Doncaster Care Homes Directory Autumn 2023 by Octagon D&M Ltd

www.doncaster.gov.uk Care Homes Directory Choosing where to live when I need support Autumn 2023 l 23rd Edition

• CQC rated: “Outstanding Quality of Care”

• Doncaster’s only care home to achieve the prestigious National Gold Standards Framework accreditation for End of Life care

• New purpose built ground floor bedrooms with shower ensuites

• All bedrooms with patio doors leading onto beautiful gardens

• Bedrooms with luxury Hammonds furniture with 42 inch Smart TVs

• Sky TV and internet

• Four individually landscaped gardens with fountains and tranquil patio areas

• Finalist in Pinder’s Care Home Design & Build Award!

• The finest care in one of the most luxury care homes in the country!

53 Bawtry Road, Doncaster, DN4 7AA Tel: 01302 535634 info@sandrockhouse.co.uk www.sandrockhouse.co.uk

Sherwood Care Homes

Contents Page

This

been

Octagon Design & Marketing Ltd in association with Doncaster Council at no cost to the council. Information can be made available in other formats such as Braille or Audio Tape on request. Please ask a member of our staff for more information, or if you need any other help or advice. Is this booklet for me? 4 What will this book tell me? 4 Exploring my options 4 How can I get help? 5 What is a care home? 5 Nursing and residential care homes – what is the difference? 5-6 Which type of care home is best for me? 6 How much will I have to pay? 6-7 Can I get help with the cost of my care home fees? 7 Funded Nursing Care and Continuing Healthcare 7 The Essential Standards of Quality and Safety you can expect 8 & 10 Doncaster Council’s Monitoring Standards 10 What should I ask and look for when visiting a care home? 12-17 The Doncaster Relatives and Residents Association 18 Family carers 19 Residential and nursing care homes in Doncaster 20-27 Residential and nursing care homes in each borough in Doncaster 28-29 Learning Disability Care Homes 30-33 Extra care and supported living services in Doncaster 34-36 Learning Disability Care Homes and extra care and supported living services in each borough in Doncaster 38-39 Safeguarding Adults 40-41 What should I do if I have a problem or complaint or I want to pay a compliment or make a suggestion? 42

Whilst every care has been taken to make sure the information in this publication is up to date it is not intended to be a complete and authoritative statement of the Law on the issues covered. The publishers and the promoters cannot accept responsibility for any loss arising from the use of information contained in this

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept any responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the service or products sold.

directory has

produced by

Is this booklet for me?

This booklet will help you if you, or a friend or relative:

• Are thinking of moving into care home? Or

• Need a short break in a care home

What will this booklet tell me?

The information in this booklet will tell you:

• Who you can contact if you need help and advice about residential and nursing care

• What a care home is

• What the difference is between a care home and a care home with nursing

• Things that you may like to consider if you are choosing or moving to a care home

• About paying care home fees

Exploring my options

Most people only consider residential care only after something alarming happens – perhaps a fall or leaving on the gas at the home.

Care homes are not always suitable or required and other options should be considered first.

Speak to our Adult Contact Team on 01302 737391 or by email

adultcontactteam@doncaster.gov.uk about a range of alternatives such as;

• Reablement or rehabilitation - after a stay in hospital

• Telecare – simple gadgets to help you live independently

• Home Adaptations – Making your home more suitable for your needs

How can I get help?

If you are considering moving to a care home, we can offer you a care assessment. Someone from the Adult contact team can talk with you about the kind of help that you may need and how we may be able to support you. You can still contact Doncaster Council’s Adult Contact Team and ask for a care assessment, if you prefer to arrange and pay for your own residential or nursing care.

If you think that you need our help

please ask for advice and a care assessment by contacting;Doncaster Council’s Adult Contact Team: Telephone: 01302 737391

Email: adultcontactteam@doncaster.gov.uk

You can also contact the Care Quality Commission if you would like more help or advice regarding specific care homes:

Telephone: 03000 616161

Email: enquiries@cqc.org.uk

What is a care home?

We believe that most older people want to be able to stay in their own homes as long as possible. With this in mind we offer a full range of community support to help people enjoy a happy and secure life in their homes and communities.

Sometimes people are not able to remain in their own homes even with the community support available. They may therefore consider moving into residential care as their next home.

Care homes can offer different types of care, such as residential care or nursing care. Some care homes provide specialist care for people who require extra support,

- for example dementia or other mental health illnesses.

Residential care is available all around Doncaster, allowing people to choose a home which is close to family and friends, or in an area of Doncaster that is familiar to them. Homes are operated by local authorities, private companies and charities.

Some care homes provide care only for Adults aged 18 to 65, whilst others provide care for older adults. When we talk about care homes in this booklet, we are talking about care homes which have been inspected and registered with the Care Quality Commission. (For further details please see page 10).

Nursing and residential care homes – what is the difference?

A residential care home offers accommodation, meals and personal caresuch as help with washing, dressing, meal times and going to the toilet. Residential homes offer care and support throughout the day and night. A nursing care home also offers accommodation, meals and personal

care, but the nursing care home also offers 24-hour presence of qualified nurses. Some care homes can offer both residential care and nursing care; these homes are >>

called “dual registration homes”.

Some homes offer specialist care- for example caring for people who have particular illnesses, such as Alzheimers or Parkinsons.

If you have had an assessment, you will have been told if you or your relative needs residential care, specialist care, or nursing care.

If you have any further questions

please contact Doncaster Council’s Adult Contact Team:

Telephone: 01302 737391

Email: adultcontactteam@doncaster.gov.uk

Which type of home is best for me?

It is important to choose the right type of care home, so that the care home can offer you the level of support that you need. Please ask us for advice or an assessment and we will talk to you, your carers and your family and friends, about the type of care home we think would best meet your needs. We may also involve Doncaster Clinical Commissioning Group if we think that you may need support with your healthcare needs.

Please contact us for our advice and a care assessment by telephoning or emailing Doncaster Council’s Adult Contact Team:

Telephone: 01302 737391

Email: adultcontactteam@doncaster.gov.uk

You can also contact the Care Quality Commission if you would like more help or advice regarding specific care homes:

Telephone: 03000 616161

Email: enquiries@cqc.org.uk

How much will I have to pay?

In Doncaster, each year the council sets rates for residential and nursing care home fees. There are different prices for residential care, nursing care and specialist care, and Doncaster also pay a premium to any homes. For fee information please contact our Adult Contact Team on 01302 737391 or by email adultcontactteam@doncaster.gov.uk as fees will

depend on your circumstances and whether you’ve been assessed as needing support and have been allocated resources to meet that need. Some care homes offer certain improved rooms in addition to their standard rooms. This may be due to the room’s larger size or having access to a private conservatory or bathroom, for example, and the care

home may charge a higher price than the council has agreed it will pay. If such a room is available and you choose to move into it, then a friend, relative or other person will

have to pay the extra amount to meet the price which the care home charges. This is called a Third Party Top Up. You cannot pay a Top up from your own income/assets.

Can I get help with the cost of my care home fees?

If you want us to help fund your care home fees you will need to have a care assessment. We will only fund your care if, following your care assessment, we agree that you need residential or nursing care.

The council will carry out a financial assessment to work out the contribution you can make towards the cost of your care. This is done by looking at the benefits you receive and the value of your capital / assets.

In order to do this it is necessary for you to provide full, accurate and up to date information about your financial circumstances.

If you don’t provide this information then the council may not be able to work out the level

of financial assistance to be given, therefore a standard or full cost charge would be applied.

If you have total assets which are valued at more than £23,250 you will not be entitled to financial support from the council. Total assets valued at less than £14,250 will be ignored and you may be entitled to some financial support from the council.

If you have total assets valued between £14,250 and £23,250 then you may still be entitled to some financial support from the council but the value of your assets will affect the amount of support provided. These figures are reviewed in April of each year.

For free, confidential and independent fees advice contact First Stop on 0800 377 7070.

Funded Nursing Care and Continuing Healthcare

Funded Nursing Care

If you need a care home with nursing, the NHS will pay a contribution to your care; this is called Funded Nursing Care. The NHS pays this money directly to the care home to cover the costs of a nurse to be available at all times.

(High Band only applies for people who lived in a care home with nursing before 1 October 2007 and whose needs were assessed as High Band.)

NHS Continuing Healthcare

If you have some health needs you may also be eligible for funding from the NHS to pay

for some or all of your residential fees. Your care team, including an NHS nurse and a council care worker, will jointly assess your health and social care needs to determine if you may be eligible.

For more information about NHS Continuing Healthcare and Funded Nursing Care:

Telephone: 01302 566356

Email: donccg.doncastercontinuingcare@nhs.net Website: www.dh.gov.uk/en/Social Care/Deliveringadultsocialcare/ Continuingcare/index

From 1 October 2010, health and social care providers have been responsible for ensuring their services meet the Care Quality Commissions Essential Standards of Quality and Safety. The Care Quality Commission (CQC) will register, and therefore license, care services if they meet essential standards and monitor them to make sure they continue to do so. CQC have a wide range of actions they can take if they find care services are not meeting essential standards.

The essential standards

1. You can expect to be involved and told what’s happening at every stage of your care

• You will always be involved in discussions about your care and treatment, and your privacy and dignity will be respected by all staff.

• You will be given opportunities, encouragement and support to promote your independence.

• You will be able to agree or reject any type of examination, care, treatment or support before you receive it.

2. You can expect care, treatment and support that meets your needs

• Your personal needs will be assessed to make sure you get care that is safe and supports your rights.

• You will get the food and drink you need to meet your dietary needs.

• You will get safe and co-ordinated care where more than one care provider is involved or if you are moved between services.

3. You can expect to be safe

• You will be protected from abuse or the risk of abuse, and staff will respect your human rights.

• You will be cared for in a clean environment where you are protected from infection.

• You will get the medicines you need, when you need them, and in a safe way.

• You will be cared for in a safe and accessible place that will help you as you recover.

• You will not be harmed by unsafe or unsuitable equipment.

4. You can expect to be cared for by qualified staff

• Your health and welfare needs are met by staff who are properly qualified.

• There will always be enough members of staff available to keep you safe and meet your health and welfare needs.

• You will be looked after by staff who are well managed and have the chance to develop and improve their skills.

5. You can expect your care provider to constantly check the quality of its services

• Your care provider will continuously monitor the quality of its services to make sure you are safe.

• If you, or someone acting on your behalf makes a complaint, you will be listened to and it will be acted upon properly.

• Your personal records, including medical records, will be accurate and kept safe and confidential.

8 >>

The essential standards of quality and safety you can expect

Wyndthorpe Hall and Gardens Care Home

Situated in the quaint and historic town of Dunsville, in generous private grounds sits Wyndthorpe Hall and Gardens Care Home. Comprising of two buildings, one being a grade two listed 18th century mansion which houses a dome ceiling and has been converted sympathetically. The second being a beautiful red brick purpose-built building with an idyllic walled garden. Both providing a high standard of person centred care in a home from home setting for our clients.

✔ We offer long term residential, dementia and nursing care.

✔ We also provide day care and short term/respite stays to give home carers a well-earned break.

✔ All meals are home cooked and freshly prepared by our cooks. Daily menu choices are available, and all special diets are catered for.

✔ There is a hair salon on site which is visited regularly by a professional hairdresser.

✔ Chiropody, eye testing service and other complementary therapies are also available by arrangement.

✔ We have a full time personal activities leader who provides a varied programme of activities for our clients varying from one to one, group activities, regular outings and frequent fundraising events throughout the year.

Wyndthorpe Hall and Gardens Care Home, High Street, Dunsville, Doncaster, DN7 4DB 01302 884650 01302 881801 wyndthorpehall.office@gmail.com

How does this system work?

• CQC look at the care you get rather than at systems and processes.

• CQC listen to what you’ve got to say about your treatment, care and support. CQC want you to have a bigger say in how they decide whether care services are meeting essential standards.

• CQC check how care services are meeting essential standards now, rather than in the past.

• CQC have a wide range of powers that allow them to act if they find that a care service is not meeting essential standards.

• CQC update their website when there are changes to report about checks, improvements or concerns.

All adult care homes are going through

a transitional registration process at the moment to determine if they are compliant with the new standards. From this CQC will have a new system for undertaking Compliance Reviews.

For more information about how any care home within this guide is doing based on these new standards or on the previous star rating system please go to

http://www.cqc.org.uk/findcareservices.cfm or contact them using the following:

Care Quality Commission

National Correspondence

Citygate, Gallowgate, Newcastle upon Tyne

NE1 4PA

Telephone: 03000 616161

Fax: 03000 616171

Email: enquiries@cqc.org.uk

Doncaster Council’s Monitoring Standards

Doncaster Council contracts with a number of private residential and nursing homes within the borough.

There is a dedicated contracts team. Within this team there are specific contract monitoring officers whose role is to ensure the principles of residential care, which are choice, dignity, fulfilment, independence, privacy and rights associated with citizenship are upheld.

The contract monitoring officers:

• Have the right to visit contracted care homes at any time without giving prior notice. Their role is to:

• Monitor, evaluate and carry out quality audits on all private sector homes on a regular basis.

• Listen to the views of residents, families and or representatives.

• Actively link with other professionals e.g. District Nurses, Environmental Health and Infection Control Nurses.

The local authority takes positive steps to ensure the delivery of services are to the standards set out in the contractual agreement, alongside the Essential Standards of Quality and Safety.

• Day care, short and long-term respite care

• 24 hour care and support

• call system in all rooms

• home cooking - special diets catered for

• television room

• outings & entertainment

Tel: 01302 327 004

11 Avenue Road, Doncaster DN2 4AH

What should I ask and look for when visiting a care home?

This checklist gives suggested questions to ask and things to look for when visiting potential homes.

It’s a good idea to photocopy this checklist so you can use it for each home or scheme you visit. This list is not exhaustive and there may be additional questions you would like to ask. It may be helpful to visit the home or scheme more than once, perhaps at different times of the day.

You should ask Care Quality Commission

or the individual care home that you are interested in for a copy of their latest inspection report. You can also speak to the inspector prior to visiting a home.

The following are just suggestions of what to look for when you are choosing a home, but there will be other things that are important to you. Do ask about them because this will help you make the right choice. It is important to ask the residents, as well as the staff, about life in the home. Use this handy comparison table to asses which care home might be more suitable.

treat the residents in

manner and respect their wishes on how they would like to be addressed (eg, as Mr or Mrs or by first name)?

adequate members of staff on duty to give enough individual attention?

people of a similar age to you, with similar interests, who you will be able to get to know further?

Name of care home Care home A: ............................................................................................................................ Care home B: ............................................................................................................................ Care home C: ............................................................................................................................ Care home D: Care home E: First Impressions A B C D E Does it have a friendly and welcoming atmosphere? ■ ■ ■ ■ ■ Do the staff ask about you and your interests? ■ ■ ■ ■ ■ Is it well decorated and well kept? ■ ■ ■ ■ ■ Does it look and smell ok? ■ ■ ■ ■ ■ Does it seem a comfortable temperature for you and other residents? ■ ■ ■ ■ ■ Do staff

■ ■ ■ ■ ■ Are staff caring and attentive towards residents? ■ ■ ■ ■ ■ Are there

■ ■ ■ ■ ■ Are staff

and

■ ■ ■ ■ ■ Are there

■ ■ ■ ■ ■ Are the other residents active and content? ■ ■ ■ ■ ■

a friendly

trained, experienced

qualified?

Are there local facilities near the home, such as shops, places of religious worship or pubs that you will be able to access?

Does it have its own transport to enable you to get around, or is public transport easily accessible?

Will it be easy for you to keep in touch with your friends and family?

there parking for your friends and family when they visit?

easy

hearing

arranged in a comfortable way?

What are the homes policies on things such as alcohol, smoking and pets?

part

13 The Building A B C D E Is there a garden that the residents can access safely? ■ ■ ■ ■ ■ Are there smoke detectors or fire extinguishers

the building? ■ ■ ■ ■ ■ Are fire exits and escape routes clearly marked? ■ ■ ■ ■ ■ Can wheelchair users move around it

there is

floor,

lifts? ■ ■ ■ ■ ■ Is there adequate wheelchair storage? ■ ■ ■ ■ ■ Are there call bells in the bedrooms and communal areas? ■ ■ ■ ■ ■ Are corridors and stairs suitable for people with

(for

handrails

a different colour)? ■ ■ ■ ■ ■ Communal rooms A B C D E Is there a choice of lounges? ■ ■ ■ ■ ■ Is there more than one TV room? ■ ■ ■ ■ ■ Is there a quiet room with no TV? ■ ■ ■ ■ ■ Is there a loop facility

the television? ■ ■ ■ ■ ■

■ ■ ■ ■ ■

visible throughout

easily? If

more than one

are there

sight impairment

get around easily

example

painted

so that people who are hard of

can hear

Is the furniture in the communal areas

■ ■ ■ ■ ■ Is

■ ■ ■ ■ ■ Location A B C D E

■ ■ ■ ■ ■

■ ■ ■ ■ ■ Bathrooms A B C D E Is there an en suite? ■ ■ ■ ■ ■ Are there toilets within easy reach of

facilities? ■ ■ ■ ■ ■ Are the toilets, baths and showers

■ ■ ■ ■ ■

there a residents’ committee or group that you can be

of if you wish?

all communal

adapted to make them

and private for residents to use?

are there screens for privacy, and can you meet the other person beforehand to see if you get on?

What would happen if you did not get along with the person you were sharing with? Would there be an alternative room available?

there adequate power points to be able to plug in all your electrical items, such as lamps, radio?

14 Name of care home Care home A: ............................................................................................................................ Care home B: ............................................................................................................................ Care home C: Care home D: Care home E: Bedrooms A B C D E Can you have a single room if you want one? ■ ■ ■ ■ ■ Do the rooms have their own bathroom and toilet en suite? ■ ■ ■ ■ ■

you

■ ■ ■ ■ ■

■ ■ ■ ■ ■ Are rooms available for married couples? ■ ■ ■ ■ ■ Are you able to

■ ■ ■ ■ ■ Are you able to lock the door to your room? ■ ■ ■ ■ ■ Are you able to have a telephone in your room? ■ ■ ■ ■ ■

■ ■ ■ ■ ■ Personal possessions A B C D E Is there a secure place where valuables can be kept? ■ ■ ■ ■ ■ Does the home take

for insuring residents’ possessions? ■ ■ ■ ■ ■ Are you allowed to bring pets with you? ■ ■ ■ ■ ■ Are you able to influence what happens there? A B C D E Is there an additional member of staff whose job is to take special interest in your welfare? ■ ■ ■ ■ ■ Can you go to bed when you want to? ■ ■ ■ ■ ■ How often will your room be cleaned? ■ ■ ■ ■ ■ Can you help around the building if you want to? ■ ■ ■ ■ ■ Is it possible to buy items such as stamps, sweets and newspapers? ■ ■ ■ ■ ■ Is there a telephone that you can use in private and

special

■ ■ ■ ■ ■

have

a room,

bring some of your own furniture and personal belongings to personalise your room?

Are

responsibility

that meets any

requirements you may have (such as amplification)?

your health gets worse can you continue

live there, with increased support from staff?

15 Personal care A B C D E Can you have a say in the way you are looked after/helped? ■ ■ ■ ■ ■ Can your friends and family have a say in your care plan if

would like them to? ■ ■ ■ ■ ■ Is there help with personal care if you require it (eg washing, bathing, going to the toilet)? ■ ■ ■ ■ ■ Can relatives or friends help you with personal care

you wish? ■ ■ ■ ■ ■ Do any of the

• Dentist • Chiropodist • Opticians • Hairdresser/barber ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ If

■ ■ ■ ■ ■ What aids does the home provide? ■ ■ ■ ■ ■ Would your family/friends be invited to a review of

care needs? ■ ■ ■ ■ ■ Meals A B C D E Can you have your meals in

you

■ ■ ■ ■ ■ Is it

meals

than

times? ■ ■ ■ ■ ■ Are you

you want? ■ ■ ■ ■ ■ What time

day

■ ■ ■ ■ ■ Do today’s menus

of dishes? ■ ■ ■ ■ ■ Do the menus seem

well balanced

nutritious? ■ ■ ■ ■ ■ Can special diets be catered for? ■ ■ ■ ■ ■ Can menus include food that you particularly like? ■ ■ ■ ■ ■ Are the timing of meals flexible? ■ ■ ■ ■ ■ Leisure activities A B C D E Is there an activities co-ordinator? ■ ■ ■ ■ ■ Would you be able to carry on your existing hobbies or activities? ■ ■ ■ ■ ■ Are there new activities that you could get involved in,

classes held? ■ ■ ■ ■ ■ Are there regular social events and activities? ■ ■ ■ ■ ■

you

following visit the home regularly?

your

your own room if

desire?

possible

have

other

at set

able

have or make a snack whenever

is the last meal of the

served?

give a choice

to you to be

and

are regular

Running of the home

Is there a regular (eg monthly) Residents and/or Relatives meeting?

Who runs the home?

Are they the owner or manager?

How long have they been running it?

When can they be contacted? What happens if you need to contact them outside of their normal working hours?

How many residents are there?

What arrangements are there in place for making sure that people are safe in the event of a fire?

How many staff are there on duty?

• In the morning?

• In the afternoon?

• In the evening?

• At night?

How many staff have left and how many new staff have they had in the last year?

Are staff suitably qualified and experienced?

Are night staff awake or on call?

What qualifications do staff have?

What training do staff receive?

Religion

Does the home have facilities or services to enable your spiritual and cultural needs to be met?

16 Name of care home Care home A: ............................................................................................................................ Care home B: Care home C: Care home D: Care home E: ............................................................................................................................

A B C D E

Are there specific visiting times or can family and friends visit without restriction?

Will you be able to spend time with your friends and family in private?

Can you make and/or offer your visitors a drink or snack?

Can visitors stay for a meal?

Terms and conditions

Is there a written contract?

Are you able to see a copy before moving in?

Can you have a trial period, and how long will this last?

If you decide that you no longer want to stay there how much notice would you need to give?

What is the weekly charge for the care you need?

What does this charge cover?

Are there any additional charges payable, and, if so, what do these cover?

Are fees payable in advance or arrears, and are they payable weekly or monthly?

How often do the fees increase, and how is this increase decided?

What happens to your room if you have to go into hospital?

In what circumstances might you be asked to leave the home?

Does the home accept the fee rates paid by Doncaster Council? If not will a top-up be payable?

What happens if you run out of funds?

What happens if you are unhappy after you have moved in?

How do you make a complaint?

How can you make a compliment or a suggestion if you would like something to be changed?

17 Visitors A B C D E

A B C D E

Problems A B C D E

The Doncaster Relatives and Residents Association

The DRRA is a voluntary support group for residents in nursing homes, residential homes and long stay hospitals, and the relatives of those residents. The group holds monthly meetings at Changing Lives, The Women’s Centre on Prince’s Street. Meetings are held on the third Wednesday of each month, 7.00pm - 9.00pm, please call to confirm the meeting times. Of the 500,000 elderly people in the UK who live in this type of care, 2,000 are in the Doncaster area. At some time, this, and the quality of life in the homes, could affect you.

The Relatives & Residents National Association was founded in 1992 by a group of people who were relatives or close friends of elderly people in care homes. They had experienced and understood the practical and emotional difficulties relatives often encounter.

Many relatives have problems in coming to terms with the change in their own roles, for especially if they have been caring themselves for a long time. Some want to talk about their feelings of guilt. Some are concerned when care is not what they had expected but do not want to complain when they can see the pressures on staff. Some are worried about money.

Doncaster relatives and friends of elderly in care, decided to form our group, which launched in May 1999. We meet each month providing:

• A listening ear

• Practical advice about problems

• The ability to raise issues with homes, local and health authorities and Government departments

• An opportunity to work with homes and others in ensuring the highest possible standards of care

• A chance to join a local group

• A regular contact

• Information about publications, conferences and presentations

• The opportunity to take part in surveys, consultations and opinion gathering. Our meetings are also open to home managers, owners, local authorities and members of other local groups.

We actively network with Carers UK, the Alzheimer’s Society, Doncaster Partnership for Carers and Healthwatch Doncaster. Our members include nursing professionals involved in various activities, members of the Carer’s Forum and former home lay assessors. We are, and have been, consulted on many issues due to the many changes in Social Care and the Health Authority, e.g. CCG’s and their trust status, hospital mergers, Carer’s Charter, Carer’s Strategy, Doncaster Equity Plan and NHS Doncaster. National Advice Line: 020 7359 8136

Mon - Fri: 9.30am - 4.30pm

Doncaster Association: 01302 744459 or 01302 782697

Family carers

Are you a Carer?

It is recognised that the support carers provide to the person they care for on a daily basis can help that person live independently in their own home for longer. However, caring can be physically and mentally exhausting and emotionally draining.

The needs of the person being cared for can change over time, or they can decline very quickly. Before you realise it you could find yourself in a position where the person you care for is no longer able to look after themselves and, for whatever reason, you are no longer able to provide the care they need to manage on a daily basis. More often than not it is only when a crisis situation arises that carers contact social care services. However, it’s better for all concerned to look at all the options available before a crisis arises, residential or nursing care being one option.

As a carer, considering residential or nursing care with and for the person you care for can be extremely difficult. You will experience many feelings during this period such as guilt because you can no longer cope, so you may feel you are letting the person you care for down. It is important to know that you can only do so much as a carer and that the emotions you are experiencing are normal. The important thing is to get support to help you and the person you care for make the right decision.

What options are available?

It is important that you and the person that you care for explore all the options available to you. Social care services can help you do this. There may be more help that can be made available in your home that will help you both, such as equipment and/or, perhaps, more regular short breaks in a residential care home for the person you care for to give you time for yourself.

It is important, where possible, to talk through the options with the person you care for. If residential care is an option, perhaps the only realistic one, there may be a residential home close by that you may wish to visit together and perhaps the person you care for would like to have a trial stay. There may be people in the home that you know. The care home staff will also be able to tell you how you can be involved and what you can expect from them. This may help you both feel better about the situation.

However, if the person you care for is reluctant to discuss the situation or you are finding it difficult to progress with the move into residential care, then you may consider talking it through with a social worker, if the person you care for has one, or your GP. There are also local organisations that can help such as the local carers centre or the branch of the Relatives and Residents Association 01302 744459 or 01302 782697.

Residential and nursing care homes in Doncaster

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

03000 616161 Email: enquiries@cqc.org.uk

Telephone:

20 Home name and address Owner Telephone Classification and number of permanent beds Adeline House Care Home Queen Street, Thorne, Doncaster, DN8 5AQ Every Sensation Care Ltd (01405) 815512 Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia), Caring for adults under 65 yrs, Physical disabilities 40 beds Albany House 5 Woodlands Road, Woodlands, Doncaster, DN6 7JX Sunflower Healthcare (01302) 723203 Residential, Residential Complex Care (dementia) 40 beds Amphion View 19 Avenue Road, Wheatley, Doncaster, DN2 4AQ Amphion View Ltd (01302) 595959 Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia) 35 beds Anchor House 11 Avenue Road, Wheatley, Doncaster, DN2 4AH Authentic Care Services Ltd (01302) 327004 Residential 23 beds Bennfield House 65 King Edward Road, Thorne, Doncaster, DN8 4DE Bennfield House Limited (01405) 812663 Residential, Residential Complex Care (dementia), Nursing Complex Care (dementia), Caring for adults under 65 yrs Mental health conditions 27 beds Benton House Gattison Lane, Rossington, Doncaster, DN11 0EZ Select Healthcare Group (01302) 864979 Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia) 34 beds

For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Please contact the individual home to see if respite care is available. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Cedars

Dr Anderson Lodge East Lane, Stainforth, Doncaster, DN7 5DY

name and address Owner Telephone Classification and number of permanent beds

Home

Wilfrid’s Road,

Doncaster,

6AH Burlington Care Homes Ltd (01302) 534273 Residential, Residential Complex Care (dementia) 40 beds

Cantley Grange St

Cantley,

DN4

Home Cedar Road,

Doncaster,

9HU Wood Care Group (01302) 310668 Residential, Residential Complex Care (dementia) 66 beds

Care

Balby,

DN4

Residential Home Central Avenue,

0AR Bestcare UK Limited (Subsidiary of Bondcare) (01302) 872147 Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs

beds

Chapel Garth EMI

Bentley, Doncaster, DN5

Nursing

154

Doncaster Property Investment Fund Ltd (01302) 724815 Residential, Residential Complex Care (dementia) 33 beds

House Care Home West Road, Mexborough, Doncaster, S64 9NL Crown Care VI Limited (01709) 578889 Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia), Caring for adults under 65 yrs, Mental health conditions, Physical disabilities

beds

China Cottage

Home

Owston Road, Carcroft, Doncaster, DN6 8EA

Clarence

Serenity One Ltd (01302) 350003 Residential, Residential Complex Care (dementia),

disabilities

impairments

beds 21

Nursing, Nursing Complex Care (dementia), Caring for adults under 65 yrs Physical

Sensory

Residential and nursing care homes in Doncaster

22 Home name and address Owner Telephone Classification and number of permanent beds Dunniwood Lodge 229-231 Bawtry Road, Bessacarr, Doncaster, DN4 7AL Each Other Care (01302) 370457 Residential, Residential Complex Care (dementia) Physical disabilities

beds

Park Care Home Great North Road, Woodlands, Doncaster,

7TZ Bond Care (Darrington) Limited (01302) 725272 Residential, Residential Complex Care (dementia), Nursing, Nursing

Care (dementia), Caring for adults

65 yrs,

disabilities, Sensory impairments

beds

Lodge

House Lane, Armthorpe,

Yorkshire Property Investment Fund Limited (01302) 834643

Residential Complex Care (dementia),

disabilities

Elm

DN6

Complex

under

Physical

Ernelesthorp Manor &

Cow

Doncaster, DN3 3EE

Residential,

Nursing, Nursing Complex Care (dementia), Caring for adults under 65 yrs, Physical

beds

Park Care Home

Street,

Trust Care Limited (01709) 863327 Residential, Residential Complex Care (dementia),

Disabilities 40 beds

House

Lane,

0NQ Runwood Homes Limited (01302) 864993

impairments

beds

Flower

Rossington

Denaby, Doncaster, DN12 4BT

Nursing, Nursing Complex Care (dementia), Physical

Gattison

Rossington, Doncaster, DN11

Residential, Residential Complex Care (dementia), Physical Disabilities, Sensory

Anchor Carehomes Limited (01302) 847570 Residential,

Care

beds

Hatfield House Crookes Broom Lane, Hatfield, Doncaster, DN7 6JH

Residential Complex

(dementia) 49

Liberty House Goodison Boulevard, Cantley, Doncaster, DN4 6EJ

Susan Leigh & Stephen Oldale

(01405) 740777

19 Manor Road, Hatfield, Doncaster, DN7 6BH

Laso Health Care Ltd (01302) 350877

Home name and address Owner Telephone Classification and number of permanent beds

Countrywide Healthcare Limited (01709) 866610 Residential,

Countrywide Healthcare Limited (01709)

Residential,

(dementia) 40

Runwood Homes Limited (01302)

Residential Dementia 70 beds

Runwood

(01302)

Residential,

Headingley Court Headingley Way, Edlington, Doncaster, DN12 1SB

Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia), Caring for adults under 65 yrs, Physical disabilities 25 beds Headingley Park Headingley Way, Edlington, Doncaster, DN12 1SB

862542

Residential Complex Care

beds Ivy Court 12-14 Greenfield Ln, Doncaster DN4 0PT

492323

Homes Limited

952005

Residential Complex Care (dementia), Caring for adults over 65 yrs, Dementia 81 beds

Lockermarsh Residential Home 36 Ellison Street, Thorne, Doncaster, DN8 5LH Residential 24

beds

Manor View Care Home (including Church View)

Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia), Caring for adults under 65 yrs, Mental health conditions, Physical disabilities, Sensory impairments 54 beds

Residential and nursing care homes in Doncaster

24 Home name and address Owner Telephone Classification and number of permanent beds Northfield Care Centre Chace Court, Thorne, Doncaster, DN8 4BW MPS Care Group 01405 816042 Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia), Caring for adults under 65 yrs, Eating disorders, Mental health conditions, Physical disabilities, Sensory impairments 80 beds Oaklands Care Home 82 Bawtry Road, Bessacarr, Doncaster, DN4 7BQ Trust Care Limited (01302) 535386 Residential 34 beds Oldfield House Oldfield Lane, Stainforth, Doncaster DN7 5ND Runwood Homes Limited (01302) 351410 Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs, Physical disabilities, Sensory impairments 33 beds Rock House Residential Home Bawtry Road, Tickhill, Doncaster, DN11 9EZ Rock House Residential Home LimitedAndrew Pass (01302) 750225 Residential, Residential Complex Care (dementia) 57 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Home name and address Owner Telephone Classification and number of permanent beds Rowena House Old Road, Conisborough, Doncaster DN12 3LX Runwood Homes Limited (01709) 862331 Residential, Residential

Care (dementia).

for adults

yrs 40 beds

House Residential Care Home 53 Bawtry Road, Bessacarr, Doncaster DN4 7AA Sherwood Care Homes Ltd (01302) 535634 Residential 37 beds St

Nursing Home 99

Staffing Services Ltd (01302) 342639 Residential,

Residential Home High Street,

Seth Homes Limited (01302) 882148 Residential, Residential Complex Care (dementia)

beds

Complex

Caring

under 65

Sandrock

Marys

Thorne Road, Doncaster, DN1 2JT Saroia

Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia), Caring for adults under

yrs 56 beds Stoneacre Lodge

Dunsville, Doncaster, DN7 4BS

Residential and nursing care homes in Doncaster

26 Home name and address Owner Telephone Classification and number of permanent beds Swallow Wood Wath Road, Mexborough, Doncaster, S64 9RQ Methodist Homes (01709) 571477 Residential, Nursing, Caring for adults under 65 yrs 38 beds The Beeches Beech Road, Armthorpe, Doncaster, DN3 2DZ HC-One limited (01302) 300312 Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs 32 beds The Dale Residential Home Dale Road, Conisbrough, Doncaster DN12 3BZ Mr Valentine Kearns & Mrs Alice Kearns (01709) 862176 Residential 14 beds The Laurels Care Home High Street, Norton, Doncaster, DN6 9EU Trust Care Limited (01302) 709691 Residential, Nursing, Physical Disabilities 50 beds The Old Rectory Nursing Home Church Street, Armthorpe, Doncaster, DN3 3AD The Old Rectory Nursing Home (Doncaster) Ltd (01302) 832032 Residential, Nursing, Physical Disabilities 36 beds The Parklands Care Home 26 Ellison Street, Thorne, Doncaster, DN8 5LD Parklands Care Services Limited (01405) 812233 Residential, Residential Complex Care (dementia) 40 beds

27 Home name and address Owner Telephone Classification and number of permanent beds The Richmond Allendale Road, Sprotbrough, Doncaster, DN5 8BS Crown Care IV Limited (01302) 782735 Residential, Residential Complex Care (dementia), Nursing,

Care (dementia), Caring

Mental health conditions

Nursing Complex

for adults under 65 yrs

beds

Royal Care Home Queen Mary’s Road, New Rossington, Doncaster,

0SN Crown Care IV Limited (01302) 863764

Complex Care (dementia)

The

DN11

Residential, Residential

Nursing, Nursing Complex Care (dementia), Caring for adults under 65 yrs, Mental health conditions

beds Thorndene Residential Home 107 Thorne Road, Doncaster, DN2 5BE Presidential Care Ltd (01302) 327307 Residential, Residential Complex Care (dementia), Homecare agencies,

yrs,

Sensory impairments 22 beds Town Moor House 1/2 Town Moor Avenue, Doncaster, DN2 6BL Trust Care Limited (01302) 368573 Residential, Residential Complex Care (dementia) 28 beds

Care Home 61 Bawtry Road, Bessacarr, Doncaster DN4 7AD Trust Care Limited (01302) 535441 Residential 34 beds

Hall & Gardens Care Home High Street,

4DB Parklands Care Services Limited (01302) 888141 (01302) 884650 Residential, Residential Complex Care (dementia), Nursing, Nursing Complex Care (dementia), Sensory impairments

beds (35

44 split)

Caring for adults under 65

Mental health conditions, Physical disabilities,

Woodlea

Wyndthorpe

Dunsville, Doncaster, DN7

Residential and nursing care homes in each borough in Doncaster

Auckley

Austerfield

Bawtry

Bessecarr

Blaxton

Braithwell

Branton

Cantley

Finningley

Hayfield Green

Loversall

Micklebring

New Rossington

Old Rossington

Old Cantley

Stainton

Tickhill

Wadworth

Benton House P20

Cantley Grange P21

Dunniwood Lodge P22

Gattison House P22

Liberty House P23

Oaklands P24

Rock House P24

The Royal Care Home P27

Sandrock House P25

Woodlea P27

Barnburgh

Cadeby

Clifton

Conisbrough

Denaby

Edlington

Harlington

High Melton

Mexborough

Old Denaby

Old Edlington

Sprotbrough

Warmsworth

Clarence House P21

The Dale P26

Flower Park P22

Headingley Court P23

Headingley Park P23

The Richmond P27

Rowena House P25

Swallow Wood P26

Balby

Belle Vue

Bennetthorpe

Clay Lane

Hexthorpe

Hyde Park

Intake

Lakeside

Lower Wheatley

Town Moor

Wheatley

Woodfield Plantation

Urban

Anchor House P20

Amphion View P20

Cedars Care

Home P21

Ivy Court P23

St Mary’s Nursing

Home & Lodge P25

Thornedene

Residential Home P27

Town Moor House P27

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Area/ borough Residential or nursing care home Area/ borough Residential or nursing care home

West

South

Adwick-upon-Dearne

For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Adwick-le-Street

Arksey

Askern

Bentley

Brodsworth

Burghwallis

Campsall

Carcroft

Clayton

Cusworth

Fenwick

Hampole & Skelbrooke

Hickleton

Highfield

Hooton Pagnall

Marr

Moss

Norton

Owston

Scawsby

Scawthorpe

Skellow

Sutton

Thorpe-in-Balne

Toll Bar

Woodlands

York Road

Albany House P20

Chapel Garth P21

China Cottage P21

Elm Park Care

Home P242

The Laurels P26

Armthorpe

Barnby Dunn

Braithwaite

Dunscroft

Dunsville

Edenthorpe

Fishlake

Hatfield

Hatfield Woodhouse

Kirk Bramwith

Kirk Sandall

Moorends

Stainforth

Sykehouse

Thorne

Adeline House P20

The Beeches P26

Bennfield House P20

Dr Anderson Lodge P21

Ernelsthorp Manor & Lodge P22

Hatfield House P22

Lockermarsh P23

Manor View P23

Northfield Care Centre P23

The Old Rectory P26

Oldfield House P24

The Parklands P26

Stoneacre Lodge P25

Wyndthorpe Hall & Gardens P27

borough Residential or nursing care home

East

Area/

North

Learning Disability Care Homes

19 Lower Dolcliffe Road Mexborough, S64 9PA

2 Jubilee Close Woodfield House, Tickhill Road, Doncaster, DN4

8-10 Woodfield Road Balby,

for adults under 65 yrs, Physical disabilities, Mental health conditions

Amersall Court

Amersall Road, Scawthorpe, Doncaster, South Yorkshire, DN5 9GB

Ashdale House

8 Samuel Street, Balby, Doncaster, DN4 9AF

Beech Tree Hall

Marsh Lane, Arksey, Doncaster, South Yorkshire, DN5 0SQ

Bennetthorpe House

68 Bennetthorpe, Bennetthorpe, Doncaster, South Yorkshire, DN4 6AD

Caring for adults over 65 yrs, Physical

Learning disabilities, Caring for adults under 65 yrs, Mental health conditions 2

Home name and address Owner Telephone Type of service, category type and number of CQC registered beds

Friends Care Homes Ltd (01709) 321526

homes,

bed

Residential

Learning disabilities, Caring for adults under 65 yrs 1

Doncaster

Humber NHS

Trust (01302) 796106

agencies,

8QN Rotherham

and South

Foundation

Homecare

Learning disabilities, Caring for adults over 65 yrs

8EW Quarryfields Health Care Limited (01302) 850750

homes,

yrs,

bed

Woodfield Road Doncaster, DN4

Nursing

Learning disabilities, Caring for adults under 65

Caring for adults over 65 yrs, Mental health conditions 1

Quarryfields Health Care Limited (01302) 850750

homes,

Doncaster, DN4 8EP

Nursing

Caring

beds

DMBC (01302) 781857

homes,

yrs,

disabilities

beds

Residential

Learning disabilities, Caring for adults under 65

Virtue Health Services Ltd 07450 855500 Residential homes,

Caring

Learning disabilities,

for children (0 - 18yrs), Dementia

beds

Mr Donald Smith (01302) 875001 Residential homes,

yrs

beds

Learning disabilities, Caring for adults under 65

Active Care Homes Ltd (01302) 367672

homes,

beds

Residential

Broomhouse Mews

97A Broomhouse Lane, Edlington, Doncaster, South Yorkshire, DN12 1EH

Cantley House 12 Woodcross Avenue, Cantley, Doncaster, South Yorkshire, DN4 6RU

Community Places – Clifton Drive Clifton Drive, Sprotbrough, Doncaster, DN5 7NL

Crumble Cottage 14 Woodsett Walk, Conisbrough, Doncaster, DN12 3BH

Danescourt

1 Rectory Gardens, Thorne Road, Doncaster, DN1 2JU

Eden Lodge East Avenue, Stainforth, Doncaster, South Yorkshire, DN7 5HH

Hamilton Lodge Carr House Road, Hyde Park, Doncaster, South Yorkshire, DN4 5HP

Harry Priestley House 30 Fieldside, Thorne, Doncaster, South Yorkshire, DN8 4BD

Heathcotes (Balby) 44 Samuel Street, Balby, Doncaster, South Yorkshire, DN4 9AF

Residential homes, Learning disabilities, Caring for adults under 65 yrs, Mental health conditions

2 beds

Residential

Learning disabilities, Caring for adults under 65 yrs, Mental health conditions

Learning disabilities, Physical disabilities, Mental health conditions

Learning disabilities, Caring for adults under 65 yrs, Mental health conditions

Learning disabilities, Caring for adults under 65 yrs, Caring for adults over 65 yrs 10

Learning disabilities, Caring for adults under 65 yrs, Physical disabilities, Eating disorders

Learning disabilities, Caring for adults under 65 yrs, Caring for adults over 65 yrs

Learning disabilities, Caring for adults under 65 yrs, Mental health conditions 8 beds

Owner Telephone Type of service, category type and number of CQC registered beds

Home name and address

Active Care Homes Ltd (01709) 863733

Active Care Homes Ltd (01302) 537622

home,

3 beds

Community Places Limited (01302) 788688

homes,

Residential

beds

Active Care Homes Limited (01302) 856616

homes,

Residential

2 beds

Doncaster

NHS Foundation Trust (01302) 328455 Residential homes,

disabilities

beds

Rotherham

and South Humber

Nursing homes, Learning

DMBC (01302) 734071

homes,

beds

Residential

Voyage 1 Ltd (01302) 556046

beds

Residential homes,

The Royal Masonic

(01405) 814777

Benevolent Institution Care Company

Residential homes,

12 beds

Heathcotes

Limited (01302) 859317 Residential homes,

Care

Learning Disability Care Homes

Hexthorpe Cottage

17 Old Hexthorpe, Hexthorpe, Doncaster, DN4 0HX

The

Group

Active Care Homes Ltd (01302) 856616

Residential

Learning disabilities, Caring for adults under 65 yrs

2 beds

14 beds

Strawberry Fields Care Ltd (01302) 533185 Residential

home,

Residential homes, Learning disabilities, Caring for adults under 65 yrs

10 beds

The

80 beds

Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Sensory impairments

Virtue Health

Services Ltd (01302) 244490

Cambian Signpost Limited (01405) 785235 Residential

homes, Learning disabilities, Caring for adults under 65 yrs, Sensory impairments

5 beds

Social Care Assessment unit (01302) 734361 Residential

DMBC -

beds

Owner Telephone Type of service, category type and number of CQC registered

Home name and address

beds

Active Care Homes Limited 07754 646902

homes,

Hesley

King Street 49 King Street, Thorne, Doncaster, South Yorkshire, DN8 5AU Ltd (01405) 818580

Residential

homes, Learning disabilities, Caring for adults under 65 yrs

Lennon House 313 Goodison Boulevard, Doncaster, South Yorkshire, DN4 6TP

learning disabilities, caring for adults under 65 yrs, 3 beds

Manor House Old Hexthorpe, Doncaster, South Yorkshire, DN4 0HY

Hesley Group Ltd (01302) 866906 Residential

Meadow View Hesley Hall, Stripe Road, Tickhill, Doncaster, South Yorkshire, DN11 9HH

homes, Learning disabilities, Caring for adults under 65 yrs

Riverside Residential Services Ltd (01302) 986898

Neville Lodge 109 Thorne Road, Doncaster, DN2 5BE

Oakdale House 61 Springwell Lane, Balby, Doncaster, DN4 9AD

Caring

for adults under 65 yrs, Caring for children (0 - 18yrs), Learning disabilities, Mental health conditions

Ponderosa Moss Road, Moss, Doncaster, South Yorkshire, DN6 0HN

Positive Step

The Avenue, Bentley, Doncaster, South Yorkshire, DN5 0PS

homes, Learning disabilities, Caring for adults over 65 yrs, Dementia

Quarryfields Health Care Woodfield Road, Balby, Doncaster, South Yorkshire, DN4 8EP

Quarryfields Health Care Limited

Residential homes, Nursing homes, Learning disabilities, Caring for adults over 65 yrs 24 beds

Cristal

Care ltd

Autism

Care Ltd

15 beds

Residential homes, Learning disabilities, Caring for adults under 65 yrs 6

homes

Residential homes, Learning disabilities, Caring for adults under 65 yrs

Travis Gardens 88 Travis Gardens Hexthorpe, Doncaster, South Yorkshire, DN4 0DP

Walsingham Support

(01302) 868897

6 beds

Residential

DMBC (01302) 831969

Owner Telephone Type of service, category type and number of CQC registered beds

Home name and address

(01302) 850750

The Pleasance Edlington Lane, Edlington, Doncaster, South Yorkshire, DN12 1PL (01709) 868651

Residential homes, Learning disabilities, Caring for adults under 65 yrs, Caring for children (0 - 18yrs)

The Terrace The Terrace, Conisbrough, Doncaster, DN12 3BT (01709) 866466

Cristal

beds

(01405) 818171 Residential

Learning disabilities

beds

Thorne House St Nicholas Road, Thorne, Doncaster, South Yorkshire, DN8 5BG

Plus Ltd

Mr Donald

(01302) 726300

Trafalgar Street (Priory Lodge) Priory Lodge, 2 Trafalgar Street, Carcroft, South Yorkshire, DN6 8AF

Smith

4 beds

(01302) 852814

Residential homes, Learning disabilities, Caring for adults under 65 yrs, Caring for adults over 65 yrs, Physical disabilities

Walton Lodge 316 Bawtry Road, Bessacarr, Doncaster, South Yorkshire, DN4 7PD

Walton Lodge Limited

homes, Learning disabilities, Caring for adults under 65 yrs, Caring for children (0 - 18yrs)

20 beds

Wicket Hern Road 123 Wickett Hern Road, Armthorpe, Doncaster, South Yorkshire, DN3 3TB

Residential homes, Learning disabilities 9 beds

Extra care and supported living services in Doncaster

Home name and address

Advance

Autism Plus (Fieldside Court) Fieldside Court, 3 Field Road, Doncaster, DN8 4AG

Owner

Extra care and supported living services in Doncaster

N/A

Swallowdale

N/A – Individual Properties

Caring

N/A

Home name and address Owner Tel Type of service Category type and number of CQC registered beds Mencap Community Support, M & M Business Park, Doncaster Road, Kirk Sandall, Doncaster DN3 1HR Mencap (01302) 890903 Homecare agencies Caring for adults over 65 yrs, Learning disabilities

– Individual Properties

Gardens Church Road, Kirk Sandall, Doncaster, DN3 1HP Housing & Care 21 (0300) 790 1232 Homecare agencies, Extra Care Scheme

for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments, Dementia

Supported Living South Yorkshire Fraser House, 2b, Nether Hall Road, Doncaster, DN1 2PW Walsingham Support 020 8343 5600 Community servicesLearning disabilities Supported living

for adults over 65 yrs, Caring for adults

yrs, Learning

health conditions,

disabilities Sensory impairments Dementia

Rokeby

Caring

N/A

Caring

under 65

disabilities, Mental

Physical

(housing & care

just

scheduled care and first responder service including unsceduled care (0370) 192 4260 Supported housing, Extra Care Scheme

Jubilee Close, Edlington, Doncaster, South Yorkshire, DN12 1EX Swallowdale

21) - Not

care 24/7

for

yrs, Caring for

yrs, Learning disabilities, Mental health conditions,

disabilities,

impairments, Dementia

adults over 65

adults under 65

Physical

Sensory

Notes

Learning Disability Care Homes and extra care and supported living services in each borough in Doncaster

Auckley

Austerfield

Bawtry

Bessecarr

Blaxton

Braithwell

Branton

Cantley

Finningley

Hayfield Green

Loversall

Micklebring

New Rossington

Old Rossington

Old Cantley

Stainton

Tickhill

Wadworth

Meadow View P32

Walton Lodge P33

Barnburgh

Cadeby

Clifton

Conisbrough

Denaby

Edlington

Harlington

High Melton

Mexborough

Old Denaby

Old Edlington

Sprotbrough

Warmsworth

19 Lower Dolcliffe Road P30

Broomhouse Mews P31

Community Places P31

Crumble Cottage P31

Hamilton Court P35

Harrogate Court P35

Swallowdale (housing & care 21) P36

The Pleasance P33

The Terrace P33

Balby

Belle Vue

Bennetthorpe

Clay Lane

Hexthorpe

Hyde Park

Intake

Lakeside

Lower Wheatley

Town Moor

Wheatley

Woodfield Plantation

8-10

Advance Caring (Doncaster) P34

Ashdale House P30

Ashmount Court P34

Bennetthorpe House P30

Creative Support P34

Hamilton Lodge P31

Heathcotes P31

Hexthorpe Cottage P32

Lennon House P32

Lifeways Community Care P35

Living Ambitions P35

Manor House P32

Neville Lodge P32

Oakdale House P32

Quarryfields P33

Supported Living South

Yorkshire P36

Travis Gardens P33

Area/ borough Residential or nursing care home

South

Area/ borough Residential or nursing care home

West

Cantley House P31 Adwick-upon-Dearne Urban 2 Jubilee Close P30 Woodfield Road P30 Woodfield Road P30

Adwick-le-Street

Arksey

Askern

Bentley

Brodsworth

Burghwallis

Campsall

Carcroft

Clayton

Cusworth

Fenwick

Hampole & Skelbrooke

Hickleton

Highfield

Hooton Pagnall

Marr

Moss

Norton

Owston

Scawsby

Scawthorpe

Skellow

Sutton

Thorpe-in-Balne

Toll Bar

Woodlands

York Road

Amersall Court P30

Beech Tree Hall P30

Magnet Court P35

Ponderosa P32

Positive Step P32

Trafalgar Street/Priory Lodge P33

Armthorpe

Barnby Dunn

Braithwaite

Dunscroft

Dunsville

Edenthorpe

Fishlake

Hatfield

Hatfield Woodhouse

Kirk Bramwith

Kirk Sandall

Moorends

Stainforth

Sykehouse

Thorne

Autism Plus -

Rusholme P34

Autism PlusFIeldside Court P34

Casson Court P34

Charles Court P34

Danescourt P31

Eden Lodge P31

Harry Priestley House P31

King Street P32

Mencap Community Support P36

Rokeby Gardens P36

Thorne House P33

Wicket Hern Road P33

Area/ borough Residential or nursing care home Area/ borough Residential or nursing care home North East

Safeguarding Adults

All adults have the right to be safe from harm and should be able to live free from fear of abuse, neglect and exploitation.

Vulnerable adults are being physically, psychologically, financially or sexually abused, discriminated against or neglected by others - every day.

Every day there are people who witness this and say or do nothing.

What is Abuse?

Any action or omission that harms another person - it can be:

• The result of single or repeated acts

• Accidental or as the result of lack of knowledge or understanding

• Done with intent to harm

• Against the law

The effects of abuse on the victim are the same, whatever the intention of the perpetrator.

Who is a Vulnerable Adult?

Someone:

• 18 years or older

• In need of extra support because they are elderly, have a learning difficulty, physical disability, sensory impairment or mental health need and is or may be unable to take care of themselves or protect themselves from harm.

What forms can abuse take?

• Physical – hitting slapping, punching, burning, pushing, kicking, locking someone in a room, threatening to harm some one

• Psychological –shouting, swearing, bullying, taunting, humiliating or ignoring someone, making them feel frightened or afraid

• Sexual – forcing someone to take part in a sexual act against their will, inappropriate touching

• Financial or material – misusing, withholding or taking someone’s money, property or other belongings, without their agreement or consent.

• Neglect or acts of Omission – leaving someone with no food, heating, or refusing to take care of personal needs, or give medication which means the person suffers

• Discriminatory – ill treatment or harassment based on the person’s age, gender, sexuality, disability, religious belief or race

• Institutional – where care practices are based on the staff or organisations needs instead of the individuals concerned.

Where does abuse take place?

Abuse can happen anywhere:

• In someone’s own home

• At a carer’s home

• A day centre

• In nursing and care homes

• In hospital or other health centres/surgeries

• At work or in an educational setting

• In a public place or in the community

Who abuses adults?

Anyone can be an abuser:

• Partner, or family members

• A friend or neighbour

• A paid or volunteer carer

• Paid staff, health or social care workers

• Other service users, patients, residents etc.

• A stranger

What should you do if you have concerns that you or someone you know may be at risk from abuse or is being abused?

• If anyone is injured get a doctor or ambulance

• If you think a crime has been committed contact the police straight away

• You can share your concerns with your doctor, nurse, social or health worker, housing officer, advice centre (CAB) and ask them to refer your concerns to the appropriate people

• Anyone can ring the council’s Adult Contact Team for confidential advice or information

• If you want you can have an advocate or representative to speak on your behalf

• If you are worried about giving your name you can discuss this with the person you speak to.

What can be done about abuse?

Doncaster Safeguarding Adults Board has procedures in place to make sure that any concern or allegation of abuse is taken seriously and dealt with sensitively and professionally.

Contact Details:

Police: 0114 220 2020 for reporting criminal acts.

Safeguarding Adults Unit: 01302 736296 for advice and information.

Adult Contact Team: 01302 737391 for information and Safeguarding Adults referrals.

Health Care Commission: 0845 601 3012 for concerns relating to hospital and clinic settings (including private services).

If you have a problem or complaint about a care home you should try to resolve it by speaking to a member of staff at the care home first. You can also speak to the person in charge of running the home who will usually be called the manager. The care home will have a complaints procedure which you can use to make a complaint if you need to. If you make a complaint about the care home this should not affect the attitude of staff at the care home towards you.

If you have a concern or complaint about a care home and prefer to tell someone confidentially you can tell the Care Quality Commission who will deal with your complaint:

CQC National Correspondence

Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA

Telephone: 03000 616161

Email: enquiries@cqc.org.uk

Website: www.cqc.org.uk

The council is striving to provide you with quality services you deserve and to help us do this; we need you to tell us what you think about the care services you receive. You can make a complaint, compliment, comment or suggestion about the care home or the help which you have received from us.

You can do this by contacting the Complaints Team:

Telephone: 01302 736000

Fax: 01302 737510

Email: comments&complaints@doncaster.gov.uk

Website: www.doncaster.gov.uk

Customer Services Performance Team

PO Box 251, Civic Office, Waterdale, Doncaster DN1 3BU

You can also visit any of Doncaster Council’s Customer Service Centres, receptions and offices, or use Doncaster Link.

If you are not satisfied with the councils response you can contact:

The Local Government Ombudsman, PO Box 4771, Coventry CV4 0EH

Telephone: 0300 061 0614

Fax: 024 7682 0001

Text: “call back” To: 07624 804323

Email: advice@lgo.org.uk

What should I do if I have a problem or complaint or I want to pay a compliment or make a suggestion?

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