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BID St Andrews Business Plan 2021-2026

#LoveStAndrews

CONTENTS 1

The Future of Your BID – Intro from Chair

2 #LoveStAndrews 3

What is a BID Reminder

Five Years of Working for Your Business

Covid Response

The Consultation

The Key Findings

Let’s Get Down to Business

Investing in Your Town

Keeping you Informed

Management & Governance

Levy Rules

The Levy

The Board & Bid Team

A Lot to Lose

The BID Area

The Ballot

How to Vote

THE FUTURE OF YOUR BID In 2015, businesses in St Andrews voted to become a Business Improvement District (BID). Our first five-year term has come to an end and, as we emerge out of arguably one of the most challenging times the country and our business community has experienced, we feel that now, more than ever, we need the good work of the BID St Andrews to continue into a second term. I am delighted therefore on behalf of BID St Andrews, under government legislation, to confirm that we will be holding a renewal ballot in July 2021, which must see businesses vote in favour to allow us to continue working on your behalf for the next 5 years. The BID team and Board of Directors have been working hard to deliver the objectives, projects and services set out in our first term business plan (2016 - 2021), and this new business plan has been drafted based on the various surveys and consultations with you, our BID levy payers, and reflects not only on our key achievements, but also outlines our objectives and priorities for the next five years. We believe that the cost to each business, relatively speaking, is low but the collective impact is high and affords us the chance to invest in our own future. With shared aspirations for St Andrews and working in partnership with you, and other key organisations in the community, we will continue to deliver a hopeful and

positive outcome as we emerge from the impacts of Coronavirus, securing a stronger future for our businesses, our community and our town. BID St Andrews requires your support in July 2021; we urge you to join us on the next stage of our journey and commit to investing in a shared vision of St Andrews for the future. It is our belief that by working together as a collective, with one voice, we are stronger, louder and more effective. We are open for business and very much ready for our second term of BID St Andrews: Working for Your Business.

On behalf of our businesses, I urge you to take the time to read this proposal and vote “YES” for BID St Andrews this July. Louise A Fraser Chair, BID St Andrews

#LoveStAndrews Mission Statement BID St Andrews will channel investment for the benefit of local businesses and the community. Delivering a series of projects and services that will continue to create a more vibrant business environment focused on delivering an enhanced customer experience, a platform for sustainable economic recovery post COVID 19 and support the reputation of the town as a key destination for consumers, local community and investment.

What is a BID? A Business Improvement District (BID) is a formal arrangement whereby the businesses in an area come together to fund, manage, and implement, an agreed programme of projects designed to improve the trading environment of the area to the benefit of all the businesses. The projects are in addition to those services already provided by the local council. There are now over 37 BIDs in operation across Scotland, and over 300 across the UK. Supporting our towns and cities, they play a vital role and are pivotal to the development of town centres throughout the country.

Chris Pritchard, Owner, Gentle Dental St Andrews Being in the health care sector, it may appear on the surface that BID wouldn’t necessarily be of relevance to my business. However, having seen the undoubted benefits that BID has brought to the town over the last few years, I couldn’t be more wrong. The team at BID have provided a unified voice to tackle issues ranging from litter and bin collections, antisocial behaviour and parking problems. My staff have also been able to take part in tailor made, customer service training and social media courses which have provided great value for money in terms of the small levy paid. I will certainly be supporting the BID renewal process and would encourage any other business to do the same!

79% rate our initiatives as good or excellent

Your Bid St Andrews was successfully established in 2016 and this Business Plan outlines the projects you have asked us to deliver for the second term. The proposals set out in the business plan will be voted on by all eligible businesses in the BID area. To ensure the ongoing support, projects, and investment in St Andrews you must now vote “YES” in the renewal ballot. All the details about who can vote, the ballot process, how to vote, and why it is vital that you do vote, are outlined in this document. Voting opens on the 17th June 2021 and will close at 5.00pm on the 29th July 2021.

5 Years of Working for Your Business Vote “YES” for £1,000,000+ investment over 5 years in BID St Andrews. Since our launch in January 2016 BID St Andrews has been delivering a huge variety of projects, services and improvements for your town centre. Together, we have invested over £800,000 enabling us to deliver an enhanced trading environment for over 280 Levy paying businesses. Our projects have also connected businesses with the local community, ensuring that #LoveStAndrews and #LoveLocal has always been front of mind.

A Clean & Green Town • • • • • • • • • •

• • • • • •

• •

70+ new crested vermin proof bins installed 4 metric tonnes of litter picked in 5 years 520kgs litter picked per year 6 beach cleans per week Over 600 pieces of graffiti removed Beautiful Scotland: Best BID Town 2019 Removal of abandoned bikes and shopping trolleys from around town Lamp-posts, parking meters, phone boxes regularly cleaned 147 hanging baskets and 45 wrap-around flower butts installed and maintained each year Regular removal of gum, graffiti, flyers, cable ties, stickers, sticky tape from buildings, street furniture and pavements Monthly community litter pick Repainted wooden flower butts Repaired benches in town Regularly weed the areas around Westport, Abbey Walk and The Harbour Pick up and recycle household items from student properties in a bid to reduce waste Supported St Andrews University Transition team in clearing and recycling 7 truckloads of unwanted materials from halls of residences at the end of the academic year Recovery and recycling of pallets from businesses around town Removal of 40kg of nails and metal from burnt pallets and other debris at Castle Beach with the Clean & Green Magnet

Jane Kell, General Manager, St Andrews Environmental Network “I would like to take this opportunity to add my support to the BID Renewal. Our partnership in the Clean & Green project has been invaluable for the town of St Andrews. The work we do could not continue long term without both the support and funding we receive from BID St Andrews. Due to the Covid 19 situation last year with BID being unable to provide the same level of funding we struggled to keep the project going and the struggle continues this year. A BID renewal would confirm the projects existence for another 5 years securing the jobs of the team and allow the work of litter picking, graffiti removal, sticker removal, cleaning & repairing benches, bubble gum removal, monitoring and dealing with bin related issues, repainting of street furniture, general clean ups round town, and their support for St Andrews in Bloom and other Community Groups.”

A Promoted Town

Over 18,000 revellers on St Andrews Day

“The BIG Hoolie 2019” video viewed over 20,000 times

Guinness World Record for Fisher & Donaldson’s Doughnut Wall at “The BIG Hoolie 2019” UK first town host for Pop in the City 2019 which brought more than 500 participants and 1,600 visitors from all over Europe and the UK Over 10K followers across our social channels

Over 300k impressions on our #LoveStAndrews On air local radio campaigning promoting St Andrews as a destination as part of our Covid Resilience Campaign

83% of business owners are satisfied with the work of BID

A Safe & Accessible Town 35 Businesses attended “Keep St Andrews Safe” training with Police Scotland Keeping pick pockets at bay – 38 calls reported to Community Police Keeping fake money out of your tills - 43 incidents reported and relayed to businesses Graffiti artist caught and prosecuted

BID’s Clean & Green were rated on average 9 out of 10 among survey respondents

A Voice in Your Town

58 businesses supported via the business rates re-evaluation 2017, saving businesses £187k

Levy Members Facebook Group – 115 members

3% vacancy rate in St Andrews compared to 12.3% Scottish average in 2018

Successful lobbying of Fife Council to reverse the “Spaces for People” parking restrictions on Market Street. We continue to lobby this matter.

2019 Kept Scotland Beautiful Category Winner for “Most Beautiful BID Town” Events and festivals achieved an 85% approval rating for their impact on the town centre

Why Vote

Yes

A Yes Vote means that BID can continue delivering services and projects that businesses have said are important to them. Your BID provides your business with an opportunity to make real changes and have an impact on the trading environment in St Andrews. By voting YES to BID St Andrews, you are saying... YES to a minimum of £1million of ring-fenced investment into St Andrews town centre to deliver projects and initiatives you have identified as a priority over the next five years YES to a team dedicated to responding to your business needs, who work on your behalf to improve the BID area trading environment YES to a dedicated resource able to rapidly respond to cleaning and maintenance issues affecting your business YES to a crackdown on anti-social behaviour and retail crime in partnership with Police Scotland YES to a marketing budget to raise the profile, change perceptions and promote your BID area, with campaigns to raise the profile of your business sector, influenced by your needs YES to support and guidance to help your business grow YES to a collective voice for your business, to ensure your views are heard YES to promotions and events to encourage customers to come back regularly promoting loyalty to shopping local YES to a town Gift Card, that promotes your business and shopping local ensuring money is spent only in St Andrews YES to learning and knowledge sharing to help improve all our businesses

Covid Response The Covid 19 Pandemic was both unexpected and hard hitting but BID Businesses have shown their resilience and ability to react and change to meet the challenges head on. We firmly believe that BID St Andrews quickly adapted to these unprecedented times and have worked tirelessly and effectively for our members over the past 14 months, and if renewed, we will continue to have resilience and recovery at the heart of all our projects. Below is a snapshot of our support during the pandemic.

BID St Andrews response to the Covid crisis Ongoing source of COVID related advice via weekly e-bulletin Ongoing digital platform for the promotion of businesses providing services during lock down and as more businesses began to re-open Launch of “Love St Andrews Marketplace App” to create a local digital high street Support to businesses navigating the financial aid packages available during COVID Lobbied local and national government for improved financial aid packages, greater support for businesses

Clean and Green was recognised by the St Andrews Community Council and awarded the Community Award in 2019

Covid Response Reopening Print and supply of social distancing assets on reopening (posters and floor vinyl’s) made available to all businesses Hosted regular meetings with our MP and MSP to ensure they were aware of grass roots issues effecting businesses locally Liaised with local and national stakeholders, representing our members

Ke ep

fe St Andrews Sa

Successfully campaigned with businesses to prevent road closures as part of the “Spaces for People Programme”

Recovery Ensures the BID St Andrews Businesses were always front and centre of local, regional and national government backed marketing campaigns, including #FifeLovesLocal and the UK government’s “Enjoy Summer Safely Campaign” “Stocking Filler Saturday” campaign with The Courier to promote Shop Local in the run up to Christmas 3 month on air radio campaign to support LoveStAndrews & Scotland Loves Local

Social Distancing in place here

2m please maintain a 2 metre distance

Keep St Andrews Safe

#LoveStAndrews

The Consultation An initial consultation was undertaken in 2019 with a cross section of businesses in the form of one-to-one interviews, which led to the creation of a bespoke town centre questionnaire, which was distributed to all businesses in the BID area. Due to the global pandemic of 2020, our plans for our second term were thrown into chaos and our consultation process had to be altered due to the national restrictions and social distancing requirements introduced. Many businesses closed and staff were put on furlough. This posed many problems in terms of our one-to-one consultations. The businesses were also given the opportunity to complete the questionnaire on-line. Face to face consultation was replaced by zoom calls, emails and social media dialogues.

The overall aim of the consultation was to assess opinions on ways to further enhance and improve the BID area and to determine what additional projects and services the businesses would like delivered over the next BID term which would be an added incentive to visit and invest in the town centre. The BID Board considered the response from the one-to-one consultations, survey and public meetings as being sufficient to decide on the projects and services proposed in the business plan.

The Key Findings

Training Gum & Grafitti removal

HR Support

Clean & Green

Environmental projects

Your BID Your Priorities

Gift Card Programme

From the improvement areas we drilled down into specific issues and projects. By ranking a list of projects in order of importance, the following areas represent what you said you would like the BID to address:

Park & Ride

Digital Marketing

Advertising Winter Lights & Events Shop Local

Clean and Green Access and Traffic Management Digital, Marketing and Promotion Business Support & Lobbying Collectively

Directional Signage

Digital, Marketing & Promotion

Locally owned businesses need to realise that the national chains in town pay more than they do yet rarely see, nor do they want, any direct benefit from paying their levy. If local companies engage with BID, they can influence where the big business’ money is spent - it isn’t robbing the rich to feed the poor, but it isn’t far off!

From our consultations and surveys, the most important areas a St Andrews BID could make improvements locally were ranked by the businesses in order of importance as follows:

PARKING

Access & Traffic Management

“After initially being a sceptic, I realised that without the BID the town wouldn’t have any group representing ALL the businesses in town and, for the relatively small annual bill, a local business enables the BID to be a fulltime voice for them on local matters. Even if you don’t care about Christmas lights, battles with the council, promoting the town or any of the countless other things the BID contributes to St Andrews, the BID’s support of Clean & Green is worth the levy alone.

•

Unified Voice at Council & Governmental level

Street Scape

Peter Wood, Owner St Andrews Wine Company.

• • • •

Business Support & Lobbying

Evening Economy

Indy Business Qtr

•

Access and Traffic Management Parking Issues, Park & Ride Consultation, Directional Signage for Long Term Parking.

•

Events, Digital, Marketing and Promotion Gift Card Programme, Shop Local Campaigns, Independent Business USP, Town Trails, Winter Lights & Events. Evening Economy Promotions.

•

Business Support & Lobbying Training across different sectors including Health & Safety, Mental Health Awareness in the workplace, Digital development, HR Support, Lobbying Voice.

Clean and Green Gum & Graffiti Removal, single use plastic promotion, litter picking.

The proposed projects for the BID are based on feedback provided by local businesses and organisations. The BID Board will agree Key Performance Indicators in advance of the delivery of each activity. These will be used to assess the success of individual activities on a project-by-project basis. The Board may alter projects and delivery depending on prevailing circumstances.

Let’s Get Down to Business

Aim BID St Andrews will deliver projects and services that will improve the trading environment of the BID area to benefit businesses, their customers and visitors.

Objectives • To improve the economic opportunities for the businesses in the town centre • To increase footfall • To improve the aesthetic environment for businesses • To address the issues of individual sectors • To improve businesses relationships with each other, the local authority and the community • To market the area to a local, regional, national and international audience • To give businesses a strong, unified voice • To support local voluntary groups whose aims align with the BID

Marketing, Digital & Promotion £250,000 Investment over 5 years Project

Activity

Benefit to levy payers

#LoveStAndrews

Full above the line marketing campaign incorporating: Indy Campaign, Food & Drink Trails, St Andrews Gift Card and Scotland Loves Local

Increased spend Increased awareness of products

Fireworks, Market, Ceilidh, Parade & Cultural Activities

Increased visitor numbers and footfall

St Andrews’s Day

Access to collective ad campaigns

Increased spend Winter Economy/Lights

Winter Lights, Lights Switch On and local media marketing campaigns

Increased visitor numbers Connection with the local community Increased spend

Events & Trails

Physical & Virtual

Increased footfall Increased Spend Connection with local community

Access & Traffic Management £75,000 Investment over 5 Years Project

Activity

Benefit to levy payers

Improve parking provision

Liaising with Fife Council to provide better parking options in the town for locals and visitors

Increased footfall and visitor spend

Lobbying Fife Council to introduce free parking periods during the day, e.g., up to 10 am and after 4 pm

Improved convenience for customers

Review parking charges

Increased consumer ‘dwell time’ in the town

Additional footfall and consumer spend by encouraging locals and visitors into the town centre at specific times of day Increased consumer ‘dwell time’ in the town

Park and Ride

Research potential options for introducing a Park & Ride scheme to help ease congestion and encourage greater footfall

BID St Andrews playing an active role in seeking out workable solutions to the growing parking issues in town

Signage

Additional directional Signage for parking and attractions

Improved visitor experience for customer

Clean & Green £250,000 Investment over 5 years

Project

Activity

Benefit to levy payers

Programme of activities to encourage St Andrews to work towards becoming a Zero Waste town

Working with St Andrews Environmental Network to devise a continuous improvement programme, maximise opportunities to reduce costs and address the issues relating to commercial waste in the town Working with other organisations to provide a collaborative approach to improving the town centre environment Working with commercial waste operators to improve services Undertaking an annual review demonstrating progress towards a cleaner town centre environment

Improved town centre environment for locals, visitors and staff

Streetscape

Maintenance and improving of waste facilities, graffiti removal, gum removal, sanitization of bins & benches, beach cleans and removal and upcycle programmes

Improved environment for businesses to operate in

Enhanced floral displays

Working with community to increase the impact of floral displays in the town centre throughout the year

More attractive environment for locals and visitors

Cost savings from collective bargaining in waste contracts

Increased footfall Increased time spent in town

Business Support & Development £70,000 Investment over 5 Years Project

Activity

Benefit to levy payers

Training & Skills to enhance business development

Work with a specialists to deliver a range of training and skill courses online and in person

Improved business performance through better management

HR Training

Working with Business Gateway Fife to ensure that local businesses maximise opportunities for training and advice

Improved business performance through a more skilled workforce

Business Networking sessions

Hosting a series of businessto-business events throughout the year

Opportunities for collaborative working

Shop Local supporting the “Great British High Street” initiative & other key shop local campaigns

Promote a Shop Local campaign twice a year

Benefits to all sectors through increased footfall and consumer spend

Encouraging new business entrants

Prepare marketing material to highlight St Andrews as a great place to do business

Reduced number of vacant units

Working with Police Scotland to deliver training and advice on a range of security, crime prevention and personal safety topics

Greater awareness of crime prevention measures within the business community

Crime Prevention

Opportunities for increasing commercial knowledge, contacts, and awareness

Opportunities to promote St Andrews to local catchment area

Increased town centre vibrancy and vitality

Business improvements and an enhanced business environment

Investing In Your Town Projected Income & Expenditure for 2021 – 2026 INCOME*

YEAR 1

YEAR 2

YEAR 3

YEAR 4

YEAR 5

TOTAL

£190,000

£950,000

£20,000

£100,000

INCOME TOTAL £210,000 £210,000

£210,000

£1,050,000

BID LEVY Value in Kind**

EXPENDITURE

YEAR 1

YEAR 2

YEAR 3

YEAR 4

YEAR 5

TOTAL

MARKETING & PROMOTION

£50,000

£250,000

ACCESSIBILITY £15,000 £15,000 £15,000 £15,000 £15,000 CLEAN & GREEN

£50,000

BUSINESS SUPPORT

£14,000 £14,000 £14,000 £14,000 £14,000

£75,000 £250,000 £70,000

UTILITIES & MANAGEMENT £42,900 £42,900 £42,900 £42,900 £42,900 £214,500 FACILITATE

£22,000 £22,000 £22,000 £22,000 £22,000 £110,000

BAD DEBT

£7,100

£35,500

CONTINGENCY

£5,000

£25,000

RENEWAL BALLOT

£4,000 £4,000 £4,000 £4,000 £4,000 £20,000

TOTAL

£210, 000 £210,000

£210,000

£1,050,000

* Following a successful re-ballot, BID St Andrews will be applying to a variety of Local and National Funds supplement our budget ** Value in Kind from university to be finalised following the successful renewal and select the needs and services required by BID

Keeping you Informed

Email newsletters and updates

Free training

Annual reports and meetings

Bid Ambassador visits and reports

One-to-one business meetings

Website & social media

Board meeting minutes and operations reports published on the BID website

Networking events

Management & Governance The management and governance of BID St Andrews will be open and transparent and will be accountable to the Levy Payers. BID St Andrews operates as a company limited by guarantee and as such has a Board of Directors made up from BID Levy payers. The board takes responsibility for the strategic and financial management of the BID and will meet monthly as a minimum. The composition of the board reflects the breakdown of the Levy payers across the town centre. It is the responsibility of the Board and Directors to ensure good governance of the BID. The management team will be a combination of salaried and contracted resources depending on the needs of the businesses during the term of the BID. BID St Andrews will enter into two legal agreements with Fife Council; a Baseline Service agreement which sets out the minimum service standards to be delivered by Fife Council and an Operating Agreement between both parties define the contractual arrangements for the collection and enforcement of the Bid Levy collection, which will be carried out by Fife Council on the BID’s behalf. This contractual relationship is in line with the requirements of the BID legislation. Copies of both agreements will be made available on request.

Levy Rules A BID levy is an equitable and fair way of funding additional projects and services, which the local authority and other statutory bodies are not required to provide. There are approximately 295 commercial properties in the BID area which will generate a BID investment levy income of approximately £190,000 per annum and an estimated total levy income of £950,000 over 5 years, with an additional £100,000 of value in kind investment across the term. It has been agreed by the BID St Andrews Board that the levy rate will remain unchanged 1.5% of rateable value, based on the rateable value (RV) of the property on the 29th July 2021 and throughout the 5-year term of the BID. The levy will apply to properties with a rateable value of £10,000 and above. Levy bandings will be applied with a maximum banding at £300,000 and above. The BID levy will be paid by the occupier (the eligible person liable to pay the non-domestic rate), however, the property owner will be liable to pay the levy where a property is vacant on the day the levy invoice is issued and for all the period thereafter when the property is vacant.

•

The levy must be paid in one payment within 28 days from the date of the levy invoice.

•

If there is a change in occupier to a property, the property owner will be responsible for paying the levy whilst the property is vacant.

•

There will be no increase in the levy amount throughout the term of the BID or as a result of a non-domestic rateable revaluation occurring during the BID term.

•

All eligible occupiers (of eligible properties) i.e., the eligible person liable to pay the non-domestic rates that are listed on the Local Assessors Valuation Roll on the ballot date will be liable to pay the levy.

Any new commercial development, subdivision of existing properties or merging of properties or new business with a non-domestic rateable valuation coming into the area during the 5-year term of the business improvement district will be liable to pay the BID Levy.

•

If a property is vacant on the date the levy is issued and for any subsequent vacant periods, the property owner will be liable for the full levy amount, which must be paid within 28 days.

•

The levy payments are not linked to what businesses pay in rates but are based on the rateable value of the property.

The Levy Indicative Levy Costs Actual Rateable Value £0-9999

Each Week

Each Month

Annual Levy

n/a n/a

n/a

£10,000 £15,000

£2.90 £12.50 £4.40 £18.75

£150 £225

£20,000

£5.77 £25.00

£300

£25,000

£7.22 £31.25

£375

£30,000

£8.66 £37.50

£450

£40,000

£11.54 £50.00

£600

£50,000

£14.43 £62.50

£750

£60,000

£17.30 £75.00

£900

£70,000

£20.20 £87.50

£1050

£80,000

£23.10 £100.00

£1200

£90,000

£25.97 £112.50

£1350

£100,000

£28.85 £125.00

£1500

£150,000

£45.20 £195.84

£2350

£200,000

£57.70 £250.00

£3000

£250,000

£72.12 £312.50

£3750

£300,000

£86.54 £375.00

£4500

£300,000 +

Capped

Exclusions - The BID St Andrews Board decided to exclude premises that have a rateable value of under £10,000 These premises can pay a voluntary levy and become an “associate member” and enjoy the benefits should they wish. The BID Board decided that there is no benefit from being part of the BID to the following categories of property and therefore are exempt from paying the levy: • • • • • •

Ad-spaces & ATMS Storage Units/Garages Non-Retail Charities Places of Worship Voluntary organisations Police Scotland, Fife Fire &Rescue Services & NHS Fife Properties

Board & Management Team Lindsey Adam

Louise A Fraser, Chair

Jonathon Hicks

Lesley Caldwell

G1 Group

University of St Andrews

Bonkers Original Gifts

Fraser Gallery St Andrews

Alan Cubbage

James McLaughlan

Julia Campbell

Stephen Simpson

The Gift Gallery

Combini Co

SpecSavers

West Port Print & Design

Jane Kennedy

Cllr Dominic Nolan

Cllr Brian Thompson

Bryan Weir

Fife Council

(BID St Andrews Manager)

Financial Consultant

Each Board Member has one vote in Board decisions. The two Fife Councillors, who represent the Fife Council levied properties, have only one vote shared between them.

A Lot to Lose – What a NO Vote Means No No

£1 million investment into the town

No No

St Andrew’s Day Celebrations

Vote

TV Advertising Campaign

Yes

St Andrews Independents promotion

St Andrews Sector Specific mini guides & maps

Responsive cleaning service

Removal of graffiti

Improvements to street furniture

No No

City centre business voice

for BID St Andrews 17th June 2021 – 29th July 2021

No No

£250K investment in the Clean & Green Team

Investment in Winter Lights

Cost saving schemes Dedicated communications to businesses Business representation at Local Council and National Government Level

Marketing & promotion of businesses

St Andrews Gift Card

Investment into the city’s appearance

The BID Area The following map and street list outline the BID area which remains unchanged from the first BID proposal.

Abbey Walk Abbey Street Abbotsford Crescent Adamson Place Albany Place Albany Park Alexandra Place Alfred Place Argyle Street Bell Street Bridge Street Bruce Embankment Castle Street – South Castle Street - North Church Square Church Street City Road Double Dykes Road Dempster Court Ellice Place

Gibson Place Golf Place Greenside Place Greyfriars Gardens Hope Street Howard Place Kinburn Terrace Kirk Hill Links Crescent Lockhart Place Logies Lane Market Street Melbourne Brae Murray Park Murray Place North Street Pilmour Links Queens Gardens Queens Terrace Playfair Terrace

Rose Lane Shorehead (The Shore) Shoremill South Street Station Road St Leonards St Mary’s Street St Mary’s Place The Links The Scores The Scores East The Scores/ Gillespie Terrace The Pends The Shore Union Street Westview Lane Windmill Road Woodburn Place

Chloe Milne, Director, Fisher & Donaldson “BID St Andrews has been of huge help to us providing support throughout lockdown. From their hardworking Clean & Green team to our town’s festive lights; from the St Andrews Day celebrations to the ongoing promotion of the town, the BID brings business owners and managers together and has represented us on countless campaigns and initiatives to make St Andrews the best town for businesses, locals and visitors. “

St Andrews Business Improvement District Boundary

Hugh Waddell, Owner, Northpoint Cafe “As the owner of a local business which is now in its third decade, I can say without reservation that the St Andrews BID years are stand out. Generally, the achievements in town centre development speak volumes, more particularly the bringing together of the business community, whether you represent a multi-national company or run a small independent store. Having the one-stop-shop style of organisation, co-ordinating and nurturing our collective interests provides a reassurance for all. I would not wish to be without a St Andrews BID.”

Ballot Details The BID ballot is a confidential postal ballot conducted by Fife Council on behalf of BID St Andrews and in accordance with Scottish BID legislation. Where an eligible property is vacant the voting papers will be sent to the property owner. In BID St Andrews case, voting papers along with a copy of the BID Business Plan will be issued by post no later than 17 June 2021. The last date for all ballot papers to be returned is 5pm on 29 July 2021. Papers received after this date and time will be deemed null and void. Voting papers are easy to complete, simply place a cross on either “YES” or “no” if you are for or against a second term of BID St Andrews. The ballot paper must then be signed by the person eligible to vote and returned in the pre-paid envelope.

For the ballot to be successful the following criteria must be met: • A minimum turnout of 25% (the headcount) by number of eligible persons and by combined rateable value; • Of the count, more than 50% must vote in favour by number • Of the count, the “YES” vote combined rateable value must be over 50% All eligible persons (i.e., those persons liable to pay non-domestic rates) will have one vote or, where a person is liable for non-domestic rates for more than property, that individual shall be eligible to cast more than one vote however they will be required to pay the levy for each of the properties that they occupy. The ballot papers will be counted on the 30 July 2021 and the results will be announced within 7 days of the count. Following a successful ballot, BID St Andrews will commence on the 2 August 2021 and will run for a period of five years until 1 August 2026.

How To Vote Here are the simple steps that you need to follow to vote for BID St Andrews

You should receive one ballot paper for each property that you are liable to vote for by post. If you do not receive your ballot paper please email info@bidstandrews.co.uk

Please check that each ballot has its own return envelope.

Complete the ballot paper by putting an (X) beside your choice to retain BID ST Andrews for a further five years or not.

5 Each ballot paper must be returned in it’s own separate envelope.

In block capitals, write your name and position in your business and sign your ballot paper.

6 Return your completed ballot paper(s) by post, in the pre-paid envelope provided.

VOTE YES

BID St Andrews 42 South Street St Andrews KY16 9JT 01334 477697 info@bidstandrews.co.uk www.bidstandrews.co.uk

@BIDStAndrews

Printed by West Port Print & Design, St Andrews • westportprint.co.uk

@bidstandrews