How to Choose - April 2015

how to choose...

SSISTED LIVING FACILITY • AUTO BODY S • WEIGHT LOSS CENTER • CREDIT UNION LORIST • ROOFER • DENTIST • GYM • TI your guide to everything SHOP • HEARING AIDS • VACUUM DEALER NSURANCE AGENT • INSURANCE COMPAN AUTO SERVICE• MATTRESS STORE• HVA COMPANY • NEW CAR DEALER • NURSIN OME • PHARMACY • PHYSICAL THERAPIS ETIREMENT COMMUNITY • SIDING • TRA GENT • USED CAR DEALER • VACUUM DEA • WEIGHT LOSS CENTER • WINDOWS APRIL 2015

How to Choose...

Appliance Store .....................................................3 Auto Service Shop ...............................................24 Credit Union ........................................................ 14 Flooring Dealer ....................................................40 Gym ....................................................................20 Hearing Aids ........................................................32 HVAC Company..................................................... 10 Insurance Agent ..................................................26 Insurance Company ............................................. 16 Mattress Store ......................................................4

New Car Dealer ....................................................34 Pediatric Dentist.................................................. 18 Retirement Community ........................................30 Roofer .................................................................36 RV Dealer ............................................................38 Tire Shop ..............................................................8 Used Car Dealer ................................................... 12 Vacuum Dealer ....................................................28 Weight Loss Center ...............................................6

How to Choose is a special publication of The Billings Gazette

General Manager Dave Worstell

Special Sections Coordinator

Linsay Duty

Access How to Choose at www.billingsgazette.com/specialsections All content courtesy of Green Shoot Media unless otherwise noted.

Some edits have been made by advertisers featured in this special publication.

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Section Designer Kara Peterson

How to Choose an Appliance Store Whether you’re shopping to upgrade your appliances or your refrigerator just gave out, finding the right appliance at the right price doesn’t have to be such a chore.

Shopping for appliances can be fun. The latest appliances have every imaginable feature. Discovering the most innovative technology is enjoyable, especially if it is something that could make your life easier.

The first order of business is to realize your budget and needs. Before you go shopping, know exactly what you need, what you would like to have, and what you can realistically afford. Armed with this knowledge, it’s time to go shopping.

appliance stores offer specials on certain products.

Other stores will use price-matching to stay competitive. Not all stores have policies on pricematching, so be sure to ask first. If you can find a lower advertised price on the exact same product and model elsewhere, many stores will sell you the Look online product for that price. This is called price matching.

Before you step outside of the house, do an As always, conduct research on the appliance Internet search for appliance stores in your area. you need to make sure you are spending money Local stores will be easier to work with and you will wisely. Not all appliances are the same; just because likely be able to get your appliance much quicker one manufacturer was excellent two decades ago than if you had to go out of the area, or order it. This doesn’t mean the quality will be the same now. is especially important if your refrigerator has quit Store policies refrigerating. Plus, many offer free delivery.

Review the store’s policies about warranties Business review sites will give you a good idea and repairs. If the appliance comes with a one-year of the service offered by various companies. Take customer complaints lightly, however, since people manufacturer’s warranty, you might not need an additional warranty from the store. who have negative experiences are more likely to Appliances have a yearly sale price cycle. Washtalk about them. ers and dryers usually go on sale during the winter.

Consumer Reports (www.consumerreports.

Refrigerators are often discounted in the spring, and org) and the Better Business Bureau (www.BBB. stoves and ovens in the fall. If you don’t need it right org) are also great resources for finding reputable businesses. To qualify for listing on the Better Busi- away, consider shopping seasonally for the best ness Bureau site, the business must be reliable and deal.

You could also haggle for a price, especially at honest. a local appliance store. Salespeople are typically Many stores also have message boards for prepared for this process. If you are too shy or afraid customers to leave comments and reviews for the of haggling, ask the store for an extended warranty services and the products they sell, which can or free delivery and set-up. It never hurts to ask. give you some insight into the business and their They just might give it to you. products.

Consider these questions when you’re lookLook for ads ing for an appliance store: do they have a delivery Who wants a deal? Well, most of us probably window, warranty options, repair services and range do and one of the best ways to find those awesome of products? deals is to check for advertisements. Deals can be When you have these questions answered, then found in your mail, local newspaper or online. Some you can purchase your appliances with confidence.

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How to Choose a Mattress Courtesy of Mattress King

Courtesy of Mattress King

Courtesy of Mattress King

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If you go into most mattress or furniture stores, you could be looking at 30 to 50 mattresses to choose from. Many people wonder why does there have to be so many to choose from? Well, one mattress does not fit everyone. Factor in people’s different shapes and sizes, the different sleeping positions, and the different muscular and skeletal phases along with our age; it’s no wonder most mattress brands offer so many models to choose from.

The key is finding the right one designed for you and/or your sleeping partner.

Thankfully, you can take advantage of the latest in mattress technology. The Bed Match system was developed by two of the top sleep scientists, and was tested for over seven years in 22 countries. You can lie down on the diagnostic bed, and in just a few short minutes it will take over a thousand calculations and measurements. It then identifies the top four or five mattresses that would best fit you. Now instead of comparing between 30 and 40 models, you now can focus on just four or five, making the process simple, fun, and most importantly, accurate in getting you the right mattress.

This is the newest, but one of many great tips and advice you can use in selecting your new mattress.

First of all, think in the correct mind set.

For the next eight to 10 years, you will spend a third of your life sleeping on the mattress.

More importantly, studies show the quality of sleep you may or may not be getting can greatly affect how you feel during the other two thirds of your life that you are up functioning and living. Studies also show the quality of sleep can affect your health; ranging from diabetes, blood pressure, memory retention, heart disease, weight gain, and numerous other health risks your body doesn’t

need. (Look up “The top 10 health risks from lack of sleep” on WebMD).

Second, think of the actual cost per use, not the cost to purchase. Let’s say you have it narrowed down to two models. One feels best to your body in support and comfort, but the other model feels good and is $500 less in price. While that $500 in savings seems logical, its cost per use comes down to 13 cents per night. Is saving 13 cents worth sacrificing getting the best sleep your body needs? There is virtually no other product you will use seven to eight hours every day that can influence how you feel during the day...good or bad. Think cost per use, over purchase price every time.

Third, take some time to “test drive” and compare models. There are a lot of myths in what you should select. A mattress can be supportive and yet not feel firm. A mattress should do two things. First, provide pressure relief. Lie down and see how it feels on your shoulders and hips. There should be little to no pressure on your shoulders and hips.

Second, a mattress should provide proper postural support. Feel how the mattress forms to the curves of your body. While you don’t want to have the mattress sag in your torso area, you also don’t want to have the mattress flat and firm not filling in the curves of your body. Take some time lying on each model. Don’t make a rushed decision.

Sleep deprivation in America is now at epidemic levels. A sleep study by Oklahoma State University found a new mattress provided considerable improved sleep quality (64.4%). That’s an impressive statistic in how important a new mattress is in you sleep health, and one of the least expensive/most used tools your body will use. Choose wisely, and enjoy the benefits of great sleep.

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How to Choose a Good Weight Loss Clinic Losing weight is a challenging process, requiring self-discipline and dedication.

When you need help dieting, a weight loss clinic may be the answer.

Obesity is a common problem in our country. For many Americans, it is a threat to their health. Extra weight will shorten your lifespan and create a myriad of physical problems.

Trained professionals can educate you on good nutrition, keep you motivated and set a realistic weight loss goal. They will answer your questions and provide accountability.

Each clinic has its own approach. Selecting the right program will help you reach your weight loss goals.

So many diets create glamorous advertisements using famous people, but that doesn’t mean their plan is the best one for you. Here are some ideas to help you find the best weight loss clinic to meet your needs.

Research and Visit

Ask the clinic staff for referrals. Clinics with good reputations will be happy to First off, research local weight loss clinics. Visit their website because it will give provide you with such a list. Previous clients are often willing to talk about their own you a good idea about price points and programs. Do you have to purchase special experiences, negative and positive. You can also find out if they kept the weight off.

A good weight loss clinic will have a follow-up system to assist you in maintainmeals? Or will you be following a well-balanced meal plan to help you learn lifestyle ing a healthy life. They should be able to give you their success rate. habits? Are meetings and appointments required? Make sure these commitments Clinics offer different levels of support, such as motivation and nutritional asare convenient for you. Think of other information you may need. Many clinics sistance. They might also have stress provide online courses, while others management techniques that can stop hold public weigh-ins. Decide what is you from eating your troubles away. comfortable for you.

Do not register with anyone until Does the weight loss center have you check them out with the Better ways to measure successes other Business Bureau and online reviewthan the number on a scale? ers. Understand each clinic’s cancelOnce you narrow down your lation policy. choices, visit each facility. Observe If possible, ask for a trial memthe way staff members talk to clients. bership. Many weight loss clinics All employees should be courteous allow trial periods. It offers you an and competent to everyone; not just opportunity to try their system without potential or new customers. making a financial commitment.

If you have questions, bring a Use your time at the clinic wisely. notebook and pencil to take notes.

Create good nutrition and exercise habits. You are not only there to lose Plans and Referrals weight, you are developing a healthy, Although each clinic will seem lifelong lifestyle. as though it has the only plan that In the end, a good weight loss works, you must determine if it is the Goodshoot clinic can go a long way toward helpbest program for you. Read what others write about the various diet programs. ing you succeed.

It is easy to stick with a plan when you have the assistance and It will help you to know what others have experienced. Always remember, support of caring staff. Whether you need to lose a small or large amount of weight, however, that what works for one person might not work for another. Keep your it is important to find a safe, effective way to achieve your goals. personal requirements in mind.

It should be possible to speak with existing clients about their experiences.

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How to Choose a Tire Shop Let’s face it, without tires, your vehicle isn’t going anywhere.

Tires are an essential component of your automobile. They can make a big difference in your riding experience and affect a car’s steering and balance. Tires can ensure a smooth, safe drive.

So finding a great tire shop is important to any automobile owner.

Choose Your Budget

New or Used

Cost should play a role in your decision-making process. Figure out what you Some people don’t mind purchasing used tires. Pulloffs are tires that came can afford to pay for tires. It will stop you from wasting time at expensive shops. with a new car, but the new car buyer wanted custom tires. As a result, pulloffs Hopefully, you will only need to buy tires once a year; depending on how much you are almost new. Does your tire shop guarantee pulloff tires? If a dealer sells new drive your car. and pulloff tires, the tire installer may not realize that each tire must replicate the way it was installed on the previous car. Failure to do so will result in the steel belt Choose Type of Tires breaking through.

When selecting tires, When tires have had the consider the climate you live worn treads replaced, they are in. If it is dry and warm, then a called retreads. A factory buffs standard tire will be fine. But if the old tread and attaches a you live in a place that gets a new one. Inspections ensure lot of snow, then you will want a the casing is strong enough to better grade of tires. Snow tires hold a new tread. are good for snow or dry land.

If you are on a budget, High performances tires pulloffs and retreads are great are good for driving at high choices. speeds. If you commute a long Anyone who purchases distance, be sure to choose used tires should inspect each high-mileage tires. tire thoroughly. Bubbles, holes, cuts and metal showing are Choose an Outlet a sign that you should not There are a variety of ways purchase the product. It may you can purchase tires. They not be safe. are available through national Check out the Shops chains or a local auto shop. You When you visit a shop, may even buy them online. look at their products and Buying tires in person meet their employees. allows you to inspect the tires.

You should feel as though You can see exactly what you Photos.com the salespeople are trustworare getting. When you purchase thy and knowledgeable. Once you find a good tire shop, you will likely return again tires online it is difficult to judge what you are getting.

National chain stores usually guarantee the product. They might be more for other products. It is important that you develop a good working relationship. costly, but buying them a big store may give you peace of mind. Local shops will likely be more inexpensive, and you might get more personalized service.

Ultimately, your choice should fit your priorities and budget.

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How to Choose an HVAC Company

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Prolong the life of your HVAC system and prevent equipment failure by hiring a qualified professional to service and maintain it.

When your heating or air conditioning system fails, it can be a nightmare. Whether it is a cold winter day or sweltering hot outside, the HVAC system in your home is important to your comfort and safety.

Most people cannot tolerate extreme temperatures. The elderly and people with chronic health problems need to have the temperature stabilized in their homes.

The best HVAC contractors are helpful and reliable, but a poor contractor can cost you extra money and heartache.

Ask people in your social network whom they might recommend. Good word of mouth will go a long way toward helping you find the best professionals in your area.

After creating a list of candidates, call the Better Business Bureau, your state’s board of contractors or the builders’ association to check on their reputations. Your town’s building inspection office may also have information for you. Avoid companies who have many complaints on their record.

Upon narrowing the list, call the remaining ones and ask about pricing, guarantees and warranties. Also inquire about how long it would take to complete a job and the manufacturers’ brands they use.

If you are purchasing new equipment, find out if you need a separate service contractor or if routine maintenance and repairs are included in the price of installation. Does the company provide around-the-clock emergency service?

High quality HVAC companies are fully licensed, bonded and insured. If a worker is injured or causes damage to your property, that insurance should cover it. Otherwise, you

could be liable for the damages. Your insurance premiums would likely increase as a result.

Reputable HVAC companies will usually belong to recognized professional and trade organizations. Some well-known organizations include the American Society of Mechanical Engineers, the Air-Conditioning and Refrigeration Institute, and the American Society of Heating, Refrigeration and Air-Conditioning Engineers. Membership in one of these organizations is not automatic. Applicants are required to have certain certifications, meet professional standards and meet or exceed other requirements before they are admitted.

Before any work begins, verify that all the required building permits are in place. Most companies will file permits on your behalf at the local building codes office. But don’t assume that it has happened. Check with the permitting office first. Work done without proper permits could result in a fine and time delay.

Have a load calculation done before installing a new system in any building. The best companies perform a thorough calculation rather than estimate. Buildings change over time due to foundations cracking or settling. It will affect the efficiency of any equipment.

The HVAC company shouldn’t use the old unit to determine the proper size of a new one. If your old unit was inadequate, you will want to install a unit that is a different size.

Speak with your HVAC installer to determine the right size and model for you.

Ask your HVAC contractor to perform annual checkups to verify that the unit is running at peak efficiency.

With these tips, you can choose a reliable HVAC business that will help you for years to come.

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How to Choose a Used Car Dealer Avoid purchasing a clunker by doing your research before setting foot in a dealership.

Buying a used car can be a challenge. You need to find a gently used vehicle without paying more than necessary. You also don’t want to be stuck with a lemon.

Being well-informed will help you avoid unnecessary hardship. Have a good idea of what you want before speaking to anyone.

Then follow these tips to find a good used car dealer.

Choose Your Vehicle

Knowing what you want will help you save time and effort. You may not know the exact make and model, but at least have an idea of the automobile type. Are you searching for a sports car, SUV, pickup truck or van? Focusing on the type of car will help you avoid wasting time visiting dealerships that don’t sell the type of used car you need.

Search “Kelly’s Blue Book”

Figuring out your budget is essential. How much do you want to spend?

Search the Kelly Blue Book (http://kbb. com) or the NADA Guides (http://nada. com/) for what you might spend on the type of car you prefer.

Also, search the Internet and car websites to get a firm idea of asking prices for your type of car.

Talk to Friends and Family

Call and make appointments with salespeople. Ask them about financing and extended warranties. Both may figure prominently in your decision-making process.

Try to speak with everyone on your list. Comparing as many people as possible will help you avoid making a hasty, uninformed decision.

Visit the Dealerships

See each dealership in person to look for cars that match your type. Going there will help you feel confident about doing business with them.

When you look at cars, ask about maintenance and previous owner reports.

Don’t purchase a car on the first visit. Just take a business card and move on to the next dealership on your list.

Once you have seen everyone on your list, research customer reviews of the ones who impressed you the most. You will find the best dealership by considering who will give you the best deal and who has received the best customer reviews.

Friends and family members who enjoy cars as a hobby will have information for you about reliable dealers. If they have recently purchased a used car, they will have experience with who treated them right - as well as who didn’t. Word of mouth is one of the best indicators of a reliable Stockbyte Finding the right used car business. dealer is almost as important as buying the best used vehicle. After all, you want When you find a business that gets more than one positive review, make sure to make sure you are doing business with reputable people who will stand behind to check them out. their sales. You don’t want to end up with a ‘lemon’ and end up having to start the search for a new used car all over again.

Make Appointments Compile a list of dealerships you want to visit.

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How to Choose a Credit Union

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A credit union is a fantastic way to avoid the hassles often experienced from conventional banks.

In these economic times, many people are finding out that credit unions have a lot to offer. It is a great place to find a financial solution while helping your community.

Credit unions are typically not-for profit operations owned by their members. They are not owned by individuals or conglomerates. Credit Unions charge less in fees than for-profit banks. Any dividends go to the members instead of shareholders.

These days, credit unions are a good deal.

They usually offer better interest rates on savings accounts and competitive rates on various loans. You might get a fantastic rate on a mortgage, auto loan or credit card.

Also, the federal government stands behind credit unions. Most deposits are insured up to $250,000.

Selecting a credit union is not difficult.

The first step is to research those in your community and their membership requirements. Some credit unions are available to employees of specific companies, groups of public service or school employees (SEGs) and some are Community Chartered and you simply need to live or work (sometimes worship or attend school) within a designated area, usually defined by County. And the eligibility is extended to the member’s immediate family, regardless of where they live or work.

A simple Internet search is an excellent starting point. Develop a list of credit unions

in your area. Then narrow your possibilities by researching eligibility, services offered and fees charged by each credit union.

Most credit union websites will provide you with all the information you need to make an educated decision. Requirements and fees are spelled out for every account type along with current rates.

If you are in the market for a specific loan, research to see if the loan is issued by the credit union. Once you have found several credit unions offering that type of loan, compare interest rates and specials to see who has the best deal.

Of course, convenience is something to keep in mind. Check for availability of online services, weekday and weekend hours, where branches and ATMs are located.

You should also understand any fees associated with ATM or debit card usage.

If you use ATMs frequently, those charges can add up fast. Some credit unions offer programs where your ATM fees are refunded.

Many credit unions belong to a national network of credit unions for shared services. It might mean more access to ATMs and other services in case you move or go on vacation. If you have children attending college in other cities, this can be useful.

Once you have completed your research, make a list of the advantages and disadvantages of each credit union. You can easily compare them.

Upon choosing your credit union, visit the branch so you can understand all of the services. Learn more about the benefits of membership. You will not be disappointed!

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How to Choose an Insurance Company Choosing an insurance company can seem like a daunting task with so many to choose from.

Many of them resort to gimmicks and funny commercials to get new customers. But when it comes to filing a claim, the laughs suddenly stop. How do you know if an insurance company will come through for you?

Choosing a good insurance company requires you to take a long-term approach. It is similar to a mathematical equation. Weighing a price quote with the quality of service and risks you’ll be taking will provide the right answer.

Know your policy

First off, consider the type of insurance you’re buying. You will have to take a look at the fine details and figures for each policy.

If you are in the beginning of this process, insurance representatives should act more like teachers instead of salespeople.

Your choices may be complicated, with a range of pricing options, deductibles and exclusions. A good company will give you choices, explain them clearly and let you make up your own mind.

While reviewing your options, make sure you are comparing similar policies. If a premium seems unusually low, it might have a higher deductible or more limitations.

It is important that you get as much information as possible about each policy before making a decision.

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with clients. Others will discuss policies through their website or a 24-hour phone number.

Many insurance companies; however, use a combination of these methods. They might give you 24-hour access to national representatives along with a local advisor.

Financial Strength

An insurance company is only as strong as its balance sheet. Financial strength is especially important these days.

Every insurer is independently rated based on their finances. An insurance agent should inform you of the company’s rating and tell you what it means. A good rating means the company can make a payout in the event of a catastrophic event. A reputable, stable, well-capitalized insurance company is also likely to have more coverage options.

Customer Service While your insurance premiums are an Of course, customer service always plays important factor, it is just one piece of a a key role in determining which company is best. If you’ve had friends or family who has complicated puzzle. Choose a company that will not only give you a fair price, but who will filed insurance claims previously, ask them also be prompt and courteous in the event about their experiences.

Some insurance companies have better you have to file a claim.

The right insurance company will treat reputations than others. Gathering all of these experiences will give you a good idea of how you well at every level of interaction, provide quality coverage, and pay out in a timely you might be treated by them.

Each company has a different customer manner should there be an accident. service philosophy. Some of them prefer to use a local representative to communicate

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406-252-3411 • rdaniel@farmersagent.com • 2047 Broadwater, Billings, MT 17

How to Choose a Pediatric Dentist Going to the dentist can be nerve-racking, especially for children. Dental equipment is loud, unfamiliar and intimidating. While contemplating a child’s first visit to the dentist may seem overwhelming, don’t despair. A good pediatric dentist will make a positive impression on your child, teach them good dental hygiene and put them on the path for a lifetime of positive dental experiences. All it requires is a little research and patience. When you are looking for a pediatric dentist, here are some things to consider:

Starting your Search

As you begin your search, it is important to start gathering names and contact information. A good place to start is by talking to friends, family or neighbors.

These resources should be able to provide you with great information about their child’s experience. The dentist that you trust to care for your teeth should be able to give you a good recommendation for which pediatric dentist would be most capable of taking care of your child’s dental health.

Also, internet sites such as the American Academy of Pediatric Dentistry (AAPD) and the American Dental Association (ADA) are great resources. Google+, RateMD, Healthgrades and Yelp gather reviews which can also be very helpful when making this decision.

Search with your Provider

People who have dental insurance may be limited to a network of dentists. In order to get the most benefit out of your plan we recommend checking with your insurance carrier for the names of the pediatric dentists that are within your network. There is a phone number on the back of your dental insurance card which will direct you to customer service, who can then direct you to several pediatric dentists whom you should evaluate further. Keep in mind, the best choice for your child may not be a preferred 18

provider for your insurance. Those without dental insurance should make a list based on the previously mentioned personal recommendations and research.

Make Phone Calls

Contact the pediatric dentists on your list to ask questions and be sure to take good notes during the call. Some good information to request includes: how long have they been in practice; what comforts can they offer for my child; hours of operation; pricing and procedures. All of this information will help you in your search for a pediatric dentist that will be a good fit for you and your child.

Meet the Dentist

Your child’s comfort level will play a big part in which dentist is the right fit for them. Take him or her to meet the prospective dentist. An office visit will help you gauge the dentist’s compatibility with your child’s personality and level of patience. A friendly attitude and inviting atmosphere is essential when working with children and should be the hallmark of a good pediatric dental office. The only real way to see if you have selected the right dentist is to watch him or her interact with your child. Visiting several offices allows you to make an apPhotodisc propriate choice. When your child is excited to visit his dental ‘friend’, you know that you have selected the best one for your child.

Voted “Best Dental Practice” 2012 | 2013 | 2014

Find Your Smile At Brewer Dental Center!

Dr. Cal Bullock Pediatric Specialist www.BrewerDentalCenter.com .com

(406) 656-6100

Monday - Fridayy 7am-5pm 2900 Central Avenue

Your Child Should See the Dentist by Age 1 19

How to Choose a Gym

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Do you find gyms intimidating? When people think of fitness facilities, they imagine a bunch of thin, beautiful people wearing expensive workout clothes. In reality, people of all shapes, sizes, and ages join gyms. These facilities are a fantastic way to lose weight, stay fit and have fun! Gyms can help you achieve your health and weight goals.

Staff and personal trainers at the facility will be happy to educate you about nutrition, wellness, class schedules, and the equipment. Some gyms even include a personal training session with a membership!

A good workout releases endorphins, which improve your mood and fights stress. Exercise also increases energy levels and improves sleep.

Building muscles helps you burn calories more effectively. Going to the gym can also save you from medical expenses down the road; consistent workouts lower blood pressure, while reducing the risk of some types of cancer, osteoporosis and Type 2 diabetes.

Many people have a hard time forming good fitness habits. Fitness regimens can be difficult to maintain. We often create excuses or our schedule simply doesn’t permit time to exercise.

It can be hard to stay motivated. But when you have exhausted all of your excuses and a healthier lifestyle becomes a priority, then finding a gym is a fantastic first step on the path toward a happier and healthier life.

Joining a gym will help cure the boredom you might feel when working out. These facilities have a variety of equipment, programs, classes and energizing instructors. You can alter your workouts easily and keep exercise interesting. In some gyms, you can opt for additional instruction through personal training or small group training. With small group training, you can get a group of friends and work out together! This helps share the expense, adds variety to workouts, and incorporates accountability and comradery.

Paying for membership increases your chances of working out. It is harder to form excuses to skip

exercise when you’re paying. Becoming a member is a great opportunity to meet people with similar health goals who can offer motivation and support.

Once you’ve decided to join a gym, the number of choices can seem daunting, but most gyms offer free tours of their facility so you can get a feel for them before you join. Keep in mind that gyms should be inspiring places. You will need to feel comfortable and motivated to keep coming back.

Look for extras that you enjoy, like a pool, hot tub, steam room, towel service, and a smoothie/coffee bar.

The right facility for you might not be the right place for someone else. Each gym has different classes, programs, amenities and services to help members work on their abilities and goals. For example, if childcare is important for you, ask to see their childcare area prior to joining, to see if it will be engaging and comfortable for your children.

Personal trainers can be especially helpful if you need instruction or encouragement. Each trainer will have his or her style of communication.

They will help you map out realistic goals that are tailored to meet your individual needs. A good personal trainer will offer a health assessment before working out with you. He or she will understand your physical limits and then work to expand those boundaries safely. These professionals will also give advice on nutrition, effective gym routines and proper form for weight training.

If you have health restrictions such as joint pain, low-impact workouts are available. For example, yoga/Pi-Yo strength, as they use smooth motions and gliding actions to tone muscles and improve flexibility. Most classes are included with your monthly membership fee. Many gyms have pools, and offer aqua aerobics. This comprehensive workout uses the water’s resistance for extra toning. It is usually very safe for people with joint pain.

When choosing a gym, remember your goal should be to try to consistently improve and, of course, to have fun doing it!

Billings’ Best Fitness Value • Join NOW for only $34.99 per month with NO long-term contracts!

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406.245.0960 www.YellowstoneFitness.com 21

How To Choose A Nursing Home Facility A quality nursing home facility can help parents, grandparents, siblings or other loved ones live a happy, healthy life.

Cherished family members deserve the best care, especially as they grow older.

You will have peace of mind knowing that they are receiving kind attention and care.

There are several aspects to consider when picking a care center. Making the right choice means your loved ones will enjoy happiness and longevity. It will also mean less stress for family members.

Visit the Facility

Take a tour of the potential facility. You should intuitively feel warmth and safety in this environment. Your visit will also provide clues about the general atmosphere and morale of the residents. There should be lots of natural light, cheerful colors, bright wall art and hints of laughter from the staff and patients.

Focus on the cleanliness, staffing levels and the appearance of other residents. Is the air fresh and free from unpleasant odors such as urine, feces and stale food? Are there enough nurses and attendants on duty? Are residents appropriately dressed? Do they seem clean and freshly bathed?

Bring the prospective resident along for the tour. This facility may become home. Your loved one deserves to have a voice in selecting the facility.

Feeling welcomed are cues that this could be a positive living experience.

Socializing is important. Are there opportunities for residents to meet each other? Regular activities such as music and crafts or an outdoor area for enjoying the sunshine will enhance quality of life.

Most nursing home facilities are happy to provide a tour of the building. Once you see the environment, ask for a consultation with a staff member. This is an opportunity for you to ask questions and address special needs of the prospective patient.

Possible questions might include availability of physical and occupational therapy, accommodation of patients’ doctors’ appointments outside the facility and access to barbers and beauticians for the residents.

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Talk with Others

You might have a chance to talk with a relative of a patient who is currently living in the nursing home. Don’t be afraid of asking them for honest opinions about the facility.

Query them about the staff and quality of care received by the residents.

Solicit their input on whether you should place your own loved one in this facility.

These relatives are usually eager to share their experiences with you. Hearing their impressions will help ease your own anxieties about this important decision.

Ask the Doctor

If you are still unsure about your decision, or if you have reservations about the facility, discuss the matter with your loved one’s primary care physician. This professional should also be able to recommend good nursing facilities in your area.

The doctor may suggest additional facilities not on your Photodisc original list. When your loved one has special needs, the doctor will know which facility or center can best meet these requirements.

Deciding to put a family member or loved one in a nursing facility is never easy. Carefully weigh the expectations of your family member with your impressions and the recommendations of others.

This is one of life’s most difficult decisions. Taking the time and doing the research will result in a better quality of life for your loved one and peace of mind for yourself.

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Every Tuesday at 10:30 a.m.

Billings Health and Rehabilitation

Billings Health & Rehabilitation Community 2115 Central Avenue (406) 656-6500 www.billingshealth.com

A Platinum Service® network of providers

FREQUENTLY ASKED QUESTIONS Q: When is it time for Long Term Care?

A: Long Term Care in a nursing home is

for when a person can no longer remain at home and their personal care is more than can be accommodated by assisted living services or an individual caregiver.

You can receive Long Term Care at Valley Health Care Center.

Q: What is post-acute care in a nursing home?

A: Post-acute care is the short-term

skilled nursing and physical therapy services that are prescribed after a hospital stay for a surgery or illness to assist in your recovery. Summit Post-acute Care at Billings Health & Rehabilitation is your path from hospital to home.

Valley Health Care Center 1807 24th Street West (406) 656-5010 www.valleyhcc.com

www.GenerationsHealthNetwork.com

BLGS-15-26 APR

23

How to Choose an Auto Service Shop

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Does your vehicle need the tires rotated, new brake pads, or even a cooling service for your A/C with summer right around the corner?

These services just touch on the many things that your car needs at some point during its lifetime. We have all run into instances where these services are planned depending on where an owner is on their vehicle’s timeline, and others that come up unexpectedly.

Whether your car needs significant work or simply an oil change, you will want to find an auto service shop that is trustworthy and dependable.

A good auto service shop will ensure that your car, truck, SUV or minivan is maintained quickly, affordably and correctly.

Your friends, family and colleagues might have recommendations. After all, auto service is a part of life for most people. Once you have a list of companies, research each shop on the Internet and read customer reviews.

Testimonials, negative and positive, should be considered. But keep in mind that no business has a 100 percent satisfaction rate. Someone will always be displeased. Also, more people are likely to leave a negative rather than a positive comment.

A good source for finding an auto service shop is your local newspaper. Local businesses advertise and many times you can find special deals to help save you money.

Once you have created a list of shops, contact them on the phone and

ask pertinent questions. How long have they been in business? What are their specialties? How soon can you bring your vehicle in for an inspection?

Ask to set up an appointment for an inspection, which should be free, and further investigate the business. Look around their lobby. Is it clean? Do they have their license and any awards or certificates posted? Do they care enough about their customers to offer reading material, coffee or water?

Consider their prices. Are they comparable to other service shops? While you want to find that deal, remember, cheaper is not always better. Understand that you will often get what you pay for when it comes to auto service work.

Low prices may be tempting, but they typically mean sub-par work.

Feel free to ask the manager or owner for references before they work on your car. Finding a great service shop that you can trust will make your life so much easier, and save a lot of future headaches. The business and employees will become familiar with your vehicle and the previous work done as they should keep good record of the maintenance they have done. This way they will know when and what needs to be done on your vehicle when it comes in.

Finding an auto service shop may not be the simplest task but it is beneficial for both you and your vehicle in the long run. Look for a shop where you can trust your vehicles maintenance needs are being taken care of, from batteries to oil changes!

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How to Select the Right Insurance Agent for Your Needs Shopping for the right insurance agent can feel overwhelming. After all, there are plenty of things to consider. You need to find a company that offers the right mix of service, coverage and an affordable price.

The challenge may simply be not knowing how to identify a reliable, reputable agent.

Remember that everyone needs insurance coverage. An experienced agent can walk you through various options, keeping in mind your budget and lifestyle.

Before choosing an insurance plan, you will need to identify an agent to guide you through the process. Your financial future depends on finding the right person to help you get insurance that will fit your needs.

Your family, friends and colleagues have likely worked with insurance agents in the past. Ask people you trust for referrals. If you receive a recommendation, it is because that person has had a positive experience. There is a good likelihood that you will have similar results.

Successful agents understand that offering great service will keep them in business.

Their careers depend on wordof-mouth. If you are happy with the service you receive, your insurance agent will appreciate your willingness to refer acquaintances to her in the future.

If you do not have recommendations, begin researching your options. Begin by looking at local companies and brokers.

Large insurers give all of their agents the same training. Each agent will be subject to the same company policies. In some ways, that can be comforting.

However, agents at large companies may lack creativity and flexibility in how they handle their accounts.

As you conduct your research, be thorough and critical. Buying a policy is similar to purchasing a new car or home. It is truly that important.

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Select a company that is highly regarded by consumers. Read reviews of each company to determine who has the most satisfied clients. Are they easy to work with? Have there been any problems with collecting on a policy?

Also, check that any prospective agent has all necessary licenses and training.

After narrowing your list of prospective agents, make an appointment to visit each one. Prepare a list of questions and concerns about your personal situation. Take notes during your meeting. Remember that you must feel comfortable with the answers before purchasing a policy.

If an agent tries to pressure you into making a decision right away, inform him that you need more time and cannot sign anything immediately.

The right agent will focus on educating you on all of the products and help you make the right decision for your needs. They will give you useful information and not subject you to high-pressure sales techniques.

Stockbyte Your agent should be available.

The relationship doesn’t end once the sale is completed. Your dialogue should be continuous. The best agents are available in the event you have to file a claim.

Agents who have been in business for many years likely have a good reputation and track record. They understand the policies and will even take extra care that you are properly protected.

It is essential that you choose the right type and amount of insurance to adequately protect yourself and your financial future. The policy should be tailored to fit your specific needs.

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27

How to Choose a Vacuum Dealer Keeping your carpet clean is a never-ending chore.

A quality vacuum cleaner will give you years of good service. Why go through the frustration of dealing with a cheap vacuum cleaner?

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Sure, you can buy them almost anywhere: department stores, big-box retailers and even specialty shops all carry them.

But these inexpensive cleaners are destined to let you down. Your carpets will soon look so dirty that you will have to pull up hair and lint by hand.

Pay more for a quality vacuum and spare yourself heartache down the road.

Reputable vacuum dealers in your area will be happy to help you find the right model. Look for a dealer who has been in business for years. A long track record is proof of a stellar customer service.

Determine the best brands and models by going online or consulting Consumer Report’s evaluations.

Develop a good idea of what you need before going to the store.

The best vacuum dealers carry a variety of top-quality brands. They will also let you compare models and features side-by-side. You will soon understand what makes some brands and models outshine their competitors.

Take a look at products in different price ranges. Beware of stores offering only one side of the spectrum.

Top-notch dealers have a variety of vacuums at different prices ranges.

They know that comparison shopping is critical to finding the best machine for your money.

Purchasing replacement parts in

a few years will drain your finances.

Models in the middle to higher price range will last for many years because of their higher quality and construction. You won’t need to replace your vacuum every year or so.

The best vacuum dealers know about their products. Not only will they discuss advantages and disadvantages of certain brands, they will also tell you why some aspects are superior to others. Sleek designs and a large number of attachments don’t carry the significance of a heavy-duty motor.

Ask about the store’s return policy.

It is better to choose a retailer who has a generous return policy; one that allows you to bring back your vacuum if you aren’t completely satisfied with its performance or if it is too cumbersome to use.

You should also understand your model’s warranty. The best vacuum dealers offer in-house repairs and solid customer service when something breaks.

Your friends and family may have leads on vacuum dealers. Take their experiences into consideration.

Any store can sell you a vacuum, but not all of them will know about their merchandise.

Choose a vacuum specialty dealer who has the best product knowledge, replacement parts and customer service. It is possible that you might pay more at first, but you will get a long-lasting deal.

EVERYTHING IS BETTER WHEN YOU KNOW IT’S CLEAN. A clean floor is yours with a quality vacuum.

Visit Stuart’s House of Vacuums today to experience a tradition of outstanding customer service from a locally owned business.

Mon-Sat 8:30-5:30 Family Owned Since 1970

1804 Grand Ave

406-656-8681

www.stuartshouseofvacuums.com 29

How to Choose the Best Retirement Community for Your Needs Many senior citizens want to keep their energy levels up during their retirement years. They are more health conscious and see how an active lifestyle leads to a long life.

If you are in the market for a retirement community, there are plenty of things to consider. This retirement community will hopefully become your home.

It is important to choose a vibrant place, with plenty of parking and recreational activities.

These days, more Americans are remaining active into their retirement years.

They are searching for communities that match their lifestyles and goals for relaxed living.

Here are some aspects to consider before making a financial commitment to a living facility.

Community Activities and Parking

Many seniors enjoy golf, tennis, swimming and walking. Any prospective retirement community should have easy access to such activities.

Other seniors enjoy arts and crafts, board games, dancing and organized activities. Taking part in social events can provide opportunities to make new friends. Research what kinds of social events are organized within the retirement community.

Also, find out if the community has ample opportunities for residents to travel to theaters, museums or shopping malls together.

Parking is another important factor when choosing a retirement community. Most people enjoy having family and friends visit, so parking is a necessity. When parking is tight, visitors will be less likely to come. Do not overlook its importance.

Medical Care Facilities

Pet Policies

Pet policies are another feature to consider when investigating potential retirement communities. Some facilities will allow you to bring your pet to live with you while others will not. So if you have a pet you don’t want to leave behind, you may be able to bring it with you. Many communities now recognize the health benefits of having pets.

Additionally, a park or nearby dog walking area will benefit you and your animal companion, particularly if your pet requires daily exercise. Taking a walk each day will benefit both of you.

Churches, Libraries and Schools

Consider how close the community is to schools, sports facilities, and other sites that produce a large amount of traffic volumes and noise levels. Many people prefer to live in less congested, quiet areas during their later years.

Also, think about where the nearest libraries and churches are located, as well as public transportation.

Ask whether the community provides its own transportation for residents. Some facilities have their own fleet of minivans and buses. It is extremely helpful for seniors who no longer drive and need to do some routine personal shopping.

The Community

Current residents will give you a feel for their level of satisfaction with the community.

Talk to them about their experiences and seek candid reviews of the amenities and staff.

After all, it is important you feel confident Stockbyte that you have selected a retirement community that fits your personal needs and lifestyles.

Retirement communities should be easily accessible to emergency personnel.

Know the location of the closest hospitals, doctors, ambulance services and other personnel. You may wish to restrict your search to communities located near your preferred physician or other service providers.

By taking the time to research multiple facilities, you will undoubtedly find a Any prospective community should have a formal emergency plan in place. In warm, welcoming facility. You will be able to build lasting friendships and gain the addition, check to see if the retirement unit has custom safety features, such as support you need to have fun during your retirement. railings in the bathrooms and entranceways.

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We enjoy What We do.

We have a Warm, caring and positive attitude that makes our communities a great place to live and Work.

support Groups

events

Art Show

Join us for wine and cheese as we enjoy an exhibition from several popular Billings artists including Ben Steele, Michiko Conklin, Harry Koyama, Judy Adkins, Sue Hammersmark, Lana Bittner, Jim Seaton and Theresa Gong.

Friday, April 24, 4:00-7:00 p.m. and Saturday, April 25, 10:00 a.m.-2:00 p.m.

Westpark Village

“Learn about Quantum Touch” A Good Life Learning talk All are welcome! Enjoy a healthy breakfast with this free talk.

Friday, May 8, 10:30 a.m.

Westpark Village lower level

Open meetings, all are welcome.

Living with Loss Support Group

Ever y first and third Tuesday, 1:30 p.m.

Westpark Village, Lower level Chapel

Alzheimer’s Family Support

Ever y first and third Wednesday, 2:00 p.m.

Westpark Village, 2nd floor Library

classes

Dance for Parkinson’s

A free dance class for those with all levels of Parkinson’s Disease.

Thursdays at 2:00 p.m.

Westpark Village lower level

Pictured, center: New resident Betty with Activity Staff Kathy and Paulette

“I felt at home at Westpark before I even moved in!”

Betty worked at Westpark for over 20 years in the activity department. She has recently made Westpark her home.

Call for a tour today.

Westpark Village Senior Living Community 2351 Solomon Avenue • (406) 652-4886 www.westparksenior.com

A Platinum Service® network of providers

www.GenerationsHealthNetwork.com

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How to Select a Hearing Aid That Improves Your Hearing Hearing loss affects more than 40 million Americans. People of all ages and backgrounds experience hearing loss. Many people seek out hearing aids to improve their hearing.

As a result, they lead richer, fuller lives.

Technology Innovations

Optional technology features

All hearing losses are different and highly individual. Innovations in hearing aid When researching hearing aids, look for special features that will enhance technology allow these devices to be customized to meet each individual’s needs, your hearing and your life. Some examples include: comfort and lifestyle.

Bluetooth Digital processors allow hearConnectivity: ing aids to target and amplify the Allows you to connect wirefrequencies a patient needs most. lessly to Bluetooth elecMany of the latest hearing aids are tronic devices, such as smart so compact they are practically phones. It allows you to hear invisible. phone conversations directly The good news is that you can through your hearing aid. choose the hearing aid style and features that fit your unique hearing Directional loss and lifestyle. Hearing aid styles Microphones: include half-shell, full-shell, behindYou can adjust your device to the-ear and open-fit hearing aids. pick up sound that is directly Some of the most popular hearing in front of you. For example, aids on the market fit completely when you are having one-onwithin the ear canal. While others sit one conversations, you can discreetly behind the ear. select the microphone setting Because hearing aids come in that enhances your heara range of sizes and prices, coning in this setting. You may sult with a specialist for a profesalso choose a more general sional evaluation and to help you microphone setting that is choose the right style to fit your useful at public performances needs. or concerts.

Internal Electronics

The design of a hearing aid will make a large difference in cost and performance. Two devices may look similar but produce dramatically different results.

The difference is in the internal electronics. Nearly all hearing aids available today are digital. They will help filter out background noise, enabling the wearer to hear a conversation more clearly in crowded and noisy settings.

This technology can be tailored to help with your particular kind of hearing loss. If you have an outdated hearing aid, consider upgrading to a more modern device. It will help your hearing be as close to natural as possible.

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Courtesy of Rehder Hearing

Remote Control: Some devices allow you to adjust the settings without

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A hearing aid can literally transform your life!

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How to Choose a New Car Dealer Purchasing a new car can seem like a daunting experience, especially if you have never done it before. Finding a dealer you can trust will defuse anxiety.

Inexperienced car shoppers are often intimidated by the cost, the process and even dealers who may try to overcharge them. It doesn’t have to be this way.

The whole experience will become a simple, low-pressure transaction if you find the right dealership. Good car dealers will make the entire process of buying a car simple and straightforward.

Choose the Right Car

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you want is usually best. The competition for your business will help you negotiate the total cost of your car.

Make sure to look for current discounts on the car you want. During specific times of the year, you might be able to get a great deal on a new car. It is particularly true during yearend sales.

Of course, you should testdrive a car before purchasing it.

When you begin your negotiations, remember that price isn’t everything. Service should play a role as well. You are building a long-term relationship with this dealer and manufacturer. It is not worth getting a less-thansatisfactory experience just to save a few dollars.

Selecting the right automobile for your needs and lifestyle is essential. Large families may need an SUV or van to fit everyone into the vehicle. But college students buying their first car would probably be happy with a compact car such as coupe. The savings on gas will help ease your finances while you are in school.

Along with the car model, there are numerous options to consider. You might get a car with a navigation system, moonroof, GPS and satellite radio, just to name a few.

If you have to commute long distances, think about purchasing a smaller car with a good MPG (miles per gallon) rating.

Hybrid cars can help you save Make sure that you feel money on gas. Anyone in a cold comfortable with the dealerclimate might look at various vehicles with either all-wheel or ship. Buying a car is an expensive, long-term commitment. front-wheel drive.

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35

How to Choose a Roofer Is your roof looking shabby and missing shingles? Are you finding little leaks here and there? Perhaps it’s time to start looking at replacing the old roof with a durable and good looking new cover. Putting a new roof on your home can increase its value. It is also a necessity in the event of a leakage or if a severe storm has torn shingles off your house.

Professional roofing contractors are the most qualified people to perform this work. They will install a new roof safely and effectively.

Roofers will provide a warranty for their work. If there are any problems with your new roof in the future, they will fix the problem.

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Your first step in finding a reliable roofer is to ask your family, friends and neighbors if they have recommendations.

You can also look on the Internet for roofing contractors in your area. Some websites offer lists of professionals, along with reviews of their work.

Personal recommendations will give you the best information. Be sure to focus on the quality of work as well as the cleanup process. You don’t want scraps of shingles and nails left over after the contractors have gone home. Don’t hire professionals who leave debris after they are gone.

Pick someone with a long track record in your community. Some contractors travel the country looking for work. They appear after a community experiences a natural disaster or heavy storm. These contractors are making money from the insurance claims. If you hire one of them, they cannot provide realistic guarantees for their work.

After all, they may be on the other side of the country if your roof starts to leak again.

Becoming acquainted with local contractors is especially important if you live in an area prone to high winds or hurricanes.

It is good to know who to call if your house needs repair work.

Once you have contact information for several roofing contractors, call them.

Inquire about the company’s background and how long they have been in business.

Generally, a good roofer should offer a

guarantee of anywhere from five to 12 years. If the company has been in business for less than five years, it will be difficult to determine the quality of their work.

Continue to ask questions about time frames and estimates. You should always get a written estimate before proceeding with any work. Communicating with the contractor will let him know that you will be taking a hands-on approach to this project.

Find out if the roofers recommend standard or architectural shingles, what they will do if they find damaged decking, and when they might be available to start. You should also ask about the warranty and whether you can have it confirmed in writing.

Every professional who works on your property should be licensed and bonded.

Insurance is particularly important for roofing contractors. They should be able to cover any damages they might cause to your property. It is also essential that workers are covered under their insurance as well, in the event someone is injured during the job.

Before work commences, you must receive a written contract from the roofer.

Read it over carefully. It will state the type of materials to be used, what the work will entail and the final cost.

Following these tips will help you find the best roofing contractor in your community. You can rest comfortably knowing that you made the right decision.

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37

How to Choose an RV A recreational vehicle (RV) is a great investment for family fun and vacations.

Purchasing a recreational vehicle can be a fun experience, but it can also feel overwhelming. It is more complicated than buying car.

After talking with a dealer, many first-timers sometimes end up with more questions than answers. With some research and help from other RV owners, you can find an RV that is right for you.

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Your first step in purchasing an RV is to ask yourself what you would like to do in your recreational vehicle.

Are you using it to travel the country?

What sizes and styles do you prefer?

Are you partial to purchasing a new or used RV? Consult resources to answer these questions. Use the Internet to browse RV brands and styles. There are numerous message boards for RV owners that contain useful information.

The best way to learn about recreational vehicles is to speak with owners themselves. If people in your social network own an RV, ask about their vehicle. Look through the interior; examine various options so you can understand what is available.

Another factor is size. If you are only planning to use it sporadically, then size might not be an issue. But if you plan on living out of the vehicle for extended periods of time, then a larger RV may be more comfortable. Some RV parks have restrictions on size, so be sure to verify what sizes are generally acceptable.

Additional features can make your ride enjoyable. Think about whether you would like a full-service kitchen or plasma TV. Choose items that would make your trip as comfortable as possible.

Once you have become more acquainted with the marketplace,

start visiting RV dealers. After all your research, you should be able to speak with the salespeople clearly and confidently.

If you plan on purchasing a new RV, look for a dealer who offers a factory warranty. Dealers who sell used RVs should also give you a factory warranty along with a used vehicle report.

Potential RV buyers don’t usually think to ask for a used vehicle report.

However, you should know the history of your used RV before purchasing it, as it could have had extensive damage.

Incentives such as free upgrades or a good financing rate may be enticing, but you should always be skeptical about the deal that comes with them.

Try to bring a fellow RV owner with you to the dealership. Most people are happy to share their thoughts and experiences with you. It is a good way to ensure you are getting a fair deal.

The best dealers have an on-site service department or contracts with reputable RV repair shops. Some RV repairs are specialized and different from regular vehicles. You will need a service shop that will accept your warranty in the event your RV is ever damaged.

With a little effort and time, you will find a fantastic deal on an RV best suited for your needs. Then, you can spend time in your vehicle enjoying the scenery.

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39

How to Choose a Flooring Dealer Is your floor looking worn and tired? No matter how much cleaning you do, does it still look dull?

New flooring can give your home a whole new look. It can make rooms look bigger or smaller, lighter or more elegant.

You can choose between carpet, hardwood, bamboo, laminate, stone and tile. With so many options, it is important to choose an experienced flooring dealer. You will need guidance on which brands and types are durable. Let a good dealer help you determine which flooring material will best fill your needs.

Creatas

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When picking the best flooring and respective dealer, don’t be overly frugal. You must think about longevity. Your budget may be tight and you might be concerned about pricing, but you must get the best value possible.

What if something happens in 10 years and you have no warranty to repair or replace the damage?

Or if the installers make a mistake and leave your flooring permanently damaged?

So be sure to look at additional support and services. Find a dealer who has a great reputation and long track record of excellent customer service. Spending extra money is worth purchasing a product from a flooring dealer you can trust. You aren’t just buying flooring.

You are also creating a relationship.

When looking for a flooring dealer, look on the Internet or your local phone book.

On the Internet, you can find review sites to see how local flooring dealers compare. You can also check advertisements in your local newspaper to find specials and deals.

Keep in mind, though, the Internet can be misleading when it comes to finding a qualified floor dealer. Just because it is one of the

top search engine results doesn’t mean that the company is reliable.

Instead, look on consumer review sites. Then check with the Better Business Bureau to see if the company has had any complaints lodged against it. If so, look to see how they were resolved. You might also check with the Chamber of Commerce.

After making a list of potential dealers you are considering, give each of them a call. Inquire about the background of the company and how long they’ve been in business. You may ask for referrals from previous customers for references.

Find out about the installation services they use and their reliability. Do they use in-company groups or outside contractors? Also, find out about prices and warranty coverage.

If you visit their offices, they might even show you a scrapbook of prior work.

Experience should play a role in which company you ultimately select. Quality of materials, comparable or lower prices and good references will all make a big difference in finding the right flooring dealer.