How To Delete XM Account: Delete Demo and Real Account

In the fast-paced world of online trading, traders often switch platforms, take breaks, or decide to exit the markets altogether. Whether you're moving on from trading or simply transitioning to another brokerage, deleting your XM account—both demo and real—is an essential step to safeguard your privacy, data, and financial history.

XM is one of the most well-known forex brokers globally, offering access to multiple trading instruments via MT4 and MT5. But despite its vast features and support, there may come a time when you decide to move on. This article is your ultimate step-by-step guide to deleting your XM demo and real account, permanently and properly.

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🚨 Why You Should Delete Your XM Account

Before diving into the "how," let's clarify the "why." There are valid, responsible reasons why traders choose to delete their XM accounts:

• ✅ You're switching to a different trading platform

• ✅ You're taking a long-term break or quitting trading

• ✅ You want to protect your financial data

• ✅ You're consolidating your accounts across fewer brokers

• ✅ You've created multiple demo accounts for testing

Regardless of the reason, it's important to go through the right procedure to ensure all your information is securely and permanently removed.

💡 Key Points to Know Before Deleting

Deleting an XM account isn’t something you can undo. It's permanent. Before initiating the deletion process, ensure you've taken these steps:

• 💸 Withdraw All Funds: Real accounts must have a zero balance.

• 📄 Download Trade History: For accounting, tax, or audit purposes.

• 🧾 Clear All Open Positions: Close all trades before submitting a deletion request.

• 🔐 Check Linked Services: Make sure there are no connected apps or automated scripts still running.

• 🧍‍♂️ Verify Your Identity: Be prepared to verify your identity if required.

🗑️ How To Delete XM Real Account (Live Trading Account)

Deleting a real account with XM involves a formal process. Unlike many modern platforms, XM does not offer a self-service account deletion button, so you’ll need to reach out to customer support manually. Here's a precise walkthrough:

Step 1: Log In and Close All Positions ⚖️

Before anything else, go into your MT4/MT5 platform or the XM Members Area. Close all trades, remove any stop loss/take profit scripts, and ensure that no orders are pending.

Step 2: Withdraw All Remaining Funds 💰

Once your trades are closed, withdraw all funds from your account. XM supports several withdrawal options like bank transfer, e-wallets, and credit cards. Make sure your balance is completely cleared to avoid processing issues.

Step 3: Contact XM Support 📧

XM handles account deletions through direct contact only. You’ll need to email their support team from your registered email address.

Email address: support@xm.com Subject Line: Request to Permanently Delete XM Real Account

Use this email template:

Body:

Dear XM Support, I am writing to formally request the permanent deletion of my XM real trading account registered under this email: [Your Email Address]. I have closed all positions and withdrawn all remaining funds. Please proceed with the complete closure and deletion of my account and associated data. Kindly confirm once the process is complete. Regards,[Your Full Name][Your Account Number][Country]

Step 4: Await Confirmation 🔄

XM support typically responds within 24–72 hours. They may ask for additional verification, such as an ID or account confirmation. Once confirmed, your account will be closed permanently.

🧪 How To Delete XM Demo Account

Demo accounts on XM are ideal for beginners or strategy testing. However, they can clutter your login list over time. Here's how to remove them:

Option 1: Request via Email 📮

The most definitive way to delete your XM demo account is through a direct email to support:

Email: support@xm.com Subject: Request to Delete XM Demo Account

Email Body:

Dear XM Team, I am requesting the deletion of my XM demo account registered with the following email: [Your Email Address]. Please proceed to remove this demo account and associated data from your records. Thank you. Sincerely,[Your Name]

Option 2: Let It Expire Automatically 💤

XM demo accounts usually expire after 90 days of inactivity. If you haven’t logged in for a while, the account may have already been deactivated. However, this does not guarantee full data removal, so contacting support is still the best method.

📦 What Happens After Account Deletion?

After you’ve successfully submitted your deletion request and received confirmation, the following will take place:

• 🔒 Access Disabled: You will no longer be able to log in to the XM Members Area or trading platforms with the deleted account.

• 🗃️ Data Retention: Due to financial regulations, XM may retain some of your data (such as trade records and identity verification) for up to 5–7 years for compliance purposes.

• 📬 Email Marketing May Continue: You might still receive newsletters or promotional emails unless you manually unsubscribe.

• 🔚 Account Cannot Be Recovered: Once deleted, your account ID and details are permanently removed from the platform.

🧼 Want All Your Data Removed? Request Full Erasure

If you want to go beyond account deletion and request a full erasure of personal data, you may be eligible to do so under privacy laws like the General Data Protection Regulation (GDPR) or data privacy rights in your region.

Send a formal request to XM’s data protection officer or support team.

Subject: Request for Complete Data Deletion Under GDPR

Body:

Dear XM Compliance Team, I am writing to request the full deletion of all my personal data from XM's systems under the applicable data protection regulations. This includes all documents, trading data, and identifiable records linked to my email: [Your Email Address]. Please confirm once this process has been completed. Regards,[Your Full Name][Registered Country][Account Number, if applicable]

This step ensures that your name, documents, and trading metadata are permanently removed from all internal systems, not just the trading platform.

🧩 Unlinking Connected Apps and Services

Before finalizing the account closure, check if you've connected any third-party platforms, trading bots, or analysis tools to your XM account. These should be manually unlinked:

• ❌ Disconnect EA (Expert Advisors) from MT4/MT5

• ❌ Remove login credentials from auto-trading apps

• ❌ Revoke API keys or integrations, if used

• ❌ Uninstall the XM mobile and desktop apps from your devices

This prevents any unauthorized activity and protects your trading data.

⚠️ Common Mistakes To Avoid

Here are the most frequent missteps traders make when trying to delete their XM accounts:

• 🚫 Forgetting to withdraw funds before requesting deletion

• 🚫 Leaving open positions that block the process

• 🚫 Using the wrong email address to contact support

• 🚫 Assuming inactivity equals deletion

• 🚫 Not confirming the process is complete

Take the extra time to verify every step is done correctly, especially when real funds and identity are involved.

🤔 Can You Reopen a Deleted XM Account?

No. Once your XM account is deleted, it cannot be reactivated. If you wish to return, you will need to register a brand-new account, go through verification again, and start from scratch.

Keep this in mind if you're thinking of leaving the platform temporarily. In that case, disabling or pausing your account might be a better option.🧪 How To Delete XM Demo Account

Demo accounts on XM are ideal for beginners or strategy testing. However, they can clutter your login list over time. Here's how to remove them:

Option 1: Request via Email 📮

The most definitive way to delete your XM demo account is through a direct email to support:

Email: support@xm.com Subject: Request to Delete XM Demo Account

Email Body:

Dear XM Team, I am requesting the deletion of my XM demo account registered with the following email: [Your Email Address]. Please proceed to remove this demo account and associated data from your records. Thank you. Sincerely,[Your Name]

Option 2: Let It Expire Automatically 💤

XM demo accounts usually expire after 90 days of inactivity. If you haven’t logged in for a while, the account may have already been deactivated. However, this does not guarantee full data removal, so contacting support is still the best method.

📦 What Happens After Account Deletion?

After you’ve successfully submitted your deletion request and received confirmation, the following will take place:

• 🔒 Access Disabled: You will no longer be able to log in to the XM Members Area or trading platforms with the deleted account.

• 🗃️ Data Retention: Due to financial regulations, XM may retain some of your data (such as trade records and identity verification) for up to 5–7 years for compliance purposes.

• 📬 Email Marketing May Continue: You might still receive newsletters or promotional emails unless you manually unsubscribe.

• 🔚 Account Cannot Be Recovered: Once deleted, your account ID and details are permanently removed from the platform.

🧼 Want All Your Data Removed? Request Full Erasure

If you want to go beyond account deletion and request a full erasure of personal data, you may be eligible to do so under privacy laws like the General Data Protection Regulation (GDPR) or data privacy rights in your region.

Send a formal request to XM’s data protection officer or support team.

Subject: Request for Complete Data Deletion Under GDPR

Body:

Dear XM Compliance Team, I am writing to request the full deletion of all my personal data from XM's systems under the applicable data protection regulations. This includes all documents, trading data, and identifiable records linked to my email: [Your Email Address]. Please confirm once this process has been completed. Regards,[Your Full Name][Registered Country][Account Number, if applicable]

This step ensures that your name, documents, and trading metadata are permanently removed from all internal systems, not just the trading platform.

🧩 Unlinking Connected Apps and Services

Before finalizing the account closure, check if you've connected any third-party platforms, trading bots, or analysis tools to your XM account. These should be manually unlinked:

• ❌ Disconnect EA (Expert Advisors) from MT4/MT5

• ❌ Remove login credentials from auto-trading apps

• ❌ Revoke API keys or integrations, if used

• ❌ Uninstall the XM mobile and desktop apps from your devices

This prevents any unauthorized activity and protects your trading data.

⚠️ Common Mistakes To Avoid

Here are the most frequent missteps traders make when trying to delete their XM accounts:

• 🚫 Forgetting to withdraw funds before requesting deletion

• 🚫 Leaving open positions that block the process

• 🚫 Using the wrong email address to contact support

• 🚫 Assuming inactivity equals deletion

• 🚫 Not confirming the process is complete

Take the extra time to verify every step is done correctly, especially when real funds and identity are involved.

🤔 Can You Reopen a Deleted XM Account?

No. Once your XM account is deleted, it cannot be reactivated. If you wish to return, you will need to register a brand-new account, go through verification again, and start from scratch.

Keep this in mind if you're thinking of leaving the platform temporarily. In that case, disabling or pausing your account might be a better option.

📌 Final Thoughts: Be In Control of Your Financial Footprint

Your trading account is part of your digital identity. Whether you’re moving on to a new broker, stepping away from the markets, or consolidating accounts, deleting your XM demo or real account is a wise and empowering step when done correctly.

Too many traders leave accounts open, thinking they’ll “come back later.” But doing so leaves your financial data, documents, and access points scattered across platforms. Don’t make that mistake.

If you're done, be decisive. Delete it. Own your trading journey.