President's Message

Dr DonnaSue,MD MSAPresident

It is with great pride and gratitude that I reflect on another year of exceptional accomplishments by our diverse medical staff at Burnaby Hospital. I see the passion and dedication in the work you do, the strive for continual improvement for our work environment, and the desire to provide the best care possible to our patients.

Over the past year, our world has faced unprecedented challenges, demanding more from our medical staffthaneverbefore.Fromincreasedpatientvolumesandacuity,unrelentingovercapacity,andeventhe excitement of embarking on the transformative journey of redevelopment, the MSA has continued to advocate for you, to bring your voices to decision-making tables in respectful yet powerful ways, to bring positiveandneededchangestoourworkspacestoupliftthecareforourpatients.

Internally,theMSAexperiencedmanychangesthisyearwithturnoverofsupportstaffandnewadditions tothegovernancetableandtheworkinggroup.Wearethankfultothosewhocamebeforeus,whosetus on this collaborative pathway, who built the structures and the processes, and who are still providing guidanceandsupport,cheeringforoursuccess.Astheyearprogressed,welearnedtoacceptthatchange isaconstantandchallengesbecameopportunities.Iamproudthatourmedicalstaffcanfaceadversityas a cohesive group, stand together in support of each other, have varied opinions yet support the common goal,providingexceptionalpatientcare.

We continue to focus on our strength which is our people; supporting the well-being of our medical staff withnutritionalsuppliesintheDoctorsLounge,anddevelopingourpeersupportprogramtobeabeacon of support. In addition, we prioritized development for our leaders by providing experiences through the Director at Large program, by supporting our Medical Women Leaders to grow as a community, and by offeringtoolslearnedthroughleadershipcoursestakentogether.Weemphasizedqualityimprovementto enhance the care for our patients by reducing unnecessary tests, developing new pathways, and collating resources. We approached Health Authority initiatives with collaboration, through the contributions of ourlocalEHRTaskGroup.

As we continue to embark on the journey of redevelopment at Burnaby Hospital, we recognize that it will require patience, resilience and adaptability from all of us. We remain steadfast in our commitment to advocate for minimal disruptions to patient care and ensure a smooth transition through each phase of redevelopment.

I would like to express my deepest gratitude to our medical staff community for believing in the work we aredoingthroughtheFacilityEngagementInitiative.Mycommitmenttoyouistocontinuetostrengthen our internal processes, become more transparent through better communication and listening to your feedback. By aligning MSA innovations with that of our site and region, we ensure our vision of an engaged medical staff providing exceptional patient care will continue to be the “North Star” that we follow.