B Corp Impact Report
INTRODUCTION
BespokeAdviceLimitedproudlybecomeaBCorpinDecember2022
AswenowmoveintoourthirdyearofBCorpCertificationitisimportantto reflectonourachievementsandbuildourplansforthefuturewiththeobjective ofmeetingourprimaryBCorpMission.
BCorpisadesignationconfirmingwearemeetingrigoroussocialand environmentalstandardsbasedonverifiedperformancecriteria,andthatweare strivingtoimproveyearonyear
AkeypartofourongoingcommitmenttoBCorpstandardsistransparency.Our corporategovernancestructurerequiresustobeaccountabletoall stakeholders OurperformanceagainstBLabstandardsismadepublicly availableandourannualimpactreportssummarisetheprogresswearemaking andprovideafocusforthecomingyear
Ourobjectiveisbuildtrustwithourclientsandthecommunitieswithinwhichwe operate,toattractandretainhighqualitystaff,dobusinesswithcompanieswho shareourvalues,andmaximiseourpositiveenvironmentalandsocietalimpact.
Wedonottakethiscommitmentlightly BeingaBCorpisoneofthe fundamentalbuildingblocksofBespokeAdviceLimited Itisconsideredinallthe decisionswemakeandwehaveanenthusiasticteamwhoseevalueinour missionandworktogethertohelpusdeliverourobjectives.
OUR MISSION
Touseourpositiontodriveconsumervalueandgenerate social,economic,andenvironmentalbenefitsinthelocal, national,andglobalcommunitiesinwhichweoperate.
Wewillseektomitigateanynegativeimpactsofour operationsandenhancethosethatcouldbebeneficialin theultimatehopeofleavingapositivesociallegacy.
OUR PRIORITIES
01.Environment
Institutepracticesthatpromoteenvironmental sustainability
02.Community
Delivercommunitybenefitsandraiselivingstandardsby promotingemploymentandeconomicsustainability
03.StaffWellbeing
Fosteremployeewellbeingandinclusiontocreate positiveworkingenvironmentswhereindividualscan thriveandallemployeesareengaged
04.ThirdSectorSupport
Buildthecapacityandsustainabilityofthevoluntaryand communitysectorthroughthepromotionofvolunteering andotherfinancialandnonfinancialsupport
05.ClientSupport
Supportandempowerclientstomakeinformedfinancial decisions,guidingthemthroughlife’smaineventsand enablingthemtorealisetheirfinancialgoals
OUR PLANS FOR 2024
01.Environment
ThroughtheSustainabilityTeam,investigatesourcing moreofourproductsfromBCorporsustainable businesseswhichshareourvalues
02.Community
Workmorecloselywithlocalbusinessesandsuppliers BuildconnectionswithotherBCorpBusinesses,locally andbeyond
03.StaffWellbeing
Assessthe‘addedvalue’ofourBCorpinitiativesand monitortheimpactthishasonrecruitmentandretention Seekstafffeedbackonworkplaceimprovements.
04.ThirdSectorSupport
Withthehelpofthesustainabilityteam,investigatemore fundraisingandvolunteeringopportunitiesinour community. Continuefinancialsupportofselected charities
05.ClientSupport
UseourConsumerDutyworkasabaseforthefuture developmentandcontinuousreviewofourclient processes
OUR PROGRESS
01.Environment
KeyIndicator Data/Outcome Activity/Project
Reduce/offsetCo2 emissions Continued partnershipwith Ecologi
Environmentallyaware useofconsumables
Reduceuseof consumables/use eco-friendly alternatives
70329tonnesofCo2eoffset (212.02inlastyear)* Funded33climateprojects 25referralsofotherbusinesses toEcologi.
Continuedofficecommitment torenewableenergy Focusonreducingconsumption eg reflectivewindowstickers
Useecofriendlyconsumables andcleaningproducts Encourageduseofonline templatestoreducepaperuse CurrentlyinvestigatingalocalB Corpstationaryprovider
OUR PROGRESS
02.Community
KeyIndicator
DeliverCommunity BenefitsbyPromoting Employment&Raising LivingStandards
Data/Outcome Activity/Project
Providingworkexperience andjobopportunitiesfor youngpeople
Providedworkexperiencefor3 localstateschoolchildren
Employedafurthermemberof thesupportteamwhoisour fourthfinancialplanning apprentice
Supportedexaminations-with2 ofourplannersnowchartered andoursecondapprentice qualifyingasafinancialplanner Ongoingcommitmenttopayall stafftheRealLivingWage SponsoredWorcestershireLaw SocietyAwardforTraineeofthe Year2024
Promotingourindustry andtheopportunities available
Highlightfinancial servicesasacareer choice,theimportanceof inclusionandbringingon youngtalent
ArticleinFTAdviserandPFSby oneofourcharteredapprentice graduatesdiscussingthe importanceofyoungplanners andwomenintheindustry
ArticleinFTAdviserbyoneofour newlyqualifiedchartered plannersdiscussingthefinancial servicescareerpath
StallatHerefordshire& WorcestershireBusinessExpo
Supportlocalbusinesses andworkwithother businesses/organisations whoshareourvalues
ForgelinkswithotherB Corpslocallyandwork closelywithlocal businessesandsuppliers
MemberofB3CountiesBCorp Group
MemberofHerefordshire& WorcestershireChamberof Commerce
Appointedlocaltherapistand currentlyinvestigatingalocalB Corpstationaryprovider
OUR PROGRESS
03.StaffWellbeing
KeyIndicator
Fosterwellbeingand providestaffwitha positiveworking environment
Data/Outcome Activity/Project
Undertakeawide rangeofactivitiesto ensureemployees areengagedwithB Corpinitiatives,feel supportedand valued
IntroducedWellbeingWednesday withalocaltherapist FamilydayatCirencesterPoloand otherteamsocialsincludinga mealtocelebratethe achievementsofteammembers Supportongoingprofessional developmentthroughgroup trainingandexamsupport-with14 furtherexamspassed Developmentof‘Sustainability Team’toinvestigateandenactB Corpinitiatives
Monthlyteammeetingstoshare dataandcompanyprogress NominatedstaffforProfessional AdviserAdministratoroftheYear andOutstandingcontributionto theIndustryAwards2025-both havebeenshortlisted Continuetobeanaccredited DisabilityConfidentemployerand RealLivingWageemployer
OUR PROGRESS
KeyIndicator Data/Outcome Activity/Project
Supportthevolunteering andcommunitysector throughcorporate volunteeringandother financialandnonfinancial support Corporate sponsorship, undertakerangeof volunteeringand fundraisingactivities
Volunteeringdaysorganisedinthe MalvernHillsandforthe WorcestershireWildlifeTrustbyour SustainabilityTeam Staffparticipatedinsponsored10k runsforStRichard’sHospiceand HurricaneRelief Transported5suitcasesofdonated suppliestoCarriacou Sponsoredandco-hosted Macmillancoffeemorning ChristmasWorcesterfoodbank andSalvationArmytoydonation collectionpointintheoffice Continuedcorporatesponsorship ofWorcestershireWildlifeTrust MetwithAlzheimersSocietyto discussvolunteerandfundraising opportunitiesforyearahead
OUR PROGRESS
KeyIndicator
Data/Outcome Activity/Project
Empowerclientstomake informedfinancial decisions Review,evaluateand amendprocessesto ensureweare meetingtheneeds ofclients. Continue tomeetthehighest professionaladvice standards
UndertookafullRAGanalysisof ourpropositionagainstthefour consumerdutyoutcomesof ConsumerSupport,Consumer Understanding,Products& ServicesandPrice&Value,aswell asGovernanceandCulture Improvementactionsraisedare nowbeingaddressed RenewalofCorporateChartered Status-asymboloftechnical competenceandcommitmentto professionalstandards MemberofPFSFinancial VulnerabilityTaskforce Allstaff receivevulnerabilitytrainingand wehavearrangedDementia Friendssessionswiththe AlzheimersSociety
OUR PLANS FOR 2025
01.Environment
Wemadesignificantinroadsinourfirstyearandwishtocontinue toinvestigatesustainablealternativesandmakechangeswhen appropriatereplacementsareidentified Continueoursupportof localenvironmentalcharities.
02.Community
Weareparticularlyproudofthesupportweprovideyoung peoplethroughourworkexperienceandapprenticeship program Wewillseektocontinueandextendthiswhere possible Weaimtobuildonexistingrelationshipswithlocaland fellowBCorpbusinesses
03.StaffWellbeing
Ourplanfor2024wastoassessthe‘addedvalue’ofourBCorp initiativesandmonitortheimpactthishasonrecruitmentand retention Thisiscurrentlydoneinformallybutwewillseekmore formalstafffeedback Wewillcontinuetoarrangesocialevents andsupportstaffintheirpersonaldevelopment.
04.ThirdSectorSupport
ContinuetosupporttheSustainabilityTeamresearchfundraising andvolunteeringopportunitiesinourcommunity Continue financialsupportofselectedcharitiesandconsiderexpansion.
05.ClientSupport
OurannualConsumerDutyassessmentcontinuestoprovideus withthestructuretoobtainrelevantMI,review,analyseandmake changestoourclientprocesses Weremaincommittedto CorporateCharteredstatusandaimtorenewin2025.
2024 HIGHLIGHTS
Fundraisingand Volunteeringactivitiesof ourSustainabilityTeam
01 03 02 04
Professional achievementsofour staff
Theopportunitiesand supportweprovideto youngpeople
PromotionofBCorp ethicsandourindustry inthenationalpress
English Mutual House 22, The Tything Worcester WR1 1HD
01905 954481 conversations@bespoke-advice.com
London Office 85 Gresham Street London
EC2V 7NQ
020 3727 4116 conversations@bespoke-advice.com
AsaCertifiedBCorporation,we’repartofagrowingglobalmovement dedicatedtousingbusinessasameansofmakingtheworldabetter place.WebelieveinlookingbeyondprofitanduseBespokeAdviceto improvethelivesofbothourclientsandouremployees,tobenefitand helpourcommunitiesandtoprotectandpreserveourbeautifulplanet.You canfundoutmoreabouttheBCorpmovementatwww.bcorporation.net.
Bespoke-AdviceLtd.IsauthorisedandregulatedbytheFinancialConductAuthority.FCAno.616019. Bespoke-AdviceLtdisregisteredasalimitedcompanyinEngland&Wales:08754524.RegisteredOffice: EnglishMutualHouse,22TheTything,WorcesterWR11HD.