Doncaster Care Homes Directory November 2017

Care Homes Directory

November 2017 l 12th Edition

Choosing where to live when I need support www.doncaster.gov.uk

S

androck

H

ouse

CARE HOME

• CQC rated: “Outstanding Quality of Care” • Doncaster’s only care home to achieve the prestigious National Gold Standards Framework accreditation for End of Life care • New purpose built ground floor bedrooms with shower ensuites • All bedrooms with patio doors leading onto beautiful gardens

• Bedrooms with luxury Hammonds furniture with 42 inch Smart TVs • Sky TV and internet • Four individually landscaped gardens with fountains and tranquil patio areas • Finalist in Pinder’s Care Home Design & Build Award!

• The finest care in one of the most luxury care homes in the country!

53 Bawtry Road, Doncaster, DN4 7AA Tel: 01302 535634 www.sandrockhouse.co.uk

Sherwood Care Homes

Contents

Page

Is this booklet for me?

4

What will this book tell me?

4

Exploring my options

4

How can I get help?

5

What is a care home?

5

Nursing and residential care homes – what is the difference?

5-6

Which type of care home is best for me?

6

How much will I have to pay?

6-7

Can I get help with the cost of my care home fees?

7

Funded Nursing Care and Continuing Healthcare

7

The Essential Standards of Quality and Safety you can expect

8 & 10

Doncaster Council’s Monitoring Standards

11

What should I ask and look for when visiting a care home?

12-17

The Doncaster Relatives and Residents Association

20

Family carers

22-23

Residential and nursing care homes in Doncaster

24-31

Residential and nursing care homes in each borough in Doncaster

32-33

Learning Disability Care Homes

34-37

Extra care and supported living services in Doncaster

38-39

Learning Disability Care Homes and extra care and supported living services in each borough in Doncaster

40-41

Safeguarding Adults

42-43

What should I do if I have a problem or complaint or I want to pay a compliment or make a suggestion?

44-45

Information can be made available in other formats such as Braille or Audio Tape on request. Please ask a member of our staff for more information, or if you need any other help or advice.

OCTAGON DESIGN & M ARKETING LTD

Whilst every care has been taken to make sure the information in this publication is up to date it is not intended to be a complete and authoritative statement of the Law on the issues covered. The publishers and the promoters cannot accept responsibility for any loss arising from the use of information contained in this publication.

Designed and published by: Octagon Design & Marketing Ltd, Hawks Nest Cottage, Great North Road, Bawtry, Doncaster DN10 6AB. Tel: 01302 714528 ©2016

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept any responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the service or products sold. This directory has been produced by Octagon Design & Marketing Ltd in association with Doncaster Council at no cost to the council.

3

Is this booklet for me?

This booklet will help you if you, or a friend or relative: • Are thinking of moving into care home? Or • Need a short break in a care home

What will this booklet tell me?

The information in this booklet will tell you: • Who you can contact if you need help and advice about residential and nursing care • What a care home is

• What the difference is between a care home and a care home with nursing • Things that you may like to consider if you are choosing or moving to a care home • About paying care home fees

Exploring my options Most people only consider residential care only after something alarming happens – perhaps a fall or leaving on the gas at the home.

Care homes are not always suitable or required and other options should be considered first.

Speak to our Adult Contact Team on 01302 737391 or by email

4

adultcontactteam@doncaster.gov.uk about a range of alternatives such as; • Reablement or rehabilitation - after a stay in hospital • Telecare – simple gadgets to help you live independently • Home Adaptations – Making your home more suitable for your needs

How can I get help?

If you are considering moving to a care home, we can offer you a care assessment.

Someone from the Adult contact team can talk with you about the kind of help that you may need and how we may be able to support you. You can still contact Doncaster Council’s Adult Contact Team and ask for a care assessment, if you prefer to arrange and pay for your own residential or nursing care.

If you think that you need our help

please ask for advice and a care assessment by contacting;Doncaster Council’s Adult Contact Team: Telephone: 01302 737391 Email: adultcontactteam@doncaster.gov.uk You can also contact the Care Quality Commission if you would like more help or advice regarding specific care homes: Telephone: 03000 616161 Email: enquiries@cqc.org.uk

What is a care home?

We believe that most older people want to be able to stay in their own homes as long as possible. With this in mind we offer a full range of community support to help people enjoy a happy and secure life in their homes and communities.

Sometimes people are not able to remain in their own homes even with the community support available. They may therefore consider moving into residential care as their next home.

Care homes can offer different types of care, such as residential care or nursing care. Some care homes provide specialist care for people who require extra support,

- for example dementia or other mental health illnesses.

Residential care is available all around Doncaster, allowing people to choose a home which is close to family and friends, or in an area of Doncaster that is familiar to them.

Homes are operated by local authorities, private companies and charities.

Some care homes provide care only for Adults aged 18 to 65, whilst others provide care for older adults. When we talk about care homes in this booklet, we are talking about care homes which have been inspected and registered with the Care Quality Commission. (For further details please see page 10).

Nursing and residential care homes – what is the difference?

A residential care home offers accommodation, meals and personal care such as help with washing, dressing, meal times and going to the toilet. Residential homes offer care and support throughout the day and night. A nursing care home also offers accommodation, meals and personal

care, but the nursing care home also offers 24-hour presence of qualified nurses.

Some care homes can offer both residential care and nursing care; these homes are

>> 5

called “dual registration homes”.

Some homes offer specialist care- for example caring for people who have particular illnesses, such as Alzheimers or Parkinsons.

If you have had an assessment, you will have been told if you or your relative needs residential care, specialist care, or nursing care.

If you have any further questions please contact Doncaster Council’s Adult Contact Team: Telephone: 01302 737391 Email: adultcontactteam@doncaster.gov.uk

Which type of home is best for me?

It is important to choose the right type of care home, so that the care home can offer you the level of support that you need.

Please contact us for our advice and a care assessment by telephoning or emailing Doncaster Council’s Adult Contact Team:

Please ask us for advice or an assessment and we will talk to you, your carers and your family and friends, about the type of care home we think would best meet your needs. We may also involve Doncaster Clinical Commissioning Group if we think that you may need support with your healthcare needs.

Telephone: 01302 737391 Email: adultcontactteam@doncaster.gov.uk You can also contact the Care Quality Commission if you would like more help or advice regarding specific care homes: Telephone: 03000 616161 Email: enquiries@cqc.org.uk

How much will I have to pay?

In Doncaster, each year the council sets rates for residential and nursing care home fees. There are different prices for residential care, nursing care and specialist care, and Doncaster also pay a premium to any homes.

For fee information please contact our Adult Contact Team on 01302 737391 or by email adultcontactteam@doncaster.gov.uk as fees

6

will depend on your circumstances and whether you’ve been assessed as needing support and have been allocated resources to meet that need.

Some care homes offer certain improved rooms in addition to their standard rooms.

This may be due to the room’s larger size or having access to a private conservatory or bathroom, for example, and the care

home may charge a higher price than the council has agreed it will pay. If such a room is available and you choose to move into it, then a friend, relative or other person will

have to pay the extra amount to meet the price which the care home charges. This is called a Third Party Top Up. You cannot pay a Top up from your own income/assets.

Can I get help with the cost of my care home fees? of financial assistance to be given, therefore a standard or full cost charge would be applied.

If you have total assets which are valued at more than £23,250 you will not be entitled to financial support from the council. Total assets valued at less than £14,250 will be ignored The council will carry out a financial and you may be entitled to some financial assessment to work out the contribution you support from the council. can make towards the cost of your care. This If you have total assets valued between is done by looking at the benefits you receive £14,250 and £23,250 then you may still be and the value of your capital / assets. entitled to some financial support from the In order to do this it is necessary for you council but the value of your assets will affect to provide full, accurate and up to date the amount of support provided. These figures information about your financial circumstances. are reviewed in April of each year.

If you don’t provide this information then the For free, confidential and independent fees council may not be able to work out the level advice contact First Stop on 0800 377 7070.

If you want us to help fund your care home fees you will need to have a care assessment. We will only fund your care if, following your care assessment, we agree that you need residential or nursing care.

Funded Nursing Care and Continuing Healthcare Funded Nursing Care If you need a care home with nursing, the NHS will pay a contribution to your care; this is called Funded Nursing Care. The NHS pays this money directly to the care home to cover the costs of a nurse to be available at all times.

(High Band only applies for people who lived in a care home with nursing before 1 October 2007 and whose needs were assessed as High Band.)

NHS Continuing Healthcare

for some or all of your residential fees. Your care team, including an NHS nurse and a council care worker, will jointly assess your health and social care needs to determine if you may be eligible.

For more information about NHS Continuing Healthcare and Funded Nursing Care: Telephone: 01302 566356 Email: continuingcare@doncasterpct.nhs.uk Website: www.dh.gov.uk/en/Social Care/Deliveringadultsocialcare/ Continuingcare/index

If you have some health needs you may also be eligible for funding from the NHS to pay

7

The essential standards of quality and safety you can expect From 1 October 2010, health and social care providers have been responsible for ensuring their services meet the Care Quality Commissions Essential Standards of Quality and Safety. The Care Quality Commission (CQC) will register, and therefore license, care services if they meet essential standards and monitor them to make sure they continue to do so. CQC have a wide range of actions they can take if they find care services are not meeting essential standards.

The essential standards 1. You can expect to be involved and told what’s happening at every stage of your care • You will always be involved in discussions about your care and treatment, and your privacy and dignity will be respected by all staff.

• You will be given opportunities, encouragement and support to promote your independence.

8

• You will be able to agree or reject any type of examination, care, treatment or support before you receive it.

2. You can expect care, treatment and support that meets your needs • Your personal needs will be assessed to make sure you get care that is safe and supports your rights.

• You will get the food and drink you need to meet your dietary needs.

• You will get safe and co-ordinated care where more than one care provider is involved or if you are moved between services.

3. You can expect to be safe • You will be protected from abuse or the risk of abuse, and staff will respect your human rights.

• You will be cared for in a clean environment where you are protected from infection.

• You will get the medicines you need, when you need them, and in a safe way.

>>

• You will be cared for in a safe and accessible place that will help you as you recover.

• You will not be harmed by unsafe or unsuitable equipment.

4. You can expect to be cared for by qualified staff • Your health and welfare needs are met by staff who are properly qualified.

• There will always be enough members of staff available to keep you safe and meet your health and welfare needs.

• You will be looked after by staff who are well managed and have the chance to develop and improve their skills.

5. You can expect your care provider to constantly check the quality of its services • Your care provider will continuously monitor the quality of its services to make sure you are safe.

• If you, or someone acting on your behalf makes a complaint, you will be listened to and it will be acted upon properly.

• Your personal records, including medical records, will be accurate and kept safe and confidential.

How does this system work?

• CQC look at the care you get rather than at systems and processes.

• CQC listen to what you’ve got to say about your treatment, care and support. CQC want you to have a bigger say in how they decide whether care services are meeting essential standards.

• CQC check how care services are meeting essential standards now, rather than in the past.

10

• CQC have a wide range of powers that allow them to act if they find that a care service is not meeting essential standards.

• CQC update their website when there are changes to report about checks, improvements or concerns.

All adult care homes are going through a transitional registration process at the moment to determine if they are compliant with the new standards. From this CQC will have a new system for undertaking Compliance Reviews.

For more information about how any care home within this guide is doing based on these new standards or on the previous star rating system please go to http://www.cqc.org.uk/findcareservices.cfm or contact them using the following: Care Quality Commission National Correspondence Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA Telephone: 03000 616161 Fax: 03000 616171 Email: enquiries@cqc.org.uk

Doncaster Council’s Monitoring Standards Doncaster Council contracts with a number of private residential and nursing homes within the borough.

• Monitor, evaluate and carry out quality audits on all private sector homes on a regular basis.

There is a dedicated contracts team.

Within this team there are specific contract monitoring officers whose role is to ensure the principles of residential care, which are choice, dignity, fulfilment, independence, privacy and rights associated with citizenship are upheld.

• Listen to the views of residents, families and or representatives.

The contract monitoring officers: • Have the right to visit contracted care homes at any time without giving prior notice. Their role is to:

• Actively link with other professionals e.g. District Nurses, Environmental Health and Infection Control Nurses.

The local authority takes positive steps to ensure the delivery of services are to the standards set out in the contractual agreement, alongside the Essential Standards of Quality and Safety.

Brailsford House

CARE AS IT SHOULD BE Come and have a look around our family owned care home.

•W inner of North East INT Home of the Year 2017

We pride ourselves on providing excellent care within this homely setting.

•L ong/Short Term Respite Care and Day Care • Good CQC Rated

Let our home become yours.

Brailsford House Residential Home www.brailsfordhouse.co.uk

1 Main Street, Harworth DN11 8LE

Tel: 01302 742 156 11

What should I ask and look for when visiting a care home?

This checklist gives suggested questions to ask and things to look for when visiting potential homes.

It’s a good idea to photocopy this checklist so you can use it for each home or scheme you visit. This list is not exhaustive and there may be additional questions you would like to ask. It may be helpful to visit the home or scheme more than once, perhaps at different times of the day.

You should ask Care Quality Commission

or the individual care home that you are interested in for a copy of their latest inspection report. You can also speak to the inspector prior to visiting a home.

The following are just suggestions of what to look for when you are choosing a home, but there will be other things that are important to you. Do ask about them because this will help you make the right choice. It is important to ask the residents, as well as the staff, about life in the home. Use this handy comparison table to asses which care home might be more suitable.

Name of care home Care home A:.............................................................................................................................

Care home B:.............................................................................................................................

Care home C:.............................................................................................................................

Care home D:.............................................................................................................................

Care home E:.............................................................................................................................

First Impressions

A

B

C

D

E

Does it have a friendly and welcoming atmosphere?

■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

Do the staff ask about you and your interests?

Is it well decorated and well kept?

Does it look and smell ok?

Does it seem a comfortable temperature for you and other residents?

Do staff treat the residents in a friendly manner and respect their wishes on how they would like to be addressed (eg, as Mr or Mrs or by first name)?

Are staff caring and attentive towards residents?

Are there adequate members of staff on duty to give enough individual attention?

Are staff trained, experienced and qualified?

Are there people of a similar age to you, with similar interests, who you will be able to get to know further?

Are the other residents active and content?

12

Location

A

B

C

D

E

Are there local facilities near the home, such as shops, places of religious worship or pubs that you will be able to access?

■

■

■

■

■

Does it have its own transport to enable you to get around, or is public transport easily accessible?

■ ■ ■

■ ■ ■

■ ■ ■

■ ■ ■

■ ■ ■

The Building

A

B

C

D

E

Is there a garden that the residents can access safely?

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

Bathrooms

A

B

C

D

E

Is there an en suite?

Are the toilets, baths and showers adapted to make them easy and private for residents to use?

■ ■ ■

■ ■ ■

■ ■ ■

■ ■ ■

■ ■ ■

Communal rooms

A

B

C

D

E

Is there a choice of lounges?

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

Will it be easy for you to keep in touch with your friends and family?

Is there parking for your friends and family when they visit?

Are there smoke detectors or fire extinguishers visible throughout the building?

Are fire exits and escape routes clearly marked?

Can wheelchair users move around it easily? If there is more than one floor, are there lifts?

Is there adequate wheelchair storage?

Are there call bells in the bedrooms and communal areas?

Are corridors and stairs suitable for people with sight impairment to get around easily (for example handrails painted a different colour)?

Are there toilets within easy reach of all communal facilities?

Is there more than one TV room?

Is there a quiet room with no TV? Is there a loop facility so that people who are hard of hearing can hear the television?

Is the furniture in the communal areas arranged in a comfortable way?

What are the homes policies on things such as alcohol, smoking and pets?

Is there a residents’ committee or group that you can be part of if you wish?

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Name of care home Care home A:.............................................................................................................................

Care home B:.............................................................................................................................

Care home C:.............................................................................................................................

Care home D:.............................................................................................................................

Care home E:.............................................................................................................................

Bedrooms

A

B

C

D

E

Can you have a single room if you want one?

■ ■ ■

■ ■ ■

■ ■ ■

■ ■ ■

■ ■ ■

What would happen if you did not get along with the person you were sharing with? Would there be an alternative room available?

■

■

■

■

■

Are rooms available for married couples?

Are there adequate power points to be able to plug in all your electrical items, such as lamps, radio?

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

Are you able to influence what happens there?

A

B

C

D

E

Is there an additional member of staff whose job is to take special interest in your welfare?

■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■

Personal possessions

A

B

C

D

E

Is there a secure place where valuables can be kept?

■ ■ ■

■ ■ ■

■ ■ ■

■ ■ ■

■ ■ ■

Do the rooms have their own bathroom and toilet en suite?

If you have to share a room, are there screens for privacy, and can you meet the other person beforehand to see if you get on?

Are you able to bring some of your own furniture and personal belongings to personalise your room?

Are you able to lock the door to your room?

Are you able to have a telephone in your room?

Can you go to bed when you want to?

How often will your room be cleaned?

Can you help around the building if you want to?

Is it possible to buy items such as stamps, sweets and newspapers?

Is there a telephone that you can use in private and that meets any special requirements you may have (such as amplification)?

Does the home take responsibility for insuring residents’ possessions?

Are you allowed to bring pets with you?

14

Meals

A

B

C

D

E

Can you have your meals in your own room if you desire?

■ ■ ■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■ ■ ■

Personal care

A

B

C

D

E

Can you have a say in the way you are looked after/helped?

■ ■ ■ ■

■ ■ ■ ■

■ ■ ■ ■

■ ■ ■ ■

■ ■ ■ ■

Would your family/friends be invited to a review of your care needs?

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

■ ■ ■ ■ ■ ■ ■

Leisure activities

A

B

C

D

E

Is there an activities co-ordinator?

■ ■ ■ ■

■ ■ ■ ■

■ ■ ■ ■

■ ■ ■ ■

■ ■ ■ ■

Is it possible to have meals other than at set times?

Are you able to have or make a snack whenever you want?

What time is the last meal of the day served?

Do today’s menus give a choice of dishes?

Do the menus seem to you to be well balanced and nutritious?

Can special diets be catered for?

Can menus include food that you particularly like?

Are the timing of meals flexible?

Can your friends and family have a say in your care plan if you would like them to?

Is there help with personal care if you require it (eg washing, bathing, going to the toilet)?

Can relatives or friends help you with personal care if you wish?

Do any of the following visit the home regularly?

• Dentist • Chiropodist • Opticians • Hairdresser/barber If your health gets worse can you continue to live there, with increased support from staff?

What aids does the home provide?

Would you be able to carry on your existing hobbies or activities?

Are there new activities that you could get involved in, are regular classes held?

Are there regular social events and activities?

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Name of care home Care home A:.............................................................................................................................

Care home B:.............................................................................................................................

Care home C:.............................................................................................................................

Care home D:.............................................................................................................................

Care home E:.............................................................................................................................

Running of the home

A

B

C

D

E

A

B

C

D

E

A

B

C

D

E

Is there a regular (eg monthly) Residents and/or Relatives meeting?

Who runs the home?

Are they the owner or manager?

How long have they been running it?

When can they be contacted? What happens if you need to contact them outside of their normal working hours?

How many residents are there?

What arrangements are there in place for making sure that people are safe in the event of a fire?

How many staff are there on duty?

• In the morning?

• In the afternoon?

• In the evening?

• At night?

How many staff have left and how many new staff have they had in the last year?

Are staff suitably qualified and experienced?

Are night staff awake or on call?

What qualifications do staff have?

What training do staff receive?

Religion Does the home have facilities or services to enable your spiritual and cultural needs to be met?

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Visitors

A

B

C

D

E

A

B

C

D

E

A

B

C

D

E

Are there specific visiting times or can family and friends visit without restriction?

Will you be able to spend time with your friends and family in private?

Can you make and/or offer your visitors a drink or snack?

Can visitors stay for a meal?

Terms and conditions Is there a written contract?

Are you able to see a copy before moving in?

Can you have a trial period, and how long will this last?

If you decide that you no longer want to stay there how much notice would you need to give?

What is the weekly charge for the care you need?

What does this charge cover?

Are there any additional charges payable, and, if so, what do these cover?

Are fees payable in advance or arrears, and are they payable weekly or monthly?

How often do the fees increase, and how is this increase decided?

What happens to your room if you have to go into hospital?

In what circumstances might you be asked to leave the home?

Does the home accept the fee rates paid by Doncaster Council? If not will a top-up be payable?

What happens if you run out of funds?

Problems What happens if you are unhappy after you have moved in?

How do you make a complaint?

How can you make a compliment or a suggestion if you would like something to be changed?

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The Doncaster Relatives and Residents Association The DRRA is a voluntary support group for residents in nursing homes, residential homes and long stay hospitals, and the relatives of those residents. The group holds monthly meetings at Changing Lives, The Women’s Centre on Prince’s Street.

Meetings are held on the third Wednesday of each month, 7.00pm - 9.00pm, please call to confirm the meeting times. Of the 500,000 elderly people in the UK who live in this type of care, 2,000 are in the Doncaster area. At some time, this, and the quality of life in the homes, could affect you.

The Relatives & Residents National Association was founded in 1992 by a group of people who were relatives or close friends of elderly people in care homes.

They had experienced and understood the practical and emotional difficulties relatives often encounter.

Many relatives have problems in coming to terms with the change in their own roles, for especially if they have been caring themselves for a long time. Some want to talk about their feelings of guilt. Some are concerned when care is not what they had expected but do not want to complain when they can see the pressures on staff. Some are worried about money.

Doncaster relatives and friends of elderly in care, decided to form our group, which launched in May 1999.

We meet each month providing: • A listening ear • Practical advice about problems • The ability to raise issues with homes, local and health authorities and Government departments • An opportunity to work with homes and others in ensuring the highest possible standards of care • A chance to join a local group • A regular contact • Information about publications, conferences and presentations • The opportunity to take part in surveys, consultations and opinion gathering.

Our meetings are also open to home managers, owners, local authorities and members of other local groups.

We actively network with Carers UK, the Alzheimer’s Society, Doncaster Partnership for Carers and Healthwatch Doncaster. Our members include nursing professionals involved in various activities, members of the Carer’s Forum and former home lay assessors. We are, and have been, consulted on many issues due to the many changes in Social Care and the Health Authority, e.g. CCG’s and their trust status, hospital mergers, Carer’s Charter, Carer’s Strategy, Doncaster Equity Plan and NHS Doncaster.

National Advice Line: 020 7359 8136 Mon - Fri: 9.30am - 4.30pm Doncaster Association: 01302 744459 or 01302 782697

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“Where Care comes first”

Lockermarsh Residential and Dementia Care Home 36 Ellison Street, Thorne, Doncaster DN8 5LH

• Day care, short and long-term respite care • 24 hour care and support • call system in all rooms • home cooking - special diets catered for • television room • outings & entertainment

Tel: 01302 327 004

11 Avenue Road, Doncaster DN2 4AH

Lockermarsh is a delightful smaller sized home set in the heart of a quiet residential area of Thorne. The people who live at the home are invited to personalise their room, bringing with them any personal belongings which help to create that ‘home-from-home’ feeling.

Offering dementia friendly care for residents on a short-term or permanent basis, the staff of Lockermarsh take pride in a sensitive and person-centred approach.

The residents enjoy home-cooked food of their choice and a varied activity programme which includes reminiscence and life story work, quizzes, board games, musical activities, special themed events, art and crafts and a hairdressing service.

Life within Lockermarsh truly is a ‘home-from-home’ experience.

www.carehomes.co.uk chrislawton.emyvalecare@gmail.com Tel: 01709 874910

Dr Anderson Lodge Dr Anderson Lodge is:

A Care Home with Nursing (Nursing Home) with 60 registered places.

• Older People (Over 65) - 29 Residential & Nursing places Care for elderly frail people who need help with day to day living and also have medical problems which require the attention of trained nursing staff.

• Dementia (Over 65) - 11 Residential places - 20 Nursing places

Care for older people with dementia, including Alzheimer’s disease, who need a secure environment and also have medical problems which require the attention of trained nursing staff. Care for the Elderly Mentally Ill (EMI).

East Lane, Stainforth, Doncaster, South Yorkshire DN7 5DY

Telephone: 01302 350003

Family carers Are you a Carer?

It is recognised that the support carers provide to the person they care for on a daily basis can help that person live independently in their own home for longer. However, caring can be physically and mentally exhausting and emotionally draining.

The needs of the person being cared for can change over time, or they can decline very quickly. Before you realise it you could find yourself in a position where the person you care for is no longer able to look after themselves and, for whatever reason, you are no longer able to provide the care they need to manage on a daily basis. More often than not it is only when a crisis situation arises that carers contact social care services.

However, it’s better for all concerned to look at all the options available before a crisis arises, residential or nursing care being one option.

As a carer, considering residential or nursing care with and for the person you care for can

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be extremely difficult. You will experience many feelings during this period such as guilt because you can no longer cope, so you may feel you are letting the person you care for down. It is important to know that you can only do so much as a carer and that the emotions you are experiencing are normal. The important thing is to get support to help you and the person you care for make the right decision.

What options are available?

It is important that you and the person that you care for explore all the options available to you. Social care services can help you do this. There may be more help that can be made available in your home that will help you both, such as equipment and/or, perhaps, more regular short breaks in a residential care home for the person you care for to give you time for yourself.

It is important, where possible, to talk through the options with the person you care for. If residential care is an option,

perhaps the only realistic one, there may be a residential home close by that you may wish to visit together and perhaps the person you care for would like to have a trial stay. There may be people in the home that you know. The care home staff will also be able to tell you how you can be involved and what you can expect from them. This may help you both feel better about the situation.

However, if the person you care for is reluctant to discuss the situation or you are finding it difficult to progress with the move into residential care, then you may consider talking it through with a social worker, if the person you care for has one, or your GP. There are also local organisations that can help such as the local carers centre or the branch of the Relatives and Residents Association 01302 744459 or 01302 782697.

Caring is what we do best...

Not all care homes are the same, why not call in and see for yourself?

01302 725272

Residential and nursing care homes in Doncaster Home name and address

Owner

Telephone

Adeline House Care Home Queen Street, Thorne, Doncaster, DN8 5AQ

Every Sensation (01405) 815512 Care Ltd

Residential, Nursing

Albany House 5 Woodlands Road, Woodlands, Doncaster DN6 7JX

Sunflower Healthcare

Residential, Residential Complex Care (dementia)

Amphion View 19 Avenue Road, Wheatley, Doncaster, DN2 4AQ

Amphion View Ltd

Anchor House 11 Avenue Road, Wheatley, Doncaster, DN2 4AH

Authentic Care Services Ltd

(01302) 327004

Bennfield House 65 King Edward Road, Thorne, Doncaster, DN8 4DE

Bennfield House Limited

(01405) 812663

Benton House Gattison Lane, Rossington, Doncaster, DN11 0EZ

Benton Care Limited

(01302) 723203

Classification and number of permanent beds 40 beds

40 beds

(01302) 595959

Residential, Residential Complex Care (dementia) 35 beds

Residential 23 beds

Residential Complex Care (dementia), Nursing Complex Care (dementia) 27 beds

(01302) 864979

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia) 34 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

22

For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Please contact the individual home to see if respite care is available. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name and address

Owner

Telephone

Classification and number of permanent beds

Cantley Grange St Wilfrid’s Road, Cantley, Doncaster, DN4 6AH

Orchard Care Homes Ltd

(01302) 534273

Residential, Residential Complex Care (dementia)

Cedars Care Home Wood Care Cedar Road, Group Balby, Doncaster, DN4 9HU

40 beds (01302) 310668

Residential, Residential Complex Care (dementia) 66 beds

Chapel Garth Central Avenue, Bentley, Doncaster, DN5 0AR

Bestcare UK Limited (Subsidiary of Bondcare)

(01302) 872147

China Cottage Nursing Home 154 Owston Road, Carcroft, Doncaster, DN6 8EA

Doncaster Property Investment Fund Ltd

(01302) 724815

Dr Anderson Lodge East Lane, Stainforth, Doncaster, DN7 5DY

Platinum Care Homes Ltd

(01302) 350003

Dunniwood Lodge 229-231 Bawtry Road, Bessacarr, Doncaster, DN4 7AL

Astonbrooke Care

Elm Park Care Home Great North Road, Woodlands, Doncaster, DN6 7TZ

Darrington Healthcare

Residential, Residential Complex Care (dementia) 34 beds Residential, Nursing, Nursing Complex Care (dementia) 33 beds Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia) 60 beds

(01302) 370457

Residential, Physical disabilities 44 beds

(01302) 725272

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia) 75 beds

23

Residential and nursing care homes in Doncaster Home name and address

Owner

Telephone

Classification and number of permanent beds

Ernelesthorp Manor & Lodge Cow House Lane, Armthorpe, Doncaster, DN3 3EE

Yorkshire Property Investment Fund Limited

(01302) 834643

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia), Physical disabilities

Flower Park Care Home Rossington Street, Denaby, Doncaster, DN12 4BT

Trust Care Limited

Gattison House Gattison Lane, Rossington, Doncaster, DN11 0NQ

Runwood Homes Limited

Hatfield House Crookes Broom Lane, Hatfield, Doncaster, DN7 6JH

Anchor Care

Headingley Court Headingley Way, Edlington, Doncaster, DN12 1SB

Astonbrooke Care

Headingley Park Headingley Way, Edlington, Doncaster, DN12 1SB

Astonbrooke Care

Highgrove Care Home Highgrove, West Road, Mexborough, Doncaster, S64 9NL

Crown Care VI Limited

24

65 beds (01709) 863327

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia) 40 beds

(01302) 864993

Residential, Residential Complex Care (dementia) 36 beds

(01302) 847570

Residential, Residential Complex Care (dementia) 49 beds

(01709) 866610

Residential, Nursing, Young Physical Disability 25 beds

(01709) 862542

Residential, Residential Complex Care (dementia), Young Physical Disability 40 beds

(01709) 578889

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia) 78 beds

For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Please contact the individual home to see if respite care is available. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name and address

Owner

Telephone

Classification and number of permanent beds

Lockermarsh 36 Ellison Street, Thorne, Doncaster, DN8 5LH

Susan Leigh & Stephen Oldale

(01405) 740777

Residential, Residential Complex Care (dementia)

Manor View Care Home 19 Manor Road, Hatfield, Doncaster, DN7 6BH

Laso Health Care Limited

Northfield Care Centre Chace Court, Thorne, Doncaster, DN8 4BW

MPS Care Group

24 beds (01302) 350877

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia) 54 beds

01405 816042

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia), YPD & Physical disabilities 80 beds

Oaklands 82 Bawtry Road, Bessacarr, Doncaster, DN4 7BQ

Trust Care Limited

(01302) 535386

Oldfield House Oldfield Lane, Stainforth, Doncaster DN7 5ND

Runwood Homes Limited

(01302) 351410

Owston View Lodge Road, Carcroft, Doncaster DN6 8QA

Runwood Homes Limited

Plantation View 255 Goodison Boulevard, Cantley, Doncaster DN4 6EJ

Runwood Homes Limited

Residential, Nursing 34 beds

Residential, Residential Complex Care (dementia) 33 beds

(01302) 723368

Residential, Residential Complex Care (dementia) 36 beds

(01302) 539678

Residential, Residential Complex Care (dementia) 28 beds

25

Residential and nursing care homes in Doncaster Home name and address

Owner

Telephone

Classification and number of permanent beds

Rock House Residential Home Bawtry Road, Tickhill, Doncaster, DN11 9EZ

Rock House Residential Home Limited

(01302) 750225

Residential, Residential Complex Care (dementia)

Roman Court Old Farm Court, Highwoods Road, Mexborough, S64 9ES

Maricare Ltd

(01709) 584986

57 beds

36 beds

Rose House Runwood Rose Grove, Homes Limited Church Lane, Armthorpe, Doncaster DN3 3AJ

(01302) 831450

Rowena House Old Road, Conisborough, Doncaster DN12 3LX

Runwood Homes Limited

(01709) 862331

Sandrock House Residential Care Home 53 Bawtry Road, Bessacarr, Doncaster DN4 7AA

Sherwood Care Homes Ltd

(01302) 535634

Skellow Hall Cross Hill, Old Skellow, Doncaster, DN6 8JW

Loxley Healthcare Limited

(01302) 727248

St Marys Nursing Home & Lodge 99 Thorne Road, Doncaster, DN1 2JT

Saroia Staffing Services Ltd

(01302) 342639

26

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia) Residential, Residential Complex Care (dementia) 40 beds Residential, Residential Complex Care (dementia) 40 beds Residential 37 beds

Residential 29 beds Residential, Nursing 56 beds

For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Please contact the individual home to see if respite care is available. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name and address

Owner

Telephone

Classification and number of permanent beds

Stenson Court Greenfield Lane, Balby, Doncaster DN4 0PT

Runwood Homes Limited

(01302) 853122

Residential, Residential Complex Care (dementia), Physical disabilities

Stoneacre Lodge Residential Home High Street, Dunsville, Doncaster, DN7 4BS Swallow Wood Wath Road, Mexborough, Doncaster, S64 9RQ The Beeches Beech Road, Armthorpe, Doncaster, DN3 2DZ The Dale Residential Home Dale Road, Conisbrough, Doncaster DN12 3BZ The Laurels (Residential & Nursing) High Street, Norton, Doncaster, DN6 9EU The Old Rectory Nursing Home Church Street, Armthorpe, Doncaster, DN3 3AD The Parklands Care Home 26 Ellison Street, Thorne, Doncaster, DN8 5LD

Seth Homes Limited

(01302) 882148

62 beds Residential, Residential Complex Care (dementia) 31 beds

Methodist Homes

(01709) 571477

HC One limited

(01302) 300312

Residential, Nursing 38 beds

Residential, Residential Complex Care (dementia) 32 beds

Mr Valentine Kearns & Mrs Alice Kearns

(01709) 862176

Trustcare Ltd

(01302) 709691

Residential 14 beds

Residential, Nursing 50 beds

The Old Rectory Nursing Home Doncaster Limited

(01302) 832032

Parklands Care Services Limited

(01405) 812233

Residential, Nursing, Physical Disabilities 36 beds

Residential, Residential Complex Care (dementia) 40 beds

27

Residential and nursing care homes in Doncaster Home name and address

Owner

Telephone

Classification and number of permanent beds

The Richmond Allendale Road, Sprotbrough, Doncaster, DN5 8BS

Crown Care IV Limited

(01302) 782735

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia)

The Royal Care Home Queen Mary’s Road, New Rossington, Doncaster, DN11 0SN

Crown Care IV Limited

Thorndene Residential Home 107 Thorne Road, Doncaster, DN2 5BE

Thorndene Residential Home Limited

(01302) 327307

Town Moor House 1/2 Town Moor Avenue, Doncaster, DN2 6BL

Trust Care Limited

(01302) 368573

Warneford House Tenter Balk Lane, Adwick Le Street, Doncaster, DN6 7EE

Countrywide Care Homes (2) Limited

Woodlea Care Home 61 Bawtry Road, Bessacarr, Doncaster DN4 7AD

Trust Care Limited

28

50 beds (01302) 863764

Residential, Residential Complex Care (dementia), Nursing Complex Care (dementia) 57 beds Residential 22 beds

Residential, Residential Complex Care (dementia) 28 beds

(01302) 337111

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia) 40 beds

(01302) 535441

Residential 34 beds

For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Please contact the individual home to see if respite care is available. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name and address

Owner

Wyndthorpe Hall & Parklands Gardens Care Home Care Services High Street, Limited Dunsville, Doncaster, DN7 4DB

Telephone

Classification and number of permanent beds

(01302) 888141 (01302) 884650

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia) 35 beds & 44 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Notes

29

Residential and nursing care homes in each borough in Doncaster Area/ borough

Residential or nursing care home South Benton House P24 Cantley Grange P25 Dunniwood Lodge P25 Gattison House P26 Oaklands P27 Plantation View P27 Rock House P28 Royal Care Home P30 Sandrock House P28 Woodlea P30

Auckley Austerfield Bawtry Bessecarr Blaxton Braithwell Branton Cantley Finningley Hayfield Green Loversall Micklebring New Rossington Old Rossington Old Cantley Stainton Tickhill Wadworth

Area/ borough

Residential or nursing care home West

Adwick-upon-Dearne Barnburgh Cadeby Clifton Conisbrough Denaby Edlington Harlington High Melton Mexborough Old Denaby Old Edlington Sprotbrough Warmsworth

The Dale P29 Flower Park P26 Headingley Court P26 Headingley Park P26 Highgrove Care Home P26 The Richmond P30 Roman Court P28 Rowena House P28 Swallow Wood P29

Urban Balby Belle Vue Bennetthorpe Clay Lane Hexthorpe Hyde Park Intake Lakeside Lower Wheatley Town Moor Wheatley Woodfield Plantation

Anchor House P24 Amphion View P24 Cedars Care Home P25 St Mary’s Nursing Home & Lodge P28 Stenson Court P29 Thornedene Residential Home P30 Town Moor House P30

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

30

For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Area/ borough

Residential or nursing care home

Area/ borough

North Adwick-le-Street Arksey Askern Bentley Brodsworth Burghwallis Campsall Carcroft Clayton Cusworth Fenwick Hampole & Skelbrooke Hickleton Highfield Hooton Pagnall Marr Moss Norton Owston Scawsby Scawthorpe Skellow Sutton Thorpe-in-Balne Toll Bar Woodlands York Road

Albany House P24 Chapel Garth P25 China Cottage P25 Elm Park Care Home P25 The Laurels P29 Owston View P27 Skellow Hall P28 Warneford House P30

Residential or nursing care home East

Armthorpe Barnby Dunn Braithwaite Dunscroft Dunsville Edenthorpe Fishlake Hatfield Hatfield Woodhouse Kirk Bramwith Kirk Sandall Moorends Stainforth Sykehouse Thorne

Adeline House P24 The Beeches P29 Bennfield House P24 Dr Anderson Lodge P25 Ernelsthorp Manor & Lodge P26 Hatfield House P26 Lockermarsh P27 Manor View P27 The Old Rectory P29 Oldfield House P27 The Parklands P29 Rose House P28 Stoneacre Lodge P29 Wyndthorpe Gardens P31 Wyndthorpe Hall P31

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

31

Learning Disability Care Homes Home name and address

Owner

Telephone

Type of service, category type and number of CQC registered beds

10 A/B Station Road 10 A/B Station Road, Hatfield, Doncaster, South Yorkshire, DN7 6QB

Rotherham Doncaster and South Humber NHS Foundation Trust

(01302) 351965

Residential home, Learning disabilities

88 Travis Gardens 88 Travis Gardens Hexthorpe, Doncaster, South Yorkshire, DN4 0DP

Rotherham Doncaster and South Humber NHS Foundation Trust

(01302) 852814

Amersall Court Amersall Road, Scawthorpe, Doncaster, South Yorkshire, DN5 9GB

DMBC

(01302) 781857

Beech Tree Hall Marsh Lane, Arksey, Doncaster, South Yorkshire, DN5 0SQ

Mr Donald Smith

Bennetthorpe House 68 Bennetthorpe, Bennetthorpe, Doncaster, South Yorkshire, DN4 6AD

Active Care Homes Ltd

6 beds

Residential home, Learning disabilities 8 beds

Residential home, Learning disabilities, Caring for adults under 65 yrs, Caring for adults over 65 yrs, Physical disabilities 18 beds

(01302) 875001

Residential home, Learning disabilities, Caring for adults under 65 yrs 17 beds

(01302) 367672

Residential home, Learning disabilities, Caring for adults under 65 yrs, Mental health conditions 2 beds

Broomhouse Mews 97A Broomhouse Lane, Edlington, Doncaster, South Yorkshire, DN12 1EH

Active Care Homes Ltd

(01709) 863733

Residential home, Learning disabilities, Caring for adults under 65 yrs, Mental health conditions 2 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

32

Home name and address

Owner

Telephone

Type of service, category type and number of CQC registered beds

Cantley House 12 Woodcross Avenue, Cantley, Doncaster, South Yorkshire, DN4 6RU

Active Care Homes Ltd

(01302) 537622

Residential home, Learning disabilities, Caring for adults under 65 yrs, Mental health conditions

Community Places Sprotbrough Clifton Drive, Sprotbrough, Doncaster, DN5 7NL

Community Places

3 beds 01302 788688

Residential home, Learning disabilities, Physical disabilities, Mental health conditions 16 beds

Community Solutions 49 King Street, Thorne, Doncaster, South Yorkshire, DN8 5AU

The Hesley Group Ltd

(01405) 818580

Eden Lodge East Avenue, Stainforth, Doncaster, South Yorkshire, DN7 5HH

DMBC

Gardens Lane 32-34 Gardens Lane, Conisbrough, Doncaster, South Yorkshire, DN12 3JX

South Yorkshire Housing Association Limited

(01709) 770322

Hamilton Lodge Carr House Road, Hyde Park, Doncaster, South Yorkshire, DN4 5HP

Voyage 1 Ltd

(01302) 556046

Harry Priestley House 30 Fieldside, Thorne, Doncaster, South Yorkshire, DN8 4BD

Masonic Care Ltd

Heathcotes 44 Samuel Street, Balby, Doncaster, South Yorkshire, DN4 9AF

Heathcotes Care Limited

Residential home, Learning disabilities, Caring for adults under 65 yrs 14 beds

(01302) 734071

Residential home, Learning disabilities, Caring for adults under 65 yrs, Caring for adults over 65 yrs 10 beds Residential home, Learning disabilities 12 beds

Residential home, Learning disabilities, Caring for adults under 65 yrs, Physical disabilities, Eating disorders 10 beds

(01405) 814777

Residential home, Learning disabilities, Caring for adults under 65 yrs 12 beds

(01302) 859317

Residential home, Learning disabilities, Mental health conditions 8 beds

33

Learning Disability Care Homes Home name and address

Owner

Telephone

Type of service, category type and number of CQC registered beds

Hesley Village Hesley Hall, Stripe Road, Tickhill, Doncaster, South Yorkshire, DN11 9HH

Hesley

(01302) 866906

Residential home, Learning disabilities, Caring for adults under 65 yrs

Hollybrook House 3 Avenue Road, Wheatley, Doncaster, South Yorkshire, DN2 4AH

Wycar Leys (Doncaster) Limited Advanced Caring (Doncaster) Limited

(01302) 341500

Howbeck Close 1-2 Howbeck Close, Edlington, Doncaster, South Yorkshire, DN12 1RE

South Yorkshire Housing Association Limited

(01709) 865755

Larch Avenue 1a Larch Avenue, Auckley, Doncaster, South Yorkshire, DN9 3NH

South Yorkshire Housing Association Limited

(01302) 771713

Manor House Old Hexthorpe, Doncaster, South Yorkshire, DN4 0HY

Active Care Homes

(01302) 856616

Ponderosa Moss Road, Moss, Doncaster, South Yorkshire, DN6 0HN

Cambian Signpost Limited

Positive Step The Avenue, Bentley, Doncaster, South Yorkshire, DN5 0PS

DMBC - Social Care Assessment unit

80 beds Residential home, Learning disabilities 6 beds Residential home, Learning disabilities 14 beds Residential home, Learning disabilities 6 beds Residential home, Learning disabilities, Caring for adults under 65 yrs 10 beds (01405) 785235

Residential home, Learning disabilities, Caring for adults under 65 yrs, Sensory impairments 5 beds

(01302) 734361

Residential home, Learning disabilities, Caring for adults over 65 yrs, Dementia 35 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

34

Home name and address

Owner

Telephone

Type of service, category type and number of CQC registered beds

Priory Lodge/Trafalgar Street 2 Trafalgar Street, Carcroft, South Yorkshire, DN6 8AF

Mr Donald Smith

(01302) 726300

Residential home, Learning disabilities, Caring for adults under 65 yrs

Quarryfields Woodfield Road, Balby, Doncaster, South Yorkshire, DN4 8EP

Quarryfields Health Care Limited

Sandringham Road 263 Sandringham Road, Intake, Doncaster, South Yorkshire, DN2 5JG

South Yorkshire Housing Association Limited

(01302) 739894

The Pleasance Edlington Lane, Edlington, Doncaster, South Yorkshire, DN12 1PL

Cristal Care ltd

(01709) 868651

4 beds (01302) 850750

Nursing home, Learning disabilities, Caring for adults over 65 yrs 24 beds Residential home, Learning disabilities 6 beds Residential home, Learning disabilities, Caring for adults under 65 yrs, Caring for children (0 - 18yrs) 15 beds

The Quays 4 Avenue Road, Intake, Doncaster, South Yorkshire, DN2 4AH

Wycar Leys (Doncaster) Limited Advanced Caring (Doncaster) Limited

(01302) 341500

Thorne House St Nicholas Road, Thorne, Doncaster, South Yorkshire, DN8 5BG

Autism Plus ltd

(01405) 818171

Walton Lodge 316 Bawtry Road, Bessacarr, Doncaster, South Yorkshire, DN4 7PD

Peter Walton (Walton Lodge Limited)

Wicket Hern Road 123 Wickett Hern Road, Armthorpe, Doncaster, South Yorkshire, DN3 3TB

DMBC

Residential home, Learning disabilities 6 beds Residential home, Learning disabilities 18 beds

(01302) 868897

Residential home, Learning disabilities, Caring for adults under 65 yrs 20 beds

(01302) 831969

Residential home, Learning disabilities 9 beds

35

Extra care and supported living services in Doncaster Home name and address

Owner

Telephone Type of service

Category type and number of CQC registered beds

Charles Court Charles Crescent, Armthorpe, Doncaster, South Yorkshire, DN3 2AQ

Housing & Care 21

0370 192 Homecare 4095 agencies

Caring for adults over 65 yrs

Hamilton Court Off Elm Green Lane, Conisbrough, Doncaster, South Yorkshire, DN12 3JD

DMBC

(01709) 865449

N/A

Supported Caring for adults over 65 living yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments, Dementia N/A Caring for adults under 65 yrs, Learning disabilities, Supported Mental health conditions, Physical disabilities, housing Sensory impairments Supported N/A – Individual Properties living

Lifeways Community Care Lifeways Unit 2, Don House, Richmond Business Park, Sidings Court, Doncaster, South Yorkshire, DN4 5NL

(01302) 344255

Homecare agencies

Living Ambitions (Doncaster) Unit 2, Don House, Richmond Business Park, Sidings Court, Doncaster, South Yorkshire, DN4 5NL

Living Ambitions

(01302) 344255

Community services – Learning disabilities

Mencap Community Support M & M Business Park, Doncaster Road, Kirk Sandall, Doncaster, South Yorkshire, DN3 1HR

Mencap

Homecare agencies

Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments N/A – Individual Properties

(01302) 890903

Homecare agencies

Caring for adults over 65 yrs, Learning disabilities N/A

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

36

Home name and address

Owner

Telephone Type of service

Category type and number of CQC registered beds

Rokeby Gardens Church Road, Kirk Sandall, Doncaster, DN3 1HP

Housing & Care 21

0300 790 Homecare 1232 agencies

Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments, Dementia N/A

St Annes Community Services Unit 3, Shaw Wood Way, Doncaster, South Yorkshire, DN2 5TB

St Annes

(01302) 384070

Homecare agencies

Learning disabilities

Swallowdale (housing & care 21) Jubilee Close, Edlington, Doncaster, South Yorkshire, DN12 1EX

Swallowdale 0370 192 Supported Caring for adults over 65 (housing 4260 housing yrs, Caring for adults under 65 yrs, Learning disabilities, & care 21) Mental health conditions, - Not just Physical disabilities, Sensory care 24/7 impairments, Dementia scheduled care and first N/A responder service including unscheduled care

N/A – Individual Properties

Supported living

Notes

37

Learning Disability Care Homes and extra care and supported living services in each borough in Doncaster Area/ borough

Residential or nursing care home South Cantley House P35 Hesley Village P35 Larch Avenue P36 Walton Lodge P37

Auckley Austerfield Bawtry Bessecarr Blaxton Braithwell Branton Cantley Finningley Hayfield Green Loversall Micklebring New Rossington Old Rossington Old Cantley Stainton Tickhill Wadworth

Area/ borough

Residential or nursing care home West

Adwick-upon-Dearne Barnburgh Cadeby Clifton Conisbrough Denaby Edlington Harlington High Melton Mexborough Old Denaby Old Edlington Sprotbrough Warmsworth

Broomhouse Mews P34 Gardens Lane P35 Hamilton Court P39 Howbeck Close P36 Swallowdale (housing & care 21) P39 The Pleasance P37

Urban Balby Belle Vue Bennetthorpe Clay Lane Hexthorpe Hyde Park Intake Lakeside Lower Wheatley Town Moor Wheatley Woodfield Plantation

88 Travis Gardens P34 Bennetthorpe House P34 Hamilton Lodge P35 Heathcotes P35 Hollybrook House P36 Lifeways Community Care P38 Living Ambitions P38 Manor House P36 Quarryfields P37 Sandringham Road P37 St Annes Community Services P38 The Quays P37

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

38

For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Area/ borough

Residential or nursing care home

Area/ borough

North Adwick-le-Street Arksey Askern Bentley Brodsworth Burghwallis Campsall Carcroft Clayton Cusworth Fenwick Hampole & Skelbrooke Hickleton Highfield Hooton Pagnall Marr Moss Norton Owston Scawsby Scawthorpe Skellow Sutton Thorpe-in-Balne Toll Bar Woodlands York Road

Amersall Court P34 Beech Tree Hall P34 Ponderosa P36 Positive Step P36 Priory Lodge/Trafalgar Street P36

Residential or nursing care home East

Armthorpe Barnby Dunn Braithwaite Dunscroft Dunsville Edenthorpe Fishlake Hatfield Hatfield Woodhouse Kirk Bramwith Kirk Sandall Moorends Stainforth Sykehouse Thorne

10 A/B Station Road P34 Charles Court P38 Community Solutions P35 Eden Lodge P35 Harry Priestley House P35 Mencap Community Support P38 Rokeby Gardens P39 Thorne House P37 Wicket Hern Road P37

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

39

Safeguarding Adults All adults have the right to be safe from harm and should be able to live free from fear of abuse, neglect and exploitation.

Vulnerable adults are being physically, psychologically, financially or sexually abused, discriminated against or neglected by others - every day.

Every day there are people who witness this and say or do nothing.

What is Abuse?

Any action or omission that harms another person - it can be: • The result of single or repeated acts • Accidental or as the result of lack of knowledge or understanding

Who is a Vulnerable Adult?

Someone: • 18 years or older • In need of extra support because they are elderly, have a learning difficulty, physical disability, sensory impairment or mental health need and is or may be unable to take care of themselves or protect themselves from harm.

What forms can abuse take?

• Physical – hitting slapping, punching, burning, pushing, kicking, locking someone in a room, threatening to harm some one

• Against the law

• Psychological –shouting, swearing, bullying, taunting, humiliating or ignoring someone, making them feel frightened or afraid

The effects of abuse on the victim are the same, whatever the intention of the perpetrator.

• Sexual – forcing someone to take part in a sexual act against their will, inappropriate touching

• Done with intent to harm

40

• Financial or material – misusing, withholding or taking someone’s money, property or other belongings, without their agreement or consent.

• Neglect or acts of Omission – leaving someone with no food, heating, or refusing to take care of personal needs, or give medication which means the person suffers

What should you do if you have concerns that you or someone you know may be at risk from abuse or is being abused?

• If anyone is injured get a doctor or ambulance

• If you think a crime has been committed contact the police straight away • Discriminatory – ill treatment or harassment based on the person’s age, gender, • You can share your concerns with your sexuality, disability, religious belief or race doctor, nurse, social or health worker, housing officer, advice centre (CAB) and • Institutional – where care practices are ask them to refer your concerns to the based on the staff or organisations needs appropriate people instead of the individuals concerned.

Where does abuse take place?

Abuse can happen anywhere: • In someone’s own home • At a carer’s home • A day centre • In nursing and care homes • In hospital or other health centres/surgeries • At work or in an educational setting • In a public place or in the community

Who abuses adults?

Anyone can be an abuser: • Partner, or family members • A friend or neighbour • A paid or volunteer carer • Paid staff, health or social care workers • Other service users, patients, residents etc.

• A stranger

• Anyone can ring the council’s Adult Contact Team for confidential advice or information • If you want you can have an advocate or representative to speak on your behalf • If you are worried about giving your name you can discuss this with the person you speak to.

What can be done about abuse?

Doncaster Safeguarding Adults Board has procedures in place to make sure that any concern or allegation of abuse is taken seriously and dealt with sensitively and professionally.

Contact Details: Police: 0114 220 2020 for reporting criminal acts.

Safeguarding Adults Unit: 01302 736296 for advice and information.

Adult Contact Team: 01302 737391 for information and Safeguarding Adults referrals.

Health Care Commission: 0845 601 3012 for concerns relating to hospital and clinic settings (including private services).

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What should I do if I have a problem or complaint or I want to pay a compliment or make a suggestion?

If you have a problem or complaint about a care home you should try to resolve it by speaking to a member of staff at the care home first. You can also speak to the person in charge of running the home who will usually be called the manager.

The care home will have a complaints procedure which you can use to make a complaint if you need to. If you make a complaint about the care home this should not affect the attitude of staff at the care home towards you.

If you have a concern or complaint about a care home and prefer to tell someone confidentially you can tell the Care Quality Commission who will deal with your complaint:

The council is striving to provide you with quality services you deserve and to help us do this; we need you to tell us what you think about the care services you receive. You can make a complaint, compliment, comment or suggestion about the care home or the help which you have received from us.

You can do this by contacting the Complaints Team: Telephone: 01302 736000 Fax: 01302 737510 Email: comments&complaints@doncaster.gov.uk Website: www.doncaster.gov.uk

CQC National Correspondence Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA

Customer Services Performance Team PO Box 251, Civic Office, Waterdale, Doncaster DN1 3BU

Telephone: 03000 616161 Email: enquiries@cqc.org.uk Website: www.cqc.org.uk

You can also visit any of Doncaster Council’s Customer Service Centres, receptions and offices, or use Doncaster Link.

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If you are not satisfied with the councils response you can contact: The Local Government Ombudsman, PO Box 4771, Coventry CV4 0EH Telephone: 0300 061 0614 Fax: 024 7682 0001 Text: “call back” To: 07624 804323 Email: advice@lgo.org.uk

ROSE FARM

CARE HOME

Styrrup

Albany House Residential Home for the Elderly including Specialist Dementia Unit Albany House is situated in the centre of Woodlands village, north of Doncaster, within a short walking distance of all amenities and bus route to Doncaster Town Centre.

Albany House provides a comfortable environment with 24 hour care from highly skilled and motivated staff.

The majority of accommodation is on the ground floor with easy access to secure well tended gardens at the rear.

Within Albany House we have a specialist facility: Albany Court, offering quality dementia care.

5 Woodlands Road, Woodlands, Doncaster DN6 7JX Tel: 01302 723203 www.albanycare.co.uk

A Quality Care Home for the Elderly 24 Hour care by our trained staff in a friendly, homely atmosphere in which the resident truly feels “at home” At Rose Farm we offer Residential care in a truly outstanding location. In addition within our ‘Garden Wing’ we cater specifically for Dementia related illnesses, all within a purpose built unit.

15 minutes from Worksop, Retford or Doncaster

Tel: (01302) 744664 www.rosefarmhome.co.uk

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