Readers' Choice 2012

WINNERS’ GUIDE THE BEST OF BILLINGS VOTED

BY GAZETTE READERS

• PEOPLE & PLACES • BUSINESS & SHOPPING • FOOD, DRINK & ENTERTAINMENT

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e would like to take this opportunity to thank… our seniors who have decided to call this campus home and the families who have entrusted the care of their loved ones to us… our staff who provide living opportunities within nurturing environments of hope, dignity, and love, every day and with whom we celebrate our recent “ZERO” deficiency survey from the Department of Public Health & Human Services… and the people of Billings who have nurtured and supported this faith community for the last 50 years.

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#1 Auto

COMPLETE AUTOMOTIVE REPAIR from A/C - to - Brakes - to - Transmissions - to - Water Pumps

Mechanic

k n a h T You…

ffOR OR CChOOsIng h OO

Brown’s

56 Years

Serving

You

our loyal customers

Brown’s Auto service, Inc. 1144 Broadwater Ave. Billings, MT 59102

Brown’s Auto west 624 s. 20th street w.

Billings, MT 59012

406-259-4008

406-651-4441

WEST

Automatic Transmission Co. 1313 1st Ave. n.

Billings, MT 59101

406-252-8011

READERS’ CHOICE REVEALS WINNERS Quality, customer care not for sale

By Brittany Cremer Of the Gazette Staff

People, Places & Fun

The people................................. pages 6-9 The places & fun .....................pages 10-12

Business & Shopping

The businesses & shopping ......pages 13-25

Food, Drink & Entertainment

The food & drink .....................pages 26-29 The entertainment ...................pages 30-31

Readers’ Choice is a special advertising section of The Billings Gazette.

In an era earmarked by online shopping, couponing and BOGO sales, (that’s buy one, get one free for the lay shopper) it comes as a bit of a surprise that the vast majority of this year’s Readers’ Choice recipients distinguish themselves from the competition not by their blowout sales, not by free shipping and handling, but by something that too few businesses put a premium on these days—customer service.

It’s an archaic concept to be sure, but it’s one long since lost in the realm of retail-a-palooza and grab bag shopping. Who needs excellent customer service if omitting it translates into savings for me, right? Wrong.

The vast majority of Billings spoke up, and we heard them loud and clear. They said the reason they shop, dine and spend their money across our fair city depends largely on how they’re treated while they’re there.

Billings, it seems, puts stock in quality over quantity and excellence over expedience. And the ones ahead of the curve, well, they offer both— savings and quality customer care.

A community that cares

Readers’ Choice is our way of showing appreciation to all the local all-stars that elevate our fair city to new heights. From coffee to culture, chiropractic’s to karaoke, we acknowledge the job well done by some of Billings’ best businesses.

Reader participation is crucial to this section, and everyone who submitted nominations for Readers’ Choice was eligible to win one of two Readers’ Choice gift certificates. We would like to congratulate the following winners who were chosen at random: John Harris, Billings, MT and Natalie Holloway, Billings, MT.

Thank you, readers!

Readers’ Choice is a true reflection of your thoughtful dedication.

Sales & Marketing Director

Dave Worstell Classified & Digital Sales Manager Ryan Brosseau

Special Sections Coordinator Linsay Duty

Content Editors Brittany Cremer Brenda Maas Allyn Hulteng

Artist’s Choice, Reader’s Choice, Make Us Your Choice

Section Designer

from all of us at

Yesteryears Y t Antiques

for voting us Best Antique Store!

Christine Cleveland

Access Readers’ Choice anytime at www.billingsgazette.com/specialsections.

Thank Y You More Vendors • More to See

1430 Grand Ave. (406) 245-9728

www.framehut.com

MON. - FRI. 9-6 SAT. 10-5

Colleen Rooke - Proprietor

256-3567 • 102 N. 29th St. • Billings, MT 59101

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thank you billings! proudly serving you for 40 years and 3 generations

BILLINGS’

BEST

DIAMONDS Hundreds of diamonds and ring styles to choose from!

Thanks for voting us Billings’ Best Jewelry Store - 12 years in a row!

2012 reader’s choice winner

best new car dealer

Growing our Family & Friends for 40 Years

2244 Central Ave 656-0000 • 800-550-2013 www.BobSmithMotors.com

Nobody does “II DO” DO like we do!

OPEN SUNDAYS 11 - 4

SHILOH CROSSING 903 Shiloh Crossing Blvd • 252-3662 (In front of Kohl’s at Shiloh & King)

www.goldsmithgalleryjewelers.com

PEOPLE Accountant

Galusha, Higgins & Galusha 303 N. Broadway, Ste 503

As certified public accountants (CPAs), Galusha, Higgins & Galusha specialize in tax, audit, valuation and litigation accounting for individuals and businesses, as well as bookkeeping and payroll services. They emphasize the personal service side of the client-CPA relationship, with a goal to treat each as the individual they are, approaching them with an open mind.

With a history dating back to 1919 and 120 professionals at seven regional offices, Galusha has a proven track record.

In addition, 10 CPAs have more than 10 years of experience while four others have more than 30 years of experience—that longevity speaks volumes to clients and demonstrates the firm’s dedication to discovering unique solutions for their clients.

Auto Mechanic

family-run business, has been servicing vehicles in Billings since 1956.

And, according to general manager Gordon Tryan, Brown’s stands out because they follow the golden rule: treat customers the way you want to be treated. In addition, Brown’s prides itself on being able to deliver the same experience of an original equipment manufacturer for a better price without sacrificing quality.

The average Brown’s employee has nearly 19 years of experience; Tryan notes that their auto technicians are some of the most experienced in town, completely servicing a vehicle from bumper-tobumper in every aspect except body work. In addition, the company believes in having the best tools, equipment and training available to allow their

Thanks for voting me

Billings Gazette Reader’s Choice!

I appreciate your business.

2047 Broadwater

Roger L. Daniel 406-252-3411

rdaniel@farmersagent.com

Billings, MT 59102

coached at the high school and amateur levels, he’s back to working with youth—specifically the Montana Pee Wee U12 Thunderblades. Last season the team traveled to nationals and came home Drs. Kim and Jeff with a bronze.

Meier strive to do more When asked why, he than provide chiroprachad a simple answer: the tic adjustments for their kids. Being able to influpatients—they want to ence young men’s lives is share their view on overall a pretty powerful thing, wellness. “We believe each according to Hass. As individual should seek head coach of the Thuntheir true health, with derblades he works with their body doing what it hockey all-stars across was designed to do,” Dr. Montana. Yet, he doesn’t Kim Meier noted. compromise on his ethBoth doctors were colics—most people look at lege athletes and want wins and losses, but being people to excel, beyond a good person and educainjuries, beyond daily tion always comes first, he aches and pains, into the noted. highest quality of life possible. In addition, Dr. Hair Stylist Sabrina Basta, Kim is certified in prenatal Tangled Salon chiropractic care, which 2908 Second Ave. N. holds a special place in her Sabrina Basta of heart.

Tangled Salon excels at listening to her clients and Coach interpreting what they Michael Hass, want and need in a hair Pee Wee Hockey (U12) 1620 Alderson style. While she specializes Mike Hass has been in haircuts, color, extenplaying hockey for 33 sions and waxing, she’s years. Although he has always looking for some-

employees to do their jobs

Brown’s Auto Service: well, resulting in an overall 1144 Broadwater Ave. positive experience for 624 S. 20th St. each and every customer.

Automatic Transmission Company: 1313 1st Ave N. Chiropractor Brown’s Auto Service, Meier Chiropractic Inc., a locally-owned, 3419 Central Ave., Ste. C

thing new, something fun and daring—it’s just in her personality.

Although being a hair stylist was originally part of Basta’s plan to work her way through design school, she has decided that her natural knack for doing hair is her true calling. With five years of experience, she noted that getting to know her clients on a personal level and making each one feel good about him- or herself makes her job a fulfilling experience every day.

In the future clients should look for spa haircuts that will include a shine or rejuvenation treatment, in addition to the cut, style and head massage.

Insurance Agent Roger L. Daniel Insurance Agency, Inc. 2047 Broadwater Ave.

It’s pretty obvious that Roger Daniel offers insurance—home, auto, business, life and disability—and financial services for both individuals and business. With more than 300 different products, including annuities and

Empowering you to live a healthy vibrant life.

From prenatal and newborn to adult care, and from pain relief to wellness.

Our combined experience and gentle techniques are designed to make it easy for you to not only feel better, but feel great!

THANK YOU FOR VOTING US #1!

Call 406-651-LIFE (5433) to schedule your appointment. www.meierchiropractic.com 3419 Central Ave, Ste C • Billings

PEOPLE investments, he offers an entire spectrum of services. Yet Daniel believes in something extra.

Daniel promotes being an active, positive element of his community.

Over the past three years, his agency has raised more than $65,000 for the March of Dimes via the Balloons for Babies campaign. He also sponsored a new “Montana March of Dimes” license plate that will be available in 2013. In addition to offering quality products with stellar service, he continues to invest in his hometown to ensure quality of life here in Billings.

Interior Decorator

Kibler & Kirch 22 N. Broadway Ave. Red Lodge, MT

Experience counts. For Kibler & Kirch, which has

been in business for more than 23 years, experience also speaks. Based on the philosophy that successful interior design will enrich the lives of their clients, the designers focus on creating an environment that nourishes body, mind and soul, according to owner Jeremiah Young.

Six designers who have more than 100 years of accumulated interior design experience are sure to resonate with every style and budget.

While their flagship store in Red Lodge is a popular destination, Kibler & Kirch plans to open a new design studio in Billings next year. In addition to offering a full suite of design services, they are passionate about providing high-quality, American-made furniture because, according to Young, there’s a tangible difference in quality.

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Courtesy of Rob Gagnon

Mike Hass (back row left), head coach of the Montana Thunderblades, with his team at the Grizzly Cup in Salt Lake City last spring.

Hass is this year’s selection for best coach.

Thank for voting us 11

Best Home Center/Building Center lly Store HourS: Mon-Fri 8aM-8pM a c o L wned Sat 8am-7pm • Sun 9aM-5pM O

retail StOre: 406.652.3877 • 3175 Grand ave • BillinGS SERVICE CENTER: 406.652.5236 • 3209 Grand ave • Ste 105 • BillinGS

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PEOPLE

Massage Therapist Award for best massage Skelly Adkins, CMT, Perfect Balance 712 Carbon St.

Skelly Adkins, who has 17 years of massage therapy experience, specializes in cranio-sacral therapy, deep tissue, mylio-fascial release and also Reiki massage techniques. Yet, she offers something a bit more to her clients. Adkins works as a partner with her client to solve his or her wellbeing issues.

“In some ways it’s like a puzzle,” she said.

“When you work through an issue with a client, it’s a new opportunity for both of us. Helping them achieve their wellbeing goals is almost as therapeutic for me as it is for them.” It is that connection, that intense dedication to her art and her client that earned Adkins the Readers’ Choice

therapist.

Pedicurist

Photographer Tracy Moore 2404 Montana Ave.

Tracy Moore calls herself the “troublemaker photographer” because she loves doing crazy stuff In the world of pediwith her often-female cures and manicures, subjects. Whether they word-of-mouth referare on the cusp of gradurals reign supreme. For ation or about to become customers of Ashley a wife—they tend to comDunkelberger, who works bine just the right amount at Nail-issimo, those refer- of trouble and silliness rals come easily. She is and, as a result, have known for her unique nail loads of fun while getting art that has become her some unique shots. signature, so to speak.

While Moore leans Attention to detail and toward photographing creating a relaxing, pam- high school senior girls, pering experience make brides and weddings, she pedicures and manicures also collaborates with a almost as enjoyable for team of photographers her as for her clients. who specialize in families, Dunkelberger also special- babies and even commerizes in shellac manicures cial shoots. In addition, that customers love for her “boudoir” shoots—batheir longevity. sically new-age glamour shots—allow the brides and moms to be fun, cute Ashley Dunkelberger, Nail-issimo 2215 Broadwater Ave.

THANK YOU BILLINGS S NG U I T VO R FO

#1 FLOOR COVERIN GD

E AL

ER .

FLOORING BY

2000-2003

2007-2012

BILLINGS-2950 King Ave. West 652-4666 - www.pierceflooring.com

Courtesy of Tracy Moore

Tracy Moore of Tracy Moore Photographers is this year’s Readers’ Choice winner for best photographer.

PEOPLE necessarily sell houses, but rather, to match the right house to the right buyers. “The people in Real Estate Billings are so helpful and Agent caring and sincere, and Darwin George, this is a vibrant, growing Prudential Floberg Realtors town,” he said.

1550 Poly Drive Yet, his favorite aspect Real estate agent Darof real estate is when he win George loves living helps a young couple find in Billings. So much that their first home—a home he returned to his home perfect for them—and he town with a mission: as feels immense satisfaction a realtor he strives to not being part of that huge and really celebrate who they really are, Moore said.

2000 2001 2002 2003 2004 2005

step in their lives. George considers it an honor when his clients become his friends and is energized by being part of a network that clients look to for advice on everything from vet care to snow removal. It’s those extras, he noted, that make the agent-client relationship so rewarding.

2006 2007 2008 2009 2010 2012

a Montan Serving 40 years.

Winner!

for over

Where Vacuums Grow On Poles

It is a great honor to be chosen Billings Best Vacuum Store.

Thank you for your loyalty!

1804 Grand Avenue • Billings, MT • (406)656-8681 • www.stuartshouseofvacuums.com

Thank You for voting Jake’s the Best All Around Restaurant Proudly Serving You for 33 years

2701 1st Ave. N. • Downtown • 259-9375 2425 Gabel Rd. • West End • 252-9375

Thank you Billings for voting us Billings Gazette Readers’ Choice

Best Hot Tub/Spa Center 13 years in a row!

We appreciate your business!

2000 thru 2012

Award Recipient

652-7727 • 2217 Grand Ave. • www.lovethetub.com

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PLACES & FUN Bowling Center Sunset Bowl 1625 Central Ave.

For some, bowling is in the blood. For others, it’s a fun way to spend time with friends and family.

Either way, Billings-area readers have voted Sunset Bowl their favorite bowling center for the eighth year in a row. Jeanne Moses, general manager for more than 40 years, notes, “We have something for every age, from toddlers to those in their 90s.” In fact, she notes that owner Frank Pratt, who is in the latter age group, comes out to bowl several times a week.

Sunset offers birthday parties, disc bowling, bumper bowling along with both leagues and open bowling times during daytime and weekend hours. The original bowling alley was built on Grand Avenue during the mid-1950s, and Sunset Bowl has been a Billings icon for more than 55 years.

Fitness Center

Granite Health & Fitness 3838 Ave. B 1323 Main St.

Granite Health & Fitness is more than the traditional gym—it is a full-service health club that includes state-of-the art exercise equipment, a pool, full-size basketball court along with cycling, mind-body and group fitness rooms. Yet, the professional staff stands out as Granite’s premier feature. All personal trainers and instructors are nationally certified to ensure that clients have the safest, most up-to-date health and fitness information available—a big nod to their motto “Get Fit, Live Well.” In addition, they offer fitness classes for children ages 2-12, and clients may also work with an on-site massage therapist and registered certified nutritionist/dietitian to compliment the overall wellness of their workouts. Granite offers this package at both its West End and Heights locations, both of which are locally owned and operated.

for awarding me “Best Children’s Photo Studio” of the year!

I have the greatest clients anyone could ask for!

PAUL RUHTER/Gazette Staff

Rachael Romei leads a body pump class at Granite Fitness, this year’s choice for best fitness center.

WE DELIVER! 122 N. BROADWAY ~ 406.281.8282 805 24TH ST. W. ~ 406.281.8281

PLACES & FUN can choice from the entire Most recently, Granite 36 holes. offers a free smartphone app for clients to check Martial Arts class schedules and School events, schedule an apMartial Arts pointment with a personal Academy of Billings trainer or simply contact 528 Lake Elmo Drive the staff. General manFor the third year in a ager, Shara Ford, notes row, Martial Arts Academy that clients love the ease of Billings has been voted of quick, easy scheduling best martial arts school. and that being in tune with their clients’ lifestyle For co-owner Dave Allen, that says a lot about both is an essential part of their students and their Granite’s philosophy. business philosophy. “We are a very family-oriented Golf Course martial arts school,” Pryor Creek Golf Club 1292 Pryor Creek Road he notes. “I love these Not too many golf people and everyone who courses can boast about comes here has a story, a the “Rock Chuck” hole. purpose and a reason for Yet Pryor Creek Golf Club, learning martial arts.” which started as nine The academy offers holes in 1980, makes that 17 classes to various age claim along with several groups and ranks, along other distinctions. With with special seminars 18 private and 18 semiand events. Two classes private holes, it is the only per week are geared 36-hole course in Eastern toward the family training Montana. Both courses together. It is not uncomare quite different from mon for parents who each other, one being a watch their kids in class “links style” and the other and see the physical and more traditionally Amerimental changes in their can. child (and the fun they “We provide a reare having), then decide ally good golf course at to also join in the classes. reasonable prices,” Joe With both male and Link, owner and general female instructors, with manager noted. “And, we an average of 23 years of especially pride ourselves experience, the academy on great personal service.” teaches traditional marMembers also benefit tial arts with a modern from free lessons and twist. They specialize in driving range, plus they Taekwondo, which has

thanKs foR voting the Red dooR & tommy J, Best KaRaoKe Book your Holiday Parties

more kicking, punching and sparring. The Judo program has throws and foot sweeps and the ground work are similar to wrestling and jujitsu. They have a strong booster club to assist in funds for indigent students, tournament concessions, women’s self-defense and other events.

Park

Pioneer Park Bordering Virginia Lane, Parkhill Drive and Third Street West

Pioneer Park is one of the oldest parks in Billings and was dedicated in the early 1990s to the pioneers who founded the area. There are more than 2,800 acres of parkland within the city limits, Pioneer Park takes up 30 of those acres—so what separates this park from the rest?

“It provides facilities for

a wide range of people,” said Mike Whitaker, Parks and Rec Director in Billings. “It has tennis courts, green open space, a wading pool, the Zimmerman center, disc golf and more.”

Whitaker added that statistically, Pioneer Park is the busiest park in Billings, with Riverfront Park as a close second.

“I encourage people to go out and enjoy,” he said.

Retirement Community

St. John’s Lutheran Ministries 3940 Rimrock Road

St. John’s Lutheran Ministries (SJLM) is a multi-dimensional, faithbased, social service agency with a commitment to live our mission by serving others. In addition, SJLM has been providing retirement

“ThankYou” Billings!

We appreciate your support over the past 18 years.

housing in the Billings community for 49 years.

“Although most people know St. Johns’ through our senior programming, we offer a variety of other services,” notes SJLM’s Kent Burgess.

The organization provides living opportunities within nurturing environments of hope, dignity and love partially through housing and services to seniors, child development and after school programming for children, and birthparent counseling and infant adoption services. In 2011 alone, SJLM provided free birth-parent counseling to 77 women facing an unplanned pregnancy, placed 14 children into forever homes and assisted with 28 additional adoptions.

“The St. John’s staff community becomes most energized and passion-

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ate when faced with the opportunity to improve the human condition that surrounds us,” notes Burgess. “We look forward to further expanding our continuum of services with a greater emphasis to providing services to those who are homebound.”

Weight Loss Service

Inches-A-Weigh 2499 Gabel Rd, Stes 6 & 7

Toni Kramer, owner of the Billings InchesA-Weigh, sees amazing transformations every day.

But it goes beyond the physical. Women come into the weight loss center feeling pretty defeated, she said, but often within weeks, they are looking better, feeling better, and acting stronger and more confident. As a women’s weight-loss center, Inches-A-Weigh provides

For the eighth YeAR iN A ROW our customers have chosen us the Best Place to Buy a Pre-owned Vehicle.

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PLACES & FUN a positive environment for women to both exercise and participate in nutritional counseling all in the same place; it is about women working toward same goal.

Kramer credits Inches-AWeigh’s focused three-prong approach of nutrition, fitness and weight-loss counseling for both her success as a business and for the success of the women who visit the center. “We provide weekly meal plans and a grocery list in addition to cardiovascular and isometric, or figure-shaping, equipment,” notes Kramer. “This is about lifestyle changes.” She also notes that the center is now carrying protein supplements at affordable prices.

Yoga Center

CASEY PAGE/Gazette Staff

Melissa Vuletich (front) & the instructors at Sumits Hot Yoga practice the reverse warrior pose. Sumits is the winner of best yoga studio, a new Readers’ Choice category.

Melissa Vuletich, owner and operator of Sumits Hot Yoga, practices what she preaches—literally. She

A GREAT BIG

THANK YOU From Inches A Weigh Our clients mean everything to us.

Thank You for

Voting us #1

Sumits Hot Yoga 3860 Ave. B, Suite B

We wish you continued success on reaching your Health and Fitness Goals.

With your patronage & enthusiastic support we are enjoying the start of our 6th year in business in Billings.

We are grateful to our clients & the community.

started practicing yoga while attending college in Arizona. “When I came back to Montana I was craving that good feeling that I got from yoga, and I wanted to bring to that to others here,” she says. Less than a year after opening the business, Vuletich shares that good feeling with 27 classes each week. But it’s yoga with a twist: the room is typically a moist 100 degrees. It is that unique environment, says Vuletich, which attracts clients. The sauna-type room enhances the detoxifying aspect of yoga while allowing the muscles to stretch deeper into a pose.

Vuletich and her staff also recognize a “yogi” of the week—a more personal aspect of the practice. “I think my clients love yoga as much as I do because it helps them feel better about themselves and they can really do whatever they set their minds to.”

Thank you for Voting Us

Best Optical Store in Billings for 7 Years!

• New digital high definition lenses • Complete optical department offering a large selection of fashion eye wear at reasonable prices • Ultra thin and anti-reflective non-glare lenses • Complete line of protective sports eye wear • Repair service • Senior discounts • Eye exams arranged • Authorized Varilux distributor

We’re committed to make the best

EVEN BETTER!

406-652-9142

www.fancysushiaf.com

1313 Grand Ave

Billings, MT

245-6888

www.inchesaweigh.com

Serving the community since 1952

652-4347 • 2203 Broadwater Ave.

BUSINESS & SHOPPING Air/Heating Contractor

Comfort Heating & Air Conditioning, LLC 9934 S. Frontage Road

Quality products and great service with a smile—that’s what Tom Scherr founded his business on 30 years ago.

Today sons Jeff and Tony continue their family’s traditions for heating and air conditioning customers in the Billings area. Their emphasis on customer service is reflected with their fourth consecutive Readers’ Choice award.

Their service includes installation of complete heating and cooling systems, repair and maintenance of existing systems and also replacement of older, inefficient units to higher efficiency products.

They offer Rheem, Coleman, Armstrong, Diamond and Mitsubishi Electric products. In addition, Comfort is an exclusive Diamond ductless system dealer. These non-traditional systems are popular for one area of a house or small cabin and are very energy efficient.

Thank you

In terms of accessories, Comfort uses their extensive training to offer customers humidifiers, electronic air cleaners, gas fireplaces and thermostats, including being the only NEST® “smart” thermostat dealer in Billings.

Yet, customer service is their number one priority.

“Customers make a business,” notes Jeff Scherr.

“Without them being in business is pointless.”

everything from the turn-of-the-century to the 1960s and tons of collectables—rocks, fossils, baseball cards, cowboy paraphernalia, advertising signage and the list goes on. If someone collects something, we have it.”

Sunrise Studio & Art Gallery 2923 Montana Avenue • Billings, MT 59101

Lance Johnson

Dawn Ness

local community, which they truly appreciate.

Billiards Store

Rec Room 945 Grand Ave. Staley’s Tire & Automotive 1245 Central Ave. Mike Guzman has been 9300 S. Frontage Rd. playing pool since he was

six. Transferring his extensive knowledge and love of the sport to a business seemed only natural. He sells, in essence, family fun. Adding a dart board or pool table to a home provides a great venue for recreational family time all at home, he says.

For 20 years, Rec Room has provided quality billiards tables, equipment and accessories to Billings-area customers along with table tennis, foosball tables and both soft- and steel-tipped darts and boards. In addition, they carry NFL, MLB, NBA and collegiate merchandise for every sports fan and offer maintenance and table recovering services.

Boat Dealer

Montana Honda and Marine 2124 Goodman Road

After 52 years in the business, the Winchell

Thank You For Your Support And Your Vote!

“The Best Drugstore in Billings”

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Serving Billings for over 50 years

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Automotive Service

Staley’s Tire and Automotive has been a Billings Appliance Store mainstay since 1985. “We have spent many years Vann’s putting together the best 2647 King Ave. W. people you can find,” says Auto Parts Store owner Harry Staley of his NAPA Auto Parts service staff. “They treat 5320 Southgate Dr. customers’ vehicles like Antique Store 1105 First Ave. N. they are their own.”

Yesteryears Antique Mall “It’s always about the Staley’s Tire and Auto102 N. 29th St. Colleen Rooke Hunsaker customer,” says Dan Clevi- motive, Inc. offers a wide dence, district manager range of services from knows all about antiques for NAPA Auto Parts. “We automotive repair and and collectables. The maintenance to any type owner/operator of Yester- help the do-it-yourself customer find the right car of wheel and tire sales years Antique Mall, grew part and also partner with and service. At this time up helping her grandpara local shop to help their of year, weather-ready ents run a general store tires are in high demand for 60 years. The value of business grow and become an active, important and Staley’s offers new everyday items just got all-season tires, tracin my blood, she says. Al- part of this community.”

NAPA opened in Billings tion tires, tire chains and though the mall has been 1989 and has earned the also carry used tires for open since 2005, it has expanded seven times and Readers’ Choice award for a repair option. Most the past 12 years—a tesrecently, Staley’s added a now features 65 dealer new carwash at their 9300 spaces and more than 100 tament to their customer care. NAPA is the largest S. Frontage Road location consigners along with a auto parts distribution that operates from rainnew coffee kiosk.

“Our inventory changes network in the nation and water reclaimed from their partners with 26 auto care building’s roof as part of every single day,” Huncenters in Billings, in addi- their commitment to their saker notes. “We do

for voting us your

#1 CHOICE IN FAMILY FOOTWEAR

tion to offering a nationwide warranty on parts.

EXP. 12/31/12 HTV 12HT4

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EXP. 12/31/12 HTV 12HT4

406.869.0123 • 2043 Grand Ave., Billings, MT www.jurosmedical.com

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BUSINESS & SHOPPING

family knows boats.

Founded by Ralph Winchell in 1960, Montana Honda and Marine stands out because of its vast inventory and selection for potential boat owners.

They carry new Bayliner, Chaparral, Crestliner, Centurion, Bentley Pontoon and Glastron boats in addition a vast variety of pre-owned boats. They are consistently one of Honda’s top 50 dealers in the nation out of more than 1,100.

In terms of service, customers are guaranteed quality. They have four Honda factory-trained and certified technicians along with three full-time boat technicians to meet their clients’ needs. “I am so proud to work with this caliber of employee,” notes James Winchell, vice president, of his staff.

In addition, Montana Honda and Marine re-

cently purchased Montana Motorsports and Marine in Helena—a full-line Honda and Yamaha power-sports dealer along with Allumaweld, Bentley Pontoon and Centurion boats and is managed by partner Troy Grovom.

works best for them, what is the best value to fit their needs. Beyond the normal bottled water service, American provides water for local dialysis equipment and offers brine reclamation systems for both residential and commercial water softening systems, among many other services within a 60-mile radius of Billings.

They are on-call 24/7 to help customers even after a sale.

because that’s how my father built this business.”

With more than 300 years of combined experience in the repair shop, including a customer service manager with 38 years alone, Bob Smith Motors’ quality employees all work hard to realBottled/ ize that commitment. In Specialty Water addition, Smith added, a American Water family member is at the Technologies store every single day— 134 Regal St. that family connection lets American Water customers know that the Technologies has been in Smith family is vested in business since 1941, most Car Dealer – New both the quality of their recently as a Hellenbrand business and their comBob Smith Motors dealer. As a full-service munity.

224 Central Ave. water treatment company, “We have a huge “We at Bob Smith American offers home and Motors concentrate on amount of repeat customoffice delivery of bottled ers,” notes Smith. “We service after the sale,” water in addition to other emphasizes Scott Smith, don’t sell these families water treatment options. president. “It doesn’t take one or two cars, we’ve Our main goal is to give long to purchase a car but been selling them cars for customers options when four decades. With acthat’s where our relait comes to water treatquisition of our new Ford tionship begins. We are ment solutions, notes Vice number one in this region store in Hardin, pending President Jason Eastwood. for customer satisfaction Ford’s approval, we will We want to discover what be more diversified it the

BEST INSURANCE COMPANY

Thank You for Voting Us Best Hearing Aid Store!

marketplace because we know our customers will travel 30 minute to purchase a vehicle from us.”

Car Dealer Preowned

Hertz Car Sales 2851 King Ave. W.

When asked why Hertz Car Sales earned the Readers’ Choice award for pre-owned car dealer eight years in a row, general manager Keith McNally reported, “It’s simple, really. We are honest and take care of people. We value integrity and operate by the Golden Rule.”

Hertz carries a variety of vehicles makes, models and types but can also pull inventory from five different stores. McNally opened the Billings store in 2003 and since has experienced very little staff turnover—in fact, he often buys lunch for his

employees and points out what they are doing right. In addition, he attempts to meet each and every customer at some point during their sales process.

Those simple details create a dignified, trusting relationship that works. Hertz will once again donate $50 to the Billings Food Bank in the name of their customers during the holiday season.

Carpet Cleaner Brice’s Masterclean 3287 Banff Ave.

“Our business has been built on solid foundation of quality and service with team effort from my wife, Brandy who answers the phone, down to our cleaning technicians who have been with us for up to 15 years, notes Brice Cady, owner and opera-

Thanks Thanks for for Choosing Choosing to to

With With Us! Us! Tara Cayko

19 36th St W #5 Billings 59102

(406) 252-8318

Frank Costello

Kimberly Cummins

(406) 652-2800

(406) 294-8688

2139 Broadwater Ave. Billings 59102

Award Winner for

2870 Grand Ave. Billings, MT 59102

Free Hearing evaluations House Calls available Billings, Laurel, South Central Montana, Sheridan and Cody, WY areas

Heather Daffin

Cynthia Eggert

Connie Johnson

(406) 294-8688

(406) 252-1644

(406) 248-3111

2870 Grand Ave Billings, MT 59102

848 Main St Ste 2 Billings 59105

430 Grand Ave. Billings 59101

Everyone’s Always Welcome at Good Earth Market.

628-4498

3024 2nd Ave N, Billings, MT 59101 (406) 259-2622

®

Jason Webinger

2040 Broadwater Ave. Billings 59102

(406) 655-4743

Bill Harrington

BC-HIS Hearing Instrument Specialist

Best Health Food Store

Eddie Kraft

BC-HIS Hearing Instrument Specialist

www.goodearthmarket.coop

15

Thank You for Voting Us Best Farm & Ranch Store!

We Appreciate Your Business!

Come Join Us For Our... ...12th Annual!

Pet Costume Contest

For Dogs, Cats and Other Small Animals Saturday October 27th Big R West

NAPA Billings would like to Thank You for Voting us #1 Auto Parts Store for the 12th year in a row!

That’s NAPA Know How! NAPA Auto & Truck Parts Westend Location 5320 Southgate Drive Mon– Fri 7:30 AM – 8 PM Saturday 8 AM – 6 PM Sunday 9 AM – 5 PM 406-255-6272

NAPA Auto & Truck Parts Downtown/Heights Location 1105 1st Avenue North Mon – Fri 7:30 AM – 6 PM Saturday 8 AM – 5 PM 406-245-4676 www.napaonline.com

OPEN SUNDAYS 9–5

big r WEST 2600 Gabel Road (406) 652-9118 TOLL FREE 877-660-BIGR Monday thru Saturday 7:30 am - 9:00 pm

Sunday 9:00 am - 5:00 pm

big r EAST 216 N. 14th St.

(406) 252-0503 TOLL FREE 800-552-0503 Monday thru Saturday 7:30 am - 6:30 pm Sunday 9:00 am - 5:00 pm

big r SHEriDAN 2049 Sugarland Dr.

(307) 674-6471 TOLL FREE 800-524-6471 Monday thru Saturday 7:30 am - 7:00 pm Sunday 9:00 am - 5:00 pm

16

BUSINESS & SHOPPING

tor of Brice’s Masterclean.

“This helps us ensure highest quality job and service for our customers.”

Brice’s Masterclean specializes in cleaning carpets, upholstery, fabric and leather upholstery, tile and grout and also offers water damage service. With 20 years of experience in the industry, Cady jokingly notes, “We love kids and pets and most husbands because they are job security for us.”

Happy clients are paramount—98 percent of what we do on a daily basis are repeat customers and word of mouth— that is part of our strong foundation, he says.

Caterer

Beyond Basil 733 Lake Elmo Drive

Experimentation is a good thing. Especially in

Marcie Tartarka’s world.

As owner/operator of Beyond Basil for 18 years, she loves the diversity of her work and brings her funky flair and passion for exploring cultures to her clients through fabulous food. “When I travel I make it a point to find the number one local food joint,” she says. “I’m not a food snob. When I order a hot dog, I want a fabulous hot dog. I appreciate the work and creativity behind food that is done well.”

Tartarka and her staff bring that mindset to each catering assignment and work closely with their client to have the food complement their event and budget. She also credits her outstanding staff, which operated the business while Tartarka recently worked as a food stylist on BBC America’s show, Chef Race.

Congratulations to all the Great Nominees and Winners!

Thanks so much for your nomination & votes, What an honor!

Darwin George Realtor, GRI Residential Specialist

794-4663

Children’s Consignment Store

Precious Seconds and Moms 2-B 1005 24th St. W. #5

Dawn Ness, owner/ operator of Precious Seconds and Moms 2-B consignment store, loves kids. We truly connect with each client, she says.

These days, Ness and her staff are seeing thirdgenerations coming to Precious Seconds because they grew up “clothed” by the extensive offering from Ness. She is selective on the consignments she accepts in order to offer her clients the highestquality, previously-used items possible.

Opened in 1992, the shop buys, sells, trades and consigns quality, name-brand maternity and children’s fashions along with baby and nursery equipment and

furniture. Ness’ extensive background in retail shows with the staff’s dedication, stellar customer service and seasonal displays.

Children’s Photo Studio

Jana Graham Photography 2301 Montana Ave. #201

niors and entire families.

In essence, she strives to create memories and bring her personal passion to the studio. “It’s true, kids grow up so fast—if I can capture that moment for a client, it makes my heart sing.”

the local store because as a Montana native she believes in investing in her community.

Clothing Store Men’s Desmonds the Store for Men 2819 Second Ave. N.

Nick Blake, owner of Desmonds the Store for “It’s like a big play Men, is the master of the Apricot Lane Boutique date,” Jana Graham notes 1603 Grand Ave., Ste 100 fit—men’s clothing fit, that of her photo session with is. We all come in differ“It’s like shopping kids. “We are very perent shapes and sizes and in your friends’ closet,” sonalized and customerclothing is not necessarMichelle Dowler, owner/ based. When kids come ily an off-the rack item, operator of Apricot Lane in here we make it fun, Boutique, says. We focus he says. Therefore, the not intimidating, because on a fun, unique shopping service and customized fit I want to capture their experience without a “big will take a good item to personality, who they regreat. box” feel. Apricot Lane ally are.”

Desmonds offers fine specializes in fashions As the Readers’ Choice for women aged 24-55 men’s sportswear, clothaward winner for the with a bit of a twist—they ing and shoes, from head second consecutive year, to toe. With 28 years of purchase a very limited Graham is doing exactly experience, Blake and number of each item. As what she loves and she’s his staff enjoy helping a result, their inventory doing it well. Graham spe- changes daily and Billings- someone create a fresh cializes in kids, including look and being a part of area women won’t find newborns, graduating se- someone else wearing the making his customers, many of whom stop in same thing. the store just to visit, feel The one-on-one connection between the cus- good about themselves.

For Blake, that’s what it is tomer and the staff is so all about. important, says Dowler.

We connect in person, Clothing Store and we send updates via Women’s Facebook. Apricot Lane Neecee’s also hosts private fash2821 Second Ave. N. ion parties that include They are the clothing beverages, desserts and store responsible for maka 15% discount. Dowler ing the term “outfitting” notes that although a verb.

Apricot Lane is part of a Neecee’s owner, Denice franchise, she independently owns and operates Johnson, and her staff

Clothing Boutique

BUSINESS & SHOPPING absolutely love finding the perfect head-to-toe ensemble for their customers. Whether you’re looking for a new top for the weekend or a dress for a night out on the town, Neecee’s will have you covered. They even carry fun extras like jewelry from Germany, handbags from Spain and footwear from London. Who needs to travel when Neecee’s does it for you?

Neecee’s employees know there’s a multitude of choices when it comes to women’s fashion. This is why Johnson and her team work to create an unforgettable shopping experience and want their customers to leave feeling better than when they arrived. Johnson, who loves incorporating color and fashion into her Montana lifestyle, makes a point to carry original, hard-to-find items. More than anything, she and her staff strive to ensure that every visit to Neecee’s is an enjoyable one, whether you leave with one of their shopping bags or not.

Johnson credits her kind, service oriented staff and their trendsetting mindset to the store’s continued success.

sales, data recovery, virus elimination, computer security and more. They specialize in protecting unsecured wireless lines, protecting your private information from wouldbe surfers looking to steal free bandwidth. Another service Dantic and his team offer—a free consultation and training session with all new computer sales.

And you won’t have to worry about hidden fees from Dantic and his team.

“We emphasize honesty and some days, I don’t have all the answers,” Aaron said. “But my customers know that I will find out for them, and they appreciate that.”

Consignment/ Used Clothing Store Runway Fashion Exchange 125 S. 24th St. W. #1

Custom Framing Store Frame Hut & Gallery 1430 Grand Ave.

They started 30 years ago as a small, custom framing store—but they’re not just a hut anymore.

Offering a variety of home décor, accessories, furniture, lamps, pillows, Computer Repair furnishings and of course, frames, Frame Hut & GalShop lery is your one-stop-forRimrock Computer everything shop for your Company 2320 Zoo Drive, Suite D four walls.

Owner Curt Wheeler Modems, hard drives, is proud to offer custom mother boards, keyframing, artwork and a boards, web cams, suite of other home décor hardware, software and options to his customers. more—Aaron Dantic “We’re not just a store and his wife Lindsey are experts in computer repair that offers rectangles to hang on the walls,” he so you don’t have to be. said. “We carry so much In business for 13 years, Rimrock Computer more.”

Wheeler wants to take Company specializes in everything from computer this opportunity to thank his loyal customers for repair to new computer their support and for vot-

ing Frame Hut the best Custom Framing Store for the third year in a row.

Day Spa Service

Sanctuary Spa & Salon 1504 24th St. W.

Pampering is their pleasure.

And they have been shouldering your stress and rejuvenating your wellbeing since 1998.

Offering a wide range of customized hair and spa services, Sanctuary Spa & Salon uses Aveda products to create the results and experiences their guests desire.

In their calming, Zenlike spa, experience one of their relaxing massages, facials, body wraps or a new “Stress-Fix” Body Polish featuring Aveda’s new Stress-Fix products.

In addition to restoring your body, mind and spirit, Sanctuary and owner Kris Carpenter are dedicated to giving back to the community. Sanctuary Spa & Salon donates 5-10 percent of their revenue to Billings area nonprofits each year and has recently created a Sanctuary Scholarship to benefit non-traditional, part-time Montana State University Billings students.

Their customer-focus includes comprehensive care, comfort – including free nitrous oxide for anxious patients, same day treatment, and “one stop” convenience for all your dental needs says Dr. Kevin Brewer along with co-owners Dr. Wade Wilde and Dr. Ben Holloway.

The dentists at Brewer Dental Center are always seeking advanced levels of continuing education and employ leadingedge technology to offer patients the best possible care. In addition, Brewer Dental Center offers multiple services— general and preventative care, dentures, implants, crowns, cosmetic dentistry, orthodontics, IV and oral sedation —to all ages all under one roof

while being an in-network provider for four major insurance carriers: Delta Dental, Cigna, EBMS and Allegiance.

Department Store

Target 2601 Central Ave. 403 Main St.

Life is a moving target—and they’ve got all the gear and groceries you need to make it through.

Offering everything from garden tools to greeting cards, Billings’ Target has been serving customers the past 30 years. They continually reinvent their store design, displays and pride themselves on offering a clean, contemporary venue in which to do all

Drugstore

Juro’s Pharmacy Health & Wellness 2043 Grand Ave.

As a locally-owned business for more than 50 years, Juro’s Pharmacy, Health & Wellness has extensive experience in pharmaceutical, respiratory, mobility, rehabilitation and home medical

Dental Practice Brewer Dental Center 2900 Central Ave. 710 Main St.

Dental appointments don’t have to fall within a 9-to-5 work day. And dental emergencies usually don’t allow for advanced planning. That’s why Brewer Dental Center offers patient hours from 7 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 5 p.m. on Saturday along with their trademark “call us in the morning and we’ll get you in today” guarantee.

17

your shopping. And when you walk through their doors, you’re no longer a customer—you’re their guest. This personal touch to customer service is the impetus behind much of the businesses’ success.

Target also hits the bulls-eye for philanthropy, actively involved in reaching out to local nonprofits and contributing to various groups and causes.

Courtesy of Jana Graham Photography and Rhea Wolpoe

This year’s winner of best boutique is Apricot Lane, where you can find premium designer jeans, attractive jewelry, brand name apparel and much more.

18

BUSINESS & SHOPPING

dry cleaning services to Billings area residents for more than 56 years.

Owners Jason and Stacey Frank and Chuck and Tanya Duke, are committed to providing customers with the highest standard of service and quality and protecting the environment.

“We actually changed our name from One Hour Valet to Valet Today because the environmentally-sensitive cleaning product that we use is milder, and takes a little longer than one hour to clean clothes,” Jason says.

Still, customers can depend on same day service. “If you bring your items in before 9 a.m. we Dry Cleaners can have them cleaned Valet Today that day,” Jason says.

2802 Grand Ave. Valet Today Cleaners 741 S. 24th St. W. not only cleans clothes, 1480 17th St. W. they also clean comfort1516 Main St. ers, blankets, sleeping Valet Today Cleaners bags and more. Plus they has been providing quality have a full time alterationsupplies. They specialize in compounding pharmaceuticals when a patient needs a customized medication and offer home delivery in addition to 24-hour customer service to respiratory patients.

The highly-trained, personalized staff at Juro’s knows the name of most patients and is eager to help both patients and their caregivers—that certainly sets them apart. In addition, they offer a full line of pharmacy-grade vitamins and supplements to complement their extensive knowledge and home medical supply products.

ist on staff.

Each year the business has a coat drive. People can drop off coats they no longer use and Valet Today will clean and repair the article and donate them to Family Services and Community Hope of Laurel. “We donate between 3,000 and 5,000 coats each year,” Jason says.

All the owners want to thank everyone who voted for Valet Today.

“We have roughly 50,000 customers in the Billings area, and we appreciate every one of them,” said Jason.

to include a variety of seasonal decorations, quilting accessories, jewelry, art supplies, cake decorating tools, florals and more.

Store manager Ione Bloom loves visiting with customers and seeing their projects reach fruition. With more than 20 years of experience, Bloom prides herself on their customer service.

And with Halloween just around the corner, she and her experienced staff encourage you to come in with your costume ideas and let them help with the finishing touches.

Fabric Store

Farm Ranch Store

Jo-Ann Fabrics 2833 King Ave. W.

They are project headquarters for all kinds of crafty sorts.

Offering an expansive selection of fabrics and sewing accessories, JoAnn Fabrics has evolved

Montana has a long history of rural and west-

THANK YOU

Thank you

Billings Area

Billings for voting us Best fitness Center f o r

Shipton’s Big R In Montana: 216 N 14th St., Billings 2600 Gabel Rd., Billings In Wyoming: 2049 Sugarland Dr., Sheridan

Golfers

2 0 1 2

We are honored.

Golf is a Great Game Get with Friends & Enjoy It!

H E A LT H + FITNESS

3838 Avenue B - Billings, MT 59102 • (406) 294-5040 1323 Main St - Billings, MT 59105 • (406) 252-7737

www.granitebillings.com

Off I-94 at Huntley Exit

CALL 348-3900

Now accepting reservations for holiday parties.

ern living, and today’s farmers and ranchers continue that time-honored tradition.

For 63 years, Shipton’s Big R has existed to provide these hardworking people with quality products at everyday low prices along with excellent customer service.

“Montanans are genuine people and a large part of their legacy is working the land and animals” said Jay Carroll, co-owner of Shipton’s Big R. “Ranchers and farmers and those who live the rural & western lifestyle are at the heart of what we do.”

Shipton’s Big R has been a mainstay for more than three generations.

The staff works hard at watching market trends which means continually bringing new & innovative products to their customers.

“Our buyers are very active and attend the best tradeshows in the U.S.A.” Carroll said.

While the stores remain rooted in farm and ranch supplies, they have also expanded offerings to accommodate the growing needs of their customers.

Inside, customers will find large sporting goods departments with a full selection of firearms.

This department includes recent expansions of camping, fishing and outdoor gear. Other departments include clothing & apparel, animal health & tack, lawn & garden, pet and western jewelry.

“We have lawn mowers, chain saws, snow throwers, string trimmers – anything a customer needs for their home or business. Plus we have a service center,” said Car-

roll, noting the ability to service the power equipment that is sold.

Pet and equine supplies are other key areas of focus located at each store location.

The brands that Shipton’s Big R carries are nothing less than top of the line. Carhartt, Husqvarna, Tarter, Honda, DeWalt, Wrangler, Ariat, Cinch, Muck, Science Diet, Smith & Wesson and Remington are among the many quality names customers will find in the stores.

For Carroll and his staff, staying true to the store’s Western heritage means staying connected to the community. Shipton’s Big R proudly supports many local organizations including the NILE Rodeo, 4H, FFA, Rocky Mountain Elk Foundation, Ducks Unlimited, MontanaFair & the Chase Hawks Rodeo.

Friends of NRA is also proudly sponsored.

“We host some fun promotions like our annual upcoming Pet-o-ween Pet Costume Contest,” said Carroll.

The store is also involved in bringing unique events to Billings. This past year, Shipton’s Big R brought in the Smith & Wesson Truck & Trailer – a sporting goods showcase on wheels.

“It was the first time this display has been to Montana,” noted Carroll.

During the PBR (Pro Bull Riders), the store invites celebrity cowboys to meet the public and sign autographs.

“Shipton’s Big R is all about our customer – the farmer, the rancher, the outdoorsman, the working man and everyone else” said Carroll.

BUSINESS & SHOPPING Carroll and his staff remain committed to offering the best quality merchandise, the best pricing and the best shopping experience.

“We invite you to stop

by Shipton’s Big R and experience the difference for yourself.”

Two store locations in Billings, MT and one in Sheridan, WY. www.shiptonsbigr.com

Flooring Store Pierce Flooring and Design 2950 King Ave. W.

As a family-owned business in Billings since 1924, Pierce Flooring and Design specializes in residential and commercial flooring options – and they pride themselves on providing the best products and customer service possible.

Their experienced sales staff completes the “Pierce Academy” that covers everything from customer service 101 to in-depth technical product knowledge so they can be the best educated and trained on the market, notes store manager Keith Scott. “Our buying power allows us to meet any budget, whether it’s a do-it-yourselfer to new construction,” he adds.

In addition, Pierce offers, at no charge, the knowledge and expertise of an in-house designer who will aid customers in everything from a simple home project to a remodel to a new-build.

The company is also very community-minded.

Most recently, they hosted the “Pierce Goes Pink” golf tournament which raised funds for breast cancer research. It is just one of many ways that Pierce Flooring and De-

sign says thanks to their customers for voting them best flooring store for for the 10th time.

Florist

Gainan’s 502 N. 30th St. 810 Bench Blvd.

1211 24th St. W.

For three generations the Gainan family has provided unique, highquality floral, gift, home and nursery products to Billings shoppers. Yet, from day one, their focus has been on customer service and 100 percent customer satisfaction.

This holiday season, the downtown flagship location will once again feature a “dream home” within the store itself to help shoppers with decorating and gift ideas.

We work hard to create a unique, inspiring shopping experience, says Jim Gainan. He notes that he knows of many people who wander about the store or visit the greenhouse during their lunch hours, sometimes just as a way to relax or get away—it’s just one of the many ways that Gainan’s customers become their friends.

Grocery Store Albertsons 611 N. 27th St. 3137 Grand Ave. 1212 Grand Ave. 511 Central Ave. 2334 Central Ave. 670 Main St.

For the past 10 years, Albertsons has earned the Readers’ Choice Award in the grocery store category. Chuck Cremer, district manager of Eastern Montana and Wyoming, gives great credit to the Albertsons’ associates and loyal customers. “We pride ourselves on doing

business as Joe Albertson did: give customers the product they want at a price they can afford with tender, loving care,” he says. “It worked 100 years ago, and it works today.”

With six local stores, all of which have recently been upgraded or remodeled, Albertsons is committed to the Billings community. The grade school Healthy Eaters program is a prominent example. Albertsons is also happy to introduce Starbuck’s coffee kiosks to three store locations.

members. Opened in 1994, this landmark co-op strives to provide healthy grocery, household and personal goods that their members request. Most recently, notes general manager Perry McNeese, members asked for more locally-grown or made goods that are sustainable. GEM responded and now carries hundreds of goods from more than 115 local producers. In fact, 30 percent of what GEM carries comes from Montana and northern Wyoming.

It is this stellar customer dedication that helped Hair Salon earn GEM the Readers’ Glow Salon Choice Award for the 1807 Grand Ave. second time. The co-op Christie Tipton opened also includes an in-store Glow Salon four years ago deli/café, free workshops because she loves cosme- and a discount to co-op tology as a combination members—although cusof art and application. She tomers do not need to be knows that when clients members to shop GEM. In come to Glow, she and November GEM will once her co-works use their again offer fresh, local, 30 years of experience to antibiotic-free turkeys for help them look and feel healthy holiday meals. great.

“Our main focus is Hearing Aid to use our professional Store training to ensure that our Laurel Hearing Aid 109 W. Main St. clients get the look that House calls may be a is best for them,” Tipton thing of the past except says. for Laurel Hearing Aid. With six hair stylists, They go out of their way three nail technicians and to dramatically improve two estheticians, Glow their customers’ lives offers haircuts and colors; through better hearing. spa manicures and pediTheir specialists evaluate hearing loss and fit cures, including acrylic high quality devices that nails and shellac, facials fit most all lifestyles and and body waxing. Glow budgets. also offers beingTRUE® As a family-owned and makeup consultations and operated business since application.

1993, Laurel Hearing Aid

Health Food Store

Good Earth Market 3024 Second Ave. N.

Good Earth Market (GEM) is all about the

folks truly enjoy going above and beyond their customers’ expectations.

They offer free hearing evaluations, free second opinions and free house calls.

19

EDAM’S/STALEY’S

1245 CENTRAL

259-8335

9300 S. FRONTAGE 2503 1ST AVE. N.

294-8473

256-5221

W W W.STALEY TIRE.NET

20

BUSINESS & SHOPPING

Home Builder/ Contractor

McCall Homes 1536 Mullowney Lane #100

Construction. Community. Conservation.

Greg McCall and his team at McCall Homes embraces this trinity of concepts to create more than just homes, more than just sustainable subdivisions—they build communities.

Since 1994, McCall Homes has focused on green-building techniques and since 2005, every home they’ve built is energy-star certified.

McCall credits the Josephine Crossing development and the people who reside in it as the real Readers’ Choice winners, people who actively choose to live in a more sustainable mini-community. It is a special piece

of property, to be sure, as is the McCall’s approach to customer service.

“Every single customer we work with we see as neighbors, not clients,” McCall said.

Home Builder/ Building Center Billings Hardware 3175 Grand Ave.

experience. And if they don’t have the answer to your hardware question or carry the item you need, they’ll find it, Comstock said.

In addition to typical hardware gear, Comstock and his team carry unique and hard-to-find items and are always actively seeking out new lines to carry. At the end of the day, Comstock and his wife, Kami, credit Billings Hardware’s dedicated employees and loyal customers who’ve made the store such a success.

They may sell hardware, but it is their soft touch and personalized attention to detail that sets TJ Comstock, owner of Billings Hardware, and his team apart. Specializing in home improvement, Billings Hardware Home carries everything you Furnishing need to get the job done.

Store And what’s more, they Ashley Furniture are staffed with trained, 2914 Millennium Circle knowledgeable employees With several newcomwho make sure that every ers to the home furnishperson who walks through ing market the past two the doors has a good years, Ashley Furniture

CASEY PAGE/Gazette Staff

Pictured are Ashley Furniture’s general manager Travis Brownell (front) and sales staff.

Ashley Furniture is this year’s Readers’ Choice recipient for best home furnishing store.

has not waivered as the Readers’ Choice pick for best Home Furnishing Store—an accolade general manager Travis Brownell is proud of.

Ashley emphasizes taking care of the customer before and after the sale, which is perhaps why the business has so many repeat customers. Brownell credits the store’s knowledgeable and experienced staff with much of the business’s success.

Nationally, Ashley Furniture is the largest manufacturer and retailer of home furniture. Locally, Brownell and his team are able to provide personal one-on-one service while passing along selection and savings to the customer.

he actually dubs a ‘family of employees’) with much of the store’s success.

Insurance Company

Farmers Insurance Several local locations

As the third largest property/casualty insurer in the country, Farmers Insurance is involved in everything from auto and home insurance to annuities and life insurance.

Customizing their suite of insurance packages to specific customer needs is what they do best.

Customer service and Farmers’ market leadership distinguish them from the competition, as agents continue to drive innovation and operational excellence to provide the best value and experience for every customer. By implementing cutting-edge technology and training programs, Farmers Insurance staff blaze the trail in keeping up with fluctuating market trends.

jewelry and full-service jewelry repair.

Much of what Wickham and his staff enjoy about their job is that they help make the special moments in your life more meaningful.

Kitchen Cabinet Store Rimrock Cabinet 547 S. 20th St. W. # 7

After seven years of business, Rimrock Cabinet has cornered the local cabinetry market, distinguishing themselves among their competitors by offering the best customer service, contemporary cabinet design and quality.

Rimrock Cabinet President Coy Martin credits much of this success to his dedicated and talented team of designers Hot Tub/ and staff. Their honest, Spa Center open approach to sales Montana HotSpring and design builds trust Spas between the store and 2217 Grand Ave. clients, which is also why For Scott Prociv, owner Martin believes the stores of Montana HotSpring receives so many repeat Spas, a spa is not as customers and custommuch a home improveers coming in on referral. ment as it is a personal Jewelry Store Rimrock Cabinet Store Goldsmith improvement—an investproudly caters to some of Gallery Jewelers ment in personal enjoy903 Shiloh Crossing Blvd. Billings’ best builders and ment and wellness. It is, contractors, infusing their He is the picky one. perhaps, this philosophy And Readers’ Choice read- rustically-contemporary that has allowed Prociv ers are thankful for it. flair to their kitchen and his team to win the Scott Wickham, owner design.

Readers’ Choice pick for of Goldsmith Gallery Jewbest Hot Tub/Spa Center Kitchen Supply for the 12th year in a row. elers, buys only the best diamonds overseas then Store As a professional, passes along the savings Copper Colander authorized dealer of to customers in Billings 2440 Grant Road HotSpring Spas and and the surrounding Specializing in unique, Finnleo Saunas, Montana areas. Goldsmith Gallery quality kitchen items for HotSpring Spas specialJewelers is Billings’ only any cook on any budget, izes in their own analysis, dedicated direct-diamond Copper Colander celdelivery, customer care importer, with Wickham ebrates another Readand installation. Currently, hand-selecting each ers’ Choice win this year. the business’s storefront stone.

Creating a niche for itself is undergoing a major In addition to diamonds in the industry, the store remodel/facelift, contem- and engagement rings, features more than just porizing the customer Goldsmith Gallery Jewelkitchen gadgets. Copper shopping experience. ers offers unique pieces Colander also features Prociv credits his loyal, by top designers, time children’s cooking classes, hard-working staff (who pieces, custom designed adult cooking classes,

BUSINESS & SHOPPING his team, everyone on the staff has the know-how to assist on your next lighting project.

With the advent of online shopping and big box stores, purchasing fixtures online might sound appealing. But it is Rimrock Lighting’s level of service and product guarantee that keeps customers coming back. Even if a product was purchased years ago or is out of stock, Wink and his team do their best to track down the manufacturer to find the piece or part you need.

Lighting Center Wink has owned RimRimrock Lighting rock Lighting since 1988 2950 King Ave. W. and has seen lighting Terry Wink, owner of trends come full- circle.

Rimrock Lighting, and his One thing that hasn’t team of lighting specialists wavered, however, is his are full of bright ideas. commitment and supeWith more than 100 years rior level of service to his of experience in the incustomers. dustry between Wink and gourmet food items and much more.

The staff at Copper Colander is also trained to troubleshoot any recipe and can offer first-hand recommends on products and utensils. Stacey Williamson, manager of Copper Colander, credits the store’s success to the dedication and expertise of the staff and loyalty of its customers. They are a locally-owned business, and will be celebrating their 10th anniversary this year—that’s 10 years of cooking, entertaining and families, Williamson said.

Thanks Billings!

Limousine Service

Tipsy Trolley 620 Lake Elmo Drive

Lingerie Shop

TLC Lingerie 1400 Broadwater Ave.

It’s on their marquee— “come in and have a fit”—and the staff at TLC lingerie make sure their garments do just that.

Specializing in quality customer care and oneon-one attention, the staff at TLC Lingerie puts their customers at ease.

Offering fitting service for women of all sizes, TLC carries 32AA to 54H with some I, J, K, L, M and N cups—sizes not available in any other local store.

Additionally, TLC staff is certified in fitting women who’ve had breast surgery and carry a variety of prosthetics and pocketed bras. TLC also stocks a variety of swimwear,

shape wear and underwear.

In an age of self-service bra fitting, TLC distinguishes themselves by bringing products directly to the customer, assisting in fitting and hooking bras as necessary. They even keep detailed records of customer purchases so you know which styles and sizes to reference.

TLC’s above-andbeyond service mantra is felt and appreciated by all their loyal customers.

Maid Service

Purple Cactus Maid Service 145 Grand Ave. # 2

Your mother-in-law called. Company is coming. The house is a disaster. Good thing you have Purple Cactus Maid Service on speed dial.

Offering a wide range of home cleaning and organizing services,

Tha Thank Billings Gazette R Readers for Voting U Us #1 Heating and A/C Contractor!

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Eileen Fox and her staff at Purple Cactus can often be called at a moment’s notice. They can also assist in moving-in and moving-out cleaning jobs and can be booked on a weekly, monthly or asneeded basis.

Fox attributes the business’ continued success to her team of specialized and experienced staff, which is 13 strong. Maids attend appointments in pairs for safety and to double check one another’s work. Fox is proud to offer her satisfaction guarantee to her clients, whom she appreciates and wants to thank from the bottom of her heart.

Mattress Store Mattress King 1702 Grand Ave.

Jay Hoffman doesn’t sleep soundly unless you do.

As owner of Mattress

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King in Billings, his passion for customer service and comfort fuels his dedication to ensuring that customers find the perfect mattress for their budget, lifestyle and body shape. Through science and technology, Mattress King has developed a bed match system that takes more than 1,000 measurements on your body and identifies the best mattress for you.

And because Hoffman’s sales staff doesn’t work on spiff bonuses that might push sales for one brand over another, customers can rest easy knowing that they’re being matched to a mattress because it’s the best, not because it’s on special or because one manufacturer offers incentives.

Additionally, Hoffman and his team enjoy being able to offer life-changing sleep to their customers,

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BUSINESS & SHOPPING

clients.

Performing upwards of 4,000 pedicures a year, Spitzer’s team of technicians bubble with experience and enthusiasm. The salon, which began as 500 square feet in the current Nail Salon location 17 years ago, Nail-issimo now takes up the entire 2215 Broadwater Ave. building and offers ameniHands-down, Billings ties like a City Brew coffee readers agree. kiosk. Spitzer would like Nail-issimo is Billings’ to thank all of her loyal best full-service nail salon. customers for their paWith their dedicated and tronage and encourages talented staff of techninewcomers to stop in and cians who stay current on be pampered. all nail trends, it’s easy to see why Nail-issimo is Optical Store a repeat Readers’ Choice Barnett Opticians winner. Owner The2203 Broadwater Ave. resa Spitzer credits this The right eyewear at success to her friendly, the right time makes a knowledgeable staff and world of difference. That laid-back, comfortable is Syl Schied’s mantra, atmosphere. Spitzer and and as owner of Barnett her employees emphasize Opticians in Billings, it’s a team approach—where served him well. all staff members get From prescription sunto know one another’s glasses to contacts, sports whom they are honored to serve. And after being in the business for 26 years, Hoffman chalks up much of his business’ success to treating customers like guests, like family.

goggles to bifocals, Schied and his staff at Barnett Opticians have just the right vision solution for you.

And that’s actually what he enjoys most about his job—helping clients find the right combination of optical tools for their activities and lifestyle.

In Billings for 60 years, Barnett Opticians offers a wealth of experience and is staffed with dedicated and specially-trained staff.

Through the years, Schied and his team have kept current on design trends and technology. He and his staff enjoy passing on this knowledge to their customers.

of Pittsburgh Paints in Billings, takes so much pleasure in helping her customers find the perfect shade and type of paint to fit their needs. Kuntz and her staff provide immediate, personalized service to their customers (several of which have been coming to the store since it’s been in business the past 28 years.)

Offering top-of-the-line paints, stains and wallpaper, Kuntz and her crew have everything you need to paint from the floor to the ceiling. And if you have questions, Kuntz even offers up her personal number to call, on Sundays, if necessary. She Paint Store and her staff appreciate Pittsburgh Paints their customers immense1904 Grand Ave. ly. “We take care of our They specialize in colorcustomers, and they take ing your world, and so care of us,” she said. much more.

Pam Kuntz, owner

THANK YOU BILLINGS For Voting Us BEST CHINESE RESTAURANT IN BILLINGS

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A passion for pet pampering—that’s what fuels Lovable Pets owners Ellie and Jeremy Hansen.

Lovable Pets has created a completely different grooming atmosphere to reduce stress pets and their owners, which includes a scheduling system that gets dogs and cats in and out of the salon as quickly as possible instead of them waiting around all day. Lovable Pets uses all-natural cleansing products that leave pets smelling better for longer. They also hand-dry dogs whenever possible, so dogs are not stuck in drying kennels. It is this special touch that separates Lovable Pets from the competition, according to Ellie and Jeremy.

The staff at Lovable Pets invites clients to view their pet’s styling (without disturbing the serenity of the grooming experience) through their large, one-way visibility window.

In addition to a variety of grooming and spa treatments, Loveable Pets also offers an expansive case of delicious pet treats and a wide array of snazzy outfits.

Pet Store

Exotic Pets 2342 Grand Ave.

From furry to feathery and everything in between, Exotic Pets has your next best friend (and all the necessary food and fixings) waiting for you.

Owner Melissa Leiseth and her staff emphasize health and cleanliness above all.

Additionally, each staff member is also a pet owner and able to answer all of your pet questions.

Thank You Billings!

We are very proud that you voted us Best Home Furniture Store for the last 6 years!

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3839 GRAND AVE.

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BUSINESS & SHOPPING Exotic Pets is actually the only pet store in Billings that sells puppies. In addition, they sell kittens, reptiles, freshwater birds, ferrets, guinea pigs, rabbits, hamsters sugar gliders and a handful of other critters. Stop in and say “hi” to Melissa’s French bulldog, Napoleon, or any number of the other staff members’ pets. They bring their passion and dedication to work with them every day.

more, they offer the supreme knowledge base and customer service to go along with it. In addition to the wide variety of high-quality power tools offered at ACE Hardware, owner of the three King’s ACE Hardware stores, Skip King and his team separate themselves from the completion by offering full-service repairs, servicing premium brands like Toro, Stihl and Honda.

Shopping at ACE Hardware, customers can Plumbing Service expect quality, factoryD & L Plumbing certified help and the gold and Heating standard of customer 3125 S. 67th St. W. service. King and his team Leon Riley has seen it emphasize convenience, all. After 25 years in the knowledge and service field as a plumber, Riley and stand behind that has been involved in promise. regular service work, remodeling, new construcReal Estate tion, installation of water Agency softeners, water heaters, RE/MAX of Billings drain cleaning, sewer line 517 S. 24th St. W. excavation and more.

For many of us, it’s As president of D & L the biggest purchase we Plumbing and Heating, make in our lives. It’s Riley points to time in nerve-wracking, exhaustthe field and on-the-job ing and confusing. But training as reasons for the agents at RE/MAX his success. As a local, of Billings were specially family-owned and opertrained to shoulder that ated business, Riley enburden, to smoothly joys working alongside his guide you through the sons and wife. With their process offering honeyes on the horizon, Riley est, informed feedback and his team continue throughout. It is this to expand their suite of supreme level of service, services in order to better dedication and honesty serve the residents of that separates RE/MAX Billings and the surround- from other agencies in ing areas, a task they town, and it’s a philososay is both an honor and phy near and dear to RE/ privilege.

MAX owner, Carey Chapman.

Power For Chapman, there’s Equipment Store no sale too small, no King’s ACE Hardware: transaction too compli1551 Zimmerman Trail cated, her passion is to 2264 Central Ave. foster relationships and 4170 State Ave. offer the best advice posHeights ACE Hardware: sible. This attitude is per1547 Main St. vasive among the other They are the go-to realtors at RE/MAX, who guys for all your power are full-time real estate tool needs. And what’s

specialists, 100 percent dedicated to their clients.

As the oldest real estate franchise in Montana, RE/ MAX continues to provide this superior level of service to their clients whether they are buying, selling or simply looking for advice.

Satellite Store Freedom Satellite 1525 Central Ave.

When you call them, you get an actual voice, not a prompt to push options one through eight.

When they install service, you wait days (in some cases hours) instead of weeks.

When you get your statement, it isn’t filled with mysterious charges.

At Freedom Satellite, owners Renee and Todd Kerchall treat customers the way they’d want to be treated. This is, perhaps, why Freedom Satellite is

celebrating its ninth Readers’ Choice win as best satellite store in Billings.

A locally-owned and operated business, the Kerchalls emphasize fairand-square pricing and one-on-one customer attention. They are currently celebrating a win as Dish Network’s Retailer of the year in 2010 and enjoy fulfilling their customers’ needs with the right TV package. They want all of their customers to know how much they appreciate their vote and to remind them that they can always get honest answers from a real person whenever they call.

a whole new level.

Step right up and enjoy the savings, as employees of Shoe Carnival announce daily deals and specials over a microphone. Emphasizing “a fun shopping experience for everyone” is the aim of regional manager, Steve Walker and his team.

Shoe Carnival’s friendly and trained staff can assist in finding the perfect pair for your feet and budget. In addition to in-style and on-sale shoe offerings, Shoe Carnival also carries fashionable purses, handbags, backpacks and socks.

Shoe Store

Sporting Goods

Shoe Carnival 909 Shiloh Crossing Blvd.

Shoe shopping can oftentimes be an exhilarating experience, but at Billings’ Shoe Carnival, their employees take it to

PAUL RUHTER/Gazette Staff

Scheels All Sports 300 S. 24th St. W.

From basketballs to bass fishing, Scheels All Sports carries all the sports gear and apparel you need to reach peak

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performance. Their expansive product selection and knowledgeable staff keep customers coming back.

In addition to sporting goods, Scheels also carries sports clothing, accessories and footwear and has recently expanded their selection of women’s apparel offerings to include jewelry, jeans, swim separates and more.

The store also carries a wide range of team apparel, so be sure to pop in and outfit yourselves for fall.

Dewey Algaard, store manager, also reminds customers that they can purchase items online at www.scheels.com.

Algaard is also looking forward to the construction and completion of an additional Scheels store on Billings’ West End, which will include a deli, aquarium, target shooting and 65-foot Ferris Wheel.

Pictured are General Manager Perry McNeese (back row, sixth in from the left) and the management team of Good Earth Market.

Good Earth Market is this year’s selection for best health food store.

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BUSINESS & SHOPPING

JAMES WOODCOCK/Gazette Staff

Sue Rydquist is the owner of Simply Wine, this year’s choice for best wine store.

(406) 839-9360 West Park Promenade apricotlanebillings.com facebook.com/ApricotLaneBillings

Tanning Salon Sun Haven Tanning 926 Main St 517 24th St. W.

Thank you Billings for voting me Billings’ #1 Massage Therapist

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There’s a reason why Julie Wegner, owner of Sun Haven Tanning, is walkin’ on sunshine.

Wegner and her staff are celebrating another Readers’ Choice win for best Tanning Salon in Billings, a win that Wegner attributes to her friendly staff and tanning bed availability.

Offering a wide range of tanning beds and variety of tanning packages, customers at Sun Haven can opt to pay per tan or become monthly tanning club members. Wegner celebrates the fact that her monthly membership rates are the lowest in town and that her clients don’t have to make calls to pre-arrange beds. In addition to tanning, Sun

Haven sells stylish purses, handbags, headbands and other accessories. Two branches (one in Billings’ West End and one in the Heights) make tanning convenient. Wegner wanted to thank her wonderful employees and fabulous, loyal customers. “Without them, none of this would be possible,” she said.

Tax Prep Service Ortt & Co. CPAs, Inc. 1437 Wyoming Ave.

trust and can relate with.

Ortt & Co. conducts interviews with every new client to get a feel for their circumstances and needs, carefully listening to the customer’s questions.

“That is the biggest comment we get from our clients—that we actually listen to them and deliver on results,” Stanfill said.

With a staff of eight accountants and a receptionist, there is someone on-hand, on-deck all the time to assist with all your tax prep needs.

The thought of taxes make most of us furrow our brow and scratch our heads, but the employTire Store ees of Ortt & Co. CPAs, Tire Rama Inc. are specially trained 2208 Central Ave. 2409 Fourth Ave. N. to alleviate some of that 1401 Industrial Ave. stress. Owner Patti Stanfill 1101 Main St. and her team emphasize Service.

Total-car the importance of matchservice. ing the personalities of That’s the promise the client and accountant, behind every pit-stop taking extra care to match Billings’ Tire Rama. And you with someone you yes, they handle more

than just your tires. Steve Brownly, manager of the Heights Tire Rama, says that’s a common enough misconception that customers have about their business. But actually, Tire Rama specializes in quality front-end, drive train and steering inspection in addition to alignment and all other aspects of car service.

An additional perk they offer their customers is six-month, interest-free financing for those who quality. As a locallyoperated, Montana-owned business, Tire Rama’s staff prides themselves on exceptional customer service and enjoys seeing gratitude on the faces of their customers after a job well done.

BUSINESS & SHOPPING Upholstery/ Furniture Refinishing Store

Harold’s Upholstery 2808 Grand Ave.

in business, Stuart’s has cornered the market as Billings’ specialty vacuum sales and service shop. All repairs to items are done on-site, and Berkshire’s staff is specially-trained to ensure that you’re getting a machine that will do exactly what they promise it will do.

Berkshire wants to thank her loyal following of customers for shopping in her store and invites anyone looking to purchase a quality product to stop in for a visit.

Experience and excellence—that is the mantra of one of Billings’ oldest and trusted businesses, Harold’s Upholstery.

Harold’s Upholstery has been providing quality home finishing, fabric and upholstery solutions since December of 1956, a feat that office manager Dana Huellemann is very proud of.

Harold’s also reVeterinary Service pairs furniture, restores Caring Hands antiques, does wood Veterinary Hospital touch-ups and upholsters 533 S. 24th St. W. specialty items like boats, cars and ATVs. Their Window & Door expansive showroom Store offers a wide selection Pella Window & Door of materials, and their 2520 Grand Ave. friendly and well-educated They are the portals staff will be on-hand to to your home—windows help you pick the perfect and doors. As such, latch, fabric. lock, seal and installation are of the upmost imporVacuum Store tance. Matt Lucas, general Stuart’s House manager of Pella Window of Vacuums & Door in Billings, under1804 Grand Ave. stands the significance of Sandy Berkshire, owner this, which is why he and of Stuart’s House of Vacuhis team get customers ums, has the tidiest showset up with the right prodroom floor in town—and uct the first time. she rarely has to clean it Dealing exclusively with herself. windows and doors, Lucas Customers come in and his staff are focused to try out Stuart’s wide and trained to troublevariety of vacuums – the shoot any problem. largest selection in BillWhether you’re looking ings and the surrounding to make your home more area—and choose from energy-efficient or want premiere lines like Riccar, to find the perfect, signaMiele, Lindhaus and Sebo. ture front door for your After more than 40 years new home, Lucas and his

team have the training and expertise to answer all your questions.

Lucas wants to thank all of his customers for voting for Pella and encourages those in the market for a new door or windows to stop in for a consultation.

Wine Store

Simply Wine 316 S. 24th St. W.

Eat, drink and be merry.

Now, after a remodel and adding a gourmet bistro bar and deli, you can accomplish all three things at Simply Wine, five-time Readers’ Choice winner as Billings’ best wine store.

In addition to Simply Wine’s expansive inventory, owner Sue Rydquist attributes the store’s continued success to her approachable, knowledgeable staff and relaxed, casual store atmosphere.

The newly-opened Bistro offers Mediterraneaninspired cuisine including fantastic soups, salads, Paninis and hard-to-find deli items. The store also offers a wine bar in back where customers can sip, sample and taste wine.

Offering selections for every taste and budget, Rydquist wants to thank her loyal customers and encourage those who are curious to stop in and shop.

Wireless Service Verizon Wireless 2695 King Ave. W.

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FOOD & DRINK All Around Restaurant

Jake’s Restaurant 2701 First Ave. N. 2425 Gabel Road

What is the recipe for restaurateur success in Billings? It involves enmeshing ambiance, five-star service and mouthwatering delicatessen, all blending seamlessly to create more than a meal—creating an experience.

It is this vision, achieved by Jake’s Restaurant general manager Scott Berube, that sets them apart from the competition. Priding themselves on featuring the best steaks in Montana and the service that goes with it, Jake’s features an extensive menu of tantalizing selections. In addition to steaks, other noteworthy offerings include halibut fish tacos, teriyaki tenderloin tidbits and an expansive, affordable lunch menu.

Jake’s downtown location has recently remodeled the casino to Jake’s Saloon, offering a casual dining lunch menu with some of the usual favor-

Starkey and his staff also ites. Watching his guests cater lunches and busienjoy their meal, leave ness meetings. with a smile and return for more is what Berube Bakery enjoys most about his job.

Bagel Shop

Harper & Madison 3115 10th Ave. N.

Joanie Swords’ dream of creating an inviting Whether you opt for a space for customers to dollop of cream cheese, come and enjoy their time a pad of butter, a slab has reached fruition. As of jelly or simply plain, one of Billings’ most disall Billings bagel lovers tinctive and well-attended agree—Great American eateries, Harper and Bagel is the place to pitMadison sets themselves stop for beguiling bread. apart from the competiAnd there’s a reason tion by offering signature why customers find their treats like their mouthbagels so delectable, acwatering caramel rolls and cording to owner, Dennis tantalizing quiche.

Starkey. Great American Swords is warmed by Bagel steams their bagels the fact that Harper and to lock-in moisture, and Madison attracts such they only use all-natural ingredients in baking their a broad clientele—from school-aged children, bagels.

Choose from 19 difto college students and ferent types of bagels moms on play dates to including jalapeno, retirees, everyone feels blueberry and raspberry, welcome at Harper and and enjoy seasonal favor- Madison. ites like pumpkin spice.

Open for both breakfast Made-from-scratch every and lunch, Swords’ menu morning, you’ll never have features made-fromto wonder about getting scratch and freshly-crafted day-old bread at Great items daily.

American Bagel. Open for breakfast and lunch, Great American Bagel 327 S. 24th St. W. # 4

for voting for us and shopping with us!

Thank You Billings

for Voting Us #1

Blue’s BBQ 523 Hilltop Road

Breakfast

Stella’s Kitchen & Bakery 2525 First Ave. N.

Three words can bring just about any Billings breakfast lover to his knees: Stella’s cinnamon rolls.

These sweet treats might be the signature breakfast request at Stella’s Kitchen & Bakery in Billings, but the familyowned and operated restaurant offers far more selections than that. One of the most popular menu items is “Stella’s Surprise,” a breakfast fanfare you’ll have to pop in to sample.

Another popular breakfast selection is Stella’s from-scratch pancakes, a one-of-a-kind creation that couples nicely with Stella’s made-from-scratch syrup.

For Stella and her husband, Ziggy, meeting and greeting their guests is the most enjoyable part of the day. The couple wants to extend a hearty thankyou to all of their customers and thank them for their years of patronage.

Casino Food Montana Jack’s 520 Hansen Lane

Offering a delicious array of breakfast, lunch and dinner items, Montana Jack’s is just as wellknown for their expansive menu as they are for their fun and lively gaming.

Their all-you-can-eat soup and salad bar and lunch buffet attracts quite a following during the noon hour, with menu items like prime rib, tempura shrimp and Santa Fe pasta rounding out can’t-miss entrees at dinner time.

Owner Kelly Eckley attributes the restaurant’s continued success to its following of loyal customers and incredible, hardworking staff. Montana Jack’s also offers a repeat rewards program, with customers getting free meals on their birthday and anniversary. When enrolled in the program, customers get a $10 gift certificate for every $200 they spend.

Thank You

C

Lin ger

L

ie

To all of our loyal clients, we appreciate your support.

It is truly an honor to be selected by you as “the best hair salon in Billings.”

T Enjoy Montana’s Own City Brew Coffee Freshly Roasted just for you.

Barbecue

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1400 Broadwater Ave.

406 839 2016

1807 Grand Ave Billings Montana 59102

FOOD Cheeseburger/ Hamburger Fuddruckers 2011 Overland Ave. 875 Main St. 300 S. 24th St. W. (Rimrock Mall)

Steaming, fresh beef between two toasted buns—accessorized with all the fixings you desire.

Fuddruckers continues to dominate the best cheeseburger/hamburger category of Readers’ Choice, a feat that manager Dave Binstock attributes to the restaurant’s fresh ingredients.

Their beef is never frozen, and Fuddruckers bakes their buns fresh daily. In addition to hamburgers and cheeseburgers, Fudds also offers a variety of other menu items like turkey burgers, buffalo-style burgers, grilled chicken, salmon and salads.

Celebrating beefy,

cheesy goodness since 1984, Fuddruckers has three Billings locations— two in Billings’ West End and one in the Heights.

Binstock has been with Fuddruckers since they opened in Billings in 1984, starting out as a bus boy and working his way up to manager.

Chinese Food

Grand Garden 3839 Grand Ave. # A

Creating savory, authentic Chinese dishes is a family affair for Alice Lee, general manager of Grand Garden in Billings.

She and her family have been preparing favorites like Peking Duck, walnut shrimp and lettuce wraps for the past six years, getting to personally know all of their customers.

At Grand Garden, entrees are always served piping hot and are comprised of only

the freshest ingredients, something that Lee thinks separates them from other Chinese cuisine in town. The Grand Garden also receives the highest marks for cleanliness.

Every nook—from the dining room to the guest restrooms—is sparkling clean. Lee believes this is an important courtesy to extend to guests and welcomes everyone in Billings to come sample their fare.

Coffee Shop

City Brew Various local locations

Doughnuts

Heiko’s Bakery 3429 Central Ave. #C

Dawn breaks on a Saturday morning. Heiko has already been up hours before the sun, preparing one of his sweet doughnut confections from scratch. Apple fritters,

for crispiness, and sometimes, they’re drenched in garlic, parmesan and Kosher salt. What’s not to love about the French fries at the Burger Dive?

Often seen as the counterpart to a delicious cheeseburger or hamburger, the fries at the Burger Dive can definitely stand on their own as a tasty menu selection.

Whether you opt for plain fries (seasoned only with salt) or the Dive’s garlic fries (sprinkled with cheese, garlic and a few extras) you can’t go wrong with the savory hand-sliced selection.

Owners Brad and Angie Halsten pride themselves on providing fresh, made-to-order items at the Burger Dive, which French Fries also offers an expansive The Burger Dive list of savory sandwiches 114 N. 27th St. and made-from-scratch They’re sliced fresh dai- catsup. The Halstens love ly, they’re double-dipped

maple bars, Bavarian crème-filled treats and chocolate-covered sprinkles—they’re all there.

That something special is baked right in to every doughnut, loaf of bread or red velvet cupcake created at Heiko’s Bakery, where everything is made from scratch. Heiko and co-owner Susan Kaas agree that this is what separates them from the competition—competition that often serves frozen doughnuts.

Heiko and Susan appreciate and thank everyone who stops in on a regular basis and welcomes those who haven’t tried a Heiko’s Bakery doughnut to stop in for a sweet treat.

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coming to work every day and want to express their gratitude toward their customers and everyone who helped them along the way.

Fried Chicken Tiny’s Tavern 323 N. 24th St.

Hot Dogs

Costco 2290 King Ave. W.

Ice Cream

Wilcoxson’s Ice Cream 114 N. 19th St.

One scoop or two? Better make it three.

Wilcoxson’s Ice Cream has been synonymous with Montana-made, allnatural flavor and creamy goodness for the last 100 years. In fact, this year, the company celebrates its centennial.

Superior customer service and a wide variety of flavors like Moose

Thank you for voTing us

BesT WindoW & door sTore for 2012

Courtesy Photo

Visit Stella’s Kitchen & Bakery, this year’s winner of best breakfast, to try one of their most popular dishes - Stella’s Suprise (pictured).

Billings Gazette Readers’ Choice Best Window & Door Store

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FOOD

Tracks, Stuck in a Rut and Chocolate Runs Through It keep customers coming back for more. Matt Schaeffer, president of Wilcoxson’s, enjoys producing a product that kids of all ages are so fond of.

He credits his tremendous work force and following of loyal customers for the company’s success.

able servers for much of the restaurant’s success and thanks Billings for letting them serve you for the past three years.

Lunch

Soup and Such 2716 Third Ave. N.

The lunch hustle.

Pressed for time, we dance and dart downtown Japanese Food for a place to grab a quick NaRa Restaurant bite, preferably something 3 Custer Ave. tasty that won’t take all They’ve recently day to make. Enter: Soup remodeled, but their deli- and Such. cious menu and dedicaOffering a variety tion to their customers of delicious soups that hasn’t wavered. Now International change daily and an featuring a more modern, expansive salad bar, Mike Food contemporary flair, the The Athenian Craighill and his wife are 18 N. 29th St. new restaurant evokes a the proud owners of the relaxing, open feel. only soup and salad bar in Italian Food In addition to old menu Billings.

Ciao Mambo standbys, customers may Craighill credits the res2301 Montana Ave. notice new additions like taurant’s variety of soup Extra garlic, hold the the nacho rolls and a (ranging from tomato parmesan and marinara potpourri of sushi rolls not basil to clam chowder and on the side. Special orders featured on the menu. everything in between) are no problem for Jeff “We like to customize and excellent customer Schlenker and his crew at our offerings to cater to service as ingredients for Ciao Mambo. The Italian- the never-ending taste their success. inspired eatery actually buds of our customers,” Craighill loves getting prides itself on offering said NaRa Vice President, to know his customers made-to-order items like Tanya Shin. and their stories. It is sun-dried penne pasta A family-owned and this personal touch that (Schlenker’s favorite). operated business, NaRa makes Soup and Such a As Ciao Mambo’s genhas been serving guests destination lunch spot and eral manager, Schlenker in Billings for 16 years. keeps customers coming ensures that all entrees Consistency, a personalback for seconds. are prepared fresh daily. ized approach to cusNothing is reused or retomer service and fresh, Mexican Food heated, and Ciao Mambo high-quality ingredients Guadalajara isn’t even outfitted with a continue to make NaRa 17 N. 29th St. microwave.

1403 Main St. the best place in Billings The restaurant’s every- to eat something extraor927 S. 32nd St. W. one-appeal has customers dinary. Next time you’re Tacos, fajitas, tostadas, coming in from all walks in, try accompanying your ole! of life for all occasions. He entrée with some Saki or Guadalajara has been credits Ciao Mambo’s inserving up sizzling Mexiplum wine. credible staff and personcan dishes in Billings since

Thank you BillingS

For Voting us the #1 Pet Store in Billings For The 2nd year in a row!

2342 Grand Avenue,

656-6282

Locally owned & operated

1995. And for owners Nellie and Juan, creating savory and unique dishes is a family affair. Sons, daughters, nieces and nephews ban together to make Guadalajara work.

But it doesn’t seem like work to Nellie, who deeply enjoys getting to know each one of her customers. Whether she’s in the kitchen or working out front, Nellie enjoys and appreciates each person who sets foot through the door. Guests can select from any number of fromscratch, authentic selections. Be sure to order extra salsa (it’s Nellie’s favorite and is made from scratch every day.)

The Hot Hawaiian, the Sequoia, the Flathead— you all have your favorite.

And before opening in 1993, all pizza meant to most of us was bread, cheese and maybe pepperoni.

Now, MacKenzie River Pizza Co. puts the gourmet into our pizza pie, featuring fresh ingredients, a variety of crusts and toppings and specialty pizzas found nowhere else. MacKenzie River also

Montana Brewing Company 113 N. Broadway

Brewing is an art form to Sean Graves and his staff at Montana Brewing Company. Just the right mixture of barley, hops— fermented just so—taking the time to get it perfect.

It must be this attention to detail that has afforded Graves and the Brew Pub to continue receiving national accolades for their beer, winning more awards than all other Montana breweries combined.

Also a huge thank you to the amazing players and parents on the ‘99 Thunder Blades. Last years’ 3rd place in the Nation was amazing!

245-3447

Pizza

MacKenzie River Pizza Co. 405 Main St. 3025 Grand Ave.

Be the first to know. billingsgazette.com

Micro Brewery

Thank You to all for voting me Coach of the Year.

Coach Michael Hass

With 10 beers on tap at all times, the Brew Pub offers 30-40 different kinds of beer throughout the year. One of Graves’ favorites is the Espresso Porter, an organic espresso-infused beer that is comprised of fresh beans from City Brew. Offering a variety of delicious eats to pair with your favorite brew, the Brew Pub is the only brewery in town where you can eat, drink and be merry well into the night.

Thank You Billings... for voting us

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FOOD makes all their dressings and sauces in-house, fresh every day.

Ribs

Montana Rib & Chop House 1849 Majestic Lane

Fall-off-the bone, finger-lickin’, smoked tender and always satisfying— Montana Rib and Chop House’s world-famous ribs never disappoint.

Made from tender baby back ribs, each order is seasoned just right with a special spiced mixture from famed barbecue connoisseur, William and Hams. It is the best of Memphis into the mouths of the best in Billings, taking full advantage of 19 different spices.

In addition to their delicious ribs, the Montana Rib and Chop House features fantastic steaks, seafood and service—a trifecta treasured by vice president John Uzelac.

He credits Rib and Chop House’s dedicated and friendly staff, from the front door to the kitchen, with much of the restaurant’s success.

Romantic Dinner

Juliano’s Restaurant 2912 Seventh Ave. N.

Seafood

The Windmill 3429 TransTech Way

Steak

Bull Mountain Grille 2376 Main St.

Sirloins, rib eyes, New Yorks and fillets—Bull Mountain Grille serves all their steaks a cut above the competition. And the reason they taste so good is because owner Duane Hauge is so particular in where he gets his meat.

Courtesy of David Grubbs

City Brew is this year’s Readers’ Choice recipient for best coffee shop, an award they have won the past 12 years.

Steaks at Bull Mountain Grille are from local stock and are hand-cut in house, never frozen.

Of course you can doctor them up with mushrooms, onions or your favorite steak sauce—but chances are, you won’t want to. Hauge’s ultrapersonable, uber-friendly staff will make you feel right at home and are quick to attend to your every need. Join Bull Mountain Grille’s Chef’s Club for special deals on your birthday and other holidays. Dining out on savory steak never goes out of style.

Sub Sandwich Jimmy John’s 805 24th St. W. 122 N. Broadway

You placed your order, you put down the phone, you look up and they’re there—with a smile. Fresh and freaky fast is the mantra of one of Billings’

newest sandwich shops, Jimmy John’s.

Owned by Jeff and Kristen Yeley with their parents, Jim and Shirlee, Jimmy John’s features a variety of sub concoctions on freshly-baked bread.

They also offer the carbconscious “unwich,” which is basically a sandwich wrapped in lettuce minus the bread.

Jimmy John’s 24th Street location opened in 2010 with the downtown location following soon thereafter. Construction is currently underway for a Heights location, soon to be operational in November.

savory to eye-caramba eye-watering, Buffalo Wild Wings is the place to go to chow on chicken.

The sports-inspired restaurant also offers 12 different sauces and four different seasonings to spice up your wings with plenty of napkins to go around.

Mike Bilansky, director of marketing for Buffalo Wild Wings (or BWW as it’s known by several Billings’ youth) believes it is their attention to service and the restaurant’s “everyone appeal” that makes them so popular.

Open since 2005, Buffalo Wild Wings is the perfect spot to take in the Sushi big game, chow after a Fancy Sushi little league game or meet Asian Fusion up with friends after work.

1313 Grand Ave. # 3 Bilansky and his crew are honored and excited Wings about their latest Readers’ Buffalo Wild Wings Choice win and hope you 411 S. 24th St. W. With 16 flavors of wings swing by to sample some of their favorite flavors. ranging from sweet and

29

ENTERTAINMENT Casino

Rio Grand Casino 1918 Grand Ave. # B

Rewards, rewards, rewards—that’s what customers can come to expect from Rio Grand Casino. After 14 years in business, owner Roy Johns continues to reinvent his casino to include the newest in gaming options like Vegas-style line games and live action keno.

The Rio Grand also features delicious food from Sizzlin’ Sarah’s Mexican Restaurant and features a special champagne breakfast brunch on the weekends.

The completely remodeled facility also features dinner specials every night and does allow children to dine. It is this constant reinvention and great attention to customer service that Johns believes makes his business thrive.

COUPON Thank You for voting us Billings’

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Live Entertainment Alberta Bair Theater 2801 Third Ave. N.

The curtain calls and we answer, on the edge of our seats, with a smile and electric anticipation.

For a few hours, a few moments, we forget all our troubles, our worries and are simply, entertained.

Offering acts ranging from comedy to ballet and everything in between, the Alberta Bair Theater lines its calendar with can’t-miss, unique events.

And what’s more, the sheer variety of the bookings ensure that there’s something for everyone, exactly the mission of ABT executive director, William Wood.

In addition to ABT’s typical entertainment lineup, they also participate heavily in educational outreach and entertainment, oohing and aweing 25,000 school children a year.

Headlining in November, ABT will be presenting comedian Carlos Mencia

Thank you Billings for voting us

Courtesy of the Russian National Ballet Theatre

Alberta Bair Theater brings great entertainment, like the Russian National Ballet’s performance of Swan Lake, to Billings year-round. The ABT is this year’s selection for best live entertainment.

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ENTERTAINMENT and a variety of whimsical holiday programming, including the ever-sopopular Nutcracker.

Wood wants to extend his thanks to the community for embracing ABT and for filling the seats.

“We are nothing without an audience,” he said.

Place to go with kids

31

Oasis Water Park 543 Aronson Ave.

It was a sanctuary during last summer’s scorching heat, a place where parents and kids could relax, kick back and have bucketloads of fun—Oasis Water Park.

Designed with ageNightclub Manny’s Sports appropriate areas in mind, & Entertainment Oasis includes a toddler 4241 Kari Lane pool, squirting geysers, You may have known interactive play features, them as Asian Nights, but water cannons, wave pool Manny’s Sports & Enterand the ever-so-popular tainment has received a current channel with wafacelift. Promoters and ter vortex. owners have done such a Keeping the experience fine job, in fact, that the affordable was the misnewly-remodeled bar and sion for Chuck Barthuly, casino was voted Billexecutive director of the ings’ best nightclub in our Better Billings Foundation.

Readers’ Choice Awards.

The board understands With so many options that most Billings families for an evening out, it’s are on a budget with limeasy to see why Manny’s ited discretionary income. production manager, Sean Oasis is fun, contempoLynch, is so excited about rary and affordable, he their recent win. Featuring said. top-tier entertainment by In addition to a multiLukas Seely Productions tude of pools and slides, and Playhard EntertainOasis also has a volleyball ment, Manny’s features court, basketball court a wide range of acts and and is the perfect place to entertainment. Drink host your next summerspecials, friendly servers time birthday bash. and spacious, welcoming atmosphere round out the Place to amenities. play billiards Bullwackers 1520 Wyoming Ave.

PAUL RUHTER/Gazette Staff

Football fans enjoy good eats and ice cold beer while watching Thursday night football at Hooligan’s Sports Bar, this year’s Readers’ Choice winner for best sports bar.

Sports Bar

ing his guests’ experience by adding special features like on-table speaker Hooligan’s Sports Bar boxes, food and drink scores extra points with specials and free peanuts. its customers by featuring And whether you’re there a trifecta of sports-related to take in an NFL game, amenities: expansive college football game, sports programming on hockey game or anything the biggest flat screen in in between, Hooligan’s is Montana, finger-licking sure to have a TV tuned food and snacks and fast, to your station. If not, friendly service on the just ask Sean or somedouble. one from the Hooligan’s Owner Sean Graves team—they’re happy to says he and his staff help. strive to continue improvHooligan’s Sports Bar 109 N. Broadway

Karaoke

Enjoy karaoke at the Red Door every night except for Sunday, startWhether you’re an ing around 9:30 p.m.

American Idol protégé or depending on sports prototally tone deaf, you’ll gramming. Sample from have equal amounts of their delicious menu and fun belting out tunes with choose from signature Tommy J and the Red dishes like Custer’s Steak Door karaoke sound crew. Strips or maybe a taco Featuring a diverse pizza. Owner/manager catalog of contemporary Aaron Swain encourages tunes mixed in with old customers to consider favorites, you’ll be sure to renting out the banquet find the perfect song to room for your next party wow the crowd. or get-together.

The Red Door Lounge 3875 Grand Ave.

CONGRATULATIONS!

to the 2012 Readers’ Choice Winners from Billings Gazette Communications

32

Thank You For 26 Exciting Years!

And For Voting Us Best Live Entertainment Celebrate our 26th season at one of our incredible shows!

Girls Night The Musical Saturday, November 17 • 7:30PM Girls Night The Musical has been thrilling audiences and earning raves from critics throughout North America since it began touring after its sensational New York debut. It is described as “Desperate Housewives meets mamma Mia” (Applause Magazine).

Miracle on 34th Street Sat, December 1 • 7:30PM

Miracle on 34th Street, brings a holiday tradition to life on stage as Santa takes the stand in defense of Christmas.

Canadian Brass Christmas

ZooZoo

With an international reputation as one of the most popular brass ensembles today, Canadian Brass has truly earned the distinction of “the world’s most famous brass group.”

Imago populates the stage with Comedic amphibians, acrobatic Larvae, Circus boulders, And Metamorphosing humans in Works which tantalize the sense, The intellect, and the passions.

Wed, December 12 • 7:30PM

Imago Theater Tuesday, January 22 • 7:30PM

U B O I Y LLING K N A S TH TO SHOW OUR APPRECIATION WE’LL GIVE YOU UP TO

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Locally owned and operated in Billings for over 71 years.

A CULLIGAN SERVICE PROVIDER

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252-4161 :: 800-648-9274 :: 252-0222 134 Regal Street :: Billings, MT

A Family Mexican Restaurant

Serving Montana’s Largest & Finest Selection of Authentic Mexican Food

Serving Lunch & Dinner 7 Days A Week

Downtown - 17 n. 29th (406) 206-3765 HeigHts - 1403 Main (406) 206-3749 westenD - 927 s. 32nd st. w.

(406) 272-3536 LaureL - 216 1st ave south (406) 280-9103 www.guadalajaramt.com

Visit our Havre location!

335 1st street (406) 265-1852

11 years in a row!