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Page 3 Clinicians develop life-saving app

FEBRUARY 2017

Page 7 Show how much you care

Page 9 Paramedic’s research ready for take-off

Michael Tomlinson who has worked at the Trust for 14 years now has a new recruit by his side: George

Haematology clinics relocating for refurb

Michael, who has been visually impaired most of his life, shares his experiences on page 3

Haematology clinics are being temporarily relocated while a £3.4 million refurbishment of Morris House is carried out to increase capacity and improve facilities for patients and staff. Funding for the redevelopment of the Centre for Clinical Haematology has been provided by the Local Enterprise Partnership, the Trust and Cure Leukaemia. The vision is to build on the Centre’s reputational excellence by combining outpatient and day infusion facilities along with access to world-leading clinical and research teams. Professor Charlie Craddock, Consultant Haematologist and Cure Leukaemia cofounder, said: “Once established, the Centre’s capacity for research nurse positions, clinical trials and patients treated will be doubled. “Over 100 jobs will be created, further enhancing Birmingham’s reputation for clinical excellence in the life science sector, and patient experience will be transformed by amalgamating all haematology and blood cancer services into a single space, from outpatient services to clinical trials. “These are just some of the benefits that the Centre’s development will enable. Not only will the Centre immediately increase the number of lives saved but it will also hasten global progress towards establishing effective treatments for all blood cancers within our lifetime.” In order to bring this vision to life a considerable amount of building work will take place in Morris House. To avoid disruption to clinics and offices, they will be temporarily moving this month until mid-October when the project is due to be completed. The clinics will be relocated in the Heritage Building, behind the Anti Coagulation Clinic off the main hospital corridor. Car parking for patients will still be in Car Park D but access will be either via the Cancer Centre, opposite the car park (contains steps) or via the Heritage Building main entrance. The latter is the entrance patient transport will use to reduce the walk for patients. The current clinic schedule is being reviewed to reduce delays during the temporary move but patients can minimise their waiting time by arriving at the time of their appointment or just before.

World-class centre opens to patients The first patients have been using the ITM Imaging Centre, an innovative and world-class Magnetic Resonance Imaging research facility. The new centre, situated between the Institute of Translational Medicine and East Block Day Unit, on Mindelsohn Way, is an exciting collaboration between the Queen Elizabeth Hospital Birmingham (QEHB), Institute of Translational Medicine (ITM) and medical charity Cobalt who invested £2m into the research facility. The centre, which houses a state of the art Siemens Skyra 3.0 Tesla MRI scanner, welcomed its first set of patients through the door on 9 January 2017. The MAGENTOM Skyra MRI system from Siemens Healthineers will allow research professionals at QEHB to use a range a different scanning positions and obtain the high image quality required for the studies taking place. The wide bore design also ensures that participants taking part in the research are comfortable and compliant, and that image quality is not compromised. Jan Kennedy, MRI Research Superintendent at the ITM Imaging Centre, said: “The service will introduce the newest techniques to routine clinical imaging appointments, enhancing the level of care provided to patients across a broad range of specialities at QEHB. It’s an exciting project to be part of.”

Left to right: Kerry Wilson, Charlotte Cannon, Liz Squire, Michiel Tesfazghi and Nigel Davies

Peter Sharpe, CEO of Cobalt Health, added: “We are very proud to be working with the Institute of Translational Medicine and the Queen Elizabeth Hospital Birmingham to deliver this new service.” The new centre will allow the development of research in the areas of oncology, liver disease, cardiology, neuro-science and trauma, contributing to the achievement of research outcomes delivered by the Institute of Translational Medicine. Paul Brettle, Deputy Divisional Director of

Operations, said: “I’d like to thank all those involved in ensuring that the ITM Imaging Centre opened successfully. “This world-class facility will put medical imaging at the forefront of its research and will help pioneer medical research.” If your team has a research idea and would like to seek funding to use the new MRI facility please contact the research application support team via email: ƀ RAS@uhb.nhs.uk

Read more: Sporting celebrities support fund-raising launch – p11

Puzzle page: Delivering theBrainteasers, best in care mind benders and more p15 Find your way around: Hospital maps p16

University Hospitals Birmingham NHS Foundation Trust | FEBRUARY 2017

Nomination for radio volunteer in tune with patients

I remember when I was a student my Superintendent Radiographer telling me to treat all patients as if they were a member of my own family, because one day my family will need care and I will want them looked after in a respectful manner. Rachael Benson, Operations Director, Division D

Volunteer Emma Boydell

A volunteer has been nominated for a prestigious national broadcast award for her work at BHBN, the Birmingham based hospital radio station. Solihull resident Emma Boydell started her volunteer presenting career with BHBN gathering and presenting musical requests from patients at Solihull Hospital. She soon earned her own two hour slot and presents a weekly show called ‘Let’s Get Quizzical’, where she poses questions about every song she plays. The annual awards, hosted by the Hospital Broadcasting Association, present awards in 11 categories with winners being announced in March. Emma said: “I am so honoured to be representing BHBN at the 2017 Hospital Broadcast Association Awards. It’s testament to the support that the station gives to all newcomers that I have been able to gain this nomination. “We are a dedicated team of volunteers who pride ourselves on keeping patients around the region entertained whilst they’re stuck in their hospital beds. I am completely over the moon!” Patients can tune in for free, 24 hours a day and listen to shows from over 25 volunteer presenters via their bedside entertainment units or at home via www.bhbn.net. For the radio schedule see page 10.

Members’ health talks Daytime sessions: 10.00–10.30 – Registration 10.30–noon – Health Talk VENUE: Lecture Theatre 3, Education Centre, Level 1, Queen Elizabeth Hospital Birmingham ■ Thu 23 Feb – Autism ■ Thu 23 Mar – Kidney conditions ■ Thu 27 Apr – Chaplaincy in Hospitals ■ Thu 25 May – Ulcerative Colitis and GI health ■ Thu 22 Jun – Asthma

New role presents fresh challenges for Rachael Rachael Benson is now a few months into her new role as Operations Director, Division D. The division covers 12 specialties divided into four groups: • Neurosciences including Neurosurgery, Neurology and Neurophysiology • Trauma and Orthopaedics, Hands Surgery, Burns and Plastics • Oncology, Haematology and Radiotherapy • ENT, Maxillofacial and Urology

Tell us about your career moves... After completing my training as a radiographer I worked in the neuroradiology department at Southampton’s University Hospital before a move to Charing Cross Hospital in London. I then made a move to the private sector working with both Philips Medical Systems and Agfa Healthcare. With Agfa I started as a Key Account Manager looking after NHS accounts in the south east of the UK, and was the lead for the Ministry of Defence accounts which covered the UK Military and US military bases in the UK. My next role was Dudley Group of Hospitals as a Divisional Manager working in Medicine before moving to Walsall Healthcare NHS Trust as their Director of Operations for the Division of Surgery.

What are the biggest challenges and opportunities facing the Division’s team? It’s a big Division with many specialties that all have some great things going on. Our neurosurgical group is looking at starting carrying out day case craniotomies, and are working closely with our commissioners to look at how we can manage spinal pathways. Our Head and Neck and Urology teams carry out specialist complex surgery and we are doing a lot of work with our surrounding Trusts to ensure tertiary referrals come to us in a timely manner. We are also one of the UK’s Major Trauma Centres so our teams manage patients on a daily basis who require our specialist care and can be brought into us from throughout the region. Finally we have some really big projects going on this year in our haematology and oncology group including moving more services into Morris House which will increase our capacity to treat patients needing chemotherapy or haematology. A lightbulb moment in your career? I remember when I was a student radiographer my Superintendent Radiographer, Pamela Kimber, telling me to treat all patients as if they were a member of my own family because one day my family will need care and I will want them looked after in a respectful manner.

What made you apply for this role? It’s UHB! How do you spend your spare time? I play tennis and go out and socialise, which could be anything from theatre nights to concerts to dinner. What’s the song that makes you get out of the bed in the morning? Holiday by Madonna. I like to make sure I have a holiday booked so there is something to look forward to. Favourite shows? Take That concerts, although Dolly Parton and Bette Midler were quite good last year. On television I like watching The Apprentice, just to see how not to behave in a boardroom. My favourite film is Breakfast at Tiffany’s. What words would people use to describe you? Loyal, resourceful, dedicated, persistent, persuasive, self-motivated, calm. Cheese or chocolate? Cheese, with port! Personal motto ‘Let go of what was and embrace what will be’.

You Said, We Did… You Said

We Did

The Trust’s Foundation Trust members expressed an interest in learning more about kidney conditions. There are three million people with kidney disease in the UK and press reports have suggested that one million people have the disease but don’t know it. There are often no symptoms until the disease is quite advanced.

On Thursday 23 March, Dr Adnan Sharif, Consultant Nephrologist, will be giving a presentation about kidney conditions as part of the Trust’s monthly Health Talks programme. Dr Sharif will talk about what the kidney does, common kidney conditions, treatments and research, and kidney transplantation. Dr Sharif, who was nominated for a Nobel Peace Prize last year, said: “I’m looking forward to talking about our kidneys and the lifestyle changes we can make to help look after them. Our kidneys are vital to our overall health so it’s great to have an opportunity to explain more about them.”

For more information see: www.uhb.nhs.uk/health-talks.htm

Delivering the best in care

Dr Adnan Sharif, Consultant Nephrologist

FEBRUARY 2017 | University Hospitals Birmingham NHS Foundation Trust

Clinicians develop life-saving app A new app to help members of the public save lives in the event of a terrorist attack has been launched by two leading clinicians based at the Queen Elizabeth Hospital Birmingham. citizenAID – available now to download free – uses knowledge gained by military and civilian medics who have created systems in use nationally and internationally to treat multiple casualties in both civilian and military environments. The app empowers the public to help themselves, their family and others around them to stay safe and offers improvised life-saving treatment before emergency services arrive at the scene of a major incident. Sir Keith Porter, Professor of Clinical Traumatology at University Hospitals Birmingham NHS Foundation Trust and Brigadier Tim Hodgetts CBE, Medical Director of the Defence Medical Services, are co-authors of citizenAID, along with Andrew Thurgood, Consultant Nurse in Pre-Hospital Care & Senior Advanced Clinical Practitioner (Emergency Medicine) and Colonel Peter Mahoney CBE TD QHS, Immediate past Defence Professor of Anaesthesia and Critical Care. Their combined experience demonstrates that immediate action by bystanders can save lives following serious injury from blast or gunshot. This experience is used within the app and corresponding paper Pocket Guide. Wide cross-government consultation has taken place to ensure that citizenAID complements existing emergency service procedures and is supported by key stakeholders. citizenAID specifically reinforces the national ‘Run, Hide, Tell’ message to create ‘Run, Hide, Tell, Treat’. citizenAID is also

The new app will help the public in the event of a terrorist attack

supported by the National Counter Terrorism Security Office and the Royal College of Surgeons of Edinburgh. Brig Hodgetts said: “We believe citizenAID can realistically prevent avoidable deaths in mass casualty events through decisive, pre-determined actions and life-saving interventions, using military knowledge from recent campaigns to improve wider civilian healthcare outcomes.” Prof Porter added: “Events in Europe in the past year have shown there is a realistic threat to public safety in the UK from shooting, stabbing

and bombing incidents. The app demonstrates what the public can do when caught up in deliberate incidents causing multiple casualties.” The choice of an app or Pocket Guide for the public to use during an incident is dependent on user preference. On-line familiarisation materials are also free to access at www.citizenaid.org and through related social media: @thecitizenaid thecitizenaid

Guide dog George’s arrival promises fresh lease of life Michael Tomlinson, who has been visually impaired for most of his life and registered blind for 30 years, now has specially-trained guide dog George by his side. Michael, who has worked at the Trust for 14 years, shares how George has made such a difference to his life at home and at work. “My sight is still deteriorating but I still have some sight left. My eye condition affects the central vision which means I don’t see detail very well. For example, I see most things as outlines (shadows): the degree of detail depends on the lighting at the time. “I started work at the Trust through the Activate Course which is now the Learning Hub. I had been in engineering when my eyesight started to deteriorate and was told basically that I would have to retrain in another field other than engineering. I went to various colleges including the RNIB Loughborough to retrain in admin/clerical. “Once I had what I thought were enough qualifications I started applying for jobs in administration and clerical. This is the time when I found out to my horror how hard it was for a disabled person to get credible work. “After more knockbacks than any one person should have to suffer my disabled employment officer forced me into the Activate Course telling me that this one was different: how

right she was. At the end of the course I did a six month work experience which ran into 18 months, which then led to me getting a full time job in the Liver Department where I still am nearly 14 years later, made possible by the Trust purchasing special magnifying software that I use on my PC. “The decision to apply for a guide dog did not come easy. I thought they were for blind people and I did not consider myself blind. I have always managed to hide the fact that I could not see and have managed to find coping strategies to hide my disability. “After nearly being run over three times in a week, the last being as close as you would ever want to get, I decided to look into the process

of applying for a guide dog. The application was easy, just a phone call. The ramifications of owning a guide dog while still working were more complicated and were hampering my final decision. “It was only made easy by a chance meeting with the union representative Sharon Otto who put me in touch with Antony Cobley, the Trust’s Head of Inclusion, who between them made the final decision so much easier. “For example, I would need to take quite a bit of time off for training; where would the dog go to use the toilet? Was my office space big enough to keep a dog there all day? The best thing at this time that anybody could say to me was there are no problems, let us know what we need to do and we will do it. “And then there was George who has completely turned my life around. I think the strangest thing is the amount of people who did not know that I had a disability. Obviously the coping strategies that I have been using were working. “Finally, I would like to thank team leader Louise Cooper, divisional manager Sally Austin and Antony Cobley who have made the decision so easy for me. If I could pass a message onto anybody in the Trust that do not advertise they have a disability, it would be: ‘Do not suffer in silence; the Trust actually care.”

Bank shift update Do you book bank shifts in any department with QEHB+ (Locate)? Then you need to know that the way you book shifts with us is changing. In the coming weeks, QEHB+ will start using a new system that will give you the ability to book shifts simply and quickly using your internet browser – this could be on your personal computer, tablet or smartphone. The new system, called Employee Online, will give you the freedom to register your availability for shifts in advance, book bank shifts from anywhere, or view and amend any shifts you already have booked taking place from April onwards. Another part of this system is called PrimeTime, which will allow you to clock-in and out from any Trust PC. To ensure the switchover to Employee Online is as smooth as possible, and to allow you to continue booking bank shifts, you will need to follow a quick two-step process. Vicky Cooke, Head of Temporary Staffing at QEHB+, said: “The Employee Online system will be the only way that you will be able to book shifts with us in the future, so it is important that you register for PrimeTime, and familiarise yourself with Employee Online by watching the short video. “Employee Online is incredibly simple to use and has the ability to book a bank shift in as little as four clicks. The new system will help to save lots of time as it is a convenient system that is straightforward to use.” If you have any questions about the new system or would like more guidance, email: QEHBPlusRegistration@uhb.nhs.uk You will not be able to book any further shifts with QEHB+ if you do not follow these two short steps (below).

QEHB Additional staffing on demand

Step 1 Register with PrimeTime by visiting the Trust’s intranet page: uhbhome/allocate-system and selecting ‘Access PrimeTime’. To register, you will need your assignment/ employee number. This is the long number you use to clock-in using the hand reader for bank shifts; you can also find this on your QEHB+ (Locate) payslip if you are unsure. You will also need your Trust PC login details and, when selecting your manager, choose ‘Bank Staff’. This sets your manager as QEHB+. Step 2 Watch the short training video by visiting the Trust’s intranet page uhbhome/allocatesystem and selecting training resources underneath the Employee Online option. There are also short guides on how to use Employee Online and PrimeTime available. All training materials have been designed to ensure you can get the most out of the new system, which will be the only way you will be able to book bank shifts after April.

Keep up with UHB online  uhb.nhs.uk facebook.com/QEHBofficial twitter.com/uhbcomms

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | FEBRUARY 2017

FEBRUARY 2017 | University Hospitals Birmingham NHS Foundation Trust

Review to examine junior doctors’ work The Trust’s Junior Doctor Workforce Review is designed to deliver a model that will provide both optimal clinical care for the future and ensure that medical staff have the appropriate training, support and technology to enable them to carry out their roles to the best of their abilities. National financial and demand pressures are obliging us to reshape parts of our NHS. Creating a medical workforce that meets our patients’ needs and delivers opportunities to expand, flex and adapt to future challenges is vital. To ensure University Hospitals Birmingham can meet those demands the project team will undertake a detailed review of the junior medical workforce and operational management structure. The working lives of junior doctors, who provide much of the inpatient medical care in hospitals, have been at the forefront of many national discussions across the NHS over the last 12 months, and the ever-increasing demands on frontline staff are well documented. The review is placing real emphasis on the general wellbeing of the junior medical staff. There are currently over 53,000 trainee doctors in the UK, making up approximately 23% of the medical workforce. At UHB we have over 600 doctors in training. The review – which is not connected to the NHS Contract – is examining the junior doctors’ current activity to better understand all of the tasks that they perform during their shifts, and the challenges they face. We will also be identifying potential non-medical duties which could be reassigned to free up more of doctors’ time to focus on direct clinical care and training. The review is also looking at how greater access to technology could ease workloads and how the Trust can enhance the junior doctors’ experience through making use of digital tools such as induction and training apps. The review is overseen by an Expert Reference Group, with a membership that encompasses

WHY NOT TRY? AMERICAN FOOTBALL Millions of fans from across the world will be tuning in to the 51st Super Bowl on February 5. The game can be confusing for newcomers but for those who take the time to watch and learn the sport can test not only the body but the mind.

Project Team left to right: Fiona Glebioska, Naginder Singh, Louise Banks, Ahmed Elsharkaway, Vicky Jones and Debby Edwards

junior doctors from a range of grades and specialties, and key senior staff. Junior doctors have given invaluable feedback and made a range of suggestions through targeted focus groups and surveys, which have already been used to make important changes to practice. One example of this is the introduction of a nurse-led phlebotomy service to reduce the need for junior doctors to carry out venepuncture in wards. The phlebotomy service was trialled in August on a number of wards and is currently being rolled out across the Trust. Project Manager Debby Edwards said: “This is a major piece of work that fundamentally aims to ensure we have appropriate resources; that medical trainees receive a high-quality training experience while on placement here and that

we improve their daily working lives. Due to the nature of their roles, shift patterns and their rotational training programmes, junior doctors are often under-represented. However, through this review, the junior doctors themselves are able to be directly involved in making suggestions and finding the solutions. “Feedback from consultants and junior doctors is that the project is already making an impact, with junior medical staff feeling more engaged than ever before.” Staff can find out more about the review via the Trust’s dedicated Junior Doctor Workforce Review intranet pages or get in touch with any member of the project team. We would like to hear from you.

Benefits ■ Improves mental agility – some pundits have likened the game to a physical game of chess ■ Enhances cardiovascular fitness and endurance ■ Excellent aerobic exercise to help burn calories ■ Builds upper and lower body strength ■ Increases agility ■ Demands being part of a team This is a game for all shapes and sizes with those with speed lining up against those blessed with muscle. There are options like flag football for those who want to enjoy the strategy without the physical side. There is growing interest for the sport in this country. To find a club and for more information see the website at www. britishamericanfootball.org Did you know, UHB offers a comprehensive sport and exercise medicine service (SEMS) delivered by musculoskeletal physiotherapists and a SEMS consultant? For more information, please visit www.uhb.nhs.uk/sport-and-exercisemedicine.htm

Award honours teamwork A logistics award has been established in memory of a much-loved colleague to recognise those who have carried on his enthusiasm for providing a high-quality service to the hospital’s wards and departments. Alan Poole, a well-respected and popular member of staff, died on 14 December 2015 at the Queen Elizabeth Hospital following a 12-month battle with cancer. The Trust’s logistics manager Mark Plant, who was with Alan and his family when he passed away, set up the award in Alan’s memory. He explained: “Alan sadly passed away in December 2015 leaving a huge whole in our team as he was not only a fantastic worker but also a great friend to many here at QEHB. The award is a tribute to him and will keep his name and reputation going for many years to come and I know his partner Anita was very pleased that this award has been created in his name.” The winners of the first award are the Level 6 logistics team consisting of Patrick Linehan, the materials management operative who takes care of the waste and delivers stock and linen and the two ward controllers Andrew Wright and Andy Smith.

Lottery winners Trust staff are enjoying success in the Birmingham Healthcare 50-50 Club Staff Lottery. Trust employee Debbie Humphries won the second prize of £500 in January’s draw. The winner of the £1,500 went to an employee at the Birmingham Women’s Hospital Gary Morgan and Gail McLean, who works at BSMH won the £250 third prize. Half of the entry stakes are reclaimable as vouchers annually which in December included £45 through the National Garden Centre scheme and £2480 for Love to Shop. Vouchers are also available for dental charges. The Level 6 logistics team: Andrew Wright, Andy Smith and Patrick Linehan

“Patrick is very conscientious and takes his role very seriously and does a fantastic job day in, day out,” said Mark. “Andrew and Andy, the ward controllers, place orders and make sure that their wards are stocked to meet their requirements and, with the help of housekeepers, keep their store rooms

stocked up and tidy. Both have helped in other areas when we have needed someone to step in to cover in an emergency. “All three have demonstrated with consistency throughout the year how to work as a team, communicate effectively and work hard and also be helpful to others.”

To find out more about how to take part in the draws, which take place on the third Tuesday of every month, contact either your General Office or UHB General Ledger team on ext. 17337. Email: Isma.Raza@uhb.nhs.uk to join or claim benefits.

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | FEBRUARY 2017

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APEX

FEBRUARY 2017 | University Hospitals Birmingham NHS Foundation Trust

Farfia Capper, Senior Research Sister, Centre for Rare Diseases, shows her support

Do you love QEHB? If so, why not take part in our Love QEHB campaign and help raise money for the Queen Elizabeth Hospital Birmingham! Throughout February, which marks this year’s National Heart Month, QEHB Charity is selling special heart-shaped badges in a range of colours, including red, blue, green and purple, to raise money for cardiac patients at the hospital. The small badges can be easily pinned to your coat, uniform or bag and are being sold for just £1. To get yours, please buy online at qehb.org/shop or visit the QEHB Charity atrium stand throughout February to pick up a badge in person and browse our merchandise. All funds raised will be used to support heart patients at QEHB. Email us on charities@uhb.nhs.uk or call 0121 371 4852 for more information.

Dates for your diary Corporate networking evening Are you a business or individual looking to support patients at QEHB while meeting other professionals in the region? QEHB Charity holds exclusive fundraising networking evenings throughout the year, combining a great networking opportunity and vital fundraising for QEHB.

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APR

Email laura.power@uhb.nhs.uk or call 0121 371 4852 to be added to our corporate mailing list. Danceathon Snobs Nightclub, Birmingham APR Get your groove on and help raise vital funds for patients at QEHB, by joining QEHB Charity’s first ever Danceathon!

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Show off your badge and share your selfies with us online by using #LoveQEHB on Twitter, Facebook and Instagram.

Pedal power fundraisers Cyclists are lining up to support Queen Elizabeth Hospital Birmingham in the first ever Vélo Birmingham to be held on Sunday 24 September. The 15,000 cyclists will line up in the heart of Birmingham city centre before heading out on a 100 mile route on completely closed roads through the picturesque Worcestershire and Herefordshire countryside. Over 1,000 of the cyclists will be riding for the Queen Elizabeth Hospital and you can be part of our team too! Whether you are a seasoned sportive rider, a cycling newbie on a mission to complete a century ride or a charity fundraiser in search of an epic challenge, Vélo Birmingham will deliver an unforgettable experience for each and every participant.

excellent. Christine said: “Throughout my whole experience I just felt as though I was being ‘held’. I needed plastic surgery on my leg so the next day I was taken down to theatre. “I liked the fact that the surgical team all introduced themselves and made me explain in my own words what I understood about the procedure. “Because I live on my own the staff kept me in for another night after the operation. Not long after I arrived home, a nurse phoned to remind me that my next dose of antibiotics was now due! “My friends and I were amazed that someone had taken the trouble to do this.”

Now, Christine has signed up to complete the Vélo Birmingham. The date will mark just over two years since Christine’s crash. She added: “I am so grateful to the paramedics, nurses, surgeons and x-ray team for all the care I received. “I am back cycling now and feel that I want to give something back and the Vélo seems the perfect opportunity to do that while also building my confidence back up. Please consider sponsoring me and helping me to give back to this wonderful hospital.”

she was being treated for a cancerous brain tumour, before she passed away in 2015 at the age of 25. “I knew Maxwell originally from work, but we grew close after a memorable long weekend to Barcelona with a couple of other friends. After that our friendship continued like any normal friendship, sharing stupid videos we found on the internet and pretty much chatting rubbish all day long. It was only a few months later that Maxwell was taken to the hospital after a severe migraine, and was later diagnosed with

a cancerous brain tumour. The QEHB is, in my opinion, an excellent hospital, the facilities are state-of-the-art and everything is so clean. It’s for that reason that I have decided to raise money for QEHB Charity; not only to say thank you for doing all that was possible for Maxwell, but also to help future patients and their family and friends, and hopefully make their visit to the Queen Elizabeth that little bit better.”

To sponsor Christine visit: justgiving.com/ fundraising/ChristineMcAteer

SARAH PUGH Recruitment consultant Sarah Pugh, from Birmingham, is taking part after her friend, Leanne Maxwell, died in 2015 following treatment for an aggressive brain tumour. Sarah said: “My relationship with the hospital is very bittersweet. I spent a lot of time visiting a close friend in the summer of 2014 when

Curry Night Deedar Indian Restaurant 2017 Barnt Green APR Join QEHB Charity for a fantastic evening of great food and entertainment, and help raise money for The Giles’ Trust, which support brain tumour research at QEHB.

Contact cathryn.worth@uhb.nhs.uk for further details.

Morrisons Great Birmingham 10K APR Birmingham city centre The Great Birmingham 10K, a total of 6.2 miles, will see new and experienced runners take to the streets as they pass various city landmarks and enjoy tunes from the 1970s to 2000s.

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CHRISTINE McATEER A Church of England worker, Christine McAteer, is getting back in the saddle to raise money for the Queen Elizabeth Hospital Birmingham after a van collided headlong with her bicycle in 2015. Miraculously, Christine, 43, escaped the accident with minor injuries but suffered a deep laceration from where her bike had been crushed into her thigh by the larger vehicle. She was taken by ambulance to QEHB, where she says the care of staff was

For more information call Cathryn on 0121 371 4852

To sponsor Sarah, go to: justgiving.com/ fundraising/Sarah-Pugh11

To sign up visit runforbrum.org or email laura.power@uhb.nhs.uk for more info.

Born Survivor Capesthorne Hall, Manchester MAY Are you a Born Survivor? Join QEHB Charity and take on the ultimate military obstacle course! With a 10K run and over 30 obstacles to face, you will certainly get wet and muddy on this fantastic course. Registration costs £50, includes return travel to Manchester. If you are a team leader just sign up nine of your friends to gain a free place.

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For more info visit qehb.org/events or call Justine Davy on 0121 371 4852.

To find out how you can support the work of QEHB Charity get in touch with the team via the website or email charities@uhb.nhs.uk

To make a donation to any of the appeals mentioned please visit qehb.org or contact the QEHB Charity team on 0121 371 4852

8 Sharing information Healthcare Evaluation Data (HED) is an online system allowing comparison of hospitals across the country. This sharing of information enables healthcare organisations to drive clinical performance in order to improve patient care and deliver financial savings. HED is only available to healthcare professionals, and not to the public. The system has been developed inhouse at University Hospitals Birmingham NHS Foundation Trust with strong clinical engagement. As a result, HED delivers timely, detailed intelligence that can provide meaningful insight from Board to ward alike. If you would like more information about the system, please see the HED website. HED uses information about individual patients to help improve the quality of care. Wherever possible, the data is anonymised, but occasionally authorised users will use patients’ personal data to help with clinical audits and case note reviews. This is to improve future patient care and is only used within the NHS by trained, approved users. If you would like to find out more about HED, or you are not happy with the Trust using your personal data in this way or you would like to opt out, please see our HED questions and answers for details: ¬ www.uhb.nhs.uk ¬ www.hed.nhs.uk

Support for parents Parenting is an extremely demanding job that requires thought and skill – as well as an ability to manage ourselves and the often stressful emotions our gorgeous but infuriating offspring can evoke in us. If it was any other job and someone offered some in-house training or Continued Professional Development (CPD) it would be a no-brainer. We expect our engineers, doctors, teachers, even our beauty therapists to keep up-to-date with research, understanding and advances in their field. Yet if someone suggests a course on parenting the opposite is true – we feel patronised, criticised; we treat it as a sign of failure. As parents we don’t have a manager or supervisor, and the friends and family we rely on for support might have very different ideas when it comes to the best ways to raise a child. There is no mechanism for helping us constructively evaluate our performance at home (the good bits – as well as the bad) and give ourselves an ‘annual appraisal’. That is why UHB is now offering you an easy to access, free, online CPD (Continued Parental Development) course for the job you do when you’re not at work. It makes sense from the Trust’s point of view – a happier, more relaxed workforce, confident about things at home, staff better able to focus on the job they’re being paid to do, not to mention investing in future generations who can only benefit too from growing up with more relaxed and attuned relationships at home. The Solihull Approach’s ‘Understanding Your Child’ Online course consists of 12 modules taking 15–20 minutes each and can be dipped into as many times as you like since your login details last a lifetime. For staff at UHB it is FREE (usually costing £39) and it forms part of the Trust’s commitment to your health and wellbeing. To get your free access code and find out more, visit: uhbhome/ understanding-your-child

University Hospitals Birmingham NHS Foundation Trust | FEBRUARY 2017

Grant boost to aid innovative research An award of £3.5m has been made to the Trust after a successful bid for European Regional Development Fund (ERDF) monies to establish a Medical Devices Testing and Evaluation Centre (MD-TEC) in partnership with the University of Birmingham and Aston University. The grant will be match-funded, including £2.5m capital from University of Birmingham, meaning £7m will be invested in accelerating the translation of novel innovations in the laboratory through to the clinic and commercial exploitation. It will support the development of existing markets and stimulate new ones for small and medium sized Life Sciences businesses, enabling them to bring products to market quickly, at less cost with reduced risk. MD-TEC will be based on the third floor of the Institute of Translational Medicine (ITM), a facility delivered by Birmingham Health Partners (BHP) and located at the Queen Elizabeth Hospital Birmingham, which is run by UHB. The testing went ‘live’ with completion of the refurbishment by August. Alongside the key delivery partners Birmingham City University, Birmingham Community Healthcare Trust and the West Midlands Academic Health Science Network will also be supporting partners. Liam Grover, Professor in Biomaterials Science at the University of Birmingham, will lead biomaterials development and Dr Tom Clutton-Brock, Clinical Director, NIHR Trauma Management Healthcare Technology Cooperative and Deputy Director of the ITM, will lead medical device usability and safety testing. Prof Grover said: “MD-TEC will help

The project will build on the vision of the ITM to accelerate the translation of novel innovations in the laboratory and in simulated clinical environments through to the clinic and commercial exploitation. Dr Tom Clutton-Brock, Clinical Director, HTC

develop a life sciences cluster around the Queen Elizabeth Hospital Birmingham and University of Birmingham campus and, more broadly, an innovation eco-system across the Greater Birmingham & Solihull Local Enterprise Partnership (GBS LEP) area. “It will remove a regulatory blockage to the development of the local life science economy by providing a set of facilities that we have identified to be absent in the region.” Dr Clutton-Brock said: “It is envisaged that up to 135 small and medium sized enterprises could

benefit from the refurbished facilities in the ITM and expertise for ISO-accredited characterisation of devices in terms of safety and usability between May 2017 and March 2020. “The project will build on the vision of the ITM to accelerate the translation of novel innovations in the laboratory and in simulated clinical environments through to the clinic and commercial exploitation.” For further details email: ƀ MDTEC@uhb.nhs.uk

Award recognises innovative ophthalmology research work After a very successful 2016, the Ophthalmology Research Group at University Hospitals Birmingham (UHB) is now looking to make an even greater impact this year. The group celebrated a landmark last year, when they were among those recognised by the inaugural Queen Elizabeth Hospital Birmingham Chief Nurse Award. Introduced by Executive Chief Nurse, Philip Norman, the award recognises innovative, patient-focused research that will generate direct benefits for patients and their treatment and experience. The prize includes a share of a £4,000 award to promote research ideas ‘from the ground up’ and is the latest success for the Ophthalmology Research Group since it was founded four years ago. Consultant Ophthalmologist Alastair Denniston said: “Sight impairment affects more than two million people in the UK, with over 300,000 people having significant visual impairment. “When we launched the Research Group, we knew we had the right people with the right skills, who could work together to make the breakthroughs that will save people’s sight. We are really excited by the success we have had in such a short period of time and were honoured to be among the beneficiaries of the QEHB Chief

Delivering the best in care

Left to right: Sarah Graves (Research Nurse), Tim Matthews (Consultant Ophthalmologist), Sue Southworth (Research Nurse), Alastair Denniston (Consultant Ophthalmologist), Susan Mollan (Consultant Ophthalmologist)

Nurse Award in recognition of our work. “The team is doing world-class work across many different areas of eye disease including glaucoma, diabetes, cataract and macular degeneration. Since our launch we have published more than 100 research papers, and been awarded over £2.5 million in grants to

continue this work. “This means that patients at UHB benefit from some of the most advanced eye-care equipment available anywhere in the world. “We want to make this exceptional level of care the standard, and help people to realise that research benefits everybody.”

FEBRUARY 2017 | University Hospitals Birmingham NHS Foundation Trust

Can you spot the symptoms of sepsis? It could save a life

Paramedic’s work ready for take-off Researchers have recruited a Midlands Air Ambulance Charity (MAAC) HEMS paramedic to help carry out a ground breaking study. Jim Hancox has joined the NIHR Surgical Reconstruction and Microbiology Research Centre (SRMRC) team to investigate the effectiveness of giving patients blood products after a major injury before reaching hospital. Jim’s role, as a research critical care paramedic, will be to coordinate the logistics of RePHILL (REsuscitation with Pre-HospItaL bLood products), the UK’s first trial in which eligible patients attended to by ambulance teams will be recruited and randomly allocated treatment with blood products or standard care. “Currently some ambulances and air ambulances in the UK give patients blood products at the scene of an incident while others give a saline drip,” said Jim, who has worked for MAAC for 10 years. “There is currently no robust evidence demonstrating that giving pre-hospital blood products is beneficial and, of course, there are significant clinical, logistical and financial consequences to giving all patients this treatment.” Jim’s first challenge is to coordinate the recruitment of 25 patients for the pilot phase of the study, which is being led by Dr Nicholas Crombie, consultant trauma anaesthetist at University Hospitals Birmingham NHS Foundation Trust and a doctor with MAAC, and Gavin Perkins, Professor of Critical Care Medicine at the University of Warwick and a consultant at Heart of England NHS Foundation Trust.

I am doing my dream job. I never tire of flying in a helicopter and I am proud to now also be working with the SRMRC research team on RePHILL. Being part of a trial which could change NHS practice is very exciting. Jim Hancox, Midlands Air Ambulance Charity (MAAC) HEMS paramedic “Anyone who is suspected to be actively bleeding as the result of a traumatic injury, is over the age of 16 and not pregnant can be included in the trial,” explained Jim. “The blood products we will be using will be a combination of O-negative blood (the universal group which can be given to anyone) and freeze dried plasma. We will of course ensure that people who may not wish to receive blood products, such as Jehovah’s Witnesses, are identified and specifically excluded from the trial.” Jim, who lives in Malvern with his wife Bernice, loves his job as a Midlands Air

Ambulance Charity flight paramedic, having retrained after working as a baker. “I am doing my dream job. I never tire of flying in a helicopter and I am proud to now also be working with the SRMRC research team on RePHILL. Being part of a trial which could change NHS practice is very exciting.” When not at work Jim is studying for a health sciences master’s degree and is also a dedicated Ultimate player (having won a Gold Medal with Great Britain at the European Championships in 2013) and triathlete. “Ultimate is a brilliant fast-moving sport which is a cross between netball and American football but played with a flying disc instead of a ball. There are no referees and any disputes are settled between the players themselves,” he explained. “As a flight paramedic, it’s really important to keep fit. The three elements of triathlon really help and it’s a great way to wind down after a busy day. I love the social side of the sport too, stopping for coffee, cake and a chat on a long cycle ride with my local triathlon club makes it all worthwhile!” The SRMRC team will be working with colleagues from the Queen Elizabeth Hospital Birmingham, Midlands Air Ambulance Charity, West Midlands Ambulance Service, East Anglia Air Ambulance, Essex and Herts Air Ambulance, MAGPAS Helimedix, Dorset and Somerset Air Ambulance and The Air Ambulance Service, NHS Blood and Transplant. The trial will be managed by the University of Birmingham Clinical Trials Unit (BCTU).

A nationwide campaign, launched by Health Secretary Jeremy Hunt, will help parents spot the symptoms of sepsis to protect young children and save lives. The campaign is principally aimed at parents and carers of young children aged 0 to 4. It includes a film featuring mother and campaigner Melissa Mead, who lost her baby son William to sepsis in December 2014. The UK Sepsis Trust estimates that there are more than 120,000 cases of sepsis and around 37,000 deaths each year in England. Health Secretary Jeremy Hunt said: “Sepsis is a devastating condition that we need to get far better at spotting across the NHS. By raising awareness and improving clinical practice we will save lives in the fight against this horrible illness. I’d like to thank those who have worked with us to campaign for better awareness of sepsis, including Melissa Mead and other families who have tragically lost children to sepsis.” Campaign supporter and UK Sepsis Trust ambassador Melissa Mead said: “Sepsis is a cruel, ruthless condition which doesn’t discriminate and can affect anyone. “I hope this campaign reaches as many people as possible, so all parents out there know about sepsis and how serious it can be. The more parents know, the quicker they can act if they suspect their child may be suffering from sepsis – it could be life-saving.” The campaign, delivered by Public Health England and the UK Sepsis Trust, follows a number of measures already taken by the NHS to improve early recognition and timely treatment of sepsis. This includes a national scheme to make sure at-risk patients are screened for sepsis as quickly as possible and receive timely treatment on admission to hospital. Work is also underway with Health Education England to make sure all health professionals have the knowledge and skills to identify and treat sepsis. Professor Paul Cosford, Director of Health Protection and Medical Director at Public Health England, said: “We know that acting quickly in cases of sepsis can save a child’s life and it is important parents have the information to take action. “This campaign gives parents vital information about sepsis, helps them identify the symptoms of sepsis and encourages them to seek the appropriate medical attention.“ For further information on sepsis, visit: ¬ www.nhs.uk/sepsis ¬ www.sepsistrust.org

Spotting sepsis Leaflets and posters are being sent to GP surgeries and hospitals across the country. These materials, developed with experts, urge parents to call 999 or take their child to A&E if they display any of the following signs: ■ looks mottled, bluish or pale ■ is very lethargic or difficult to wake ■ feels abnormally cold to touch ■ is breathing very fast ■ has a rash that does not fade when you press it ■ has a fit or convulsion

If you have a research story email Lee.Gibson@uhb.nhs.uk or call 0121 371 8106

University Hospitals Birmingham NHS Foundation Trust | FEBRUARY 2017

BHBN AUTUMN/WINTER RADIO SCHEDULE BHBN Hospital Radio broadcasts patient requests, music, news, live sport and a range of speciality programmes to NHS hospitals across Birmingham. The station, founded in 1952, is based in new studios in the Heritage Building (original Queen Elizabeth Hospital), they are on air 24 hours a day. They can also be heard via their website www.bhbn.net and the TuneInRadio app. MONDAY 5pm

Good Vibrations – Donna Joseph

7pm

Hospital Request – Miranda Burns

8pm

The Evening Show – Dale Hobson TUESDAY

4pm

Playing it Cool – Pete Bayliss

6pm

Easy Listening – Kelly Howell

7pm

Queen Elizabeth Hospital Requests – Nick Whitehouse The Evening Show – Paul Millington

8pm

WEDNESDAY 6pm 7pm 8pm

Words & Music – Brian Henderson Good Hope Hospital Requests – James Chew The Evening Show – David Elliot THURSDAY

5pm 7pm 8pm

Thursday Tea Time Show– Ben Selvan Solihull Hospital Requests – Rhian Sprague The Evening Show – Chris Friday FRIDAY

4pm

Let’s Get Quizzical – Emma Boydell

6pm

Pick & Mix – Brendan Delaney

8pm

The Evening Show – Bill Waldron CBSO Concerts when broadcast are on Fridays from 7pm

SATURDAY 7am

Weekend Breakfast – Dave Horton

9am

BHBN Gold – Colin Monnaf

11am

The Frock Show – Sarah Morris

1pm

Queen Elizabeth Hospital Requests – Anita Shah, Michelle Woodhouse (Military Ward) (Alternate Weeks) Birmingham Sport – Live Commentaries from Villa Park, St Andrews or The Hawthornes Saturday Disco – Marky B

2pm

5pm 8pm 9pm

Saturday Alternative – Olya Jeneson The Reggae Selection SUNDAY

8am

Laid Back Sunday – Bill Waldron

10am

Kitch & Kool – Brendan Delaney Mystery DJ / Music Selection

Noon

6pm

The Sunday Bash – Graham Allen Hospital Requests and Duets From The Decades – Shaz Hill Asian Mix – Raveeta Banger

8pm

The Evening Show – Doug Jackson

1pm 4pm

10pm BHBN Country – Dave Horton 11pm BHBN Classical Collection ALL OTHER TIMES – THE BHBN MUSIC SELECTION – including the light lunch weekdays at 1pm and three hours of late night love songs from 11pm. Available on channel 9 on the premier bedside units and in all parts of the hospital by logging onto the qe charityguest wifi and following the listen live links on bhbn.net bhbn.net

to donate:

National award for therapists’ video Two occupational therapists have won a national award after Queen Elizabeth Hospital Birmingham (QEHB) Charity sponsored the creation of an informative video for patients who have had hand surgery to repair their flexor tendons. Lisa Jordan, Senior Occupational Therapist, and Suzanne Beale, Clinical Specialist Occupational Therapist, both work in QEHB’s Therapy Services department, in the upper limb unit. The upper limb unit helps to rehabilitate patients following surgery, nerve injury or fractures to their hands, wrists, elbows or shoulders. Rehabilitation usually involves the patient completing simple but important exercises in their own time to help strengthen muscles and regain mobility, which means it’s important for staff to be able to show patients how to do the exercises in a way they will remember easily. Lisa said: “We normally just give out instructions and information to patients in paper form, but Suzanne and I wanted to change that.” Following an audit at the hospital in 2015 which showed that patients were struggling to retain information given to them by staff in its current format, Lisa and Suzanne decided to take action in their own department, focussing initially on patients who have had surgery on their hand to repair their flexor tendon. Because between 79% and 86% of these patients receiving hand surgery are under the age of 40, the innovative pair hit on the idea of producing easily accessible digital information that patients could view on their own electronic devices. Lisa added: “We wanted the video to explain to patients what a flexor tendon does, the nature of their injury, what they could expect from therapy and why they need regular therapy, as well as visually demonstrating how to do

In the long term we hope the video will reduce rupture rates for patients and increase attendance at our clinics. Lisa Jordan and Suzanne Beale

Lisa Jordan, Senior Occupational Therapist, and Suzanne Beale, Clinical Specialist Occupational Therapist

the exercise. In the long term we hope this will reduce rupture rates for patients and increase attendance at our clinics.” After successfully applying to QEHB Charity for funds, Lisa and Suzanne worked with a hospital videographer to produce the video – and initial audits are showing patients who watch the video are retaining information up to 60% more accurately than patients who are only given the information on paper. All of the patients who received the video said they found it either helpful or very helpful. In October 2016, the British Society for Surgery of the Hand awarded Lisa and Suzanne with an Educational Presentation Award, which recognises healthcare professionals who create innovative educational content to benefit patients who have had hand surgery. The generous pair donated their £750 prize money back to QEHB Charity, in order to keep

helping patients at the hospital. Mike Hammond, Chief Executive at QEHB Charity, said: “This was an excellent example of staff being proactive to utilise funds to benefit patients in their department. Lisa and Suzanne should be very proud of their accomplishment – well done!” Yvonne Pettigrew, Associate Director for Therapy Services, added: “This is a really impressive piece of work which is improving patient experience; and the OTs are already working on their next project! “They aim to embed the videos into myhealth@QEHB, the web-based patient portal which allows patients to access their healthcare record and information about their condition and treatment.” Watch the video here: Ŕ youtu.be/-UGqjsCp5e8

Patients welcome development of new chair infusion service Staff, patients and visitors have come together to celebrate the opening of the new infusion service, situated in East Block Day Unit, Heritage Building. The Trust has seen a 10 per cent growth in the number of patients using the infusion service on Ward 621, QEHB and to respond to this increase a new facility has opened in East Block Day Unit. Rachael Benson, Director of Operations for Division D, welcomed all to the new development, which provides more chairs in a comfortable surrounding, and an extended five day a week service. Angela, a patient at the Trust for many years, was impressed with the new infusion service location: “I struggle with my mobility at times and I find the East Block Day Unit easy to access. “I like the new setting; it’s a sociable environment and I have plenty of space.” The opening of the facility, together with the space on Ward 621, will provide an additional 348 hours of infusion time a week. Hayley Flavell, Associate Director of Nursing for Division D, said: “The additional capacity allows us to keep waiting times down and

Delivering the best in care

Palesa Isaacs (Nursing Assistant), Marcia Barnett (Staff Nurse), Jonathan Boulter (Group Support Manager – Oncology), Rachael Benson (Director of Operations – Division D), Andrea Fernyhough (Ward Manager), Emma Steele (Matron), Charlo Bartlett (Housekeeper), Nicola Jones (Lead Chemotherapy Nurse), Hayley Flavell (Associate Director of Nursing – Division D) Sally Bennett (Staff Nurse), Sarah Morries-Bates (Group Manager – Oncology & Haematology)

reduce delays thereby improving patient experience. This opportunity allows us to further deliver the best in care.” Infusion patient Claire Costelloe, who

commended the environment and staff, said: ‘I feel comfortable here and the staff are wonderful. “The service runs like clockwork.”

FEBRUARY 2017 | University Hospitals Birmingham NHS Foundation Trust

Support for patients

Supporters line-up for the launch of Cure Leukaemia’s appeal

Stars launch £1m appeal for centre A line-up of famous faces and 100 key figures from across the region stepped forward to support Cure Leukaemia’s £1 million appeal to support the £3.4 million expansion of the Centre for Clinical Haematology at UHB. Premier League football star Ben Foster, football manager Aidy Boothroyd, X-Factor winner Sam Bailey, and former footballer and blood cancer survivor Geoff Thomas, who was treated at the centre, attended the launch of the appeal. The event, hosted at the offices of charity partner KPMG in Birmingham city centre, was also attended by many patients who are alive today thanks to the life-saving treatments and reserach carried out at the centre. With Cure Leukaemia’s support, Birmingham is leading the way, internationally, in the fight against blood cancer. World-class clinicians and scientists based at the centre in Morris House and the University of Birmingham are driving forward groundbreaking new therapies and saving lives in the process.

When the centre was opened by Patrons Geoff Thomas and Ashley Giles MBE in 2006, seven clinical trials were available for 148 patients. This £3.4m expansion will dramatically increase the capacity of the centre and by 2018 over 1,200 patients will have access to more than 70 potentially life-saving clinical trials. The growth of the clinical trials programme over the past few years has resulted in the centre running at maximum capacity. However, the expansion, which gets underway this month and is due for completion in October, will allow the continued growth of this world-class programme. Councillor John Clancy, leader of Birmingham City Council, said: “I’m happy to lend my name to the fund-raising efforts to make sure a muchneeded expansion of the Centre for Clinical Haematology can go ahead. “Centres of excellence like this are in the very front line of Birmingham’s ambition to become a world-leader in the fast-growing life sciences sector.”

Images: Sam Bagnall

To achieve its £1m target Cure Leukaemia is approaching trusts, foundations and major businesses from across the country to become founding partners of the new centre. Funds raised from major events throughout the year will also go towards the target including the Brindleyplace Dragonboat Race, the inaugural Vélo Birmingham cycling event in September, Glynn Purnell’s Friday Night Kitchen in October and the first ever Birmingham International Marathon in the same month. Another major cycling event taking place in 2017 to raise funds will be the ‘Three Tour Challenge.’ Five amateur cyclists, including Geoff Thomas, will be cycling the Giro D’Italia, Le Tour de France and La Vuelta consecutively, one day ahead of the professional riders. This 6,348 mile challenge to ride all three grand tours is one that even the professional cyclists avoid and yet Doug McKinnon, James Maltin, Hayden Groves, Marcus Leach and Geoff will all embark on the challenge in May with a fundraising aim of £1million for Cure Leukaemia. Keen cyclists can join the team for some or all of the challenge with a range of packages available to take part. To find out more go to: ¬ www.3tourschallenge.com

Geoff Thomas

Ben Foster

Success for recruits All newly recruited NHS and social care support staff that provide direct care to patients and clients, including healthcare assistants, therapy assistants and maternity support workers, must complete a Care Certificate. Temporary and agency staff must also complete the certificate. At the Trust there is an ongoing training programme. Ceremonies are held every six months to recognise each person’s achievement. The latest people who have successfully completed the Care Certificate include: Dina Khanam, Kelly Lucas, Lalremruati Bualchhuak, Maria Pouney, Michael Davies, Mohammed Ali, Rebecca Turner, Roselle Bautista, Saada Ali, Sheena Khuttan, Sumiya Ahmed, Tabitha Vala and Bruce Barrett.

Sam Bailey

Aidy Boothroyd

Sometimes our patients need some extra support when they are ready for discharge from hospital. This often comes from community nursing teams, clinicians and pharmacists – but all staff can help to make a difference. Many patients may have spent a number of weeks as an inpatient so are not likely to have much food at home and no support in getting shopping in for those first few days. As a result of their admission, patients may also be experiencing a loss of earnings or delays to benefit payments. Other patients may also have little in the way of clothing on discharge from hospital; they may be or have been homeless, or have had their belongings removed because of the nature of their admission, or simply need warm, clean clothes to go home in. To help with this, the Trust is now in a unique position to be able to go that extra mile. Did you know you can now offer food vouchers or an emergency food or clothing parcel? It could make the difference between a discharged patient feeling helpless and lost, or hopeful and positive. There are three things that you are able to offer to support these patients who you feel may have these additional needs upon discharge: ■ A referral to a local foodbank which gives the access to food and clothes, but also access to advice and guidance. (In this case, a voucher is issued to the patient to take to one of the local foodbanks). ■ An emergency food parcel for a single person, or a family of four ■ An emergency bundle of clothes Rev Richard Wharton, the Trust’s Chaplaincy Team Leader, said: “Many staff recognise that petients need additional support when they are coming to the end of their time in our hospital and are ready to go back into th community. “Nursing staff may become acutely aware of the situation their patient is in and will have an excellent understanding of the support they may need outside of hospital. “A nurse or nursing assistant may know for example that a patient has very few relatives, and is going home after two weeks in hospital with us. It may be safe to assume they may have no food in their cupboards, or clean warm clothes to get there in. “There are countless stories too of nursing staff purchasing clothes out of their own money to support patients. “We would urge those with any concerns to be in touch so that together we can offer that extra support to help get them back on their feet.” If you think your patient could benefit from this extra support, please visit: uhbhome/foodandclothing or call Chaplaincy on: 14570, 14574 or 14566.

Free Wi-Fi network Patients and visitors now have access to a free WiFi network through a service funded by QEHB Charity. Staff are being asked not to use this network as the bandwidth has a finite capacity – if staff use it, this will impact on the level of service which patients and visitors receive. To connect, just search for a network called QEHBCharity-guestWiFi, enter your email address and then agree to the terms and conditions.

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | FEBRUARY 2017

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UHB NHS Foundation Trust has not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser. Nor does UHB NHS Foundation Trust endorse any of the products or services. Every possible care has been taken to ensure that the information given in this publication is accurate. Whilst the publisher would be grateful to learn of any errors, they cannot accept any liability over and above the cost of the advertisement for loss there by caused. No reproduction by any method whatsoever of any part of this publication is permitted without written consent of the copyright owners. Octagon Design & Marketing Ltd. ÂŠ2017 Hawks Nest Cottage, Great North Road, Bawtry, Doncaster, South Yorkshire DN10 6AB. Tel: 01302 714528

FEBRUARY 2017 | University Hospitals Birmingham NHS Foundation Trust

Make 2017 the year to save a life: Give blood An hour spent donating blood could help save and improve up to three lives. NHS Blood and Transplant’s latest survey highlights confusion and myths about who is able to donate. Out of the 2,126 adults surveyed, 20 per cent believed it was true that having a tattoo would prevent them from donating, 16 per cent felt the same about piercings, 15 per cent believed that you can’t donate if you smoke and 3 per cent thought vegetarians wouldn’t be able to donate. Potential donors can check the donation criteria on the blood.co.uk website. While people currently need to wait four months after a new tattoo or piercing, there are no specific criteria preventing smokers or vegetarians from donating. Many people who believe they can’t donate, may discover they can. NHS Blood and Transplant always needs first time donors to replace those who can’t donate any more, and to ensure we have the right mix of blood groups to meet patient needs. More than half of our current blood donors are aged over 45 so it’s especially important that

we recruit younger people to donate blood now and in the years to come. By becoming a blood donor you can help ensure that patients have access to the blood they need, when they need it. NHS Blood and Transplant needs donors from all blood groups and communities but is particularly looking for new donors from black and Asian communities, and donors with the universal blood group O negative. Less than half of people who signed up to give blood in January 2016 went on to donate during the year. Anyone who has registered to donate but hasn’t given blood yet, is encouraged to make 2017 the year they start saving lives. Mike Stredder, Director of Blood Donation at NHS Blood and Transplant, said: “The New Year has traditionally been a time when people think about giving things up. This year we’re asking people to make a new kind of resolution and register to give blood. Or if you’ve already done so but haven’t managed to donate, we’d love to welcome you to one of our sessions in 2017. It’s

easy to sign up to become a blood donor and book an appointment, online, via an app or on the phone. “Each donation can potentially save up to three lives. In 2017 don’t just give up, give.” In general, as long as you are fit and healthy, weigh over 7 stone 12 lbs (50kg) and are aged between 17 and 66 (up to 70 if you have given blood before) you should be able to give blood. If you are over 70, you need to have given blood in the last two years to continue donating. If you’re already a blood donor, why not look into whether you could become a platelet donor. There is a particular donors with the A negative blood group as they can help any patient, regardless of blood type. One platelet donation can help up to three adults or twelve babies or children. It’s quick and easy to register to become a blood donor, visit www.blood.co.uk, download a give blood app, search ‘NHSGiveBlood’ in the app store or contact 0300 123 23 23.

Why it is good to talk about organ donation The NHS Organ Donor Register is a personal choice but, knowing that you could save up to nine lives, what will you do: Waste or Save?

NHS Organ Donor Card

Join the NHS Organ Donor Register today. And tell your loved ones – don’t leave anyone in any doubt about your decision! ¬ www.organdonation.nhs.uk/ wasteorsave/#timetosign www.facebook.com/nhsorgandonor Twitter: @NHSOrganDonor  Instagram: @nhsorgandonor Ŕ www.youtube.com/user/ NHSOrganDonation

Groups offer help: Patients, families and staff can turn to support from a range of groups at the Trust GROWN-UP CONGENTIAL HEART PATIENTS’ ASSOCIATION Supports young people and adults born with a heart condition. 0800 854 759.

PAIN FATIGUE SUPPORT Meets first Thursday of the month. Noon to 2pm, Erdington Methodist Church. 0300 330 0640 painfatiguesupport@hotmail.co.uk.

ANN CONROY TRUST Support and education for patients living with Syringomyelia and Chiari malformation. www.annconroytrust.org 0300 111 0004

HEADSTART BIRMINGHAM Aneurysm and Arteriovenous Malformation Support Group Meetings are held on the first Friday of the month 7pm–9pm. Seminar room in outpatients department at QEHB. Patricia Hewlett 0121 459 7147

PATIENTS’ READING GROUP Meets Tuesdays, Weoley Castle Library. 2pm–3.30pm. To book: 0121 464 1664.

BECHET’S SYNDROME SOCIETY 0845 130 7329 info@bechetsdisease.org.uk. www.bechets.org.uk Birmingham contact: 07886 304018 anishaz@hotmail.co.uk

HEADWAY Acquired brain injury drop in service. Wednesdays 1.30pm–4.30pm wards 407, 409 & 411. 4.30pm–5.30pm. Second floor restaurant, QEHB. 0121 457 7541.

ALOPECIA Impartial information and mutual support to cope with hair loss Jenny: 07760 95885, 0121 440 5794. jen@araucaria.demon.co.uk www.alopeciaonline.org.uk

BIRMINGHAM ARTHRITIS RESOURCE CENTRE The resource centre is located at Birmingham Central Library, Chamberlain Square, Central Birmingham 0121 464 2708 barccentre@bham.ac.uk www.barc.org.uk BREATHE EASY – THE SUPPORT NETWORK OF THE BRITISH LUNG FOUNDATION For everyone living with lung disease. Birmingham South Group meets monthly at Moseley Hall Hospital 2–4pm 03000 030 555 www.blf.org.uk BRITISH ACOUSTIC NEUROMA ASSOCIATION (BANA) BANA’s friendly West Midlands Group meet 3 or 4 times a year for mutual support, information exchange and to hear talks by specialist guests. admin@bana-uk.com 01246 550 011 www.bana-uk.com BRITISH SJOGREN’S SYNDROME ASSOCIATION For sufferers of the auto-immune rheumatic disease. 0121 455 6532. BUSY Bs Support group for people with stomas and bowel disease. 0121 627 8343. CYSTITIS & OVERACTIVE BLADDER FOUNDATION Advice line: 0121 702 0820 info@cobfoundation.org www.cobfoundation.org DIABETES UK Has regular support group meetings in King’s Heath for people with diabetes, family members and friends. www.diabetes.org.uk/In_Your_ Area/Midlands and follow link to Birmingham racheltier@btinternet.com DIGNITY IN CARE SUPPORT GROUP The group run the Memory Lane Café for patients with cognitive impairment and their carers. Café is open Wednesday afternoons. memorylanecafe@uhb.nhs.uk www.dignityincare.org.uk D.I.S.C (DEMENTIA INFORMATION & SUPPORT FOR CARERS) A service offered specifically for CARERS of people with confusion and memory (DEMENTIA) problems. 0121 553 6483 carers@discbirmingham.co.uk www.discbirmingham.co.uk FACIAL PALSY UK Facial Palsy UK have launched a Midlands support group for any adult affected by facial paralysis, whatever the cause. lorraine@facialpalsy.org.uk 0300 030 9333 GET-A-HEAD Fundraising and support group for patients who have had head and neck cancer. 0121 371 5046 www.getahead.org.uk

HAEMATOLOGY SUPPORT GROUP Meeting at the Centre for Clinical Haematology on a monthly basis for information, social events, friendship and mutual support. 07766 875111 Haematologys@yahoo.co.uk. HAEMOCHROMATOSIS WEST MIDLANDS SUPPORT GROUP Offering support and raising awareness. We hold regular local meetings. 0121 457 8986 info@HaemochromatosisWM.org.uk www.HaemochromatosisWM.org.uk HOME FROM HOSPITAL CARE Free support to Birmingham patients on discharge from hospital Including information, shopping, befriending and respite care. 0121 472 4499. INSULIN DEPENDENT DIABETES TRUST Listening to people with diabetes and their carers. 01604 622 837 enquiries@Iddtinternational.org www.iddtinternational.org KIDNEY PATIENTS’ ASSOCIATION Runs local groups across the West Midlands. 01922 644 982 flintnf@aol.com www.kidneymatters.co.uk LARYNGECTOMY SUPPORT GROUP Meets monthly at British Legion social club, Quarry Lane, Northfield. A patient led group. Organised speakers at each session. 0121 627 2360 or 0121 627 2248. LET’S FACE IT Support group for people with any form of facial disfigurement 01843 833 724. MILITARY PATIENTS Military patients will be visited by a representative from the Royal Centre for Defence Medicine (RCDM) who will attend to their administrative, welfare, pastoral and spiritual needs. NATIONAL RHEUMATOID ARTHRITIS ASSOCIATION Birmingham group: www.brasg.org.uk Heart of England group contact 01628 823 524 National website: www.nras.org.uk OESOPHAGEAL PATIENTS ASSOCIATION (OPA) National charity offering support and information to patients and carers affected by oesophageal and stomach cancers. Birmingham group hosts two meetings per year. 0121 704 9860 enquiries@opa.org.uk www.opa.org.uk

PITUITARY FOUNDATION This group for patients, carers and friends meets at Queen Elizabeth Hospital Birmingham. For details of the dates of the meetings please visit our website birminghampituitarygroup.weebly.com 0845 450 0375 QE LIVER TRANSPLANT SUPPORT GROUP The group meets at 7.30pm on the 3rd Monday of every month (except July and August) in the Faith Centre, Meeting Room level 1, QEHB. 0121 627 2089 or 01902 679 333 (after 7:30pm). ROY CASTLE LUNG CANCER SUPPORT GROUP Held 1st Tuesday of every month, Birmingham Heartlands Hospital. 0121 424 1433 Lynne Reaper. THE NATIONAL OSTEOPOROSIS SOCIETY The National Osteoporosis Society runs a local support group based in Birmingham. 0121 429 7366 www.nos.org.uk THE STROKE ASSOCIATION Supporting people affected by stroke. 0303 303 3100 (Mon–Fri, 9am–5pm) info@stroke.org.uk www.stroke.org.uk TINNITUS Practical support and advice for sufferers including group sessions and newsletters c/o Birmingham Institute for the Deaf, Ladywood Road, Edgbaston, Birmingham, B16 8SZ. Eileen: 01384 831032 info@tinnitusbham.org.uk TRACHEOTOMY SUPPORT New group for patients following tracheotomy. 0121 627 2248. VASCULITIS SUPPORT GROUP WEST MIDLANDS (VSGWM) For sufferers of Systemic Vasculitis (e.g. Wegener’s granulomatosis) as well as support for carers. The VSGWM circulates useful information and ideas, with friendly meetings held at least once a year. 0121 243 5621. WEST MIDLANDS BRAIN TUMOUR SUPPORT GROUP Meets in the Faith and Community Centre, first floor, QEHB on third Monday of the month, noon to 2pm. Sue Wreglesworth: 0771 7175 236. sue.wreglesworth@braintumouruk.org.uk WILSON’S DISEASE SUPPORT GROUP – UK National charitable group offering support and information to patients with Wilson’s disease and their families. For information and local support contact jerry@wilsonsdisease.org.uk www.wilsonsdisease.org.uk YOUNG ADULTS CANCER SUPPORT GROUP Is run by a group of young adult cancer patients to offer support for people who have similar needs. No strict age limit but current members in their 20s–40s. Meetings usually held last Wednesday of month at The Plough, Harborne. Vicky Stock: 0784 589 7760 stock.vicky@yahoo.co.uk

Steps have been taken to ensure this information is up to date but please contact the group directly before undertaking a journey. Support group coordinators can email revisions to their entry to: communications@uhb.nhs.uk. Please mark the email – support group revision.

See www.uhb.nhs.uk for the latest news

University Hospitals Birmingham NHS Foundation Trust | FEBRUARY 2017

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FEBRUARY 2017 | University Hospitals Birmingham NHS Foundation Trust

No. 3612

Your monthly puzzle challenge Quiz Challenge

CROSS CODE 26

12 3

22 20

20 20

5. Which joint in the human body is also known as the carpus?

NONAGRAM

ABCDEFGHIJKLMNOPQRSTUVWXYZ 1

R E

T H

O U R

EACH number in our Cross Code grid represents a different letter of the alphabet. You have three letters in the control grid to start you off. Enter them in the appropriate squares in the main grid, then use your knowledge of words to work out which letters should go in the missing squares. As you get the letters, fill in other squares with the same number in the main grid and control grid. Check off the alphabetical list of letters as you identify them.

MAGIC SQUARE

POTTY PEN NAME MODE

HOW many words of four letters or more can you make from this Nonagram? Each word must use the central letter, and each letter may be used only once. At least one word using all nine letters can be found. Guidelines: 24 Good; 29 Very Good; 34 Excellent. Any word found in the Concise Oxford Dictionary (Tenth Edition) is eligible with the following exceptions: proper nouns; plural nouns, pronouns and possessives; third person singular verbs; hyphenated words; contractions and abbreviations; vulgar slang words; variant spellings of the same word (where another variant is also eligible).

USING all 16 letters of the phrase above, form four words each of four letters which will fit in the grid to form a magic square in which the words can be read both horizontally and vertically.

EA AB

IA RO

IM SD

EACH row and each column must contain the numbers 1 to 9, and so must each 3 x 3 box.

6 4 7

8 9 1 1 7 6

2 4 6

8 4

6 4

3 6

7 1 1

6 5 3 8 9 1 5 7 6

3 8

2 7

Hard

5 8 4 3 8 6 5 1 3 6 7 1 8 1 8

6 3 2 9 8 5 4 1 7

4 9 7 3 1 6 5 8 2

9 1 5 2 6 8 7 4 3

2 8 3 7 9 4 6 5 1

EASY SUDOKU 8 5 1 4 7 2 9 3 6

HARD SUDOKU 7 4 6 5 3 1 2 9 8

3 7 4 8 2 9 1 6 5

5 6 8 1 4 7 3 2 9

1 2 9 6 5 3 8 7 4

8 2 4 7 1 3 5 6 9

3 9 6 4 2 5 7 8 1

7 5 1 6 8 9 3 2 4

2 8 5 1 6 4 9 3 7

4 3 7 9 5 8 6 1 2

6 1 9 2 3 7 8 4 5

1 7 2 8 9 6 4 5 3

9 6 3 5 4 2 1 7 8

5 4 8 3 7 1 2 9 6

E I

X L

MAGIC SQUARE: plan; lure; aria; neat. WORD PYRAMID: Service industry. EQUALISER: Clockwise from top left – divide; multiply; subtract; add. Total: 2.

B N

E O

HERE are two miniature fivesquare crosswords using the same grid – but the letters have been mixed up. You have to work out which letters belong to which crossword.

EQUALISER 14 7 6 4 1 4 4 12 4 3 2 3

9. 11. 13. 16. 18. 20. 22. 23.

QUICK CROSSWORD

corpse; corse; coyer; crop; ergo; goer; gore; gorse; gorsy; gory; grey; QUICK CROSSWORD: grope; gyre; GYROSCOPE; ogre; orgy; Across – 1 Auditor; 8 Hauteur; 9 Portico; 10 Destiny; 11 Austere; 14 osprey; poor; pore; porgy; poser; Asp; 16 Slow; 18 Pips; 19 Axle; 20 Teal; 21 Pen; 23 Restore; 26 prey; prose; prosy; pyre; rope; ropy; rose; rosy; scooper; score; scry; sore; Shatter; 28 Asinine; 29 Gremlin; 30 Talents. spoor; spore; sprog; spry; yore.

16 17

20 22

21 23

21 25

ACROSS 1. Central point (5) 4. Momentum (7) 8. Clap (7) 9. Cleanse thoroughly (5) 10. White heron (5) 13. Autumn month (7) 17. To and --- (3) 18. Spicy sausage (6) 19. Deed (6) 20. Slack (3) 22. Racing sledge (7) 25. Group of eight (5) 28. Yearns (5)

Contact the editor: Annie Roberts, news@QEHB, Communications Office, University Hospitals Birmingham, Mindelsohn Way, Birmingham B15 2TH Email: annierhealth@gmail.com Designed by graphics@uhb.nhs.uk

listening to you

All puzzles on this page are supplied by Sirius Media Services. To try more of our puzzles interactively online go to www.puzzledrome.com

(1) Across – Razor; Cubic; Diary.

Perform the first calculation in each line first and ignore the mathematical law which says you should always perform division and multiplication before addition and subtraction.

FIVE ALIVE:

DOWN 1. Fly-by-night cricketer (3) 2. In folklore a delectable mountain nymph (5) Lady who is always central (3) 3. See former pupil become a True shares, etc, could be waiter (7) found in repository (8-5) 4. Physical exercise in a short coat (6) Some are floundering below (5) 5. Vehicle reversed up in Burst in? (7) Lancashire town (5) 6. Observed on the side, having Bed hesitantly found for the been escorted from vagrant (6) premises (4,3) Plate for diverting the flow 7. He’s silent about the used to perplex (6) suppleness (9) 9. Removes bandages or Yes, Mabs involved at the strips? (9) ambassadors residence (7) 12. Theme for one in a sovereign Flower much ahead of us (5) state (7) Transport director will have it 14. Everybody who was due to pay was acknowledged (7) in hand (8,5) 15. Service book (6) One partly (or completely) 17. Putting one’s heads together besotted (3) on the sports field (5) 19. The thankyou letter (5) Alarm demo goes off in 21. Ale spilt in the meadow (3) romantic play (9)

PLACE the four signs (add, subtract, multiply, divide) one in each circle so that the total of each across and down line is the same.

Down – Raced; Zebra; Rocky. CRYPTIC CROSSWORD: Across – 1 Meddling; 6 Lobe; 8 Spot; 9 Foothill; 10 Won first prize; 11 (2) Across – Tides; Usual; Basis. Down – Thumb; Drums; Sales. Glut; 13 Daft; 17 Cross-purposes; 20 Returned; 21 Rout; 22 Atop; 23 Third man. NONAGRAM: Down – 2 Employ; 3 Dutiful; 4 Infer; 5 Ghosted; 6 Lehár; 7 Belize; 12 cooper; coopery; coper; core; corps; Topknot; 14 Floored; 15 Urgent; 16 Nebula; 18 Slump; 19 Radii.

Down – 1 Alphabet; 2 Dares; 3 Tribe; 4 Rhodes; 5 Fuss; 6 Vehicle; 7 Army; 12 Tail; 13 Rasp; 15 Pane; 16 Slat; 17 Wireless; 18 Panacea; 22 Errant; 24 Skill; 25 Orion; 26 Sigh; 27 Toll.

ACROSS 1. Volume of work in the Bible (4,2,3)

PREVIOUS SOLUTIONS CROSS CODE

QUIZ CHALLENGE: 1 Fish; 2 Patricia Hayes; 3 Chickenpox; 4 Kate Bush; 5 O.J. Simpson; 6 Napoleon Bonaparte; 7 Hecuba; 8 Billy the Kid; 9 Tom Cruise; 10 Couscous.

SUDOKU Easy

12 15

10.

10. Who was the first Hanoverian king of Great Britain?

FIVE ALIVE RB

9. In golf, what is a bunker called in the US and Canada?

SPELL out a 15-letter word or phrase by moving from one chamber to another within the pyramid. You may only enter each of the chambers once and may only E proceed through openings in the L walls. The first letter may appear in any E P chamber.

WORD PYRAMID

T A Y

8. Rapper and songwriter Drake, who performed the hit single Best I Ever Had, comes from which country?

4. Why can Norman be found on the Moon?

7. Which of Charles Dickens’s novels features the Pecksniff family?

3. A Border Leicester is a breed of which animal?

CRYPTIC CROSSWORD 1

6. Which country took third place in the 2002 football World Cup finals?

2. In which South American country is the region of Patagonia?

1. A monument to which famous Englishman was blown up in O’Connell Street, Dublin, in 1966?

6 20

22 9

29. Oblivious (7) 30. Phase of the heartbeat (7) 31. Surrender (5) DOWN 1. Snow crystal (5) 2. Frolic (5) 3. Lie obliquely (5) 4. Under cover (6) 5. Small songbird (5) 6. Pulsate (5) 7. Scornful expression (5) 11. Organic fertiliser (5) 12. Tests (5)

14. Wheedle (4) 15. Relating to the eye (5) 16. Elicit (5) 17. Smoothing tool (4) 21. Cite, quote (6) 22. Large pill (5) 23. Additional payment (5) 24. Lariat (5) 25. Reproductive organ (5) 26. Business (5) 27. Woollen fabric (5)

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Metchl

Site map

B15 2GW

ey Park

nue

m Ave

Road

sha Hintle

ar Park D

Centre for Clinical Haematology

Busy Bees Nursery

Birmingham Women’s Hospital

Shuttle

Cancer Centre

Staff Car Park F

Shuttle

ITM

ITM Imaging Cent re

4 Heritage Building

(Queen Elizabeth Hospital)

A&E

CDU

orne Harb

TAXI Shuttle

Parking on the Queen Elizabeth Hospitals site

QEHB Parking – Car Park A

When visiting our hospitals we recommend the following car parks: Queen Elizabeth Hospital Birmingham use Car Park A Heritage Building (Queen Elizabeth Hospital) use Car Park D Emergency Department (A&E) or CDU use Car Park D If you are using a sat nav, please make sure it has been updated recently. The post code B15 2GW will bring you onto the hospital site. Once on site, please follow road signs to the relevant car park.

Visitor and Patient (non - A&E & CDU)

Learning Hub

hn Way Mindelso

ss fo

Acce

ts on

en resid

Shuttle

The Barberry (BSMHFT) The Oleaster (BSMHFT)

Shuttle

Selly O ak

Harbor

Hospital entrances

ry’s

Sai

ham

in irm

u nsb

hn W ay

Shuttle

/ Patient / Visitor (non - A&E & CDU)

Shuttle

lso

University Station

Main Entrance

Ambulances & Buses only

in de

Medical School

Queen Elizabeth Hospital Birmingham 1 Staff Car Park B1

Shuttle

Staff Post Car Park E Graduate Centre

Clinical and drop-off Decision Unit (15 mins waiting only) (CDU) entrance

Access to Busy Bees and Staff Car Park F only

Shuttle

n Way Mindelsoh

A&E entrance

Nuffield House

C tient Visitor / Pa U / A & E / CD Shuttle

Fisher Centre House Club

Pedestrian route

Disabled parking

Drop-off only

Bus Stop Centro/WM Cycle storage

TAXI Shuttle

Outpatients and all wards and departments

West Entrance (all wards and departments, Heritage Building)

3 4

Cancer Centre

Institute of Translational Medicine

East Block Day Unit

Selly Oak

Info desk

Parking

Taxi rank Shuttle bus Smoking shelter

The free shuttle bus service runs from 07:00–19:00 Monday–Friday (excluding Bank Holidays)

Main Entrance (all wards and departments, Heritage Building)

Community Orchard and Gardens www.uhb.nhs.uk/orchard

Correct at 23 January 2017

news@QEHB 2017_02_February.indd 16

23/01/2017 14:18