Skip to main content

CONTEXT ENG #1 - 2025

Page 1

CONTEXT / #1 / 2025

DOERS OF INNOVATION

ON THE ROAD TO

AUTONOMOUS TRAVEL A CONSTELLATION OF POSSIBILITIES THE

NEXT STEP IN DIGITAL TRANSFORMATION

Discover Consats new GenAI-powered framework, developed in close collaboration between Sweden and India.


INNOVATION – A CRUCIAL FACTOR FOR THE FUTURE OF SWEDEN AND CONSAT FOR A LONG TIME, Sweden has been one of the world’s most innovative countries, and today it’s once again ranked number two globally. For a small and highly export-dependent nation, the ability to create new things has been essential for our welfare and international competitiveness. But in a world where our competitors move ever faster, we cannot become complacent. Innovation is perishable. It requires a society that continuously encourages curiosity, creativity, and the courage to challenge established truths.

DOMAIN KNOWLEDGE + CREATIVITY = REAL INNOVATION New ideas alone are not enough. The most significant innovations arise when deep domain knowledge meets creative new thinking. This is precisely where Sweden

2

CONTEXT / #1 / 2025

has historically been strong. Our musicians, engineers, doctors, researchers, and entrepreneurs dare to see opportunities where others see limitations. To maintain our position, we must continue to nurture this mindset throughout society: in schools, academia, cultural life, and especially in industry.


INNOVATION – A CRUCIAL FACTOR FOR THE FUTURE TEXT MARTIN WAHLGREN, PHOTO ANDREAS EKLÖF

FROM IDEA TO MARKET – A SWEDISH AND EUROPEAN CHALLENGE Despite Sweden’s strong innovation capability, commercialisation remains a weaker link. Europe faces the same challenge. The 2024 Draghi Report highlights innovation as absolutely critical for Europe’s future competitiveness. Still, the U.S. is accelerating while Europe stagnates, and China continues to strengthen its growth. To regain momentum, the EU needs fewer and faster regulatory processes; better opportunities to test and scale new innovations; more risk-tolerant capital in early phases; and a stronger connection between academia, industry and entrepreneurs. Future growth will not come from how hard we work – but from how smart we work.

40 YEARS OF INNOVATION In 2026, Consat celebrates 40 years – an impressive journey where innovation has always been at the core. Together, we’ve built an international group that delivers advanced systems, projects, and technical expertise at the absolute forefront. Our engineers and developers embody the same fundamental quality that has shaped Sweden’s innovation success: deep domain understanding combined with the courage to think differently and turn ideas into real solutions.

TELEMATICS – AN EXAMPLE OF INNOVATION IN PRACTICE A clear example is Consat Telematics. Its success is rooted in a model where all customers share the same codebase, and where we release new versions every three weeks. This allows us to roll out innovations globally at a pace few others in the industry can match. Innovation is not only about generating ideas – it’s also about using new technologies in the best possible way. That is why Consat Telematics has integrated AI-assisted software development, enabling even faster improvements and entirely new features. The Telematics model – close customer interaction, rapid release cycles, and scalable technology – is a guiding example for the entire Consat Group as we take our next organisational steps.

AN ORGANISATION EQUIPPED FOR THE FUTURE In increasingly tough international competition, we must continuously strengthen our domain expertise and ability to deliver complex solutions. That is why we are establishing Consat Digital Solutions, by separating our digital operations from Consat Engineering. The purpose is clear: to create two even more focused organisations that together offer more value for our customers.

Consat Engineering will continue focusing on mechanical design, automation, and vision technology. Consat Digital Solutions, launching 1 January 2026, will focus on software development and testing of embedded systems and IT systems. Together with our joint venture Consat Orahi in India, which is far ahead in AI, we gain a strong and scalable development capacity. Consat Advisory will also be part of Consat Digital Solutions.

EXPORTING INNOVATION Inspired by both Consat’s and Sweden’s innovative strengths, Consat Orahi has launched the initiative 1 Million Founders. The goal is for one million Indian high-school students to complete an innovation training program before 2030 – strengthening the country’s ability not only to develop for others but also to create new products and services themselves. The initiative has gained significant traction and is supported by leading players such as Google Education, in close dialogue with Swedish representatives who want to highlight Sweden as a global leader in innovation. Consat – Doers of Innovation Martin Wahlgren CEO, Consat

For many, this may be the first time you read ConText. ConText is the magazine that takes the time to tell in more detail about our innovative and challenging projects and not least what it is like to work at Consat. Our ambition is to use interesting articles and good visual material to highlight in which contexts Consat operates.

Illustration Front Cover: Patrik Palovaara Illustration Back Cover: AI-generated – Prompts by Andreas Eklöf

Publisher: Martin Wahlgren Editor in Chief: Jenny Fredér Text Editor: Holy Comms Design: Holy Comms

www.consat.se info@consat.se +46 31 340 00 00

CONTEXT / #1 / 2025

3


THE NEXT STEP IN DIGITAL TRANSFORMATION TEXT ENGLA JONSSON, PHOTO AI GENERATED – PROMTS BY ANDREAS EKLÖF, PEXELS

THE NEXT STEP IN DIGITAL TRANSFORMATION With the launch of Consat NEXT last year, the ambition was clear: to turn complex industrial data into real value. Now, a new chapter is taking shape – a GenAI-powered framework, developed in close collaboration between Consat’s teams in Sweden and India. – What once took weeks can now be done in minutes, and we’re only starting to uncover the full potential of this technology, says Vinay Dhar, Head of Digital Transformation at Consat Engineering. FOR NEARLY TWO YEARS, a cross-functional team across Consat’s Sweden and India offices has been exploring how generative AI could help solve real-world challenges. What started with experimentation quickly evolved into a new kind of framework, built to help people work with their data more intuitively, securely and efficiently. At the heart of the initiative are Vinay Dhar in Sweden, Sameer Khanna, CTO at Consat Orahi, and Adhiraj Elley, who leads the GenAI team in India. With deep experience in data operations, industrial AI and customer-specific digital solutions, the team saw a clear opportunity and natural progression of their earlier work: to build on the existing Dev/Data Ops Digital platform Consat NEXT and apply generative AI to make complex data easier to access, understand and act on. “It’s like giving every user their own assistant. But more than that – it’s about giving them the power to understand and act on their data in ways they couldn’t before,” says Vinay. >>>

4

CONTEXT / #1 / 2025

THIS IS CONSAT NEXT: A modular, ready-to-use IoT and data platform that supports a practical path to digital transformation. Built in-house, it provides a robust framework for digital products, connected services, and fast development.

AI GLOSSARY RAG (Retrieval-Augmented Generation): An AI method that fetches relevant information before generating an answer. GenAI (Generative AI): AI that can generate new content (such as text, images or code) based on patterns it has learned from data. Agent (Agentic AI): An AI system capable of reasoning, making decisions and taking action.


THE NEXT STEP IN DIGITAL TRANSFORMATION

“It’s like giving every user their own assistant.”

CONTEXT / #1 / 2025

5


THE NEXT STEP IN DIGITAL TRANSFORMATION

VINAY DHAR

HEAD OF DIGITAL TRANSFORMATION, CONSAT ENGINEERING WHAT MAKES YOU A DOER? My ability to connect the dots between technology and real business outcomes – and then act on it. Make things happen – “not just plan, but execute!!!” HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? The key is to approach challenges with a problem-solving mindset and a calm, solution-oriented attitude. Take a step back to assess the situation objectively – what’s changed, what’s still within our control, and what the impact is. Then, I communicate transparently with the team or stakeholders involved to realign expectations and priorities.

WHAT DRIVES YOU – WHAT MAKES YOU TAKE INITIATIVES? Deep curiosity, desire to learn and to create meaningful impact. I’m naturally motivated by learning and growth, and I enjoy taking ownership of challenges and driving things forward. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? I enjoy activities that help me recharge and stay inspired. I value time with family and friends. Spending time outdoors, cooking, exploring new places, and staying active – whether it’s walking, playing sports or just being in nature. I’m also passionate about learning and following emerging trends in technology and innovation.

AN INNOVATION YOU CAN’T LIVE WITHOUT: Messaging application. Living away from my family – without it, staying connected would be nearly impossible. AN INNOVATION THE WORLD NEEDS: Seamless human-AI collaboration. We’ve only scratched the surface of what’s possible when people and intelligent systems truly co-create – not just automate tasks, but amplify human potential in meaningful, ethical ways.

BUILT FOR SCALE Beneath the simplicity lies some serious engineering. The team has spent months fine-tuning the architecture to suit industrial environments, where privacy, security, and reliability are non-negotiable. The GenAI layer is deeply integrated with the NEXT platform’s DataOps foundation – already built to manage large volumes of structured and unstructured data from connected machines, sensors and systems. “Every organisation is still experimenting with AI. So we made something open, flexible, and safe. It’s transparent, easy to integrate, and works with whichever large language model makes the most sense for the customer,” says Sameer. Built on a combination of retrieval-augmented generation (RAG) and agent-based architectures, the framework is set up on the same principles as Consat NEXT: modularity, scalability and secure on-prem deployment. “And with a chat interface available via web or voice, the threshold for adoption is low. No special training needed,” adds Vinay. >>>

6

CONTEXT / #1 / 2025


CONTEXT / #1 / 2025

7


THE NEXT STEP IN DIGITAL TRANSFORMATION

ADHIRAJ ELLEY ARCHITECT, CONSAT ORAHI

WHAT MAKES YOU A DOER? Desire to learn and sharpen one’s understanding of one’s habitat. Doing is an act of interacting with your world. These interactions create learning feedback loops that drive better insights. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I look at the current situation from a high level view so as not to lose the long term perspective when dealing with the challenges.

TWO TOOLS, ONE INTELLIGENT FRAMEWORK So far, two use cases have taken the lead: ◆ Document Navigator helps users query large volumes of internal or external unstructured documents – from project files to policy PDFs – and get precise, context-aware multimodal answers. Rather than manually looking through files or menus, users can simply ask questions and receive relevant, accurate responses. ◆ Dynamic Dashboard makes it possible to explore and visualise data through natural language. Users can ask questions in a chat and the system responds with charts, trends or summaries – all without needing to write SQL queries or code. What makes GenAI framework powerful is their ability to combine structured and unstructured data. Internal documents, databases, APIs – all searchable, all connected. Now, business users can work with data at a level that previously required a developer or data analyst – sometimes taking months to generate.

FROM REQUEST TO RESPONSE – AND BEYOND Most users will start with a chat interface, but the underlying architecture allows for much more. The agent-based setup is designed to reason, act and even automate. If it spots a recurring task – like generating a weekly report or spotting anomalies in fleet data – it can suggest actions, build dashboards or trigger workflows. “We’re already using this internally for things like code generation and testing. So it’s not just about what it can do for our customers, it’s about how we work too,” says Vinay.

8

CONTEXT / #1 / 2025

WHAT DRIVES YOU AT WORK? Desire to create, learn and widen one’s perspective. The fun that comes with building something new. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? I enjoy reading, discovering new music and trying out new restaurants & cafes. AN INNOVATION I CAN’T LIVE WITHOUT... Internet. AN INNOVATION THE WORLD NEEDS... Nuclear Fusion.


THE NEXT STEP IN DIGITAL TRANSFORMATION

“Every organisation is still experimenting with AI. So we made something open, flexible, and safe.”

SAMEER KHANNA CTO, CONSAT ORAHI

WHAT MAKES YOU A DOER? I have built 2 start-ups from scratch. So I have handled almost all domains of work personally (product building, marketing, sales, support etc.) HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I genuinely believe that whatever we do, it needs to add value. If the focus is adding value, changes/ challenges become a part of daily ways of working. They just get accepted as something that needs to be done. Nothing more to it. WHAT DRIVES YOU AT WORK? A human life is a waste if it cannot experience things, as much as it can. To experience new and wider things, we need to keep trying. We need to do new things, explore new directions and to not get attached to whatever we have already done. Without that,

learning stops, growth stops and life stops. So I personally do a lot of new things. I fail in a lot of them too. But everything is a learning and an experience. WHAT DO YOU ENJOY DOING OUTSIDE OF WORK? I am a father to a toddler. So currently, most of my time is spent with my daughter and family. And if I have any time left, I do Reiki, Taichi, meditate or play badminton. I love to photograph as well, primarily people and their expressions/emotions. So I love to do portraits. I love creating cocktails and tasty snacks out of boring superfoods too. AN INNOVATION I CAN’T LIVE WITHOUT... The internet. AN INNOVATION THE WORLD NEEDS... AI somehow paving way for Collective consciousness.

“But there are no best practices yet. Everyone is figuring it out together. That’s why flexibility is very important for both us and our customers,” says Adhiraj. That’s also why the solution is offered as a co-creation process. Each customer can start small, with a clear use case and defined scope. The team then iterates together to test, learn and scale. Industries currently exploring the platform include manufacturing, public transportation, energy and engineering services – all sectors where documents pile up, dashboards lag behind, and domain knowledge is hard to transfer. With GenAI, teams can easily access relevant information, understand trends faster and act on it right away. “What used to take weeks, now takes minutes. In one simple task you can see an efficiency of almost 1000 percent – imagine then what it can do for a whole organisation. It enables real-time partnership where technology amplifies human creativity and judgment like never before. We’re still just beginning to see what this technology can do,” says Vinay. >>>

CONTEXT / #1 / 2025

9


AI-prompted image: Adhiraj Elley, Vinay Dhar, Sameer Khanna.

“GenAI isn’t about replacing people, it’s about enhancing what we can do and helping us do more of what matters for us.” A NATURAL NEXT STEP The foundation has been there for years. Consat Engineering has long worked with AI and machine learning in production environments – from vision-based inspection to predictive maintenance. The move into GenAI is a simple, yet significant, progression from that. “We’ve built models that sort biscuits, detect anomalies and optimise logistics. GenAI just lets us add a layer of intelligence and interaction on top of all that,” says Vinay. As this new kind of technology becomes part of everyday life, it will bring more than just gains in productivity. It will shape how teams collaborate, how knowledge is shared, and how innovation happens. The potential isn’t just in what it can do – but in what it makes possible.

10

CONTEXT / #1 / 2025

“GenAI isn’t about replacing people, it’s about enhancing what we can do and helping us do more of what matters for us,” says Sameer. “If we want to stay relevant and competitive – as a company, as individuals – we need to embrace this shift. Not just in tools, but in mindset, culture, and how we build competence across the organisation,” says Vinay.


CHALMERS NOLLNING 2025 PHOTO CHALMERS TEKNISKA HÖGSKOLA

CHALMERS NOLLNING 2025 CONTEXT / #1 / 2025

11


STILL AT HOME AFTER 30 YEARS TEXT HANNA BENGTSSON, PHOTO ANDREAS EKLÖF

STILL AT HOME AFTER 30 YEARS For Stefan Bjerke, patience and perseverance are essential – in both work and life. Perhaps that’s also why he’s stayed at Consat for almost three decades. STEFAN BJERKE JOINED Consat in 1995. Looking back, he describes a company of just over 40 employees, where everyone knew each other – and partners were often invited to company events. ”I got to know Consat through some of their consultants who worked at my previous employer. Not long after, they recruited me. It was a really friendly and family-oriented company – much smaller than it is today.” Despite the company’s growth and evolution, some things have remained constant – and that’s what has kept Stefan loyal over the years. ”I’ve always felt good here. It’s still family-owned, and I really appreciate that. Jan-Bertil, the founder, was a fantastic person – someone you

12

CONTEXT / #1 / 2025

enjoyed working for. I’ve had other offers over the years, but I’ve never felt that it would be better somewhere else. This is where I belong.”

“I’ve had other offers over the years, but I’ve never felt it would be better somewhere else.” FROM ELECTRIC CARS TO SMART BLINDS Over the years, Stefan has taken on a wide range of assignments. One that stands out was developing a prototype for an electric vehicle at Volvo Cars. ”I worked on that project for just over a year. It was a great team – around 40 people in total, with 15 of us from Consat.” Another memorable assignment was developing an automatic roller blind in Spekeröd on Sweden’s west coast, back in the late ’90s. The entire Consat team was based on-site with the client – an experience Stefan remembers as both fun and rewarding.

BETWEEN VOLVO AND CONSAT Today, Stefan combines two roles: he works as a consultant at Volvo Trucks, and is also responsible for Consat’s internal quality and environmental certifications. ”I like wearing two hats. It gives variety. Working at the client’s site means being close to real projects, but I also enjoy being part of Consat. I’ve worked with Volvo for many years – about 15 in total. I’ve been on my current team for ten of them”. He has overseen ISO certification work since the late ’90s, when Consat obtained its first ISO 9001 certificate. ”ISO 9001 and 14001 are about having structured processes and routines that meet quality and environmental standards. Many of our clients require us to be certified, so it’s important that everything works as it should.” It’s work that calls for structure, endurance – and an eye for detail. After nearly 30 years, Stefan still brings the same quiet commitment to his role – balancing long-term thinking with day-to-day reliability. At Consat, that kind of consistency is not just valued. It’s part of the culture.


”I’ve always enjoyed working at Consat. I feel at home here.”

STEFAN BJERKE WHAT MAKES YOU A DOER? I don’t complain. I do what I’ve promised, and I’ve got the patience to see things through.

WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Skiing (especially telemark) and sailing.

HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? With experience, you learn to prioritise better – and to let go of things that don’t really matter.

AN INNOVATION I CAN’T LIVE WITHOUT… GPS for sailing – it’s changed everything. Before, it was all paper charts and compass.

WHAT DRIVES YOU AT WORK? I want to do a good job – both for the client and for Consat as a whole.

AN INNOVATION THAT’S NEEDED… Self-driving vehicles. They could make a big difference, especially in public transport. It’s in progress, but it’s not quite real yet.

CONTEXT / #1 / 2025

13


LEADING CONSAT DATA INTO THE FUTURE Since stepping into the role as CEO of Consat Data, Marika Särnblom has focused on developing structure, processes and growth – all to prepare the company for its next chapter in digitalisation, information security and AI.

14

CONTEXT / #1 / 2025


CONTEXT / #1 / 2025

15


LEADING CONSAT DATA INTO THE FUTURE TEXT ALEXANDRA HÅKANSSON, PHOTO ANDREAS EKLÖF

”I’m a person who thrives on structure, and I truly believe that I can contribute to the company’s development. It felt right”

With a broad background as a systems scientist at several large IT firms, Marika has in recent years specialised in project management, digitalisation and training. After seven years at Consat Data, she took on the role of CEO on 1 December 2024.

MARIKA SÄRNBLOM WHAT MAKES YOU A DOER? I always want to deliver. I’m quite competitive – it used to be extreme, but now it’s on a healthy level. A FUN FACT ABOUT YOURSELF? After upper secondary school, I travelled to Mexico to study Spanish – I originally planned to become a Spanish teacher. But I did a complete turnaround and chose to study systems science instead.

16

CONTEXT / #1 / 2025

“IT FEELS BOTH EXCITING, challenging, and genuinely fun to develop and take on new responsibilities,” Marika explains. When former Managing Director Christian Johansson chose to focus on business development within the Consat Group, Marika Särnblom stepped in to take the lead. He remains within the company and continues to support several of his previous customers and projects. “Marika is structured, energetic, dedicated, and responsible – both towards customers and colleagues. I’m pleased to pass the baton to her and will do my utmost to support her during the handover,” says Christian.

LEADERSHIP BACKGROUND IN YOUTH SPORT Marika never really dreamed of becoming a CEO, but as the IT technician role evolved over the years to include more project management, accepting the offer didn’t feel like a big leap. “What convinced me was that we’re now entering a new phase with ISO certification, which requires more processes, routines and structure. I’m a person who thrives on structure, and I truly believe that I can contribute to the company’s development. It felt right,” says Marika. To begin with, Marika will continue working on her ongoing customer projects in parallel. At the same time, she’s humble to the fact that the new role will require time, energy and focus – not least to take on new responsibilities. But leading others isn’t new to Marika, who has a background in team sports. “I played both football and handball for many years. When my body said no, I shifted focus to coaching. I completed several leadership courses, and one key takeaway was the importance of creating an open culture where people dare to fail. The worst thing you can do is not to try,” she says.

A COMPANY IN CONSTANT DEVELOPMENT Marika sees the future ambitions for Consat Data as continuing to invest in core business, information security and AI. For this to succeed, routines and processes will become even more critical, although she doesn’t see implementing these changes as a problem. “What I find most rewarding about working at Consat Data is that it’s a company that adapts to the times and always wants to evolve,” Marika says and adds: “All companies within the Consat Group are driven by development and innovation. That kind of passion leads to success – which in turn breeds more success.”


LAPTOPS, MENTORS AND THE POWER OF DREAMS TEXT HANNA BENGTSSON, PHOTO ARUN BHATI

LAPTOPS, MENTORS AND THE POWER OF DREAMS At Consat Orahi’s Gurugram office, a group of young girls arrived with parents and teachers by their side. Each walked away with a laptop and something less tangible but just as important: a mentor to guide them through studies and into working life. >>>

MENTOR DIDI ◆ Over 25 girls from underserved communities have so far received laptops through the Mentor Sister Programme. ◆ Each recipient is paired with a female mentor to support her education, confidence and personal growth. ◆ The initiative is locally known as Mentor Didi – didi meaning “elder sister” in Hindi. ◆ The programme is part of a larger Indo-Swedish CSR collaboration led by the Swedish Chamber of Commerce in India. ◆ The long-term ambition is to connect with India’s vision of Viksit Bharat (Developed India) by 2047, ensuring more young people become leaders, founders and changemakers.

CONTEXT / #1 / 2025

17


THE MENTOR SISTER PROGRAMME, known locally as Mentor Didi, is a collaboration between Consat Orahi and the Swedish Chamber of Commerce in India. It combines access to technology with personal mentorship, aiming to bridge the digital divide for underprivileged girls. “When these students came to our office, they were all clear on their aspirations. They had dreams, ambitions and the determination to move forward in life,” says Sameer Khanna, CTO at Consat Orahi.

OPENING DOORS TO THE FUTURE The initiative is simple in structure but powerful in effect. Over 25 girls from underserved communities have so far received laptops, matched with female employee mentors. The girls were selected by the Swedish Chamber of Commerce, based on merit and potential, and many already had strong ambitions – from nursing to engineering. The focus on girls reflects a broader challenge: young women are often the ones most affected by the digital divide, with fewer opportunities to access technology and role models in education and work. For many, the laptop is their first personal device. It provides quick access to learning resources and a way to connect with mentors. “We wanted to make sure that every girl had someone she could turn to, not just a computer. A mentor helps them understand what the workforce looks like, how corporate life functions, and how they can prepare themselves,” says Sameer.

18

CONTEXT / #1 / 2025

A PLEDGE FOR 2047 For Sameer, the initiative ties into a broader national vision. By 2047, the year India celebrates 100 years of independence, the goal is to achieve Viksit Bharat – a fully developed India. Education and entrepreneurship are seen as crucial pathways.

“We have pledged that by 2047 one million students will become employers or founders. A laptop becomes a tool to be part of this journey,” he explains.


LAPTOPS, MENTORS AND THE POWER OF DREAMS

He sees the Mentor Sister Programme as part of that bigger picture: enabling young people to imagine themselves as future leaders and changemakers. Scaling the programme is not without hurdles. New laptops are expensive, and the demand far exceeds supply. While refurbished devices could make a big difference, setting up the right channels for collection, data security and redistribution takes time – and requires the support of more corporate partners. “We could do this on a larger scale if we can use older laptops that still work. New machines are costly, and refurbished devices could reach so many more students,” says Sameer. Another priority is building a community platform to track progress,

connect mentors and students more systematically, and measure impact. “Right now we rely on conversations with NGOs. They say it works, but I want a system where we can actually see it,” he explains. (NGOs – non-governmental organisations, are independent groups that often work closely with local communities to address social issues such as education and health.)

COMPASSION, COURAGE AND HOPE Among the many encounters, one has stayed with Sameer. A girl from a poor family spoke of her dream of becoming a nurse. Inspired by Mother Teresa, she wanted nothing more than to help people, despite lacking the means for education. “Her determination stayed with me. She had no financial resources, but her ambition was crystal clear. That kind of confidence, even without the means, is what this programme is about,” says Sameer. For him, these stories prove the value of international partnerships. “If every girl can talk to a leading corporate mentor, it changes how she sees herself and her opportunities. And cultural exchange matters too – Swedish and Indian companies learning from each other, building systems together. That’s where real development happens,” he says.

CONTEXT / #1 / 2025

19


EVENT

INAUGURATION 20

CONTEXT / #1 / 2025


CONTEXT / #1 / 2025

21


EVENT INAGURATION PHOTO ANDREAS EKLÖF

22

CONTEXT / #1 / 2025


EVENT INAGURATION

CONTEXT / #1 / 2025

23


THE WINDING ROAD TO ISO 27001 24

CONTEXT / #1 / 2025

Marika Särnblom and Pelle Bokedal


THE WINDING ROAD TO ISO 27001 TEXT HANNA BENGTSSON, PHOTO ANDREAS EKLÖF

MARIKA SÄRNBLOM WHAT MAKES YOU A DOER? I’m competitive and solutionoriented, with a strong drive to improve things. I always want to make things work better. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I’m stubborn and don’t give up. I always try to find a way forward. WHAT DRIVES YOU AT WORK? Finding better, smarter ways of working. I want to make things more efficient and deliver real value. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Working out and travelling. Sometimes I work remotely from sunnier locations with my sister. AN INNOVATION YOU CAN’T LIVE WITHOUT… AI – it’s like having a supersmart friend who’s always awake. I use it to spark new ideas, streamline my work and, occasionally, even plan my travels. Life without AI? No thanks! AN INNOVATION THAT’S NEEDED… A calendar that doesn’t just book meetings – but also turns some down when it’s getting too much. Like a personal time manager who knows me better than I know myself.

Getting an entire organisation on board and achieving ISO 27001 certification is no straightforward journey. But for Consat Data and Consat Telematics, it became possible – thanks to persistence, collaboration, and moving towards a common vision. – The journey from everyone saying it was impossible – ’we can’t do this’ – to actually making it happen... it was like stepping straight into the premier league, says Pelle Bokedal.

MARIKA SÄRNBLOM has been CEO of Consat Data since December 2024. She holds a degree in computer science and has specialised in project management, digitalisation, and training. Pelle Bokedal is CISO at Consat Telematics, with a background in R&D, IT and Telematics at Volvo and Ericsson. Pelle holds a Masters degree in Computer Science and a Masters degree in Technology Management. A typical working day is packed with meetings – though the content varies. “I jump between different clients and projects, which makes the days both educational and fun,” says Marika. Pelle describes a similar tempo, though with a more global rhythm: “Consat Telematics operates worldwide. So, the day often starts with early meetings at home, continues at the office, and ends with afternoon Teams calls with Canada and Latin America.” The increasing importance of cybersecurity is something both Marika and

Pelle have noticed in their respective roles – not least due to a more uncertain world and growing digitalisation of critical societal functions. “It’s important to show that we take information security seriously. It’s a prerequisite for us as an IT supplier,” says Marika.

WHERE IT ALL BEGAN ISO 27001 is an international standard for information security management. It provides a structured framework for handling sensitive data – increasingly important as digital threats continue to rise. For Consat Telematics, certification became a necessity to meet customer and upcoming legislation demands such as NIS2. And since Consat Data delivers IT services to Telematics, Consat Data also had to be certified. >>>

CONTEXT / #1 / 2025

25


THE WINDING ROAD TO ISO 27001

“It’s important to show that we take information security seriously. It’s a prerequisite for us as an IT supplier.”

“We probably wouldn’t have got started as quickly if it weren’t for Telematics and Pelle leading the way. But the pressure to be certified now comes from many directions – customers are demanding it too,” explains Marika. Step by step, the team built an information security management structure that could also be implemented at Consat Data. “We went through all the requirements and asked ourselves: is this relevant, how do we address it, and can we prove it? It was an agile implementation, and we worked our way through the process from A to Z,” says Pelle.

GETTING CERTIFIED BUILDS TRUST The road to certification wasn’t easy. In the beginning, many in the organization doubted it could be done – even internally and the work didn’t take off until the later part of 2023

26

CONTEXT / #1 / 2025

when the work became a strategic initiative at Telematics. When the certification finally came through, Pelle Bokedal described the feeling as “stepping straight into the premier league” – a leap made possible by teamwork and a common understanding of the vision. “Both Consat Data and Consat Telematics have worked towards delivering Quality and Security for decades. Everyone in the organization needed to understand that they already do. What was missing is a structure and closing a few small gaps” says Pelle. The work demanded understanding, and collaboration across company lines – and that effort paid off. When the audit was finally carried out, it lasted six days and involved interviews with all line organizations in Data as well as Telematics globally. “Telematics received five minor non-conformities. The usual num-

ber when being ISO27001 certified the first time is around 50. We’re really proud of that – we achieved it together and I was also happy to see that Data only had two.” says Pelle. One of the biggest challenges throughout the process was simply finding the time. “This isn’t something you do on the side. But we’ve learned so much from it and also learned how to make it a part of daily work”, says Marika. Today, both companies hold what they half-jokingly refer to as a kind of driving licence in information security – with structured processes and routines that stand up to scrutiny. “These certificates are mandatory requirements set by most customers,” says Pelle. “They show that we’re organised and follow a structured way of managing information, which saves time and builds trust.” “And we no longer have to turn down assignments due to missing


THE WINDING ROAD TO ISO 27001

certifications,” adds Marika. “We’ve also gained valuable insights that we now use when setting requirements for our own suppliers.”

SECURITY IS NEVER DONE AND CONTINUOUS IMPROVEMENT A MUST But while the certificate is a milestone, the work doesn’t stop there. According to the ISO 27001 methodology, it’s all about continuous improvement, review, and refinement. On the 22-24th of October it was time for the periodic audit. For 3.5 days Consat Data and Consat Telematics were audited in a broad audit which involved colleagues from Sydney to Europe. All earlier non-conformities have been closed. Internal audits and management reviews had been completed and the outcome was three small minor

non-conformities for Data and only one(!) for Telematics. “Consat Data is expanding and focuses on customer success and security. During the year we have both recruited new staff in the area as well as seen our existing staff gaining even more expertise. This makes us confident that we can continue and deliver security despite the increasing threats in the world ”, says Marika. “The security work never stops. Telematics currently explore agentic programming where AI is used to continuously support our developers releasing code that has been verified against known threats as well as security best practices if these agents they find vulnerabilities, we address them before they even happen. At the end of the day our skilled developers are still in full control, but they get to drive a fantastic car” says Pelle.

“While we should be extremely proud of the results in the periodic audit we will not relax. Instead we celebrate and focus on staying ahead of the game”

You must never give up – but sometimes you need to change the approach to solving the problem.

AN INNOVATION YOU CAN’T LIVE WITHOUT… My Weber Go Anywhere – a portable grill with a handle. Incredibly important.

PELLE BOKEDAL WHAT MAKES YOU A DOER? I enjoy solving problems, especially when we do it together. You have to be willing to roll up your sleeves and get close to the details – that’s how you learn. As a leader I have also understood that it is not only about me being a doer, I have to nurture all other Doers making them work towards the same Vision. So essentially: What I do is building Visions and delivering on details together with others HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? Break down and pick oneself up!

WHAT DRIVES YOU AT WORK? The satisfaction of succeeding with something that seemed impossible. That, and the collaboration along the way, making others succeed on reaching a common Vision

AN INNOVATION THAT’S NEEDED… Removable screw caps! It’s impossible to pour and hold at the same time – and for the record, I’ve never thrown one into nature.

WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Boating and spending time with friends and family. Boating life is important to me – this summer I went all the way to Dalen at the end of Telemarkskanalen in the middle of Norway.

CONTEXT / #1 / 2025

27


28

CONTEXT / #1 / 2025


ALONG THE TRAIL AND BACK AGAIN When Peter Brunnsåker took a leave of absence to hike the 4,265-kilometre Pacific Crest Trail, it became a journey filled with people, miles and unexpected moments – including a staring contest with a black bear.

PACIFIC CREST TRAIL THE PACIFIC CREST TRAIL: (PCT) stretches 4,265 kilometres (2,650 miles) along the western edge of the United States, from the Mexican border in California to the Canadian border in Washington. It passes through a remarkable variety of landscapes, from sun-scorched desert and dense forests to snowy mountain passes. DISTANCE: 4,265 km (2,650 miles) TIME TO COMPLETE: Around 4–6 months for a thru-hike

HIGHEST POINT: Forester Pass – 4,009 metres (13,153 feet) WILDLIFE: Hikers may encounter rattlesnakes, black bears, mountain lions, deer and hummingbirds PROTECTED AREAS: The trail passes through 7 national parks and 25 national forests FIRST COMPLETED: The route was officially finished in 1993, though sections were used by Indigenous peoples and explorers long before

STATES: California, Oregon and Washington

CONTEXT / #1 / 2025

29


ALONG THE TRAIL AND BACK AGAIN TEXT HANNA BENGTSSON, FOTO PETER BRUNNSÅKER

“I wanted to quit every day for the first few months. I kept asking myself: what am I doing here?”

“YOU LEARN HOW to manage yourself. You spend twelve hours a day alone with your thoughts.” The hike from southern California to the Canadian border took just over five months. The seed was planted during the pandemic. Peter began watching YouTube videos from the trail – and something about it stuck. A few years later, the timing was right: a project had ended, and Peter took the opportunity to head off. ”You just walk and walk and walk. Each day becomes about covering a certain number of miles. You focus on the next waterhole.”

FROM BLACK BEARS TO BACKPACKERS Along the way, he encountered both people and wildlife – rattlesnakes, hummingbirds and black bears. Fellow hikers came from places like Germany, France and Switzerland. Some became companions for hundreds of miles.

”I came face to face with a black bear once. We had a staring contest – and I won. Eventually, it backed away.” The trail follows the western edge of North America – from desert to high alpine mountains – and takes 5–6 months to complete. The year Peter hiked it, record snowfall forced him to skip some sections at first. But he returned to them later and completed the entire trail. ”I wanted to quit every day for the first few months. I kept asking myself: what am I doing here? How heavy

30

CONTEXT / #1 / 2025

is the pack? How far is it to the next stop? But you get through it – one day at a time. And suddenly, you’ve walked 4,265 kilometres.” Reaching the finish line was a relief, but also bittersweet. After several months in the mountains – far from screens and daily routines – a different kind of life awaited. “I wanted to quit every day for the first few months. I kept asking myself: what am I doing here?”

BACK FROM THE WILD Peter eventually returned to the everyday – and to his role at Consat. But switching environments was nothing new. His journey with the company began back in 2012, with a degree project that led to a permanent position. Today, he’s a consultant for Zeekr, working on infotainment systems for electric vehicles in the European market. ”It’s basically everything that happens on the big screen in the car. Connectivity, radio, media. It’s fun. There’s a lot going on.” He enjoys the mix of variety and stability that comes with being a consultant. Staying at Consat for more than a decade wasn’t something he planned – but he’s never seen a reason to leave. ”I enjoy it here. I have great managers and colleagues. I’ve never felt the need to change.” What drives him in his work today is the fast pace – and the feeling of being in the middle of it all. ”It’s fun, most of the time. There’s always something happening – especially in the role I have now. If you like a bit of chaos, that is,” he says with a laugh.


ALONG THE TRAIL AND BACK AGAIN

PETER BRUNNSÅKER WHAT MAKES YOU A DOER? When people and processes say no, I try to find a way. Sometimes you just have to solve the problem. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I break them down. One step at a time. WHAT KEEPS YOU MOVING FORWARD – EVEN WHEN THINGS GET TOUGH? On the trail, you always had a goal. It was tough at first – I wanted to quit every day for the first few months. But you take it one day at a time. WHAT’S IMPORTANT TO YOU IN A TEAM? Working together. Openness and communication – not acting as individuals, but as a group. WHAT DO YOU LIKE TO DO IN YOUR FREE TIME – WHEN YOU’RE NOT WALKING 4,265 KILOMETRES? Going for walks in the forest in autumn, hanging out with friends, playing with my nieces and nephews. Going out for a beer. AN INNOVATION I CAN’T LIVE WITHOUT… Internet. AN INNOVATION THAT’S NEEDED… A teleporter to skip those long flights…

CONTEXT / #1 / 2025

31


BUILDING MOMENTUM WHERE THE SUN RISES TEXT HANNA BENGTSSON, PHOTO RIKARD WINDH

BUILDING MOMENTUM WHERE THE SUN RISES When Swedish tech company Combain set out to grow internationally, they needed a partner who could support both people and projects. With Consat Orahi, they found just that – and more. Today, their partnership is powering fast, flexible and future-ready innovation.

RIKARD WINDH FOUNDED Combain after discovering GPS in the Nokia N95. But the story started long before that – when he was 15 and got his first computer. He’s been programming ever since. Combain builds technology that helps track connected devices, both indoors and outdoors – a complement to GPS. Their solutions are used in everything from IoT systems to panic buttons and body-worn cameras for personal safety. A few years ago, the company signed an agreement with a major Indian telecom operator. But the deal came with a request: local presence. For a small Swedish tech firm, that meant finding the right partner on the ground. “We’d already worked with consultants in India, but we needed something more scalable. Through Business Sweden, we got in touch with Arun Bhati and Sameer Khanna at Consat Orahi – and it was love at first sight. It clicked for both of us right away,” says Rikard.

THE FRAMEWORK BEHIND THE TEAM Since then, Combain has built a team of ten engineers based at Consat

32

CONTEXT / #1 / 2025


BUILDING MOMENTUM WHERE THE SUN RISES

“This isn’t just a delivery function. It’s a longterm partnership where we share responsibility, ambition and outcomes.” Orahi’s office in Gurugram. The team includes front-end and back-end developers, QA specialists and technical leads – all part of a product-oriented setup designed for speed and longterm scalability. The model builds on a delivery framework developed across Consat’s global digital offering, led by Vinay Dhar, who brings together technical expertise and structured collaboration to deliver results beyond a single project. “At Consat, we believe the way we structure collaboration directly shapes speed, scalability and long-term value. For Combain, we’ve combined agility with long-term growth through dedicated POD teams, shared resources that flex with evolving needs, and digital engineering practices that shorten time-to-market,” says Vinay Dhar. With deep capabilities in digital transformation, cloud, AI, IoT and Industry 4.0, the local team at Consat Orahi plays an active role in shaping the product roadmap – not just executing it. “This isn’t just a delivery function. It’s a long-term partnership where we share responsibility, ambition and outcomes,” Vinay adds.

A PLATFORM FOR LONG-TERM COLLABORATION The model is based on clarity and trust. While Combain leads product development, Consat Orahi handles everything around it – from recruitment and onboarding to infrastructure, HR and ongoing team support. But their role doesn’t stop there. With dedicated tech leads and senior developers on site, Consat Orahi is deeply involved in day-to-day development work, architecture discussions and long-term product planning. “They’ve built a great setup for us. The offices are fantastic, and they take care of all the practicalities of running a local operation. That gives us room to focus on what really matters: the product, the customers and scaling the business,” Rikard explains. The collaboration has enabled Combain to deliver on high-priority projects – including real-time tracking systems now used in multiple US correctional facilities, with a local partner helping them expand further. The ability to move fast and take on new projects would not have been possible without a well-functioning team and a partner who understands >>>

ABOUT COMBAIN ◆ Swedish tech company headquartered in Lund ◆ Founded in 2009 as a spinoff from a Sony Ericsson research project ◆ Originated to reduce the power demands of GNSS-based positioning ◆ Offers global indoor and outdoor positioning services based on radio technologies ◆ Developed one of the world’s largest Cell ID positioning databases ◆ Used in applications such as IoT tracking, personal safety and emergency response ◆ Runs ongoing research on indoor positioning in collaboration with Lund University

CONTEXT / #1 / 2025

33


BUILDING MOMENTUM WHERE THE SUN RISES

COMBAIN X CONSAT ORAHI Partnership Launched: Aug 2024 Delivery Model: Product-Oriented Development (POD) Team: 11 specialists spanning full stack software development, QA, and technical leadership Ramp-up Speed: Fully operational within weeks

“You have to be out there, show your product, meet customers, and build local bridges. Sweden is so small – just ten million people. India has 1.4 billion. If you want to grow, you have to dare to go out into the world.”

34

CONTEXT / #1 / 2025

Agile Enablement: Continuous support for agile practices, such as sprint planning, code reviews, and CI/CD pipelines, ensures iterative, high-quality delivery Digital Domain Focus: By integrating domain knowledge with technical expertise, support functions bridge business requirements and software execution Support Services: Employee recruitment and retention, local infrastructure, tooling, and work-

space management allow the team to focus on delivering software Location: Gurugram, India (LEED Platinumcertified facility) Compliance: ISO 27001 certification in progress Outcome: Scalable setup, accelerated delivery, and long-term stability

both the product and the tech. “We’ve grown without external capital, so finding a smart, cost-efficient way to expand has been crucial. Now we’ve got a strong, integrated team in India that we couldn’t have built on our own.”

and draw on Consat Orahi’s wider network when new roles are needed. “I’ve been to Calcutta, Delhi, Mumbai and many other places. I really enjoy it. The people are so generous and take care of you – it’s just a very positive place to work.”

LOCAL KNOWLEDGE, GLOBAL MINDSET

SCALING SMART

One of the key success factors, Rikard says, is the cultural and technical understanding that Consat Orahi brings. “Arun and Sameer had worked at Ericsson and lived in Sweden. That made a big difference – not just in communication, but in shared values. Our first major customer was also Ericsson, so it felt like coming back to family in a way.” The partnership also allows for flexibility. Combain can test talent through internships, scale quickly,

Combain is currently in an intense development phase, with multiple new features in the pipeline and growing global demand. “We’re at a stage where delivery capacity is everything,” Rikard says. “The tech works – now we need to scale it effectively. That’s why this partnership is so important.” Looking ahead, the company is eyeing further growth in the US, Europe and Asia. And as always, the mindset remains the same: work smart, stay lean – and partner well.


LEARNING BY DOING – TOGETHER TEXT HANNA BENGTSON, PHOTO ANDREAS EKLÖF

LEARNING BY DOING – TOGETHER Consat’s new intranet wasn’t built in a day – nor by an external agency. It was built in-house, by colleagues. And it has taken its time. The project brought together developers, designers, project managers and administrators. This became a chance to learn, connect and create something that will benefit the entire company. In late 2025 it’s set to launch. >>>

“EVERYONE WHO JOINED added something. And we’ve all learned from it. You get to work hands-on with the same tools we use in customer projects – agile methods, server setup, coding – but in a collaborative, low-risk way. That’s incredibly valuable,” says Per Claeson, .NET developer and consultant at Consat.

CONTEXT / #1 / 2025

35


LEARNING BY DOING – TOGETHER

FROM NEED TO INITIATIVE

“You get to work hands-on with the same tools we use in customer projects – agile methods, server setup, coding – but in a collaborative, low-risk way. That’s incredibly valuable.”

THE INTRANET PROJECT PROJECT GOAL Replace the old in-house intranet (built in 1998) with a modern, intuitive and scalable platform. TECHNOLOGY STACK .NET (backend), React (frontend), same database structure as previous system. IMPROVEMENTS Updated UI, reduced manual admin, improved maintainability. DEVELOPMENT APPROACH Built entirely in-house by Consat employees – developers, project managers, designers and administrators – over time.

36

CONTEXT / #1 / 2025

The idea for a new intranet grew out of a practical need: the system for registering project numbers was reaching its limits. At the same time, there was an opportunity to rethink the structure and update the old platform, originally built in 1998. The previous system was still functional, but it relied on outdated technology and no longer reflected how Consat actually works today. The decision was therefore made to build something new – and to build it in-house. The technical setup would combine .NET and React, with a refreshed interface and expanded functionality. Just as important was the way it would be developed: collaboratively, using the skills and ideas already within Consat.

BUILT BY MANY The new intranet has been shaped by many people over time. Some joined early, others came in between assignments. The team has evolved with the company’s flow and with the input of each contributor. At first, some tasks seemed simple but turned out to be more complex – especially when everyone had different ideas about how things should look or work. One person might call a feature unnecessary while another insists it’s essential. Balancing those perspectives became part of the process, and ultimately what made the collaboration real. “Sometimes you think something will be easy – and then it’s not. And everyone has a different opinion on how things should look. But the collaboration has worked. Every person has done their part, and we’ve had fun along the way,” says Per. The structure and database from the previous system remain, but the experience is entirely new. The interface is more intuitive, the visuals are up to date, and many manual steps are now automated.

DRIVEN BY REAL NEEDS The process of building the intranet turned out to be just as meaningful as the result. It wasn’t a theoretical exercise but a practical one, grounded in real users, longterm support and cross-company collaboration. Developers, project managers and even sales teams were involved, creating new connections and shared understanding along the way. The collaborative nature of the project also brought new relationships. “You don’t just build a system, you build relationships. I’ve talked to people I wouldn’t normally interact with, learned what they need and how we can help solve it. We also talked to people who actually use the system. That helped us make the right improvements and cut down on admin,” says Per.

READY, SET, LAUNCH The intranet is expected to go live late in 2025. But the team already knows it won’t end there. Any good system needs to grow, and plans are already forming for future integrations – such as linking with the finance system and Teams. The core is in place, but the work of improving and expanding will continue. After all, no project is ever truly finished; everyone wants their systems to connect seamlessly with everything else. This is just the beginning. And what they’re proudest of? “The collaboration. We’ve had fun, worked together and created something that’s truly ours,” says Per.


PER CLAESON WHAT MAKES YOU A DOER? Everyone’s a Doer, really. It’s the environment that shapes you. If the people around you are engaged, you will be too. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I try to get some distance, reflect and then come back with new energy. WHAT DRIVES YOU AT WORK? Being around others who are motivated – it rubs off. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Weightlifting, hanging out with friends. And sometimes fishing or hunting. AN INNOVATION YOU CAN’T LIVE WITHOUT… ChatGPT – and mobile phones. AN INNOVATION THAT’S NEEDED… A vaccine for diabetes – that would really make a difference.

“You don’t just build a system, you build relationships. I’ve talked to people I wouldn’t normally interact with, learned what they need and how we can help solve it.”

CONTEXT / #1 / 2025

37


VISIT

ONSALA 38

CONTEXT / #1 / 2025


CONTEXT / #1 / 2025

39


VISIT ONSALA PHOTO ANDREAS EKLÖF

40

CONTEXT / #1 / 2025


VISIT ONSALA

CONTEXT / #1 / 2025

41


NEXT STOP: CALGARY TEXT HANNA BENGTSSON, PHOTO STOCK

NEXT STOP: CALGARY At the foot of the Rockies lies the bustling city of Calgary. Whether you’re commuting downtown, heading to the Calgary Stampede or spending a Sunday at the zoo, the system keeps the city connected. And now, thanks to a new partnership with Consat Telematics, it’s getting a major digital upgrade. WITH ONE OF the fastest-growing metropolitan populations in Canada, Calgary is a city on the move. That momentum places new demands on public transport – making digitalisation and reliability more important than ever. Calgary Transit operates more than 1,000 buses and a light rail network across 160 routes. Behind the scenes, its real-time information and dispatch systems have long played a critical role: keeping vehicles moving, passengers informed and operations running smoothly. But the system is ageing, and the time has come for a full-scale upgrade. In early 2025, Consat Telematics was selected to deliver just that. The new solution will replace Calgary’s existing setup with a modern, scalable and modular system designed to support the city’s growing population and future mobility ambitions.

42

CONTEXT / #1 / 2025

POWERING PUBLIC TRANSPORTATION The project implements a fully integrated CAD/AVL/APIS platform combining hardware and software. Designed for seamless integration, it connects with Calgary’s existing infrastructure while enhancing core functions. These include more accurate real-time passenger information, improved coordination across buses and light rail, better schedule adherence, advanced operational tools, and on-board navigation and displays for drivers. The upgrade also adds new safety features and a sophisticated yard management system to optimise vehicle movement and maintenance. Overall, the project aims to provide a more reliable, data-driven public transport service, ready to meet both current needs and future challenges.

CALGARY TRANSIT X CONSAT TELEMATICS PROJECT SCOPE Replacement of Calgary Transit’s CAD/AVL/APIS system TRANSIT NETWORK 1,000+ buses and the CTrain Light Rail Transit (LRT) TECHNOLOGY Real-time vehicle tracking, dispatching, passenger information GOALS Improved passenger experience, operational efficiency, and safety FEATURES Advanced yard management, on-board navigation, real-time data LOCATION Calgary, Alberta, Canada STATUS Contract awarded, project in implementation phase PARTNER The City of Calgary


NEXT STOP: CALGARY

“By implementing our Consat Telematics Solution, along with advanced yard management, we will empower Calgary Transit to achieve unparalleled operational excellence and provide real-time information to passengers, ensuring a seamless transit experience.” MUST-SEE SPOTS ACCESSIBLE BY CALGARY TRANSIT Calgary Tower The city’s iconic observation tower

Calgary Zoo A family favourite, home to over 100 species

Calgary Stampede Grounds Home to the famous annual Calgary Stampede

Stephen Avenue Walk Popular pedestrian street with shops and restaurants

Prince’s Island Park A peaceful urban park on an island

Peace Bridge The striking red pedestrian bridge over Bow River

GREENER JOURNEYS ACROSS ALBERTA Spanning the wide-open landscapes of Alberta, Calgary Transit is embracing change with a system built for the future. With installations in cities across the world, Consat Telematics is a recognised leader in intelligent public transport systems. The Calgary project builds on that legacy with a delivery that is not only future-proof, but also focused on the daily experience of riders and operators alike. It helps the network manage rising ridership, reduce environmental impact and prepare for electrification – all while continuing to provide safe, reliable and inclusive service. “Our collaboration with Calgary Transit is a testament to our dedication to proactive innovation and customer-centric solutions. By implementing our Consat Telematics Solution, along with advanced yard management, we will empower Calgary Transit to achieve unparalleled operational excellence and provide real-time information to passengers, ensuring a seamless transit experience,” says Roger Sauve, COO of Consat Telematics Group.

CONTEXT / #1 / 2025

43


BREWING IDEAS ACROSS BORDERS TEXT HANNA BENGTSSON

BREWING IDEAS ACROSS BORDERS DID YOU KNOW? Fika is a cherished part of Swedish culture. It’s a moment to pause, share coffee and something sweet, and enjoy each other’s company. Less about caffeine and more about connection. In India, the closest equivalent might be a spontaneous chai break – a shared cup of tea that brings people together in warmth, hospitality and conversation. The drinks may differ, but the spirit is the same: taking time for people, not just productivity.

At Consat Orahi’s Gurugram office, a traditional Swedish fika became the springboard for something much bigger – a joint ambition to empower one million student entrepreneurs across India. AT FIRST GLANCE, it looked like any other afternoon gathering: coffee, conversation and cinnamon buns in the Gurugram heat. But the event, hosted at Consat Orahi’s office, had a clear purpose. It marked the first formal presentation of 1 Million Founders, an initiative that aims to support one million student entrepreneurs across India by 2030. The program brings together education, mentorship and hands-on experience to help young people build skills and confidence. The fika gathered Swedish companies operating in India to explore how they might engage with the initiative. It also created a space to connect informally around shared values, cultural curiosity and long-term thinking.

FRESH-GROUND COFFEE AND CONNECTION Fika, the Swedish tradition of pausing together over coffee, was deliberately chosen as a bridge between two work cultures. Instead of a seminar or pitch session, the gathering invited reflection, conversation and openness. It also captured a core idea behind 1 Million Founders: that lasting impact comes not only from frameworks and strategies, but from trust, shared purpose and human connection. Several companies expressed interest in future involvement through mentoring, knowledge exchange or partnerships.

SHAPING IMPACT BY POURING A CUP For Consat Orahi, the event reflects a wider approach to innovation – inclusive, sustainable and rooted in real-world engagement. 1 Million Founders is part of the company’s ongoing mission to build long-term impact by working across borders and generations. The fika became a starting point. And it reminded everyone present that even small, thoughtful gestures can set larger things in motion.

44

CONTEXT / #1 / 2025


TWO WEEKS OF WARMTH IN INDIA In early 2025, two Consat colleagues travelled east and came home with new friendships, fresh perspectives and a deep appreciation for cross-border collaboration. >>>

45


TWO WEEKS OF WARMTH IN INDIA TEXT HANNA BENGTSSON, PHOTO JENNY FREDÉR

“The warmth was overwhelming. They had prepared everything, even a welcome ritual. It was beautiful.”

JENNY FREDÉR, Marketing Director at Consat, and Ragnar Hallgren, Executive Vice President at Consat Engineering, arrived in India to a welcome they’ll never forget. Not just garlands and incense – but open arms, curious minds and heartfelt conversations. From strategy talks and school visits to celebration cakes and social gatherings, the journey became a celebration of connection, culture, and what can happen when people truly meet. “You don’t really know someone until you meet in person. That’s when everything clicks,” says Ragnar.

A SHARED TABLE IN BANGALORE The trip began in Bangalore, where Netgroup Engineering India had organised a series of strategic workshops. The welcome was warm and everything thoughtfully arranged. Alongside the workshops, several customer meetings were also held, bringing insights and inspiration. While each company within the group operates independently, the workshops focused on how to work together under the Netgroup banner – as one united team. “The setup is unique. We’re independent companies under a shared umbrella, and there’s so much to learn from each other. Consat has been part of Netgroup in Sweden for over 25 years – now we’re building those collaborations globally as well. The 46

CONTEXT / #1 / 2025

days were truly fruitful, giving us both alignment and a clear plan for how to take Netgroup India to the next level,” says Jenny. From Bangalore, the team travelled north to Gurugram – home to Consat Orahi. There, Jenny and Ragnar were met with flower garlands, incense, and a traditional welcome ceremony. The visit included everything from formal introductions to relaxed conversations, all infused with generosity and joy. “The warmth was overwhelming. They had prepared everything, even a welcome ritual. It was beautiful, and something we in Sweden could truly learn from,” says Jenny.

ACROSS CULTURE, BUSINESS AND EDUCATION Between customer meetings, the programme also included some truly memorable experiences. One highlight was the Swedish Embassy event in Delhi, where the new Volvo XC90 Facelift was unveiled. It was a grand celebration blending Swedish and Indian culture – from ice sculptures and traditional food to painting your own Dala horse and even glassblowing inspired by Kosta Boda. Celebrities mingled with business leaders, creating an atmosphere of both festivity and opportunity. The team also visited Business Sweden, an organisation that plays a vital role in opening doors for

Swedish companies establishing themselves in India. Their support for collaboration and exchange was described as an invaluable asset moving forward. Another important part of the journey was meeting students. Over two days, Jenny and Ragnar visited three schools connected to the 1 Million Founders programme, together with local colleagues. The discussions focused on innovation, entrepreneurship, and technology more broadly. At two of the schools, they were even invited – to their surprise – to take the stage and share their experiences. “We were impressed by the level of curiosity and the questions they asked,” says Ragnar. “It was spontaneous, fun and inspiring. The whole initiative is run by an incredible team fronted by Dr Neha Raghav and Priyanka Sharma. We see tremendous power in this programme – not only for India, but with the potential to grow globally. In many ways it reminds me of UF in Sweden, and I would love to bring our power duo here to give new energy to that student programme and help create even more entrepreneurs,” says Jenny. >>>


JENNY FREDÉR WHAT MAKES YOU A DOER? I take action. I’m not passive. I roll up my sleeves and look for opportunities. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I try to see the opportunity in the challenge, both at work and at home.

WHAT DRIVES YOU AT WORK? I want to move forward. If I don’t have anything to do, I find something – and I love working with innovative people.

AN INNOVATION YOU CAN’T LIVE WITHOUT… My smartphone – for everything, really. AN INNOVATION THAT’S NEEDED… A cure for cancer and diabetes.

WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Being in nature – mountainbike cycling, going to the gym, spending time with family and friends.

CONTEXT / #1 / 2025

47


1 MILLION FOUNDERS ◆ An initiative to equip India’s young generation with the skills to create jobs ◆ The goal is to reach one million student founders in India by 2030 ◆ The focus is on innovation, entrepreneurship, and problem-solving Read more in the feature article about 1 Million Founders in this issue.

48

CONTEXT / #1 / 2025


TWO WEEKS OF WARMTH IN INDIA

“The team at Consat Orahi is incredibly sharp – they take initiative, embrace new tech and show what being a Doer really means.”

RAGNAR HALLGREN WHAT MAKES YOU A DOER? I’m practical. I like to make things – especially outside Excel.

BETWEEN CHAOS AND CALM The two-week journey wasn’t all business. There was also time to experience Delhi’s old town at dawn, watching the city wake up, visit Taj Mahal and to celebrate Consat Orahi’s three-year anniversary – complete with cake, singing, and team spirit. Personally and professionally, the trip left a mark. “It’s given me a deeper sense of connection – and calm. Even though India is busy and full of energy, there’s a peacefulness to it. I felt completely at ease. It’s like calm within the chaos – and I love the whole karma mentality,” says Jenny. For Ragnar, the trip brought not just insight, but perspective. “Half of India’s population is under 25. There’s so much potential. The team at Consat Orahi is incredibly sharp – they take initiative, embrace new tech and show what being a Doer really means. The future lies in working together and taking advantage of it.”

LOOKING AHEAD – AND WANTING TO RETURN The visit made one thing clear: face-to-face meetings matter. And so does trust. “We have everything to gain from working more closely across borders. It’s about people, competence and scalability. The real power lies in the collaboration between India and Europe – that’s how we can scale up. Cooperation between the EU and India isn’t just the future, it’s here and now. I’d love to spend a few months working from India – or have more people travel in both directions,” says Jenny. Ragnar agrees: “I’m looking forward to bringing more of that knowledge and culture back to Sweden. There’s so much to share.”

HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? Take a step back, adapt, and keep going. WHAT DRIVES YOU AT WORK? Solving technical challenges and working with people. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Fixing things, home projects and climbing. AN INNOVATION YOU CAN’T LIVE WITHOUT… A chainsaw – it’s brutal work otherwise. AN INNOVATION THAT’S NEEDED… A cooking machine. I enjoy cooking but never have the time.

CONTEXT / #1 / 2025

49


SHAPING CODE, SHAPING CAREERS She joined Consat four years ago with a C++ background and ambition to lead. Today, Miki Swahn divides her time between running complex software projects for a customer in the mobility sector and helping Consat’s engineers find assignments where they can thrive. – We start with our people, what they want to do and where they want to grow, and then find the right customer for that journey.

50

CONTEXT / #1 / 2025


CONTEXT / #1 / 2025

51


MOST OF MIKI’S WEEK is spent as a project manager and consultant, with the remaining time devoted to business development at Consat. The dual role means her days vary widely: “No two days look the same,” Miki says. “One morning I might be interviewing a candidate, in the afternoon I’m deep in technical discussions, and later I’m on a call matching consultants with new assignments. I enjoy that mix – it keeps things exciting.”

SMARTER SHIFTING, LOWER EMISSIONS Miki has spent the past year as project manager for a truck manufacturer focusing on optimising fuel use through smarter gear selection. The latest step takes that concept further: when the truck goes downhill, the gearbox disconnects and the engine can be completely switched off, resulting in zero fuel use and zero emissions. “It’s the first time this has been implementedin a heavy duty truck. We’ve filed patents for some of the technology, making it a groundbreaking solution in the industry,” Miki says. “The truck rolls smoothly with the engine completely off. When the driver accelerates or brakes, the eng-

52

CONTEXT / #1 / 2025

ine restarts instantly, and you barely notice it.” Behind the scenes, it’s a complex interplay between several systems. Even when the engine is off, the vehicle must retain steering assistance, braking power and a stable 24-volt supply for all onboard electronic control systems. “What’s particularly clever is that we can start the engine without using the starter motor. The motion from the drive axle spins it up automatically, which makes the process both smooth and gentle on the components,” Miki explains and continues: “It’s been very well-recieved by the drivers. If you don’t know it’s happening, you’d never notice. You just see the engine speed drop to zero and then rise again as the engine starts.”

“It’s the first time this has been implemented in a heavy duty truck. We’ve filed patents for some of the technology.”

ADAPTING TECH TO LOCAL REALITIES For Miki, one of the most rewarding parts of working at Consat is the chance to move between different domains. Her own experience spans powertrain, ADAS and infotainment, with the common thread of leading software for electronic control systems. “In infotainment I worked on radio algorithms and RDS handover logic. The system jumped too quickly between frequencies when reception was poor, so we implemented a logic with hysteresis that kept it steady and made the radio more user-friendly.” She also worked with lane keeping, where supplier solutions needed adjusting for Swedish conditions: “The Lane Keeping function was developed abroad, for different lane markings. In Sweden, we have narrow roads in the countryside where speed can be 70km/h and line of sight limited. If the road is under certain metres wide there is no middle line. Our camera system interpreted that as a wide lane in one direction, which was unpleasant when there is an oncoming vehicle. We developed new thresholds to solve the problem.”


SHAPING CODE, SHAPING CAREERS TEXT ENGLA JONSSON, PHOTO ANDREAS EKLÖF, ILLUSTRATION PATRIK PALOVAARA & ANDREAS EKLÖF

“We don’t force everyone up the same ladder.”

MIKI SWAHN WHAT MAKES YOU A DOER? I get things done! HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I gather colleagues with the right skills and we focus on solving the problem together. WHAT DRIVES YOU AT WORK? Achieving results together with others.

GROWTH THAT FITS THE INDIVIDUAL Miki highlights Consat’s approach to career development as one of its greatest strengths. Unlike rigid ladders with fixed titles, Consat offers tailored paths. The new career framework maps out options whether someone wants to pursue leadership or deepen as a specialist. “We don’t force everyone up the same ladder. We start with our people – what they want to do and where they want to grow – and then find the right customer for that journey,” Miki says and continues

“For me, Consat is a stable home base with real opportunities. You’ve got support from your manager, good benefits and job security – and at the same time, the freedom to explore new domains and take on challenges.” Asked what she would say to anyone considering Consat, Miki is clear: “If you want to keep learning and try new things – with a manager who backs you and a company that feels like a stable home – this is a great place. The range of assignments is huge, so you can continuously explore and grow.”

WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? I’ve got lots of hobbies! I love the outdoors – skiing, kayaking, hiking – but also culture, art, concerts and food. AN INNOVATION YOU CAN’T LIVE WITHOUT… My Airpods that seamlessly connect with my phone. AN INNOVATION THAT’S NEEDED… A recycling system for more types of packaging – yoghurt, butter, ice cream – not just PET bottles.

CONTEXT / #1 / 2025

53


LATIN AMERICA ON THE MOVE TEXT ENGLA JONSSON, PHOTO DAVI COSTA – UNSPLASH, ANDREAS EKLÖF, ELETRA

LATIN AMERICA ON THE MOVE Over the past few years, Consat Telematics has built a firm foothold in Brazil, supporting the transition to cleaner, smarter and more efficient public transportation. With long-term collaborations such as Eletra and newly signed projects like Goiânia, the company is now entering a new phase of growth across Latin America. – Brazil moves on wheels. With more than 200 million people and a strong public transportation culture, the region offers enormous potential for advanced telematics systems, says Ricardo Marcon, Head of Customer Market Unit Brazil at Consat Telematics.

54

CONTEXT / #1 / 2025

IN BRAZIL, BUSES ARE the backbone of public transportation. While a few major cities operate metro or tram systems, most urban mobility still happens on roads. In medium-sized cities, more than 30 percent of people commute by bus, and in larger cities it can be 50 percent or more. During the past decade, there’s been a major policy shift. The Brazilian government is now providing incentives to replace diesel vehicles with electric alternatives, creating momentum for OEMs and operators to invest in electromobility. “Public transportation here is essential. It connects people to work, education, healthcare – to life itself. And it needs to be efficient, safe, and sustainable. That’s where we come in,” Ricardo says. >>>


CONSAT TELEMATICS IN BRAZIL ◆ Active since 2021, active in the regions since 2010 through partnership with Volvo ◆ Fleet Management solution and onboard Vehicle Computer supplier for Eletra – every bus equipped with Consat Telematics

◆ New Goiânia project: 1,400 vehicles, completion by 2026 ◆ Del Rey project: 300 vehicles with Driver Coaching and vehicle telematics in São Paulo ◆ Passenger counting systems for Lines 8 & 9 of CPTM in São Paulo: record 1.1 million+ daily boardings

CONTEXT / #1 / 2025

55


LATIN AMERICA ON THE MOVE

“It’s not just about business growth. It’s about improving lives – making daily commutes smoother, cleaner, and more efficient for millions and millions of people.”

Consat Telematics delivers a fully integrated system that covers everything from fleet and vehicle management to driver coaching, passenger information and electromobility. The platform is built to handle mixed fleets – both diesel and electric – a crucial feature as operators transition gradually to zero-emission transport. “Latin America is very price-sensitive. By combining everything into one modular platform, we help operators get maximum value for their investment while keeping running costs low,” he adds.

PARTNERING WITH PIONEERS: ELETRA One of Consat Telematics’ strongest collaborations is with Eletra, Brazil’s leading e-bus manufacturer. The partnership began in 2022 and has grown rapidly as Eletra is delivering across the country.

56

CONTEXT / #1 / 2025

Today, every bus leaving Eletra’s factory is equipped with Consat Telematics hardware and software as standard – making Consat an official OEM supplier. “For Eletra, connectivity is crucial,” Ricardo explains. “By having our telematics system built into every vehicle, they gain a continuous flow of data – from energy consumption to maintenance alerts. This allows them to serve their customers better.” The collaboration has grown at an impressive pace. “In just one year, we have more than doubled our deliveries to Eletra. And with demand for electric buses rising across Brazil, there are no signs of slowing down. It’s a great example of partnership in action – we grow together,” says Ricardo. >>>


RICARDO MARCON WHAT MAKES YOU A DOER? I want to make a positive impact on people’s lives. Millions rely on buses every day, and improving public transportation directly improves their quality of life. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? In Brazil, we learn resilience early – creativity and teamwork are essential. You find solutions together. WHAT DRIVES YOU AT WORK? Empathy. We’re all in the same boat – if everyone does their part with care and respect, we create a better world.

AN INNOVATION YOU CAN’T LIVE WITHOUT… Professionally wise, the smartphone and cloud-based solutions, like Microsoft 365, allows me to resolve a lot, especially when I’m travelling. In a dynamic world, timing is very important. I’m now getting used to using AI tools daily in my work and realised there’s a whole new world out there that can help me have a more productive day. AN INNOVATION THAT’S NEEDED… In Brazil, I believe that a well-developed infrastructure for sustainable mobility – systems and charging networks that interconnect different modals and technology types: from buses, to trams, Trolleybuses, bikes, scooters and e-cars, for seamless travel.

WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Cycling, trekking, and music. I also volunteer at charity events that raise funds for children in need.

CONTEXT / #1 / 2025

57


LATIN AMERICA ON THE MOVE

A MILESTONE PROJECT: GOIÂNIA Further north, the city of Goiânia has chosen Consat Telematics for a largescale upgrade of its public transportation system – a project covering around 1,400 vehicles to be completed by 2026. For Ricardo and his team, this represents both a technical and symbolic breakthrough. “We’ve worked with Goiânia before – our first system there was installed over 15 years ago, through a collaboration with Volvo. They know our quality, but the challenges have evolved. They needed a flexible and integrated solution, and we were ready to deliver it.” Several features proved decisive in winning the tender: the ability to integrate with traffic-light priority systems, manage a mixed fleet, and provide advanced driver coaching functionality. The project will serve as a benchmark for Brazilian ITS development. “Goiânia will be a reference case for us. It’s one of the first cities in Brazil where we can deploy the full range of our technology. We believe it will inspire other municipalities to follow,” he says.

58

CONTEXT / #1 / 2025

BUILDING FOR THE LONG TERM Ricardo believes that local presence is key to Consat’s success in Latin America. “Technology alone isn’t enough. You need to understand the market – its realities, its challenges, its people. Being here, working side by side with customers, makes all the difference.” Like many parts of the world, Brazil’s public transportation sector was hit hard by the pandemic. Ridership fell by up to 20 percent in some cities, while traffic congestion increased. But looking ahead, he sees momentum. “Governments and operators now realise they need to invest in intelligent systems to stay competitive. By 2030, we expect at least 30 percent growth in ITS adoption in Brazil’s major cities. Consat Telematics will play an important role in that transformation,” he says and continues: “It’s not just about business growth. It’s about improving lives – making daily commutes smoother, cleaner, and more efficient for millions and millions of people.”


“By 2030, we expect at least 30 percent growth in ITS adoption in Brazil’s major cities. Consat Telematics will play an important role in that transformation.”

CONTEXT / #1 / 2025

59


EVENTS PHOTO LINDHOLMEN SCIENCE PARK

LINDHOLMEN OPEN DAY 60

CONTEXT / #1 / 2025


EVENTS

CONTEXT / #1 / 2025

61


“I’ve seen students from the most unexpected corners of India pitch confidently to top investors.” 62

CONTEXT / #1 / 2025

From the left: Priyanka Sharma, Arun Bhati, Dr Neha Raghav


A MILLION FOUNDERS TEXT HANNA BENGTSSON, PHOTO ANDREAS EKLÖF, ARUN BHATI

IN A LAND BRIMMING WITH TALENT, A MILLION FOUNDERS RISE Led by Consat Orahi, the 1 Million Founders programme bridges Swedish innovation with India’s energy and scale, bringing entrepreneurial thinking into everyday school life. – The future of our country depends on how well we equip our youth not just with knowledge, but with the ability to create, lead, and innovate, says Dr Neha Raghav, Program Director. >>> CONTEXT / #1 / 2025

63


PRIYANKA SHARMA WHAT MAKES YOU A DOER? I don’t wait for conditions to be perfect. I believe in progress over perfection. Being a doer means turning intent into impact, every single day. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? Challenges sharpen your strategy and show you where the cracks are. I don’t see them as failures; I see them as field feedback.

WHAT DRIVES YOU AT WORK? Purpose and people. I’m deeply driven by the responsibility of shaping ecosystems that outlive people. I’m driven by impact that’s measurable and human. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? I’m a mother of two daughters, and that role keeps me grounded. I love storytelling, and spending time with grassroots artisans. I also find joy in music, conversations over tea, and quiet reflection that fuels better leadership.

INDIA IS RICH IN TALENT, yet many students only meet innovation after school. The inspiration for 1 Million Founders came from that gap, and from a belief that exposure to creativity, problem-solving and venture thinking must start earlier. The programme began with a pilot in 2024, and the response from teachers, mentors and students was immediate and strong. Now, in 2025, the programme is scaling up. By the end of the year, it will reach around 100 schools and 50,000 students, offering structured entrepreneurial learning and exposure to innovation across different regions. “Our goal is for over one million students to emerge empowered to lead, innovate, and contribute meaningfully to economic growth and societal advancement,” says Arun Bhati, Founder and CEO of Consat Orahi and 1 Million Founders.

64

CONTEXT / #1 / 2025

AN INNOVATION YOU CAN’T LIVE WITHOUT… Voice technology. Whether it’s our Locate Services being integrated with Alexa for our GPS-enabled buses or AI mentors in student startups, voice tech makes information accessible and humane. It’s intuitive, inclusive, and powerful. AN INNOVATION THAT’S NEEDED… A humanized AI mentor for every student, especially those without access to tutors or guidance at home. That’s a dream we’re already building with Consat Orahi AI Masters.

FROM CLASSROOM TO CHANGEMAKER In the programme, students begin with workshops that build an entrepreneurial mindset and spark curiosity. Students learn to observe, question and think beyond the obvious. In teams, they tackle real-world problems, develop solutions and turn prototypes into business models with help from mentors and industry experts. >>>


“They stop looking for permission. They start building for their families, for their communities, for the planet.”

CONTEXT / #1 / 2025

65


A MILLION FOUNDERS

DR NEHA RAGHAV WHAT MAKES YOU A DOER? My ability to move from vision to action quickly. I don’t wait for perfect conditions – I create progress in real-time. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I’ve learned to see challenges not as setbacks, but as redirections – signals that there’s something we need to revisit, refine, or reimagine. WHAT DRIVES YOU AT WORK? Every decision I take is guided by one question: “Will this create real value for the student?” That clarity keeps me focused, no matter how complex the challenge. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Whether it’s a page filled with verse, or an evening spent with my family, these are the moments that replenish me. AN INNOVATION YOU CAN’T LIVE WITHOUT… It has to be the smartphone, not for its noise, but for its possibility. AN INNOVATION THAT’S NEEDED… A scalable, human-centered ecosystem for early mindset transformation, especially in education

66

CONTEXT / #1 / 2025

Dr Neha Raghav, Program Director, has seen that change first-hand. Working closely with her is Priyanka Sharma, Growth and Strategy Director. “It’s an intensive, hands-on experience that goes far beyond the classroom. Students begin to ask better questions. They take ownership. They stop looking for permission. They start building for their families, for their communities, for the planet, often with a level of empathy and clarity,” says Neha. Neha and Priyanka describe their collaboration as a balance of vision and execution. Neha shapes the learning experience and long-term impact, while Priyanka brings market insight and strategic reach. Their partnership reflects the same values they teach. Together, they ensure the programme stays meaningful in the classroom and scalable in the real world.

“India is brimming with talent, but not everyone has access to opportunity. What drives me is bridging that gap between a student’s potential and the world’s possibilities,” says Priyanka. That mission also ties into a national vision: Viksit Bharat 2047, India’s goal of becoming a fully developed nation by the centenary of its independence. “Children are fearless when they’re not boxed in. They don’t overthink scale or ROI. They think in purpose and impact. That’s what makes them powerful entrepreneurs,” says Neha. “I’ve seen students from the most unexpected corners of India pitch confidently to top investors. These aren’t just business skills, they are life skills. And once they feel that power, it never leaves them.


A MILLION FOUNDERS

DID YOU KNOW? ◆ 1 Million Founders aims to nurture one million student entrepreneurs by 2030 ◆ The programme began in 2024 and will reach 100 schools and 50,000 students by the end of 2025 ◆ Each student learns through workshops, mentoring and real-world problem-solving ◆ The goal is to turn classrooms into incubators for ideas and confidence

CONTEXT / #1 / 2025

67


ON THE ROAD TO AUTONOMOUS TRAVEL In Gothenburg’s Gårda district, an autonomous bus is now being tested on public streets. Behind this pilot is close collaboration between Vy, Västtrafik, Göteborgs Stad, Adastec and Consat Telematics – each exploring how self-driving buses can become part of everyday public transportation. – We’re here to learn – to see what’s needed for autonomous buses to become a natural part of public transportation, says Oscar Rosenstam, Product Owner at Consat Telematics. >>>

68

CONTEXT / #1 / 2025


CONTEXT / #1 / 2025

69


ON THE ROAD TO AUTONOMOUS TRAVEL TEXT ENGLA JONSSON, PHOTO ANDREAS EKLÖF, MATTIAS JOHNSON

“Maybe travellers want to see how the bus moves on the map, or be told that it’s a driverless vehicle before boarding. That kind of communication helps people feel safe and included.”

AUTONOMOUS transportation is no longer a distant vision – it’s taking shape on the streets of Gothenburg. In the Gårda district, a full-size self-driving bus navigates city traffic, side by side with trams, cyclists and cars. What looks like an ordinary bus ride is in fact a glimpse of how future public transportation could work. For Vy, this is the first Swedish project of its kind. The bus drives autonomously, but current regulations require a safety driver to remain seated at the wheel. A technician is present during parts of the testing phase, mainly for observation and data collection. Step by step, the driver’s role will move further away from active supervision – first to another seat on board, and eventually only on standby when needed. “Our goal is to move the driver from the driver’s seat to a passenger

70

CONTEXT / #1 / 2025

seat,” says Anette Jönsson, Strategy Manager at Vy Buss. “It’s a gradual process, based on safety and step-bystep testing.” The project builds on Vy’s earlier experience in Stavanger, Norway, where narrow streets and pedestrian areas offered a different type of challenge. “In Gothenburg there’s heavier traffic, with trams, cyclists and larger buses,” Anette explains. “It’s a new situation for the technology to learn.”

CONSAT TELEMATICS’ ROLE IN THE ECOSYSTEM For Consat Telematics, the Gårda pilot is as much about learning as it is about technology. The company’s role is to make sure the autonomous bus fits naturally into existing operations – using the same tools

and systems that already keep public transportation running every day. “Our systems make it possible for operators to handle their daily operations. When autonomous vehicles become part of the fleet, they must be visible in the same system as the ordinary buses – not as a separate case,” says Oscar. Through Consat Telematics’ Intelligent public transportation solution, the autonomous bus is connected to traffic management and passenger information in the same way as any other vehicle. This allows traffic supervisors to monitor the bus in real time, while passengers can receive clear updates on board, at the bus stop or in the app. >>>


RUBRIK

DID YOU KNOW... ◆ The Gårda project is one of Sweden’s first real-world tests with a full-size autonomous bus running in mixed city traffic.

◆ Consat Telematics solution makes it possible to monitor the autonomous bus in the same system as conventional vehicles.

◆ Each journey generates valuable data on how self-driving technology interacts with other vehicles, infrastructure and passengers.

◆ The lessons learned in Gothenburg will support future projects across Sweden and the world, helping make public transportation smarter, safer and more connected.

CONTEXT / #1 / 2025

71


ON THE ROAD TO AUTONOMOUS TRAVEL

“Everyone sees that this is coming, and that we need to be ready for the transition. Our role is to make sure the systems work just as well for autonomous buses as for any other.”

Testing the system in real city traffic gives Consat Telematics valuable insights into what’s required when self-driving buses become part of mixed fleets. It’s not just about the technology itself, but about how people experience it – what kind of information passengers need, and how to build trust in a driverless service. “Maybe travellers want to see how the bus moves on the map, or be told that it’s a driverless vehicle before boarding,” Oscar says. “That kind of communication helps people feel safe and included.” In the long run, the aim is clear: one unified platform where all vehicles – autonomous or not – can be managed side by side. “You don’t want two parallel departments working separately. You want one system that can manage everything,” he says.

WHY TEST NOW? The work in Gårda isn’t just about one bus or one street in Gothenburg – it’s part of a broader shift in how technology and public transportation evolve together. Each test run brings new insight into how future systems might operate. For Consat Telematics, being involved early means ensuring that its systems are ready as autonomy evolves. “Many of our customers are already planning for this,” Oscar says. “The question isn’t if, but when. By learning from reality, we can make sure our solutions support that development.” He also notes that autonomous vehicles could help address a long-

72

CONTEXT / #1 / 2025

term shortage of bus drivers – a challenge already felt across Sweden. “This can help maintain public transportation services even when recruitment is difficult,” he says.

EXPERIENCE TO BUILD ON As the project continues, both Vy and Consat Telematics see clear value in the collaboration; Vy gains insight into how the technology performs in real traffic, while Consat Telematics collects data and user feedback that can inform future development. “All the partners are positive,” Oscar says. “Everyone sees that this is coming, and that we need to be ready for the transition. Our role is to make sure the systems work just as well for autonomous buses as for any other.” “The goal,” he concludes, “is that passengers and traffic supervisors will one day experience no difference at all – only smoother, smarter public transportation.”

OSCAR ROSENSTAM WHAT MAKES YOU A DOER? I like making things happen. I’m driven by results and by creating technology that makes a real difference. I want us to be proud of what we deliver – that means putting in the extra effort. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? That’s the fun part! I enjoy finding solutions when things don’t go as planned – that’s what keeps the job exciting. WHAT DRIVES YOU AT WORK? Working on systems that make public transportation better for people. It’s meaningful, technically challenging and something I truly believe in. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Food, sports, music, film – and fishing whenever I can. AN INNOVATION YOU CAN’T LIVE WITHOUT… Contact lenses. I often think about how different life would be without them. AN INNOVATION THAT’S NEEDED… A way to travel long distances without harming the planet.


A CONSTELLATION OF POSSIBILITIES TEXT HANNA BENGTSSON, PHOTO & ILLUSTRATION ANDREAS EKLÖF

A CONSTELLATION OF POSSIBILITIES

Lead

(principal)

Senior (mentor)

Architect

Project Manager Experienced

Associate

Sales Manager

People Leader

r–

on

r - Software D nage eve Ma l o pe

r – System Archit e e ec gin t– n E

ngineer – Proje E n atio Technical Expert Roles ct M c i an if a er

r– ge

V

At Consat Engineering, career development has taken a new shape – quite literally. The Consat Engineering Development Star maps out the many paths an engineer can take, helping employees and managers navigate growth, goals and new opportunities together. >>>

eveloper – are D A u tom rdw Ha a ti

CONTEXT / #1 / 2025

73


GUIDED BY THE LIGHT

The Development Star will next be presented to all Consat leaders, marking the start of a broader rollout. The early feedback, from both internal representatives and external auditors, has been encouraging. Claes looks forward to seeing it come to life in everyday use. “This isn’t a desk exercise for managers,” he says. “It’s for the employees. The role descriptions are for us, but the development – that’s for them. I think it will make people stop and think a bit more about what they want, what kind of role they’d like to move into. That’s the whole point.” For Ragnar, it’s also about consistency and quality. “The ISO inspectors have given positive feedback, and our union representatives have been very supportive. It’s a sign that the system works and that we’ve built something solid.”

74

CONTEXT / #1 / 2025

Claes Sernevi and Ragnar Hallgren


“This isn’t a desk exercise for managers. It’s for the employees.”

CONTEXT / #1 / 2025

75


A CONSTELLATION OF POSSIBILITIES

“Now, we can point to the exact area of the star and say: this is what the role means.” IT BEGAN WITH something simple: a need for clearer role descriptions. “The ones we had were old and too narrow,” says Ragnar Hallgren, Executive Vice President at Consat Engineering, who led the work. The result became the foundation for Consat’s new Competence Management Model – a framework designed to define, discuss and develop skills and roles across the organisation. Among those contributing was Claes Sernevi, Manager Projects and Products, whose insights helped shape the final structure of roles, career paths and processes. But the project quickly grew into something more than an administrative update. It became a way of showing how Consat’s culture values development. Not only for those aiming to lead, but for everyone who wants to grow in their craft. Claes explains: “We wanted to show how you can develop within Consat and within the consultant role itself. There are different things you can do, different levels of responsibility. Most people want to move forward, so we needed a way to help them take a bit more ownership of their own career and set their own goals. It’s about encouraging that initiative.” “We wanted to show how you can develop within Consat and within the consultant role itself.” For both Claes and Ragnar, the model is as much about mindset as it is about structure. “We wanted to make development something visible

76

CONTEXT / #1 / 2025

and tangible,” Ragnar adds. “When you see your path, it’s easier to talk about where you are and where you want to go.”

CHARTING THE CONSAT SKY The Development Star is the visual expression of Consat’s Competence Management Model – a five-point illustration showing how different roles and career paths connect. It captures the full framework of Consat Engineering, from associates to experts, from engineers to leaders. Each point of the star represents a professional direction: technical expertise, project management, domain responsibility, sales or leadership. “You can enter at different levels,” Ragnar explains. “Some come in as seniors and move outward into one of the points, while others start closer to the centre and find their path over time. You can even move between the points – it’s not a straight line. You might begin as a project manager and later grow into a domain expert, or the other way around. That’s what makes it realistic.” That flexibility mirrors how real careers unfold. Not everyone aims for the outer edges, and not everyone should. “You can’t run a project with only experts,” Claes says. “It’s just as important to have skilled, experienced people closer to the centre of the star. They’re the backbone of delivery. Both technically and economically, the business depends on that balance.”

A FRAMEWORK FOR GROWTH For thousands of years, people have looked to the stars to find their way forward. The Development Star carries a hint of that same symbolism. It helps people see where they are, where they might go next, and how their individual journeys connect to something larger. In practice, the star serves several purposes. It supports career discussions, helps managers describe roles more clearly, and brings structure to recruitment. “During development talks, it’s a great tool to reflect on where you are and what directions you can take,” Claes says. “For someone who wants to become an expert, a team lead or maybe move towards sales – it’s all visible.” It’s equally valuable for new recruits. “When we show this to a junior engineer, it’s easier to explain the opportunities that exist,” Claes continues. “We can rarely tell someone exactly what project they’ll work on from day one, but we can show what their role could grow into. That makes a big difference.” “Now, we can point to the exact area of the star and say: this is what the role means.” The star also makes workforce planning more transparent. “It becomes clear where we need competence,” Ragnar says. “Earlier, we sometimes lost good candidates simply because we couldn’t describe the role well enough. Now, we can point


A CONSTELLATION OF POSSIBILITIES

CONSAT ENGINEERING DEVELOPMENT STAR PURPOSE To visualise career paths and clarify role descriptions within Consat Engineering.

to the exact area of the star and say: this is what the role means.” He adds: “And the leadership point of the star actually points downwards, because it’s not the most important. Our weight lies in the engineering side. That says a lot about who we are.”

GUIDED BY THE LIGHT The Development Star will next be presented to all Consat leaders, marking the start of a broader rollout. The early feedback, from both internal representatives and external auditors, has been encouraging. Claes looks forward to seeing it come to life in everyday use. “This

isn’t a desk exercise for managers,” he says. “It’s for the employees. The role descriptions are for us, but the development – that’s for them. I think it will make people stop and think a bit more about what they want, what kind of role they’d like to move into. That’s the whole point.” For Ragnar, it’s also about consistency and quality. “The ISO inspectors have given positive feedback, and our union representatives have been very supportive. It’s a sign that the system works and that we’ve built something solid.”

USES Career discussions, project staffing, recruitment planning and personal development. STRUCTURE A five-point star with four progression levels (Associate, Experienced, Senior, Lead) and five paths – Technical Expert, Project Manager, Domain Expert, Sales Manager and People Leader. OUTCOME A shared framework for growth and planning that supports both individual ambition and organisational clarity.

CONTEXT / #1 / 2025

77


“When someone comes with a problem, and you get to brainstorm, define the requirements and then build a machine that works in real life – that is rewarding.”

78

CONTEXT / #1 / 2025


A LIFE OF MACHINES, IDEAS AND PEOPLE TEXT HANNA BENGTSSON, PHOTO ANDREAS EKLÖF

A LIFE OF MACHINES, IDEAS AND PEOPLE After more than 20 years at Consat Engineering, Mats Bernhardson reflects on a career defined by curiosity and problem-solving. From blank-paper ideas to real machines, his work has left a lasting mark. >>>

CONTEXT / #1 / 2025

79


A LIFE OF MACHINES, IDEAS AND PEOPLE

MATS BERNHARDSON WHAT MAKES YOU A DOER? When talking with customers, I often realise I have thought further than they have. We take responsibility, ask questions and look at the bigger picture. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? By finding solutions. If something goes wrong, we fix it. WHAT DRIVES YOU AT WORK? I like order and control, and to feel that I am contributing to progress.

MATS JOINED CONSAT IN 1999, after the company where he worked was about to shut down its machine design operations. A consultant suggested he talk to Consat. More than 25 years later, he is still here. “I never thought of myself as a consultant type, but it turned out I was,” he says. Over the years, Mats has designed everything from packaging machines and roller blind cutters to equipment for weighing catheters. What he has enjoyed most is starting from scratch together with customers. “When someone comes with a problem, and you get to brainstorm, define the requirements and then build a machine that works in real life – that is rewarding. I like being a bit of an inventor, and so far the machines have turned out well.” “When someone comes with a problem, and you get to brainstorm, define the requirements and then build a machine that works in real life – that is rewarding.”

FROM IDEAS TO LASTING PARTNERSHIPS As both a designer and project leader, Mats has seen first-hand what it takes to deliver machines “from start to finish”. It’s about more than drawings – it includes ordering parts, programming, CE marking and training operators. “I think short decision paths are important. We work closely, share ideas and pick the one that is best for the customer. It’s not about prestige,” he says. The roll picker project is a good example. SKF asked Consat to develop a way to pick rollers from pallets and place them on a conveyor. The team created a base machine with three variants: one for loading rollers, one for unloading them, and one controlling the roller. The modular approach made the installation smoother and more flexible.

80

CONTEXT / #1 / 2025

WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? I cycle – including training for the Vätternrundan every year. I photograph birds, go hiking, and look forward to travelling more in retirement. AN INNOVATION YOU CAN’T LIVE WITHOUT… The zip. AN INNOVATION THAT’S NEEDED… Professor Balthazar’s hole-ina-can.


A LIFE OF MACHINES, IDEAS AND PEOPLE

AUTOMATED ROLL PICKER ◆ Developed for SKF to handle rollers between processing steps ◆ Picks rollers from pallets and places them on conveyors, or the other way around ◆ Built as a base machine with kits for loading or unloading, with two unloading variants ◆ First 13 machines delivered, soon 15 in total ◆ Designed, programmed, documented and CE marked by Consat Engineering

“I think short decision paths are important. We work closely, share ideas and pick the one that is best for the customer. It’s not about prestige.” Looking back, Mats is proud of many things, but SKF stands out. “In 2007, I was part of designing the first machines for them. That gave us a foot in the door, and since then we’ve continued working together. I think our good reputation with SKF has a lot to do with that,” he says. Now, as he prepares for retirement, he admits the transition feels both exciting and a little daunting. “It’s a new phase. I will miss the social side and the discussions with

colleagues – throwing around ideas and solving problems together. At the same time, I feel ready to step away from the heat of projects.”

FLEXIBILITY OVER “JUST IN TIME” Despite calling the roll picker “quite an unnecessary machine” with a laugh, Mats also sees its relevance in modern production. The “just in time” principle, with minimal buffers and tightly sequenced flows, is no longer always realistic. “Flexible solutions are becoming more important. With shorter lead times, you may need to shift production or store rollers temporarily. That is when machines like this prove their value.” And as for his own next chapter, it will include more cycling, photography and hiking – and perhaps a little more travelling too.

CONTEXT / #1 / 2025

81


THE MAKING OF A MECHANICAL ENGINEER TEXT HANNA BENGTSSON, PHOTO ANDREAS EKLÖF

THE MAKING OF A MECHANICAL ENGINEER Niklas Olsson has always been drawn to mechanics. These days, you’ll find him in a global production team, making sure that paper dispensers are ready for the real world. – I’ve always liked understanding how things fit together, and making sure they actually work.

NIKLAS OLSSON WHAT MAKES YOU A DOER? I want to do a really good job, and I’m meticulous – I don’t like handing over anything that isn’t good enough! HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I try to find new perspectives and angles. WHAT DRIVES YOU AT WORK? I want to do things properly and contribute to something that works in practice. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Gardening, running and listening to all kinds of music. AN INNOVATION YOU CAN’T LIVE WITHOUT… Unfortunately, my phone. AN INNOVATION THAT’S NEEDED… A robot that clears gravel paths.

82

CONTEXT / #1 / 2025


“I learn new things all the time. That’s what keeps the job interesting.” NIKLAS IS A MECHANICAL Engineer at Consat Engineering, currently working on site with one of Consat’s clients. The role is hands-on and fast-paced – involving supplier visits, parallel projects and problem-solving under real-world conditions. He enjoys the practical side of engineering – and the satisfaction of seeing ideas become real. For Niklas, seeing a product come to life is what makes the work rewarding. And perhaps that’s not surprising. “I decided I wanted to be a mechanical engineer back in preschool,” he says. “And I’ve stayed on that path.”

FROM PAPER TO PRODUCT Niklas joined Consat in 2016, after working alongside several Consat colleagues in earlier assignments. When the opportunity came to join full time, the decision felt natural. As a consultant, he has been on assign-

ment at hygiene and health company Essity for the past four years, working with the well-known Tork range of paper dispensers. Over time, his role has evolved from early-stage development to a stronger focus on production and implementation. Today, he collaborates with cross-functional teams on everything from engineering economics to investment planning. “I like being close to the product – seeing how it works in real life, not just on paper.” (No pun intended.) His days range from factory visits to technical documentation, and from budgeting to hands-on problem solving – all of it tied together by a strong focus on quality. He appreciates the competence within the global team, which includes colleagues in Sweden, the United States, and at several European production sites. “It’s a very competent group of people. I learn a lot from my colleagues – and that’s something I really value.”

“It’s a very competent group of people. I learn a lot from my colleagues – and that’s something I really value.”

A ROLE WITH REACH Being a consultant means adapting to new contexts – and making things work wherever you are. For Niklas, that includes regular travel across Europe to align with suppliers and toolmakers. “I enjoy visiting new places and working across cultures. That’s part of the excitement – every day brings something new. But it can be challenging to be away from my family,” he says. The role is varied, with several parallel projects and shifting priorities. Niklas is used to balancing long-term planning with day-to-day decisions, always with a clear goal in mind. “I learn new things all the time. That’s what keeps the job interesting.”

CONTEXT / #1 / 2025

83


SUPPORT AT THE HEART OF CUSTOMER SUCCESS TEXT HANNA BENGTSSON, PHOTO ANDREAS EKLÖF

SUPPORT AT THE HEART OF CUSTOMER SUCCESS Public transportation systems are complex, with countless moving parts and strict requirements from authorities and operators. For Consat Telematics, customer success depends on much more than software and hardware. It is about providing services, installations – and above all, support.

From the left: Jesper Nihlén, Tommy Hansen, Alexander Ferner-Bergersen

84

CONTEXT / #1 / 2025


SUPPORT AT THE HEART OF CUSTOMER SUCCESS

ALEXANDER FERNERBERGERSEN WHAT MAKES YOU A DOER? I like not just planning, but actually getting things done. I find energy in solving problems and see the value of taking concrete steps that build towards something bigger. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I try not to get stuck on the problem but take a step back and look at it from a new angle. Usually I break it down into smaller, manageable pieces. Every challenge is a chance to learn something new. WHAT DRIVES YOU AT WORK? I am driven by the desire to keep improving and delivering in a good way. It motivates me to take responsibility and create results that people notice. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Following my beloved Lillestrøm SK across the country and spending time with my wife, daughter and dog. AN INNOVATION YOU CAN’T LIVE WITHOUT… Jira and ChatGPT. AN INNOVATION THAT’S NEEDED… A robot vacuum cleaner that also unloads the dishwasher.

SUPPORT IS NOT JUST a department, it is an integral part of every project and every relationship with customers. Following a recent reorganisation, the Nordic support team is now even closer to the market. For Tommy Hansen, Alexander Ferner-Bergersen and Jesper Nihlén, that shift is already making a difference. “It’s about trust and reassurance. Those are two very important words for our customers,” says Alexander.

Earlier this year, Consat Telematics moved support functions closer to the market, with dedicated Nordic teams in Norway and Sweden. The aim is to give customers clearer contact points, faster feedback and stronger relationships. “It is easier to prioritise, and the customer immediately sees better results. We already get positive feedback, both in statistics and in how customers feel heard,” says Tommy. >>>

CLOSER TO THE CUSTOMER Tommy has been leading Consat’s Norwegian operations since 2020. With experience from Vy Buss, he knows both the technical and operational side of running complex systems. Today, he oversees installations and support in Norway and coordinates with colleagues across the Nordic region. “Our support team is small, but we are involved in almost every phase of a project – from planning to operations. I like to be hands-on. It’s about being part of shaping processes and proving that you know what you are talking about. That gives weight in customer meetings too,” he says

CONTEXT / #1 / 2025

85


SUPPORT AT THE HEART OF CUSTOMER SUCCESS

JESPER NIHLÉN WHAT MAKES YOU A DOER? I like it when things and systems work, be it technical or social, and I really like the job making them work. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? Take a step back, think about what went wrong and why, and try again in a different way.

WHAT DRIVES YOU AT WORK? It is fantastic that together with customers and colleagues we get insights – epiphanies, if you will – about solutions that go beyond what any of us previously thought was possible.

AN INNOVATION YOU CAN’T LIVE WITHOUT… A polyethylene fibre called Dacron, because it revolutionised the design and construction of sails, and made them better in every way.

WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? I like both high and low intensity activities, so I go sailing, trail running, mountain biking and skiing, and I also enjoy reading – all of it together with friends and family.

AN INNOVATION THAT’S NEEDED… For our energy challenges, we need inventions that keep the grid stable as big, predictable generators play a smaller role and more power comes from small, unpredictable sources.

“We already get positive feedback, both in statistics and in how customers feel heard” TRUST, KNOWLEDGE AND COMPLEXITY Public transportation operators face strict requirements on performance, sometimes described by detailed rules like ADT (in Oslo) or CDRI (in Stockholm). For many, navigating those rules would be difficult without Consat’s support. “Our customers reach out for insights. They know buses inside and out from an operational perspective, but not necessarily the technology. We can advise them and even support them in their dialogue with other suppliers,” says Alexander. The system itself is remarkably stable, but it integrates many external systems and contains countless dependencies. For Jesper, who leads global support, this is exactly why the support function is so important. “The system has many moving parts. Customers sometimes need help understanding behaviours or handling integrations,” he explains. “Also, our customers carry huge responsibility towards both authorities and passengers. They need someone to hold their hand, and that is what we are there for.”

86

CONTEXT / #1 / 2025

CONSAT TELEMATICS SUPPORT Did you know that Consat Telematics supports more than 30,000 vehicles across five continents? Behind the numbers are dedicated teams in Norway, Sweden, Canada, Australia and Brazil – working side by side with customers to keep public transportation running smoothly every day.


SUPPORT AT THE HEART OF CUSTOMER SUCCESS

TOMMY HANSEN WHAT MAKES YOU A DOER? I like when things happen. I go straight into challenges instead of overanalysing. The best feeling is when you solve a problem others doubted could be fixed. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I know that not everything can be planned, so I accept that challenges will come. That mindset helps me stay calm and find solutions. My motto is: stop, accept the situation, and find a new way forward. WHAT DRIVES YOU AT WORK? Two things: strong competitiveness and good work ethic. They push me every day. I want to get things done in the best possible way. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Spending time at home and playing padel. AN INNOVATION YOU CAN’T LIVE WITHOUT… Pepsi Max. AN INNOVATION THAT’S NEEDED… A complete solution for treating all forms of cancer.

“I am proud that we are bringing more customers on this journey. Having one person they can turn to makes a huge difference”

PRIDE IN PROBLEM-SOLVING All three agree that the recent changes have improved both focus and efficiency. For Tommy, the most rewarding part is seeing results. “I am proud of the reorganisation,” he says. “We tried new things, like giving the support team clearer responsibility and closer contact with customers. It put more pressure on us, but it worked. Small changes have made a big difference.” Alexander points to the relationships built along the way. “I am proud that we are bringing more customers on this journey. Having

one person they can turn to makes a huge difference.” Jesper adds that pride often comes in unexpected ways. “Seeing competitors’ solutions can be inspiring – but most of the time, it simply confirms that we deliver something that stands out.” For Consat Telematics, support is not an afterthought. It is a cornerstone of customer success, and a reason why operators and authorities trust the company with their most critical systems.

CONTEXT / #1 / 2025

87


A DOER BEHIND THE SCENES Gabriella Wendt started out in the reception 26 years ago, and has for the last 6 ½ years been a trusted part of the finance team. Alongside her day-to-day work, she’s also been deeply involved in the making of Context – a role that reflects her love of structure and correctness.

88

CONTEXT / #1 / 2025


A DOER BEHIND THE SCENES TEXT ENGLA JONSSON/GABRIELLA WENDT, PHOTO ANDREAS EKLÖF/ARCHIVE

“I remember thinking, ‘wow, what amazing people.’ It quickly felt like family.”

LOOKING BACK, it was almost by chance that Gabriella ended up at Consat. She was 30 years old, newly trained as a hotel receptionist and mother of two young children. But she soon realised that working long hours in the hotel industry were difficult to combine with family life. “I was at the employment office in Partille when someone came in with leaflets about an engineering company nearby, looking for someone to handle the switchboard and administrative tasks. I applied, and before long Jan-Bertil, Consat’s founder, called me for an interview. I got the job,” she recalls. From day one, she was met with warmth and a sense of belonging. At her very first Christmas party, Gabriella realised Consat was something special. “I remember thinking, ‘wow, what amazing people.’ It quickly felt like family.”

RECEPTION – THE HUB OF THE HOUSE The first years were all about manual work. At that time there was no proper reception at Consat. In the beginning she shared room with Sissi, the first CEO at Consat, who for a long time handled everything alone. Gabriella answered phone calls, updated CVs for the engineering consultants, supported Sissi and much more. The reception later on became a shared workplace where roles often overlapped. “It was very hands-on, lots of lists and paper. But it was fun too – you were always learning,” she says. For nearly 20 years, the reception was her workplace. She became both the face of the company and the spider in the web – in constant contact with colleagues, clients, suppliers and visitors. “It was a role where things happened all the time. I had the energy for many years, but eventually I wanted a place where I could close the door and focus more deeply.” >>>

CONTEXT / #1 / 2025

89


A DOER BEHIND THE SCENES

GABRIELLA WENDT WHAT MAKES YOU A DOER? I make sure things get done – thoroughly, loyally and with persistence. HOW DO YOU HANDLE CHALLENGES WHEN THINGS DON’T GO AS PLANNED? I stay calm and rarely stress, and I won’t give up until it’s solved. WHAT DRIVES YOU AT WORK? Responsibility for Consat and my colleagues – it comes naturally to always do my best. WHAT DO YOU LIKE TO DO OUTSIDE OF WORK? Spending time with my big family (grandchild no 4 on the way), dancing, go to the gym, music events and spending time at home. AN INNOVATION YOU CAN’T LIVE WITHOUT… The TV. I enjoy series and entertainment. AN INNOVATION THAT’S NEEDED… Screens at the supermarket where you can click and find out where to find a special grocery.

90

CONTEXT / #1 / 2025

A NEW CHAPTER IN FINANCE During a development review, Gabriella raised her wish for change. Shortly afterwards, an opportunity opened up in finance. “It was exactly the right step. I got a mix of old and new tasks – administration, onboarding of new employees, customer and consultant surveys – but also invoice management and accounting. It became a broader role and a chance to grow,” she says. Even without a formal finance background, she has carved out her own path through experience, structure and persistence. “I don’t get easily stressed, but I won’t give up until I’ve solved the problem. One way or another, it has to work.”

THE CONTEXT BEHIND CONTEXT At the same time, something else came to define her time at Consat – the magazine Context. It began back in year 2000, when the HR at the time, Annika, suggested creating an

internal newsletter. Gabriella was part of making it happen. “I’ve never seen myself as the creative ideas person, but I’m good at structure. At first it was very homemade – we printed several copies on the office printer. I don’t think the engineers queuing for their drawings were very impressed,” she laughs. That simple leaflet soon grew into something bigger – the forerunner to today’s Context. Gabriella has been part of it from the start, taking responsibility for presenting new employees, writing congratulations – and above all, proofreading. That a magazine became part of Gabriella’s working life is not entirely surprising. Back in primary school, she produced her own paper – “Fredagsposten”. “I liked writing, drawing and had a vivid imagination. The paper included funny stories, recipes, the latest fashion and ads for pen pals. My parents have actually saved a few issues,” she says.


A DOER BEHIND THE SCENES

26 YEARS – AND STILL CURIOUS For Gabriella, the reason she has stayed so long isn’t just the work itself – it’s the people. “My colleagues have always meant a great deal. After 26 years there are so many faces and memories. I’ve had the privilege of meeting everyone who started here, and I often remember names and stories. That makes me very grateful,” she says. She describes the Consat spirit as relaxed, supportive and full of kind people. Open-minded, with leaders who are there when needed – and a sense of community that has endured. “We’ve had so many fun activities over the years – ski trips, conference trips, the dragon boat festival where we competed several years in a row. Those are memories that stay with you.” More than two decades later, Gabriella still feels she is developing. “Emina, who became my successor in the reception, has recently decided to move on so I am actually going back to my old role. But as Consat is constantly evolving, with new companies, new ideas and new directions I know that it will also mean new challenges for me.” “That’s part of the charm. You’re never really ‘done’ here – there’s always something new to learn or adapt to. I’m thankful to have been part of the journey.” “I would also like to take the opportunity to thank Emina for her time here. She has done a brilliant job and I wish her all the best in the future.”

“I don’t get easily stressed, but I won’t give up until I’ve solved the problem. One way or another, it has to work.”

CONTEXT / #1 / 2025

91


Turn static files into dynamic content formats.

Create a flipbook
CONTEXT ENG #1 - 2025 by Billes - Issuu