News@QEHB July 2017 by Octagon D&M Ltd

Visit our website: www.uhb.nhs.uk

For patients, staff, visitors and volunteers

JULY 2017

Page 5 Food for thought from dietitians

Page 3 Campaign to save lives

Page 10 Mountain challenge for fundraisers

Success at Research Showcase – see centre pages

Stroke patients will benefit from trials Patients needing treatment for a stroke will benefit from the Trust’s specialist service being recognised at a national level. The stroke service at the Queen Elizabeth Hospital Birmingham was awarded Hyperacute Stroke Research Centre (HSRC) status, making it only one of nine specialist stroke research centres across the country. The national accreditation will give the Trust’s team additional opportunities to undertake research bringing benefits to patients from around the region. Every year there are 152,000 strokes in the UK – approximately one every three and a half minutes. Most people affected are over 65, but anyone can have a stroke, including children and babies. In recent years there has been a major overhaul of how people are treated for strokes with teams like the one at Queen Elizabeth Hospital Birmingham offering round-the-clock care. Its Hyper-acute and Acute Stroke Unit takes all patients with a primary diagnosis of acute stroke admitted to the trust. The aim of the unit is to provide high quality hyper-acute care for all stroke patients, regardless of severity or rehabilitation potential. In addition to the Trust’s seven-day-a-week stroke service, patients can attend two nurse-led clinics a week. It is estimated that the team will see 800 strokes and 500 mini-strokes, known as ‘transient ischaemic attacks (TIA)’ each year. The team includes a wide range of specialists including four medical doctors, specialist stroke

and rehabilitation nurses, speech and language therapists, dietitians and psychologists as well as physio and occupational therapists. Consultant neurologist and senior lecturer Mark Willmot, has taken on the role of Clinical Lead for HSRC. He believes the service’s new status can have a direct impact on patients. “When diagnosing and treating someone who has had a stroke, rapid intervention is essential which is why our round-the-clock care can ensure the best possible outcomes. “There is also a recognition that access to patients on a 24-hour basis means it is possible to run more extensive research trials that will give us an insight into how treatments can be improved to support the patient.” The value of research has long been recognised and the HSRCs have shown that the infrastructure is in place at the Trust to support more complex work. At a recent conference held at the Trust, a wide range of specialists shared their thoughts including consultant Dr Don Sims, Clinical Services Lead for Stroke at QEHB. He outlined the importance of research in stroke, and how the speciality has seen a fall in mortality rate; in part due to changes in practice because of evidence from research trials which patients were willing to join. For more information regarding stroke visit the Stroke Association’s website www.stroke.org.uk

Recognise the signs of stroke Do you know the FAST message? Acting FAST saves lives and ensures a better chance of recovery. Facial Weakness Can the person smile? Has their face fallen on one side? Arm Weakness Can the person raise both arms and keep them there? Speech Problems Can the person speak clearly and understand what you say? Is their speech slurred? Time If you see any one of these three signs, it’s TIME to call 999. Stroke is always a medical emergency that requires immediate medical attention.

There are over twenty stroke research studies currently taking place in the West Midlands, with many more to come. If you would like to find out how you can get involved contact: James Cunningham, Stroke Research Practitioner. ƀ james.cunninghan@uhb.nhs.uk

Nurse recruitment video grips social media A nurse recruitment video, aiming to attract experienced nurses to the Queen Elizabeth Hospital Birmingham (QEHB), has sparked excitement across the Trust following its launch on social media. The video, which was released on the Trust’s Facebook page has already reached nearly 140,000 people across the city thanks to staff and patient sharing the content with friends, making it the hospital’s most popular post to date. In addition to raising awareness of nursing at QEHB, the video has prompted an outpouring of public support for the hospital from hundreds of reactions. One patient commented via Facebook: “Amazing hospital, unlike any other I’ve ever been to. The staff are exceptional and the care you receive is second to none. They saved my life and will continue to save millions more.” A former member of staff reacted to the video with praise: “Without this hospital I wouldn’t have achieved what I have in my career, they are phenomenal.” The video was launched to provide an insight into working at QEHB and promote on-site facilities ahead of a special nurse recruitment open day on 1 July. The video can be viewed at: www.nursing.uhb.nhs.uk, on the Trust’s YouTube channel ‘UHBvideos’ or via the Trust’s official Facebook page @QEHBOfficial.

Best in Care 2017 See page 3 for details

Puzzle page: Delivering theBrainteasers, best in care mind benders and more p15 Find your way around: Hospital maps p16

University Hospitals Birmingham NHS Foundation Trust | JULY 2017

Members’ health talks Daytime sessions: 10:00–10:30 – Registration and refreshments 10:30–noon – Health Talk VENUE: Lecture Theatre 3, Education Centre, Level 1, Queen Elizabeth Hospital Birmingham ■ Thu 27 Jul – SEPSIS – Infection Prevention and Control ■ Thu 24 Aug – Abdominal Aortic Aneurysm

We had a fantastic time, the turnout and engagement from all was superb and we hope everyone at the hospital enjoyed it as much as we did.

■ Thu 28 Sept – Genomics – Personalising Medicine ■ Thu 26 Oct – Breast Cancer – Breast Screening Team ■ Thu 23 Nov – Interventional Radiology For more information see: ¬ www.uhb.nhs.uk/health-talks.htm

Iain Mackay, Principal Dancer, Birmingham Royal Ballet

You Said, We Did…

Thousands view live dance performances Praise for the reception team

Earlier this year, a mystery shopper exercise was carried out by four members of the Patient and Carer Council who posed as ‘secret shoppers’ and visited 13 different reception areas at QEHB and the Heritage Building. The focus was on first impressions, the interaction with the receptionist and the overall experience of the service. After the visit, the mystery shoppers completed a feedback form giving details of their experience and answering some questions about their visit. The feedback was overwhelmingly positive with all areas receiving a good or excellent rating for first impressions. Receptionists also received 100 per cent positive feedback for the following: ■ The reception area was very or fairly clean and free from clutter ■ Receptionists were able to answer the mystery shopper’s query to a good or excellent level ■ The receptionists delivered a good or excellent level of service In terms of areas for improvement, the mystery shoppers noted that only 31% of reception staff were wearing a job role badge. Sandra O’Brien, Health Records Services Manager, said: “I’m really proud of the team who showed that there are many areas of good and excellent practice. We’re really pleased with the positive feedback, but will also be looking at areas where we can improve. Our reception team are a vital part of patients’ experience – first impressions always count and it’s great to see that they offer a friendly and warm welcome.

Principal dancer with the Birmingham Royal Ballet, Iain Mackay, brought a bespoke pop-up dance group – Open Door Dance – to perform at QEHB. Open Door Dance (ODD) delivered three performances, each lasting around 25 minutes, for the staff, patients and visitors outside the hospital. Each performance contained a variety of short dances, ranging in style from classical duet to modern contemporary pieces, especially choreographed for this unique event. The performances were filmed and live streamed using social media on both the hospital and Birmingham Royal Ballet’s social media platforms allowing all patients, staff, carers, volunteers and the public the opportunity to enjoy the shows – regardless of their mobility or location. The live streams and videos have since reached over 25,000 views. Dancer Iain Mackay, who has toured widely with Birmingham Royal Ballet throughout an

Delivering the best in care

impressive career, is leading on this new venture and has enlisted the talents of other dancers from the company to help bring his vision of accessible art in unlikely places to life. He said: “The goal for Open Door Dance is to take high quality live dance into places you wouldn’t expect to see it. “I firmly believe access to the arts is more important than ever and it should be experienced by as many people as possible – regardless of their situation. “This is my community, my family’s community and as a Principal Dancer with Birmingham Royal Ballet, access to dance as an art form is something that I have to offer. With ODD I want to use my unique skill set to help to bring people together and inspire them, and I’m so glad to have bought this to the Queen Elizabeth Hospital Birmingham. “We had a fantastic time, the turnout and engagement from all was superb and we hope

everyone at the hospital enjoyed it as much as we did.” Philip Norman, Executive Chief Nurse, said: “We are excited to have hosted Open Door Dance and hope that our patients, visitors, and staff – where possible – were able to experience the incredible live dance that was on show outside the hospital – or from their bed space via social media. “These world class performances served as a welcome and inspirational distraction for our patients and their loved ones.” Watching the performance, Clinical Nurse Specialist, Jenny Mckenzie, commented via Facebook: “A wonderful afternoon’s performance. Thank you Ian and the troupe for bringing us your outdoor show. A real rare treat to see Le Corsaire pas de deux. More please!” Another onlooker commented on Facebook: “Well done for bringing it to a wider audience – open air performance is special.”

JULY 2017 | University Hospitals Birmingham NHS Foundation Trust

New sepsis training could help save lives Clinical educators, resuscitation officers and simulation trainers across the Trust are delivering potentially life-saving knowledge as part of University Hospitals Birmingham’s THINK SEPSIS campaign. Sepsis training, which aims to equip clinical staff with the skills to identify the warning signs, is being rolled out to doctors, nurses and other frontline healthcare professionals as part of their mandatory training programme. The training forms part of a Trust-wide focus on early detection of sepsis and focusses on three key areas: ■ How to recognise the early warning signs of sepsis ■ How to screen patients for sepsis using the new screening tool ■ How to treat it It is hoped that by raising awareness and making sepsis one of the key clinical considerations that many more lives could be saved throughout the UK. Sepsis claims approximately 44,000 lives each year in the UK. The Trust launched its first campaign to fight against sepsis in April this year, which saw hundreds of staff take part in awareness activities across the hospital site. Senior Infection Control Nurse, Kerry Holden, said: “The Tier 1 sepsis education and training programme is a very important part of the THINK SEPSIS campaign because it provides the practical knowledge to be able to prevent and treat a life-threatening condition.” “The clinical educators are doing a fantastic job of rolling this out to the clinical staff who care for our patients and we would encourage all of our staff to make sure they attend this training – it could help save a life.”

A transplant surgeon from the Queen Elizabeth Hospital Birmingham has been awarded an MBE in the Queen’s Birthday Honours List for services to transplantation patients. Mr Majid Mukadam, pictured, has encouraged thousands of Asian people to sign the organ donor register during the course of his work at the Trust. Mr Mukadam, a father of two, has worked at QEHB for 17 years. Dame Julie Moore, Chief Executive at QEHB, said: “I am delighted to hear of Mr Mukadam’s well-deserved award and send him my congratulations. “Despite his very busy commitment to the Trust, Mr Mukadam continues to devote his spare time to raising awareness of transplant and organ donation within the Asian community in Birmingham and beyond. “He has addressed issues that are crucial in improving the health and well-being of people living within Birmingham’s ethnically diverse and culturally rich population. “He has highlighted the fact that many Asian people, particularly Muslims, are on the waiting list for transplant and that there is a high mortality rate within the waiting list.” Last year Mr Mukadam was awarded a Hospital Health Star award, organised by ITV1 show Good Morning Britain.

Why it is good to talk about organ donation

Still time to nominate for Best in Care Awards 2017 The Best in Care Awards is back and sparklier than ever with new categories for 2017. This year sees the introduction of the Training Education and Wellbeing Award, which highlights the important role training and education plays in delivering the best in care. The Patricia Taylor Colleague of the Year Award will represent a personal ‘thank you’ from those who feel they have a truly amazing colleague, to that very special person. The award, so named in recognition of the late Patricia Taylor’s exceptional support to her team, will highlight how it’s often the small actions that make a huge difference – from being the colleague who can be relied upon to help out, to always being there with a round of tea and a smile. Amongst those awards are firm favourites such as Best in Clinical Care, the Chief Executive’s Award for Innovation, Team of the Year and the coveted Chair’s Award, which celebrates excellence in customer care. But it is not just the outstanding feats of live-saving surgery or frontline staff that receive praise. The awards also celebrate the exceptional achievements, dedication and commitment of

Royal honour for transplant surgeon

so many at University Hospitals Birmingham. The hospital employs an army of staff in non-clinical roles such as porters, cleaners and receptionists to support the clinical teams deliver their services as well as a host of corporate staff who ensure the smooth running of the organisation, therefore the ‘Behind the Scenes’ and the newly-named ‘Supporting our services’ awards aims to put those on who order, clean and maintain the pedestals firmly up there on one. UHB Chief Executive, Dame Julie Moore, said: “It is important that we constantly re-examine what we do and how we celebrate achievement is no exception to that. “The new categories ensure the Best in Care Awards reflects the broad spectrum of staff that make up UHB and the significant contributions they make. “I am very much looking forward to this year’s event and to reading your nominations.” There are 13 categories in total celebrating the variety of ways staff, volunteers and QEHB Charity supporters contribute to providing the best in care. So if there’s an individual or a team that you feel deserves to be celebrated, show your

I am very much looking forward to this year’s event and to reading your nominations. Dame Julie Moore

The NHS Organ Donor Register is a personal choice but, knowing that you could save up to nine lives, what will you do: Waste or Save?

NHS Organ Donor Card

Chief Executive

gratitude by nominating them for one of these very special awards. Anyone can nominate and nominating is easy. The finalists and some of those who nominate them will be invited to a glittering awards ceremony in November where the worthy winners will be announced. Nominations close on 31 July 2017. To make your nominations complete the online form: www.nhs.uk/awards, write to Best in Care Awards, Communications, University Hospitals Birmingham, Edgbaston B15 2TH or call 0121 371 6490.

Join the NHS Organ Donor Register today and tell your loved ones – don’t leave anyone in any doubt about your decision!  www.organdonation.nhs.uk/ wasteorsave/#timetosign  www.facebook.com/nhsorgandonor  Twitter: @NHSOrganDonor  Instagram: @nhsorgandonor  www.youtube.com/user/ NHSOrganDonation

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | JULY 2017

Cartello

mbulance

Private Ambulance Services Supporting West Midlands & Yorkshire

• Non emergency patient transfers • High dependency patient transfers • Repatriation transfers • Organ and blood transfers • Training courses We provide patient transport solutions for NHS organisations, private organisations and private individuals no matter what your requirement. Our service offers transfers from hospitals, clinics, care homes or from train stations, airports and sea ports - we will cater to your needs professionally and at a very competitive price.

0845 45 999 68

info@cartello-ambulance.co.uk www.cartello-ambulance.co.uk

MEMBER

Wyndley Grange 2 Somerville Road, Sutton Coldfield B73 6JA

Recently Extended Nursing Home Providing Care For The Elderly ❙ En-suite Facilities ❙ Passenger Lift ❙ Disabled Facilities ❙ ❙ 24hr Nursing/Dementia Care ❙

0845 099 5001 www.homecroft-ltd.co.uk

JULY 2017 | University Hospitals Birmingham NHS Foundation Trust

Dietitians help to chew over facts Forty per cent of people surveyed admit they have tried or considered trying a ‘fad diet’ according to a new poll. Two-fifths of people surveyed in a poll by Populus for the British Dietetic Association (BDA) admitted to trying or considering trying one or more of the BDA’s ‘worst celebrity fad diets’ to lose weight. Amongst the diets that the survey participants had tried or considered trying for weight loss were the Paleo diet; Sugar-free diet; Alkaline diet; Detox diet; Raw-food diet; and Juicing. The BDA and dietitians at QEHB, as part of the fourth National Dietitians Week, encouraged the public to get their advice on diet from the properly qualified experts. The public should also ensure any diet plan they follow is based on scientific evidence. Some of the advice given in relation to fad diets is not just ineffective, it can actually be harmful to people’s health – according to the BDA. The British Dietetic Association (BDA), founded in 1936, is the professional association and trade union for dietitians in Great Britain and Northern Ireland. It is the nation’s largest organisation of food and nutrition professionals with over 8,500 members. Results of the poll also showed that one in five people have tried or considered trying some form of detox diet, with this rate increasing amongst the 18 to 24 year olds, to one in three. The human body is entirely capable of detoxing itself without the need for buying expensive products, and there is no evidence that you can ‘detoxify’ your body by eating certain foods. One in three women and one in five men surveyed have tried or considered trying a ‘sugarfree’ diet. Whilst the BDA would encourage people to reduce their processed sugar intake, some versions of this diet recommend removing sources of natural sugars, such as fruit, which can lead to nutritional deficiencies. What is more, some sugar-free diets encourage the use of substitute products like agave and maple syrup, and these are just refined sugar in another form. There is no evidence to support that these alternatives are any healthier. Dietitians work across many areas at QEHB including, medicine, surgery, intensive care, HIV, diabetes, burns, trauma, liver and renal. Louise Robertson, senior dietitian at QEHB,

Mary Wilson-Brown, Rajinder Pabla, Jo Driscoll, Lyndsey Tomlinson, Reena Mair – Dietitians

said: “We encourage people to seek sensible advice that is proven to work for weight loss, from a qualified professional, like a dietitian. “Following advice that is not evidence-based can pose a threat to the health of the public. That’s why we have been going out across the hospital debunking nutritional myths and offering our expert and evidence-based advice.” To help spread the word, QEHB’s dietitians were in the Atrium to highlight the evidence as to why you should trust a dietitian whilst offering free fruit to patients, visitors and staff. Ward education sessions also took place to highlight the importance of good nutrition, with a dedicated teaching session on Ward 514. Dietitians were also sharing their tips and advice via the Trust’s Twitter account @uhbcomms across the week to highlight the expertise of QEHB’s dietitians and the evidence based nutritional advice they practice. To find out more about Dietitians Week, visit: www.dietitiansweek.co.uk Fact photograph: Mary Wilson-Brown (left) and Rajinder Pabla (right) Myth photograph: Lyndsey Tomlinson (left) Jo Driscoll (middle) and Reena Mair (right)

National research centre showcases ground-breaking work A host of ground-breaking work has been showcased right here in Birmingham by the team at the NIHR Surgical Reconstruction and Microbiology Research Centre (SRMRC). The SRMRC welcomed delegates from all over the country ffor the day-long showcase at the Institute for Translational Medicine. The day began with Professor Tony Belli, Consultant Neurosurgeon, Professor of Trauma Neurosurgery and Director of the SRMRC, updating the packed lecture theatre on the progress of the centre and the way it is heading, taking a more translational approach to research. Research projects looking at the body’s reaction to traumatic brain injury, the effect on the gut when the body suffers from

trauma and how to use technology to help patients communicate when they cannot speak were just a few of the forward-thinking studies covered. Professor Tony Belli, Director, said: “I was really pleased with how the day went. The showcase was extremely well attended, which exemplifies the interest in trauma research. Here at the SRMRC we have been and are doing some incredible work and have a very talented team that works tirelessly to advance these studies so they can begin helping trauma patients as soon as possible. “We are now in a key phase in the SRMRC timeline, for the past few years we have been working to lay the groundwork for these ambitious studies and now we are in a position

to move forward and take a more translational approach as we move from research to translating it into new medical techniques, drugs, technologies and more that can begin to help the people we are ultimately doing this for, trauma patients.” The NIHR SRMRC is a national centre for trauma research, transferring innovation used in the treatment of injured military personnel to improve outcomes for all patients. It brings together the pioneering advances in surgery and infection control made by military and civilian scientists and medics working together. Based at the Queen Elizabeth Hospital Birmingham, the centre harnesses expertise from the Ministry of Defence, University of Birmingham and QEHB.

Peter Scott

A former Head of Biochemistry Peter Scott passed away peacefully at his home on 2 June, aged 90. Peter joined the Biochemistry department at Selly Oak Hospital in the late 1950s as a Senior Biochemist. He was appointed Head of Biochemistry a few years later and remained in post until his retirement in 1992. He was always keen to implement the latest developments in biochemistry within the laboratory, and those that worked with him will remember how thoroughly he researched every angle in fine detail. Peter was very proud of the talented and hard-working team that worked with him, publishing many research and scientific papers. He was instrumental in the introduction of computerisation of reporting of laboratory results within the department and became a pioneer and lecturer on this topic. During his time at Selly Oak Hospital he served a term as Chairman of the Association of Clinical Biochemists (ACB), attending regular meetings in London, frequently lecturing at conferences around the world and representing ACB staff on the Whitely Council. In 1994 he was awarded emeritus membership of the ACB. Alongside his clinical and managerial roles at Selly Oak Hospital, Peter was appointed as Senior Clinical Lecturer in the Faculty of Medicine at the University of Birmingham. As such, some who look back on their days as medical students may remember him well! Towards the end of his career he developed a strong interest in computing and medical informatics and was in demand as a lecturer in medical EU-funded projects in this newly developing field. One such project was developing semantics and coding in medicine. His last role before retirement was as a Director of a Medical Telematics Project in Belgium. Peter’s work brought him great pleasure and satisfaction and he was very proud of his many and varied achievements over the years. He considered himself very lucky to have worked in such stimulating environments, and with such enthusiastic colleagues, many of whom he thought of as friends. Former colleagues and friends joined his daughters Rachel and Sarah and son Michael at the funeral at Holy Trinity Church, Rose Hill Lickey on Tuesday 27 June.

Keep up with UHB online  uhb.nhs.uk  facebook.com/QEHBofficial  twitter.com/uhbcomms

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | JULY 2017

BESPOKE GRANITE & QUARTZ WORKTOPS Lower your costs - made for your home at your home By using the latest machinery and cutting methods, coupled with traditional best practice, our bespoke cutting service saves you both time and money. Although wood worktops can be fitted with limited knowledge, our templating service will ensure that all worktops are cut and finished to your exact demands, with absolutely no compromise. We cut your worktops at your home to cut your costs.

Call Wayne Herries to day for a no obligation quote on 07758 922570 or email: wayneherries@googlemail.com

APEX

UHB NHS Foundation Trust has not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser. Nor does UHB NHS Foundation Trust endorse any of the products or services.

Every possible care has been taken to ensure that the information given in this publication is accurate. Whilst the publisher would be grateful to learn of any errors, they cannot accept any liability over and above the cost of the advertisement for loss there by caused. No reproduction by any method whatsoever of any part of this publication is permitted without written consent of the copyright owners. Octagon Design & Marketing Ltd. ÂŠ2017 Hawks Nest Cottage, Great North Road, Bawtry, Doncaster, South Yorkshire DN10 6AB. Tel: 01302 714528

JULY 2017 | University Hospitals Birmingham NHS Foundation Trust

Patients see benefit of discharge lounge Patients who have come to the end of their stay at QEHB are transferred to the Discharge Lounge to await transport home. The Discharge Lounge is a lovely comfortable area, located next to the East Block Day Unit on the lower ground floor of the Heritage Building. It is staffed by qualified nurses, a healthcare assistant, two porters and a medicines management technician (MMT). Patients can receive one-to-one advice and information about medication they need to continue taking at home. Lesley Golby, Ward Manager, said: “We get really positive feedback about the care we offer patients in the Discharge Lounge. We provide refreshments, newspapers, magazines and books, plus a television and radio. It’s the perfect transition area where patients can plan to be back at home in familiar surroundings, rather than being in a clinical ward environment.” The Lounge is also very convenient as visitors and taxis have access to a free pick-up point for 20 minutes outside East Block Day Unit, removing the difficulty of finding a parking space, or waiting outside the busy main entrance of QEHB. Lesley continues: “By waiting in the Discharge Lounge, patients are helping to free up hospital beds for those who really need them. Plus, it’s a lovely area to wait!”

By waiting in the Discharge Lounge, patients are helping to free up hospital beds for those who really need them. Plus, it’s a lovely area to wait!

ORIENTEERING It can be a challenge to find a sport where all generations can take part together – orienteering offers the opportunity for people of all ages and abilities to join in the challenge. All participants need is a compass, a map and the determination to navigate from point to point. For some this could be at a walking pace while others opt for competitions where speed is crucial.

Lesley Golby, Ward Manager

Benefits ■ Sharpens decision making skills and teaches self-reliance ■ Increases fitness levels ■ Improve cardiovascular strength ■ Chance to get out in fresh air A wide range of options are available through the British Orienteering organisation which supports amateurs and those competing at an international level. There are three main ways of taking part. A permanent course where people can go at their own pace, at an event which is aimed at serious and recreational competitors and non-competitive sessions. There are events like TrailO, a form of orienteering competition where people of all levels of physical ability, including wheelchair users, can compete on equal terms. These can be held in countryside settings or in town.

What do patients say? “Very pleasant area in which to wait, light, airy, sunny and comfortable. Excellent refreshments.” “Discharge staff went through medication with me and also explained that my GP would be notified. Helpful and friendly staff.”

What do QEHB ward staff say? “Discharge Lounge staff add the finishing touches to your patient’s QEHB experience. They provide education on medicine, arrange transport, liaise with relatives and even make your patient a cup of tea! “

“Staff in the Discharge Lounge make patients’ last few hours at QEHB as stress-free as possible. Feedback from patients shows they have a really good experience before going home as it’s a lovely calm environment.” “By sending a patient to the Discharge Lounge, you are doing the right thing and helping those acutely unwell patients in the Emergency Department and Clinical Decision Unit get to the right ward a lot quicker.”

For full details see the website at ¬ www.britishorienteering.org.uk

Is it an emergency? Choose the right NHS service for you University Hospitals Birmingham NHS Foundation Trust, like all Trusts across the UK, continues to see unprecedented demands on its services. More patients are coming to our Emergency Department (also known as Accident and Emergency) with staff caring for 8.7 per cent more patients so far this year compared to last year. This rise in patient admissions equates to an additional ward’s worth of extra beds but the Queen Elizabeth Hospital Birmingham has no vacant space available. More patients are arriving at our hospital by ambulance and in December 2016, the Trust experienced the highest number of ambulance patients ever with numbers 11 per cent higher than the same period in 2015. The hospital also continues to see a rise in patients from outside our traditional catchment area with a 47 per cent increase in ambulance patients from the Redditch and Bromsgrove areas. We are also facing challenges when it comes to discharging patients from the hospital. More patients who are well enough to leave are remaining in our inpatient

WHY NOT TRY?

beds as other parts of the health and social care system face their own problems with bed capacity.

What can you do to help? You can get the most appropriate, fastest treatment by choosing the NHS service that can best treat your symptoms. This also helps us by reducing the pressure on services like the Emergency Department so that they can help those people in most need. If you are considering coming to QEHB Emergency Department, please think about whether this is the right place for you. Only urgent and emergency health problems such as severe chest pain, severe bleeding, trouble breathing or a suspected broken bone should be seen in the Emergency Department.

What to do when you are not feeling well ■ Care for yourself at home if you have a common health issue, like a cough, cold, sore throat or headache. Make sure you get plenty of rest and take your usual painkillers or medicines, if you need them (always read the label). ■ Visit a walk-in centre, minor injuries unit or

urgent care centre if you have an illness or injury and it can’t wait until your GP surgery is open. Find your nearest one at www.nhs.uk ■ Ask your local pharmacist for advice about lots of common health issues such as diarrhoea, migraines and skin problems. ■ Make an appointment with your GP if you are feeling unwell and it’s not an emergency. All GPs will offer an emergency out-of-hours service. Did you know that even if you are out of town, you can join any GP practice as a temporary patient? The NHS Choices website has a handy search facility to see which practices cover your local area. Urgent cases such as loss of consciousness, severe chest pain, severe bleeding, trouble breathing or a suspected broken bone should be reserved for the Emergency Department. QEHB is a major trauma centre and on average we see over 3000 patients a month who arrive by emergency ambulance. To help our staff care for these very poorly patients, please consider whether your symptoms could be better treated by another NHS service.

Did you know, UHB offers a comprehensive sport and exercise medicine service (SEMS) delivered by musculoskeletal physiotherapists and a SEMS consultant? For more information, please visit: ¬ uhb.nhs.uk/sport-and-exercisemedicine.htm

Free Wi-Fi network Patients and visitors now have access to a free WiFi network through a service funded by QEHB Charity. Staff are being asked not to use this network as the bandwidth has a finite capacity – if staff use it, this will impact on the level of service which patients and visitors receive. To connect, just search for a network called QEHBCharity-guestWiFi, enter your email address and then agree to the terms and conditions.

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | JULY 2017

BHBN’s LATEST RADIO SCHEDULE BHBN Hospital Radio broadcasts patient requests, music, news, live sport and a range of speciality programmes to NHS hospitals across Birmingham. The station, founded in 1952, is based in new studios in the Heritage Building (original Queen Elizabeth Hospital), they are on air 24 hours a day. They can also be heard via their website www.bhbn.net and the TuneInRadio app. MONDAY 4pm 5pm 7pm 8pm

Music from Stage and Screen – Miranda Burns Good Vibrations – Donna Joseph Hospital Request – Samantha Johnston The Evening Show – Dale Hobson TUESDAY

4pm 6pm 7pm 8pm

Playing it Cool – Pete Bayliss Easy Listening – Kelly Howell Queen Elizabeth Hospital Requests – Nick Whitehouse The Evening Show – Paul Millington WEDNESDAY

4pm 6pm 7pm 8pm

The Rock Years – James Chew Words & Music – Brian Henderson Good Hope Hospital Requests The Evening Show – David Elliot THURSDAY

5pm 7pm 8pm

Thursday Tea Time Show– Bill Waldron Solihull Hospital Requests – Geoff O’Brien The Evening Show – Chris Friday FRIDAY

4pm 6pm 8pm 10pm

Let’s Get Quizzical – Emma Boydell Pick & Mix – Brendan Delaney The Evening Show – Rhi Sprague BHBN Country – Dave Horton CBSO Concerts when broadcast are on Fridays from 7pm

SATURDAY 7am 9am 11am 1pm 2pm 5pm 8pm 9pm

Weekend Breakfast – Dave Horton BHBN Gold – Colin Monnaf The Frock Show – Sarah Morris Queen Elizabeth Hospital Requests – Anita Shah, Michelle Woodhouse (Military Ward) (Alternate Weeks) Living up the weekend Saturday Disco – Marky B Soul Train – Peter Bayliss The Reggae Selection

Research teams shar ideas at successful sh Magdalena Skrybant, Patient and Public Involvement Engagement Lead, takes a personal look at the research showcase. Where can you make a heart from origami, find out if you are a ‘super-taster’, extract DNA from a strawberry, ‘beat the clock’ and identify bones on the body in two minutes, and learn about clinical trials through playing ‘Blockbusters’ all under one roof? The answer is QEHB. QEHB’s Research Showcase takes place each year to coincide with International Clinical Trials Day, which is marked each year on May 20, the date that James Lind started the first clinical trial in 1747. Lind grouped 12 sailors with scurvy into pairs and each pair received a different dietary supplement, which ranged from taking spoonfuls of vinegar, drinking seawater, drinking quarts of cider, and eating oranges and lemons. In the group that had fruit, there was a noticeable improvement, which provided Lind with evidence of the link between citrus fruits and scurvy. QEHB’s Showcase this year was bigger and better than ever before and showed just how far research has moved on since James Lind tested his citrus theory. Visitors browsing the 22 stalls, could learn about the research that takes place at QEHB and University of Birmingham, ranging from discovering the latest therapies that help in the treatment of cancer, to using virtual reality to improve early mobilisation in critical care patients. Hundreds of people spoke to researchers, research nurses, medical and university staff and took full advantage of interactive games, bright posters and the occasional prop (Guide Dog included). Researchers were able to describe the many ways they go about finding answers to difficult questions and how they make sense of all the information they get. And, as I took in all the information, what came across to me was the

UHB’s HIV and GUM research team put a spotlight on HIV and preventing sexually transmitted infections.

enthusiasm, dedication and commitment; people genuinely wanted to improve patient care, either through better treatments or services. But research isn’t something that’s done ‘to’ us or ‘for’ us: as users of the services there are plenty of opportunities to be part of the research – and this event showed members of the public, patients, visitors and staff how they can get involved. This could be part of a research study, by helping to design information sheets about a research study for patients or engage with research by attending a talk or presentation. So, what were my take-home messages from the day? 1. There is an incredible amount of research going on at QEHB and University of Birmingham – not just in developing new drugs and therapies, but also in developing the ways services are designed and delivered. 2. The staff who undertake research are dedicated, enthusiastic and committed. They are passionate about ensuring that patients get the best care. 3. Patients are central to research. They can either participate, be involved or can engage with research in a variety of ways. 4. And finally, it turns out you really can die of a broken heart (Takotsubo cardiomyopathy) If you are feeling inspired and would like to get involved in clinical research, visit: www.ukctg.nihr.ac.uk to find out what research is taking place near you.

SUNDAY Laid Back Sunday – Bill Waldron Kitch & Kool – Brendan Delaney Mystery DJ / Music Selection The Sunday Bash – Graham Allen 1pm sponsored by Psychotron Records Hospital Requests and Duets From 4pm The Decades – Shaz Hill 6pm Asian Mix – Raveeta Banger 8pm The Evening Show – Doug Jackson 10pm BHBN Classical Collection 8am 10am Noon

ALL OTHER TIMES – THE BHBN MUSIC SELECTION – including the light lunch weekdays at 1pm and three hours of late night love songs from 11pm. Available on channel 9 on the premier bedside units and in all parts of the hospital by logging onto the qe charity-guest wifi and following the listen live links on bhbn.net

bhbn.net

Wellcome Trust’s Clinical Research Facility team show visitors how to extract DNA from strawberries. Measuring burns to research treatments that may help to reduce scarring.

to donate:

Visitors were able to see how the 100k Genomes Project may transform and personalise medicine in the future.

Delivering the best in care

Ophthalmology drew many crowds with their interactive exhibit, quizzes and games.

JULY 2017 | University Hospitals Birmingham NHS Foundation Trust

re innovative howcase

Overall best stand – Joint winners – Cardiology and Ophthalmology Sue Southworth, Clinical Nurse Specialist Birdshot Uveitis Project, who led the ophthalmology team, said: “We’re so very happy and proud to share this honour. The stall invited patients to view scans of the eye and to experience the effects of different eye conditions whilst seeing the area of the eye affected on DVD. “People could also participate in a fun quiz, test themselves with neuro-ophthalmology tests in the same way research participants have, or view some rather beautiful images taken by Trust photographer Rob MacMillan.” The team was led by Sue Southworth and Sister Sarah Graves who planned and managed the stall with help from their eye clinic liaison officer, Talia Dewhurst, who also had the help of her mother, Dee, and her guide dog who proved a big hit with staff, patients and visitors. The Cardiology Research team; Annette Nilsson, Philippa Doherty, Vikki Timmins and Alastair Mobley focused on a selection of their current work including drug and surgical trials and device registries. Vicki said: “Our interactive activities really helped to engage visitors at their stand. The ‘How heavy is your heart?’ game attracted

We’re so very happy and proud to share this honour. The stall invited patients to view scans of the eye and to experience the effects of different eye conditions whilst seeing the area of the eye affected on DVD Sue Southworth Clinical Nurse Specialist many answers ranging from 50 to 500grams; the correct answer being 300 to 400grams. “It opened up many conversations about cardiology research and there were lots of questions from the public about the models and devices we had on display. We’re really proud to have jointly won this year.”

For best patient and public involvement – Rheumatology and ARUK

Melanie Gunn, Research Administrator-NIHR/ Wellcome Trust, Inflammation Research Facility, said: “We were thrilled to win the prize for PPI engagement at the Research Showcase 2017. “We measured our success by the large numbers of patients and members of the public who actively engaged with our team,

stopping to visit the stand, chat, pick up information and discuss experiences. Fifty ultrasound scans of hand and wrist joints were also performed during the day. It was great to have the opportunity to highlight the work being done with this research and the day was enjoyed by everyone involved.”

The ophthalmology team lead by Sue Southworth (second from right, above) receiving their joint trophy alongside the cardiology research team (below) from Head of Research and Development Joanne Plumb and Deputy Director of Delivery, Hilary Fanning.

See for the latest news Forwww.uhb.nhs.uk the latest news see www.uhb.nhs.uk

University Hospitals Birmingham NHS Foundation Trust | JULY 2017

High expectations for our fundraisers

Dates for your diary Summer Caribbean jazz session 2017 Wildmoor Oak, JUL near Bromsgrove ‘It’s a Man Thing’ presents the Summer Caribbean BBQ and Jazz event. Join us for an afternoon and/ or evening of Caribbean food and jazz to help raise funds for Prostate Cancer. Music includes The Notebenders, Johnny Hoo & Friends, Paradigm Jaunt, Wayne Scott, THQ, Tim Amman & Sons, Barry (a tribute singer), AC30’s, Liz’s disco and karaoke with MC Roy Forbes. There will be jazz music on from lunchtime to late. Join us for either the afternoon bbq at a cost of £25, the evening 2 course buffet for £25 or for both at a cost of £35. Under 10s free.

Visit qehb.org/events for more information. Knockout Inflatable Family Fun 2017 Bassetts Pole, AUG Sutton Coldfield Join QEHB Charity for hours of inflatable family fun! Experience the famous ‘It’s a Knockout’ and ‘Total Wipeout’ courses. This is the perfect activity for any group who want to take part in an event together and have a huge laugh.

Clockwise from top left: Donna, Aleisha, Linda, Louise, Amy, Judith and Kelly

A brilliant group of nurses, housekeepers, sisters, health care assistants and domestic staff are grouping together to climb the highest mountain in England and Wales, Mount Snowdon, to raise as much money as possible for patients at QEHB. The kind hearted staff will undertake the physical challenge to support elderly patients at the hospital, using the hard-earned sponsorship money to buy specialist equipment for their patients. Judith Thornton, an auxiliary nurse on Ward 518, said: “We will use the money we raise to buy an extra Sara Steady for the ward. This is a specialist piece of equipment that helps patients who are unsteady on their feet to get to the bathroom more easily. “This is going to be a huge challenge for all of us, particularly as we haven’t done anything like this before! We’re all really excited to raise as much money as we can for our patients.

“Any donations, big or small, would be hugely appreciated and would really help to give us a boost for the big day.” Sophie Carroll, Fundraising Officer at QEHB Charity, said: “We are thrilled to be able to welcome this brilliant group of staff to the Snowdon team, and would like to thank them for choosing to fundraise for QEHB Charity. “It’s wonderful that staff are getting stuck into our events and we can’t wait to welcome them to what promises to be an exciting adventure!” To support Judith, Linda, Louise, Amy, Kelly, Donna, Kirby, Jade, Natalie, Emily, Clare, Sarah, Chris, Alisha, Lisa and Abbey, please visit the team’s Just Giving page at: justgiving.com/Judith-Thornton2 To join the team and climb Mount Snowdon, please sign up by visiting www.qehb.org/events or for more information call 0121 371 4852.

BIRMINGHAM HOSPITALS’ SNOW DON

Various two hour sessions are available at a fantastic special charity rate: adults £20, children £16. To find out more call us on 0121 371 4852 or visit our website: qehb.org/events

CHALLENGE

9 SEPTEMBER 2017

Scale the heights of this legendary 3,560ft mountain. Conquer Snowdon as a family, climb with friends, or as a solo challenge! SUPPORT YOUR HOSPITAL AND

TAKE ON THE LARGEST MOUNTAIN

*PRICE INCLUDES RETURN TRAVEL

£45

PER PERSON*

IN ENGLAND AND WALES – MOUNT

SNOWDON

FROM BIRMINGHAM – AND LUNCH!

FIND OUT MORE + BOOK YOUR

PLACE

BIRMINGHAMHOSPITALS.ORG 0121 371 4852

Working in partnership with ©2017 Queen Elizabeth Hospital Birmingham Charity is a company limited by guarantee in England (№ 10004003) and a charity registered in England and Wales (№ 1165716). Registered Office: Fifth Floor Nuffield House, Queen Elizabeth Hospital, Birmingham B15 2TH.

Ward’s timely delivery To find out how you can support the work of QEHB Charity get in touch with the team via the website or email charities@uhb.nhs.uk

Harborne Ward has received some night and day clocks, funded by Queen Elizabeth Hospital Birmingham Charity (QEHB), to encourage healthy sleeping patterns amongst their elderly patients, and those with dementia. The clocks have a clearly recognisable analogue face, but also use bright, colourful graphics which are known to be easier for patients with cognitive difficulties to understand.

QEHB Charity Travel Club Buckingham Palace and State Rooms Visit AUG QEHB Charity is delighted to be partnering with Hollywood Travel to offer day trips out around the UK. The trips are open to anyone and pick up points will be available around the Birmingham area with all profits directed to QEHB Charity. The first QEHB Charity Travel Club trip will be to Buckingham Palace, departing at 8.30am. There will be a tour of the Palace and ground, with the added Royal Gifts exhibition, heading back at 4.30pm.

2017

Ruth Salt, Ward Manager on Harborne Ward said: “For many of our patients it can be difficult to stay attuned to the time of day causing them to sleep poorly at night. These clocks have really helped keep our patients more awake during the day, and more relaxed at night.”

Tickets cost £38 per person. To book your place call Hollywood Travel on 0121 436 6263 and quote ‘QEHB’ or for more information ƀ cathryn.worth@uhb.nhs.uk Big Fun Run 5K Cannon Hill Park If you looking for a fun, SEP family-friendly activity then why not take part in the Big Fun Run? The 5k Big Fun Run takes place in Cannon Hill Park from 11am.

2017

If you’d like to sign up and take part on behalf of QEHB Charity, go to qehb.org/events or contact sophie.carroll@uhb.nhs.uk for more information.

To find out more you can support QEHB Charity, please visit qehb.org or contact the QEHB Charity team on 0121 371 4852 Delivering theabout besthow in care

JULY 2017 | University Hospitals Birmingham NHS Foundation Trust

Success for newly-recruited NHS and social care support staff

Care certificates for Trust’s new recruits All newly recruited NHS and social care support staff that provide direct care to patients and clients, including healthcare assistants, therapy assistants and maternity support workers, must complete a Care Certificate. Temporary and agency staff must also complete the certificate. At the Trust there is an ongoing training programme. Ceremonies are held every six months to recognise each person’s achievement. The latest people who have successfully completed the Care Certificate include: Amanda Walker, Coreen Salmon, Courtney Brown, Dianne Cattell, Elisangela Cobley, Fiona Fieldhouse, Irma Dhima, Laurie Barnes, Michael Wilson, Mila English, Pauline Graham, Sacha Salmon, Stacey Neale, Nahida Sadiq, Sophia Lewis-Starr, Suzannah Thompson, Saima Begum,

Talisha Woodburn, Yvonne O’Neill, Azmat Aziz, Shakiyla Brown, Carol-Lyn Martin, Adam Hone, James Parker, Shamila Farooq, Callum Smith, Christine Meadows, Claire Harvey, Alena Adamkova, Samantha Millward, Danielle Lezama, Pauline Graham, Treena Hearne, Elisa Rowe, Ryan Harvey, Jeaney Oris, Carla Baldwin, Sian Perry, Joanna Golebiowska, Kristina Pepkolaj, Susan Copestick, Charlotte Neale, Emily-Louise Nicholls, Irma Dhima, Shannen Smith, Pamela Robertson, Gamuchirayi Sibanda, Diane Cattell, Jamie Smith, Helen Drew, Nicole Packham, Jade (Sinead) Jelfs, William, Forde, Shannon O’Neill, Keilly Boyles, Michelle Barber, Claire Van-Asten, Bethany Ellis, Thomas McFarlane, Chloe Whiston, Natalie Chidziya, Fiona Fieldhouse, Sahira Riaz, Michelle Showell, Jenna Ginnelly, Taylor Williams, Sian Riley, James Oludotun Bolu-ogun,

Raquel Solana Caballero, Jason Parkes, Victoria Tomlinson, Meryam Ali, Paula Forde, Rhiannon Crotty, Adeola Gbakinro, Katie Whitehouse, Sophie Carter, Husana, Saydee, Faye Carradine, Peta-Kay Dilworth, Elisangela Cobley, Leigh Davies, Michelle Slater, Gemma Fletcher, Mila English, Christopher Wood, Michael Wilson, Kyra Black, Chloe Cooper, Shannon Ashworth, JohnEric Purves, Laurie Barnes, April Watts, Nathan Blake, Ionie Luke, Natasha Watson-Peacock, Judith Fellows, Chloe Schuck, Collene Russell, Cory Harris, Rebecca Langston, Hayley Sheridan, Emma Birthfield, Monique Meunier, Doyle Cole, Elaine Howard, Roberta Osman, Mayan Hyatt, Hollie Shinton, Yvonne O’Neill, Azmat Aziz, Talisha Woodburn, Paula Williams, Jackie Kerr, Joelle Greenaway, Oana Sirbu, Jane Howes, Gemma Sheldon, Samantha Steadman.

Commission looks to the future The Care Quality Commission is asking people to share their views on the proposed changes which govern how to regulate health and social care services. The second consultation runs until early August and is part of the Commission’s strategy, Shaping the Future. This sets out ‘an ambitious vision for a more targeted, responsive and collaborative approach to regulation, so that more people get highquality care’. The first phase which was completed in February, looked at a range of principles which would still retain the key elements. These included the principles for regulating new models of care and complex providers; changes to the assessment frameworks; strengthening the guidance on registering services for people with a learning disability and changes to the way we regulate NHS trusts.

Initial feedback highlighted the need to ensure clarity, consistency and transparency in implementing the changes; flexibility in our approach; proportionate regulation; and closer and more collaborative working with other organisations at local and national level (including involving the public in holding services to account through partners such as Healthwatch). The full consultation response can be found at www.cqc.org.uk/nextphase1 The next phase of regulation is seeking views on specific proposals for how the CQC will: ■ regulate primary medical services and adult social care services ■ improve the structure of registration, and clarify our definition of registered providers ■ monitor, inspect and rate new models of care and large or complex providers ■ use our unique knowledge to encourage

improvements in the quality of care in local areas ■ carry out our role in relation to the fit and proper persons requirements

Ways to respond: Webform – If you would like to share your views, please read and respond to the consultation at: ¬ www.cqc.org.uk/nextphase If you have any queries about the consultation, please contact us: ƀ nextphase@cqc.org.uk ¬ Social media – #CQCNextPhase

The consultation closes on Tuesday 8 August 2017.

50-50 Club Staff Lottery A first prize of £1,200 was won in June’s draw of the Birmingham Healthcare 50-50 Club Staff Lottery. BSMH employee Carol Durrant won the cash with second prize of £500 being won by Doreen Blake, another BSMH employee. Trust employee Aimee Hampton won the fifth prize of £50 and £100 went to Janet Campbell of ROH and B Bhajam of BWCH. Half of the entry stakes are reclaimable as vouchers annually which in May included £50 through the National Garden Centre scheme and £1,040 for Love to ShopVouchers are also available for dental charges. To find out more about how to take part in the draws, which take place on the third Tuesday of every month, contact either your General Office or UHB General Ledger team on ext. 17337.

International Liver Symposium invitation Celebrate 5000 Liver Transplants and 30 years of liver research at the International Liver Symposium. To mark the milestone and celebrate the clinical and academic achievements of the Liver Units in Birmingham, a scientific conference is to be held in the University of Birmingham Medical School on September 5 and 6. The event will also mark 30 years since the Centre for Liver Research was established at the University of Birmingham. Keynote speakers will include internationally renowned pioneers of liver transplantation and experts in liver disease. There will also be focused specialist sessions for scientists, nursing staff and allied health professionals. All trainees, international fellows, researchers and all other colleagues who have contributed to this success are welcome to attend the event which aims to encourage professionals to share their experiences and promote discussion about the future of liver transplantation and liver research. For registration and enquiries go to: ƀ contact@5000livers.org 0121 414 8606/8608

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | JULY 2017

Danum Windows Limited is a privately owned Company and has been manufacturing and installing commercial aluminium windows, doors, curtain walling systems and associated glazing for Building Contractors, Architects and Local Authorities for over 35 years

Tel: 01709 772080

Fax: 01709 860927

Email: info@danumwindows.co.uk

Broomhouse Lane Ind Estate, Edlington, Doncaster, DN12 1ER

JULY 2017 | University Hospitals Birmingham NHS Foundation Trust

Transformative vision

The Centre for Clinical Haematology at UHB is undergoing a transformative expansion thanks to ÂŁ3.4m funding from the Greater Birmingham & Solihull Local Enterprise Partnership (GBSLEP), Cure Leukaemia and the Trust. The vision is to create a centre of excellence for clinical haematology which will combine outpatient and day infusion facilities along with access to clinical and research teams. To bring this vision to life a considerable amount of building work is taking place in the centre. To avoid disruption to clinics and reduce patient/staff exposure to a dusty, noisy environment, the Trust has temporarily moved the clinics. The clinics are currently in the Heritage Building, behind the Anti Coagulation Clinic, and are signposted on the main ground floor corridor. The refurbishment work is due to be completed by December 2017. The clinics will then be moved back into the expanded and refurbished Centre for Clinical Haematology. In June, representatives from the Trust, Cure Leukaemia, Birmingham-based Pinnegar Hayward Design (PHD) Architects, and contractors Interclass, along with former patients and fundraisers, toured the centre to see the progress being made. Simon Wills, the projectâ€™s lead architect, said: â€œIt is going to be a wonderful addition to the hospital and will help Professor Charlie Craddock and his team deliver results that could have a positive impact, globally, on thousands of blood cancer patients and their families.â€? Photo: Sam Bagnall

Groups offer help: Patients, families and staff can turn to support from a range of groups at the Trust ALOPECIA Impartial information and mutual support to cope with hair loss Jenny: 07760 95885, 0121 440 5794. jen@araucaria.demon.co.uk www.alopeciaonline.org.uk

GROWN-UP CONGENTIAL HEART PATIENTSâ€™ ASSOCIATION Supports young people and adults born with a heart condition. 0800 854 759.

PAIN FATIGUE SUPPORT Meets first Thursday of the month. Noon to 2pm, Erdington Methodist Church. 0300 330 0640 painfatiguesupport@hotmail.co.uk.

ANN CONROY TRUST Support/education for patients living with Syringomyelia & Chiari malformation. www.annconroytrust.org 0300 111 0004

HEADSTART BIRMINGHAM Aneurysm and Arteriovenous Malformation Support Group. Meetings are held on the first Friday of the month 7pmâ€“9pm. Seminar room in outpatients department at QEHB. Patricia Hewlett 0121 459 7147

PATIENTSâ€™ READING GROUP Meets Tuesdays, Weoley Castle Library. 2pmâ€“3.30pm. To book: 0121 464 1664.

BECHETâ€™S SYNDROME SOCIETY 0845 130 7329 info@bechetsdisease.org.uk. www.bechets.org.uk Birmingham contact: 07886 304018 anishaz@hotmail.co.uk

HEADWAY Acquired brain injury drop in service. Wednesdays 1.30pmâ€“4.30pm wards 407, 409 & 411. 4.30pmâ€“5.30pm. Second floor restaurant, QEHB. 0121 457 7541.

BREATHE EASY â€“ THE SUPPORT NETWORK OF THE BRITISH LUNG FOUNDATION For everyone living with lung disease. Birmingham South Group meets monthly at Moseley Hall Hospital 2â€“4pm 03000 030 555 www.blf.org.uk BRITISH ACOUSTIC NEUROMA ASSOCIATION (BANA) BANAâ€™s friendly West Midlands Group meet 3 or 4 times a year for mutual support, information exchange and to hear talks by specialist guests. admin@bana-uk.com 01246 550 011 www.bana-uk.com BRITISH SJĂ–GRENâ€™S SYNDROME ASSOCIATION Support group for sufferers of the auto-immune rheumatic disease. 0121 478 0222 office@bssa.uk.net BSSA, PO Box 15040, Birmingham B31 9DP

HAEMATOLOGY SUPPORT GROUP Meeting at the Centre for Clinical Haematology on a monthly basis for information, social events, friendship and mutual support. 07766 875111 Haematologys@yahoo.co.uk. HAEMOCHROMATOSIS WEST MIDLANDS SUPPORT GROUP Offering support and raising awareness. We hold regular local meetings. 0121 457 8986 info@HaemochromatosisWM.org.uk www.HaemochromatosisWM.org.uk HOME FROM HOSPITAL CARE Free support to Birmingham patients on discharge from hospital Including information, shopping, befriending and respite care. 0121 472 4499.

BUSY Bs Support group for people with stomas and bowel disease. 0121 627 8343.

INSULIN DEPENDENT DIABETES TRUST Listening to people with diabetes and their carers. 01604 622 837 enquiries@Iddtinternational.org www.iddtinternational.org

CYSTITIS & OVERACTIVE BLADDER FOUNDATION Advice line: 0121 702 0820 info@cobfoundation.org www.cobfoundation.org

KIDNEY PATIENTSâ€™ ASSOCIATION Runs local groups across the West Midlands. 01922 644 982 nick.flint@live.com www.kidneymatters.co.uk

DIABETES UK Regular support group meetings in Kingâ€™s Heath for people with diabetes, family members and friends. www.diabetes.org.uk/In_Your_Area/Midlands and follow link to Birmingham janet.davenports@gmail.com

LARYNGECTOMY SUPPORT GROUP Meets monthly at British Legion social club, Quarry Lane, Northfield. A patient led group. Organised speakers at each session. 0121 627 2360 or 0121 627 2248.

DIGNITY IN CARE SUPPORT GROUP The group run the Memory Lane CafĂŠ for patients with cognitive impairment and their carers. CafĂŠ is open Wednesday afternoons. memorylanecafe@uhb.nhs.uk www.dignityincare.org.uk

LETâ€™S FACE IT Support group for people with any form of facial disfigurement 01843 833 724.

D.I.S.C (DEMENTIA INFORMATION & SUPPORT FOR CARERS) A service offered specifically for CARERS of people with confusion and memory (DEMENTIA) problems. 0121 553 6483 carers@discbirmingham.co.uk www.discbirmingham.co.uk FACIAL PALSY UK Facial Palsy UK have launched a Midlands support group for any adult affected by facial paralysis, whatever the cause. lorraine@facialpalsy.org.uk 0300 030 9333 GET-A-HEAD Fundraising and support group for patients who have had head and neck cancer. 0121 371 5046 www.getahead.org.uk

MILITARY PATIENTS Military patients will be visited by a representative from the Royal Centre for Defence Medicine (RCDM) who will attend to their administrative, welfare, pastoral and spiritual needs. NATIONAL RHEUMATOID ARTHRITIS ASSOCIATION Birmingham group: www.brasg.org.uk Heart of England group contact 01628 823 524 National website: www.nras.org.uk OESOPHAGEAL PATIENTS ASSOCIATION (OPA) National charity offering support and information to patients and carers affected by oesophageal and stomach cancers. Birmingham group hosts two meetings per year. 0121 704 9860 enquiries@opa.org.uk www.opa.org.uk

PITUITARY FOUNDATION This group for patients, carers and friends meets at Queen Elizabeth Hospital Birmingham. For details of the dates of the meetings please visit our website birminghampituitarygroup.weebly.com 0845 450 0375 QE LIVER TRANSPLANT SUPPORT GROUP The group meets at 7.30pm on the 3rd Monday of every month (except July and August) in the Faith Centre, Meeting Room level 1, QEHB. 0121 627 2089 or 01902 679 333 (after 7:30pm). ROY CASTLE LUNG CANCER SUPPORT GROUP Held 1st Tuesday of every month, Birmingham Heartlands Hospital. 0121 424 1433 Lynne Reaper. THE NATIONAL OSTEOPOROSIS SOCIETY The National Osteoporosis Society runs a local support group based in Birmingham. 0121 429 7366 www.nos.org.uk THE STROKE ASSOCIATION Supporting people affected by stroke. 0303 303 3100 (Monâ€“Fri, 9amâ€“5pm) info@stroke.org.uk www.stroke.org.uk BIRMINGHAM AND DISTRICT TINNITUS GROUP Practical support and advice for sufferers including group sessions and newsletters c/o Birmingham Institute for the Deaf, Ladywood Road, Edgbaston, Birmingham, B16 8SZ. Eileen: 01384 831032 info@tinnitusbham.org.uk TRACHEOTOMY SUPPORT New group for patients following tracheotomy. 0121 627 2248. VASCULITIS SUPPORT GROUP WEST MIDLANDS (VSGWM) For sufferers of Systemic Vasculitis (e.g. Wegenerâ€™s granulomatosis) as well as support for carers. The VSGWM circulates useful information and ideas, with friendly meetings held at least once a year. 0121 243 5621. WEST MIDLANDS BRAIN TUMOUR SUPPORT GROUP Meets in the Faith and Community Centre, first floor, QEHB on third Monday of the month, noon to 2pm. Sue Wreglesworth: 0771 7175 236. sue.wreglesworth@braintumouruk.org.uk WILSONâ€™S DISEASE SUPPORT GROUP â€“ UK National charitable group offering support and information to patients with Wilsonâ€™s disease and their families. For information and local support contact jerry@wilsonsdisease.org.uk www.wilsonsdisease.org.uk YOUNG ADULTS CANCER SUPPORT GROUP Is run by a group of young adult cancer patients to offer support for people who have similar needs. No strict age limit but current members in their 20sâ€“40s. Meetings usually held last Wednesday of month at The Plough, Harborne. Vicky Stock: 0784 589 7760 stock.vicky@yahoo.co.uk

Steps have been taken to ensure this information is up to date, but please contact the group directly before undertaking a journey. Support group coordinators can email revisions to their entry to: communications@uhb.nhs.uk. Please mark the email â€“ support group revision.

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | JULY 2017

JULY 2017 | University Hospitals Birmingham NHS Foundation Trust

No. 3617

Your monthly puzzle challenge Quiz Challenge

CROSS CODE 12

18 10

13 2

19 14

17 10

8 13

13 19

NONAGRAM

N A G

ABCDEFGHIJKLMNOPQRSTUVWXYZ 1

10. Which pop group had a UK No 1 hit in 1983 with Red Red Wine?

G A P C

EACH number in our Cross Code grid represents a different letter of the alphabet. You have three letters in the control grid to start you off. Enter them in the appropriate squares in the main grid, then use your knowledge of words to work out which letters should go in the missing squares. As you get the letters, fill in other squares with the same number in the main grid and control grid. Check off the alphabetical list of letters as you identify them.

MAGIC SQUARE

GINGER HAIR EVADED

HOW many words of four letters or more can you make from this Nonagram? Each word must use the central letter, and each letter may be used only once. At least one word using all nine letters can be found. Guidelines: 17 Good; 20 Very Good; 24 Excellent. Any word found in the Concise Oxford Dictionary (Tenth Edition) is eligible with the following exceptions: proper nouns; plural nouns, pronouns and possessives; third person singular verbs; hyphenated words; contractions and abbreviations; vulgar slang words; variant spellings of the same word (where another variant is also eligible).

USING all 16 letters of the phrase above, form four words each of four letters which will fit in the grid to form a magic square in which the words can be read both horizontally and vertically.

IE BA

SUDOKU Easy

Hard

EACH row and each column must contain the numbers 1 to 9, and so must each 3 x 3 box.

3 9

5 6 9 3 7 2 6 3 1 8 2 5 2 5 8 3 7 2 2 5 9 1 4 9 7 4 3 1 8 6 4

9 8 4 1 4 7 6 7 5 5 8 9 4

A K

NY EA

AL IU

2 1 7 3 6 9

7 1 2 6 5

Y E

A A

RV PL

HERE are two miniature fivesquare crosswords using the same grid – but the letters have been mixed up. You have to work out which letters belong to which crossword.

EQUALISER 3 10 2 6 3 6 6 12 6 7 2 5 PLACE the four signs (add, subtract, multiply, divide) one in each circle so that the total of each across and down line is the same. Perform the first calculation in each line first and ignore the mathematical law which says you should always perform division and multiplication before addition and subtraction.

All puzzles on this page are supplied by Sirius Media Services. To try more of our puzzles interactively online go to www.puzzledrome.com

PREVIOUS SOLUTIONS CROSS CODE 1

EASY SUDOKU 6 7 9 1 8 2 5 4 3

4 5 2 7 3 6 1 8 9

1 8 3 9 4 5 7 2 6

2 9 4 3 1 7 6 5 8

7 3 5 8 6 4 2 9 1

9 22

9 6 8 2 7 3 4 1 5

3 2 1 4 5 8 9 6 7

5 4 7 6 9 1 8 3 2

5 9 1 6 7 8 4 3 2

6 3 8 4 1 2 9 5 7

2 4 7 3 9 5 6 8 1

3 5 6 2 4 9 1 7 8

7 8 9 1 6 3 2 4 5

1 2 4 5 8 7 3 9 6

4 6 5 7 3 1 8 2 9

9 7 3 8 2 6 5 1 4

HARD SUDOKU 8 1 6 5 2 9 3 7 4

8 1 2 9 5 4 7 6 3

Q A

G U

MAGIC SQUARE: crab; rare; aria; bean. WORD PYRAMID: Impressionistic. EQUALISER: Clockwise from top left – divide; add; subtract; multiply. Total: 6.

FIVE ALIVE:

(1) Across – Drift; Taste; Spend. Down – Dates; Issue; Trend. CRYPTIC CROSSWORD: Across – 1 Safety match; 7 Railcars; 8 Sink; 9 Part; 11 Terrific; 13 Irish; (2) Across – Fiver; Clump; Eaten. Down – Fiche; Vault; Ripen. 14 Unzip; 16 Gyration; 18 Doer; 21 Slur; 22 Enduring; 23 Extravagant. Down – 1 Scrapping; 2 Friar; 3 Tack; 4 Market; 5 Cushioned; 6 Anti; 10 NONAGRAM: avid; avoid; dative; davit; deva; Testatrix; 12 Copyright; 15 Cornea; 17 Yell; 19 Ouija; 20 Tuna.

diva; dive; divot; dove; motivate; MOTIVATED; motive; move; moved; QUICK CROSSWORD: movie; ovate; vatted; veto; vide; video; Across – 1 Nostalgia; 6 But; 8 Trachea; 9 Shale; 10 Pony; 11 Bib; 13 vied; vitta; void; vomit; vomited; vote; Talc; 14 Sleet; 16 Toffee; 18 Loathe; 19 Angle; 21 Slay; 22 Day; 23 voted. Lady; 27 Incur; 28 Cyanide; 30 Mad; 31 Atonement. Down – 1 Net; 2 Spawn; 3 Ache; 4 Goalie; 5 Apse; 6 Blatant; 7 Treachery; 10 Potassium; 11 Blend; 12 Belly; 14 Sea; 15 Toe; 17 Flaccid; 20 Gaucho; 24 Alive; 25 Orca; 26 Vale; 29 Eat.

listening to you Contact the editor: Annie Roberts, news@QEHB, Communications Office, University Hospitals Birmingham, Mindelsohn Way, Birmingham B15 2TH Email: annierhealth@gmail.com Designed by graphics@uhb.nhs.uk

10 13

14 15

ACROSS 1. Duenna coming from Cape Horn (8)

PZ1P3617 © Sirius Media Services Ltd

QUIZ CHALLENGE: 1 Halberd; 2 Cobalt; 3 Pomegranate; 4 Adam Gilchrist; 5 Off-Off-Broadway; 6 The knee; 7 Cotton crepe fabric; 8 The Weakest Link; 9 Sir Edward Elgar; 10 Eritrea.

DOWN 2. Greeting lacking warmth? Hardly! (4)

6. Not an old shirt on amphibian (4)

3. Would frightened cows eat this grass? (5)

8. Carry off another inkpad (6)

4. Peer let out when completely full (7)

9. Megan trying to include the signal support (6) 10. Writer not returning to the city first (10)

RE TL

FIVE ALIVE PT

WORD PYRAMID SPELL out a 15-letter word or phrase by moving from one chamber to another within the pyramid. You may only enter each of the chambers once and may only S proceed through openings in the E walls. The first letter may appear in any N I chamber.

9. Actor and comedian Jonah Hill appeared in which 2013 film alongside Leonardo DiCaprio?

5. What is measured by an ammeter?

CRYPTIC CROSSWORD 1

8. Where in Yorkshire are the Cow and Calf Rocks?

4. Of which American state is Juneau the state capital?

7. Which tinny piano sound gave its name to a type of ragtime music?

3. What animal is sometimes known as an ant bear?

6. The Green Mountain Boys won fame in which conflict?

2. Which ancient Anatolian people built an empire in northern Syria and Asia Minor in the second millennium BC?

1. Which area was the stronghold of the Anglo-Saxon rebel Hereward the Wake?

14 6

6 4

5. Another thing when most of us are asleep (5)

12. Large number go and split (6)

6. In Avignon I, Ronald, found it was drip-dry (3-4)

14. Most sensible artisan established himself within (6)

7. Old standard has rower floundering (8)

15. Attacking popular record can lead to disease (7,3)

11. Remarkable relics to be found in the cathedral (8)

19. Narrow passage without a bend, so it is said (6)

13. Draw interest? (7) 14. Show excessive sentiment in a mouthwatering way? (7)

20. One involved in many a close shave? (6)

16. Celebrated without Edward (5)

21. Document does not quite correspond (4)

17. Trunk found in the forest, or so it seems (5)

22. Converted room used by small creature (8)

18. The usual stocking fillers (4)

QUICK CROSSWORD 1

8 9

10 11

16 19

14 20

25 22

24 26

ACROSS 1. Powered vehicle (5,3) 5. Hoodlum (4) 9. Defamation (7) 10.Merry frolic (5) 11.Creative skill (3) 12.United (6) 15.Watchful (5) 17.For fear that (4) 19.Dawn (6) 22.Human being (6) 24.Against (4) 26.Strong stick (5)

27.Temper, toughen (6) 30.Coniferous tree (3) 32.Spirit of the air (5) 33.Framework for climbing plants (7) 34.Smooth (4) 35.Make restless (8) DOWN 1. Ship’s vertical spar (4) 2. Dragnet (5) 3. Spokes (5) 4. Wear down (6) 6. Equestrian gear (7)

7. Salutation (8) 8. Landed property (6) 13.Card game (3) 14.Flair (4) 16.Sicken (8) 18.Rotate (4) 20.Be aware of (7) 21.Lottery (6) 23.Regret (3) 25.Large fish related to the herring (6) 28.Audacity (5) 29.Take on (5) 31.Weed (4)

To visit our website scan this QR code with the reader on your smartphone. To download a free QR code reader, visit the app store.

y Park Metchle Road

B15 2GW

enue m Av a h s e H intl

Car Park D

Centre for Clinical Haematology

Birmingham Women’s Hospital

Cancer Centre

Staff Car Park F A&E entrance

Shuttle

A&E

CDU

Medical School

Harb

Way Mindelsohn

ne y La chle Met

Queen Elizabeth Hospital Birmingham 1 Staff Car Park B1

Shuttle

TAXI

/ Patient / Visitor (non-A&E & CDU)

Shuttle

ay al W pit Hos

QEHB Parking – Car Park A

ay nW elsoh Mind

Shuttle

University Station

Main Entrance

orne Ambulances & Buses only

Visitor and Patient (non-A&E & CDU)

or rb Ha

Learning Hub

Rd rk Pa ne

y ohn Wa Mindels

for r

Shuttle

The Barberry (BSMHFT) M

d e l so hn Cres cent

Selly O ak

Ne w

A38 ard v e l Bou ebb W n o Ast

Hospital ad ol Ro Brist

B Harbo rne La ne

ns Sai

Oak Tree Lane

8 A3 d oa lR o t is Br

news@QEHB 2017_06_July.indd 16

ry’s

ham

in irm

ad Ro l o st Bri

Pedestrian route

Disabled parking

Drop-off only

Bus Stop Centro/WM Cycle storage

TAXI Shuttle

Taxi rank Shuttle bus Smoking shelter

The free shuttle bus service runs from 07:00–19:00 Monday–Friday (excluding Bank Holidays)

entrances

Outpatients and all wards and departments

West Entrance (all wards and departments, Heritage Building)

3 4

Cancer Centre

Institute of Translational Medicine

East Block Day Unit

Selly Oak

Info desk

Parking

Parking on the Queen Elizabeth Hospitals site

When visiting our hospitals we recommend the following car parks: Queen Elizabeth Hospital Birmingham use Car Park A Heritage Building (Queen Elizabeth Hospital) use Car Park D Emergency Department (A&E) or CDU use Car Park D If you are using a sat nav, please make sure it has been updated recently. The post code B15 2GW will bring you onto the hospital site. Once on site, please follow road signs to relevant car park. A38 A38 evard ul Board ebbthe W ston Boulev Webb Aston A

n Harbor

ne rne La Harbo

The Oleaster (BSMHFT) Shuttle

W ay

ss Acce

n eside

Fo ss e

ri v e nt D nly e c Vin ts o

Shuttle

(Queen Elizabeth Hospital)

Staff Post Car Park E Graduate Centre

Clinical and drop-off Decision Unit (15 mins waiting only) (CDU) entrance

Access to Busy Bees and Staff Car Park F only

hn Way Mindelso

5 ImITM aging ITM 4 Cent re Heritage Building 6

3 Shuttle

Shuttle

New Foss e Wa y

Busy Bees Nursery

tient Visitor / Pa DU C / E & /A Shuttle

Fisher Centre House Club

Nuffield House

Vi nc en tD riv e

Site map

Main Entrance (all wards and departments, Heritage Building)

Community Orchard and Gardens www.uhb.nhs.uk/orchard

Correct at 28 June 2017

28/06/2017 10:01