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Live independently and well at home
Residents have told us that they want to live independently in their own home for as long as possible. Here’s some support to help you do just that.
Be Independent with our equipment service
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Our equipment service provides simple aids to daily living to support lifelong independence.
These are designed for disabled people, people recovering from surgery and older people.
When you loan or buy equipment from Be Independent - and depending on your needs - we can arrange for delivery or collection, fitting and installation, maintenance, as well as the return or repair of equipment.
We also run the York Telecare response service which gives you access to emergency assistance 24 hours a day, 365 days a year. To access this, we connect personalised equipment to your home telephone.
When you activate it in an emergency, you can speak with staff in our control centre. If you are unable to talk, they will assume that you need help.
We are here to support you towards lifelong independence.
For more information, visit: www.york.gov.uk/ BeIndependent, or to speak to us Monday to Friday, 9am to 5pm, call: 01904 645000 or email: be.independent@york.gov.uk
Free falls prevention measures in your home

Falls are not an inevitable part of ageing, but they’re more likely to occur as we all get older.
To reduce the risk of falling at home, we can provide free practical help and advice.
We can visit you in your home, talk to you about your needs and assess your home for risks.
If we are able to, our handyperson can make adjustments and install things like handrails to help reduce the risk of falling.
Find out more at www.york.gov.uk/ReducingFalls or for more information, call 01904 552300 or email: reducingfalls@york.gov.uk
Our Local Area Coordinators work by taking time listening to people.
Find the advice and information you need!
A directory of wide-ranging information and advice from trusted organisations across York is available at www.LiveWellYork.co.uk.
It has helpful information and advice on a broad range of activities which you can save and print out as a booklet. The information includes:
• staying healthy and well
• keeping independent at home
• housing options
• support for carers
• learning and volunteering
• self-funding your care
• money and legal matters.
If you are aged 50+ and would either prefer to talk to someone or have someone put a booklet of information together for you, please call 01904 634061 (Monday-Friday, 9.30am–3pm). If you are aged under 50, please call Live Well York on 01904 551006 who will be happy to help.
You can also get information and advice from Age UK York by calling 01904 634061 (Monday to Friday, 9.30am-3pm) or by emailing firstcall@ageukyork.org.uk.

Stay safe, independent and connected!
A specialist team is here to help you stay safe, well, independent and connected to your local community.
Our Local Area Coordinators work by taking time listening to people, understanding what they would make their lives better and support them to achieve that.
They get to know you, your family, friends, carers and your community, so they can help you to build a strong network of support.
To find and contact your Local Area Coordinator, please visit www.york.gov.uk/CommunityFacilitators, call: 01904 555205 or email: communityhelpers@york.gov.uk.