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How Long Does Pocket Option Selfie Verification Take?
from Pocket Option
The Pocket Option selfie verification process usually takes anywhere from a few minutes to 24 hours. In rare cases, it can take up to 3 business days, especially during high-demand periods or if your submission has errors. This step is crucial to ensure compliance with KYC (Know Your Customer) regulations and secure your trading account.
In this article, we’ll break down exactly what happens during selfie verification on Pocket Option, why delays happen, and how to avoid common mistakes that could slow the process.
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What Is Pocket Option Selfie Verification?
Selfie verification is part of the identity verification process on Pocket Option, an online trading platform. Along with uploading a photo ID and proof of address, you are required to submit a real-time selfie — often holding your ID and a note — to confirm that you are the rightful account owner.
This process helps prevent identity theft, money laundering, and fraud. It’s a standard security feature adopted by most regulated brokers.
How Long Does It Really Take?
Here’s the short answer again:Pocket Option selfie verification typically takes between 15 minutes and 24 hours.
However, several factors can affect this timeframe:
1. Time of Submission
Submissions during weekdays and business hours (UTC+0) tend to be reviewed faster.
If you submit during weekends, holidays, or outside working hours, expect a delay.
2. Document Accuracy
Blurry photos, poor lighting, or missing information can slow the process.
If your selfie doesn’t clearly show your face, ID, and any required note, the verification may be rejected or flagged for manual review.
3. Volume of Requests
During periods of high traffic (e.g., major updates or promotions), the verification queue can get backed up.
This may stretch the process closer to the 72-hour mark, though that’s relatively rare.
4. Account History and Risk Profile
New accounts or accounts with unusual trading activity may be subject to stricter checks.
If Pocket Option’s system flags your account for any reason, manual review will be required, which can take longer.
How to Speed Up Your Pocket Option Selfie Verification
Want to get verified quickly? Follow these steps:
✅ Use a High-Quality Camera
Smartphone cameras are fine — just make sure the image is well-lit, focused, and uncropped.
✅ Include All Required Elements
Usually, you’ll need to show:
Your face clearly
A valid ID
A piece of paper with the current date and the word “Pocket Option” or a code they provide
Always follow the specific instructions on the verification page. Missing even one element will delay your verification.
✅ Avoid Filters or Editing
Don’t use image enhancement tools or filters — these can result in automatic rejection by the system.
✅ Match ID Details
Ensure the details on your ID match the information you entered during registration. Mismatches are a common reason for failed verification.
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What Happens After You Submit Your Selfie?
Once you upload your selfie verification photo:
Automated System Review:
Pocket Option uses AI to quickly scan your selfie for basic compliance.
Manual Review (if needed):
If the AI can’t verify you (e.g., due to lighting or angle issues), a human compliance officer steps in.
Result Notification:
You’ll receive a status update via email and inside your Pocket Option dashboard.
If accepted, you’ll be fully verified and can continue using all platform features, including withdrawals.
If rejected, you’ll be asked to submit the selfie again, usually with clearer instructions on what to fix.
Common Reasons for Selfie Verification Delay or Rejection
To avoid unnecessary waiting or a failed submission, steer clear of these common mistakes:
❌ Poor lighting or low resolution
❌ ID or note not fully visible
❌ Face partially hidden (e.g., wearing a hat or glasses)
❌ Using a photo instead of a real-time selfie
❌ Submitting an expired or tampered ID
A single error can reset the review timeline — making a 20-minute process stretch to days.
Is Selfie Verification Required to Withdraw Funds?
Yes. Pocket Option requires full identity verification, including the selfie step, before processing withdrawals. This ensures the funds are going to the verified account holder and complies with anti-money laundering (AML) laws.
Trying to skip this step or providing fake documents can result in account suspension or loss of access to your funds.
What to Do If It’s Taking Too Long
If your selfie verification is taking longer than 24 hours and you haven’t received any updates, take the following steps:
Check Your Email: Look for any instructions or rejection notices from Pocket Option.
Log Into Your Account: See if the status shows "Pending," "Rejected," or "Verified."
Contact Support:Reach out via live chat or email at support@pocketoption.com. Be polite, include your username, and ask for a status update.
Try Again: If your selfie was rejected, retake the photo with better lighting and framing, and resubmit.
Final Thoughts: Be Patient But Proactive
To summarize:
Typical selfie verification time: 15 minutes to 24 hours
Maximum delay (rare): Up to 3 business days
Tips to speed it up: Use a clear photo, follow instructions exactly, and submit during working hours
While Pocket Option's verification system is usually fast, it's always wise to submit your documents as soon as you create your account, not when you're in a rush to withdraw. Being proactive saves time and stress later.
FAQ: Pocket Option Selfie Verification
Q: Can I trade before selfie verification is complete?
A: Yes, you can usually deposit and trade before verification, but you cannot withdraw until the process is completed.
Q: Can I use a passport or national ID?
A: Yes. Most government-issued IDs are accepted — just ensure they are valid and not expired.
Q: Is video verification required?
A: Not typically. A real-time selfie with your ID and a note is usually sufficient unless Pocket Option specifically requests a video.
Q: What if I don’t have a webcam?
A: Use your smartphone to take the photo and upload it directly through the Pocket Option mobile app.
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