Safety Plans and all Sprinkler/Fire Alarm Inspections! www.troylfs.com

t

Fire safety

United Cleaning Services Limited

â&#x20AC;š Daily and Periodic Janitorial â&#x20AC;š Window Cleaning â&#x20AC;š Carpet Care â&#x20AC;š Maintenance of Parking Lots â&#x20AC;š Snow Removal & Landscaping

www.ucsl.com (604) 368.2528

40â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 40

11/19/11 12:49:45 PM

Floor restoration

GOT CONCRETE? Contact your Concrete Floor Specialists today!

Telephone: 604.629.8705 web: www.fab-u-floors.com Inspections

LeZfm\i`e^ KfdfiifnËj Jligi`j\j# Kf[Xp Ask for a Certified & Licensed Inspector!

>c\ee ;loYlip 8jjfZ`Xk\j 9l`c[`e^ @ejg\Zk`fe Xe[ :fejlck`e^

“We provide critical information to help Property Managers and their clients save -'+$,)+$),') their very valuable time, with verification/ (), ;\Y\Zb Jki\\k E\n N\jkd`ejk\i confirmation/investigation.”

BBB Member with an A+ Rating

Es Fr tim ee at es

nnn%^c\ee[loYlip$`ejg\Zk`fej%Zfd Serving Vancouver for 35 years!

Uniclean Systems Inc.

604-515-0614 info@unicleansystems.com We do both small and large office areas

Better Business Bureau Member Property Managers’ Source Book 2012—41

PMS BC 2012.indd 41

11/19/11 12:49:45 PM

Fuel management

42—Property Managers’ Source Book 2012

PMS BC 2012.indd 42

11/19/11 12:49:46 PM

Generators

6,0621 0$;:(// 32:(5 *(1(5$7,21 ,1'8675,$/ (1*,1(6

3URXGO\ VHUYLQJ WKH /RZHU 0DLQODQG IRU RYHU \HDUV (0(5*(1&< *(1(5$725 6(59,&,1* *(7 7+( %(67 ,1 0$,17(1$1&( 6(59,&( x

6HUYLFH ZKHQ \RX QHHG LW KRXUV D GD\ ² GD\V D ZHHN

x

)RU DV ORQJ DV \RX QHHG LW 3ODQQHG PDLQWHQDQFH SURJUDPV

x

&HUWLILHG DQG H[SHULHQFHG WHFKQLFLDQV &HUWLILHG WR SHUIRUP ZRUN LQ \RXU PXQLFLSDOLW\ $677 &HUWLILHG 7HFKQLFLDQV

x &RPPLWWHG 0DLQWDLQLQJ HTXLSPHQW WR &6$ DQG %& )LUH &RGHV x

)XOO\ HTXLSSHG VHUYLFH YHKLFOHV

'RQ·W EH OHIW LQ WKH GDUN &DOO

)RU \RXU IUHH FRQVXOWDWLRQ

ZZZ VLPVRQ PD[ZHOO FRP Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;43

PMS BC 2012.indd 43

11/19/11 12:49:46 PM

Glass You Will Find Satisfaction With….

INC. Storefront repairs & renovations Replacement and repairs Commercial and residential glass and Door repairs plus auto glass 24 Hour Emergency Service Head office: 7915 Edmonds St, Burnaby BC V3N 1C1 Tel: 604-525-5365 Fax: 604-525-5369 Toll Free: 1-877-525-5365 Email: action_glass@telus.net / www.actionglassbc.com

Graffiti removal

Our services are tailor-made to meet our client’s needs and include - Graffiti Removal & Abatement - Gum Removal & Sidewalk Cleaning - Wrap Programs - Anti-Graffiti Landscape Design - Snow Removal - We use EcoLogo™ certified products - Fully Insured/WCB Don’t pay too much for graffiti removal!

Call 604-629-7931 or email hotline@acegraffiti.com www.acegraffiti.com or search “Ace Graffiti” on Facebook 44—Property Managers’ Source Book 2012

PMS BC 2012.indd 44

11/19/11 12:49:47 PM

Graffiti removal

Eco-Friendly HOT WATER ■ COMMERCIAL r (SBîUJ 3FNPWBM ■ INDUSTRIAL r %JTUSJCVUPS PG %FMUB &OWJSPDMFBO (SBîUJ ■ GUM REMOVAL 3FNPWBM BOE $MFBOJOH 1SPEVDUT ■

Fully Insured Worksafe BC detailpressurewashing@shaw.ca

604 351 5868

www.detailpressurewashing.com

Green building Vancouver’s not for profit contractor

AFFORDABLE QUALITY CHARITABLY · Renovations · Windows & doors

· Home repairs · Handyman services

· Weatherization · Painting

www.embersgreenrenovations.com

Free Assessment 1-888-930-7366 Green building certification

Property Managers’ Source Book 2012—45

PMS BC 2012.indd 45

11/19/11 12:49:47 PM

Heating

KPH

KEITH P,5-").' & H%!4).' CO L4$ 100 Year Anniversary 1911 - 2011

604-988-5241

Commercial - Industrial - Residential

Fax: 604-988-5399

24 Hour Emergency Service Calls

For all your plumbing, heating, refrigeration & A/C needs 0REVENTATIVE -AINTENANCE 3ERVICE s 0LUMBING s $RAINING (EATING s "OILERS s 'AS s ! # s #ONTROLS s 2EFRIGERATION #1 - 40 Gostick Place, North Vancouver, V7M 3G3

Heating

Jc^kZghVa =ZVi^c\ AiY

PLUMBING, HEATING & AIR CONDITIONING

24 HOUR SERVICE Free Estimates Reasonable Rates

604.873.3551

Since 1975

FAX â&#x20AC;&#x201C; 604-248-1700

www.universalheating.ca

HVAC

Your total solution provider! www.customair.org

1835 Broadway Street, Port Coquitlam BC, Canada V3C 4Z1 Tel: 1-604-945-7728 Fax: 1-604-945-0467 Toll Free: 1-800-641-6838 Greater Vancouver Î&#x2021; Fraser Valley Î&#x2021; Whistler Sea to Sky Î&#x2021; Okanagan Î&#x2021; Southern Interior Planned Maintenance Î&#x2021; 24/7 Emergency Service Î&#x2021; Installations Î&#x2021; Retro-fit and Design Refrigeration Î&#x2021; Air Conditioning Î&#x2021; Ventilation Î&#x2021; Heating Î&#x2021; Heat Pumps Î&#x2021; Boilers Î&#x2021; GeoUhermal Î&#x2021; Plumbing Î&#x2021; Electrical

46â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 46

11/19/11 12:49:48 PM

Heating/HVAC services

Spears

“The Pump Service Centre” Quality Service Since 1960

SALES & SERVICES LTD. COMMERCIAL • INDUSTRIAL • RESIDENTIAL BOILERS • MOTORS • CONTROLS PUMPS – SUBMERSIBLE / HVAC / FIRE /WELL / BOOSTER • SALES • INSTALLATION • SERVICE • CONSULTATION • MAINTENANCE • TECHNICAL DESIGN 9,000 Sq. Ft. Parts, Repair, and Warranty Service Facility 24-Hour Fully Equipped Mobile Service Fleet

(604) 872-7104 Local 122 Toll Free: 1-800-663-6169 • Fax: (604) 872-7102 3586 Commercial St., Vancouver, BC V5N 4E9 Phone: (604) 513-2445 • Fax: (604) 513-2446 Unit #11, 19725 Telegraph Trail, Port Kells/Langley, BC Monday-Friday 7:30-5:00 www.spearssales.com

HVAC Trane improves the performance of buildings around the world.

Trane provides an optimal indoor building environment through the use of efficient heating, ventilation and air conditioning systems, contracting services, as well as parts support for commercial buildings.

For more information, contact: 1-604-473-5600 or visit us at www.trane.com

United Cleaning Services Limited

YOUR ONE SOURCE FOR INTERIOR & EXTERIOR F FACILITY ACILITY MAINTENANCE SER SERVICES VICES

WWW.UCSL.COM

Tel: (604) 368.2528 Property Managers’ Source Book 2012—47

PMS BC 2012.indd 47

11/22/11 1:03:40 PM

Industrial overhead doors

Overhead Door Company of Vancouver 4263 Phillips Avenue, Burnaby, BC V5A 2X4 Tel: (604)420-4411 Fax: (604)420-5749 www.overheaddoor.ca

24 HOUR EMERGENCY SERVICE 604-420-4411 Complete Security Parking Door Installations Access Control Systems Preventative Maintenance Programs Overhead Doors Rolling Steel Doors Electric Operators Radio Transmitters and Receivers

Members of the Canadian Door Institute and the Greater Vancouver Home Builders Association 48—Property Managers’ Source Book 2012

PMS BC 2012.indd 48

11/19/11 12:49:48 PM

Inspections

604.726.7585 Home and Commercial Inspections Ltd Houses ♦ Apartments ♦ Commercial Properties Licensed Home Inspections ♦ 24 Hour Service

www.clsdinspections.com Insurance

Replacement Cost Appraisal Service As a diligent property manager, when trusting a company to calculate the Replacement Cost of your building for insurance purposes, accuracy should be the most important factor to you.

A valuation by Canada’s largest real estate consulting company, backed by data from live, current construction projects across Canada, is the best way to ensure that you are neither paying too much for your insurance premiums, nor at risk of being underinsured in the event of a loss.

RESIDENTIAL

COMMERCIAL

JONATHAN BLOOMFIELD 778.329.9262 jonathan.bloomfield@altusgroup.com STEVE ELIAS 778.329.9280 steve.elias@altusgroup.com

INDUSTRIAL

Insurance LEADERS IN CONDOMINIUM AND CONSTRUCTION INSURANCE

BFL CANADA INSURANCE SERVICES INC. RISK MANAGEMENT AND INSURANCE SERVICES Tel: 604-669-9600

www.BFLCANADA.ca

Fax: 604-683-9316

Vancouver - Kelowna - Calgary - Winnipeg - Toronto - Ottawa - Montreal - Quebec City - Halifax

Property Managers’ Source Book 2012—49

PMS BC 2012.indd 49

11/19/11 12:49:48 PM

Insurance

CONSTRUCTION

PUBLIC SECTOR

REAL ESTATE

MANUFACTURING

Local Ownership – Global Reach Madison Centre 700 - 1901 Rosser Avenue Burnaby, BC V5C 6R6

Telephone: 604-294-3301 Toll Free: 1-800-263-3313

www.cmwinsurance.com

Janitorial/facilities services

Western Canada’s premier facility services provider Alberta: SerVantage Services Inc. Suite 308, 301 - 14th Street SW Calgary, AB T2N 2A1 Tel: 403.263.8170 Fax: 403.263.4189

www.servantage.ca

Serving Vancouver for 35 years!

British Columbia: SerVantage Services Corp.

101-245 Fell Avenue North Vancouver, BC V7P 2K1 Tel: 604.985.7141 Fax: 604.985.8140

info@servantage.ca

Es Fre tim e ate

Uniclean Systems Inc.

s

604-515-0614

info@unicleansystems.com We do both small and large office areas

Better Business Bureau Member 50—Property Managers’ Source Book 2012

PMS BC 2012.indd 50

11/19/11 12:49:49 PM

Janitorial services Offering Sustainable Solutions for Today’s Building Management Professionals Take your building to new heights with Alpine’s Sustainable Cleaning Program. With over 25 years of experience, Alpine combines a proven track record with the latest in environmentally preferable cleaning alternatives. We combine traditional janitorial and maintenance services with enhanced programs to address Indoor Air Quality, Cleaning Chemistry and Sustainable Solutions to improve recycling both within the office and the sanitary facilities at your sites. Providing full-service building cleaning while maintaining an environment safe for even the most sensitive individuals, let Alpine Building Maintenance help bring your customers a workplace that feels like home. www.alpineservices.ca

|

T: 604.821-1541

|

F: 604.821-1545

|

C: 778.231.7364

Janitorial services

Complete Building Maintenance Providing innovation in cleaning technologies across Canada for over 40 years.

1-877-435-3356

www.bee-clean.com

Janitorial services We are your Strata Cleaning experts s&ULL 3ERVICE *ANITORIAL s#ARETAKER 3ERVICES s&LOOR -AINTENANCE s#ONCIERGE 3ERVICES

s7INDOW 7ASHING s'UTTER #LEANING s0OWER 7ASHING s(ANDYMAN 3ERVICES

CLEANTECH JANITORIAL Call us at : 604-244-1660 or Email us: customerservice@cleantechjanitorial.com www.cleantechjanitorial.com Property Managers’ Source Book 2012—51

PMS BC 2012.indd 51

11/19/11 12:49:50 PM

Janitorial services ONE STOP SHOPPING

5PUBM $MFBOJOH 4FSWJDFT r $PNNFSDJBM 3FUBJM 3FTJEFOUJBM *OEVTUSJBM r $PNQMFUF +BOJUPSJBM 4FSWJDFT r -JUUFS $MFBO VQ $VSC 4XFFQJOH r (SBGGJUJ 3FNPWBM r i)BOEZNBO 4FSWJDFu r 1PXFS XBTIJOH 8JOEPX $BOPQZ $MFBOJOH r )PVS $VTUPNFS 4FSWJDF

+"/*503*"- 4&37*$&4 â&#x20AC;&#x153;Our Name Says It Allâ&#x20AC;?

Call Nelson for a free estimate

604-644-9042 Or 24 hour customer service

Serving the Lower Mainland since 1986

604-682-1800

t &YUFSJPS .BJOUFOBODF t -JUUFS $POUSPM t -BOETDBQF 4FSWJDFT

Janitorial services CLEANING SERVICES LTD

Experience You Can Trust

Tel: 604 - 973 - 0122 s #OMMERCIAL s )NDUSTRIAL s 2ETAIL

s #OMPLETE *ANITORIAL 3ERVICES s %XTERIOR -AINTENANCE s #ONSTRUCTION #LEANING

s 0RESSURE 7ASHING s 7INDOW #LEANING s #ARPET 5PHOLSTERY #LEANING

Es Fr tim ee at es

Coastline is your â&#x20AC;&#x153;Solution Expertâ&#x20AC;? since 1997 www.coastlineclean.ca Serving Vancouver for 35 years!

Uniclean Systems Inc.

604-515-0614 info@unicleansystems.com We do both small and large ofďŹ ce areas

Better Business Bureau Member 52â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 52

11/19/11 12:49:51 PM

Janitorial services

Commercial, Strata and Industrial Janitorial Services

604-465-4699 1-866-543-4666

s 4ILE AND GROUT CLEANING CARPET CLEANING s 0OST CONSTRUCTION CLEANS s 4ILE RElNISHING s 7AREHOUSE mOOR SCRUBBING

www.corporatecleaning.bc.ca Janitorial services

Let us make your building CLEAN & GREEN CONTRACT CLEANIN Ă&#x160;UĂ&#x160; ,* /Ă&#x160; Ă&#x160;UĂ&#x160;7 "7Ă&#x160; Ă&#x160; *, --1, Ă&#x160;7 - Ă&#x160;UĂ&#x160;*"7 ,Ă&#x160;-7 * Try out our professional customized services. Allow our integrated cleaning system to reduce your cleaning costs while improving your indoor air quality.

Ask how you can audit the cleaning from your desktop with our Cleantelligent software Tel 604-253-4698 | Fax 604-253-5648 info@ultratechcleaning.com | www.ultratechcleaning.com Professional Memberships: BOMA BCCCA CMI BCSCA

Landscaping SINCE 1989

GET MORE THAN YOU PAY FOR

s #ERTIl ED ,ANDSCAPE (ORTICULTURIST ON SITE s 3ERVICING 'REATER 6ANCOUVER 3TRATA

#O OP AND #OMMERCIAL s !LL ASPECTS OF LANDSCAPE MAINTENANCE n CUSTOMIZED TO YOUR NEEDS s &RIENDLY AND PROFESSIONAL s )NDUSTRY )NSURED 7#" COVERAGE s 2EASONABLE RATES

Cell 604-729-0556 | OfďŹ ce: Phone/Fax 604-585-0442 Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;53

PMS BC 2012.indd 53

11/19/11 12:49:51 PM

Landscaping ONE STOP SHOPPING

5PUBM -BOETDBQF 4FSWJDFT r $PNNFSDJBM 3FUBJM 3FTJEFOUJBM *OEVTUSJBM r $PNQMFUF (BSEFOJOH 4FSWJDFT r &YUFSJPS -JHIUJOH .BJOUFOBODF r )BOEZNBO (SBGGJUJ 3FNPWBM 4FSWJDFT r $VSC 8FFE $POUSPM r )PVS $VTUPNFS 4FSWJDF

-"/%4$"1*/( “Our Name Says It All”

Call Nelson for a free estimate

604-644-9042 Or 24 hour customer service

Serving the Lower Mainland since 1986

604-682-1800

t &YUFSJPS .BJOUFOBODF t -JUUFS $POUSPM t -BOETDBQF 4FSWJDFT

Landscaping Servicing RESIDENTIAL, STRATA and COMMERCIAL properties Covered by Insurance/WCB. Member of BBB (A+ rating Jan ’09) BCLNA

LANDSCAPE MAINTENANCE, DESIGN & INSTALLATION

We employ a Certified Landscape Professional (CLP), and a Certified Horticultural Technician (CHP).

54—Property Managers’ Source Book 2012

PMS BC 2012.indd 54

11/19/11 12:49:52 PM

Landscaping

Professional Landscape Maintenance Serving the Lower Mainland since 1992

$PNNFSDJBM r *OEVTUSJBM r 4USBUB r "OOVBM GVMM TFSWJDF DPOUSBDUT r -BXO BOE HBSEFO NBJOUFOBODF r 1SPGFTTJPOBM QSVOJOH r $PSF BFSBUJPO BOE QPXFS SBLJOH r 'MPXFS QMBOUJOH QSPHSBNT r 4PJM BOE CBSL NVMDI JOTUBMMBUJPO r /FX MBOETDBQF JOTUBMMBUJPO r (FOFSBM DMFBO VQ r 0SHBOJD HBSEFOJOH r 'FODJOH BOE TOPX SFNPWBM &YQFSJFODFE DPVSUFPVT BOE VOJGPSNFE DSFXT 2VBMJUZ XPSL BOE QFSTPOBM TFSWJDF HVBSBOUFFE 'VMMZ JOTVSFE BOE 8$# DPWFSFE $POUBDU VT GPS B GSFF FTUJNBUF terrafirmalawnandgarden.ca 604.761.LAWN (5296)

w No

w ne g n pti e c ac

ts! n e cli

Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;55

PMS BC 2012.indd 55

11/19/11 12:49:52 PM

Legal services

TIMELY. EFFECTIVE. EFFICIENT.

Make Borden Ladner Gervais LLP your ďŹ rst call to handle all your legal needs. We can assist on all property management issues including lease negotiations, lease enforcement and service contracts.

For more information, please call: Mark Lewis | Partner | Commercial Real Estate 604.640.4143 | mlewis@blg.com Blair Rebane | Partner | Litigation 604.640.4130 | brebane@blg.com Calgary | MontrĂŠal | Ottawa Toronto | Vancouver | Waterloo Region Lawyers | Patent & Trade-mark Agents Borden Ladner Gervais LLP is an Ontario Limited Liability Partnership.

blg.com

Lighting

1371 Kebet Way Port Coquitlam, BC V3C 6G1 604.945.9060 877.378.0111

Locksmithing (604.663.2255) www.NiklsOneCall.com Mobile Locksmith Service - 24 Hr. Emergency Repairs â&#x20AC;˘ Repairs after Break and Entry

â&#x20AC;˘ Security Surveying & Upgrading

â&#x20AC;˘ Re-Keying and Master Keying

â&#x20AC;˘ Door and Frame Replacement

â&#x20AC;˘ Lock Guards

â&#x20AC;˘ High Security Locks

Innovative Service Solutions for Property Managers Since 1994

56â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 56

11/19/11 12:49:52 PM

Painting

ALL CANADIAN PAINTING A Great Start to a Perfect Finish

A. C. P. Serving the Lower Mainland

Multi-Residential Stratas All work Commercial & Industrial guaranteed Single Residential Projects Interior/Exterior 778-RE-PAINT (778-737-2468) UĂ&#x160;*Â&#x153;Ă&#x153;iĂ&#x20AC;Ă&#x160;7>Ă&#x192;Â&#x2026;Â&#x2C6;Â&#x2DC;}Ă&#x160; UĂ&#x160; >Ă&#x2022;Â?Â&#x17D;Â&#x2C6;Â&#x2DC;}Ă&#x160;Ă&#x160; www.allcanpaint.com UĂ&#x160;7>Ă&#x152;iĂ&#x20AC;ÂŤĂ&#x20AC;Â&#x153;Â&#x153;wĂ&#x160;Â&#x2DC;} 604-377-0640

Painting COMMERCIAL | RESIDENTIAL | EXTERIOR | INTERIOR

Blue Chip Performance.

Blue Chip Service.

BLUE CHIP PAINTING ( H 604.779.0040 www.bluechippainting.com

Painting

C W

C W PAINTING 2000 LTD.

UĂ&#x160; Ă&#x2022;Â?Ă&#x152;Â&#x2C6;Â&#x2021;,iĂ&#x192;Â&#x2C6;`iÂ&#x2DC;Ă&#x152;Â&#x2C6;>Â?Ă&#x160;EĂ&#x160;-Ă&#x152;Ă&#x20AC;>Ă&#x152;>Ă&#x160;*Ă&#x20AC;Â&#x153;ÂŤiĂ&#x20AC;Ă&#x152;Ă&#x17E;Ă&#x160; >Â&#x2DC;>}iÂ&#x201C;iÂ&#x2DC;Ă&#x152; UĂ&#x160; Â&#x153;Â&#x2DC;VĂ&#x20AC;iĂ&#x152;iĂ&#x160;,iĂ&#x192;Ă&#x152;Â&#x153;Ă&#x20AC;>Ă&#x152;Â&#x2C6;Â&#x153;Â&#x2DC;Ă&#x160;EĂ&#x160; ÂŤÂ&#x153;Ă?Ă&#x17E;Ă&#x160; Â&#x153;>Ă&#x152;Â&#x2C6;Â&#x2DC;}Ă&#x192; UĂ&#x160;7i>Ă&#x152;Â&#x2026;iĂ&#x20AC;ÂŤĂ&#x20AC;Â&#x153;Â&#x153;wÂ&#x2DC;}Ă&#x160;-Ă&#x17E;Ă&#x192;Ă&#x152;iÂ&#x201C;Ă&#x192; UĂ&#x160;7iĂ&#x160; Â&#x153;Ă&#x160; Â&#x153;Â&#x201C;ÂŤÂ?iĂ&#x152;iĂ&#x160;,iÂ&#x2DC;Â&#x153;Ă&#x203A;>Ă&#x152;Â&#x2C6;Â&#x153;Â&#x2DC;Ă&#x192; Ph: 604-671-0425 Fx: 604-468-8555 E-mail: cwpainting2000@shaw.ca Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;57

PMS BC 2012.indd 57

11/19/11 12:49:53 PM

Painting

REMDAL PAINTING & RESTORATION INC. UÊ/ Ü ÕÃiÊEÊ «>ÀÌ i ÌÊ,i«> Ì } UÊ , ÃiÊEÊ-«iV > Ê VViÃÃÊ Ý«iÀÌ Ãi UÊ VÀiÌiÊ,iÃÌ À>Ì ÊEÊ ÀÊ-ÞÃÌi à UÊ ÌiÀ ÀÊ*> Ì }ÊEÊ,i Û>Ì Ã Ph: 604-882-5155 www.remdal.com Serving Greater Vancouver since 1974

Painting HIGH RISE | COMMERCIAL | MULTI-UNIT STRATA | RESIDENTIAL

| COMPLETE PROFESSIONAL PAINTING & RESTORATION SERVICES – GUARANTEED! | PROFESSIONAL TEAM OF UNIFORMED PAINTERS & MANAGEMENT STAFF | INTERIOR & EXTERIOR APPLICATIONS LIABILITY INSURED | WCB COVERAGE

604.760.3363 summitpainting.ca

Painting

58—Property Managers’ Source Book 2012

PMS BC 2012.indd 58

11/19/11 12:49:53 PM

Parking management Parking Management Services Consulting Service Contracts Manpower Contacts

1

Vinci Park 1440 West Pender Street Vancouver, BC V6G 2S2

www.vincipark.ca www.vinciparkcanadaplace.ca

Phone: 604-684-6634 Fax: 604-684-6186 vinciparkvancouver@vincipark.ca

Parking management Providing Parking Management Services for Public and Privately owned facilities since 1948.

Trusted. Dependable.

604 682 6744

EasyPark offers solutions that work. www.easypark.ca

Friendly, Affordable & Convenient Parking!

Look for the orange

Pest control

Why pay more?

Environmentally safe ,ià `i Ì > ÊUÊ iÀV > ÊUÊ `ÕÃÌÀ > ÊUÊÇÊ >ÞÃÊ-iÀÛ ViÊUÊ7À ÌÌi Ê Õ>À> ÌiiÊ 1 ÛiÀà ÌÞÊ/À> i`Ê-«iV > ÃÌÃÊUÊ ÛiÀ i ÌÊ Vi Ãi`Ê> `Ê iÀÌ v i`Ê Õ ÞÊ `i`ÊUÊ1 >À i`Ê6i V iÃÊUÊ ÀiiÊ ÃÌ >ÌiÃÊUÊ i`Ê Õ}ÃÊ/Ài>Ì i ÌÃ

Guaranteed pest control at a fair price.

6> V ÕÛiÀÊ

>ÃÌÊ6> V ÕÛiÀÊEÊ ÕÀ >LÞÊ

604-730-9202

604-434-8501 IPM Services Inc. 23 Years of Pest Management Experience

> \Ê « °«iÃÌV ÌÀ JÃ >Ü°V> Property Managers’ Source Book 2012—59

PMS BC 2012.indd 59

11/19/11 12:49:53 PM

Pest control

60—Property Managers’ Source Book 2012

PMS BC 2012.indd 60

11/19/11 12:49:54 PM

Plumbing

Blue Mountain Services Ltd. RESIDENTIAL

S

COMMERCIAL

S

INDUSTRIAL

#10 – 3051 Underhill Ave. Burnaby, BC V5A 3C2

24-Hour Emergency Service

604-444-3711 * 1 Ê U Ê / Ê U Ê , Ê U Ê , Ê " / , /

Professional Service Work with Stratas Serving the Entire Lower Mainland Camera Work (CD provided) All plumbing repairs and replacements All heating repairs and replacements Fast response time www.bluemountainservices.com Fax: 604-444-3611

Serving the Entire Lower Mainland

Plumbing

w w w. b m s m e c h a n i c a l . c o m

Your RE-PIPE specialists For best results employ the services of a professional, experienced re-piping specialist that takes the project from the planning stages to the finished project, within the allotted time and budget.

604-515-9330 / Fax 604-515-9340

United Cleaning Services Limited

‹ Daily and Periodic Janitorial ‹ Window Cleaning ‹ Carpet Care ‹ Maintenance of Parking Lots ‹ Snow Removal & Landscaping

BMS is the best solution to your plumbing problems.

www.ucsl.com (604) 368.2528

Property Managers’ Source Book 2012—61

PMS BC 2012.indd 61

11/19/11 12:49:55 PM

Plumbing Brighter Mechanical … Domestic Water

Re-pipe Specialists Brighter Mechanical has been a leader in re-piping high and low rise apartment buildings in the Lower Mainland since 1988.

We offer a unique service approach where we systematically and efficiently replace the water system in your entire building while minimizing inconveniences to the occupants.

Our ‘One-Stop’ solution includes design, installation of new plumbing, all drywall repair and repainting.

604.279.0901

It’s all done for you!

G O O D C O M PA N Y TO H AV E A R O U N D 2140-21000 Westminster Highway Richmond BC Canada V6V 2S9 Office 604.279.0901 Fax 604.279.0902 info@brightermechanical.com www.brightermechanical.com

Plumbing RE-PIPING SPECIALISTS Cambridge Specializes in Re-Piping Apartment Buildings and has Re-Piped over 375 totalling more than 17,000 suites.

We offer full restoration of all finishes: drywall, painting, etc.

“TEAMWORK”

PLUMBING

DRYWALL

PAINTING

TILES

Organized, professional and providing quality workmanship on schedule and on budget, since 1967.

For a complimentary evaluation call, 604.872.2561 SINCE

1967

4343 Fraser St., Vancouver, BC V5V 4G4 TEL: 604.872.2561 FAX: 604.877.1602 info@cambridgeplumbing.com | www.cambridgeplumbing.com

United Cleaning Services Limited

YOUR ONE SOURCE FOR INTERIOR & EXTERIOR F FACILITY Y MAINTENANCE SER RVICES

WWW.UCSL.COM

Tel: (604) 368.2528

62—Property Managers’ Source Book 2012

PMS BC 2012.indd 62

11/19/11 12:49:55 PM

Plumbing

(Installed without digging a trench) (Installed without digging a trench)

(Installed without digging a trench) Plus 9ARD $RAINAGE 0LUGGED $RAINS 7ET "ASEMENTS (IGH 0RESSURE &LUSH 3EPTIC 4ANK )NSTALLATION 6IDEO 0IPE )NSPECTION 0IPE 2EPLACEMENT

!LL 0LUMBING 3ERVICES

Property Managers’ Source Book 2012—63

PMS BC 2012.indd 63

11/19/11 12:49:56 PM

Plumbing

KPH

KEITH P,5-").' & H%!4).' CO L4$ 100 Year Anniversary 1911 - 2011

604-988-5241

Commercial - Industrial - Residential

Fax: 604-988-5399

24 Hour Emergency Service Calls

For all your plumbing, heating, refrigeration & A/C needs 0REVENTATIVE -AINTENANCE 3ERVICE s 0LUMBING s $RAINING (EATING s "OILERS s 'AS s ! # s #ONTROLS s 2EFRIGERATION #1 - 40 Gostick Place, North Vancouver, V7M 3G3

Plumbing

Jc^kZghVa =ZVi^c\ AiY

PLUMBING, HEATING & AIR CONDITIONING

24 HOUR SERVICE Free Estimates Reasonable Rates

604.873.3551

Since 1975

FAX â&#x20AC;&#x201C; 604-248-1700

www.universalheating.ca

Property inspection

LeZfm\i`e^ KfdfiifnĂ&#x2039;j Jligi`j\j# Kf[Xp Ask for a Certified & Licensed Inspector!

>c\ee ;loYlip 8jjfZ`Xk\j 9l`c[`e^ @ejg\Zk`fe Xe[ :fejlck`e^

â&#x20AC;&#x153;We provide critical information to help Property Managers and their clients save -'+$,)+$),') their very valuable time, with verification/ (), ;\Y\Zb Jki\\k E\n N\jkd`ejk\i confirmation/investigation.â&#x20AC;?

BBB Member with an A+ Rating nnn%^c\ee[loYlip$`ejg\Zk`fej%Zfd 64â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 64

11/19/11 12:49:56 PM

Power sweeping

Your Power Cleaning Professionals

t 4USFFU TXFFQJOH t 1BSLJOH MPU NBJOUFOBODF t 1PXFS TDSVCCJOH t -JOF QBJOUJOH t $POTUSVDUJPO DMFBO VQ BBB member

valleypowersweep@telus.net www.valleypowersweep.com

1-888-423-8003 Property Managers’ Source Book 2012—65

PMS BC 2012.indd 65

11/19/11 12:49:57 PM

Pressure washing CLEANING SERVICES LTD

Experience You Can Trust

Tel: 604 - 973 - 0122 s #OMMERCIAL s )NDUSTRIAL s 2ETAIL

s #OMPLETE *ANITORIAL 3ERVICES s %XTERIOR -AINTENANCE s #ONSTRUCTION #LEANING

s 0RESSURE 7ASHING s 7INDOW #LEANING s #ARPET 5PHOLSTERY #LEANING

Coastline is your â&#x20AC;&#x153;Solution Expertâ&#x20AC;? since 1997 www.coastlineclean.ca

Pressure washing

Eco-Friendly HOT WATER â&#x2013; COMMERCIAL â&#x2013; INDUSTRIAL â&#x2013; GUM REMOVAL â&#x2013;

r #VJMEJOH 1BSLBEF .BJOUFOBODF r 1PXFS 4XFFQJOH (SBĂŽUJ 3FNPWBM Fully Insured Worksafe BC

604 351 5868

www.detailpressurewashing.com

Pressure washing

Let us make your building CLEAN & GREEN CONTRACT CLEANIN Ă&#x160;UĂ&#x160; ,* /Ă&#x160; Ă&#x160;UĂ&#x160;7 "7Ă&#x160; Ă&#x160; *, --1, Ă&#x160;7 - Ă&#x160;UĂ&#x160;*"7 ,Ă&#x160;-7 * Try out our professional customized services. Allow our integrated cleaning system to reduce your cleaning costs while improving your indoor air quality.

Ask how you can audit the cleaning from your desktop with our Cleantelligent software Tel 604-253-4698 | Fax 604-253-5648 info@ultratechcleaning.com | www.ultratechcleaning.com Professional Memberships: BOMA BCCCA CMI BCSCA

66â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 66

11/19/11 12:49:57 PM

Property maintenance PRESSURE WASHING

GRAFFITI REMOVAL

SITE CLEAN-UP

CUSTOMIZED MAINTENANCE PLANS

Contact us for a FREE estimate: 778-322-4469 | www.mpmaintenance.ca

Property management

Re-piping

w w w. b m s m e c h a n i c a l . c o m

Your RE-PIPE specialists For best results employ the services of a professional, experienced re-piping specialist that takes the project from the planning stages to the finished project, within the allotted time and budget.

604-515-9330 / Fax 604-515-9340

BMS is the best solution to your plumbing problems.

Property Managers’ Source Book 2012—67

PMS BC 2012.indd 67

11/19/11 12:49:58 PM

Re-piping RE-PIPING SPECIALISTS Cambridge Specializes in Re-Piping Apartment Buildings and has Re-Piped over 375 totalling more than 17,000 suites.

We offer full restoration of all finishes: drywall, painting, etc.

“TEAMWORK”

PLUMBING

DRYWALL

PAINTING

TILES

Organized, professional and providing quality workmanship on schedule and on budget, since 1967.

For a complimentary evaluation call, 604.872.2561 SINCE

1967

4343 Fraser St., Vancouver, BC V5V 4G4 TEL: 604.872.2561 FAX: 604.877.1602 info@cambridgeplumbing.com | www.cambridgeplumbing.com

Re-piping Brighter Mechanical … Domestic Water

Re-pipe Specialists Brighter Mechanical has been a leader in re-piping high and low rise apartment buildings in the Lower Mainland since 1988.

We offer a unique service approach where we systematically and efficiently replace the water system in your entire building while minimizing inconveniences to the occupants.

Our ‘One-Stop’ solution includes design, installation of new plumbing, all drywall repair and repainting.

604.279.0901

It’s all done for you!

G O O D C O M PA N Y TO H AV E A R O U N D 2140-21000 Westminster Highway Richmond BC Canada V6V 2S9 Office 604.279.0901 Fax 604.279.0902 info@brightermechanical.com www.brightermechanical.com

United Cleaning Services Limited

‹ Daily and Periodic Janitorial ‹ Window Cleaning ‹ Carpet Care ‹ Maintenance of Parking Lots ‹ Snow Removal & Landscaping

www.ucsl.com (604) 368.2528

68—Property Managers’ Source Book 2012

PMS BC 2012.indd 68

11/19/11 12:49:58 PM

Re-piping

Property Managers’ Source Book 2012—69

PMS BC 2012.indd 69

11/19/11 12:49:58 PM

Restoration

24/7 Emer genc y Responders Water & Fire Da m age Restor ation

604.549.0099 and 1.866.578.3138 www.canstarrestorations.com

Restoration

United Cleaning Services Limited

YOUR ONE SOURCE FOR INTERIOR & EXTERIOR F FACILITY Y MAINTENANCE SER RVICES

WWW.UCSL.COM

Tel: (604) 368.2528

70—Property Managers’ Source Book 2012

PMS BC 2012.indd 70

11/19/11 12:49:59 PM

Restoration Specialists in Strata Losses WATER

FIRST GENERAL SERVICES

WIND

FIRE

MOULD

EMERGENCY 24/7

604.291.2880

Steve Page, Project Manager steve.page@firstgeneral.ca

First General Services Vancouver Inc.

www.first-general.com

Restoration

CANADAâ&#x20AC;&#x2122;S EMERGENCY RESTORATION EXPERTS

r 8BUFS &YUSBDUJPO %SZ PVU r 'MPPE BOE 'JSF 3FTUPSBUJPO r $POUFOU $MFBOJOH BOE 4UPSBHF r &OWJSPONFOUBM BOE #JP )B[BSE $MFBO 6Q r $BSQFU BOE 6QIPMTUFSZ $MFBOJOH r &NFSHFODZ 3FTQPOTF

VANCOUVER 1385 Boundary Road 604.436.1440

SURREY 24-13260 78th Avenue 604.590.1440

ABBOTSFORD CHILLIWACK 30936 Peardonville Road #5-8465 Harvard Place 604.854.5309 604.795.4884

TOLL FREE: 1.877.778.6731 United Cleaning Services Limited

â&#x20AC;¹ Daily and Periodic Janitorial â&#x20AC;¹ Window Cleaning â&#x20AC;¹ Carpet Care â&#x20AC;¹ Maintenance of Parking Lots â&#x20AC;¹ Snow Removal & Landscaping

www.firstonsite.ca

www.ucsl.com (604) 368.2528

Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;71

PMS BC 2012.indd 71

11/19/11 12:50:00 PM

Restoration

Offering more than just â&#x20AC;&#x153;Restorationâ&#x20AC;?

Â&#x201C;iĂ&#x20AC;}iÂ&#x2DC;VĂ&#x17E;Ă&#x160; 24/7

UĂ&#x160;Âş Â&#x2C6;Ă&#x203A;iÂťĂ&#x160;VÂ?>Â&#x2C6;Â&#x201C;Ă&#x160;Ă&#x2022;ÂŤ`>Ă&#x152;iĂ&#x192;]Ă&#x160;>Â&#x2DC;Ă&#x17E;Ă&#x153;Â&#x2026;iĂ&#x20AC;i]Ă&#x160;>Â&#x2DC;Ă&#x17E;Ă&#x152;Â&#x2C6;Â&#x201C;i UĂ&#x160;Ă&#x160; Ă&#x2022;Ă&#x192;Ă&#x152;Â&#x153;Â&#x201C;Â&#x2C6;â>LÂ?iĂ&#x160;>vĂ&#x152;iĂ&#x20AC;Ă&#x160;Â&#x2026;Â&#x153;Ă&#x2022;Ă&#x20AC;Ă&#x192;Ă&#x160; Â&#x201C;iĂ&#x20AC;}iÂ&#x2DC;VĂ&#x17E;Ă&#x160;

>Â?Â?Ă&#x160; iÂ&#x2DC;Ă&#x152;iĂ&#x20AC; UĂ&#x160;Ă&#x160; Ă?ÂŤiĂ&#x20AC;Ă&#x152;Â&#x2C6;Ă&#x192;iĂ&#x160;Â&#x2C6;Â&#x2DC;Ă&#x160;VÂ&#x153;Â&#x201C;Â&#x201C;iĂ&#x20AC;VÂ&#x2C6;>Â?Ă&#x160;>Â&#x2DC;`Ă&#x160;Ă&#x20AC;iĂ&#x192;Â&#x2C6;`iÂ&#x2DC;Ă&#x152;Â&#x2C6;>Â?Ă&#x160; Ă&#x152;Â&#x153;Ă&#x160;Â?>Ă&#x20AC;}iĂ&#x160;Ă&#x192;V>Â?iĂ&#x160;LĂ&#x2022;Ă&#x192;Â&#x2C6;Â&#x2DC;iĂ&#x192;Ă&#x192;Ă&#x160;>Â&#x2DC;`Ă&#x160;Â&#x2C6;Â&#x2DC;`Ă&#x2022;Ă&#x192;Ă&#x152;Ă&#x20AC;Â&#x2C6;>Â?

Restoration

Epoxy injection of leaking cracks Parking Deck Membranes â&#x2013; Watertight Expansion Joints â&#x2013; Foundation Walls â&#x2013; Corrosion Repairs

Complete Concrete Restoration Services Shotcrete â&#x2013; Shotblasting/Blastrac (Surface Preparation) â&#x2013; Composite Strengthening Systems

â&#x2013;

â&#x2013;

â&#x2013;

â&#x2013;

604 521-4300

XXX QPMZDSFUFSFTUPSBUJPOT DPN r $BZFS $PRVJUMBN

BC.'s Recognized Experts in Concrete Repair Since 1978

Restoration

REMDAL PAINTING & RESTORATION INC. UĂ&#x160; Â&#x153;Â&#x2DC;VĂ&#x20AC;iĂ&#x152;iĂ&#x160;,iĂ&#x192;Ă&#x152;Â&#x153;Ă&#x20AC;>Ă&#x152;Â&#x2C6;Â&#x153;Â&#x2DC; UĂ&#x160; Â&#x2C6;Â&#x2021;,Â&#x2C6;Ă&#x192;iĂ&#x160;*>Â&#x2C6;Â&#x2DC;Ă&#x152;Â&#x2C6;Â&#x2DC;}Ă&#x160; Ă?ÂŤiĂ&#x20AC;Ă&#x152;Â&#x2C6;Ă&#x192;i UĂ&#x160; Â&#x2DC;`Ă&#x2022;Ă&#x192;Ă&#x152;Ă&#x20AC;Â&#x2C6;>Â?Ă&#x160; Â?Â&#x153;Â&#x153;Ă&#x20AC;Ă&#x160; Â&#x153;>Ă&#x152;Â&#x2C6;Â&#x2DC;}Ă&#x160;-Ă&#x17E;Ă&#x192;Ă&#x152;iÂ&#x201C;Ă&#x192; UĂ&#x160;,Â&#x153;Â&#x153;vĂ&#x160;EĂ&#x160; iVÂ&#x17D;Ă&#x160; iÂ&#x201C;LĂ&#x20AC;>Â&#x2DC;iĂ&#x192; Ph: 604-882-5155 www.remdal.com Serving Greater Vancouver since 1974 72â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 72

11/19/11 12:50:01 PM

Restoration

Specialists in disaster restoration, home/commercial renovations and property service

• • • •

Flood, Fire, Wind, Bio Hazard Vandalism and Vehicle Impact Water Regression 24 Hour Emergency Response Servicing the Lower Mainland & Fraser Valley

•

TOLL FREE: 1-877-800-8541 www.yaletownrestoration.com Members of the Better Business Bureau

Roofing 24 HOUR EMERGENCY SERVICE RESIDENTIAL • INDUSTRIAL • COMMERCIAL

SERVING THE LOWER MAINLAND

Full WCB & Liability Insurance

Free Written Estimates

• Asphalt & Fibreglass Shingles • Flat Roofing/Torch-on Systems • Clay & Concrete Tiles & Repairs • Cedar Roof Conversions

All Work Guarantee

• Internal Gutter Systems & Downspouts • Metal Flashings • Skylights • Soffit Venting • Roof Maintenance & Repairs

Setting the Standard

604-937-7730 604-942-7731 www.AffiliatedRoofers.ca COMMERCIAL AND INDUSTRIAL ROOFING

MARINE ROOFING Tel:

604 433-4322

Fax:

604 433-9741

24 HR EMERGENCY SERVICE

Property Managers’ Source Book 2012—73

PMS BC 2012.indd 73

11/19/11 12:50:01 PM

Roofing

COMMERCIAL & INDUSTRIAL ROOFING 24/7 Emergency Response s 3PECIALIZINg IN 3INGLE0Ly AND #OLD !PPLIED 3YSTEMS s &REE ROOF ANALYSIS FEATURING A ROOF CONDITION REPORT

www.centimark.com Call 604-521-8911 Toll-free 1-877-374-7911 CentiMark Ltd. is the One Single Source for All of Your Roofing Needs 74—Property Managers’ Source Book 2012

PMS BC 2012.indd 74

11/19/11 12:50:01 PM

Roofing

BBB, RCABC, CRCA, CCN, BCAOMA & GAF Master Elite Certified Company Property Managers’ Source Book 2012—75

PMS BC 2012.indd 75

11/19/11 12:50:02 PM

Roofing

DESIGN â&#x20AC;¢ BUILD â&#x20AC;¢ MAINTAIN

Roofing Systems â&#x20AC;¢ Curtain Wall & Glazing â&#x20AC;¢ Architectural Metals â&#x20AC;¢ Service & Maintenance â&#x20AC;¢ Environmental Solutions

Roofing Service & Maintenance s %MERGENCY rESPONSE fOR rOOF LEAKS : 1-877-856-8566 s NeW OR retrOFIT rOOFING METAL WALL SYSTEM Projects. s #ENTRALIZED SErVICES fOR mULTIPLE FACILITY oWNERS MANAGERS British Columbia Service Requests: VANCOUverservice@fLYNN CA ph: VICTORIASErvice@fLYNN CA ph: KELoWNASErvice@fLYNN CA ph: Building Envelope from Coast to Coast.

For more information, visit flynn.ca

FLYNN CANADA LTD.

RCI 76â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 76

11/19/11 12:50:03 PM

Roofing

We're on Top of It

r Fully Insured r Complete W.C.B. Coverage r Over 25 Years Experience r Certified Journeyman Roofers r $ 0 3 $FSUJGJFE $FSUJGJDBUF PG 3FDPHOJUJPO

for Health and Safety

CO M M E R C I A L r R E S I D E N T I A L r 1 & 2 PLY TORCH-ON MEMBRANE SYSTEMS r #6*-5 61 300'*/( 4:45&.4 r & 1 % . (655&3 .&.#3"/& r %630*% '*#3&(-"44 -".*/"5& 4)*/(-&4 r $&%"3 $0/7&34*0/4

FREE ESTIMATES Emergency g y Services Available

r 8"5&31300'*/( r $6450. 4)&&5 .&5"- 803, r 300' ."*/5&/"/$& r (655&3 */45"--"5*0/4 "/% 4&37*$*/( r 300' */41&$5*0/4 r /&8 300'S/RE-ROO'S/3&1"*34

604-439-2000

email: hunterroofing@shaw.ca

XXX IVOUFSSPPGJOH DPN

Start with Trust

Roofing

604-534-8651

Roofing

Property Managersâ&#x20AC;&#x2122; Source Book 2012â&#x20AC;&#x201D;77

PMS BC 2012.indd 77

11/19/11 12:50:04 PM

Roofing consultants

Inter-Provincial Roof Consultants Ltd. provides third party, independent, professional consulting services throughout the province of British Columbia, including Vancouver Island.

Our roof consultants and roof inspectors are all ticketed Journeyman roofers and Registered Roof Observers (RRO) with additional education and certification provided by the Roofing Contractors Association of British Columbia (RCABC) and the Roof Consultants Institute (RCI).

Free quotations: Usually provided within 24 hours, depending on detail and complexity of project and can easily be requested online at www.iprc.ca. or by contacting our office at 604-576-5740.

Roof Condition Reporting: Surveys of existing roofs, leak investigation and reporting, roof repair and replacement advice.

Thermography: Determine which areas are suffering from moisture ingress or determining water ingress origin. Is it really the roof leaking, or could it be the wall or nearby window seals? Following non-destructive testing, we can confirm moisture presence by taking core samples and taking moisture readings of the suspect area.

Specification Writing and Tendering: Preparation of specifications, tender documents, and tender reviews upon request to assist in decision making.

Inspections: We provide site visits while work is in progress on new construction and re roofing projects. Upon completion of the project, we perform a final roof observation and submit a final roof observation report ensuring the client that all work has been completed in accordance with specifications or contrarily listing any/all outstanding deficiencies thus ensuring the integrity of the application.

Inter-Provincial Roof Consultants Ltd. Phone: 604 – 576 - 5740 #201 – 19232 Enterprise Way, Surrey, BC V3S 6J9 www.iprc.ca

78—Property Managers’ Source Book 2012

PMS BC 2012.indd 78

11/19/11 12:50:05 PM

Rubbish removal

Remove your Junk without lifting a finger.

Book online at 1800gotjunk.com or call 1-800-468-5865.

Security VANCOUVER’S MOST PRESTIGIOUS SECURITY FIRM

Manpower/ Mobile Patrol

Access Control CCTV

Consulting & Private Investigations

Monitoring

Contact Fusion Security to see how we can MANAGE your security

Fusion Security Inc. Suite P1 – 999 West Hastings St Vancouver, BC V6C 2W2

T: 604.647.6470 F: 604.647.6476 www.fusionsecurity.ca

Professional Concierge and Security Specialists Serving Residential and Commercial Stratas since 1997

* Licensed * Experienced * Flexible * 24/7 www.cmiconcierge.com | 604.691.1733 Property Managers’ Source Book 2012—79

PMS BC 2012.indd 79

11/19/11 12:50:05 PM

Security integritassecuritygroup.ca info@isecuritygroup.ca T. 604.284.5538 (24 hrs.)

“Customer-oriented security service you can trust.”

UÊ1 v À i`Ê Õ>À`Ê-iÀÛ ViÊ UÊ iÊ> `Ê L iÊ*>ÌÀ UÊ-iVÕÀ ÌÞÊ ÃÕ Ì } UÊ V iÀ}iÉ-iVÕÀ ÌÞÊ-iÀÛ Vià UÊ*À Û>ÌiÊ ÛiÃÌ }>Ì Ã UÊ ÃÃÊ*ÀiÛi Ì Ê-iÀÛ Vià UÊ ÞÃÌiÀÞÊ- «« } UÊ Ìi}À ÌÞÊ- «« g

Signs

604.598.8414 sales@signsbcilluminated.com Parking Passes

Graffiti Proof Signs

Directories

Banners

Sign Repair

Directory Changes

Stencilling

Line Painting

Engraving

We are equipped and set up to cater to the property management industry.

Your signs will be delivered to your office or installed by our installers.

United Cleaning Services Limited

YOUR ONE SOURCE FOR INTERIOR & EXTERIOR F FACILITY Y MAINTENANCE SER RVICES

WWW.UCSL.COM

Tel: (604) 368.2528

80—Property Managers’ Source Book 2012

PMS BC 2012.indd 80

11/19/11 12:50:06 PM

Sub-metering

Multi-unit Residential Smart Sub-metering Services

No hidden costs.

Unparalleled support.

100% Worry-free solutions.

CARMA Smart Sub-meters reduce your operating expenses and protect your investment with technology that is engineered to last the lifetime of your building – eliminating the risk of costly upgrades and replacements.

With CARMA, you invest once.

We perform for life.

Guaranteed.

1-888-298-3336

Want to learn more? Call now: CARMA Sub-metering & Billing Solutions carmaindustries.com ©CARMA Industries Inc. 2011. All rights reserved.

Property Managers’ Source Book 2012—81

PMS BC 2012.indd 81

11/19/11 12:50:07 PM

Surveyors

Servicing the entire Lower Mainland Professional Land Surveying Company Specializing in Leasing Surveys Shopping Centres | Office Towers | Warehouses

Proud Member of BOMA BC

Quality Products & Services

Measurements: Retail / Office / Industrial BOMA: Floor Plans & Area Certifications

Yvon Gosselin

Lease Division Manager | 604.596.0391 YGosselin@McElhanney.com

Tree services

PACIFIC WEST TREE SERVICE INC.

Dedicated to providing professional and dependable tree care

United Cleaning Services Limited

We Offer the Following Services: • Stump Chipping • Hazardous Tree Assessments • Removals • Thinning • Pruning • Hedge Trimming • Crown Reduction • View Trimming • Maintenance Plans • BC Hydro Certified • Certified Arborists • Utility Arborists www.ucsl.com Free Estimates • Fully Insured (604) 368.2528 24 Hour Emergency Service (604) 341-0651 Office: (604) 980-8334 www.pacificwesttreeservices.ca ‹ Daily and Periodic Janitorial ‹ Window Cleaning ‹ Carpet Care ‹ Maintenance of Parking Lots ‹ Snow Removal & Landscaping

www.ucsl.com (604) 368.2528

82—Property Managers’ Source Book 2012

PMS BC 2012.indd 82

11/22/11 1:04:49 PM

Video surveillance

NAVIGATOR inc.

Surveillance Systems

IP Cameras

z

NVR’s

z

604-671-2254

24 Hour Service

Analog Camera’s & DVR’s

Videophone & Access Control Specialists Casino Certified

Sales

z

Service

z

Installation

Member

Welding (604.663.2255) www.NiklsOneCall.com Mobile Welding Repairs and Shop Fabrication • Aluminum, Steel, Stainless Steel

• Heavy Duty Railings & Fences

• Custom Built Gates & Enclosures

• Repairs after Break and Entry

Innovative Service Solutions for Property Managers Since 1994

BBB TIP:

SERVICE CONTRACTS

When you make a major purchase you may be offered a service contract.

Although often called 'extended warranties', service contracts are not warranties.

Warranties are included in the price of the product. Service contracts come separately from the product, at an extra cost.

To decide whether you need a service contract, you should consider several factors: whether the warranty already covers the repairs that you would get under the service contract, whether the product is likely to need repairs and their potential costs, how long the service contract is in effect and the reputation of the company offering the service.

Property Managers’ Source Book 2012—83

PMS BC 2012.indd 83

11/19/11 3:20:54 PM

Window coverings

Buy Direct. Save

!

r $VTUPN NBEF #MJOET

r 8IPMFTBMF 1SJDFT

r .BOVGBDUVSFE -PDBMMZ

r 2VJDL 5VSOBSPVOE

r -JGFUJNF 8BSSBOUZ

r (SFFO(VBSE $FSUJñFE

3& 1"* 34 r 1"3 54 r 4" -& 4 11 - 75 Blue Mountain Street, Coquitlam, BC 604-942-4201 wholesaleblindfactory.com

Windows

United Cleaning Services Limited

YOUR ONE SOURCE FOR INTERIOR & EXTERIOR F FACILITY Y MAINTENANCE SER RVICES

WWW.UCSL.COM

Tel: (604) 368.2528

84â&#x20AC;&#x201D;Property Managersâ&#x20AC;&#x2122; Source Book 2012

PMS BC 2012.indd 84

11/19/11 12:50:08 PM

(Installed without digging a trench) (Installed without digging a trench)

(Installed without digging a trench) Plus 9ARD $RAINAGE 0LUGGED $RAINS 7ET "ASEMENTS (IGH 0RESSURE &LUSH 3EPTIC 4ANK )NSTALLATION 6IDEO 0IPE )NSPECTION 0IPE 2EPLACEMENT

!LL 0LUMBING 3ERVICES

PMS BC 2012.indd 85

11/19/11 12:48:30 PM

BUILDING ENVELOPE SPECIALISTS Construction & Repairs Inspection Services Maintenance & Renewal Plans Customized Maintenance Manuals

CELEBRATING YEARS

20

PCM Pomeroy Construction & Maintenance is an industry leader in building envelope construction and maintenance proud to be servicing the Westcoast since 1991.

Call or visit us online today!

604 294 6700

www.pomeroyconstruction.com

PMS BC 2012.indd 86

11/19/11 12:48:30 PM

Congratulations, your business has ofďŹ cially outlasted the light bulb.

When Thomas Edison patented the incandescent light bulb in 1880, it would signal a change in modern civilization and illuminate generations of entrepreneurs. Today, due to increasing environmental initiatives, government regulations, and high efďŹ ciency lighting options, it is truly the end of an era.

Find out how your business can adapt by speaking with an Albrite Lighting Specialist today.

NEW REGULATIONS ARE COMING!

Donâ&#x20AC;&#x2122;t be left in the dark when your replacement products are no longer available. Contact an Albrite Lighting Specialist to discuss strategies on retroďŹ tting your commercial space today.

albritelighting.com

Philipsâ&#x20AC;&#x2122; long history of innovation began in the time of Edison, and will continue to pioneer the world of lighting into a new century of energy efďŹ cient, sustainable technologies. www.lighting.philips.com

PMS BC 2012.indd 87

11/19/11 12:48:32 PM

DESIGN â&#x20AC;¢ BUILD â&#x20AC;¢ MAINTAIN Roofing Systems â&#x20AC;¢ Curtain Wall & Glazing â&#x20AC;¢ Architectural Metals â&#x20AC;¢ Service & Maintenance â&#x20AC;¢ Environmental Solutions

Roofing Service & Maintenance s %MERGENCY rESPONSE fOR rOOF LEAKS : 1-877-856-8566 s NeW OR retrOFIT rOOFING METAL WALL SYSTEM Projects. s #ENTRALIZED SErVICES fOR mULTIPLE FACILITY oWNERS MANAGERS British Columbia Service Requests: VANCOUverservice@fLYNN CA ph: VICTORIASErvice@fLYNN CA ph: KELoWNASErvice@fLYNN CA ph: Building Envelope from Coast to Coast.

For more information, visit flynn.ca

FLYNN CANADA LTD.

RCI PMS BC 2012.indd 88

11/19/11 12:48:38 PM

PMS BC 2012.indd 89

11/19/11 12:48:39 PM

w w w. b m s m e c h a n i c a l . c o m

Your RE-PIPE specialists RESIDENTIAL APPLICATIONS - APARTMENT COMPLEXES - CONDO DEVELOPMENTS - SENIORS’ ASSISTEDLIVING RESIDENCES

COMMERCIAL APPLICATIONS - SCHOOLS - INSTITUTIONS/HOSPITALS - HOTELS - COUNTRY CLUBS - HERITAGE BUILDINGS

Tel: 604.515.9330 PMS BC 2012.indd 90

You know you have to re-pipe.

You have two options; the first is to hire individual contractors for plumbing, drywall installation, painting, etc., then organize and oversee their work. The potential for problems is enormous. The second option is obviously your best solution. Employ the services of a professional, experienced re-piping specialist that takes the project from the planning stages to the finished project, within the allotted time and budget.

BMS is the best solution to your plumbing problems.

For questions or inquiries log on to bmsmechanical.com or email us at info@bmsmechanical.com

11/19/11 12:48:40 PM

PMS BC 2012.indd 91

11/19/11 12:48:41 PM

Increase the Value of Your Building!

And do it with a Payback of Less Than Three Years!

Kemp Agencies Limited In conjunction with Camus Hydronics Ltd. Let Kemp Agencies increase the energy efficiency of your building hot water heating system and/or domestic hot water heating system with an upgrade of your existing hot water boilers to a condensing or nearcondensing high efficiency hot water boiler by Camus Hydronics Ltd. Not only Save Operating Costs but also Increase the Value of your Building Asset.

Kemp Agencies is pleased to introduce the new Camus DynaForce and DynaMax Fully Condensing Hot Water Boilers with effciencies to 97%

For more info on how a

DYNAFLAME HIGH-EFFICIENCY

BOILER can increase performance and save money, contact:

PHONE: 1.604.876.9297 ext. 137 KEMP AGENCIES LIMITED FAX: 1.604.876.1199 3590 Commercial Street TOLL FREE: 1.800.663.6169 ext. 137 Vancouver, BC V5N 4E9 Email to merlin@spearssales.com

PMS BC 2012.indd 92

11/19/11 12:48:42 PM

PMS BC 2012.indd 93

11/19/11 12:48:42 PM

Commercial / Industrial / Residential Flat Roofing /Sloped Roofing Re-Roofing / New Roofing Emergency Repairs

604-534-8651 www.langleyroofing.com

PMS BC 2012.indd 94

11/19/11 12:48:45 PM

BBB, RCABC, CRCA, CCN, BCAOMA & GAF Master Elite Certified Company

PMS BC 2012.indd 95

11/19/11 12:48:45 PM

PROFESSIONAL GRAFFITI REMOVAL SINCE 1997

GRAFFITI REMOVAL ● ANTI-GRAFFITI COATINGS ● MAINTENANCE PROGRAMS ● GUARANTEED RESULTS ● FREE ESTIMATES www.goodbyegraffiti.com

The World’s Largest Graffiti Removal Company

1-877-684-4747 ACROSS NORTH AMERICA

PMS BC 2012.indd 96

11/19/11 12:48:46 PM

Advertiser 1-800-GOT-JUNK 4Refuel Ace Graffiti Action Glass Acura Landscaping Affiliated Roofers Air-Vac Services Canada Albrite Lighting Distributors All Canadian Painting All Pro Pest Control Alpine Building Maintenance Altus Group Atira Property Management Bee-Clean Building Maintenance Better Image Property Maintenance BFL Canada Blue Chip Painting Blue Mountain Services BMS Plumbing & Mechanical BMS Plumbing & Mechanical BMS Plumbing & Mechanical Borden Ladner Gervais Brighter Mechanical Broadway Refrigeration Cambridge Plumbing Systems Canstar Carma Industries Cascades Recovery Inc Centimark Cleantech CLS & D CMI Concierge & Security CMW Insurance Coastline Cleaning Coinamatic

Page # 7, 79 42 44 44 53 73 37 56, 87 57 60 51 49 67 51 29, 52, 54 49 57 36, 61 61 67 61, 67, 90 56 62,68 26 62, 68 70 81 12 74 51 49 79 50 52, 66 27

URL www.1800gotjunk.com www.4refuel.com www.acegraffiti.com www.actionglassbc.com n/a www.affiliatedroofers.ca www.airvacservices.com www.albritelighting.com www.allcanpainting.com www.allpropestcontrol.com www.alpineservices.ca www.altusgroup.com www.atira.ca www.bee-clean.com n/a www.bflcanada.ca www.bluechippainting.com www.bluemountainservices.com www.bmsmechanical.com www.bmsmechanical.com www.bmsmechanical.com www.blg.com www.brightermechanical.com www.broadwayrefrigeration.com www.cambridgeplumbing.com www.canstarrestorations.com www.carmaindustries.com www.recoverycascades.com www.centimark.com www.cleantechjanitorial.com www.clsdinspections.com www.cmiconcierge.com www.cmwinsurance.com www.coastlineclean.ca www.coinamatic.com

Commercial Lighting Corporate Cleaning Services Crown Roofing Custom Air Conditioning CW Painting Detail Pressure Washing Door Pro Drain Master Duraseal E & H Duct Cleaning EasyPark Embers Entrance Automation Fab-U-Floors First General Firstonsite Five Star Service Flynn Canada Fortis BC Fraser Valley Hydrant Services Fusion Security Glenn Duxbury & Assoc Goodbye Graffiti Hunter Roofing Integritas Inter-Provincial Roof Consutants IPM Pest Control Keith Plumbing & Heating Kemp Angencies Langley Roofing Manna Plumbing Ltd Marine Roofing Master Painters and Decorators Association Mc Elhanney Mircom Engineered Systems MP Maintenance

33 www.comlight.com 30, 53 www.corporatecleaning.bc.ca 75, 95 www.crownroofing.com 46 www.customair.org 57 www.cwpainting-restoration.com 45, 66 www.detailpressurewashing.com 33 www.doorpro.ca 63, 85 www.drainmasterplumbers.com 29 www.duraseal.ca 36 www.clean-air.ca 59 www.easypark.ca 45 www.embersgreenrenovations.com 35 www.entranceautomation.com 41 www.fab-u-floors.com 71 www.first-general.com 71 www.firstonsite.ca 32 www.fivestarbc.ca 76, 88 www.flynn.ca 91 www.fortisbc.com 39 www.fvfireprotection.com 79 www.fusionsecurity.ca 25, 33, 41, 64 www.glennduxbury-inspections.com 96 www.goodbyegraffiti.com 77 www.hunterroofing.com 80 www.isecuritygroup.ca 8, 78 www.iprc.ca 59 www.ipmpestcontrol.ca 46, 64 www.keithplumbingandheatingcoltd.com 28, 92 www.spearssales.com 77, 94 www.langleyroofing.com 69 www.mannaplumbing.com 3, 73 www.marineroofing.com 27 www.paintinfo.com 82 www.mcelhanney.com 39, 89 www.mircomes.com 67 www.mpmaintenance.ca

Navigator Survellance Systems 25, 83 Networx Windows 5, 84 NIKLS 31, 34, 35, 38, 56, 83 Nortwest Regrigeration & Air Conditioning 10 Omicron 30 On Side Restoration 72 Overhead Door 48 Pacific Controls 11 Pacific Entrance Systems 35 Pacific West Tree Service 82 Polycrete 72 Pomeroy Construction 86 Rakes & Ladders 54 Reid Hurst Nagy 25 Remdal Painting & Restoration 58, 72 Richmond Elevator 39 Safetymedia.com 40 Sam's Garage Doors 34 Sasco Contractors 38 Secured Security 9 Servantage 50 Signs BC 80 Simson Maxwell 43 Spears Sales 47 Sterling IAQ Consultants 17 Summit Painting & Restoration 58 Sustainable Solutions 45, 93 Terra Firma Law & Garden 55 The Columbia Restoration Co 70 Trane 47 Transwest Roofing 2, 77 Troy Life & Fire 40 Ultra Tech 32, 53, 66 Uniclean 28 Uniclean Systems 41, 50, 52 United Cleaning Services 30, 38, 40, 47, 61, 62, 68, 70, 71, 80, 82, 84

n/a www.networx-excellence.com www.niklsonecall.com www.northwestac.ca www.omicronaec.com www.onside.ca www.overheadoor.ca www.pacificcontrols.bc.ca www.pacificdoor.com www.pacificwesttreeservices.ca www.polycreterestorations.com www.pomeroyconstruction.com www.rakesandladders.com www.rhncga.com www.remdal.com www.richmond-elevator.com www.safetymedia.com www.samsgaragedoors.ca www.sascocontractors.com www.securedpropertysolutions.com www.servantage.ca www.signsbcilluminated.com www.simson-maxwell.com www.spearssales.com www.sterlingiaq.com www.summitpainting.ca www.diagrambuilding.com www.terrafirmalawnandgarden.ca www.columbiarestorations.ca www.trane.com www.transwestroofing.com www.troylfs.com www.ultratechcleaning.com www.unicleansystems.com www.unicleansystems.com www.ucsl.com

Universal Heating Valley All-Door Distributing Valley Power Sweep Vancouver Bed Bug Control Vancouver Chimney Chief VanGuard Painting Venetian Blind Centre Vinci Park Wholesale Blind Factory Yaletown Restoration

46, 64 34 65 60 32 4, 58 28 59 84 73

www.universalheating.ca n/a www.valleypowersweep.com www.vancouverbedbugcontrol.com www.chimneychief.com www.painter.ca www.venetianblindcentre.ca www.vincipark.ca www.wholesaleblindfactory.com www.yaletownrestoration.com