Winter 2018 | issue 7
the
North West Anglia
NHS Foundation Trust
Consultant Paediatrician wins award at Women Leaders in Peterborough page 3 Bringing members, staff and PATIENTS the latest Trust news
Look out for ‘December Magic’ as we kickstart the festivities in our hospitals
Message from our
Chief Executive
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Welcome to the Winter edition of Pulse magazine Since I became the Chief Executive of your local hospitals on 1 October, I have been hugely privileged to meet lots of staff, to see them at work and understand the challenges they sometimes face in their roles. It has been valuable to remind myself of the dedication and determination it takes to ensure our hospitals run smoothly for the benefit of good patient care and experience. It has also been great to meet patients, visitors and some of our Foundation Trust members, too. Recently, I attended a meeting of Trust members at Stamford Hospital to share my experiences so far, and to hear their views on the hospital services they have accessed. I want to know what we do well and where we can improve the services we provide to patients. The outcome of our Trust CQC Inspection that took place in the Summer has now been announced. I know I speak on behalf of our staff and my fellow board members when I say how disappointed we were to receive a rating of ‘Requires Improvement’. More information on how we are working to improve can be found on page 3. I was incredibly proud to help host our Outstanding Achievement Awards held on 12 October. These awards are a fantastic way to remind ourselves just how amazing NHS staff are. Colleagues from Peterborough, Stamford and Hinchingbrooke Hospitals were recognised in a variety of awards which ranged from Unsung Hero and Team of the Year to those staff members who embody our Trust values. One of the many highlights of the evening was seeing the ‘Hospital Hero’ for each of our acute sites announced. These awards are voted for by our patients – so are considered very special for our staff. Take a look on pages 10 and 11 for a report and pictures from the event, which was kindly sponsored by some of our main suppliers and PFI partners.
New midwife appointed to support bereaved parents at Hinchingbrooke
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A night of celebration at the 2018 Outstanding Achievement Awards
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Also in this edition you can read about our plans to ensure Christmas is still a time of celebration for our inpatients (see page 7). Plus, on page 3, you can read more about our consultant Dr Emilia Wawrzkowicz, who won an Inspirational Women Leader Award in November. Emilia graces our front cover of this edition. Finally, if you are reading this magazine by chance as you have come into hospital, why not sign up to become a member of our Foundation Trust to receive a copy every quarter – either by post or online – so you can keep up to date with what’s happening in your local hospital?
Chief Executive, Caroline Walker
Becoming a member is free and easy to do – either call our communications team on 01733 678024, email: nwangliaft.membership@nhs.net or visit our website (www.nwangliaft@nhs.uk) to complete the online application form.
Contact Us
Winter 2018 | issue 7
THE
North West Anglia NHS Foundation Trust
The Pulse magazine is compiled by the Communications Team at North West Anglia NHS Foundation Trust. If you have any comments, or would like to make a suggestion about a subject you would like to read about in our magazine, please call the Communications Team on 01733 678024 or email: Nwangliaft.communications@nhs.net
Diabetes Team Win Second National Award CONSULTANT PAEDIATRICIAN WINS AWARD AT WOMEN LEADERS IN PETERBOROUGH BRINGING MEMBERS, STAFF AND PATIENTS THE LATEST TRUST NEWS
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Research Success at Regional Awards
page 3
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Consultant Paediatrician wins award at Women Leaders A Consultant Paediatrician at Peterborough City Hospital has won the 2018 Women Leaders Public Service award. Dr Emilia Wawrzkowicz, Consultant Paediatrician and Designated Doctor for Safeguarding Children in Cambridgeshire, was shortlisted as a finalist in the Public Service category earlier this year after being nominated by fellow paediatrician Dr Katharine McDevitt for her work championing the welfare of children within Peterborough and Cambridgeshire. She works tirelessly across the county with health and social care colleagues, ensuring there are services in place to keep the child safe. She said: “I am delighted to have won, it’s great that the work I do and all the other professionals I work with, day in and day out, to safeguard children and young people has gained recognition. It is challenging given the ever increasing demand and lack of resources but we do make a difference. I hope by winning this award I can inspire others to take roles on in this field of work.” The nomination was reviewed by a
judging panel made up of business leaders from around the country. This year the awards ceremony took place on 2 November 2018 at the Peterborough Arena East of England Showground. Dr Wawrzkowicz has been asked to become an ambassador Women Leaders Charity which she has agreed after wanting to inspire young women.
Trust has new CQC rating The Care Quality Commission has published its report on our Trust following the inspections that took place at North West Anglia NHS Foundation Trust in June/July 2018. Our Trust has been rated overall as ‘Requires Improvement’. The report can be found on our Trust website (there is a link from the homepage). It has also been published on the CQC website. Chief Executive, Caroline Walker said: “While this rating has come as a disappointment to our staff and to our Board, it is important that we reflect on it in the context that we are just 18 months postmerging three hospital sites into one organisation. From feedback gained through other routes, we know we have come a long way in that time, but it is not possible to embed our recently-developed clinical strategy, nor new processes for the integration of cross-site teams in our service areas, within that timeframe. “It’s important to note the report highlights many areas of good practice, - in fact we have 75 individual ‘Good’ ratings compared with 15 ‘Requires Improvement’. I am also pleased to see an outstanding rating for the ‘Caring’ element of our End Of Life Care service at Hinchingbrooke Hospital. “That said, this report provides us with a good source of information to progress with our continuous improvement agenda. We have already put in place an action plan to address the points raised by the inspection team. I am confident that if the inspectors returned now, they would see a significant difference in the areas where they highlighted issues since our June inspection. “Our aim is to carry on with our journey towards being an outstanding organisation for our patients and our staff.”
A very warm welcome to our new apprentices The Trust would like to welcome our 12 new apprentices who joined Peterborough City Hospital back in August and September. They will be working in the following departments: • Outpatients • Emergency Medicine • Orthopaedics • Therapies • Pharmacy • Ward B14, B11, A9 and the Frail Elderly Unit For many of our apprentices this will be the first step into working life.
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STAFF AND VOLUNTEER FOCUS
Improving our hospitals for all As part of our commitment to the Inclusion as Standard model, we have sought feedback from a range of user groups and staff on how we can make improvements to our hospitals that help us meet their needs, regardless of disability, additional needs or protected characteristic.
Volunteer services presented with a Five-Star Focus Award
In the past few months we have been able to turn some of these improvement ideas into actions – and there will be more to come! Recent improvements have included: Genderless toilets – we have converted some toilet facilities within our Emergency Department at Peterborough City Hospital to be free of gender identification. This was in response to a request made by members of our LGBTQIA+ Facebook Group. We are working on converting more toilets in that area to be genderless in the coming months. British Sign Language interpretation service – between August and November 2018 we piloted Sign Live, a video interpretation service to provide immediate support to deaf patients in the emergency department. Working alongside Cambridgeshire Deaf Association, we implemented the pilot in both emergency departments at Peterborough City and Hinchingbrooke Hospitals. In addition to this service, we have also adapted our Interpreter Policy to support people with a more individual and bespoke communication style. We have also worked with the charity Little People UK to develop a toolkit to support people with Dwarfism. This includes manufacturing equipment that does not currently exist to provide easier access to on site facilities. If you have a specific interest, or a suggestion for an improvement to support our patients better, please contact Simon Howard, our Equality, Diversity and Inclusion Lead, via email: nwangliaft.edi@nhs.net
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The Trust volunteer services have recently been awarded a ‘Five Star’ rating as an organisation which supports excellence in volunteer management. The rating was awarded by Cambridgeshire & Peterborough Volunteer Centres after an audit within the team and the services they provide. A lot of work has been completed to align the Volunteer Services since the hospitals merged and plans for future developments have been made to increase the impact of volunteering, for staff, patients and visitors. The ‘Five Star Focus’ award recognises that the Trust supports excellence in volunteer management and has the following policies and procedures in place to provide a quality volunteering experience: • Planning for volunteer involvement • Recruitment & induction • Support & Safety • Training, recognition and personal development • Involving, rewarding and recognising volunteers
Barry Pridmore, Trust Volunteer Manager said: “I’m extremely proud of the whole team and how far we’ve come to align the different hospitals services, since the merger. “The Trust is keen to involve the local community in volunteering and supporting its local hospital. To achieve this we are committed to ensuring that volunteers have an excellent experience. Receiving this recognition highlights the Trust as a great place to volunteer” Come along and find out more about volunteering at the volunteer’s recruitment event being held in the Cancer Wellbeing Centre at Peterborough City Hospital on Friday 25 January between 2-4 pm. The event will highlight volunteering opportunities to support cancer wellbeing roles as well as Trust wide volunteering opportunities.
supporting our patients
Football match raises thousands for Woodlands Centre Jeremy Hall and a team of volunteers organised a football match between local team Houghton and Wyton FC Veterans, and Tottenham Hotspur Legends, which raised thousands to help treat cancer patients. The event continued into the evening with an auction, live band, hog roast, raffle and the opportunity to have a photograph with the real FA Cup. Jeremy’s mum, Jackie was treated for breast cancer at the Woodlands Centre, and in the following years donated regularly to the centre as it was her favourite charity. Unfortunately, Jackie passed away and in her honour Jeremy has continued his mum’s legacy. Jeremy said: “This event would not have been possible without the help and support of the organising team, along with the generosity of the local community. We were very lucky to receive auction prizes from local and national organisations, too many to name, and I would like to thank everyone who donated a prize, helped with the organisation, and those who came
New garden for Woodlands Centre A new relationship between the Woodlands Centre at Hinchingbrooke and charity, the Malcolm Whales Foundation, will see the garden at the Woodlands Centre transformed. The Malcolm Whales Foundation raises money to support younger people who have received a cancer diagnosis and was founded in 2009 by Malcolm’s son Damien. Malcolm lost his fight with bowel cancer a year earlier, aged only 55 and the foundation has been raising money in his memory ever since.
along and made it a success”. With support from the event’s committee a total of £14,900 was raised and this was split equally between the Woodlands Centre and Macmillan Cancer Support. Lynda Hall, Lead Cancer Nurse accepted the donation on behalf of the Woodlands Centre and said: “We have been blown away by the dedication that has been shown in the organisation of this event, this is clearly a cause that is very close to the hearts of the organisers. I would like to sincerely thank Jeremy and his team, the donation of £7,450 will enable us to purchase a scalp cooling machine which can help patients receiving certain types of chemotherapy to keep their hair during treatment.”
Damien said: “Receiving a diagnosis of cancer and the subsequent treatment and ongoing tests are often stressful for patients and their loved ones. By renovating the garden area, we hope to provide a tranquil and inviting space for patients and their families”. Much of the fundraising has been undertaken by groups of school children, and some of these will be getting their hands dirty and helping with the garden transformation, overseen by the Trust’s Estates and Facilities team. Lynda Hall, Lead Cancer Nurse, said: “We are so grateful to the Malcolm Whales Foundation for making the rejuvenation of our garden possible. Due to the busy nature of the centre, patients can sometimes experience a wait for treatment. We hope that having access to a beautiful garden will make a difference to their experience”.
Trust welcomes new Sepsis Nurses The Trust has appointed two new sepsis nurses to help improve sepsis care at Peterborough City, Hinchingbrooke and Stamford hospitals.
are aware of the symptoms and seek medical help as soon as they start to see any sign of sepsis.” Symptoms can include
Leanne Shaw and Gemma Thomson have been working with staff across the Trust to raise awareness of Sepsis, a common and potentially life-threatening condition that is caused by the body’s response to an infection, injuring its own tissues and organs. “Patients have a better chance of making a full recovery when treatment is received quickly after they experience symptoms,” said Leanne. “Our role is to support staff and provide them with the resources to enable them to recognise and treat sepsis early.” In addition to working with staff to ensure Sepsis care is at the forefront of their minds, Leanne and Gemma are also urging
• Slurred speech or confusion or loss of consciousness • Severe shivering or muscle pain • Severe breathlessness • Less urine production than normal e.g. not urinating for a day members of the public to be more area of the symptoms.
• Cold, clammy, bluish or mottled skin
Leanne added: “Last year, there were 340,000 cases of sepsis in the UK, of which 46,000 people died. This is more than deaths from bowel, prostate and breast cancer combined. If it isn’t spotted and treated quickly, the effects of Sepsis can be devastating, so it is vital that people
More information on Sepsis can be found on: https://www.nhs.uk/conditions/sepsis/
If you have an infection and start to feel unwell with any of these signs seek medical advice urgently.
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News Updates
Helping Babies Breathe programme Two staff members from the Neonatal Intensive Care Unit at Peterborough City Hospital have returned from a selffunded trip to Rwanda after volunteering for the Helping Babies Breathe project. Julie Elding and Helen Gooderham are the first UK nurses to travel to Rwanda with the Global Engagement Institute. Helping Babies Breathe is an evidence based educational program to help teach neonatal resuscitation techniques in resource-limited areas; it’s an initiative of the American Academy of Paediatrics in collaboration with the World Health Organisation. Julie Elding, NICU Sister, said: “Since qualifying as a nurse I have always wanted to give something back, but due to family commitments the timing was never quite right, until now. I’ve always had an interest in teaching and newborn resuscitation, so when I found the Helping Babies Breathe programme in Rwanda it was a perfect combination.”
capital Kigali there is no running water or electricity anywhere and hospitals have limited equipment. Helen Gooderham, Deputy Sister on NICU, said: “We visited a district hospital in one of the poorer areas of Kigali where there weren’t any ventilators on the neonatal unit and equipment looked old. We saw a baby that clearly wasn’t going to survive but could have if cared for in the western world, which was extremely hard to see.”
Helen and Julie trained local nurses in newborn resuscitation, enabling them to continue the work when they leave. Once the nurses complete their resuscitation training, the next step is to help them become master trainers, enabling them to train their own staff.
equipment which Julie and Helen trained them to use in order to take back to their workplace to have the tools for future babies. It also helped them forge relationships with local nurses and the rest of the delegation from other parts of the world.
As part of the programme each health facility that was represented at the training received a set of basic
Resources in Rwanda are pretty basic despite being one of Africa’s more successful countries; outside of the
Julie added: “As with everywhere they had very few nurses, although efforts are being made to train more. The nurses work very hard and long hours - one example is a 14 hour night shift - and are clearly doing their best with limited resources.” “Going over to Rwanda was very rewarding; I feel that I have achieved something, not just something on my bucket list but also giving skills to Rwandan nurses that could potentially save a baby’s life.”
Heroic healthcare worker saves woman’s life in supermarket A Healthcare Assistant from Hinchingbrooke Hospital was praised after leaping into action to save a woman’s life while shopping in a local supermarket. Michelle Turnbull was shopping in the Wisbech branch of Asda when she rushed to the aid of a member of staff who had collapsed. Identifying that the woman was in shock and breathing erratically, Michelle quickly laid her in the recovery position before telling the staff to ring for an ambulance. Before the ambulance arrived, the woman stopped breathing twice, forcing Michelle to jump into action and perform CPR. Michelle, who works on the Acute Trauma and Surgical Unit at Hinchingbrooke Hospital, said: “As a trained first aider, I recognised her
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symptoms and administered first aid as best I could without having any medical equipment to hand. This meant monitoring her breathing by watching the rise and fall of her chest and manually checking her pulse. It was scary situation to be in, but instinct and training kicked in and I was able to keep her breathing going until the paramedics arrived.” The paramedics assessed the woman and took her to King’s Lynn Hospital. Thanks to Michelle’s quick action, the she was treated and discharged from hospital the following day. Michelle added: “The woman’s partner texted me the next day to let me know she was okay. He couldn’t thank me enough for my help and said that my intervention saved her life. I just feel very grateful that I was in the right place at the right time and able to help.”
FESTIVE FUN
Look out for ‘December Magic’
Fantastic response to our Christmas card appeal
Following on from last year’s successful Christmas project, Love from Lapland, North West Anglia NHS Foundation Trust has launched a brand new campaign just in time for Christmas.
Thank you so much to all of the local primary schools who sent in some very thoughtful, very colourful and very glittery Christmas card designs, as part of our Christmas card appeal this year!
‘December Magic’ will encompass all of the festivities taking place at Peterborough City, Stamford and Hinchingbrooke Hospitals. The Trust will have visits from local choirs, a special Christmas card appeal to primary school children, staff secret Santa hampers and much more. We have received some amazing creations from local primary schools so thank you to everyone who has participated. We will be hosting visits to our wards to hand deliver their cards, for a number of pupils who were drawn randomly from all of the entries. You can read more about these visits to see the workings of a real hospital ward and spread some festive cheer to our elderly patients, in the next issue of The Pulse. As part of December Magic, gift giving will also be focused around our elderly patients this year. ‘Be Santa to a Senior’ will help spread some festive cheer to patients who will spend the day as an inpatient at one of our three main hospital sites. The idea is to ensure that all of these patients receive a gift to unwrap on Christmas Day, presents can be dropped off at the main reception
We had lots of schools, and even some preschools and extracurricular groups send in their creations so we would like to say a huge and heartfelt thanks to all of the children, school staff and parents who supported this campaign – we’ve named all of the entrants so far below! desk at Peterborough City, Stamford or Hinchingbrooke Hospital. Joanne Bennis, Chief Nurse at North West Anglia NHS Foundation Trust said: “We know that for some patients, Christmas can be a particularly lonely time, especially if they do not have any friends or family nearby to visit them in hospital. “No matter how big or small a gift may be it can go a long way to making Christmas special for the elderly,” says Jo. “Previously, we’ve had so many fantastic donations for our Love from Lapland campaign from companies and members of the public, and would love to make this year’s campaign just as successful. You can either make a donation via our MyDonate page or by donating an unwrapped gift from our Amazon wishlist.” If you would like to make a donation to the December Magic campaign then please visit: https://mydonate.bt.com/ fundraisers/nwangliaftchristmas.
Stamford Hospital supports local foodbank Staff from Stamford Hospital have come together to support the local foodbank and help prevent local families going hungry this winter. As part of their community Christmas campaign, the hospital collected over 100 items of food and basic necessities, such as shower gel, toothbrushes etc. for the individuals and families using the Stamford and Oundle foodbank. Sue Brooks, Matron and Site Manager, said: “Sadly, not everyone will have the means to enjoy regular hot meals, let alone a traditional Christmas dinner and after hearing that the foodbank supports on over 130 families from Stamford and the surrounding villages every week, our staff felt compelled to do something to help.
“The response from the local community has been overwhelming and as a result we have collected enough to fill 60 hampers with staple foods that will ensure people can enjoy a cooked meal, along with a few festive treats. On behalf of the staff at Stamford Hospital, I would like to thank everyone who has donated to our campaign – your help will make a big difference to families struggling this Christmas.”
Five schools were chosen at random to have pupils visit one of the wards in our three main hospitals; to hand deliver the cards from their school. These visits are taking place this month and we’ll tell you more about them in the New Year edition of The Pulse. All of the other cards will be delivered to the elderly patients who have to stay in hospital over the Christmas period and they’re sure to bring some festive cheer to them all. Thank you very much! • 1st Ketton Scouts • 28th Werrington Brownies • Alconbury Primary School • Barnack CE Primary • Buttons and Bows Pre-school • Dogsthorpe Junior School • Eye C of E Primary School • Fourfields Community Primary School • Gladstone Academy schools • Great Staughton School • Hampton Vale Primary School • Heltwate School • Hemingford Grey Primary School • Heritage Park Primary School • Kirkstone House School • Leighton Primary School • Oakdale Primary School • Old Fletton Primary School • Oundle CE Primary School (birthday cards) • Sacred Heart RC Primary • Southfields Primary School • St Augustine’s Junior • St Gilbert’s CE Primary School Stamford • Thomas Deacon Jnr Academy • Wittering Academy schools • Willoughby Special School • Wisbech St Mary Preschool
Staff and volunteers also held a brica-brac sale with all proceeds going towards purchasing items for the hampers. They raised over £350!
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NEWS UPDATE
Teams put our Major Incident plans to the test No-one likes to imagine a terrorist attack happening in our local communities, but sadly, since the terror attacks on Manchester and London in the past few years, this type of horror could one day happen closer to home. As a level 1 trauma unit, Peterborough City Hospital needs to be prepared for a mass casualty major incident. We have a Major Incident Plan which would be activated in such circumstances. On Thursday 18 October, staff from across Peterborough City Hospital came together to test the Major Incident Plan in a special exercise run by Public Health England on behalf of NHS England, across the Midlands and Eastern regions. Our teams from Critical Care, the Emergency
Department, the Medical Assessment Unit/Frail Elderly Unit, Paediatrics and members of the Hospital Control Team, took part in a pseudo-terrorist attack exercise along with other regional hospitals, ambulance trusts and clinical commissioning groups. Celia Kendrick, our Head of Resilience and Emergency Preparedness, said: “This was an excellent opportunity for us to play out how we would respond to a high volume of injured people needing our care. We used real data from our current hospital bed state so that we could practice how we might create capacity in our Critical Care Unit, theatres, ED, pathology, the imaging department and in the MAU/FEU as the situation unfolded.
“At the end of the five-hour long session we discussed what went well and what areas of our plan might need adapting. The teams that took part reacted well and have really helped us to test and refine our Major Incident Plan.”
New midwife appointed to support bereaved parents at Hinchingbrooke Carly McDonald is the new Bereavement Midwife at Hinchingbrooke Hospital. Carly started working at Hinchingbrooke in 2006 as an integrated midwife, working on both Labour and Lilac ward, and also in the community.
at Peterborough. Having shadowed Lesley during a shift, I was inspired to undertake the challenge of this role at Hinchingbrooke.“ As part of Carly’s role she hopes to enhance the confidence of healthcare professionals through training sessions, whilst supporting and empowering members of staff caring for bereaved parents, with an opportunity to debrief following an event. I will be involved in auditing current practices, developing and sharing an action plan and managing change and innovation. Carly plans to re-establish the Bereavement Steering Group at North West Anglia.
Carly, Midwife Sonographer, said: “I have always had a particular interest in fetal medicine and antenatal care, especially for women requiring specialist care by a multidisciplinary team as a result of their medical and obstetric history. Therefore, I relished the opportunity to complete the Obstetric Ultrasound Course, qualifying as a Sonographer in 2009.” In this role Carly performed ultrasound scans at all stages of pregnancy and continued to practice as a Midwife on the Maternity Day Assessment Unit alongside her Sonography role, caring for women who expressed concerns and those referred in by GP’s and Community Midwives. In addition, Carly was involved in counselling women following screening test results and facilitating referrals to specialist fetal medicine units. Carly added: “In my role as a Midwife Sonographer, I cared for families experiencing the loss of a baby. Although
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a very difficult part of my role I found providing bereavement care particularly rewarding, acting as an advocate for families having identified their individual needs and wishes. This is when my aspiration to focus upon supporting and guiding bereaved families developed and thus following the advertisement of this specialist role at Hinchingbrooke, I spent time discussing the role with Lesley Carline, Bereavement Specialist Midwife
“I will build upon current practices to develop a high quality, personalised and responsive service for bereaved families, that as a Trust we can be proud of. A key role is to act as a care co-ordinator, liaising with chaplains, bereavement care practitioners, neonatal staff and pathologists on behalf of women, whilst building positive working relationships with local support groups such as the Stillbirth and Neonatal Death Society. I will offer postnatal visits to bereaved women and families to provide further support and guidance, whilst listening to their views in order to develop the service in an appropriate and sensitive manner.”
‘Armed’ against the Flu Trust staff began the winter season by rolling up their sleeves and being vaccinated as part of the Occupational Health team’s annual flu campaign. The first week of the campaign saw a fantastic 22% of our workforce volunteer to receive the jab. A record number of colleagues put themselves forward to be Peer Vaccinators across our hospitals. This enables staff to receive the flu jab from someone who works in their location, encouraging more people to be vaccinated without having to take time out of their working day. Last year 72.2% of staff were vaccinated, compared to the national average of 68.7%. Already this year, 50% of staff have received their flu jab, which puts the Trust in a great position to achieve the target of 75%. Chief Nurse, Jo Bennis, said: “For the majority of people who catch it, flu is
unpleasant but not life-threatening, however for some of our already unwell patients, flu could cause serious complications. “For our staff, having their vaccine means they are not only protecting our patients from the virus, but they are also taking this protection home to help keep their loved ones flu free this winter”. Who should have the flu jab? • People aged over 65 • Pregnant women • T hose with a weakened immune system or long term health condition and people they are in regular contact with • People living in a care facility • T hose in receipt of Carer’s Allowance, or who are main carers •H ealth and social care staff in direct contact with patients/service users
Preventing Infection this winter In October the Trust’s Infection Prevention and Control (IPC) Team had stands at Peterborough City and Hinchingbrooke Hospitals for Infection Prevention Awareness Week. The display covered the importance of hand hygiene and how to stop the spread of infection, not only in hospitals but in homes, workplaces and schools too. Colleagues and members of the public came over to chat and find out more about what infection prevention entails. Wards and clinical areas also had a visit from mascot Poo Peter who was helping people identify what different types of stool say about a person’s health and diet. The IPC team are dedicated to keeping our staff and patients protected from infection and were among the first to have the flu vaccine when it arrived in October.
Helping you avoid those winter ‘ills’ It’s that time of year again when our medicine cabinets need to be stocked with the essentials in case you or your family fall ill this winter.
Ladies lunch raises £17,000 for Breast Care Unit Peterborough City Hospital’s Breast Care Unit has received a generous donation of £17,000 raised by a charity Ladies Lunch. This is the forth fundraising lunch organised by former patient Carol Collier. It featured Strictly Come Dancing star Brendan Cole as the celebrity speaker and attracted 330 guests. Carol said, “I wanted to do something to say thank you for the care that I received from the staff at the Breast Care Unit during my cancer journey. I never expected us to raise as much money as we have. I hope that this donation will help to improve the experiences of other patients using the service.” Since the first Ladies Lunch in 2015,
Carol has raised over £40,000 which has been used to redecorate the comfort rooms, purchase cutting edge equipment and invest in staff training. The money from this year’s lunch is going towards a new x-ray machine. Specialist Breast Care Nurse, Claire Hall was a guest speaker at the event, she said, “We’re incredibly grateful to Carol for her fundraising efforts. The money raised over the past four events has made a huge difference to the unit and the care we can provide to our patients. Without the donation from the lunch we would not be able to purchase this new x-ray machine. We want to thank everyone who contributed for their generosity.”
There’s nothing worse than being confined to bed, full of cold, only to find there is no pain relief or cough medicine in the house. A supply of paracetamol or ibuprofen and other remedies will help you treat common ailments such as coughs, colds, sore throats, indigestion, toothache, headaches and constipation. If you have children, don’t forget to include appropriate medicines for them. Medicine cabinet essentials include: • Painkillers, such as ibuprofen, paracetamol and aspirin (available as syrup for children) • Antihistamines, useful for dealing with allergies and insect bites • Anti-diarrheoa tablets, which help with food poisoning or stomach viruses • Indigestion treatments • First Aid kit – including bandages, plasters, a thermometer, antiseptic cream, eyewash and sterile dressings.
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Achievements
A night of celebration at the 2018
Staff from all three hospitals came together to celebrate the Outstanding Achievement Awards in October. The ceremony honoured the achievements of our wonderful staff and took place on Friday 12 October at the Marriott Hotel in Peterborough. Staff were treated to a well-deserved sit-down meal before the ceremony began, with a disco to continue the celebrations afterwards. As part of the awards, patients were asked to nominate their hospital heroes, staff who had gone above and beyond in delivering care and compassion, and the winners were announced during the ceremony: Disability Nurse Advisor Sue Overson was named Peterborough City Hospital’s Hero for the outstanding care she showed to a patient with Downs Syndrome, dementia, epilepsy and a difficulty with communicating. Sue liaised with the family at every turn and impressed them with her attention to detail and compassion. Obstetrician and Gynaecologist Mr Chris Siozos was highly commended as Peterborough City Hospital Hero following the care he provided to a lady who had experienced the trauma of losing her first child. Having saved the woman’s life he vowed to deliver her next child should she fall pregnant again. Consultant Obstetrican Erika Manzo
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was named Hinchingbrooke Hospital Hero 2018 after looking after a couple who were devastated to learn they couldn’t conceive naturally. Erika ensured this couple were eligible for NHS-funded IVF treatment and ensured the process was as relaxed and positive as possible. They conceived a baby boy and are now a family of three. They describe Erika as one of the gems of our fabulous NHS. Bereavement Manager Natasha Evans
was highly commended as Hinchingbrooke Hospital Hero for supporting a colleague when her and her partner lost their baby girl. Natasha treated their daughter with total respect and dignity and say they wouldn’t have coped in those dark first few weeks without her. Lymphodema Nurse Specialist, Nicola Gregson was named Stamford and Rutland Hospital Hero 2018 for running a fantastic specialist clinic. Nicola is described
Outstanding Achievement Awards as a fantastic nurse and a credit to the organisation. More staff picked up awards at the event, which was attended by 130 staff members from across the three hospitals. These were nominated by their fellow colleagues in recognition of their achievements throughout the year. Radiographer Emma Rogers won the Outstanding Individual of the Year award for her team spirit and dedication to helping colleagues at a neighbouring hospital when she was unable to travel to PCH from her home in Spalding during the snow we experienced earlier this year. The Volunteers were very deserving of the Team of the Year award they received on the night. They are a group who are dedicated to our patients and visitors, and who give their time up so selflessly to help provide great quality care. PCH Staff nurse Heather Reid, won Unsung Hero as a result of the outstanding care and compassion shown to a patient who had been neglecting himself since the death of his wife. Hinchingbrooke Volunteer Noreen Sawford, won the Putting Patients First for being a very valued member of the x-ray team. Noreen gives up a huge amount of her time and is a firm favourite amongst staff and patients. Belinda Slater and Joe Verdegaal who both work at PCH, won the Caring and Compassionate award for leading a confused patient to safety after finding him wandering the grounds of the hospital in a vulnerable state. Catering Assistant Dave Whyte, won the Actively Respectful award for the lengths he went to in assisting a stressed out Mum with two very young children in the restaurant at PCH. Dave’s colleagues all speak very highly
of his constant drive to go above and beyond the call of duty. Helen Allport and Nicola Nightingale won the award for Improve & Develop for identifying an opportunity to vastly improve patient care by changing the way the Trust works with the Medicines Management Team. Paul Denton, Deputy Company Secretary, won the Working Positively Together award for stepping out of his remit to support his colleagues across the Trust. Paul is a great mentor and uses his own times and resources to help individuals expand and develop their horizons. This year we also honoured our three longest serving members of staff on each site, as part of our continuing NHS 70 celebrations. Nurse Practitioner, Angie O’Sullivan has worked in Peterborough for an impressive 44 years, across a range of departments including orthopaedics, outpatients and elderly medicine. Christine Wooff has worked in the catering department at Hinchingbrooke for 37 years, starting in the summer of 1981. She has always been a chef and takes the
various changes she’s experienced in her career, in her stride. Su Mansell has worked out of Stamford Hospital for 34 years and is currently a Deputy Sister on Greenwood Day Unit. Su continues to be fascinated by the history of the hospital and very much enjoys her work. Rob Hughes, chairman of North West Anglia NHS Foundation Trust, said: “We are incredibly proud to recognise the work of our wonderful staff members – many of whom see it only as their day job despite going above and beyond the call of duty time and time again. “I was particularly pleased to honour our Hospital Heroes and our longest serving members of staff. Some of the stories of the level of care given completely blew our judging panel away and to know that we have staff who have spent their entire careers working in our hospitals is really quite special.” The awards ceremony was hosted by Kev Lawrence of Heart FM and was sponsored by Althea, System C, Multiple, Medirest, Progress Health and Vocera.
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NEWS UPDATE New inpatient food ordering system New innovations are taking place at Hinchingbrooke to help staff and patients get the most from their experience involving food at the hospital. A new electronic patient food ordering system went live on MSSU ward at the beginning of November and was rolled out to other wards over the following weeks. Patients will use a tablet to order their food and staff will have the opportunity to speak to the patient to help them choose. This will not only increase interaction, but using a visual method is particularly helpful for patients that are able to choose more easily from photographs of the food choices. Staff can click on puree, dairy free or gluten free options to see what is available for their patient’s dietary needs. There is also a facility to check nutrition and allergens to help people decide what they want to eat - choosing well is important for patients, but especially for those with allergies, so they know what they’re eating is safe. For those wanting to watch what they eat, the system includes a traffic light system to show how healthy a meal is. The ingredients used are continuously updated on a website that our suppliers are also linked to and the information comes directly from them, so the system always uses live information.
Couple take on Mountain Marathon A couple from Godmanchester have raised over £600 for Hinchingbrooke Hospital’s Fertility Clinic after IVF treatment led to the birth of their little boy. Jess and Joe Gilbert were one of the last couples in the area to receive funding for IVF treatment and took on the Glencoe Mountain Marathon, one of the toughest marathons in the country, to express their gratitude. Joe said: “After suffering multiple miscarriages, we were referred to the fertility clinic and told we wouldn’t be able to conceive naturally. We were fortunate enough to be granted NHS funded IVF and despite only a 1 in 3 chance of success, the treatment was successful. We welcomed Baby Leo Alexander into the world on 22 July 2018 at 12.15am. The couple were so grateful for the fertility department’s help and support during their treatment, they decided to raise money to help future patients. “We owe the NHS more than we can ever pay back and we owe the tax payer £5,000,” said Joe. “Jess and I wanted to do something to give back to the hospital. We knew we wouldn’t be able to raise the full £5,000 but we were so happy to be able to repay some of what we ‘owe’.” Erika Manzo, Consultant Obstetrician, said: “We are very grateful to Joe and Jess for their generosity. As a department, we just want
to help give our patients the best chance at becoming parents and for us that’s the best gift we could ask for. Their kind donation will go towards improving the hospital environment and treatment for our patients.” The couple were so grateful for the care they received, they nominated Erika for our hospital hero award and she won! Read all about our staff awards on pages 10 and 11.
Staff show their support to Kerala Relief Fund Back in August North West Anglia NHS Foundation Trust raised over £2600 in aid of the Kerala relief fund after holding an Indian food share. The money went towards rebuilding the lives of the floodaffected residents in Kerala. The event was held at Peterborough City Hospital and organised by the hospital’s overseas nurses and colleagues, led by Arun
Babu, Clinical Facilitator. Members of staff, originally from Kerala, represented the event by wearing traditional saris and dhotis. They provided the hospital with authentic and homemade Indian food while also giving information about the devastating effects of the flooding. Arun said: “I am delighted that the Trust supported the cause, many of our staff members are from Kerala and their families have been hugely impacted by this devastation. I express my sincere gratitude to all the colleagues who came forward to support this event and shared generous donations for Kerala.” A range of dishes and desserts were on
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offer for staff to choose from and all for a minimum donation of £4 which will be transferred to the Chief Ministers Relief Fund in Kerala. A raffle prize draw has also been arranged for 10 September for those who couldn’t attend the event.
STAFF SUCCESSES
Research Success at Regional Awards Congratulations to Research Administrator, Michelle Austin and Patient Research Ambassador, Will Ryder on their recent success at this year’s Clinical Research Network (CRN) Eastern Celebration Awards.
Helen Gregory, Consultant Therapeutic Radiographer at Peterborough City Hospital, recently won Radiographer of the Year for the Eastern Region at the Society of Radiographers Awards.
The pair were recognised for their significant contribution to research in the Eastern region at an awards ceremony in October, where they both picked up an award!
The awards were held on World Radiography Day and celebrated the hard work of radiographers across the country.
Will, a Patient Research Ambassador at Hinchingbrooke Hospital since 2014, was presented with the Research Ambassador Award for his work promoting research across the Trust.
Helen works predominantly with cancer patients on a palliative pathway and she has become the link between the Oncology team, Emergency Department, wards and the radiotherapy team. Thanks to Helen’s hard work, patients now have direct contact with a named person who coordinates all aspects of their care with compassion, professionalism and expertise.
Over the years, Will has played a key role in promoting research happening in our hospitals and helping to recruit patients to studies. He has been instrumental in recruiting participants to the vascular design study by approaching members of the public and encouraging them to get involved. As a result of his hard work, the study has recruited over 150 patients in the last 18 months. Michelle Austin, Research Administrator at Peterborough City Hospital, was also a winner in the Unsung Hero Category. She was commended by colleagues for going above and beyond to ensure the running of trials. During her time as Research Administrator Michelle has gone out of her way to make the process of participating as easy as possible for patients. She is now responsible for coordinating the running of two surgical trials and is an asset to the department. Lyndon Bridgewater, Head of Research and
Helen Wins Radiographer of the Year Award
Development at North West Anglia Foundation Trust, said: “Both Will and Michelle are integral part of the research and development team and play a key role in supporting research studies. On behalf of everyone in the department, I would like to congratulate them on their success at the awards and thank them for their continued hard work and support.”
When speaking about Helen her colleagues said: “Helen takes away the element of confusion and uncertainty for patients and their families who have so much to deal with” and “She never makes staff or patients feel like she doesn’t have time to answer questions or help with queries”.
Top class training accolade for our PCH Obstetrics & Gynaecology Team The Obs & Gynae training team at Peterborough City Hospital have been awarded a Highly Commended certificate for Overall Performance, Gynaecology Training, Obstetric Training and Professional Development by the Royal College of Obstetricians and Gynaecologists (RCOG) for the second year running. This was given by the Specialty Education Advisory Committee at the RCOG following the collection and analysis of training data nationally via the training evaluation forms which were completed earlier in the year by students after training carried out by the team.
Mr Amir Sriemevan, Consultant Obstetrician and Gynaecologist and College Tutor said, “It is a well-deserved accolade and the reward to the hard work of the consultant colleagues, midwifery, nursing, and secretarial staff. To get this accolade second time in a row is a fantastic achievement.
The team were delighted to be informed that they were within the top 10 performing units nationally, based on the feedback from their trainees.
“I am very proud to lead and work with the highly motivated, dedicated people in our department, who spent lot of their time training our junior doctors.”
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NEWS UPDATE
Fantastic times for hospital staff taking part in Great Eastern run In memory of former Trust Deputy Chair Geoff Clubbe Geoff Clubbe, former Deputy Chairman of the Trust that ran Peterborough and Stamford Hospitals, and vice chair of the Friends of Peterborough Hospitals, sadly passed away in October 2018, aged 84. Geoff gave 13 years’ service to our hospitals in Peterborough and Stamford from 1994 to 2007 as Deputy Chairman and continued to support the fundraising work of the Friends of Peterborough Hospitals after he retired from the role. In the past nine years he joined his wife Sheila in her volunteer work with the Trust chaplaincy service. In particular the couple have helped many patients attend the chapel at Peterborough City Hospital for the Sunday morning service. Lead Chaplain Helen Fyall said: “Geoff always chatted very easily with patients, sang well in the hymns and was a great support to the chaplaincy team. He was a man of deep faith and he will be greatly missed by us all. We hold Sheila and his family in our prayers.”
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Members of the Trust’s staff were involved in what must be one of the wettest Great Eastern Runs in Peterborough on Sunday 14 October. Some ran the Fun Run 5k, some did the half marathon, and one even acted as a pace maker for the half marathon. Congratulations to them all! Here are some of their stories: Helen Shaw from Finance at PCH said it was a miserable day to run in. When she was tempted to walk she gave herself a pep talk of how disappointed she would be if she did, and she managed to do it without walking at all, so was really pleased, particularly as she only started running in January. She aimed to finish in under 3 hours and she managed it in 2:56:46. “It was amazing turning the corner into the Embankment, seeing the finish line and knowing I had completed the course. Afterwards I said never again, but who knows?”
Chris Hopewell, Clinical Coding Research Lead, was one of the Official Pacers for the half marathon. He ran the 2 hour time and helped to guide 15-20 runners to do the same.
Aladdin Alswaifi, Trust Registrar in Gastro, really doubted he could run at all, as he had been sick for over a week leading up to the big day. In the end he decided to do it and enjoy it. He says he felt like quitting after 3km, but he didn’t want to let down the nice supporters in the street, who were shouting “Keep going! Keep going!” He felt energised again in the last turn when he heard the noise from the embankment getting louder and a ‘lovely’ sign showed that it was only “400m to go”.
Gill Green is volunteer in the Woodlands Cancer Unit, and raised just over £300 for the Unit by completing the Fun Run. Many congratulations to Gill, who kept smiling all the way around the course even though the conditions were dreadful with torrential rain from start to finish.
Aladdin even broke his personal record for 5k and finished in 27:18, expecting between 30 and 35 minutes based on his practice pace! He says: “Looking forward to doing it again next year, or maybe the half marathon – why not?” Go for it, Aladdin!
At the Great Eastern Run, he joined a couple of Bushfield joggers to run with, and they helped him round the course, keeping time and encouraging him. With their help, he completed the course in 2:17:27, and he raised £150 for his charity, Steel Bones, who support civilians who have had an amputation.
Anne Meadows, Rheumatology Nurse Practitioner, has been running for over 30 years, and has completed 5 full marathons. She loves getting out in the fresh air for a run after being indoors at work all day. Anne says it was cold and wet, but she finished in 2:16:15. Congratulations Anne!
Brian Griffiths is the Occupational Health Manager at the Trust, and only started running in April this year. He partakes in lots of Park Runs, and now regularly runs up to 12 miles a week.
Well done, Brian! Charlotte Paterson is Deputy Sister for Oral and Maxillo Facial Surgery. She used to run at school and enjoyed it and then her husband encouraged her to take part in the run. Charlotte’s motivation is to raise money for Alzheimer’s UK as her Nan has mixed dementia and she has seen the care that they can provide.
NEWS UPDATE
Occupational Therapy Week comes to Hinchingbrooke Hospital A team of Occupational Therapists from Hinchingbrooke Hospital got out and about to raise the profile of their profession for Occupational Therapy Week. Occupational Therapists support people to live life their way, despite any health or care needs they may be living with. Led by Clinical Specialist Occupational Therapist, Amanda Hawes, the team held an information stand to showcase the work they do and how their role helps patients.
Radiotherapy team secures accreditation The radiotherapy team at Peterborough City Hospital has successfully gained certification to the ISO 9001:2015 standard which sets out the standards by which good radiotherapy services are run. These standards are accredited every three years, but since the last accreditation there have been some new standards have been introduced which required additional focus to ensure not only were they maintaining
the current high standards, but also meeting the new ones.
“Occupational Therapists work with a diverse range of patients, from elderly patients who have fallen, to patients with long term conditions, who have had a change in function,” said Amanda, who works in the Medicine team at Hinchingbrooke Hospital. “Our aim is to help them remain independent by enabling them perform day-to-day activities that may have been impacted by their health issues. By breaking down an activity into manageable steps and assessing the need for equipment, such as walking frames or bathroom aids, we are able to facilitate safe and timely discharges with the multidisciplinary team.”
Congratulations to the team for their continued dedication and professionalism in achieving this new accreditation. Our radiotherapy services have grown by almost 50% since opening on the Peterborough City Hospital site in 2011, so to keep them running at such a high standard requires extra determination and dedication.
Diabetes Team Win Second National Award The Diabetes Team, based at Hinchingbrooke Hospital, have won their second national award this year. The team, which are part of North West Anglia Trust, have been Highly Commended in the 2018 Hypo Awareness Excellence category, which is part of the Quality in Care Diabetes awards programme. Earlier this year the dedicated team came second in the ‘Insulin Safety Week’ awards, beating over 400 other entries. Insulin Safety Week raises awareness of insulin safety and aims to reduce insulin errors amongst healthcare professionals. The talented team are no strangers to achieving success; this is their fifth win since 2015 and they were up against 475 other candidates, nationally. Their dedication has been recognised consistently since they were first highly commended in 2015 which was followed by first place in 2016 and second place in 2017. Sue Sequenza, Lead Diabetes Specialist Nurse, said: “Our Diabetes team always deliver 100% during the awareness weeks. They feel very strongly about educating other healthcare professionals about
hypoglycaemia and work hard to put together interesting and interactive displays for staff to come and visit. “We are incredibly proud to have won the Hypo Awareness Award. The team are over the moon, especially after coming second in the Insulin Safety Awards earlier this year.”
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Membership news
Join us on social media Did you know that you can keep up to date with the latest news from your local hospital through following our social media accounts? We are on Twitter, Facebook and even Instagram! @NWAngliaFT @PboroCityHosp @HinchHospital @Stamford_Hosp Peterborough City Hospital Hinchingbrooke hospital Stamford & Rutland Hospital North West Anglia NHS FT
Hear how your local hospitals are run
Members Meetings dates for 2019 One of the ways our members can get more involved in their local hospital is to attend meetings where they can learn more about how services are run and feedback on any development plans. In 2019 we want to welcome more of our 8,500-strong membership to our meetings. We are staging events across our sites to encourage more members to play an active part in their local acute healthcare services. Our Trust members are invited to put the following meeting dates in their diaries for 2019, although non-members are also welcome to attend and will be encouraged to join our trust as a member on the day: • Tuesday 22 January, 6pm-7.30pm – Hinchingbrooke Hospital – meet our new CEO Caroline Walker
•W ednesday 20 March, 6pm-7.30pm – Peterborough City Hospital – meet our new CEO Caroline Walker • T hursday 6 June, 6pm-7.30pm – Stamford Hospital – topic to be confirmed •W ednesday 18 September, 6pm-7.30pm – North West Anglia NHS Foundation Trust Annual Public Meeting, Peterborough City Hospital • T uesday 19 November, 6pm-7.30pm – Hinchingbrooke Hospital – topic to be confirmed To register your attendance at any one of the above meetings, please contact the Trust communications team on 01733 678024 or email nwangliaft.membership@nhs.net
Members of our Trust are welcome to sit in on our monthly public Board of Directors meetings and our Council of Governor meetings. Public meetings taking place from January 2019 to March 2019: • Tuesday 29 January, 1.30pm4.30pm – Board of Directors Meeting, Peterborough City Hospital, Board Room, Level 4 , Core A. • Thursday 7 February, 10am12.30pm – Council of Governors Meeting, Peterborough City Hospital, Board Room, Level 4 , Core A. • Tuesday 26 February, 1.30pm4.30pm – Board of Directors Meeting, Hinchingbrooke Hospital, Partnership Suite, Education Centre • Tuesday 26 March, 1.30pm4.30pm – Board of Directors Meeting, Peterborough City Hospital, Board Room, Level 4 , Core A. To register your attendance at any one of the above meetings, please contact the Trust communications team on 01733 678024 or email nwangliaft.membership@nhs.net
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Trust choir hits the right notes for charity There appears to be no end to the talents of some of our staff members! A group of colleagues from across our hospitals have formed the North West Anglia NHS Foundation Trust choir performed their first fundraising Christmas concert at the Key Theatre, Peterborough, on 25 November. The choir is made up of clinical and nonclinical staff who meet every Wednesday evening in the Chapel at Peterborough City Hospital to practice.
The money they raised through ticket sales was donated to the Critical Care ward at Peterborough City Hospital to make improvements for patients. Critical Care staff members Karen Peat and Tom Payne, who were the founder members of the choir, said: “Despite some nerves, it was a great evening for all involved and we were grateful for the support shown by our colleagues and their families. We plan to continue with our choir in 2019 and stage more fundraising events.”
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Tom grew up in Brampton and then moved away to university, living in Manchester and London over the past eight years, before returning last year to start paediatric training at nearby Peterborough City Hospital. House hunting in Brampton was “the most obvious choice” said Tom, who saved enough money to put down a deposit on his first property by moving back home for a year and with some financial support from his parents. His family and friends all live in the local area, which made Mandeville Place the ideal location for his busy work and social life.
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As the new owner of a two-bedroom ‘Hawker’ house type, Tom was particularly pleased with the design of the house, as he had “never considered a new build” before visiting Crest Nicholson. He purchased the property off-plan and was really sold by the large living area and
A big part of Mandeville Place’s appeal for Tom was the neighbourhood itself, which offers a great community atmosphere and creates the perfect setting for him to live alone while staying well-connected. The house is located just off the main road, which means Tom has a great view of open green spaces in front of his house.
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