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n Care Quality Commission

The CQC

What is the Care Quality Commission?

The Care Quality Commission is the independent regulator of health and adult social care in England. Their aim is to make sure that better care is provided for everyone, whether that is in hospital, in care homes, in people’s own homes, or elsewhere.

In 2014 CQC introduced a new methodology for inspection and as a result, on completion of an inspection CQC will rate the care provider as either Excellent, Good, Requires Improvement or Inadequate by evaluating: • Is the service safe? • Is the service effective? • Is the service caring? • Is the service responsive? • Is the service well led?

Care homes are required to display the rating awarded in a public place at the establishment for which this was given.

Which services are regulated?

Irrespective of whether they are provided by the private, voluntary or Local Authority sector, the Commission now regulates a range of services including: • Care Homes for adults, older people and those with learning and physical disabilities • Domiciliary Care Agencies • Private and Voluntary Hospitals and Clinics • Nurse Agencies • Doctors and Dentists

For more information about the Commission

To find out more about the work the Commission undertakes in Sefton contact the Area officer responsible for Care Homes in Sefton:

Care Quality Commission National Customer Service Centre Citygate, Gallowgate Newcastle upon Tyne NE1 4PA Tel: 03000 616161 Email: enquiries@cqc.org.uk

To see up to date inspection reports visit: www.cqc.org.uk