Your guide to living well in Darnall and Tinsley - Autumn 2017

Your guide to AUTUMN 2017

in Darnall and Tinsley

being active making friends learning things

getting out and about taking part staying healthy local support keeping safe

Welcome to your new local guide to keeping happy, healthy and well in Darnall and Tinsley.

This guide’s been produced by Darnall Well Being in partnership with Sheffield City Council.

Darnall Well Being is your local health organisation offering you a combination of group activities, one to one support and volunteering, as well as delivering local health campaigns, training and talks.

We hope this guide will help you find out what’s going on in our area, to help you keep healthy and well, get out and make friends, learn something new or get advice and support if you need it.

Inside y

Darnall Well Being is based in: Darnall Primary Care Centre 290 Main Road, S9 4QH www.darnallwellbeing.org.uk dwb.enquiries@darnallwellbeing.org.uk (0114) 249 6315

r guide u o

• Getting information, advice and support 3-5 • Keeping healthy and well 6-9 • Getting out and about 9-15 • Money matters 16-17 • Housing 17-18 • Support for carers 19 • Keeping safe 19 • Help in your home 20-22

Front cover photo – taken during DWB Monday Walk on the Sheffield Run Route (70 Acres Hill Walk, behind High Hazels Park)

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Getting information, advice and support Local information and advice services: Citizens Advice Sheffield Provides free, independent, impartial and confidential advice. You can ask for help with welfare benefits and tax credits, debt, housing, employment, immigration or any other issue. www.citizensadvicesheffield.org.uk

03444 113 111

Local offices: 120-126 Bawtry Road, Tinsley, S9 1UE. Tinsley One-Stop Shop, Drop-in advice service Thursday 9.30am-1pm.

(0114) 243 2720

tinsleyadvice@hotmail.com

There’s a local advice service in Darnall, but this will be changing shortly for more details call 03444 113 111

Darnall Well Being (DWB) You can be referred to Darnall Well Being by contacting us yourself or through your GP or health professional. One of our team will spend time with you by phone or face to face and provide information on Darnall Well Being’s many activities, as well as other things going on locally.

Darnall Well Being also has a team of Health Trainers if you need support to improve your health. They can give you information and advice and help you with: • healthy eating • weight loss • becoming more active • diabetes and chronic pain management.

Contact details can be found on p2.

Community Support Workers (CSWs) There are Community Support Workers (CSWs) based at your local GP surgery. They can help you with any non-medical issue you may have, such as: • help to check your benefit entitlement • advice to support carers

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• help to plan for times of bad weather • support to help you get temporary help if someone’s unwell • helping you arrange support in and around your home.

Call (0114) 205 7120 (Monday-Friday 8.45am-5pm). Your local CSWs are Kim Nightingale and Liz Morley.

Multi Agency Support Team (MAST) Provide advice and support for children and families.

They’re here for you and your family should you need some extra help, including: • support to learn - help with attendance, getting children to school on time and behaviour at school.

• health and wellbeing - help with mental and emotional health, healthy lifestyles, pregnancy support and advice.

• life skills - budgeting, employment skills.

• family and relationships - positive parenting.

New: Seminars and discussion groups on topics that all parents face – like coping with your teenager’s emotions or getting your child to go to bed on time.

Contact the East MAST team (0114) 205 3635 mbox.east-mast@sheffield.gov.uk

Darnall Family Centre Offers a range of support from pregnancy onwards including: Talking Toddlers, Stay and Play, infant feeding support, baby massage, family learning, midwife and health visitor drop-ins, healthy eating and nutrition for the really young. For all the latest information: www.facebook.com/sheffieldchildrenscentres call (0114) 273 5008 or pop into the centre Darnall Family Centre, 563 Staniforth Road, S9 4RA. To find a list of childcare providers in Sheffield visit www.sheffielddirectory.org.uk.

Top Tip: your local school can also be a place you can go for support for you and your family.

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Freedom Community Project Free cafĂŠ, listening ear, benefit support, debt support, housing support, mental health support, general advice, food bank and access to grants are Tinsley Methodist Church, available on Thursdays 10am-12noon at 2 Ingfield Ave, Sheffield S9 1WZ.

Fire Service Can provide free home safety checks and fitting of smoke alarms www.syfire.gov.uk (0114) 253 2314. In an emergency call 999

Citywide information and advice services: For people 50+ years: Age UK Sheffield

www.ageuk.org.uk/sheffield

(0114) 250 2850

For carers: Sheffield Carers Centre Sheffield Young Carers (0114) 258 4595

www.sheffieldcarers.org.uk (0114) 272 8362 www.sheffieldyoungcarers.org.uk

For people with dementia and their carers: Alzheimer’s Society

www.alzheimers.org.uk

(0114) 276 8414

For people with learning disabilities: Sheffield Mencap & Gateway www.sheffieldmencap.org.uk

(0114) 276 7757

For people with mental health problems: Sheffield MIND

www.sheffieldmind.co.uk

(0114) 258 4489

For people with a disability or long term health condition: Disability Sheffield

www.disabilitysheffield.org.uk

(0114) 253 6750

For people on the autistic spectrum Sheffield Autistic Society www.sheffieldautisticsociety.org.uk 07914 410761 or 01246 238768

For parents and carers of children and young people with disabilities and special educational needs Sheffield Parent Carer Forum

0300 321 4721 (local call rate)

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Keeping healthy and well Local GP surgeries: Darnall Primary Care Centre 290 Main Road, Darnall, S9 4QH

(0114) 226 0000

York Road Surgery Darnall Health Centre, 2 York Road, Darnall, S9 5DH Dr Mehrotra Darnall Health Centre, 2 York Road , S9 5DH Highgate Surgery Highgate, Tinsley S9 1WN

(0114) 244 8357

(0114) 244 9525

(0114) 226 3535

The Medical Centre Ingfield Avenue, Tinsley S9 1SW

(0114) 261 0623

Brinsworth Medical Centre 171 Bawtry Road, Brinsworth, S60 5ND

(01709) 828 806

Local dentists: Azure Dental Practice 121 Bawtry Road, Tinsley, S9 1UF (0114) 244 5278 Darnall Dental Clinic 652-654 Staniforth Road, Darnall, S9 4LP (0114) 244 1731 MP Dewar Dental Surgery 299 Main Road, Darnall, S9 4QG (0114) 244 1682

Local health and wellbeing groups and services: Drink Wise, Age Well Provides a large variety of social groups, activities and events for anyone aged over 50. These include exercise groups, healthy eating sessions, craft groups, allotment projects and many more. Runs a community allotment in Darnall at Ouse Road allotments on Wednesdays 10am-2pm. Call free phone 0800 032 3723 Pedal Ready Aims to get more people cycling more safely. Learn to Ride and Cycle Confidence Sessions are held across the city. A women only session is held at High Hazels Park, Darnall, Monday 10am-12noon. All sessions are free, including loan of a

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bike for the lesson. Booking is essential, email admin@pedalready.co.uk or call (0114) 241 2775 www.pedalready.co.uk Darnall Allotment Project Is at the top of High Hazels Park and is open Tuesday afternoons for people to grow food, socialise and improve their well-being. We also run toddler groups. Come and join us! Contact the Family Development Project for more information. Contact details can be found on p13.

Tinsley Community Allotment A community allotment and orchard producing organic fruit and vegetables. Offers a space for growing, chatting, relaxing and learning together. Come and join us! We’re open on Fridays 1-3pm (March to October). Find us behind Tinsley One-Stop-Shop, 120-126 Bawtry Road, S9 1UE tinsleyallotment@gmail.com Age UK – Khala’s Place Activities and social events for Asian ladies aged 50+. This is a free service held on Tuesdays 10am-2pm at Jamia Masjid Hanafi Mosque / Islamic and Cultural Centre, 372 Sheffield Road, Tinsley, S9 1RQ 07852 184 978 Sparkle Sheffield Supports families with autistic children meet the challenges they face, feel less isolated, less frightened and more empowered. Meets on the last Wednesday of every month at Darnall Children’s Centre, 563 Staniforth Road, Sheffield, S9 4RA. Call (0114) 242 3510 for more information.

See sporting facilities p10-11, sporting and leisure activities p1115, Darnall Dementia Group p13, Family Development Project p13, Freedom Community Project p5.

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Citywide health and wellbeing services: Sheffield NHS Stop Smoking Service Thousands of people have quit smoking for good with the support of the stop smoking service. Contact them now and join 20,000 Yorkshire quitters! www.yorkshiresmokefree.nhs.uk

0800 612 0011

Alcohol support: The Sheffield Treatment and Recovery Team is the first point of contact for help with problems with your drinking. They can help assess your drinking habits and give you advice and support to change them. You can self-refer by phoning for an appointment or drop-in at

44 Sidney

(0114) 305 0500

Street (Matilda Street entrance), S1 4RH

Drink Wise Age Well gives advice on healthier drinking for the over 50’s www.drinkwiseagewell.org.uk

0800 032 3723

Healthy eating and weight management: For self-help tools and information visit the NHS website www.nhs.uk/livewell/healthy-eating and for support with weight management visit www.whyweightsheffield.co.uk info@whyweightsheffield.co.uk (0114) 321 1253 Sexual Health Sheffield Provides free and confidential sexual health services including: STI (sexually transmitted infection) testing and treatment, contraception, pregnancy testing, emergency contraception, information and advice www.sexualhealthsheffield.nhs.uk

(0114) 226 8888

Falls: There are ways you can reduce your risk of having a fall. Find out more at www.nhs.uk/Conditions/Falls/Pages/Prevention.aspx If you’ve had a fall or are worried about falling, talk to your GP who can refer you to the Falls Prevention Service.

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Home Eye Tests: You can get a home eye test if you struggle to leave home because of a physical disability or mental health condition. Some of the organisations that provide this service include: Visioncall

0845 050 1831 Specsavers Healthcall

0800 198 1132

The Outside Clinic 0800 60 50 40. Or you can ask your optician if they provide a home visiting service.

Mental Health: You can go online and search Sheffield’s Mental Health Guide, which has a wide range of information about mental health conditions, wellbeing, what help is available and what you can expect from services www.sheffieldmentalhealth.org.uk Sheffield MIND. Contact details can be found on p5.

Sheffield IAPT provides a range of psychological therapies including courses to help you control stress, chronic pain and live well with long-term conditions www.iaptsheffield.shsc.nhs.uk (0114) 2264380

Getting out and about Help to get there Discount travel: Travel passes to use on bus and rail services are available for students, older people and people with disabilities. For more information and to apply for a pass, contact Travel South Yorkshire www.travelsouthyorkshire.com/ticketfinder (01709) 51 51 51 Disabled Parking: The Blue Badge scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. Find out more at www.sheffield.gov.uk/bluebadge or contact www.sheffield.gov.uk/contactus (0114) 273 4567, then press 5. www.sheffield.gov.uk/parking Find disabled parking at

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Sheffield Community Transport (SCT) provides lots of services to help people get around the city, including: • Shopper Bus • Community Car Scheme • City Ride Door-to-Door Service • Mobility for Leisure Service SCT also provides a Travel Buddy service if you need someone with you to get out and about. www.sheffieldct.co.uk reception@sheffieldct.co.uk (0114) 276 6148

Local mobility services: Parkgate Mobility sells mobility and disability aids 262 Handsworth Road, S13 9BS (0114) 437 2067 www.parkgatemobility.co.uk/mobility-shops/sheffield Shopmobility Sheffield Wheelchairs can be loaned for free from Shopmobility, for a day or for a longer time www.shopmobility-sheffield.weebly.com (0114) 281 2278 Top tip: If you’re feeling isolated and need help to get out of the house contact Age Better in Sheffield Access Ambassadors a.batty@syha.co.uk (0114) 2900 250

Things to do Things to do locally: Sports facilities and activities: English Institute of Sport Sheffield (EISS) Facilities include gym, athletics arena, fitness class and spin studio, sports halls, table tennis, badminton.

Leisure time at EISS is an easy going, friendly and open environment where you can stay active and meet new people. Suitable for adults with learning and or physical disabilities.

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Coleridge Road, Sheffield, S9 5DA www.siv.org.uk/accessibility/leisure-time

(0114) 223 5600

iceSheffield Facilities include ice skating, skating and ice hockey lessons, altitude high ropes adventure course.

Coleridge Road, Sheffield, S9 5DA www.siv.org.uk/icesheffield (0114) 223 3900 Davy’s Sporting Club Ltd A not-for-profit club. Facilities include football, cricket, squash, crown green bowls, snooker, pool, darts and gym.

630 Prince of Wales Road, Sheffield S9 4ER (0114) 244 2936 info@davyssportingclub.co.uk Powerleague Sheffield 5-a-side football teams.

Woodburn Athletic Stadium, 3 Stadium Way, S9 3HL (0114) 261 7000 sheffield@powerleague.co.uk Park Tennis High Hazels Park 5 all-weather hard courts available for booking.

01865 689 754 hello@parkstennis.co.uk Darnall Well Being Also offer physical activity sessions throughout the week. Contact details can be found on p2.

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LifeCARD - discounts to use sports facilities: The LifeCARD Scheme offers significant savings on sport and leisure activities at SIV venues (Sheffield International Venues). For information about the LifeCARD and Plus One card (for people with a disability who www.sheffield.gov.uksiv.org.uk/ need a PA to accompany them) visit lifecard. You can also call any SIV venue.

Libraries: Darnall Library Provides books, film, free wifi, books in Bengali, English and Urdu, newspapers and magazines in a variety of languages, community meeting room, computers Britannia Road, S9 5JG (0114) 203 7429 and Baby Time sessions.

Tinsley Library There’s currently a “pop up” library at Tinsley Forum on Bawtry Road, offering adults and children’s books, newspapers and activities including a crochet club and the Summer Reading Challenge. Open Monday, Wednesday and Thursday 10am-12noon and Monday 2-5pm (0114) 244 4887 Lunch Clubs: Darnall Lunch Club A great chance to meet other people over a hot meal – enjoy a chat, chairobics, raffles and trips out. Meal costs £3.50. Held on Tuesday and Church of Christ in Darnall, Station Road, S9 4JT. Thursday, 12noon-2pm at To book a place call (0114) 253 6674 or email lunchclub@vas.org.uk Community Allotments see p7 Parks and green spaces: There are lots of local green spaces for you to use and activities going on in them: High Hazels Park, Darnall Community Park, Darnall Neighbourhood Park, Phillimore Park, Tinsley Park Hill-airport, Tinsley Recreation Ground. Find out www.sheffield.gov.uk/parksandgreenspaces. You can also join more at Friends of High Hazels Park, call Paul Campbell on (0114) 265 6900 Community forums and groups: Darnall Forum and Post Office Provides English as a Second Language (ESOL), IT, Driving Theory & Confidence Building courses. Call Nazia Fazil (0114) 249 0099 or speak to one of the tutors. If you’re feeling down, are a woman and belong to a minority ethnic community you can ask to speak to Nazia or Zahira at Darnall Forum 245 Main Rd, S9 4QD (0114) 249 0099

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Tinsley Forum Tinsley Forum provides education, training, employment support, activities and youth club, 120 Bawtry Road, Tinsley (0114) 244 4887 admin@tinsleyforum.co.uk Family Development Project Provides family support including volunteering opportunities, courses and activities that address issues like home safety, healthy lifestyle, parenting support and behavioural issues.

St. Albans House, 20 Chapelwood Road, Darnall, S9 5AY (0114) 244 8497 enquiries@familydevelopmentproject.org.uk Tinsley Community Heritage A community based heritage project exploring the history and archaeology of Tinsley. Activities include free school holiday arts workshops, evening talks, archives research, oral history, work with local groups and more. Contact Charlotte Head (0114) 258 0483 charlotte.head@heeleyfarm.org.uk Clubs and groups: Darnall Dementia Group Provides day care on Monday, Wednesday and Friday in a local church. We welcome referrals for anyone with a diagnosis and provide a friendly space where people are supported by skilled helpers. Contact Sheila Manclark on (0114) 226 2116 Sparkle Sheffield see p7 Darnall Tara see p17 Parent and Toddler: Best Start - Communities Count project have Parent and Toddler groups running in Darnall and Tinsley (term-time only). Also run family fun days, craft days, cook and eat sessions, and days out during the school holidays. Contact Katiecotterill@manorandcastle.org.uk 07495 965429 Community Centres: Darnall Education Centre (Starworks).

Activities include youth club, Darnall Musical Theatre Company and Zumba class.

Darnall Road, S9 5AF Galeed House is a community house open to all in Darnall. Runs free English classes for men and women from beginners to intermediate, a ladies drop in sewing class and lunch club and weekly youth and kids clubs for all ages.

75 Nidd Road, Darnall, S9 3BB. Contact Amer or Louise (0114) 244 4832 admin@galeed.org.uk

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Staniforth Road Neighbourhood Centre

Staniforth Road, S9 3WF.

Subud Centre provides activities including English classes Swarcliffe Road, Sheffield S9 3FA (0114) 242 1901 Tinsley Community Centre. Activities include Over 60s group (Wednesday afternoon) and bingo (Wednesday night) 1A Ingfield Avenue, Sheffield S9 1WZ (0114) 243 0687 St Lawrence Church, Tinsley has a coffee morning on Wednesdays 10.30am-12noon (01709) 361630 Pakistan Muslim Centre runs regular classes and projects Woodbourn Road, S9 (0114) 243 6091 Darnall Community Development Centre aims to host a wide range of activities and events to benefit people of all ages in the local community.

Currently you can find Empire Boxing and Fitness Gym on the upper floor.

1 The Green, Darnall, S9 5JN info@darnallcentre.co.uk 07479 36 37 30 (text or call)

Things to do in the city: Roshni Provides advocacy, counselling, personal development, group sessions and volunteering opportunities for Asian women at 444 London Road, S2 4HP (0114) 250 8898 admin@roshnisheffield.org.uk Volunteer Centre There are lots of different volunteering opportunities in Sheffield for people of all ages and abilities.

The Circle, 33 Rockingham Lane, S1 4FW (Monday-Wednesday 10am-4 pm) www.sheffieldvolunteercentre.org.uk (0114) 253 6649 Activities for older people: Sheffield University of the Third Age provides fun and interesting courses and activities for retired and semi-retired people www.sheffieldu3a.org.uk (0114) 230 8866 Age Better in Sheffield aims to reduce isolation and loneliness for those aged 50+. Whether you’re looking to learn a new skill, need some help getting out and about, or just need someone to talk to, Age Better runs free services that might be able to help. They also have a number of volunteer roles and activities

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available for those who would like to offer their support to someone over 50. www.agebettersheff.co.uk or call (0114) 2900 250 Friends of Age UK Sheffield is a membership scheme providing opportunities to meet new people through social events, to get more active and to make use of technology, (membership fee applies). Contact details can be found on p5.

Activities for Carers: There are carer support groups and cafés held across the city.

To find your local group or café visit the Carers in Sheffield website www.sheffieldcarers.org.uk/services. Contact details can be found on p5.

Activities for people living with dementia: There are dementia support groups and cafés across the city. Contact the Alzheimer’s Society. Contact details can be found on p5.

Sheffield Theatres run dementia friendly performances and Tea Dances once a month, call (0114) 249 6000 Loneliness: If you’re feeling lonely or isolated you can contact the organisations below for support: Silver Line is a 24 hour, free and confidential helpline for older people. www.thesilverline.org.uk 0800 4708090 Contact the Elderly Join our local group for fun, friendship, tea and cake! angela.handforth@contact-the-elderly.org.uk (0114) 230 2343 Sheffield Churches Council for Community Care (SCCCC) provides a Friendly Visiting Service. Volunteers offer regular or occasional friendly visiting.

Befriending by phone can also be offered. Call (0114) 250 5292 Age Better in Sheffield see p14.

Services that can come to you: Home library service Offers a selection of books, talking books, DVDs, music CDs and jigsaws, all delivered free to your home. mobileservices.library@sheffield.gov.uk (0114) 273 4277

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Money Matters Local services: See your local Citizens advice on p3 South Yorkshire Energy Centre (SYEC) provides energy saving advice to help you save money on your gas and electricity bills.

Come along to one of our drop-in sessions on Thursdays 11.30am-3pm at Heeley City Farm, Alexandra Road, S2 3EE. We can provide home visits if you’d struggle to get there. To find out more or to book an appointment (0114) 3039981 Ext 3 contact Sharon Smith on Citywide support with money: Age UK Sheffield offers support on money matters for older people including free benefit checks, legal appointments and tax help. Contact details can be found on p5.

The Money Advice Service provides free, impartial and independent financial information. They can help with issues such as: budgeting, paying and planning for the cost of care, seeing an independent Financial Adviser. www.moneyadviceservice.org.uk 0800 138 7777 Loans, savings and current accounts: Sheffield Credit Union offers loans, savings and budgeting accounts to help people manage their finances. www.sheffieldcreditunion.com or call (0114) 276 0787 Sheffield Money offers loans, savings and current accounts and provides fair, affordable loans to buy furniture and Howden House, 1 Union white goods.

St, S1 2SH www.facebook.com/ sheffieldmoney (0114) 399 5555 Furniture and household items: St Vincent’s Furniture Store provides household furniture free of charge to vulnerable people and people who were homeless and are being housed.

If you find yourself in need of help you will need to be referred to us, find out www.svpfurnituresheffield.org.uk or call (0114) 270 3990 more

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Emmaus Sheffield sells recycled household goods including electrical goods. They have low cost items and basic kitchen equipment. www.emmaus-sheffield.org.uk or call (0114) 272 0677

Darnall, Handsworth and Jubilee Food Banks You can be referred to a food bank by organisations and professionals who know you and your situation. The food is a short-term emergency response for those in crisis. You can contact your local Citizens Advice if you need help. Contact details can be found on p3.

Housing Housing advice and support

Local housing advice and support: Sheffield City Council Housing+ service Housing+ is the new way Sheffield City Council is delivering its housing service, offering extra support to people who need it.

Darnall Neighbourhood Office Station Rd, Darnall, S9 4JT. Open Mon/Tues/Fri 9am-4pm, Thurs 1-4pm.

Call North Call Centre: (0114) 293 0000 www.sheffield.gov.uk/councilhousing Darnall Tenants and Residents Association Provides advice and support and activities such as bingo, trips, luncheons and a knit and sew group.

Greenland Court Meeting Room, 49 Greenland Court, Sheffield, S9 5GB (0114) 221 2672 darnalltara@outlook.com

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Citywide Housing advice and support: Shelter Shelter’s trained advisers provide face to face help with a range of housing topics including: eviction or repossession, repairs, landlord disputes, managing debt and rent arrears.

6th Floor, Furnival House, Furnival Gate, S1 4QP 0344 515 1515 MESH – Mediation Sheffield Provides a mediation service if you’re experiencing conflict in your home or community (including a neighbour dispute) that’s making you feel ill or stressed.

(0114) 241 2771 enquiries@meshccs.org.uk Visit the Sheffield Property Shop to find and bid for council properties, and to find out about swapping houses and downsizing your property. www.sheffieldpropertyshop.org.uk (0114) 293 0000 Howden House/First Point, 1 Union Street, Sheffield, S1 2SH.

Housing support: You can get housing related support to help you maintain your independence at home if you’re a tenant or a home owner.

If you’re aged over 55 you can contact the LiveWell at Home housing support service run by South Yorkshire Housing association. www.livewellathome@syha.co.uk (0114) 290 8359 For other housing support projects visit www.sheffielddirectory.org.uk/housing

If you need more support to remain at home: There are Sheltered Housing schemes and Extra Care schemes in the city.

For information about Sheffield City Council’s Sheltered Housing, contact the Council Housing Service on (0114) 293 0000.

Find extra care schemes at the Elderly Accommodation website www.eac.org.uk

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Support for Carers Local services:

Sheffield Carers Centre provides local support if you’re a carer, including: • a confidential carers advice line • a regular newsletter • carer’s café and events for carers • telephone befriending and buddying schemes • training for carers • help to find services for carers or the person you care for • networking opportunities to meet other carers • support to plan for emergencies • counselling service • information about rights for working carers • young adult carer support (18-25) • Carers Assessments for adult carers • Time for a Break scheme and free spa sessions.

Contact details can be found on p5.

Keeping safe Adult abuse:

Report it: If someone’s in immediate danger call 999. If there’s no immediate danger you can tell someone you trust such as family, friends or a professional.

If you don’t want to tell someone you know, contact the Council’s First Contact www.sheffield.gov.uk/abuse Team on (0114) 273 4567. Find out more:

Child abuse:

Report it: If someone’s in immediate danger please contact the police by calling 999. If there’s no immediate danger you can call the Sheffield Safeguarding Hub on (0114) 273 4855 (24 hours). www.sheffield.gov.uk/home/social-care/child-abuse Find out more:

Domestic abuse: Report it: If you or someone you know is in immediate danger call 999. If there’s no immediate danger call the free Sheffield Domestic Abuse Helpline 0808 808 2241 (Mon-Fri 8am-8pm) or email help@sheffielddact.org.uk (interpretation and translation can be arranged into your language). www.sheffielddact.org.uk/domestic-abuse Find out more:

Hate incidents and crimes: Report it: call 999 in an emergency or 101 for non-emergencies.

For more information and to report hate crime and incidents online: report-it.org.uk

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Help in your home Most of us want to live independently in our own homes for as long as possible, but from time to time we may need some support: Equipment and adaptations to help with daily living Find local specialist shops where you can buy or hire equipment on p10.

Community Equipment Service (British Red Cross) British Red Cross can loan a range of equipment and adaptations including: hoists, commodes and mobility aids. There’s no charge for the service however, you will need to be referred by a health professional like your GP or Community Nurse. You can return equipment you’re no longer using by calling (0114) 242 6331. You can also purchase small independent living aids (such as tap turners, wide handled cutlery, water proof sheets) from British Red Cross Store, Jordanthorpe Medical Centre, 1 Dyche Lane, S8 8DJ 07885 804976 You can also shop online www.giftshop.redcross.org.uk Care Alarms: Emergency care alarms can offer round the clock support to people who need them. They can also provide extra peace of mind for carers who know their loved ones can get help when they can’t be there www.sheffield.gov.uk/carealarms (0114) 242 0351 citywidecarealarms@sheffield.gov.uk Help with home maintenance and fitting equipment in your home: The Stayput Handyperson service can help you with little jobs to make your home safer. They can do the small jobs, like fit hand rails on stairs or grab rails, for about half the usual cost. They can also do odd jobs like fitting door bells and changing light bulbs.

(0114) 256 4270

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sheffieldstayput@yorkshirehousing.co.uk

www.sheffielddirectory.org.uk

Meals: You may need support to prepare or cook your food. Frozen meals can be delivered to your home once a fortnight to store in your freezer: Oakhouse Foods www.oakhousefoods.co.uk

(01246) 551870

Royal Voluntary Service www.royalvoluntaryservice.org.uk Wiltshire Farm Foods www.wiltshirefarmfoods.com

(01977) 696840

0800 773 773

Hot meals can also be delivered to your door every day: Park Care Meals www.parkcaremeals.co.uk

(01709) 378 100

Home support services: Here’s a list of Home Support services that work in the S9 area (for a full list see www.sheffielddirectory.org.uk/homesupport).

They can help you with things like cleaning, shopping, laundry and personal care (like getting washed and dressed).

24/7 Healthcare Ltd (01709) 366477

Autism Plus Limited (0114) 384 0284

Abbeycare and Nursing at home (0114) 284 4868

Bluebird Care

Adswad Ltd

Care2Care (0114) 213 3171 (Darnall only) Caring Personal Assistants (0114) 248 1623 Citizenship First (0114) 279 8001 Communication Independence 07582 683406 Custom Home Care Ltd (0114) 275 9703 (Darnall only)

(0114) 246 7607

At home with Age UK Sheffield (0114) 250 2850 Alzheimer’s Society (under 65) (0114) 250 3922 Anointed 2 Care Ltd (0114) 292 2164 Ark Home Healthcare Ltd (0114) 321 0733

www.sheffielddirectory.org.uk

Bridge Pole Ltd

(0114) 265 6670 (0114) 453 7829

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Dimensions UK Ltd 0300 303 9003 Eternity Healthcare Ltd (0114) 349 1147 Ever Healthcare Ltd (0114) 349 4531 Friends Together (0114) 2314465 Fullum Care UK (0114) 223 8040 Fusco Browne Healthcare Ltd (0114) 275 7272 GMS Carers (0114) 253 1309 HFT Sheffield and Derbyshire (0114) 250 0718 Holistic Social Care Ltd (0114) 327 0320 Home Instead Senior Care (0114) 246 9666 Inspire UK Care (0114) 232 3333 Interserve Healthcare (0114) 244 9116 JS Parker (0114) 250 7711 Juventa 4 Care Ltd (0114) 478 0924 Lynx Care (0114) 243 1624

Manu Integrity Services Ltd (0114) 265 0342 Mary Ruth Care Services (0114) 261 0851 New Generation Healthcare Ltd (0114) 438 4075 Principle Support Limited (0114) 213 1750 Progressive Care 0800 043 4334 PT Care UK Ltd 07429 635754 Royal Care Health (01709) 360325 Samfos Health (0114) 245 5450 Seven Steps Support Ltd 07802 833568 Spectrum Social Care Ltd (0114) 249 9988 Stable Lives (0113) 870 7095 Thames Homecare Services Ltd (0114) 321 6488 The Caring Choice Ltd (0114) 245 5335 The Good Days Project (0114) 232 5182 Woodbourn Business Centre (0114) 242 3833

Get advice about the quality of services: Find reviews of home care services on the Care Quality Commission www.cqc.org.uk and find services on the Council’s (CQC) website Recognised Provider List www.sheffielddirectory.org.uk/rpl

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www.sheffielddirectory.org.uk

Support to help you stay independent, safe and well Sheffield City Council may be able to provide support to help you stay independent, safe and well. We’ll assess your needs and, if you have eligible care and support needs, we’ll talk to you about your finances. We’ll use the information about your finances and national rules based on the Care Act 2014 to work out what you can afford to pay and what, if anything, we’ll contribute towards the cost of your care and support. adultaccess@sheffield.gcsx.gov.uk (0114) 273 4567 then press 5.

You can also speak to the staff in First Point reception at Howden House in the city centre (Mon-Fri 8.30am-5.30 pm).

Tell us what you think Tell us what you think about this guide

information@sheffield.gov.uk

Notes

www.sheffielddirectory.org.uk

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