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THank You Billings!

We would like to extend our heartfelt gratitude to our customers who voted us the #1 Grocery Store! Without you this would not have been possible. CheCk oUt oUr NeW FeatUreS: • Fresh Hand-Cut Daily Produce • Holiday Gas Rewards now on our Receipts. PLUS... don’t miss Albertsons Famous Bakery Cookies & Deli Fried or Grilled Chicken 2

Billings Gazette 2013 Readers’ Choice




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Automatic Transmission Co. 1313 1st Ave. n. Billings, MT 59101

406-252-8011 Billings Gazette 2013 Readers’ Choice


READERS’ CHOICE REVEALS WINNERS Quality, customer care not for sale By Brittany Cremer In an era earmarked by online shopping, couponing and BOGO sales, (that’s buy one, get one free for the lay shopper) it comes as a bit of a

People, Places & Fun

The people ...............................pages 6-10 The places & fun ..................... pages 11-13

Business & Shopping

The businesses & shopping ...... pages 14-32

Food, Drink & Entertainment

The food & drink .....................pages 33-41 The entertainment...................pages 42-46

while they’re there. Billings, it seems, puts stock in quality over

surprise that the vast majority of this year’s Read-

quantity and excellence over expedience. And the

ers’ Choice recipients distinguish themselves from

ones ahead of the curve, well, they offer both—

the competition not by their blowout sales, not

savings and quality customer care.

by free shipping and handling, but by something that too few businesses put a premium on these days—customer service. It’s an archaic concept to be sure, but it’s one long since lost in the realm of retail-a-palooza and

A community that cares Readers’ Choice is our way of showing appreciation to all the local all-stars that elevate our fair city to new heights. From coffee to culture, chiro-

grab bag shopping. Who needs excellent customer practors to karaoke, we acknowledge the job well service if omitting it translates into savings for done by some of Billings’ best businesses. me, right?

Readers’ Choice is a special advertising section of The Billings Gazette.

fair city depends largely on how they’re treated

Reader participation is crucial to this section,


and the winners are a true reflection of your

The vast majority of Billings spoke up, and we

thoughtful dedication. Thank you to everyone

heard them loud and clear. They said the reason

who participated and congratulations to this year’s

they shop, dine and spend their money across our

incredible batch of winners.

Sales & Marketing Director Dave Worstell Classified & Digital Sales Manager Ryan Brosseau

Special Sections Coordinator Linsay Duty

Content Editors Brittany Cremer Brenda Maas Allyn Hulteng

Thanks for voting us

Thanks, Billings, for choosing us as your favoriTe.

Billings Gazette Reader’s Choice!

Section Designer

We appreciate your business.

Christine Cleveland Access Readers’ Choice anytime at

Roger L. Daniel 406-252-3411

Visit us in our new location, still in West Park Plaza.

2047 Broadwater

Billings, MT 59102



DIAMONDS Hundreds of diamonds and ring styles to choose from!

Thanks for voting us Billings’ Best Jewelry Store - 14 years in a row!


Nobody obody does “I DO” like lik we e do! SHILOH CROSSING 903 Shiloh Crossing Blvd • 252-3662 (In front of Kohl’s at Shiloh & King)

Billings Gazette 2013 Readers’ Choice


PEOPLE Accountant

Ortt and Co. CPAs, Inc. 1437 Wyoming Ave. The thought of taxes make most of us furrow our brow and scratch our heads, but the employees of Ortt & Co. CPAs, Inc. are specially trained to alleviate some of that stress. Owner Patti Stanfill and her team emphasize the importance of matching the personalities of the client and accountant, taking extra care to match you with someone you trust and can relate with. Ortt & Co. conducts interviews with every new client to get a feel for their circumstances and needs, carefully listening to the customer’s questions. “That is the biggest comment we get from our clients—that we actually listen to them and deliver on results,” Stanfill said. With a staff of 10 accountants and a receptionist, there is someone on-hand, on-deck all the time to assist with all your accounting needs.

Auto Mechanic

JR’s Repair and Import Auto Sales 2143 Lampman Dr. When a customer steps inside JR’s Repair and Import Auto Sales, it’s so clean that one might not know that JR’s a repair shop. But don’t let that fool you. Don (JR) and Jodi Marty have owned the business for 13 years and pride themselves on having a

Thank You for voting us Billings Gazette Readers Choice Best Bagel Shop 2013!

clean, efficient and honest environment. Coach “We are a local, family-run business and honesty Jeff Carroll is the way we do business,” Don said. Girls Head Volleyball Coach, JR’s has the latest in computer technology to Senior High repair any import and their mechanics are all ASEcertified; their three full-time technicians each have Say “Senior High Volleyball” and the name “Jeff more than 26 years of combined experience. Carroll” is instantaneous and automatic. Carroll, In addition, JR’s sells used import autos, including who has been coaching kids for 38 years, is in his Subaru, Honda, Toyota and Nissan, with about 20 28th year at head volleyball coach. Over those years options on the lot Monday through Friday. he has amassed a 628-198 record (as of Oct. 7). He is, literally, a walking history of Montana girls’ high school volleyball. Chiropr actor “This sport has a huge impact,” he noted. “At SeMeier Family Chiropractic nior alone we’ve had more than 70 students receive 3419 Central Ave., Ste. C approximately $3 million in scholarships over my tenure. Some of these kids would not have gone on Drs. Kim and Jeff Meier strive to do more than provide chiropractic adjustments for their patients— to play at the collegiate level and get an education without those scholarships.” they want to share their view on overall wellness. Any given year Senior has 60-some girls across “We believe each individual should seek their true the varsity, junior varsity, sophomore and two freshhealth, with their body doing what it was designed man teams. to do,” Dr. Kim Meier noted. The programs we have developed across the Both doctors were college athletes and want Billings area, including Laurel and Huntley, are unpeople to excel, beyond injuries, beyond daily aches paralleled, with about 15 state titles over 30 years, and pains, into the highest quality of life possible. In Carroll said. their quest to help people—everyone from infants Carroll, who also teaches a leadership class at to adults—out of pain, they have a new addition to Senior, has coached more than 825 games. “That’s their eight-year-old practice. Dr. Donnie Smith joined a lot of national anthems,” he said. “I love the sport Meier Chiropractic this past June. but I more than that, I love the kids that play the In addition, Dr. Kim is certified in prenatal chisport and I love Senior High. I do what I can to ropractic care, which holds a special place in her make it better.” heart.

Thank You Billings

for Voting Us #1

Enjoy Montana’s Own City Brew Coffee Freshly Roasted just for you.


Thank you Billings For Voting us the #1 Pet store in Billings For The 3rd year in a row!


2342 grand avenue,

locally owned and operated Billings Gazette 2013 Readers’ Choice

Hair Stylist

Andrea Dahlquist, Carizzma Salon & Day Spa 517 24th St. W.

Insur ance Agent Roger L. Daniel Farmers Insurance Agency, Inc. 2047 Broadwater Ave.

Roger Daniel believes in commitment—to his family, his clients and his community. In addition to offering quality products with stellar service, he continues to invest in his hometown to ensure a continued quality of life here in Billings. “We stay rooted in what we do and we do it well for Billings,” Daniel noted. With more than 300 different products, including annuities, investments, insurance for home, auto, business, life and disability the agency provides solutions for their clients. For example, Daniel offers a full suite of options and supplements to Medicare insurance; they have the knowledge to help Yellowstone County residents. Daniel also promotes being an active, positive element of his com-

munity. The agency has raised more than $65,000 for the March of Dimes via the Balloons for Babies campaign and also sponsored the new “Montana March of Dimes” license plate for the betterment of everyone’s lives.

Interior Decorator Kibler & Kirch In Red Lodge: 22 N. Broadway Ave. (Design Studio) 101 N. Broadway Ave. (Retail Store) In Billings: 104 N. Broadway, Ste. 201 (Billings Design Studio, opening soon)

Jeremiah Young and his exceptional staff of interior designers radiate passion. In business for 24 years, the talented team at Kibler & Kirch have a combined 100 years of design experience – and they want to put that experience to work for you. “We start by listening,” said Young. “It’s relatively easy to go into someone’s home or business and say, ‘this is what I would do,’ but the real trick is to understand the client’s vision first.”

Courtesy Photo

Pictured is a historic home decorated by the team at Kibler & Kirch, this year’s choice for best interior decorator.

Billings Gazette 2013 Readers’ Choice


Thank Yo You from all of us at

Yesteryears Y ste Antiques

for voting us Best Antique Store! More Vendors • More to See Colleen Rooke - Proprietor

256-3567 • 102 N. 29th St. • Billings, MT 59101

We are proud you voted us as your #1 store for Power Equipment and Paint Thanks for your trust! 1551 Zimmerman Tr. 2264 Central Ave. 4170 State Ave. 1547 Main Street 415 S.E 4th St., Laurel

Bold & BEAutiful

EvEryoNE At

would like to thank all of you who voted us the #1 salon in Billings

Specializing in: • Eyelash Extensions • Highlights/Color • Cuts • Acrylic Nails

Photo Credit: katie forster

Bold & Beautiful 406-656-4247

Young noted that his firm generally takes a slower, holistic approach to design. “Not everyone can afford to buy everything at once. We help by creating a plan, and then executing that vision over time.” Because of this approach, it’s not uncommon for the firm to work with clients over a period of years in crafting their home. Some clients have finished a home only to move and hire the firm to help with the new property. “For some, we’re working on their third or fourth homes,” Young said. This relationship longevity creates a unique bond between the designers and their clientele. “Over time, it’s not a stretch of the imagination to say we become like family,” noted Young. While Kibler & Kirch’s design services are their mainstay, the firm also has a flagship home furnishings boutique located in Red Lodge. Inside, the store features an exceptional array of sofas, chairs, tables and décor handsomely staged to engage the imagination. Unique, hand-crafted pieces and custom furniture ensure each is one-of-a-kind. “Our customers often tell us they could ‘live in our store,’” said Young. “We love that.” Young invites everyone to stop by and enjoy the Kibler & Kirch experience. “While you’re here, let us see how we can help you create your perfect home.”

Massage Ther apist Dana Anderson, Dana & Company 323 24th St. W.

She is well versed in various types of massage, including deep-tissue, pregnancy, sports, rehabilitation, Swedish, and fascia-release; Anderson draws on this extensive expertise to her clients’ advantage. I love living in Billings and want to thank every single person who helped along the way, she said.


Ashley Dunkleberger, The Brooklyn 182 S. 32nd St. W. #5 In the world of pedicures and manicures, wordof-mouth referrals reign supreme. For customers of Ashley Dunkleberger, who recently realized the dream of opening her own place, The Brooklyn, those referrals come easily. Dunkleberger is known for her unique nail art that has become her signature, so to speak. Attention to detail and creating a relaxing, pampering experience make pedicures and manicures almost as enjoyable for her as for her clients. She also specializes in shellac manicures that customers love for their longevity. This fall, The Brooklyn will feature pumpkinspice pedicures and a holiday shopping event in its trendy, yet relaxing atmosphere.

Photogr apher Tracy Moore 2404 Montana Ave.

Tracy Moore specializes in what she knows—high school seniors. “We are fun, crazy crew who loves what we do,” Dana Anderson lives the life she loves—and she Moore said. “Most of our shoots are out of the stushares it. As a massage therapist and personal dio. We create an adventure, shoot some great photrainer for 13 years, she firmly believes in wholetos and create a story for them to tell afterward.” body wellness and achieving dreams. After-all, she While Moore has her niche, she collaborates with has climbed Mount Rainer. a team of photographers who specialize in wed“I’m a pretty enthusiastic person,” Anderson said, dings, brides, families, babies and even commercial “but when my clients come in I am so honored by shoots. In addition, Moore feels very strongly about the trust they give me. Many are recovering from being a community and world advocate. an injury or work in a high-stress environment, like Moore noted that she will again participate in surgeons, firemen, soldiers. I want to be their inspiSanta Clause for a Cause this year, taking family ration and help them move in a positive direction, photos pro bono and using funds she raises to give toward their dreams.” back to Billings community in addition help fund Anderson operates in small business environment clean water wells in Africa—a subject very close to and prefers that to really get to know her clients. her heart.

3189 King Ave West #3, Billings, MT


Billings Gazette 2013 Readers’ Choice

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Real Estate Agent

Darwin George, Prudential Floberg Realtors 1550 Poly Drive When it comes to Montana real estate, Darwin George is an agent with strong roots and strong values. Like many here in Billings, he was raised by hard-working parents who instilled strong work ethic. As a successful and well-respected real estate agent, George enjoys being able to help clients live out their dreams in what he calls “the best town around.” His extensive experience and knowledge allow him to help his clients through the intricacies of different transactions. George’s love of Billings runs deep. He participates in the Special Olympics Polar Bear Plunge and donates five percent of all commission to local charities, most especially Habitat for Humanity.

Courtesy Photo

Darwin George of Prudential Floberg Realtors

311 N. 7TH


is this year’s Readers’ Choice winner for best


real estate agent.


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Billings Gazette 2013 Readers’ Choice

PLACES & FUN Bowling Center

vides the right amount of endorphins for everyone. “One of our biggest successes has been the abilFireside Lanes ity to evolve and adapt to the needs of our com1431 Industrial Ave. munity and membership base,” Postel said. “We strive to provide something for everyone at any Strike! fitness level.” It’s easy to see why customers flock to Fireside As a nonprofit organization, the Billings Family Lanes to celebrate one of America’s favorite pasYMCA offers financial assistance to those in need. times—bowling. A friendly, clean atmosphere with comfortable amenities like full-service lounge, snack About one third of the YMCA’s membership takes advantage of the organization’s sliding scale. bar and pro shop, Fireside distinguishes itself from Postel encourages those interested in the Billthe competition by “tuning in on the little things,” ings Family YMCA to stop in and tour the facility. said manager Rich Marquess. Open for business since 1976, Marquess said From free weights to fitness classes, rec leagues bowling is as popular as it’s ever been—partly due and everything in between, the Billings YMCA has to the ageless quality of the lifelong hobby. just the right mix of activities to get you going and “We get seniors, kids, families league players keep you healthy. and everyone in between,” he said. “Anyone and everyone can enjoy bowling, and it’s a relatively affordable hobby.” Marquess said he’d like to thank Fireside’s loyal following of customers and league players. “I’m especially appreciative that folks take the time to find us since we’re off the beaten path,” Marquess said.

Golf Course

Pryor Creek Golf Club 1292 Pryor Creek Road Fore! It’s one of our most humbling and habit-forming pastimes—golf. One great shot erases the nightmarish six holes before. It’s a feeling that Joe Link, owner and general manager of Pryor Creek Golf Club, knows well. “I love the challenge of golfing, the variables and the mental toughness of it all,” Link said. And while the course at Pryor Creek comes complete with its own set of challenges, it’s the course’s accessibility and scenic views that keep customers coming back, Link said.

Fitness Center Billings Family YMCA 402 N. 32nd St.

Offering upwards of 125 different fitness classes, the Billings Family YMCA is more than just a fitness center. “We’re a community center,” said CEO Tina Postel, who credits the Y’s amazing staff and dedicated members with the organization’s continued success. “We’re completely pleased and honored by this award.” Offering everything from cycling to Pilates, league play to little tykes daycare, the Billings Family YMCA offers an inviting atmosphere and welcoming social network of members—some of whom have been with the Y for 45 years. From pro athletes to senior citizens, the Y proBillings Gazette 2013 Readers’ Choice

LARRY MAYER/Gazette Staff

Lyndsay Cross Serpe leads a cycling class at the Billings Family YMCA, this year’s selection for best fitness center.


Featuring 36 holes (18 for members and 18 open to the public), Pryor Creek’s fairways are wall-to-wall grass—good news for all you slicers and shankers out there. “There’s no sifting through the grass or hitting the ball out of the weeds here,” Link said. Each hole offers a unique view and experience, another reason golfers from Billings aren’t afraid to jump on the interstate and make the short drive to Huntley to play a round. Link credits the course’s dedicated staff and reasonable prices for their continued success. “We’re a golfer’s golf course,” Link said, adding that he encourages eager newbies to come out and give them a try, too.


Northern Hotel 19 N. Broadway Historical charm and luxurious comfort meld at the Northern Hotel. As the only 4-star urban hotel in Montana, the Northern features a suite of amenities that includes luxurious, plush rooms, complimentary WiFi, valet parking, easy access to on-site gourmet restaurant, TEN and much more.

“ThankYou” Billings! We appreciate your support over the past 19 years.

After undergoing a multi-million-dollar renovation, ing the year for various needs. More information is the Northern Hotel is the perfect place to stay for available at or email maabtkd@ the traveling executive or vacationing family. Listed on the National Register of Historic Places, the Park Northern’s unique character and charming ambiance Pioneer Park are reason enough to stop and stay. Bordering Virginia Lane, Parkhill Drive The hotel’s convenient downtown location feaand Third Street West tures ample access to shopping, fine dining and entertainment. Pioneer Park, one of the oldest parks in Billings, was dedicated in the early 1990s to the pioneers Martial Arts School who founded the area. There are more than 2,800 Martial Arts acres of parkland within the city limits, and Pioneer Academy of Billings Park takes up 30 of those acres—so what separates this park from the rest? 528 Lake Elmo Dr. It could be the fact that the park provides faciliFor the fourth year in a row, the Martial Arts ties for a wide range of people and activities. It has Academy of Billings was voted best martial arts tennis courts, green open space, a wading pool, the school. For co-owners Dave Allen, Ed Thompson Zimmerman center, disc golf and more. and Kirt Wagner, that says a lot about both their Statistically, Pioneer Park is the busiest park in customers and their philosophy. “We are a very Billings, with Riverfront Park as a close second. family-oriented business and we have an excellent Perfect for picnics, a pick-up game or monkeying network of parents and students who provide suparound on the swing set, Pioneer Park has everyport to the school and our members. Each individual thing you need for an enjoyable afternoon out. who walks through our door has a reason for learning martial arts.” Place to have a wedding The academy offers a wide variety of classes Billings Depot to various age groups, from children to adults and 2310 Montana Ave. families, each week along with special seminars and events. It is not uncommon for parents, who Besides its beautiful architecture and great locawatch their kids in class, to see positive changes in tion, there is just something very special about the their children, then decide it would be a great family Billings Depot. When guests walk inside, they imactivity. Besides, it is a lot of fun and a great cardio mediately feel a part of the amazing history. workout! “When our brides and grooms begin their hapWith both male and female instructors averaging over 20 years of martial arts experience apiece, pily ever after here, their story becomes part of our the academy teaches traditional martial arts with a story. We love that!” said Depot Executive Director, Jennifer Mercer. modern flair. They specialize in Taekwondo, which With its vaulted ceiling, Roman columns and has more kicking, punching and sparring, and Judo, signature arched window, the grand “Passenger Stawhich is similar to wrestling, but includes arm bars tion” has an elegant feel that envelops you the moand chokes. In addition, they have a parent-run ment you walk in. The “Baggage Room” is the larger booster club that spearheads several events durof the two rooms, and every wedding, fundraiser Thank you for choosing ZooMontana as

Billings Best Place to take Kids of all ages

406-652-8100 533 S. 24TH ST. W.



VOT E D B E ST F LO R I ST 2 0 1 3

2100 S. Shiloh Road Billings, MT Open every day at 10am

From joyous occasions to solemn remembrances, we are honored to be your florist of choice. Thank you, Billings! Billings Gazette 2013 Readers’ Choice

and Christmas party can be individually customized to evoke the desired mood and ambiance. Able to accommodate up to 300 guests, the Depot is the perfect venue for your special day. Call today to check availability for your special day—keeping in mind that often it’s better to select your venue and check availability first before getting locked into one specific date, Mercer added.

Courtesy of Cetrone Studios

The historic Billings Depot is the winner of best place to have a wedding, a new Readers’ Choice category.

Billings Gazette 2013 Readers’ Choice

Weight Loss Service Inches-A-Weigh 2499 Gabel Road

Toni Kramer, owner of the Billings Inches-A-Weigh, sees amazing transformations every day. Women come in to the weight loss center living very busy lives— juggling family, careers, a household and social lives. This hectic schedule often causes personal wellbeing to be put on the back burner. Retirement The programs at Inches-A-Weigh are Community designed to allow their clients to live life to the fullest and achieve their St. John’s Lutheran goals. Ministries/Mission Ridge Within weeks of enrolling, ladies are Corner of Rimrock and feeling better, seeing results, havShiloh Road ing increased energy, sleeping better On Nov. 19, 1963 the first residents and feeling more confident, Kramer moved into St. John’s Lutheran Minis- said. As a women’s weight-loss center, tries. It has been a wonderful 50 years Inches-A-Weigh provides a positive and it is hard to imagine Billings with- environment for women to exercise, follow a family meal plan and particiout St. John’s. The ministries of St. John’s have grown to meet the chang- pate in nutritional counseling all in one ing needs of the community. The min- place. Inches-A-Weigh promotes a healthy lifestyle that is necessary for istry is driven by a love in Christ for those who most need to be lifted high. weight loss and maintenance. It has never been about buildings or a beautiful campus, but always about Yoga Center the people and those they serve. ConSumits Hot Yoga tinued commitment, compassion and 3860 Ave. B, Ste. B innovation have inspired the St. John’s mission of providing living opportuniMelissa Vuletich, owner and operaties within nurturing environments of tor of Sumits Hot Yoga, practices what hope, dignity and love. she preaches—literally. She started In 1998 Mission Ridge, a joint partpracticing yoga while attending college nership between St. Vincent Healthin Arizona and wanted to share her care and St. John’s, was welcomed into the family of ministries as the first passion with clients in Montana. As owner of Sumits Hot Yoga in BillContinuing Care Retirement Communiings, Vuletich shares that good feeling ty in Montana. Now, 15 years later, St. with 27 classes each week. John’s and Mission Ridge serve over But it’s yoga with a twist: the room 600 residents between the communiis typically a moist 100 degrees—a ties of Billings, Laurel and Red Lodge. sauna-type environment that enhancThe hard-working and dedicated es the detoxifying aspect of yoga while team at St. John’s and Mission Ridge look forward to further expanding the allowing the muscles to stretch deeper into a pose. Skilled instructors and an continuum with a greater emphasis encouraging and welcoming environon providing home-based services, ment make Summits the perfect place expanded community wellness proto expand your yoga practice. grams, and retirement living in the Heights at WyndStone.


BUSINESS & SHOPPING Air/Heating Contr actor

would not get the level of service that we provide.” Their service includes installation of complete Comfort Heating & heating and cooling systems, repair and mainteAir Conditioning, LLC nance of existing systems and also replacement of 9934 S. Frontage Road older, inefficient units to higher efficiency products. They offer Rheem, Coleman and Armstrong heatQuality products and superior customer service ing and cooling products. In addition, Comfort is an with a smile have resulted in their fifth consecutive exclusive Mitsubishi Diamond dealer, offering the Readers’ Choice award. This second-generation, very best in ductless heating and cooling systems. family-owned business is in its 30th year serving These non-traditional systems are popular due to Billings and the surrounding areas. That alone is a their efficiency and versatility, capable of heating or testimony to how well they serve their customers. cooling just one room or an entire house. Comfort “We treat our customers like family,” said Jeff and also offers fireplaces from Heat N Glo, Heatilator, Tony Scherr, the owners, who also believe that their Napoleon and White Mountain Hearth. greatest asset is their employees. “We truly have In terms of accessories, Comfort uses their the best crew. From the installers, service techniextensive training to offer customers humidifiers, cians and office staff to the managers. Without electronic air cleaners and thermostats, including these great people and their skills, our customers wireless thermostats that allow for Internet connectivity. You can control the temperature in your home from anywhere in the world. Yet, customer service is their number one priority: “Customers make a business,” notes Jeff Scherr, “Without them being in business is pointless.”

Antique Store

Thank You

Yesteryears Antique Mall 102 N. 29th St. Colleen Rooke Hunsaker knows all about antiques and collectables. The owner/operator of Yesteryears

Antique Mall, grew up helping her grandparents run a general store for 60 years. The value of everyday items just got in my blood, she says. Although the mall has been open since 2005, it has expanded seven times and now features 65 dealer spaces and more than 100 consigners along with a new coffee kiosk. “Our inventory changes every single day,” Hunsaker notes. “We do everything from the turn-ofthe-century to the 1960s and tons of collectables— rocks, fossils, baseball cards, cowboy paraphernalia, advertising signage and the list goes on. If someone collects something, we have it.”

Appliance Store Lowe’s 2717 King Ave W.

Perhaps more known for their hammer-and-nail hardware, Lowe’s also carries a wide range of energy-efficient and top-of-the-line home appliances. More importantly, they staff their store with trained professionals who are at-the-ready to trouble-shoot or answer any questions you might have about your new purchase. From ovens to dishwashers and refrigerators to dryers, Lowe’s is stocked and ready to help you make your next home-related purchase.

for voting us

The ReadeRs ChoiCe 2013 WinneR for carpet cleaning!

FaithFul Cleaning & RestoRation 14


Is honored to be chosen Billings Best Men’s Clothing Store Thank you for your vote of confidence

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Billings Gazette 2013 Readers’ Choice

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BILLINGS. We’re proud to be voted “2013 Billings Readers’ Choice — Best Wireless Service” by readers of The Billings Gazette. We’ll continue striving to bring you the best experience possible on America’s Largest 4G LTE Network. 1.800.256.4646 4G LTE is available in 500 markets in the U.S. © 2013 Verizon Wireless.

Billings Gazette 2013 Readers’ Choice


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“We put our customers first and work around without the help, support and expertise of his taltheir needs and schedules,” he said. ented staff. NAPA Auto Parts Tryan credits his talented and experienced staff “They make it all possible, and I can’t thank them 5320 Southgate Dr. with much of the businesses’ success. enough.” “Most employees here have been here 10-plus 1105 First Ave. N. years,” he said, adding that Brown’s employs 43 Automotive Service National Automotive Parts Association—better workers in Billings. Brown’s Auto Service known to most of us as simply NAPA—shines at “Our staff is incredible—talented and professional 1144 Broadwater Ave. customer service. Their patented NAPA “know how” with a wealth of experience,” Tryan said. “None of 1313 First Ave. N. has helped millions get back on the road quickly and this would be possible without them.” safely. 624 S. 20th St. W. For NAPA District Manager Dan Clevidence, there Billiards Store For 57 years, the staff at Brown’s Auto Service is no greater joy. Rec Room has been delivering on their promise to provide “We take pride in providing a friendly staff and 945 Grand Ave. inviting store,” Clevidence said. “We thank all of our exemplary customer service at a fair price. As a locally-owned, family-operated business, loyal customers who’ve come in through the years Mike Guzman has been playing pool as long as he Brown’s continues to raise the bar and expand their and allowed us to lend a hand.” can remember. Transferring his extensive knowlsuite of services. Since 1925, NAPA has been offering exceptional edge and love of the sport to a business seemed From tires and transmissions to gears and gasproduct knowledge and customer service. Clevionly natural. He sells, in essence, family fun. Adding kets, Brown’s has you covered. dence said he and his team strive to continue that “The only service we don’t provide is body work,” a dart board or pool table to a home provides a legacy moving into the future. great venue for recreational family time all at home, Tryan said. In addition to assisting individual customers, he said. The company’s emphasis on quality and care Clevidence said he enjoys working hand-in-hand “It gives parents peace of mind knowing their starts the moment you drop your keys off. with several local small business owners and exkids are having fun right under their roof,” Guzman Brown’s customer courtesy van is just an extenpressed immense gratitude in their partnership. added. “Thank you for believing in us and for allowing us sion of that concept. The van will drop you off at For 20 years, Rec Room has provided quality bilwork while your vehicle is being worked on and pick to help you make your business grow,” he said. liards tables, equipment and accessories to Billingsyou up when it’s done. Clevidence said none of this would be possible area customers along with table tennis, foosball tables and both soft- and steel-tipped darts and boards. In addition, they carry NFL, MLB, NBA and The 2014 PIONEER™ 700 collegiate merchandise for every sports fan and ofFULL FEATURED VALUE fer maintenance and table recovering services.

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tHank You! From

Boat Dealer

Montana Honda & Marine 2124 Goodman Road After more than 50 years in the business, the Winchell family knows boats. Founded by Ralph Winchell in 1960, Montana Honda and Marine stands out because of its vast

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2124 Goodman Rd.• Billings, MT • South of I-90 off the Zoo Drive Exit



20 N. 30th Street

1005 24th St. W. Billings, MT 406-652-8878

Billings Gazette 2013 Readers’ Choice

inventory and selection for potential boat owners. Current owner James Winchell is proud to offer premiere boats at competitive prices including Crestliner, Glastron, Four Winns, Chaparral and Centurion boats. In terms of service, customers are guaranteed quality. They have four Honda factory-trained and certified technicians along with three full-time boat technicians to meet their clients’ needs. In addition, Montana Honda and Marine purchased Montana Motorsports and Marine in Helena last year. The Helena store carries Tracker, Four Winns and Glastron boats. “We had a good year this year, and it feels so refreshing to say that,” Winchell said, who credits his loyal customers and talented, trained staff for the businesses’ success.

Eastwood and his team can assist with installing whole-home filtration systems, reverse osmosis systems and water softeners. Some systems can even be rented at affordable rates. Ultimately, Eastwood credits his dedicated team and loyal customer base for the business’ success. “I want to thank our team for doing such great work in allowing us to be recognized for this award,” Eastwood said. “And a big thanks to our customers for nominating us. We greatly appreciate your support.”

Car Dealer – New

Denny Menholt Chevrolet 3000 King Ave. W.

Variety, quality and affordability. Those are the three factors car dealer Denny American Water Technologies Menholt credits in this year’s Readers’ Choice win. “Chevrolet continues to innovate and manufac134 Regal St. ture the best product line,” Menholt said. “From the Crisp. Cool. Refreshing. Impala and Silverado to the Tahoe and Camaro, Jason Eastwood is in the business of making Chevy produces the right vehicle for any lifestyle or these words a tangible reality. budget.” As Vice President of American Water TechVersatility gets the customers in, but it’s Denny nologies, Eastwood specializes in home and office Menholt’s superior customer service that keeps delivery of bottled water in addition to other water them coming back. The dealership has been at its treatment options. current location for the past 12 years and recently “Our main goal is to give customers options when underwent a remodel to the store’s front façade. it comes to water treatment solutions,” Eastwood “The contemporary, fresh look invigorates staff said. “We want to discover what works best for and is more inviting to our customers,” Menholt them, what is the best value to fit their needs.” said. American Water Technologies bottles around In addition to the wide range of auto inventory, 1,000 five-gallon bottles per day at their Regal Denny Menholt celebrates the dealership’s awardStreet location, but they handle more than just bot- winning service and parts department. tling. “We want to exceed customers’ expectations American provides water for local dialysis equipnot only in purchasing their vehicle and carry that ment and offers brine reclamation systems for both promise through into servicing,” Menholt said. residential and commercial water softening systems, Menholt credits the dealership’s staff—from sales among many other services within a 60-mile radius and service personnel to everyone in between— of Billings. with the continued success of the business.



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Because Denny Menholt Chevrolet deals in such volume, they are able to pass along savings to the customer. “We are fortunate to work with a variety of lenders, and when it comes to financing, we’re in the right position to negotiate better rates.” Looking into the future, Menholt is excited to show and sell the Chevrolet’s new line of 2014 trucks, cars and SUVs.

Car Dealer – Pre-owned Hertz Car Sales 2851 King Ave. W.

It’s not a coincidence. It’s a testament to how much Hertz Car Sales cares about its customers. Winning the Billings Gazette Readers’ Choice Awards nine years in a row evidences the company’s commitment to integrity and superior customer service. “It’s simple, really. We are honest and take care of people, operating by the Golden Rule,” said general manager Keith McNally. Known for their low-stress, no-pressure sales approach, Hertz urges customers to make the right pick and not a hasty one. Friendly and trained staff

is at-the-ready to answer any questions you might have, and customers can always expect a fair deal. Hertz carries a variety of vehicle makes, models and types but can also pull inventory from five different stores. McNally opened the Billings store in 2003 and since has experienced very little staff turnover—in fact, he often buys lunch for his employees and points out what they are doing right. In addition, he attempts to meet each and every customer at some point during the sales process. Those simple details create a dignified, trusting relationship that works.

Carpet Cleaner

Faithful Cleaning & Restoration 3922 Audubon Way Micah Richardson takes immense pride in spiffing up your carpets, upholstery, tile and grout. If it’s underfoot, Richardson and his crew can clean it. Most recently, Richardson purchased the carpet cleaning portion of Faithful Cleaning & Restoration and renamed that segment of the business “EcoClean.” “I am passionate about what I do and am always looking for ways to improve and try to exceed expectations on every job,” Richardson said.

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Best Op Optical Store in Billings for 8 Years!

And for the past two wet weather months in Billings, he’s had that chance. “I’ve been incredibly busy, yes, but it’s also been so rewarding to get into someone’s home and help them get it back to working order,” he said. Richardson thanks his loyal customers for recognizing him and Faithful Cleaning & Restoration for the good work they’re doing. “I feel it is the highest honor to be recognized by your clients, and I look forward to seeing you on your next cleaning,” Richardson said.


Beyond Basil Catering 733 Lake Elmo Dr. Experimentation is a good thing. Especially in Marcie Tartarka’s world. As owner/operator of Beyond Basil, she loves the diversity of her work and brings her funky flair and passion for exploring cultures to her clients through fabulous food. Tartarka and her staff bring that mindset to each catering assignment and work closely with their client to have the food complement their event and budget. She also credits her outstanding staff with the success of her catering business.

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Billings Gazette 2013 Readers’ Choice

Children’s Consignment Store Precious Seconds and Moms 2-B 1005 24th St. W. #5

Dawn Ness, owner/operator of Precious Seconds and Moms 2-B consignment store, loves kids. “We truly connect with each client,” she said. These days, Ness and her staff are seeing third-generations coming to Precious Seconds because they grew up “clothed” by the store’s extensive offerings. Ness noted she is selective about the consignments she accepts in order to offer her clients the highest-quality, previouslyused items possible. Opened in 1992, the shop buys, sells, trades and consigns quality, name-brand maternity and children’s fashions along with baby and nursery equipment and furniture. Ness’ extensive background in retail shows with the staff’s dedication (two have been there more than 20 years), stellar customer service and seasonal displays—think: Halloween costumes and Christmas outfits. “We are nothing without our customers,” said Ness, who went on to emphasize the advantages of the Preferred Customer Program, available on Precious Second’s website.

Children’s Photo Studio Jana Graham Photography 2301 Montana Ave. #201

Emotion is elusive. But photographer Jana Graham artfully captures it between smiles, snaps and clicks of her camera. “My favorite part of what I do is forming meaningful, personal connections with my clients,” Graham said. “It’s so fulfilling and rewarding to know that they allowed themselves to feel vulnerable in front of the camera—that they shared how they truly are as they interact with their loved ones. That is magical.” Graham, who has been in business in Billings for eight years, offers a “boutique photographic experience” in that she customizes each session to the preferences and personality of each client. Graham’s kind and tender touch makes her a perfect choice for newborn and children’s portraits, but she also specializes in graduation, special occasion and wedding pictures. “Ultimately, my goal is to help them create a lasting piece of inspi-

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rational art that they can put up in their homes and feel good about every time they see it,” she said. “I want my photos to have that forever-quality.” Seeing the looks on her clients’ faces after a big reveal from a photo session is Jana’s favorite part. “I love seeing their faces light up, especially mothers looking at photos of their children,” Graham said. “It warms my heart and makes me feel like I’m a part of something bigger than myself.” Graham thanks her loyal customers—many of them repeat clients who’ve been photographed in various phases of their lives—for her Readers’ Choice win. “Thank you so much—I feel blessed to have worked with every one of you,” she said.

Clothing Boutique Apricot Lane Boutique 1603 Grand Ave., Ste. 100

2143 Lampman Dr. 256-8737 Over 15 Years In Business Now Serving Beer, Wine & Sake

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In an era of big box stores and bargain bin shopping, one thing gets lost in the experience—a personalized touch and customer care. “At Apricot Lane, it’s less about the clothes and more about the shopping experience,” said owner Michelle Dowler. “We personally get to know each of our customers and style them so they leave feeling even better about themselves.” Dowler credits her talented, personable staff with the boutique’s continued success. “I have a great core group of people working here,” Dowler said. “We’re less like a staff and more like a big family.” Several of the same employees have been at Apricot Lane since its opening two years ago, and the team strives in accentuating the best features of each customer. “Our favorite feedback from customers is when we hear ‘I would have never tried that on by myself, but I love it,’” Dowler said. Dispelling the notion that only women in their 20s or 30s can shop at Apricot Lane, Dowler said she carries inventory for all ages, sizes and budgets. “We carry shirts that are $19 to dresses that are $250,” she said. “We’ve definitely got something for everyone.”

Clothing Store Men’s Jason’s Clothing for Men 2564 King Ave. W.

For four generations, the Alweis family has been making Billings gents just a little more dapper. Specializing in men’s apparel and accessories,

Jason’s Clothing for Men has been giving their customers the best merchandise and best service since 1910. Owner Sheldon Alweis enjoys working one-onone with customers to achieve their desired look, pointing to chic brands like Tommy Bahama and Bugatchi to outfit them. “We present them options and style personalized looks, emphasizing fit and feel,”Alweis said. Offering a wide range of inventory—slacks, sweaters, soft knits and more—Alweis encourages newcomers to come by the store to check them out. Popular this season are interchangeable sports jackets, Alweis said, which can be dressed up for a banquet or special event or dressed down with khakis for a casual weekend look. “I like versatile pieces like that,” Alweis said, adding that his favorite part about owning a clothing store is helping a customer find the perfect outfit and seeing them smile as they leave his store.

Clothing Store Women’s Neecee’s 2821 Second Ave. N.

They are the clothing store responsible for making the term “outfitting” a verb. Neecee’s owner, Denice Johnson, and her staff absolutely love finding the perfect head-to-toe ensemble for their customers. Whether you’re looking for a new top for the weekend or a formal dress for a banquet, Neecee’s will have you covered. They even carry fun extras like jewelry, shoes, handbags, scarves and more. Neecee’s employees know there’s a multitude of choices when it comes to women’s fashion. If she doesn’t carry what you’re looking for, she’ll help you find it elsewhere. “It’s about the needs of the shopper,” Johnson said. “I want to help them and if it means sending them to a competitor, I’m glad to do it.” Johnson and her team work to create an unforgettable shopping experience and want their customers to leave feeling better than when they arrived. Johnson, who loves incorporating color and fashion into her Montana lifestyle, makes a point to carry original, hard-to-find items. More than anything, she and her staff strive to ensure that every visit to Neecee’s is an enjoyable one, whether you leave with one of their shopping bags or not. Johnson credits her kind, passionate staff and trendsetting mindset to the store’s continued success.

Billings Gazette 2013 Readers’ Choice

Computer Repair Shop Rimrock Computer Company 2320 Zoo Drive

Modems, hard drives, iPads, keyboards, web cams, hardware, software and more—Aaron Dantic and his wife Lindsay are experts in computer repair so you don’t have to be. In business for 14 years, Rimrock Computer Company specializes in everything from computer repair to new computer sales, data recovery, virus elimination, computer security and more. And you won’t have to worry about hidden fees from Dantic and his team. They charge at rates for services, so there’s no heartburn over inated hourly rates. Dantic credits the business’ continued success to their honest approach to service and speedy response. “When you call, you reach a live person right away, never a recording or voice prompts,â€? Aaron said. “We stay away from the ‘geek speak’ and explain the problem to our clients in terms they understand.â€? Dantic and his team know how inconvenient it is to be without your technology and make every job a priority. They do their best to get you back up and running as soon as possible. And if you have questions about whether or not Rimrock Computer Company can revive your malfunctioning electronic device, take heart. “If it has an electronic pulse, we can work with it,â€? Dantic said. “Anything remotely involved with technology is something we can repair or replace.â€?

Consignment/Used Clothing Store Goodwill 951 S. 29th St.

For the thrift store shopper, there is no ďŹ ner moment.

After sifting through rows of shirts, you ďŹ nd it— the limited edition, brand name you were looking for‌ with the tags still on! Billings’ Goodwill store carries a wide variety of clothing, home accessories, books, shoes, jewelry, movies and more. And if you’re still looking for inspiration for your last-minute Halloween costume, look no further.

Cr aft Store

Hobby Lobby 2425 Central Ave. With more than 65,000 items replenished each week, it’s easy to see why Hobby Lobby attracts so many crafters and hobbyists. Featuring expansive sewing, painting, oral and paper crafting sections, store manager Mike Trudnak says Hobby Lobby strives to keep its inventory fresh for shoppers. “Hobby Lobby customers are the best,â€? Trudnak said. “I want to extend a huge thank you to them— they are the reason we exist.â€? With the holidays approaching, Hobby Lobby also carries a wide range of cheerful seasonal dĂŠcor. And customers can always expect competitive discounted prices. Trudnak also commends the friendly and helpful staff at Hobby Lobby, who are always willing to lend a hand or share input on your next crafting project.

Custom Fr aming Store The Frame Hut & Gallery 1430 Grand Ave.

They started 45 years ago as a small, custom framing store—but today they’re much more. Offering a variety of home dÊcor, accessories, furniture, lamps, pillows, furnishings and of course, frames, Frame Hut & Gallery is your one-stop-foreverything shop for your four walls.

Store manager Helen Tolliver is proud to offer custom framing, artwork and a suite of other home dĂŠcor options to her customers. “Our mantra is ‘bring it, frame it, love it,’â€? she said. “We love having a hand in helping customers showcase something they treasure.â€? It is Frame Hut’s customer-centric approach to sales that have allowed them to stand the test of time, Tolliver said, adding that owner Curt Wheeler invests in his employees by sending them to design training forums. “Several of our staff members have been here a long time, and that closeness and enthusiasm shines through to our customers,â€? Tolliver said.

Day Spa Service

Sanctuary Spa & Salon 1504 24th St. W. Pampering is their pleasure. And they have been shouldering your stress and rejuvenating your wellbeing since 1998. Offering a wide range of customized hair and spa services, Sanctuary Spa & Salon uses Aveda products to create the results and experiences their guests desire. In their calming, Zen-like spa, experience one of their relaxing massages, facials, body wraps or rejuvenating body polish. Sanctuary owner Kris Carpenter says the spa has seen continued success because it’s more than a spa—it’s “an experience center.� “In a sense, it’s a sanctuary within a sanctuary,� she said. “We took much time and care to craft a relaxing, Zen-like space from front to back.� Because customers can purchase a massage or facial or other spa service at various locations around Billings, Carpenter knew that Sanctuary had to do something to set itself apart from the competition. Using all-natural Aveda products and implementing luxurious extras like warming robes are just two


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Billings Gazette 2013 Readers’ Choice


examples of how Sanctuary raises the relaxation bar. In December, Sanctuary will once again be offering year-long spa packages—a sort of spa club that offers one service (a massage or facial) per month all year long at discounted rates. “It’s just one simple way that people can look inward, relax and take time for themselves,” she said. “Our caring and dedicated staff loves being a part of that.”

The dentists at Brewer Dental Center attend advanced levels of continuing education and employ leading-edge technology to offer patients the best possible care. In addition, Brewer Dental Center offers multiple services—general and preventative care, dentures, implants, crowns, cosmetic dentistry, orthodontics, IV and oral sedation—to all ages all under one roof while being an in-network provider for four major insurance carriers: Delta Dental, Cigna, EBMS and Allegiance.

Dental Pr actice

Department Store

Brewer Dental Center 2900 Central Ave. 710 Main St.

Dental appointments don’t have to fall within a 9-to-5 work day. And dental emergencies usually don’t allow for advanced planning. That’s why Brewer Dental Center offers patient hours from 7 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 5 p.m. on Saturday along with their trademark “call us in the morning and we’ll get you in today” guarantee. Their customer-focus includes comprehensive care, comfort – including same day treatment, and “one stop” convenience for all your dental needs.

Dillard’s 320 S. 24th St. W.

Whether you’re on the hunt for the perfect cocktail dress or a Christmas gift for your mother-inlaw, Dillard’s is the one-stop-shop for the high-end holiday shopper. They are one of the few retailers in town to carry designer handbags from Coach, Michael Kors and Dooney and Bourke. Dillard’s also features designer fragrances, cosmetics and lingerie. With a variety of sizes, styles and price points, it’s easy to see why Dillard’s is such a coveted destination for area shoppers.


Juro’s Home Medical-Pharmacy 2043 Grand Ave. As a locally-owned business for more than 50 years, Juro’s Pharmacy, Health & Wellness has extensive experience in pharmaceutical, respiratory, mobility, rehabilitation and home medical supplies. They specialize in compounding pharmaceuticals when a patient needs a customized medication and offer home delivery in addition to 24-hour customer service to respiratory patients.

The highly-trained, personalized staff at Juro’s knows the first and last name of most patients and is eager to help both patients and their caregivers. In short, they care—and it shows. In addition, they offer a full line of pharmacygrade vitamins and supplements to complement their extensive knowledge and home medical supply products.

Dry Cleaners

Valet Today Cleaners 1516 Main St. 741 S. 24th St. W. 2802 Grand Ave. 17th & Ave. B Valet Today Cleaners has been providing quality dry cleaning services to Billings area residents for more than 50 years. Committed to providing customers with the highest standard of service and quality and protecting the environment, Valet Today actually changed their name from One Hour Valet to Valet Today because the environmentally-sensitive cleaning product they use are milder, and take a little longer than one hour to clean. Still, customers can depend on same-day service. Valet Today Cleaners not only cleans clothes, they also clean comforters, blankets, sleeping bags and more.

Fabric Store

Jo-Ann Fabric & Craft Store 2833 King Ave. W. They are project headquarters for all kinds of crafty sorts. Offering an expansive selection of fabrics and sewing accessories, Jo-Ann Fabric and Craft has evolved to include a variety of seasonal decorations, quilting accessories, jewelry, art supplies, cake decorating tools, florals and more.

Thank You For Your Support And Your Vote! “The Best Drugstore in Billings” Serving Billings for over 50 years

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Billings Gazette 2013 Readers’ Choice

Jo-Ann employees love consulting with customers and seeing their projects reach fruition. With a wealth of experience, Jo-Ann staff members pride themselves on providing exceptional customer service. And with Halloween right around the corner, Jo-Ann Fabrics is the perfect place to brainstorm your ghoulish costume ideas.

Farm R anch Store

Shipton’s Big R In Montana: 216 N. 14th St., Billings 2600 Gabel Road, Billings In Wyoming: 2049 Sugarland Dr., Sheridan Montana & Wyoming are renowned for their rural and western lifestyle, and today’s farmers and ranchers continue that time-honored tradition. For 64 years, Shipton’s Big R has continued to provide these hardworking folks with quality products at everyday low prices and unparalleled customer service. “People from Montana & Wyoming are genuine and a large part of their legacy is working the land and raising livestock,” said Jay Carroll, co-owner of Shipton’s Big R. “Ranchers and farmers and those who live the rural and western lifestyle are at the heart of what we do.” In order to better serve their customers, Shipton’s Big R will soon be installing new “state-of-theart” service counters at each store location. There, customers can speak with highly-trained staff members to get in-depth product information and technical assistance. “We want to provide our customers the knowledge they need to make the best purchasing decisions possible,” said Carroll. Staying current on market trends is also important. The buyers at Shipton’s Big R attend the best tradeshows in the U.S.A., bringing back new and

innovative products for customers. While the stores remain rooted in farm and ranch supplies, they also have many other departments and product categories to accommodate the growing needs of their customers. Inside, customers will find large sporting goods departments at each store with a full selection of firearms. This department also includes camping, fishing, reloading and many outdoor gear and outdoor cooking products. Other departments include clothing and footwear, animal health and tack, lawn and garden, automotive, pet and western jewelry. As the temperature drops, customers should drop in to find low prices on wood pellets, a great line of pellet stoves, Husqvarna chain saws, Speeco log splitters along with a great selection of fireplace accessories at Shipton’s Big R. And colder temperatures mean cold-weather gear. “Right now we have almost every item in stock that Carhartt makes.” Carroll said. “And today (October 26) happens to be our biggest sale of the year – Carhartt Days.” The brands that Shipton’s Big R carries are nothing less than top of the line. Husqvarna, Tarter, Honda, DeWalt, Wrangler, Ariat, Cinch, Muck, Science Diet, Smith & Wesson and Remington are among the many quality names customers will find in the stores. For Carroll and his staff, staying true to the store’s Western heritage means staying connected to the community. Shipton’s Big R proudly supports many local organizations including the NILE Rodeo, 4H, FFA, Rocky Mountain Elk Foundation, Ducks Unlimited Montana Fair & the Chase Hawks Rodeo. Friends of NRA is also proudly sponsored. “We host some fun promotions like our annual upcoming Pet-O-Ween Pet Costume Contest,” said Carroll. New this year, the Pet-O-Ween contest will take place inside the store at Big R West on Gabel Road, ensuring that kids, pets and parents will avoid any unpredictable bad weather.

During the NILE Rodeo last week, Shipton’s Big R featured World Champion Calf Roper Stran Smith who signed autographs for eager customers. For the ladies – and guys – Shipton’s Big R recently hosted an Ariat fashion show that was wildly popular. “Shipton’s Big R is all about our customer – the farmer, the rancher, the outdoorsman, the working man and everyone & anyone else” said Carroll. Carroll and his staff remain committed to offering the best quality merchandise, the best pricing and the best shopping experience. “We invite you to stop by Shipton’s Big R and experience the difference for yourself.” Two store locations in Billings, MT and one in Sheridan WY.

Flooring Store Pierce Flooring 2950 King Ave. W.

At Pierce Flooring and Design, quality melds with creativity to create unique and customized flooring options that customers can love longer than the life of their home. A family-owned business since 1924, Pierce specializes in residential and commercial flooring options—and they pride themselves on providing the best customer service possible. Their experienced sales staff completes the “Pierce Academy” that covers everything from customer service 101 to in-depth technical product knowledge so they can be the best educated and trained in the market. “Our buying power allows us to meet any budget, whether it’s a do-it-yourselfer to new construction,” said store manager Keith Scott. In addition, Pierce offers, at no charge, the knowledge and expertise of an in-house designer who will aid customers in everything from a simple home project to a remodel or new-build.

Empowering you to live a healthy vibrant life. for awarding me “Best Children’s Photo Studio” for the third year in a row! I have the greatest clients anyone could ask for!

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Billings Gazette 2013 Readers’ Choice



Gainan’s 502 N. 30th St. 810 Bench Blvd. 1211 24th St. W.

Grocery Store Albertson’s 611 N. 27th St. 3137 Grand Ave. 1212 Grand Ave. 511 Central Ave. 2334 Central Ave. 670 Main St.

Hair Salon

Bold & Beautiful Salon 3189 King Ave. W., Ste. 3

Kara Berumen knows that when clients take the time to pamper themselves, they radiate confidence. That is why she chose a career path in the For three generations, the Gainan family has beauty industry. provided unique, high-quality floral, gift, home and “Out of beauty school, I knew I wanted to own nursery products to Billings shoppers. Yet, from day my own salon,” Berumen said. For the past 12 years, Albertsons has earned the one, their focus has been on customer service and In business for eight years, Berumen partnered Readers’ Choice Award in the grocery store cat100 percent customer satisfaction. up with her sister, Kelsie Grayson, and has been Their unique floral creations are perfect for birth- egory. Chuck Cremer, district manager for Montana continuing to grow her business ever since. days, anniversaries, special occasions or just to say and Wyoming, gives great credit to the Albertsons’ More than just a hair salon, Bold & Beautiful also associates and loyal customers. “We pride our“I’m thinking about you and want to brighten your offers eyelash extensions, acrylic nails, pedicures, selves on doing business as Joe Albertson did: “Give day.” manicures and tanning. customers the product they want at a price they “Eyelashes continue to grow in popularity,” BeruThe staff’s dedication to service shines through can afford with lots of tender, loving care,” he said. men said, adding that the stylists individually bond the moment customers walk through the door and “It was the right business model 100 years ago, and each eyelash to one you already have. “It takes are enveloped with the delicious fragrances of the it still is today.” about an hour.” season. With six local stores, all of which have recently More than anything, Berumen said she loves seebeen upgraded or remodeled, Albertsons is com“We work hard to create a unique, inspiring shoping the way people look and feel after leaving her mitted to the Billings community. Donations and ping experience,” says president Jim Gainan, noting salon. She encourages new clients to find Bold & sponsorships for youth, education and hunger are that several people wander about the store or visit the primary focus areas. The Fresh Rescue program Beautiful on Facebook to check out daily specials. the greenhouse during their lunch hours, sometimes is a prime example where good nutritious food finds just as a way to relax or get away. This is just one Health Food Store its way to empty stomachs instead of filling the of the many ways Gainan’s customers become their landfill. Albertsons is also happy to introduce StarGood Earth Market friends. buck’s (3 locations); Daily Fresh Made Sushi Bars (3 3024 Second Ave. N. locations); and Fresh Cut Fruit Bars (all 6 locations). Good Earth Market (GEM) is all about the members. Opened in 1994, this landmark co-op strives to provide healthy grocery, household and personal goods that their members request. Most recently, notes general manager Perry McNeese, members asked for more locally-grown or made goods that are sustainable. GEM responded and now carries hundreds of goods from more than 130 local producers. In fact, 30 percent of what GEM carries comes from Montana and northern Wyoming. It is this stellar customer dedication that helped earn GEM the Readers’ Choice Award for the last three years. The co-op also includes an in-store Deli Cafe, free workshops and a discount to co-op

Artist’s Choice, Reader’s Choice, Make Us Your Choice CASEY PAGE/Gazette Staff

Gainan’s Flower & Garden Center is this year’s Readers’ Choice recipient for best florist, an award they have won the past 14 years.


1430 Grand Ave. (406) 245-9728

MON. - FRI. 9-6 SAT. 10-5

Billings Gazette 2013 Readers’ Choice

members—although customers do not need to be members to shop GEM. In November GEM will once again offer fresh, local, antibiotic-free turkeys for healthy holiday meals.

home, and we hope they come to our next customer appreciation party and have a few laughs with us.”

Home Builder/ Contr actor

Classic Design Homes 1605 Shiloh Road

Hearing Aid Store

Classic Design Homes builds custom homes. But, aside from an outstanding home, Mark Dawson, partner, believes that his clients deserve an amazing experience. House calls may be a thing of the past, but not His design team, led by Doug Wild and Ben Lich, for Laurel Hearing Aid. are key elements to the design and building proThey go out of their way to dramatically improve cess. their customers’ lives through better hearing. Their “Doug is one of only a handful of Certified Professpecialists evaluate hearing loss and customize care sional Building Designers in the region and is by-far with high-quality devices that fit most all lifestyles the best design person I have ever worked with,” and budgets. Dawson said. “We often put the plan right up on the “Our mantra is ‘service matters,’” said Koreen big screen in our office, “walk” through the house Harrington, hearing instrument specialist. “From our with our client and he makes changes as we go free hearing evaluations to free second opinions, we along. It’s amazing.” strive to go above and beyond our patents’ expectaThe relationship doesn’t end when Classic Design tions.” hands over the keys. They know that a new home Family-owned and operated since 1993, Harmay have some items to be tweaked. rington said she and the other employees take pride “We try really hard to be better than anyone on in being vested in the community. service after closing, on warranty issues,” Dawson “We greatly value our patients and want to make said. “The guys who take care of these are given their experience as convenient and as pleasant as bonuses on how well they follow up and get things possible,” Harrington said. done. It truly is an honor to build someone a new

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Home Builder/Building Center Billings Hardware 3175 Grand Ave. 906 Broadwater Ave.

They may sell hardware, but it is their soft touch and personalized attention to detail that sets TJ and Kami Comstock, owners of Billings Hardware, and their team apart. Specializing in home improvement, Billings Hardware carries everything you need to get the job done. And what’s more, they are staffed with trained, knowledgeable employees who make sure that every person who walks through the doors has a good experience. And if they don’t have the answer to your hardware question or carry the item you need, they’ll find it, Comstock said. Earlier this year Billings Hardware opened a second location in the former Kuchera building at 906 Broadwater Ave. “Our Grand Avenue store focuses heavily on lawn and garden,” said TJ Comstock, CEO and owner of Billings Hardware. “Our new loca-

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tion is more of a true, core hardware store.” The second floor is also clothing-central for Billings’ growing community of oilfield workers. These specialize items are often difficult to find locally. All-weather clothing by Carhartt™, flame-resistant clothing and boots by Georgia™ and Wolverine™ are among the items customers can expect to see in-stock. “It’s just another way we can differentiate ourselves among our competitors,” Comstock said.

Insur ance Company Farmers Insurance Several local locations

As the third largest property/casualty insurer in the country, Farmers Insurance is involved in everything from auto and home insurance to annuities and life insurance. Customizing their suite of insurance packages to specific customer needs is what they do best. Customer service and Farmers’ market leadership Home Furnishing Store distinguish them from the competition, as agents Ashley Furniture continue to drive innovation and operational excellence to provide the best value and experience for 2914 Millennium Circle every customer. “We offer world-class customer service,” noted Nationally, Ashley Furniture is the largest manuKim Cummins, Farmers’ district manager. “And we facturer and retailer in North America. But it is what are deeply grateful to our customers for voting us customers here in Billings think of Ashley Furniture Readers’ Choice for insurance company - it’s a great that really matters, according to Travis Brownell, honor.” general manager. Cummins said that by implementing cutting-edge “We really try to put a customer-first focus into technology and training programs, Farmers Insureverything we do,” Brownell said. “We promise to keep doing our best for each customer who walks in ance staff will continue to blaze the trail in keeping up with fluctuating market trends. the door.” Ashley Furniture is locally-owned business that offers a wide variety of furniture, mattresses and Jewelry Store home décor. Goldsmith Gallery Jewelers It’s where style, service and selection all come 903 Shiloh Crossing Blvd. together, Brownell said.

Hot Tub/Spa Center Montana HotSpring Spas 2217 Grand Ave.

For Scott Prociv, owner of Montana HotSpring Spas, a spa is not as much a home improvement as it is a personal improvement—an investment in lifestyle enjoyment and wellness. It is, perhaps, this philosophy that has allowed Prociv and his team to win the Readers’ Choice pick for best Hot Tub/Spa Center for the 13th year in a row. As a professional, authorized dealer of HotSpring Spas and Finnleo Saunas, Montana HotSpring Spas specializes in their own analysis, delivery, customer care and installation. In 2012 the store underwent a major remodel to better serve their customers. With expanded display and demonstration space, clients will have a better understanding of Montana HotSpring Spas’ wellness products. For examples, studies have shown that regular sauna use helps detoxify bodies, burn calories, increase circulation and decrease stress. Prociv credits his loyal, hard-working staff (who he actually dubs a ‘family of employees’) with much of the store’s success.


Scott Wickam has a passion for superior diamonds and fine jewelry. Starting in the business at age 15, Wickam has amassed a lifetime of expertise, which is reflected in his beautiful jewelry store on Billings’ West End. “At Goldsmith Gallery, we carry a big variety of jewelry – from large diamonds to Swiss-made watches, Pandora to pearls,” Wickam said. In addition to retail sales, the store has in-house jewelers who can create stunning, custom-designed pieces or repair heirloom jewelry. Goldsmith’s large inventory means customers can find that perfect piece at a perfect price – from kids with $25 shopping for mom to an exquisite, one-ofa-kind piece valued at $400,000 or more. “And I’m a stickler for quality – I only have very, very high-quality pieces,” Wickam said. When it comes to diamonds, no one has more expertise than Wickam. Bridal customers make up a large segment of Goldsmith’s business, and Wickam and his well-trained staff work hard to help people learn about diamonds – the cut, clarity, color and carat weight – and how to select a stone that perfectly fits their desire and budget. And Goldsmith’s selection of diamonds is second

to none. “I travel overseas to purchase diamonds and hand-select every single stone,” he said. Wickam’s strong relationships with diamond cutters ensures that he purchases only the best stones, and that he can pass along superior pricing to his customers. While brilliant white diamonds remain the favorite for engagement and wedding rings, colored diamonds have grown in popularity. Pink, blue, yellow, green and even brown or “chocolate” diamonds have been fashioned into stunning necklaces, bracelets, earrings and more. This November, Goldsmith will host a trunk show by LeVian, one of the top design companies featuring fancy-colored diamond jewelry. “They bring enough jewelry to fill my whole store and have exquisite pieces you would normally never see in Billings.” The LeVian trunk show will be open to the public, and special invitations will be mailed to customers.

Kitchen Cabinet Store Rimrock Cabinet 547 S. 20th St. W. # 7

Coy Martin was the little boy in his neighborhood who was always building things. When he opened the door to Rimrock Cabinet Co. eight years ago, he knew he had found his calling—working with wood and working with people. Martin and his small, personable staff make designing and building or remodeling a kitchen, unique. “We are a business made up of fun people who make this process as fun and enjoyable as possible,” he said. In addition to kitchens, Rimrock Cabinets does bathrooms, libraries, in-home bars and snack areas. Likely that personal touch is the reason Rimrock Cabinet Store has been the Readers’ Choice favorite since 2010.

Kitchen Supply Store Swanky Fork Kitchen Shop 111 Broadway Ave., Red Lodge

Swanky Fork Kitchen Shop is dedicated to everyone who loves to cook. The store offers over 1,000 quality tools and gadgets for home cooks and professional chefs. Every product is personally selected by owner, Jeannine Haugan-Olson, for its functionality, chef’s approval rating and reputation in the culinary industry. Whether it’s baking, slow- or fresh ingredient-cooking, BBQ, meat carving, cocktails, Billings Gazette 2013 Readers’ Choice

juicing or espresso/tea, we’ve got you covered. Swanky Fork’s staff—Julie, Robin, Lois and Denise—all cook from scratch and will help you locate anything you might need for your kitchen or cooking goals. They are happy to special-order just about anything you might find in another store or online in a timely manner. Swanky Fork offers gift cards as well as free delivery to Yellowstone County, Powell and Cody. Swanky Fork Kitchen Shop, a mom-owned small business, opened in downtown Red Lodge in 2009. All are invited for Swedish Meatballs on December 6 and 7 at the Red Lodge Christmas Stroll from 6-7 p.m. Swanky Fork Kitchen Shop plans to open a second location in Billings when the ideal retail space becomes available.

Lighting Center One Source Lighting 100 24th St. W. #3

It’s more than a store—it’s a lighting boutique, Lauri Patterson, owner of One Source Lighting, said. “We are firm believers that everyone’s houses should not look the same.”

One Source Lighting offers enough options—from fixtures to table and floor lamps to home décor— that Patterson’s mission is easily accomplished. Couple that with the staff’s extensive knowledge, including Patterson’s 15 years of lighting expertise, and they are likely the most creative lighting professionals in town. Recently, Patterson and team have branched into the special events market, including weddings and anniversaries.

Limousine Service A-Limo Limousine 405 N. 12th St.

Cindy Reed knows her limos. As owner of A-Limo Limousine, she has been part of many marriage proposals—just one example of the extra-special service that A-Limo provides on consistent basis. “We have cars for just two people, or up to 14,” she said. “We’ve been part of many great moments and are always willing to do something a little extra—holiday light tours; birthdays, weddings and anniversaries; surprise parties; and, even scavenger hunts. If you can imagine it, we can help make it happen.”

Reed, who does much of driving herself, adds that A-Limo has both car- and SUV-style limos and is available 24/7 with advanced appointments—perfect for a late night out or an early ride to the airport. We promise our customers the royal treatment, she added.

Lingerie Shop

TLC Lingerie 1400 Broadwater Ave. Linda Levy and her expert team at TLC Lingerie have a niche market—and women know it. For 16 years, TLC has been giving area women a “real fit” and that’s something Levy is proud of. “We want everyone who buys a bra to have it fit properly and get reasonable wear out it,” Levy said. “When a bra fits properly, it lasts longer.” With band sizes from 30-54 and cup sizes ranging from A to OO, the options may seem endless; yet Levy’s team knows their product and their clientele and they are tireless match-makers. As a Readers’ Choice winner since 2009, TLC meets their goal of individualized attention and product variety and quality for women throughout Eastern Montana.

THANKYOU BILLINGS for selecting us Best Home Furniture Store


To show our appreciation, bring this coupon to the Billings, MT Ashley Furniture HomeStore & receive




2914 Millennium Circle • Billings, MT • 406.259.5900 Monday-Saturday: 10am - 7pm • Sunday: 11am - 5pm

†Previous purchases excluded. Cannot be combined with any other promotion or discount. Discount offers exclude Tempur-Pedic® and Stearns & Foster® mattresses, floor models or clearance items, sales tax, furniture protection plans, warranty, delivery or service charge. SEE STORE FOR DETAILS. Some pieces and fabric prints may vary by region. Selection may vary by store. Although every precaution is taken, errors in price and/or specification may occur in print. We reserve the right to correct any such errors. Participation times may vary. HomeStores are independently owned and operated. ©2013 Ashley HomeStores, Ltd. Expires 11/17/2013

Billings Gazette 2013 Readers’ Choice


In addition, TLC offers a wide selection of swimsuits in sizes 6-32 throughout the year, panties and other lingerie items. They even keep a personalized file on each client—think of it as a personalized gift list (hint, hint).

Mattress Store Mattress King 1702 Grand Ave. 2425 King Ave.

“We don’t sell mattresses as much as we sell lifeMaid Service changing sleep,” said Jay Hoffmann, who co-owns Mattress King with his wife, Mary. Purple Cactus Maid Service Most studies show that when people shop for 145 Grand Ave. # 2 a mattress, they walk out with a mattress but not necessarily one that matches them. That’s why the Your mother-in-law called. Company is coming. The house is a disaster. Good thing you have Purple Hoffmann’s and their expert staff promote the Bed Match System—an innovative, diagnostic bed that, Cactus Maid Service on speed dial. in four minutes, takes over 1,000 readings of each Offering a wide range of home cleaning and organizing services, Eileen Fox and her staff at Purple person on the bed and calculates the best match. “The Bed Match System has a 96 percent accuCactus can often be called at a moment’s notice. racy rating,” noted Hoffmann, who has been in the They can also assist in moving-in and moving-out mattress business for 27 years. cleaning jobs and can be booked on a weekly, Although Mattress King has more than 50 differmonthly or as-needed basis. ent models, guest immediately have a working list Maids attend appointments in pairs for safety and and our team then helps them select the perfect to double check one another’s work. Fox is proud to match. offer her satisfaction guarantee to her clients. We live and work by our motto, Hoffmann added: “It is such an honor to be voted the best maid Change people’s lives by helping them experience service for the 11th year,” Fox said. the best sleep possible and make a positive difference in their lives by serving them each step of the way.

Billings Gazette Readers’ Choice Best Window & Door Store 2009, 2012 & 2013

Thank you for voTing us The besT

Congratulations to all the Great Readers’ Choice

Nominees and Winners!

Thanks so much for your nomination & votes again this year, What an honor!

Darwin George

Vice President, GRI Residential Specialist



Nail Salon

jenMar Salon 1431 County Manor Blvd. The logo says it all: Imagine – Dream – Inspire. Marcie Smith, owner of jenMar Salon, lives and operates her business by that motto. As a fullservice salon, jenMar’s expert staff specializes in precision haircuts, personal hair color services, the newest in hair extensions and full-body waxing along with spa manicures, pedicures and acrylic and gel nail enhancements. “We are inviting and fun—we want all of our clients to feel like they are at home here,” Smith said. “There really isn’t much that our clients don’t know about us—we are a small village where we are all friends, yet we love to meet new clients and try new trends.”

Optical Store

Barnett Opticians 2203 Broadwater Ave. Large, multi-colored and cat-eye optical frames are making a comeback. Yet, the right eyewear makes all the difference in the world. Syl Schied, owner of Barnett Opticians, knows this is true. In Billings since 1952, Schied and the expert staff at Barnett Opticians offer the latest technology and the best choices from prescription sunglasses, safety glasses, sports goggles, bifocials or tri-focals, to every day eyewear. “Outside of surgery, there’s nothing in eye care that we cannot do,” he said. But, the best part is matching clients to the right combination of optical tools for their lifestyle, he added. As an eight-time Readers’ Choice winner, there’s no doubt that Barnett Opticians knows eyewear.

Paint Store

ACE Hardware 1551 Zimmerman Trail 2264 Central Ave. 4170 State Ave. 1547 Main St. 415 SE 4th St., Laurel Most know ACE as the helpful place. But there’s no doubt it is also the “answer place.” With four family-owned ACE Hardware stores in the area, chances are there’s one in your neighborhood. Billings Gazette 2013 Readers’ Choice

“We solve our customer’s problems by working with them until we find a solution,” noted owner Skip King. ACE carries three brands of high-quality paint including Benjamin Moore, Valspar and their own ACE brand, plus all the sundries related to any painting project. Plus, they have unbelievable expertise. “Penny (Anderson), the “Paint Lady” is very good at her job,” noted owner Bob Hanson. “She’s extremely adept with color-matching or help our customers solve their paint issues.” Other, long-time, customer-oriented employees, one since 1983, add to the entire friendly feel at ACE.

Pet Groomer

Groomingdale’s Salon & Paw-tique 1430 Central Ave.

Pet Store

Exotic Pets 2342 Grand Ave. Melissa Leiseth considers Exotic Pets, the business she co-owns with Judy Clark, to be a great place for an afternoon outing. “Even if you don’t have a pet, stop in anyway,” she said. “This is such a fun place to visit.” Leiseth estimates that at any given time, visitors could see about 100 different animals, from kittens and puppies to less common sugar gliders and tegus—large lizards, primarily from South America— and everything in-between. Exotic Pets also carries pet accessories and food, including the live variety like crickets, mice and flies. In addition, they offer dog groomer service. “Our groomer has been here 21 years and we have another employee who has been here more than 25,” Leiseth noted. Knowledgeable, friendly service such as this has earned Exotic Pets the Readers’ Choice Award for the past three years. They feel strongly about supporting local business that give back to the community and often employ disabled workers from Billings Training Institute or at-risk youth via the school system. It’s important that we participate in these programs, Leiseth said. This community is important to us.

Plumbing Service

Alpine Heating & Cooling 306 Moore Lane Family-run, local businesses are the core of any community. In Billings, Alpine Plumbing, Heating & Cooling has been part of that core since 1985. Billings Gazette 2013 Readers’ Choice

Alpine is a commercial and residential service and repair plumbing, heating and cooling business. They also have a parts department on-site that is open to the public; they specialize in hard-to-find plumbing material. Robert Tehle, the owner of Alpine, is a fourthgeneration plumber. Plumbing is all that Robert has ever known, and he takes great pride in passing down those skills to the employees who work for him today. “From a simple leak to a complete kitchen or bath remodel, we focus on service and are available 24/7,” Tehle said. Our reputation is incredibly important to us, he added. “If you give our family business an opportunity to work for your family, you know you will be taken care of,” Tehle said and added, “We so appreciate our long-time customers—without their dedication, we could not have grown our business.”

people think that any real estate agency will do. Not true, said Mark Dawson, broker/owner of Century 21 Hometown Brokers. As a full-service real estate agency in Billings since 2001, Dawson has learned a few things about how to treat customers and has high expectations of his agents. Yet, it all comes down to what is best for their client. “There are two things that separate us,” Dawson explained, “first, all of our agents tour all of our new listings so that each agent knows, personally, about each listing. Second, we send a client satisfaction survey on every transaction in an effort to know what we do well and where we can improve. We read these at meetings; agents who to not give exceptional service are not comfortable here.” Dawson, who is very community-minded, is proud to report that Century 21 agents have raised awareness and over $50,000 for homeless youth in Billings.

Power Equipment Store

Satellite Store

ACE Hardware 1551 Zimmerman Trail 2264 Central Ave. 4170 State Ave. 1547 Main St. 415 SE 4th St., Laurel

Freedom Satellite 1525 Central Ave.

When you call them, you get an actual voice, not a prompt to push options one through eight. When they install service, you wait days (in some cases hours) instead of weeks. When you get your statement, it isn’t filled with It’s that time of year again. As winter weather threatens, you wonder, “Did I get that snow blower mysterious charges. At Freedom Satellite, owners Todd and Renee fixed?” Or, “Is it time to winterize and store the lawn mower?” Kerchal treat customers the way they’d want to be ACE has the answer. They are the go-to guys for treated. This is, perhaps, why Freedom Satellite is all your power tool needs—lawn mowers and trimcelebrating its tenth Readers’ Choice win as best mers, chainsaws, and snow blowers. From regular Satellite Store in Billings. service and repair, they even offer a pick-up and A locally-owned and operated business for 11 delivery service in the city limits if you don’t have to years, the Kerchals emphasize fair-and-square pricmeans to move that monstrosity. Trained especially ing and one-on-one customer attention. They are with Honda, Stihl and Toro name brands, they have happy to personally demonstrating “The Hopper” for over 50 years of combined experience. anyone who just stops in. “We have the advantage of being small enough In addition, the reward loyalty and referrals. “We to be more customer-oriented and friendly,” noted appreciate our loyal customers and want to remind owner Bob Hanson. them of our Refer-A-Friend program,” said Renee. Skip King, an ACE owner since 1987 added, “We “The customer gets a $50 credit on their DISH bill are the stores that have all the hard-to-find items for referring a friend who signs up via Freedom Satand services—all with convenience, genuinely ellite. The new customer also receives a $50 credit friendly service and knowledgeable help. That’s on their DISH bill.” what we do.” The Kerchals want all of their customers to know how much they appreciate their vote and to remind Real Estate Agency them that they can always get honest answers from Century 21 Hometown Brokers a real person whenever they call.

1605 Shiloh Road

When it comes to selling or buying a house, some


Although she has owned and operated Colleen Black & Company, P.C. for 11 years and is a CPA herself, she runs her accounting firm by that statement. “I believe in sitting down with people and engaging in a conversation—you learn so much more about your client that way,” Black said. “We are not selling a way of doing taxes; we are developing a relationship.” She’s also self-claimed techy. Black’s entire office runs digitally, yet they are happy to do the “old fashioned” paper copies for those clients who prefer that. She also remembers that many of her clients are small business owners—just like her. “I understand, especially, that small businesses should be allowed to stay in business and I’m very conscious of the fees we charge,” she said. “When people open their financial lives to us, it’s important that we take that to heart.”

Tire Store

Staley’s Tire and Automotive 9300 S. Frontage Road 1245 Central Ave. Staley’s Tire and Automotive delivers professional tire sales, installation and tire repair services.

Staley’s specializes in “touchless” tire mounting equipment, enabling the technicians to mount tires with speed, precision and safety without damaging tires or wheels. Recently, Staley added on-site tire service and 24-hour call-out tire service to better serve customers.

Towing/Recovery Network

are often one of the first and last on the scene of a big-rig crash, doing everything from moving the load to a new rig and hauling away the wreck, to following all legal and regulatory procedures for clean-up. While Hanser’s, which opened its doors in 1965, is headquartered in Billings, it has location across Eastern Montana, including Hardin, Columbus, Big Timber, Lewistown and Livingston with approximately 100 employees.

Hanser’s Automotive & Wrecker Co. 430 S. Billings Blvd.

Upholstery/Furniture Refinishing Store

Say the name “Hanser” and most people know about a family-owned business that tows wrecked cars and sells re-claimed parts. But that is only a small part of the picture. “This is such a diverse company,” noted marketing manager, Wendy Riojas. “I think many don’t realize that we do more than tow a wreck. We offer everything from parts, to heavy-duty repair, to environmental remediation.” She goes on to explain that as an emergency response company, all Hanser’s Automotive & Wrecker Company wrecker operators are HAZMAT and HAZWOPPER trained and traffic control certified. They

Experience and excellence—that is the mantra of one of Billings’ oldest and trusted businesses, Harold’s Upholstery. Harold’s Upholstery has been providing quality home finishing, fabric and upholstery solutions since December of 1956, a feat that office manager Dana Huellemann is very proud of. Harold’s also repairs furniture, restores antiques, does wood touch-ups and upholsters specialty items like boats, cars and ATVs. Their expansive showroom offers a wide selection of materials, and their friendly and well-educated staff will be on-hand to help you pick the perfect fabric.

Harold’s Upholstery 2808 Grand Ave.

P.B. Moss once said, “I’m going to build the

best damn hotel in Montana”

We think he’d be proud.

Thank you Billings for voting us Best Hotel. As a token of gratitude, we invite you to book a special “Thank You” rate of $129 from now through December 30th. 406-­‐867-­‐6767

Billings Gazette 2013 Readers’ Choice


Vacuum Store

Stuart’s House of Vacuums 1804 Grand Ave. Sandy Berkshire, owner of Stuart’s House of Vacuums, has the tidiest showroom floor in town— and she rarely has to clean it herself. Customers come in to try out Stuart’s wide variety of vacuums – the largest selection in Billings and the surrounding area—and choose from premiere lines like Riccar, Miele, Lindhaus and Sebo. After more than 40 years in business, Stuart’s has cornered the market as Billings’ specialty vacuum sales and service shop. All repairs to items are done on-site, and Berkshire’s staff is specially-trained to ensure that you’re getting a machine that will do exactly what they promise it will do. Berkshire wants to thank her loyal following of customers for shopping in her store and invites anyone looking to purchase a quality product to stop in for a visit and to celebrate Berkshire’s 18th anniversary of ownership.

“This is a hospital and it must be a sterile environment,” she added, “but we do our best to keep the “condos” as warm and cozy as possible. Once they realize that it’s not so scary here, they relax.” We so appreciate the loyalty of our patients’ families; it is an honor to be chosen and we appreciate everyone taking time out of their day to vote, she added.

Window & Door Store Pella Windows & Doors 2510 Grand Ave.

They are the portals to your home—windows and doors. “We seldom need to replace them, but there is nothing more impactful on your homes comfort and energy costs than doing just that,” said Matt Lucas, general manager of Pella Windows & Doors in Billings. He understands the significance of this, which is why he and his team are careful to help customers select the right product for their home and budget. Dealing exclusively with windows and doors, the staff at Pella are focused and trained to Veterinary Service trouble-shoot any concerns a homeowner may Caring Hands Veterinary Hospital have. Whether a customer is looking to make their 533 S. 24th St. W. home more energy-efficient or want to find the perfect, signature front door for their new home, the Their name says it all. team at Pella has the expertise to answer all their Dr. Diana Kuehn and her staff of veterinary experts at Caring Hand Veterinary Hospital truly do questions. Lucas and the team at Pella want to thank all of care about their clients—and their clients’ chauftheir customers for voting for Pella and encourages feurs. “Our goal is to have an environment that is caring everyone to stop by the Pella Windows & Doors store to see what they can do to help you improve and loving for the pets but also create a healthy atmosphere for the staff that empowers them to be your home. warm and hands-on when caring for both our sick and our healthy patients,” said Kuehn. Wine Store Readers’ Choice voters agree and voted Caring Simply Wine Hands the best veterinary service for the past five 316 S. 24th St. W. years. Eat, drink and be merry. We appreciate and understand the bonds beNow, with a gourmet bistro bar and deli, you can tween our patients and their families, Kuehn said. accomplish all three things at Simply Wine, six-time My experienced and empathic staff members, including several long-timers, are often the un-sung Readers’ Choice winner as Billings’ Best Wine Store. “We’re excited to have won the Readers’ Choice heroes.

award for wine store six years in a row,” said Sue Rydquist, owner. “We appreciate that people think so highly of us.” In addition to Simply Wine’s expansive inventory, Rydquist attributes the store’s continued success to her approachable, knowledgeable staff and relaxed, casual store atmosphere. The store also has a wine bar in back where customers can sip, sample and taste wine plus a Bistro offering Mediterranean-inspired cuisine including fantastic soups, salads, Paninis and hard-to-find deli items. Offering selections for every taste and budget, Rydquist wants to thank her loyal customers and encourage those who are curious to stop in and shop.

Wireless Service Verizon Wireless 2695 King Ave. W.

Verizon Wireless—they keep you connected, take your life mobile and deliver the level of convenience you depend on. All thanks to their powerful technology and the nation’s largest and most reliable 4G LTE network. “We are very pleased to once again be voted Best Wireless Carrier in the 2013 Billings Gazette Readers’ Choice Awards,” said Chris Lewter, regional president for Verizon Wireless. “We know our Montana customers depend on their smart phones tablets and other wireless devices to stay connected, to be more productive and for entertainment. That’s why we are always investing and working to ensure our network and wireless solutions are the very best.” Verizon Wireless invested more than $41 million during 2012 in its wireless network Montana. The network investment now totals more than $326 million since 2000. Nationally, Verizon Wireless has invested more than $80 billion since it was formed to increase the coverage and capacity of its premier nationwide networks and to add new services. The Verizon Wireless network—including the largest and most reliable 4G LTE coverage reaching more than 95% of the U.S. population—is an exceptional competitive advantage.

Access Readers’ Choice anytime at 32

Billings Gazette 2013 Readers’ Choice

FOOD & DRINK All Around Restaur ant

“We are a traditional bagel shop,” Grendahl said. “We boil and bake the bagel—it’s a traditional proJake’s Restaurant cess called kettling and we are the only business in 2701 First Ave. N. town that does that.” 2425 Gabel Road So, doughnuts move over. Bagel, Inc. has about 16 different kinds of bagels with asiago, jalapeno and plain being the most popular but pumpkin, the An icon in downtown Billings, Jake’s Restaurant bagel of the month for October-November, also has been Montana’s premier steakhouse for more receives rave reviews. than 34 years. In addition to slow-roasted prime rib With two convenient locations, on the West End and flavorful steaks, Jake’s offers succulent seafood, and downtown, Bagel, Inc. crafts both breakfast pasta dishes, burgers and even tacos. sandwiches like ham, egg and cheese on a bagel of “Our award-winning, all-around menu was spechoice, and lunch sandwiches with their roasted-incially created to offer something for everyone,” said house turkey. Scott Berube, general manager. For those super, health-conscious folks, the West And at Jake’s, guests are treated to something End location also offers 14 types of “Funky Munky” yogurt and fresh-fruit-based smoothies (with no beyond delicious food. “Dining at Jake’s is about the whole experience,” artificial mixes). The chocolate chimp or the Tarzan Berube noted. “Our customers enjoy quality, beauti- & Jane are most popular. Banana, anyone? fully-presented food, superior service, fine wine and spirits in a classy, inviting establishment.” This customer-centric philosophy is at the heart of what every employee strives to deliver. And satisfied customers are the restaurant’s best ambassadors. “Every customer who walks in the door is a building block to the next customer,” Berube said. Noting that this is the second year in a row Jake’s has won best all-around restaurant, Berube expressed his deep appreciation “I want to thank our customers for giving us the opportunity to be up for this award,” he said. “We wouldn’t be here one year much less 34 years without you.” For those who haven’t experienced Jake’s, Berube has an invitation. “We’re doing great things here; it’s a perfect time to try us out.”


Harper & Madison 3115 10th Ave. N. When is a bakery more than a bakery? When Joanie Swords is at the helm. A veteran in the food business, Swords opened Harper & Madison with the goal of serving the best food with the best customer service in the best atmosphere. “We’re a restaurant, bakery and coffee shop, plus we offer specialty retail gift food items on the side,” Swords said. “When you come here, it’s the whole experience.” Everything at Harper & Madison is made fresh daily. And Swords’ decadent pastries and sumptuous desserts are not only beautiful, they’re made with

Bagel Shop

Bagel Inc. 2135 Grand Ave. 3014 Fourth Ave. N. When it comes to bagels, Bruce Grendahl and Patti Bangert, owners of Bagel Inc. know their stuff. Billings Gazette 2013 Readers’ Choice


Visit Harper and Madison, this year’s winner of best bakery, to try some yummy baked goods—cookies, cupcakes, muffins and much more. The dessert menu changes daily!


only the finest ingredients. But Swords’ vision extends beyond food, service and setting. “Our bigger goal is to bring people together and build community,” she said. Swords noted her twice-a-year farm-to-table dinners as examples of that extension. “We block off the street and invite the public to enjoy live music and shop for produce from local vendors – kind of mini-farmers’ market.” At the end of the day, Harper & Madison hosts a dinner that is also open to the public, but with limited seating. For Swords, Harper & Madison is much more than a job. “This is so fun! I can’t imagine loving anything more than I do this.”


Blue’s BBQ 523 Hilltop Road Blue’s BBQ has been smoking up a storm in Billings Heights since 2004 and Readers’ Choice voters approve. “We offer a Texas-style BBQ—all the meats are smoked pit-style with whole logs—it’s the old fashioned way to smoke,” said owner Kim Hager. “Plus, our sides are all homemade—potato salad;

cole slaw; baked beans; ranch pasta; baked yams or garden salad—you pick.” Blue’s BBQ doesn’t veer from their tradition style either; 100 degrees or 20 below, their smoker is working hard. Kim’s favorite white oak or hickory, but they often use fruitwoods here in Billings. Hager noted the legendary Garth Brooks once ate Blue’s BBQ when her husband catered a gig in Sheridan, Wyo. But she prefers her clients here. “We have some of the nicest, most respectful customers,” Hager noted. “They brighten our day and feel like family.”


Stella’s Kitchen & Bakery 2525 First Ave. N. Just three words can bring just about any Billings breakfast lover to his knees: Stella’s cinnamon rolls. These sweet treats might be the signature breakfast request at Stella’s Kitchen and Bakery, but the family-owned and operated restaurant offers far more selections than that. Manager Jennifer Kleinholz points to Stella’s freshly-baked breads, from-scratch pancakes and homestyle breakfast options (all served in heaping portions) as other popular favorites.

Open for both breakfast and lunch, Stella’s expansive menu offers the perfect entrée for any palatte. Kleinholz wants to extend a hearty “thank you” to all of Stella’s loyal customers. “We really do enjoy seeing our customers for breakfast and enjoy it even more when they are enjoying themselves so much, they stay on for lunch.”

Casino Food Montana Jack’s 520 Hansen Lane

The secret is out: Montana Jack’s is a casino but so much more; it is truly is a family restaurant. And what’s better is that the food is amazing. Offering a delicious array of breakfast, lunch and dinner items, Montana Jack’s is just as well-known for their expansive menu as they are for their fun and lively gaming. Their all-you-can-eat soup and salad bar and lunch buffet attracts quite a following during the noon hour, with menu items like prime rib (all day, every day), tempura shrimp and Santa Fe pasta rounding out can’t-miss entrees at dinner time. On Saturdays and Sundays, the breakfast buffet pleases customers over and over.








2950 King Ave. West, Billings 652-4666 - 34

Billings Gazette 2013 Readers’ Choice

Manager Kelly Eckley attributes the restaurant’s continued success to its following of loyal customers and incredible, hard-working staff. In addition, Eckley keenly recognizes that their loyal customers are the reason Montana Jack’s remains so popular. We believe in giving back to our customers with our Repeat Rewards Program, with customers getting free meals on their birthday and anniversary, she added.

Cheeseburger/Hamburger Fuddruckers 2011 Overland Ave. 875 Main St. 300 S. 24th St. W. (Rimrock Mall)

Meet me at Fudd’s. Both Billings and America recognizes Fuddruckers as home of America’s Greatest Burger. Steaming, fresh beef between two toasted buns—accessorized with all the fixings you desire. Their beef is never frozen, and Fuddruckers bakes their buns fresh daily. In addition to hamburgers and cheeseburgers, Fudds also offers a variety of other menu items like turkey burgers, buffalo-style burgers, grilled chicken and salads.

Readers’ Choice voted Fuddrucker’s the best 9 out of 13 years, a feat that manager Dave Binstock attributes to the restaurant’s fresh ingredients. Celebrating beefy, cheesy goodness since 1984, locally-owned Fuddruckers has two Billings locations—one in Billings’ West End and one in the Heights.

to 8:30 p.m. on Friday and Saturday. In addition, patrons can order off the large menu or order from the full takeout menu. “Our food is very fresh and tasteful; once you try us you’ll come back.”

Coffee Shop

City Brew 710 Main St. #100 1131 N. 27th St. 1640 Grand Ave. 802 Shiloh Crossing Blvd. 2415 King Ave. W 100 24th St. W. #3

Chinese Food Grand Garden 3839 Grand Ave.

There is a good reason that Grand Garden has been voted Billings’ Best Chinese Restaurant five times in a row. “We offer fresh and delicious Szechuan cuisine along with excellent service in an inviting, friendly atmosphere,” said Alice Li, general manager. Familyowned, Li’s father, Fanfu Li, is the head chef and brings more than 25 years of restaurant experience. “He puts a lot of time and energy into creating wonderful recipes for our guests,” Li said. Grand Garden’s loyal customers are especially appreciated. “We recognize the faces and names of our customers, and treat them like our own family,” said Li. The restaurant offers a daily lunch buffet from 11 a.m. to 2 p.m. and a dinner buffet from 5 p.m.

Thank You for voting us Billings “BEST” Dental Practice Call us Today, We’ll see you Today,


I need a coffee! It is unanimous. The voters have spoken. City Brew was once again named “Best Coffee Shop” for the 13th year in a row. With six convenient locations across the city, each featuring a drive-thru for the ultra-busy, City Brew is indeed Billings’ locally-owned neighborhood coffee shop. Perhaps it is that they do their best to source their food offers from local vendors? Or, it might be that they carefully select their beans and roast them

Thank you Billings for voting us the Best Hamburger/Cheeseburger in the Reader’s Choice Awards To show our appreciation, bring in this coupon, and receive 2 burgers for the price of one.


710 Main St., Billings, MT 59105 2900 Central Ave., Billings, MT 59102

Open Mon - Fri 7am - 7pm Saturday 7am - 5pm Billings Gazette 2013 Readers’ Choice

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right here in the Magic City? Maybe it is the friendly greeting upon arrival and the sincere thank you when departing that makes City Brew a favorite. This regional icon will celebrate its 15th year in business starting in 2014, so be on the look-out for some extra special touches, above and beyond the City Brew signature.


Heiko’s Bakery 3429 Central Ave. #C Dawn breaks on a Saturday morning. Heiko has already been up hours before the sun, preparing one of his sweet doughnut confections from scratch. Apple fritters, maple bars, Bavarian crème-filled treats and chocolate-covered sprinkles—they’re all there. That something special is baked right in to every doughnut, loaf of bread or red velvet cupcake created at Heiko’s Bakery, where everything is created from scratch. Heiko and co-owner Susan Kaas agree that this is what separates them from the competition—competition that often serves frozen doughnuts. Heiko and Susan appreciate and thank everyone who stops in on a regular basis and welcomes those who haven’t tried a Heiko’s Bakery doughnut to stop in for a sweet treat.

Diehl, who is often on-site, noted that families, gies,” Zeier said. “We really value both our guests, kids, sports teams and grandparents all love the they are more than customers, and our team members, they are like family—that’s what keeps us clean, fun atmosphere of Spinners and notes that gift cards make the perfect stocking-stuffer. going.” More fries, please!

Fried Chicken

Sud’s Hut 1110 Broadwater Ave.

Frozen Yogurt Shop Spinners 3031 Grand Ave. # 200

Hot Dogs

Costco 2290 King Ave. W.

Ice Cream

Wilcoxson’s Ice Cream 114 N. 19th St.

One scoop or two? Better make it three. Wilcoxson’s Ice Cream has been synonymous It’s a frozen treat that can’t be beat! Although with Montana-made, all-natural flavor and creamy Spinners has been open in Billings less than two goodness for the last 100 years. In fact, this year, years, this popular yogurt shop already has a loyal the company celebrates its centennial. following. Imagine more than 100 types of topSuperior customer service and a wide variety of pings for your soft-serve ice cream, sorbet or frozen flavors like Moose Tracks, Stuck in a Rut and Chocoyogurt. The possibilities are truly endless. late Runs Through It keep customers coming back “You can be as creative as you want,” said busifor more. Matt Schaeffer, president of Wilcoxson’s, ness partner Dave Diehl. enjoys producing a product that kids of all ages are From gummie bears to Oreo crumbles to fresh so fond of. He credits his tremendous work force fruit, cut daily, to chopped nuts, Spinners has and following of loyal customers for the company’s enough topping options that you head really will success. spin. Then put your personal concoction into the trademark “spinner” to mix it all up. Yum!

French Fries

Red Robin Gourmet Burgers and Brews 1595 Grand Ave. Yum! You can taste it now…the distinctive, salty goodness of Red Robin’s bottomless steak fries. {smack!} Red Robin first opened their doors in Billings in 1986; they re-opened in a new location just a few short weeks ago. Now located just west of Sears in the West Park Plaza, Red Robin is worth a visit. Assistant Manager, Kari Zeier, noted that the new restaurant is more open, yet mixes the old with the new but in a fresh way. They also separated the lounge-style bar from the family dining area. “We want to be the place for kids, families and couples,” she said, noting it’s a great place for Date Night. “At Red Robin, guests can make special request and we will do everything we can to accommodate them; we are able to accommodate most food aller-


BOB ZELLAR/Gazette Staff

Red Robin is this year’s choice for best french fries. Stop by their new location in West Park Promenade for some tasty grub.

Billings Gazette 2013 Readers’ Choice

International Food Bistro Enzo 1502 Rehberg Lane

must be seen to be believed. In January, Ciao Mambo will celebrate four years in Billings. With space for 150 guests, there are always seats available.


Montana Brewing Company 113 N. Broadway

Few sit-down lunch destinations are able to make good on their one-hour or less lunch promise. But NaRa Restaurant Ciao Mambo the Montana Brewing Company, also known as the 3 Custer Ave. 2301 Montana Ave. Brew Pub, delivers with flying colors. “Providing super-fast, high-quality service is the They’ve recently remodeled, but their delicious Hungry for Italian? Head on down to Ciao Mambo cornerstone of our business model,” said owner menu and dedication to their customers hasn’t wa- Sean Graves. “We try to have you greeted, seated on Montana Avenue for some scratch-made, auvered. Now featuring a more modern, contemporary and served right away.” thentic dishes. Jeff Schlenker, general manager, is proud to note flair, the restaurant evokes a relaxing, open feel. Even more impressive is the Brew Pub’s expanIn addition to old menu standbys, customers that he and his hard-working staff never use food sive menu, featuring familiar savories like their Black out of a package, nor do they use pre-made items. may notice new additions like the nacho rolls and a and Tan, sweet potato fries and mouthwatering potpourri of sushi rolls not featured on the menu. In fact, Ciao Mambo, a Montana-born company, burgers. Graves said he and his cooking staff have uses Montana-made pasta for the ultimate in flavor “We like to customize our offerings to cater to the focused in recent years to expand the menu offernever-ending taste buds of our customers,” said and freshness. ings to include pastas, flatbreads and salads. “We don’t even have a microwave in this kitchen,” NaRa Vice President, Tanya Shin. Brew Pub diehards will notice a couple new menu A family-owned and operated business, NaRa has additions—the inclusion of pretzel buns and the Schlenker said. “Everything we make happens on been serving guests in Billings for 16 years. Consis- spicy turkey burger. Both have received mouthfuls the gas range or in the brick oven.” And who knew that eating out could be so amus- tency, a personalized approach to customer service of positive feedback. and fresh, high-quality ingredients continue to make ing? Pull up a stool at the kitchen-side countertop While Graves said each dish has its own epicuriNaRa the best place in Billings to eat something ex- ous appeal, his favorite entrée is the fish and chips, for some “reality entertainment,” Billings-style. traordinary. Next time you’re in, try accompanying Schlenker barks out orders to his expert staff and, which is breaded using the Brew Pub’s signature your entrée with some Saki or plum wine. in-between tossing pizza pies, they banter back. It amber beer batter.

Italian Food

Japanese Food

A Family Mexican Restaurant

Downtown - 17 n. 29th (406) 206-3765 HeigHts - 1403 Main (406) 206-3749

Serving Lunch & Dinner 7 Days A Week

westenD - 927 s. 32nd st. w. (406) 272-3536 LaureL - 216 1st ave south (406) 280-9103 Havre - 335 1st street (406) 265-1852

! Billings Gazette 2013 Readers’ Choice


You Billin k n a g h T for voting u s s

Mexican Food

Guadalajara Mexican Restaurant 17 N. 29th St. 1403 Main St. 927 S. 32nd St. W. There is nothing cookie-cutter or pre-packaged about Guadalajara’s Mexican food. Their “from-scratch” approach might time some extra time, but your taste buds are sure to notice the difference. A family-owned and operated business since 1995, owners Nelly and Juan Nuno said that customers are often surprised to find out they are not a chain restaurant. “At our restaurant, we make it a family affair and everyone is involved in cooking, serving and running the restaurant,” Nelly said. Nelly credits her husband, Juan, with much of the restaurant’s continued success. He shoulders much of the cooking and food prep responsibilities. “He’s really our rock,” she added.

One of Juan’s favorite dishes to make is carne asada tacos, but each of Guadalajara’s menu items is cooked to perfection and comprised of delicious, fresh ingredients. Nelly thanks her dedicated staff and loyal following of customers for the restaurant’s continued success. “Gracias for making us numero uno. La familia Nuno is waiting for you!” she said.

Micro Brewery

Angry Hanks Micro Brewery 2405 First Ave N. 20 N. 30th St. Seven years ago on Halloween night, Tim Mohr opened the first Angry Hank’s taproom on First Avenue North. Nothing could have prepared Mohr for what was about to happen. “We hit on the right style and recipes for Billings and our business just took off,” Mohr said. Brewing craft beer is both an art and a science. Mohr, who has a degree in brewing science and

re s s i T sed ervice U & tive s r i a w p e e N mo tire r o t u a le l i l b u o F ur m o h 24

BOB ZELLAR/Gazette Staff edam’s/staley’s

1245 Central


9300 S. Frontage 2503 1St ave. n.



With two downtown locations, Angry Hanks is this year’s selection for best Micro Brewery.


Billings Gazette 2013 Readers’ Choice

engineering from U. C. Davis, has perfected Angry Hank’s signature brews with a winning mix of barley and hops. “Our Belgian Wheat, Scottish Ale and Red beer have really caught on,” Mohr said. “We’ve earned incredibly loyal customers.” Following the success of his first taproom, Mohr opened a second Angry Hank’s on North 30th St. Both taprooms bustle with micro-brew aficionados, and in the past six months Mohr’s wholesale business has also exploded. “We now distribute to 35 restaurants around town,” he said. Mohr is grateful to his customers for voting for Angry Hank’s and for coming back time and time again. And for those people who haven’t yet tried Angry Hank’s, he has a message: “Take a risk and come and see what the micro-brewery scene is all about. We make something for everyone – be brave!”


Village Inn Pizza 2048 Grand Ave. Pepperoni, supreme, cheese and Hawaiian—nobody does pizza like Village Inn Pizza. For 38 years, Village Inn’s loyal following of customers have been enjoying their from-scratch crust, special sauce and signature toppings. Originally opened by Frank and Joyce Andersen nearly four decades ago, manager Amber Andersen said she loves hearing stories about when customers first dined at the restaurant. “There are more first-dates and marriage proposals that have happened here than you’d ever guess,” she said. Even more surprising is that Village Inn has not deviated from their successful and delicious recipe for pizza crust and sauce.

“We have been using the same recipe for our pizza all these years with a focus on quality and freshness,” Andersen said. “Our customers are fanatical and dedicated. They love us and we love them.” Situated in their alpine lodge-inspired A-frame, Village Inn features a quaint ambiance, can’t-miss lunch buffet and made-to-order pizzas. Whether taking out or dining in, Village Inn pizza pie is a one-of-a-kind cheezylicious experience.

Billings for Voting

Denny Menholt


Montana Rib & Chop House 1849 Majestic Lane High quality food at an affordable price plus excellent customer service – that’s the secret to the success of Montana’s Rib and Chop House, according to head chef Rory Sandoval. Renowned for their steaks and seafood, this year the Montana-based restaurant won the Readers’ Choice Award for their mouth-watering ribs – another house favorite. “Our ribs come from a boutique supplier out of Chicago,” noted Sandoval. “They are hand-sorted and selected specifically for us.” In business for 11 years and open in Billings for the past five, Montana’s Rib and Chop House has garnered a loyal clientele. “We have people that eat twice a day with us, five days a week,” Sandoval said. “We want to thank our fantastic customers who make it all possible.”

2013 Reader’s Choice Winner Best NeW CaR DealeR!

Romantic Dinner The Granary 1500 Poly Dr.

Soft, flickering light. Crisp, pressed linens. And cutlery so shiny you can see your smile.

Billings Gazette 2013 Readers’ Choice

3000 KING AVE WEST 406-896-3000 OR 1-800-473-2282 Mon-Fri 8-8 Sat 9-7



Thank You


The Granary is mecca for romantic dinners (think proposals and anniversaries). Their extensive gourmet menu is constantly changing to reflect different tastes of the season, and their trained and professional staff will ensure your big night is one to remember.


Jimmy John’s 805 N. 24th St. W., Ste. 11 122 N. Broadway 611 Hilltop Road

Voted Best

nail salon jenMar salon is honored and thankful to be voted by you as Best nail salon in Billings for 2013

jenMar Salon 1431 Country Manor Blvd Ste 3 Billings, MT 59102

406-655-2283 40

What exactly makes a Jimmy John’s sandwich so lip smackin’ delicious? “Quality ingredients – starting with our freshly-baked bread,” said Jim Yeley, who along with his wife, Shirlee, and son, Jeff, owns the three Billings stores. Freshness is in the heart of every sandwich. Preservative-free meats, perfectly aged provolone plus gardenfresh veggies and superior condiments combine for a delicious taste that keeps customers coming back. And when customers can’t get to the store, Jimmy John’s delivers – freakishly fast. “Our speed of service is second only to our tasty ingredients,” noted Yeley, who invites everyone who hasn’t eaten a Jimmy John’s to come in and try one. “Once you do, you’ll want to come back.”


The Windmill 3429 TransTech Way Few restaurants have a claim to fame like The Windmill. Originally opened in the 1930s as a dance club and bar, the establishment began offering a full menu in 1947 and quickly grew a loyal clientele. In 2006, The Windmill was purchased by Don Bottrell, who re-

opened the restaurant in a brand new location on Billings’ West End. Although the building was new, the menu featured the same delicious food prepared with recipes that had been perfected over decades. Large lobster tails, giant prawns and falloff-the-bone ribs remain customer favorites. Recently renovated, The Windmill now features an expanded bar with multiple flat screen TVs and expansive outdoor patio. Manager Julie Brownlee invites everyone to come and experience The Windmill’s famous food and legendary hospitality.


Bull Mountain Grille 2376 Main St. Sirloins, Rib eyes, New Yorks and fillets—Bull Mountain Grille serves all their steaks a cut above the competition. And the reason they taste so good is because owner Duane Haugen is so particular in where he gets his meat. Steaks at Bull Mountain Grille are from local stock and are hand-cut in house, never frozen. Of course you can doctor them up with mushrooms, onions or your favorite steak sauce—but chances are, you won’t want to. Hauge’s ultra-personable, uber-friendly staff will make you feel right at home and are quick to attend to your every need. If you are brave, try to tackle the 78-ounce steak challenge. Finish 78 ounces of Rib eye, loaded mashed potatoes, a dinner salad and roll in less than an hour and the meal is on them. You also have the honor of displaying your pulverized plate on the “Wall of Fame” via polaroid. (Only 8-10 people have actually succeeded in this feat, Haugen said.) Think “Great Outdoors” Old 96’r challenge with a twist. If the steak challenge isn’t your style, join Bull Mountain Grille’s Chef’s Club for special deals on your birthday and other holidays. Dining out on savory steak never goes out of style.

Billings Gazette 2013 Readers’ Choice


schoolchildren a year. Wood wants to extend his thanks to the commuCadillac Jax nity for embracing ABT and for filling the seats. “We 1744 Grand Ave. are nothing without an audience,” he said. He credits the theater’s dedicated staff and volCha-Ching! unteers with their continued success. Customers to Cadillac Jax are winners two-fold. “They are the ones working tirelessly behind the Gamers will enjoy the wide array of keno and scenes, quietly creating the magic of every perforpoker machines in the casino while customers in the mance,” Wood said. bar and restaurant area will be wowed by the 22 flat Looking ahead into the fall season, Wood is eager screen TVs and expansive menu offerings. to showcase the talent of nationally-recognized A Owner Roy Johns prides himself on creating a cappella group, Straight No Chaser as well as Vivcomfortable, clean and friendly environment to kick aldi’s Four Seasons performed by Piers Adams. back, relax and reconnect with friends. “I just love our customers,” Johns said. “We strive to give them the best service, food and entertainNightclub ment possible.” Railyard Ale House Cadillac Jax’s restaurant features daily specials 2526 Montana Ave. at affordable prices. The casino is also known for showing pay-per-view boxing bouts at no cost to Can you hear it—the sound of artful excitement customers. floating through the air on Montana Avenue? In the casino, gamers will appreciate the auto It’s a sound that Sean Lynch craves—bluesy rock cash out features on their machines. This feature can increase winnings to up to $2,000. Customers can also sign up for Cadillac Jax Players’ Club and earn points seven days a week.

rolling out the door one night followed by hip hop house music the next. “The beauty of the Railyard is that we’ll feature just about any type of music on stage,” Lynch said. “I think that’s also what makes us popular with customers—we steer clear of cover bands and showcase the artistry of original music.” Lynch describes the Railyard as more of a “roadhouse” than concert venue or nightclub, but agrees that the bar’s everyone-appeal makes it a popular landing string for concert goers or those just looking to sample unique microbrews.

Place to go with kids ZooMontana 2100 S. Shiloh Road

Jeff Ewelt is wild about animals. He’s even more enthused about cultivating a fun and enriching experience for children who attend the Zoo.

Live Entertainment Alberta Bair Theater 2801 Third Ave. N.

The curtain calls and we answer, on the edge of our seats, with a smile and electric anticipation. For a few hours, a few moments, we forget all our troubles, our worries and are simply, entertained. Offering acts ranging from comedy to ballet and everything in between, the Alberta Bair Theater lines its calendar with can’t-miss, unique events. And what’s more, the sheer variety of the bookings ensures that there’s something for everyone, exactly the mission of ABT executive director, William Wood. In addition to ABT’s typical entertainment lineup, they also participate heavily in educational outreach and entertainment, oohing and aweing 25,000


CASEY PAGE/Gazette Staff

Gather the family and head to ZooMontana, this year’s Readers’ Choice winner for best place to go with kids.

Billings Gazette 2013 Readers’ Choice

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“Classic Design Homes has an exceptionally efficient process. I have recommended Classic Design Homes to anyone and everyone I speak with about my home.”– Eileen

“Beyond my expectations – very satisfied!” – Brenda

“You were kind, patient, and fair through every phase… we are overjoyed at our good fortune to be able to raise our family in a wonderful new house and neighborhood! We truly cannot say ‘thanks’ enough.” – Casey and Bridett

“Our home is much nicer and more convenient than we expected. The quality is beautiful…people were all friendly and helpful.” – Barry and Carol

“Our house exceeded any expectations we had. We wouldn’t even think about having anyone else build our home.” – Patrick and Sarah

“Above and beyond my expectations! The home has been so well don…I would recommend CDH to a friend.You have all been so efficient and gracious!” – Dr Dernbach

See more photos and designs at: 406-294-2129

Over 95% of our clients surveyed say they would use their agent in the future or recommend them to a friend. 294-2121 • 44

Billings Gazette 2013 Readers’ Choice

Since Ewelt took the helm of as executive director of ZooMontana two years ago, he has made it his mission to ignite community support and continue to make the Zoo one of the best places in Billings for children and families. “Absolutely nothing beats the smile on a child’s face when they run through the gates of the Zoo to see the animals,” Ewelt said. In the main building, Ewelt and his staff have been busy expanding the “Discovery Wall” to include more critters—snakes, lizards, bugs and other wonderful “creepy crawlies,” Ewelt said. Also new to the Zoo this year is a family of Bighorn sheep and a Canada lynx. Looking ahead, Ewelt said he hopes to implement a new “Birds of Prey” exhibit and continue to improve on the amenities for children’s birthday parties. Through this transition and period of continued growth, Ewelt said he thanks the community for its continued support and patience. “We’re making strides, largely in part to committed community members and our incredible, dedicated staff,” Ewelt said. “Thank you, from the bottom of my heart, for helping us every step of the way.”

Place to play billiards Bullwhackers 1520 Wyoming Ave.

Eight ball, side pocket. For the billiard enthusiast, there is no better place to “rack ‘em and crack ‘em” than Bullwhackers. Featuring more than 20 tables in a comfortable and spacious environment, you’ll find yourself putting up quarters again, and again, and again.

Thank you for voting us

Best Chinese Restaurant in Billings 5 years in a row

GRAND GARDEN 3839 Grand Avenue Courtesy Photo

Alberta Bair Theater, this year’s selection for best live entertainment, brings great entertainment, like Ballroom with a twist (coming in January 2014), to Billings year-round. Billings Gazette 2013 Readers’ Choice

656-9898 45

For the NINTH YEAR IN A ROW our customers have chosen us the Best Place to Buy a Pre-owned Vehicle.

We Can’t THANK YOU ENOUGH! One thing will never change: our commitment to our VALUED CUsTOmErs & our community. Come in and see why we are voted The Best... AGAIN.

Sports Bar

K ar aoke

Hooligan’s Sports Bar 109 N. Broadway

The Red Door Lounge 3875 Grand Ave.

Hooligan’s Sports Bar scores extra points with its customers by featuring a trifecta of sports-related amenities: expansive sports programming on the biggest flat screen in Montana, finger-licking food and snacks and fast, friendly service on the double. Owner Sean Graves says he and his staff strive to continue improving his guests’ experience by adding special features like on-table speaker boxes, food and drink specials and free peanuts. And whether you’re there to take in an NFL game, college football game, hockey game or anything in between, Hooligans is sure to have a TV tuned to your station. If not, just ask Sean or someone from the Hooligans team—they’re happy to help.

Whether you’re an American Idol protégé or totally tone deaf, you’ll have equal amounts of fun belting out tunes with Tommy J and the Red Door karaoke sound crew. Featuring a diverse catalog of contemporary tunes mixed in with old favorites, you’ll be sure to find the perfect song to wow the crowd. Red Door owner/manager Aaron Swain says patrons can enjoy karaoke every night except for Sunday, starting around 9:30 p.m. depending on sports programming. While there, sample from their delicious menu and choose from signature dishes like Custer’s Steak Strips or maybe a taco pizza. This fall, customers will have the chance to win a trip to Las Vegas with drawings held after Monday Night Football. Swain also urges customers to consider renting out the banquet room for your next party or gettogether.

2851 King Ave W • Billings 656-0605 •

you’re Simply the beSt. congratulationS to all readerS’ choice winnerS.


Billings Gazette 2013 Readers’ Choice



Billings Gazette 2013 Readers’ Choice



Billings Gazette 2013 Readers’ Choice

Readers' Choice 2013  
Readers' Choice 2013  

The 2013 Readers' Choice Winners' Guide features the best people & places, business & shopping, food & drink and entertainment voted by the...