Healthwatch Wakefield – Talk to your health and social care champion

Talk to your health and social care champion

Healthwatch Wakefield is your local health and social care champion. From Overton to Knottingley, Altofts to South Kirkby, and everywhere in between across our district, we make sure NHS leaders and other decision-makers hear your voice and use your feedback to improve care.

We need your feedback and experiences to know what’s happening on the ground in Wakefield District. How we can help

If you’ve recently had a GP appointment, been in hospital, had a booster, or used any local health or care service we want to hear from you. Whether you’ve had a good or bad experience, we can use your feedback to improve services for everyone. We have the legal powers to make NHS leaders and other care providers listen to what you have to say. We have a place on both the Wakefield District Health and Care Partnership Board and our Health and Wellbeing Board, which is where decisions are made about our services. We can also give you any information or advice you might need in finding or accessing health or care services. This includes helping you to get the support you need and how to complain about any service, and advocacy support which guides you through the process of a formal NHS complaint. We’re completely independent and impartial and anything you share with us is confidential.

Telephone 01924 787379 If you are Deaf or hearing impaired, you can text us on 07885 913396 We also use the BSL Online Interpreting Service, SignLive Email enquiries@healthwatchwakefield.co.uk Website www.healthwatchwakefield.co.uk Office hours are Monday to Friday 9.00am - 5.00pm

How you can help

We can’t do what we do without your help. We need your feedback and experiences to know what’s happening on the ground in Wakefield District. We also need volunteers who can visit services to check them out and suggest improvements. These visits take place in our hospitals, residential care homes, and other local health and care services. And we want new members for our Citizen Panel for Adult Social Care and the Cancer Alliance Community Panel, both of which bring people together to discuss services and make recommendations to the people who plan and organise those services.

How to get in touch

You can always contact us directly by telephone to speak to someone, email us, or use our contact us form on our website. You can also use our website to leave your experiences and review services in our Feedback Centre.