Professional Development - Winter 2017

JANUARY - JUNE 2017

SITUATIONAL LEADERSHIP II PAGE 10

DON’T LOOK RIGHT PAGE 4

EXCEPTIONAL LEADERS CERTIFICATE PAGE 13

DATA PRIVACY BASICS FOR SMALL BUSINESS PAGE 7

MAKE MEETINGS EFFECTIVE AGAIN PAGE 11

bscprofessionaldevelopment.com

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WELCOME Welcome to BSC’s Professional Development Catalog! We are excited to offer a multitude of classes to enhance your professional career.

Classes range from leadership to computers, and are offered both online and on campus. We are excited to help you and your company grow and learn. Feel free to contact us if you have any questions. We look forward to seeing you in one of our classes soon!

Sara Vollmer Director, Continuing Education and TrainND

CONTINUING EDUCATION DOES THAT!

With BSC Continuing Education, your organization can train employees in key areas, help them develop new skills and ensure your organization stays abreast of the latest technology and professional processes.

GO BEYOND

Just as BSC helps traditional students go beyond, Continuing Education helps your employees move beyond in their professional lives and your organization move beyond to become a better business.

REGISTRATION TIPS

You can browse the offerings without signing into our system, but you’ll need to sign in to register for classes. You may set up either an individual or a household profile for your organization.

BSC Continuing Education is part of the North Dakota University System, so many of the terms used on the registration site refer to students. Student refers to anyone participating in a professional development class.

If you have any questions, call 701-224-5600 or email bsc.ce@bismarckstate.edu.

3 WAYS TO REGISTER ONLINE Credit card or electronic check go to bscprofessionaldevelopment.com

MAIL YOUR FORM BSC Continuing Education and TrainND PO Box 5587, Bismarck, ND 58506-5587 IN PERSON BSC National Energy Center for Excellence, 1200 Schafer Street, Bismarck ND Room 107, south entrance - door D, first floor 2

REFUND/DROP POLICY

Students must contact BSC Continuing Education at least five business days prior to the start of class for a refund. A $25 processing fee will be deducted from the amount refunded. If a transfer to another course is made, the $25 processing fee will be applied to the other course. If a student cancels fewer than five days before the first day of class, the entire registration is forfeited. No refunds are given after an online course has been accessed.

Cash or check refunds are made by mail; if you paid with a credit card your card will be credited. Allow three weeks to process refunds.

For additional information, visit our website at bscprofessionaldevelopment.com.

CONTENTS Communication Skills...................................................3 Computer/Technology.................................................5 General Business Skills.................................................8 Project Management.................................................11 Online Classroom.......................................................14 Registration................................................................15

BSC Continuing Education makes every effort to ensure accurate class listings in this publication. However, details may change or classes may be canceled due to low enrollment. Please confirm all class details online as you register and before you go at bscprofessionaldevelopment.com.

In case of inclement weather, we will notify participants of rescheduling or cancellation at the earliest possible time. If BSC is closed due to weather, please note that all Professional Development classes scheduled for that day are cancelled and will be rescheduled for the earliest possible date. Watch your email for rescheduling dates!

COMMUNICATION SKILLS Better Business Writing (in Letters and Email) Business writing has only two goals: 1) to make people understand something, and 2) to get them to take some action. Whether it’s to buy your product or service; confirm a decision; or to simply like you and think you’re good to do business with, you want your reader to understand you and take action. Learn 10 ways to write your business letters and emails more effectively, to say what you mean, and to make sure your readers understand you.

1/17 BSC NECE, ROOM 101

Tue 9:00 AM - 12:00 PM Instructor: Cindy Solberg

3/9 BSC NECE, ROOM 101

Thu 1:00 PM - 4:00 PM Instructor: Cindy Solberg

5/8 BSC NECE, ROOM 101

Mon 1:00 PM - 4:00 PM Instructor: Cindy Solberg

Fee: $89

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New Conversational Leadership

In leadership, tough conversations come with the territory. Delivering a painful performance review. A heated discussion with your boss. Telling a customer bad news about a project delay. Potential abounds on a daily basis for encountering high stakes or emotionallycharged situations. You can’t avoid them—and difficult conversations don’t have to be a disaster. In this class, you’ll learn the art (along with some science) of confidently leading yourself and others through crucial dialogues. We’ll examine why some conversations are so difficult, explore techniques and strategies for improving your conversational effectiveness, and how to skillfully approach any conversational situation with ease.

3/22 BSC NECE, ROOM 431 Fee: $69

Wed 1:00 PM - 5:00 PM Instructor: Kyleigh Wegmann Course ID: 5250101

Course ID: 5250029

JASON MATTHEWS Jason Matthews, owner of JM Strategies, has more than a decade of experience in strategic planning, facilitation, public relations, association management, public speaking and public affairs.

Jason has helped organizations deepen their impact, improve efficiencies, revitalize their boards, raise their profile, and increase memberships and donations. As a strategic planner and facilitator, he has developed plans, directed qualitative research projects, hosted planning sessions, managed implementation, and advised nonprofits, businesses, and government agencies.

Jason, an engaging presenter and facilitator, partners with CE in providing professional development, contract training services, and as a presenter with our Speakers Bureau. He also teaches courses on American history, government, politics, and foreign policy for the University of North Dakota’s Osher Lifelong Learning Institute (OLLI).

Jason received a bachelor’s degree in political science from the University of North Dakota and master’s degree in management from the University of Mary. He lives in Bismarck with his wife and two daughters.

In this catalog, Jason is leading the following courses: Making Meetings Effective Again March 22 or May 10, Course #5250098 The Five Choices to Extraordinary Productivity February 22, Course #5600055 3

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New Cultural Competencies

In our ever changing society, being culturally conscious is something everyone needs to be aware of. Join us for this four hour session to learn what you can do to make sure you are exercising the best cultural competency skills out there. We’ll discuss what those skills are, examining your own culture, how to develop your own cultural awareness and important tools to recognize differences. In addition, you will learn how to build rapport and improve communication while you build bridges with those around you.

4/24 BSC NECE, ROOM 103 Fee: $129

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New

Mon 1:00 PM - 5:00 PM Instructor: Mary Beth Burns Course ID: 5250091

Don’t Look Right

Want to know signs of threat to you and your community?

We’ve all heard the message, “If you see something, say something”. The trouble is that no one shares what to look for. This training answers the question of what to look for and will share over 100 DLR’s to keep you safe personally, while you travel, and in your neighborhood and community.

5/31 BSC NECE, ROOM 431 Fee: $49

Wed 6:30 PM – 8:00 PM Instructor: Jerry Balistreri Course ID: 5250092

Mixing and Matching Generations in the Workplace

Today’s workforce includes five generations. Each generation’s experiences have influenced their values and work preferences. This class offers an overview of the “5G” workplace, and will provide tips for finding common ground while honoring each generation’s unique contributions.

2/1 BSC NECE, ROOM 103 Fee: $89

Wed 9:00 AM – 12:00 PM Instructor: Cindy Solberg Course ID: 5250096

4/12 BSC NECE, ROOM 103 Fee: $89

Wed 1:00 PM – 5:00 PM Instructor: Jerry Balistreri Course ID: 5250093

The Art & Science of Communication

Good communication skills are essential for every employee at every level. The ability to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job.

This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities.

2/22 BSC NECE, ROOM 103

Wed 1:00 PM - 4:00 PM Instructor: Cindy Solberg

5/3 BSC NECE, ROOM 103

Wed 9:00 AM - 12:00 PM Instructor: Cindy Solberg

Fee: $89

Course ID: 5250081

Home.

Work.

Life.

Hundreds of ways to enrich all three!

Reading the Tells – Learning How to Read Body Language

Reading the Tells is a powerful training course that gives you practical techniques, tools, and strategies for understanding and using non-verbal communication for the highest impact and effectiveness. Become a highly respected, highly influential, and highly successful communicator! Whether you are a teacher, counselor, manager, principal, supervisor, sales rep, attorney, or HR professional, the degree of career success you enjoy is virtually dictated by your skills in communicating with others on the job.

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Get registered today! bscenrichment.com

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New The Art of Public Speaking

The number one thing people fear more than death is public speaking. This workshop will take you out of the fear zone and into the front of your audience. Whether giving a presentation or speaking with the media, this class will give you the techniques and confidence to shine.

3/9 BSC NECE, ROOM 103 Fee: $69

Thu 9:00 AM - 11:30 AM Instructor: Amy Jo Johnson Course ID: 5250104

Using Your EQ…Emotional Intelligence at Work

Have you been hearing about this thing called your EQ and wondering what it is? Perhaps you are a lifelong learner who appreciates opportunities for personal and professional development. Emotional intelligence is a set of social and emotional skills that establish how well you understand and express yourself, develop and maintain relationships, cope with challenges and use emotional information in an effective and meaningful way. In this course, you’ll learn about your EQ in the 5 scales of selfperception, self-management, interpersonal, decision making and stress management and develop a plan to improve in areas important to your success.

4/5 BSC NECE, ROOM 101 Fee: $159

Wed 1:00 PM - 5:00 PM Instructor: Norrie Keesey Course ID: 5250054

COMPUTER/TECHNOLOGY ew!

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Adobe InDesign Basics

If you are looking for a powerful tool to help you take your promotions and design to the next level, you need to join us for this class! Adobe InDesign is used throughout the design world to create stunning documents for marketing and promotional projects. In this class, we will explore the many different components and controls available in InDesign, we will create your first document and add text and graphics. You will also learn how to apply colors, format font, and arrange the objects you create, plus much more. We will finish the class by reviewing how to check for errors and how to package your files for printing or web distribution. Registration fee includes course materials.

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Advanced Access 2013

You’ve covered many of the basic functions of MS Access and now you’re ready to learn advanced Access features.

We will cover database management, advanced form design, packaging a database, encrypting a database, preparing a database for multi-user access and more.

Your knowledge of these features will help identify you as a database professional, rather than a casual database user. This training, added to that which you have already learned in the beginning and intermediate classes will round out your Access education and provide you with an impressive skill set. Registration fee includes course materials.

4/27 BSC NECE, ROOM 102 Fee: $109

Thu 8:30 AM - 12:00 PM Instructor: Debbie Mantz Course ID: 5270092

Advanced Excel 2013

Accomplish more in MS Excel in this advanced class. We will review advanced functions and formulas, data filtering and validation, complex charts and chart formatting.

We will also review PivotTables and Pivot Charts, how to export and import data and more. If you are comfortable with what you currently can accomplish in Excel, it’s time to take your skills to the next level. Previous Excel experience is strongly recommended. Registration fee includes course materials.

5/2 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM – 3:30 PM Instructor: Debbie Mantz Course ID: 4200154

AutoCAD Applications

Students in this class will gain valuable real-world CAD skills that translate to successful projects on the job.

Topics that will be covered are a more advanced 2D application set, 3D object creating & modeling, drawing file management, and printing/publishing drawing files. This workshop style class allows the students to use the tool sets within AutoCAD 2017 on dual 19” monitors, which closely resembles most professional CAD workstations. Students who take this class should have previously taken an Intro level CAD class or have prior CAD experience.

5/18 BSC NECE, ROOM 309 Fee: $189

Thu 8:30 AM - 4:30 PM Instructor: Mark Steele Course ID: 5270054

3/16 Thu 8:30 AM – 3:30 PM BSC TECH CENTER, ROOM 120 Instructor: Debbie Mantz Fee: $159 Course ID: 5270089

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Beginning Access 2013

If you have a lot of data that you are trying to manage but you don’t know where to begin, you should join us for MS Access 2013! This class will cover the basic functions and features of Access. We’ll start with an introduction to database concepts and the Access environment and Help systems, and then will cover how to design and create databases. We will also work with tables, fields, and records; sort and filter data; and set field properties and data entry rules. Learn to create queries, forms, and reports and have your data managed in no time!

Registration fee includes course materials.

3/28 BSC NECE, ROOM 102

Tue 8:30 AM – 3:30 PM Instructor: Debbie Mantz

6/13 BSC NECE, Room 102

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz

Fee: $159

Course ID: 5270077

Beginning Excel 2013

Learn to use the newest version of Microsoft Excel, a powerful spreadsheet application and an essential tool for today’s workplace. We will discuss the basic concepts of Excel in this class. Discover how to build, edit and modify spreadsheets, design charts, and create basic formulas and functions. Basic knowledge of Windows is recommended. Registration fee includes course materials.

2/14 BSC NECE, ROOM 102

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz

4/11 BSC NECE, ROOM 102

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz

Fee: $159

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New

Course ID: 5270065

Beginning Excel 2016

It’s here - Microsoft Excel 2016! Come and try the latest and most powerful spreadsheet application built for today’s workplace. We will discuss the basic concepts of Excel in this class. Discover how to build, edit and modify spreadsheets, design charts, and create basic formulas and functions. Basic knowledge of Windows is recommended. Registration fee includes course materials.

1/17 BSC NECE, ROOM 104 Fee: $169

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270078

Beginning PowerPoint 2013

Energize your presentations with MS PowerPoint 2013! In this course, you will learn to create and modify slides and presentations by adding clip art, charts, and graphics. We will examine templates and slide masters, also review the 6

benefits of using tables to ensure your data looks great.

Basic knowledge of Microsoft products/PowerPoint is recommended. Registration fee includes course materials.

2/7 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270083

Introduction to AutoCAD 2017

This hands-on course introduces students to the fundamentals of CAD (Computer Aided Design) on the AutoCAD 2017 platform. The most essential tools and concepts that industry demands will be covered.

These include the AutoCAD workspace and user interface, basic drawing, editing and viewing tools, layers, text, dimensioning and plotting. Students will see demonstrations from the instructor and access the software via dual monitor workstations in a smartboard equipped computer lab. Students must have a working knowledge of MS Windows. Registration fee includes course materials.

5/16 - 5/17 Tue, Wed 8:30 AM - 4:30 PM (2xs) BSC NECE, ROOM 309 Instructor: Mark Steele Fee: $279 Course ID: 5270053

Introduction to Office 2016

Microsoft Office 2016 will change the way you work (at work), because it now has features that allow you to share and collaborate in Word, PowerPoint, OneNote and more! Here’s your chance to see first-hand what the changes mean for your work environment and also experience the exciting features that are now available. It is one of Microsoft’s biggest upgrades to date, but to find out all of the tips and tricks, you need this class!

1/19 BSC NECE, ROOM 104 Fee: $89

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Thu 8:30 AM - 12:00 PM Instructor: Debbie Mantz Course ID: 5270094

Beginning Word 2016

MS Word 2016 is here, and as Microsoft says, “Your Word has always been good, but now it’s better than ever!”

Discover how the most up to date version of Microsoft’s popular program has been reworked to make sure you make the most of the time you have. The biggest change to hit Word is the ability to collaborate on a project – viewing and editing the same project simultaneously. We will discuss those changes and also review how to create, save, edit and print documents and will also discover various formatting options including converting pdf files to Word. We will also create tables, insert headers and footers, proof and print documents, and insert graphics.

Registration fee includes course materials.

2/16 BSC NECE, ROOM 104 Fee: $169

Thu 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270082

Building Forms in MS Word, MS Access and Mail Merge

Looking for an easy way to gather data? Join us for an introduction to building forms in Word and Access 2010.

Highlights include using built-in form fields, text boxes, dropdown lists, and check boxes. We will also review mail merge and its many uses.

3/21 BSC NECE, ROOM 104 Fee: $89

Tue 1:00 PM – 4:30 PM Instructor: Debbie Mantz Course ID: 5270041

Charting, Pivot Tables and Macros in MS Excel In this quick course, you will learn about Microsoft Excel 2010’s powerful tools: charting, pivot tables and macros! Take your spreadsheet skills to the next level by crafting charts that illuminate trends, differences and relationships. Pivot tables will help you manipulate your data so you can see it from a different perspective, and macros will help you save time by simplifying repetitive tasks. Basic knowledge of Excel is recommended.

3/7 BSC NECE, ROOM 104 Fee: $89

Tue 8:30 AM – 12:00 PM Instructor: Debbie Mantz Course ID: 5270057

Data Privacy Basics for Small Business

Are you interested in data privacy and security and what you need to consider to safe guard your business? If you are, this class will help you get started on the path to protection. Privacy and security compliance extends to nearly every industry (health care, financial services, merchants, education and more), and you need to make sure that you are prepared. Tracy Kolb, a legal representative, will answer questions and get you set with cyber security.

2/21 BSC NECE, ROOM 431 Fee: $49

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Tue 1:00 PM - 3:00 PM Instructor: Tracy Kolb Course ID: 9200070

Excel Tricks to Impress Anyone!

Excel is so much more than just software to create spreadsheets. Did you know that you can also use it for charting, quick data analysis, and auto-filling? If you want to know more, this is the class for you. Debbie Mantz is a certified Microsoft Specialist in Excel, and she has a lot of tips and tricks - from conditional formatting to VLOOKUP - to take your Excel skills to the next level!

Basic knowledge of Excel is recommended.

2/2 BSC NECE, ROOM 102 Fee: $79

Formulas and Functions in Excel

It’s time to challenge yourself with Excel by putting formulas and functions to work! Discover new ways to save time and troubleshoot what you already know and get some practice in this hands-on class. We will cover reusable formulas for common calculations, how to use lookup and reference functions, and much more. If you feel confident with the core features in Excel, this class will help you become more efficient in your everyday tasks. Basic knowledge of Excel is recommended.

2/28 BSC NECE, ROOM 102 Fee: $79

Tue 1:00 PM – 3:30 PM Instructor: Debbie Mantz Course ID: 5270088

This was a great refresher on functions and formulas with great examples for practical use!

– Mindy G., Fall 2016 Formulas and Functions in Excel participant

Getting to Know Windows 10

Windows 10 is here, and there are a lot of new features to help you succeed at work. But before you can accomplish more, it’s a great idea to come and get familiar with all of the changes. From the return of the Start menu to the new Edge browser, it may take some getting used to.

Join us for this session and learn some tips and tricks to get started!

3/2 BSC NECE, ROOM 104

Thu 8:30 AM – 12:00 PM Instructor: Debbie Mantz

6/7 BSC NECE, ROOM 104

Wed 8:30 AM - 12:00 PM Instructor: Debbie Mantz

Fee: $89

Course ID: 55270081

Intermediate Access 2013

Are you familiar with MS Access but ready to see what else it can do? In this class, you will learn about sharing your data and controlling access to it, calculation functions, lookup fields and more. Veteran instructor Debbie Mantz will help you take your Access experience to the next level! We recommend participants take Beginning Access 2010 or 2013 prior to this class.

Registration fee includes course materials.

2/21 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270084

Thu 9:00 AM – 11:30 AM Instructor: Debbie Mantz Course ID: 5270087

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Intermediate Excel 2013

It’s time to take your MS Excel 2013 skills beyond the basics. This class will have you working with multiple workbooks, outlining, subtotaling, sorting, filtering, and formatting your MS Excel data all within the new MS Excel 2013 platform. From protecting data to setting up templates, we will cover it all! Previous Excel experience is recommended. Registration fee includes course materials.

4/25 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270067

Intermediate Word 2013

With Microsoft Word 2013, harness the power of Microsoft’s advanced word processing program. Join us to work with styles, sections, and columns. We will format tables, print labels and envelopes, and work with graphics. This course also includes information about using document templates, making document revisions, and working with web features. Beginning Word or equivalent experience is recommended. Registration fee includes textbook and course materials.

6/6 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270080

Maximize Your Productivity with MS Outlook & OneNote

It’s time for you to make yourself smarter and more efficient in everyday tasks. MS Outlook and OneNote are the keys to your success, so join us to learn how you can take Outlook, one of the core programs in Microsoft’s stash and OneNote, a hidden gem, to the next level. We will cover quick tasks in Outlook that make saving and sorting emails easier, setting up and assigning tasks, and also the basics of OneNote including saving your emails and how to use OneNote as a virtual binder.

2/23 BSC NECE, ROOM 102 Fee: $89

Office 365

Thu 8:30 AM – 12:00 PM Instructor: Debbie Mantz Course ID: 5270079

Have you heard about Office 365? It’s the same Microsoft Office that you use every day, but it’s also more! Office 365 is an online, subscription based tool. This means that you can get to your files and applications from almost anywhere. This class will show you what Office 365 is, what is included with your subscription, and how to access the software and your files. 365 works with Windows 7 and 8, and it also works with desktop computers and tablets. Expand what you already know about Microsoft Office and learn how good life is in the cloud!

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2/9 BSC NECE, ROOM 104 Fee: $89

Thu 1:00 PM – 4:30 PM Instructor: Debbie Mantz Course ID: 5270036

Up to Speed with MS Publisher

MS Publisher is a gem in the Microsoft Office Professional Suite. This program allows you to make professional looking publications with minimal effort, and can be used for brochures, signs, newsletters, postcards and much more! This quick course will show you the basics so that you can walk away with valuable skills you can use right away.

2/28 BSC NECE, ROOM 102 Fee: $89

Tue 8:30 AM - 12:00 PM Instructor: Debbie Mantz Course ID: 5270025

Visio: Flowcharts & Diagrams

Visio is an exciting piece to Microsoft Office’s wide portfolio. Visio allows you to create diagrams and charts for presentations, organizational charting and team collaboration on projects. It provides ways to make work on these projects quick, easy and comprehensive.

In this class, you will learn how to use the wizards, see different templates and try creating diagrams. You will also learn how to use stencils, format your shapes, work with background pages and much more. If you are comfortable with the rest of the Microsoft Office suite, this class will help you move forward and add another tool to your box!

3/23 BSC NECE, ROOM 102 Fee: $89

Thu 8:30 AM - 12:00 PM Instructor: Debbie Mantz Course ID: 5270093

GENERAL BUSINESS SKILLS Online

Addressing Poor Performance

Many leaders struggle with employees who exhibit poor performance or work habits despite repeated coaching.

This web-based course builds leaders’ skill and confidence in handling chronic performance problems. Leaders learn how to focus on operational and behavioral issues and how to overcome defensive reactions, such as deflecting, blaming and redirecting. Leaders also learn how to gather and use data to provide effective feedback and how to balance seeking and telling to gain commitment for improvement. Leaders practice conducting performance improvement discussions.

Class Dates: Start upon registration (self-paced) Fee: $119.00 Course ID: 5600086

Back to Basics: Grammar Refresher

Email Stress, Manage the Mess

2/16 BSC NECE, ROOM 103

Thu 9:00 AM – 12:00 PM Instructor: Cindy Solberg

1/26 BSC NECE, ROOM 103

Thu 9:00 AM – 12:00 PM Instructor: Cindy Solberg

3/22

BSC NECE, ROOM 103

Wed 9:00 AM – 12:00 PM Instructor: Cindy Solberg

3/14 BSC NECE, ROOM 103

Tue 1:00 PM – 4:00 PM Instructor: Cindy Solberg

Course ID: 5250095

6/1 BSC NECE, ROOM 103

Thu 1:00 PM - 4:00 PM Instructor: Cindy Solberg

Strengthen your skills in spelling, punctuation and word usage. Learn a variety of tricks and gimmicks that apply to thousands of words, and get punctuation pointers and learn to avoid common errors. Sharpen your writing skills by identifying pitfalls that can spoil your writing style!

Fee: $89

Budgeting Basics

Your small business budget is one of the most powerful planning tools you have, as long as you use it well. If you are looking to get a better handle on how to build a budget, how to get started, or tips to make yours better, this workshop will be a good fit for you. We will discuss budgeting facts and basics, case studies, samples, different approaches to budgeting, and much more.

2/6 BSC NECE, ROOM 101 Fee: $169

Mon 1:00 PM – 5:00 PM Instructor: Mary Beth Burns Course ID: 5100051

Business Planning: The Financial Component (Evening Course)

At some point as a small business owner, you’ll probably need to answer some tough financial questions. These questions may range from, is it better to rent or to buy? Is it cost effective to buy new equipment? What are my credit terms actually costing me? How can I better control my budget? How do I deal with or minimize hidden costs? Many small businesses have a business plan in place, but struggle with the very important financial piece. Come and discover a few solutions to these questions plus much more.

4/18 - 5/2 BSC NECE, Room 432 Fee: $89

Tue 6:00 PM - 9:00 PM (3xs) Instructor: Rachel Kuntz Course ID: 9600033

Is your e-mail inbox overflowing? Are you wasting too much time with e-mail? If so, join us for this session and receive strategies, tips and ideas for reducing e-mail volume, improving quality, organizing your e-mail and coaching others about the same issues.

Fee: $89

Course ID: 5350031

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New Event Planning 101

Are you the person assigned to plan your company’s conferences and events? In this class attendees will learn the basics of event planning from booking venues, contracts, and hiring talent. Learn how to plan an effective event on a dime leaving your attendees with rave reviews.

3/23 BSC NECE, ROOM 432 Fee: $69

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New

Thu 1:00 PM - 3:30 PM Instructor: Amy Jo Johnson Course ID: 5350337

First Time Manager

Becoming a first-time manager is one of the most challenging and critical career transitions. New managers are often chosen from high-performing individuals but often, these highly proficient doers quickly become struggling new managers, without the skills needed to succeed. This one-day program is designed to help you, the first-time manager, overcome this challenge by teaching you the essential skills you need to get off to a great start. Based on the #1 best-selling book The New One Minute Manager, this program will introduce four core conversations and the coaching skills any first-time manager needs to achieve success quickly and build positive relationships with their teams. Registration fee includes extensive course materials.

2/7 BSC NECE, ROOM 103 Fee: $349

Tue 8:00 AM – 5:00 PM Instructor: Mary Beth Burns Course ID: 5600111

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Fundamentals of Strategic Planning

Strategic planning is a term that seems to be tossed around more and more as businesses become more aware of budget issues and retirement gaps that are developing.

Prepare yourself, and your company, by learning the basic steps needed to plan successfully. In this class, we will cover why it’s important to identify your core values and develop a shared vision with your employees. We will discuss why it is important to keep tradition in mind, but move forward with short-term thinking. You will see how to prepare an agenda for your meeting, learn how to define a path to move forward and develop a plan to review steps as you move forward with your plan. This class will present important steps to ensure that you (and your company) are prepared for whatever comes next!

4/25 BSC NECE, ROOM 103 Fee: $129

Tue 8:00 AM – 12:00 PM Instructor: Mary Beth Burns Course ID: 5600113

I Am An Entrepreneur! So Now What?

(Evening Course)

Many entrepreneurs work very hard but don’t understand the financial costs in running a business.

All too often, costs get forgotten or get put in to the general overhead expense account. What are your products and services really costing you to perform?

What are all your inputs (all too often many inputs are overlooked such as mileage)? Are you priced properly?

Join us to learn what you need to do to answer all of these questions and more! If you are a new or small business owner or just do jobs “on the side”, this is the resource you have been missing.

3/21 - 4/4 BSC NECE, ROOM 432 Fee: $89

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New

Tue 6:00 PM - 9:00 PM (3xs) Instructor: Rachel Kuntz Course ID: 9600034

Situational Leadership II

Situational Leadership® II (SLII®) is the most comprehensive, up-to-date, and practical method of effectively managing and developing people, time, and resources in the world. SLII is a model and a set of tools for opening up communication and helping others develop self-reliance. It is designed to increase the frequency and quality of conversations about performance and development between managers/ trainers and the people they work with so that competence is developed, commitment is gained, and talented individuals are retained. If you are currently in a leadership or training role, a manager or an executive at any level, this class is a must attend! Registration fee includes extensive course materals and access to a 1 yr, online sustainability program.

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3/20 - 3/21 BSC NECE, ROOM 103 Fee: $895

Mon 10:00 AM – 5:00 PM Tue 8:00 AM – 5:00 PM Instructor: Mary Beth Burns Course ID: 5600112

The 5 Choices to Extraordinary Productivity

The barrage of information coming at us from multiple sources (texts, tweets, email and more) is overwhelming and distracting. The sheer volume of information threatens our individual and collective ability to think clearly and make wise decisions about what is important.

In this course, you will learn how FranklinCovey’s 5 Choices can dramatically increase your ability to achieve the most important outcomes. Supported by science and years of experience, The 5 Choices will facilitate a measurable increase in productivity, while providing a renewed sense of engagement and accomplishment.

2/22 BSC NECE, ROOM 101

Wed 9:00 AM – 4:00 PM Instructor: Jason Matthews

4/11 BSC NECE, ROOM 101

Tue 9:00 AM – 4:00 PM Instructor: John Sandbakken

Fee: $379

Course ID: 5600055

!

New Word to Your Brother - (How to Work

with the Media)

Working with the media can make or break your business.

Do you know how to do it and succeed? In this class, you will learn how to effectively work with the media.

Whether it’s getting out your important company news or fundraising information out to the general public, this class will help you do it in an effective manner.

4/6 BSC NECE, ROOM 103 Fee: $69

Thu 9:00 AM - 11:30 AM Instructor: Amy Jo Johnson Course ID: 5350336

Your Guide to Personal Finance (Evening Course)

Student loans, home mortgages, credit card debt – they all add up to your personal finances. But have you ever stopped to think how much they are actually costing you? In this class, we will discuss how everything adds up, and what you can do to make better financial choices for a better future.

2/21 - 3/7 BSC NECE, ROOM 432 Fee: $89

Tue 6:00 PM - 9:00 PM (3xs) Instructor: Rachel Kuntz Course ID: 9600035

PROJECT MANAGEMENT Beginning Project 2013

Project management is an essential task for every business. MS Project is a great tool to help you with that task! In this course, we will cover the basic commands and features of Microsoft Project 2013. You will learn how to create and modify task lists, establish a project schedule, create calendars, assign resources to tasks, track costs, and work with different views and tables. We will also cover how to apply filters and groups, and sort task and resource data. Finally, we will discuss how to resolve resource conflicts. Registration fee includes course materials.

4/4 BSC NECE, ROOM 102 Fee: $159

!

New

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270074

Intermediate Project 2013

Let’s take another look at MS project with this intermediate course. You know the basics, so it’s time to create a new project plan from a blank file template. We’ll practice how to manage time in a project plan, how to manage tasks, and also how to manage your resources (from people to equipment and materials). You will also learn how to share your project plan, which is an essential step during the execution and controlling phases of any project. This class will help you keep your program on task, on budget, and in line with your original project scope! Registration fee includes course materials.

5/4 BSC NECE, ROOM 102 Fee: $159

3/22 BSC NECE, ROOM 101

Wed 1:00 PM – 3:00 PM Instructor: Jason Matthews

5/10 BSC NECE, ROOM 101

Wed 1:00 PM – 3:00 PM Instructor: Jason Matthews

Fee: $79

Course ID: 5250098

Project Management Essentials for the Unofficial Project Manager

FranklinCovey’s Project Management Essentials for the Unofficial Project Manager will help participants consistently complete projects successfully by teaching them to implement a disciplined process to execute projects and to master informal authority. Project management isn’t just about managing logistics and hoping the project team is ready to play to win. The skills of informal authority are more important than ever before, so team members are inspired to contribute to the project’s success!

1/24 BSC NECE, ROOM 101

Tue 9:00 AM - 4:00 PM Instructor: Cindy Solberg

3/23 BSC NECE, ROOM 103

Thu 9:00 AM - 4:00 PM Instructor: Cindy Solberg

Fee: $379

Course ID: 5700009

Thu 8:30 AM – 3:30 PM Instructor: Debbie Mantz Course ID: 5270090

Make Meetings Effective Again

Meetings are a rite of the American workplace. For most, it’s a daily ritual. For those unlucky many who are exposed to it multiple times a day, it can be cruel and unusual punishment. While necessary, too many meetings have become veritable torture chambers where motivation is stifled, productivity is hampered, and good ideas wither and, too often, die. Make Meetings Effective Again provides proven techniques to simplify, refocus, and reenergize meetings. This course offers effective meeting presentation tactics, introduces new meeting styles, and offers steps on how you can increase a meeting’s effectiveness without wasting time and talent.

We provide customized training programs designed to serve the specific needs of business and industry.

As the TrainND provider for Southwest North Dakota, we offer innovative, results-oriented training.

To serve your training needs contact us today.

Dave Huizenga 224-5683 Deb Larson 224-2534 Lori Heinsohn 224-5690 bismarckstate.edu/ceti/training

SOUTHWEST

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Working as a High-Performing Team

EXCEPTIONAL PERFORMERS CERTIFICATE BSC has partnered with Development Dimensions International (DDI) to offer the Exceptional Performers Certificate. In a rapidly changing, fast-moving world, it is vital that non-leader professionals possess the interpersonal skills to complement their technical skills. Individuals may aspire to rise through the levels of the leadership pipeline or to be the very best in their specialized area. Either way, certain core skills are essential to their personal achievement as well as the organization’s business goals. You are able to earn a certificate in this program by attending the following six courses. For certification, participants will have two years to complete the courses.

Communicating with Impact (Pre-requisite for Exceptional Performers Certificate)

Individuals will learn effective communication skills that are critical to any organization. By understanding and meeting the needs of their colleagues and customers, individuals will build trust, strengthen partnerships and achieve more success.

This course focuses on the importance of working as a team, not individuals simply carrying their own weight.

They must involve, support and share information with their teammates. The individual performers learn the stages of team development and the success factors that will help them advance through these stages to performing “full speed ahead”.

1/18 BSC NECE, ROOM 103 Fee: $169

Wed 8:30 AM - 12:30 PM Instructor: Wayne Brostrom Course ID: 5600031

We have several other course options available also.

•

Your Leadership Journey

•

Engaging and Retaining Talent

•

Making High Quality Decisions

•

Maximizing Team Performance

And much more! If your organization would like to discuss other courses or leadership programs, call us at 701-224-5600!

ONLINE Class begins upon registration.

Fee: $119.00 Course ID: 5250079

C O N V E R S AT I O N S AT BISMARCK STATE COLLEGE

HUM-019-0716

2016-2017

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January 29, 2017 “I Will Fight No More Forever” – Chief Joseph, Native American Resistance, and the End of the Indian Wars

May 7, 2017 The Quincentennial of The Protestant Reformation: A Reevaluation

February 26, 2017 Genesis from the Moon: Spiritual Journeys in the American Space Program

June 4, 2017 “Kill the Indian, Save the Man” – Education and the Assimilation of Native Americans

Free and open to the public.

Sundays at 3 p.m., Bavendick Stateroom, NECE, BSC Hosted by humanities scholar Clay Jenkinson and BSC President Larry C. Skogen

EXCEPTIONAL LEADERS CERTIFICATE I BSC has partnered with Development Dimensions International (DDI) to offer the Exceptional Leaders Certificate I. These courses serve as the foundation to help new and experienced leaders operate in the ever-changing environment and face the challenges in today’s workplace. You are able to earn a certificate in this program by attending the following six courses.

For certification, participants will have two years to complete the courses.

Communicating for Leadership Success

(Pre-requisite for Exceptional Leaders Certificate I) Leaders are introduced to the essential interaction skills that are critical to leadership success. These Interaction Essentials are the core behaviors that leaders need to be effective in the many situations that they handle daily. They will learn how to communicate effectively so they can spark action in others.

2/7 BSC NECE, ROOM 101 Fee: $169

Tue 1:00 PM - 5:00 PM Instructor: Cindy Solberg Course ID: 5600014

Coaching for Peak Performance

By understanding the importance of four coaching techniques and how to effectively handle both proactive and reactive coaching discussions, leaders can have more effective and efficient interactions.

2/21 BSC NECE, ROOM 101 Fee: $169

Tue 1:00 PM - 5:00 PM Instructor: Wayne Brostrom Course ID: 5600025

Delegating with Purpose

Delegation is a critical skill in today’s “do more with less” business environment. In this course, leaders learn the skills they need to address these challenges, gain the commitment of team members, develop individual skills and abilities, and enhance the overall capability of their teams, and ultimately the organization.

3/7 BSC NECE, ROOM 101 Fee: $169

Tue 1:00 PM - 5:00 PM Instructor: Cindy Solberg Course ID: 5600028

Resolving Workplace Conflict

People are working longer and harder at jobs that are more complex and have a wider range of responsibilities. At the same time, the way people work and communicate is changing, creating added stress. An unfortunate byproduct is conflict. This course teaches leaders how to recognize the signs of escalating conflict and take appropriate action to minimize damage.

3/21 BSC NECE, ROOM 101 Fee: $169

Tue 1:00 PM - 5:00 PM Instructor: Paula Graner Course ID: 5600027

Setting Goals and Reviewing Results

People are more engaged and strive for better results when they feel ownership of their work in both the process and the outcomes. Unfortunately, leaders fail to engage and reinforce this sense of ownership in performance management discussions. This course will show the positive effect of shifting the traditional role of planner and evaluator from the leader to a shared responsibility between leader and employee.

This shift builds ownership with the employee and frees up time for leaders to focus on coaching and developing throughout the performance cycle. A well-written performance plan is also a powerful tool for leaders to use when determining where to focus their development and coaching discussions with their employees.

4/4 BSC NECE, ROOM 101 Fee: $169

Tue 1:00 PM - 5:00 PM Instructor: Wayne Brostrom Course ID: 5600034

Driving Change

This course provides the skills and resources leaders need to accelerate the process of implementing change with their team members and to create an agile work environment where people are more open to change. Leaders will learn how to turn resistance into commitment and inspire team members to take ownership of change.

4/18 Tue 1:00 PM - 5:00 PM BSC NECE, ROOM 101 Instructor: To Be Determined Fee: $169 Course ID: 5600026

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THE ONLINE CLASSROOM BSC Continuing Education aims to offer a wide variety of classes, both face-to-face and online, to help you enhance the training and skills you need to do your job to the best of your ability. We’ve partnered with several online curriculum companies and have over 350 classes available for you to take. The courses and certificates here are just a few to help you get started today!

Blogging and Podcasting for Beginners

If you’re thinking of starting a blog or just beginning one, this course is for you. Perhaps you’d like to try out podcasting too. You can and it’s easy. In this course, you’ll learn how to create, manage, and promote your own blog and audio and video podcast using tools that you already have on your computer—no paid software or equipment is needed.

Through hands-on exercises, you’ll discover the benefits of using free web tools like Blogger, WordPress, Audacity, and YouTube. Guided by an expert instructor, you’ll find that creating a blog and podcast is much easier than you ever imagined. And by the end of this course, you’ll be amazed how much you’ve accomplished.

Class Dates: Start upon registration.

Fee: $99 Course ID: #4100208

Small Business Marketing on a Shoestring

When it comes to marketing for small businesses, money isn’t everything! In this course, you’ll learn how to use the same marketing tricks the big companies employ—without making a big dent in your wallet.

As you build your own customized marketing plan step-by-step, you’ll discover how to attract your target audiences, entice customers to buy your product or service, and keep buyers coming back for more. The small business marketing strategies you’ll learn will fit into any budget—and some are even free!

Class Dates: Start upon registration (self-paced) Fee: $99 Course ID: 5650029

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Introduction to Dreamweaver CS6

You’ve taken your first steps into Web design, and your fingers are beginning to cramp from all that typing—but don’t panic! Developing your coding skills has not been in vain! You’re ready for Dreamweaver— Adobe’s preeminent Web development application— which has been designed from the ground up to make developing websites easier.

You’ll begin by touring the Dreamweaver workspace and configuring it for your specific site-management needs. You’ll learn how to use Dreamweaver’s intuitive tool set to structure text, and investigate the myriad formatting options CSS provides. Along the way, you’ll work with images, build navigation elements, discuss effective layout methods, learn where and when to use tables, and examine successful site planning strategies.

By the end of the course, you’ll have successfully built a website and know how to use Dreamweaver’s built-in FTP tools to upload to the server of your choice. Six week course.

Class Dates: Start upon registration.

Fee: $99 Course ID: #4200142

Introduction to Google Analytics

Nearly every business and non-profit organization has a website, and probably a Facebook page and YouTube channel. Individuals have them too, to promote ideas, to share a vision, or to educate the public. No matter what brings you to the Web, your hope is that a lot of people see your website, your wall, your tweets, and your videos. Why else go to the trouble of sharing them?

In this course, you’ll learn to use Google Analytics to make the most of your online traffic. You’ll see how you can track not just the traffic to all of your online content, but also determine which content is the most appealing, where your visitors came from, what devices they used, how long they stayed, which links they clicked, and where they went when they left, plus much more!

Class Dates: Start upon registration.

Fee: $99 Course ID: #4800045

These classes, plus many more, are available at bscprofessionaldevelopment.com. If you don’t see a class you want online, call us at 701-224-5600 today!

INSTRUCTORS NEEDED Continuing Education is looking for new program topics to offer and enthusiastic instructors to teach them!

Contact Continuing Education today at 701-224-5600 or 1-877-846-9387 or go online to bismarckstate.edu/ce

Continuing Education and TrainND

REGISTER TODAY

at bscprofessionaldevelopment.com or by calling 701-224-5600!

REGISTRATION

*Denotes required information

*First name___________________________________________ *Middle name_______________________________________ *Last name___________________________________________ Social security number _______________________________ (Social security numbers and birth dates are requested in connection with the university system reporting requirements and accountability reports, including performance and accountability measures for workforce development and workforce training programs. Disclosure of social security number is optional and not required.)

*Address_________________________________________________________________________________________________ *City _________________________________________________ *State _________________________ *Zip_________________ *Phone (daytime)______________________________________ Additional phone ____________________________________ *Email address ____________________________________________________________________________________________ Birth date (mm/dd/yyyy)________________________________ Gender: p Female p Male BSC Alumni: p Yes p No *Course ID

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Supply Fee

______________ ____________________________________ ________________ ____________ ______________ _____________ ______________ ____________________________________ ________________ ____________ ______________ _____________ ______________ ____________________________________ ________________ ____________ ______________ _____________

Total paid $ __________________________ 15

Continuing Education and TrainND PO Box 5587 Bismarck, ND 58506-5587

LEARNING PARTNERS Continuing Education and TrainND

A career development program for your organization

Moving your organization beyond. Learning Partners is a members only program that will impact the strength of your company by developing the skills of your employees.

MEMBERSHIP BENEFITS •

Gain access to over 200 course offerings at an average cost of $98

•

Help determine course offerings

•

Implement a professional development program

•

Receive up to an additional $2,000 in training dollars Don’t miss out on the next membership opportunity. To get started, contact a TrainND Manager.

Deb Larson 224-2534 or Dave Huizenga 224-5683

Bismarck State College, Division of Continuing Education and TrainND is your SW TrainND provider.

CETI-008-1216