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BigDog May 2026 Newsletter

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MONIQUE - HR

PERSONAL WELLBEING

MAY IS A GREAT REMINDER OF THE IMPORTANCE OF PRIORITISING WELLBEING IN THE WORKPLACE

WORKING IN DISABILITY SUPPORT IS INCREDIBLY REWARDING, BUT IT CAN ALSO BE PHYSICALLY AND EMOTIONALLY DEMANDING PROVIDING QUALITY CARE TO PARTICIPANTS REQUIRES PATIENCE, ENERGY, AND RESILIENCE, WHICH IS WHY LOOKING AFTER YOUR OWN WELLBEING IS SO IMPORTANT

SIMPLE STEPS SUCH AS TAKING REGULAR BREAKS, MAINTAINING HEALTHY WORK-LIFE BOUNDARIES, GETTING ENOUGH REST, AND REACHING OUT FOR SUPPORT WHEN NEEDED CAN MAKE A BIG DIFFERENCE.

AT BIGDOG WE VALUE THE DEDICATION OF OUR SUPPORT STAFF AND ENCOURAGE EVERYONE TO TAKE TIME TO CHECK IN WITH THEMSELVES AND PRIORITISE THEIR WELLBEING.

SUPPORTING OTHERS STARTS WITH SUPPORTING OURSELVES BY LOOKING AFTER OUR OWN HEALTH AND WELLBEING, WE CAN CONTINUE DELIVERING THE HIGH-QUALITY CARE OUR PARTICIPANTS DESERVE

ROCKY ROCKY

Big shoutout to Kye Holden

Shout out to Haylee Stevens

Haylee has been doing a fantastic job cleaning the SIL unit She is always reliable, shows up ready to work, and consistently completes tasks to a high standard

Her effort and attention to detail really help keep things running smoothly

Really appreciate everything you do!

Thank you for stepping up and covering an on call sleepover without any hesitation, especially at a house you had never been to before Also a huge thank you for filling in on the clean team when needed That kind of willingness and support for the team does not go unnoticed We really appreciate your reliability and positive attitude

Congratulations as well on finishing your certificate 3 in Allied Health That’s a fantastic achievement and well deserved!

Legend!

Shout out to Luca Mears

Luca has been doing a fantastic job on the clean team He consistently brings a great positive attitude, is always reliable, and gets stuck into his work without hesitation He never complains and is always willing to help wherever needed

Really appreciate the effort and energy you bring to the team!

ROCKHAMPTON COMMUNITY

WHAT’S HAPPENING ACROSS OUR SIL HOMES

THERE’S BEEN SOME FANTASTIC PROGRESS ACROSS OUR SIL HOMES! YOU MAY HAVE ALREADY NOTICED SOME CONSTRUCTION UNDERWAY WE’RE CURRENTLY IN THE PROCESS OF CONVERTING SOME OF OUR GARAGES INTO AIRCONDITIONED STAFF ROOMS THIS IS A REALLY EXCITING STEP FORWARD, AND WE LOOK FORWARD TO SHARING MORE UPDATES AS THINGS PROGRESS

ANOTHER BIG WIN THIS MONTH HAS BEEN THE NOTICEABLE IMPROVEMENTS IN OUR HOMES. WALKING INTO SIL HOUSES AND SEEING CLEANING CONSISTENTLY COMPLETED AND DOCUMENTATION BEING SENT THROUGH TO THE

COMMUNITY EVENTS!!

TOOWOOMBA

A QUICK REMINDER – NDIS DOCUMENTATION & PRACTICE STANDARDS

WITH NEW NDIS REFORMS AND REGULATORY CHANGES BEING INTRODUCED, THE IMPORTANCE OF CLEAR, ACCURATE, AND CONSISTENT DOCUMENTATION HAS NEVER BEEN GREATER OUR PARTICIPANTS ARE AT A CRITICAL STAGE WHERE EVIDENCE-BASED REPORTING DIRECTLY IMPACTS THEIR ABILITY TO MAINTAIN APPROPRIATE FUNDING AND SUPPORTS EVERY INTERACTION, OBSERVATION, AND SUPPORT PROVIDED CONTRIBUTES TO THE BIGGER PICTURE OF DEMONSTRATING NEED, PROGRESS, AND OUTCOMES

SUPPORT WORKERS PLAY A VITAL ROLE IN THIS PROCESS YOUR DAILY NOTES SHOULD: CLEARLY OUTLINE WHAT SUPPORTS WERE PROVIDED DEMONSTRATE WHY THOSE SUPPORTS ARE REQUIRED SHOW HOW THE SUPPORT LINKS BACK TO PARTICIPANT GOALS AND OUTCOMES, CAPTURE ANY CHANGES IN BEHAVIOUR, NEEDS, OR RISKS IDENTIFIED AND REPORT MAINTENANCE OR ENVIRONMENTAL ISSUES PROMPTLY. THIS LEVEL OF DETAIL IS NO LONGER OPTIONAL IT IS ESSENTIAL IN ENSURING PARTICIPANTS RECEIVE THE RIGHT LEVEL OF FUNDING AND ONGOING SUPPORT UNDER THE EVOLVING NDIS FRAMEWORK THE FEDERAL GOVERNMENT HAS MADE IT CLEAR THAT THE SCHEME IS BEING RESET TO ITS ORIGINAL PURPOSE AS STATED BY MINISTER MARK BUTLER: “THE GOVERNMENT IS TAKING STEPS TO RESTORE THE NDIS TO ITS ORIGINAL INTENT OF SUPPORTING PEOPLE WITH PERMANENT AND SIGNIFICANT DISABILITY ” HE FURTHER EMPHASISED THAT THESE REFORMS ARE ABOUT PROTECTING THE SCHEME LONG-TERM: “THESE REFORMS ARE ABOUT SAVING THE NDIS ITSELF SO THAT IT SERVES AUSTRALIANS IT WAS CREATED TO HELP”

WHAT THIS MEANS IN PRACTICE IS: THERE WILL BE GREATER SCRUTINY ON SUPPORTS AND FUNDING A STRONGER FOCUS ON EVIDENCE, OUTCOMES, AND ACCOUNTABILITY/ INCREASED REGULATION AROUND PROVIDER QUALITY AND COMPLIANCE A SHIFT BACK TO SUPPORTING THOSE WITH PERMANENT AND SIGNIFICANT NEEDS, BECAUSE OF THIS, IT IS CRITICAL THAT ALL STAFF: FOLLOW ALL BUSINESS PROCESSES, POLICIES, AND PROCEDURES MAINTAIN PROFESSIONAL, OBJECTIVE, AND DETAILED DOCUMENTATION, ENSURE ALL SUPPORTS DELIVERED ARE ALIGNED WITH PARTICIPANT PLANS AND GOALS, UPHOLD A HIGH STANDARD OF CARE AND COMPLIANCE AT ALL TIMES BY DOING THIS CONSISTENTLY WE NOT ONLY SUPPORT OUR PARTICIPANTS EFFECTIVELY, BUT WE ALSO PROTECT THE INTEGRITY OF THE SERVICES WE PROVIDE AND ENSURE WE REMAIN COMPLIANT WITHIN A TIGHTENING REGULATORY ENVIRONMENT

CARERS QUEENSLAND – NDIS INFORMATION SESSIONS

�� CARERS QUEENSLAND (TOOWOOMBA SESSIONS & ONLINE)

�� THROUGHOUT MAY (MULTIPLE DATES)

�� FREE WHAT’S ON:

UNDERSTANDING YOUR NDIS PLAN

PLAN REVIEWS & GOAL SETTING SUPPORT COORDINATION GUIDANCE

PARENT/CARER-SPECIFIC WORKSHOPS

TOOWOOMBA FARMERS MARKET

�� COBB & CO MUSEUM GROUNDS

�� EVERY SATURDAY IN MAY (7AM–12PM)

�� FREE ENTRY

WHY IT’S GOOD: SAFE, OPEN ENVIRONMENT

GREAT FOR SOCIAL EXPOSURE & ROUTINE BUILDING FOOD, LIVE MUSIC, AND LOCAL STALLS

MOTHER’S DAY CLASSIC TOOWOOMBA �� MIDLERIDGE PARK

�� SUNDAY THE 10 OF MAY TH INCLUDES:

WALK/RUN OPTIONS (ACCESSIBLE DISTANCES 5KM,) COMMUNITY ATMOSPHERE

�� GREAT FOR LIGHT PHYSICAL ACTIVITY + INCLUSION

FUNDRAISING

TOOWOOMBA DAY SERVICE

MAY THE FOURTH BE WITH YOU!

WHAT A WHIRLWIND APRIL WAS! WE ENJOYED A FANTASTIC OUTING TO CITY GOLF CLUB, FILLED WITH LAUGHTER, GREAT COMPANY, AND A LOVELY MORNING TEA SHARED WITH FRIENDS IT WAS A WONDERFUL TIME, AND WE’RE HEADING INTO MAY FEELING ENERGISED AND EXCITED FOR WHAT’S AHEAD

THIS MONTH, WE’RE CELEBRATING THE INCREDIBLE MUMS, CARERS, AND EVEN DADS WHO MAKE SUCH A DIFFERENCE EVERY DAY AT THE DAY SERVICE, WE’LL BE CREATING DELICIOUS TREATS AND HEARTFELT, HANDMADE GIFTS BECAUSE NOTHING SAYS APPRECIATION QUITE LIKE SOMETHING MADE WITH CARE

WHAT’S COMING UP IN MAY?

EXCITING NEW DAY OUTINGS TO EXPLORE AND ENJOY A FRESH NEW LOOK FOR OUR COOKING CLASSES GET READY FOR SOME TASTY FUN IN THE KITCHEN!

WE’RE LOOKING FORWARD TO ANOTHER MONTH FULL OF LAUGHTER, CREATIVITY, AND CONNECTION. THANK YOU FOR BEING SUCH AN IMPORTANT PART OF OUR COMMUNITY WE CAN’T WAIT TO SHARE IT ALL WITH YOU!

EVENTS

WHAT A MONTH AT DAY SERVICE!

ROCKHAMPTON DAY SERVICE

COMMUNITY OUTING HIGHLIGHTS

ROSTERING

I'D LIKE TO SAY QUICKLY THAT IT'S BEEN LOVELY RETURNING FROM MY MATERNITY LEAVE MEETING ALL THE NEW FACES, AND CATCHING UP WITH THE FAMILIAR ONES. YOU HAVE ALL WELCOMED ME BACK WITH OPEN ARMS, AND I LOOK FORWARD TO WORKING ALONGSIDE EVERYONE AGAIN

LET'S TAKE SOME TIME TO REVIEW SOME CASUAL 'NEED TO KNOWS' REGARDING ROSTERS AND PHONE CALLS:

AS MENTIONED IN TRAINING WITH BILLY, WHEN SUBMITTING A LEAVE REQUEST, PLEASE ENSURE YOU'RE ALLOWING A SUFFICIENT AMOUNT OF TIME FOR STAFF (BOTH ADMIN AND SW'S) TO BE NOTIFIED AND FOR YOUR SHIFTS TO BE COVERED IF YOU REQUIRE COVERAGE FOR ANY SHIFTS THE FOLLOWING DAY, YOU MUST BE CALLING THE OFFICE TO ENSURE THE APPROPRIATE PERSON IS INFORMED; TEXTING IS UNACCEPTABLE

PLEASE NOTE THAT OFFICE HOURS ARE 7 AM TO 4 PM OUTSIDE OF THESE HOURS, ENSURE YOU CALL ONCALL WITHIN A REASONABLE TIME (NO, NOT 3AM) THANK YOU TO EVERYONE WHO HAS ADOPTED THIS SINCE TRAINING, WE HAVE SEEN SOME GRADUAL IMPROVEMENT

A GENTLE REMINDER THAT ONCALL IS FOR EMERGENCIES ONLY CALLING ONCALL IS NECESSARY TO FILL A SHIFT OUTSIDE OF OFFICE HOURS, HOWEVER, DIFFERENT PROCEDURES ARE IN PLACE FOR OTHER INSTANCES IF SOMEONE SENDS YOU HOME EARLY, THIS ONLY REQUIRES A HIGH PRIORITY SHIFT NOTE

DID A PARTICIPANT MISS MEDICATION? CALL 13HEALTH AND SUBMIT AN INCIDENT REPORT

PLEASE ENSURE YOU ARE REFERRING TO THE RESOURCES YOU HAVE, SUCH AS THE "WHEN TO CALL ONCALL" PROCEDURES LOCATED IN EACH BIGDOG SIL HOUSE.

IF YOU WOULD LIKE A COPY OF THESE PROCEDURES, KINDLY ASK RECEPTION TO PRINT THESE FOR YOU.

YOU CAN REACH US ANYTIME AT 0447 452 995 OR T ROSTERING@BIGDOG AU

RECEPTION UPDATE

AS WE HEAD INTO MAY, WE’RE WELL INTO THE COOLER MONTHS AND IT’S A GREAT TIME TO STAY ON TOP OF HOME AND YARD MAINTENANCE TO KEEP EVERYTHING SAFE AND TIDY

OUR TEAM HAS BEEN BUSY SUPPORTING PARTICIPANTS WITH REGULAR YARD MAINTENANCE AND CLEANING SERVICES, MAKING SURE HOMES REMAIN COMFORTABLE AND MANAGEABLE WE’VE LOVED SEEING THE POSITIVE OUTCOMES AND APPRECIATE EVERYONE WHO CONTINUES TO WORK WITH US.

A QUICK REMINDER THAT WITH THE CHANGE IN SEASON, GRASS GROWTH MAY SLOW DOWN, BUT WEEDS CAN STILL POP UP, SO REGULAR UPKEEP IS STILL IMPORTANT IF THERE’S ANYTHING SPECIFIC YOU’D LIKE OUR TEAM TO FOCUS ON DURING YOUR SERVICE, PLEASE LET US KNOW.

WE ALSO WANT TO REMIND EVERYONE THAT PUBLIC HOLIDAYS CAN AFFECT SCHEDULING WE’LL ALWAYS DO OUR BEST TO RESCHEDULE SERVICES AS CLOSE AS POSSIBLE TO YOUR USUAL TIME.

IF YOU HAVE ANY QUESTIONS, NEED TO UPDATE YOUR SERVICES, OR WOULD LIKE TO ADD ADDITIONAL SUPPORTS, FEEL FREE TO REACH OUT WE’RE ALWAYS HAPPY TO HELP

THANK YOU FOR YOUR CONTINUED SUPPORT.

FUN FACTS

IT’S NOW AN OFFICIAL CELEBRATION DAY MAY 4TH IS RECOGNISED WORLDWIDE AS STAR WARS DAY, WITH EVENTS, DRESS-UPS, AND SPECIAL RELEASES HAPPENING EVERY YEAR

THE FIRST STAR WARS FILM HAD A DIFFERENT NAME - THE ORIGINAL MOVIE WAS LATER RENAMED STAR WARS: EPISODE IV – A NEW HOPE AFTER THE REST OF THE SAGA WAS DEVELOPED.

LIGHTSABERS WERE ORIGINALLY GOING TO BE MUCH HEAVIER - EARLY CONCEPTS IMAGINED THEM LIKE HEAVY, PHYSICAL WEAPONS THAT REQUIRED POWER PACKS NOT THE SLEEK, GLOWING BLADES WE KNOW TODAY

YODA WAS ALMOST PLAYED BY A MONKEY BEFORE THE ICONIC PUPPET WAS CREATED, THERE WERE PLANS TO USE A TRAINED MONKEY IN A COSTUME THANKFULLY, THEY WENT WITH THE LEGENDARY PUPPET DESIGN INSTEAD

DARTH VADER NEVER ACTUALLY SAYS “LUKE, I AM YOUR FATHER” THE REAL LINE FROM STAR WARS: EPISODE V – THE EMPIRE STRIKES BACK IS: �� “NO, I AM YOUR FATHER ”

STAR WARS IS ONE OF THE HIGHESTGROSSING FRANCHISES EVER - THE STAR WARS UNIVERSE SPANS MOVIES, TV SHOWS, BOOKS, GAMES, AND MERCHANDISE WORTH BILLIONS

OUR RECEPTION TEAM IS HERE TO GREET YOU WITH A SMILE, ANSWER YOUR QUESTIONS, AND MAKE YOUR VISIT A GREAT ONE!

MARVIN

SCOTTVALE OPERATIONS ROCKHAMPTON

CHECK OUT WHAT’S AVAILABLE AT HTTPS://SCOTTVALEHEALTHCLUB COM/ PH: 4573 4611 OR EMAIL HELLO@SCOTTVALEHEALTHCLUB COM

GREETINGS EVERYONE!

I WOULD LIKE TO BEGIN BY THANKING THE ENTIRE SCOTTVALE HEALTH CLUB AND BIGDOG SUPPORT SERVICES COMMUNITY FOR THE WARM WELCOME OVER THE PAST MONTH SINCE JOINING SCOTTVALE HEALTH CLUB, I’VE HAD THE OPPORTUNITY TO MEET AND CONNECT WITH MANY CLIENTS AND STAKEHOLDERS, AND I TRULY VALUE THE FEEDBACK AND CONVERSATIONS SHARED SO FAR EMMAUS COLLEGE ROCKHAMPTON

WE ARE PROUD TO SUPPORT EMMAUS COLLEGE ROCKHAMPTON IN THEIR GOAL TO RAISE AWARENESS AROUND HEALTH, ENHANCE SOCIAL ENGAGEMENT, AND PROMOTE OVERALL FITNESS FOR THEIR YEAR 7, 8 AND 9 STUDENTS

UPCOMING CHANGES

WE WOULD LIKE TO PROVIDE ADVANCE NOTICE OF A SMALL ADJUSTMENT TO OUR FEES, EFFECTIVE FROM 1 JUNE 2026 THIS CHANGE REFLECTS THE INCREASING COSTS ASSOCIATED WITH DELIVERING HIGH-QUALITY CARE AND MAINTAINING OUR STANDARDS ACROSS ALL OF OUR SERVICES FURTHER DETAILS WILL BE SHARED SOON TO ASSIST WITH YOUR PLANNING COMMUNITY UPDATE

WE’RE EXCITED TO SHARE THAT BOTH SCOTTVALE HEALTH CLUB AND BIGDOG SUPPORT SERVICES WILL BE PARTICIPATING IN THE UPCOMING AGED AND DISABILITY EXPO THIS IS A GREAT OPPORTUNITY FOR US TO CONNECT WITH THE WIDER COMMUNITY, SHARE INFORMATION ABOUT OUR SERVICES, AND CONTINUE BUILDING STRONG LOCAL PARTNERSHIPS IF YOU’RE ATTENDING, WE’D LOVE FOR YOU TO STOP BY AND SAY HELLO

FRIDAY, 8 MAY 2026 ROCKHAMPTON SHOWGROUNDS

FREE ENTRY – REGISTER HERE: HTTPS://BOOK DISABILITYEXPO COM AU/VISITOR/REGISTER

COME ALONG AND CONNECT WITH ORGANISATIONS SUPPORTING PEOPLE WITH DISABILITY, AGEING AUSTRALIANS, CARERS AND FAMILIES

THERE WILL ALSO BE FREE HOURLY GIVEAWAYS THROUGHOUT THE DAY FROM THE ORGANISERS AS ALWAYS, WE APPRECIATE YOUR CONTINUED SUPPORT AND UNDERSTANDING IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO SPEAK WITH OUR TEAM

WE HAVE SOME MORE EXCITING NEWS HERE AT SCOTTVALE HEALTH CLUB!

WE’RE THRILLED TO ANNOUNCE THAT WE HAVE SOME NEW FACES JOINING OUR TEAM. IT’S OUR PLEASURE TO INTRODUCE SOPHIE!

SOPHIE IS AN ACCREDITED EXERCISE PHYSIOLOGIST AND AN ELITE PROFESSIONAL ATHLETE, WITH A STRONG PASSION FOR HELPING PEOPLE IMPROVE THEIR MOVEMENT, FUNCTION, AND OVERALL QUALITY OF LIFE SHE IS EXPERIENCED IN DELIVERING EVIDENCE-BASED PROGRAMS ACROSS NEUROLOGICAL, MUSCULOSKELETAL, AND CHRONIC CONDITIONS, WITH A FOCUS ON BUILDING CONFIDENCE, INDEPENDENCE, AND LONG-TERM HEALTH

WE ARE SO EXCITED TO HAVE SOPHIE AS PART OF THE SCOTTVALE TEAM AND CAN’T WAIT FOR OUR COMMUNITY TO BENEFIT FROM HER KNOWLEDGE AND ENERGY

MAKE SURE TO SAY HELLO TO SOPHIE IF YOU SEE HER AROUND THE CENTRE!

OUR RECENT FOSSIL FUELERS CAR SHOW, HELD ON APRIL 16TH, WAS AN INCREDIBLE SUCCESS AND A TRUE CELEBRATION OF COMMUNITY SPIRIT WITH AN AMAZING TURNOUT OF OVER 150 ATTENDEES AND MORE THAN 50 CLASSIC CARS ON DISPLAY, THE DAY WAS FILLED WITH ENERGY, CONNECTION, AND PLENTY OF ADMIRATION FOR SOME TRULY STUNNING VEHICLES IT WAS INSPIRING TO SEE SO MANY PEOPLE COME TOGETHER IN SUPPORT OF SUCH A MEANINGFUL CAUSE

THANKS TO THE GENEROSITY OF EVERYONE INVOLVED, WE’RE PROUD TO SHARE THAT OVER $1,200 WAS RAISED THESE FUNDS WILL GO DIRECTLY TOWARD DELIVERING FULLY FUNDED ALLIED HEALTH SESSIONS, LED BY OUR PHYSIOTHERAPIST, EXERCISE PHYSIOLOGIST, AND ALLIED HEALTH ASSISTANTS

WE’VE ALREADY BEGUN REACHING OUT TO SEVERAL LOCAL RSLS AND ARE EXCITED TO GET THIS 8-WEEK PROGRAM UP AND RUNNING IN HONOUR OF THE FOSSIL FUELERS CAR GROUP, THIS INITIATIVE WILL BE PROUDLY KNOWN AS “FUELERS FIT ”

A VERY SPECIAL THANK YOU GOES TO ADAM AND HIS TEAM WITHOUT THE FOSSIL FUELERS GROUP, THIS EVENT AND THE IMPACT THAT WILL FOLLOW WOULD NOT HAVE BEEN POSSIBLE

WE LOOK FORWARD TO SHARING MORE UPDATES AS FUELERS FIT COMES TO LIFE!

MAY THE 4TH IS A GREAT REMINDER THAT EVEN SMALL, CONSISTENT ACTIONS CAN BUILD POWERFUL HABITS SOMETHING WE FOCUS ON EVERY DAY IN OCCUPATIONAL THERAPY

IN OT, OUR GOAL IS TO SUPPORT PARTICIPANTS TO BUILD INDEPENDENCE, CONFIDENCE, AND MEANINGFUL ROUTINES MUCH LIKE TRAINING A JEDI, PROGRESS DOESN’T HAPPEN OVERNIGHT IT COMES FROM REPETITION, STRUCTURE, AND THE RIGHT SUPPORTS IN PLACE HERE ARE A FEW PRACTICAL OT STRATEGIES WE ENCOURAGE SUPPORT WORKERS TO INCORPORATE INTO DAILY SUPPORTS:

BREAK TASKS DOWN (CHUNKING)

LARGE TASKS CAN FEEL OVERWHELMING. BREAKING THEM INTO SMALLER, MANAGEABLE STEPS HELPS PARTICIPANTS STAY ENGAGED AND SUCCESSFUL. THINK: INSTEAD OF “CLEAN THE HOUSE,” START WITH “CLEAR THE TABLE” → “WIPE THE SURFACE” → “PUT ITEMS AWAY”

USE VISUAL SUPPORTS

VISUAL SCHEDULES, CHECKLISTS, OR STEP-BY-STEP PROMPTS CAN SIGNIFICANTLY IMPROVE INDEPENDENCE, ESPECIALLY FOR PARTICIPANTS WHO BENEFIT FROM ROUTINE AND PREDICTABILITY

PROMOTE CHOICE AND CONTROL WHERE POSSIBLE, OFFER SIMPLE CHOICES (E G , “WOULD YOU LIKE TO SHOWER NOW OR AFTER LUNCH?”) THIS BUILDS AUTONOMY AND REDUCES RESISTANCE

FOCUS ON ROUTINE BUILDING CONSISTENCY IS KEY SUPPORTING PARTICIPANTS TO FOLLOW A REGULAR DAILY ROUTINE HELPS REDUCE ANXIETY AND IMPROVES OVERALL FUNCTIONING

SUPPORT, DON’T TAKE OVER IT CAN BE TEMPTING TO COMPLETE TASKS FOR PARTICIPANTS, BUT OUR GOAL IS TO BUILD CAPACITY PROVIDE THE LEAST AMOUNT OF SUPPORT NEEDED AND STEP IN ONLY WHEN REQUIRED

SENSORY AWARENESS

BE MINDFUL OF ENVIRONMENTAL FACTORS SUCH AS NOISE, LIGHTING, AND CLUTTER SMALL ADJUSTMENTS CAN MAKE A BIG DIFFERENCE IN A PARTICIPANT’S ABILITY TO ENGAGE MAY THE 4TH BE WITH YOU” ED

A FINAL THOUGHT

WE ARE THRILLED TO INTRODUCE SUZANNE AS OUR REMOTE OCCUPATIONAL THERAPIST! SUZANNE BRINGS A WEALTH OF EXPERIENCE IN DEVELOPING AND IMPLEMENTING CLIENT SUPPORT PLANS THAT ADDRESS THE HOLISTIC NEEDS OF EACH INDIVIDUAL SHE HAS DELIVERED WELLBEING PROGRAMS DESIGNED TO HELP CLIENTS ACHIEVE THEIR GOALS, AND HAS EXTENSIVE EXPERIENCE SUPPORTING BOTH FIRST RESPONDERS AND A DIVERSE RANGE OF CLIENTS

HER BACKGROUND INCLUDES ASSESSING AND TREATING CLIENTS ACROSS BOTH COMMUNITY AND HOSPITAL SETTINGS, CONSISTENTLY ACHIEVING POSITIVE OUTCOMES. SUZANNE’S CLIENT-CENTRED APPROACH AND COMMITMENT TO QUALITY CARE MAKE HER A VALUABLE ADDITION TO OUR TEAM

WITH SUZANNE JOINING US, SCOTTVALE HEALTH CLUB IS NOW PROUD TO OFFER REMOTE OCCUPATIONAL THERAPY REPORTS IF THIS IS SOMETHING YOU OR SOMEONE YOU KNOW MAY BENEFIT FROM, PLEASE DON’T HESITATE TO GET IN TOUCH WE’D BE MORE THAN HAPPY TO HELP

JUST LIKE IN STAR WARS, EVERY INDIVIDUAL HAS THEIR OWN JOURNEY, STRENGTHS, AND CHALLENGES OUR ROLE IS TO GUIDE, SUPPORT, AND EMPOWER NOT TO TAKE OVER THE MISSION. BY EMBEDDING THESE STRATEGIES INTO EVERYDAY SUPPORTS, WE HELP PARTICIPANTS BUILD SKILLS THAT LAST FAR BEYOND A SINGLE SHIFT

THE 4TH BE WITH YOU

THAT’S A WRAP!

THANKS FOR ANOTHER SUCCESSFUL MONTH, KEEP UP THE GREAT WORK!

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BigDog May 2026 Newsletter by Steven Paull - Issuu