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For patients, staff, visitors and volunteers

Page 2 How flu vaccine can save lives

SEPTEMBER 2016

Pages 8 & 9 Discover how Trust cares for you

Page 10 Transplant patient's zest for life

Please take time to vote to help QEHB Charity win prestigious award Have you received great care at QEHB? Have you witnessed the hard work of dedicated staff? Are you proud to work at Birmingham’s world-class hospital? If you are looking for an easy, simple and effective way to give back to QEHB, then please consider taking a minute to vote for QEHB Charity to win JustGiving’s Charity of the Year competition. Charities are awarded first, second and third place based on the number of votes received, and the charity with the most votes

is named as JustGiving’s Charity of the Year 2016. Voting for QEHB Charity couldn’t be simpler! To cast your vote and help support patients at QEHB, please go to www. justgiving.com/awards/2016/charity, search for ‘Queen Elizabeth Hospital Birmingham Charity’ or ‘QEHB Charity’ and hit vote! You can also encourage others to vote by sharing the message on social media. Follow @QEHBCharity on Facebook, Twitter and Instagram to help get the work out there – thank you!

Physio has golden touch in Olympics Emma Batchelor, consultant physiotherapist at UHB, has returned from Rio de Janeiro where she helped Team GB win a fantastic Olympic gold medal. Emma is physiotherapist to the Great Britain’s women’s hockey team who were among the star achievers of this year’s games. The team drew 3-3 with the Netherlands team in the final match, which resulted in a dramatic penalty shoot-out and saw them come away with the top medal. Emma has a track record in supporting medalwinning teams; she also helped Great Britain women’s hockey team win a bronze medal at the London Olympics, which was their first Olympic hockey medal for 20 years. Emma has also worked as a physiotherapist with England Netball. Emma’s UHB colleagues were supporting Team GB’s journey throughout the Olympics and everyone was really excited to watch the women’s hockey team achieve the gold. Many even spotted Emma coming on and off the pitch to aid the injured players. Yvonne Pettigrew, Associate Director for Therapy Services & AHP Lead, followed the games religiously and said: “Well done to the GB women’s hockey team with Emma Batchelor UHB Consultant Physiotherapist as their team physio! What an achievement, I’m so proud!” Dame Julie Moore, Chief Executive at UHB,

UHB Christmas Party

Want to take the hassle out of arranging your staff Christmas Party? Why not come along to the UHB Christmas Party at the prestigious Edgbaston Stadium for an evening of fun and festive entertainment? It’s easy to book and all the arrangements are taken care of – it’s simple! The party takes place on Friday 2 December 2016 and tickets are £37 per person. The price includes a free arrival drink, three-course meal, live band and disco. Please visit the Trust intranet for more information and booking details.

Free Wi-fi network

said: “Congratulations to the team and to Emma for her role in supporting their fitness. “It’s a great testament to the NHS and the specialist care we deliver here at the Trust, that one of our members of staff is able to offer her expertise at such a high level of competition – and on the world stage.”

Emma is a consultant physiotherapist and works alongside Dr Kim Gregory within the hospital’s sport and exercise medicine service. For more information about this NHS service please visit www.uhb.nhs.uk/sport-andexercise-medicine.htm

Patients and visitors now have access to a free WiFi network through a service funded by QEHB Charity. The new Wifi network enables patients and visitors to keep in touch, listen to music, catch up on TV or check their Twitter feed when they have to be in hospital. It also means patients can give the Trust real time feedback as they will have easy access to patient experience surveys.” The new WiFi network is available at the following locations: ■ Queen Elizabeth Hospital Birmingham ■ Nuffield House ■ Heritage Building (majority of areas) ■ Trust Headquarters/Haematology Clinic ■ Post Graduate Centre ■ The Learning Hub To connect, just search for a network called QEHBCharity-guestWiFi, enter your email address and then agree to the terms and conditions. The WiFi has been funded by QEHB Charity for patients and visitors to use. Staff are being asked not to use this network as the bandwidth has a finite capacity – if staff use it, this will impact on the level of service which patients and visitors receive.

Puzzle page: Delivering theBrainteasers, best in care mind benders and more P15 Find your way around: Hospital maps P16 News@QEHB 2016_10_September.indd 1

30/08/2016 14:33

2 Members’ health talks Daytime sessions: 10.00–10.30 – Registration 10.30–noon – Health Talk VENUE: Lecture Theatre 3, Education Centre, Level 1, Queen Elizabeth Hospital Birmingham • • • •

Mon 19 Sep – Organ donation Thu 20 Oct – Mental health Thu 17 Nov – Keeping well in winter Fri 23 Dec – Sexual health in older adults

For more information see: www.uhb.nhs.uk/health-talks.htm

Your Care Connected

Your Care Connected (YCC) is a new system being implemented across Birmingham, Sandwell and Solihull which will allow doctors and nurses to view relevant information from a patient’s GP record, to provide better, safer care. The intention is to bring the 1.8 million registered patients, 318 GP practices and a number of secondary care providers across the region online. The service will provide many benefits, including: ■ Faster and easier access to your medical information, which could save your life ■ Provides information such as any medication you take and the dosage, any allergies you may have, the results of any recent medical tests you've had ■ Improves the safety and quality of your care, particularly in emergencies ■ Less time filling in forms or repeating information ■ More secure than the currently used methods of providing patient information (fax and post) Patients from participating GP practices have already received information about Your Care Connected through the post. For further information, please view the Your Care Connected website: midlandsyourcareconnected.nhs.uk

Be a mystery patient Whether you are attending the hospital as an outpatient or inpatient, you can become one of our ‘Mystery Patients’ and provide detailed feedback focusing on particular aspects of your care. Please contact the Patient Experience Team on 0121 371 4491/0121 371 4492 or via email at  patientexperience@uhb.nhs.uk

Visiting times Visiting times on wards are 14.30 to 19.30 daily, including weekends. The general rule is a maximum of three visitors per patient. Children under 16 years are welcome but must be accompanied by a responsible adult. If there are any difficulties with the timings please speak to the nurse in charge. Families and friends are asked to stagger their visiting times to avoid overcrowding.

University Hospitals Birmingham NHS Foundation Trust | SEPTEMBER 2016

Flu is to blame for increase in deaths A spike in the number of deaths in England and Wales last year was due to an increase in dementia and respiratory diseases, such as flu in older people, according to the Office for National Statistics (ONS). Last year there were 529,613 deaths registered with officials in England and Wales, which is an increase of 5.6% compared to 2014 figures, with over 85% of the additional deaths seen in the over 75 population and in the over 90s. The peak of deaths happened in the early months of 2015 when flu was common, according to the ONS. Older people with conditions such as dementia and Alzheimer’s were more vulnerable to flu, the figures also show.

The majority of the increase in deaths in 2015 happened during the first few months of the year, coinciding with an increase in hospital admissions for flu… Claudia Wells Office for National Statistics Claudia Wells from the ONS, said: "The majority of the increase in deaths in 2015 happened during the first few months of the year, coinciding with an increase in hospital admissions for flu and reports of numerous outbreaks of the virus in care homes. "Respiratory diseases, such as flu, were also mentioned in a third of deaths from dementia and Alzheimer's last year." Professor John Newton of Public Health England added: "A range of factors can push up the number of deaths in older people in a

All staff at QEHB care deeply about their patients, and I know we can do much better this year with more of us doing the right thing and getting the jab. Tracy Nightingale, Lead Nurse for Bereavement and End of Life Care particular year. An outbreak of flu can have a big impact, especially on those who are most vulnerable or experiencing other illnesses, such as dementia. "An increase in deaths will generally lead to a decrease in life expectancy that year, but we have seen these annual fluctuations before and the overall trend has remained positive." UHB’s Chief Nurse, Philip Norman, commenting on the statistics, said: “These figures reveal in vivid detail the importance of making sure we all take personal responsibility to have the flu vaccination. “Older people with dementia often have a lowered immune system and so are at a much greater risk. Dementia can also make it harder for older people to look after themselves throughout the winter months, so it can be a real risk to patients if we are working on the front line and around patients vulnerable to infection - while potentially passing on the flu virus. “This year there will be even greater access to the flu vaccine with matrons, clinical nurse specialists and band 6 and 7 nurses and other clinical staff, led by the occupational health and infection prevention and control teams, delivering the vaccine in your wards and departments. “We ask that all staff really pull together to make every effort to ensure they receive

the vaccine to protect our patients as well as themselves and their family.” Tracy Nightingale, Lead Nurse for Bereavement and End of Life Care, said: “In many Trusts, nursing and front line staff feel very proud when they go that little bit further to protect their patients by getting the flu jab. Some Trusts even vaccinate over 90 per cent of their staff. All staff at QEHB care deeply about their patients, and I know we can do much better this year with more of us doing the right thing and getting the flu jab.” For the first time sisters and charge nurses will become responsible for vaccinating their own teams this year and will have vaccines readily available on the ward. This is part of a strategy that aims to remove all barriers to accessing the vaccine. With additional pop-up clinics across the hospital site led by Occupational Health, it will be

We ask that all staff really pull together to make every effort to ensure they receive the vaccine to protect our patients as well as themselves and their family. Philip Norman UHB Chief Nurse, much easier and convenient for all staff to access the vaccine. Staff not wanting to receive the vaccine will be asked to complete a form explaining their reason as to why they do not want it to ensure that any issues or barriers that some may have are removed in future years. The Trust will also be awarded a £160,000 CQUIN payment if 75 per cent of frontline staff receive the vaccine. The payment will be used to boost care on the front line for patients during the busy winter months.

You said, we did… You Said A patient mentioned in a complaint that they found it difficult having to visit the Audiology department to collect their ‘switch-on kit’ after having a cochlear implant operation in the Ambulatory Care department. The two departments are on opposite sides of the hospital site.

We Did As a result of this feedback, the Audiology team modified the process so that, in liaison with the patient’s relatives, ‘switch-on kits’ can be delivered to Ambulatory Care if necessary. Dr Huw Cooper, Consultant Clinical Scientist - Audiology, said, “We listen to feedback and improve our processes to ensure patients are at the heart of what we do. In this instance, we understand that it is difficult for some patients to make their way from Ambulatory Care to our department in Nuffield House so have changed the way we do things.”

Delivering the best in care

(L–R) Donna Dales and Andrew Hateley in Ambulatory Care

SEPTEMBER 2016 | University Hospitals Birmingham NHS Foundation Trust

Global recognition for clinical work Birmingham NHS Foundation A leading consultant and Trust (UHB), which runs QEHB, academic has been named works collaboratively with UoB, one of the top 100 most Birmingham Children’s Hospital, influential drivers of the the Royal Centre for Defence health technology revolution, Medicine, plus patient groups, globally. charities, and partners in industry. Dr Tom Clutton-Brock, who The HTC addresses clinical areas works across Queen Elizabeth of high morbidity and unmet Hospital Birmingham (QEHB) need for NHS patients which have and the co-located University not benefited from a high degree of Birmingham (UoB), is said of innovation. to be among 'the leaders who The focus is on healthcare are transforming healthcare technologies which aim to through technology'. improve patient outcomes The accolade comes from through reducing the effects of Hot Topics, an online forum Dr Tom Clutton-Brock all forms of trauma, including for leaders in technology reducing mortality, pain and longwhich features stories, videos, term disability. audio and events, in association with Hotwire Dr Clutton-Brock said: “I’m pleased that the PR. work we’re doing here in Birmingham has been Dr Clutton-Brock, Reader in Anaesthesia recognised by Hot Topics. and Intensive Care at UoB and QEHB, is also “The Trust is a major UK centre of clinical Clinical Director of the Healthcare Technology Cooperative (HTC), a scheme run by the National excellence, with a world-leading academic partner in the University of Birmingham. Institute for Health Research (NIHR) to provide “In particular, we’re working with our partners funding to NHS organisations to act as centres to develop new innovations which will ultimately of expertise, developing new concepts which are benefit trauma patients. applicable across the NHS. “New technology will play a pivotal role in Under the HTC banner, University Hospitals

improved survival and reduction in long-term disability.” Dr Clutton-Brock qualified in medicine from Bristol University in 1980. He went on to gain an FRCP, FRCA and FFICM. He has carried out research for the University of Birmingham and is internationally recognised as an expert in medical devices. Dr Clutton-Brock has been a Senior Clinical Academic in Anaesthesia and Intensive Care Medicine at the University of Birmingham since 1990. He has maintained a career-long research interest in medical devices with particular interests in patient monitoring systems and point-of-care testing. As well as having a clinical commitment at QEHB, Dr Clutton-Brock is one of the associate medical directors at UHB and Chair of the NICE Interventional Procedures Advisory Committee. He has also been one of the senior medical officers (devices clinical) at the Medicines and Healthcare products Regulatory Agency (MHRA) and elected member of Council at the Royal College of Anaesthetists. Until recently, he was interim Director of the Institute of Translational Medicine, a collaborative research facility delivered by Birmingham Health Partners and based in the original Queen Elizabeth Hospital.

Reunion for former nurses A group of former Queen Elizabeth Hospital nurses met in Birmingham to celebrate their 70th birthdays in July after travelling from all over the United Kingdom and from as far afield as Australia for the reunion. The retired nurses were given the grand tour of QEHB and the Heritage Building, led by staff governor, Patrick Moore. Christine Bateman, who had arranged the tour with the Communications Team, said: “The tour was a great source of information and we all thoroughly enjoyed looking round. “The visit was so very nostalgic and brought back many fond memories of our training days. We learned that nurse training today is very different from that which we undertook, and that training continues to evolve, to meet the challenges it faces as time progresses. “While it is difficult not to be impressed by the exceptionally modern environment of the new hospital, it was heartening to discover that the former hospital, where we all trained, was still in use and still architecturally impressive. “We all agreed that our time spent in the Queen Elizabeth School of Nursing had been a happy one and prepared us well for life. "Our friendships that were formed over 50 years ago have remained constant. We consider ourselves to be very fortunate indeed.” The group started their training in July 1964 and finished four years later. In the 1960s trainee nurses had to study for three years to obtain what was then SRN status and then had to complete a further year to obtain their 'Hospital Finals' badge. Starting in Edgbaston Park Road, in two houses owned originally by the Cadbury family, trainee nurses were required to live at the

Towpath closure warning Staff, patients and visitors who use the canal towpath on their route to the Queen Elizabeth Hospital Birmingham (QEHB) are advised that there will be closures while improvement work is carried out by the Canal & River Trust and Birmingham City Council. The work at the University Station towpath access/egress is scheduled to finish by Thursday 17 November 2016. The existing steep steps will be replaced with an improved stepped access of a shallower gradient which will be more cyclefriendly. The canal towpath will be closed between The Dingle (to the south) and Somerset Road (to the north) in two phases: Thursday 18 August 2016 to Tuesday 20 September 2016 then Monday 10 October 2016 to Thursday 17 November 2016. During these periods, access/egress to the towpath will be at The Dingle (south) and Somerset Road (north). Please note, there is no access at either the Bristol Road bridge or Pritchatt’s Road bridge. The first phase of the work will allow the removal of the existing steps plus other works. The towpath will then re-open fully. However, access to the towpath at University Station will be closed as there will be no steps in situ. Works will continue with the towpath open for a while. The second phase of towpath closure will involve the installation of new steps and other works. After Thursday 17 November 2016 the access steps will be ready to use again and the towpath re-opened in full. A spokesperson for the Canal & River Trust said: “We appreciate the closures will be very inconvenient for a while but hopefully the much-improved access will be worth it in the end. “The contractor has tried to minimise the closures and re-open the towpath wherever possible within the overall construction phase, and naturally wherever possible we’ll look to re-open more swiftly wherever the opportunities arise.” The towpath will be re-opened for one day on Saturday 10 September 2016 for the prearranged Canal Canter event.

50-50 Club Staff Lottery The latest Birmingham Healthcare 50-50 Club Staff Lottery has brought success for more Trust employees In the August draw the top prizes were all won by Trust employees. Gurjit Sanghera won the £1,500 and Lynne Darby won £500. Third prize of £150 went to Anne Harrop. Half of the entry stakes are reclaimable as vouchers annually. In July this included £45 to spend at Boots, £285 through the National Garden Centre scheme, £525 for Love to Shop and £210 for dental charges.

(L-R) Judy Green , Margaret Wade, Glynis Woodhouse, Vicki Pritchard, Myska Shrimpton, Daphne Wilson, Jane King, Liz Singer, Judy Jones and Chris Bateman

hospital for two years before they could move out into the community to live from their third year. Their houses, Priorsfield and Southfield Houses are now used by the University of Birmingham. At the same time, the nurses were not permitted to marry – unless approved by the matron and were allowed out until 10.30 of an evening – late passes until 11pm were permitted just once a week. Mrs Bateman added: “We always had

our ways and means of working the system; somebody would wait until the night sister had done her rounds at night and had checked that the nurses’ home doors were locked, and then we would put a wedge in the door, to enable us to sneak in late. “We had such fun and made friends for life. We worked hard and played hard, often we could get into The Locarno for nothing – a nurses' privilege – and could enjoy a night jiving and listening to a live band together.”

To find out more about how to take part in the draws, which take place on the third Tuesday of every month, contact either your General Office or UHB General Ledger team on ext. 17337. Email Isma.Raza@uhb.nhs.uk to join or claim benefits.

Keep up with UHB online  uhb.nhs.uk  facebook.com/QEHBofficial  twitter.com/uhbcomms

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | SEPTEMBER 2016

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SEPTEMBER 2016 | University Hospitals Birmingham NHS Foundation Trust

Centre will improve care for patients A new collaboration between University Hospitals Birmingham (UHB), Cobalt and the Institute of Translational Medicine (ITM) gets underway this month with the development of an innovative MRI research facility, to be known as the ‘ITM Imaging Centre’. Part-funded by the medical charity Cobalt, the purpose-built centre, next to the ITM in the Heritage Building, will utilise the very latest in Siemens MRI technology. The service, jointly delivered by UHB and Cobalt, will introduce the newest techniques to routine clinical imaging appointments, enhancing the level of care provided to patients across a broad range of specialities at the Queen Elizabeth Hospital Birmingham (QEHB). In addition, the new centre will allow the development of research in the areas of oncology, liver disease, cardiology, neuro-science and trauma, contributing to the achievement of research outcomes delivered by the Institute of Translational Medicine. Professor Stuart Green, Director of Medical Physics at QEHB, said: “This exciting new venture will allow researchers and clinicians access to state-of-the art MRI facilities.” He added: “A clinical demand for MRI at QEHB has grown year on year, this added service will allow the Trust to further deliver the best in care to our patients.” Peter Sharpe, Chief Executive of Cobalt also

Campaigner Dr Kate Granger, who has passed away aged 34, has left a lasting legacy in the 'Hello my name is’ campaign. In 2013 Dr Granger launched the campaign after receiving treatment in hospital and noticing that staff didn’t introduce themselves to patients before treating them. The campaign received nationwide support and is part of UHB’s Communicating Well resource http://uhbhome/communicatingwell/hello-my-name-is.htm NHS medical director Sir Bruce Keogh said: "Kate Granger was an inspiration to us all and her #hellomynameis campaign and the Compassionate Care Awards named after her will be her legacy to the NHS and a lasting tribute to her memory."

Share your holiday snaps

Queen Elizabeth Hospital Birmingham to deliver this new service,” he said. The ITM Imaging Centre is due to open its doors to patients in January 2017.

spoke positively about the new project. “We are very proud to be working with the Institute of Translational Medicine and the

If your team has a research idea and would like to seek funding to use the new MRI facility contact the research application support team email: RAS@uhb.nhs.uk

Launch of new clinic to support LGBT A new clinic dedicated to supporting the trans community in Birmingham and Solihull is being launched by Birmingham LGBT with support from Umbrella sexual health services. The monthly clinic will offer quality, accessible and appropriate sexual health and well-being services for all trans people. It will provide a safe, confidential space for those who may not feel comfortable accessing general sexual health services through Umbrella. The clinic is consultant or nurse-led and facilitated by Birmingham LGBT’s trans sexual health outreach worker and trans volunteers. The clinic, which opened in late July will run on the fourth Friday of each month, from

Dr Kate Granger

4pm –7pm, on a first-come first-seen basis. The sexual health team at Birmingham LGBT includes a dedicated trans sexual health outreach worker who provides specific sexual health and well-being services for trans people. The trans outreach worker’s focus is on the sexual health and well-being of trans people and understanding the barriers that the trans community can often encounter in accessing mainstream services. The aim of this role is to:

■ Provide appropriate and easily accessible services for trans people to access and speak freely ■ Provide a trans specific sexual health and well-being clinic ■ Provide confidential one-to-one support and advice for trans people who require this around their sexual health and well-being ■ Provide testing, information and signposting ■ Provide a link between other relevant services and facilitate referrals ■ Provide sexual health promotion outreach to various on/off scene venues ■ Facilitate organise and promote groups and events focusing on trans health

The Trust’s Dignity in Care team are still hoping that people will take time to share their holiday photos. Every ward at the hospital has a ‘Make Specialling Special’ box. The boxes are designed for patients who are receiving enhanced care, the term used to describe patients who are receiving one-to-one care because they have some form of cognitive impairment or behaviour that is perceived as challenging. Alongside activity books, games and various other resources, the boxes contain photos which help patients to reminisce and provide a starting point for a conversation. The Dignity in Care team need photographs of famous landmarks across the globe (not the UK), specifically photos which will resonate with patients who have a nonUK heritage. Do you have a photo of the Taj Mahal? Great Wall of China? Photos of landmarks in Pakistan, the Philippines or the Caribbean? The team would be delighted to receive photos of any iconic landmarks which would be recognisable to patients with dementia or other mental health challenges. Scan and email, or email your photos to Dignityincare@uhb.nhs.uk and let the team know what the photo shows. Thank you for the photos sent in so far – the team are always in need of more.

Free service will support individuals RSVP (Rape & Sexual Violence Project) and Birmingham LGBT have partnered up with the Umbrella sexual health service to deliver a new advocacy service for the LGBT community. Lesbian, gay, bi and trans* people who have ever experienced rape, sexual assault or sexual abuse can now access the specialist LGBT ISVA service in Birmingham (*including but not exclusive to non binary, non cis, gender queer, MSM, androgynous, intersex, pansexual). An ISVA (Independent Sexual Violence Advocate) will offer a caring and professional service, providing practical advice and emotional support to those who have been directly impacted by rape, sexual assault or sexual abuse. The abuse could be recent, in the past or ongoing.

ISVA services are free and inclusive. They include: ■ Talking survivors through options i.e. accessing mental health services ■ Ensuring survivors can access appropriate services ■ Offering emotional and practical support ■ Supporting survivors who want to report to the police, and liaising with police and CPS Bev Higgins, newly appointed LGBT ISVA said: “I became an ISVA to help survivors to have their say and get the help and support to overcome the impact of sexual abuse, and not face prejudice or mistreatment.

“As a member of the LGBT community myself, and as a professional, I have a wealth of knowledge and experience of the impact and trauma of any sexual abuse on LGBT people. I am passionate about developing and providing this much needed service.” Lisa Thompson, CEO of RSVP added: “We’re thrilled to offer this vital service to the LGBT community of Birmingham. We are committed to supporting all survivors and running an inclusive service regardless of sexuality or gender identity. “We’re confident that the LGBT ISVA service will result in more survivors receiving the practical and emotional support they need and deserve.”

Tasty cakes for funds Willing volunteers have supported a fundraising drive in aid of the charity the Motor Neurone Disease Association. Eleri Lougher, Lead Pharmacist for HIV Services, is coordinating the initiative which has included a sale of cakes in the atrium at the Queen Elizabeth Hospital. Other fundraisers include a National 3 Lake Kayaking challenge along with a marathon walk. To sponsor Eleri go online at JustGiving - www.justgiving.com/fundraising/ kayaking4mnd

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | SEPTEMBER 2016

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SEPTEMBER 2016 | University Hospitals Birmingham NHS Foundation Trust

Shock heart attack inspires half marathon challenge A caring daughter is donning her trainers and sweatbands in preparation for this year’s Great Birmingham Half Marathon, which she is competing in to raise money for the hospital that saved her mum’s life just three months ago. Rachel Barrett, a 49-year-old from Selly Oak, Birmingham, is set to tackle Birmingham’s best race this October to raise money for patients at the Queen Elizabeth Hospital Birmingham (QEHB). Rachel, a funeral director who has lived in Birmingham her whole life, was inspired to raise money for QEHB Charity, the hospital’s official charity, after experiencing the care provided by staff when her mother suffered a shock heart attack earlier this year. “It was such a devastating blow,” Rachel explained. “One minute, we were going about our daily lives, the next, mum was in hospital in need of an emergency heart bypass following a heart attack, and we were told to expect the worst. “I was called to the hospital on my way to work. I thought I’d be back at work within an hour, but I didn’t return for a week.” Rachel’s mum, Maureen, who has been married to Rachel’s dad, Bob, for over 50 years, was taken to the Emergency Department in April 2016 following the heart attack. She underwent a triple heart bypass which saved her life, and was moved to Critical Care where she spent the next week fighting to recover. Prior to the heart attack, Maureen suffered few symptoms or warning signs, remaining ‘very active and healthy’ throughout her retirement. Rachel will race in the second city on 16 October 2016 to raise money for the hospital’s Critical Care department. She said: “Anyone who knows me knows I’m not a born runner, so this will definitely be a challenge! “By the time mum came home I knew without doubt that I wanted to raise money for QEHB Charity. “I can’t begin to describe how amazing the staff were. They were completely devoted to caring for my mum and that’s all we wanted.

Dates for your diary

By the time mum came home I knew without doubt that I wanted to raise money for QEHB Charity.

Jeans for Genes day

2016

Please wear your jeans to work (if you are able to do so) and donate £1 to help raise money for Genetic Disorders UK and the Centre for Rare Diseases. All monies raised will be split between the two causes. SEPTEMBER

Rachel Barrett

For more information call Justine Davy on 0121 371 4852. Born Survivor

2016

Are you a Born Survivor? Join QEHB Charity at Capesthorne Hall and take on the ultimate military obstacle course! With a 10K run and over 30 obstacles to face, you will certainly get wet, dirty and feel the burn on this fantastic course. SEPTEMBER

For people supporting QEHB Charity, the price of registration is reduced to £50, including travel to and from Manchester. If you are a team leader, you can get your place for free – just sign up nine of your friends to gain the free place. To book visit qehb.org/events or call 0121 371 4852 for more information. Comedy Night

2016

Great Birmingham Half Marathon runner Rachel Barrett

If she hadn’t pulled through, as we were all preparing for, it was a comfort knowing that they truly couldn’t have tried any harder or done any more.” Rachel hopes to raise £1,000 by completing the half marathon, which attracts thousands of runners every year. To sponsor her, please donate to her JustGiving page: www.justgiving.com/RachelABarrett This year, runners can enter the Half Marathon for free by pledging to raise £150, and can enjoy

a post-race reception, which includes a massage, as well as access to fundraising materials and plenty of support in the lead up to the race and throughout the day.

To run the race for QEHB Charity as part of team Doctor, Nurse or Patient, please sign up by visiting runforbrum.org, or for more information contact laura.power@uhb.nhs.uk or call 0121 371 4852.

Fundraiser's support for unit Thanks to your generous donations, QEHB Charity has funded a specialist machine for liver transplant patients at the Queen Elizabeth Hospital Birmingham (QEHB). The new machine, called a Fibroscan, provides a painless, non-invasive analysis of the liver in as little as 10 minutes, avoiding the previous need for an intrusive biopsy, which requires patients to stay in hospital overnight. The innovative equipment can also detect liver damage or disease and, if problems are identified early, treatments can be tailored to the patient, meaning serious liver damage and disease can be avoided. Involved in fundraising for the £80,000 machine was QEHB staff member Michelle Scandrett. Michelle, a 46-year-old mum of three and Applications System Support Officer at QEHB, organised a cabaret evening in aid of the Liver Unit / QEHB. The fundraising fanatic, who has worked at QEHB for over 30 years, decided to support QEHB Charity following the great care she has received following her diagnosis of non-alcoholic

Back by popular demand, QEHB Charity’s Comedy Night is returning, this time to Comedy Loft, Broad Street, Birmingham, on Thursday 6 October. OCTOBER

fatty liver disease, F3 fibrosis and Gilberts Syndrome. She said: “The care I received by staff at QEHB was absolutely fantastic. I am delighted that QEHB Charity has been able to purchase a Fibroscan machine, which will help so many patients. I am pleased I was able to contribute to

such a worthy cause and it is so fulfilling to see exactly how my donation will be used.” To find out more about the Liver Foundation, including how you can support liver patients at QEHB, please go to qehb.org/liverfoundationuk

This year, QEHB Charity is proud to present Steve Harris and Steven Bailey to the centre stage at Comedy Loft, with the headline act still to be announced. Sian Averill, Fundraising Officer at QEHB Charity, said: “We are delighted that Comedy Loft has decided to host our Comedy Night. Every year this event grows in popularity, and we are thrilled with the calibre of the comedians taking part. I hope that everyone who attends will have a wonderful evening!” Tickets are available to everyone over the age of 18, costing £12 for the general public or £10 for NHS staff and students, and include a meal on the night. Doors will open at 6.30pm. To find out more or to buy your ticket, visit www.qehb.org/events or call Sian Averill on 0121 371 4852.

2016 OCTOBER

Morrisons Great Birmingham Half Marathon Will you join team Doctors, team Nurses, or team Patients at the 2016 Birmingham Half Marathon?

Running as part of the QEHB Charity team gives you access to training hints and tips for the race, a pre and post-race reception at the Hyatt hotel, fundraising materials, and one of our fabulous running tops! For those who decide to run for QEHB Charity this year, we are offering you the chance to choose to be in one of three teams: team doctors (purple), team nurses (blue), and team patients (green).

Michelle Scandrett (centre) with members of the Liver Unit

To enter the Morrisons Great Birmingham Run, please go to qehb.org/events, or for more information laura.power@uhb.nhs.uk

To make a donation to any of the appeals mentioned please visit qehb.orgSee or contact the QEHB Charity team 0121 371 4852 www.uhb.nhs.uk for on the latest news

University Hospitals Birmingham NHS Foundation Trust | SEPTEMBER 2016

UHB cares a

and is taking positive action so th support they need to become health From a health and wellbeing clinic dedicated to staff and timed walking routes around the hospital to collect your thoughts and get a breath of fresh air, to a staff physiotherapy clinic and mindfulness sessions in the Faith and Community Centre, there are lots of ways that the Trust can support you.

Health Wellb

wellbeing UHB cares about your wellbeing Sometimes the pressures of work can lead to stress and have a negative effect on your emotional, physical and psychological health. For most people, being able to talk about their worries, pressures and concerns can be helpful. Counselling aims to help you develop strategies for dealing with issues more effectively in a safe and confidential space.

health UHB cares about your health We know that it can sometimes be difficult to make the time for a GP appointment, and it can sometimes be hard to get an appointment at a convenient time. That is why you can now benefit from your very own Staff Health and Wellbeing Clinic. The Staff Health and Wellbeing Clinic offers a basic health check that looks at your blood pressure, waist/hip ratio, body mass index and body fat analysis (too much weight held around your middle can be a risk factor in developing type 2 diabetes). The clinic can also carry out blood tests to assess your liver and kidney function as well as your diabetes and cardiovascular risk – which looks at the risk of having a heart attack or stroke in the next 10 years. If there are any abnormal readings or results the clinic is able to refer you onwards to specialist teams for further investigations or treatments – whilst ensuring your GP is kept up-to-date. Based in the Wellcome Trust CRF in the Heritage Building, all staff are now able to book an appointment to get a health MOT and scores of staff have already been helped. Karl Stevens from the Trust’s Communications Team said: “My GP had put down previous examples of my high blood pressure to ‘white coat syndrome’, and I thought nothing of it – but I went to try out the pilot Staff Health and Wellbeing Clinic and the staff knew instantly that my high blood pressure was a little too extraordinary to brush aside so I underwent a number of investigations like ultrasound scans and blood tests. “25 is quite a young age to be diagnosed with high blood pressure, and quite young to be diagnosed with it seemingly without an obvious cause. “Before I went to the clinic, I didn’t know my high blood pressure could have led to another more serious situation in 10 or 20 years time, like a stroke or a heart attack.” To book an appointment at the Staff Health and Wellbeing Clinic, visit the Trust intranet: uhbhome/staff-well-clinic.htm

Delivering the best in care

Counselling can help you deal better with: ■ bereavement or relationship breakdown ■ change of job or work-related stress ■ personal issues such as sexual identity ■ issues that are preventing you from achieving your ambitions ■ feelings of depression or sadness, and have a more positive outlook on life ■ understanding yourself and your problems better ■ feeling more confident One member of UHB staff said: “I have used the staff counselling service a number of times. The team have helped me at times when I have doubted my own abilities or had tough decisions to make in my personal life - they even helped me with my fear of flying which has transformed my ability to enjoy time with my family.” Staff counsellor Clive Whittaker said: “Most of our clients only need one or two sessions. In a few cases it can take a number of sessions for counselling to make a difference, but it can be a great relief to share your worries and fears with someone who acknowledges your feelings sensitively and confidentially, whilst helping you to reach a positive solution.” The service is free to all staff at UHB and is available Monday to Friday, 8.30 – 16.30.  staffsupport@uhb.nhs.uk or by calling internally on  ext: 17170 and you will be booked in to see one of our counsellors. Alternatively, you may wish to visit the Faith and Community Centre for a ‘mindfulness’ session or to take some time in the quiet or prayer rooms. Call the centre on  ext: 14574

SEPTEMBER 2016 | University Hospitals Birmingham NHS Foundation Trust

about you…

hat all staff feel that they have the hier and happier, right here at work.

h and being

aches and pains

environment

UHB cares about your aches and pains

UHB cares about its local community and environment too

We all might get aches and pains here and there but for some, pain can really hold you back. Did you know the Trust offers free physiotherapy for staff to help improve those long standing bad backs and other musculoskeletal problems to help you to get back on your feet? Clinics are held on Wednesday, Thursday and Friday mornings. At your first appointment you will be assessed and, if required, may go on to receive treatment. To book, go to the intranet page for further details:  uhbhome/physiotherapy.htm

■ Since the start of the year UHB staff and visitors have donated over 1,000 meals to the local community ■ Staff and visitors have also 1.2 tonnes of clothing for patients and those in need in Birmingham ■ Established a colony of 50,000 honey bees to help pollinate our 150 fruit trees (anyone can pick the fruit once it is ready) and a wildflower meadow that has helped bring back a variety of insects and birds ■ Created a woodland walk, alongside the bus stops at the main entrance of QEHB ■ Built a food growing area, with a ‘Staff Grow Club’ where you can sow, tend and cultivate your own fruit and vegetables ■ Once a month, there is a talk on a certain healthcare condition or topic, delivered by a senior clinician or nurse specialist – all Foundation Trust members and staff are invited to attend the free talk ■ The green space and hospital is also used to help train Guide Dogs for those with limited vision ■ Guided walk and talk groups for older people – talks cover the heritage and history of the hospital site, and the wider area. Meets each Friday at 1pm at the ‘To the Future’ sculpture near the Main Entrance, QEHB.

community

Head of Inclusion, Engagement and Wellbeing – Antony Cobley

For more information about your health and well being, or for more information on how to get involved with the Community Orchards and Gardens, Staff Grow Club or the walk and talk groups, please  UHBcares@uhb.nhs.uk

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | SEPTEMBER 2016

BHBN AUTUMN / WINTER RADIO SCHEDULE BHBN Hospital Radio broadcasts patient requests, music, news, live sport and a range of speciality programmes to NHS hospitals across Birmingham. The station, founded in 1952, is based in new studios in the Heritage Building (original Queen Elizabeth Hospital), they are on air 24 hours a day. They can also be heard via their website www.bhbn.net and the TuneInRadio app. MONDAY 5pm 7pm 8pm

Good Vibrations – Donna Joseph Hospital Request – Miranda Burns The Evening Show – Dale Hobson TUESDAY

4pm 6pm 7pm 8pm

Playing it Cool – Pete Bayliss Easy Listening – Kelly Howell Queen Elizabeth Hospital Requests – Nick Whitehouse The Evening Show – Paul Millington WEDNESDAY

6pm 7pm 8pm

Words & Music – Brian Henderson Good Hope Hospital Requests James Chew The Evening Show – David Elliot THURSDAY

5pm 7pm 8pm

Thursday Tea Time Show– Ben Selvan Solihull Hospital Requests – Rhian Sprague The Evening Show – Chris Friday FRIDAY

4pm 6pm 8pm

Let’s Get Quizzical – Emma Boydell Pick & Mix – Brendan Delaney The Evening Show – Bill Waldron CBSO Concerts when broadcast are on Fridays from 7pm

SATURDAY

5pm 8pm

Weekend Breakfast – Dave Horton BHBN Gold – Colin Monnaf The Frock Show – Sarah Morris Queen Elizabeth Hospital Requests – Anita Shah, Michelle Woodhouse (Military Ward) (Alternate Weeks) Birmingham Sport – Live Commentaries from Villa Park, St Andrews or The Hawthornes Saturday Disco – Marky B Saturday Alternative – Olya Jeneson

9pm

The Reggae Selection

7am 9am 11am 1pm

2pm

SUNDAY 8am 10am Noon 1pm 4pm 6pm 8pm 10pm 11pm

Laid Back Sunday – Bill Waldron Kitch & Kool – Brendan Delaney Mystery DJ / Music Selection The Sunday Bash – Graham Allen Hospital Requests & Duets From The Decades – Shaz Hill Asian Mix – Raveeta Banger The Evening Show – Doug Jackson BHBN Country – Dave Horton BHBN Classical Collection

ALL OTHER TIMES - THE BHBN MUSIC SELECTION – including the light lunch weekdays at 1pm and three hours of late night love songs from 11pm Available on channel 9 on the premier bedside units and in all parts of the hospital by logging onto the qe charity-guest wifi and following the listen live links on bhbn.net bhbn.net

to donate:

Transplant patient still has zest for life Thanks are still given to the unknown donor and their family who 25 years ago enabled Gwen Moore to undergo a life-changing kidney transplant operation. And, while she has been able to say thankyou to the team at Queen Elizabeth Hospital for their support, she and her family still think about the people who took the decision to donate the kidney. Gwen, who will be 85 in November, was back at the hospital with her daughter Jackie Woodall for her annual check-up. It was an opportunity to share one of her cakes and meet up with the staff including Auxiliary Nurse Jackie Wills who has been caring for Gwen for more than 15 years. At an earlier check-up Gwen, who has two grandsons Joshua and Richard, was able to give Jackie one of the many blankets she likes to knit. Gwen’s daughter Jackie said: “The transplant has meant everything to mum. She is still full of life, will do anything for anybody and is always laughing. We never knew any details about the donor but have always felt so grateful.” Gwen’s health problems started in the 1980s when she ran an off-licence in Smethwick with her husband, Stan, who died in 1999. Jackie, who has two younger brothers David and Robert, said: “Mum started to say she felt cold but kept saying everything was ok and shrugged it off. It was only when she was rushed to hospital by ambulance that we knew something was seriously wrong.” Kidney failure was diagnosed and Gwen was told she would need a transplant. During the wait for a matching donor, she was put on daily

Joining the NHS Organ Donor Register is a personal choice but, knowing that you could save up to nine lives, what will you do: Waste or Save? NHS Organ Donor Card

Gwen Moore with daughter Jackie Woodall

dialysis, a process to remove waste products and excess fluid from the body. Jackie said: “It was a difficult time. The process has improved a lot but 25 years ago mum was on a dialysis bag and there was not as much hi-tech equipment as there is now.” After a two-year wait Gwen got the call that she and her family had been waiting for but delayed heading to hospital to see Jackie get married to Ray. “We went off on our honeymoon and didn’t know about the transplant until we got back as she didn’t want to worry us,” said Jackie. “It is amazing what the transplant has done for her. It gave her back her life.”

Join the NHS Organ Donor Register today. And tell your loved ones – don’t leave anyone in any doubt about your decision!  www.organdonation.nhs.uk/ wasteorsave/#timetosign  www.facebook.com/nhsorgandonor  Twitter: @NHSOrganDonor  Instagram: @nhsorgandonor  www.youtube.com/user/ NHSOrganDonation

Young people told to get vaccination to reduce risks Young people going to college or university this autumn are strongly encouraged to get vaccinated against meningitis and septicaemia (blood poisoning) due to the MenW bug, one of the most aggressive and deadly strains of meningitis. Cases of MenW have been increasing year-on-year, from 22 cases in 2009 to over 200 cases in the past 12 months. There are a number of strains of the infection and the vaccination gives protection against four of them: ■ MenA ■ MenC ■ MenW ■ MenY These illnesses can be deadly and survivors are often left with life-changing disabilities. Young people going on to university or college are particularly at risk of meningitis and septicaemia because they mix with so many other students, some of whom are unknowingly carrying the bacteria. But anyone in this age group is strongly advised to get the vaccination – whether starting college or not. GPs will be writing to all 17 and 18 year olds (school year 13, born from 1 September 1997 to 31 August 1998) to encourage them to get vaccinated at their surgery as soon as possible. 19-year-olds who missed getting vaccinated last year (anyone born from 1 September 1996 to 31

Delivering the best in care

August 1997) can also be vaccinated by their GP. PHE is also advising anyone aged up to 25 who is starting university to get vaccinated by their GP. Ideally young people should get vaccinated before term starts – to ensure immunity. But anyone can still get the jab from their new GP in their college town. The MenACWY vaccination programme was introduced last year in response to a large increase in infections caused by a highly aggressive strain of group W meningococcal bacteria (Men W). The disease can develop suddenly and progress rapidly. Early symptoms include: ■ headache ■ vomiting ■ muscle pain ■ fever, and cold hands and feet Students should be alert to the signs and symptoms and should not wait for a rash to develop before seeking medical attention urgently. Students are also encouraged to look out for their friends, particularly if they go to their room unwell. The vaccine not only protects those who are vaccinated, but also helps control the spread of the disease among the wider population. This is

the second year the vaccine is being offered to this age group. Dr Mary Ramsay, Head of Immunisation at PHE said: “Since 2009, there has been a rapid increase in cases of Men W across England, with students particularly at risk. "Protecting young people from this potentially deadly disease as they embark upon one of the most important periods of their lives is vitally important. The vaccination will save lives and prevent lifelong devastating disability. “We are encouraging all eligible 17 and 18-year-olds who have just left school to get vaccinated - particularly those heading to college or university. "Young people and those around them should be alert to the signs and symptoms of meningitis and septicaemia. Get vaccinated as soon as possible, remain vigilant and seek urgent medical help if you have concerns for yourself or friends.” Liz Brown, Meningitis Now Chief Executive, said: “Up to a quarter of students carry the bacteria that can cause meningitis compared to one in 10 of the general population. In the UK every university could experience at least one case of meningitis within the first term. “It’s vital that those going to Uni’ this autumn are not complacent about the threat of meningitis - we urge them to take up this lifesaving vaccine before they go.”

SEPTEMBER 2016 | University Hospitals Birmingham NHS Foundation Trust

Awards recognise customer care Staff across the Trust have been given Customer Care Awards after their commitment was highlighted by patients and their families. The awards, which have been running since 2011, are one way the Trust celebrates those staff who go that extra mile to make a positive difference to the experience of patients, their families and visitors. Derek Ball, Head of Patient Relations at the Trust, said: “In the history of the awards, we have seen winners from a diverse range of areas and staff groups. One of the great things about these awards is that anyone can nominate and anyone can be nominated. All the nominations are reviewed by a panel and every time we come to the selection process we are always torn between a number of potential worthy winners. It seems to get harder each time. “Each successful nomination shares a clear message that the winner has made a real difference to that patient or that family. In an environment where the media seem to love negative stories about the NHS it’s great to celebrate the positive and I thank everyone who has made a nomination or received a nomination.” Executive Chief Nurse, Philip Norman, made the presentations which included a certificate and, thanks to generous funding from QEHB Charity an Amazon gift voucher worth £25.

Team award: Ward 727 Nominations were made from two patients who had both been treated on the ward for many weeks and wanted to thank everyone from ‘doctors to domestics’. One patient wrote: “They all treat me with care and dignity. They will always stay over to help me and never make me feel like a burden. All staff go above and beyond.” Another patient in his nomination wrote: “I was humbled by the care and compassion shown by these special people. They gave me the strength and will to help fight a condition (when) I did not hold a lot of hope. Now, thanks to them, and the surgeons, I am looking forward to a normal life.”

Individual: Jane Steven, breast cancer care nurse The patient had to undergo two operations after being diagnosed with breast cancer and turned to Jane on more than one occasion for reassurance and support. She wrote: “I cannot thank Jane enough for going that extra mile. Jane exemplifies all that is great in the NHS. She is a credit to herself, a credit to her profession and lived up to the UHB mantra ‘the best in care’.”

Team award: Colorectal team – Nurses Annette Leyland, Helen Edgar and Rachel Henbury

Individual: Sue Rogan, Sister in Urology The patient needed a catheter which is used to drain the bladder and met Sue for the first time on a Friday afternoon. “Sue was a ray of sunshine. She was kind and empathetic to my needs. I simply needn’t have worried,” wrote the patient. “She went through the whole process and put my obvious nerves at ease.”

The patient, who had been diagnosed with malignant bowel cancer and needed to undergo surgery, praised the team for their ‘honest, frank, positive attitude tempered with an understanding compassion’ who were able to explain the options not just to the patient but their partner. He wrote: “After surgery when ‘the facts are known’ they collectively step up a gear, teaching the patient how to cope with all aspects of day to day life with a ‘bag’." He christened the team of nurses ‘the glitter sisters’. “By their combined efforts they have brought a sparkle back in to my previously perceived dark place."

Opportunity for nurses An exciting opportunity currently exists for five healthcare professionals to help kick-start a groundbreaking new project in the West Midlands which will be the largest of its kind in England. A dedicated team of nurses will be recruited to deliver a region-wide screening service for familial hypercholesterolaemia (FH) – an inherited condition that produces cholesterol levels that are higher than normal from birth, increasing the risk of early heart disease. About one in 250 people has FH but awareness of the condition is poor. The West Midlands Familial Hypercholesterolaemia Cascade Screening Service (WM FHS) aims to change all that – identifying those affected so that specialist personalised care can be provided at an early stage.

“This is an exciting new programme which, when fully operational, will offer significant health benefits to patients and their families across the West Midlands,” said Clinical Director for the service, Dr Rob Cramb. The programme is funded by the British Heart Foundation (BHF) in partnership with the West Midlands Clinical Commissioning Groups and West Midlands Cardiovascular Specialist Network. It will be hosted in the new £24 million Institute of Translational Medicine at University Hospitals Birmingham NHS Foundation Trust (UHB). Team members will travel across the region working with local GPs, hospitals and lipid clinics to develop and deliver the service. “This is a chance to be involved at the very start and to help to shape a project that has

the potential to transform the lives of patients,” added Dr Cramb. “The successful applicants will gain new experience and skills as well as benefitting from inclusion in the national network of BHF Healthcare members and integration with their training and network opportunities.” One Band 8 and four Band 7 roles are available on two-year fixed-term contracts in the first instance. For more details please contact Dr Cramb or Ms Hilary Fanning. Dr Rob Cramb: 0121 371 5962 Email: Rob.Cramb@uhb.nhs.uk Ms Hilary Fanning: 0121 371 3697 Email: Hilary.Fanning@uhb.nhs.uk

WHY NOT TRY? EXERCISE OF THE MONTH – PARALYMPIC SPORTS Being physically active can help you lead a healthier and happier life. Physical activity can reduce your risk of major illnesses by up to 50% and can boost self-esteem, mood, sleep quality and energy. It can also reduce your risk of stress, depression, and dementia. This month sees the launch of the 2016 Paralympics in Rio, with so many opportunities for people with a disability to get into sport, here are a few ideas! Wheelchair Basketball Wheelchair basketball originated in North America in 1947. Basketball players injured during World War II adapted the game to four wheels so they could continue to play and enjoy team sport. Wheelchair basketball embraces a wide range of disabilities including paraplegics, spina bifida, amputees, brittle bones, cerebral palsy and multiple sclerosis. Able bodied players are also eligible to play in divisions 1, 2, 3 and 4, junior league and women's league. There are several local clubs, including the Birmingham Black Cats, and clubs in West Bromwich and Walsall. For more information and to find your nearest club, visit the British Wheelchair Basketball Association www.gbwba.org.uk Blind/Visually Impaired Football This is a 5-a-side sport and the core game remains the same as sighted football. Partially sighted football uses a smaller, size 4 football and is played on an indoor pitch. Blind football teams consist of four blind, outfield players and one sighted goalkeeper. Ball bearings in the ball make a noise when moving to allow players to locate the ball. The National Blind Football League is run by the Football Association and there are a number of local clubs. There is also a Partially Sighted Football League – more information can be found on the British Blind Sport website www.britishblindsport.org.uk/sports/ football/ Did you know, UHB offers a comprehensive sport and exercise medicine service (SEMS) delivered by musculoskeletal physiotherapists and a SEMS consultant? For more information, please visit www.uhb.nhs.uk/sport-andexercise-medicine.htm

To view full details of the vacancies and to apply, visit the NHS Jobs website.

See www.srmrc.nihr.ac.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | SEPTEMBER 2016

Free 7 day gym membership, exclusively for NHS staff, choose from either of our Birmingham clubs Claim your 7 day pass at either Birmingham Central or Birmingham Rubery. Your pass also includes a plus one, passes are valid until 30th September 2016.

s il a t e d e r o m r o f s u t c a t n o c e s a le ,p s e it s h t o b t a s e li p p a t n u o c is d f f a t s NHS Services and Services and Facilities at our Birmingham Rubery Gym Facilities at our Gym Our premier Rubery Gym located on the outskirts of in Edgbaston Birmingham offers members an abundance of excellent Whether you need a gym with first class facilities, want to take part in over 110 fitness classes per week, have a swim in our 20 meter swimming pool (with lessons if needed), relax in our sauna, steam room or Jacuzzis, drop the kids off in our crĂ¨che or need one of our clinical services including Health Mots, Physiotherapy or Health assessments our Birmingham Central gym is perfect for you.

Tel: 0121 423 5700 220 Ladywood, Middleway, Birmingham B16 8LP

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services including nutritional services, a beauty suite and a physiotherapy clinic. With over 80 fitness classes a week, Nuffield Healthâ€™s Birmingham Rubery Fitness & Wellbeing Gym is serious about helping you get fit. On joining members receive a 12-point Health MOT which informs a three month personalised exercise programme. Your health and fitness is what Birmingham Rubery gym is focused on, giving you access to a 25 meter swimming pool (with lessons if needed), and classes including Synrgy Circuits, Express Cycle and Wellbeing Workout.

Tel: 0121 453 0000

20 Ashbrook Drive, Rubery, Rednal, Birmingham B45 9FN https://www.nuffieldhealth.com/gyms/birmingham-rubery

UHB NHS Foundation Trust has not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser. Nor does UHB NHS Foundation Trust endorse any of the products or services.

SEPTEMBER 2016 | University Hospitals Birmingham NHS Foundation Trust

Knit and natter time A creative arts and music programme has been launched that has been specifically developed for older patients and those living with dementia. The range of activities, run by the Trust’s Chaplaincy Team is called ‘Activities Alive’ and has been co-ordinated with the Dignity in Care Team. Research has shown that the opportunity to engage in artistic and musical activities is beneficial to physical mental and spiritual well-being. It has been shown to empower patients’ self-worth, enhancing hope in uncertain times, and adding a vitality and sense of inner healing. ‘Knit and Natter’ was the first activity, and was run by Reverend Jackie Gayle and Maureen Foxall from the hospital Chaplaincy team, pictured right, and volunteers from the Mothers’ Union, who supplied wool, needles, knitting patterns and lots of enthusiasm and support. The first session was a success and further dates are due to be organised in the future. ‘Knit and Natter’ has demonstrated the benefits of this programme for the patients; fun, refreshment and a chance to socialise away from the clinical area. A patient, who used to knit before her stroke and was able to

knit several rows in a 45 minute session, said: “I feel so much better, thank you for taking me along.” In the coming months, activities will include music and singing, games, arts and crafts, and will be based in the Heritage Building Multi-Faith Prayer Room and QEHB Faith and Community Centre. Relatives and friends are also welcome to attend, and where possible the team will be able to offer sessions on the wards if requested. If you are a ward-based staff member and interested in these activities being available to your patients, or if are an existing Trust volunteer and would like to support the Activities Alive programme contact Jackie or Maureen. Tel: 14569 or 14573 Email Jackie.Gayle@uhb.nhs.uk Maureen.Foxall@uhb.nhs.uk

Maureen Foxall (left) with Jackie Gayle

Groups offer help: Patients, families and staff can turn to support from a range of groups at the Trust ALOPECIA Impartial information and mutual support to cope with hair loss Contact Jenny: 07760 95885, 0121 440 5794. Email: jen@araucaria.demon.co.uk Website: www.alopeciaonline.org.uk ANN CONROY TRUST Support and education for patients living with Syringomyelia and Chiari malformation. Website: www.annconroytrust.org Tel: 0300 111 0004 BECHET’S SYNDROME SOCIETY Helpline: 0845 130 7329. Email: Info@bechetsdisease.org.uk. Website: www.bechets.org.uk. Birmingham group contact: 07886 304018 or email: anishaz@hotmail.co.uk BREATHE EASY  THE SUPPORT NETWORK OF THE BRITISH LUNG FOUNDATION For everyone living with lung disease. Birmingham South Group meets monthly at Moseley Hall Hospital 2-4pm. Contact BLF Direct on 03000 030 555 or go to w ww.blf.org.uk BRITISH ACOUSTIC NEUROMA ASSOCIATION BANA BANA’s friendly West Midlands group meets 3 or 4 times a year for mutual support, information exchange and talks by specialist guests. Group contact: Janet Mercer Email: janet@bana-uk.com Tel: 0121 604 2454. National website and headquarters: www.bana-uk.com Tel: 01623 632143 BRITISH SJOGREN’S SYNDROME ASSOCIATION Support group for sufferers of the auto-immune rheumatic disease. Tel: 0121 455 6532. BUSY B’S Support group for people with stomas and bowel disease. Tel: 0121 627 8343. CYSTITIS & OVERACTIVE BLADDER FOUNDATION Advice line: 0121 702 0820. Email: info@cobfoundation.org and website at www.cobfoundation.org DIABETES UK Has regular support group meetings in King’s Heath for people with diabetes, family members and friends. For further info see www.diabetes.org.uk/In_Your_Area/Midlands and follow link to Birmingham or email racheltier@btinternet.com DIGNITY IN CARE SUPPORT GROUP The group run the Memory Lane Cafe for patients with cognitive impairment and their carers. Cafe is open Wednesday afternoons. Email: memorylanecafe@uhb.nhs.uk Website: www.dignityincare.org.uk D.I.S.C DEMENTIA INFORMATION AND SUPPORT FOR CARERS A service offered specifically for CARERS of people with confusion and memory (DEMENTIA) problems. Tel: 0121 452 1152. Email: carers@discbirmingham.co.uk Website: www.discbirmingham.co.uk GETAHEAD Fundraising and support group for patients who have had head and neck cancer. Tel: 0121 371 5046 www.getahead.org.uk

GROWNUP CONGENTIAL HEART PATIENTS’ ASSOCIATION Supports young people and adults born with a heart condition. Tel: 0800 854 759. HEADSTART BIRMINGHAM Aneurysm and Arteriovenous Malformation Support Group Meetings are held on the first Friday of the month 7pm-9pm. Seminar room in outpatients department at QEHB. Contact: Patricia Hewlett Tel: 0121 459 7147. HEADWAY Acquired brain injury drop in service. Wednesdays 1.30pm4.30pm wards 407, 409 & 411. 4.30pm-5.30pm. Second floor restaurant, QEHB. Tel: 0121 457 7541. HAEMATOLOGY SUPPORT GROUP Meeting at the Centre for Clinical Haematology on a monthly basis for information, social events, friendship and mutual support. Tel: 07766 875111 Email: Haematologys@yahoo.co.uk. HAEMOCHROMATOSIS WEST MIDLANDS SUPPORT GROUP Offering support and raising awareness. We hold regular local meetings. Tel: 0121 457 8986 Email: info@Haemochromatosis WM.org.uk Website: www.HaemochromatosisWM.org.uk HOME FROM HOSPITAL CARE Free support to Birmingham patients on discharge from hospital Including information, shopping, befriending and respite care. Tel: 0121 472 4499. INSULIN DEPENDENT DIABETES TRUST Listening to people with diabetes and their carers. Tel: 01604 622 837 Email: enquiries@Iddtinternational.org Website: www.iddtinternational.org KIDNEY PATIENTS’ ASSOCIATION Runs local groups across the West Midlands. Tel: 01922 644 982 Email: nick.flint@live.com Website: www.kidneymatters.co.uk LARYNGECTOMY SUPPORT GROUP Meets 3 or 4 times yearly in Education Centre, QEHB. Relatives welcome. Organised speakers arranged for the meeting. Contact 01213713484 LET’S FACE IT Support group for people with any form of facial disfigurement Tel: 01843 833 724. MILITARY PATIENTS Military patients will be visited by a representative from the Royal Centre for Defence Medicine (RCDM) who will attend to their administrative, welfare, pastoral and spiritual needs. NATIONAL RHEUMATOID ARTHRITIS ASSOCIATION Birmingham group at www.brasg.org.uk, Heart of England group contact 01628 823 524, national website: www.nras.org.uk OESOPHAGEAL PATIENTS ASSOCIATION OPA National charity offering support and information to patients and carers affected by oesophageal and stomach cancers. Birmingham group hosts two meetings per year. For information contact 0121 704 9860 Email: enquiries@opa.org.uk Website: www.opa.org.uk

PAIN FATIGUE SUPPORT Meets first Thursday of the month. Noon to 2pm, Erdington Methodist Church. Tel: 0300 330 0640. Email: painfatiguesupport@hotmail.co.uk. PATIENTS’ READING GROUP Meets Tuesdays, Weoley Castle Library. 2pm-3.30pm. To book call 0121 464 1664. PITUITARY FOUNDATION This group for patients, carers and friends meets at the Morris Centre Health and Fitness Club, QEH. The meetings for 2015 are as follows: Sat 28 February (Fisher House), Sat 6 June and Sat 26 September. All meetings are from 10.30am onwards. Contact: 0845 450 0375 Website: birminghampituitarygroup.weebly.com QE LIVER TRANSPLANT SUPPORT GROUP The group meets at 7.30pm on the 3rd Monday of every month (except July and August) in the Faith Centre, Meeting Room level 1, QEHB. Tel: 0121 627 2089 or 01902 679333 (after 7.30pm). ROY CASTLE LUNG CANCER SUPPORT GROUP Held 1st Tuesday of every month, Birmingham Heartlands Hospital. Tel: 0121 424 1433 Contact: Lynne Reaper. THE NATIONAL OSTEOPOROSIS SOCIETY The National Osteoporosis Society runs a local support group based in Birmingham. Tel: 0121 429 7366 www.nos.org.uk THE STROKE ASSOCIATION Supporting people affected by stroke. Tel: 0303 303 3100 (Mon-Fri, 9am-5pm) Email: info@stroke.org.uk Website: www.stroke.org.uk TINNITUS Practical support and advice for sufferers including group sessions and newsletters. C/o Birmingham Institute for the Deaf, Ladywood Road, Edgbaston, Birmingham, B16 8SZ. Eileen: 01384 831032. Email info@tinnitusbham.org.uk TRACHEOTOMY SUPPORT New group for patients following tracheotomy. 0121 627 2248. VASCULITIS SUPPORT GROUP WEST MIDLANDS VSGWM Support group for sufferers of Systemic Vasculitis (e.g. Wegener’s granulomatosis) as well as support for carers. The VSGWM circulates useful information and ideas, with friendly meetings held at least once a year. 0121 243 5621. WEST MIDLANDS BRAIN TUMOUR SUPPORT GROUP The support group meets in the Faith and Community Centre, first floor, QEHB on third Monday of the month, noon to 2pm. Contact Sue Wreglesworth on: 0771 7175 236. Email: sue.wreglesworth@braintumouruk.org.uk WILSON’S DISEASE SUPPORT GROUP  UK National charitable group offering support and information to patients with Wilson’s disease and their families across the UK. For information and local support contact jerry@wilsonsdisease. org.uk or visit the website www.wilsonsdisease.org.uk YOUNG ADULTS CANCER SUPPORT GROUP Is run by a group of young adult cancer patients to offer support for people who have similar needs. No strict age limit but current members in their 20s, 30s and 40s. Meetings usually held last Wednesday of month at The Plough, Harborne. Contact Vicky Stock on: 0784 589 7760. Email: stock.vicky@yahoo.co.uk

Steps have been taken to ensure this information is up to date but please contact the group directly before undertaking a journey. Support group coordinators can email revisions to their entry to: communications@uhb.nhs.uk. Please mark the email – support group revision.

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | SEPTEMBER 2016

Every possible care has been taken to ensure that the information given in this publication is accurate. Whilst the publisher would be grateful to learn of any errors, they cannot accept any liability over and above the cost of the advertisement for loss there by caused. No reproduction by any method whatsoever of any part of this publication is permitted without written consent of the copyright owners. Octagon Design & Marketing Ltd. ÂŠ2016 Hawks Nest Cottage, Great North Road, Bawtry, Doncaster, South Yorkshire DN10 6AB.Tel: 01302 714528

SEPTEMBER 2016 | University Hospitals Birmingham NHS Foundation Trust

No. 3607

Your monthly puzzle challenge Quiz Challenge

CROSS CODE 13

9 21

2. The fibres of which plant are used to make canvas, rope and sailcloth?

3. If a country is heteronomous, how is it ruled?

1. In which US TV detective series does Peter Falk play the title role?

3 1

25 14

5. Which classic Italian dish is traditionally made with arborio rice?

4. Which African country lies immediately south of the Strait of Gibraltar?

NONAGRAM

ABCDEFGHIJKLMNOPQRSTUVWXYZ 1

EACH number in our Cross Code grid represents a different letter of the alphabet. You have three letters in the control grid to start you off. Enter them in the appropriate squares in the main grid, then use your knowledge of words to work out which letters should go in the missing squares. As you get the letters, fill in other squares with the same number in the main grid and control grid. Check off the alphabetical list of letters as you identify them.

MAGIC SQUARE

CABS SCORCH ON HERE

C E P

I M

HOW many words of four letters or more can you make from this Nonagram? Each word must use the central letter, and each letter may be used only once. At least one word using all nine letters can be found. Guidelines: 23 Good; 27 Very Good; 32 Excellent. Any word found in the Concise Oxford Dictionary (Tenth Edition) is eligible with the following exceptions: proper nouns; plural nouns, pronouns and possessives; third person singular verbs; hyphenated words; contractions and abbreviations; vulgar slang words; variant spellings of the same word (where another variant is also eligible).

USING all 16 letters of the phrase above, form four words each of four letters which will fit in the grid to form a magic square in which the words can be read both horizontally and vertically.

6. Which fruit has seeds on the outside of its skin? 7. What was the official name between 1921 and 1937 of what is now the Republic of Ireland? 8. Singer Aloe Blacc co-wrote and performed which hit song which reached No 1 in more than 20 countries in 2013? 9. Which non-transparent watercolour medium can be used to imitate the technique of oil painting? 10. Which river enters the North Sea at Hamburg?

IA SG

Hard

EACH row and each column must contain the numbers 1 to 9, and so must each 3 x 3 box.

1 9 6

9 6 3 4 6 5 9 9 3 5 7 9 8 4 7 5 4 1 6 3 9 2 4 2 8 6

3 4 7

4 9

1 1 9

S R

AR WA

6 8

5 4 6 4 8 7 2 3 5 1 6 8 7 3 3 6 5

OC UC

L E

I N

HERE are two miniature fivesquare crosswords using the same grid – but the letters have been mixed up. You have to work out which letters belong to which crossword.

EQUALISER 8 10 5 2 3 2 2 3 2 1 1 2 PLACE the four signs (add, subtract, multiply, divide) one in each circle so that the total of each across and down line is the same. Perform the first calculation in each line first and ignore the mathematical law which says you should always perform division and multiplication before addition and subtraction.

All puzzles on this page are supplied by Sirius Media Services. To try more of our puzzles interactively online go to www.puzzledrome.com

PREVIOUS SOLUTIONS CROSS CODE 1

5 18

EASY SUDOKU 9 7 8 3 6 5 2 4 1

3 6 1 4 8 2 5 7 9

5 2 4 9 7 1 8 6 3

8 5 9 7 4 6 3 1 2

4 1 6 2 3 8 7 9 5

HARD SUDOKU 7 3 2 1 5 9 4 8 6

6 8 3 5 9 4 1 2 7

1 9 7 8 2 3 6 5 4

2 4 5 6 1 7 9 3 8

1 4 7 8 6 3 5 9 2

5 2 8 9 1 7 3 6 4

9 3 6 2 5 4 8 7 1

6 8 9 3 4 5 2 1 7

7 5 3 6 2 1 4 8 9

4 1 2 7 9 8 6 3 5

2 9 1 4 3 6 7 5 8

8 6 5 1 7 2 9 4 3

3 7 4 5 8 9 1 2 6

O V

K L

MAGIC SQUARE: grab; race; aces; best. WORD PYRAMID: As rich as Croesus. EQUALISER: Clockwise from top left – divide; add; subtract; multiply. Total: 6.

7 8 9 10 13

11 14

ACROSS 3. What waiter might do in prison? (5,4)

QUIZ CHALLENGE: 1 Mull; 2 Windfall tax; 3 Reginald; 4 Red Rum; 5 France; 6 Canada; 7 The groove between the upper lip and the nose; 8 Frankie Dettori; 9 Powerlifting; 10 Isabel Perón (of Argentina).

SUDOKU Easy

EM OD

FIVE ALIVE WG

WORD PYRAMID SPELL out a 15-letter word or phrase by moving from one chamber to another within the pyramid. You may only enter each of the chambers once and may only R proceed through openings in the E walls. The first letter may appear in any N E chamber.

CRYPTIC CROSSWORD 1

FIVE ALIVE:

(1) Across – Gamma; Naked; Acrid.

Down – Ganja; Maker; Aided. CRYPTIC CROSSWORD: Across – 1 Champagne; 8 Plot; 9 Criticism; 11 Silver; 12 Elinor; 13 (2) Across – Posts; Error; Yawns. Down – Piety; Straw; Sorts. Burgundy; 16 Acorn-cup; 20 Relied; 21 Canard; 23 Airstream; 24 Iona; 25 Violently. NONAGRAM: Down – 2 Heraldic; 3 Matins; 4 Ascorbic; 5 Ness; 6 Eleven; 7 Sturdy; cede; cere; cheder; cheer; cheered; 10 Ming; 14 Reprisal; 15 Dovetail; 16 Arctic; 17 Owning; 18 Nora; 19 cheque; chequer; CHEQUERED; Florin; 22 Divi. cred; creed; crude; cued; cure; curé; QUICK CROSSWORD: cured; decree; deer; deuce; dree; Across – 1 Merchant; 8 Iguana; 9 Mine; 10 Red; 11 Ink-jet; 12 ecru; educe; erhu; euchre; heed; herd; Sometime; 15 Credit; 16 Shrill; 20 Maniac; 24 Cement; 27 Utilises; 28 here; hued; queer; queered; recede; rede; reduce; reed; ruche; ruched; Writer; 29 Sue; 30 Okra; 31 Gauche; 32 São Paulo. rude; rued.

Down – 2 Editor; 3 Chewed; 4 Adroit; 5 Tidies; 6 Bunker; 7 Unwell; 12 Scum; 13 Mean; 14 Tina; 17 Heel; 18 Ides; 19 Lets; 21 Airway; 22 Intact; 23 Curses; 24 Cicero; 25 Mimosa; 26 Neural.

listening to you Contact the editor: Annie Roberts, news@QEHB, Communications, Wolfson Building, University Hospitals Birmingham, Mindelsohn Way, Birmingham B15 2TH Email: annierhealth@gmail.com Designed by graphics@uhb.nhs.uk

DOWN 1. A warning of course mentioned previously (9) 2. Principal part of the matter (9) 7. Dowdy woman takes first fresh steak (5) 3. No mean English poet? (7) 4. One who elects to be at 8. See a light flickering in town cross-purposes (5) in Hampshire (9) 5. Where to find the second 9. Having got up from the note (5) corner, is entertaining (5) 6. Intend to include guide leader 10. Releasing tortured foreigner Margaret in Wales (5) without gold (7) 10. Ambitious person becoming 13. Slim extra (5) a pilot (5) 14. Being sorry when I called out (5) 11. Yield freely to conservationists too ready to 16. Chosen way not in regular overlook faults (9) procedure (5) 12. Smashing way to make an 17. Red mare startled one in a entrance! (9) world of fantasy (7) 15. Gary ran round the 21. Reign over African country (5) storehouse (7) 22. Gruel liar prepared for one 18. Cosmetic making one blush? (5) underground? (9) 19. Identical articles on one man 23. Calls for some jewellery (5) or another (5) 24. Twenty-four hours devoted to 20. Biblical character I left first in one side of Sheffield? (9) choppy sea (5)

QUICK CROSSWORD 1

8 8

11 12

17 22

27 28

ACROSS 1. Swiss-style house (6) 4. University site (6) 8. Sally (6) 10. Keep in custody (6) 11. Burdened (5) 12. Foliage (6) 14. Cry of discovery (6) 16. Catalogue (4) 17. Hoofed animal (4) 19. Ancient Briton (4) 22. Swindle (slang) (4) 26. Long wave (6)

27. Assert, maintain (6) 28. Not any person (2,3) 29. Sailor’s song (6) 30. Audacious, brave (6) 31. Laugh nervously (6) 32. Underground room (6) DOWN 1. Fortress (6) 2. Antenna (6) 3. Expatriates (6) 5. Wide street (6) 6. Supplication (6) 7. Light shoe (6) 9. Compass point (4)

10. Act (4) 13. Devotional watch (5) 15. Majestic (5) 18. Determined in advance (6) 19. Bending easily (6) 20. Midpoint (6) 21. Ancient city (4) 22. Rub down, smooth (4) 23. Split (6) 24. Lowly (6) 25. Amalgamation (6)

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University Station

Main Entrance

Shuttle

TAXI

/ Patient / Visitor (non - A&E & CDU)

Shuttle

Parking on the Queen Elizabeth Hospitals site

QEHB Parking – Car Park A

When visiting our hospitals we recommend the following car parks: Queen Elizabeth Hospital Birmingham use Car Park A Heritage Building (Queen Elizabeth Hospital) use Car Park D Emergency Department (A&E) or CDU use Car Park D If you are using a sat nav, please make sure it has been updated recently. The post code B15 2GW will bring you onto the hospital site. Once on site, please follow road signs to the relevant car park.

Visitor and Patient (non - A&E & CDU)

Shuttle

Learning Hub

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departments (QEHB)

2 West Entrance (All wards Pedestrian Route

Disabled Parking

Drop-off only

Parking

Taxi rank

Cycle Storage

1 Outpatients and all wards/

Selly Oak

Info desk

Bus Stop Centro / WM Correct at 08 July 2015

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Medical School

Queen Elizabeth Hospital Birmingham 1

Ambulances & Buses only

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Staff Post Car Park E Graduate Centre

A&E entrance

Clinical and drop-off Decision Unit (15 mins waiting only) (CDU) entrance Shuttle

Shuttle

Heritage Building

Cancer Centre

Staff Car Park F

Access to Busy Bees and Staff Car Park F only

Nuffield House

C tient Visitor / Pa U / A & E / CD Shuttle

Fisher Centre House Club

TAXI Shuttle

Shuttle bus Smoking Shelter

The free shuttle bus service runs from 07:00-19:00 Monday-Friday (excluding Bank Holidays).

Keep up with UHB online:  uhb.nhs.uk  facebook.com/QEHBofficial

and departments, Heritage Building)

3 Cancer Centre 4 Main Entrance (All wards

and departments, Heritage Building)

5 Institute of Translational Medicine

6 East Block Day unit

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