Useful contacts

A

Action on Elder Abuse 080 880 88141

We work to protect, and prevent the abuse of, vulnerable older adults. Action on Elder Abuse, PO Box 60001, Streatham SW16 9BY I www.elderabuse.org.uk I enquiries@elderabuse.org.uk

Admiral Nurses 0800 888 6678

This helpline has been set up to provide people with an opportunity to talk through their worries and concerns about themselves, friends or relatives with dementia. The lines are open on Tuesdays and Thursdays between 11am and 9pm. Callers can leave messages any time and request a call back. I www.dementiauk.org I helpline@dementiauk.org

Age UK Birmingham

Retail Shop – 34 Old Walsall Road, Great Barr, Birmingham, B42 1NP Stratford House – Stratford Place, Birmingham, B12 0HT Tel: 0121 437 0033 I Tel: 0121 437 0479 Information and Advice www.ageukbirmingham.org.uk I info@ageukbirmingham.org.uk

https://twitter.com/AgeUKBirmingham https://www.facebook.com/AgeUKBirmingham/ Age UK Solihull 0121 704 7840

The Core, Central Library Building, Homer Rd, Solihull B91 3RG I www.ageuk.org.uk/solihull/

Alzheimer’s Society 0121 706 4052

Waterside House, 7-9 Olton Wharf, Richmond Road, Olton, Solihull B92 7RN I birminghamandsolihull@alzheimers.org.uk

B

Better Living Centre 0121 329 0909

BID Services Solihull

Telephone: 0121 246 6100 I Textphone: 0121 246 6101

Birmingham Citizens Advice Bureau

Registered office: Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham B4 6TF Tel: 03444 77 1010 (Advice) – Lines are open Monday to Friday from 9.30am to 4.30pm.

Tel: 18001 03444 111445 (Textphone/NGT) Tel: 03454 040506 (Consumer Service)

I enquiries@bcabs.cabnet.org.uk I www.bcabs.org.uk

Birmingham Carers Hub 0333 006 9711

If you are caring for someone who lives in Birmingham, The Carers Hub is here to help you to quickly and easily access the right support services and resources for you. I info@birminghamcarershub.org.uk I www.birminghamcarershub.org.uk

Birmingham Carers Association 0121 675 8176

159-161 Pitman Building, Corporation Street, Birmingham B4 6PH I bhamcarers@gmail.com I http://www.familycarers.org.uk/member/birmingham-carers-association

C

CareAware 0161 707 1107

A one stop shop for free advice on care fee funding for older people. I enquiries@careaware.co.uk

Care Quality Commission (CQC) 03000 616161

National Correspondence, Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA I www.cqc.org.uk I enquiries@cqc.org.uk

Carers Trust Solihull 0121 788 1143

Carers Trust Solihull is based at Solihull Fire Station Annexe, 620 Streetsbrook Road, Solihull B91 1QY I www.solihullcarers.org I centre@solihullcarers.org Carers UK – Making life better for carers. 0808 808 7777 I www.carersuk.org I advice@carersuk.org

Community Advice Hubs (Solihull) 0121 709 7590 Cruse Bereavement Care 0808 808 1677

Cruse Bereavement Care is here to support you after the death of someone close. I www.cruse.org.uk I helpline@cruse.org.uk

D

Disability Service Centre

Get advice or information about a claim you’ve already made for Disability Living Allowance, Attendance Allowance or Personal Independence Payment. I www.gov.uk/disability-benefits-helpline

E

Elderly Accommodation Counsel 0800 377 7070

Elderly Accommodation Counsel (EAC) is a national charity that aims to help older people make informed choices about meeting their housing and care needs. I www.eac.org.uk I info@firststopadvice.org.uk

H

Home safety checks M

0800 389 5525

Mind (National Association for Mental Health) 0300 123 3393

The leading mental health charity in England and Wales. We work to create a better life for everyone with experience of mental distress. I www.mind.org.uk I info@mind.org.uk

N

National Rheumatoid Arthritis Society (NRAS)

Provide information, support and advice for people living with Rheumatoid Arthritis. I www.nras.org.uk

NHS 111 P

0800 298 7650 or 0845 458 3969

111

Parkinson's Disease Society

I www.parkinsons.org.uk

R

0800 800 0303

Royal Osteoporosis Society 0808 800 0035

Advice, information and support group for people with osteoporosis. I www.theros.org.uk

Royal Voluntary Service 0330 555 0310

A volunteer organisation that enriches the lives of older people and their families across Britain. We support older people by giving time and practical help to help them get the best from life. Royal Voluntary Service, Beck Court, Cardiff Gate Business Park, Cardiff CF23 8RP I www.royalvoluntaryservice.org.uk

S

SCH Safe and Sound Service 0121 717 1515

Solihull Connect 0121 704 8007

Stroke Association 0303 3033 100

Advice and information for stroke patients and their families. I www.stroke.org.uk

T

The Department of Work and Pensions

I www.dwp.gov.uk

The Pension Service

I www.gov.uk/contact-pension-service

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Options Birmingham & Solihull is published by Octagon Design & Marketing Ltd with editorial contributions from the University Hospitals Birmingham NHS FT, Solihull Metropolitan Borough Council, the CQC, Age UK Birmingham, Alzheimer’s Society and the NHS. The editorial contributors have not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser. Nor do the editorial contributors endorse any of the products or services.

In many ways, daily life at our Anchor care homes in Birmingham remains the same. The care and welfare of our residents remains at the heart of what we offer. Our food is still freshly cooked, with a choice of daily menu and seasonal variations throughout the year.

For those who wish to be active, we provide a wealth of socially distanced activities, where we encourage people to spend their time as desired. Our up-to-date technology enables residents to keep in touch with family and friends on Skype or Zoom calls, as well as by telephone. Our highly qualified staff team have implemented robust guidelines around PPE and precisely adhere to required policies. Our cleaning procedures are also comprehensive, to ensure our residents are safe and maintain a great quality of life. We provide high quality residential and residential dementia care and we are England’s most compliant large care provider. Anchor is part of the Anchor Hanover Group, which is England’s largest not-for-profit provider of care and housing to older people. We have more than 50 years’ experience in the sector and we are England’s most compliant large residential care provider*. We are welcoming new residents at our care homes across Birmingham, both on a permanent basis and for shorter breaks. Our friendly teams are here to answer any questions you may have. For more information or to enquire for yourself or a loved one, please visit www.anchor.org.uk/care-homes. *Correct as at 12.11.2020

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