Best In Travel Magazine Issue 105 // 2020 // GRAND FINAL World Travel Awards Winners 2020

BESTINTRAVELMAGAZINE.COM DISCOVER | VISIT | EXPLORE

MEET THE WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS

MOSCOW

www.worldtravelawards.com World’s Leading City Destination

Europe’s Leading Europe’s Leading City Destination Heritage Destination

MOSCOW World’s Leading City Destination

Europe’s Leading Europe’s Leading City Destination Heritage Destination

Publisher Kevin Rolfe Editor Siddharth Thaker Designers Mike Gibas Mark Askam Editorial Team Ana Strack Christopher O’Toole Rebecca Cohen Phil Blizzard

Photography Mark Hakansson Ben Roberts Anjjelo San Buenaventura Production Team Nadeem George Denis Halilaj Tracy Rolfe Ella Smith Online George Cooke

Best in Travel is published by Best in Travel Magazine Berkeley Square House, Berkeley Square, London, W1J 6BD, United Kingdom T: +44 (0) 20 7925 0000 M: +44 (0) 7792965550 E: sid.thaker@worldig.com www.bestintravelmagazine.com The use of our Website and Digital Magazine are all subject to the following: All rights reserved. No part of Influencers Magazine may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from The Influencers Magazine.

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SAINT PETERSBURG

BEST IN TRAVEL

CELEBRATING THE World Travel Awards – the global initiative to recognize and reward excellence in travel and tourism – has unveiled the 2020 winners of its World categories.

Winners include Maldives, which cemented its reputation as the definitive secluded sanctuary to win ‘World’s Leading Destination’ for the first time.

Portugal also performed strongly, with Madeira voted ‘World’s Leading Island Destination’, Lisbon named ‘World’s Leading City Break Destination’ and The Algarve picking up ‘World’s Leading Beach Destination’.

Russia’s imperial splendour was recognised with the award for ‘World’s Leading Cultural Destination’, and its cities emerging with top honours: Moscow was voted ‘World’s Leading City Destination’ and Saint Petersburg collected ‘World’s Leading Cultural City Destination’. Greek Ministry of Tourism/GNTO was voted ‘World’s Leading Tourist Board’.

In the hospitality sector, Armani Hotel Dubai fended off a tough field to emerge as ‘World’s Leading Hotel’, whilst Sardinia’s Forte Village Resort claimed ‘World’s Leading Resort’. The blissfully remote Amanpulo, Philippines was named ‘World’s Leading Dive Resort’, and The St. Regis Maldives Vommuli Resort took ‘World’s Leading Luxury Island Resort’.

Vietnam’s InterContinental Danang Sun Peninsula Resort gained recognition for its eco-credentials with ‘World’s Leading Green Resort’. Royal Penthouse @ Mandarin Oriental Jumeira, Dubai was named ‘World’s Leading Hotel Penthouse’.

In the newcomer categories, Address Sky View, with its mesmerising panorama of Dubai’s skyline, secured ‘World’s Leading New Hotel’, whilst the barefoot chic paradise Emerald Maldives Resort & Spa picked up ‘World’s Leading New Resort’.

Brand winners include Four Seasons Hotels and Resorts (‘World’s Leading Luxury Hotel Brand’), Sandals (‘World’s Leading All-Inclusive Company’) and Frasers Hospitality (‘World’s Leading Serviced Apartment Brand’).

In the aviation sector, Etihad Airways lifted ‘World’s Leading Airline’, whilst ‘World’s Leading Airport’ went to Dubai International Airport. Aeroflot - Russian Airlines was voted ‘World’s Leading Airline - Business Class’, Emirates as ‘World’s Leading Airline - Economy Class’, with ‘World’s Leading Airline - First Class’ scooped by Oman Air. The results follow a year-long search for the world’s top travel, tourism and hospitality brands. Votes

FORTE VILLAGE

LISBON

BEST IN THE WORLD

MALDIVES

ARMANI HOTEL DUBAI

E WORLD’S FINEST were cast by travel industry professionals and the public, with the nominee gaining the most votes in a category named as the winner.

Graham Cooke, Founder, World Travel Awards, says: “Our World winners represent the best in global travel and tourism and my congratulations to each of them. They have all demonstrated remarkable resilience in a year of unprecedented challenges.”

He adds: “The World Travel Awards 2020 programme received a record number of votes cast by the public.

This shows that the appetite for travel has never been stronger. With hope and the tourism bounce on the horizon, our industry can look forward to a resurgent and bright future.”

Other winners include Madrid (‘World’s Leading Meetings & Conference Destination’); Royal Caribbean International (‘World’s Leading Cruise Brand’); Jamaica (‘World’s Leading Cruise Destination’); Beaches (‘World’s Leading All-Inclusive Family Resort Brand’); and Hertz (‘World’s Leading Car Rental Company’).

For a full list of winners visit www.worldtravelawards.com/winners/2020/world

ABOUT WORLD TRAVEL AWARDS

WTA was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry.

Today, the WTA brand is recognized globally as the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire.

Each year, WTA covers the globe with a series of regional gala ceremonies staged to recognize and celebrate individual and collective success within each key geographical region.

WTA gala ceremonies are widely regarded as the best networking opportunities in the travel industry, attended by government and industry leaders, luminaries and international print and broadcast media.

For more information visit worldtravelawards.com

www.worldtravelawards.com www.worldsravelawards.com

CELEBRATING EXCELLENCE IN TRAVEL SINCE 1993

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FIND THAT FERRARI FEELING

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING ADVENTURE HOTEL 2020

WORLD'S LEADING ADVENTURE TOURIST ATTRACTION 2020

WORLD'S LEADING AIRLINE - CUSTOMER EXPERIENCE 2020

explora Patagonia, Chile WINNER

Etihad Airways WINNER

Amangiri, USA

Passadiços do Paiva (Arouca UNESCO Global Geopark), Portugal WINNER

JA Hatta Fort Hotel, UAE

CLYMB Abu Dhabi, UAE

Jungle Bay Resort & Spa, Dominica

Dolphin Cove, Jamaica

rocksresort, Switzerland

Jebel Jais Flight, Ras Al Khaimah, UAE

WORLD'S LEADING ADVENTURE TOUR OPERATOR 2020

Dunn's River Falls Jamaica

Cathay Pacific Emirates Korean Air Qatar Airways Singapore Airlines Virgin Atlantic Airways

WORLD'S LEADING AIRLINE - ECONOMY CLASS 2020

Zahara Tours WINNER

WORLD'S LEADING AIR TRAVEL SERVICE PROVIDER 2020

Emirates WINNER

Explore!

dnata – Winner

Air France

G Adventures

Aviapartner

Air Mauritius

Hud Hud Travels

Groundforce

Air Seychelles

Intrepid Travel

Swissport

British Airways

Island Routes Caribbean Adventures

Cathay Pacific

WORLD'S LEADING AIRLINE - BUSINESS CLASS 2020

Etihad Airways

Tucan Travel

Aeroflot - Russian Airlines WINNER

Oman Air

WORLD'S LEADING ADVENTURE TOURISM DESTINATION 2020

Air New Zealand

Sigatoka River Safari, Fiji TravelWild Expeditons

Air Seychelles

Kenya Airways Lufthansa Qatar Airways Singapore Airlines Swiss International Air Lines

British Airways

Thai Airways

Cathay Pacific

Turkish Airlines

Emirates

Vietnam Airlines

Canada

Etihad Airways

Virgin Atlantic Airways

Ecuador

Hainan Airlines

Mauritius

Kenya Airways

New Zealand

Oman Air

WORLD'S LEADING AIRLINE - FIRST CLASS 2020

Ras Al Khaimah

Singapore Airlines

Oman Air WINNER

Sri Lanka

SriLankan Airlines

American Airlines

USA

Vietnam Airlines

British Airways

Chile WINNER Australia Azores Islands

Nominees listed alphabetically E&OE

BEST IN THE WORLD

Cathay Pacific

American Airlines

Emirates

ANA (ALL Nippon Airlines)

Etihad Airways

Avianca

Qantas Airways

Caribbean Airlines

Qatar Airways

Delta Air Lines

Singapore Airlines

Emirates

SWISS First

Ethiopian Airlines

WORLD'S LEADING AIRLINE LOUNGE FIRST CLASS 2020 Etihad Airways First Class Lounge & Spa @ Abu Dhabi International Airport WINNER Cathay Pacific 'The Wing' First Class Lounge @ Hong Kong International Airport

Hainan Airlines

WORLD'S LEADING AIRLINE - PREMIUM ECONOMY CLASS 2020 Air Canada WINNER Air France Air New Zealand

Emirates First Class Lounge @ Emirates Terminal 3, Dubai International Airport

Kenya Airways LATAM Airlines Singapore Airlines Vietnam Airlines

China Airlines

WORLD'S LEADING AIRLINE INFLIGHT ENTERTAINMENT 2020

EVA Air

Etihad Airways WINNER

Japan Airlines

Air Canada

Lufthansa

Cathay Pacific

Qantas Airways

Emirates

Singapore Airlines

Qatar Airways

Vietnam Airlines

Singapore Airlines

Cathay Pacific

WORLD'S LEADING AIRLINE REWARDS PROGRAMME 2020 Emirates - Skywards WINNER Air New Zealand - Airpoints British Airways - Executive Club Etihad Guest Miles & More Oman Air - Sindbad Qantas Frequent Flyer Qatar Airways - Privilege Club

Thai Airways Vietnam Airlines

Vietnam Airlines - Lotusmiles

Virgin Atlantic Airways

Virgin Atlantic - Flying Club

SkyTeam

WORLD'S LEADING AIRLINE LOUNGE BUSINESS CLASS 2020

WORLD'S LEADING AIRLINE TO AFRICA 2020 TAP Air Portugal WINNER

WORLD'S LEADING AIRLINE BRAND 2020

Emirates Business Class Lounge @ Emirates Terminal 3, Dubai International Airport WINNER

British Airways

Aeroflot - Russian Airlines WINNER

Cathay Pacific 'The Wing' @ Hong Kong International Airport

Etihad Airways

Aeromexico

Oman Air Business Class Lounge @ Muscat International Airport

WORLD'S LEADING AIRLINE ALLIANCE 2020 Star Alliance WINNER Oneworld

Air Mauritius Air New Zealand Air Seychelles

Emirates South African Airways Turkish Airlines

THE LOFT by Brussels Airlines and Lexus @ Brussels Airport

www.worldtravelawards.com

one of the youngest fleets sky-high service latest technology

2020

BEST IN TRAVEL

INTERVIEW

APOLÓNIA RODRIGUES DARK SKY ASSOCIATION Dark Sky Alqueva allows guests to stare deep into the cosmos and has been recognised as a global hospitality leader by the World Travel Awards. Here Best in Travel chats with Apolónia Rodrigues, president of the Dark Sky Association, to find out more about the project.

Best in Travel: Congratulations in your recognition by the World Travel Awards as the World’s Leading Tourism Development Project. How does it feel to have won?

Apolónia Rodrigues: It is a great honour to receive such a recognition, it makes us feel that we are moving in the right direction - but with that comes a great sense of responsibility.

When I started to develop Dark Sky Alqueva it was necessary to overcome many obstacles - some were due to the lack of knowledge about the importance of the night sky, while others meant it was not recognised as a tourism product. But not only that, we also had to overcome the lack of knowledge about what light pollution is and the negative impacts it has on our environment.

So, to receive this recognition from the World Travel Awards which showcases our destination and mission to implement sustainable development using astrotourism as the catalyst to protect the night sky - is simply magical.

BiT: Can you tell our readers a little about the Dark Sky Project and what it brings to global tourism?

AR: Dark Sky is a concept and a brand.

As a concept, it implements a model of integrated sustainable development in our destination, which means the establishment of a connection between the territory and the atmosphere above it, turning the sky and earth into one. With this is a mission to protect the night sky.

Dark Sky as a brand is intended to bring added value to the

APOLÓNIA RODRIGUES

territories where this can be implemented and the Dark Sky Alqueva is the first destination in our network.

Dark Sky Alqueva is a stargazing destination with a clear mission and with a short-, medium- and long-term strategy.

Dark Sky Alqueva is a region which covers an extensive area of almost ten thousand square kilometres around the Alqueva lake, including Portuguese and Spanish territory.

Created in 2007 and owing to the quality of its night sky, this area was certified as a Starlight Tourism Destination in 2011, the first place in the world to obtain this certification.

The Dark Sky route offers a wide range of night-time activities for astronomical observation, with the naked eye or using telescopes.

BEST IN THE WORLD

Astrotourism can be a great adventure and that is being demonstrated in Dark Sky Alqueva through our initiatives and enthusiastic activities.

Under a protected night sky many activities can be organised like stargazing sessions, blind wine tastings, night canoeing, yoga sessions, walks, bird watching, wildlife watching, Dark Sky Parties, astrophotography workshops and more.

BiT: How useful are the World Travel Awards when it comes to promoting the project to a global hospitality market?

AR: The World Travel Awards brings reputation and top-level recognition - and that helps us to go further in terms of visibility and capacity to reach international markets.

But this recognition also helps to achieve our goals as Dark Sky concept, in terms of protecting the night sky and the implementation of integrated sustainable development in our destinations.

BiT: This has been a tough year for hospitality businesses of all kinds – what toll has Covid-19 taken on your operations? Can we expect a change in direction as we enter 2021?

AR: Yes, indeed tourism is being hit in a hard way but with resilience and vision some destinations will be able to rise and reinforce their strengths.

The destinations that are less crowded and are in connection with nature, like ours, will tend to be the first to recover - so governments, as well as the national and regional tourism

organisations, must offer special attention and more support to these. But, above all, we must keep in mind the importance of maintaining our identity and the focus on sustainable development.

Since 2018, we were seeing an increase in the search for tourism products that could offer more meaningful experiences - not only in terms of knowledge but also related with the inner self. It is why we have seen a huge increase in the demand for our destination.

This summer, during the pandemic, we had a huge increase in our stargazing sessions that helped us to recover the time we were closed during the first state of emergency. But also in other activities like night canoeing and in the workshops of astrophotography with Miguel Claro. These activities are nature

based and done in small groups or individually. Such increase, was also noticed in the activities of our network of partners from accommodation to gastronomy.

But the winter and early spring will be our test.

MORE INFORMATION Dark Sky Alqueva is the first Starlight Tourism Destination in the world and the first cross border. It covers an area of around ten thousand square kilometres around Lake Alqueva, including Portuguese and Spanish council areas.

Together with the certified quality of the sky, Dark Sky Alqueva also offers a diversity of daytime and night-time activities, and Dark Sky Alqueva works hard to protect this natural and humankind heritage our night sky full of stars.

Find out more at darkskyalqueva.com

Images: Miguel Claro and Dark Sky Alqueva

In addition to these activities, complementary experiences can be enjoyed both at night and by day.

It’s time for you to rediscover

The World’s Leading Destination

2 0 20 World's Leading Destination

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING AIRLINE TO ASIA 2020 Singapore Airlines WINNER

WORLD'S LEADING AIRLINE TO SOUTH AMERICA 2020

Aeroflot - Russian Airlines

TAP Air Portugal WINNER

Aeroflot - Russian Airlines

Air China

American Airlines

Aeromexico

Air India

British Airways

Air Canada

Cathay Pacific

KLM - Royal Dutch Airlines

Air Mauritius

Hainan Airlines

Lufthansa

Air New Zealand

Japan Airlines

United Airlines

Air Seychelles

Korean Air Malaysia Airlines Thai Airways

WORLD'S LEADING AIRLINE TO EUROPE 2020 Lufthansa WINNER Air France

WORLD'S LEADING AIRLINE 2020 Etihad Airways WINNER

American Airlines

WORLD'S LEADING AIRLINE TO THE INDIAN OCEAN 2020 SriLankan Airlines WINNER Air Austral Air France Air India

Avianca Bahamasair British Airways Caribbean Airlines Cathay Pacific Copa Airlines Delta Air Lines

Air Seychelles

Emirates

KLM - Royal Dutch Airlines

AirAsia

Ethiopian Airlines

Swiss International Air Lines

British Airways

Hainan Airlines

TAP Air Portugal

Emirates

Kenya Airways

Virgin Atlantic Airways

Etihad Airways

LATAM Airlines

KLM Royal Dutch Airlines

Lufthansa

WORLD'S LEADING AIRLINE TO NORTH AMERICA 2020

Lufthansa

Singapore Airlines

Qatar Airways

SriLankan Airlines

American Airlines WINNER

Turkish Airlines

Turkish Airlines

British Airways

Virgin Atlantic Airways

Air Canada British Airways Cathay Pacific Delta Air Lines Emirates Lufthansa Qantas Airways

WORLD'S LEADING AIRLINE TO THE MIDDLE EAST 2020 Oman Air WINNER Emirates Etihad Airways

Singapore Airlines

Gulf Air

Thai Airways

Qatar Airways

Virgin Atlantic Airways

Nominees listed alphabetically E&OE

WORLD'S LEADING AIRPORT DUTY FREE OPERATOR 2020 Dubai Duty Free WINNER China Duty Free Group DFS Dufry Duty Free Americas Heinemann Duty Free

BEST IN THE WORLD

King Power Duty Free Lagardere Travel Retail Lotte Duty Free Muscat Duty Free

WORLD'S LEADING AIRPORT LOUNGE 2020

WORLD'S LEADING AIRPORT 2020

Plaza Premium Lounge Dubai WINNER

The Shilla Duty Free

Club Mobay @ Sangster International Airport, Jamaica

WORLD'S LEADING AIRPORT HOTEL 2020

GVK Lounge International by TFS Performa @ Chhatrapati Shivaji International Airport, Mumbai, India

Hilton London Heathrow Airport, England WINNER Camino Real Aeropuerto Mexico Costa del Sol Wyndham Lima Airport, Peru Fairmont Vancouver Airport, Canada Hilton Frankfurt Airport, Germany Hilton Miami Airport Blue Lagoon, Florida, USA

Plaza Premium Lounge Rome

Dubai International Airport, UAE WINNER Abu Dhabi International Airport, UAE Adolfo Suárez Madrid-Barajas International Airport, Spain Aeropuerto Internacional El Dorado, Bogotá - Colombia Auckland Airport, New Zealand Brisbane Airport, Australia

Star Alliance Lounge @ Los Angeles International Airport

Cancun International Airport, Mexico

VIP, CIP Lounge @ Van Don International Airport, Vietnam

Cape Town International Airport, South Africa Hartsfield-Jackson Atlanta International Airport, USA

WORLD'S LEADING AIRPORT OPERATOR 2020

Hong Kong International Airport, China

Oman Airports WINNER

Istanbul Airport, Turkey

Hilton New York JFK Airport, USA

Abu Dhabi Airports

John F. Kennedy International Airport, New York, USA

Hilton Toronto Airport Hotel & Suites, Canada

Kenya Airports Authority

Holiday Inn Auckland Airport, New Zealand

Malaysia Airports

Hong Kong SkyCity Marriott Hotel, China Millennium Airport Hotel Dubai, UAE NH Collection Mexico City Airport T2, Mexico

Airports Company South Africa

Lima Jorge Chavez International Airport, Peru Mariscal Sucre International Airport, Ecuador

Los Angeles World Airports

Melbourne Airport, Australia

WORLD'S LEADING AIRPORT RESORT 2020 Hulhule Island Hotel, Maldives WINNER

Muscat International Airport, Oman Sangster International Airport, Jamaica Singapore Changi Airport

PARKROYAL Melbourne Airport, Australia

Fort Lauderdale Marriott Harbor Beach Resort & Spa, USA

Sir Seewoosagur Ramgoolam International Airport, Mauritius

Tune Hotel KLIA-KLIA2, Malaysia

Hyatt Regency Hua Hin, Thailand

Tocumen International Airport, Panama City, Panama

Wyndham Quito Airport, Ecuador

Jetwing Beach, Sri Lanka

Sydney Airport, Australia

Velana International Airport, Maldives Zurich Airport, Switzerland

www.worldtravelawards.com

2020

Europe’s Leading Beach Des 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 and 2020.

The Algarve is home to over 100 beaches of

tones. In contrast there are

which 88 are blue flag credited. What sets

smaller beaches such as Marinha and

Algarve apart is the wide variety of beach

Carvoeiro that are surrounded by warmly-

environments from small secluded bays to

coloured limestone cliffs, crystal-clear

sweeping expanses of white sand. The

water, and just off shore curious rock

calmer beaches are perfect for younger

f

children who love to pick clams in the wet

The Algarve's west coast beaches are some

sand or play in the small waves, whilst older

of the most scenic and uncrowded in the

children adore all the watersports on offer

country. Swept by the Atlan

such as paddle, surfing or bodyboards as

offer fantas

parents appreciate the great restaurants

Blues skies, a mild climate, a stunning

on the beaches, medical help points and

coastline and natural parks frame this

serviced sunbeds.

unforge able beach des

East coast beaches

such as arches and stacks.

and so are great for families.

On the central coastline beaches such as Falesia stretch for almost 6 km flanked by high cliffs in striking ochre and golden

winds they

surfing

like Barril, Tavira,

Manta Rota and Altura have calmer waters

bays and

www.visitalgarve.pt

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WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING ALL SUITE HOTEL 2020 Burj Al Arab Jumeirah, UAE WINNER Amandari, Indonesia Can Bordoy Grand House & Garden, Spain Grace Bay Club, Turks & Caicos Hotel Les Ottomans, Turkey Jamaica Inn Sandals Royal Plantation, Jamaica The Oberoi Sahl Hasheesh, Egypt The Palms Turks & Caicos

WORLD'S LEADING ALLINCLUSIVE COMPANY 2020 Sandals Resorts International WINNER AMResorts Barcelรณ Hotel Group Club Med Excellence Resorts Karisma Hotels & Resorts Riu Hotels & Resorts

WORLD'S LEADING ALLINCLUSIVE FAMILY RESORT BRAND 2020 Beaches Resorts WINNER Club Med Dreams Resorts & Spas Hyatt Ziva rex resorts

WORLD'S LEADING ALLINCLUSIVE RESORT 2020

WORLD'S LEADING BALLOON RIDE OPERATOR 2020

Sandals Grenada WINNER

Balloon Adventures Dubai WINNER

Concorde De Luxe Resort, Turkey Hacienda Tres Rios Resort, Spa & Nature Park, Mexico Hard Rock Hotel Cancun, Mexico Hotel La Gemma dell'Est, Zanzibar, Tanzania Hyatt Ziva Cancun, Mexico Pestana Porto Santo All Inclusive, Portugal Rixos Bab Al Bahr, UAE Rixos Premium Belek, Turkey Samabe Bali Suites & Villas, Indonesia Sandals Grande St. Lucian, St. Lucia The Westin Golf Resort & Spa Playa Conchal, Costa Rica

WORLD'S LEADING APARTMENT HOTEL 2020 JA Oasis Beach Tower, Dubai, UAE WINNER Amari Nova Suites Pattaya, Thailand Grosvenor House, a Luxury Collection Hotel, Dubai, UAE InterContinental Residence Suites Dubai Festival City, UAE Oriental Residence Bangkok, Thailand

Calistoga Balloons Hot Air Balloon Cappadocia Napa Valley Aloft Serengeti Balloon Safaris Tuscany Ballooning Virgin Balloon Flights

WORLD'S LEADING BEACH & CASINO RESORT 2020 Mazagan Beach & Golf Resort, Morocco WINNER Divi Carina Bay Casino, St. Croix, US Virgin Islands Hyatt Regency Aruba Resort Spa and Casino St. Kitts Marriott Resort & The Royal Beach Casino

WORLD'S LEADING BEACH DESTINATION 2020 The Algarve, Portugal WINNER Cancun, Mexico Diani Beach, Kenya Galapagos Islands, Ecuador Jamaica Maldives Maui, Hawaii, USA

The Athenaeum Hotel & Residences, England

Miami Beach, Florida, USA

The French Quarters, New York, USA

Philippines

Nominees listed alphabetically E&OE

Peloponnese, Greece Plettenberg Bay, South Africa

BEST IN THE WORLD

Riviera Maya, Mexico Saadiyat Island, Abu Dhabi, UAE San Andrés, Colombia Santa Monica, California, USA Thailand Tulum, Mexico Turks & Caicos Islands

WORLD'S LEADING BEACH FAMILY RESORT 2020 Chia Laguna, Italy WINNER Banyan Tree Mayakoba, Mexico Centara Grand Beach Resort Phuket, Thailand Four Seasons Resort Los Cabos, Mexico JW Marriott Marco Island Beach Resort, USA Rosewood Phuket, Thailand Shanti Maurice Resort & Spa, Mauritius

WORLD'S LEADING BEACH RESORT 2020 Andilana Beach Resort, Madagascar WINNER 1 Hotel South Beach, USA Amanera, Dominican Republic Amanyara Villas, Turks & Caicos Anantara Bazaruto Island Resort, Mozambique Bora Bora Pearl Beach Resort & Spa, French Polynesia Casa Dorada Los Cabos Resort & Spa, Mexico

El Mangroove, Autograph Collection, Costa Rica

Jafferji House & Spa, Tanzania

Elounda Beach Hotel & Villas, Greece Enjoy Punta del Este, Uruguay Hotel La Gemma dell'Est, Zanzibar, Tanzania Hotel Quinta do Lago, Portugal InterContinental Koh Samui Resort, Thailand

Kia Orana Villas, Cook Islands Tet Rouge Resort, St. Lucia The Fiji Orchid

WORLD'S LEADING BOUTIQUE ALL SUITE HOTEL 2020 Amandari, Indonesia WINNER

InterContinental Moorea Resort & Spa, French Polynesia Le Royal Méridien Beach Resort & Spa, UAE

Hermitage Bay, Antigua Hotel 101 Park House Suites & Spa, Colombia Hotel Les Ottomans, Turkey

LUJO Art&Joy Hotel, Turkey

Jamaica Inn

LUX* South Ari Atoll, Maldives

Mamaison All-Suites Spa Hotel Pokrovka, Russia

Malolo Island Resort, Fiji Six Senses Zighy Bay, Oman Vila Galé Cumbuco, Brazil

WORLD'S LEADING BEACH VILLA RESORT 2020 The Oberoi Beach Resort, Al Zorah, UAE WINNER Elounda Beach Hotel & Villas, Greece Maradiva Villas Resort & Spa, Mauritius Premier Village Phu Quoc Resort, Vietnam

Saxon Hotel, Villas and Spa, South Africa

WORLD'S LEADING BOUTIQUE CRUISE 2020 Mantis Zambezi Queen WINNER Anakonda Amazon Cruises Belmond Road to Mandalay Delfin II Four Seasons Explorer, Maldives Galapagos Sea Star Journey Mantis Chobe Princesses

WORLD'S LEADING BOUTIQUE AIRPORT HOTEL 2020

Misr Steam Cruise

Airways Hotel Port Moresby, Papua New Guinea WINNER

The Oberoi Zahra, Luxury Nile Cruiser

Hotel Jen Malé by Shangri-La, Maldives

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WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING BOUTIQUE HOTEL BRAND 2020

Hotel 101 Park House Suites & Spa, Colombia

Pacific Resort Aitutaki, Cook Islands

Hotel del Parque, Ecuador

Small Luxury Hotels of the World WINNER

Hotel Indigo Lower East Side New York, USA

Pacific Resort Rarotonga, Cook Islands

Aman Resorts

La Casa Que Canta, Mexico

Banyan Tree Hotels & Resorts

Naladhu Private Island Maldives

Six Senses Samui, Thailand

Ovolo Woolloomooloo, Australia

The Ritz-Carlton Ras Al Khaimah Al Hamra Beach, UAE

LUX* Resorts & Hotels

Paradise Cove Boutique Hotel, Mauritius

Vila Joya, Portugal

Mantis Collection

Point Grace, Turks & Caicos

Preferred Boutique

Quinta da Bela Vista, Portugal

Coco Collection Grace Hotels Group Island Outpost

WORLD'S LEADING BOUTIQUE HOTEL OPERATOR 2020

Rockhouse, Jamaica Saffire Freycinet, Australia SALT of Palmar, Mauritius

Silk Sense Hoi An River Resort, Vietnam Taveuni Palms Resort, Fiji

Zaya Nurai Island, UAE

WORLD'S LEADING BOUTIQUE VILLA RESORT 2020

Amazing Evolution Management WINNER

Soho House New York, USA

Eagles Nest, New Zealand WINNER

Sublime Comporta, Portugal

Bo Phut Resort & Spa, Thailand

Boutique Hospitality Management

The Sarojin - Khao Lak Resort, Thailand

GoldenEye, Jamaica

Charlestowne Hotels Epoque Hotels Then Hospitality Trust Hospitality

WORLD'S LEADING BOUTIQUE RESORT 2020

WORLD'S LEADING BUDGET HOTEL BRAND 2020 Holiday Inn Express WINNER

Santo Maris Oia Luxury Suites & Spa, Greece WINNER

Citymax Hotels

WORLD'S LEADING BOUTIQUE HOTEL 2020

Aarunya Nature Resort & Spa, Sri Lanka

Premier Inn

Saxon Hotel, Villas and Spa, South Africa WINNER

Amanoi, Vietnam

Al Mashreq Boutique Hotel, Saudi Arabia Casa Andina Premium Arequipa, Peru Casa Del Mar Langkawi, Malaysia Gaia Hotel & Reserve, Costa Rica Grandes Alpes, France

ibis budget Zest Hotels

Blanket Bay, New Zealand Charming Luxury Lodge & Private Spa, Argentina GoldenEye, Jamaica Ka'ana Resort, Belize Mandapa, a Ritz-Carlton Reserve, Indonesia Melati Beach Resort & Spa, Thailand

Nominees listed alphabetically E&OE

WORLD'S LEADING BUSINESS & CONFERENCE HOTEL 2020 Hilton Dubai Al Habtoor City, UAE WINNER Al Faisaliah Hotel, Saudi Arabia Emirates Palace Abu Dhabi, UAE

BEST IN THE WORLD

MGM Grand Las Vegas, USA Sandton Sun, South Africa The St. Regis Doha, Qatar

WORLD'S LEADING BUSINESS CAR RENTAL COMPANY 2020 Sixt WINNER

Hotel Oro Verde Guayaquil, Ecuador

Satguru Travel

InterContinental Grand Stanford Hong Kong

Travel with Flair

InterContinental New York Barclay, USA

Superdestino Turismo Pecom

WORLD'S LEADING BUSINESS TRAVEL DESTINATION 2020

InterContinental Presidente Mexico City

Avis

InterContinental Sydney, Australia

Budget

Jumeirah Emirates Towers, UAE

Abu Dhabi, UAE

Europcar

Beijing, China

Hertz

JW Marriott Essex House New York, USA

National

JW Marriott Hotel Lima, Peru

Bogotá, Colombia

SIGNIEL Seoul, South Korea

Cancun, Mexico

WORLD'S LEADING BUSINESS HOTEL BRAND 2020

SKYCITY Grand Hotel, New Zealand

Chicago, Illinois, USA

JW Marriott WINNER Hilton Hotels & Resorts

The Ritz-Carlton, Santiago, Chile

Hyatt Hotels & Resorts

The St. Regis Doha, Qatar

Johannesburg, South Africa

InterContinental Hotels & Resorts

The St. Regis Osaka, Japan

Las Vegas, Nevada, USA

Le Méridien

Transcorp Hilton Abuja, Nigeria

Millennium Hotels & Resorts Rotana Hotels

W Doha Hotel & Residences, Qatar

Sheraton Hotels & Resorts

W Mexico City

Swissôtel Lima, Peru

WORLD'S LEADING BUSINESS HOTEL 2020 Hilton Diagonal Mar Barcelona, Spain WINNER Discovery Primea, Philippines Grosvenor House, a Luxury Collection Hotel, Dubai, UAE Hotel Adlon Kempinski, Germany

Berlin, Germany

Doha, Qatar Guayaquil, Ecuador Hong Kong

The Trans Luxury Hotel Bandung

London, England Los Angeles, California, USA Madrid, Spain Mexico City, Mexico Moscow, Russia Nairobi, Kenya

The Ritz-Carlton Westin Hotels & Resorts

Dubai, UAE WINNER

WORLD'S LEADING BUSINESS TRAVEL AGENCY 2020 Nirvana Travel & Tourism WINNER

New York City, USA Panama City, Panama Paris, France Riyadh, Saudi Arabia

CONTACTOS SAS

Saint Petersburg, Russia

CWT

Shanghai, China

dnata

Singapore

FCM Travel Solutions

Tokyo, Japan

Safar Travel & Tourism

Washington, USA

www.worldtravelawards.com

BEST IN TRAVEL

INTERVIEW

KARAM CHAND ROYAL BRUNEI AIRLINES Best in Travel: Congratulations on your victory at the World Travel Awards, with Royal Brunei Airlines having taken the title of World’s Leading Cabin Crew. How does it feel to have honoured in this way?

Karam Chand: Royal Brunei Airlines is humbled to receive this award.

The recognition of our people on the global stage is very special.

Team RB is no doubt jubilant and we will celebrate this win in the true Bruneian way.

KARAM CHAND

After a challenging year, Royal Brunei Airlines has been recognised as a global leader by the World Travel Awards. Here Best in Travel chats to chief executive, Karam Chand, to find out how the title has led to renewed optimism as we move into 2021

This award ranks very high among the many achievements of the national carrier.

BiT The International Air Transport Association (IATA) has said aviation will not recover to levels seen last year until 2024. But things will not be the same moving forward.

What changes can we expect in the aviation sector as we move into 2021?

KC: No doubt 2020 has been the toughest year for the airline industry and the multi-year recovery to pre-Covid-19 levels is confronting.

The first and immediate priority is to assure the travelling public of the work done by airlines, airport and health authorities that makes flying safe.

The chances of on-board transmission of the virus is relatively low without social

distancing thanks to the design features of the aircraft and additional layers of protections adopted by airlines.

Cash burn is huge and revenue generation becomes so critical.

The second priority is matching capacity to demand.

Chasing profit-less volumes to make certain metrics look good does not make any business sense.

Downgrade capacity where possible and seek the right yields.

Third priority is differentiation, offer something unique.

For RB it is about warm Bruneian hospitality.

Guests notice the little things we do to make their experience that much better and the recognition of our cabin crew is a great testament of this.

BiT: How important is Royal Brunei Airlines to the hospitality sector in Brunei?

The destination remains something of an undiscovered gem among travellers – is this set to change?

KC: RB provides more than eighty percent of the seats to/from Brunei.

That itself is huge and as a result of what we do in international markets makes a big difference to the rest of the hospitality sector.

BEST IN THE WORLD

The new routes to Tokyo, Beijing, Taipei etc. have opened new markets to Brunei.

The airline schedules, prices, service and experience on the ground matter to our guests.

By working closely with our local partners we have got these right.

The challenge remains reaching the customers early in their dreaming and planning phases to provide an alternative destination they have not experienced.

Brunei offers an authentic travel experience with one of most friendly people on the planet, unique food, culture, flora and fauna.

Plus it is safe (including from the virus) and a short distance from most Asian cities by air.

It has products for everyone – families, eco-tourism, diving, golfing and surfing, to name a few.

It is a gem, ready to be discovered and to enjoy the travel experience most

discerning guests are seeking.

We have taken on board the dual role of airline and destination marketing and our messages are getting through with increased visitor arrivals and potential visitors researching about RB and Brunei.

Once the borders open up, we will increase our marketing in key markets to strongly push Brunei, our on-line dynamic packing tool has been enhanced to capture FIT market and our revised network plan has very strong focus on inbound tourism.

BiT: How will winning at the World Travel Awards help the carrier bounce back in 2021 after the challenges of this year?

KC: We are celebrating our 46th anniversary this year since incorporation.

We have established ourselves globally as a four-star, top 70 airline in the world.

Our strong service ethos coupled with the global

recognition including this prestigious award is extremely valuable in international marketing.

We are one of smallest network carriers, competing with global brands and being able to showcase our brand through World Travel Awards and other well recognised global awards is extremely helpful when we are looking to partner with the global travel industry, corporates and positioning ourselves in the markets we operate.

MORE INFORMATION Royal Brunei Airlines connects Brunei Darussalam to the world from its hub in Bandar Seri Begawan and has been serving the nation for nearly half a century.

The airline is a full-service carrier, offering year-round low fares with free meals, baggage and entertainment as part of its offer.

Find out more at www.flyRB.com

TRUST DFDS TO SAIL YOU THERE DFDS is one of Northern Europe’s largest ferry operators with nine passenger ferry routes.

We’re proud to have won World’s Leading Ferry Operator award for the last nine years and wish all nominees for 2020 the best of luck.

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING CABIN CREW 2020

Enterprise Rent-A-Car

Enjoy Punta del Este, Uruguay

Europcar

Galaxy Macau

Royal Brunei Airlines WINNER

LUMI

Iguazú Grand, Argentina

Air Mauritius

National

Air New Zealand

Sixt

Kempinski Grand Hotel Des Bains, Switzerland

Air Seychelles AirAsia British Airways Cathay Pacific

WORLD'S LEADING CAR RENTAL REWARDS PROGRAMME 2020

Lopesan Costa Meloneras Resort, Spa & Casino, Spain Marina Bay Sands, Singapore MGM Grand Las Vegas, USA

Emirates

Avis Preferred WINNER

Etihad Airways

Alamo Insiders

Hainan Airlines

Budget Business Program

KLM Royal Dutch Airlines

Dollar Express Renter Rewards

Korean Air

Enterprise Plus

SKY CITY Auckland, New Zealand

Qantas Airways

Europcar Privilege

Sun City Resort, South Africa

Qatar Airways

Hertz Gold Plus

The Ritz-Carlton, Aruba

Singapore Airlines

National Emerald Club

The Star Gold Coast, Australia

Vietnam Airlines Virgin Atlantic Airways

WORLD'S LEADING CABLE CAR RIDE 2020 Cable Car at Sun World Ba Na Hills, Vietnam WINNER Bondinho Pão de Açúcar, Brazil Disney Skyliner Cable Car Mi Teleférico, Bolivia PEAK 2 PEAK 360, Canada Skyline Queenstown, New Zealand

WORLD'S LEADING CAR RENTAL COMPANY 2020 Hertz WINNER Alamo Avis Budget

Resorts World Genting, Malaysia Resorts World Sentosa, Singapore

The Venetian Macao

WORLD'S LEADING CARIBBEAN ATTRACTION COMPANY 2020

The Venetian, Nevada, USA

Island Routes Caribbean Adventures WINNER

WORLD'S LEADING CHAMPAGNE CELLAR TOUR 2020

Chukka Caribbean Adventures Majestic Tours

Wynn Las Vegas, Nevada, USA

G. H. Mumm WINNER Bollinger

WORLD'S LEADING CASINO RESORT 2020

Dom Pérignon

City of Dreams Manila, Philippines WINNER

Lanson

Atlantis, Paradise Island, Bahamas

Geoffroy Aÿ Laurent Perrier Moët & Chandon

Bellagio Las Vegas, Nevada, USA

Nicolas Feuillatte

Caesars Palace Las Vegas, Nevada, USA

Ruinart

Crown Perth, Australia

Veuve Clicquot

Delfines Hotel & Convention Center, Peru

Vranken Pommery Monopole

Nominees listed alphabetically E&OE

Taittinger

BEST IN THE WORLD

WORLD'S LEADING CHARTER AIRLINE 2020

Cape Town, South Africa

AZUR Air WINNER

Durban, South Africa

InterContinental Saigon, Vietnam

euroAtlantic Airways

Guayaquil, Ecuador

Miami Air International

Ha Noi, Vietnam

JW Marriott Grosvenor House London, England

TUIfly

Hong Kong

InterContinental Dubai - Festival City, UAE

Dubai, UAE

Pepperclub Hotel & Spa, South Africa

Kuala Lumpur, Malaysia

WORLD'S LEADING CITY BREAK DESTINATION 2020 Lisbon, Portugal WINNER

Las Vegas, Nevada, USA

The Ritz-Carlton Millenia, Singapore

Lisbon, Portugal

The Ritz-Carlton, Santiago, Chile

London, England

Wyndham Guayaquil, Ecuador

Almaty, Kazakhstan

Marrakech, Morocco

Athens, Greece

Mazatlán, Mexico

Cape Town, South Africa

New York City, USA

Cuenca, Ecuador

Paris, France

Dubai, UAE

Queenstown, New Zealand

Geneva, Switzerland

Quito, Ecuador

Hong Kong

Rio de Janeiro, Brazil

Las Vegas, Nevada, USA

Saint Petersburg, Russia

Lima, Peru

Cancun Convention & Visitors Bureau

Sydney, Australia

Turismo de Lisboa

WORLD'S LEADING CITY TOURIST BOARD 2020 Public and Municipal Company of Tourism, Civic Promotion and International Relations of Guayaquil WINNER

Los Angeles, California, USA Medellin, Colombia Moscow, Russia New York City, USA Oaxaca, Mexico Orlando, Florida, USA Playa del Carmen, Mexico Porto, Portugal San Jose, Costa Rica Sydney, Australia Tokyo, Japan

WORLD'S LEADING CITY DESTINATION 2020 Moscow, Russia WINNER

Visit London

WORLD'S LEADING CITY HOTEL 2020 The Ritz-Carlton, Dubai International Financial Centre, UAE WINNER Belmond Miraflores Park, Peru Conrad Istanbul Bosphorus, Turkey

WORLD'S LEADING CLASSIC HOTEL 2020 Olissippo Lapa Palace Hotel, Portugal WINNER Belmond Reid's Palace, Portugal DUKES London, England

Corinthia Lisbon, Portugal

RAAS Devigarh, India

Fairmont The Norfolk, Kenya

The Dolder Grand, Switzerland

Grand Millennium Al Wahda, Abu Dhabi, UAE

The Plaza, New York, USA The St. Regis Florence, Italy

Hilton Berlin, Germany InterContinental Bangkok, Thailand

Auckland, New Zealand

www.worldtravelawards.com

A Stargazing Experience of a Lifetime!

Visit Us! The First Starlight Tourist Destination in the World.

IG H

T

T

www.darkskyalqueva.com info@darkskyalqueva.com • +351 913 103 540 Portugal and Spain

DE

RL

2019 Europe's Responsible Tourism Award

S RI

2020 Europe's Leading Tourism Development Project

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2020 Europe's Responsible Tourism Award

S TI

N ATI O N

A ST

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING COGNAC DISTILLERY TOUR 2020 Martell WINNER Camus Hennessy Rémy Martin

WORLD'S LEADING CONFERENCE & WEDDING HOTEL 2020 The Ritz-Carlton, Jeddah, Saudi Arabia WINNER Fairmont Singapore FLC Halong Bay Golf Club & Luxury Resort, Vietnam Orchard Hotel Singapore

WORLD'S LEADING CONFERENCE HOTEL 2020 Grand Hyatt Dubai, UAE WINNER

InterContinental Wellington, New Zealand Jumeirah Al Qasr at Madinat Jumeirah, UAE

Hilton Hotels & Resorts

MGM Grand Las Vegas, USA

Hyatt Hotels & Resorts

Occidental at Xcaret Destination, Mexico

Meliá Hotels International

One World Hotel, Malaysia Radisson Blu Hotel & Convention Centre, Kigali, Rwanda Sheraton Santiago Hotel and Convention Center, Chile Swissôtel Lima, Peru Swissôtel Quito, Ecuador The St. Regis Doha, Qatar

WORLD'S LEADING CONSERVATION COMPANY 2020 Parques de Sintra - Monte da Lua, Portugal WINNER &Beyond

Emirates Palace, Abu Dhabi, UAE

Chumbe Island Coral Park, Tanzania

FLC Halong Bay Golf Club & Luxury Resort, Vietnam

Conservation International, USA

Grand Hyatt Baha Mar, Bahamas

Damaraland Camp, Namibia

Grand Kempinski Hotel Shanghai, China

Ningaloo Blue Dive, Australia

Hilton Molino Stucky Venice, Italy InterContinental Costa Rica at Multiplaza Mall

InterContinental Hotels & Resorts WINNER

JW Marriott Marquis Dubai, UAE

Conrad Abu Dhabi Etihad Towers, UAE

Half Moon, Jamaica

WORLD'S LEADING CORPORATE HOTEL BRAND 2020

Mantis Collection Ol Pejeta Conservancy, Kenya Shamwari Game Reserve, South Africa Singita

Nominees listed alphabetically E&OE

Millennium & Copthorne Westin Hotels & Resorts

WORLD'S LEADING CORPORATE RESORT 2020 Park Hyatt Dubai, UAE WINNER Beach Rotana, UAE Elounda Peninsula All Suite Hotel, Greece Giardino Di Costanza Luxury Resort, Sicily, Italy The Ritz-Carlton Marina del Rey, California, USA

WORLD'S LEADING CRUISE BRAND 2020 Royal Caribbean International WINNER Carnival Cruise Lines Celebrity Cruises Crystal Cruises Cunard Disney Cruise Line MSC Cruises P&O Cruises Silversea Cruises

BEST IN THE WORLD

WORLD'S LEADING CRUISE DESTINATION 2020 Jamaica WINNER Copenhagen, Denmark Dubai, UAE Lisbon, Portugal Maldives Mauritius Miami, Florida, USA Peru Saint Petersburg, Russia Sydney, Australia The Bahamas Venice, Italy

WORLD'S LEADING CRUISE LINE 2020 Norwegian Cruise Line WINNER

WORLD'S LEADING CRUISE PORT 2020 Mina Rashid, UAE WINNER

WORLD'S LEADING CULINARY DESTINATION 2020

Ha Long International Cruise Port, Vietnam

Argentina

Kai Tak Cruise Terminal, Hong Kong Lisbon Cruise Port, Portugal Port Louis Harbour, Mauritius Port of Cartagena, Colombia Port of Cozumel, Mexico

Port of Falmouth, Jamaica Port of Montevideo, Uruguay Port of Valparaíso, Chile

Disney Cruise Line Holland America Line MSC Cruises Oceania Cruises P&O Cruises Princess Cruises

Crown Cruise Vacations Cruise.co.uk Cruises.com

Regent Seven Seas Cruises

Stamford Discovery Cruise Center

Royal Caribbean International

The Cruise Line

Mexico Peru Spain Thailand

WORLD'S LEADING CULTURAL AIRLINE 2020

WORLD'S LEADING CRUISE TRAVEL AGENT 2020 CruiseDirect.com WINNER

Japan

Vietnam

Port Victoria, Seychelles

Crystal Cruises Cunard

India

USA

Port of Vancouver, Canada

Singapore Cruise Centre

France

Mauritius

Port of Durban, South Africa

Celebrity Cruises

China

Malaysia

Port of Dar es Salaam, Tanzania

PortMiami, USA

Australia Colombia

Port Colon 2000, Panama

Carnival Cruise Line

Italy WINNER

Vietnam Airlines WINNER Air Canada Air China Air New Zealand Japan Airlines Qatar Airways Singapore Airlines SriLankan Airlines Swiss International Air Lines

Silversea Cruises

Thai Airways

Star Cruises

Tianjin Airlines

www.worldtravelawards.com

2020 World's Leading New Resort

Emerald Maldives Resort & Spa is a

new

昀ve-star,

Deluxe

take on the Deluxe All-inclusive concept,

All-Inclusive with unlimited dining experience from

Resort, that opened on 1st August 2019

almost every continent, at four unique

and has been awarded as the World’s

concept restaurants of which the 昀rst and

Leading New Resort and Indian Ocean’s

only South American Restaurant in the

Leading New Resort in the 2020 World

Maldives - The Amazònico Restaurant.

Travel Awards. The Resort located in the Raa Atoll, on Fasmendhoo Island, is set on 20-hectares of serene private island, enveloped by 100-hectares of coral reef in walking distance of the 1.7 km unspoiled

beach.

Resort

Spa

&

Emerald

boasts

120

Maldives luxurious

villas, divided into 60 beach villas and 60

overwater

villas.

Using

carefully

selected materials such as bamboo,

Other

Resort

highlights

include

the

Emerald SPA - a haven of tranquillity set over 5000sqm with 10 independent private couple villas for Balinese and Thai

style

treatments

as

well

as

a

relaxation area, the biggest Kids Club of the Maldives, a Gym & Sport Center with two tennis courts and two padel courts, plus a Water Sports and 昀ve-star Diving Centre.

natural stones and Langhi Langhi leaves,

Member of The Leading Hotels of the

accommodation

are

World, Emerald Maldives Resort & Spa

designed to blend harmoniously with

has been the 昀rst hotel in the Maldives

and

facilities

the local environment. Each villa re昀ects to achieve the Global Biorisk Advisory a contemporary and tropical style to

Council껾 (GBAC) STAR™ accreditation

create

for having implemented the most stringent

an

atmosphere

of

naturally

informal elegance.

From international delicacies to traditional Asian cooking, the Resort o昀ers a new

protocols for

cleaning, disinfection and

infectious disease prevention in October 2020.

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING CULTURAL CITY DESTINATION 2020

WORLD'S LEADING CULTURAL TOURIST ATTRACTION 2020

Saint Petersburg, Russia WINNER

Sun World Fansipan Legend, Vietnam WINNER

Barranquilla, Colombia

Murano, Burano and Torcello, Venice, Italy

Beijing, China Hoi An, Vietnam Kyoto, Japan London, England Moscow, Russia New York City, USA Paris, France Quito, Ecuador Rio de Janeiro, Brazil

Museo Guggenheim Bilbao, Spain Qasr Al Watan, UAE Sagrada Família, Spain Vatican Museums, Italy

WORLD'S LEADING CURATED GROUP TRAVEL COMPANY 2020

WORLD'S LEADING DESIGN HOTEL 2020 Waldorf Astoria Dubai International Financial Centre, UAE WINNER 1908 Lisboa Hotel, Portugal Armani Hotel Dubai, UAE Bvlgari Resort Bali, Indonesia Carlota, Ecuador Hotel B, Peru Hotel de la Coupole M'Gallery, Vietnam MannaBay, South Africa RAAS Devigarh, India The Setai, Miami Beach, Florida, USA

Rome, Italy

Travel Club 360 WINNER

Santiago de Cali, Colombia

The Vine Hotel, Portugal

AAA

Sydney, Australia

Tierra Chiloé, Chile

Rovia

Venice, Italy

Virtuoso

WORLD'S LEADING CULTURAL DESTINATION 2020

WORLD'S LEADING DESERT RESORT 2020

Russia WINNER China France India

Al Wathba, a Luxury Collection Hotel, Abu Dhabi, UAE WINNER &Beyond Sossusvlei Desert Lodge, Namibia

WORLD'S LEADING DESTINATION MANAGEMENT COMPANY 2020 Mideast Travel Worldwide WINNER ASIA DMC Costa Rica DMC Creative Travel

Adrère Amellal, Egypt

Destination Kenya

Mexico

Al Maha, a Luxury Collection Desert Resort & Spa, UAE

Diethelm Travel

New Zealand

Amangiri, Utah, USA

Oman Peru

Bab Al Shams Desert Resort & Spa, UAE

Vietnam

Beresheet, Israel

Nirvana Travel & Tourism

Qasr Al Sarab Desert Resort by Anantara, UAE

Orient Tours

Italy

GO! Jamaica Travel Kuoni Destination Management Mautourco

Ovation Global DMC SNTTA Emir Tours

Nominees listed alphabetically E&OE

BEST IN THE WORLD

WORLD'S LEADING DESTINATION 2020

Martell

Maldives WINNER

New York Distilling Company

Brazil

Santa Teresa Rum

Chile

Suntory Hakushu Distillery

Colombia

The Glenfiddich Distillery

Costa Rica

The Macallan Distillery

Dubai

Tullamore D.E.W. Visitor Centre

Park Hyatt Sanya Sunny Bay Resort, China

Mount Vernon

WORLD'S LEADING ECO RESORT 2020

Greece India Indonesia Jamaica Kenya Malaysia Mauritius Mexico Miami Beach, Florida, USA Morocco New Zealand Portugal South Africa Spain Sri Lanka USA Vietnam

WORLD'S LEADING DISTILLERY TOUR 2020

Royal Savoy Sharm El Sheikh, Egypt

Arbatax Park Resort, Italy WINNER 1 Hotel South Beach, USA Longitude 131°, Australia

WORLD'S LEADING DIVE DESTINATION 2020

Nihi Sumba, Indonesia North Island, Seychelles

Philippines WINNER

Saffire Freycinet, Australia

Azores Islands Bora Bora, French Polynesia

Six Senses Qing Cheng Mountain, China

Cayman Islands

Six Senses Yao Noi, Thailand

Fiji Galapagos Islands Great Barrier Reef, Australia Maldives

WORLD'S LEADING ECO-LODGE 2020 Aristi Mountain Resort & Villas, Greece WINNER

Mexico

Daintree EcoLodge & Spa, Australia

WORLD'S LEADING DIVE RESORT 2020

Finca Esperanza Verde Ecolodge, Nicaragua

Amanpulo, Philippines WINNER

Il Ngwesi Eco-Lodge, Kenya

Anantara Dhigu Maldives Resort

KumbukRiver, Sri Lanka

Kapawi Ecolodge, Ecuador

Constance Moofushi, Maldives

Jameson Distillery Bow St. WINNER

Jean-Michel Cousteau Resort Fiji

Heaven Hill Distillery

Las Terrazas Resort & Residences, Belize

Mashpi Lodge, Ecuador Morgan's Rock, Nicaragua Refugio Amazonas Lodge, Peru Sanctuary Olonana, Kenya

Jack Daniels

Little Cayman Beach Resort, Cayman Islands

Shamwari Game Reserve Eagles Crag Lodge, South Africa

Jim Beam American Stillhouse

Palau Pacific Resort

Topas Ecolodge, Vietnam

Hennessy

Jose Cuervo

www.worldtravelawards.com

NORMAL TAKES YOU NOWHERE .

GRAND TAKES YOU BEYOND.

Hyatt® and Grand Hyatt® names, designs and related marks are trademarks of Hyatt Corporation. © 2020 Hyatt Corporation. All rights reserved.

With an outstanding combination of resort facilities, luxury guestrooms and suites, residential apartments and one of the largest & most advanced convention centres in the UAE, Grand Hyatt Dubai is a perfect blend of a city conference and resort hotel in Dubai. Featuring 682 luxury rooms and suites , 13 restaurants and bars, and an Award winning Spa facility, all under one roof, Grand Hyatt is a one stop city resort, just minutes away from Dubai’s shopping, entertainment and business districts, and within easy access of the international airport.

ENCHANTED

BY THE ISLAND LIFE

Feel the sand in your toes and the sea breeze in your hair, jump with the waves, fuel your soul with art, and your body with wellness and let Jumeirah’s legendary service take care of the rest.

Visit jumeirah.com/saadiyat to book your island escape T. +971 2 811 5888 | E. JSIreservations@jumeirah.com

BEST IN TRAVEL

INTERVIEW

NATALIA LIPETS ACADEMSERVICE Best in Travel: Congratulations on your recognition as the World's Leading Entertainment Travel Management Company by voters at the World Travel Awards. How does it feel to have won?

Nаtalia Lipets: Great! We had serious competitors, and the more honourable the award is thus for us.

They are all big names in the sports and culture service industry.

Our company celebrated its 30th anniversary this year and this win is especially important for us.

Certainly, it encourages us to develop further and move beyond expectations.

SHANNON EXELBY

Having been recognised as one of the best in the business by World Travel Awards, Best in Travel here chats with Nаtalia Lipets, advisor to the vice president of Academservice to find out more.

BiT: This is the second year in succession you have taken this title – how useful are the World Travel Awards when it comes to promoting the brand around the world?

NL: To get World Travel Awards is a weighty confirmation that you are the best and the most decent in the market.

However, to promote brand successfully you need variety of factors.

One of them is transformations, changes to surprise in a good way partners and customers.

BiT: Can you tell our readers just a little about the company and what it brings to the hospitality market in Russia?

NL: Academservice is a group of

companies that deals with several areas of activity.

This includes not only travel services in the field of culture, sports, and music – major events, regular contracts.

We also organise MICE events, business trips, group tours in Russia and CIS. Our company is also the biggest consolidator and distributor of individual hotel bookings on the Russian market with our own online sales system.

BiT: How would you describe the mood in Russian tourism as we look ahead to 2021? Is there a hope a vaccine for Covid-19 can lead to a return of something like normality?

NL: Russia has experienced more crises than many other countries in its history.

We have strong-minded people who do not lose hope for the future and able to adapt for new business opportunities.

We sincerely wish everyone health and energy for new achievements!.

MORE INFORMATION For three decades Academservice has allowed travellers from all over the world to book more than 5,000 hotels across Russia and CIS. Today, more than 10,000 companies rely on its services.

Find out more at their website: www.acase.ru

SHE IS WELCOMING

She is Saint Lucia

stlucia.org

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING EMERGING TOURISM DESTINATION 2020 Colombo, Sri Lanka WINNER Batumi, Georgia

Cathay Pacific Copa Airlines Delta Air Lines Emirates

WORLD'S LEADING EXCLUSIVE RETREAT 2020 Lake Kora, USA WINNER Little Kulala, Namibia

Hainan Airlines

Lodge at the Hills, New Zealand

Qantas Airways

North Island, Seychelles

WORLD'S LEADING ENTERTAINMENT RESORT BRAND 2020

Qatar Airways

The Point Resort, USA

All-Inclusive Hard Rock Hotels WINNER

Virgin Atlantic Airways

Santiago de Cali, Colombia

Caesars MGM Resorts International Paramount Hotels & Resorts

WORLD'S LEADING ENTERTAINMENT TRAVEL MANAGEMENT COMPANY 2020

Singapore Airlines Vietnam Airlines

WORLD'S LEADING EXCLUSIVE PRIVATE ISLAND 2020 Thanda Island, Tanzania WINNER Ariara Island, Philippines Banwa Private Island, Philippines

WORLD'S LEADING EXECUTIVE CLUB LOUNGE 2020 Club InterContinental Lounge @ InterContinental Bali Resort, Indonesia WINNER Club InterContinental @ InterContinental Sydney, Australia Club InterContinental @ InterContinental Wellington, New Zealand

Calala Island, Nicaragua

Club Lounge @ The RitzCarlton, Hong Kong

Detonate

Coco Privé Private Island Maldives

Executive Club Lounge @ Four Seasons Hotel Hong Kong

Entertainment Travel Group

Cousine Island, Seychelles

FROSCH

Dolphin Island, Fiji

Executive Lounge @ JW Marriott Marquis Hotel Dubai, UAE

Rima Travel

Gladden Private Island, Belize

Academservice WINNER Blue Orange Travel

Laucala Island, Fiji

WORLD'S LEADING EXCELLENCE INFLIGHT SERVICE 2020

Necker Island, British Virgin Islands

Etihad Airways WINNER

Satellite Island, Tasmania, Australia

Air Mauritius Air New Zealand American Airlines Avianca British Airways

North Island, Seychelles

Song Saa Private Island, Cambodia The Brando, French Polynesia Velaa Private Island, Maldives

Caribbean Airlines

Nominees listed alphabetically E&OE

Imperial Club @ Atlantis The Palm, Dubai, UAE The Club Lounge @ Habtoor Grand Resort, Autograph Collection, UAE The Executive Lounge @ The Star Sydney, Australia

WORLD'S LEADING EXPEDITION COMPANY 2020 Explora WINNER McX The Expedition Company

BEST IN THE WORLD

World Expeditions Zegrahm Expeditions

WORLD'S LEADING EXPERIENTIAL LUXURY PROPERTY 2020 The Farm at Cape Kidnappers, New Zealand WINNER

Kurumba Maldives

Vinpearl Resort & Golf Phu Quoc, Vietnam

Leopard Beach Resort & Spa, Kenya

Vinpearl Resort & Spa Phú Quốc, Vietnam

Montigo Resorts, Nongsa

WORLD'S LEADING FAMILY DESTINATION 2020 Jamaica WINNER

Pacific Resort Rarotonga, Cook Islands Resorts World Sentosa - Festive Hotel, Singapore

Australia

RIMBA Jimbaran Bali by AYANA, Indonesia

Italy

Sani Resort, Greece

Longitude 131°, Australia

Mexico

Snowhotel at SnowVillage, Finland

Portugal

Sheraton Colonia Golf & Spa Resort, Uruguay

Spain

Sun City Resort, South Africa

Tintswalo Safari Lodge, South Africa

Turkey

The Singhasari Resort, Indonesia

Annandale, New Zealand Emirates One&Only Wolgan Valley, Australia

WORLD'S LEADING EXTREME ADVENTURE 2020 Nomads of the Seas WINNER Bear Grylls Survival Academy Churchill Wild Fjellborg Arctic Journeys McX Okavango Horse Safari White Desert

United States

WORLD'S LEADING FAMILY RESORT 2020 Villa del Palmar Beach Resort & Spa at the Islands of Loreto, Mexico WINNER Andilana Beach Resort, Madagascar Aulani, A Disney Resort & Spa, Hawaii, USA Baobab Beach Resort & Spa, Kenya Conrad Bali, Indonesia

WORLD'S LEADING FAMILY & BEACH RESORT 2020 Sani Resort, Greece WINNER Costa Navarino, Greece Marriott's Marbella Beach Resort, Spain Rocco Forte Verdura Resort, Italy Vale do Lobo, Portugal

Four Seasons Resort and Residences Whistler, Canada Four Seasons Resort Costa Rica at Peninsula Papagayo, Costa Rica Hacienda Tres Rios Resort, Spa & Nature Park, Mexico InterContinental Fiji Golf Resort & Spa, Fiji JA Beach Hotel, UAE

The Sun Siyam Iru Fushi Maldives The Westin Golf Resort & Spa Playa Conchal, Costa Rica Wish Foz do Iguaçu, Brazil

WORLD'S LEADING FAMILY VILLA RESORT 2020 Premier Village Danang Resort Managed by AccorHotels, Vietnam WINNER Dunas Douradas Beach Club, Portugal Lexis Hibiscus Port Dickson, Malaysia Martinhal Sagres Beach Family Resort Hotel, Portugal Porto Zante Villas & Spa, Greece Round Hill Hotel & Villas, Jamaica Vinpearl Resort & Spa Danang, Vietnam

www.worldtravelawards.com

www.visitgreece.gr

www.visitgreece.gr

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING FBO BRAND 2020

Universal Aviation @ Paris–Le Bourget Airport

La Maison 1888 @ InterContinental Danang Sun Peninsula Resort, Vietnam

Harrods Aviation

WORLD'S LEADING FERRY OPERATOR 2020

Le Cinq @ Four Seasons Hotel George V, Paris, France

Jet Aviation

DFDS WINNER

Jetex

Bluebridge Cook Strait Ferry, New Zealand

Universal Aviation WINNER Dassault Falcon Service

Million Air Ross Aviation Signature Flight Support

Brittany Ferries Interislander

TAG Aviation

Irish Ferries

WORLD'S LEADING FBO TERMINAL 2020

P&O Ferries

Farnborough Airport WINNER

Tallink Silja Line

Dassault Falcon Service @ Paris-Le Bourget Harrods Aviation, London Luton Hong Kong Business Aviation Centre (HKBAC)

Minoan Lines Stena Line

WORLD'S LEADING FESTIVAL & EVENT DESTINATION 2020

Marcus @ The Berkeley, England Pierre @ InterContinental Osaka The Mark Restaurant by JeanGeorges @ The Mark - New York, USA

WORLD'S LEADING FULLY INTEGRATED RESORT 2020 Cornelia Diamond Golf Resort & Spa, Turkey WINNER City of Dreams Manila, Philippines Enjoy Punta del Este, Uruguay Marina Bay Sands, Singapore

Jet Aviation Dallas

Cape Town, South Africa WINNER

Jet Aviation Palm Beach

Barcelona, Spain

Jet Aviation Singapore

Danang, Vietnam

Jetex Dubai

Dubai

Sun City Resort, South Africa

Jetex Marrakech

Glasgow, Scotland

The Venetian Macao

Jetex Paris

Guayaquil, Ecuador

London City Airport Jet Centre

London, England

Million Air Houston

Moscow, Russia

Ross Aviation - Long Beach

Rio de Janeiro, Brazil

Sheltair @ Tampa International Airport

Santiago, Chile

Signature Flight Support BQH London Biggin Hill

Sydney, Australia

Signature Flight Support GVA Geneva Airport Signature Flight Support LAS Las Vegas McCarran International Airport Universal Aviation @ La Romana Casa De Campo International Airport

Singapore

Resorts World Genting, Malaysia Resorts World Sentosa, Singapore

WORLD'S LEADING GLAMPING OPERATOR 2020 Camp Kerala WINNER Clayoquot Wilderness Resort, Canada Hayward’s Grand Safari Company

WORLD'S LEADING FINE DINING HOTEL RESTAURANT 2020

The Hidden Valley Resort, China

Vila Joya Hotel Restaurant @ Vila Joya, Portugal WINNER

The Resort at Paws Up, UAE

Felix @ The Peninsula Hong Kong

Nominees listed alphabetically E&OE

The Pop Up Hotel, England

BEST IN THE WORLD

WORLD'S LEADING GOLF & VILLA RESORT 2020

WORLD'S LEADING GREEN HOTEL 2020

Dunas Douradas Beach Club, Portugal WINNER

Gaia Hotel & Reserve, Costa Rica WINNER

Aphrodite Hills, Cyprus

Aberdare Country Club, Kenya

La Manga Club, Spain

Fairmont Royal York, Canada

Las Colinas Golf & Country Club, Spain

Finch Bay Galapagos Hotel, Ecuador

Terre Blanche Hôtel Spa Golf Resort, France

GF Victoria, Spain

The Abaco Club, Bahamas

Reethi Faru Resort, Maldives

InterContinental Bora Bora Resort & Thalasso Spa, French Polynesia

Resort Valle dell’Erica Thalasso & SPA, Italy Six Senses Zighy Bay, Oman Tabacón Thermal Resort & Spa, Costa Rica The Brando, French Polynesia Tiamo Resort, Bahamas

WORLD'S LEADING GREEN TOUR OPERATOR 2020

WORLD'S LEADING GREEN CITY HOTEL 2020

PARKROYAL COLLECTION Pickering, Singapore Sofitel Dubai The Palm, UAE

Costa Rica Expeditions

PARKROYAL COLLECTION Pickering, Singapore WINNER

Tambopata Research Center, Peru

Greenway Nature Tours

Fairmont Royal York, Canada

Tierra Atacama, Chile

Tucan Travel

Explorandes WINNER

The Park, Hyderabad, India URBN Boutique Shanghai, China

WORLD'S LEADING GREEN RESORT 2020

WORLD'S LEADING GREEN CRUISE LINE 2020

InterContinental Danang Sun Peninsula Resort, Vietnam WINNER

Star Clippers WINNER

Anantara Al Jabal Al Akhdar Resort, Oman

Crystal Cruises

Terra Group

WORLD'S LEADING GREEN TRANSPORT SOLUTION COMPANY 2020 Eurostar WINNER Europcar

Anantara Hua Hin Resort, Thailand

Nature Air, Costa Rica

MSC Cruises

Anantara Sir Bani Yas Island Al Sahel Villa Resort, UAE

Sea Cloud Cruises

Constance Ephelia, Seychelles

WORLD'S LEADING GROUP TOUR OPERATOR 2020

Curtain Bluff, Antigua

Vietravel WINNER

Forte Village Resort, Italy

Abercrombie & Kent

Gradonna Mountain Resort Châlets & Hotel, Austria

Classic Journeys

Holland America Line Lindblad Expeditions

WORLD'S LEADING GREEN DESTINATION 2020 Chile WINNER Ecuador Madagascar Norway

Cox & Kings

North Island, Seychelles Park Hyatt Maldives Hadahaa

Service-Reisen Giessen

Puntacana Resort & Club, Dominican Republic

Peru

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Nairobi’s Urban Oasis in a living Metropolis

www.radissonhotels.com Phone : +254 709031000 Email: info.residence.nairobi@radissonblu.com

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING HERITAGE DESTINATION 2020 Vietnam WINNER Brazil Egypt Greece Moscow, Russia Porto and Northern Portugal Saudi Arabia

WORLD'S LEADING HERITAGE HOTEL 2020 Çırağan Palace Kempinski Istanbul, Turkey WINNER

Maldives

Jumeirah Group

Maui, Hawaii, USA

Katara Hospitality

Mauritius Miami Beach, Florida, USA Oman Paris, France

Leading Hotels of the World WINNER

WORLD'S LEADING HONEYMOON RESORT 2020

Boutique Hotels of the World

JA Manafaru Maldives WINNER

Great Hotels of the World

Banyan Tree Ungasan, Bali, Indonesia Conrad Koh Samui, Thailand

Belmond Copacabana Palace, Brazil

Four Seasons Resort Bali at Jimbaran Bay, Indonesia

Belmond Hotel Monasterio, Peru

Four Seasons Resort Seychelles

Gran Hotel Manzana Kempinski La Habana, Cuba

Jumeirah Vittaveli, Maldives

Hotel Charleston Santa Teresa, Colombia

JW Marriott Venice Resort & Spa, Italy One&Only Palmilla, Mexico

JW Marriott El Convento Cusco, Peru

One&Only The Palm, Dubai, UAE

Raffles Singapore

Sandals Grande St. Lucian

Rambagh Palace, India

Sandals South Coast, Jamaica

Taj Lake Palace, India

Six Senses Samui, Thailand

The Edison George Town, Penang, Malaysia

Taj Exotica Resort & Spa, Maldives

The Peninsula Hong Kong The Ritz London, England The Ritz Paris, France

WORLD'S LEADING HONEYMOON DESTINATION 2020

WORLD'S LEADING HOTEL ALLIANCE 2020

WORLD'S LEADING HOSPITALITY DEVELOPMENT COMPANY 2020 Emaar Hospitality Group WINNER

Five Star Alliance Global Hotel Alliance Small Luxury Hotels of the World

WORLD'S LEADING HOTEL BEACH VILLAS 2020 Beachfront Villas @ One&Only The Palm, Dubai, UAE WINNER Beach Villa @ Sofitel Dubai The Palm, UAE Beachfront Villas @ Six Senses Zighy Bay, Oman Sugar Beach Luxury Villas @ Sugar Beach, A Viceroy Resort, St. Lucia Villas @ Six Senses Con Dao, Vietnam

WORLD'S LEADING HOTEL BRAND 2020 InterContinental Hotels & Resorts WINNER Banyan Tree Hotels & Resorts Barceló Hotels & Resorts Conrad Hotels & Resorts

Saint Lucia WINNER

Carlson

Constance Hotels & Resorts

Cartagena de Indias, Colombia

Hilton Worldwide

Fairmont Hotels & Resorts

Jamaica

Hyatt Corporation

Four Seasons Hotels and Resorts

Nominees listed alphabetically E&OE

BEST IN THE WORLD

The Apartment @ The Connaught, London, UK

Hilton Hotels & Resorts

Hilton Honors

Hyatt Hotels & Resorts

IHG Rewards Club

Jumeirah

Jumeirah One

Mandarin Oriental Hotel Group

World of Hyatt

The Empire Suite @ The Carlyle, A Rosewood Hotel, New York, USA

WORLD'S LEADING HOTEL MANAGEMENT COMPANY 2020

WORLD'S LEADING HOTEL RESIDENCES 2020

HotelBrain Group WINNER

Grosvenor House Suites by Jumeirah Living, England WINNER

Marriott Hotels Meliá Hotels & Resorts Oberoi Hotels & Resorts One&Only Resorts Sandals Resorts International Sheraton Hotels & Resorts Sofitel Hotels and Resorts

Access Hotels & Resorts AIC Hotel Group

Conrad Koh Samui Residences, Thailand

St. Regis Hotels & Resorts

Amazing Evolution Management

The Ritz-Carlton

Barceló Hotel Group

Westin Hotels & Resorts

Four Seasons Resort Mauritius at Anahita

Chartwell Hospitality

Four Seasons Resort Seychelles

GHM Hotels

Kempinski Hotel & Residences Palm Jumeirah, Dubai, UAE

WORLD'S LEADING HOTEL DINING & ENTERTAINMENT EXPERIENCE 2020 Atlantis The Palm, Dubai, UAE WINNER Al Habtoor City, UAE InterContinental Danang Sun Peninsula Resort, Vietnam La Cigale Hotel, Qatar MGM Grand Las Vegas, USA Pan Pacific Perth, Australia Sun City Resort, South Africa The Venetian Macao

La Réserve Group

Palacina The Residence & The Suites, Kenya

WORLD'S LEADING HOTEL PENTHOUSE 2020

Pine Cliffs Residence, a Luxury Collection Resort, Portugal

Royal Penthouse @ Mandarin Oriental Jumeira, Dubai, UAE WINNER Maestro Suite @ The Dolder Grand, Zürich, Switzerland Penthouse Suite @ Beverly Wilshire, A Four Seasons Hotel, USA Penthouse Suite @ Fairmont San Francisco, USA

Premier Residences Phu Quoc Emerald Bay, Vietnam Stanford Residences Victoria Harbour, Hong Kong The Address Downtown Dubai, UAE The Residences @ Las Ventanas al Paraíso, A Rosewood Resort, Mexico The Residences at Leopard Beach Resort & Spa

The Yuluxe Sheshan, Shanghai, A Tribute Portfolio Hotel, China

Penthouses @ Kempinski Hotel & Residences Palm Jumeirah, Dubai, UAE

WORLD'S LEADING HOTEL LOYALTY PROGRAMME 2020

Royal Penthouse Suite @ Al Faisaliah Suites, Riyadh, Saudi Arabia

The Ritz-Carlton, Fort Lauderdale, Florida, USA

Marriott Bonvoy WINNER

Sultan Suite @ Çırağan Palace Kempinski Istanbul, Turkey

W Doha Hotel & Residences, Qatar

ALL - Accor Live Limitless

The Residences at Mandarin Oriental, Bodrum, Turkey

The Tryall Club, Jamaica

www.worldtravelawards.com

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BEST IN TRAVEL

INTERVIEW

HARRY THEOCHARIS MINISTER OF TOURISM, GREECE Having taken a top title at the annual World Travel Awards Grand Final, Best in Travel here chats with Greek minister of tourism, Harry Theocharis, to find out how it feels to have won.

Best in Travel: Congratulations on your recognition as the World’s Leading Tourist Board at the World Travel Awards.

How does it feel to have won?

Harry Theocharis: It is a great honour and a recognition of the hard work we did this season, under very strenuous circumstances, risk and uncertainty.

This year proved the opposite of that expected, the most difficult season for global tourism in the last decade.

MARTIN BROMLEY

My goal as minister of tourism in Greece, from the beginning of the pandemic crisis, was to ensure that our country will open to tourists with safety.

Safeguarding the health of tourists as well as of locals has been and will continue to be our number one priority as we are now preparing for the recovery season of 2021.

Thanks to our coordinated efforts and the strategy that Greece followed, we welcomed more than six million foreign visitors during a very short fourmonth season, and everyone went home healthy and safe.

Our vision for 2021 is to remain a top safe destination, offering unique experiences to visitors.

BiT: How useful are the World Travel Awards when it comes to promoting Greece to a global hospitality audience?

HT: Visibility built on results and effectiveness such as the World Travel Awards offer is now more than ever a powerful tool in promoting our destination.

Thank you for awarding our organisation for the successful efforts in safely opening Greece to tourism during 2020.

This recognition ignites our will and commitment to offer visitors a unique and safe travel experience in 2021.

BEST IN THE WORLD

BiT: It has been a challenging year for hospitality across Europe and, indeed, around the world. What do you think caught the eye of voters at this difficult time?

BiT: Does the prospect of a vaccine for Covid-19 inspire confidence in the Greek tourism sector that the journey back to normality can begin as we look to 2021?

HT: Undoubtedly Greece did a very good job in handling the health crisis caused by the pandemic.

HT: We expect 2021 to be a year of recovery, as people more than ever have the desire to travel.

Our government’s pre-emptive lockdown strategy early on and the meticulous measures and protocols that we put in place in order to open the country to tourism paid off.

In practice, as actual visitors enjoyed their stay safely in Greece, this also significantly enhanced our country’s brand image as a top global destination.

It is no coincidence that this year Greece returned to the top-five global tourism brands according to Ipsos survey, among 50 countries.

To make this desire and actual decision, several factors need to combine: the vaccine and possible effective medication, financial recovery of the markets and of course a common set of rules for travelling, at least within Europe, clear to everyone and agreed by all the stakeholders.

From our side, we are working closely with all the bodies pushing towards this direction, as it is the only viable option if we want tourism to make a comeback in 2021.

Greece is at the forefront of this effort and I am confident that

next year will be a recovery season for our tourism and a safe, rewarding season for our visitors.

MORE INFORMATION The Greek National Tourism Organisation (GNTO) is a public body under the supervision of the ministry of tourism.

It is considered the governmental board for the promotion of tourism in Greece.

Its main mission is to develop and promote the Greek tourism product through the implementation of promotional tourism campaigns both in Greece and abroad.

Find out more at www.gnto.gov.gr

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING HOTEL ROOFTOP RESTAURANT & BAR 2020 Sky Bar and Sirocco @ lebua at State Tower, Thailand WINNER 12th Knot @ Sea Containers London, England CÉ LA VI Dubai @ Address Sky View Hotel, UAE City Space @ Swissôtel Krasnye Holmy Moscow, Russia High Note SkyBar @ Aria Hotel Budapest, Hungary LAVO Italian Restaurant & Rooftop Bar @ Marina Bay Sands, Singapore Radio @ ME Madrid Reina Victoria, Spain Radio Rooftop Bar @ ME London, England SKY BAR BY SEEN @ Tivoli Avenida Liberdade Lisboa, Portugal SkyLounge Amsterdam @ DoubleTree by Hilton Amsterdam Centraal Station, Netherlands Terrat @ Mandarin Oriental, Barcelona, Spain

WORLD'S LEADING HOTEL SERVICE AWARD 2020

Presidential Opera Suite @ InterContinental Sydney, Australia

Fairmont Dubai, UAE WINNER

Presidential Suite at The Bellagio Las Vegas, USA

Four Seasons Hotel George V, Paris, France Sofitel Dubai Downtown, UAE The Beverly Hills Hotel, United States The Savoy, United Kingdom

WORLD'S LEADING HOTEL SUITE 2020 The Royal Bridge Suite @ Atlantis The Palm, Dubai, UAE WINNER Four Bedroom Over Water Pool Residence @ Vakkaru Maldives Grace Bay Penthouse Suite @ Grace Bay Club, Turks & Caicos Grau Suite @ Sofitel Legend Santa Clara Cartagena, Colombia

Roof Garden Suite @ Conrad Algarve, Portugal Royal Etihad Suite @ Conrad Abu Dhabi Etihad Towers, UAE Royal Suite @ Burj Al Arab Jumeirah, UAE Royal Suite @ SIGNIEL Seoul, South Korea Royal Suite @ The St. Regis Saadiyat Island Resort, Abu Dhabi San Clemente Suite @ San Clemente Palace Kempinski Venice, Italy The Grand Penthouse @ Garza Blanca Preserve Reort & Spa, Mexico The Ritz-Carlton Suite @ The Ritz-Carlton Grand Cayman

Imperial Suite @ Sofitel Fiji Resort & Spa

The Ritz-Carlton Suite @ The Ritz-Carlton, Tokyo, Japan

Katara Royal Suite @ Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan, Italy

The Royal Suite @ The Plaza, New York, USA

Kohinoor Suite @ The Oberoi Udaivilas, India

Vertigo & Moon @ Banyan Tree Bangkok, Thailand

Nelson Mandela Platinum Suite @ Saxon Hotel, Villas and Spa, South Africa

WATR @ 1 Hotel South Beach, USA

Palace Suite @ Emirates Palace, UAE

Zeta Bar @ Hilton Sydney, Australia

Palladio Suite @ Belmond Hotel Cipriani, Italy Penthouse Suite @ Belmond Copacabana Palace, Brazil

Ty Warner Penthouse @ Four Seasons Hotel New York

WORLD'S LEADING HOTEL VILLA 2020 Royal Blu Mansion @ Mykonos Blu Grecotel Exclusive Resort, Greece WINNER Conrad Royal Oceanview Pool Villa @ Conrad Koh Samui, Thailand Royal Villa @ Sharq Village & Spa, Qatar Selman Villa @ Selman

Nominees listed alphabetically E&OE

BEST IN THE WORLD

Marrakech, Morocco Villa Sofia @ Forte Village Resort, Italy

WORLD'S LEADING HOTEL 2020 Armani Hotel Dubai, UAE WINNER Burj Al Arab Jumeirah, UAE Çırağan Palace Kempinski Istanbul, Turkey

Swissôtel Quito, Ecuador

WORLD'S LEADING ICONIC TOURIST BRIDGE 2020

The Oberoi Beach Resort, Mauritius

Golden Bridge @ Sun World Ba Na Hills, Vietnam WINNER

The Ritz-Carlton, Riyadh, Saudi Arabia

Capilano Suspension Bridge, Canada

Sofitel Legend Santa Clara Cartagena

WORLD'S LEADING ICE HOTEL 2020 ICEHOTEL, Sweden WINNER

Coco Reef Resort & Spa, Tobago

Arctic SnowHotel, Finland

Conrad Abu Dhabi Etihad Towers, UAE

Hotel of Ice, Romania

Conrad Maldives Rangali Island Conrad New York Downtown, USA Fairmont Mount Kenya Safari Club, Kenya

Henderson Waves Bridge, Singapore Panorama Langkawi, Malaysia Sky Walk Suspension Bridge, Costa Rica Tolerance Bridge, Dubai Water Canal, UAE

Hôtel de Glace, Canada Snowhotel Kirkenes, Norway

WORLD'S LEADING ICONIC HOTEL 2020 Hotel de la Coupole M'Gallery, Vietnam WINNER

WORLD'S LEADING INHOUSE HOTEL MAGAZINE 2020 Four Seasons Magazine WINNER

Claridge's, England

Collect Magazine, Dorchester Collection

Raffles Singapore

Conrad Magazine

Hotel de la Coupole M'Gallery, Vietnam

The Beverly Hills Hotel, United States

Maradiva Magazine

InterContinental Melbourne The Rialto, Australia

The Peninsula Hong Kong

The Waldorf Astoria Magazine

Four Seasons Hotel Mexico City Grand Fiesta Americana Coral Beach Cancun, Mexico

Jumeirah Al Naseem, UAE Jumeirah Al Qasr at Madinat Jumeirah, UAE JW Marriott Essex House New York, USA JW Marriott Hotel Lima, Peru La Mamounia, Morocco Mandarin Oriental, Hong Kong

The Plaza, New York, United States The Ritz Paris, France The Taj Mahal Palace, India

WORLD'S LEADING ICONIC TOURIST ATTRACTION 2020

Millbrook Resort, New Zealand

Sun World Ba Na Hills, Vietnam WINNER

Raffles Singapore

Blue Lagoon, Iceland

Royal Mansour, Morocco

Old Havana, Cuba

Selman Marrakech, Morocco

Walt Disney World, USA

Rotana Magazine Under The Banyan Tree Magazine

WORLD'S LEADING INFLIGHT DUTY FREE CONCESSIONAIRE 2020 Inflight Sales Group WINNER 3Sixty Flemingo International gategroup

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BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING INFLIGHT MAGAZINE 2020 Up Magazine (TAP Air Portugal) WINNER

Fiji

Taveuni Palms Resort, Fiji

Hawaii

Te Manava Luxury Villas & Spa, Cook Islands

Holbox Island, Mexico Jamaica

The St. Regis Bora Bora Resort, French Polynesia

American Way (American Airlines)

Maldives

FijiTime (Fiji Airways)

Saint Lucia

Índico (LAM - Mozambique Airlines)

Sardinia, Italy

Kia Ora Magazine (Air New Zealand)

Seychelles

WORLD'S LEADING LANDMARK HOTEL 2020

Siargao, Philippines

Raffles Singapore WINNER

Paradise - the in-flight magazine of Air Niugini

Sicily, Italy

Armani Hotel Dubai, UAE

Turks & Caicos Islands

Sawubona (South African Airways)

Zanzibar, Tanzania

Belmond Copacabana Palace, Brazil

Wings of Oman (Oman Air)

WORLD'S LEADING ISLAND RESORT 2020

WORLD'S LEADING INTEGRATED TOURISM GROUP 2020

Pullman Timi Ama Sardegna, Italy WINNER

TUI Group WINNER Cox & Kings CWT HNA Aviation & Tourism Sunweb Group Transat UNIGLOBE Travel (South Asia)

WORLD'S LEADING ISLAND DESTINATION 2020 Madeira Islands WINNER Ambergris Caye, Belize Bali, Indonesia

Mauritius

Anantara Kihavah Maldives Villas Le Méridien Bora Bora, French Polynesia Likuliku Lagoon Resort Fiji Maradiva Villas Resort & Spa, Mauritius

Four Seasons Hotel George V, Paris Grand Forest Metsovo, Greece Makkah Clock Royal Tower, A Fairmont Hotel, Saudi Arabia Mandarin Oriental Hyde Park, England Radisson Royal Hotel, St. Petersburg, Russia Rixos Premium Dubai SIGNIEL Seoul, South Korea The Dorchester, England

The Westin Dragonara Resort, Malta

The Peninsula Paris, France

Vila Baleira Resort

WORLD'S LEADING ISLAND VILLAS 2020

Barbados Bora Bora, French Polynesia

Baros Maldives

Cook Islands

Bungaraya Island Resort, Malaysia

Crete, Greece

Burj Al Arab Jumeirah, UAE

Pullman Sanya Yalong Bay Villas and Resort, China

The Villas at AYANA Resort, Bali, Indonesia WINNER

Cozumel, Mexico

W Maldives

qualia, Australia

Nominees listed alphabetically E&OE

The Imperial New Delhi, India The Plaza, New York, USA The Ritz London, England The Ritz Paris, France

WORLD'S LEADING LANDMARK RESORT 2020 Atlantis The Palm, Dubai, UAE WINNER Atlantis, Paradise Island, Bahamas

BEST IN THE WORLD

Marina Bay Sands, Singapore Sun City Resort, South Africa The Venetian Macao

WORLD'S LEADING LARGE SHIP CRUISE LINE 2020 Norwegian Cruise Line WINNER Carnival Cruise Line Crystal Cruises Cunard

WORLD'S LEADING LIFESTYLE HOTEL 2020

Rixos Premium Bodrum, Turkey

Rixos Premium Dubai, UAE WINNER

Wyndham Resort Torquay, Australia

The L Resort, Thailand

Armani Hotel Dubai, UAE

WORLD'S LEADING LOW-COST AIRLINE CABIN CREW 2020

Conrad Seoul, South Korea Faena Hotel Miami Beach, Florida, USA Four Seasons Hotel at The Surf Club, USA

AirAsia WINNER Air Arabia easyJet

Hôtel des Arts Saigon, MGallery Collection

fastjet

Hotel Indigo Lower East Side New York

flydubai

Pestana CR7 Lisboa, Lifestyle Hotel, Portugal

JetBlue

Princess Cruises Regent Seven Seas Cruises

Rixos Premium Göcek, Turkey

kulula.com

Royal Caribbean International

V Hotel Dubai, Curio Collection

by Hilton

Mango

W Doha Hotel & Residences, Qatar

Ryanair

MSC Cruises P&O Cruises

WORLD'S LEADING LEISURE RESORT 2020 Mriya Resort & Spa WINNER Atlantis The Palm, Dubai, UAE Casa de Campo, Dominican Republic Forte Village Resort, Italy

W Muscat, Oman W New York Union Square, USA

WORLD'S LEADING LIFESTYLE RESORT 2020

flynas Jetstar Airways

Norwegian Southwest Airlines West Air

WORLD'S LEADING LOW-COST AIRLINE 2020 AirAsia WINNER

Rixos The Palm Dubai Hotel & Suites, UAE WINNER

Air Arabia

An Lam Saigon River, Vietnam

easyJet

Conrad Algarve, Portugal

fastjet

Costa d'Este Beach Resort, Florida, USA

flydubai

EPIC SANA Algarve Hotel, Portugal

JetBlue

London

Hotel Indigo Bali Seminyak Beach

Norwegian

Los Angeles

LUJO Art&Joy Hotel, Turkey

New York

Mission Hills Haikou, China

Hyatt Regency Sharm El Sheikh Resort, Egypt

WORLD'S LEADING LIFESTYLE DESTINATION 2020 Miami Beach WINNER Dubai

Paris

flynas Jetstar Airways Ryanair Southwest Airlines West Air

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Approachable team & informal onboard atmosphere

Low polluting marine engines – 80% emissions reduction2

For more information and to book, please contact your preferred wholesaler, or Aurora Expeditions on: Toll Free: 1 800 826 8150, email info@aurora-expeditions.com or visit aurora-expeditions.com *Terms & Conditions apply. Valid on select ship voyages only. Offer is valid on new bookings which must be booked and deposited by January 26th 2021. Promotion is subject to availability at the time of booking and capacity controlled. The promotion is only available in conjunction with the back to back voyage discount or the loyalty program offer, and not available with any other offer.

The promotion can be withdrawn at any time and is not redeemable for cash. Normal booking terms & conditions apply - visit www.aurora-expeditions.com/terms-and-conditions 1 Versus larger ships that operate rotated landings. 2 Compared to old tier 1 engines.

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING LUXURY ALL SUITE HOTEL 2020 Burj Al Arab Jumeirah, UAE WINNER Elounda Peninsula All Suite Hotel, Greece Grand Velas Riviera Nayarit, Mexico Hotel 101 Park House Suites & Spa, Colombia Hotel Plaza Grande, Ecuador Raffles Makkah Palace, Saudi Arabia Resorts World Sentosa Crockfords Tower, Singapore Saint Andrews Gramado, Brazil Tower Club at lebua, Thailand

WORLD'S LEADING LUXURY BEACH & LIFESTYLE RESORT 2020 LUJO Art&Joy Hotel, Turkey WINNER Concorde De Luxe Resort, Turkey Hacienda Tres Rios Resort, Spa & Nature Park, Mexico Hard Rock Hotel Cancun, Mexico Hotel La Gemma dell'Est, Zanzibar, Tanzania Hyatt Ziva Cancun, Mexico Pestana Porto Santo All Inclusive, Portugal Radisson Blu Beach Resort, Milatos Crete, Greece

Sandals Grenada

InterContinental Osaka, Japan

The Westin Golf Resort & Spa, Playa Conchal – All-Inclusive, Costa Rica

Pestana Palace Lisboa, Portugal

WORLD'S LEADING LUXURY BEACH RESORT 2020 Emirates Palace, Abu Dhabi, UAE WINNER Anantara Rasananda Koh Phangan Villas, Thailand Forte Village Resort, Italy Four Seasons Resort Koh Samui, Thailand Hotel du Cap-Eden-Roc, France InterContinental Bali Resort, Indonesia InterContinental Danang Sun Peninsula Resort, Vietnam

Swissôtel Krasnye Holmy Moscow, Russia The H Hotel Dubai, UAE The Ritz-Carlton, Dubai International Financial Centre, UAE The St. Regis Doha, Qatar The Westin Beijing Financial Street, China Tower Club at lebua, Thailand Trident, Gurgaon, India

WORLD'S LEADING LUXURY CAR RENTAL COMPANY 2020 Sixt Luxury Cars WINNER AAA Luxury & Sport Car Rental

Palazzo Versace, Australia

Be Luxury Dubai

Pine Cliffs Resort, a Luxury Collection Resort, Portugal

Beverly Hills Car Rental

Sani Resort, Greece Six Senses Zighy Bay, Oman The Ocean Club, a Four Seasons Resort, Bahamas

Prestige Luxury Rentals

WORLD'S LEADING LUXURY CHAUFFEUR SERVICE 2020 Sixt Ride WINNER

WORLD'S LEADING LUXURY BUSINESS HOTEL 2020 InterContinental Grand Stanford Hong Kong WINNER Al Faisaliah Hotel, Saudi Arabia

Rixos Bab Al Bahr, UAE

Conrad Abu Dhabi Etihad Towers, UAE

Rixos Premium Belek, Turkey

Conrad Bangkok, Thailand

Sandals Grande St. Lucian, St. Lucia

Fairmont Dubai, UAE

Nominees listed alphabetically E&OE

Brunel Carey International Tristar Worldwide

WORLD'S LEADING LUXURY CITY HOTEL 2020 Conrad Abu Dhabi Etihad Towers, UAE WINNER Conrad Istanbul Bosphorus, Turkey

BEST IN THE WORLD

Conrad Seoul, South Korea Swissôtel Krasnye Holmy Moscow The Address Downtown Dubai, UAE The Chatwal, a Luxury Collection Hotel, New York City, USA The Oberoi, Dubai, UAE Tower Club at lebua, Thailand Waldorf Astoria Bangkok, Thailand

WORLD'S LEADING LUXURY CITY RESORT 2020 Rome Cavalieri, A Waldorf Astoria Hotel, Italy WINNER Conrad London St. James, United Kingdom Grosvenor House, a Luxury Collection Hotel, Dubai, UAE Mandarin Oriental Jumeira, Dubai, UAE Mandarin Oriental, Bangkok, Thailand Park Hyatt Sydney, Australia Royal Mansour, Morocco

Park Hyatt Abu Dhabi Hotel and Villas, UAE Porto Zante Villas & Spa, Greece The Oberoi Beach Resort, Al Zorah, UAE

Mriya Resort & Spa WINNER InterContinental Danang Sun Peninsula Resort, Vietnam Madinat Jumeirah Resort, UAE Maradiva Villas Resort & Spa, Mauritius

Jannah Hotels & Resorts WINNER Al Khozama Shaza Hotels

WORLD'S LEADING LUXURY FAMILY RESORT 2020 JA Beach Hotel, UAE WINNER Forte Village Resort, Italy InterContinental Bali Resort, Indonesia InterContinental Phu Quoc Long Beach Resort, Vietnam Mriya Resort & Spa

WORLD'S LEADING LUXURY HALAL HOTEL 2020 Shaza Al Madina, Saudi Arabia WINNER Angel’s Marmaris, Turkey InterContinental Jeddah, Saudi Arabia Khalidiya Palace Rayhaan by Rotana, Abu Dhabi, UAE

Pine Cliffs Resort, a Luxury Collection Resort, Portugal Resorts World Sentosa - Festive Hotel, Singapore Rixos Premium Belek, Turkey Sani Resort, Greece Sun City Resort, South Africa

WORLD'S LEADING LUXURY GREEN RESORT 2020

Le Méridien Al Khobar, Saudi Arabia Rosewood Jeddah, Saudi Arabia

WORLD'S LEADING LUXURY HONEYMOON RESORT 2020 Vakkaru Maldives WINNER Amangiri, USA

Sani Resort, Greece WINNER

WORLD'S LEADING LUXURY FAMILY RESORT & VILLAS 2020

WORLD'S LEADING LUXURY HALAL HOTEL & RESORT BRAND 2020

Casa de Uco Vineyard & Wine Resort, Argentina El Mangroove, Autograph Collection, Costa Rica Six Senses Yao Noi, Thailand Six Senses Zil Pasyon, Seychelles Taj Exotica Resort & Spa, India

Four Seasons Resort Bora Bora, French Polynesia InterContinental Danang Sun Peninsula Resort, Vietnam One&Only Reethi Rah, Maldives Sugar Beach, A Viceroy Resort, St. Lucia The Chedi Muscat, Oman The St. Regis Langkawi, Malaysia

www.worldtravelawards.com

There are moments in life when we appreciate what really matters; moments that all we need is to lay back and entrust ourselves into the care of people we can call our own.

Let yourself go in a safe hideaway where you can truly slowdown in your own space, enjoy intimate moments in your own privacy, relish unique views and authentic experiences in your own comfort.

YOUR SUNSET IS OUR VIEW YOUR COMFORT IS OUR PURPOSE YOUR DESIRE IS OUR PLEASURE

Oia, Santorini, Greece www.santomaris.gr #santomarisoia #yourownisland

BEST IN TRAVEL

INTERVIEW

SRIKANTH DEVARAPALLI EMERALD MALDIVES RESORT & SPA SRIKANTH DEVARAPALLI

Having been recognised as among the best in the business by voters at the World Travel Awards, Best in Travel chats with Srikanth Devarapalli, general manager at Emerald Maldives Resort, to discover more about the property.

Best in Travel: Congratulations on your recognition as the World’s Leading New Resort by voters at the World Travel Awards. How does it feel to have won?

BiT: Having opened in late 2019, the resort has taken its place at the top table of hospitality in record time. What is it that caught the eye of voters?

Srikanth Devarapalli: We are elated and humbled to have won this year, especially in this tumultuous year.

SD: The owners and the chief operating officer, Aldo Scarapicchia, of Emerald had a great vision since the inception of the property.

On behalf of the partner and chief operating officer of Emerald Collection, Aldo Scarapicchia, and the entire team of Emerald Maldives we would like to thank all our guests, partners and the World Travel Awards Team for supporting us.

We wanted to provide the best luxury all-inclusive experience for our guests and our passionate team members always offer personalized experiences that represent the Emerald spirit and aim to leave a lasting memorable impression.

BEST IN THE WORLD

We are also a member of Leading Hotels of the World and our guests can expect high standards and service while staying at Emerald Maldives Resort & Spa. BiT: As a new resort, do trophies and titles of this kind help get the message out to luxury travellers from around the world?

SD: Absolutely – while choosing luxury destinations guests would consider many factors and having great reviews and awards gives confidence to them.

This award means a lot to all of us and this recognition will surely delight the team and motivate them to continue delivering their incomparable excellent service.

BiT: How would you describe the mood in Maldivian tourism currently? Does news of a potential vaccine lead to hope for a more normal year in 2021?

SD: The mood is very positive and being the first country to reopen the borders for tourism certainly helped to revive the market.

The ministry of tourism did great job in handling the pandemic situation.

Being an island destination with one island one resort concept there is no other place in the world which is safer than Maldives.

Next year will be one of the best years for Maldivian tourism and we are receiving fantastic number of bookings for the first quarter of 2021..

MORE INFORMATION Emerald Maldives Resort & Spa is developed by the Emerald Collection, an Italian company renowned for its construction and management of luxury allinclusive resorts across east Africa, the Caribbean and the Indian Ocean.

The new five-star, deluxe allinclusive resort in the Maldives officially opened in December last year.

Located in the Raa Atoll, the resort is surrounded by 1.5 kilometres of soft white sand and boasts 120 luxurious villas, both contemporary and tropical in design, divided into 60 beach villas and 60 overwater villas.

Find out more at www.emerald-maldives.com

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING LUXURY HOTEL & RESIDENCES 2020 The Address Downtown Dubai, UAE WINNER Conrad Abu Dhabi Etihad Towers, UAE Grosvenor House Suites by Jumeirah Living, England Grosvenor House, a Luxury Collection Hotel, Dubai, UAE The Ritz-Carlton, Fort Lauderdale, USA W Doha Hotel & Residences, Qatar

WORLD'S LEADING LUXURY HOTEL APARTMENTS 2020 Sofitel Dubai The Palm Luxury Apartments WINNER Anantara The Palm Dubai Resort, UAE Arjaan by Rotana Dubai Media City, UAE JA Oasis Beach Tower, Dubai, UAE Mandarin Oriental Bodrum Apartments, Turkey Novo Resort The Residence Luxury Apartments by Barceló, Spain

WORLD'S LEADING LUXURY HOTEL BRAND 2020 Four Seasons Hotels and Resorts WINNER Conrad Hotels & Resorts Dorchester Collection Jumeirah Mandarin Oriental Hotel Group

Oberoi Hotels & Resorts Oetker Collection One&Only Resorts

The Producer Villa @ The Bodrum by Paramount Hotels & Resorts, Turkey

Raffles Group

The Residence @ The George Christchurch, New Zealand

The Luxury Collection Hotels & Resorts

The Royal Residence @ Jumeirah Vittaveli, Maldives

WORLD'S LEADING LUXURY HOTEL PENTHOUSE 2020 The Royal Suite 3 Bedroom Penthouse Suite @ The St. Regis Saadiyat Island Resort, Abu Dhabi, UAE WINNER Cove Penthouses @ Blue Waters Resort & Spa, Antigua Iniala Penthouse @ Iniala Beach House, Thailand

Villa Sofia @ Forte Village Resort, Italy Villa Two @ Ellerman House, South Africa

WORLD'S LEADING LUXURY HOTEL 2020 Grosvenor House, a Luxury Collection Hotel, Dubai, UAE WINNER Belmond Reid's Palace, Portugal

Superior 4 Bedroom Penthouse @ Kempinski Hotel & Residences Palm Jumeirah, UAE

Burj Al Arab Jumeirah, Dubai, UAE

WORLD'S LEADING LUXURY HOTEL VILLA 2020

Conrad Algarve, Portugal

Fleming Villa @ GoldenEye, Jamaica WINNER Bai Bac Bay Villa @ InterContinental Danang Sun Peninsula Resort, Vietnam Beach Garden Villa @ One&Only Royal Mirage, Dubai Grand Riad @ Royal Mansour, Morocco John Jacob Astor Estate @ The St. Regis Maldives Vommuli Resort Royal Villa @ Kempinski Hotel & Residences Palm Jumeirah, UAE The Magnificent Villa Sunset @ Casa del Mar, Mykonos, Greece

Nominees listed alphabetically E&OE

Conrad Abu Dhabi Etihad Towers, UAE Conrad Bangkok, Thailand Emirates Palace Abu Dhabi, UAE Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan, Italy InterContinental Jakarta Pondok Indah, Indonesia Lotte Hotel St. Petersburg Rosewood Jeddah, Saudi Arabia Saxon Hotel, Villas and Spa, South Africa SIGNIEL Seoul, South Korea The Chatwal, a Luxury Collection Hotel, New York City, USA The Dorchester, England The Langham, Melbourne, Australia

BEST IN THE WORLD

The Peninsula Hong Kong The Peninsula Paris, France

The St. Regis Bora Bora Resort, French Polynesia

The Twelve Apostles Hotel & Spa, South Africa

The Villas at AYANA Resort, Bali, Indonesia

Villa Rosa Kempinski Nairobi, Kenya

W Maldives

Waldorf Astoria Beverly Hills, USA

WORLD'S LEADING LUXURY LEISURE RESORT 2020

WORLD'S LEADING LUXURY ISLAND RESORT 2020 The St. Regis Maldives Vommuli Resort WINNER Banwa Private Island, Philippines

WORLD'S LEADING LUXURY PRIVATE VILLA 2020

Conrad Algarve, Portugal WINNER Anantara Bophut Koh Samui Resort, Thailand AYANA Resort and Spa Bali, Indonesia

Grand Resort Lagonissi, Greece

Emperors Palace, South Africa

Pacific Resort Aitutaki, Cook Islands Sailrock Resort, Turks & Caicos Taveuni Palms Resort, Fiji The Oberoi Beach Resort, Mauritius Velaa Private Island, Maldives

WORLD'S LEADING LUXURY ISLAND VILLAS 2020 Baros Maldives WINNER Bungaraya Island Resort, Malaysia qualia, Australia

Laucala Island, Fiji Velaa Private Island, Maldives

Emirates Palace, Abu Dhabi, UAE

Maradiva Villas Resort & Spa, Mauritius

Four Seasons Maldives Private Island at Voavah The Brando, French Polynesia

COMO Cocoa Island, Maldives JW Marriott Venice Resort & Spa, Italy

Cheval Blanc Randheli, Maldives

WORLD'S LEADING LUXURY LODGE 2020 Silvan Safari, South Africa WINNER

Villa iZulu @ Thanda Safari, South Africa WINNER 6-Bedroom Villa @ Grootbos Private Nature Reserve, South Africa The Cove, Indonesia Villa Sheherezade, Croatia

WORLD'S LEADING LUXURY RESORT & VILLAS 2020 Jumeirah at Saadiyat Island Resort, Abu Dhabi, UAE WINNER

&Beyond Mnemba Island Lodge, Tanzania Huka Lodge, New Zealand

Dunas Douradas Beach Club SA, Portugal

Lake Okareka Lodge, New Zealand

Hotel La Manga Club Principe Felipe, Spain

Safari Lodge, Ulusaba Private Game Reserve, South Africa

InterContinental Danang Sun Peninsula Resort, Vietnam

Zulu Camp at Shambala Private Game Reserve, South Africa

Maradiva Villas Resort & Spa, Mauritius Mriya Resort & Spa

WORLD'S LEADING LUXURY PRIVATE ISLAND RESORT 2020

Taveuni Palms Resort, Fiji

North Island, Seychelles WINNER

Te Manava Luxury Villas & Spa, Cook Islands

Banwa Private Island, Philippines

Park Hyatt Abu Dhabi Hotel and Villas, UAE Porto Zante Villas & Spa, Greece Six Senses Zighy Bay, Oman The Oberoi Beach Resort, Al Zorah, UAE

www.worldtravelawards.com

ARBATAXPARK.COM

Let the amazing nature surprise you!

ARBATAX PARK RESORT, WINNER OF:

2020

2020

Italy's Leading Eco

Europe's Leading Eco

Resort

Resort

2020

Via Capri 49/B, 08048 ARBATAX - OGLIASTRA - SARDINIA | +39 0782 690590

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING LUXURY RESORT 2020

WORLD'S LEADING LUXURY SPORTS & VILLA RESORT 2020

WORLD'S LEADING LUXURY TOUR OPERATOR 2020

Cheval Blanc Randheli, Maldives

Casa de Campo, Dominican Republic WINNER

Nirvana Travel & Tourism WINNER

Forte Village Resort, Italy

Abercrombie & Kent

Cornelia Diamond Golf Resort & Spa, Turkey

Four Seasons Resort Nevis, West Indies

Abercrombie & Kent China

Emirates Palace, UAE

Half Moon, Jamaica

Hey Hey Maldives Pvt LTD

La Manga Club, Spain

OV Holidays

Four Seasons Resort Dubai at Jumeirah Beach, UAE WINNER

Fairmont Zimbali Resort, South Africa InterContinental Danang Sun Peninsula Resort, Vietnam Mandarin Oriental, Marrakech, Morocco Meliá Braco Village, Jamaica The St. Regis Maldives Vommuli Resort

WORLD'S LEADING LUXURY SAFARI COMPANY 2020 Abercrombie & Kent WINNER &Beyond Sabi Sabi Singita

Rhino Africa

WORLD'S LEADING LUXURY SUITES HOTEL 2020 Tower Club at lebua, Thailand WINNER Al Faisaliah Suites, Riyadh, Saudi Arabia

WORLD'S LEADING LUXURY TRAIN 2020 Rocky Mountaineer WINNER Belmond Andean Explorer Belmond British Pullman

Burj Al Arab Jumeirah, UAE

Belmond Hiram Bingham

Hotel Les Ottomans, Turkey

Deccan Odyssey

Jamaica Inn

Eastern & Oriental Express

Saxon Hotel, Villas and Spa, South Africa

Golden Chariot Maharajas’ Express Royal Canadian Pacific

WORLD'S LEADING LUXURY THEMED RESORT 2020

Wilderness Safaris

El Nido, Pangulasian Island, Philippines WINNER

WORLD'S LEADING LUXURY SAILING CRUISE COMPANY 2020

COMO Uma Ubud, Bali, Indonesia

Star Clippers WINNER

Namale Resort & Spa, Fiji

Seafarer Cruises

The Land Of Legends Kingdom Hotel, Turkey

Windstar Cruises

Adventures by Disney

JW Marriott Phu Quoc Emerald Bay, Vietnam

The Ranch at Rock Creek, USA

The Blue Train Tren Crucero Venice Simplon Orient-Express

WORLD'S LEADING LUXURY TRAVEL AGENCY 2020 Quintessentially Travel WINNER Black Tomato cazenove+loyd Nomad Hill Scott Dunn

Nominees listed alphabetically E&OE

BEST IN THE WORLD

WORLD'S LEADING LUXURY VILLA BEACH RESORT 2020 Maradiva Villas Resort & Spa, Mauritius WINNER Amanpulo, Philippines

InterContinental Bali Resort, Indonesia InterContinental Danang Sun Peninsula Resort, Vietnam Likuliku Lagoon Resort Fiji

Jumby Bay Island, Antigua

San Clemente Palace Kempinski Venice, Italy

One&Only The Palm, Dubai, UAE

Waldorf Astoria Dubai Palm Jumeirah, UAE

Zaya Nurai Island, Abu Dhabi, UAE

WORLD'S LEADING LUXURY VILLA RESORT 2020 Zaya Nurai Island, Abu Dhabi, UAE WINNER Eagles Nest, New Zealand Elounda Beach Hotel & Villas, Greece Maradiva Villas Resort & Spa, Mauritius The Oberoi Beach Resort, Al Zorah, UAE The Ungasan Clifftop Resort, Indonesia Velaa Private Island, Maldives

WORLD'S LEADING LUXURY WEDDING RESORT 2020 JW Marriott Phu Quoc Emerald Bay, Vietnam WINNER Constance Ephelia, Seychelles Four Seasons Resort Mauritius at Anahita

WORLD'S LEADING MARINA RESORT 2020 W Abu Dhabi - Yas Island, UAE WINNER Atlantis, Paradise Island, Bahamas

Durban International Convention Centre, South Africa ExCeL London, England International Convention Centre Sydney (ICC Sydney), Australia Kenyatta International Convention Centre, Nairobi, Kenya Las Vegas Convention Center, USA Melbourne Convention and Exhibition Centre, Australia Montego Bay Convention Centre, Jamaica Qatar National Convention Centre

Emirates Palace Abu Dhabi, UAE Park Hyatt Jeddah, Marina Club & Spa, Saudi Arabia

Suntec Singapore Convention & Exhibition Centre The Convention Centre Dublin, Ireland

Scrub Island Resort, Spa & Marina, British Virgin Islands The Westin Dubai Mina Seyahi Beach Resort & Marina, UAE Wentworth by the Sea, A Marriott Hotel & Spa, USA

WORLD'S LEADING MEETINGS & CONFERENCE DESTINATION 2020 Madrid, Spain WINNER

WORLD'S LEADING MEETINGS & CONFERENCE CENTRE 2020 Dubai World Trade Centre, Dubai, UAE WINNER

Abu Dhabi, UAE Bogotá, Colombia Dubai, UAE Durban, South Africa Guayaquil, Ecuador

Abu Dhabi National Exhibition Centre - ADNEC, UAE Ágora Bogotá Convention Center, Colombia

Las Vegas, Nevada, USA Melbourne, Australia Paris, France San Jose, Costa Rica

Four Seasons Resort Seychelles

Berlin ExpoCenter City, Germany

Grand Resort Lagonissi, Greece

Costa Rica Convention Center

Seoul, South Korea Singapore

www.worldtravelawards.com

Rent safely from the World’s Leading Car Rental Company 2020.

Whether renting from home or traveling out of town, travel safely and confidently knowing you’re the first in a freshly sanitised vehicle.

At Hertz, we seal every car after an enhanced cleaning process.

Thanks again to all of you for voting us #1!

© 2020 Hertz System, Inc. All Rights Reserved. CS1336495

SAINT PETERSBURG: A Saint Petersburg is an open-air museum. It is rightfully considered to be one of the most beautiful cities in the world, with its historic area being a UNESCO's World Heritage site.

Every meter of urban space breathes with history and is ready to tell and show tourists a lot of interesting facts.

Long regarded as Russia’s premier cultural hub, the city offers an endless array of artistic thrills that span over 200 museums and world-class ballet, opera and classical music.

But the city does not live in the past. Visitors might be surprised by its contemporary edge and modern developed infrastructure, which makes it accessible and attractive to tourists from all over the world.

Saint Petersburg is also a host to various national and international events you do not want to miss.

Whether to transform the city into one big shining stage at annual Festival of Light or to attend major international congresses such as Global Space Exploration Conference (GLEX-2021) — brought to the city by a member of unique Ambassadors program led by the local Convention Bureau — visitors will find Saint Petersburg as a place of hospitality and entertainment.

To make visitors feel even more welcome, Saint Petersburg became the first city in Russia joining the international WTTC program for safe tourism – Safe Travels. For tourists, this sign is a guarantee that the services provided by city tourism organizations meet the requirements of sanitary hygienic standards and safety standards.

N OPEN-AIR MUSEUM And with a new electronic visa launching from January 2021, visiting Saint Petersburg will be even easier as the process of applying for a visa to Russia will be greatly simpliďŹ ed.

Saint Petersburg OďŹƒcial City Guide: visit-petersburg.ru

by

Photos by Pavel Demichev

After implementation foreign nationals from 52 countries will be able to obtain the visas through the simple online application system. A single e-visa allows foreigners to remain in Russia for up to 16 days and will be valid for 60 days from the day of issuance.

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING MEETINGS & CONFERENCE HOTEL 2020 One World Hotel, Malaysia WINNER Grand Resort Lagonissi, Greece Hilton Diagonal Mar Barcelona, Spain

WORLD'S LEADING NATURE DESTINATION 2020

Isla Bella Beach Resort, Florida

Oman WINNER

Premier Village Ha Long Bay Resort, Vietnam

Australia Brazil Chile Costa Rica

Jumeirah Emirates Towers, Dubai, UAE

Ecuador

JW Marriott Hotel Lima, Peru

Nepal

MGM Grand Las Vegas, USA

Norway

Ria Park Hotel & Spa, Portugal

Portugal

Sandton Sun, South Africa

Reunion Island

WORLD'S LEADING MOST EFFICIENT LOWCOST AIRLINE 2020

WORLD'S LEADING NEW HOTEL 2020

Mexico

easyJet WINNER

Address Sky View, UAE WINNER

Air Arabia

AC Hotel Kingston, Jamaica

AirAsia

CIRQA - Relais & Châteaux, Peru

flydubai flynas JetBlue Jetstar Airways kulula.com Mango Norwegian Ryanair Southwest Airlines West Air

Lefay Resort & SPA Dolomiti, Italy

WORLD'S LEADING ONLINE TRAVEL AGENCY FOR RESPONSIBLE TOURISM 2020 bookdifferent.com WINNER Responsible Travel TripZero

WORLD'S LEADING ONLINE TRAVEL AGENCY 2020 Ctrip WINNER agoda Almosafer Booking.com CheapOAir

Conrad Hangzhou, China

ebookers.com

Conrad New York Midtown

eDreams

Palazzo Doglio, Italy

Expedia

The Houghton Hotel, South Africa

FlightSite

The Ritz-Carlton, Perth, Australia

Opodo

WORLD'S LEADING NEW RESORT 2020

Priceline.com

Emerald Maldives Resort & Spa WINNER

Travel.co.za

Cabrits Resort & Spa Kempinski Dominica

Travelstart

Nominees listed alphabetically E&OE

Flyin.com Orbitz Rovia Travelocity Tuniu

BEST IN THE WORLD

WORLD'S LEADING PALACE HOTEL 2020

Paladar y Tomar

Al Bustan Palace, a RitzCarlton Hotel, Oman WINNER

Sydney Luxury Cruise

Caesars Palace Las Vegas, Nevada, USA Çırağan Palace Kempinski Istanbul, Turkey Emirates Palace Abu Dhabi, UAE San Clemente Palace Kempinski Venice, Italy The Palace of the Lost City, South Africa

Song Saa Private Island, Cambodia

Pure Cruise New Zealand

The Brando, French Polynesia Velaa Private Island, Maldives

Tigger 2

WORLD'S LEADING PRIVATE JET CHARTER 2020

WORLD'S LEADING PRIVATE GAME RESERVE 2020 Shambala Private Game Reserve, South Africa WINNER

ATSA

Shamwari Game Reserve, South Africa

Deer Jet

Wolwedans Dunes Lodge & Dune Camp, Namibia

Aurora Expeditions WINNER

WORLD'S LEADING PRIVATE ISLAND RESORT 2020

Lindblad Expeditions

NetJets Privé Jets Sino Jet | 华龙航空

Oceanwide Expeditions Polar Cruises

Amanpulo, Philippines

Poseidon Expeditions

Azura Quilalea Private Island, Mozambique

TravelWild Expeditons

MN Aviation Private Jet Charter

JA Enchanted Island Resort, Seychelles WINNER

Quark Expeditions

American Jet Asia Jet

Londolozi Private Game Reserve, South Africa

WORLD'S LEADING POLAR EXPEDITION OPERATOR 2020 Antarctica21

Royal Jet WINNER

Bawah Reserve, Indonesia

Skytime Jets SVG Air

WORLD'S LEADING PRIVATE JET COMPANY 2020 Sino Jet | 华龙航空 WINNER

Waterproof Expeditions

Chapwani Private Island, Zanzibar

American Jet

White Desert

COMO Cocoa Island, Maldives

Asia Jet

Zegrahm Expeditions

Desert Islands Resort & Spa by Anantara, UAE

ATSA

WORLD'S LEADING PRIVATE CRUISE COMPANY 2020

Fregate Island Private, Seychelles

NetJets

Kamalame Cay, Bahamas

Privé Jets

AllinBlusive Ltd WINNER

Laucala Island, Fiji

Royal Jet Group

Crystal Charters

Skytime Jets

Edge Charter

Le Taha'a Island Resort & Spa, French Polynesia

Infinity Sails

Over Yonder Cay, Bahamas

Deer Jet

www.worldtravelawards.com

Madrid, making business a pleasure Its hospitality, its infrastructure, the way it’s so easy to successfully combine work and play... All of these factors make Madrid one of the top capital cities for MICE tourism and the world’s leading Meetings & Conference destinations, according to World Travel Awards.

N

ot only is Madrid one of the most welcoming cities in the world, it also boasts modern infrastructures like Adolfo Suárez Madrid-Barajas Airport, a constantly expanding -

matched artistic heritage. acy spanning the entire history of mankind through the centuries. Particularly noteworthy is the Paseo del Arte, or Art Walk, a one-kilometrelong stretch that is home to the Prado, the Reina well as to a number of other historic institutions and monuments.

Turn your business meetings into something special, because Madrid knows how to make business a pleasure.

Retiro Park

Madrid Convention Bureau (MCB) collaborates with 200 companies with the common aim of promoting Madrid. It offers its services to parties interested in holding their meetings or incentive trips in Madrid, making their job easier and working with them to ensure their events are a success.

Thyssen-Bornemisza Museum

info.mcb@esmadrid.com · www.esmadrid.com/mcb · Follow us on LinkedIn

Gran Vía

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING PRIVATE JET TRAVEL EXPERIENCE 2020 Universal Aviation WINNER Jet Aviation Jetex Signature Flight Support

WORLD'S LEADING REGIONAL AIRPORT 2020 Van Don International Airport, Vietnam WINNER Chubu Centrair International Airport, Japan Denver International Airport, United States Gimpo International Airport, South Korea King Shaka International Airport, Durban, South Africa London City Airport, United Kingdom Salalah Airport, Oman

WORLD'S LEADING RESIDENTIAL RESORT 2020 Al Nakhla Residential Resort, Saudi Arabia WINNER Cumbre del Sol Residential Resort, Spain Four Seasons Resort Los Cabos, Mexico Montage Laguna Beach, United States Zadún a Ritz-Carlton Reserve, Mexico

WORLD'S LEADING RESORT & SPA 2020 Le Royal Méridien Beach Resort & Spa, UAE WINNER ANA InterContinental Beppu Resort & Spa, Japan InterContinental Presidente Cozumel Resort Spa, Mexico JW Marriott Phu Quoc Emerald Bay, Vietnam Layana Resort & Spa, Thailand Rancho Valencia Resort & Spa, USA

WORLD'S LEADING RESORT ARCHITECTURE DESIGN 2020 ANA InterContinental Beppu Resort & Spa, Japan WINNER Atlantis Sanya, China Bvlgari Resort Dubai, UAE

Meliá Hotels & Resorts Westin Hotels & Resorts

WORLD'S LEADING RESORT DESIGN 2020 Jumeirah Al Naseem, UAE WINNER Amanemu, Japan Amanpuri, Thailand Four Seasons Resort Koh Samui, Thailand Jumeirah at Saadiyat Island Resort, Abu Dhabi, UAE JW Marriott Los Cabos Beach Resort & Spa, Mexico Mandarin Oriental Jumeira, Dubai, UAE Ritz Carlton Langkawi, Malaysia Rosewood Phuket, Thailand

Capella Ubud, Indonesia

Six Senses Zil Pasyon, Seychelles

InterContinental Danang Sun Peninsula Resort, Vietnam

The Oberoi Beach Resort, Al Zorah, UAE

The Chedi Luštica Bay, Montenegro

The St. Regis Maldives Vommuli Resort

WORLD'S LEADING RESORT BRAND 2020

WORLD'S LEADING RESORT RESIDENCES 2020

One&Only Resorts – Winner Conrad Hotels & Resorts

Jumeirah Zabeel Saray Royal Residences, Dubai, UAE WINNER

Fairmont Hotels & Resorts

Baros Residence, Maldives

Four Seasons Hotels and Resorts

Kempinski Hotel & Residences Palm Jumeirah, Dubai, UAE

InterContinental Hotels & Resorts

Residences @ Aleenta Hua Hin Resort & Spa, Thailand

Jumeirah

The Mansions @ Bvlgari Resort Bali

Banyan Tree Hotels & Resorts

Mandarin Oriental Hotel Group

Nominees listed alphabetically E&OE

BEST IN THE WORLD

The St. Regis Saadiyat Island Resort, Abu Dhabi, UAE

WORLD'S LEADING RESORT 2020 Forte Village Resort, Italy WINNER Atlantis The Palm, Dubai, UAE

WORLD'S LEADING RETREAT 2020

Wanda Reign on the Bund, China

Gaia Retreat & Spa, Australia WINNER COMO Cocoa Island, Maldives Mysk Kingfisher Retreat, UAE Naman Retreat, Vietnam

WORLD'S LEADING SAFARI DESTINATION 2020 Kenya WINNER Botswana

Bvlgari Resort Bali, Indonesia

Niraamaya Retreats Surya Samudra, Kovalam, India

Casa de Campo, Dominican Republic

Plantation Villa, Sri Lanka

South Africa

Samahita Retreat, Thailand

Tanzania

Four Seasons Resort Bali at Sayan, Indonesia InterContinental Fiji Golf Resort & Spa, Fiji

Namibia

Uganda

W Maldives

Zambia Zimbabwe

One&Only Le Saint Géran, Mauritius

WORLD'S LEADING RIVER CRUISE COMPANY 2020

Pacific Resort Aitutaki, Cook Islands

American Cruise Lines WINNER

Sandals Barbados

Aqua Expeditions

Sandals Royal Barbados

DouroAzul

Sun City Resort, South Africa

Flotilla Radisson Royal, Moscow

Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado, Peru

Jungle Experiences

Termas Papallacta, Ecuador

Sonesta Nile Cruises

Mahua Kothi Lodge, India

The Chedi Muscat, Oman

Uniworld Boutique River Cruise Collection

Pashan Garh, A Taj Safari Panna National Park, India

Viking River Cruises

Sal Salis Ningaloo Reef, Australia

The Grand Ho Tram Strip, Vietnam The St. Regis Bal Harbour Resort, Florida, USA The St. Regis Bora Bora Resort, French Polynesia Vakkaru Maldives Villa del Palmar Beach Resort & Spa at the Islands of Loreto, Mexico Walt Disney World Swan & Dolphin, USA

WORLD'S LEADING SAFARI LODGE 2020 Singita Sasakwa Lodge, Tanzania WINNER Four Seasons Safari Lodge Serengeti, Tanzania Greystoke Mahale, Tanzania Mahali Mzuri, Kenya

Sea Cloud Cruises

Zambezi Queen Collection

Thanda Safari Lodge at Thanda Safari, South Africa

WORLD'S LEADING RIVERFRONT HOTEL 2020

Ulusaba Private Game Reserve, South Africa

London Marriott Hotel County Hall, England WINNER InterContinental Amstel Amsterdam, Netherlands

www.worldtravelawards.com

BEST IN TRAVEL

INTERVIEW

THOYYIB MOHAMED MALDIVES MARKETING & PR CORPORATION Best in Travel: Maldives has been recognised with the top prize of World’s Leading Destination at the World Travel Awards this year, alongside trophies for Indian Ocean’s Leading Beach Destination, Indian Ocean’s Leading Cruise Destination and Indian Ocean's Leading Dive Destination. How does it feel to have won?

Thoyyib Mohamed: We are extremely proud and happy to have won these awards!

It feels like our marketing efforts and teamwork have paid off tremendously.

With the Maldives having claimed a number of top titles at the World Travel Awards, Best in Travel here catches up with Thoyyib Mohamed, managing director of the Maldives Marketing & PR Corporation, to discover how the trophies will help the recovery from Covid-19.

Together with the government, stakeholders and travel and tourism industry, we have always strived to achieve excellence, and this is what we have achieved right now.

We are looking at the result of our hard work and resilience.

Even during these unprecedented times, we have not stopped our work in trying to make sure that Maldives remains on the top of the most preferred tourist destinations in the world.

These awards are a testament to the love the world has for Maldives and we would like to express our sincere gratitude to everyone who has made it possible for us to have come this far.

BiT: How useful are the World Travel Awards trophies when it comes to promoting the Maldives to a global tourism market?

TM: World Travel Awards trophies are a testament to the love the world has for us, and also the hard work and resilience we have put into the marketing efforts over the years, especially this year. This is useful for us because it will highlight the fact that Maldives remains safe for travellers and is one of the most desired destinations in the world.

It is bound to give assurance to the global tourism market that Maldives is definitely a must-visit destination and that our services are impeccable, the luxury and the experiences we offer is boundless, and we carry a natural beauty like no other. We will most definitely be using the receival of this award in our future marketing campaigns and endeavours to make travellers dream of visiting the destination.

BiT: Having reopened to international tourists earlier this year, how has the Maldives been recovering from the impact of the Covid-19 pandemic?

TM: The spread of Covid-19 was widely spread in the great Male’ region only. Our small island nation’s unique geographical features, together with stringent measures in place, are our biggest advantages in combating the spread of Covid-19.

One of the first steps taken to curb the spread of the virus was closing our borders on March 27th.

However, after four months of border closure, Maldives once again reopened the borders to international tourists on July 15th.

BEST IN THE WORLD

Safety is the destinations top priority and already an impressive 94% of resorts in the Maldives have reopened for business, and several hotels, guest houses and liveaboards have resumed operation as well, all in line with the comprehensive Covid19 safe tourism guidelines and hygiene certification programme issued by the Maldivian ministry of tourism in June.

All resorts, guest houses and hotels situated in the island nation are required to take protective measures, ensuring the safety of tourists and staff working in the industry.. With these measures in place we are now ready and looking forward to welcoming back tourists to our beautiful country.

Since the reopening of the border, we have been witnessing a gradual increase in the number of tourist arrivals each passing month.

Tourists from different parts of the world are visiting Maldives to rediscover the beauty of this safe haven. According to the latest statistics by Maldives Immigration, a total of 56,541 tourists arrived after reopening of the borders. Majority of the tourists are from Russia and UAE, followed by the USA and UK. Other top arrival countries include Spain, Brazil, Germany, France, India, and Egypt.

As traveling to Maldives does not require quarantine or self-isolation of 14 days, it makes travel easily accessible. With the ease of travel restrictions and the extension of the negative PCR test for Covid-19 from 72 hours to 96 hours prior to arrival, we are hopeful that there will be a further increase in tourist arrivals.

The introduction of split stay is also an added incentive for tourists to visit different tourist establishments with prior approval as per the guidelines by the Ministry of Tourism. Though it will take time, we will hopefully reach a favourable level of tourist arrivals by the end of the year.

BiT: What activities can be expected from the Maldives Marketing & PR Corporation as we move into 2021 to ensure the market is fully recovered next year?

TM: With the remarkable milestone reached in 2019, we started off this year with high hopes but due to the Covid-19 pandemic, our marketing plans were disrupted and we had to come up with new tactics and shift to digital platforms to promote the destination.

Despite the many challenges, we have been working hard to ensure that we are a safe haven for travellers, and we are on a fast recovery path.

We have carried out numerous networking meetings between industry partners like airlines, tour operators, agents and online travel agents to explore what could be done together in the year ahead.

We have carried out over 356 different marketing activities in 22 global markets. 260 activities were carried out during this pandemic; some of these include fairs, webinars, FAM trips, online roadshows, outdoor campaigns, digital media campaigns and more.

We estimate over 18 carriers to fly into Maldives by the end of November with more to follow in the coming months and by 2021.

We are strategically focused on targeting all countries that have opened borders and are able to fly. In this regard, we have also developed an air travel bubble with India as well as the UK which enables more connectivity between the two countries.

We have also started a global media campaign focusing on ten key markets to promote the destination on various online and print media platforms, simultaneously.

Our main aim is to keep travellers dreaming of the destination and keep our destination presence

visible, which will ultimately increase travellers by next year. Hopefully, we will be able to reach pre Covid-19 numbers soon.

Different ideas were gathered during this unprecedented time and we are gearing up to face next year to explore new markets and try and come up with interesting marketing tactics to make this beautiful Maldives more visible for the potential travellers. We see massive growth for the upcoming year, and we believe we can reach the 2019 numbers.

We are confident that with our current marketing efforts and full support from the government, stakeholders and everyone in the tourism industry, we will be able to see a significant growth in tourist arrivals.

Our hope is to increase our efforts day by day and continue to work diligently to ensure that the market is fully recovered next year. Our marketing activities are quite successful, and we have received extreme support from our PR agencies from key markets as well.

We are very grateful for their support and cooperation in these trying times as well. Our aim is to work together with everyone to ensure full recovery!.

MORE INFORMATION Maldives Marketing & Public Relations Corporation is the government body mandated with the promotion of the country as a tourist destination.

The functions of the body encompass the full spectrum of marketing and public relations activities including research, surveys, master plans, campaigns, advertising and exposure through traditional media, public relations firms in other countries and the evolving new media.

Find out more at visitmaldives.com

LEADERS IN SUSTAINABILITY

The Thompson Okanagan Tourism Association is honoured to accept the World Responsible Tourism Award at the 2020 World Travel Awards

Credit: Destination BC/Hubert Kang

International recognition is integral in raising awareness around sustainable destination management, setting the standard for leadership.

The visitor economy of the Thompson Okanagan is rooted in the diversity and well-being of its natural spaces, as well as the people and communities calling the region home. We remain committed to continuously move forward, innovate and inspire with a holistic, all-encompassing approach to sustainability.

TOTABC.ORG

LEADERS IN SUSTAINABILITY

The Thompson Okanagan Tourism Association is honoured to accept the World Responsible Tourism Award at the 2020 World Travel Awards

Credit: Destination BC/Hubert Kang

International recognition is integral in raising awareness around sustainable destination management, setting the standard for leadership.

The visitor economy of the Thompson Okanagan is rooted in the diversity and well-being of its natural spaces, as well as the people and communities calling the region home. We remain committed to continuously move forward, innovate and inspire with a holistic, all-encompassing approach to sustainability.

TOTABC.ORG

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING SAFARI RESORT 2020 Four Seasons Safari Lodge Serengeti, Tanzania WINNER Fairmont Mara Safari Club, Kenya Fairmont Mount Kenya Safari Club Legend Golf & Safari Resort, South Africa Mara Serena Safari Lodge, Kenya Victoria Falls Safari Lodge, Zimbabwe

WORLD'S LEADING SEAPLANE OPERATOR 2020 Trans Maldivian Airways WINNER Hai Au Aviation Harbour Air Kenmore Air Seaborne Airlines Seawings Sydney Seaplanes

WORLD'S LEADING SERVICED APARTMENT BRAND 2020 Frasers Hospitality WINNER BridgeStreet Citadines Apart'hotel Meriton Suites

WORLD'S LEADING SERVICED APARTMENTS 2020

WORLD'S LEADING SMALL SHIPS CRUISE LINE 2020

Fraser Residence Orchard, Singapore WINNER

American Cruise Lines WINNER

Ascott Bonifacio Global City Manila, Philippines'

Quark Expeditions

Fraser Suites Singapore Fraser Suites Sydney, Australia Jannah Place Dubai Marina, UAE La Clef Champs-Elysées Paris, France Lawhill Luxury Apartments, South Africa Quest NewQuay, Australia

WORLD'S LEADING SHOPPING MALL HOTEL 2020 Address Dubai Mall, UAE WINNER Centara Grand & Bangkok Convention Centre at CentralWorld, Thailand JW Marriott Minneapolis Mall of America, USA Kempinski Hotel Mall of the Emirates Dubai, UAE Rosewood Abu Dhabi, UAE

WORLD'S LEADING SHOPPING MALL 2020 The Dubai Mall, UAE WINNER Central World, Thailand İstanbul Cevahir, Turkey

Oakwood

Mall of the Emirates, Dubai

Quest Apartment Hotels

Sunway Pyramid, Malaysia

The Ascott Limited

The Galleria, UAE

The Crest Collection

Yas Mall, UAE

Nominees listed alphabetically E&OE

Star Clippers

WORLD'S LEADING SPECIALIST CRUISE LINE 2020 Quark Expeditions WINNER Star Clippers Windstar Cruises

WORLD'S LEADING SPORTS ACADEMY 2020 Forte Village Resort, Italy WINNER Aspire Academy, Doha, Qatar Cascade Wellness Resort, Portugal Francisco Grande Hotel and Golf Resort, USA La Manga Club, Spain

WORLD'S LEADING SPORTS RESORT 2020 Forte Village Resort, Italy WINNER Casa de Campo, Dominican Republic Club Med Bali Desert Islands Resort & Spa by Anantara, Abu Dhabi, UAE JA Beach Hotel, Dubai, UAE La Manga Club, Spain Legend Golf & Safari Resort, South Africa

BEST IN THE WORLD

Pezula Resort Hotel & Spa, South Africa Thanyapura Health and Sports Resort, Thailand The Meydan Hotel, Dubai

WORLD'S LEADING SPORTS TOURISM DESTINATION 2020

Nepal

WORLD'S LEADING THEMED HOTEL 2020

Seychelles

Treehotel, Sweden WINNER

Tetepare, Solomon Islands

Chimelong Hengqin Bay Hotel, China

Dubai

WORLD'S LEADING THEME PARK RESORT 2020

ICEHOTEL, Sweden Panda Hotel, Hong Kong

Universal Orlando Resort, Florida, USA WINNER

WORLD'S LEADING THEMED RESORT 2020

Disneyland Paris, France Dubai Parks and Resorts, UAE

The Ranch at Rock Creek, USA WINNER

Dubai, UAE

LEGOLAND Windsor Resort, England

El Nido, Pangulasian Island, Philippines

Durban, South Africa

PortAventura World, Spain

Kazan, Russia

Resorts World Genting, Malaysia

Mercure Danang French Village Bana Hills, Vietnam

Abu Dhabi, UAE WINNER Auckland, New Zealand Beijing, China Doha, Qatar

London, England Los Angeles, California, USA Melbourne, Australia Miami, Florida, USA Moscow, Russia New York City, USA

Mykonos Riviera, Greece

Resorts World Sentosa, Singapore

Sofitel Dubai The Palm, UAE

Shanghai Disney Resort, China Tokyo Disney Resort, Japan

WORLD'S LEADING TOUR OPERATOR 2020

Walt Disney World, Florida, USA

Nirvana Travel & Tourism WINNER Abercrombie & Kent

Rio de Janeiro, Brazil

WORLD'S LEADING THEME PARK 2020

Adventures by Disney

Toronto, Canada

Ferrari World Abu Dhabi, UAE WINNER

dnata

Vancouver, Canada

Disneyland Paris, France

Enchanting Travels

LEGOLAND Billund, Denmark

Explora Caribe Tours

Shanghai Disney Resort, China

GO! Jamaica Travel

Sun World Ba Na Hills, Vietnam

Metropolitan Touring

Seoul, South Korea Tokyo, Japan

WORLD'S LEADING SUSTAINABLE TOURISM DESTINATION 2020 Sir Bani Yas Island, Abu Dhabi, UAE WINNER

Costa Rica Tour

Universal Studios Singapore

&Beyond Vamizi Island, Mozambique

Walt Disney World Florida, USA

Chumbe Island Coral Park, Tanzania

Warner Bros. World Abu Dhabi, UAE

Emirates Holidays

Pollman's Tours & Safaris Seychelles Travel TUI Group Vietravel Virgin Holidays

www.worldtravelawards.com

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BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING TOURISM DEVELOPMENT PROJECT 2020

WORLD'S LEADING TOURIST BOARD 2020

WORLD'S LEADING TRAVEL AGENCY 2020

Greek Ministry of Tourism / GNTO WINNER

Regency Travel & Tours WINNER

Dark Sky Alqueva, Portugal and Spain WINNER

Abu Dhabi Tourism & Culture Authority

Abercrombie & Kent China

Hoiana, Vietnam

Costa Rica Tourism Board

Club Travel

Yas Island, Abu Dhabi, UAE

Dubai Tourism

Costamar Travel

Ecuador Ministry of Tourism

Flight Centre

Hong Kong Tourism Board

Mundo Joven

Incredible India

Rovia

Jamaica Tourist Board

Simply Maldives Holidays

WORLD'S LEADING TOURIST ATTRACTION 2020 Intramuros, Philippines WINNER Acropolis, Athens, Greece Burj Khalifa, Dubai, UAE EPIC The Irish Emigration Museum Ferrari World Abu Dhabi Grand Canyon National Park, USA Great Wall of China

Kenya Tourism Board Maldives Marketing & Public Relations Corporation

Trails of Indochina Vietravel Virgin Holidays

Mexico Tourism Board

WORLD'S LEADING TRAVEL CLUB MEMBERSHIP 2020

Miami Beach Visitor and Convention Authority New Zealand Tourism Board

Ha Long Bay, Vietnam IMG Worlds of Adventure, UAE

ProColombia

Las Vegas Strip, Nevada, USA

PromPeru - Peruvian Tourism Board

Machu Picchu, Peru

Seychelles Tourism Board

Magic Kingdom Park, Walt Disney World Resort Florida, USA

South Africa Tourism

Mount Kilimanjaro, Tanzania

Tourism Fiji

Table Mountain, South Africa

Tourism Malaysia

Warner Bros. World Abu Dhabi, UAE

Trafalgar Travel

Mauritius Tourism Promotion Authority

Philippines, Department of Tourism

Taj Mahal, India

Allure Travel by CTM

Tourism Australia

AAA WINNER DreamTrips UNISON Travel Club

WORLD'S LEADING TRAVEL CLUB 2020 GEOSTAR WINNER AAA Beekman Managed Portfolio DreamTrips by Rovia The Globetrotters Club UNISON Travel Club

Turismo de Portugal Vietnam National Administration of Tourism VisitBritain

WORLD'S LEADING TRAVEL MANAGEMENT COMPANY 2020

VisitEngland

FCM Travel Solutions WINNER BCD Travel

Nominees listed alphabetically E&OE

BEST IN THE WORLD

CWT dnata Nirvana Travel & Tourism Omega World Travel Travel with Flair

Martinhal Sagres Beach Family Resort, Portugal Porto Zante Villas & Spa, Greece

Jamaica WINNER

Premier Village Phu Quoc Resort, Vietnam

Abu Dhabi Bali, Indonesia

UNIGLOBE Travel

WORLD'S LEADING UNDERWATER HOTEL RESTAURANT 2020

WORLD'S LEADING WEDDING DESTINATION 2020

Dubai

WORLD'S LEADING WATER PARK 2020

Mauritius

Yas Waterworld, UAE WINNER

Saint Lucia

Aquatopia Water Park, Vietnam

The Bahamas

Aquaventure Waterpark at Atlantis Sanya, China

WORLD'S LEADING WEDDING VENUE 2020

Ithaa Undersea Restaurant @ Conrad Maldives Rangali Island

Aquaventure Waterpark at Atlantis The Palm, Dubai, UAE

Alila Ubud, Bali WINNER

Sea @ Anantara Kihavah Maldives Villas

Beach Park, Brazil

Four Seasons Resort and Residences Anguilla

Disney's Typhoon Lagoon Water Park, Florida, USA

Ladera Resort, Saint Lucia

5.8 Undersea Restaurant @ Hurawalhi Island Resort, Maldives WINNER

Subsix @ Niyama Private Islands Maldives

WORLD'S LEADING VILLA COLLECTION 2020 Mantis Owners Collection WINNER

Lexis Hibiscus Port Dickson, Malaysia

Siam Park, Spain Waterbom Bali, Indonesia

Omni Scottsdale Resort & Spa at Montelucia, Arizona, USA

WORLD'S LEADING WATER VILLA RESORT 2020

Park Hyatt Sanya Sunny Bay Resort, China Vinpearl Resort & Spa Ha Long, Vietnam

Villa Plus

Four Seasons Resort Maldives at Kuda Huraa, Maldives WINNER

Vrbo

Baros Maldives

WORLD'S LEADING WELLNESS HOTEL 2020

Conrad Maldives Rangali Island, Maldives

Grandhotel Lienz, Austria WINNER

JA Manafaru, Maldives

Brenners Park-Hotel & Spa, Germany

James Villa Holidays

WORLD'S LEADING VILLA RESORT 2020 Round Hill Hotel & Villas, Jamaica WINNER Anantara The Palm Dubai Resort, UAE Eagles Nest, New Zealand Hilton Seychelles Northolme Resort & Spa, Seychelles

Lexis Hibiscus Port Dickson, Malaysia

Kamalaya Koh Samui, Thailand

Sun Aqua Vilu Reef, Maldives Taj Exotica Resort & Spa, Maldives The Sun Siyam Iru Fushi Maldives

Lefay Resort & Spa Lago di Garda, Italy Miraval Arizona Resort & Spa, USA The Dolder Grand, Switzerland

www.worldtravelawards.com

2020 World's Leading Island Destination

BEST IN TRAVEL

WORLD TRAVEL AWARDS GRAND FINAL 2020 WINNERS AND NOMINEES WORLD'S LEADING WELLNESS RESORT 2020

WORLD'S MOST ROMANTIC DESTINATION 2020

Le Méridien Koh Samui Resort & Spa, Thailand

Mriya Resort & Spa WINNER

Seychelles WINNER

One&Only Palmilla, Mexico

Anantara Villa Padierna Palace Benahavis Marbella Resort, Spain

Antigua & Barbuda

One&Only Royal Mirage, Dubai, UAE

Angsana Balaclava, Mauritius Forte Village Resort, Italy Jewel Paradise Cove Beach Resort & Spa, Jamaica Rixos Premium Saadiyat Island, UAE Rosewood Phuket, Thailand

WORLD'S LEADING WINE REGION HOTEL 2020 L'AND Vineyards, Portugal WINNER Bernardus Lodge & Spa, USA Capofaro, Italy Clos Apalta Winery & Lodge, Chile Hacienda Zorita Wine Hotel & Organic Farm, Spain Jackalope Hotel, Australia

Atacama Desert, Chile Bali, Indonesia Jamaica Jordan Maldives Mauritius Saint Lucia

Sandals Emerald Bay, Bahamas Sandals Grande Antigua Seabreeze Resort Samoa

Turks & Caicos Islands

Six Senses Yao Noi, Thailand

WORLD'S MOST ROMANTIC RESORT 2020 The St. Regis Bora Bora Resort, French Polynesia WINNER Amangiri, Utah, USA Anantara Lawana Koh Samui Resort, Thailand Anantara Medjumbe Island Resort, Mozambique

The Remote Resort, Fiji Islands

WORLD'S RESPONSIBLE TOURISM AWARD 2020 Thompson Okanagan Tourism Association WINNER Abu Dhabi Falcon Hospital Dark Sky Alqueva, Portugal and Spain Posada Amazonas Lodge, Peru

Baros Maldives

Twiga Tours

Belmond Miraflores Park, Peru

Vanilla Islands

Rosewood Castiglion del Bosco, Italy

Coco Plum Island Resort, Belize

Villa La Coste, France

Pezula Hotel, South Africa

Six Senses Ninh Van Bay, Vietnam

Charming Luxury Lodge & Private Spa, Argentina

Venissa, Italy

One&Only The Palm, Dubai, UAE

The Bahamas

Les Sources de Caudalie, France

The Vines Resort & Spa, Argentina

Monte Santo Resort, Portugal

Dunton Hot Springs, Colorado, USA InterContinental Danang Sun Peninsula Resort, Vietnam InterContinental Koh Samui Resort, Thailand

Nominees listed alphabetically E&OE

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