A guide to older peoples services in Barnsley October 2012

A guide to older peoples’ services in Barnsley October 2012 | 4th Edition

www.barnsley.gov.uk

BARNSLEY Metropolitan Borough Council

YOUR HOME OUR CARE www.thecarehomes.co.uk Email: admin@hunningleyoffice.org.uk

Caring for Older People and those with Dementia Keresforth Road Dodworth Barnsley S75 3EB Tel: 01226 243921

Rosehill House Lindhurst Road Athersley North Barnsley S71 3DD Tel: 01226 282833

Lindhurst Lodge 327 Doncaster Road Stairfoot Barnsley S70 3PJ Tel: 01226 287578

Hunningley Grange

Registered for the provision of care of older people and Dementia Care which includes permanent, respite, short stay, emergency respite, end of life care and day services.

Our aim is to provide high quality person centred care, meeting individual needs with dignity and respect at all times. All our homes are homely with a friendly family atmosphere, providing excellent accommodation for older people and older people with Dementia. Each home is approximately 3 miles from Barnsley town centre and easily accessible off Junction 36 and 37 of the M1 and situated on easy accessible bus routes from Barnsley Bus Station.

In pursuit of excellence, our priority lies with the training and development of employees and their knowledge, skills and commitment are central to the provision of high quality service provision for each individual resident.

Our care plans are person centred, ensuring each individual’s care needs are identified with involvement from the resident, family and other professionals where appropriate.

In accordance with the new outcomes set by the Care Quality Commission, our aim is to ensure all our staff are qualified to a minimum of Level 2 Diploma in Health Care and each new employee completes the Skills For Care Induction Programme ensuring they have the knowledge and skills to provide high quality care for the elderly.

All staff undergo a Criminal Records Bureau Check prior to commencement of employment, to ensure that all our residents are safeguarded at all times.

Provision is made for pets but an assessment is carried out prior to agreement.

Introduction Welcome to our guide to older people’s services in Barnsley.

and more is available for you to read on the Council website www.barnsley.gov.uk.

This booklet has been produced by Barnsley Council to tell you about the care and support services for older people and their carers who live in our borough. It includes general information and there are contact details for organisations that you can get in touch with for further advice and help.

If you want to speak to somebody about adult social care services you can telephone the Council on 01226 775656 (Monday to Friday 9am – 5pm).

All of the information within this guide

Thank you to Octagon Marketing Company Ltd who have produced this booklet on our behalf at no cost to Barnsley Metropolitan Borough Council.

Contents A guide to older peoples’ services in Barnsley October 2012 What will this booklet tell you?

Getting Help from Adult Social Services Support to live at home Approved Providers of Home Care Services Getting Out and About After a stay in hospital Help for Carers Respite Care What is a care home?

Nursing and residential care homes – what is the difference?

Which type of home is best for me?

How much will I have to pay?

Paying for your own residential or nursing care Deciding which care home to go into How are the care homes rated?

Telling us what you think about services What should I do if I have a problem or a complaint about a care home Useful contacts Residential and Nursing Care Homes Extra Care Housing Schemes

P4 P4 & 5 P6-8 P9-11 P12 & 13 P13 & 14 P14 P15 P15 P16 P16 P17 & 18 P19 P19 & 20 P21 P23 P23 P24-26 P27-30 P31 3

What will this booklet tell you?

This booklet will tell you: • Who you should contact if you need some advice or help with daily living.

• What services are available to help you to live independently in your own home.

• The support available to carers who are looking after relatives.

• What residential and nursing care is.

• About the residential and nursing care homes in Barnsley for older people, the kind of care they can offer and how you can contact them.

Getting Help from Adult Social Services If you or the person you care for has a disability, a mental health problem, hearing or sight loss or is older and having difficulties managing with daily living tasks, you can contact Adult Social Services to find out about the full range of help available.

You may be having problems with getting out of bed, getting dressed, going to the toilet or getting out and about in your community and need advice or support to remain independent and safe.

You can contact Adult Social Services by telephoning 01226 775656 or calling in person at one of the 9 Barnsley Connects Customer Service Centres, their locations are in the contacts section at the back of this leaflet. They can put 4

you in touch with a social care worker who will talk to you to find out more about the kind of support that may be available for you. You can also email us at socialservices@barnsley.gov.uk.

If you think that you need help from Adult Social Services you can ask for an assessment. This is when a social services officer talks to you and your family about your needs. The assessment takes into account: • Your health and safety • How independent you are • Your ability to manage daily living tasks • The support you receive from your family or others who are providing you with regular help (your carers)

Getting Help from Adult Social Services Continued

• Your ability to get out and about in your community The assessment will also find out if you qualify for help from Adult Social Services in arranging and paying for your care.

The Government provides us with criteria to help decide who can receive help based on their needs and to make sure that people are assessed fairly. If you qualify for help it is likely that you will have to pay some money towards the cost of your care and support services, depending on your financial situation.

This will be worked out with you following your assessment. It is your right to ask for an assessment of your needs, regardless of whether you are able to pay towards your care or not.

If you don’t qualify for help from Adult Social Services we can provide you with a list of the many organisations and groups that offer services to people who need some support. You can get back in touch with Adult Social Services at any time if your situation becomes worse or you need some further advice.

Personal Budgets If, after your assessment, it is agreed that you qualify for some help from Adult Social Services to arrange and pay for your care you will have the option of having a ‘Personal Budget’. This is money from Adult Social Services for you to spend on the care and support that you need to help you to live independently. You can receive this money directly or you can arrange for a family member or friend to manage it for

you. It must be spent on meeting your care needs and we will help you to write a Support Plan that considers what kind of help you need and how you want to receive it. Personal Budgets give people more control over how their care needs are met and more choice from a wide range of services.

If you don’t want to receive a payment for you to manage your care services yourself you will still have the option of Adult Social Services arranging it for you.

To find out more about assessments and what’s involved, who qualifies for help and what services cost you can go online and download a copy of the Putting People First, Adult Social Services Information Pack, or contact us and request that a copy be posted out to you.

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Support to live at home There are many different services available that may help you to stay living in your own home, as independently as possible. Some of these services can be arranged or purchased directly such as cleaning services, community meals and equipment. Alternatively you can contact Adult Social Services so that we can assess your needs and identify what services may help you.

You can find out more about having an assessment and what’s involved on page 4 & 5 of this booklet.

Equipment and adaptations If you are finding it difficult to wash, dress, prepare a meal or to get out and about outside of your home there is a range of equipment available for you to purchase that can make it easier

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to look after yourself.

Some examples of equipment that you may find useful are: • A shower chair or stool if you are finding it difficult to stand for any length of time • A trolley or a frame with a tray attached to help with keeping your balance when you are carrying things from room to room in your home • Kitchen equipment such as easy pour kettles and tin or jar openers • More specialist made to measure equipment such as a hoist The Council runs a specialist equipment demonstration centre called Enable Barnsley. They don’t sell equipment, but they have a wide variety of items on display for you to try out and they

Support to live at home Continued can provide you with details of how much things cost and where you can buy them from. You can also make an appointment to see an Occupational Therapist at Enable Barnsley who will advise you about what equipment is suitable for you.

A lot of the every day living equipment that is on display is now available from local supermarkets and mail order companies or major chemists and the staff at Enable Barnsley can provide you with a list of local suppliers.

For more information you can call in at Enable Barnsley, Longcar Conference Centre, Longcar Lane, Barnsley or telephone 01226 787855 to speak to an adviser.

Adaptations to your home Major adaptations could include a stair lift, a shower room or alterations to your kitchen. If you are a homeowner you may be eligible for a grant to help to pay for adaptations called a Disabled Facilities Grant, dependent upon your needs and your financial situation. This is intended to help older or disabled people to live as comfortably and independently in their own homes. The Council’s Equipment and Adaptations Service can also provide support and advice to people who need home adaptations, to find out if you qualify for help you will need an assessment of your situation. For more information you can contact the Equipment and Adaptations Service on 01226 775800 or email equipmentandadaptations@barnsley.gov.uk

If you are a Berneslai Homes tenant you can contact them directly to request a minor adaptation, for example a grab rail or tap lever. They may meet the cost of major alterations also but you may require a more detailed assessment by the Equipment and Adaptations team first.

Useful technology The Council’s community alarm service can help older and vulnerable people to live more safely in their own homes.

The alarm is linked to your telephone line via a unit and you will be given a portable pendant that you can either wear around your neck or carry with you. Pressing the button will raise the alarm with Central Call, who will then

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Support to live at home Continued telephone you and, if you do not answer the phone, they can arrange to come out to you or contact a family member.

The service operates 24 hours each day 365 days a year. In addition to the community alarm there is a range of equipment called Telecare that can support your safety and independence with items such as bed sensors, smoke detectors and medication reminders.

You will need to pay a small charge for community alarms and Telecare equipment. To find out more contact Central Call on 01226 775671.

Home Care Home Care services support people to live as independently as possible in their own home. This can include help with dressing, bathing, preparing meals

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and other daily living tasks. In Barnsley there are a number of private home care agencies who provide these services.

If you have been assessed by Adult Social Services as requiring some support from a home care service your care manager or social worker can help you to arrange this for you. You can find out more about how to get help from Adult Social Services on page 5 of this booklet.

If you don't qualify for help from Adult Social Services or wish to make your own arrangements you can contact any of the home care agencies listed below. All have been approved by the Council to provide services in Barnsley and have been through a process of quality checking.

Approved Providers of Home Care Services Home Care services support people to live as independently as possible in their own home. This can include help with dressing, bathing, preparing meals and other daily living tasks. In Barnsley there are a number of private home care agencies who provide these services.

If you have been assessed by Adult Social Services as requiring some support from a home care service your care manager or social worker can help you to arrange this for you.

If you don't qualify for help from Adult Social Services or wish to make your own arrangements you can contact one of the private home care providers on this list. These provides are all registered with the Care Quality Commission and are routinely inspected. You can download inspection reports on their website www.cqc.org.uk These providers are registered with Care Quality Commission and are approved by the Council to deliver a service across Barnsley.

Providers Address Direct Health (UK) Ltd Unit B, Ground Floor, The Office Village, Fieldsend Business Park, Goldthorpe, Barnsley S63 0JF Goldsborough Home Care

Suite 2, Floor 2, Building 1, Hawke Street Industrial Estate, Hawke Street Sheffield S9 2SU

Mears Care

1st Floor, Maple House, Maple Estate Stocks Lane, Barnsley S75 2BL

Whilst every care has been taken to make sure the information in this publication is up to date it is not intended to be a complete and authoritative statement of the Law on the issues covered.

The publishers and the promoters cannot accept responsibility for any loss arising from the use of information contained in this publication.

Designed and published by Octagon Marketing Company Ltd, 01909 478822

Contact Julie Nowill T: 01709 882050 Fax 01709 882051 Julie.Nowill@direct-health.co.uk Julie Wales T: 0114 261 3002 Fax 0844 871 7070 Julie.Wales@medico.co.uk Sharon Bell T: 01226 732052 Sharon.Bell@mearsgroup.co.uk

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the services or products sold.

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Approved Providers of Home Care Services Continued These providers are registered with Care Quality Commission and are approved by the Council to deliver a service across Barnsley.

Providers TLC Home Care

Address Maple House, Maple Estate, Stocks Lane, Barnsley S75 2BL

Comfort Call Unit B7, Taylor Court

Unit B7, Taylor Court, Parkgate, Rotherham S62 6NU

Sevacare Homecare

Unit 7, Meadow Court Business Park, Sheffield S9 1BX

AJB Care Ltd

Joseph Exley House, Dean Street, Barnsley S70 6EX

Barnsley Disability Services

Joseph Exley House, Dean Street, Barnsley S70 6EX

Crossroads Care (Barnsley)

Maple House, Maple Estate, Stocks Lane, Barnsley S75 2BL

Elder Years Care

103 Shaw Lane, Carlton, Barnsley S71 3HH

Exodus UK ltd

Unit 11, BBIC, Syndale Road, Barnsley S72 8RP Haywood House, Hydra Business Park, Nether Lane, Ecclesfield, Sheffield S35 9ZX BBIC, Innovation Way, Wilthorpe, Barnsley S75 1JL

Home Instead Senior Care LH Social Care

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Contact Lesley Windle T: 01226 785911 Lesleywindle.tlc@uwclub.net Andrew Lees T: 01709 529661 andrewlees@comfortcall.co.uk Christine Barnes T: 0114 243 7766 christinebarnes@sevacare.org.uk barnsleyreferrals@sevacare.org.uk Janine Spencer T: 01226 771044 ajbcareltd1@aol.com Joanne Littlewood T: 01226 243111 bds-care@uwclub.net Yvonne Saunders T: 01226 731094 crossroadsbsly@btconnect.com Janette Hulme/ Marina Simpson T: 01226 889879 Coster Nkala/Elton NCube T: 01226 718666 Bryn Evans T: 0114 2469666 Lorraine Hampsey T: 01226 246822 enquiries@lhsocialcare.com www.lhsocialcare.com

Approved Providers of Home Care Services Continued These providers are registered with Care Quality Commission and are approved by the Council to deliver a service across Barnsley.

Providers Yorkshire Rose Home Care Stars Social Support Ltd Trust Homecare

Nightingale Social Care Ltd Quality Home Care

Safehands Support Ltd

Address 6 Carr Furlong, Athersley North, Barnsley S71 3NS 2a High Street, Dodworth, Barnsley S75 3RF

Contact Linda Woolams T: 01226 247257 Joanne Appleby T: 01226 201669 joanne@starssocialsupport.co.uk Longfields Court, Wharncliffe Business Sue Clarke/Julie Slater Park, Middlewoods Way, Carlton, T: 01226 630024 Barnsley S71 3GN Trusthomecare08@yahoo.co.uk 21 Towngate, Mapplewell, Clare Hirst Barnsley S75 6AT T: 01226 391955 nightingalescsa@msn.com 4 Great Cliffe Court, Great Cliffe Road Pauline Dryden Dodworth, Barnsley S75 3SP T: 01226 249577 qualhomecare@aol.com 64 Old Mill Lane, Barnsley S71 1PN Lorraine Hepple T: 01226 291118 safehandssupport@btconnect.com

Whilst every care has been taken to make sure the information in this publication is up to date it is not intended to be a complete and authoritative statement of the Law on the issues covered.

The publishers and the promoters cannot accept responsibility for any loss arising from the use of information contained in this publication.

Designed and published by Octagon Marketing Company Ltd, 01909 478822

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the services or products sold.

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Getting Out and About Things to do in the day There are many free activities and clubs that are provided in communities that can be a great way of spending some time outside of your home and meeting new people. You can find out more about what is available in your area on the Council website www.barnsley. gov.uk or by telephoning Adult Social Services on 01226 775656.

There are also a number of day care centres that are available to older people who are at risk of becoming isolated in their homes. Day care also provides a break for family carers. There is a charge for day care and if you want to have an assessment by Adult Social Services to find out if you qualify for some help to

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pay for this service you can telephone the number on the left.

Public transport Older people and eligible disabled people are entitled to a concessionary bus pass that allows free off-peak travel on buses, trains and trams across South Yorkshire. For further information you can telephone Traveline on 01709 515151 or call in person at The Information Centre in Barnsley Interchange.

Blue Badge disabled parking scheme The Blue Badge is a national scheme of parking concessions for people who have severe walking difficulties and travel either as a passenger or driver.

This scheme allows the badge holder to park closer to facilities and in disabled

Getting Out and About Continued parking bays where they are available.

The Council assess people who may be eligible for a Blue Badge based on some national criteria. You can either call in person at any Barnsley Connects Service Centre or telephone the Blue Badge team on 01226 775600 for more details.

Intermediate Care Intermediate care is provided jointly by health and adult social services. It provides a range of re-ablement services and therapies to older and vulnerable people that aim to: • Help people to remain as independent as possible in the community by

providing short-term rehabilitation programmes in order to help people to reach their individual potential and to remain living in their own homes • Prevent inappropriate hospital admission and facilitate discharge • Help to reduce the need for residential and nursing placements In Barnsley the Home Care Assessment and Re-ablement Team (HART) provides intermediate care services to people who have been assessed by Adult Social services as needing this kind of support.

It is provided for a maximum of 6 weeks and there is no charge for the service.

After a stay in hospital Hospital Discharge If you are already receiving support that has been arranged with Adult Social Service please let your care manager or social worker know that you are in hospital, you can ask a friend or relative to do this on your behalf if necessary.

They can arrange to have your social care services stopped until you are ready to leave hospital.

After a stay in hospital most people can return to their own home although some may need ongoing health or social care support. A small number of people may have needs which cannot be met in their own homes and may need to

move into a care home or to receive NHS continuing care.

If you have ongoing social or health care needs the nursing staff who have been responsible for your care in hospital can arrange for a Care Manager from the Hospital Social Work Team to visit you. They will discuss what kind of support you need when you leave hospital and will do an assessment to find out if you qualify for help from adult social services.

Hospital at Home This is a scheme that offers patients who are medically stable a choice of early discharge from hospital. It provides 13

After a stay in hospital Continued intensive nursing care and therapy at home from nurses, physiotherapists and care workers. You will need to be assessed by Adult Social Services to see if you qualify for the scheme. It is a 7 day service but does not provide 24 hour care. For further information you can telephone 01226 777953.

NHS Continuing Care Some people need longer term health care after a stay in hospital. Continuing

care is provided in hospital, in nursing homes or at home wherever possible.

The doctor who is responsible for your care whilst you are in hospital will talk to you, your family, Adult Social Services and other health professionals about how best this care can be provided to meet your needs. For further details contact 01226 730000 extension 3218.

The hospital social work team can be contacted on 01226 432953.

Help for Carers A carer is someone who looks after a relative, partner or friend who, because of disability, illness or old age or special condition, cannot manage without help. This includes young carers, parents or others bringing up a child with a disability.

Recognising that you are a carer is the first step towards getting the support that you need to help you to continue caring for your loved one. Caring can be rewarding but it can also be tiring, however there is plenty of help available to make your life easier, from finding a piece of equipment to arranging a piece of equipment to arranging to have a break from your caring duties for a short period of time to relax and unwind. There are a wide range of services available across the borough that have been developed for carers and 14

can provide you with information and advice to help you in your role. Many of these services are available in your local community and have been set up by voluntary organisations and other carers who may be in a similar situation to you.

A good starting point for finding out what is available is Adult Social Services.

As a carer you are also entitled to ask for an assessment from Adult Social Services that will look at your needs and how you can be supported. For further information you can telephone 01226 775656 or email socialservices@ barnsley.gov.uk The Council has published a booklet called ‘Barnsley Carers’ Information Guide’ and you can read this on the website www.barnsley. gov.uk or request for one to be posted out to you.

Respite Care Respite care services provide a break for you or your carers in a number of ways.

This may be for a few hours each week, a few days or longer periods. Respite care may be provided through support at home, day care or a short stay in a

residential or nursing home. If you want to find out more about the respite services in Barnsley and whether you qualify for support contact Adult Social Services on 01226 775656.

What is a care home?

There are two main types of care home: • Residential care homes which do not provide nursing care • Nursing care homes which provide nursing care A care home is what we call a home that offers accommodation and personal care.

Care homes can offer different types of care, such as residential care or nursing care. There are also some care homes which provide specialist care for people

who require extra support, often due to dementia or other mental health.

Care homes are owned and run by local authorities, private companies and charities.

When we talk about care homes in this book, we are talking about care homes which have been inspected and registered.

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Nursing and residential care homes – what is the difference?

A residential care home is a care home of any size, which offers accommodation, meals and personal care.

Residential homes offer care and support throughout the day and night. Staff in a residential care home can help you with washing, dressing, at meal times and going to the toilet.

In a residential care home you will be cared for by suitably qualified or experienced staff.

A nursing care home is similar to a residential care home and will also offer accommodation, meals and

personal care.

The difference between a nursing care home and a residential care home is that a nursing care home also offers 24-hour care by a qualified nurse.

Some care homes can offer both residential care and nursing care.

Some care homes are dual registered.

This means that the home can accommodate people needing either residential or nursing care. If you choose to move into a dual registered home for your residential care you may not need to move to another home if you develop nursing needs.

Which type of home is best for me?

The choice of home is a very personal one and what suits one person may not suit another. You have the right to choose any home you like as long as Adult Services agree four key points: • There is a place available.

does someone else can pay the difference.

It is important to choose the right type of care home. It is vital that the care home that you choose can offer you the level of support that you need.

• Adult Social Services can agree a contract with the owner of the care home to ensure that you are properly cared for.

If you ask us for advice or an assessment we will talk to you, your carers and your family and friends, about what level of support you need and what type of care home we think would best meet your needs.

• The home does not cost more than Adult Social Services usually pays for the care you need, or if it

We may also involve NHS Barnsley if we think that you may need support with health needs.

• It is suitable for your care needs.

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How much will I have to pay?

Adult Social Services can provide financial help if you have less than £23,250 of capital assets and you need care in a residential/nursing home. If you want help with funding your care you will need to have a care assessment by a care manager or social worker.

Your care manager or social worker will provide you with details about the fees for your residential or nursing home care. Before any decision is made about how much you need to contribute you will be offered a financial assessment to find out about your income, savings and any capital assets that you own. If you do not wish to provide this information about your finances Adult Social Services will assume that you have opted to pay the full cost of your care.

Calculating your contribution Adult Social Services departments follow a set of national rules to work out how much you need to contribute toward the cost of your care each week. Most of your income and any capital assets of more than £14,250 are taken into account. Your income includes state benefits and private pensions. Capital assets include savings, investments and the value of any property. Everyone who is helped in this way even for a short period will have to contribute an amount towards the cost of their residential care. If you have more than £23,250 of capital assets you will be expected to pay the full costs yourself. These figures are set by the

government and change each April, the amounts quoted were correct in April 2012.

If you own your own home, its value will generally be included when your capital is calculated, unless a partner or relative is still living there. You may need to sell your home to pay your contribution but you should be sure that you are happy in the care home before you sell your house or give up your tenancy. You will have up to 12 weeks to decide if you want to stay in the home. Adult Social Services can provide you with financial help while you are waiting to sell your property.

If you are a tenant and are receiving housing benefit, the Council may be able to continue paying this for a while after you have moved into a home.

The value of your home will not be taken into account if your partner still lives there or if you are staying in residential care for a short time.

Adult Social Services will make up the difference between your contribution and the home’s fees providing that the home does not charge more than they would normally expect to pay for similar accommodation. If you wish to move into a home that charges more than Adult Social Services would normally expect you to pay you will have to find someone else, for example a relative, friend or charity (other than your spouse) to pay the ‘top up’ for as long as you are in the care home.

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How much will I have to pay?

Continued Does the fee cover everything I will need?

Generally, the amount you contribute will cover all of the normal things that a care home would provide including your meals, activities etc. The home should not ask you for any more money except for personal items that you wish to buy.

Everyone staying in a care home will be given a small personal allowance each week to help pay for every day things such as newspapers, hairdressing and toiletries.

This is a set amount determined by the government.

Claiming State Benefits You may find that you are entitled to receive Income Support/Pension Credit in a care home even if this was not the case whilst you were at home or in hospital. It is important to claim if

you are eligible. You are able to find out if you can claim by speaking to the Welfare Rights Team on 01226 772360 or contact your local office of the Department for Works and Pensions (DWP) If you are receiving state benefits you should tell the DWP when you move into a care home.

Changes to your financial circumstances If your income changes at any time whilst you are in a care home, for example an increase in your works pension, the sale of your property or an inheritance you must tell Adult Social Services by contacting the Residential Assessments Team on 01226 774812.

If your capital drops to around ÂŁ23,250 you should let Adult Social Services know as you may be able to claim help with your funding.

More information If you are unclear about anything to do with paying for the cost of your residential or nursing home care ask your care manager or social worker to explain or you can contact the Residential Assessments Team on 01226 774812.

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Paying for your own residential or nursing care Even if you plan to pay for your own residential or nursing care or think that you may not be able to receive financial help from us, you can still ask us for advice and a care assessment.

If you choose to have a care assessment it will help you to decide what kind of care will best meet your needs. We may be able to tell you about other ways of meeting your needs as well as residential and nursing care.

If you have a care assessment we may be able to help you quicker if your

savings or investments drop below £23,250 and you are able to get help from the Council with the cost of your residential or nursing care.

If you have a care assessment we will also be able to provide you with advice and guidance and help you to deal with any concerns you might have about your residential and nursing care.

We can also arrange for you to have a welfare benefits check with the Pensions Service to make sure you are receiving the full benefits you are entitled to.

Deciding which care home Choosing a care home is important as it may become your home.

Only you can decide which home you’ll like.

You should find out as much as possible about a care home as this well help you make the right choice of care home for you.

You may wish to think about some of the following questions when you are deciding which care home you like.

Location and building • Where is the home?

• Will visitors be able to get there easily?

• Are there transport links near by?

• Are facilities such as shops‚ pubs‚ parks and places of worship within easy reach?

• Will it be easy for you to enter and leave the building‚ and move between rooms and floors?

• Can residents have personal possessions in their rooms such as pictures, plants and furniture?

Day-to-day life • Are you allowed to make choices about your daily routine?

• Will you be able to rise and go to bed when you choose?

• Can you choose which clothes to wear each day?

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Deciding which care home Continued • Are there any restrictions on visiting times or numbers of visitors?

• Where can you spend time with your visitors?

What are the home’s fees?

• Is it clear how the fees are structured and calculated?

• How are fees collected?

• Is the home right for your cultural and religious needs?

• Is a top-up fee required for localauthority assisted residents?

• Can the home meet your dietary needs?

• Are extra items not covered by the basic fees clearly identified and accounted for?

• Is there a choice of food‚ and when and where it can be eaten?

Your care needs

• What arrangements are there for handling your personal money?

• Is the home registered to provide the level of care I need?

• How will your valuables be kept secure?

• Do the other residents seem to have a similar level of need to me?

You can either look for a home yourself or ask Adult Social Services for help.

We can give you information about the range of home in Barnsley to help you decided which will suit you best.

• What will happen if my needs change or increase?

• Can I choose how often I have a bath or shower?

• Are toilets available in all parts of the home?

• How many staff are employed per resident?

• How are they trained?

• Is there a manager on duty at all times?

Contracts and fees • Can I see a copy of the home’s brochure?

• Can I see copies of recent inspection reports?

• Can I see a copy of the home’s contract/written conditions?

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You should visit the home with your family or friends if possible. Most care home owners would prefer people to visit before they decide and you can visit more than one home before making your choice.

When you visit a care home you may want to ask the manager of the care home or the care home staff some of the questions above.

Adult Social Services can help you to visit any home that you are considering and most homes will offer you a trial short stay to see if it suits your needs.

How are the care homes rated?

All care homes in the United Kingdom have to be registered with the national regulatory body which is the Care Quality Commission.

CQC National Correspondence PO Box 1258 Newcastle upon Tyne NE99 5AU

The Care Quality Commission stopped inspecting care homes and awarding quality ratings on 30 June 2010. However, you can still see what inspectors have said about each care home up to this date by contacting the Care Quality Commission or by visiting their website.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk www.cqc.org.uk You can also ask the care home for a copy of their inspection report when or if you choose to visit the home.

Notes

21

22

Telling us what you think about services a manager of a service. If you prefer not to do this, or remain unhappy, you can contact the person responsible for dealing with formal complaints.

If you want to make a compliment, or have a problem, with a service provided

by Adult Social Services you can ask for a copy of the Council leaflet ‘Tell us what you think about Adult Social Services’ from any Barnsley Connects Service Centre, or contact the Adult Social Services Feedback and Improvement Team on 01226 772433, or email socialservicescomplaints@barnsley. gov.uk. The leaflet and a comments form are also available to download from our website www.barnsley.gov.uk Adult Social Services has a list of voluntary It is often possible to resolve difficulties by organisations who can help you to have firstly talking to a senior member of staff, your say; please contact 01226 775656 such as a community care team leader, or for more information on this.

All agencies providing community care services are committed to ensuring services are of the best possible quality. Those providing services like to know when they are doing well, or when something is wrong, so that they can make sure future service developments are more responsive to needs. A key part of ensuring services maintain high standards is to listen to what you have to say, if you are happy with services we would welcome your compliments or comments. However, if you are unhappy about the way you have been treated, or feel that you have not been assessed fairly, you have the right to complain and for this to be looked into.

What should I do if I have a problem or a complaint about a care home If you have a problem or complaint about a care home you should try to resolve it by speaking to a member of staff at the care home first. You can also speak to the person in charge of running the home who will usually be called the manager.

The care home will have a complaints procedure which you can use to make a complaint if you need to. If you make a complaint about the care home this should not affect the attitude of staff at the care home towards you.

If you have a concern or complaint about a care home and prefer to tell someone confidentially you can tell the Care Quality Commission who will deal with your complaint.

CQC National Correspondence PO Box 1258 Newcastle upon Tyne NE99 5AU Telephone: 03000 616161 Email: enquiries@cqc.org.uk www.cqc.org.uk 23

Useful contacts Adult Social Services (General Enquiries) Po Box 679, Barnsley, S70 9JE 01226 775656 Email: socialservices@barnsley.gov.uk North West Community Care Team Unit 7, Burleigh Court, Burleigh Street, Barnsley, S70 1XY 01226 775480 Fax: 01226 775481 Dearne Community Care Team Goldthorpe Primary Care Centre, Goldthorpe Green, Goldthorpe, Nr Rotherham, S63 9EH 01709 886219 Fax: 01709 886283 South West Community Care Team Town Hall, Shrewsbury Road, Penistone, Sheffield, S30 6DY 01226 774242 Fax: 01226 761019 North East Community Care Team Cudworth Primary Care Centre, Carlton Street, Cudworth, Barnsley, S72 8SU 01226 438799 Fax: 01226 715253 Central Community Care Team Worsbrough Primary Care Centre, West Street, Worsbrough, Barnsley S70 5DJ 01226 648010 Fax: 01226 770408 Emergency Duty Team (out of office hours) 0844 9841800 Hospital Team Barnsley Hospital NHS Trust, Block 15, Gawber Road, Barnsley, S75 2EP 01226 432953

24

Barnsley Connects Service Centres Athersley Units 5/6, The Laithes Shopping Centre, Laithes Lane, Barnsley, S71 3AD Barnsley Town Centre Civic Hall, Eldon Street, Barnsley, S70 2JL Cudworth The Cudworth Centre Carlton Street, Cudworth, Barnsley, S72 8SU Mapplewell Mapplewell & Staincross Village Hall, Darton Lane, Barnsley, S75 6AL Dearne Dearne Service Centre, 8 -10 Barnsley Road, Goldthorpe, Rotherham, S63 9NF Hoyland The Hoyland Centre, High Croft, Hoyland, Barnsley. S74 9AF Penistone Penistone Town Hall, Shrewsbury Road, Penistone, Barnsley, S36 6DY Royston Royston Life Long Learning Centre, The Grove, Station Road, Royston, Barnsley, S71 4EP Wombwell Wombwell Library & Connects, Station Road, Wombwell S73 0BA Barnsley Hospice Church Street, Gawber, Barnsley, S75 2RL Telephone 01226 244244 Email www.barnsleyhospice.org Provides specialist palliative care for patients with cancer and other life threatening illnesses. A team of doctors, nurses and social workers works closely with hospital colleagues and community

care services to provide in patient support, a drop in service and support groups for carers.

Welfare Rights 01226 772360 welfarerightsteam@barnsley.gov.uk Pension Credit Compliments & Complaints 0800 99 1234 Adult Social Services www.direct.gov.uk 01226 772433 socialservicescomplaints@barnsley.gov.uk The Benefit Enquiry Line 0800 882200 www.barnsley.gov.uk Independent Complaints Help, Advice and Support Advocacy Service Adult Social Services 0845 120 3737 PO Box 679 Barnsley S70 9JE Care Quality Commission 01226 775656 03000 616161 socialservices@barnsley.gov.uk www.cqc.org.uk Age UK (formerly Age Concern) Equipment and Adaptations – 36a Queens Road, Barnsley S71 1AR (local organisations) 01226 776820 Enable Barnsley www.ageconcernbarnsley.co.uk Longcar Conference Centre, Barnsley Carers Emergency Longcar Lane, Barnsley Respite Service 01226 787855 Central Call Unit, Beevor Court 2, enablebarnsley@barnsley.gov.uk Pontefract Road, Barnsley, S71 1HG Equipment and Adaptations 01226 775671 01226 775800 www.barnsley.gov.uk equipmentandadaptations@barnsley.

Caring Together gov.uk 35 Queens Road, Barnsley, S75 1AN www.barnsley.gov.uk 01226 770374 Finance and Benefits – Cross Roads Care (local organisations) Maple House, Maple Estate, Stocks Lane Age UK (formerly Age Concern) Barnsley S75 2BL 36a Queens Road, Barnsley S71 1AR 01226 731094 01226 776820 www.crossroads.org.uk/barnsley www.ageconcernbarnsley.co.uk DIAL Barnsley Carers Advice Line – 0808 808 7777 9 Doncaster Road, Barnsley S70 1TH www.carersonline.org.uk 01226 240273 Council Tax – 01226 774774 info@dialbarnsley.org.uk bentax@barnsley.gov.uk Continued overleaf >> www.barnsley.gov.uk

25

Useful contacts PALS (Patient Advice and Liaison Service) Barnsley District Hospital, Gawber Road Barnsley S75 2EP 01226 432430 Voluntary Action Barnsley (VAB) The Core, County Way, Barnsley S70 2JW 01226 320100 www.vabarnsley.org.uk

Personal Budgets The Self Directed Support Team Wellington House, 36 Wellington Street, Barnsley S70 1WA 01226 772425 selfdirectedsupport@barnsley.gov.uk

Residential & Respite Care Adult Social Services 01226 775656 socialservices@barnsley.gov.uk

Social and Leisure Barnsley Shopmobility 41 Market Street, Barnsley S70 1SN 01226 786006 Blue Badge 01226 775600 Community Transport Pontefract Road, Barnsley S71 1JA 01226 730073 Disabled Go www.disabledgo.com Free Car Tax Disc 0845 712 3456

26

Passport to Leisure Barnsley Council PO Box 597, Barnsley S70 9EW 01226 774477 passporttoleisure@barnsley.gov.uk Public Transport South Yorkshire Traveline South Yorkshire Passenger Transport 11 Broad Street West, Sheffield S1 2BQ 01709 515151 Radar Key Can be purchased from any Barnsley Connects Service Centres 01226 775656 Taxis (Licensed taxis for wheelchairs) 01226 773041

Support for Bereavement Barnsley Hospice Bereavement Support 104-106 Church Street, Gawber Barnsley S75 2RL 01226 244244 Cruse Bereavement Care Alpha House, 10 Carver Street Sheffield S1 4FS 0114 249 3328 info@crusebereavementcare.org.uk

In an Emergency Barnsley Hospital 01226 730000 South Yorkshire Police 0114 220 2020

Residential and Nursing Care Homes Home

Tel

Capacity

Category RES DEM NUR

Autumn House Nursing Home 2 Station Road, Worsbrough Dale, Barnsley, S70 4SY

01226 243057

35

✔

Belle Green Court Care Home Off Belle Green Lane, Cudworth, Barnsley, S72 8LU

01226 718178

40

✔

Bollingbroke House 01226 712409 Common Road, Brierley, Barnsley, S72 9EA

33

✔

Bolton Hall Care Home Carrhead Lane, Bolton On Dearne, Rotherham

01709 881469

80

✔

✔

Burntwood Hall Moor Lane, Brierley Common, Barnsley, S72 9HB

01226 780222

37

✔

✔

Chapel View Nursing Home 01226 388181 Spark Lane, Mapplewell, Barnsley, S75 6BN

39

✔

Cherry Trees Care Home Cherry’s Road, Cundy Cross, Barnsley, S71 5QU

01226 704000

80

✔

✔

✔

Deangate Care Home Towngate, Mapplewell, Barnsley, S75 6AT

01226 383441

50

✔

✔

✔

Dearne Valley Care Centre Furlong Road, Bolton on Dearne, Rotherham, S63 9PY

01709 893435

33

✔

✔

Hepworth House (formerly called: Dearnlea Park Care Home), Park Road, Thurnscoe, Rotherham, S63 0TG

01709 893094

67

✔

✔

Dorothy House 186b Dodworth Road, Barnsley, S70 6PD

01226 249535

11

✔

Eboracum 177 Park Grove, Barnsley, S70 1QY

01226 203903

18

✔

✔

✔

✔

✔

✔

✔

✔

KEY = RES: Residential DEM: Dementia NUR: Nursing

27

Residential and Nursing Care Homes Home

Tel

Capacity

Category RES DEM NUR

01226 390131 Field View Spark Lane, Mapplewell, Barnsley, S75 6BN

34

✔

01226 733977

28

✔

Hall Steads Stacey Crescent, Grimethorpe, Barnsley, S72 7DP

01226 781525

90

✔

Havenfield Lodge

01226 753111

46

✔

01226 288379

67

✔

✔

✔

Highstone Mews Care Home Highstone Road, Worsbrough Common, Barnsley, S70 4DX

01226 733966

60

✔

✔

✔

Holly Tree Lodge Sceptone Grove, Shafton, Barnsley, S72 8NP

01226 712399

35

✔

✔

✔

Hoyland Hall Market Street, Hoyland, Barnsley, S74 0EX

01226 745480

40

✔

Hunningley Grange 327 Doncaster Road, Stairfoot, Barnsley, S70 3PJ

01226 287578

34

✔

Kexborough House 113 Churchfield Lane, Kexborough, Barnsley, S75 5DN

01226 385046

22

✔

Lindhurst Lodge Lindhurst Road, Athersley, Barnsley, S71 3DD

01226 282833

37

✔

Oakwood Grange Oakwood Road, Royston, Barnsley, S71 4EZ

01226 709075

60

✔

Galtee More Nursing Home

✔

164 Doncaster Road, Barnsley, S70 1UD

✔

✔

✔

Highfield Road, Darfield, Barnsley, S73 9AY

Highgrove Care Home Stanley Road, Stairfoot, Barnsley, S70 3PG

KEY = RES: Residential DEM: Dementia NUR: Nursing

28

✔

Residential and Nursing Care Homes Home

Tel

Capacity

Category RES DEM NUR

Orchard Views 39 Gawber Road, Barnsley, S75 2AN

01226 284151

40

✔

Park Grange

01226 286979

36

✔

Park House Worsbrough Road, Worsbrough Village, Barnsley, S70 5LW

01226 281228

20

✔

Parklands Nursing Home

01226 751745

52

✔

✔

Parkside Residential Home Park Street, Wombwell, Barnsley, S73 0HQ

01226 751745

36

✔

✔

Prospect House Prospect Street, Cudworth, Barnsley, S72 8JS

01226 780197

33

✔

✔

Riverside Residential Home Camborne Way, Monk Bretton, Barnsley, S71 2NR

01226 296416

50

✔

✔

Rockley Dene Nursing Home Park Road, Worsbrough, Barnsley, S70 5AD

01226 207916

26

✔

Rockley Dene Residential Park Road, Worsbrough, Barnsley, S70 5AD

01226 245536

39

✔

Rosehill House Keresforth Road, Dodworth, Barnsley, S75 3EB

01226 243921

26

✔

Royal Court King Street, Rock Mount, Hoyland, Barnsley, S74 9RP

01226 741986

40

✔

Saxondale Clarke Street, Barnsley, S75 2TS

01226 207705

36

✔

Neville Avenue, Kendray, Barnsley, S70 3HF

✔

Park Street, Wombwell, Barnsley, S73 0HQ

✔

✔

✔

KEY = RES: Residential DEM: Dementia NUR: Nursing

29

Residential and Nursing Care Homes Home

Tel

Capacity

Category RES DEM NUR

The Conifers Nursing Home Brampton Road, Wombwell, Barnsley, S73 0SS

01226 751007

33

✔

The Firs

01226 249623

32

✔

The Grove Thurnscoe Bridge Lane, Thurnscoe, Rotherham, S63 0SN

01709 895424

28

✔

The Maples

01226 382688

15

✔

01226 751703

40

✔

Valley Park Nursing Home Park Street, Wombwell, Barnsley, S73 0HQ

0345 293 7663

57

✔

Water Royd House Nursing Home Locke Road, Gilroyd, Barnsley, S75 3QH

01226 281389

64

✔

Willoughby House St Johns Road, Cudworth, Barnsley, S72 8DE

01226 717152

40

✔

Woodlands Lodge Care Home 106 Hawshaw Lane, Hoyland, Barnsley, S74 0HH

01226 742977

56

✔

✔

186b Dodworth Road, Barnsley, S70 6PD

✔

66 Bence Lane, Darton, Barnsley, S75 5PE

Thornhill House Church Street, Darfield, Barnsley, S73 9LG

✔

✔

✔

✔

KEY = RES: Residential DEM: Dementia NUR: Nursing

Whilst every care has been taken to make sure the information in this publication is up to date it is not intended to be a complete and authoritative statement of the Law on the issues covered.

The publishers and the promoters cannot accept responsibility for any loss arising from the use of information contained in this publication.

Designed and published by Octagon Marketing Company Ltd, 01909 478822

30

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the services or products sold.

Extra Care Housing Schemes launderette and activity rooms.

The Extracare housing schemes in Barnsley are Lavendar Court in Kendray, Westmeads in Royston, Fitzwilliam Court in Hoyland and Highgate, Thurnscoe.

Extracare housing provides comfortable Anyone interested in living in an Extracare and modern surroundings, convenience housing scheme can apply at any and security. Care professionals will Barnsley Connects offices or by phone provide you with the level of care that you to 01226 775555 to join the Berneslai need. There are a variety of communal Homes housing waiting list and for facilities for example, a restaurant, library, further information.

Extracare schemes offer high quality accommodation for older people who need some support to live independently whilst retaining a full and active social life.

Are your details correct?

Barnsley Metropolitan Borough Council make every effort to ensure that the information which we provide about registered care homes is correct. If you would like to update, amend or add to your listing please contact Adult Social Services on 01226 772370.

31

Notes

2 Brampton Road, West Melton, Rotherham.

S63 6AW 01709 879932

West Melton Lodge

Dementia Care, Residential Care, Day Care and Respite.

Small family run home

• specializing in dementia care, day care with personal care and respite care in a homely environment • 24 hr professional care • friendly environment and good home cooking • reflexology, chiropody and hairdressing

urntwood Care Home Founded in 1995, Guardian Care is dedicated to providing excellent care, whether it be nursing or social needs. Our philosophy is to build stronger relationships with residents, their families and friends as well as health and social care workers, commissioners and local communities. The Guardian Care Group now comprises 28 homes across the UK and, a vibrant, forward-thinking company having all experienced Managers with a care background.

Burntwood Hall, an 18th Century period residence, is found on the edge of the village of Brierley and close to Grimethorpe. Surrounded by magnificent mature gardens and grounds Burtwood Hall enjoys extensive views of the surrounding villages and the Pennines.

It provides cosy and comfortable accommodation for up to 37 older people with dementia related illnesses.

Inside our homes we pay great attention to the opinion of our residents, to ensure, the choice of our interior design creates a warm and welcoming environment.

Moor Lane, Brierley Common, Barnsley, South Yorkshire S72 9HB

DESIGN PRINT SUPPORT

Tel: 01226 780222 Email: burntwoodhall@guardiancarehomes.com

/ £99.95

Celebrating 3 Years

/ £129.95

Complete price budget spectacles Single vision from £49 • Bifocals from £79 • Varifocals from £99

/

Eye Tests – Spectacles – Contact Lenses Accessories – Private Tests – NHS Tests – VDU Tests

£149.95

To book an appointment, call in or ring on

01226 742158 home visits available Premier Eye Care 5 King Street, Hoyland, S74 9JU www.premier-eye-care.co.uk

10% discount to all NHS staff on production of this advert ALSO HALF PRICE TEST - £14.50 INSTEAD OF £29

Quality, affordable homes Equity Housing Group provides quality, affordable homes to rent or buy throughout Yorkshire and the north of England, ranging from apartments to family homes.

We pride ourselves on providing great homes in areas where people want to live.

Weavers Court, Penistone

Colewell Close, Barnsley

Victoria Street, Penistone

Call us on 0800 733233 or visit our website www.equityhousing.co.uk to find out more about the properties we have available in your area.

OCTAGON M A RK E T ING COM PA NY LT D

To advertise in this publication please call the sales team on 01909 478822 Britannic Chambers, 8A Carlton Road, Worksop, Nottinghamshire S80 1PH 01909 478822 | www.octagon.org.uk | info@octagon.org.uk

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the services or products sold.

S. & W. RIDING FUNERALS Funeral Directors & Memorial Masons

A caring, dignified & sensitive funeral service • Serving all the communities of Barnsley • Privately owned • Trust in the care of Funeral Director Darren Lippett and his experienced staff • Pre-paid funeral plans (payment by installments available) • Free client car park at rear

Water Royd House Nursing Home & Memory Lane Dementia Unit Water Royd House is a purpose built 62 bedded care home that caters for residential, nursing and residential dementia, along with palliative care, respite care and day care facilities. We have recently opened a new dementia wing which we have named 'Memory Lane'. This luxury unit provides a pleasant and safe environment for our residents to live in. Our aim at Water Royd is to provide a homely atmosphere so that all our residents, families, staff and visitors feel welcome and wanted and that we deliver the best, most professional care there is.

Day Care is now available at Water Royd House from 8am – 6pm daily. This is a nice way to meet new friends and chat about the old days. You can have a meal with us and even get your hair done. Bathing facilities, aromatherapy and much more is available. Come along for the day and enjoy participating in our many activities.

Introductory Offer

Tel: (01226) 741561 (24 hours) 36 Hoyland Road, Hoyland Common, Barnsley. S74 0PB.

First Week’s Stay Free or enjoy a Free Lunch on us when coming along to our Day Care.

All Offers are subject to Terms & Conditions.

Quote: WRH/BSS/0811 Locke Road, Gilroyd, Dodworth, Barnsley S75 3QH

 01226 281389

www.mmcgcarehomes.co.uk

Who are TLC Homecare Ltd?

TLC Homecare Ltd, a CQC 3 Star “excellent” rated service are proud to be accredited preferred providers to Barnsley Metropolitan Borough Council and deliver care services in the community across the Barnsley District.

Our aim is to provide, safe, well planned care, flexibly and discreetly.

With a skilled and dedicated care team, over 16 years of care experience and a commitment to offer the best care service we can, talk to us about how we can meet your care requirements.

What do we offer?

TLC Homecare Ltd, Maple House, Maple Estate, Stocks Lane, Barnsley S75 2BL t: 01226 785 911 www.tlc-homecare.co.uk

• Tailored care plans, specific to your needs • Flexibility, as care requirements change, so will our support • On call support 7 days a week • Support with all aspects of personal care, medication reminders • We can provide nutritious home cooking • All aspects of daily living, housework, laundry, shopping etc • Home respite services, to assist those with long term care conditions • Escorting out and support to live your life the way you want to live it!

• See our website for current offers

Deangate Care Home Towngate, Mapplewell, Barnsley, South Yorkshire S75 6AT Deangate Care Home is a purpose built detached home with pleasant grounds. Our home is conveniently situated within the village of Mapplewell on the outskirts of Barnsley providing easy access (local bus service) to amenities including a wide variety of shops, a village hall and library.

In need of legal advice, guidance or assistance?

At Howard & Co Solicitors we aim to offer quality legal advice with a personal service, at a fair cost. Established in 1976 Howard & Co Solicitors have built a strong reputation for providing legal services.

We believe it is important to make plans to safeguard yourself and those you love for the future.

Our legally qualified staff can provide advice on a number of topics including:• Wills and Inheritance Tax Planning • Probate and the Administration of Estates • Court of Protection Deputyships • Lasting Powers of Attorney • Elderly client issues including management of financial affairs • Trusts

Contact us on: 01226 215215

We provide specialist care in Poppy Lodge, our nursing and residential dementia unit which offers 24-hour nursing, personal and dementia care. The remainder of Deangate Care Home provides nursing and residential care for up to 38 residents. All bedrooms are en suite and the home has a large spacious dining room and four lounges, one of which provides the ideal setting for our many activities.

These separate units mean we can tailor our care to meet every resident’s needs and wishes. We ask each resident or their relative or representative to help formulate an individual care plan to ensure we cater for all their needs and can provide specialist and dedicated care.

We also provide: •A dedicated activities organiser who encourages residents to be as active and occupied as possible. Activities include bingo, arts and crafts, quizzes, flower arranging and many more.

Throughout the year we arrange seasonal events including visiting the pantomime and an annual trip to Blackpool illuminations.

•W eekly visits from a hairdresser.

•A ccess to each resident’s own GP, visiting chiropodist, physiotherapist and an occupational therapist ensuring continuity of care.

•F resh food cooked daily on the premises, offering a choice of meals. Our chefs cater for special diets and are happy to help meet all our residents’ needs.

For more information: Home Manager Tel: 01226 383441 ■ Email: enquiries@hillcare.net

to arrange an appointment to see Mr Michael Homer or Mr Andrew Baines, quoting reference “BCD” for a 10% discount on your legal costs.

Email: law@howardandco.co.uk • Web: www.howardandco-barnsley.co.uk 2-4 Victoria Road, Barnsley, South Yorkshire S70 2BB

CQC Rating 2 Star - Good, Contracted with Barnsley Social Services Hill Care Group, 17 Ashgate Rd, Chesterfield, S40 4AA Tel: 01246 558734 Web: www.hillcare.net

ESTABLISHED OVER 90 YEARS Dip F.D. MBIE MBIFD BEVERLEY HADFIELD, DIP FD

At times of Great Sadness we all Need someone who cares... to care for the details Catering & flowers supplied private chapel of rest

24 Hour personal service with dignity • FULL PROFESSIONAL EMBALMING SERVICE AVAILABLE • PRE-PAID FUNERAL PLANS AVAILABLE • STILL A PERSONAL FAMILY BUSINESS 247-249 BURTON ROAD, MONK BRETTON, BARNSLEY, S71 2QE

TEL: (01226) 733444

Bollingbroke house • Day care • Respite care • Own GP if required • Pets by arrangement • Dedicated activities co-ordinator • T.V. point in all rooms • Wheelchair access

We are a leading provider of advice and guidance to people receiving a direct payment in Barnsley.

For more information, please contact Penderels Trust, Maple House, Maple Estate, Stocks Lane, Barnsley, S75 2BL Tel: 01226 201 661 ❘ Email: barnsley@penderelstrust.org.uk

Tel: 01226 712409

Penderels Trust is a not-for-profit organisation.

TRADITIONAL SOLICITORS WITH A MODERN APPROACH WHENEVER YOU NEED US, WE CAN HELP • Lasting Powers of Attorney • Wills • Court of Protection • Dealing with the Estate of someone who has died We also offer a full range of legal services

Newman & Bond S O L I C I T O R S Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the services or products sold.

35 Church Street, 01226 Barnsley Telephone:

213434

www.newmanandbond.co.uk

Whilst every care has been taken to make sure the information in this publication is up to date it is not intended to be a complete and authoritative statement of the Law on the issues covered.

The publishers and the promoters cannot accept responsibility for any loss arising from the use of information contained in this publication.

Designed and published by Octagon Marketing Company Ltd, 01909 478822

Momentum Care & Support Yorkshire Ltd Quality care in your own home

HCF The Springs

Southmoor Road, Hemsworth, Pontefract Personal, In-Home Care and Support for Adults.

At Momentum Care & Support Yorkshire Ltd, our goal is to help our clients achieve the best quality of life possible. We understand that one solution does not fit every situation so we take the time to listen and learn about each client’s needs and preferences. This enables us to tailor a care program that maximizes the client’s independence and dignity.

Understandably, most people prefer to stay in the familiar comfort of their own homes. This is more achievable than you may think. We can arrange for non-medical visits from home care support workers Daily or weekly services include: • Routine personal care • Hygiene assistance • Laundry • Cleaning • Shopping • Meal planning and cooking •R ides to doctor appointments and errands • Medication reminders Whether you need short-term recovery assistance or long-term care, please give us a call.

Please give us a call on 01977 612789 or 07913 418480

TEL 01226 391 955

FAX: 01226 391 966 Nightingale Social Care provides a comprehensive and flexible range of home care services.

We assist clients in carrying out normal activities of daily life therefore maintaining optimum independence.

Domestic cleaners offering cleaning & home help in Barnsley, Penistone and Sheffield

Our care assistants are experienced in all aspects of personal care requirements and are happy to assist with domestic duties and meal preparation.

This is what we’ll do for you:

Basic tasks include • Bathing • Dressing & Undressing • Mobility • Feeding • Continence care • Exercise • Prompting of prescribed medication We also provide specialist care services such as catheter care.

Our Domiciliary Care Service can be accessed via social workers or on a private basis.

Following the initial referral, we will arrange to meet with the service user in their own home if possible where we can fully assess their needs.

• Cleaning • Shopping • Companionship • Form Filling • Ironing Our understanding and friendly staff have CRB certification, full insurance & always carry ID badges

Call us on 01226 766456 Visit our website for more information

www.mrs-mop.co.uk

Sheltered Housing Are you over 60 and feeling lonely?

Are you looking for a smaller property that is safe and secure?

Do you need support to help you remain independent?

Would you like to have the chance to join in social activities?

Berneslai Homes may have the answer!

We have a number of Sheltered Housing Schemes in various locations across the borough with the following facilities:✸ On-site scheme warden ✸ 24 hr emergency alarm system ✸ 24 hr repairs service “There’s plenty of ✸ Affordable rents entertainment, outings, special ✸ Communal lounge events and much more.” ✸ Social activities ✸ Laundry room “Living at Saville Court is ✸ Guest bedroom in some schemes like being surrounded by ✸ Landscaped gardens family and friends, it is a ✸ Security and safety features wonderful place to live.” ✸ District heating systems ✸ Off-road parking ✸ Digital TV aerial If you interested contact us on 01226 775454 or visit www.berneslaihomes.co.uk for further information.

Company Ethos A Personal Approach “We are committed to providing the best quality care and with a personal approach, we assess a Service Users’ needs to determine a customised plan of care that is effectively communicated to family and all members of the care team.”

We have teams of Staff who are specialised in providing the care required. Our development standards are regulated, we not only meet these quality standards but we exceed them. All of our Staff are studying for or have a minimum of Diploma level 2 in Health and Social Care.

Our Senior Management are dedicated to the quality, health and well-being of all the individuals we care for.

All Managers are qualified to at least Diploma level 3 or 4 in Health and Social Care or a Registered Manager. We understand the importance of the Equality Act 2010 and endeavour to match the multi-cultural needs of our Service Users’. In addition, all our Staff are trained and dedicated to promoting equality.

All of our Staff have continual personal development plans which enables us to not only focus on their individual goals but, also train Staff to deliver the best possible service. Our Senior Management operate a Person Centred Planning Approach to all our Service Users and use methods such as: • Person Centered Thinking Skills • Total Communication Techniques • Graphic Facilitation of Meetings and • Problem Solving Skills

Domiciliary Care At Trust Homecare we aim to supply professional, responsive and high quality services to all our service users, clients and stakeholders. These include: • Personal Care • Personal Hygiene – Assistance with bathing, grooming and specific individual needs • Toileting – Bowel and Bladder care • Observation – Reporting on a person’s general health and well-being • Mobility Transfers – Assisting with ambulation or transfers • Nutrition – Meal Preparation, assisting with fluid intake or specific needs.

• Medication and O2 Management - Individual assistance • Daily Visits from qualified carer • 24 Hour Emergency Response Service (365 days a year) • Post-Operative Care Domestic Care • Meal Preparation • Personal Shopping • Laundry and Ironing • Help Managing Fuel Supplies • Cleaning Duties Social Care • Private Transport Duties to Appointments • Personal Shopping • Companionship Other Services • Assistance with administration • General House Keeping

Head Office: 01226 242 799 (24 hours) or 01226 242 370 Fax: 01226 321 402 Managing Director: 07838 490 550 Acorn House, Oaks Business Park, Oaks Lane, Barnsley, South Yorkshire S71 1HT

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