Behaviour Behaviour Support Support Services Services
Safety Planning Resource Package NOTE: This package consists of strategies which may or may not assist in responding to behaviour. It is provided for informational purposes only and is not a substitute for professional advice or treatment from a qualified behaviour clinician.
Proactive Strategies
When the individual is showing stressors • Have your phone charged and in an accessible location in case of emergency. • Have the crisis line numbers saved on your phone or keep a list by the phone (see resources below for a list of numbers you may need). • Take time to get support for the family and yourself (e.g., respite). • Contact Developmental Services Ontario (DSO) 1.877.376.4674 to update them on your current situation.
Setting up the Environment • Lock or remove anything that can be used to harm others or themselves (e.g., Knives, scissors, cleaning supplies, medications, etc.) • Put breakable items away/out of reach • Decrease clutter and clear walking pathways • Know where the exits are
When Should you Modify the Environment • When the individual is engaging in destructive behaviours. • When the individual is having a hard time sharing a space. • When the individual has expressed intent to harm self or others.
• Monitor noise levels (e.g., music, television, conversations)
Important information to have handy • ID and health card • Who makes decisions for medical (self, substitute decision maker (SDM) or power of attorney (POA) etc.) • Contact # for family doctor • List of current medications • List of health problems • Emergency contacts or others who can help • Something to soothe/comfort/distract
Supportive Strategies
When you see the behaviour happening • Remove vulnerable individuals. • Remove dangerous objects. • Maintain a safe distance. • Avoid making the crisis worse (e.g., reduce demands, minimize talking). • Offer help – ask the person if they want or need something (e.g., pain/discomfort, environmental stressors). • Prompt individual to do a coping strategy. • Wait the individual out.
Community Resources Organization
Phone Number
911
9.1.1
Crisis Outreach and Supportive Team (COAST)
COAST 1.866.550.5205 ext. 1 You can call 24/7
Mobile Crisis Rapid Response Team
MCRRT – via 911
Mobile Integrated Health Team
In an emergency always dial 911
CMHA Safe Beds
Website Link https://niagara.cmha.ca/programs-services/crisis-support/ https://niagara.cmha.ca/programs-services/more-about-cmha-niagara-in-our-community/ https://www.niagararegion.ca/ living/health_wellness/ems/mobile-integrated-health.aspx
For a referral to the Safe Beds program, contact the Mental Health and Addichttps://niagara.cmha.ca/safe-bedstions Access Line at 1.866.550.5205, short-term-residential-service/ extension 2. All referring sources must complete a referral form. Niagara Region
CMHA Counselling Sessions Crisis Outreach and Supportive Team (COAST)
905.641.5222 Can call between 8:30-5:30pm. COAST 1.866.550.5205 ext. 1 You can call 24/7
https://niagara.cmha.ca/programs-services/crisis-support/
In the Province of Ontario Online and Text Crisis Service (ONTX)
Webchat or can text ‘support’ to 258258 Daily: 2pm to 2am Shelters
Gillian’s Place
905.684.4000
https://gilliansplace.com/
RAFT
905.984.4365
http://www.theraft.ca/site/home
YWCA Niagara Region
St. Catharines: 289.273.4308 Niagara Falls: 289.267.0411 Family Shelter: 289.686.0927 Shelter for Men and Families: 289.686.4466 Can call 24/7
https://www.ywcaniagararegion. ca/