Visit our website: www.uhb.nhs.uk
For patients, staff, visitors and volunteers
Page 3 Put Medicines Code at heart of your day
OCTOBER 2014
Centre pages Discover who is on the shortlist for our awards
‘World first’ for liver transplant team Surgeons at Queen Elizabeth Hospital Birmingham (QEHB) achieved a world first when they transplanted a resuscitated liver that would have previously been considered unviable. The transplant team successfully revived the liver by pumping oxygenated blood through it after a journey of more than 200 miles inside an ice box. The organ had taken seven hours to arrive in Birmingham, a delay which would have significantly increased the risk of graft failure if the transplant was carried out in the conventional way. However, after being resuscitated using the ‘warm blood’ machine, the surgical team at QEHB, which carries out nearly 200 liver transplants a year, was able to transplant the revived liver into a patient who had been on the waiting list for a new organ. Although other transplant centres around the world have carried out the same resuscitation technique on discarded livers, or tested similar procedures on animal models, the team at QEHB became the first in the world to successfully transplant a revived liver graft from a cardiac death donor into a patient. Satpal Mahal, aged 46, from Walsall in the West Midlands, who had liver cirrhosis, was discharged from QEHB just 11 days after receiving his new liver. The entire process took around eighteen hours from the organ first being retrieved to completion of the transplant operation. It involved a team of around a dozen staff from University Hospitals Birmingham NHS Foundation Trust (UHB) led by consultant liver transplant surgeons Mr Thamara Perera, Mr Paolo Muiesan and Mr Hynek Mergental, consultant anaesthetist Dr Hentie Cilliers and theatre staff. Mr Perera, who performed the operation, said: “There has been recent interest within the liver transplant community about the use of various machine devices to ‘pump blood’ at body temperature into organs retrieved from donors because it has been shown to minimise the damage which is inevitable when organs are preserved in cold storage. “Many options and different combinations of techniques are proposed and currently under
I knew that I was in the best place with the right physicians and staff. Satpal Mahal
Satpal Mahal who underwent a ‘world breaking’ liver transplant
investigation in various clinical studies and trials. “Several centres in the world are currently investigating the possibility of this type of warm resuscitation at the end of cold storage. However, this was the first successful transplant. “There are other centres that have been testing this technique on animals and discarded livers that are deemed unsuitable for transplantation. “Our centre initially carried out tests on discarded livers before we got to this stage. The Liver Unit at QEHB is now performing three different approaches to revive organs from deceased donors which is a unique achievement.” Mr Perera said they carried out the resuscitation procedure on the liver using a machine called Organ Assist, which was funded by the QEHB Charity. Mr Mergental, who assisted in the procedure, has set up this facility of testing livers over the last few months: “In this particular case the
organ was transported to QEHB in an ice box so it was seven hours before it arrived at the hospital for transplanting. This was considered too long for the transplant operation to be carried out in the conventional way – from the cold storage directly in to the recipient – so it was decided to resuscitate this organ on the machine using ‘warm blood’. If we had used the liver in the normal way then the chance of failure would have been high.” He said that UHB had previously given approval for the new procedure in April this year but this was the first time they were able to test it. Mr Mahal, who was managing director of his own import and export business prior to his illness, said he was enjoying life as a “world breaker”: “I was very confident even though this was a new procedure. “I knew that I was in the best place with the right physicians and staff. And I have been told that it has been very successful, so it’s a world breaker.”
Page 15 Runners step out to support our charity Friends and Family
Share your views about our services This month sees the launch of the NHS Friends and Family Test across all outpatient services run by the Trust, including Therapy Services and the Imaging Department. This means patients who come to the hospital, or to a clinic off-site, will be asked whether they would recommend the service to friends and family if they need care. The Friends and Family Test is the biggest ever collection of patient views and in 2013 it was rolled out to inpatient wards and the Emergency Department. It was also introduced as a staff survey earlier this year. The Friends and Family Test asks patients, “How likely are you to recommend our service to friends and family if they needed similar care or treatment?” Patients answer on a scale of extremely likely to extremely unlikely. Patients can pick up a postcard in clinic, fill it in and drop it in the box provided. The Friends and Family Test will also be available on the Trust website and on the self check-in kiosks in some outpatient areas at QEHB. The survey should be completed after an appointment has taken place. Since April 2013, over 30,108 UHB inpatients and 7,024 visitors to the Emergency Department have answered the Friends and Family Test. With QEHB outpatient clinics alone treating 2,000 patients a day, the Trust hopes for a high response rate so that it can find out what patients think and improve services where necessary. The Friends and Family Test score is published each month on NHS Choices website and on the Trust’s own website. Nationally, the NHS Friends and Family Test has already generated well over a million responses. We listen and act on feedback The Friends and Family Test is just one of the ways the Trust gathers feedback from patients, carers, visitors, staff and volunteers. Each month the ‘You Said, We Did’ column features a different improvement as a result of comments and suggestions. The Trust values feedback and makes changes so that the experience of hospitals is as positive as possible. Please take every opportunity to tell the hospital what you think – it can really make a difference.
Puzzle page: brainteasers, mind benders and more P19 Find your way around: hospital maps P20 news@QEHB 2014_10_Oct.indd 1
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University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2014
You said, we did...
Health talks for Foundation Trust Members 2014 Morning Sessions: 10.00-10.30 – Registration 10.30-noon – Health Talk VENUE: Lecture Theatre 3, Education Centre, Level 1, Queen Elizabeth Hospital Birmingham Wednesday 5 November Blood disorders Wednesday 3 December Conditions of the stomach and bowel
Evening sessions: 18.00-18.30 – Registration 18.30-20.00 – Health Talk VENUE: Lecture Theatre 3, Education Centre, Level 1, Queen Elizabeth Hospital Birmingham Book a place by contacting Lorraine Bateman via email to lorraine.bateman@ uhb.nhs.uk, or telephone 0121 371 4957
Recruits for SRMRC Rosie Sanderson and Hannah Brooks have joined the Surgical Reconstruction and Microbiology Research Centre (SRMRC) team as research communications officers. The National Institute for Health Research Surgical Reconstruction and Microbiology Research Centre (NIHR SRMRC) is a national centre for trauma research, taking discoveries from the military frontline to improve outcomes for all patients in the UK. Rosie, who previously worked for the Queen Elizabeth Hospital Birmingham Charity, said: “We’re looking forward to continuing to raise awareness of the SRMRC and positioning it as the partner of choice across the full cycle of translational medicine.” Rosie and Hannah are based on the 4th floor of the Queen Elizabeth Hospital and can be reached on 0121 371 4223.
Obituary Teresa Poyner-Jones 17 September 1953 – 23 August 2014 It is with great sadness that we say goodbye to a very special person who has been a steadfast companion and integral part of the Epilepsy team. Teresa has been a great driving force for all what is good about providing compassionate care, and had worked in Neurosciences for ten years. Teresa transformed the concept of a secretary or a personal assistant to that of a facilitator for clinical staff and a safe haven for patients and their families. Teresa provided a real and strong link between the clinical team and our patients who, without exception, hailed her as a champion for them whenever they had a need. Teresa had a deep understanding of patients’ needs and a unique way of unburdening them of their anxieties and uncertainties. Teresa was a real advocate for the clinicians in the team and the patients who made things happen with a strong ‘can do’ mantra. Teresa has been all along the unsung hero of the service. We are all devastated by her loss, we had in our midst a wonderful caring being who gave all and more. Teresa leaves us with very special memories and an impetus to do more for everyone around us. - Imad Soryal
Reunion to mark ‘Acci’ hospital All staff at the former Birmingham Accident Hospital are being invited to a special reunion to celebrate the vital role it played in the care of the city’s population. The ‘Acci’, as it was commonly known, closed 21 years ago in 1993, with its trauma services eventually being transferred to Selly Oak Hospital and, in turn, to the QEHB in June 2010. Professor Sir Keith Porter, Professor of Clinical Traumatology at QEHB, is organising the 21st anniversary reunion, which takes place at Rowheath Pavilion in Bournville on Sunday 19 October between 2pm and 6pm. He was jointly appointed at the Birmingham Accident Hospital and Selly Oak Hospital in 1986. Prof Porter said: “As it is 21 years since the ‘Acci’ closed we thought it timely to have a reunion, so I hope that current and former colleagues will spread the word to anyone who was involved with the hospital. “The Accident Hospital was a world leader and has been the forerunner of the trauma services that we now have here at QEHB, so I look forward to seeing as many people as possible on what should be a very memorable day.”
People attending the event, which will include a cake and celebratory speeches, are urged to bring any photographs or memorabilia along with them. A CD of the day will be made, so it is hoped to conduct some informal interviews on the day to record memories from the Accident Hospital. There will be a nominal charge of £5 to cover the cost of administration, catering and the cake. Tickets for the event are available from Prof Sir Keith Porter, with cheques made payable to the Academic Department of Clinical Traumatology and sent to Room 24H, 6th Floor, Nuffield House, Queen Elizabeth Hospital, Birmingham.
The Accident Hospital…has been the forerunner of the trauma services that we now have here at QEHB, so I look forward to seeing as many people as possible.
Professor Sir Keith Porter
You said: Our GP colleagues asked if the hospital’s Imaging Department could extend the hours of the walk-in X-ray service to accommodate patients who wished to attend after work. GPs refer hundreds of patients to the department every month. The hospital’s own clinicians also suggested this change so the flow of patients through the department could be more evenly spread and waiting times reduced. The Imaging Departments sees outpatients, GP referral patients and inpatients who come from the wards for scans. We Did: The GP X-ray referral service now runs from 2pm until 7.30pm from Monday to Friday. Tina Jones, Operations Manager - Medical Physics, said: “We want to run a service which is convenient for our patients and the new evening slots are really popular with patients who come after work.”
Long Service Awards If you have completed 25 years’ service or longer in the NHS you will be entitled to a Long Service Award. For further information contact HR First Contact Team on ext. 51577 for an application form.
Foodbank is lifeline for those in need Due to a mixture of the rising cost of living; of food and fuel, unemployment and underemployment, stagnant incomes and changes to benefits – there has been a large increase in the numbers of people and families being referred to food banks across the country. In the last year over 900,000 people used the support of food banks in the UK. A third of these were children. Redundancy, illness, benefit delay, domestic violence, debt, family breakdown and paying for the additional costs of heating during winter are just some of the reasons why people go hungry. This month, in partnership with the Trussell Trust and the hospitals Faith and Community Centre, the Trust will be operating a food collection point to which members of staff, patients or visitors can donate food items to help those in real need. As a result of this partnership, key staff groups will be able to use this resource by issuing vouchers to patients that we see who
Delivering the best in care
are in need of support. This may come in the form of a Trussell Trust referral voucher, which can be redeemed at a food bank for a three day supply of food, or out of hours, staff will be able to supply an emergency food box for those in need. In the second phase, starting in the New Year, we will provide the opportunity for staff to donate clothes to the Trussell Trust. This will then enable us to ‘draw down’ clothes for patients who we assess as being in need. QEHB health and wellbeing lead, Antony Cobley, said: “The Trussell Trust food banks are about more than food. People who are referred to them are also offered practical and emotional support by sign posting other agencies, whether that is financial advice or counselling services or in some cases, help with clothing. “This initiative will be the first collaboration of its type and we hope staff will support us so that together we can help break the cycle of poverty.”
For food items, please supply items from the list below: Q Milk (UHT or powdered) Q Sugar Q Fruit juice (carton) Q Soup Q Pasta sauces Q Tinned Desserts Q Tinned vegetables (tomatoes, peas, carrots, potatoes) Q Cereals Q Tea bags/instant coffee Q Instant mash potato Q Rice/pasta Q Tinned meat/fish Q Tinned fruit Q Jam Q Biscuits or snack bars For further information, visit the website at www.uhb.nhs.uk/trussell-trust.htm
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OCTOBER 2014 | University Hospitals Birmingham NHS Foundation Trust
Put Medicines Code at heart of your day Staff responsible for the administration of medicines are being reminded to be vigilant and not cut corners. An ongoing review of working practices on the wards has prompted the reminder for staff to follow the Trust’s guidelines. Along with ensuring the safe and secure handling of medicines; over the next year the Trust’s priorities for improvement include reducing medication errors and minimising the number of missed doses due to a drug not being available. Executive Chief Nurse, Philip Norman, said: “For us to achieve these priorities we need everyone to take responsibility and take time to review their personal approach to their working practices. “We have been undertaking regular audits on the wards and, while we see a lot of excellent work, there is a need for all staff to remember the basics. “While we all understand the pressures on staff it is vital that the safe and secure handling of medicines must be a key priority.” The Medicines Code, which is available on the Trust’s intranet, reminds staff of the basic principles, such as all medicines must be stored in locked cupboards, trolleys or fridges; and that there should be regular monitoring of fridge temperatures and expiry dates. Philip said: “We regularly review our action
Photo: Keep medicines cabinets in order
plans to put our systems to the test but these rely on everyone to take responsibility for their actions. “There are safeguards built in to support the prescribing and administration of medicines that improve safety and we are continually looking at ways of improving standards.
“Any system relies on everyone to be methodical and stick to the guidelines and ensure it is at the heart of their working day.” To view the Medicines Code see the Intranet link at http://uhbpolicies/assets/ MedicinesCode.pdf
Patients share their views Patients at QEHB have painted a positive picture of life at the hospital when it comes to dignity, cleanliness and food. Patient-Led Assessments of the Care Environment (PLACE) were introduced in April last year as the new system for assessing the quality of the hospital environment. The inspections apply to all hospitals delivering NHS-funded care, including day treatment centres and hospices, and use information obtained directly from patient assessors to report how well a hospital is performing. The PLACE assessments cover four crucial non-clinical areas – cleanliness; food and hydration; privacy, dignity and wellbeing; and condition, appearance and maintenance. This year’s findings are based on a total of 1,356 assessments carried out at 287 hospitals, treatment centres and hospices between March and June 2014. And the report, published at the end of August, reveals that QEHB has outperformed the national average in each of the four patient assessments. In cleanliness, QEHB scored 98.77 per cent compared to the national average of 97.25 per cent; in food and hydration it achieved 90.51 per cent (national 88.79 per cent); in privacy, dignity and wellbeing it scored 97.77 per cent (87.73 per cent ); and in condition, appearance and maintenance, QEHB achieved 97.92 per cent (national 91.97 per cent). In addition, in terms of ward-based food, QEHB scored 91.63 per cent compared to the national average assessment of 90 per cent.
“I’m extremely proud of all our staff who work so hard to ensure the very highest standards for our patients as demonstrated by this latest PLACE report,” said Michele Owen, Deputy Chief Nurse. “Cleanliness, food quality, and maintaining dignity for all our patients are all taken very seriously at UHB. We know from our patient experience work that these environmental factors really matter to patients and these results further demonstrate our commitment to quality.” The PLACE programme is aimed at ensuring that assessment focuses on the areas which patients say matter, and to provide a snapshot of how an organisation is performing against a range of non-clinical activities which impact on the patient experience of care. The assessment of cleanliness covers all items commonly found in healthcare premises including patient equipment; baths, toilets and showers; furniture; floors and other fixtures and fittings. The assessment of condition, appearance and maintenance further includes such areas as décor, tidiness, signage, lighting, linen, access to car parking, and the external appearance of buildings and maintenance of grounds. The assessment of privacy, dignity and wellbeing includes things such as provision of changing and waiting facilities; access to television, radio, computers and telephones; appropriate separation of sleeping and bathroom/toilet facilities for single sex use; adequate sized bedside curtains; and ensuring
patients are appropriately dressed to protect their dignity. And the assessment of food and hydration includes a range of questions relating to the organisational aspects of the catering service such as choice, 24-hour availability, meal times, and access to menus; as well as an assessment of the food service at ward level and the taste and temperature of the food on offer. Throughout the 2014 assessments, a total of 6,523 members of the public were involved, whether as patients or former patients, individuals or representatives of other organisations. The Government’s new hospital food standards, announced just two days after the PLACE report, are expected to rely on the annual patient-led assessments. Simon Jarvis, UHB Associate Operational Director - Corporate Nursing, said of the new food standards: “As an organisation, we are already well placed to meet the specific nutritional requirements of our patients. “The latest PLACE inspection has highlighted some areas we can improve, but in addition to the ongoing programme of work to review the patient menu, the Trust is also planning a number of actions on the back of PLACE.” These could include enhancing the breakfast provision, introducing a set snack round on the beverage trolleys midafternoon/evenings, and improving the core beverage range to include cordials, decaffeinated tea and coffee.
Flu vaccine: Take the challenge Wards and departments will be competing head-to-head this October to win a year’s supply of coffee when they are selected at random if they reach the national target of 75 per cent coverage. In the drive to push up the number of front line staff receiving the vaccine, QEHB Charity have generously supplied the prize to help boost the numbers getting the jab; which in turn will protect vulnerable patients as well as staff against the seasonal virus. The Trust’s research and senior nurses will be visiting each ward and department this month to target frontline staff in the first wave of the vaccination programme. Frontline staff are four times more likely to catch and pass on the flu – even if you have no symptoms. Getting vaccinated is the most effective way to not only protect your patients, but yourself and your family. Executive Chief Nurse, Philip Norman, said: “I believe that this is a part of our duty of care towards our patients and colleagues to help protect us all against passing on infection. “This year, we are encouraging even more of our staff to take up the opportunity of having this vaccination by taking the vaccine to them on their wards and in their departments, leaving none with an excuse not to guard themselves and their patients from flu.” Mike Hammond, Chief Executive of QEHB Charity, said: “Flu vaccinations are a brilliant way of helping to shield some of our most poorly patients at QEHB from the worst of the winter. “QEHB Charity is happy to support any initiative that is of real benefit to our patients. If we can boost the number of staff getting the flu vaccine then we are reducing the number of patients possibly put at risk by flu.” Wards and departments with 75 per cent or more of their staff vaccinated will be put into a hat and selected at random towards the end of the year. The prize will be a coffee machine and enough coffee to provide the essential beverage in your department for a year. Find out when the vaccinators are coming to your area by searching on the intranet for ‘flu vaccinations’ or looking out for the posters in your area.
Dialysis Centre showcase Renal patients and relatives were able to go along to an open day to see how a new dialysis centre in Smethwick will look when it opens in 2015. The Smethwick Dialysis Centre is planned to open in Spring 2015, offering a range of services to dialysis patients with kidney disease. At the open day patients and relatives were given the opportunity to see the artist’s impressions and plans for the centre, and also hear about how care will be delivered once the centre opens. The Trust also used the open day to recruit nursing roles for the new facility in Smethwick. Interested people were able to speak to hospital matron Liz Simpson and professional development nurse Gabby Kelly about their roles and the career and training opportunities on offer. Gabby, who delivers training programmes across all the Trust’s dialysis units, began her career as a dialysis nurse at the unit in Tipton 13 years ago. She said: “My role is to support and develop staff so they are confident in every aspect of a patient’s care, not just operating equipment, so that our patients are well looked after and their experience is as positive as possible.”
See www.uhb.nhs.uk for the latest news
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University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2014
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OCTOBER 2014 | University Hospitals Birmingham NHS Foundation Trust
New clinic to meet needs of patients The Inherited Metabolic Disorders team at QEHB will be holding a new four-yearly clinic for people with Phenylketonuria (PKU), a rare inherited metabolic disorder. The condition leaves the body unable to break down phenylalanine which is found in high protein food such as eggs, meat and cheese. This can build up in the blood and cause damage to the brain in infancy and cause toxic effects in adult hood. Over 100 PKU patients will be invited to the new clinics which will give them an opportunity to see their doctors, nurses and dietitians, and to have a look at the range of new specialist PKU diet foods to help their condition. Specialist Dietitian Louise Robertson, said: “Previously patients were invited to an annual appointment with their doctor and dietitian; however the non-attendance rate for the clinic was above average due to patients living with the condition since birth and not having the motivation to attend the same clinic yearly. “We have received a large amount of positive feedback from patients after running a pilot clinic and the first clinic in September had a great attendance.” The stands at the new clinic will give the patients opportunity to sample low protein foods, find out about new food options and get a chance to meet up with other people with PKU to give each other support. The next clinic will be held on Friday 12 December. PKU patients will be invited by mail but if you would like more information contact the dietitians: imddietitians.uhb@nhs.net
Recruitment opportunity Qualified nurses interested in getting back into clinical work are being invited to see what QEHB has to offer during a special recruitment fair this month. QEHB will be providing information about the range of nursing opportunities available at the hospital as part of the ‘Return to Nursing Market Place’ event on Saturday 18 October. It takes place at Birmingham City University, City South Campus, in Westbourne Road, Edgbaston, Birmingham, from 10am to 4pm. The event, which has been organised by Health Education West Midlands – the Local Education and Training Board for the region – will also be attended by other hospital trusts from the Birmingham area. The aim is to attract qualified nurses who want to get back into clinical work, as well as overseas nurses not currently on the Nursing and Midwifery Council register, and NMC registered nurses not in a clinical role or wanting to do a return to practice programme or recently retired. A QEHB spokesperson said: “We will have a stand at the event, so come and visit us to find out about opportunities working at our trust. “We have a number of nursing roles available, so this is a great opportunity if you live close to the area. There are also lots of shift times to suit
Stub out habit Smokers are being encouraged to take up a challenge to quit the habit for 28 days in a national campaign called Stoptober. Research shows that people who stop smoking for 28 days are five times more likely to stay smoke-free and gain from significant health, financial and social benefits. A wide range of support is available for those people who want to quit but have found it difficult to break the habit. Professionals recognise that it can often take several attempts before a smoker is able to completely quit. This month’s campaign, which is being backed by comedians, is just one way for smokers to break the habit. For more information contact your local stop smoking service or visit smokefree.nhs.uk for information, support or to find the nearest participating pharmacy for a free Quit Kit. Anyone who is concerned about cancer can visit cancerresearchuk.org. Chief Medical Officer Dame Sally Davies said: “Far from making you more depressed, stressed or anxious, there is evidence to suggest that you are likely to feel more happy and relaxed in the long term by quitting smoking. “And with this year’s line-up of comedians we are asking anyone who has considered quitting to join the thousands of others and take up the challenge and give Stoptober a go – stop smoking and start smiling.” The 2013 campaign, which was led by Public Health England, saw 250,000 people take part and 65 per cent of those who took part successfully quit for 28 days. Stoptober provides smokers with a range of free support including a new stop smoking pack, a mobile phone app, text messages, quitting advice and tips for coping, as well as the encouragement and support from thousands of people quitting together through Stoptober social media channels.
people who are thinking of returning to practice, even if you have a family.” The event will provide information about: Q Adaptation (for overseas nurses wanting to gain NMC registration) Q Return to Practice (for lapsed NMC registrants) Q Out of practice (for NMC registered nurses in non-clinical roles wanting to work clinically again) Attendees will also be able to learn more about clinical areas they could specialise in, such as renal, critical care, neonates and theatres. To book a place contact Claire.Stevens@ bcu.ac.uk or call her on 0121 331 6176.
World Mental Health Day The Trust will celebrate World Mental Health Day this year with a drop-in session to give people an insight into ways of improving care and practice developments in the acute hospital. World Mental Health Day is an annual event organised by the World Health Organisation to raise public awareness of mental health issues and promote open discussion of mental disorders. The talk session is entitled ‘Acute Mental Health Care: Practice developments at QEHB’. The event is being coordinated by Phil Walshe, Senior Clinical Educator – Mental Health, at the Trust. Phil said: “The provision of quality mental health education will help to inform practice and improve the experience of care for many of our most vulnerable patients. The Trust is already committed to this agenda through local networks and partnerships for clinical education and research, with examples of new innovations in how we are addressing the acute mental health needs of our patients. We hope people will be able to find the time to come along on the day where they can watch a variety of short presentations on the theme of mental health care.” Event Details When: Friday 10 October 2014 Where: Lecture Theatre 3, Education Centre, Level 1, QEHB Time: 13:30 – 15:30 Poster board presentations will be available outside the lecture theatre from 12:30 and tea/coffee will be available. There is no need to register for this event and it is provided free of charge.
Digital project to create new artwork
Facts about smoking Over 570,000 people have died in England in the last 8 years from a smoking related condition – that is 195 people each day but successfully quitting has significant health benefits straight away: Q within 20 minutes your blood pressure and pulse rate return to normal Q after 1 year the risk of dying from heart disease is reduced by half Q within 2 years the risk of stroke is reduced to half and within 5 years it will be the same as a non-smoker Q within 10 years your risk of developing lung cancer falls to half that of a smoker Q after stopping for 15 years your risk of heart disease is similar to that of someone who has never smoked
For further information about the Stop Smoking Service, including a list of community clinics in your area, call the helpline free on 0800 052 5855. Visit smokefree.nhs.uk for information, support or to find the nearest participating pharmacy for a free Quit Kit. Anyone who is concerned about cancer can visit cancerresearchuk.org.
Reflecting on art The Young Persons Council is bringing digital arts to the Queen Elizabeth Hospital Birmingham (QEHB) in a project that will create a new piece of artwork for the Trust. The ‘Selfie’ project will be launched at a digital art event taking place on Saturday 11 October to help produce the artwork which will become a feature for Level 4 at QEHB. With a chance to work with photography and smart devices, the workshop will explore the popularity of social media, with those attending learning more about capturing and editing visual imagery.
The event will be held in the Plaza Restaurant on Level 2 at QEHB and the interactive session will run from 11am until to 3.30pm. It is open to both patients and staff aged 16 - 25. Participants will receive a certificate of attendance and a £10 Amazon voucher as thank you for their involvement. If you would like to attend, email: lorraine.bateman@uhb.nhs.uk or call 0121 371 4957.
See www.uhb.nhs.uk for the latest news
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University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2014
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UHB NHS Foundation Trust has not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser. Nor does UHB NHS Foundation Trust endorse any of the products or services.
The Elms Day Nursery, 33 Edgbaston Park Road, Edgbaston, Birmingham, B15 2RS. Tel: 0121 414 8118 The Oaks Nursery, Bristol Road, Selly Oak, Birmingham, B29 6LG. Tel: 0121 414 7999
Places are available at both of our Day Nurseries from September 2014 The Oaks and Elms day nurseries are run by the University of Birmingham and are located less that five minutes drive from the Hospital. Both nurseries welcome all children - not just those of staff and students at the University.
Both nurseries are OFSTED inspected to “good” and “outstanding” standards respectively. The Oaks is on the Bristol Road in Selly Oak (0121 414 7999) and the Elms Nursery is on Edgbaston Park Road in Edgbaston (0121 414 8118)
Places are available in September 2014. There may be vacancies before this for certain ages: please enquire with the team.
Full details, location information, maps, fees and OFSTED reports are available at www.birminghamdaynursery.co.uk
www.birminghamdaynursery.co.uk
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OCTOBER 2014 | University Hospitals Birmingham NHS Foundation Trust
Hype, facts, fiction: Proton radiotherapy Few people had heard of proton beam therapy before the parents of fiveyear-old Ashya King were arrested for removing him from a UK hospital to seek alternative medical treatment abroad for a brain tumour. However, all that has changed now that Ashya has been transferred to a clinic in the Czech Republic to undergo the treatment. The Trust’s Stuart Green, Director of Medical Physics and Paul Sanghera, Clinical Oncologist and Radiotherapy Lead, share their thoughts Proton radiotherapy: hype, fiction and a few facts... Proton beam therapy, or our preferred title of proton radiotherapy, is a form of radiotherapy delivered with beams of high energy protons rather than the more usual beams of high energy X-rays (or less frequently beams of electrons). It is part of the general field of particle radiotherapy that includes use of particles that are heavier than protons. Beams of carbon ions are the main topic for clinical research around the world, although there is also interest in other particles such as helium ions. Radiotherapy involves the delivery of very large radiation doses to tumours with the aim of ensuring that none of the cancer cells in the tumour are able to go on reproducing after the treatment. The main potential advantage of proton radiotherapy comes from the basic physics of proton interactions and the generation of what
is termed a ‘Bragg peak’. Energy is deposited at a relatively low rate in the entrance path of the beam, and rises to a maximum at depth. The position of this maximum can be varied to match the depth of a tumour and beyond this depth, no dose is delivered. This is quite different from the physics of X-ray interactions which follow a more continuous deposition of dose, being higher in the entrance region and reducing gradually with depth into the p atient. Actual treatments often involve beams delivered from many angles all converging on the identified tumour. Stuart Green This suggests that proton therapy Paul Sanghera represents a dramatic and substantial developed based upon tumour sites with most improvement on X-ray radiotherapy clinical experience and potential for benefit. for many patients. This is not always correct, The list is dominated by childhood cancers however, as modern X-ray techniques such as as the use of proton radiotherapy over intensity modulated radiotherapy (IMRT) can do conventional treatment should help to minimise an excellent job of shaping dose distributions any detrimental effects of radiotherapy on and so detailed treatment planning studies and developing tissues and late side effects such as clinical evaluations are required to understand radiation induced cancer. what benefit proton therapy might deliver. Treatment is delivered in highly selected In addition, certain technical aspects, such as international centres with expertise for specific image guidance to target treatment, may not indications. Funding covers all treatment-related be as advanced in some proton centres when travel and accommodation costs. Although compared to modern IMRT departments. The proton radiotherapy has the potential to benefit area of least debate is in the treatment of some a wider range of tumours, these remain to be children with cancer. clinically confirmed. Access to proton radiotherapy for patients in It is most important that proton radiotherapy England is organised though the NHS Specialised seamlessly integrates with surgery and Services team. A list of agreed indications was
New team player The Trust’s Sport and Exercise Medicine (SEM) Service has a new member of the team. Dr Kim Gregory, Consultant in Sport and Exercise Medicine, currently works at University Hospitals of Leicester NHS Trust where she leads the Paediatric and Adolescent SEM service. She is looking forward to joining the team at UHB whilst continuing her role in Leicester. Dr Gregory qualified from Warwick Medical School in 2005 after completing a BSc in Physiology with Nutrition from the University of Southampton. She has a master’s degree in Sport and Exercise Medicine from the University of Bath and is now an examiner for the same programme. She is a Fellow of the Faculty of Sport and Exercise Medicine UK. Dr Gregory works with athletes across a wide range of sports competing at both junior and senior national and international level in her role as sports physician for the Talented Athlete Scholarship Scheme (TASS). In 2012, she was a field of play sports doctor at the London Olympic and Paralympic Games and was a sports medicine doctor at the Glasgow 2014 Commonwealth Games. She is currently Team Doctor for the GB Senior Women’s Ice Hockey team and a national classifier for British Athletics having previously worked with the GB Disability Target Shooting team and the England Blind Football Development Squads. In her spare time, Dr Gregory attempts to stay active having previously been a keen swimmer and enjoys catching up with friends and family and
chemotherapy in a timely fashion. Disruption in the pathway can lead to a reduction in tumour control offsetting longer term benefits. Patients with medulloblastoma, a highly malignant brain tumour that usually originates in the lower part of the brain, often require such a co-ordinated approach. Furthermore, due to the cancer and treatment, medulloblastoma patients are often acutely unwell making integration of proton beam radiotherapy into routine care particularly challenging while it is not available in the UK. When the two NHS proton radiotherapy centres open in London and Manchester in 2018, the number of funded indications will expand. The national and local NHS infrastructure will be used to ensure that all aspects of the required care will be delivered in an optimum way, even though many patients will still be far from home. Childhood cancers like medulloblastoma will almost certainly be included in the agreed indications for treatment in the London and Manchester centres. A consortium led by University Hospitals Birmingham and involving the University, Birmingham Children’s Hospital and the Royal Orthopaedic Hospital was successful in being designated as the third NHS centre for proton radiotherapy. The timescale on which this centre will be developed has not yet been agreed.
Invictus Games
Dr Kim Gregory, Consultant in Sport and Exercise Medicine
watching sport away from the touchline. Sport and Exercise Medicine is a discipline within medicine and physiotherapy that deals with problems, often musculoskeletal, relating to participation in exercise or competitive sport. UHB offers a comprehensive service delivered by musculoskeletal physiotherapists and a consultant in Sport and Exercise Medicine. For full details of the services available, please contact the team: Telephone: 0121 371 3493 Email: Sems@nhs.net
Dr Kim Gregory was at the Invictus Games. Here she tells what it meant to her to be involved. “Pulling on a bright green t-shirt with the words “I Am Medical” on the back to support over 400 competitors from 13 nations at the Invictus Games was a privilege. My four days involvement at the Invictus Games, a multisport event for wounded, injured and sick servicemen and women, really brought home the power of sport to inspire recovery and rehabilitation. “The medical team was there to support athletes in their preparation and recovery for their sports and treat any injuries sustained. With many athletes competing in multiple events their bodies were once again being pushed to the limit. “However, these individuals are no stranger to battle and listening to their personal stories during treatment reinforced to us their “I can and will” attitude. “To see photos of initial injuries then watch that individual throw
themselves around a wheelchair basketball or rugby court is ‘mind blowing’ – words used by many of the athletes to describe the event. ”Inspirational athletes taking on New challenges achieving Victory due to an ‘I can and I will achieve attitude’. Comradeship, Teamwork demonstrated by those who are Unconquered following Self sacrifice for their country. “It was Great fun increasing renewed Admiration for the Mental determination and Endeavour on show through Sportsmanship by people who are “the masters of their fate and captains of their souls”. “Thank you for showing us that anything is possible if you have the will.” QEHB Charity attended the Games to raise funds and awareness of Fisher House, the ‘home away from home’ for wounded troops and their families. If you would like to support military patients please click on the ‘donate’ button or contact the team on 0121 371 4852.
See www.uhb.nhs.uk for the latest news
8
University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2014
BHBN Radio schedule Monday 12noon-1pm The Light Lunch 3pm-4pm 6pm-7pm 7pm-8pm 8pm-10pm
Elevator Zone – Bubba the Loungehound The Tea Time Show – David Moore Hospital Requests – Claudia Wilde The Evening Show – Dale Hobson
Tuesday 12noon-1pm The Light Lunch 3pm-4pm 6pm-7pm
Elevator Zone – Bubba the Loungehound Hospital Requests – Ciaran Fitzpatrick
7pm-8pm
Easy Listening – Kelly Howell
8pm-10pm
The Evening Show – Paul Millington
Wednesday 12noon-1pm The Light Lunch Elevator Zone 3pm-4pm – Bubba the Loungehound Words and Music 6pm-7pm – Brian Henderson Hospital Requests 7pm-8pm – Donna Joseph The Evening Show 8pm-10pm – David Elliott
Thursday 12noon-1pm The Light Lunch Elevator Zone 3pm-4pm – Bubba the Loungehound The Tea Time Show 5pm-7pm – Ben Selvan Hospital Requests 7pm-8pm The Evening Show 8pm-10pm – Chris Friday
Friday 12noon-1pm The Light Lunch Elevator Zone 3pm-4pm – Bubba the Loungehound Pick and Mix 6pm-8pm – Brendan Delaney The Evening Show 8pm-10pm – Bill Waldron 10pmThe Rock Show midnight – Brian Swann *CBSO Concerts when broadcast are on Friday at 7:30pm*
Enthusiasm grows for orchard project Volunteers from a national youth community group, a charity that supports life limiting illness and staff from The Conservation Volunteers (TCV) health for life programme, joined forces to help transform an area of woodland at the Queen Elizabeth Hospital Birmingham (QEHB). Ten volunteers from The Challenge, a national charity that inspires young people to strengthen their local community, together with volunteers from Freshwinds and TCV, have helped to clear woodland, to create an idyllic path to benefit patients, staff and visitors at QEHB. The woodland space, which was the focus for activity on the day, is one of a number of open spaces across the medical campus that is now being turned into fruit orchards, wildflower meadows and allotments as part of QEHB’s Community Orchard and Gardens project. Work on the day involved clearing thick undergrowth to steer a path that will give patients, staff and visitors an area of quiet contemplation that will be planted with bluebells and snowdrops, and will lead the way to a wildflower meadow that was strewn during August. Antony Cobley, health and wellbeing lead at QEHB said: “It was incredible to have so many young and enthusiastic people at the hospital helping to strengthen their local community by enhancing the site to support our patients. “Our patients are some of the most vulnerable and poorly in the region. This space is going to make such a difference to them, giving them a place to even just think away from machinery and medics. “It really is inspiring to know there are young people who want to make a difference, as well as those who are receiving support for their life limiting illnesses making their mark for the benefit of others.
Trees thrive in the orchard and woodland walks
It is refreshing that there are brilliant organisations such as TCV who work tirelessly to improve the environment for all. Antony Cobley, health and wellbeing lead QEHB’s Community Orchard and Gardens project has a new website, If you would like to find out more about the project or get involved, visit: www.uhb.nhs.uk/orchard
Saturday 7am-9am 9am-11am 11am-1pm 1pm-2pm
2pm-6pm
Weekend Breakfast – Dave Horton/Olly Brown (Alternate Weeks) BHBN Gold – Colin Monnaf The Frock Show – Sarah Morris Queen Elizabeth Hospital Military Ward Requests – Michelle Woodhouse BHBN Birmingham Sport – Live kick by kick commentaries of the local teams Sponsored By
Chiltern Railway Mainline
6pm-8pm
Saturday Disco – Marky B
8pm-9pm
Saturday Alternative – Olya Jeneson
9pm-10pm
BHBN Reggae Selection
Sunday 9am-11am 11am-1pm
Laid Back Sunday – Bill Waldron Kitch & Kool – Brendan Delaney
1pm-3pm
Martyn Williams
3pm-5pm
Hospital Requests
5pm-8pm
Olly Brown’s Sunday Get Together
8pm-9pm
BHBN County Show
9pm-10pm
Music From Stage & Screen
10pm
Classical Collection
Trust project plays its part in Birmingham’s award success Work on the community orchard has helped Birmingham win a prestigious award in the Heart of England in Bloom Campaign. Birmingham’s entry included a variety of elements including Friends of Parks groups, Birmingham Museums Trust, Business Improvement Districts, Birmingham Cathedral, Growing Birmingham, Amey and Quadron in addition to QEHB’s Community Orchard and Gardens. Assessing QEHB’s element in August, Heart of England Judge Graham Redfern said: “We
Delivering the best in care
look forward to seeing the plans for the Queen Elizabeth hospital develop. Anthony Cobley’s vision was infectious!” Antony Cobley, health and wellbeing lead at QEHB, said: “This is fantastic news that Birmingham has won the Gold in the Large City category and I am massively proud that QEHB’s Community Orchard and Gardens were a part of that. “I would like to thank all of our partners and volunteers who have worked so hard to let the project to get this far.”
Peter Short, Parks Facilities Manager from Birmingham City Council, said: “This award is a testament to the hard work, dedication and commitment of all parks staff and the partnerships we have made to help Birmingham into a first class place to live, work or visit.” Chris Blythe from The Conservation Volunteers, said: “I’m so pleased that the work we have done as partners to really help build a vision for Community Orchard and Gardens has helped Birmingham into the top spot. It is great news!”
9
And the finalists are…
OCTOBER 2014 | University Hospitals Birmingham NHS Foundation Trust
staff who played a part in their treatment.
News@QEHB can reveal the finalists for UHB’s sixth annual Best in Care Awards, which celebrates the contribution of staff, members and volunteers make towards delivering care. This year, nominations reached a new record high with an incredible 331 nominations from patients, relatives, staff and volunteers. The winners of the 2014 Awards will be announced at a special ceremony on Thursday 23 October. Awards are being presented by judges including former patients who nominated
Behind the Scenes Tariq Mahmood Tariq goes above and beyond his duty. He always has a smile on his face which in turn cheers you up if you have had a stressful day. Jackie Wills
shortlisted finalists for each of these special awards, which appear in no particular order. Chief Executive Dame Julie Moore The pages following list all of said: “Everyone who has been the other nominees for this year. nominated should be immensely proud of that achievement. In each case you will see the name of the nominee, a short extract from their nomination “To have record nominations and the name of the person who again this year clearly demonstrates that even through nominated them. challenging times, our staff and Where the team or individual the care that they provide, are was nominated more than once, appreciated by patients and only one entry is shown. their relatives.” This year’s finalists for the Best in Care Awards are listed by category below. There are three
Brighter Futures Vocational Development Team This team deserves praise and recognition. They really are sensational and a real credit to the hospital. Sophie Jeffcott
Patrick Cleal Patrick always delivers exceptional standards of cleaning, he never refuses to do anything and always works with a smile on his face. Phillip Horton
Jennie Cooke & Library Team The Library, in my view, is the engine that drives the learning and research within the Trust. Amos Chapunza Mhindurwa
Tracey Stewart Tracey is excellent at her job… She works extremely hard and often in her own time and her skills are way beyond her position. Robert Jones
Best in Clinical Care Faye O’Reilly Faye is the most adoring, friendly, caring, appreciative, co-operative manager I have ever met. She always makes you feel welcome and part of the team. Zoe Mackey
Colin Bergin and Arlo Whitehouse Because of Colin and Arlo, the equivalent to one year’s worth of work condensed into one week! Jo McCormack
CEO’s Award for Innovation in Practice Barnaby Waters He is a perfect example of what this Trust is all about - commitment, tenacity, innovation directly aimed at improved patient care.
Don Sims & Stroke Team
Paul Brettle
Dr Sims has also led the development of the thrombectomy service, a new treatment only available at UHB in the West Midlands.
Clinical Decision Unit
Maurice Hakkak
Mark Cook
The innovation this team shows is a credit to the division and I believe the Trust. Joanne Basketfield
Dr Cook is an outstanding and caring physician... His focus and attention to detail have been evident at all of my consultations.
Jan Van Vliet
John Wood
Jonathan Treml
Best in Non-Clinical Care
Jan has performed over 150 tilt tests on patients...the waiting time has come down from several months to a few weeks at most.
Dignity in Care
Booking Centre Team
Donna McGillion
Hidden in the background, they gain little recognition for what they do, dealing with 1,000 referral letters a week and up to 12,000 patient calls a month.
She achieved where I failed with an outstanding and unique demonstration of patient care and empathy. Vince Moore
Lyndsey Potter
Frances Finn Fran’s thoughtfulness and care is not just limited to the patients on the ward but is extended to the staff and visitors... she is a true star.
Ben Lucas When you saw him with his patients you realised he was an exceptional nurse. Each contact he had with Mum, he would make sure her dignity was respected. Emily Fryer
Hannah Cumming
James Ferguson
A special feature with a full list of winners will run in the November issue of news@QEHB.
Chair’s Employee of the Year
The Best in Care Awards are held with thanks to the generous support of Queen Elizabeth Hospital Birmingham Charity. More information about the Charity can be found at www.qehb.org
Member of the Year
Peter Hutton
Sandra Haynes
He has inspired myself and a generation of young anaesthetists to consider the quality of patient care and patient safety.
Sandra’s motivation is to ensure that patients have a voice. She is passionate about improving patient experience.
Daniel Bailey
Pat Wilson
Veronica Kumeta & Ladies Fighting Breast Cancer Veronica and the team have raised over £1 million over the past ten years to support the breast screening service. Mike Hammond
Margaret Garbett Margaret has led the team to develop patientcentered quality care... She is approachable, fair and calm in stressful situations. Eoin Kavanagh
Donna Kimberley Unsuccessful in trying to contact the patient, she decided to visit him at home... without her ‘gut feeling’ to attend, he would not be here today. Liz Simpson
Governors’ Customer Care Award
Rabia Khanum Rabia is an amazing bundle of energy. Her customer care skills and dedication are second to none.
Rebecca and Kevin Giddins
Jacqui Peel and the Front of House Reception team
Not only are the couple raising muchneeded funds but Rebecca is also taking part in a new drug trial to aid the department in their research. Laura Power
Joanne Partridge
Katherine Sinfield
She is always so happy in everything she does... Without her help the courses that we offer would be in chaos.
Katherine has raised thousands of pounds and a huge amount of awareness of leukaemia whilst battling the disease herself.
Kim Brown
Rosie Sanderson
Pat Taylor Award
Team of the Year
Audrey Kelly
Karen Cheshire
Roberta Batchelor & Ward 302
She said she was just doing her job... what she did was way, way over and above ‘her job’.
She motivates the ward, an outstanding nurse and compassionate with all patients... Karen has that extra thing that most don’t.
My first time in hospital in 30 years and the care was so so good, the staff are amazing
Matthew Parker
Ambulatory Care Services
Eaon Brown
I have been blown away by their enthusiasm and dedication. They deserve recognition for going the extra mile every single day!
Chris Hyde
David Chance Dave realised that there was a long gap in between lunch and dinner so he created a ‘snack round’… this idea is now being rolled out across the Trust. Rachel Beard
Some of the thank you letters also highlight the care Eaon gives and name him personally “that Eaon...Fantastic”. Stephen Groves
Ward 727 They are hard-working, dedicated, patient, kind, understanding and make my days just a bit easier through their care. Maureen Kelly
Contribution to Infection Prevention and Control PICS Programming Team The PICS Programming Team undertook some really innovative work to develop the Bee Aware alert system… to assist with safer care for patients with infections.
Andrew Bates Andy always goes above and beyond to help out the recovery team. He is professional and polite without exception. Vicky Stainton
QEHB Charity – Internal Usha Kiran Usha took part in a trek to the Himalayas last year as part of a team supporting QEHB Charity. Will Lester
Beryl Oppenheim
Martin Coogan Martin has had numerous letters sent to the ward and Chief Exec about his high standard of work and the caring attitude he has towards the patients. Michelle Parker
Rhys Thomas and Jon Weblin Rhys and Jon took part in a gruelling Celtman Challenge to raise funds to purchase a ventilator for the Physiotherapy Department. Sian Averill
Ward 515 Housekeeping Assistants
Kate Gee
Cared for my husband very well in difficult circumstances, Thank you.
I feel as if I am part of my care plan and a partner in your hospital because of the inclusive attitude he takes.
They work hard and consistently receive cleaning audit scores of 100%, and will always make time for the patients, making sure that they feel welcome.
Kate’s ‘Strictly Socials’ are an innovative way of encouraging patients to exercise, by teaching them to jitter and jive! Kate’s a great fundraiser.
Mrs G Davies
Anne Bingham-Holmes
Rebecca Wild
Michael Tivey
Christine Gough
QEHB Charity – External
Andrew McGregor
Fiona Glebioska
Liver Outpatients I always received exceptional care within the liver out patient clinic. From start to finish, I am treated with respect, kindness and dignity. Wendy Cross
Renal Outpatients The best team in the hospital. A visit never makes me nervous. In my book it is 10/10 every day. Dave Berry
Volunteer of the Year Julie Liddle Julie is the most hardworking and enthusiastic volunteer that I have had the pleasure to work with. Thank you for all you do. Tracey Martin
Roy Wilkins Patients cannot speak highly enough of the support and attention they receive from him. He is brilliant! Sue Morrice
Mark Burgess Mark will never hesitate to go that extra mile and go beyond the call of duty to help assist both patients and the whole team. Trudi Smith
See www.uhb.nhs.uk for the latest news
10 Best in Care Awards 2014 Nominees
University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2014
Abdul Nazal
Asif Sarwar
Critical Care Area D
Deep Clean Team
Esisia Sharman
Interventional Radiology
Always puts you at ease when having difficult painful procedures, goes that extra mile in care and cure... Wonderful, caring man.
Goes above and beyond on his ward and in the pharmacy department. The department would fall apart without him.
The care and dedication that was given not only to my daughter but also my family was unconditional.
The deep cleaning team are very pleasant, they work hard. We could not do our jobs without them. Jayne Page
The ‘can do’ and proactive response to each clinical situation sees this team put patients’ needs first on a daily basis.
Jo Maddocks
Michelle Browne
She is very professional in her manner, she always greets you with a happy smiling face and relaxes you with her kind caring words.
Zahra Irshad
Deloures Binnion
Paul Richsiond Underwood
Jan Vallance
Daniel Parkes Danny is a fantastic member of the team. He can always find something to talk about with patients to ease their anxieties.
Deloures has been the glue who keeps the Patient Welfare Services department going.
Faisal Rana
Isobel Faulkner
Patients have told me how they trust him and really respect him for the way he treats them. He puts in 110 per cent and goes over and above his job.
Many doctors and staff have complimented her on her caring manner and her ability to put people at ease whilst always working in a professional manner.
Always smiling and available... doing the best they can and providing excellent medical care.
Fatim Bandali
Kim Flemming
Fisher House staff
Jackie Wills
Gal Y. Oppenheimer
The comments in the visitor’s book show that patients and families alike find their help and support invaluable at such a challenging time.
A visit to Renal Outpatients is a joy with Jackie there, she always has a bright smile and seems to know everyone’s name.
Adnan Sharif and his team The whole team are friendly… They are the best example of how people make a good hospital. Ann Hill
Ahmed Elsharkawy Excellent care given. Catherine Yates
Aisling Clarkson Passion, dedication, empowerment, inspiring are words that cannot do her justice! She is very highly respected by her peers. Arlo Whitehouse
Alastair Denniston Alastair has been instrumental this year... he has run the London Marathon and taken part in our Eye2Eye Static Bike Ride for the appeal. Laura Power
Alison Hickman This member of staff was very caring towards me and my wife. She also assured me and my wife she was going to be fine. Carl William Brotherton
Amanda Bliss Amanda has always been particularly kind and I feel she has a very caring and understanding nature. She is an angel. Angela Richards
Amanda Jinks She is always so pleasant and recognises us, helpful beyond her job and making the whole experience easier. Stephen Johnston
Andrea Mitchell Andrea also listens to the problems I am having and tries her up most to deal with them, whether they are big or small. Liam Carbery
Andrew Abson Andrew started 3 years ago and has beaten any expectations. I have been lucky to have a great HCA/ friend to work with. Matthew Parker
Bee Aware Team Bee Aware highlights that a patient has an infection, improves time to isolation and the prescribing of antimicrobials, a major challenge in modern healthcare. Mark Garvey
Bournville Ward Their ability to care for the elderly is unquestionable and they are always willing to go that extra mile. Lesley Bunch
Brian Wright All staff and service marvellous. Fast and efficient. Thanks Bernard Smith
Mark Leonard
Darren Chester He is an excellent surgeon and always explains in detail in a way that you can understand… I would recommend this surgeon to any one. Amanda Moore
Dave Thompson Dave always goes above and beyond to accommodate whatever is asked of him. He is very understanding as a boss. Evelyn King
Burns and Plastics Home Care and Nurses
David Bill
The nurses are caring, supporting me over the last three years. I am treated as a person not a hospital number.
Dave has always been conscientious and goes that extra mile to ensure that the department has its requirements.
Margaret Brownley
CAPD team All the members of this team are excellent in care. I have been treated at all times with dignity; they are always there to help with anything that concerns me. Patricia Jaspe-Garcia
Cardiology Team (304) They brought books for me from home, were there to comfort me when needed and always had time for me and others. Deborah Mountford
Carmel Maguire Carmel is a delightful, caring individual who has provided me with above excellent care! She fully deserves recognition for her firstrate care of her patients. Mr Gerald Cydcow
Catherine Martin Cathy Martin one of the auxiliary nurses on our ward. Hard working, punctual with a very good knowledge in patient care. Ligiya Thomas
I have been a long-term patient at QE and have been extremely impressed with the very helpful attitude and efficiency of both Mark and Dave. Jonathan J. Ked
David Mutimer He has simply been exemplary throughout and handled telling me I had cancer with care and compassion. Mark Dancer
David Smith Dave is incredibly hard working, generous, helpful, skilled, and he is very caring toward his patients. He is an asset on this new ward. Jack Bourne
Richard Borrows He has gone out of his way to help me in every way... I can talk to him honestly about all my health. He is an excellent doctor. M Maserati
Charlene Downes
Debby Edwards
If she could be cloned throughout the Health Service I am sure recovery times would halve. She is now my Auntie Charlie.
To be an innovator you need motivation, courage, conviction... Debby Edwards has these qualities in spades.
Phil Heinricy
Peter Taylor
Claire Lynch
Debby Edwards and the IV Team
Craig Woodall
Jack Richard
news@QEHB 2014_10_Oct.indd 10-11
Lilian Ross
David Singleton
Discharge Team The team are keen to make the patient’s last memory of the QE before going home a friendly and stress-free, smooth experience. Jane Westwood & Julie Liddle
Mike Hammond
Gideon Hirschfield Always goes the extra mile. Very responsive and attentive personalised experience - very caring Katharine Francis
Heart Failure Specialist Nurses Team I receive calls with regards to the support the patients get; I feel this nomination is more on behalf of the patients than myself. Parveen Akhtar
Helen Palmer’s Ophthalmology Clinic Caring, efficient, inclusive in communication. Pauline Luget Owen
Thomas Simons
Jagir Peach She works incredibly hard and has impressed us all with her dedication and making the hub an outstandingly clean and safe place to learn within. Peter Forsland
James Ferguson & QEHB Liver Team The Clinical Excellence that lies at the heart of the work of Dr Ferguson and the QE Liver Team are deservedly world-renowned. Francis Tavernor
Jemma Turner Comforting, confident and a great member of staff to work with. It seems as though she’s done this job for years, though she only qualified last year. Zoe Rollason
Division D Matrons
Helen Peat & Point of Care Team
Joanne Haycock
They truly work hard at ensuring patients and staff are well supported and that their needs are met… A real pleasure to work with.
Helen and the team consistently go ‘above and beyond’ to ensure that we have access to equipment we need to do our work.
Jo has taken the role on of ward housekeeper, and is truly excellent and will go above and beyond her duties.
Liesel Thompson
Michael Winter
Maggie McCann
Dominic Power
Helen Rogers, Mandy and Isobel
Jodie Bool
He is also one of the most caring clinicians I have come across. His clinical excellence and empathy for patients translates to fantastic outcomes.
All three ladies put me at ease and found a dressing that I thankfully have not been allergic to... they deserve credit for their hard work.
Rajive Jose
Michelle Scandrett
Donna Ward
Hisham Mehanna and his ENT team
Her tireless efforts to ensure patient safety and colleague welfare have been inspirational.
ED Triage Team
Leaf Matthieson
Claire has been a leader on our ward in setting up our new Neurosurgical Short Stay Unit and delivering the teaching around this subject efficiently.
The clinical nurse specialist Diabetes Team are a very dynamic, enthusiastic, dedicated, flexible and reliable group offering education and support to patients and staff.
Helen McMahon
Fred Taylor
Consistently starts an hour early (unpaid) is always happy and friendly... brings newspapers in for patients and gets to know them; she cares.
Diabetes Nurses Team
Dean Wild Dean is an amazing member of staff... He would do anything for anyone. He always goes that extra mile.
Ann Henstock
David Singleton
The Diabetic Foot Clinic will go the extra mile to look after every single patient.
Her comforting and controlled manner was exemplary and worthy of the highest praise.
Bernard Kilpatrick
Ian Wilson is the heartbeat of the foot clinic and is exceptionally passionate in his dedication to the care of patients.
David Graham and Mark Ling
Everyone (absolutely without exception!) in Angio’ has been kind... I’ve never worked anywhere like it and am so grateful.
The dedication of the staff gives the patients confidence to help themselves cope with the day-today management of their illness.
Diabetes Foot Clinic
Diabetic Foot Clinic
Chantelle Owens
Anita Sullivan and team
Dermatology Team
Freda Din
Angiography
Katie Haddon
Carolyn Moldrik
They have helped... to develop skills related to mental health care, leading to effective support for the patient. Phil Walshe
Emma Dalton Her calm demeanour makes her perfect for this role. The Hub is such a pleasant place to work when she is around. Kim Brown
Superb medical staff and nursing staff. R C Huxley
HIV Team Over the past four years, the HIV team have worked hard to transform the service. They have improved patients’ experience significantly.
Very impressed with the quality of care and support we have received from Jodie… She has real understanding of individual patient’s needs. Sushil Kumar Datta
John Hullah He is a truly remarkable man. He is a breath of fresh air to 513. Staff and patients highly respect him. Rachel Beard
John Watkinson Kind, considerate, intelligent and in my and my entire family’s opinion, the greatest man on the planet! Paul Darby
Kaveh Manavi
Jon Hazlehurst
Hospital at Home
For his attention to detail, approachability, and his ability to teach juniors Jon is a doctor from whom we can all learn. Patients, doctors, and nurses love him.
Always pleasant, courteous and polite… excellent team work. Amanda Moore
Rory Dowd
Endoscopy nurses
Inherited Metabolic Disease Team
The IV Team have shown unresolved commitment...to achieve extremely high standards in vascular access care.
The professionalism shown to me was excellent. When I come back next time I will be asking for the same team.
They are extremely professional and provide good service over and above what is expected. A totally amazing team!
Joy is essential to the running of our unit... She is an amazing source of comfort and advice to all of us and we’d be lost without her.
Debbie Jackson
Linda Frazier
Kerry Leeson-Beevers
Karen Vernalls
Joy Hughes
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OCTOBER 2014 | University Hospitals Birmingham NHS Foundation Trust
Julia Kilby
Kirsty Gibbons
Melissa Glynn
Oncology (Ward 622)
Rachel Osborne
Roger Raybould
Julia has a deeper understanding of quality – learning about me as an individual… First class.
Her care always goes further than the usual high standard provided by ITU... so that they can face the most difficult of times with dignity.
Without the help of Melissa I might not have made it through my assignment or my apprenticeship.
They respected the patients and really came through in terms of promoting Dignity in Care. I learnt a lot there.
This individual is cheerful, approachable, efficient and assists our secretarias and clinicians in managing and accommodating patients in clinics
Roger has been supporting the QEHB Charity for a number of years by volunteering. He is reliable, hardworking and always smiling.
Alex Morris-Evans
Julie Cantrill and Maria Round Leading up to and after my liver transplant both Julie and Maria were fantastic. The care, support and advice they gave were exceptional. Elaine Watkinson
Julie Dutch She will go out of her way to fetch patients anything they need and to help out in other areas when the ward is short-staffed. Carol Wright
Julie Smith Julie is everything a nurse should be – kind, considerate, knowledgeable and above all a very caring person. Ann Bagnall
Karen Butcher She is a model of a good learning practice, not only as a colleague but as an individual person. Rhodora Guerrero
Karen Evans Even if I said I was ok, she knew when I wasn’t. She would sit and chat with me and give me that reassurance you need.
Kym King She is a star - even comes in on her days off, showing real commitment. Joanne Bubb
Laura Chambers
Anthony Cartwright
Learning Hub
Michelle Watts
The Learning Hub are a great team; if it wasn’t for them I wouldn’t be a part of QEHB today.
The patience, sensitivity and hard work that Michelle has put in have been outstanding.
Jodie West
Sophia Lewis-Starr
Linda Griffiths She spends so much time caring for others, I think it’s time her hard work was recognised. Gill Royston
Lisa McCracken She has already run over 5 marathons, including an ‘ultra marathon’ which was a 69 mile endurance challenge, and shows no sign of slowing down! Becca Harris
Sister Richardson is not only hardworking, but looks after her staff well... She truly is a credit to the department.
How do you divide one nurse between approximately 900 patients? Ask Karen. Karen’s passion is seen in the dedication she gives to her patients. Liz Simpson
Kathryn Starkey Always willing and does go above and beyond... she is truly an inspiration and would be a great role model for students and new starters. Thomas Dowd
Kathy Lynch Kathy is so hardworking. She always makes patients feel at ease with her friendly smile and kind words. Siobhan McNally
Kim Davis Kim Davis really does deserve recognition for all the hard work and dedication she puts into her work. Kym King
Kim Doherty
Kathy Whiteside
Beth Poyner
Karen Miley
Karen Tullett
Michael is brilliant. He has always phoned back when asked…He has made a stressful situation much easier for us.
Michael Wilson
Lorraine Richardson
Pat Burgess
Michael Tomlinson
She puts the extra mile into arranging out of work activities to bring a team working and happy atmosphere to all members of CDU.
Amanda Moore
Karen is a hard working member of the team who always puts her patients first. She’s a warm caring person and deserves recognition.
Abdulahi Abdilahi
Sara Thorne
Tafadzwa Makawa
Maddie White and her team Every time I see them they make my day. Always willing to help and always with the information I need. Leroy Hill
Magdalena Kubik She is an amazing staff nurse always helpful, nothing is ever too much trouble. Joanne Bubb
Mairead and the ICD Cardiac Team After my cardiac arrest 5 years ago, to the present, I have received treatment and care of the highest standard from Mairead and the team. Brian Richardson
Mark Ballard Dr Ballard gives every staff member a huge amount of respect and is willing to help anyone who has a problem that he could assist with. Steven Plumley-Wood
Martin Clarijo
Michael was involved in the development of quality by bringing together training assessors.
Midlands Hearing Implant Programme We work closely together as a team to ensure each patient receives their best hearing outcome. Louise Craddock
Mr Jennings’ ENT team Their clinical skills saved my life... I am a 72 year old cynic – not easily impressed. Mr Jennings and his team have impressed me. Kenneth Littlejohn
MRI Team I had never had a MRI scan before and needless to say I was absolutely petrified! From the phone call through to the actual scan, the team was brilliant. Laura Tasker
Mystery Patients Group Without those extra vigilant eyes, standards can slip and some, not every patient, can suffer. Ann Patkicia Grégo Hale
Nathan McDonald He has worked so hard to complete his work, ahead of deadline to a high standard. Laura Bustin
Nicholas James He is a very humble man… constantly striving to find groundbreaking cures for cancer patients. Usha Kiran
Nick Duncan Nick is a phenomenal pharmacist... Does all he can to help his colleagues and patients, even when at home or holiday (as has been known). Zahra Irshad
Nicky Pettitt Nicky is a fantastic ambassador of the QEHB Charity, acknowledging its support wherever possible.
He works on the entrances ensuring that the first impression of the Trust is the right one in any weathers.
Dr Martin was so caring, sympathetic and gentle. His manner and care for individual patients is exemplary.
Simon Sharpe
Elizabeth Mary Edwards
Nicole Toghil, Amgela Turland and Audrey Kelly
Kim O’Keeffe
Mary Smith
Caring, kind and above all available anytime when needed with advice... I cannot speak too high of her as my nurse and friend.
Families and individuals travel from all areas of the UK to attend these clinics and everyone looks forward to seeing Mary!
We feel their teamwork and foresight has shown how much they care for their patients. The IMADgination Room has to be seen to be appreciated.
Roger Prior
Kerry Leeson-Beevers
Shirley Turner/Christine Bluck
Rosie Sanderson
Chiedoziem (Ed) Uwazie-Inechi
PACS Team They have invested significant amounts of their own time into the project to deliver the best possible service to our patients. Paul Brettle
Norma Williams
Radiotherapy Room 5 Team Here was a team who really cared. I’m so thankful for this team’s consistently professional conduct.
Pat Burgess
Roderick AJ Mackay
Her passion to make everyone aware of dementia was amazing. A credit to the CDU team.
Recruitment Team
Joanne Bubb
Patient Transport They provide a service that helps disabled patients to attend their hospital appointments.
Renal Department
RSI Assistants Course Faculty
Roy Antony Castle
Renal Healthcare Assistants (Outpatients)
Pete Vance He is brilliant at giving advice and guidance about interviews and our students find it very inspiring.
Best team - really caring about the patients, listening to needs and problems and going that extra mile to help if they can. Amanda Smith
Renal Transplant Team The whole team provide a fantastic, life changing service. They have given me my life back and I can’t praise them enough.
Phototherapy
I have been attending the renal unit for around 8 years and I couldn’t meet more pleasant nurses to help me feel 100 per cent.
Prav Praveen Mr Praveen and his team went beyond the call of duty, always explaining what was going to happen and why. Jayne Payne
Queen Elizabeth Hospital Audiology Centre The team is well known for their willingness to go the extra mile and ensure all patients receive the best possible care. Huw Cooper
Rachael Barker Rachael has put so much time and effort into this charity and has provided lots of extra publicity for the charity. Tim Molitor
Melanie Brown
Rustom Bativala Rustom works tirelessly to ensure high quality care for many patients with complex potentially blinding glaucoma. Peter Shah
Ruth Jones Ruth Jones was very good at explaining treatment... I cannot fault her care these past few months. Joanne Warwick
Sally Bufton Renal Unit
Anthony B Bates
The team has made a huge change to practice and safety for patients in the Emergency Department.
Linda McGugan
Kim Brown
They have been the most caring, cheerful and attentive people in all the years I have attended this hospital.
Rosetta Samuels
Amanda Brown
Pat provides excellent care to the patients she nurses, providing dignity, respect and support.
Shirley Bird
Alan Fawcett
Tracey Martin
Patricia Strong
As well as being excellent for patients, Pete’s services are now saving the Trust thousands of pounds.
The team have been courteous, kind, caring and always cheerful. They have made it a pleasure to go through my treatment.
She always strives to ensure the patients are treated with respect and dignity as well as providing outstanding care.
Everyone is so kind and helpful, always having time for me. The care I receive is excellent.
Pete Taylor
Room 2 Radiotherapy Team
The team are very accessible and go out of their way to help us to advertise and recruit staff.
Laura Ayres
Shelley Hammond
Rosie Sanderson
Kyle Adam Walczak
Respiratory Secretaries They support all team members with their efficiency, care and professionalism that is very much appreciated by patients.
All attentive to our calls, always helpful and best of all service/help is always given with a smile Memuna Yusuf Kali
Sally Bufton, Katrina O’Donnell and David Mutimer The liver team have cured me from hepatitis C and now my liver is slowly recovering itself. Jane Jenya Smith
Sharon Rees
Sally Glover
Respiratory Team
Not only is she highly knowledgeable but she is extremely kind and caring. I always feel enlightened and I know I’m in excellent hands.
The team constantly try to deliver the best in care to patients, there is not enough credit for all the hard work they do.
Daniel Ford
Linsey May
Sally Green Richard Cole He worked, often out of hours, to develop his own skills and knowledge… so that the project remained on track. Tina Jones
Rick Steeds & his team
Sally Green is an exceptional nurse who always delivers a high standard of patient care. She is dedicated to ensuring dignity in care. Faye O’Reilly
Samantha Dodd Samantha is one of the most dedicated and hard working nurses I have had the pleasure of working with. She always puts the care of the patient first and is such a genuine and lovely person.
Rachel is loved dearly by many members of staff, as her hard work makes a lot of our lives much easier.
Dr Steeds has done outstanding work with my condition and with the family over the years. He is an outstanding doctor.
Katie Uppal
Philip Osborne
Rachel Jones
Roberta Batchelor
Sandra Styler
Rachel is an inspiring nurse who always goes the extra mile to ensure her patients receive excellent care. A truly dedicated nurse.
Roberta is always nurturing and engaging others whilst consistently promoting and providing highquality patient care.
Sandra is the lynch pin of the Div C management team - she is a delightful, caring, member of staff with a wicked sense of humour!
Claire Sutton
Debby Edwards
Sue Moorfield
Rachel Ernstzen
Jemma Crowther
30/09/2014 11:19
12 Best in Care Awards 2014 Nominees (Continued)
University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2014
Sara Thorne
Stephanie Jones
Susan Morrice
Tracey Touhig (and family)
Ward 514
She is a very kind and caring person... I feel at ease knowing that I will always receive the best possible care.
She is totally dedicated to the patient’s care and nothing is too much trouble… she will go out of her way to help anybody.
Tracey and her family have fundraised tirelessly for the QE hospital’s Critical Care Unit and have raised over £7,000.
Ward 514 provided excellent care to all our stroke patients, which has been reflected in the wonderful responses to our patient survey.
Aliya Khan
Cathy Martin
Kind, supportive and always will go the extra mile to deliver the best in care. Professional and a beautiful person to know.
Rachael Jones
Becca Harris
Liga Blaua
Sarah Carmalt
Steve Sturman
QEHB@ Home is a true testament to Sarah’s dedication to ensuring patients and staff have access to the best in care.
Dr Sturman is a fantastic neurologist who is very thorough with everything he does. He is by far, the best doctor I have seen since I have been ill.
Sarah Wilson
Liam Carbery
Kevan Baker
Liesel Thompson
Sarah Rogers Without Sarah’s excellent work we wouldn’t be able to offer cancer patients the newest treatments available first, she is a credit to the QE.
A lovely person who makes a visit to the hospital a very caring experience - always treated as an individual.
Steve Ward
Sylvia Hayward
Steve is a patient-focused, team player who makes a positive difference to the patient’s experience in ITU.
Everything you would expect a nurse to be, kind, caring, compassionate, considerate, friendly and nothing is too much trouble for her.
Philip Watson-Jones
Linda Williams
Sarah Wilson
Steven Plumley-Wood
She is wonderful with patients and works tirelessly to ensure that patients are well managed in a timely fashion in this underresourced service.
A young and driven individual, Steven shows considerable care and concern for the patients he escorts within the hospital.
Will Forrest
Dominic Power
Mark Ballard
Suad Jama
Sharon Flannigan Sharon works tirelessly behind the scenes to ensure all the problems and queries are sorted out, including weekends, to ensure everyone is happy. Niael Gosling
Suad kindly took her socks off even though she had only just started a night shift, so [my father] could go home with something on his feet. Stephanie Kindred
As a team they are always supportive, professional, focused and work hard to ensure that patient flows in the hospital are running smoothly.
Sue has been paramount in delivering to support staff dementia awareness training. She has inspired a number of housekeeping staff with dignity in care. Simon Sharpe
She was my shoulder to cry on when I needed it – an excellent nurse that goes beyond her duties to help patients.
Their innovative and collaborative approach has resulted in over 500 trauma patients being enrolled into clinical trials. Keith Porter
Her knowledge, expertise and communication skills are outstanding and she provides confidence to the patients and teams she works with.
Viv is always happy to help, nothing is to much trouble, she will always go out of her way to help with any queries regarding SMART.
Anita Jones
Ann Coley
Tariq Iqbal
Ward 304
Dr Iqbal always goes that extra mile to try and help me... For all his work he should get an award.
When I visit patients on the ward, the team know their patients very well and it is clear they care greatly. Well done 304.
Christine Freeman
Sue Stevenson
The Hand Co-ordinators
Ward 407
The Hand Co-ordinators are instrumental to the smooth running of the hand department and ensure that all patients needing urgent surgery are dealt with in a timely fashion.
Words cannot express how grateful to Ward 407. You all have made Dad and us, feel part of your beautiful extended family. Buxani, Mistry and Jakhu Family
Ward 408
Sophia Lewis-Starr
She treats everyone who comes onto 305 with dignity and respect and is a pleasure to work along side.
Tim Martin
I was very happy in ward 408, all the staff were excellent. Kind, caring and lovely staff. Felt like home.
Sue Ward
Mohammed Ishfaq
She has always got a smile on her face and excels in every task set for her.
I have been amazed at how hard Sue works. She is completely devoted to ensuring the patients are receiving the best care.
Sonia Sinclair
Fiona Glebioska
Sophie Jeffcott
Tony Ellor We can always rely on Tony to take an hour out of his day to advise the students on how to get a job. He’s just great! Kim Brown
If Carlsberg did wards....! Their endless hard work, respect and care deserves to be acknowledged and rewarded. Hannah Cumming
Ward 621
Fatim Bandali
Ward 625 A positive and happy environment on Ward 625, there is absolutely no doubt that we are receiving very high levels of care. Sean Dufosee
Dominic Power
Charlotte Szczepanik
Zoe Wyrko
Ward 621 understands that their patients are going through a life-threatening illness and deserve ‘The Best Care’.
Sue Evans
Jacqui Carpmail
Kim has built up an effective, enthusiastic team and encouraged them to innovate whilst working with some of the most complex patients.
Ward 620/West 1
Vivienne Owens
I was completely impressed by the delicate surgery that was performed. Mr Martin is a credit to your organisation.
Laura Kelly
Ward 518 Trauma and Critical Care Research Nurse Team
Helen Southall
Sophia has gone above and beyond what’s expected of her and the feedback has been amazing.
I have no doubt that their open, friendly atmosphere and good communication have lead to better outcomes for our patients.
Amanda Moore
Tara Bartley
Sue Atkins
Site Managers
Ward 515 nursing team
Tracy King
Rayanah Kvasar Ajmal
Ward 625 Domestic Team Their attention to detail is exemplary… and ensures patients in isolation have a good experience by talking to them whilst they work. Mary Day
Ward 726 The whole ward from top to bottom is amazing. The level of care at all levels is impressive. Ian Harding
Ward 409 That ‘extra mile’ can be just words but travelling it is another matter; the staff on ward 409 are just exceptional. Sue Ralph/Muriel Whitehouse
Ward 727 My husband was recently a patient on 727 and we both found the ward staff truly amazing... they made his 11-day stay a much more pleasant experience.
Ward 411
Davinia
I have never come across such a caring group of individuals. They made a difficult time in me and my family’s life so much more bearable.
Ward 728
Tracey and her team mirror the Trust’s philosophy of delivering the Best in Care and truly deserve recognition. Marion Santos
Daniel Ford
Dories Guerrero
Stacey Smith
Suresh Natarajan
Her excellent communication skills have transformed patient experience. Her work has helped achieve certification as centre of excellence.
Dr Natarajan gives the best in care for his patients and is always smiling, which makes a difference to both his patients and members of staff.
Tracey Clatworthy
Tahir Shah
Tafadzwa Makawa
This bunch of staff are always working hard... Working with the one single goal: Patient-centred care all the time.
Details of the winners of each category, news from the ceremony and photographs from the star-studded event will feature in November’s edition of news@QEHB.
Best in Care Awards 2015 Don’t worry if you missed this year’s deadline for the Best in Care Awards: nominations open for the 2015 Awards on 1 December.
There are a number of ways you can nominate a team or individual for an award: • Online – www.uhb.nhs.uk/awards.htm • By filling in a form available from many locations in the hospital and returning it to the main Information Desk
• By writing to us at the address below: Best in Care Awards, Communications Department, University Hospitals Birmingham, 4th Floor, East Block, Queen Elizabeth Hospital, Mindelsohn Way, Birmingham B15 2TH
13
OCTOBER 2014 | University Hospitals Birmingham NHS Foundation Trust
Be aware of head and neck disease
Q Head and neck cancer is now the sixth most common cancer worldwide following a significant increase in the global incidence of cases in the last decade, particularly among women Q Although men are two to three times more likely to develop head and neck cancer, the incidence is increasing in women Q While it is most common in people over the age of 40, there has been a recent increase in younger people developing the disease
If YOU have
one THREE
weeks
Consultants have been supporting European Head and Neck Cancer Awareness week, to help prevent the growing number of cases of the disease. More than 130,000 new cases of head and neck cancer are estimated each year across Europe, with around 63,000 deaths. This led the European Head and Neck Society (EHNS) to launch an initiative called the Make Sense Campaign, which aims to raise awareness of the cancer across the UK and Europe. Specialists from across the continent came together in late September for a European-wide awareness week, to link in with UK Awareness Day. Head and neck cancer accounts for five per cent of all cancers globally, with more than 600,000 new cases worldwide in 2008, leading to more than 350,000 attributable deaths. The aim of the Make Sense Campaign is to raise awareness of head and neck cancer symptoms by emphasising the key message that earlier presentation, diagnosis and referral can improve patients’ chances of survival. Head and neck cancer is often diagnosed at a late stage as patients and primary care providers do not always recognise the symptoms. A European-wide survey even found that threequarters of respondents said they were not familiar with the term.
of
these SYMPTOMS for
Sore tongue, non-healing mouth ulcers and/or red or white patches in the mouth
Painful and/or difficulty swallowing
Pain in the throat
Lump in the neck
Hospital radio streams
seek MEDICAL
ADVICE
Persistent hoarseness
Blocked nose on one side and/or bloody discharge from the nose
RECOGNIZING HEAD AND NECK CANCER SIGNS AND SYMPTOMS SAVES LIVES Q The risks are greater for people who smoke and drink, while the incidence of throat cancer is rising due to certain sub-types of the human papillomavirus (HPV) infection Q More than 30 to 40 types of HPV are typically transmitted through sexual contact. HPV infection is also a cause of nearly all cases of cervical cancer Q To help identify possible symptoms of the disease, leading head and neck cancer experts have devised the “One for Three” definition for patients and healthcare practitioners to be on the lookout for Q A panel of head and neck cancer experts defined that if one of the following symptoms is
present for three weeks, people should visit their doctor, as it may be an early warning sign of head and neck cancer: • Sore tongue, non-healing mouth ulcers and/or red or white patches in the mouth • Pain in the throat • Persistent hoarseness • Pain and/or difficulty swallowing • Lump in the neck • Blocked nose on one side or bloody discharge from the nose For more information about the campaign, please visit the Make Sense Campaign website www.makesensecampaign.eu/
Patients aid renal research A charity which supports kidney patients at the Queen Elizabeth Hospital Birmingham has donated £23,000 to fund a research project. The Queen Elizabeth Hospital Kidney Patients’ Association (KPA) has given the funding to Mr Nick Inston, Consultant Renal Surgeon, who is looking at new ways to access patients’ blood vessels for dialysis treatment. Mr Inston said: “Kidney disease patients who are on dialysis require access to the blood vessels multiple times a week and this causes the vessels to scar and narrow. This research is looking at ways to improve the success and longevity of vascular access for patients. “With the generous support of the KPA, the QEHB vascular access research group is leading research in this area. This current project is aimed at using a simple drug to open up the veins after surgery and increase the blood flow to enable more successful outcomes and better dialysis.”
I’d like to thank the KPA supporters for their generosity. It’s a fantastic sum of money which will have a direct positive impact on renal patient care.
Nick Inston, Consultant Renal Surgeon
Jane and Nick Flint (KPA), Nick Inston (Consultant Renal Surgeon), Len and Joan Ingram (KPA)
BHBN Hospital Radio has expanded its reach by launching into online streaming – making it permanently accessible to the general public for the first time in its 62 years of broadcasting. Until now, the volunteer-run hospital radio station – based in the old Queen Elizabeth Hospital building – could only broadcast to patients in the six NHS hospitals across Birmingham via tuned-in media units at patients’ bedsides. Now the online stream means that accessibility for patients will be much easier, with many coming into hospitals with their own mobile and tablet devices. It also means that people receiving home care, as well as friends and relatives of those in hospital for any length of time, will be able to tune in and call in to request a song dedication for themselves or someone else. Colin Monnaf, Programme Controller for BHBN, said: “This is a really exciting time for BHBN. The expansion to online broadcasting will really boost the potential for us to reach more patients than ever. “Accessibility of the station for our patients is key to enabling us to deliver our services easily and, with more and more people tuning into radio and music stations via a variety of online devices these days, our expansion into online broadcasting was the direction we all agreed we needed to go in.” BHBN broadcasts 24 hours a day, seven days a week, delivering a range of entertainment, music and sport-based programmes designed to appeal to the range of patients in hospital. Patients will still be able to tune in via their bedside media units if they wish, with the online broadcasts also now being available via the TuneIn radio app on tablet and compatible mobile devices, and via the online stream on the website.
Wing it for charity New for 2015 is the chance to experience the thrill of a wing walking challenge to really put those hairs on your chest! Join us on 20th June 2015 at Damyns Hall aerodrome, Essex and raise money for a fund of your choice within the Queen Elizabeth Hospital Birmingham Charity. Laura Power, Fundraising Officer, said: “Some of our adrenaline-seeking sky divers have asked us about doing a wing walk to raise funds so we’ve decided to launch this fantastic new challenge for 2015. “Are you brave enough to take it on? Remember, you choose where your hardearned sponsorship money goes so if there’s a ward or fund you’re passionate about supporting, this could be your chance to make a difference! “Surely your friends and family won’t be able to refuse making a donation for your bravery?” Before your flight the team will provide a comprehensive ground and safety briefing when you will need to sign a fitness/waiver declaration. Once strapped into the five-point harness you will take off for a ten minute ultimate experience that will include zooms and climbs at speeds up to 130mph. Friends and family are welcome to join you on the day of your wing walking experience and watch you take to the air from the viewing area. In fact the plane will pass near to them giving them the ideal photo opportunity! To take part you must be between 18 and 65 years old, between 5ft and 6ft tall (1.52-1.83m) and must weigh less than 12 stone (77kg). We ask you to raise a minimum of £1,000 in sponsorship and a £50 deposit will secure your place. Contact laura.power@uhb.nhs.uk or 0121 371 4852 for more information.
14
University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2014
Innovative work to cut falls in homes University Hospitals Birmingham (UHB) is helping to reduce the number of care home residents who suffer hip fractures due to falls after introducing a staff training programme. Falls are a major cause of disability and the leading cause of mortality resulting from accidents in older people aged 65 and over in the UK. Around 30 per cent of those who suffer a hip fracture die within a year, so early diagnosis and prevention could have huge benefits. UHB began providing training sessions after noticing an increase in visits by care home residents to the Emergency Department at Queen Elizabeth Hospital Birmingham (QEHB). The Trust has now received funding to take on an additional 100 Birmingham residential homes over the next 12 months after achieving positive results. The Taking Positive Steps training at UHB aims to share knowledge and expertise from the acute sector with those working in community care to ensure best practice becomes the norm in the care home sector.
Alison Doyle, Falls and Fracture Prevention Nurse Specialist at UHB, said: “We were seeing a large proportion of patients admitted due to falls from the care home setting. “It’s well documented that this is a high-risk group and very likely to be admitted to hospital, so we decided to do something to address this as we had the expertise within the Trust to make a difference.” Sue Gray, Education Lead for the Taking Positive Steps initiative, said: “There has previously been very little training of this type available for care homes. “We have met staff who have worked in care homes for many years and have had no opportunity to undertake falls prevention training.” Although the training which takes place at each care home, centres on falls prevention, this is only one part of fundamental good care which also covers dignity, dementia, nutrition, hydration, understanding challenging behaviour, and recognising changes in a person’s condition.
Alison stated: “The training is for all staff, including domestics, but we also target the managers. Getting them on board is essential. If any staff are experiencing barriers, then we need to tackle that first. “As well as giving staff practical falls prevention information, our training aims to provoke a change in culture with a greater focus on safety and transformation of the workforce.” After an initial six-month pilot involving 11 care homes, training was extended to a further 54 care homes within South Birmingham PCT, which is the hospital’s catchment area. Alison explained. “The first two phases have demonstrated a significant reduction in harm compared to the homes that didn’t take part.” Some of the homes were also revisited, resulting in a total of 75 training sessions and more than 800 care home staff receiving training. A research grant from the Local Education and Training Board (LETB) has now enabled the scheme to expand to an additional 100 care homes in Birmingham up to July 2015.
Nurse specialist Alison Doyle
During the course of the initial phase of the project, 12 Care Quality Commission inspectors have also received training and a tool developed to help with future CQC inspections if required. The project has involved a number of key partners including local Clinical Commissioning Groups, Third Sector organisations, Bournville Village Trust, the care home managers network, Birmingham City Council, and the LETB.
Groups offer help: Patients, families and staff can turn to support from a range of groups at the Trust ALOPECIA Impartial information and mutual support to cope with hair loss Contact Jenny: 07760 95885, 0121 440 5794, or email jen@araucaria.demon.co.uk, www.alopeciaonline.org.uk ANN CONROY TRUST Support and education for patients living with Syringomyelia and Chiari malformation. www.annconroytrust.org Tel: 0300 111 0004 BECHET’S SYNDROME SOCIETY Helpline: 0845 130 7329. Email: Info@bechetsdisease.org.uk. Website: www.bechets.org.uk. Birmingham group contact: 07886 304018 or email: anishaz@hotmail.co.uk BIRMINGHAM ARTHRITIS RESOURCE CENTRE The resource centre is located at Birmingham Central Library, Chamberlain Square, Central Birmingham. Tel: 0121 464 2708 Email: barccentre@bham.ac.uk or Website: www.barc.org.uk BREATHE EASY THE SUPPORT NETWORK OF THE BRITISH LUNG FOUNDATION For everyone living with lung disease. Birmingham South Group meets monthly at Moseley Hall Hospital 2-4 pm. Contact BLF Direct on 03000 030 555 or go to www.blf.org.uk BRITISH ACOUSTIC NEUROMA ASSOCIATION BANA BANA’s friendly West Midlands group meets 3 or 4 times a year for mutual support, information exchange and talks by specialist guests. Group contact: Janet Mercer janet@bana-uk.com Tel: 0121 604 2454. National website & headquarters: www.bana-uk.com Tel: 01623 632143 BRITISH SJOGREN’S SYNDROME ASSOCIATION Support group for sufferers of the auto-immune rheumatic disease. Tel: 0121 455 6532. BUSY B’S Support group for people with stomas and bowel disease. Tel: 0121 627 8343. CYSTITIS & OVERACTIVE BLADDER FOUNDATION Advice line: 0121 702 0820. Email: info@cobfoundation.org and website at www.cobfoundation.org DIABETES UK Has regularly support group meetings in King’s Heath for people with diabetes, family members and friends. For further info see www.diabetes.org.uk/In_Your_Area/Midlands and follow link to Birmingham or email racheltier@btinternet.com DIGNITY IN CARE SUPPORT GROUP The group run the Memory Lane Cafe for patients with cognitive impairment and their carers. Cafe is open Wednesday afternoons. Email: memorylanecafe@uhb.nhs.uk, www.dignityincare.org.uk D.I.S.C DEMENTIA INFORMATION AND SUPPORT FOR CARERS A service offered specifically for CARERS of people with confusion and memory (DEMENTIA) problems. Tel: 0121 452 1152. Email: carers@discbirmingham.co.uk www.discbirmingham.co.uk GETAHEAD Fundraising and support group for patients who have had head and neck cancer. 0121 371 5046 www.getahead.org.uk
GROWNUP CONGENTIAL HEART PATIENTS’ ASSOCIATION Supports young people and adults born with a heart condition. Tel: 0800 854 759. HEADSTART BIRMINGHAM Aneurysm and Arteriovenous Malformation Support Group Meetings are held on the first Friday of the month between 7pm and 9pm. Seminar room in outpatients dept at QEHB. Contact: Patricia Hewlett – 0121 459 7147. HEADWAY Acquired brain injury drop in service. Wednesdays 1.30pm4.30pm wards 407, 409 & 411. 4.30pm-5.30pm Second floor restaurant, Queen Elizabeth Hospital. Tel: 0121 457 7541. HAEMATOLOGY SUPPORT GROUP Meeting at the Centre for Clinical Haematology on a monthly basis for information, social events, friendship and mutual support. Tel 07766 875111 or email: Haematologys@yahoo.co.uk. HAEMOCHROMATOSIS WEST MIDLANDS SUPPORT GROUP Offering support and raising awareness. We hold regular local meetings. Tel: 0121 457 8986, Email: info@Haemochromatosis WM.org.uk, Website: www.HaemochromatosisWM.org.uk HOME FROM HOSPITAL CARE Free support to Birmingham patients on discharge from hospital Including information, shopping, befriending and respite care. Tel: 0121 472 4499. INSULIN DEPENDENT DIABETES TRUST Listening to people with diabetes and their carers. Tel: 01604 622 837. Email: enquiries@Iddtinternational.org or website www.iddtinternational.org KIDNEY PATIENTS’ ASSOCIATION Runs local groups across the West Midlands. 01922 644982, flintnf@aol.com, www.kidneymatters.co.uk LARYNGECTOMY SUPPORT GROUP Meets monthly at British Legion social club, Quarry Lane, Northfield. A patient led group. Organised speakers at each session. Tel: 0121 627 2360 or 0121 627 2248. LET’S FACE IT Support group for people with any form of facial disfigurement Tel: 01843 833 724. MILITARY PATIENTS Military patients will be visited by a representative from the Royal Centre for Defence Medicine (RCDM) who will attend to their administrative, welfare, pastoral and spiritual needs. NATIONAL RHEUMATOID ARTHRITIS ASSOCIATION Birmingham group at www.brasg.org.uk, Heart of England group contact 01628 823 524, national website: www.nras.org.uk OESOPHAGEAL PATIENTS ASSOCIATION OPA National charity offering support and information to patients and carers affected by oesophageal and stomach cancers. Birmingham group hosts two meetings per year. For information contact 0121 704 9860, email: enquiries@opa.org.uk Website: www.opa.org.uk PAIN FATIGUE SUPPORT Meets first Thursday of the month. Noon to 2pm, Erdington Methodist Church. Tel: 0300 330 0640. Email: painfatiguesupport@hotmail.co.uk.
PATIENTS’ READING GROUP Meets Tuesdays, Weoley Castle Library. 2pm-3.30pm. To book call 0121 464 1664. PITUITARY FOUNDATION This group for patients, carers and friends meets at the Morris Centre Club, QEH, on Saturday mornings 3 or 4 times a year. Contact: 0845 450 0375 www.pituitary.org.uk QE LIVER TRANSPLANT SUPPORT GROUP The group meets at 7.30pm on the 3rd Monday of every month (except July and August) in the Faith Centre, Meeting Room level 1 QEHB. Tel: 0121 627 2089 or 01902 679333 (after 7.30pm). ROY CASTLE LUNG CANCER SUPPORT GROUP Held 1st Tuesday of every month, Birmingham Heartlands Hospital. Tel: 0121 424 1433 Contact: Lynne Reaper. THE NATIONAL OSTEOPOROSIS SOCIETY The National Osteoporosis Society runs a local support group based in Birmingham. Tel: 0121 429 7366 www.nos.org.uk THE STROKE ASSOCIATION Supporting people affected by stroke. Tel: 0303 303 3100 (Mon-Fri, 9am-5pm) Email: info@stroke.org.uk www.stroke.org.uk TINNITUS Practical support and advice for sufferers including group sessions and newsletters. C/o Birmingham Institute for the Deaf, Ladywood Road, Edgbaston, Birmingham, B16 8SZ. Eileen: 01384 831032. Email info@tinnitusbham.org.uk TRACHEOTOMY SUPPORT New group for patients following tracheotomy. 0121 627 2248. VASCULITIS SUPPORT GROUP WEST MIDLANDS VSGWM Support group for sufferers of Systemic Vasculitis (e.g. Wegener’s granulomatosis) as well as support for carers. The VSGWM circulates useful information and ideas, with friendly meetings held at least once a year. 0121 243 5621. WEST MIDLANDS BRAIN TUMOUR SUPPORT GROUP Boardroom, Main Building, Old Queen Elizabeth Hospital, Edgbaston. Meets third Monday of the month, noon to 2pm. Contact Sue Wreglesworth on: 0771 7175 236. Email: sue.wreglesworth@braintumouruk.org.uk WILSON’S DISEASE SUPPORT GROUP UK National charitable group offering support and information to patients with Wilson’s disease and their families across the UK. For information and local support contact jerry@wilsonsdisease. org.uk or visit our website www.wilsonsdisease.org.uk YOUNG ADULTS CANCER SUPPORT GROUP Is run by a group of young adult cancer patients to offer support for people who have similar needs. No strict age limit but current members in their 20s, 30s and 40s. Meetings usually held last Wednesday of month at The Plough, Harborne. Contact Vicky Stock on: 0784 589 7760. Email: stock.vicky@yahoo.co.uk Steps have been taken to ensure this information is up to date but please contact the group directly before undertaking a journey. Support group coordinators can email revisions to their entry to: communications@uhb.nhs.uk. Please mark the email – support group revision.
15
OCTOBER 2014 | University Hospitals Birmingham NHS Foundation Trust
Nurse Kate’s Half Marathon challenge A nurse will bravely tackle the 13.1 miles of the Bupa Great Birmingham Run eight years after an horrific road accident which left doctors warning her she may never walk again. In April 2006 Kate Mansbridge, a Sister and Emergency Nurse Practitioner in the Emergency Department, was then a newly qualified nurse on holiday in the French Pyrenees. Whilst out cycling, she was hit by an out of control car and sustained life-threatening injuries. Flown to Perpignan hospital, she underwent 12 hours of surgery followed by brain surgery two days later when she suffered a stroke. Returning to the UK a month later, Kate, under the care of Julian Cooper at Selly Oak Hospital, underwent months of daily physiotherapy, appointments with a number of consultants and over a dozen more operations. Twelve months after the accident, Kate was able to return to work. She has since been promoted and is currently studying for her MSc. “Initial prognosis was not great,” said Kate, who will be walking the course in aid of Queen Elizabeth Hospital Birmingham Charity. “Yes, I’d survived, but I was advised I may not walk again (both legs were smashed to pieces) and it was incredibly unlikely that I would be able to work. “The support and care I received from the staff looking after me and the staff in the Emergency Department, who knew me, was second to none. “The court case was finally settled last year
Here are just a few ways you can get involved…
19 October 2014 Bupa Great Birmingham Run, Birmingham City Centre Join 20,000 runners for this 13.1 mile course and choose where your hard earned sponsorship money goes! Running as part of the QEHB Charity team gives you access to training hints and tips for the race, help with sponsorship and one of our fabulous running tops. On the day you’ll also have access to a pre and post-race reception at the Hyatt Hotel next to the finish line where you can enjoy a muscle-relaxing sports massage after your exertions. BUPA runners from ED, Kate Mansbridge and John Molesworth
and now I can put it all behind me, I feel ready to do something to raise funds for the hospital, but also the air ambulance service. “I am anxious that I will not be able to walk the distance which is why my colleague and friend, John Molesworth, has offered to come with me – and to carry me if need be!” Mike Hammond, Chief Executive of the QEHB Charity, said: “Kate’s determination is inspiring. To have survived life-threatening injuries and then decide to take part in this grueling challenge to help those she cares for is remarkable.
“We would like to say a huge thank you to Kate for taking part to raise funds for QEHB Charity and look forward to cheering her on at the run on the 19th October.” To sponsor Kate, go to: www.uk.virginmoneygiving.com/team/ KateandJPmarathonchallenge If you would like to take part in the Bupa Great Birmingham Run please sign up by visiting www.qehb.org/shop or by contacting Abi Cligg on 0121 371 4852.
Join our staff fundraising committee
Turn your world pink! October is breast cancer awareness month so why not turn your world pink and help raise funds for patients fighting the disease? QEHB Charity will be turning its Atrium stand pink on Wednesday 15 October and is encouraging everyone to join them by making a donation and wearing something pink to work, in whichever shade takes your fancy, from fuchsia to hot, shocking to candy! Laura Power, Fundraising Officer, said: “Gents – why not join us and wear a pink shirt, tie or bow tie? Ladies – you could accessorise with a beautiful pink scarf, hair band or jewellery. Don’t forget to turn your world pink on the 15 October and show your support for women fighting breast cancer. Come and say hello to us on our stand, pick up some information and make a donation to make a difference.” For more information please contact QEHB Charity on 0121 371 4852.
Dates for your diary
QEHB Charity has launched a staff fundraising committee and had a very enjoyable and productive first meeting. Members from a number of different departments attended and discussed ways of encouraging internal and external support for the charity over a cuppa and a biscuit. Justine Davy, Head of Fundraising, said: “The idea of a staff committee was born following the success of the Charity’s Sprinkle Some Magic campaign, giving staff grants to improve their ward or department. “We realised that we need input from
staff who are on the ground and see where charitable funding could be spent. They are also full of ideas for how we can raise funds to plough back in and regular committee meetings provide an ideal platform for sharing these ideas. “I’d like to say a huge thank you to everyone who attended our first meeting and am looking forward to putting some of our ideas into action!” If you would like to join the committee contact Justine Davy on 0121 371 4852.
Laughter is the best medicine Birmingham based comedian James Cook is the headline act at the QEHB Charity comedy night. The award-winning funny man, who is a fan of board games, will be joining a host of other comedians at the fundraising night at Jongleurs Club on Broad Street on the 8 October. Proceeds raised from the evening will go to the Charity’s VIP Treatment Appeal to benefit children receiving radiotherapy treatment for cancer at the QE. Tickets cost £8 and include entry, a meal and of course, a night full of comedy entertainment! Sian Averill, Fundraising Assistant and organiser, said: “We want to give children receiving cancer treatment a boost with our VIP Treatment campaign and what better a way to do this than with a brilliant night of comedy? “We’re thrilled that James Cook is headlining this year’s event and are looking forward to another hilarious evening out raising money to
To join the team or our cheering station contact Abi Cligg on 0121 371 4852.
21 October 2014 Pub Quiz, The Plough, Harborne The Plough Harborne is holding two quiz nights in support of young people with cancer at the Queen Elizabeth Hospital Birmingham. Come along from 8pm and show your support and remember to bring the friends with the biggest brains! Plus, if you’re an NHS staff member you can enjoy a 10% discount on production of your ID card.
15 November 2014 The Red, White and Blue Ball, The Alton Towers Hotel The Stan Bowley Trust is organising another fantastic evening of entertainment to raise funds for CyberKnife. Chair Rona Johnson said: “We aim to give everybody a night to remember because if they remember the night they will naturally spread the CyberKnife message.” Tickets are £55 each. Contact enquiries. stanbowleytrust@gmail.com to buy or for more information.
18 December 2014 Christmas Carol Concert, St Philip’s Cathedral
James Cook
make a difference. “Why not bring your friends and family or make it a staff night out? Grab your tickets before they sell out!” For more information or to book a ticket contact Sian on 0121 371 4852.
Join the Charity for its annual concert featuring traditional carols and gospel songs performed by children and adults. Proceeds will go towards supporting patients. Michael Tivey, Fundraising Assistant, said: “We sell out every year so if you’d like to enjoy what promises to be a wonderful evening then please buy your ticket soon to ensure you don’t miss out.” The concert starts at 7pm. Tickets are £6 for adults and free for children under 16 years old. To purchase a ticket visit www. qehb.org/shop or contact 0121 371 4852.
To make a donation to any of the appeals mentioned please visit www.qehb.org or contact the charity’s team on 0121 371 4852
16
University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2014
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B17 is ideal for families and professionals alike and the booming High Street, shops and restaurants, and nearby parks, sporting activities and schools ensure there is something for everyone. The three homes available are all well-appointed four-bedroom townhouses, and all have incentives available to help you move, including the ‘Help to Buy’ scheme and the Kendrick Homes part exchange service. And, if it’s the show home you are interested in, it comes fully furnished with contemporary fixtures and fittings included. Contact Judy at B17 on 07817 670359 or Sue Adams at Kendrick Homes on 01384 446200. www.kendrickhomes.co.uk Every possible care has been taken to ensure that the information given in this publication is accurate.Whilst the publisher would be grateful to learn of any errors, they cannot accept any liability over and above the cost of the advertisement for loss there by caused. No reproduction by any method whatsoever of any part of this publication is permitted without written consent of the copyright owners. Octagon Marketing Company Ltd. ©2014 Britannic Chambers, 8A Carlton Road,Worksop, Nottinghamshire S80 1PH.Tel: 01909 478822
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17
OCTOBER 2014 | University Hospitals Birmingham NHS Foundation Trust
New blood donors to help save lives Around 118,000 more first time donors are needed to attend a blood donation session before the end of December to protect blood supplies. The figures have been released by NHS Blood and Transplant, who are based in Vincent Drive next to the old Queen Elizabeth Hospital, calling for more people to start giving blood. Each year 200,000 new donors are required to attend a donation session to replace those who can no longer donate for health or other reasons. This year 82,000 new donors have already visited one of their local sessions to join the blood donation team but more are needed, especially those aged 17-24 years old who currently account for only 14 per cent of donors in England and North Wales. Young donors are crucial to ensuring there is a robust donor base for the years to come and to protect the future supply of blood. Jon Latham, Assistant Director for Donor Services and Marketing at NHS Blood and
Transplant, said: “Our blood donors make up The Greatest Team in the World and we’re grateful to each and every one of them including new donors registering this year. “Make a date to donate and please keep your appointment to help us maintain and ensure stock levels for the coming months and for the future. “While all blood groups are important, some blood groups, such as O Rh negative - the universal blood group - and B Rh negative are more vulnerable than others. It’s even more important that the number of regular donors with these blood groups increases. Many people don’t know what blood group they are until they make their first donation.” Black, African and Caribbean people currently make up just 0.6 per cent of active blood donors and the hope is more will come forward. Donations are vital to ensuring patients always get the treatment they need and some blood groups, such as B Rh positive, are more prevalent among black and Asian donors.
Fact file Q As long as you are fit and healthy, weigh over 7 stone 12lbs (50kg) and are aged between 17 and 66 (up to 70 if you have given blood before) you should be able to give blood. If you are over 70, you need to have given blood in the last two years to continue donating Q Donors can search for sessions, change their contact details, book appointments and change/cancel their appointments in real time on www. blood.co.uk Q NHSBT’s donor line - 0300 123 23 23 is available 24 hours a day, seven days a week with all calls charged at the standard local rate, even from mobile phones Q NHSBT collects 1.8 million units of blood each year from over 23,000 blood donation sessions in more than 3,000 venues Q Only four per cent of the eligible population are active blood donors Q A unit of blood is measured as 470mls (or just under a pint) Q There are four main blood groups O, A, B and AB. Group O is the most common and therefore the most in demand. A regular supply of blood is vital red cells last 35 days and platelets only 7 days Q Female whole blood donors can give blood every 16 weeks, while male blood donors must wait 12 weeks between donations. Platelets can be donated every two weeks
Zoe’s bands are a cash hit An eight year old has put her passion for making loom bands to excellent use, raising funds to fight cancer. Zoe Willcox came up with the idea of making and selling the multi-coloured bracelets to support the CIIC (Cancer Immunology Immunotherapy Centre) grouping, a team of cancer doctors from the Queen Elizabeth Hospital and scientists from the University of Birmingham. The CIIC grouping is researching how to harness the power of the immune system to fight cancer. The loom band fanatic – who can weave 22 bracelets out of the coloured elastic bands in as little as an hour – made and sold around 100 bracelets to help raise more than £328.80. Her proud Dad Professor Ben Willcox, who is director of the CIIC grouping, said: “During her school holidays Zoe spent two days selling the bands, setting up a stall in the School of Cancer Sciences and joining the QEHB Charity team on their stall in the main entrance of the Queen Elizabeth Hospital Birmingham.
Lift closure at University station Monday 29 September – Monday 20 October From Monday 29 September until Monday 20 October the lifts at University station will be out of use whilst refurbishment work takes place. As there will be no step-free access at the station during this time, wheelchair users and those who have mobility difficulties, are advised to leave the train at Birmingham New Street where road transport to University station will be arranged for you. Road transport will also be arranged for those who are travelling from University station. Transport will take passengers to either Birmingham New Street or Selly Oak station, depending on their direction of travel. If the booking office at University station is closed, please call National Rail Enquiries on 08457 48 49 50 who will arrange road transport for you. London Midland have arranged for an extra member of staff to provide support at University station for passengers travelling with pushchairs, heavy luggage or who need assistance to use the stairs. This support will be in place from 08:00 – 19:00 Monday to Saturday. For further information contact London Midland’s Travel Assistance Line - 0800 092 4260.
Become a volunteer Our hundreds of volunteers make a huge difference to our patients and support our staff across the Trust. If you would like to find out more about volunteering with us, please contact us via our website www.uhb.nhs.uk/ volunteers or Telephone 0121 371 6731
“We told Zoe not to expect much but she had an absolute ball making and selling her loom bands and putting this craze to great use! In typically understated fashion she described the experience as “the funnest day of my life”. We are so proud of her for her hard work and effort in raising funds for vital research.” The CIIC grouping is looking at strategies including ‘engineering’ immune calls to attack cancer cells better and ‘arming’ antibodies to make them generate stronger immune responses against the tumour. Ben added: “It is now clear that the immune system can be an extremely powerful weapon in the fight against cancer. To develop these new and exciting approaches we need help funding critical research. Any money you can donate will make a huge difference to the CIIC grouping and is massively appreciated. ” To find out more about CIIC or to make a donation to support vital research please visit www.ciic.org.uk/ or contact 0121 371 4852.
BREAKING NEWS
Keep up with UHB online: www.uhb.nhs.uk www.facebook.com/ QEHBofficial Zoe Wilcox selling loom bands for charities
www.twitter.com/ uhbcomms
See www.uhb.nhs.uk for the latest news
18
University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2014
19
OCTOBER 2014 | University Hospitals Birmingham NHS Foundation Trust
No. 3584
Your monthly puzzle challenge Quiz Challenge
CROSS CODE
4. Sidi-bel-Abbès in Algeria was once the headquarters of which famous army?
5. What name is given to the smallest dot in a computer picture?
3. In which war was fighting temporarily halted by the Treaty of BrĂŠtigny in 1360?
NONAGRAM
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EACH number in our Cross Code grid represents a different letter of the alphabet. You have three letters in the control grid to start you off. Enter them in the appropriate squares in the main grid, then use your knowledge of words to work out which letters should go in the missing squares. As you get the letters, fill in other squares with the same number in the main grid and control grid. Check off the alphabetical list of letters as you identify them.
MAGIC SQUARE
METAL STAMP OUTLET
HOW many words of four letters or more can you make from this Nonagram? Each word must use the central letter, and each letter may be used only once. At least one word using all nine letters can be found. Guidelines: 28 Good; 34 Very Good; 39 Excellent. Any word found in the Concise Oxford Dictionary (Tenth Edition) is eligible with the following exceptions: proper nouns; plural nouns, pronouns and possessives; third person singular verbs; hyphenated words; contractions and abbreviations; vulgar slang words; variant spellings of the same word (where another variant is also eligible).
USING all 16 letters of the phrase above, form four words each of four letters which will fit in the grid to form a magic square in which the words can be read both horizontally and vertically.
SPELL out a 15-letter word or phrase by moving from one chamber to another within the pyramid. You may only enter each of the chambers once and may only M proceed through openings in the I walls. The first letter may appear in any C E chamber.
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MAGIC SQUARE: soft; over; fête; trey. WORD PYRAMID: Roll-neck sweater. EQUALISER: Clockwise from top left – add; subtract; multiply; divide. Total: 10.
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EQUALISER 4 8 8 4 2 4 4 7 4 2 2 3 PLACE the four signs (add, subtract, multiply, divide) one in each circle so that the total of each across and down line is the same. Perform the first calculation in each line first and ignore the mathematical law which says you should always perform division and multiplication before addition and subtraction.
All puzzles on this page are supplied by Sirius Media Services. To try more of our puzzles interactively online go to www.puzzledrome.com
FIVE ALIVE:
(1) Across – Paste; Peace; Rally.
Down – Paper; Snail; Enemy. CRYPTIC CROSSWORD: Across – 1 Hindermost; 7 Homer; 8 Minnows; 10 Punching; 11 Vine; (2) Across – Locum; Capri; Singe. Down – Locus; Capon; Maize. 13 Ragged; 15 Fright; 17 Golf; 18 Patience; 21 Telling; 22 Bower; 23 Bonesetter. NONAGRAM: Down – 1 He-man; 2 North Sea; 3 Ermine; 4 Minx; 5 Smoking; 6 dewar; dewater; draw; drawee; drew; Shipwright; 9 Sweetheart; 12 Fruit bat; 14 Galileo; 16 Bangle; 19 ewer; hewed; hewer; tawer; thaw; Newer; 20 Fine. thawed; thew; thewed; threw; twee; QUICK CROSSWORD: tweed; wade; wader; ward; ware; Across – 1 Spruce; 4 Caress; 8 Locale; 10 Manila; 11 Lapel; 12 wart; water; watered; wear; weather; Exodus; 14 Severe; 16 Nose; 17 Said; 19 Tomb; 22 Scab; 26 Amoral; WEATHERED; weed; weeder; were; wert; weta; wether; whare; what; 27 Eureka; 28 Rover; 29 Esprit; 30 Ragout; 31 Seesaw; 32 Veneer. wheat; whee; where; whereat; whet;
Down – 1 Salver; 2 Reckon; 3 Callus; 5 Azalea; 6 Edited; 7 Staves; 9 wrath; wreath; wreathe; wreathed. Ease; 10 Mess; 13 Donor; 15 Vicar; 18 Caters; 19 Toupee; 20 Marina; 21 Blot; 22 Seer; 23 Curare; 24 Before; 25 Rafter.
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HERE are two miniature fivesquare crosswords using the same grid – but the letters have been mixed up. You have to work out which letters belong to which crossword.
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7
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PREVIOUS SOLUTIONS CROSS CODE
3
19
20 22
23
23
ACROSS 1. I vet Rubens’s new design as less important (11)
PZ1P3584 Š Sirius Media Services Ltd
QUIZ CHALLENGE: 1 Tallahassee; 2 George Mallory; 3 William Brown; 4 Radium, uranium and polonium; 5 Small changes in temperature; 6 The White City, London; 7 Dallas Buyers Club; 8 Frederick Forsyth; 9 Coventry; 10 Two.
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WORD PYRAMID
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6. Which British animal is classed as a legless lizard? 7. Which is the largest of the islands in Poole Harbour, Dorset? 8. Singer Mariah Carey played a supporting role in which 2009 film? 9. What word can mean a bird, to boast, or a Native American people? 10. Who played Julian’s camp friend Sandy in the radio comedy series Round The Horne?
2. In which English county was Sir Walter Raleigh born?
1. In which Australian city is the Albert Park Formula 1 racing circuit?
CRYPTIC CROSSWORD
DOWN 1. Girl’s pint upset by youngster (9)
7. Confidence in rice Neal cooked (8)
2. Be left with single note – prove it to be false (5)
8. It might be burning in the north of Scotland (4)
3. Cheese curdled, a milky part (4)
9. Linesman’s favourite going round the ring (4)
4. He is a winner (6) 5. A fresh run on the presses (9)
11. Indian city’s long riding breeches (8)
6. Mark some examination papers carelessly (4)
13. One’s to produce eggs on Scottish island (5)
10. Fungus for amphibian to sit on? (9)
14. Pretty girl with her back to the wall? (3-2) 16. Glad sire removed the lady (8) 18. Unfinished article with gold for a Scandinavian god (4) 21. Elephant didn’t start, boss (4) 22. Early military calling (8)
12. Replace top tennis player, we hear (9) 15. Glad verbosity was only included in part of speech (6) 17. Back having a drink on the quiet (4) 19. Clucking female grabbed the Spanish girl (5)
23. Showiness of boy can break down in grip of old lover (11)
20. Light that’s quivery at the end (4)
QUICK CROSSWORD 1
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ACROSS 2. Charge for mailing (7) 7. Be unsuccessful (4) 8. Assume, don (4) 9. Control (7) 10. Religious faction (4) 12. Tear violently (4) 15. Dyke (5) 17. Lifted up (6) 18. Adage (6) 19. Dawdle (6) 21. Mentally infirm with age (6)
listening to you Contact the editor: Annie Roberts, news@QEHB, Communications Office, University Hospitals Birmingham, Mindelsohn Way, Birmingham B15 2TH Email: annierhealth@gmail.com Designed by graphics@uhb.nhs.uk
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22. Additional clause (5) 23. Without (4) 26. In smaller quantity (4) 28. Set apart (7) 29. Exploit, deed (4) 30. Absorbent material (4) 31. Serious (7) DOWN 1. Lay slabs (4) 2. Secret plan (4) 3. Appeared (6) 4. Astounds (6) 5. Large jug (4)
6. Young deer (4) 10. Excess (7) 11. Hair style (7) 13. Large building (7) 14. Stray from ubject (7) 15. Social outcast (5) 16. Keen (5) 20. Severity (6) 21. Staid (6) 24. Afresh (4) 25. Location (4) 26. For fear that (4) 27. Remain (4)
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Metchl
Site map
B15 2WB
ey Park
ue Aven
Road
sham Hintle
ing Old QE Park D rk a P r – Ca e nt Trust HQ
Busy Bees Nursery
Birmingham Women’s Hospital
Shuttle
n Way Mindelsoh
Shuttle
3
Medical School
Harb
Staff Car Park B1
University Station Shuttle
Main Entrance
TAXI
orne
/ Patient / Visitor (non - A&E & CDU)
ive
New QEHB Parking – Car Park A
Learning Hub
r tD
s clo
to
h ve
en
c Vin
Visitor and Patient (non - A&E & CDU)
Shuttle
Parking on the Queen Elizabeth Hospitals site
For the new Queen Elizabeth Hospital Birmingham use Car Park A
y
s onl
ent resid
Shuttle
(sat nav postcode B15 2WB – please note this takes you to Mindelsohn Way and will only work if you have updated your sat nav. When on the hospital site, please follow signs for Car Park A)
The Barberry (BSMHFT) The Oleaster (BSMHFT)
For the Old Queen Elizabeth Hospital use Car Park D
Shuttle
For the Emergency Department (A&E) or CDU use Car Park D
ak
Harbor
Selly O
(sat nav postcode B15 2TH)
(sat nav postcode B15 2TH)
ne
Hospital entrances
m
ha g n i
m
Bir
ry’s
bu
ns Sai
Selly Oak
Info desk
Pedestrian Route
Disabled Parking
Drop-off only
Parking Bus Stop Centro / WM
news@QEHB 2014_10_Oct.indd 20
Shuttle
When visiting our hospitals we recommend the following car parks.
hn Way Mindelso
Correct at 19/8/14
es
icl
ed
for
hn W ay
Old Queen Elizabeth Hospital
Queen Elizabeth Hospital Birmingham 1
ss Acce
lso
4
A&E
Ambulances & Buses only
in de
Staff Post Car Park E Graduate Centre
A&E entrance
CDU
M
Shuttle
Shuttle
Cancer Centre
Clinical and drop-off Decision Unit (15 mins waiting only) (CDU) entrance Shuttle
Nuffield House
ti Visitor / Pa U / A & E / CD
2
Staff Car Park F
Access to Busy Bees and Staff Car Park F only
Fisher Centre House Club
Cycle Storage
TAXI Shuttle
Taxi rank Shuttle bus Smoking Shelter
The free shuttle bus service runs from 07:00-19:00 Monday-Friday (excluding Bank Holidays).
Outpatients & all wards/departments (new hospital) Cancer Centre All wards & departments (old hospital) East Block Day Unit
30/09/2014 11:22