In this issue we feature our Business Regeneration and Skills Conference 17th June – SAVE THE DATE! help businesses with Security, Anti-Social Behaviour, Cyber and Trade Payments support. Our dedicated team of enforcement officers have a visible presence on Hounslow’s streets to crack down on fly-tipping and anti-social behaviour.
We showcase our Chambers success in business support, including awards for our team and a national government award for Export Services. We take a timeline look at our Chambers 50th Anniversary of uniting Hounslow before moving on to cover West
Enquiries
West London Chambers of Commerce Spring Grove House, West Thames College, London Road, Isleworth TW7 4HS
Tel: 07879 813817
Email: sallysmith@westlondonchambers.org.uk
Web: www.westlondonchambers.org.uk
London plus Business Awards, which are now open for our Chamber in Ealing, Hammersmith & Fulham and Hounslow. Our Big interview features Chamber member K4 Group, who are on target for growth, and our Patron Focus, Ian Whitehead of New London Education Trust (NLET), tells us how the Chamber has helped build meaningful relationships with local businesses.
We hope you enjoy this read.
Alan Rides
Chief Executive Officer, West London Chambers of Commerce
Publisher Ian Fletcher
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Media No. 2168
Published May 2026
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2026 WEST LONDON REGENERATION & SKILLS CONFERENCE
This two-part event is to mark the many developments across our three boroughs, Ealing, Hammersmith & Fulham and Hounslow. There will be plenty of opportunity for networking during the afternoon and over dinner time.
Wednesday, June 17th 2026 | 1:30pm - 9:30pm
Holiday Inn Brentford Lock, Commerce Rd, London TW8 8GA
Presentations | 1:30pm - 6:00pm
The afternoon starts with presentations from major developers and stakeholders in the boroughs outlining their vision. There will also be exhibition/stand space.
Drinks reception and dinner | 6:30pm - 9:30pm
The two parts of the event are separate, but you are able to attend both if you would like. Naturally, there is a cost involved for the gala dinner.
Pre-dinner drinks followed by a three course meal
Keynote speakers TBC
The following companies are supporting the event:
• Ackroyd Lowrie • Ajar Technology • Ballymore
• Hadley Group • Heathrow Airport Ltd
• Hounslow Council • Hounslow Highways
• Kingfisher SEC • NJ Holding
• Segro • West Thames College
“Thank you for another successful Regeneration Conference. As always, it was great to connect and listen to some really interesting presentations and it shows the depth of talent and brilliant projects in West London. Credit to you and all the team”
William Temple - Development Manager, Berkeley Homes
If you would like more information
please contact Sally Smith at sallysmith@westlondonchambers.org.uk or 07879 813817.
Scan the QR code for further information
Golden Mile London: From vision to delivery
The Golden Mile London has always been one of West London’s key business corridors and, located moments from Heathrow Airport, is uniquely positioned as a gateway connecting London to the world. Now, it’s entering a new phase with big ambitions and real progress on the ground.
The area is being reshaped into one of the UK’s Creative-Tech Innovation District, building on its strong base of creative and technology companies. Today, it already supports 37% of the UK’s broadcast media jobs, with major businesses like Sky, Warner Bros. Discovery, Pokémon and JCDecaux who are based within the Golden Mile, and is emerging as a key part of the WestTech Innovation Corridor.
Since launching its vision at MIPIM, Hounslow Council has made clear its ambition with its partners for the area, and this will be further showcased at the 2026 UK Real Estate and Inward Investment Forum (UKREiiF).
Key developments include:
• A clear vision for the Golden Mile London, strengthening investor confidence and international interest
• Progress on the West London Orbital rail scheme to improve connectivity
• Launch of the new West London Regional Park Partnership, with some funding already secured to create a new Regional Park linking waterways and over 500 hectares of green space in one park network served by a 13km trail
• Planning approvals secured for major schemes including 980 Great West Road, Gillette Studios and the London Motorsport Campus
• A growing number of projects moving from planning into delivery
A major part of this progress is the new Civic Agreement between the University of West London and Hounslow Council. This partnership puts skills, jobs and local opportunity at the centre of growth. It focuses on helping residents access education and training while ensuring businesses can find the skilled workforce they need. The agreement also supports wider goals around community wellbeing and reducing inequalities.
At the heart of this partnership is the planned Golden Mile London Skills and Innovation Hub. This will create a space where start-ups and growing businesses can develop while connecting directly with the university’s research, talent and facilities. It is designed to support both local entrepreneurs and global companies, helping to build a strong and sustainable innovation ecosystem. Alongside this, several major developments are beginning to take shape across the Golden Mile London. Hounslow Council’s Planning Committee recently approved plans for the transformation of the former GSK headquarters site at 980 Great West Road,
brought forward by Hadley Property Group. The scheme will create a major mixed-use neighbourhood destination with around 2,300 homes, 320,000 sq ft of commercial and community space and high-quality public realm linking to Boston Manor Park. Also approved was the London Motorsport Campus, adding new dimension to the area, combining technology, education and leisure in a single destination. Gillette Studios is soon to move into delivery, providing new world class studio space specialising in film, virtual production and digital content creation.
With the Mayor of London’s recent support for a major investment into a new West London Orbital rail link, the Golden Mile London will be one the UK’s most connected places and well positioned for enabling significant future economic growth.
As Hounslow Council prepares to take its message to UKREiiF, the story is clear – the Golden Mile London is no longer just a vision, it is becoming a reality, delivering strategic benefits for businesses, investors and local communities alike for years to come.
Image by Jason Hawkes
From certification to business culture
Why Cyber Essentials Plus matters even more after April 2026
by Michael Ramlakhan Chamber Patron Timeless IMS
Thirty days on from recognising the value of Cyber Essentials Plus, many West London organisations will be at a critical crossroads. Certification may be underway, achieved, or firmly on the roadmap, but as of 27 April 2026, the scheme itself has evolved.
And that shift reinforces an important truth: cybersecurity isn’t static, and neither is Cyber Essentials Plus.
A moving standard for a moving threat
The April 2026 updates reflect the reality businesses are facing every day, where attackers are faster, more targeted, and increasingly focused on common weaknesses in devices, cloud platforms, and unpatched systems.
The updated certification places sharper focus on:
• How well you manage and secure devices across your business.
• How clearly you control access to cloud services like Microsoft 365.
• How quickly and consistently you deal with vulnerabilities.
Put simply, the standard now mirrors how modern businesses operate.
Why this matters now
This is not just a routine update; it is a signal. It tells us that the baseline for “good enough” security has shifted. And for businesses across West London, that has immediate implications:
• Supply chains are tightening security expectations, especially for SMEs.
• Cyber insurance providers are scrutinising controls more closely.
• Clients are asking more informed questions about how their data is protected. If your security posture hasn’t evolved with the standard, you may already be falling behind without realising it.
What’s in it for your business?
This is where Cyber Essentials Plus moves from compliance to commercial value. Adapting to the updated standard helps your business:
• Win more business: Many contracts now require Cyber Essentials Plus, and stronger alignment with the updated standard builds trust faster.
• Reduce real-world risk: Better patching, tighter access control, and improved device management directly lower your chances of a breach.
The April 2026 updates reflect the reality businesses are facing every day, where attackers are faster, more targeted, and increasingly focused on common weaknesses in devices, cloud platforms, and unpatched systems.
Image by Stefan Coders from Pixabay
• Strengthen client confidence: You are not just certified, you are current.
• Support insurance and compliance: Meeting updated controls can positively impact cyber insurance eligibility and premiums.
• Avoid costly disruption: Fewer incidents mean less downtime, fewer operational headaches, and less reputational damage.
For growing SMEs, this is not theoretical, it is operational protection and commercial advantage rolled into one.
Beyond the badge - now more than ever
The 2026 changes highlight a key point: certification is a snapshot, not a guarantee.
What often trips businesses up is assuming that passing once means staying secure. Gaps reappear quickly when:
• Processes are not consistently followed.
• Staff fall back into old habits.
• New tools or systems are introduced without proper oversight.
The updated framework is designed to expose those gaps more clearly.
Turning updates into opportunity
Rather than treating the recent April changes as a hurdle, forward-thinking organisations are using them as a reset point.
A chance to ask:
• Do we really know who has access to our systems?
• Are we confident all devices are properly managed and secured?
• How quickly can we respond to a known vulnerability?
For example, many businesses discover during reassessment that unused accounts still have access to critical systems, or that updates are being delayed longer than expected. Fixing these is not just about passing, it’s about removing real exposure.
The culture gap becomes the risk gap
The updated standard makes one thing very clear - technology alone isn’t enough.
The difference between passing comfortably and struggling often comes down to behaviour:
• Are staff following security practices day-to-day?
• Do teams take ownership of security, or see it as “IT’s problem”?
• Is there confidence in spotting and reporting suspicious activity?
Cyber Essentials Plus sets the framework, but culture determines how effective it really is. Leadership sets the direction
With these changes, leadership plays an even bigger role.
Because many of the updated controls touch how the business operates, NOT just how systems are configured.
Cyber Essentials Plus was already a strong signal of trust. With the recent April 2026 updates, that signal carries even more weight. It now shows that your business isn’t just secure on paper but aligned with today’s risks.
Leaders who treat this as a business priority (not just an IT task) will see the biggest return:
• Better alignment across teams.
• Stronger consistency in how controls are applied.
• Greater resilience as the business grows. From compliance to confidence
Cyber Essentials Plus was already a strong signal of trust. With the recent April 2026 updates, that signal carries even more weight.
It now shows that your business isn’t just secure on paper but aligned with today’s risks.
And in a competitive, fast-moving region like West London, that’s the difference between keeping up and standing out.
Cyber Essentials isn’t something you achieve once, it’s something you prove every day.
Your Business Deserves a Proper Website
Chamber honoured with Mayor’s Recognition Award
Alan Rides, CEO and Sally Smith COO of the West London Chambers of Commerce, were honoured with a Mayor’s Recognition Award from Amy Croft, the Mayor of Hounslow.
Alan received the award in recognition of the “excellent work” the Chamber of Commerce does within the borough, specifically highlighting his work alongside the team and Chief Operating Officer, Sally Smith.
The recognition follows a trade mission to China and is part of ongoing efforts to deliver career and business growth opportunities in the region.
Sally Smith, COO of West London Chambers, is a key figure in the organisation, directing membership, events, and operations. Sally was previously awarded a Special Award for Services to Economic Development at the 2023 West London Business Awards.
The award coincides with Alan’s 10year anniversary and Sally’s 25-year anniversary at the Chamber.
Your award winning Chamber:
Fifty years plus one!
Business Associations in Chiswick have a long history with a commercial directory of 1826 listing 40 shops. The Chiswick Chamber of Commerce from which the CTA (Chiswick Traders Association) developed was founded in 1913.
Through the nineteenth and twentieth centuries these associations have striven to represent the interests of the business community and ensure that Chiswick is an amenable place for local people to do business. Membership of the CTA has climbed steadily to the present figure of 135 members. (source www.chiswickw4.com)
When Sally Smith started with Hounslow Chamber of Commerce back in 2001, the CTA was still in existence, led by Cole Manson, who used to run the Hayloft, a bespoke carpentry business.
Our timeline shows that West London Chambers of Commerce started life in 1908 as the Hounslow Tradesmens’ Association, which in 1909 was reconstituted as Hounslow Chamber of Commerce. Chiswick Chamber of Commerce, a separate entity was started in 1913. There was then a lull on the business organisation front until 1922 when Feltham Tradesmens’ Association was formed with eight years later reconstituted as Feltham Chamber of Commerce.
1n 1975 Chiswick Chamber of Commerce merged with Hounslow and District Chamber of Commerce and in 1979 the name The London Borough of Hounslow Chamber of Commerce was adopted. During the pandemic we took over Ealing Chamber of Commerce and Hammersmith & Fulham Chamber of Commerce and in 2022 we officially launched West London Chambers of Commerce.
Hounslow Chamber of Commerce has a chain of office, which was presented to Chiswick Chamber of Commerce in 1928 by Charles Mason in memory of his brother Dan Mason, Chairman 1913-1917 and President 1917- 1928. The chain of office for Feltham Chamber of Commerce was gifted to the Mayor of Hounslow quite some time ago.
The story goes that the Mason brothers founded the brand ‘Cherry Blossom’, which was a popular shoe polish make. The company was based on Chiswick roundabout. That area near Hogarth House was renowned for many orchards, hence the brand name Cherry Blossom, which morphed into Reckitt and Colman.
Since 1975 the Chamber has grown from a few hundred members to just over 2000 members today, and since our first employee in recent times (Sally) in 2001 has grown now to eight and provides services including business introductions, advice, training, networking events to its growing membership who enjoy its regular high-quality magazine!
The Chamber receiving the national award from Enterprising Britain for services to exporting.
Sally Smith receives a Special Award for Services to Economic Development at the 2023 West London Business Awards.
Photo by Stephen Johnson
Sally Smith and Alan Rides receive their awards from the Mayor of Hounslow, Amy Croft
K4 Group is on target for vision of growth
From providing security at Silverstone last summer
to ensuring huge fireworks displays go ahead without a hitch, K4 Group ensures events run smoothly and safely. Group CEO Arsalan Khan talks to Sarah Dale about the company’s plans for growth including expanding the medical and training arms of the business.
The leadership styles of Arsalan and Tamaryn Khan, who founded K4 Group in 2018, vary considerably, however, they are both laserfocused on growing the business.
“I would say I am calm, composed and at times, very laid-back and relaxed when it comes to leadership and allow people to do what they feel fit,” explains Arsalan.
“The team can make their own decisions and sometimes their own mistakes whilst Tami is
very much tripping by KPI goals and firm targets.”
The company started out as an events management and planning company providing security services to the public and private sectors.
When Covid hit the UK and the first lockdown occurred in March 2020, all events stopped overnight, and Arsalan admits they considered closing the business. Instead, they pivoted their resources, upskilled their team, and provided Covid marshalls for the NHS, retail stores and local businesses to maintain social distancing.
Events began to start up again and the security aspect of the business grew to cover a range of services, including manned/ static guarding, front of house and concierge, canine security services, gatemen and traffic marshalls, key holding, mobile security patrols, and alarm response, as well as providing events consultancy and planning. They now provide alarm response to 700 properties.
Next, they realised that it would be more beneficial for the company and clients if they brought the medical provision for events in-house and so K4 Medical was formed. They added a doctor and medic to the team, acquired Primary Ambulance Services, and
started providing a range of courses from door supervisors to first response emergency training.
On the events side, they have worked on some of the biggest events in the UK, including the Commonwealth Games in Birmingham (where they deployed 700 members of staff), the Queen’s funeral and manning the queue to visit the late monarch when she was lying in state at Westminster Hall (providing 400 staff members a day), and tours for big names in the music industry. Last summer, they supported Silverstone by providing more than 80 staff per day for five days; they provided 70-plus staff plus medical support for Bonfire Night in November for a crowd of 8,000 people; and 80-plus staff spread across London embankment for the fireworks show on New Year’s Eve.
“Our highlights of 2025 were attracting new clients while retaining existing clients and increasing our events hours,” he said.
“Our vision for 2026 and beyond is to continue to deliver the best level of experience possible to the client and their customers; to grow the business across all its departments; increase our hours; increase staff retention; and our priority is staff training to ensure they have all the necessary tools to succeed.
Our challenge is ensuring that we have quality over quantity to ensure we have the right calibre of staff for a specified role. To overcome this challenge, we have face-to-face integration with staff, we hold workshops and CPD days, and working alongside them allows us to note their strengths and weaknesses so we can support them better.”
K4 Group, which is the parent company of K4 Security, K4 Medical, K4 Training and K4 Global, has its head office in Hounslow with regional offices in Leeds, Peterborough and Cardiff and overseas offices in Pakistan and Turkey.
They are a SIA-approved contractor which now employs 71 managers and 60 administrative staff members and a freelance team of between 4,500 and 5,000 people. Out of 7,000 security firms in the UK, about 700 are part of the approved contractors list for the Home Office including K4, a fact Arsalan is extremely proud of.
“So 2026 is a big year for the Group to move forward on all fronts,” added Arsalan.
“We’ve completed work with our mobile services division looking after thousands of properties across Greater London for keyholding and Emergency Alarm Response.
“The Medical arm has grown with a new acquisition with Phoenix EMS, so we’re able to provide more services, more ambulances and a larger geographical area as Phoenix is based in Bournemouth.
“The Training arm has always been strong with our online platform being at the forefront of delivering bespoke inductions and trainings, and we’ve done extensive amount of bespoke training for the companies from first aid to scenario-based training.”
They joined West London Chambers of Commerce in 2018.
“We’ve been a Chamber member since the very beginning and found it to be a platform where we can network, meet and mingle with like-minded people with local businesses,” he said.
“Alan and Sally are always so enthusiastic and so supportive to push forward West London as a business hub.
“I believe that what you get out of the Chamber is what you put in. If you put in the time and the effort to meet people, tell your story and give something back to the local community, the local community definitely offers it back to you.
“Personally, one of my proudest achievements is how our team is a unit and the way we can deliver anything that our customers require 24 hours a day, seven days a week. We are there for not only our customers but anyone who needs us.”
“I believe that what you get out of the Chamber is what you put in. If you put in the time and the effort to meet people, tell your story and give something back to the local community, the local community definitely offers it back to you.”
Arsalan and Tamaryn Khan
International Women’s Day event at UK Parliament celebrates women’s leadership and honours outstanding achievers
K4 Group COO Tamaryn Khan Recognised with Woman of the Year Award 2026
To mark International Women’s Day 2026, the Labour Asian Society hosted a significant event at the House of Commons Committee Room in the British Parliament, bringing together prominent political leaders, diplomats and community figures to celebrate and promote women’s empowerment.
The event served as a platform to encourage and inspire women to advance across all spheres of life while recognising their vital contributions to society. Speakers throughout the session reinforced the message that women are equal partners in progress, highlighting their critical role in shaping communities and driving social, economic and political development.
A key highlight of the programme was the presentation of the Women of the Year Awards, recognising individuals who have made outstanding contributions toward empowerment, leadership and community impact.
Among the distinguished award recipients was Tamaryn Khan, Chief Operating Officer of K4 Group of Companies, who was honoured for her exceptional leadership and contributions to the security and services sector. Her journey reflects remarkable dedication and resilience. Beginning her career at just 17 as a steward, she progressed through the industry to become an SIA Supervisor and now serves as COO of K4 Group, overseeing security, medical and training operations across two continents. As a COO of K4 Group, she has played a pivotal role in building a women-led, servicedriven organisation that continues to redefine standards within the security sector through professionalism, compassion and innovation. Beyond her operational leadership, she has led initiatives that create opportunities and provide free training for women entering the workforce, particularly in the security industry. Her continued support for domestic violence initiatives and vulnerable communities further highlights her commitment to meaningful social impact.
A spokesperson for K4 Group commented:
“This recognition is a proud moment for the entire K4 family. Tamaryn’s leadership, resilience and vision continue to inspire not only our organization but the wider industry.”
The event celebrated the achievements of women across the United Kingdom, highlighting leaders who are driving meaningful change in their respective fields.
K4 Group extends its sincere appreciation to the organisers for hosting such a significant and inspiring event.
K4 Group are great supporters of West London Chambers.
highlights and distinguished participation
Speakers throughout the session reinforced the message that women are equal partners in progress, highlighting their critical role in shaping communities and driving social, economic and political development.
The event featured addresses from several prominent figures, including Lucy Powell MP, Deputy Leader of the Labour Party, along with distinguished diplomats and Members of Parliament such as Nusrat Ghani MP, Rushanara Ali MP, Dawn Butler MP, Catherine West MP, Virendra Sharma and Jess Phillips MP, among others. Speakers commended the Labour Asian Society for its continued efforts in promoting women’s leadership and community engagement. They emphasised that women’s participation remains essential for the sustained progress and prosperity of the United Kingdom. The ceremony was hosted by Harpreet Uppal MP alongside Maria Saroya, Head of the Women’s Wing of the Labour Asian Society, who served as master of ceremonies. The event also paid tribute to the late Dr. Councillor Aisha Raza, honouring her contributions to the community with a moment of silence observed by attendees.
Overall, the gathering highlighted the importance of recognising women’s achievements while continuing to advocate for greater inclusion, opportunity and empowerment across all sectors.
Event
K4 Group COO Tamaryn Khan Recognised with the Woman of the Year Award
Success for Brentford Barbell at Powerlifting World Championships
By Ali Hasanzade (Coach Ali)
Founder – Brentford Barbell Club
Over the past year, Brentford Barbell Club has grown from a grassroots strength community in West London into a recognised force on both the national and international stage.
In November 2025, our team travelled to South Africa to compete at the Powerlifting World Championships, where Brentford Barbell Club proudly returned home with three World Champions. I successfully defended my own World Championship title, while Jason Reilly (55) and Tanya Khan (21) were both crowned World Champions for the very first time a landmark moment not just for our club, but for our wider community. Our achievements were recognised at the highest levels, including personal congratulations from the Mayor of London, Sadiq Khan, the Mayor of Hounslow, and London’s sports elite networks for representing our borough and city on the world stage.
Since then, our momentum has only continued to grow. In March 2026, Brentford
Barbell Club athletes achieved multiple British Championship successes at the Arnold Sports Festival in Birmingham, further establishing our club as a serious pathway for athletes of all backgrounds and abilities.
What makes Brentford Barbell Club unique is not just medals it is community impact. We are a true grassroots movement, serving members from as young as nine years old through to athletes in their seventies. One of our most inspiring athletes, Jacqueline Bentley, is currently 74 and preparing for this year’s British Championships with the goal of qualifying for the World Championships proving that strength, resilience, and ambition have no age limit.
Our mission has always been bigger than powerlifting alone. Brentford Barbell Club exists to build confidence, discipline, health, and opportunity through strength sport. We want to create a permanent community space where people of all ages can develop physically and mentally, reduce isolation, and access structured coaching regardless of background.
As we now prepare for the 2026 World Championships in Louisiana, USA this November where Jason, Tanya, and I will all defend our world titles we are actively seeking sponsorship, community partnerships, and local funding opportunities to help us continue this journey.
Our long-term vision is to transform Brentford Barbell Club into a registered charity or community-focused organisation that can expand its reach, secure a dedicated training facility, and provide even greater opportunities for local people.
We are proud of what we have achieved, but this is only the beginning. With the right support, sponsorship, and community leadership, Brentford Barbell Club can become a lasting West London success story producing champions, changing lives, and proving that world-class achievement can come from humble beginnings.
Making a difference in your community
For businesses of all shapes and sizes, having a community impact has become increasingly important.
Corporate membership of Rotary can help you put your Environmental, Social, and Governance (ESG) and Corporate Social Responsibility (CSR) plans into action! Showing your social conscience can also make you an employer and a supplier of choice, and gives you strong foundations to expand your reputation as an organisation committed to doing good. Rotary is a trusted organisation, with a reputation built on championing good causes in local communities for over 100 years. Involvement with Rotary can elevate your company’s image.
We started life as a business networking group, and that still plays an important part in Rotary life today. Through Rotary you will be in direct contact, as an individual
member, with 1.4 million like-minded professionals around the world. And your business will be able to forge connections with community leaders and small and large international businesses worldwide. For your own personal development and that of your business check out what doors membership of Rotary can open for you wherever and however your business is focussed. May is the month that Rotary focusses on Youth. Our goal is to strengthen the capacity of communities, to support basic education and literacy, reduce gender disparity in education, and increase adult literacy. By leveraging the collective business and professional expertise of our members, we expand the potential for economic development, especially for youth and women, so that more people
and communities can prosper. We help to build schools, to train on engineering, IT and professional skills and to improve the general health of disadvantaged communities whether in the UK or overseas. Rotary is a valued, longstanding Chamber member.
Scan the QR code to learn more about Rotary.
Employment law in 2026: Why SMEs can’t afford to ‘wait and see’
by Thais Altgott uniquepeopleconsult.uk
The UK’s employment law landscape is shifting, and for small and medium-sized enterprises, the impact will be both immediate and deeply operational.
The upcoming changes under the Employment Rights reforms are not just policy updates; they represent a fundamental shift in how employment relationships are managed. For SMEs, where management is often informal and resources are limited, the margin for error is shrinking.
The end of “informal” people management
One of the most significant changes is the move toward stronger day-one rights and reduced reliance on qualifying periods. In practice, this means employees gain protection earlier, and decisions made during probation or early employment stages will face greater scrutiny.
For SMEs, this challenges a long-standing reality: the ability to “test and adjust” hires with minimal risk. That flexibility is being replaced with an expectation of fairness, consistency, and documentation from the very start.
The message is clear: good intentions are no longer enough. Managers must be able to evidence decisions.
Performance management Is now a risk area
Historically, performance issues in SMEs have often been handled informally, with a quick chat, a period of observation, or, in some cases, a delayed difficult conversation. Under the new framework, that approach becomes risky.
With increased protections and clearer expectations around fair treatment, poorly managed performance processes can quickly escalate into grievances or legal claims. A lack of clarity, inconsistent feedback, or delayed action may now be interpreted not just as poor management but as unfair treatment.
For SMEs, this means performance management must become:
• Structured, not reactive
• Documented, not assumed
• Consistent, not discretionary
The rising cost of manager capability gaps
The reforms indirectly expose one of the biggest vulnerabilities in SMEs: untrained managers.
In many small businesses, managers are promoted based on technical ability rather than people management skills. While this has always carried risk, the new employment landscape amplifies it.
Poor management behaviours, such as unclear expectations, inconsistent decisions, or avoidance of difficult conversations, are no longer just cultural issues. They are now potential legal and financial liabilities.
This creates a critical shift where investing in management capability is no longer optional, it is a form of risk management.
Wellbeing, fairness and legal risk are now Interconnected
Another important implication is the growing intersection between employee wellbeing and legal compliance.
Stress, burnout, and disengagement are often symptoms of poor management practices. Under the new framework, these issues may increasingly underpin formal complaints or claims, particularly where employees feel they have been treated unfairly or unsupported.
For SMEs, this means wellbeing is no longer a “nice to have” initiative. It is directly linked to:
• Retention
• Productivity
• Legal exposure
Managing people well is now both a cultural and compliance requirement.
What SMEs should do now
Waiting for full implementation is not a strategy. The businesses that adapt early will be the ones that avoid disruption later.
Key priorities include:
• Reviewing probation and onboarding processes
• Training managers in feedback, documentation and fair decision-making
• Ensuring policies reflect real, day-to-day behaviours — not just intent
A shift in mindset
Ultimately, these reforms signal a broader shift: from flexibility to accountability.
For SMEs, this may feel like a loss of agility. In reality, it is an opportunity to build stronger, more resilient organisations where clarity replaces ambiguity, and good management becomes the foundation of both performance and protection.
Because in 2026, the real risk isn’t the law changing, it’s businesses not changing with it.
Thais Altgottis is a valued and supportive Chamber member.
Photo by linkedinsales @Unsplash
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Hounslow’s Heart BID: A two-month chronicle of leadership, laughs, and local legwork
From February onward, I’ve found myself in a new role, managing a new venture. Welcome to Hounslow’s Heart BID - a Business Improvement District- and yes, I’m a BID manager. It’s a multifaceted, high-stakes mix of place-making, commercial strategy, and community engagement. As the lead, I’m not merely juggling a budget; I’m helping to build a new, business-led entity from the ground up to transform the town centre of Hounslow.
Hounslow sits at the crossroads of West London as a bustling Metropolitan Centre. It’s a multicultural hub for high-street shopping, tucked near Heathrow Airport, with a lively pedestrianised High Street, the Treaty Centre (shopping centre), and excellent transport links, including three London Underground stations! It’s a place where diverse voices meet commerce, and that’s precisely why the BID exists: to channel that energy into a shared, place-led economy.
Strategic leadership and governance: priorities, plans, and compliance
Our strategic priorities are clear, and they’re backed by governance you could set your watch to:
• Safety and Security
• Street Cleaning
• Marketing & Promotion to boost footfall on the High Street
Alongside these, I’m translating the BID proposal into a practical, five-year operational strategy. That means defining KPIs, setting project priorities, and ensuring every activity complies with regulatory obligations. The aim is to strike a balance between ambition and accountability, so the BID can grow sustainably and transparently.
What I’ve done in two months: A quick tour of the front lines
In two whirlwind months, the pace has been relentless—and surprisingly rewarding. Here’s the snapshot of what I’ve tackled, with a few notes on the craft of making a BID work:
• Street Marshals gear up: Sourced Red Tactical Vests, Cameras, Torches, and Nitrile Gloves. The visual cue is intentional: here comes a professional, city-safe squad that also looks the part. A deterrent you can’t miss!
• Radio readiness: I’ve researched getting a brand new radio network up and running for retailers to manage crime and anti-social behaviour. If there’s a lull, there isn’t—team comms must hum like a well-oiled engine on a busy morning.
• Quick wins on cleanliness: Addressed small pockets of fly-tipping with speed and practical fixes. Swift wins keep confidence high and streets cleaner.
• Daily patrols: Spending a little time every day out on patrol with the Marshals. Yes, I’ve earned my tan from fluorescent vests and the Hounslow streetlights.
• Stakeholder engagement: Holding between five and eight impromptu meetings with BID Levy payers each day. It’s not all paperwork;
it’s people, listening, and sometimes a shared joke about bin collection.
• Community collaboration: Attended Hounslow Ward Panel meetings with Police and community representatives, plus multiple meetings with Treaty Centre management.
• Police relations: Building a solid, working relationship with local police—no handcuffs required, just consistent communication and trust.
• The Council’s positive vibes: Hounslow Borough Council have become our star teammate — collecting the BID levy, backing public-private partnerships, and giving us that all-important legal thumbs-up. Together with Hounslow’s Heart BID, we’ll spruce up the town centre with better cleaning, security, and public spaces — all while ticking their regeneration boxes. Safe to say, they’re pretty happy about that.
It’s fairly full-on each day, and I go home tired. Yet the work delivers personal fulfilment, professional growth, and a positive work environment. I feel energized, purposeful, and balanced enough to enjoy life outside work. I am lucky—and ready for whatever comes next.
Bill Miller is Manager of Hounslow’s Heart BID Ltd
It’s a place where diverse voices meet commerce, and that’s precisely why the BID exists: to channel that energy into a shared, place-led economy.
Bill Miller attended a recent re-launch event of Optegra Eye clinic in Hounslow Quarter
Enforcement team launches to crack down on fly-tipping and anti-social behaviour
Residents are set to see a more targeted and visible presence on Hounslow’s streets with a dedicated team of officers set to tackle fly-tipping, littering, antisocial behaviour and parking offences.
The measures, approved by Cabinet in November 2025, include an enforcement team which will be a highly visible presence on the streets. Launching this month, it will:
• Improve enforcement of fly-tipping and littering.
• Enforce Public Space Protection Orders (PSPOs), which will enable the enforcement team to issue on the spot fines for anti-social behaviour.
• Engage with local communities and educate residents on how to dispose of waste and recycle correctly.
• Hold regular community action days to hear from the community and tackle issues in their local area.
Each area of the borough, based on Council wards, will have a dedicated team of Enforcement Officers, who will get to know the community and work to keep their local area clean and safe. The team will wear distinct new uniforms to increase visibility while out and about in the borough.
The team will also be equipped with handheld devices allowing them to identify, capture, report and respond to issues in realtime and reassure residents that issues are being identified and dealt with.
With more than 27,000 fly-tipping incidents in Hounslow over the past year, Hounslow has the 5th highest rate of fly-tipping in London. The total yearly cost for collecting and disposing of fly-tipped waste is around £4m.
Councillor Shantanu Rajawat, Leader of Hounslow Council, said:
“Clean and safe streets is a major priority for our residents. We listened to their concerns and we are taking action.
“We’re on the side of the law-abiding majority who respect their neighbourhoods and take pride in where they live. Everyone must take personal responsibility and follow the rules.
The message for those who don’t is clear –break the law and we’ll catch you and fine you.”
This new initiative reflects the concerns of residents who highlighted in the Council’s 2024 resident survey that safety and flytipping was a main concern for residents.
Councillor Pritam Grewal, Cabinet Member for Community Safety, Customer Experience and Enforcement at Hounslow Council, added: “Our new approach to enforcement is about protecting our streets and public spaces, and the pride people have in where they live. Through an integrated enforcement team, new technology and collaboration with our communities, we will tackle flytipping, littering, irresponsible parking and driving, and other antisocial behaviour.
Strategic acquisition of Adams Delmar, strengthening Garner & Hancock’s position as a leading West London law firm
Garner & Hancock has announced the acquisition of Adams Delmar Solicitors, a respected legal practice known for its clientcentred ethos and strong reputation across private client, family, and property law. This strategic development marks a major step in Garner & Hancock’s longterm growth strategy, reinforcing its position as one of London’s most forwardlooking and servicedriven law firms.
The integration brings together two practices united by shared values: a commitment to integrity, a belief in longterm client relationships, and a dedication to delivering clear, accessible legal advice without unnecessary complexity. By combining their strengths, the firms will create a more comprehensive and resilient offering for individuals, families, and businesses across the UK.
Under the new structure, Adams Delmar’s team will join Garner & Hancock’s established departments. This alignment enhances the firm’s depth of expertise while ensuring continuity for existing clients, who will continue to work with the professionals they know and trust. Strengthening expertise and expanding services
Clients of Adams Delmar will now benefit from access to a broader range of specialist services, including immigration, commercial law, dispute resolution, and international matters, areas in which Garner & Hancock
has long been recognised for its expertise. This expansion ensures that clients receive comprehensive support under one roof, with seamless coordination across departments and a consistent standard of excellence.
The acquisition also enhances the firm’s ability to support increasingly complex legal needs. With a larger team and wider skill set, Garner & Hancock is positioned to offer more robust guidance on crossborder issues, business matters, and multidisciplinary cases that require collaboration across several areas of law.
A shared vision for the future
Jakub Kotan, Managing Partner at Garner & Hancock, highlighted the significance of the acquisition for the firm’s future direction.
“This acquisition reflects our ambition to grow while staying true to what matters most, trusted relationships and highquality legal support for our clients,” he said.
“Adams Delmar has built an impressive legacy, and we are delighted to welcome
Good news for Ealing-based charity
Good news for a local charity funder, support organisation and Chamber member. The Freshwater Foundation, an Ealing-based charity that has helped over 200 local voluntary and community groups over the past eight years with both money, advice and start-up support, has just received a large grant to continue and expand their work. Having had a grant of £33,000 a couple of years ago from the City Bridge Foundation to increase their support to groups in Hounslow, the same funder, impressed with Freshwater’s performance, has now offered them an impressive £170,000. Half of this will go to Hounslow, and the other half to support groups in Hillingdon. Overall, it represents a very significant increase over what they have been able to give in grants there in the past. They’re going to be spending the money over the next three years and have started talking to all their relevant contacts in Hounslow to
determine how they can best get the monies to eligible groups there.
The news is good for Ealing as well, as they can now divert more cash from their original resources to spend there and so are aiming to increase grant funding in the borough by around 50% over the next three years.
Says Freshwater’s CEO, Mark Robbins ‘This is an enormous opportunity for the sort of small voluntary groups in west London that Freshwater is dedicated to supporting and represents a huge vote of confidence in the progress we’ve so far made in doing so. Building on this, we can continue to expand the work that we and other groups in the area have been doing to create an evermore thriving and impactful voluntary and community sector in west London, one of the area’s great success stories of the past few years. We are also very grateful for City Bridge Foundation’s continuing support and confidence in us.’
If you are a local Ealing, Hounslow or Hillingdon charity or community group
their team and clients into the Garner & Hancock family.”
The decision to unite the two firms is rooted in a shared vision for modern legal practice: one that prioritises clarity, compassion, and longterm partnership. Both firms have built their reputations on personal service and transparent communication, and the combined practice will continue to uphold these principles.
Commitment to innovation and client experience
The acquisition strengthens Garner & Hancock’s position as a modern, forwardthinking law firm with a growing national and international footprint. The firm continues to invest in innovation, digital accessibility, and client experience, ensuring that its services remain responsive to the evolving needs of today’s legal landscape. From enhanced online resources to streamlined communication channels, the combined practice is committed to making legal support more transparent, efficient, and approachable.
As the two firms unite, Garner & Hancock looks ahead to a future defined by collaboration, expanded capability, and an unwavering focus on client care. The acquisition represents not only a strategic business decision but also a shared belief in the importance of clarity, compassion, and longterm partnership in legal practice. Garner & Hancock is a valued Chamber member.
interested in receiving funding, you can go to their website to check your eligibility. Alternatively, if you are interested in starting up a voluntary group or feel you need help with an existing one, whether it be with management, governance, fundraising or reaching out to other groups then you can also contact them at info@freshwaterfoundation.org.uk. And if you are a business interested in supporting their work, also feel free to get in touch at the same email.
‘Trusted hub’ NLET partners with ISBM University to widen learners’ opportunities
Ian Whitehead, Director of Operations at New London Educational Trust (NLET), talks to Sarah Dale about partnering with ISBM University and how being a Patron of West London Chambers of Commerce has helped build and strengthen meaningful relationships with local businesses.
Formed in 2009 and based in Hounslow, education and employability related skills provider New London Educational Trust believes that the best education is shaped by a learner’s own interests and is the cornerstone of a thriving society.
NLET integrates the talents of its learners with its personal visions and aspirations to support them in becoming the authors of their own success. Its key goals are to empower learners of all ages by providing equitable access to quality education, promote lifelong learning, and ensure that its academic programmes provide a direct pathway to employment and/or Higher Education.
“Our focus for growth is very much about building on what we know we do well, particularly as a trusted and reliable exam centre,” said Ian Whitehead, Director of Operations.
“Over the past year, we’ve continued to strengthen this aspect of our work and we’re now looking at how we can expand capacity and work with more partners, including awarding bodies, training providers and employers who need high-quality assessment facilities.
“A particularly exciting development for us has been our partnership with ISBM University, which is now in its development phase and based within our building. It’s still early days, but it represents an important step in widening our reach and creating new progression opportunities.”
“Over the past year, we’ve continued to strengthen this aspect of our work and we’re now looking at how we can expand capacity and work with more partners, including awarding bodies, training providers and employers who need high-quality assessment facilities.”
NLET’s vision for 2026 and beyond is to be recognised as a “trusted hub” for assessment, progression and opportunity. The Trust aims to continue building a centre that people – whether they are learners,
Ian Whitehead, Director of Operations at New London Educational Trust (NLET)
“That means maintaining high standards, operating with integrity and creating an environment that supports progression in a practical and accessible way,” added Ian.
“Partnership working will be a big part of that, including developing our relationship with ISBM University and others over time. More broadly, we want to play our part in supporting inclusive access to education and progression routes, particularly for those who may not follow traditional pathways.
“For us, this year has been less about headline announcements and more about quietly putting the right foundations in place. We’ve continued to deliver a consistent and reliable exam centre service, which in a highly regulated environment is something we’re very proud of.
“Maintaining that level of quality and compliance day in, day out, is no small achievement. Alongside that, progressing our partnership with ISBM University into its development phase has been an important milestone. Sometimes progress isn’t always visible externally, but it’s those foundations that enable everything else.”
The education sector continues to face several challenges particularly around funding, regulation and changing
“My advice would be simple, get involved and be patient. The Chamber isn’t just about attending events; it’s about building relationships over time. The more you engage, the more you’ll start to see opportunities emerge. It also helps to be clear about what you offer, but equally open to listening and understanding what others need.”
expectations. From NLET’s perspective, the focus is very much on maintaining compliance and quality and while also responding to increasing demand for flexible and accessible assessment options. They have responded to the challenges by maintaining strong processes and focusing on regulatory requirements. Programme delivery has had to take a back seat for a while as funding has been “incredibly limited”.
“The Chamber has an important role to play here,” he said.
“The more it can help connect organisations, whether that’s employers, training providers or others, the more opportunities there are for collaboration. There’s also real value in creating spaces for ongoing dialogue around skills, assessment and workforce needs.”
NLET joined the Chamber in 2019 and Ian says it is a “very valuable network”. Through events and introductions, they have been able to connect with a range of organisations.
“It’s also helped us raise awareness of what we do, which isn’t always widely understood,” he said.
“What has been most useful is the ability to build relationships gradually; it’s not always immediate, but over time those connections become meaningful. Looking ahead, we’d like to become more active particularly in hosting or contributing to events and sharing more about the role assessment plays in the wider skills landscape.
“My advice would be simple, get involved and be patient. The Chamber isn’t just about attending events; it’s about building relationships over time. The more you engage, the more you’ll start to see opportunities emerge. It also helps to be clear about what you offer, but equally open to listening and understanding what others need.
“In our experience, the most valuable outcomes come from genuine collaboration rather than transactional conversations.”
The NLET headquarters
The library at NLET
How to get the most from YOUR Chamber Better
Getting out what you put in
by Jaqueline Douglas
Jaqueline Douglas Design
When I first set up my interior design business, Jacqueline Douglas Design, I knew that building a strong network would be an important part of growing the business. But how? I’d joined my professional institute (BIID) - but how was I going to connect with the local business community?
I still remember enquiring about becoming a member of the WLC and spoke with Sally. She was refreshingly direct when I asked about the benefits of joining, she said: “You get out of it what you put in.” which seemed fair - after all, that’s what running a business is all about. And luckily, that suits me. My work often involves designing for public spaces and I’m naturally someone who loves connecting people. Of course, networking helps my own business, but I also genuinely enjoy introducing people who might work well together.
My first West London Chamber event set the tone straight away. It was hosted in an art gallery — the Chamber always seems to find great venues — and it felt welcoming from the moment I walked in. One of the first people I met that evening was the accountant Buki Braithwaite (Bukmos Service Ltd). At the time we were simply chatting and getting to know each other, but from that initial meeting Buki went on to become my accountant. That experience perfectly sums up what the Chamber is about. You go along to socialise, meet interesting people and share what you do, but you also end up finding some of the key people who support your business along the way. I’ve met so many friends this way and have invited friends to join.
One of my favourite experiences through the Chamber came from a design project I worked on at Brentford School for Girls.
I had been involved in refurbishing a number of internal spaces at the school, and once the work was completed the rooms were transformed and could be used for commercial hire.
It felt like the perfect opportunity to connect the school with the Chamber community, so I invited Sally to host an International Women’s Day event there. Together we created a panel event that brought WLC members together with the school’s Sixth Form students.
It turned out to be a brilliant day. Established business owners were able to share their experiences. Students were able to learn firsthand what it takes to run a business - and many companies have continued to support the school at Careers days.
As a result of the event, the school joined the Chamber as a member. They were able to promote their fantastic event spaces, I was able to showcase my interior design work to a wider audience, and the Chamber gained another great local partner. It really was a win-win-win (and a great example of ‘getting out what you put in’). Since then, the WLC has started to collaborate with The Business Beanstalk, another network that I’m a part of testament to local camaraderie and genuine desire to support local business.
www.jacquelinedouglasdesign.com
Thinking creatively beyond the camera
How networking helped launch a new photography service
Sometimes, building something new doesn’t come from having more resources. It comes from thinking more creatively with what’s already around you. That was exactly the case for Richmond-based food and drink photographer Liesel Böckl when launching her new service for restaurants and hotels. She noticed many hospitality businesses wanted professional, high-quality visuals but were struggling to keep up with the constant demand for content. She set out to create a solution, a service that delivers consistent, on-brand imagery while taking the pressure off internal teams.
But like many self-employed creatives, launching something new comes with challenges, including limited time, budget, and support. This is where the West London Chambers of Commerce network became an invaluable resource.
In the early stages of developing Align & Curate, reaching out for feedback was a key step. Conversations with Sam at Sam’s Waterside, provided valuable insight into positioning and messaging. That connection also led to a test shoot with the Head Chef & his team.
At the same time, there was a practical challenge. How to build strong visual content and run shoots effectively with limited resources. Instead of seeing that as a barrier, it became an opportunity to think differently. A conversation with the Chamber led to an introduction to students at West Thames
College, studying the UAL Level 3 Creative Practice Extended Diploma.
Bringing students onto the restaurant and studio shoots created a genuinely collaborative environment. For them, it offered valuable real-world experience, building confidence, developing communication skills, and learning how to work alongside industry professionals while responding to live briefs. It gave them insight into industry expectations, helping them feel more prepared for future study or employment.
For Align & Curate, it brought fresh energy, support on set, and the ability to produce high-quality content in a way that felt both dynamic and efficient.
This is where networking really proves its value. It is not just about who you meet, it is about how you engage. Ask, collaborate, and you receive. By thinking creatively and using the connections around you, the network becomes a powerful tool for problem solving. The launch of Align & Curate was shaped not just by one idea, but by a series of conversations, contributions, and shared efforts. It is a reminder that you do not have to do everything alone. Sometimes, the answer is already in the room. You just have to ask.
To find out more about Liesel Böckl’s Align & Curate service, visit: www.lieselbockl.co.uk/align-and-curate/
Liesel is such a proactive member of West London Chambers. Over the past few years, she has regularly attended our events including networking breakfasts, webinars and evening events. In doing so she has built up rapport with the Chamber team and fellow members.
Liesel regularly asks us for introductions, which we are happy to make. I am particularly impressed that Liesel now offers photography students from West Thames College hands on, practical experience. They help her with her shoots, and she gives them hands on involvement in their chosen field. She is a model Chamber member!
COO West London Chambers of Commerce
For further information about joining the Chamber and seeing what benefits it could offer your business or organisation contact:
sallysmith@westlondonchambers.org.uk or 07879 813817 or visit www.westlondonchambers.org.uk
Sally Smith
Arts & Culture
Major new art prize emerges on the national stage
The Hogarth Prize, a landmark new national arts award, has been launched by Hounslow Council in collaboration with Parker Harris, inviting artists and makers from across the UK to submit work for a new exhibition at Hogarth’s House, Chiswick, London.
The prize, the first of its kind to be launched by a London council, will bring some of the nation’s most exciting contemporary creativity to Hogarth’s House. The former home of William Hogarth, world renown artist and satirist, is managed by Hounslow Council and holds the largest display of Hogarth’s work in the UK.
The prize is open to amateur, emerging and established artists, aged 18 and over and from across the UK. The Hogarth Prize welcomes submissions in any medium, provided the work is presented in a wallhanging format.
With no set theme, the Hogarth Prize encourages a broad range of artistic approaches, united by strong technical skill, original thinking and a contemporary interpretation of Hogarthian values.
A high-profile judging panel will preside over the inaugural year, including Robyn Graham, gallerist and artist, Hero Johnson RP, visual artist, and Steven King, artist and coordinator.
Approximately 80 works will be shortlisted by the selection panel, to be exhibited at Hogarth’s House from Tuesday 28 July to Thursday 6 September.
The winner of the main prize will be announced during the show run, receiving a
£3,000 cash prize and a six-week solo show at Hogarth’s House in 2027. Finalists will also be entered into a Visitors’ Choice Award, with a prize of £500. This will be awarded in the final week of the show, to the artist whose work receives the most votes from exhibition visitors.
The prize will be professionally administered by Parker Harris, one of the UK’s leading arts agencies. Entry fees will be kept low at £16 for one submission and £24 for two, ensuring accessibility for artists at varying stages of their careers.
Alongside the main award, Hounslow Council is launching a dedicated Schools Exhibition, inviting schools across Hounslow to submit artwork created by pupils. These works, produced on artist postcards, will be exhibited at Hogarth’s House for a month ahead of the art prize finalists’ exhibition.
Cllr Salman Shaheen Cabinet Member for Culture, Leisure and Public Spaces at Hounslow Council, said: “‘My picture is my stage,’ William Hogarth once wrote. Now, in
honour of his legacy, of which we are proud custodians through Hogarth’s House, we are giving a stage to artists from across the UK through this new prize.
“It is my hope that the Hogarth Prize will nurture talent nationwide and give artists a major new platform to showcase their work, establishing Hounslow as a place that treasures art and champions creative works.
“We see this prize growing year after year, with the Hogarth Prize standing proudly alongside the Turner Prize and the Royal Academy’s Summer Exhibition, in years to come.”
The prize supports the aims of Hounslow’s Culture Strategy by celebrating people and place, expanding access to culture, and activating heritage sites as inclusive spaces for learning, creativity and community exchange.
Submissions for the Hogarth Prize can be entered online https://artopps.co.uk/ opportunities/hogarth-prize
“It is my hope that the Hogarth Prize will nurture talent nationwide and give artists a major new platform to showcase their work, establishing Hounslow as a place that treasures art and champions creative works.”
Hogarth’s House
Hounslow Council secure funding to boost creativity in Hounslow
The Mayor of London has offered its continued support to the borough’s Creative Enterprise Zone (CEZ).
The new funding, which is £70,000, will increase permanent affordable creative workspaces, support the growth of local creative businesses and freelancers, and strengthen pathways into the sector for local residents.
The Borough’s zone – known as Creative Enterprise West – was first designated in 2018 and has now been reaccredited for a further three years, recognising Hounslow’s strong progress in supporting creative businesses talent and affordable workspaces. Since 2018, the Council and Mayor of London have contributed over £900k to the zone and supporting creative talent in the borough.
Creative Enterprise West spans a 4km stretch of the Great West Road corridor, covering Brentford, the Golden Mile London and Chiswick Park. The area is one of the capital’s most significant regeneration opportunities, with plans for around 14,000 new homes and 25,000 jobs. Building on the corridor’s industrial and creative heritage, the zone is helping to position the area as a leading Creative-Tech Innovation District.
The Creative Enterprise Zone is also part of the Council’s broader Golden Mile London Vision, which sets out an ambitious longterm plan to transform the Great West Road corridor into a vibrant, sustainable neighbourhood.
Councillor Salman Shaheen, Cabinet Member for Culture, Leisure and Public Spaces at Hounslow Council, said:
“We want Hounslow to become a haven for artists and creatives to flourish, and I am grateful to the Mayor of London for this recognition and funding to help us achieve our goal.
Building on our new ten-year Culture Strategy, Hounslow’s reputation as a leading London borough for arts, culture and heritage is cemented. I hope now we can realise our ambition to win London Borough of Culture.”
Creative Enterprise West has already supported more than 22,000 creative jobs locally, particularly in film, TV, digital and media. The Council has also played a central
role in delivering over 3,000 sqm of creative workspace, including Brentford’s Digital Dock and new artist studios at Chiswick House and Gardens.
Councillor Tom Bruce, Deputy Leader and Cabinet Member for Assets, Regeneration and Development at Hounslow Council, added:
“Hounslow is already home to hundreds of talented artists, makers and creative businesses, and this funding boost will help us build on that strong foundation. By investing in affordable creative space and supporting our growing cultural economy, we are ensuring Hounslow remains a place where creative businesses can land, grow and thrive.
“This investment will not only support jobs and innovation but also play a vital role in our wider regeneration ambitions and strengthening Hounslow’s identity as a dynamic and inclusive borough.”
Justine Simons OBE, Deputy Mayor for Culture and the Creative Industries, said: “Artists and creatives are at the heart of our capital’s success, and our Creative Enterprise Zones are helping them to put down roots with affordable spaces. Creative Enterprise West has been hugely successful,
and this further investment will protect and grow creative workspaces, boosting jobs and local businesses. We’re proud that across London, our zones are on course to deliver nearly 80,000sqm affordable longterm space by 2028, supporting hundreds of creative businesses and helping young Londoners to develop their careers in the creative industries, as we build a better London for everyone.”
Find out more and get in touch via: https://goldenmile.london/our-story/ creative-enterprise-zone/
“We want Hounslow to become a haven for artists and creatives to flourish, and I am grateful
to the
Mayor
of London for this recognition and funding to
help us
achieve our goal.”
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Step into the spotlight: apply for the H&F Business Awards
West London is home to some of the UK’s most dynamic businesses. From innovative startups and growing SMEs to established firms and purpose driven social enterprises, our local economy thrives on ambition and creativity. The H&F Business Awards provide an opportunity for Hammersmith and Fulham-based businesses to have that success recognised.
Now open for applications, the awards celebrate excellence across a wide range of sectors and business sizes—highlighting the organisations that are helping West London grow, compete and innovate. And with nineteen categories to choose from –there is something for everyone. Why apply?
Winning or being shortlisted for an H&F Business Award offers far more than recognition on the night:
• Raise your profile through promotion across H&F and partner networks
• Strengthen your credibility with clients, investors and partners
• Celebrate your team’s achievements and boost morale
• Connect with fellow business leaders in Hammersmith and Fulham
You don’t need to be a large organisation or household name to apply. Many past finalists were small and medium sized businesses who simply took the opportunity to tell their story.
A natural fit for Chamber members
The awards align closely with the West London Chamber of Commerce’s mission to support enterprise, champion growth and showcase business excellence. Chamber members are already delivering innovation, creating jobs, investing in skills and making a positive impact in their communities—exactly what the judges are looking for.
Simple and accessible
The awards are free to enter and are designed to be straightforward and inclusive. Judges value clarity, evidence and authenticity over polished marketing language. If your business has achieved something you are proud of, you are encouraged to apply.
Your business. Your story. Your moment.
The H&F Business Awards are a chance to pause, reflect and be recognised for what you’ve built. If you’re a West London Chamber member, this is your invitation to step forward and celebrate your success.
The application deadline is 1st July so apply today: www.lbhf.gov.uk/businessawards
Business crime prevention is working
Regular readers will know that tackling business crime is high on the agenda of Discover Fulham, and we have recently been able to take stock of our second year of impressive data.
Year on year our business engagements increased by 43%, this resulted in an increase of incidents reported which was up 76% on the previous year. The result
of this increased reporting means that we have seen a 49% increase in the number of individual offenders reported. All of the increased activity is beginning to take effect with some new records now available to us. As a result of our work in the area, offenders have been handed sentences totalling 242 weeks in prison, with Criminal Behaviour Orders totalling 240 months and a 141% increase in the value of goods recovered.
This work will continue to make Fulham a safer place to live, work and do business.
Safer cycling in Fulham
On the 30th March, Fulham Neighbourhood Police Team supported Discover Fulham business improvement district at their cycle safety initiative.
Officers spent the morning identifying cyclists who failed to stop at a red light as well as ensuring e-bikes met the legal requirements to be rode in a public place.
After a busy morning, 10 cyclists received a fixed penalty notice for failing to stop at a red light, and 1 e-bike was seized and the rider reported. The e-bike had been modified to go twice it’s legal speed limit, meaning it posed a significant risk to other road users and pedestrians.
Discover Fulham were joined by LBH&F Community Safety Team, and Lime, who engaged with the public providing guidance and friendly advice on how to stay safe. All partners were grateful for Lime’s participation in this initiative.
A spokesperson for Lime commented, “Lime was pleased to support Hammersmith & Fulham Council, Discover Fulham and the Met Police this morning at the cycle safety event. The event provided a valuable opportunity for us to engage directly with riders and the local community, promoting safer cycling practices and raising awareness of issues including pavement riding and redlight running.
During the event, we spoke with riders, the public and Transport for London about responsible riding and distributed free helmets. We’re really keen to make sure cycling is safe and accessible for everyone and we are continuing to work closely with the local council and police to promote good rider behaviour and improve parking across Hammersmith & Fulham.”
This initiative formed part of a wider campaign across Fulham, where police and partners are looking to engage with the public and encourage a safer environment for pedestrians and road users alike.
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The Telegraph
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Throughout the year, teams from QVC, the leader in social shopping, swap business suits for muddy boots as they get stuck into planting, pruning, digging, and harvesting in the historic grounds of Chiswick House & Gardens.
Delivered through the Chiswick House & Gardens Trust’s corporate volunteering programme, these sessions offer businesses hands-on experiences designed to support both people and place. For QVC, this has meant 50 volunteering days annually as part of its “Together for Good” initiative, which gives employees a paid volunteering day each year at a charity of their choice.
Colleagues from teams including Finance, Digital and senior leadership have all volunteered at Chiswick House & Gardens, stepping away from their desks and into the gardens, guided by the Trust’s expert staff. The impact goes beyond the day itself. Together for Good Programme Manager Karen Davey explains: “Because we’re working hybrid, often people are scattered, so we can’t connect as a whole group. It’s brilliant to bring the team together. It’s a huge part of team building.”
Employees also report improved morale and stronger relationships. As one participant shares, “What I appreciated most was the opportunity to work in beautiful surroundings, get some fresh air, and connect with colleagues and leaders in an informal setting while doing something of value to others.”
For QVC, the partnership also aligns with its commercial strategy. With a growing focus on its garden destination My Garden Escape, the experience gives employees a deeper connection to the products that drive the business.
A space for teams to connect Chiswick House & Gardens Trust’s corporate volunteering offer is designed to help organisations meet CSR goals while supporting employee wellbeing.
“Just being outside makes you feel good, and being in a beautiful place like this makes you feel even better,” says Director Xanthe Arvanitakis. “Our corporate volunteering
offer brings companies into the gardens for meaningful, hands-on days that are both productive and enriching.”
The programme has also welcomed a range of organisations, from local businesses to major brands including British Airways, Charlotte Tilbury and Menzies.
QVC’s experience highlights that when delivered effectively, corporate volunteering doesn’t just support communities; it strengthens businesses too.
North Acton Business Improvement District becomes a reality
The North Acton BID has been formally established, enabling five years of coordinated investment, stronger business representation, and a shared mandate to shape the area’s future development.
West London Business is delighted to share the news that the North Acton Business Improvement District (BID) ballot has been successful.
This marks a landmark moment for North Acton. For the first time, the business community has given a clear and collective mandate to shape the future of the neighbourhood—one that reflects local ambition, identity, and a shared commitment to creating a thriving, vibrant place to work, live and invest.
The Chair of the North Acton BID, Niall Watters, Managing Director, ADD Properties UK, has extended sincere thanks to every business that participated in the ballot and contributed to the consultation that shaped the BID’s business plan.
Appreciation has also been expressed for the constructive support and collaboration of the London Borough of Ealing, the Old Oak and Park Royal Development Corporation (OPDC), and West London Business (WLB) where their
partnership has been invaluable in establishing a strong foundation for the BID’s future.
Special thanks were given to the founding members who have committed substantial time, expertise, and resources throughout the development of the BID: Imperial, City & Docklands, Downing, O’Shea Group and ADD Properties. Their leadership, early commitment and continued engagement have been essential in bringing the North Acton BID from concept to reality.
The successful ballot unlocks a major opportunity, including:
• A coordinated five-year investment programme
• A stronger collective business voice
• A dedicated team focused on delivering improvements that matter to local businesses
In the coming years, the BID will focus on the priorities consistently highlighted by businesses as most important:
• A safer and more secure environment
• A cleaner, greener, and better-maintained public realm
• A stronger local identity and cultural offer
• Better coordination and representation around major regeneration and construction impacts
• A connected and collaborative business community
North Acton is undergoing a remarkable transformation. With major regeneration, new residents and workers, emerging creative and scientific industries, and significant infrastructure investment, the area faces an extraordinary opportunity. The BID provides the structure and mandate to ensure that this change benefits local businesses and strengthens North Acton’s position as one of West London’s most exciting growth areas.
Looking ahead – Shaping North Acton’s future
The BID team now looks forward to engaging further with businesses across the BID area. Its success will rely on ongoing dialogue, transparency and shared ambition.
As implementation begins, local businesses are invited to get involved, share ideas and help refine the priorities for Year One.
The BID is also seeking representatives from local businesses to join the North Acton BID Board—a meaningful opportunity to influence decision-making, champion the needs of the business community and help guide delivery of the five year plan. Interested businesses are encouraged to come forward by emailing northactonbid@gmail.com
Team members from QVC volunteering at Chiswick House & Gardens
international trade
Business confidence is fragile going into global turmoil
Confidence among firms remained fragile at the start of 2026, despite some small shoots of recovery, according to the UK’s largest business sentiment survey.
The British Chambers of Commerce (BCC) Quarterly Economic Survey also shows labour costs continued to be the biggest concern for businesses, followed by energy.
Going into the Iran conflict, around half (49 per cent) of responding firms said they expected their turnover to improve in the next 12 months. Meanwhile even before recent energy price shocks, 52 per cent of businesses cited utilities as a cost pressure.
Ahead of new employment costs and legislation coming into force for businesses this month, the survey shows 73 per cent of firms cited labour costs as a price pressure. The survey was carried out by the BCC Insights Unit and the UK-wide Chamber network, largely before the full impact of the Middle East conflict started to be felt. The fieldwork was conducted between 9 February and 9 March. Over 4,500 businesses across the UK (91 per cent of whom are SMEs) responded online.
In over 600 ‘free text comments’ to the BCC, businesses raised concern over likely impact of the Iran conflict on energy costs and inflation. They also highlighted domestic cost pressures including minimum wage and employment rights legislation.
Price rise expectations remained elevated Even before the likely inflationary impact of the Iran conflict, 49 per cent of responding firms said they were likely to raise prices over the coming quarter (down from 52 per cent in Q1), 47 per cent said their prices were likely to remain the same, and only 3 per cent were expecting to cut prices.
David Bharier, Head of Research at the British Chambers of Commerce, said: “Even before the latest escalation in the
Middle East, business sentiment remained fragile and stuck in a low-growth phase.
“Most SMEs continue to report no improvement in key indicators such as investment and cash flow. Sentiment remains largely unchanged since the 2024 Budget, which saw a permanent increase in the labour cost base for firms.
“Businesses face a fresh wave of employer costs and burdens from this month, causing further pressure and uncertainty.
“But the Iran conflict is now the major factor that could detail fragile progress. We are already seeing early impacts, with firms reporting rising energy and shipping costs, echoing the initial stages of previous global shocks.
“De-escalation is the only way to prevent a deeper economic crisis. As energy costs rise, the Government should keep all options on the table to help businesses. Bringing forward and extending the scope of the BICS (British Industrial Competitiveness Scheme) would be a strong step, alongside reconsidering how renewables levies on business energy bills are paid.
“In the longer term, breaking out of this lowmomentum cycle will require delivering the industrial strategy, boosting and diversifying our exports, and the broader adoption of AI to drive productivity.”
Smaller exporters struggling to make headway
The UK and especially West London is a highly trade-intensive economy, with imports and exports together accounting for over 60% of GDP. The proportion of businesses reporting increased export orders sits at 25% in Q1 2026, compared with 31% in Q2 2018.
There is a big split relating to the size of the business, with 23% of SMEs reporting increased orders, compared to 38% of larger firms.
Services exporters also appear to be struggling with 23% reporting increased orders, against 29% for manufacturers. New research by the British Chambers of Commerce (BCC) Insights Unit, involving over 2,000 exporters, shows they were continuing to toil ahead of the disruption caused by the Iran War.
The survey, carried out between Monday 9 February and Monday 9 March, found that overall, 25% of exporters reported an increase
in export orders, while 23% reported a fall, and 52% reported no change.
This was an improvement on Q4 of 2025, when 21% reported increased orders, 28% a drop and 50% no change.
However, micro-exporters with fewer than 10 employees are faring worse – as only 18% reported increased export orders in Q1 (17% in Q4), 26% reported a fall, and 56% reported no change.
In contrast, 38% of large exporters, with more than 250 staff, saw a boost in overseas orders (39% in Q4), 12% reported a decrease, and 50% said they’d seen no change.
The picture is substantially different to the performance before Brexit, Covid, the war in Ukraine, US tariffs and other geopolitical disruption. In Q2 2018, 31% of all firms saw increased orders and 14% a decrease.
William Bain, Head of Trade Policy at the BCC, said: “These findings make for dispiriting reading, having mainly been collected before the impact of the Middle East conflict began to be felt.
“It is also of concern that our services firms, which have been the source of most of our export growth in recent years, appear to be facing growing headwinds as well.
“But this is the exact time when we must double down on our efforts to grow exports and involve more UK businesses in this fight.
To take an isolationist approach and retreat from the principles of fair and open trade would be a grave mistake.
“There are a number of things the government could do to support smaller businesses to trade overseas. First and foremost, it must boost export support and move more trade processes online to simplify the bureaucracy.
“Securing concrete progress on the EU reset and other trade and sectoral deals should also be a priority. That means faster progress on EU-UK deals on food and drink exports, agreeing a youth experience programme, electricity market reintegration, and linking EU and UK schemes on greenhouse gas emissions.”
Why small businesses can trade internationally (and how to start)
In today’s economic climate, SMEs are no longer confined to local or even national markets. In fact, international trade has become one of the most powerful growth strategies available to small and micro-businesses.
Not just reserved for large corporationsExporting and importing are now accessible, scalable, and often essential for SMEs looking to remain competitive and resilient.
What % of UK SME’s export?
Approximately 11%–15% of UK SMEs are currently engaged in exporting, with many aiming for growth despite post-pandemic and post-Brexit challenge. By comparison 44% of German SME’s export.
While 99% of UK businesses are SMEs, increasing this share is crucial, the aim is to boost exporter numbers to 20% by 2030. Key destinations include the US, France, and Germany.
SME exporting landscape:
Challenges: In Q2 2024, 21% of SME exporters reported decreased sales due to British Chambers of Commerce noting knowledge barriers and increased costs.WLCC Can assist with an export help line.
Key markets: The top destinations for UK SME exports are the US (55%), (WLCC are taking a second trade mission in September to Atlanta), France (53%), (WLCC works closely with Issy Les Moleneaux, Paris and Germany (51%) (We work closely with local Chambers in Germany)
Support: UK Export Finance (UKEF) (who speak at our events) supports SME international trade, with 80% of their supported businesses being SMEs.
The global opportunity for SMEs: Digital tools, improved logistics networks, and trade agreements have lowered the barriers to entry for international trade. Whether you have a product or providing a service, there is likely demand for what you offer beyond your domestic market. WLCC have AI software free to members on our Home Page Quick Links Global Live Tariffs Tools that can help. Relying solely on a single economy can expose businesses to local downturns, inflationary pressures, or regulatory changes. Expanding internationally allows SMEs to diversify risk and tap into faster-growing markets. WLCC has many local events, from inbound trade missions from all over the world visit West London where you can meet customers.
Faster Growth and Higher Productivity:
SMEs that export have grown their revenue by an average of 10.9% annually, compared to 7.4% for non-exporters.
Goods-exporting businesses are, on average, 21% more productive than non-exporters.
Why trading internationally makes sense now:
1. Diversification in uncertain timesEconomic uncertainty at home doesn’t necessarily reflect conditions abroad. By trading internationally, SMEs can spread their revenue streams across multiple markets, reducing vulnerability to domestic fluctuations.
2. Increased revenue potentialNew markets mean new customers. Even modest international sales can significantly boost turnover for small businesses.
3. Competitive advantage - SMEs that export tend to be more innovative and productive. Engaging with international markets exposes businesses to new ideas, technologies, and ways of working —helping them stay ahead of competitors who remain locally focused.
4. Stronger brand positioning - Operating internationally can elevate brand perception. Being seen as a global business — even at a small scale — can enhance credibility and open doors to further opportunities.
5. Access to better supply chains - Importing can be just as valuable as exporting. SMEs can reduce costs, improve quality, or access unique materials and products by sourcing internationally.
How SMEs can get started
1. Start with market research
Identify where your product or service is most likely to succeed. Look at demand, competition, pricing, and cultural fit.
2. Choose the right entry strategy
You don’t need a physical presence overseas. Many SMEs begin with:
• Direct exporting
• Distributors or agents
• Online marketplaces
3. Understand the basics
Familiarise yourself with key elements such as:
• Pricing and currency considerations
• Shipping and logistics
• Documentation and compliance
4. Build the right network
International trade is relationship-driven. Connecting with the right partners—buyers, suppliers, logistics providers, and advisors— can dramatically accelerate your success.
The power of support and community
One of the most effective ways for SMEs to enter international markets is by leveraging structured support and established networks. We provide an environment and connections designed specifically to help businesses trade globally with confidence.
Outbound trade missions: Explore new markets first-hand, meet potential buyers, and gain real insights on the ground.
Inbound trade receptions: Host international delegates and build valuable connections without leaving the UK—ideal for networking and partnership building.
Access to experienced members:
Engage with a community already active in exporting and importing, sharing knowledge and opportunities.
Freight and logistics expertise:
Connect with trusted freight agents who can simplify shipping and compliance.
Specialist guidance: Benefit from the expertise of an ex-Department for International Trade (DIT) international trade specialist who understands both strategy and execution.
Get in touch!
Get in touch today to see how we can help your business start trading in international markets.
BCC International Conference West London Chambers attended the BCC international conference to hear and meet Ministers and Ambassadors, plus to see our members iFast
Ahead of our trade Mission to India in October WLCC
Dr
and
Commission
Mr Vijit Patel and sign an MOU with Mr Shool Chairman of Federation of Associations of Small Industries of India (FASII).
Remembrance Day for British Indian Army Soldiers WWI and WWII. We had the honour of joining Dr Renu Raj and Adamya Raj to commemorate the service and sacrifice of 4 million British Indian Army soldiers from WWI and WWII. The event, hosted by Sir Lindsay Hoyle, included a moving speech from a remarkable 102-yearyoung veteran.
Chinese New Year 2026 - A productive meeting with Chamber Patron Lord Waverley and Wei Lie to celebrate the Chinese New Year and discuss exciting China trade opportunities ahead for 2026.
Celebrating connections in Hounslow
Our CEO, Alan Rides, had the pleasure of addressing the wonderful Rotarians in Hounslow on their anniversary, speaking about peace, twinning and trade opportunities to strengthen international relationships and prosperity.
International SOS
We held a networking morning and a behind-thescenes tour of International SOS at Chiswick Business Park, including a fascinating talk on the major threats businesses face globally and how International SOS are there to help when it matters most.
How to Grow International Sales for Local Service and Product Companies
Led by CEO Alan Rides, this session broke international trade down into actionable steps, cut through the jargon, and delivered clarity on a subject that often brings uncertainty to businesses.
Global insight at Guildhall
An insightful lecture at Guildhall with Fiona Hill and the Lady Mayor of London, alongside the world
Many thanks to Richard Burge for bringing such valuable perspectives to the table.
International Outbound Trade Mission to China
Our CEO Alan Rides MIEx (Grad) travelled to China for an outbound trade mission alongside Brunel University of London and the University of West London.
Turkmenistan Ambassador - West London Chambers President Christopher M Durkin and Samar Whitticombe visited the Turkmenistan Ambassador ahead on an inbound trade mission
Meeting UK India Business Council with Dr.Renu Raj
MOU signed with Algerian Chamber of Commerce witnessed by Chakib Ismail Kouidri MD (Algeria Chamber of Commerce), Algerian Ambassador Nourredine Yazid, and British Government Trade Envoy, Yasmin Qureshi MP.
Bank.
Trade mission complete, led by our Director, Mustafa Erdem, culminating in a meeting with the Ankara Chamber of Commerce
India MOU Signing
team of
Renu Raj, Shankar Devarashetty
Alan Rides visit India High
to see
traders.
Mechanical
Apprenticeships
Many
Subsidised
Many
Looking after our wellbeing
Our wellbeing should be important to us all, whether in the workplace or at home. We are now making our wellbeing a priority and by putting our wellbeing first, we are concentrating on our physical and mental health. All articles are contributed by Chamber members. We thank them!
How to stay fit and perform at your best this Summer
Summer often disrupts routineholidays, social events, longer days, and a shift in priorities. Training becomes inconsistent, nutrition slips, and recovery takes a back seat. Yet this is exactly when maintaining structure matters most.
Staying fit during the summer isn’t about doing more. It’s about doing what works— consistently.
In this guide, Theo, Senior Personal Trainer and investor at CityFit Brentford, shares practical, no-nonsense strategies to help you stay strong, energised, and focused through the busiest time of the year. With over 16 years of experience in the fitness industry and a competitive background in bodybuilding, his approach is built on discipline, efficiency, and long-term performance—not quick fixes.
Whether you’re balancing business, travel, or a packed social calendar, these principles will help you maintain your edge without overcomplicating your routine.
Because ultimately, staying fit isn’t seasonal— it’s a standard.
Train with intent
You don’t need long workouts, just effective ones. Three focused sessions per week, around 30 minutes, is enough.
Prioritise:
• Squats
• Deadlifts
• Presses
• Rows
These movements rebuild strength, improve posture, and offset years of sitting and stress. Walk daily; 7,000 to 10,000 steps. It’s one of the simplest ways to manage stress, improve cardiovascular health, and maintain clarity. Consistency is the advantage.
Support your body properly
Recovery changes with age. Stress, poor sleep, and demanding schedules take a greater toll, making targeted supplementation valuable.
For focus:
• Omega-3
• L-theanine with caffeine
For recovery:
• Vitamin D3 with K2
• Magnesium
For vitality:
• Zinc
• Creatine
This is not about shortcuts; it’s about maintaining a high-performing system.
Prioritise Protein
Muscle loss accelerates after 40, bringing slower metabolism and reduced energy.
Protein is essential.
Include it in every meal:
• Eggs
• Greek yogurt
• Fish or lean meats
• Lentils and beans
Aim for 1.4–2.0g per kg of body weight.
If your nutrition lack’s structure, your energy will too.
Sleep is a performance tool
Sleep directly impacts decision-making, recovery, and leadership presence. For example, leaders who sleep well operate differently.
• Aim for 7–8 hours.
• Reduce screen time at night.
• Keep your environment cool and dark. This is one of the highest-return habits you can build.
Be intentional with alcohol
Alcohol reduces sleep quality, slows recovery, and affects focus. You don’t need to remove it entirely, but you do need to manage it. Limit intake. Avoid drinking before important days. At this level, clarity matters more than habit.
The bottom line
Sustainable performance is built on simple, disciplined habits:
• Train 3x per week
• Walk daily
• Eat enough protein
• Support recovery
• Protect sleep
• Manage alcohol
No extremes. Just consistency.
Final thought
Your success now depends on how well you can sustain your energy, not just create results.
Because ultimately your business can only perform at the level your body allows.
Ruth Sloss
CityFit Brentford is an independent gym founded by a qualified female Personal Trainer with a non-traditional path into fitness, having experienced the challenges of an unhealthy lifestyle before building a career in training.
Today, it’s a performance-driven facility used by both professional athletes and everyday members. Whether starting out or training at a high level, members benefit from premium Primal Strength equipment, Hyrox-ready functional areas, expert-led classes, and tailored support.
At CityFit, every member is supported, recognised, and encouraged to achieve real results.
City Fit Brentford is an amazing local gym with a welcoming, friendly vibe. The environment is clean, modern, and motivating, with top-quality equipment and plenty of space. The staff are always approachable, supportive, and genuinely care about members. It’s more than just a gym – it feels like part of the community.
What we offer:
• 24/7 access to premium Primal Strength equipment
• Corporate memberships and flexible options available
• Personal training, tailored programmes & nutrition support
• 25+ weekly group classes across all fitness levels
• Functional training zones for Hyrox, boxing & conditioning
GUNNERSBURY PARK SPORTS HUB
We have something to keep the whole family active and entertained including:
• State-of-the-art gym
• Sports hall
• Fitness studios
• Floodlit 3G pitches
• Floodlit tennis courts
• Football, cricket and rugby pitches
Discover more at better.org.uk/gunnersbury-park
West London wellness brand launches world-first infrared programme for Endometriosis
SweatLounge, the UK’s first dedicated infrared sauna studio brand, has partnered with health-data platform Frendo to launch the world’s first structured infrared light therapy programme designed specifically for Endometriosis.
Endometriosis affects roughly one in ten women and those assigned female at birth, yet care remains fragmented with research showing that over half of those diagnosed do not feel adequately supported through the process. The new programme, codeveloped by SweatLounge founder Allison Huff-Ritchie and Frendo CEO Dearbhail Ormond, offers a non-pharmacological, data-informed approach targeting pain, inflammation, nervous-system regulation and energy recovery. Progress is tracked through Frendo’s real-world symptom data, making the programme measurable and repeatable, a first for this category.
Founded in Chiswick in 2024, SweatLounge is now expanding across West London with its second studio launching in Fulham and a pipeline of further locations planned as part
of a London-wide density strategy. The brand has attracted national press coverage from the Financial Times, The Times, Telegraph and Condé Nast Traveller, and operates partnerships across London. Born from founder Allison Huff-Ritchie’s personal recovery journey, the brand is rooted in a genuine mission to make evidence-based, non-pharmaceutical wellbeing accessible to all.
SweatLounge is currently raising capital to fund its growth across London and the broader UK and is approved under the Enterprise Investment Scheme (EIS), offering qualifying investors significant tax advantages.
For more information visit sweatlounge.co.uk or contact hi@sweatlounge.co.uk.
Endometriosis affects roughly one in ten women and those assigned female at birth, yet care remains fragmented with research showing that over half of those diagnosed do not feel adequately supported through the process.
Helping patients navigate global healthcare with confidence
By Priyanka Sanjenbam, Director, Sanjen Healthcare Solutions
Priyanka Sanjenbam, Director of Sanjen Healthcare Solutions, explains how patients can access trusted international medical expertise and second opinions when facing complex health decisions.
When someone is faced with a serious health concern, navigating treatment options can quickly become overwhelming. Long waiting lists, complex diagnoses and uncertainty about the next steps can add additional stress for patients and their families. Access to trusted guidance and reliable healthcare pathways can make a meaningful difference during such times.
For some patients, particularly those facing long waiting times or seeking specialised expertise, exploring international healthcare options can provide an additional pathway to timely treatment and specialist care.
At Sanjen Healthcare Solutions, we support patients by helping them explore reputable international healthcare options. As a non-clinical healthcare coordinator, our role is to connect patients with leading hospitals and experienced specialists while guiding them through the process with clarity, transparency and care.
One of the key services we offer is complimentary medical second opinions, allowing patients to gain further insight into their diagnosis and treatment plans from internationally recognised specialists. Through partnerships with leading healthcare providers such as Manipal Hospitals in India, we assist patients seeking specialised treatments including orthopaedic procedures such as total knee replacement, spinal treatments, surgical oncology and liver transplantation. Our role is not to replace local healthcare services, but to complement them by helping patients explore additional options when appropriate.
At Sanjen Healthcare Solutions, we believe healthcare should be accessible, transparent and patient-centred, helping individuals feel informed and supported when making important decisions about their health.
For more information or to discuss how we may be able to help, please contact: priyanka.sanjenbam@sanjen-health-caresolutions.co.uk
www.sanjen-health-care-solutions.co.uk
Frendo CEO Dearbhail Ormond
SweatLounge founder Allison Huff-Ritchie
Past Events
Chiswick Business Breakfast, 29th January. International SOS, Chiswick Business Park. We held a networking morning and a behind-thescenes tour of International SOS at Chiswick Business Park, including a fascinating talk on the major threats businesses face globally and how International SOS are there to help when it matters most.
A look back at some of our recent Chamber events
& International
31st
International
including
a
Day 19th
of
British
Franchise Exhibition 30th -
January. Olympia, Hammersmith. Where we had a stand
West London Festival of Business, Stakeholder’s Breakfast 3rd March 2026, Holiday Inn Brentford Lock.
Trading in the Creative/Design Sector 11th February Sanderson Design Group with a panel of speakers ranging from Lisa Montague, CEO of Sanderson Design to Sidone Hawthorne of Sidonie’s Kamore. The Sanderson Design showroom is such a stylish venue.
Feltham Business Breakfast – 17th February at Feltham Library Hub, where the free business programme, Hounslow Business First, was promoted.
White City Business Breakfast, 26th February at WEST Youth Zone when we were privileged to have Cllr Stephen Cowan, Leader of Hammersmith & Fulham Council as our speaker.
West London Festival of Business 2026 3rd March. Holiday Inn Brentford Lock
Acton BID Business Breakfast 13th March. ActOne Cinema & Café
Women’s
March. Brentford School for Girls with
fascinating panel
speakers
Mary Macleod, Chair of Women’s Business Council and Mandy Skinner, Chief Executive of Hounslow Council. We were pleased that Cllr Amy Croft, Mayor of Hounslow was also with us.
Chiswick Business Network Co-working Day Co-working Day, 25th March, The Chiswick Cinema, where we are always have a table from where we can talk all things Chamber!
Launch of the 2026 Business Awards at The Porsche Centre West London. Such a glittering evening surrounded by beautiful cars!
Brentford Business Breakfast, 14th April at the Gunnersbury Park Sports Hub where we learned more from Lee Doyle, chief exec and founder, about the work of Brentford FC Community Sports Trust
Acton BID Business Breakfast, 24th April, Kafedaki Patisserie, Acton where Katja Von Koten of KoConsultancy led an interactive session on better listening and selling skills! I was the knight in armour and Aya was trying to sell me a standing up desk.
Forthcoming Events
Webinar - International trade payments/ Debt recovery
Online - see the Chamber website for details
Thursday, 14th May, 2026
10am – 11am
Facilitated by Alan Rides with speakers Sonny Chall (Collect B2B) and Ayman Alwadi (AW Holding)
Networking Evening at The Golf Rooms
The Golf Rooms, Vantage, Great West Road, London TW8 9AG
Meet local professionals, expand your opportunities and discover potential collaborations, partnerships or new clients
This two-part event is to mark the many developments across our three boroughs, Ealing, Hammersmith & Fulham and Hounslow
Wednesday, 17th June, 2026
Exhibition: 1:30pm – 5:30pm
Workshops: 1:30pm – 5:30pm
Gala dinner: 5:30pm – 9:30pm
Acton BID Business Breakfast
Friday, 3rd July, 2026
8:30am – 10:30am
Details to follow
Sunset Drinks and Networking at Fulham Pier
Thursday, 23rd July, 2026
6:30pm – 9pm
Fulham Pier, London SW6 6HH
Booking details to follow
Atlanta Georgia Trade Mission
Tuesday, 29th September - Saturday, 3rd October, 2026
Email Alanrides@westlondonchambers.org.uk for further information
UK - India Trade Mission
Friday, 23rd October - Friday, 30th October, 2026
Email Alanrides@westlondonchambers.org.uk for further information
For further information on any of our past or forthcoming events please contact Sally Smith on: sallysmith@westlondonchambers.org.uk or 07879 813817 or visit www.westlondonchambers.org.uk.
To book or hole, please 4T MONEY RA CHARITI FROM 1
4TH
To book or sponsor a hole, please contact:
WYKE GREEN GOLF COURSE
Golf and Dinner - £89 +
VAT and booking fees
Dinner only - £35 + VAT and booking fees
Hole Sponsorship - £125 + VAT and booking fees
Tee reserved from 12 noon
Golf plus two course meal
Charity dinner is open to non-golfers in the evening at 7:00pm
Please bring/donate a prize to be put into a charity raffle or auctioned if substantive
Golfing prizes for Nearest the Pin, Longest Drive and Best team score and putting competition
West London Chambers of Commerce
Business Awards 2026
We are proud to announce the West London Chambers Business Awards 2026 applications are now open!
They are open to ALL businesses in the London Boroughs of Ealing, Hammersmith & Fulham, Hounslow and ALL our Chamber members, wherever you are based.
Please consider entering more than one category. The more categories you enter, the better your chances!
There are 19 award categories, with two new categories this year and two category name changes:
· Education & Training Provider of the Year · Best Security Business – cyber & physical
· Best Online Footprint of the Year – previously known as Best Business for Marketing & Social Media
· Beyond Borders Award – previously known as Best Exporter of the Year
The award categories for 2026 are listed below:
Apprentice Employer of the Year
Best Business for Health & Wellbeing
Best Business for Hospitality & Leisure
Best Charity/Social Enterprise
Best Entrepreneur
Best New Business (your company must be under 2 years old)
Best Online Footprint of the Year
Best Security Business – cyber & physical
Best Small Company under 50 Employees
Best Tech Business
Beyond Borders Award
Business Enabler of the Year
Creative Business of the Year
Diversity and Inclusion Award
Education & Training Provider of the Year
Employer of the Year
League of their own Award
Unsung Heroes Award
Women in Business Award
To enter visit https://westlondonchambers.org.uk/annual-events/business-awards-2026/
Then simply click on the award category that you would like to enter.
If you are interested in sponsoring the Business Awards in any way, please contact Geraldine Holden on gerryholden@westlondonchambers.org.uk or 07710 574479
Welcome to our New Members
Acuity Associates
Ben Mekie
www.acuityassociates.co.uk
Acuity associates
Allport Enterprise Ltd
Harmeet Arora www.allportenterprise.co.uk
Business consultancy
House of ANIMA
Ambika Grewal www.anima.london
Concept dining bar & lounge
Aquality Trading & Consulting
Debbie Green www.aqua-lity.co.uk
Aquality trading & consulting
BAB AFRICA FOR INDUSTRIAL SOLUTIONS COMPANY
Ibrahim Taher Arebi www.baisco.ly
Industrial services and equipment supply
Bakri Pharma Ltd
Huzifa Khamis www.bakripharma.com
Pharmaceutical wholesaler
Battersea Training Logistics & Consultancy Services Ltd
Aya aude flora betty N’DRI www.seraphinapremiumcocoa.com
Premium Ivorian cocoa sourcing
Sky Revolutions Ltd
Ben Gorham
www.skyrevolutions.co.uk
Building surveying and specialist filming
The London College of Homeopathy
Dr Sandeep Kaila www.lchomeopathy.com
Homeopathic courses & treatment
Threat Evolution
Ameer Petkar www.threatevolution.co.uk
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Voix Energy
Awais Chuchtai www.voixenergy.com
Energy consultants
yBro
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Marketing agency
Are we heading for a recession?
by Justin Urquhart Stewart
Mention the “R” word and you are bound to hear gasps of horror. It often seems as though investors have little time for nuance: events are either wholly right or utterly wrong. Recession is in fact quite normal and is a vital part of a vibrant economy. Economies, markets and companies cannot maintain steady growth forever.
Economies operate in cycles and so after periods of strong growth, we are quite likely to see a slowdown. Recession is technically defined as “two quarters of negative growth” - namely, the economy and company have shrunk in size over the past six months. The weaker economies and companies may go bust in the case of corporates, or have a financing crisis in the case of nations. This, despite the financial and personal pain that this can cause, is most often actually an opportunity to clean out the Augean stables. Healthy economies, obviously, will also feel the effects.
Another clue as to the health of an economy is to look at companies that should have gone bust, but have been allowed to continue as collapse would cause enormous damage. This is especially the case with “zombie” companies, which are allowed to stagger on despite being almost obsolete, as neither banks nor other creditors can afford to suffer the pain of failure and thus are willing to keep spending huge sums on financial life support.
unsustainable - and whichever private equity firm is holding the parcel at that moment will suffer the pain. Actually, they won’t, but the effect will be felt by the company and its employees.
So, in the cycle of an economy, the downturn is the opportunity to clear out the dead wood of failing businesses, write off bad debts and investments and leave new space for the next generation of companies to sprout through into the next cyclical recovery.
What about our current economic situation?
Most of the economic indicators say that the global economy is still growing, which seems to stand in direct contrast to the doom-laden news that we suffer each night. Whether it is the Russo/Ukrainian war, the Gordian Knot of the Middle East or internal pressures within the Chinese economy, you could very understandably think that we are inevitably heading for a full-blown recession.
Yet the leading investment banks are still telling us that despite all of these issues, growth and demand in key areas is still expected to be quite robust. After all wars can be very profitable – if you are in the arms industries where currently demand outstrips supply.
we will always be needing - food, fuel and future technology. For us in the UK, we may not produce much food anymore, but we do have fuel and, most importantly, we are a leader in key areas of technology.
West London Chambers of Commerce
You can spot such companies as they will have had more debt laden upon them often by short sighted, greedy private equity or venture capital funds playing pass the parcel. They will finally implode when “having an efficient balance sheet” (increasing borrowing on the balance sheet) becomes
However, look at some of the broader issues affecting us as a direct consequence of the Iran war. The trade constriction of the Hormuz straits is actually nothing new but is of a greater order, now, as countries with seemingly little connection with the impasse in the Gulf will feel the effect. Basic fertiliser costs effect the operation of agriculture across the globe. Some nations, such as India and Thailand, are very dependent on such supplies. This will push inflation up in areas away from the obvious gas and oil companies, but to a far broader array of companies involved in, say, food and domestic amenities.
If we are so fearful we can, of course, revert to gold for some comfort, but I would rather follow the money which will continue to be spent on defence plans around the globe, and also those areas of necessities that
The weaker economies and companies may go bust in the case of corporates, or have a financing crisis in the case of nations. This, despite the financial and personal pain that this can cause, is most often actually an opportunity to clean out the Augean stables. Healthy economies, obviously, will also feel the effects.
We have over 40 tech-hubs (nicknamed as silicon fen/glen/bridge/beach and so on), and with the correct tax policies to support the self-breeding and exciting development centres, we are already a, leader amongst our continental neighbours. With the right development we have every opportunity of becoming the Silicon Valley of Europe.
So we should focus on where the growth is likely to come from, and not be frightened off by short term politicians trying to buy your votes. We already have some proven technology hubs, we have no shortage of potential investment capital, and we have the chance of being able to attract far more inward investment as we saw just a few years back.
What we need, though, is more confidence and for that we need intelligent leaders, with a greater understanding of how companies are both started and grown – as opposed to those who seem to accept failure and selfdeprecating groans.
5 minutes with
5 minutes with... MIKE HALSON
Who are you?
I’m Mike Halson. Communications Manager at The Upper Room homeless charity.
What’s your business all about?
The Upper Room feeds and supports homeless and vulnerable people in West London. I look after Marketing and Events for the charity.
Three words to describe yourself?
Cheerful. Helpful. Laid-back.
Ideal customer?
Any of our beneficiaries who let us help them without putting too many obstacles in the way!
Biggest achievement?
Putting on a fundraiser with David Tennant, which significantly raised our profile and increased donations.
Biggest gripe?
The way our society is set up, it’s far harder to help disadvantaged people than it should be.
Your
inspiration?
Working in this sector you are surrounded by so many caring, generous and selfless people, from primary school children to retirees.
Philosophy
in business?
We are non-judgmental and inclusive: anyone who is hungry or in need of help will be welcomed and looked after to the best of our ability.
Sporting hero?
I’m a Liverpool fan so maybe Jurgen Klopp: his passion, positivity and warm personality inspired fans and players alike and brought the magic back to Anfield.
Biggest
tip for success?
Positive energy and a can-do attitude make all the difference in life.
“We are non-judgmental and inclusive: anyone who is hungry or in need of help will be welcomed and looked after to the best of our ability.”
