Your local guide to SPRING 2017
in later life
Welcome to your new local guide to keeping happy, healthy and well in later life. Our new guide has been put together by SOAR working in partnership with Sheffield City Council and the North Sheffield Community Partnerships (People Keeping Well). SOAR provides a range of services designed to improve your health, wellbeing and employability. They also manage the local Library Learning Zone, SOAR Works Enterprise Centre and Burngreave Library.
SOAR Works Enterprise Centre 14 Knutton Road, Sheffield S5 9NU Tel. 0114 213 4065 Email. enquiries@soarcommunity.org.uk www.soarcommunity.org.uk Facebook.com/soarcommunity @soarcommunity
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Inside y
Health Trainers are on hand to advise you on staying well and lots of groups and activities to take part in. Check out the courses and learning opportunities on SOARs website and details of all community resources available (like rooms hire).
r guide u o • Information, advice and support 3-4 • Keeping healthy and well 5-9 • Getting out and about 9-15 • Help in your home 16-19 • Money matters 20 • Housing 21-22 • Support for carers 22-23 • Keeping safe 23
Getting information, advice and support. Local information and advice services: Citizens Advice Sheffield Provides free, independent, impartial and confidential advice. You can ask for help with welfare benefits and tax credits, debt, housing, employment, immigration or any other issue. Advice Line:
03444 113 111
www.citizensadvicesheffield.org.uk
Local offices: Wordsworth Avenue Office 522-524 Wordsworth Avenue. Stubbin Lane Office 9 Stubbin Lane, Firth Park. Spital Hill Office 28-30 Spital Hill. Firvale Centre Firvale Centre, Earl Marshall Road.
Pakistani Advice and Community Association (PACA) Call
58 Owler Lane. (0114) 261 9130
SOAR Social Prescribing Service and Advocacy Service SOARs Social Prescribing service is available in 22 GP Surgeries across North Sheffield, providing health and wellbeing advice and support. Your GP or Health Professional will be able to refer you to SOAR, where a member of staff will spend time with you to set goals, build your confidence and support/refer to additional services. SOAR also provide an advocacy service. Call Julie Bramall on (0114) 213 4065 for more information.
Community Support Workers There are Community Support Workers (CSWs) based at your local GP. They can help you with any non-medical issue you may have. Call the Central Referral Hub (0114) 205 7120 (Mon-Fri for advice on what they can support with).
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Citywide information and advice services: For adults 50+ years: Age UK Sheffield www.ageuk.org.uk/sheffield (0114) 250 2850
enquiries@ageuksheffield.org.uk
For carers: Carers Centre www.sheffieldcarers.org.uk (0114) 272 8362
support@sheffieldcarers.org.uk
For people with dementia and their carers: Alzheimer’s Society Ask your GP or practise staff to refer you or call
(0114) 276 8414
For adults with learning disabilities: Sheffield Mencap & Gateway www.sheffieldmencap.org.uk (0114) 276 7757
mencapoffice@sheffieldmencap.org.uk
For adults with mental health conditions: Sheffield MIND www.sheffieldmind.co.uk (0114) 258 4489
info@sheffieldmind.co.uk
For adults with a disability or long term health condition: Disability Sheffield www.disabilitysheffield.org.uk (0114) 253 6750
info@disabilitysheffield.org.uk
For people on the autistic spectrum (or who think they may be) Sheffield Autistic Society www.sheffieldautisticsociety.org.uk graham.sasoc@gmail.com Or call the Sheffield Autistic Society helpline: 07914 410761 or 01246 238768
Get advice about the quality services: Find reviews of care homes and home care agencies on the Care Quality Commission (CQC) website www.cqc.org.uk and find services on the Council’s Recognised Provider List www.sheffielddirectory.org.uk/rpl Find and write reviews about health and social care services www.healthwatchsheffield.co.uk
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Keeping healthy and active Keeping healthy Local groups and services: Fab 5 A course covering the importance of a healthy lifestyle and physical exercise. Call (0114) 213 4065 for more information. Springboard Social CafĂŠs A drop-in cafĂŠ for people who are struggling with anxiety, depression, panic attacks or other mental health conditions. Also provides a programme of activities and events. Held fortnightly at: The Learning Zone, Wordsworth Avenue. Pakistani Advice Centre, Page Hall Road. ACT Firvale Centre, Earl Marshall Road. Call Helen Warren on (0114) 213 4065 Diabetes Self Help Group A chance to learn about the effects of diabetes, socialise and gain new skills to self-manage your condition, with support from the group. Professional speakers in attendance per session. Every second Monday of the month at Shiregreen Neighbourhood Centre. Call Hazel Blackbourn on (0114) 257 0532 or 07522 674 011
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Health Trainers SOARs Health Trainers will help you if you need practical support to improve your health and well-being. They can help with: • advice and information • eating healthily • losing weight • getting more active • referral to stop smoking support... and much more. You can have 5-6 sessions on a one-to-one basis. Call for an informal chat on
(0114) 213 4065
Local mental health support: SAGE Greenfingers Provides gardening as therapy for adults with mental health conditions living in the area. 30 Minna Road. Call (0114) 274 3651 www.sagesheffield.org.uk MAAN Somali Mental Health Call
8 Paradise Street, S1 2DF. (0114) 275 8556
Sheffield African Caribbean Mental Health Association (SACMHA) 84 Andover Street, S3 9EH. Call (0114) 272 6393 Find health and wellbeing activities and services on the Sheffield Directory. www.sheffielddirectory.org.uk/health Pharmacies Pharmacies do more than dispense medicines. They can also give advice on medicines, minor ailments and healthier living including blood pressure checks. http://www.nhs.uk/Livewell/Pharmacy/Pages/Yourpharmacy.aspx Find your local pharmacy, GP or dentist at http://www.nhs.uk/Service-Search
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Stop Smoking Sheffield NHS Stop Smoking Service. Thousands of people have quit smoking for good with the support of the stop smoking service. Contact them now and join 20,000 Yorkshire quitters! www.yorkshiresmokefree.nhs.uk
0800 612 0011
Alcohol support For advice on healthier drinking for the over 50’s. www.drinkwiseagewell.org.uk
0800 032 3723
Falls There are ways you can reduce your risk of having a fall, including making simple changes to your home and doing exercises to improve your strength and balance. Find out more at http://www.nhs.uk/Conditions/Falls/Pages/Prevention.aspx Healthy eating and weight management For self-help tools and information visit the NHS website www.nhs.uk/livewell/healthy-eating and for support with weight management visit www.whyweightsheffield.co.uk Mental Health Sheffield Mind offers a range of services and support for your mental health. These include counselling, psychotherapy, anger management, workshops on living a healthy lifestyle, support workers and information service. www.sheffieldmind.co.uk (0114) 258 4489
info@sheffieldmind.co.uk
Sheffield Mind also produce an online directory of mental health services, that has a wide range of information about self-help, mental health conditions, what help is available and what you can expect from services. www.sheffieldmentalhealth.org.uk Sheffield IAPT provides a range of psychological therapies including courses to help you control stress, chronic pain and live well with long-term conditions www.iaptsheffield.shsc.nhs.uk or call (0114) 226 4380
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Being more active Local facilities: Concord Sports Centre Provides a wide range of activities and facilities including swimming pools, Easytone exercise classes, a medical exercise referral scheme if you have a medical condition. Also find out about the LifeCARD scheme which gives you big discounts on use of the facilities and classes. Shiregreen Lane. Call (0114) 257 0053 Fir Vale Healthy Living Centre Has a range of facilities, classes and exercise referral scheme. Firvale Centre, Earl Marshall Road. Call (0114) 243 4340
Local activities: Women’s Only Exercise session Enjoy gentle exercise. Monday 1.30-2.30pm (term-time only) at Verdon Recreation Centre, Verdon St. Call Somshun Nessa on (0114) 213 2591 Concord Fitness Group A SOAR volunteer will go to the group at Concord Leisure Centre with you for moral support and help you take the first step in becoming more physically active. For all fitness levels and for any day of the week. Call Helen Warren on (0114) 213 4065 The Wednesday Womble Join us for a stroll around the block and to get out of the house. Then have a cuppa and a chat. This is for the over 50s. Wednesday 10am. Meeting Shiregreen Neighbourhood Centre, Westnall Road. point at Call Helen Warren on (0114) 213 4065 Walking football For the over 50s, Thursday 6:45-8pm at Shiregreen Lane. Call 0800 032 3723
Concord Sports Centre,
Women Only Chronic Pain Group A group to help people deal with persistent pain by practicing relaxation and meditation, learning about coping with pain, meeting other people. Help with language is also available. St Cuthberts Church, Barnsley Road and Sorby Held fortnightly at House, Spital Hill. Call Somshun Nessa on (0114) 213 2591
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Hope Community Allotment Windmill Lane, Wincobank Allotment Site. Call
(0114) 285 2321
LEAF Norwood Allotments Herries Road. Call 07799 851 888 Yoga Gentle yoga exercises for all ages to help relieve stress and improve The Learning Zone, breathing techniques Tuesday 10.30am-12noon at 320 Wordsworth Avenue. Call (0114) 232 6211
Getting out and about Help to get there Local transport and mobility services: Mobility shops: Eden Mobility www.eden-mobility.co.uk 0800 652 8444 Halifax Road, Sheffield, S6 1LH Wicker Mobility Shop www.wickermobilityshop.co.uk mobility@wicker.co.uk (0114) 272 3729 61-67 Wicker, Sheffield, S3 8HT Discount travel Travel passes to use on bus and rail services are available for older people. For more information and to apply for a pass, contact Travel South Yorkshire. www.travelsouthyorkshire.com/ticketfinder (01709) 51 51 51 Disabled Parking The Blue Badge scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. Find out www.sheffield.gov.uk or contact www.sheffield.gov.uk/ more at contactus, (0114) 273 4567, then press 5 Community Transport Sheffield Community Transport (SCT) provides lots of services to help people get around the city, including:
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• • • •
Shopper Bus Community Car Scheme City Ride Door-to-Door Service Mobility for Leisure Service
SCT also provides a Travel Buddy service. To find out more contact www.sheffieldct.co.uk (0114) 276 6148
reception@sheffieldct.co.uk
Shopmobility Sheffield Wheelchairs can also be loaned for free from Shopmobility, for a day or for a longer time. www.shopmobility-sheffield.weebly.com Eldon Street outlet (off West Street): (0114) 281 2278 Crystal Peaks outlet: (0114) 248 3802 Tip: If you’re feeling isolated and need help to get out of the house contact Age Better in Sheffield Access Ambassadors care@syha.co.uk or ring (0114) 2900 250
Things to do Local activities: Courses: ICT classes Various subjects and classes in locations across North East Sheffield. Call (0114) 213 4065 Fab 5 This course covers the importance of a healthy lifestyle and physical exercise. Call Sofeena Aslam (0114) 213 4065. Spanish Lessons The All in One Language School. Longley 4 Greens Monday 1-2pm at Community Centre, Southey Avenue. Call 07482 667 403. £10 per lesson.
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Groups: Shiregreen Social Group Meet up and make new friends. Join in a range of activities including cooking, getting online, or any activity of interest to you. Wednesday 10am–3pm at Shiregreen Neighbourhood Centre, Westnall Road. Call Helen Warren on (0114) 213 4065 Take Flight Modelling and Craft Group A modelling group for the over 50s. Fortnightly on Fridays 11am-1pm at The Learning Zone, Wordsworth Avenue, Parson Cross. Call Helen Warren on (0114) 213 4065 There’s a cost of £1.50 per session. The Talking Shop An opportunity for the over 50s to find out what’s going on in the local community and a great way to meet people. Just bring yourself and have a cuppa with a bit of cake. (It’s free!). Run by Age Better Peer Mentors. Fortnightly on Fridays 11am – 1pm at The Learning Zone, Wordsworth Avenue, Parson Cross. Call Helen Warren on (0114) 213 4065 Craft Group A craft group for the over 50’s. Every Tuesday 2-4pm at Longley 4 Greens Community Centre, Southey Avenue. Call Grace Weatherburn on 07714 898585. Free sessions. Wild at Heart A fun packed group with various wildlife activities for the over 50s. Longley 4 Greens Community Centre, Wednesday 10am-12noon at Southey Avenue. Call Jenny King on (0114) 263 4335 The sessions are free and refreshments are provided. Transport can also be provided.
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Volunteering Service SOARs Volunteer Service runs a series of placement and activities aimed at empowering local people, to learn new skills, make friends and to enable progression into employment. For an informal chat call Helen Warren on (0114) 213 4065 Green City Action Runs activities including cook and eat sessions and workshops on growing your own food. Abbeyfield Park House. Call (0114) 244 0353 Hope Community Allotment Windmill Lane, Wincobank Allotment Site. Call LEAF Norwood Allotments Herries Road. Call
(0114) 285 2321
07799 851 888
SAGE Greenfingers Provides gardening as therapy for adults with mental health conditions living in the area. 30 Minna Road. Call (0114) 274 3651 www.sagesheffield.org.uk Dementia groups: Groups for people living with dementia and their carers. JABADAO is a creative communication group held on Mondays Parson 1-2pm at Cross Forum, 56 Margetson Crescent. Call (0114) 327 9727 The Thursday Club Held at St Saviour’s Church, Mortomley Lane, High Green 10am-3pm. Call (0114) 418 2036
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Community centres: Firth Park Centre for Life Activities include ‘Food for Thought’ coffee morning and lunch on Thursdays, flower arranging classes. 8 Stubbin Lane, Firth Park. Call 07833 975 385 www.firthparkcentreforlife.co.uk Foxhill Forum Classes and activities including Practical Computer Skills and Zumba. Find out what else is going on. 31-33 Wolfe Road, Sheffield, S6 1BT. Call (0114) 231 5522 www.foxhill-forum.co.uk ACT, Firvale Centre A community organisation which has expertise delivering to BME communities. Provides a range of activities and support to older people to help you remain independent and healthy. Earl Marshall Road, S4 8LB Call (0114) 243 4340 www.actsheffield.com Longley 4G Community Centre A UK online centre where you can learn to use computers and go online. Provides other activities including Pilates and arts and crafts. 41 Southey Avenue. Call (0114) 233 2984 www.longley4g.weebly.com Parson Cross Forum Provides a range of activities and courses including dementia activity groups, chairobics, lunch clubs, Young at Heart over 50s group. 56 Margetson Crescent, S5 9NB Call (0114) 327 9727 www.pxforum.org
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Shiregreen Neighbourhood Centre Provides activities including conservation group, women’s over 50s group and gardening group. Westnall Road, S5 0AA. Call (0114) 245 9200 www.shiregreen.net Shirecliffe Community Centre Provides free internet access and activities including art club, bingo and food club. 349 Shirecliffe Road, S5 8XJ. Call (0114) 232 6201 www.shirecliffe.org.uk Southey Development Forum Provides a range of activities including Knit and natter, 50+ Club and arts and crafts sessions. Is also a UK online centre, where you can learn to use a computer. Moonshine Lane, S5 8RB. Call (0114) 285 3093 www.southeyforum.co.uk Stubbin Community Centre 45 Fairthorn Road, S5 6LY. Call
(0114) 246 8293
Verdon Recreation Centre Verdon Street, S3 9QS. Call
(0114) 276 0472
Local libraries: There are lots of events and activities going on in your local library. Burngreave Library Sorby House, Spital Hill, S4 7LG Call (0114) 213 2591 Firth Park Library 443 Firth Park Road, S5 6QQ Call (0114) 203 7433 Southey Library Moonshine Lane, S5 8RB Call (0114) 203 9531
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Older Sheffield: Older Sheffield is an online directory of around 1,200 local voluntary, community and faith services that are available for the over 50s in www.oldersheffield.org.uk (0114) 250 2850 Sheffield. Activities for Carers: There are carers support groups and cafés held across the city. To find your local group or café visit the Carers in Sheffield website: www.sheffieldcarers.org.uk/services or call (0114) 272 8362 Activities for people living with dementia: There are dementia support groups and cafés across the city. Call the Alzheimer’s Society on (0114) 276 8414. Sheffield Theatres run dementia friendly performances and Tea Dances once a month. Find out more www.sheffieldtheatres.co.uk/your-visit/ dementia-friendly-tea-dances or call (0114) 249 6000 Age UK Sheffield Have a Wellbeing Centre at Norfolk Park which provides a safe accessible space for people with dementia, an opportunity to meet new people and pursue individual interests. There is a fee for this service. Call (0114) 250 2850 Sheffield University of the Third Age provides fun and interesting sheffieldu3a.org.uk, (0114) 230 8866 courses Volunteer Centre: Volunteering can be both fun and rewarding. There are lots of different volunteering opportunities in Sheffield for people of all ages and abilities. Search and apply online or drop in and chat to a volunteer adviser Monday to Wednesday 10am to 4 pm. The Circle, 33 Rockingham Lane, S1 4FW. www.sheffieldvolunteercentre.org.uk, (0114) 253 6649 Age Better in Sheffield is a city-wide project aiming to reduce isolation and loneliness for those aged 50+. Whether you’re looking to learn a new skill, need some help getting out and about, or just need someone to talk to, Age Better in Sheffield run free volunteer-led services that might be able to help. They also have a number of volunteer roles and activities available for those who’d like to offer their support to someone over 50. www.agebettersheff.co.uk or Call (0114) 2900 250
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Help in your home Most of us want to live independently in our own homes for as long as possible, but from time to time we may need some support. There’s a wide range of help available, including help with: • getting out and about. • mobility and moving around your home. • home care such as preparing meals, laundry and cleaning. • personal care such as dressing, washing, bathing and care at night. Equipment and adaptations to help with daily living Find local specialist shops where you can buy or hire equipment on p 10 You can also shop online: Equipment showroom on the Sheffield Directory www.sheffielddirectory.org.uk/productshowroom British Red Cross Independent Living Online Shop www.giftshop.redcross.org.uk/category/independent-livingproducts or call 0344 893 0090 Age UK mobility and daily living aids www.ageuk.org.uk/products/ mobility-and-independence-at-home/age-uk-mobility-aids/ Hire and loan of equipment: Sometimes you only need equipment for a short time. British Red Cross: You can borrow wheelchairs and commodes for up to four weeks from the British Red Cross. There’s no charge for the service, however you will be invited to make a donation (01709) 870190 (9am-2pm) Getting advice about what equipment you need: Making daily life easier can be as easy as a visit to your community nurse or doctor. They can offer help, advice and equipment to keep you independent, including: •m obility aids such as walking frames or crutches, or a referral for a wheelchair assessment.
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• i ncontinence equipment to help you go to the toilet with ease, such as incontinence pads or a commode. • specialist equipment for someone who needs nursing care at home, such as a specialist bed or hoist. For practical advice and tips on help with daily living such as how to get in and out of a bath safely, getting in and out of bed, how to manage your medicines and prevent falls, visit the Disabled Living Foundation website www.asksara.dlf.org.uk In addition, the Council’s Equipment and Adaptations service provide assessments and may be able to help you if: • you need help to be able to do essential tasks at home. • you’re struggling to manage but you, or a carer, are at serious risk of injury, and there’s no other way of getting things done. It may take up to three months to assess you at home, and you may need a financial assessment to work out how much you’ll have to contribute towards the cost. For more information visit www.sheffield.gov.uk Or call the Access Team on (0114) 273 4567, then press 5. Care Alarms Emergency care alarms can offer round the clock support to people who need them. They can also provide extra peace of mind for carers who know their loved ones can get help when they can’t be there. To find out more contact: www.sheffield.gov.uk/carealarms citywidecarealarms@sheffield.gov.uk, (0114) 242 0351 Help with home maintenance and fitting equipment in your home: The Stayput Handyperson service can help you with little jobs to make your home safer. They can do the small jobs, like fit hand rails on stairs or grab rails, for about half the usual cost. They can also do odd jobs like fitting door bells and changing light bulbs. sheffieldstayput@yorkshirehousing.co.uk, (0114) 256 4270 Meal deliveries If you need support to prepare or cook your food, you can arrange to have your meals delivered right to your front door.
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Frozen meals: Can be delivered to your home once a fortnight to store in your freezer. Oakhouse Foods www.oakhousefoods.co.uk
(01246) 551870
Royal Voluntary Service www.royalvoluntaryservice.org.uk Wiltshire Farm Foods www.wiltshirefarmfoods.com
(01977) 696840
0800 773 773
All the major supermarkets offer online shopping. Oakhouse Foods also offer a grocery delivery service, find out more at www.oakhousefoods.co.uk/groceries.html Hot meals: You can have hot meals delivered to your door every day. Park Care Meals www.parkcaremeals.co.uk
(01709) 378 100
Befriending services If you’re feeling lonely or isolated you can contact any of the organisations below for support. Silver Line: Silver Line is a 24 hour, free and confidential helpline for older people. www.thesilverline.org.uk 0800 4708090 Sheffield Churches Council for Community Care (SCCCC) Friendly Visiting Service: Volunteers offer regular or occasional friendly visiting. Call (0114) 250 5292 Home library service: Offers a selection of books, talking books, DVDs, music CDs and jigsaws, all delivered free to your home. www.sheffield.gov.uk/ mobileservices.library@sheffield.gov.uk (0114) 273 4277 Pet support The Cinnamon Trust has volunteers to help if you’re struggling to care for your pet www.cinnamon.org.uk
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The PDSA and RSPCA can help with vet costs and the RSPCA can help pet owners who are no longer able to care for their pets www.pdsa.org.uk www.rspca.org.uk/local/sheffield-branch Borrow My Doggy matches dog owners with trusted borrowers who help www.borrowmydoggy.com with walking and short-term fostering Home support We have provided details of all CQC registered Home Support agencies that provide a service in your area. You can find a full list at www.sheffielddirectory.org.uk/homesupport. We strongly advise you read the inspection reports for services on the Care Quality Commission website www.cqc.org.uk. Abbeycare and Nursing at home (0114) 284 4868 Adswad Ltd (0114) 246 7607 Age UK - Sheffield Choice (0114) 250 2850 Anointed 2 Care Ltd (0114) 292 2164 Ark Home Healthcare Ltd (0114) 321 0733 Bluebird Care (0114) 265 6670 Carewatch Sheffield (0114) 268 0333 Caring Personal Assistants (0114) 248 1623 Custom Home Care Ltd (0114) 275 9703 Direct Health (0114) 256 6480 Eternity Healthcare Ltd (0114) 349 1147 Fairthorn (0114) 236 8646 Friends Together (0114) 231 4465 Holistic Social Care Ltd (0114) 327 0320
Home Instead Senior Care (0114) 246 9666 or (0114) 250 7709 Housing & Care 21 0303 123 1281 Inspire UK Care (0114) 232 3333 Intercare Services (0114) 213 4945 Interserve Healthcare (0114) 244 9116 Lynx Care (0114) 243 1624 Mears Group (0114) 279 8228 New Horizons Trust Home Care Services (0114) 290 3627 Progressive Care 0800 043 4334 Proud to Care 07854 965088 PT Care UK Ltd 07429 635754 Samfos Health (0114) 245 5450 Sheffield Care at Home Service (0114) 235 1400 Spectrum Social Care Ltd (0114) 249 9988 Thames Homecare Services Ltd (0114) 321 6488 Twelve Trees Homecare Limited (0114) 258 3802
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Money Matters Local services: See your local Citizens advice on p 3 Age UK Sheffield: Age UK offers support on money matters for older people including free benefit checks, legal appointments and tax help. www.ageuk.org.uk/sheffield (0114) 250 2850 The Money Advice Service: Provides free, impartial and independent financial information. They can help with issues such as: • budgeting • paying and planning for the cost of care • seeing an independent Financial Adviser www.moneyadviceservice.org.uk
0800 138 7777
Visit your local advice centre for help with benefits and debt see p3.
Loans, savings and current accounts: Sheffield Credit Union offers loans, savings and budgeting accounts to help people manage their finances www.sheffieldcreditunion.com or call (0114) 276 0787 Sheffield Money offers loans, savings and current accounts www.sheffieldmoney.co.uk To save energy in the home contact The Energy Saving Advice Service on 0300 123 1234 www.energysavingtrust.org.uk
Food banks: Find food banks in your area www.sheffieldfoodbank.org.uk/ food-bank-list
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Housing Housing support You can get housing related support to help you maintain your independence at home if you’re a tenant or a home owner. Help can include • setting up and maintaining your home or tenancy • making sure your home is safe and secure • managing finances and benefit claims • developing independent living skills and confidence • accessing health and other services
Local services: South Yorkshire Housing Association (SYHA) Support 55 www.syha.co.uk support55@syha.co.uk
(0114) 290 8359
Housing advice Shelter Shelter’s trained advisers provide face to face help with a range of housing issues including: eviction or repossession, repairs, landlord disputes, managing debt and rent arrears. 0344 515 1990 6th Floor, Furnival House, Furnival Gate, S1 4QP Council and Housing Association tenants
Local council housing offices: First Point at Burngreave – 42 Spital Hill, S4 7LG. Enquiry Point at Firth Park – 443 Firth Park Rd, S5 6QQ Wordsworth Avenue – 333 Wordsworth Avenue, S5 8NH Learning Zone, Wordsworth Avenue, S5 8NL. Or call North Call Centre:
(0114) 293 0000
Sanctuary Housing Social housing provider – 36a Beck Road, S5 0GB Call
0800 781 0401
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Visit the Sheffield Property Shop to find and bid for properties, and to find out about swapping houses and downsizing your property www.sheffieldpropertyshop.org.uk (0114) 293 0000 Howden House/First Point 1 Union Street, Sheffield, S1 2SH If you need more support There are Sheltered Housing schemes and Extra Care schemes in the city. For information about Sheffield City Council’s sheltered housing, contact the Council Housing Service on (0114) 293 0000. You can find information on other sheltered accommodation from the Elderly www.EAC.org.uk Accommodation Council: Find extra care schemes at
www.sheffielddirectory.org.uk/housing.
Support for Carers Sheffield Carers Centre The Carers Centre offers information and advice to support you in your caring role, and you’ll be able to meet other carers like yourself. The Carers Centre offers a range of activities and support including a confidential telephone helpline, a weekly drop in (Wednesday mornings) a monthly Carers Café, local and specialist support groups, telephone befriending, legal and benefits advice, a quarterly information newsletter and information and training sessions for carers. The Centre offers an “In Safe Hands” card, which can help give you peace of mind that the person you care for will continue to be looked after if you’re unable to do so due to an emergency. The Centre has an Information and Support Worker who speaks Punjabi and Urdu. www.sheffieldcarers.org.uk support@sheffieldcarers.org.uk (0114) 272 8362 Sheffield Carers Centre, Concept House, Young Street, Sheffield S1 4UP
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Support to help you stay independent, safe and well Sheffield City Council may be able to directly provide support to help you stay independent, safe and well. Access to these services is dependent on national eligibility criteria and you will be financially assessed to identify how much you’ll need to contribute towards the service cost – this process can take up to three months. You can contact the Adult Access Team: adultaccess@sheffield.gcsx.gov.uk. (0114) 273 4567 then press 5 You can also speak to the staff in our First Point reception at Howden House in the city centre (Monday to Friday 8.30am-5.30pm).
Keeping safe If you think you’re being harmed or abused or think someone else is at risk of being harmed or abused, it is very important to: • Speak out! Don’t ignore it! Report it! If you or someone else is in immediate danger call 999 • If there is no immediate danger you can tell someone you trust (maybe a family member, friend, neighbour or GP) •R eport your concerns to the Adult Access Team on: then press 5 or visit:
(0114) 273 4567,
First Point at Howden House, Union Street, Sheffield S1 2HH
Tell us what you think Tell us what you think about this guide
information@sheffield.gov.uk
Notes
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❝The service that I received from the Health Trainer was an enjoyable and worthwhile experience, it’s given me back my confidence and put me back on the right track to learning a healthier lifestyle.❞
❝I used SOARs Advocacy Service and was very pleased with the whole experience. It was so much easier to talk to someone face to face who actually understood the problems and difficulties I have. It wasn’t rushed and it was all explained really thoroughly.❞
❝I’m 94 years old living alone, I have no family in Sheffield so it means a lot to me knowing if I need help quickly City Wide Care Alarms is there for me. My son lives in Essex and says it gives him peace of mind knowing I can get help quickly...❞
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