On board with Lisa Carew

Operations Director at NMS Recruit, and a member of West Cheshire & North Wales Chamber of Commerce Focus Group.

Tell us a bit about yourself and your professional journey. What led you to this point in your career?

It’s hard to believe, but I’ve now spent over 30 years in the recruitment industry. I’ve had the privilege of working for a fantastic recruitment organisation earlier in my career, followed by 13 years running my own agency. That experience taught me so much, not just about business, but about people, and how rewarding it can be to create something from the ground up.

For the last eight years, I’ve been part of NMS Recruit as Operations Director. Throughout it all, my approach has always been relationship-led. I believe recruitment is about more than just filling roles, it’s about helping people make meaningful career moves and supporting businesses to grow in the right way.

I’ve also been a member of the West Cheshire & North Wales Chamber of Commerce for nearly 10 years, and it’s been a huge part of my professional life, helping me build relationships across the region.

As a member of the Board of Directors, what does your role entail?

I’m incredibly proud to have taken on the role of Chair of the Focus Group, and I’m loving it so far.

The Focus Group reflects our range of members, from SMEs to large companies, acting as a bridge between the Chamber’s members, the CEO, and the Board. Our job is to gather feedback, support new members, and help shape the Chamber’s future direction.

We’re also involved in planning the Annual Dinner and shortlisting process for the Chamber’s Business Awards, which is such a privilege! It’s inspiring to see the amazing work being done by organisations across the region.

How do you see the Chamber evolving in the next few years, and what role do you hope to play in that growth?

It’s no secret that we’re all operating in a challenging economic climate, but that’s when organisations like the Chamber matter the most. As Chair of the Focus Group, I see my role as helping to be a voice for the members, shaping events and initiatives that reflect the needs of our business community.

From a recruitment point of view, it’s also about supporting members through a tricky market. Hiring the right people has never been more important, and I’m passionate about helping Chamber members get that right so they can continue to grow and thrive.

What advice would you give to aspiring professionals who one day hope to take on leadership roles like yours?

The best advice I can give is simple: find something you genuinely enjoy and give it your all. Also, never stop challenging yourself and those around you. Growth doesn’t happen by playing it safe, so take the opportunities that scare you a little. You’ll be surprised what you’re capable of when you back yourself!

Beyond your work on the Board, what are your passions or interests outside of the professional sphere?

I’m a huge fan of horse racing, especially at Chester, and I try to get to Royal Ascot and other courses whenever I can. It’s a great mix of sport and socialising (often over a glass of fizz or an Aperol Spritz).

I also love spending time with my daughter, Emma, and catching up with friends. For me, balance is key. Work is a big part of my life, but making time to enjoy the other things I love is just as important.

Hiring the right people has never been more important, and I’m passionate about helping Chamber members get that right so they can continue to grow and thrive.