President's Message

It is with great pride and gratitude that I reflect on another year of exceptional accomplishments by our diverse medical staff at Burnaby Hospital I see the passion and dedication in the work you do, the strive for continual improvement for our work environment, and the desire to provide the best care possible to our patients.

Dr DonnaSue,MD MSAPresident

Over the past year, our world has faced unprecedented challenges, demanding more from our medical staff than ever before. From increased patient volumes and acuity, unrelenting overcapacity, and even the excitement of embarking on the transformative journey of redevelopment, the MSA has continued to advocate for you, to bring your voices to decision- making tables in respectful yet powerful ways, to bring positive and needed changes to our work spaces to uplift the care for our patients.

Internally, the MSA experienced many changes this year with turnover of support staff and new additions to the governance table and the working group. We are thankful to those who came before us, who set us on this collaborative pathway, who built the structures and the processes, and who are still providing guidance and support, cheering for our success As the year progressed, we learned to accept that change is a constant and challenges became opportunities. I am proud that our medical staff can face adversity as a cohesive group, stand together in support of each other, have varied opinions yet support the common goal, providing exceptional patient care.

We continue to focus on our strength which is our people; supporting the well-being of our medical staff with nutritional supplies in the Doctors Lounge, and developing our peer support program to be a beacon of support. In addition, we prioritized development for our leaders by providing experiences through the Director at Large program, by supporting our Medical Women Leaders to grow as a community, and by offering tools learned through leadership courses taken together. We emphasized quality improvement to enhance the care for our patients by reducing unnecessary tests, developing new pathways, collating resources. We approached Health Authority initiatives with collaboration, through the contributions of our local EHR Task Group

As we continue to embark on the journey of redevelopment at Burnaby Hospital, we recognize that it will require patience, resilience and adaptability from all of us. We remain steadfast in our commitment to advocate for minimal disruptions to patient care and ensure a smooth transition through each phase of redevelopment.

I would like to express my deepest gratitude to our medical staff community for believing in the work we are doing through the Facility Engagement Initiative. My commitment to you is to continue to strengthen our internal processes, become more transparent through better communication and listening to your feedback. By aligning MSA innovations with that of our site and region, we ensure our vision of an engagedmedical staffprovidingexceptionalpatientcare will continue to be the “North Star” that we follow.