Inspire July 24

JULY - AUGUST 2024

inspire.63 Inspirational Leader Rakesh Dua, CEO of DUA Accountancy & Business Consultancy, on what makes an inspirational leader and what inspires him.

Patron Focus Debbie Chadwick, Station Director of Heart Hertfordshire, talks about swapping acting for a career in radio and why being a Chamber Patron is close to her heart.

Spotlight Focus Right on the capital’s doorstep, Watford is a great place to do business.

Inspiring Hertfordshire Awards 2024

Celebrating success and centenary in shimmering style The business magazine of Hertfordshire Chamber of Commerce

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inside

inspire.63 4-10

Inspiring Hertfordshire Awards 2024

14

Inspirational Leader

16-19

Spotlight Focus Area

24-27

Chamber Events

28

Insight

29 & 31 Members’ News 36-37

Patron Focus

38-39 Chamber News

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41

Members’ News

42

Environment

44-47 Members’ News 48-49

New Members

50

Herts Go Green and Grow

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British Chambers of Commerce

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Keeping the Heart in Hertfordshire

54-55 Meet the Team

36 Publisher Ian Fletcher Benham Publishing Limited Aintree Building, Aintree Way, Aintree Business Park, Liverpool L9 5AQ Tel: 0151 236 4141 Fax: 0151 236 0440 admin@benhampublishing.com www.benhampublishing.com

Hello and welcome to the latest edition of Inspire.

Donna Schultz, CEO, and Abigail Parkins, from the Chamber, visiting Paul Robins, CEO, and Amanda Jansen, Head of Philanthropy, at our Patrons, Hertfordshire Community Foundation

welcome Welcome to the latest packed edition of Inspire.

Taking centre stage in this issue, not surprisingly, are the magnificent Inspiring Hertfordshire Awards. A big well done to everyone who entered for our Oscars of Hertfordshire and congratulations to all those who took away trophies on the night.

And what a magnificent night it was. I was delighted to see so many of you really enter into the spirit of the evening with your fantastic outfits. The 1920s created a dramatic backdrop at Tewinbury Farm Hotel and it was a fantastic way to mark 100 years of the Chamber.

There were some big winners on the evening and you can read all about them, along with some great photos of the evening from Pearldrop, starting over the page.

I don’t want to sound like a broken record, but to see the incredible array of successful and inspiring businesses across the county makes me feel very proud. It feels like everyone is trying that little bit harder and reaching that little bit further and it is great to be able to see.

Of course, now the general election is behind us, we will be watching with interest to see what the new leaders will do for the business community. I will be keen to see clear and consistent economic policies to help our businesses plan long-term strategies.

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Advice

The past few years have been tough and I think we would all welcome a period of stability.

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Membership Benefits

See you all soon.

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Last Word

Donna Schultz CEO Hertfordshire Chamber of Commerce

Advertising and Features Karen Hall Tel: 0151 236 4141 karen@benhampublishing.com

Editorial and General Enquiries Hertfordshire Chamber of Commerce York House, Salisbury Square, Old Hatfield, Herts, AL9 5AD

Production Manager Mark Etherington Tel: 0151 236 4141 mark@benhampublishing.com

Tel: 01707 502180 enquiries@hertschamber.com www.hertschamber.com

Media No. 2040

INSPIRE

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Published July 2024 © Benham Publishing and Hertfordshire Chamber of Commerce

Cover image: New Chamber CEO Donna Schultz goes back to the 1920s with Inspiring Hertfordshire Awards master of ceremonies John Darin. Courtesy of Pearldrop.

Disclaimer: Inspire is published for Hertfordshire Chamber of Commerce and is distributed without charge to Chamber members. All correspondence should be addressed to Hertfordshire Chamber of Commerce.

Views expressed in Inspire are not necessarily those of Hertfordshire Chamber of Commerce. Reprinting in whole or part is forbidden except by permission. ©2024 Please note that submitting an article does not guarantee publication. Whilst every effort is made to ensure the accuracy and reliability of material published in this journal, Benham Publishing and its agents can accept no responsibility for the veracity of claims made by contributions in advertising or editorial content. Benham Publishing cannot be held responsible for any inaccuracies in web or email links supplied to us.

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ON YOUR SIDE Whatever you need to achieve, we can help you get there

SA Law helps with all the legal aspects of business and personal life.

SA Law proudly sponsors the Inspiring Hertfordshire Awards.

Get in touch for a chat at:

salaw.com St Albans: +44 (0)1727 798000 Email: hello@salaw.com

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This year’s Inspiring Hertfordshire Awards were a particularly special occasion given that it is the Chamber’s centenary year. Exceptional businesses and entrepreneurs from across the county received the recognition they rightly deserve during a night of entertainment and celebration Few people will ever get the chance to attend the Oscars, but the county’s business community was able to experience its own version at this year’s Inspiring Hertfordshire Awards.

The Chamber’s awards are always a special occasion, but it was a night particularly worth celebration this centenary.

The 1920s-themed awards night was at Tewinbury Farm Hotel near Welwyn, with a glittering guest list including HM LordLieutenant Robert Voss CBE CStJ, Hertfordshire Community Foundation CEO Paul Robin and numerous business luminaries from across the county. Energetic musical group The Collective provided an appropriately lively soundtrack to proceedings.

Big winners on the night included Stevenage animal-free testing firm ImmuONE, which was named North Herts Business of the Year, while co-founder and CEO Dr Abigail Martin picked up the award for Entrepreneur of the Year.

Inspiring Herts Awards

Celebrating success and centenary in shimmering style

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Inspiring Herts Awards 6 Inspire 63

The night got even better for ImmuONE when it was named Inspiring Business of the Year, one of two special prizes presented on the night and chosen by the awards’ headline sponsors Viatris and SA Law. The other special prize was Outstanding Contribution to Business, which was won by family-run property and investment firm RO Group.

There were four double award winners – recruiter Quanta Consultancy Services, luxury destination Sopwell House, air compressor and vacuum pump specialists Air Energy, and office designers Woodhouse Workspace.

Chamber CEO Donna Schultz said: “What a night! I think I speak for everyone when I say we were truly blown away. So many wonderful anecdotes, so many great people recognised, so many super new connections made – it really did have the lot.

We set the bar high but it exceeded all our expectations.

“These awards are obviously about celebrating the achievements of others, but they are also about taking stock and appreciating your own successes. The pride in the faces of our superb winners was clear to see and spoke thousands of words.

“There’s nothing quite like the feeling that all the hard work has paid off – and I hope that our winning businesses can take confidence from this and push themselves on even further to reach the next level. We will be there with you all the way.

“I’d like to thank everyone who made this such a marvellous success, from our winners and highly commended businesses right through to all the people behind the scenes without whom this just wouldn’t have been possible. This was a massive team effort and I’m hugely proud of you all. I’ve no doubt our centenary Summer Party will be another super occasion too.”

The full list of winners and highly commended businesses is as follows:

Sponsored by Willmott Dixon Winner: MBDA UK Highly commended: Ashbourne Insurance

Best Use of Technology Sponsored by D5 Design Winner: WMT Chartered Accountants Highly commended: RDT Architects Highly commended: Crane and Staples

Business of the Year East Herts

Business of the Year North Herts

Business of the Year South Herts

Business of the Year West Herts

Sponsored by East Herts Council Winner: Air Energy Highly commended: Vision Path

Sponsored by Welwyn Hatfield Council Winner: Chapman Ventilation Highly commended: Sopwell House

Sponsored by Stevenage Borough Council Winner: ImmuONE Highly commended: UHY Hacker Young

Sponsored by DUA Accountancy and Business Consultancy Winner: Quanta Consultancy Services Highly commended: HAB Law

Inspiring Herts Awards

Apprenticeship Champion

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Business of the Year Medium to Large

Business of the Year Small to Medium

Community Champion

Diversity and Inclusion

Entrepreneur of the Year

Excellence in Business Diversification

Sponsored by Longmores Solicitors Winner: Sopwell House Highly commended: Quanta Consultancy Services

Sponsored by HB Accountants Winner: MCR Pathways Highly commended: Rennie Grove Peace Hospice Care Highly commended: Carers in Hertfordshire

Sponsored by Menzies Winner: ImmuONE Highly commended: Beehive Green

Sponsored by Redwood Bank Winner: Woodhouse Workspace Highly commended: Green Building Design

Sponsored by Barclays Winner: HAB Law Highly commended: Step2Skills

Sponsored by Hertfordshire Growth Board Winner: GeoSmartPro Highly commended: One YMCA

Excellence in International Trade

Excellence in People Development

Family Business of the Year

Green Award

Most Promising New Business

Sponsored by NFU Mutual Winner: MK Ginder and Sons Highly commended: WMT Chartered Accountants

Sponsored by Green Building Design Winner: Quanta Consultancy Services Highly commended: RDT Architects

Sponsored by Ambition Broxbourne Winner: No Floor No More Highly commended: Espria Ltd

Sponsored by Chapman Ventilation Winner: Air Energy Highly commended: LD Collins

Sponsored by Ashbourne Insurance Winner: Sopwell House Highly commended: MK Ginder and Sons

Sponsored by Minerva Winner: Net Zero International Highly commended: Pages Care Farm

Inspiring Herts Awards

Excellence in Customer Commitment

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Property and Construction Project of the Year

Workplace Wellbeing Award

Outstanding Contribution to Business

Inspiring Business of the Year

Sponsored by Oventrop Winner: Woodhouse Workspace Highly commended: Louis de Soissons

Sponsored by CAE Winner: The RO Group

A special THANK YOU to all our sponsors

Sponsored by RDT Architects Winner: Atlas Copco Highly commended: Quanta Consultancy Services

Sponsored by Viatris and SA Law Winner: ImmuONE

LEGAL MATTERS

Q So what has

A

changed?

Two big changes, the first being the introduction of the Transferable Nil-Rate Band allowing the estate of the second spouse to die to benefit from the unused portion of the Nil-Rate Band of the first spouse to die.

The second is the Residence Nil Rate Band, which is a qualifying allowance available to anyone with a house and children.

This brings the Nil-Rate Band discretionary trust back into play. If a trust is created on the first death which reduces the surviving spouse’s estate below the £2 million mark (or further towards it), the RNRB allowance comes back into the survivor’s estate.

Q The solution then?

A

In order to use the Nil-Rate Band of the first spouse, a discretionary trust was created for the benefit of the surviving spouse and the children and sometimes the grandchildren. Generally, the trust’s assets were a loan made by the Trustees in favour of the surviving spouse so that on the survivor’s death, this loan counted as a debt of the estate, thus reducing the taxable value for IHT.

Inheritance Tax and the Nil Rate Band Alastair Liddiard reflects on how the advice given on Inheritance Tax (IHT) for spouses and civil partners has changed a fair bit from when he qualified as a solicitor 20 years ago.

Prior to 2008, the Nil-Rate Band was a “use it or lose it” allowance with no transferable element.

Because of the introduction of the Transferable Nil Rate Band, this more complicated structure became less useful; simply leaving all assets to the surviving spouse automatically qualified for all IHT allowances. The Nil Rate Band stands at £325,000, allowing a total of £650,000 to be claimed on the survivor’s death.

Q What are the benefits and

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issues of the Residence Nil Rate Band?

The Residence Nil-Rate Band (RNRB) brought an additional allowance for an individual of up to £175,000 to reduce the value of the family home. This is also transferable to the surviving spouse, although strings are attached to the claim and one of these is that the RNRB starts to diminish in value if the gross estate of the deceased is in excess of £2 million.

The value of the Transferable Nil-Rate Band has not changed and is not going to change for some time, so it sitting in the trust rather than transferring to the survivor’s does not affect the total IHT savings in respect of the “ordinary” Nil-Rate Band.

Q Any other opportunities?

A

Yes – if you were previously married and your spouse died and left you their estate and you have since remarried, then creating a Nil-Rate Band Discretionary Trust to capture this additional Transferable Nil-Rate Band from your first marriage affords us three IHT allowances; the first spouse and two from the new marriage, increasing the potential IHT savings from £650,000 to £975,000, plus the Residence Nil-Rate Bands of £350,000, giving total IHT allowances of £1.325m.

Alterations to taxation legislation can lead to a return to our “Greatest Hits”.

The resurrection of the Nil-Rate Band Discretionary Trust as an IHT planning tool is certainly one of these.

• www.longmores.law • 01992 300333 • enquiries@longmores.law • • 24 Castle Street Hertford SG14 1HP • Inspire 63 11

Advertising Feature

BpH Wealth Celebrates 40 Years

BpH Wealth provides Lifestyle Wealth Management, helping their clients achieve a better balance between their money and their life. Michael Freedman, founder, and Simon Brown, partner, both share their reflections as the business turns 40 this year.

4. To not rely on banks for funding. I had found they provide an umbrella when it is sunny but withdraw it when it rains.

5. To treat any employees with respect.

With no preconceptions of how to build a new business, I hit the ground running. I simply applied my principles and lot of hard work. I soon began to make new friends and colleagues through the wonderful flock of clients that accepted me as their adviser.

A Very Different Time

Michael - The history of BpH Wealth In 1984, I found myself at a crossroad of life.

I was a Chartered Accountant (ACA) and had a high-level of experience running a clothing factory, employing over 300 staff. The 80s were not easy for manufacturer-exporters like us; the value of the Pound Sterling doubled overnight as interest rates reached 18% to “squeeze inflation out of the economy”.

The sheet was clean, so I could apply my guiding values to wherever I went next. With my experience running a comprehensive trading company and my professional qualification, I set myself up to give advice on group pensions. This was a much-neglected area; half of employees were not provided for, relying solely on the meagre State Pension.

A Fresh Start My rules were, briefly: 1. To do something which relied on my brainwork, not the performance of many employees.

2 To maintain the high ethical standards I had developed through my accountancy studies.

3. To always put the client first. Simply, to only give advice I would be happy to give to my family.

The financial services sector, now arguably one of the most heavily regulated in the UK, was more like the Wild West back then. There was no regulator and no defined qualifications to be able to give advice. The old mantra in ‘The City’, “my word is my bond” gave a green light to many, self-appointed “experts”.

In 1987 the first financial regulator, FIMBRA, came on to the scene amid howls of protest from the cowboys. However, as a Chartered Accountant, I thought a regulator was long overdue.

Growing

A Firm of Firsts Qualifications were initially not available, but these emerged from the Chartered Insurance Institute in the 90s. I had long wanted to demonstrate my skills extended from accounting to my present occupation. I rather naively applied to take a set of four exams in one week.

I set to work in my evenings, much as I had done many years earlier for my ACA. This time though, I was well-versed in the subjects and was delighted to find that what the industry wanted was what I had been doing all along. Again, hard work paid off and I passed all my exams.

A few years later, chartered status was granted to individuals who met the required standards. I was invited to the very first graduation ceremony, held with much pomp and pride at the Guild Hall. This was a high point for me and enabled me to set a standard for the other advisers to follow.

Since then, the firm has sponsored ten chartered advisers and a good number are on the way, of which I am rather proud. In 2008, when firms

By the end of my first year, I had made some fine clients, many of whom I still help today, and employed a secretary. After four years, I asked Simon Brown if he would like to work with me, an opportunity he jumped at in 1988, he was 21.

He worked for Sun Life and replied to me, that of the 400 companies he helped, mine was the only one with which he would like to be associated.

We clicked.

The week Simon joined me, we upped roots from my home office and moved into Oddstones House, our present home. Our client base continued to grow apace. Although I initially assisted companies, many staff and executives asked for my help.

The individual side of advising came into being, forming the basis of our present practice.

www.artemis.uk.com • inspire@artemis.uk.com • 020 3931 6100

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Advertising Feature identifying mental blocks and providing the necessary education and guidance to ensure that they live a flourishing balanced life with no financial regrets.

Freedom Some of my favourite meetings are not where we get into the nitty gritty of a client’s finances. Instead, they are where clients are excited to share all of the wonderful things they have been up to since the last meeting.

True freedom is being able to do what you want, when you want, with who you want and for as long as you want. This is the goal, not some arbitrary amount or level of return.

Aiming to give clients their best chance of living the life they want is difficult, as the goalposts are constantly moving. Circumstances can change for the better or worse and clients’ preferences and goals can change too. I have learned the value of building flexibility into plans, helping clients have the best chance of financial and lifestyle success – whatever that means to them.

Perspective and Balance

became eligible for chartered status, we were also in the first batch to achieve this. In 2015 we committed ourselves to an even higher standard, becoming the first firm in the UK to be certified by the Centre for Fiduciary Excellence.

During my 35 years as an adviser, BpH Wealth, and the industry as a whole, has undergone a huge transformation. We have transitioned from recommending pension products to corporate clients in return for commission to a bespoke, feebased, holistic service for individuals and families.

Simon has helped us move into the high-tech realms, a far stretch from the first crude word processor I acquired in 1985. We were among the first firms to ensure our charging structure incentivised quality advice, rather than making sales. We broke away from the commission-based model to a genuine advice-giving setup in 2003, nine years before this became compulsory.

We continue to build on the basis I founded, and I am immensely grateful to my wonderful team of colleagues who now form part of the BpH work family. I do not think we have strayed far from my original founding principles.

Simon - The value of Financial Advice As an adviser to many clients and their families, it is easy to get caught up in the day to day. The work and care we put into each client is intensive and multifaceted, but it is important not to lose sight of the wood for the trees.

As we mark our 40th anniversary as a business this year, I would like to share what I have learned during my experience as an adviser about the true value of financial advice, and how the process has helped so many of our clients to live better lives.

Working with the same clients over their whole lifetime, I have naturally developed deeply trusting relationships and I constantly strive to get better at supporting those I serve through the many ups and downs that life can bring.

Confidence There is a lot to say about the benefits of financial planning. Equally, providing a robust, evidencebased investment proposition to help clients’ finances where they need to be is crucial. However, my time working with clients has taught me that there is a clear distinction between having enough money and having the confidence to actually spend it, or to retire and stop earning altogether.

Attitudes to money are often deeply rooted from an early age. Having ‘enough’ money is a mindset as well as a material state. Those that do not have the mindset can be prone to hoarding, risk averse or risk-seeking behaviour.

It is my hope to help those I work with to gain perspective on their life, and to help them work through what they really want to get out of it.

Our lives are not a rehearsal, and a life well lived requires a balance between many factors. Finances are important, but so are family, friends, health, purpose, and connection to a wider community.

With advisers informed by decades of collective experience, and equipped with the right tools, I hope to create a lasting business that, through the generations, helps clients discover and pursue their ideal balanced life.

I have discovered the importance of helping to guide clients from a restricted mindset to a mindset of ‘plenty’. This involves asking the right questions,

BpH Wealth Management LLP

Oddstones House, Thompsons Close, Harpenden, Herts AL5 4ES

01582 461122 • balance@bphwealth.co.uk • www.bphwealth.co.uk BpH Wealth is authorised and regulated by the Financial Conduct Authority

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‘Be fair, well-informed and communicative’ to be an Inspirational Leader

Inspirational Leader

Rakesh Dua, CEO of DUA Accountancy & Business Consultancy, speaks to Sarah Dale about what makes an inspirational leader and what inspires him

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With a wealth of experience, Rakesh Dua is keen to encourage new business owners to succeed.

“You need a lot of energy, commitment and passion and have a very clear plan of your services and target market as a leader,” he says.

“And once you’ve established your business, remember that you represent the brand. Therefore, having an ambassadorial, influential role is crucial to show quality leadership.

“Part of being a leader is encouraging people to go with you and giving them the faith in engaging with others and representing that brand.”

Rakesh has always been one to break the mould. He completed a threeyear degree in two years, chose Aberystwyth in Wales for university instead of staying in London, and negotiated a sports car as part of his package in a previous role. For the past 14 years, Rakesh has led DUA Accountancy & Business Consultancy in Watford.

“I was meant to go into medicine, but my father was very ill, and I didn’t hit the grades,” Rakesh recalls. “One of my cousins suggested accountancy, so I did that instead and completed my degree in two years. I’ve done quite well out of accountancy.”

Rakesh’s journey from Harrow to Wales and back to London shaped his career.

He now lives and works in Watford, where DUA’s headquarters are located.

The company also maintains a base in Mayfair for client meetings. He believes a leader must be inspirational to guide their team towards achieving a shared vision.

“A leader must continue to learn and always improve,” says Rakesh, who has two young sons. “You face challenges like COVID-19, investment, innovation, and retaining top talent. But being fair, well-informed, and communicative is crucial.”

Rakesh’s involvement with the Hertfordshire Chamber of Commerce highlights the benefits of networking and community spirit, evident in his key tips: Embrace lifelong learning: Continuously seek improvement and face challenges head-on. Whether it’s navigating a pandemic or innovating within your industry, stay adaptable and informed.

Lead by example: Bring value to your team and excel within your peer group to establish yourself as a thought leader. A strong reputation can enhance your company’s growth and influence.

Support your community: Give back to those around you. Rakesh credits his parents and community for his success and emphasises the importance of contributing to local initiatives.

Have a clear vision: Energy, commitment, and a clear plan for your services and target market are essential. Representing your brand effectively is crucial for establishing and maintaining quality leadership.

Collaborate and contribute: Engage in continuous learning and maintain a collaborative approach. Stand out as a leader by contributing to your community and industry. The benefits of such engagement will be evident in the medium to long term.

Part of being a leader is encouraging people to go with you and giving them the faith in engaging with others and representing that brand.

Rakesh is passionate about encouraging new business owners to succeed. His commitment to community and quality business practices is evident through his involvement with the Chamber of Commerce and his plans to build strong links with business communities in India.

We asked Rakesh for any final words of advice. “I would always say to new members of any network, ‘Give before you take’.

“If you can be open to learning, have a collaborative style, always contribute to the community and stand out as a leader, you will be recognised.”

LEGAL EXPERTS

Divorce and protecting your business assets Celebrity couple Ruth Langsford and Eamonn Holmes have announced they are divorcing after 14 years of marriage. The pair own a business together - Holmes & Away - so there is potential for complications when separating matrimonial assets.

Beth Woodward, Partner and Head of Divorce and Family Law at Neves Solicitors, examines what the law says.

One of the key questions to arise when business owners divorce will be the value of the business or share of the business held by each spouse.

Consideration will need to be given to its assets, earnings, and structure. Often an expert valuation from an accountant will be relied on. This can also minimise any dispute over valuations. Arranging a valuation can sometimes be complicated and costly so it is important to get legal advice before doing so.

Protecting your business before a divorce requires careful advice. If you are seen to be moving assets or shareholdings simply to avoid future claims on divorce, this can damage your case considerably.

Where transactions have taken place specifically to do this, the court has the power to set them aside.

It is worth bearing in mind several broad principles:

Prevention is better than cure A pre-nuptial agreement or post-nuptial agreement can assist in limiting claims against a business. It may be too late by the time you get to the divorce, for obvious reasons. But if you have planned well ahead, at the time you

get married or subsequently - perhaps when inheriting a business - getting the agreement of your spouse not to make damaging claims against the business can be helpful.

If you are currently married and own a business, it is certainly worth considering a nuptial agreement at any stage.

Do not mix your business assets with your private assets unless necessary Keeping the business entirely independent of your private wealth can help on divorce. It will help if, for example, the family home has not been used to secure borrowing within the business. While this is not always possible, it is an important consideration.

It is sometimes tempting to involve a spouse in the business, not least for tax purposes There is a balance to be struck. Involving your spouse helps them to make a claim by having been involved in the business and so having contributed to its success.

Against that, it is a pity not to use income tax reliefs by appointing them a role within the business.

Beth Woodward, Partner and Head of Divorce and Family Law Again, this is where a nuptial agreement would help to determine that spouse’s interest if your relationship were to break down.

Sharing ownership of a business with outsiders can help on divorce If a business is 100% owned by one spouse who is getting divorced, the courts may treat it just like any other asset - to be divided or shared unless there are good reasons not to.

If the business is jointly owned with other shareholders or partners, the court is less likely to take steps that would damage the livelihoods of the other shareholders or partners.

By taking professional advice and taking time to plan, you can put measures in place to protect your business if your personal relationship were to break down in the future.

Beth Woodward is experienced in all areas of family law including acting for clients with family farms and businesses.

We’re more than just legal experts.

We’re trusted advisers who take the time to really understand your issues.

Legal Solutions we provide:

4 Company Commercial 4 Commercial Property 4 Family Law 4 Residential Property 4 Will, Trusts & Probate

01582 715234 info@nevesllp.co.uk www.nevesllp.co.uk Neves Solicitors LLP

Tollgate House, 69-71 High Street, Harpenden, Hertfordshire AL5 2SL

Inspire 63 15

Area focus: Watford 16 Inspire 63

Big business, big dreams – this town is a chart-topper Serving as the base for huge brands including Costco, TK Maxx and Wickes, Watford is something of a heavyweight in the Hertfordshire business world – but it’s a great place for smaller companies too Right on the capital’s doorstep, Watford is a great place to do business, and is home to head offices for household names including Hilton, Kodak, Ralph Lauren and JD Wetherspoon.

It’s not all about the big businesses, though. Watford has a strong, diverse base of small and medium-sized enterprises too, with key sectors including professional and business services, creative media and IT, healthcare and pharmaceuticals, and hospitality and leisure.

It also stands higher than the national average when it comes to its people who are educated to degree level or above.

The town this year was named the best place to live and work in a ranking of the UK’s 100 largest urban areas – an enviable accolade from the UK Vitality Index, compiled by property consultancy Lambert Smith Hampton. Watford’s strong result was driven by its top-ranked performance in the economy and business spheres, as well as health and environment.

The borough boasts prime sites such as the new £25million eco-conscious Watford Business Park, the Croxley Park scheme that hosts 2,400 employees across 60 businesses, and Clarendon Works, a 12-storey office space with state-of-the-art facilities.

The town is well-connected by road, rail and air, with Luton and Heathrow airports both reachable within half an hour and London Euston station only 15 minutes away by train from Watford Junction. The railway station is one of the busiest in the country, with about eight million visitors a year. Watford Borough Council is lobbying for improvements to the station, and also planning to revitalise the southern part of the town centre in an initiative known as the High Street Gateway.

Family-run property preservation specialists Dampcure-Woodcure/30 have been based in Watford since the company was founded in 1959

by John Darling, his wife Carole and his father George, experienced builders and property developers.

The business is still based in the town today, under the directorship of John and Carole’s daughter Claire Darling.

Claire said: “I first came to the office as a young child and soon learned the business. I’m now a working director, overseeing the day-to-day running of the business and ensuring customer satisfaction. My parents were actively involved in the business until 2021, when they tragically became victims of COVID-19.

“Our surveyor, technicians and plasterers are all qualified and experienced professionals, with more than 200 years of service with the company between them. Today, we continue to serve many parts of London, Hertfordshire, Berkshire and Buckinghamshire – and with the addition of a new office in west Northamptonshire, we now also cover Northamptonshire, Bedfordshire and Milton Keynes.

Protecting the past, securing the future.”

Watford is also home to electrical and mechanical manufacturer Techna, which has been run by the Mestitz family since its founding in 1945. The Mestitz engineering pedigree goes back to the 19th century, when the family produced the first Czech vacuum cleaner. Having emigrated to the UK, Ervin Mestitz founded Techna in 1945. His son Richard took over in 1962, and since the mid-1990s the company has been run by Richard’s son John Mestitz. The company’s clientele now ranges from small start-ups to multinationals.

John said: “The Techna name has, for nearly 80 years, become synonymous with high quality, value for money and exceptional customer service. From our base in Watford, we are positioned to serve a host of markets and industries both in the UK and across the world.

“Our range can be found throughout the electrical, wire and cable, temporary power, transportation, marine, motion control, packaging and power distribution industries, amongst many others. We place great emphasis on quality control and test traceability, with final quality control processes that ensure reliability and confidence are built into the Techna brand.

“Our expansion of facilities in the previous decade allowed us to embark on ambitious plans to further broaden the range of

products and services offered by Techna. In 2022 we again acquired additional premises to further expand our UK manufacturing facilities. Whatever your requirements, be sure to talk to Techna.”

Another business based in Watford is All Aboard Charity Shops, which operates 22 busy high street locations across London and Manchester from its head office, warehouse and eBay shop in Colne Way Court. The company sells donations of unwanted items to prevent them going to landfill unnecessarily while supporting good causes.

All Aboard helped 79 charities last year.

All Aboard also creates hubs in high street locations to provide spaces for people to volunteer their time in the community, such as young people learning workplace skills, older people looking to give something back with their spare time, or learners of English looking to improve their competency in the language.

The initiative was founded in north London in 1987 by Stella Lucas MBE along with three friends, Monique Landau, Trudie Reiss and Jeffrey Pinnick, when Stella was already 70 years old. It moved to Watford in 2016, with the Stella Lucas House name formerly used in London was applied to the new Watford headquarters. Stella, who was awarded an MBE in 2003, remained a trustee and director of All Aboard until 2017.

She passed away on 6th January this year at the age of 107.

Charities supported by All Aboard include the Anne Frank Trust, Goods for Good, Herts Inclusive Theatre, Jewish Care and Moorfields Eye Hospital.

Area focus: Watford

“Working alongside me is my partner Nick Sperrin, who is Director of Operations, as well as a qualified domestic ventilation specialist – advising many housing associations and private clients on condensation issues. My daughter Nellie is in charge of the sales department, giving clients help with enquiries and booking in surveys.

Inspire 63 17

Area focus: Three Rivers 18 Inspire 63

Lottery’s home is a winner for business, creativity and natural beauty The district of Three Rivers has hosted National Lottery draws for three decades, and is also home to state-of-the-art film studios, swathes of beautiful woodland and more A trio of chalk streams flowing through the area just north, west and south of Watford inspired the name for the district of Three Rivers, which pairs rural charm with the National Lottery headquarters and UK bases for international giants including Kodak, Warner Bros. and Renault.

The Gade, the Colne and the Chess all arise from natural springs in the region’s chalk bedrock and are internationally rare, being three out of 160 in England and only 210 in the world.

Warner Bros. Studios Leavesden, the largest state-of-the-art film studios in Europe, provides the lynchpin for a strong arts and entertainment sector in the district, with technology, pharmaceuticals, IT and construction also represented. The National Lottery has been run from Tolpits Lane in Holywell since the game’s launch in 1994 – originally by Camelot until this year, when the licence was transferred to Allwyn UK. The main shopping centre in the district is Rickmansworth town centre, with smaller and more independent-focused high streets in Abbots Langley, Chorleywood and South Oxhey. This wide range of communities, ranging from

big business to small towns and villages, gives Three Rivers a very mixed character, with frequent continental or themed events and markets held in the area, and an inclusive and welcoming spirit.

Key retailers in Rickmansworth include Marks & Spencer, Waitrose, Costa, WHSmith, Boots, Caffe Nero, Iceland, JD Wetherspoon, Starbucks, Wenzel’s, and numerous small independent businesses, including greengrocers, butchers, hardware shops and cafes. Planning permission is currently being sought for a branch of McDonald’s in the town’s High Street.

Three Rivers’ proximity to London and to national transport routes, including the M25, M1, M4 and M40, make it a well-connected location, particularly desirable in parts of the creative industry due to access to supply chains, other creatives and studios nearby. Junction 18 of the M25 is five minutes’ drive away from Rickmansworth and the town’s railway station is served by Chiltern Railways and the London Underground’s Metropolitan Line, with tube journeys to Baker Street in London taking about 40 minutes.

Three Rivers, supported by Hertfordshire County Council’s Countryside Management Service, has been successful in gaining external funding from both the National Lottery Heritage Fund (£161,691) and the HS2 Colne Valley Regional Park Panel (£510,463) towards the project.

Leisure activities in the district include Play Rangers outdoor fun for youngsters in the woodlands and open spaces, facilities at South Oxhey and William Penn leisure centres, Rickmansworth Golf Course, parkrun and more than 30 play areas across Three Rivers. There are also two theatres – Watersmeet in Rickmansworth and The Henderson Hub in Abbots Langley.

Sunset at the Aquadrome

Wedding and events venues include Micklefield Hall, an attractive luxury country house north of Rickmansworth.

This venue boasts an award-winning Grade II listed 16th-century tithe barn, a romantic temple and a fledgling rose garden that provides a superb backdrop for special occasions. The site also offers spaces for filming locations, and has featured in movies, TV series and adverts.

Three Rivers is attractive to the technology industry due to the presence of competitors that mean there is a talent pool available locally, and due to operating costs being more affordable than in London. Staff tend to live nearby and the area has many lifestyle amenities that make it desirable, such as access to reliable utilities, good schools, top-notch digital connectivity, good transport links and natural beauty, with more than 34 per cent of Three Rivers being woodland.

A key green space is Rickmansworth Aquadrome, a 41-acre local nature reserve owned and managed by Three Rivers District Council, with rare wet woodlands, wildfowl, lakes, a chalk stream and beautiful views, all right on the doorstep of Rickmansworth town. The Aquadrome is also home to watersport groups, a café, a workout zone and two play areas.

The recently developed Aquadrome Project aims to enhance, nurture and protect Rickmansworth Aquadrome.

Over the coming years, visitors will see improvements to the mosaic of habitats, improved accessibility and increased opportunities to learn about the fascinating social heritage and environmental importance of the site.

Micklefield group Micklefield Marketing and Event Manager Annabel Rankin said: “This area is ideal due to its rural nature yet close proximity to London. Transport links to the venue are excellent via National Rail and London Underground into Chorleywood and Rickmansworth and there is easy access from junction 18 on the M25.”

Developments planned in Three Rivers include the provision of new sound stages, workshops and offices at Warner Bros.

Studios Leavesden, as well as a new roundabout to provide vehicular access to the studios and to land called the Island site. Elsewhere, the Maple Lodge site in Maple Cross is being redeveloped to provide two warehouse units comprising a total of 16,115 square metres, including 1,882 square metres of office space, access, landscaping and associated works.

Working in partnership with Warner Bros. Studios Leavesden to create a heritage sculpture trail

The district is full of innovation, creativity and community work. It has much to offer with visitor attractions, festivals, shopping, eating and drinking, sport and leisure, history and places to stay. This, combined with the strong cultural sector and a culture of enterprise, all serves to make Three Rivers a welcoming, distinctive and attractive place to live, work and visit.

Area focus: Three Rivers

Children having fun at Play Rangers

Inspire 63 19

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ADVERTISING FEATURE

No one left behind:

Amanda tells Hertfordshire’s good growth story

By Amanda Foley, Chief Executive, St Albans City and District Council Hertfordshire is known for its lush green landscapes, rich history, and idyllic garden towns and villages, but it is also a major engine for UK growth.

From a booming multi-million movie industry to a world-leading cell and gene sector centred in the golden triangle, Hertfordshire boasts an economy that is larger than many city regions. It’s this quality of life and access to a thriving economy that attracts residents from all walks of life to locate here.

The Hertfordshire Growth Board has already set its vision and missions, taking a unified approach with leaders from the county, district, and borough councils, as well as the NHS, Police and business. From new employment opportunities and quality and sustainable homes, to healthy places that are well connected for the digital age with a sustainable transport infrastructure, the Growth Board has ambitious plans and is ready to work closely with the new Government and MPs. I’ve been Chief Executive of St Albans City and District Council since 2017 and I’ve overseen various projects, including new sports and cultural centres in Harpenden, and a cycling and community hub in St Albans. I’ve also been involved in developing a seven-acre site in the heart of St Albans and the Strategic Local Plan for housing and development.

Naturally my ambitions for St Albans play a major part of my involvement in the Hertfordshire Growth Board where I’ve led on setting up aspects of the Transport mission.

I’d like to see public transport better joined up regionally, particularly east to west.

That would require a whole county approach and will need input from central Government to make it happen.

Hertfordshire’s growth potential We have a strong track record of innovation, with leading clusters in space and defence responsible for a third of the world’s satellites, built in Stevenage - and the county is Europe’s top cell and gene cluster. Yet a short drive down the A1 in Elstree and Borehamwood, and Watford we’re at the centre of the UK’s film production industry that’s set to rival Hollywood.

Our proximity at the centre of the golden triangle between London, Oxford and

Cambridge is what gives us the edge, and in Hertfordshire we have the luxury of affordable key development sites for large organisations to set up shop and invest.

But it’s not just about big business because our town centres and high streets are bustling with independent shops and cafes. It’s these local businesses, run by local people that help to keep us fuelled and they’re part of the reason why so many visitors come.

Transforming transport Our transport infrastructure has always been a hot topic but we’re eager to improve our public transport links as well as build on our existing active travel networks.

committed to building thousands of additional new homes and generating new jobs in the next 10 years.

But we are facing barriers to further growth.

The new Government could unlock these through a strong devolution deal so we can tailor interventions to the needs of residents and businesses.

We must ensure economic growth is inclusive and sustainable; that we get high quality, sustainable housing growth in the right places; and that we protect our outstanding natural landscapes including our globally significant chalk streams.

To do this, we need more funding and local powers over skills, business support, regeneration, housing and strategic planning, transport, sustainability, energy, and digital infrastructure.

Making an impact

One standout example is HertsLynx which acts a bit differently to your traditional bus service. It operates in North Herts, East Herts and Dacorum, and doesn’t follow the usual bus timetable. Instead, passengers can use an app to choose a pick-up and drop-off point.

This has been popular with residents and a welcome improvement.

Working with a new Government A change of administration offers the opportunity to reset our relationship with Government. Our biggest priority is to work collaboratively to showcase what makes Hertfordshire unique, so that our asks to Government come with an offer from us that evidences a return which supports the country at large.

Hertfordshire is an engine of growth with £42bn GVA pa. We contribute more to UK plc than many city regions.

As well as our strong track record of innovation, with leading defence, space, and biosciences’ sectors, we pioneered the first garden cities and new towns, and councils locally are already

The Growth Board and our partners have come a long way in the last 12-18 months.

The Hertfordshire Economic Board has already launched a Hertfordshire Film Office which works with film and TV creatives, and major studios globally to secure suitable shooting locations in the county. This is a service that the industry has welcomed with open arms and makes it easier and faster for studio execs to scout locations and get filming.

Invest Hertfordshire, which is the county’s new inward investment service, promotes development and opportunity sites in the county so that businesses can make easy decisions on where to locate or invest.

We have also secured additional Government funding for Hertfordshire, targeting the roll-out of Full Fibre coverage to around 7,000 premises in hard-to-reach and rural areas of the county.

To strengthen our role as planning authorities, I’ve started work on improving planning resilience in the county so that we can better meet the growth needs of the county.

Hertfordshire is open for investment and is ready to work with Government and other funding partners to secure deals and drive inclusive growth for the benefit of our residents, communities, and businesses.

To learn more about the Hertfordshire Growth Board and its missions visit www.hertfordshiregrowthboard.com Inspire 63 21

SPONSORED FEATURE

Help Shape Hertfordshire’s Economic Future

Hertfordshire Futures, the new name for Hertfordshire Local Enterprise Partnership (LEP), is developing a new economic strategy for the county and is seeking a wide range of voices to share their views. By Lucy Gravatt The rebranded organisation will officially launch at an event on 11 July at Knebworth Barns when it sets out its priorities for the year ahead and how stakeholders can get involved.

Hertfordshire Futures is a dynamic partnership between businesses and the public sector, driving sustainable economic growth across Hertfordshire. It is the leading voice for the county’s economy, setting the strategic direction to accelerate jobs, business creation, innovation and investment.

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Its vision is to position Hertfordshire as a powerhouse economy in the UK, where businesses flourish, talent thrives and communities prosper by:

• Setting the economic direction, fostering an environment that attracts world-class innovation and high-value growth; • Investing in programmes that support local businesses, deliver skills leadership, drive sustainable and inclusive growth and attract inward investment;

• Advocating for the county on a national stage, ensuring Hertfordshire is recognised as a prime location for growth, innovation and sectorial excellence.

Its mission is to build on Hertfordshire’s reputation as a premier location for growth, innovation, creativity and world-leading science, advanced manufacturing and technologies, and to make it one of the foremost economies in the UK. In so doing, it can help realise opportunities to enable residents, communities and businesses to thrive, benefitting the environment and providing a better quality of life for all.

SPONSORED FEATURE

Towards a new Economic Strategy As the leading business voice on the economy, Hertfordshire Futures is responsible for setting the economic direction for the county. It has been 11 years since the publication of Hertfordshire’s Strategic Economic Plan SEP) which set the blueprint for growth for the next decade and was revised in 2017 and again in 2019. Its vision to become one of the leading UK economies by 2030 was underpinned by these key priorities: • Maintaining global excellence in science and technology • Harnessing our relationships with London (& elsewhere) • Reinvigorating our places for the 21st Century • Foundations for growth Since then, significant progress has been made.

Importantly, this strategic roadmap also resulted in securing significant private and public sector investment in Hertfordshire. In less than 10 years, GVA has grown by £10bn, generating over £42bn a year. Huge global pressures have also had an impact on the local economy with COVID, UK’s departure from the European Union, war in Ukraine and the Middle East, and a cost of living crisis. Now with a new UK Government, the time is right to revisit these core strategic aims, while building on the rich data amassed over the past decade, and help plan ahead for future growth. Hertfordshire Futures will be seeking the views of diverse range of stakeholders as they develop the evidence base.

Adrian Hawkins OBE, Chair, Hertfordshire Futures, said: “The launch of Hertfordshire Futures could not have been more timely just a week after the General Elections. With a new Government gearing up to deliver on its national growth objectives, Hertfordshire is perfectly placed to respond. We have a strong track record of delivery, generating billions for the UK economy. As a progressive and forward-thinking organisation we need to plan ahead for the future and ensure that the benefits of economic growth are more widely shared.”

Hertfordshire Futures offer a comprehensive suite of programmes and expertise across these key areas: • Sector Growth and Investment: working with businesses in identified clusters and supporting them to grow and expand; • Business Support and Enterprise: equipping businesses and individuals with the tools they need to reach their full potential; • Skills and Employment: growing our pipeline of highly skilled talent to meet the needs of an evolving economy, and support people most in need to progress into good jobs.

Established in 2011, Hertfordshire LEP became fully integrated with Hertfordshire County Council in March 2024, adopting the new name Hertfordshire Futures to reflect its strengthened role shaping a sustainable and prosperous future with initiatives that foster economic growth, protect our environment and build resilient communities.

As part of its enhanced status and in recognition of its closer ties with business,

Donna Schultz, CEO, Hertfordshire Chamber of Commerce, now sits on Hertfordshire Futures board and will be attending its launch on Thursday.

Its Board, chaired by Adrian Hawkins OBE, provides business leadership of economic growth, oversight of Hertfordshire’s economic strategy and delivery of Hertfordshire Futures programmes and services; advocacy and investment activity.

Its range of branded services are shaped around its key priorities and include: • Sector Growth and Investment: Visit Herts; Invest Hertfordshire, Herts IQ and Hertfordshire Film Office;

Cllr Richard Roberts, Leader, Hertfordshire County Council, said: “The launch of Hertfordshire Futures and its newly integrated status with local government demonstrates our joined up approach to creating a sustainable and inclusive economy for future generations. We’re more ambitious than ever to encourage an innovation-led economy whilst also addressing key issues to improve day to day lives.

The economic strategy will not be developed in isolation - we want to hear your views in order to shape Hertfordshire’s future together.”

For more information on Hertfordshire Futures and how you can get involved in developing the new Economic Strategy, visit: www.hertfordshirefutures.co.uk

• Business Support and Enterprise: Hertfordshire Growth Hub and Get Enterprising (delivered by Wenta);

• Skills and Employment: Hertfordshire Opportunities Portal (HOP); Careers And Enterprise Company

Inspire 63 23

Events programme

01/08

NETWORKING WITH BROXBOURNE SMES THURSDAY 1ST AUGUST 09:30 – 11:30 THEOBALDS ENTERPRISE CENTRE

25/07

THE KING’S AWARDS FOR ENTERPRISE: A WORKSHOP THURSDAY 25TH JULY 10:00 – 12:00

Upcoming Events

Join us for an exciting morning of networking with Broxbourne SMEs. This event is the perfect opportunity to connect with fellow business professionals, enjoy a delicious breakfast, and stay updated on all things Broxbourne.

UNIVERSITY OF HERTFORDSHIRE

Event highlights:

FREE

• Opening remarks by Cllr Mark Mills Bishop: Hear from Mark Mills Bishop, Leader of Broxbourne, as he shares his vision for the local business community and sets the tone for the morning.

The King’s Awards for Enterprise 2025 were launched in May. These highly prestigious awards for outstanding achievement by UK businesses are given in recognition for:

24 Inspire 63

FREE

• Innovation • International trade • Sustainable development • Promoting opportunity through social mobility Hertfordshire Chamber of Commerce is working with HM LordLieutenant of Hertfordshire, Robert Voss CBE CStJ, to promote the importance of these awards and encourage businesses within Hertfordshire to submit entries.

• Business support update: Duncan Haslam, Economic Development Manager, Broxbourne Borough Council, will provide valuable insights and updates on the business support available in Broxbourne, helping you stay informed and take advantage of local resources.

• Networking opportunities: Engage with other local business owners, exchange ideas, and build meaningful connections that can help grow your business.

Don’t miss out on this fantastic opportunity to network, learn, and collaborate with the vibrant business community in Broxbourne.

If you are considering entering your business, and would like some help with how to enter, or perhaps have started your entry but are finding it difficult to complete, join this free workshop, to find out what makes a winning entry and receive advice and guidance.

Speakers include: • HM Lord-Lieutenant of Hertfordshire, Robert Voss CBE CStJ • A representative from the King’s Awards Office, Department for Business and Trade • Chris Baker, owner, Corona Marketing Further speaker details will be announced and will include past winners who will be providing first-hand knowledge and advice for your entry.

Ensure you have all the information you need, and the guidance offered to make yours a winning entry.

09/08

NETWORK AT HOLLAND & HOLLAND SHOOTING GROUNDS FRIDAY 9TH AUGUST 14:00 – 16:00 HOLLAND & HOLLAND SHOOTING GROUNDS MEMBERS: £65 +VAT

02/08

NETWALKING FRIDAY 2ND AUGUST 8:30 – 10:30 HATFIELD PARK FREE

Step into nature’s boardroom as we combine the benefits of networking with the joy of walking. Connect with fellow business professionals amid the scenic beauty of Hatfield Park and hold meaningful conversations while enjoying complimentary refreshments.

Embrace a refreshing approach to networking, where well-behaved dogs are not just welcomed but encouraged to join. Elevate your networking game while taking steps towards a healthier, more collaborative business community.

Don’t miss this opportunity to build meaningful connections in a different environment, while exploring the beautiful Hatfield Park – an ideal setting for cultivating your professional network!

NON-MEMBERS: £75 +VAT We are holding a networking event where business professionals have the chance to experience the prestigious Holland & Holland Shooting Grounds, set in 60 acres of beautiful open countryside on the outskirts of London. Holland & Holland has excelled at providing world-class shooting tuition since 1939, and remains the premier destination to fire shotguns and rifles to this day.

At this event you will have the opportunity to network and participate in a one-hour clay pigeon shooting experience with up to 50 Hertfordshire business professionals. This event also includes refreshments.

16/08

EXPORT DOCUMENTATION – A PRACTICAL GUIDE FRIDAY 16TH AUGUST 09:30 – 12:30 MEMBERS: £365 +VAT NON-MEMBERS: £425 +VAT

15/08

AUGUST CHAMBER LUNCH THURSDAY 15TH AUGUST 11:45 – 14:15

This online, British Chambers of Commerce (BCC) accredited course looks at export documents and explains why documents are needed and the key content that should be used with each specific one.

AUBREY PARK HOTEL IN REDBOURN

The content includes:

MEMBERS: £50 +VAT NON-MEMBERS: £60 +VAT Our guest speaker will be Anne-Marie Martin FCMI, Director of Membership UK & International

• Why are documents required to export goods?

• Export documents for trade with the EU • Standard export documents o Invoices o Packing list o Transport documents • Essential pieces of information required on a commercial invoice • What are preference documents?

• What is the function of preference documents?

• Origin statements explained for export documents • Why would you be asked to provide a health certificate?

• What is a certificate of free sale used for?

• The difference between a non-preference origin and a preference origin • The importance of keeping a full audit trail of documents for each export

NETWORK WITH SMES THURSDAY 22ND AUGUST KNEBWORTH GOLF CLUB 17:00 – 19:00 MEMBERS: £25 +VAT NON-MEMBERS: £30 +VAT

04/09

REGENERATION OF STEVENAGE – AN OPPORTUNITY FOR ALL: £BILLIONS TO BE INVESTED WEDNESDAY 4TH SEPTEMBER INSTITUTION OF ENGINEERING AND TECHNOLOGY (IET), STEVENAGE 08:30 – 10:30

We are holding a face-to-face networking event at Knebworth Golf Club. Take the opportunity to enjoy a delicious BBQ and refreshments, followed by a networking opportunity, providing the chance to meet with a variety of different business professionals in an informal atmosphere, to participate and share experiences.

FREE This event is sponsored by Vincent and Gorbing (architects and town planners), Lovell Construction and Morgan Sindall Construction and Infrastructure.

Vincent and Gorbing has planned this free breakfast seminar to provide an update on the exciting plans for the regeneration of Stevenage. This is particularly aimed at all those working in the construction industry and associated sectors, although it will be of interest to anyone involved in the town.

Hertfordshire Chamber of Commerce is delighted to participate in this update on the regeneration of Stevenage, a project which is providing the chance for many local businesses to take advantage of significant investment opportunities.

Upcoming Events

Come along to this event for a delicious lunch, a chance to catch up with existing business contacts and use the opportunity to meet and network with new potential clients.

22/08

VIA ZOOM

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19/09 12/09

WOMEN IN LEADERSHIP LUNCH

11:45 – 14:15

FANHAMS HALL HOTEL

MEMBERS: £50 +VAT

11:45 – 14:15

NON-MEMBERS: £60 +VAT

MEMBERS: £50 +VAT

Upcoming Events

THURSDAY 19TH SEPTEMBER DYRHAM PARK COUNTRY CLUB

THURSDAY 12TH SEPTEMBER

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SEPTEMBER CHAMBER LUNCH

NON-MEMBERS: £60 +VAT

Join us at the September Chamber Lunch taking sponsored by Hertsmere Borough Council.

We are thrilled to be able to announce that our speaker will be Rosalind Bluestone MBE, Founder and CEO of Goods for Goods who will discuss her journey from Watford to Windsor Castle (…via Moldova and Ukraine).

Lunch agenda 11:45 Registration, refreshments, and networking 12:20 Chamber welcome 12:25 Sponsor address 12:30 Lunch 13:20 Presentation and Q&A 14:00 Final networking 14:15 Close Come along to enjoy a delicious lunch, a chance to catch up with existing business contacts and use the opportunity to meet and network with potential new clients.

Our guest speaker will be Rakesh Dua, CEO at DUA Accountancy and Business Consultancy who will touch on the subject of ‘Well-presented numbers…create opportunities’.

Often it is not clear what the results or key numbers are that matter, resulting in lack of interest from stakeholders. When the right picture of the financial status of a company is portrayed, opportunities are created. Rakesh will demonstrate, with practical examples, how this changes the outcomes for the internal team and for the company externally.

27/09

UNDERSTANDING EXPORT FRIDAY 27TH SEPTEMBER 09:30 – 12:30 MEMBERS: £365 +VAT

25/09

CREATIVE SERVICES SUMMIT

NON-MEMBERS: £425 +VAT

WEDNESDAY 25TH SEPTEMBER

ZOOM

SKY STUDIOS ELSTREE 16:00 – 18:00 MEMBERS: £30 +VAT NON-MEMBERS: £40 +VAT This summit is one of a series, designed to focus on key industries within Hertfordshire and provide a platform for sharing information, ideas and latest thinking.

Creative services is a sector that has been high on the Chamber agenda for many years, as we recognise the importance of this industry to the county and the many companies within its associated supply chain.

This year’s summit supports the work of Herts Chamber of Commerce on behalf of the Local Skills Improvement Plan (LSIP), for which many of our members have provided valuable input.

This online, British Chambers of Commerce (BCC) accredited course provides an overview of the complete export process and covers the key elements delegates would need to understand to start to formulate a successful export strategy.

These procedures are explained in simple everyday terms and delegates leave equipped with a good understanding and knowledge of current best practice.

The content includes: • • • • • • • • • •

What is an export and the export process?

Standard export documents Why is it important to know where the UK has trade agreements?

What is a contract of sale and what is a purchase order?

What are Incoterms and the importance of using them in an international contract?

The importance of commodity/tariff codes in international trade Packaging, shipping marks and handling labels Understanding embargoes and sanctions and what type of goods are controlled The advantages of using and working with freight forwarders Proof of export

11/10

WELLBEING CONFERENCE FRIDAY 11TH OCTOBER BRE, WATFORD 9:00 – 15:45 MEMBERS EARLY BIRD: £126 +VAT

27/09

MEMBERS: £140 +VAT

OFFICE PROFESSIONALS NETWORK LUNCH FRIDAY 27TH SEPTEMBER

NON-MEMBERS: £165 +VAT

12:00 – 14:00

Hertfordshire Chamber of Commerce is delighted to be holding a Wellbeing Conference. This conference is designed to explore a number of topics covering both physical and mental health and their impact on economic, social and environmental wellbeing.

MEMBERS: FREE

Wellness, defined as feeling good and functioning well, is affected by a variety of factors, including:

KNEBWORTH GOLF CLUB

NON-MEMBERS: £15 +VAT

18/10 17/10

OCTOBER CHAMBER LUNCH THURSDAY 17TH OCTOBER KNEBWORTH BARNS CONFERENCE AND BANQUETING CENTRE 11:45 – 14:15 MEMBERS: £ 50 +VAT NON-MEMBERS: £60 +VAT

Come along to this event for a delicious lunch, a chance to catch up with existing business contacts and use the opportunity to meet and network with potential new clients.

Lunch agenda 11:45 Registration, refreshments, and networking 12:20 Chamber welcome 12:25 Sponsor address 12:30 Lunch 13:20 Presentation and Q&A 14:00 Final networking 14:15 Close

CUSTOMS PROCEDURES AND DOCUMENTATION FRIDAY 18TH OCTOBER 09:30 – 12:30 MEMBERS: £365+VAT NON-MEMBERS: £ 425 +VAT ZOOM

This online, British Chambers of Commerce (BCC) accredited course is designed to help delegates understand procedures required to move products in and out of the UK. It will also provide you with the information you need to be able to understand how to comply with customs.

The content of this course includes: • What is the World Trade Organisation and what does it do?

• What are the main roles of HMRC? • Under what circumstances can goods be considered as wholly produced in the UK? • Explanation of the term ’free circulation’ • What is an Authorised Economic Operator (AEO)?

• Explanation of the transition from CHIEF to CDS • The importance of goods being classified correctly and the responsible parties • What do procedure codes tell HMRC? • The different types of duty or tax that may be applicable when importing • An explanation of the Methods of Valuation for Import • Customs Special Procedures and the benefits they offer importers into the UK

Upcoming Events

Our Office Professionals Network is designed for office professionals, including personal assistants, executive assistants, virtual assistants, office managers/executives and project managers, offering the opportunity to share ideas and thoughts with other like-minded colleagues over a delicious buffet lunch, and experience some of Hertfordshire’s beautiful venues.

• Work and careers • Finance and the economy • Education and skills • Emotional wellbeing • The natural environment This conference will offer: • Keynote speakers • A choice of breakout sessions covering different topics • Interactive panel discussions • An exhibition offering wellbeing-related products and services • Extensive networking opportunities • Breakfast, lunch and refreshments

Inspire 63 27

Better connectivity and AI prioritised in Digital Revolution report British Chambers of Commerce has recommended that the Government appoints AI champions to help small and medium-sized businesses make the most of the new technology The Government should do more to ensure broadband services are available in lower-income areas and help small and medium-sized enterprises make the most of artificial intelligence, according to a new report.

security which is both a daunting prospect and a pressing risk for companies.

“We need a sustained commitment from all politicians to make sure that the UK – through its amazing businesses – keeps pace in the fast-moving digital world.”

Digital Revolution Challenge Group Chair Priya Guha MBE added: “Our report focuses on four related areas – broadband, wireless connectivity, cyber security and AI. Every company now needs to be digital, and these four areas are the foundations for competitive and productive businesses. And they are also areas where the Government can play an important role in helping firms.

“Without the basics of fast broadband, connectivity on the move and cyber risk protection, businesses won’t even be equipped to start exploring how they can benefit from the exciting world of AI. The ever-changing world of technology is of huge strategic importance to business. Both for their own future, and the future of an innovative economy in the UK where all companies thrive.”

Insight

The report features a foreword from Lord Hague, who focuses on the “global race to develop and deploy artificial intelligence”, warning that “the businesses that move fastest to adopt this technology will thrive”, and that businesses that fail to do so will not only put their future prosperity at risk, but also their defences against cyber-attacks. Elsewhere in the report, it was noted that the UK was the most digitally attacked country in Europe during 2022, accounting for 43 per cent of cases.

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The Digital Revolution report from the British Chambers of Commerce (BCC) recommends the introduction of governmentappointed AI champions for SMEs to help them improve their use of the new technology, as well as collaboration between government and the insurance industry to create a reinsurance pool underwriting cyber risk for business.

The report, one of a series of five BCC papers on the future of the UK economy, also urges the strengthening of wireless network infrastructure through a policy framework favouring investment, supported by a planning regime that could help unlock the UK’s 5G potential.

Despite this, analysis by the BCC found that 70 per cent of businesses weren’t using AI, with most of those not planning to use the technology at all. Some 48 per cent of companies said they had no plans to use AI, while 22 per cent said they were not using it yet but intended to adopt it in due course. As of August 2023, 27 per cent of business-to-business services firms were using an AI chatbot technology such as ChatGPT. There was disagreement over the potential impact of AI on jobs, with most respondent businesses saying either that AI would have no net impact on jobs or that it was too soon to say.

BCC President and Business Council Chair Martha Lane Fox said: “The pace of technological change is speeding up, not slowing down. That’s a fantastic opportunity for business. Our report calls on the next government to put energy into the further modernisation and digitisation of the UK. Not just for the few but, for everyone.

On broadband and wireless connectivity, the BCC found an imbalance between urban and rural businesses, with 56 per cent of rural businesses reporting reliable broadband – much lower than the 82 per cent for those in urban areas. The paper suggests that weak digital infrastructure might make the UK less attractive to foreign investment and limit growth in underserved areas, and urges improvements to ensure Britain does not continue to fall behind its competitors.

“We need rocket boosters under high-speed broadband rollout.

A fast, reliable and affordable connection is now fundamental for every company. They also need support to deal with cyber

The report calls for the development by the early 2030s of a 5G system that can be seen as “genuinely world-leading and setting the standards for what 6G technology will look like”.

Broxbourne Council marks Armed Forces Day 2024 Broxbourne Council marked Armed Forces Day at a flagraising ceremony at Bishops’ College in Cheshunt attended by local councillors and the Cheshunt and Waltham Cross Detachment of the Army Cadets.

The Mayor of Broxbourne, Councillor Sherrie McDaid, introduced the ceremony and read a statement of the Council’s support for the Armed Forces Covenant.

The Armed Forces Covenant was then read aloud, which was followed by the raising of the Armed Forces flag.

Broxbourne Council recognises the commitment and sacrifice that the armed forces make to protect the country and its people.

In March this year, the Council renewed its own commitment to the armed forces community by once again signing the Covenant.

The Mayor of Broxbourne said: “Armed Forces Day is an opportunity for the nation to say thank you to our service men and women, past and present, for their readiness to serve and protect the UK and its interests, both at home and abroad.

“We have raised the flag to recognise and salute the commitment and sacrifices our armed forces make to protect our country. The Armed Forces Covenant is a promise to those who serve or who have served in the armed forces, and their families, that they will be treated fairly and not be disadvantaged in their day-to-day lives.”

Similar flag-raising ceremonies took across the country in a nationwide show of support for Britain’s Armed Forces.

Specialist bank’s new recruit to turbocharge people-first business banking in Scotland An award-winning British bank has bolstered its growing operations north of the border with a seasoned Scottish finance expert.

Chris Pallis, who has 17 years of experience in finance with firms including Lloyds, Santander and Barclays, is Redwood Bank’s new business development manager in Scotland – and he is keen to use his impressive network of contacts to continue Redwood’s expansion in the Scottish business banking sector.

Chris said: “I was attracted to Redwood by its lending model, which really fits the Scottish market very well indeed.

“I also really liked the people-focused attitude of the business, where the decisions are made by colleagues rather than by algorithms. That fits exactly with my way of operating. And I was impressed by the way Redwood goes the extra mile to find solutions for businesses and landlords.

“My favourite part of the job is speaking to people, I spend a lot of my time driving around Scotland meeting brokers - it’s always good to get to know someone more personally.”

Scotland is a strong area for HMOs, from which mainstream banks tend to shy away. But with Redwood’s human approach to making decisions, rather than using algorithms, more landlords can benefit.

Chris said: “This can really make a difference for anyone looking to expand their Scottish property portfolio. As every application is viewed by one of our team, we can make a common-sense decision, instead of relying on what a computer says.”

Gary Wilkinson, CEO and Co-Founder of Redwood Bank, said: “We’re thrilled to welcome Chris, who will be vital as we continue our work to step up our operations in Scotland. His contacts and infectious enthusiasm will be massive positives for our team.

“His emphasis on getting out there and building relationships with people really chimes with our customer-centric model – real people helping real businesses. That’s what we’re all about and we’re delighted to have added such a great fit for Redwood.”

For further information, visit www.redwoodbank.co.uk.

Members’ News

The Armed Forces Covenant seeks to ensure that members of the armed forces community are not disadvantaged by their service. The Council executes the key principles of the Covenant by championing the armed forces inside and outside of its organisation, helping reservists to carry out their duties, encouraging its staff to become reservists, providing additional housing allocation points to veterans, supporting cadets with skills improvement, ensuring the upkeep of war memorials and continuing to participate in national events such as Armed Forces Day, Reserves Day, the Poppy Appeal and Remembrance activities.

Inspire 63 29

ARE YOU READY FOR THE GREATEST LEAP?: How to accelerate your business ambitions Having helped hundreds of business leaders accelerate their ambition at every stage, we understand that the jump from medium-sized to large involves an overhaul of almost every aspect of how your business operates. Every stage presents its challenges, but the transformation from medium-sized business to an established larger enterprise is the most difficult – it is why we call it The Greatest Leap.

It is more than just a numerical increase in revenue or workforce size. It requires a fundamental shift in mindset, strategy, and operations, for you and all your employees. What once worked when you were an SME will no longer suffice as you grow into a larger, more complex business. But not only does your business need to change – you do too. Every leader needs to evolve if their business is to evolve.

At Menzies, we have a thorough process we take clients through to strategically assess where they currently sit on the way to The Greatest Leap.

The below provides an outline of what we look at as part of that process: PLANNING: Strategic planning becomes increasingly complex as businesses scale. How much quality time are you spending identifying new growth opportunities? Do you have a long-term plan for the funding and finance your company will need in order to meet your growth targets? Do you have a process in place to develop, refine and hold yourself accountable against a rolling 5-year plan?

PERFORMANCE: Maintaining operational excellence and financial discipline is essential for sustainable growth. Have you established robust systems for financial oversight, strategic planning, and performance measurement? Is your business leveraging technology and expert external guidance to optimise performance and mitigate risks?

PEOPLE: As businesses mature, they need to cultivate and create a motivated senior leadership team with the skillsets and large-company experience capable of moving your organisation to the next level. Are you hiring the right talent and succession planning within your teams? Are you investing in creating a distinct company culture and fostering collaboration and accountability? Is it time for you to start relinquishing sole control and instead better empowering your senior leadership to take ownership?

To fully understand the challenges being faced in each of these three areas in today’s challenging UK economic climate, Menzies commissioned a research study speaking with 500 UK CEOs, MDs, COOs and founders, 250 of whom are ‘pre-Leap’ in medium sized businesses and 250 ‘post-Leap’ in large organisations.

At Menzies, we understand the intensely human side of this

journey. It is not just about figures and projections; it is about the people behind the business - their dreams, aspirations, and determination to succeed.

This is why our role extends far beyond just the numbers and spreadsheets. We are partners in our clients’ growth stories, providing strategic advice, tailored solutions, and unwavering support every step of the way.

Our guide encourages business owners look to the long term and help empower you to navigate the next stage of your growth journey with confidence.

CHRIS MALONEY PARTNER , MENZIES LLP At Menzies, we recognise that not every business is on the cusp of becoming a large enterprise, and we remain dedicated to supporting SMEs at every stage of their journey. Get in contact to find out how we can support your business: cmaloney@menzies.co.uk menzies.co.uk | advice@menzies.

You can download the guide for free scanning the QR code below, or on our website: menzies.co.uk.

ARE YOU READY FOR THE GREATEST LEAP? Discover how to successfully transform your medium-sized business into a large organisation with our FREE comprehensive guide.

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Festival’s biggest event yet set to be a Hole lot of fun The Todd in the Hole festival near Stevenage is returning this month, bigger than ever – with great music, kids’ fun and an afterparty set from legendary DJ Dave Pearce.

This year’s line-up for the weekend of 12th to 14th July is headed

by Rick Parfitt Jnr and the RPJ Band on the Friday and the Killerz on Saturday, with Take That tribute act Rule the World closing the festival in style on the Sunday. Australian group Furnace and The Fundamentals, who were a big hit at last year’s festival, are back by popular demand this year and will be playing on Sunday afternoon.

Also on the bill are the Stereotonics, Fore Fighters, 7 Wonders of Fleetwood Mac, Kazabian, Blurd, the Arctic Monkeyz and Todd in the Hole favourites, Definitely, Could Be Oasis.

There will also be Friday night corporate hospitality, a kids’ arena, a vintage funfair and a VIP area.

This is the fifth year of the festival. It was first held in 2018 and returned after two years off in 2022. The event is at Todds Green, between Stevenage and Hitchin, and is easily accessible from

Junction 9 of the A1(M) and from Stevenage or Hitchin railway stations, with complimentary shuttle bus services offered. There are boutique glamping and campsite options.

Corporate hospitality and festival tickets are still available.

Find out more at toddinthehole.co.uk Photo: Matt Higgs

Summer of Fun sets the tone for top town programme Waltham Cross town centre is set to welcome back its annual programme of free summer weekend events.

The Summer of Fun, which is funded by the UK Shared Prosperity Fund, takes place each Saturday until 28th September, from 11am to 3pm, at Queen Eleanor Square.

Favourites from last year, including Mr Marvel shows, face painting, circus workshops, balloon modelling, ink art and Master Builder Lego sessions, will be returning. Activities may be held in the Pavilions Shopping Centre if there is adverse weather.

On 20th July, there will be a free launch event for the newly expanded facilities at Waltham Cross Playing Fields, with activities on the new skatepark, rebound wall and outdoor gym equipment, and basketball fun on the multi-use games area.

Next month in Waltham Cross town centre there will be the 23rd Classic Car Day on 4th August, and free open-air cinema on 20th August, with Paw Patrol at 11am, Trolls Band Together at 1pm and Teenage Mutant Ninja Turtles at 3pm.

To find out more about upcoming events and activities in Waltham Cross town centre and the surrounding areas, keep an eye on poster boards, the Broxbourne Council’s social media platforms on the handle @BroxbourneBC, and www.broxbourne.gov.uk/events.

Love Waltham Cross and Love Cheshunt updates can also be found on Twitter using the handles @LoveWXHerts and @LoveCheshunt respectively, and on Facebook at @LoveWalthamCross and @LoveCheshunt.

For sponsorship enquiries, email economic.development@broxbourne.gov.uk.

Members’ News

Dave Pearce will be headlining the Friday afterparty for Todd campers and revellers over the age of 18. On Saturday night, the afterparty event will feature dancers and a DJ from the iconic Carwash club in London’s Dering Street, who will end the night with some disco classics.

Inspire 63 31

Sponsored Feature

6 Ways to create a healthier working environment According to the H&S Executive, 1.8 million workers suffered from work-related ill health in 2022/23. Of these, 49% were stress, depression or anxiety related, 27% musculoskeletal disorders and 24% other type of illness.

Lost opportunity costs, absence and low productivity through ill-health are challenging for business. The business surroundings we provide for staff impact significantly on both physical and mental health and are closely linked to job satisfaction, motivation and patterns of interaction. We need to make our offices healthier.

Our physical working environment affects performance in the same way as extreme workloads, poor work-life balance or significant organisational change. They also affect engagement levels, productivity and the ability to attract talent, fundamental elements of business success.

Post-covid, workplace expectations when are so much higher, it’s time to look at our offices again through fresh eyes. What used to work for the business simply may not be effective anymore.

32 Inspire 63

ONE: Quiet Space Whilst open plan, hot desking and ‘flexi’ workspace increase collaboration and boost innovation it’s also important to integrate the option of space for quiet, private and focused work.

Higher rates of sickness absence have been associated with a lack of perceived control and privacy at work. Whilst some staff thrive, the hustle and bustle of open plan spaces can raise anxiety levels for noise sensitive staff making it harder to think or concentrate.

Fabric screens, acoustic panels, rugs and carpets are simple additions to absorb sound and reduce impact noise. Bookshelves, cabinets, or plants can be introduced or re-arranged and used as natural sound barriers. Noise cancelling headphones can be really help. If there are less people in the office now due to hybrid working, try re-arranging the furniture to create some valuable some peace and quiet space in another area.

TWO: Agile Space Agile working is based on the concept that work is an activity we do, rather than a place we go. It makes the most use of the available space and provides staff with opportunities to work in ways that suit them best across a number of locations.

Employee choice of how and where to work in the office is associated with reduced absence worand greater job satisfaction. Identifying the different spaces, settings and furniture needed for optimal performance of business tasks and processes will enable your team to thrive.

Sponsored Feature Encouraging teams to come together away from the desk is essential to create those “Water Cooler” moments sparking conversation, creativity and innovation.

If you have the space, providing tea making, breakout and outdoor spaces to purposefully bring staff together increases connection and also shows staff they are valued.

FIVE: Inclusive Design Look further than the needs of your current team to make your offices more accessible and inclusive to attract a wider talent pool and more diverse workforce.

Incorporating accessibility considerations into the office including greater adjustability of equipment and variety of working settings will help future-proof your business. Consideration of other factors including adjustability of furniture, colour coded zoning, contrasting fabrics and finishes, flooring which highlight steps and access routes will all help.

Work environments that go beyond the bare basics needed to do the job strengthen employee wellbeing and productivity.

SIX: Increased Ownership

THREE: User Control

If you’re inspired to refresh your workspace engage your team early-on in the process through focus groups, questionnaires and brainstorming.

Control at work is a key determinant of health and wellbeing. The extent to which employees perceive that they have control over their physical work environment is associated with improved performance, job satisfaction and group cohesiveness.

Adjustable ergonomic seating, height adjustable desks, individual task lights and choice over work settings for different tasks enhance individual control over the work environment.

This is an ideal opportunity to gather everyone’s ideas and get ‘buy in’ to the plans, also directing design. It doesn’t mean every idea will be included but it does mean everyone has been listened to, building a sense ownership over new surroundings and feelings of belonging.

FOUR: Greater Connection How do we connect with employees and provide an environment that brings out the best in them?

One way is designing physical office spaces which increase opportunities for access and live communication with each other – how many times do we email the person on the other side of the office instead of simply walking over to have a chat?

Zoning office layouts so similar teams are close to each other is an easy way to encourage more meaningful interaction.

JPA advise, re-design and provide solutions for every budget, making the most of items already in place to prevent unecessary waste, carbon and pollution. Our lifecycle support services for new furnishings give peace of mind and optimal financial and environmental value through longevity and circularity.

Simply get in touch to see how your organisation can create healthier offices for greater wellbeing and performance.

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Let’s talk Sales & Customer Service Monday - Friday 09:00 - 17:30 Call us: 01727 840800 Email us: hello@jpa-workspaces.com Inspire 63 33

WORKSPACE

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How to find us JPA Workspaces Sphere Industrial Estate Campfield Road St Albans AL1 5HT Sales & Customer Service Monday - Friday 09:00 - 17:30 Call us: 01727 840800 Email us: hello@jpa-workspaces.com

New All-Electric Lexus RZ:

The Drive is Everything The Lexus RZ is a battery electric SUV, the first Lexus electric vehicle to be developed from the ground up. It is not a vehicle that simply adopts battery electric power in place of a conventional engine; it goes much further to realise the exciting potential of new technologies that enhance performance and driving pleasure, true to the Lexus Electrified philosophy.

Functional beauty with advanced technology First and foremost, the RZ is a Lexus, retaining the fine qualities of performance and craftsmanship associated with the brand.

With sleek and elegant body styling, a striking bi-tone bodywork option and sculpted lines that hint at its sporty temperament, the Lexus RZ instantly stands out.

The e-TNGA platform and battery electric drivetrain open up new freedoms in design. The interior is light, spacious and luxurious.

Comfort in the RZ is inspired by ‘Omotenashi’, an ancient form of Japanese hospitality, centred around anticipating a guest’s needs.

The unique ‘IN-EI’ illumination lets you enjoy the shimmering effects of changing light, while the layout of instruments are positioned in the driver’s line of sight.

An electrified powertrain with outstanding performance The Lexus RZ features a 71.4kWh battery which provides a range of up to 271 miles and supports rapid charging up to 150kW. The fundamentals of handling and responsiveness are secured with a dedicated new electric vehicle platform, which brings excellent body rigidity, a low centre of gravity and a long wheelbase. Advanced drivetrain featuring optional by-wire steering with a One Motion Grip yoke and front and rear e-Axles work in conjunction with DIRECT4 all-wheel drive torque control to deliver acceleration, precision handling and ultra-responsive braking for a drive that’s remarkably smooth and effortless.

Perfect for Business Whether you’re a Fleet Manager or company car driver, the New Lexus RZ makes perfect business sense. With a range of business finance solutions tailored to meet your needs and BIK rates from 2%, the Lexus RZ really does have huge appeal.

Plus, there’s the peace of mind provided by the Lexus warranty.

Every new Lexus comes with a 3-year manufacturer warranty followed by a 12 months / 10,000 miles additional warranty, with every Lexus service*.

A range of offers are available from Lexus Hatfield exclusive to business customers.

The New All-Electric RZ Takumi is currently available for £567 + VAT monthly rental with a £3,402 + VAT initial rental.^ Contact Lexus Hatfield on 01707 861401 to arrange a test drive.

Alternatively, visit: https://www.lexus.co.uk/hatfield *Terms and conditions apply. See www.lexus.co.uk/owners/warranty/lexus-warranty ^Business Users Only. Available on new leases of New RZ Takumi when ordered and proposed for finance between 3rd April 2024 and 1st July 2024. Initial rental and VAT applies.

Indemnities may be required. Subject to status to over 18s. Terms and conditions apply. KINTO U.K. Limited.

Heart Hertfordshire’s mission to be core of the community Debbie Chadwick, Station Director of Heart Hertfordshire, talks to Sarah Dale about swapping acting for a career in radio and why being a Chamber Patron is close to her Heart

Patron Focus

Debbie Chadwick started at Heart Radio 15 years ago working her way up to become the Station Director of Heart Hertfordshire in 2019.

36 Inspire 63

She started out in acting and played Lovebyte in Grange Hill as well as theatre roles before she made her move into radio.

“I have carved a fantastic career in media,” says Debbie, who started at the station as an Account Manager.

The events and networking opportunities have been invaluable in building relationships with local businesses, key stakeholders and potential advertisers.

The support and resources provided by the Chamber have enabled us to stay informed about local economic trends and business needs, which in turn helps us tailor our advertising solutions more effectively.

“One of the highlights for me is our Heart Hertfordshire Hero Awards, where we recognise normal people doing outstanding things in the community from Carer Award to Child of Courage. Our seventh awards will be held in February 2025 at Sopwell House and sponsorship opportunities are now available.

“We have also recently produced our own Hear & Now Herts Business Growth webinar.”

Heart, which features hosts Jamie Theakston and Amanda Holden on its flagship breakfast show, is a national network with John Darin on the drivetime home across Hertfordshire with localised adverts and news.

Heart Hertfordshire’s plans for future growth include stabilising its team by recruiting and retaining talented individuals “who can drive innovation and creativity”.

“We also aim to deepen our involvement in community initiatives and ESG (Environmental, Social and Governance) work, enhancing our brand’s role within Hertfordshire,” adds Debbie.

“We will continue to focus on securing sponsorships and maximising inventory to boost revenue.

Additionally, we plan to enhance our digital footprint and social media presence to complement our radio broadcasts, ensuring we remain a trusted and engaging platform for both our listeners and advertisers.”

One of the biggest challenges the station faces is finding talented individuals who are passionate about building a successful career in media.

“It’s crucial to surround ourselves with fresh talent who can thrive in our dynamic workplace and contribute to our growth,” she says.

Offering workshops and resources on the latest marketing trends and innovations can help us stay ahead of the curve. Advocacy for local businesses and providing platforms where we can share our success stories and best practices would also

“Additionally, staying top of mind for advertisers as a place that can effectively grow their business is essential. The radio industry must continuously innovate to remain relevant and engaging to our audience.

be beneficial. Additionally,

“We also view digital platforms not as competitors but as complementary mediums, as radio uniquely builds trust and community engagement in ways that digital often cannot. Moreover, adapting to the evolving regulatory landscape, such as the new Media Bill and Ofcom’s updated responsibilities, is an ongoing challenge. This legislation will introduce new regulations that we must quickly understand and implement to ensure compliance while continuing to provide high-quality programming and journalism.”

implications for our business

“I recognised the immense value of being part of a network that champions local businesses and fosters strong community ties,” she says.

“The Chamber’s commitment to supporting local enterprises aligns perfectly with our mission at Heart Hertfordshire to be at the core of the community.

“The events and networking opportunities have been invaluable in building relationships with local businesses, key stakeholders and potential advertisers. The support and resources provided by the Chamber have enabled us to stay informed about local economic trends and business needs, which in turn helps us tailor our advertising solutions more effectively. The sense of community and shared purpose among Chamber members has also reinforced our role as a trusted and integral part of the Hertfordshire business landscape.

new regulatory changes and understanding their would be invaluable.

“Offering workshops and resources on the latest marketing trends and innovations can help us stay ahead of the curve. Advocacy for local businesses and providing platforms where we can share our success stories and best practices would also be beneficial.

Additionally, support in navigating new regulatory changes and understanding their implications for our business would be invaluable.”

Debbie has a host of tips for new members to take full advantage of their membership, the key one being to “actively engage” with events and resources.

“The more you participate, the more you’ll gain,” she adds.

“Networking is a powerful tool; building relationships with other members can lead to new opportunities and collaborations. Additionally, leverage the support and expertise available through the Chamber to help navigate challenges and grow your business. Lastly, be open to sharing your experiences and insights; contributing to the community can enhance your reputation and foster mutual support.”

If you would like to find out more about sponsorship for Heart Hertfordshire Hero Awards, the Hear & Now webinar or recruitment, please email: debbie.chadwick@communicorpuk.com

Patron Focus

Heart Radio became a Patron member of Hertfordshire Chamber of Commerce in 2015 and Debbie says the Chamber’s support has been invaluable in working towards overcoming these challenges.

support in navigating

Inspire 63 37

Vineyard scoops county-wide business challenge prize A Welwyn vineyard scooped prizes worth more than £12,000 after wowing a Dragons’ Den-style panel at the Hertfordshire County Show.

Lokkelebery Vineyard won the prize package, including video production, marketing support and legal advice, in the Lord-Lieutenant’s Entrepreneurs Challenge.

Second place went to Sunnyside Rural Trust, a Berkhamstedbased charity that helps adults with learning disabilities.

“For the businesses, it was a superb time – with tens of thousands of visitors being exposed to what they have to offer.”

During the challenge at the County Showground in Redbourn, each of the 10 finalists had to give a three-minute presentation to the judging panel of business leaders, then have an interview with legendary former BBC presenter Stuart Storey.

The prizes were presented by Lord-Lieutenant of Hertfordshire, Robert Voss CBE, CStJ. In addition to Chamber membership, the 10 finalists will be invited to join the University of Hertfordshire’s incubator hub for a year.

The competition was supported by Hertfordshire Chamber of Commerce, which awarded free bronze membership to all 10 finalists.

Chamber News

Chamber CEO Donna Schultz said: “Lokkelebery Vineyard is a truly worthy winner. It’s a marvellous location and it really is just like going to a winery in the south of France, but right here in the middle of Hertfordshire.

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“Congratulations also to Sunnyside Rural Trust and to all the other finalists. They all did so well and we will be proud to welcome each one of them as Chamber members.

“We were delighted to see such a good turnout during the show.

We had a constant stream of visitors to our stand, and it was great to have so many people come and say hello.

Chamber MD congratulates new Herts MPs Hertfordshire Chamber of Commerce CEO Donna Schultz has urged the county’s new set of MPs to put business interests high on their agendas during the next parliament.

Donna congratulated all the county’s 12 newly elected MPs and said she was looking forward to working with them.

The constituency boundaries changed for this election, with some seats being renamed, and some constituencies being newly created – for example the new seat of Harpenden and Berkhamsted.

Hertfordshire’s new MPs

There were seven Labour, three Conservative and two Liberal Democrats in Hertfordshire as Keir Starmer led his party to victory.

•

Hitchin: Alistair Strathern (Lab)

•

St Albans: Daisy Cooper (LibDem)

Donna said: “With so many challenges ahead, I look forward to engaging with all our new MPs to put Hertfordshire’s business community first. Small and medium-sized businesses are the backbone of our economy, and their growth will be key to our economic recovery.

•

Hertsmere: Oliver Dowden (Con)

•

North East Hertfordshire: Chris Hinchliff (Lab)

•

Hertford and Stortford: Josh Dean (Lab)

•

Stevenage: Kevin Bonavia (Lab)

•

South West Hertfordshire: Gagan Mohindra (Con)

•

Hemel Hempstead: David Taylor (Lab)

•

Watford: Matt Turmaine (Lab)

•

Welwyn Hatfield: Andrew Lewin (Lab)

•

Broxbourne: Lewis Cocking (Con)

•

Harpenden and Berkhamsted: Victoria Collins (LibDem)

“The pandemic lockdowns may now be a few years behind us, but there is a still a long way to go to get us back to where we should be. Global factors such as the war in Ukraine don’t make things any easier. But the Chamber is there all the way to help our Hertfordshire businesses do all they can in our communities and beyond.

“I’m excited to get to know our new MPs and work with them to that end. I would also like to congratulate them for being elected, and wish them the very best of luck.”

Chamber marks centenary with 100 goody bags The Chamber continued its ‘100’ challenge by handing out a century of goody bags at the Hertfordshire County Show.

The branded goody bags, containing trolley coins, pens, love hearts and members’ leaflets, were handed out to visitors to the Chamber’s marquee during the show weekend at the Herts County Showground, Redbourn.

Chamber CEO Donna Schultz said: “Thanks to everyone who came to say ‘hi’ to us at the County Show – it was great to see and talk to you all. We hope the bags and the goodies come in handy and serve you well for years to come.”

This was the May instalment of the Chamber’s year-long drive to accomplish a century-based task each month as part of its centenary celebrations.

The June challenge was combined with the 13th Inspiring Hertfordshire Awards at Tewinbury Farm Hotel, where 100 selfies were taken with a specially branded frame.

“It was such a fabulous night and everyone had fun having their photos taken as we continue to mark our 100th year.”

In January, team members set out to walk, run and cycle 100 miles between them, and ended up smashing the target with a total of 434 miles. The following month, they tossed pancakes 100 times.

Amy and Mary celebrate 11 years at Chamber Two long-serving members of the Chamber team have each chalked up an impressive 11 years of service.

Chamber CEO Donna Schultz was keen to salute Business Support Executive Amy Rich and Mary Sykes, Corporate Relations.

Donna said: “Both Amy and Mary have been invaluable members of our team over the past decade, and I feel privileged to have their experience on my side as we move forward into the Chamber’s next century.

“Both of them have done a huge amount to support our members and me personally, and for that I am grateful.

They both sum up exactly the sort of person I like to have on my team.

“And beyond the professional side, they are great to get on with. Every day working with them is a joy. Thank you, Amy and Mary, and let’s carry on delivering great results.”

Amy’s role at the Chamber sees her championing her relationships with existing members and ensuring they are engaged and given a superb service and value for money.

Her knowledge about the Chamber and its members is extensive and helps her to always deliver the very best for them. She is also involved with sales to help drive revenue.

Mary offers support to corporate organisations and Herts businesses by providing advice, guidance and introductions.

She aims to help ambitious organisations to connect, collaborate and grow.

Highlights of her time at the Chamber have included introducing Hotel Chocolat co-founder Angus Thirwell at the 2014 Christmas lunch, visiting the Mars surface at Airbus Defence and Space in Stevenage, and helping to share the news of Sunset Studios coming to Broxbourne. Mary, formerly of Halifax in Nova Scotia, Canada, was also particularly proud to have Invest Nova Scotia as a Herts Chamber member.

Chamber News

In March the team donated 100 chocolate Easter eggs to the Hertfordshire Community Foundation, and in April, they packed 100 aid boxes for the vulnerable.

• Meanwhile, at the Herts County Show, Kirti, 10, won the under-11 colouring competition with eight-year-old Ellis second. Bea Passmore, 15, won the jelly bean competition guessing 1,261.

Inspire 63 39

Helping ensure autistic people are supported after parents’ deaths A Hertford firm of solicitors offered advice to families of people with additional needs during the Autism Show in London.

Longmores Solicitors encouraged visitors to ask the difficult questions about the future such as “What do I need to include in my will?” and “How can I support my child after I die?”

Raising a child with autism presents unique challenges and rewards, and one of the most significant concerns for parents is ensuring their child’s long-term well-being.

Charles Fraser, Longmores’ Senior Solicitor and Head of the Older and Vulnerable Client team, knows the reality of raising a child on the autism spectrum and his experience has given him a depth of awareness that is invaluable when talking to families in a similar position.

Protecting the futures of autistic children through wills and trusts is a multifaceted process requiring careful planning and consideration. By understanding the challenges and employing tailored solutions like discretionary trusts, special needs trusts, and well-drafted wills, parents can provide for their children’s long-term security and well-being.

Given the complexities involved, seeking advice from solicitors who specialise in special needs planning is crucial. They can help ensure that all legal documents are correctly drafted and that the trust structures are appropriately set up. Regular reviews of these arrangements are also important, as the child’s needs and the legal landscape may change over time.

Through meticulous planning and informed decision-making, parents can achieve peace of mind knowing their autistic children are protected and supported throughout their lives.

Free solar panels for businesses as part of pilot scheme Businesses in North Hertfordshire looking to save on their energy bills can have solar panels installed free of charge as part of a pilot scheme.

The programme is being run by North Herts Council, which is seeking businesses in the district that want to take part in the project as part of the authority’s commitment to being a net-zero area by 2040.

Businesses that sign up will have solar panels installed at no cost to them by the council, bringing down both their energy bills and their carbon emissions.

The council said that to take part, businesses must be based in North Hertfordshire, operating from buildings with large roof space, and using enough electricity to benefit from the clean power generated – commercial units on industrial estates, for example, rather than high street shops.

The Solar for Business programme follows a similar scheme run by West Suffolk Council, which has installed more than 80 solar panels for businesses in its area.

North Hertfordshire is also set to become home to an 84.7-hectare solar farm on Green Belt land between Hitchin and Stevenage after ministers gave the green light in March, going against an inspector’s recommendation to refuse permission. North Herts Council had previously granted permission in November 2022.

The North Herts Solar for Business pilot is funded by an allocation from the UK Shared Prosperity Fund, as well as investment from the council, which will gain a small return from the panels.

North Herts Council’s net-zero efforts also include the Home Upgrade Grant Phase 2, in which households with incomes under £36,000 and without mains gas boilers can receive financial help for installing solar panels, insulation upgrades and low-carbon heating systems such as air source heat pumps.

The Solar for Business scheme has only limited funding, so businesses that are interested should get in touch swiftly to avoid disappointment.

Email solarforbusiness@north-herts.gov.uk to find out more.

Members’ News

One of the biggest concerns is securing financial stability for autistic children, who may require lifelong care and support.

Many sons and daughters who are autistic depend on financial assistance into adulthood. Ensuring they have resources is paramount and understanding the effects that bequests can have on benefits, for example, is important.

Inspire 63 41

ENVIRONMENT ENVIRONMENT

UK Emissions Trading Scheme For producers of packaging the ETS will also result in significant extended producer responsibility costs for packaging made from fossil fuels.

This is relevant now because to support the scheme from this year, legislative changes require industries in the UK ETS to cut emissions at a rate consistent with net zero ambitions.

How should we respond to expansion of the ETS? The ETS is focused on residual waste - and therefore the collective reaction should be 2-fold.

UK businesses are advised to be aware of the UK Emissions Trading Scheme. The ETS is a system of carbon reduction and trading, historically for UK businesses in energy-intensive sectors, but will be increasingly relevant for any industry that creates products derived from fossil fuels, such as those made from plastic.

The scheme, which was made legally binding in 2019, “will make a significant contribution to how we meet our Net Zero 2050 target”.

By imposing a cost on carbon emissions, the UK ETS is intended to create a financial incentive for industries to decarbonise.

Crucially, every year the overall cap is lowered in pursuit of the country’s overall net zero ambitions, which will likely cause the cost of emissions allowances to rise and as a result increase the financial case for decarbonisation.

However, if the rate of decarbonisation in materials collected for waste disposal in ERFs is too slow, then ERF operators will seek to pass their increased costs in purchasing capped Emissions allowances back down the chain.

Firstly, householders and businesses need to minimise the amount of residual waste being collected from households and businesses by driving down unnecessary consumption in the first place, reusing as much as possible and recycling more.

Secondly, we need systematic change to drive down the amount of ‘stuff’ we use from packaging, to textiles to other regularly consumed goods particularly those made from plastics. We can do this by switching to alternatives – including reusables - where possible and in doing so indicate new consumer preferences to producers to respond to.

The more we drive down the ‘plastic content’ of our residual waste stream the less impact the ETS will have.

Currently, the UK ETS applies to three specific sectors: energy-intensive industries Such as steelmaking or glassmaking), power generation and aviation. From 2028 it will be expanded include waste incineration and energy from waste (energy recovery facilities or ERFs).

This will have implications for businesses and consumers alike who produce and purchase ‘consumer goods’ made of fossil fuels and then dispose of them in waste.

For more details on the UK Emissions Trading Scheme, who it applies to and how it works, please see: https://www.gov.uk/government/ publications/participating-in-the-uk-ets

How does this impact businesses?

Materials such as dense plastic and plastic film release large amounts of CO2 emissions per tonne of waste burnt when compared to biogenic materials such as paper and wood.

The ETS places a price on each tonne of emissions by issuing allowances which, from 2028, operators of Energy Recovery Facilities (ERFs) will join other energy intensive sectors in having to purchase. The allowances be can traded in a ‘cap and trade’ system which does not seek to control how and where emissions are created. Rather by allocating a financial value to each unit of emissions, it leaves that up to “the market”.

Whilst many of the factors involved are still unknown, what is clear is that local authority and private sector waste services alike using ERFs to treat residual waste, could face significant new waste disposal costs – gate fees - for any high carbon content waste delivered to the ERFs for disposal. These costs will in turn have to be recovered. This may mean ordinary companies facing higher unit waste disposal charges. For residents, it could lead to increases in council tax, or in extreme cases, reductions in other council services.

Keep in touch

Sign up to our monthly e-bulletin https://www.hertfordshire.gov.uk/updateme/ www.wasteaware.org.uk 4242Inspire 6363 Inspire

@HertsWasteAware

@HertsWasteAware

Sustainable Hertfordshire

Could your business support a greener Hertfordshire?

At Hertfordshire County Council, one of our key Sustainable Hertfordshire ambitions is to enhance nature across the county by 2050. Helping to improve biodiversity is vital in our efforts to tackle climate change and its impacts. We want to work with businesses across Hertfordshire to enhance nature and have several opportunities for you to get involved in this important work.

Our Woodland Creation Officers provide bespoke advice and guidance on tree and hedgerow planting projects of all sizes. They can give advice on the appropriate species to plant, help to draw up plans and identify funding for planting schemes. They may also be able to help arrange volunteer support for the planting itself.

Find out more about our Woodland Creation Officers and the support they offer at www.hertfordshire.gov.uk/woodlandcreation If you don’t have land to plant trees on, we have recently launched the Hertfordshire Tree Fund, offering you the opportunity to donate money which will be used to buy trees, planting materials, or fund planting costs.

Image: Lee Tyson

Delivering the Local Nature Recovery Strategy

Visit www.hertfordshire.gov.uk/naturerecovery to find out more and complete the site identification survey.

The county council is part of the Hertfordshire Nature Recovery Partnership, made up of public, private and third sector organisations that are responsible for developing Hertfordshire’s Local Nature Recovery Strategy.

Look out for in person and online events in July to tell us about where nature recovery action should be focused and how your business could contribute to Hertfordshire’s Nature Recovery effort.

The partnership is currently looking for sites in Hertfordshire that can be used to deliver nature recovery, or where landowners and managers are currently delivering habitat improvements.

Opportunities and support for tree planting

If your business owns or manages land that could be used to improve nature, you can fill out a quick survey to let us know the location of the site, any current and future projects, existing habitats on the site, important species on the site and your vision for the site’s future. By completing the survey, you will help us map out potential opportunities for nature recovery around the county, as well as potentially securing support to implement the habitat improvements on your site.

Any donations will help us plant even more trees than we are already enabling through grant funding or our own budgets, and every £1 donated will lead to a tree being planted.

Visit www.hertfordshire.gov.uk/treefund to donate.

Our Tree and Woodland Strategy sets out our plans to establish 1.8m trees across Hertfordshire by 2030. We will need to work closely with community groups and businesses to reach this ambitious target. If you own or manage a space on which you would like to plant trees, you can email our tree planting team at yourtree@hertfordshire.gov.uk with details about the land and type of planting you want to undertake and they will advise you on what opportunities might be available.

Join our sustainability network We are keen to work with businesses across Hertfordshire that want to operate more sustainably, or that can help us tackle climate change and its effects in the county. If you are working to become a more sustainable organisation or want to help tackle climate change in your local area, drop our community engagement team an email at sustainable@hertfordshire.gov.uk

Inspire 63 43

Watford electric car club saves carbon equivalent of New York return trip An eco-friendly electric car club in Watford has saved more than a tonne of carbon dioxide emissions during its first three months.

1,128kg in CO2 emissions – roughly offsetting the amount produced per passenger by two flights between London and New York.

Two new car bays have now been added to the scheme, in Woodford Road and Queens Road. The club offers car hire by the hour or by the day.

Peter Taylor, the Elected Mayor of Watford, said: “The steady growth of the car club and the addition of new bays highlight our commitment to improving air quality and alleviating congestion in our town. This scheme provides people in Watford with a convenient and eco-friendly transport option that contributes to a healthier, cleaner environment for everyone.”

Members’ News

Enterprise Car Club Managing Director Dan Gursel said: “We are thrilled with the progress of the car club. Seeing our electric vehicles used for that many hours and miles underscores the growing demand for sustainable transport options. The big carbon emissions savings highlight the positive environmental impact the club is making in the community.”

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The green scheme, run by Enterprise and Watford Borough Council and based around bays in Sutton Road and Granville Road, has seen its electric vehicles actively used for over 707 hours, covering 2,793 miles, since the programme’s launch in March.

By using these vehicles instead of traditional petrol or diesel vehicles, the club members have collectively saved about

The car club is part of the borough council’s Transforming Travel in Watford 2021-2041 Strategy, which aims to improve air quality and alleviate congestion in the town. The local authority plans to expand the number of bays as usage picks up further.

Watford aims to become a net zero carbon town by 2030.

Membership costs £60 a year, but new members can take advantage of introductory offers including getting the first two years for £20 each, and £20 free driving credit.

To find out more, see enterprisecarclub.co.uk/WATFORD20 and www.watford.gov.uk/sustainablewatford.

Herts firm makes American acquisition A company based near Hatfield that specialises in testers for smoke detectors has acquired an American manufacturer of fire pump, standpipe and hydrant testers.

Detectortesters, located in Welham Green, has taken over The Hose Monster Company, based in Lake Zurich, Illinois.

The award-winning British company employs 160 people and supplies its product ranges in more than 140 countries, with its own American warehousing site in New Jersey.

Detectortesters CEO Robert Campbell said: “We are excited to welcome The Hose Monster Company into the Detectortesters Group. Throughout their 30 years in business they have been constant innovators who have sought to improve standards within the industry.

“Their ambitions and values match strongly with our own, and we are very much looking forward to collaborating with the talented team in Illinois to strengthen the business even further. This is our third acquisition in recent years, and we look forward to other similarly exciting additions that will complement our customer offerings in the future.”

Hose Monster CEO Mike Tobey said: “The partnership with Detectortesters is a hugely positive development for everyone connected with The Hose Monster Company. This partnership will enable us to reach the global fire protection community in a way we could not before – bringing our reliable, accurate, and efficient flow

testing products to new corners of our planet and in the process making the world a safer place.

“I look forward to seeing what we can accomplish for our customers with the addition of Detectortesters’ advanced engineering and technical development expertise. They are well positioned to take what we have done with the new Smart Monster line and supercharge its capabilities.”

Detectortesters is a portfolio company of Inflexion Private Equity Partners.

Hertford firm in UK launch of new printer range A new series of top-of-the-line Japanese multifunction printers has arrived on the UK market with the help of a Hertford business solutions provider.

Aurora Managed Services, whose offices are on the Mead Lane Industrial Estate, has partnered with Fujifilm to bring the Japanese company’s Apeos series to Britain.

Fujifilm is the leading supplier of A3 multifunction printers in the Asia-Pacific region. The company’s technology already powers millions of office printers in other parts of the world, but until now Fujifilm-branded devices weren’t available outside its home region.

This British launch of the Fujifilm machines follows a successful introduction in Italy in March.

Taku Ueno, Senior Vice-President of Fujifilm Europe’s Device Technology Division, said: “It’s hugely exciting to be entering the European office printer market after our entry into the toner production printer business in Europe in 2021. We’ve had tremendous success in the last three years introducing highquality Fujifilm-branded production printers to the market, and the launch of our office printers is the natural next step.”

Legal Property Experts

in association with Penman Sedgwick LLP Claire Miller Partner – Head of Property COMMERCIAL LEASES: RENT DEPOSITS

Landlords of commercial properties often require a rent deposit to be provided by their tenant – either at the time the lease is granted, or as a precondition for the grant of the landlord’s consent to the assignment of the lease.

What is a rent deposit?

A rent deposit is a form of security for the tenant’s performance of their obligations in the lease. It provides the landlord with a readily accessible source of funds that can be used immediately if the tenant breaches any of their obligations in the lease, without having to take legal proceedings.

The terms on which the deposit is held should be recorded clearly in a Rent Deposit Deed (“RDD”).

How much should the landlord require?

Aurora CEO Andy Moffitt added: “We pride ourselves both on the breadth of our product offering and the quality of the products and services we provide to our customers. Anyone with any knowledge of dry toner print technology, and the development of office printing solutions over the decades, understands the critical role that Fujifilm has played, and continues to play in that story.

This is a matter for negotiation, but the amount of the deposit will usually reflect the following: • the rent payable under the lease • the length of time it would be expected to take to relet the property • the perceived level of risk of tenant default.

“So, to now be able to work with Fujifilm directly in the UK is going to be of huge benefit to our customers – and is very exciting for us.”

If rent is payable quarterly in advance pursuant to the terms of the lease (which is usually the case) the landlord would generally require a deposit equal to at least 6 months’ rent so that it covers a minimum of one rental payment, plus any additional sums payable such as insurance and service charge, and any other costs related to the tenant’s default. If VAT is chargeable on the rents the deposit should also include a sum equal to VAT.

Aurora is based in London and has offices in Hertford, Ipswich, Coventry and Blackburn. To find out more about the company, see aurora.co.uk.

Accountants aid fundraising in memory of much-missed Neil A firm of accountants in Watford is to hold a fundraising lunch to help a late colleague’s wife in her bid to raise £100,000.

Neil Cundale, who died of cancer last year at the age of 41, worked for Hillier Hopkins that will be hosting its charity lunch at Watford FC on Friday 4th October in aid of his wife Liz’s fundraising for the Hospice of St Francis in Berkhamsted.

The hospice supported Neil and his family throughout his illness, and Liz said she wanted to repay some of the kindness she, Neil and their children had received from them. She is approaching the halfway point in her fundraising mission, with a little under £50,000 raised so far.

On her fundraising page, Liz wrote: “The Hospice is such a special place; not only did Neil receive exemplary care, so did I and the children. We did make memories that will last a lifetime and our daughter Lucy kept saying how lucky Daddy was to be in such a beautiful place.

“It has been such a difficult time for our family to live through, but the support we have been provided and will continue to receive has made this pain significantly more bearable.”

Hillier Hopkins has a three-course meal, a guest speaker and an afternoon of entertainment planned, including a charity auction.

Tickets cost £75 per seat, or £750 for a table of 10. Find out more or book seats at https://hillierhopkins.co.uk/events/charity-lunch/ or contact Ross Jenner on 01923 634252 or hi@hhllp.co.uk. Also contact Ross if you wish to donate an auction or raffle prize. To find out more about Liz’s fundraising, see https://www.justgiving.com/page/neilcundale

Can the deposit be increased?

A well-advised landlord would want to ensure that the RDD provides for the deposit to be increased in the following situations: • if the rate of VAT increases (assuming the initial deposit included a sum equal to VAT) • if the landlord exercises their option to tax (assuming the initial deposit did not include VAT because VAT was not chargeable at the time) • if the rent is increased (e.g. on review).

Withdrawals and repayment The terms relating to both withdrawals by the landlord from the deposit and repayment of the deposit (or the balance held) to the tenant should be clearly set out in the RDD. These are likely to include: • service of formal notice of a withdrawal on the tenant • obligations on the tenant to top up any sum withdrawn • triggers for repayment, e.g. assignment (with landlord’s consent), lease expiry and possibly early repayment (subject to financial performance tests being met).

There are various options for structuring a rent deposit, and other important considerations for both parties. They should each take legal advice before entering into a RDD to ensure that their interests are adequately protected.

If you need legal advice, we can help.

Problem Solved e: cmiller@penmansedgwick.com t: 01923 225212 www.penmansedgwick.com

5 George Street, Watford, Herts WD18 0SQ Inspire 63 45

Recruiters mark 20 years of growth and success An award-winning recruitment company that started with just three people 20 years ago is celebrating two decades in business, having grown into a 70-person operation with four offices and an international reach.

Members’ News

The ONE Group now has offices in Peterborough, Cambridge, Northampton and Potters Bar, with the last of these being the most recent to open in October 2023. The company serves clients from near and far, locally and as far away as Europe and the US.

46 Inspire 63

ONE Group Founder and Director Tristan Drane said: “We are incredibly proud to reach this 20-year milestone. I am a believer of the whole being greater than the sum of its parts and that typifies what makes the business so special.

It is a smorgasbord of people, talent, opportunity, drive, determination and many other things that make it the business it is today.”

Mr Barnes remained with The ONE Group until his death in 2023, following which the company introduced a special recognition award in his honour.

The ONE Group was founded in June 2004 as Sphere Financial Recruitment and rebranded as The ONE Group in 2008. The original founding partners were Mr Drane, Anthony Barnes and David Bord, the last of whom left the business in 2018.

The ONE Group has remained committed to prioritising the personal aspects of recruitment throughout its first 20 years.

It is passionate about encouraging a supportive and positive culture, by empowering their consultants to prioritise customer needs.

The company’s aim is to go beyond transactional recruitment and re-establish the importance of putting people first, making them an exceptional business to partner with. Its most successful year was 2022, when it placed more than 1,200 candidates.

Over the years, The ONE Group has raised an impressive £147,571.25 for its chosen charity, Magpas Air Ambulance.

To find out more, see theonegroup.co.uk

Azets wins national award for second year running A specialist firm of accountants and business advisers with an office in Hertford is counting its blessings after winning a national award for the second year in a row.

Azets has once again won the National Partner of the Year prize at the Xero Awards, run by the cloud-based accounting company Xero, which recognise excellence in accounting, bookkeeping and app partnerships.

Xero’s judges saluted the firm for going “above and beyond in their digital transformation journey”, for being “ahead of the game in the accounting world”,

and for having trained more than 1,200 staff on Xero through its Clients2Cloud programme.

Fraser Campbell, Azets UK Head of Accounts and Business Advisory Services, said: “It’s hugely gratifying to win this award for the second year in a row.

It’s a real testament to the exceptional work of our colleagues across the UK in embracing and championing cloud technology and the benefits it brings to our clients.”

Luke Quince, Director of the UK Digital Delivery Team, added: “The credit goes to our exceptional Digital Delivery team and

Digital Success team members across the UK, who have been dedicated and passionate about communicating the benefits to our clients and proactively supporting them with the implementation of cloud accounting solutions. A win for two consecutive years in 2023 and 2024 is well-deserved recognition for our team’s efforts and commitment.”

Finalists in the category were Mazars and UHY Hacker Young, the latter of which also has a Hertfordshire presence, with an office in Letchworth.

To find out more, see azets.co.uk

Business energy broker’s hard work pays off with award win A business energy broker based in Welwyn Garden City is celebrating after it won a national award.

My Energy Consultants (MEC), based at the WelTech Business Centre in Ridgeway, won the Consultancy of the Year – Large category at The Energy Live Consultancy Awards, following work done for a global flavour manufacturer’s UK operations.

The questions focused on ethical standards, supporting the journey to net zero and working with the team at MEC.

“We’re also one of the first business energy brokers to be regulated by the independent Utilities Intermediaries Association.

“When I started my business I dreamed of winning something like this and today’s the day! I would like to express huge thanks to my team, as they are the ones who make it happen.”

In the case study submitted to the judges, the manufacturer stressed MEC’s transparency when it comes to sharing data, which is analysed regularly to look for cost-saving opportunities. By doing so, My Energy Consultants assisted in optimising usage at one of their client’s effluent plants. By adapting the method for chemical waste processing and monitoring consumption data, the manufacturer reduced consumption and made further cost savings.

MEC has supported this customer extensively on its journey towards net zero by working in parallel on all green energy projects. Reviewing a recent solar power project, MEC advised that the

proposal being considered was based on old technology. The subsequent recommendations resulted in optimised, more efficient tech being deployed, cost savings on the overall project implementation and a far shorter return on interest.

To find out more, see myenergyconsultants.co.uk

JPA feeling golden as anniversary nears JPA Workspaces is looking forwards to celebrating its 50th anniversary this August.

Established in 1974 by John Pulsford, the team at JPA Workspaces have become thought leaders, designers and providers of sustainable workspace solutions during that time.

While much has changed over the past 50 years, JPA’s founding principles of quality furniture and quality service have remained constant, evolving post-COVID into a fuller, more formal responsible business model. This model evidences product longevity and circularity to combat a carbon-hungry linear economy – waste not, want not, as JP would have said.

A family business, JPA is a proud Patron of the Hertfordshire Chamber of Commerce, committed to making a positive impact in its operational communities and environment where possible.

It works collaboratively across stakeholders, staff, clients, suppliers and community and, for almost half a century, has been putting people first, at the heart of everything it does.

Key to the sustainable development of the business have been the retention, engagement and attraction of talent across generations, ensuring the knowledge, capability and skillsets for the future.

One of JPA’s biggest achievements is its unique community furniture rehoming programme. To date, JPA has rehomed over 4,500 furniture items locally at a value of £600,000, including furnishing the WTRT Charity Hub at Warner Bros in 2023.

A founding member of the Herts Go Green and Grow Group with KGK Genix, Insight MCL, ESTU Global, Net Zero International and the Herts Chamber, JPA is helping Hertfordshire organisations accelerate

decarbonisation and be better prepared for coming legislation, procurement requirements and business opportunities.

Some of JPA’s proudest moments include winning the Inspiring Herts Business of the Year in 2022, the King’s Award for Enterprise for Sustainable Development in 2023 and the Ecovadis Gold Medal in 2024.

Now into the second generation of family ownership, JPA Workspaces is driving forward to meet the ever-changing demands of the 21st century, creating working and learning spaces that engage, inspire and delight clients while also meeting the wider needs of people and planet.

Members’ News

MEC Founder and Director of Sales and Service Khaled Osman said: “We’ve always prided ourselves on staying at the forefront of future developments in the business energy industry. We don’t just help companies find the best energy deal – we become your partner to help you reduce energy wastage, meet energy legislation obligations and handle your utility infrastructure projects.

“This award justifies all the hard work we put in, especially as the last couple of years haven’t been easy. For months we worked literally every day giving costings to our customers to keep them going.

Inspire 63 47

New Members

Welcome to our new members

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AH Carpenters and Joinery T/A Adam Hope Bespoke

Blonde Limited

Clarks Construction Ltd

Creative services for brands and agencies,

Clarks Construction Ltd is a

Adam Hope Bespoke is the first choice when it comes to beautiful craftsmanship, creating and transforming the best interior space for homes and offices throughout Hertfordshire, Amersham, Chesham, Berkhamsted, Tring, North London and the home counties.

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BBD Electrical Contractors LTD BBD Electrical Contractors are a

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Allica Bank Allica is a bank built especially for established businesses with between five and 500 employees.

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CommsQuest Consulting Limited

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Box Moor Trust

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Anacruses Associates Ltd

living in Hemel Hempstead and

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Fairhurst Group LLP Structural engineering consultants.

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Saracens are one of Europe’s leading rugby clubs. On the sports field Saracens Men’s team have won 11 major rugby trophies. The Saracens Women’s team have too enjoyed unrivalled success, winning the Women’s Premiership 14 times and the Women’s Cup 10 times between 1990 and 2021.

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Intentional Team Coaching Ltd Organisational Relationship System

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KDW Financial Planning KDW Financial Planning offers independent financial advice from headquarters in St Albans, Hertfordshire.

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Inspire 63 49

Herts Go Green & Grow 50 Inspire 63

Wild things – getting closer to nature during June Members of the Herts Go Green and Grow environmental initiative went wild as part of an annual challenge to connect with nature.

The team members took part in the 30 Days Wild event, which sees participants do one “wild” thing every day during June.

The initiative run by The Wildlife Trusts is celebrating its 10th anniversary this year and Herts Go Green and Grow was inspired to take part by a presentation from the Herts and Middlesex group.

Some lucky fledglings will be living in style thanks to the artistic talents of Keven Ward from JPA Workspaces. Reusing old pallets, he made six bird boxes to give away. The company has also contributed to habitat restoration and tree planting through its membership of Ecologi.

Graham Pitts from KGK Genix headed out to the Snowdonia National Park in Wales, where he and his family climbed Snowdon.

Closer to home, team members clocked up the steps on nature hikes and on walking meetings across Hertfordshire, making the most of the county’s riversides, woods and open green spaces.

Some enjoyed lunches outside, despite the unreliable weather during the month.

But it wasn’t just walking. Some of the team from Insight MCL went kayaking near their riverside headquarters at Stanstead Abbotts, using the 30 Days Wild butterfly list to spot as many species as possible along the riverbank. There was also a deskbased opportunity to get close to nature thanks to a webcam watching over peregrine falcons nesting in St Albans.

Elsewhere, a new cohort of learners began the L4 Carbon Reporting Manager and L5 Sustainable Business Manager courses at Theobalds Enterprise Centre in Cheshunt. These funded courses are delivered by Estu Global.

Carbon was also on the agenda at the June Chamber Lunch, which was sponsored by Net Zero International. David Hawes outlined the necessity of carbon reporting in the race to net zero and encouraged people to join Herts Go Green and Grow.

During July, the group’s focus will be on volunteering, with businesses working to support various organisations. The next meeting of Herts Go Green and Grow will be online in September, and will reflect on the summer’s activities, as well as looking forward to the rest of the year.

Life in UK economy yet – but it must be nurtured Outlook is a little brighter, says BCC’s quarterly economic forecast, but long-term growth unlikely to be strong The economic outlook for 2024 and 2025 is slightly better than previously expected, according to the British Chambers of Commerce quarterly economic forecast – but there’s no upgrade to its prediction for 2026.

The BCC’s analysis says that although the UK economy is likely to continue its recovery after the short recession at the end of 2023, long-term growth is unlikely to be strong.

Vicky Pryce, Chair of the BCC Economic Advisory Council, said: “The BCC’s latest forecast shows there is life in the UK economy but if it is to gain momentum then it must be nurtured.

“With interest rates expected to be cut at a modest pace and pay outstripping inflation, businesses will be holding on to much of their money – even as confidence rises after the mini-recession.”

and that the rate of unemployment will be slightly higher than previously expected – though the labour market will remain tight due to difficulty finding skilled staff and coping with long-term sicknesses.

A poor outlook for exports continues to be a drag, with high interest rates continuing to limit investment, meaning the overall profile remains flat. BCC surveys continue to show that most small and medium-sized businesses aren’t increasing their investment.

The BCC predicts the interest rate to be cut to 4.75 per cent

According to the BCC’s forecast, the outlook for trade remains weak, with this holding the economy back – with both imports and exports expected to be down in 2024 by 1.9 per cent and 1.7 per cent respectively. These are projected to gradually bounce back in 2025 and 2026.

David Bharier, the Chambers’ Head of Research, said:

The BCC also predicts that average earnings are expected to continue to grow more strongly than inflation, that the Bank of England interest rate will be cut more cautiously,

should become more stable for SMEs to invest. However, the

by the end of this year, then 4.35 per cent by the end of 2025, and 3.95 per cent by the end of 2026 – which would still be far above the average for the previous decade.

“With an upgrade to GDP expectations, our forecast expects the UK economy to be edging towards slightly higher growth rates. With the recession of 2023 concluded and interest rate cuts now expected later in 2024, the environment margins are slim, and any further shocks could easily dent this recovery.”

BCC News

The BCC’s predictions for 2024 and 2025 GDP growth have been revised upwards for the second forecast running by 0.3 per cent respectively, to 0.8 per cent and 1.0 per cent respectively, with 2026 remaining at 1.0 per cent due to global headwinds, interest rates falling only slowly, and consumer spending not growing quickly.

Inspire 63 51

Drive for a great cause at charity golf day Businesses and entrepreneurs from across the county have been invited to take part in a charity golf day later this year.

Home-Start Hertfordshire works across the county to help families struggling with post-natal depression, isolation, physical health problems, bereavement or other issues through the support of volunteer mentors who visit them at home. The charity’s goal is to ensure every child gets a happy and secure childhood.

Home-Start Hertfordshire CEO Suzy Moody said: “Participating in Home-Start’s golf event not only benefits a great cause, but also provides a valuable opportunity to network, build relationships, and demonstrate your support for families in Hertfordshire, who are struggling to cope.”

The all-day event starts at 8.30am, with bacon rolls and hot drinks from 9am, and golfing from 10am. A three-course meal will follow at 3.30pm, with winners announced at 4.30pm, after which there will be an auction and raffle before the event ends at 6pm.

Heart in Herts

Old Ford Manor is a well-regarded course, designed by top golf course architect Harry Colt – and features the fine greens for which he is known, as well as elements of a seaside links feel, despite the inland location.

52 Inspire 63

The golf day for Home-Start Hertfordshire will be on Wednesday 4th September at Old Ford Manor Golf Club in Hadley Green, Barnet – an Open Championship regional qualifying course believed to sit on the site of the 15th-century Battle of Barnet.

The golf day will give businesses the chance to get together and network, and perhaps settle some friendly rivalries, while supporting a good cause.

Highlights include the bowl-shaped green on the second hole, and a sixth green that resembles an upturned saucer. The 10th green, a postage stamp ringed with bunkers, poses a particular challenge. The layout means that players must consider which club to use from the tee each time, as the driver may not be best for the start of every hole.

Tickets for the golf day cost £500 per team of four, and sponsorship slots area also available on the day for holes and competitions. To find out more and book, email Suzy Moody on suzy@home-startherts.org.uk.

Helping businesses become ‘breastfeeding friendly’ A welcoming environment can make a real difference in the lives of breastfeeding mothers – and that’s the rationale behind a new Hertfordshire initiative that aims to help businesses and organisations show their support.

The Breastfeeding Friendly scheme, launched by Hertfordshire County Council, involves a few simple to steps to help make breastfeeding mums feel at home and at ease. Members across the county are already signed up and taking part – predominantly libraries and family centres.

A Breastfeeding Friendly business or organisation should ensure its venue is comfortable and accommodating for breastfeeding mothers. This can involve small adjustments such as providing comfortable seating, some privacy if possible, or just a quiet spot.

All this can make a big difference to a breastfeeding mother when she’s out and about.

Businesses and organisations can sign the county council’s Breastfeeding Friendly pledge and send in a copy. Tips online at hertfordshire.gov.uk/breastfeedingfriendly can help to make staff aware of what is required.

Establishments signed up can show their commitment by displaying the campaign’s Breastfeeding Friendly decals, provided free of charge – for example in their window or on their doorway. This shows visitors that their site supports breastfeeding families.

Businesses and organisations that sign up also receive posters and a certificate of participation to put on display.

Breastfeeding has a wealth of health benefits for both mother and child, including reducing babies’ risk of infections, obesity and cardiovascular disease later in life, and lowering mothers’ risk of breast cancer, ovarian cancer and weak bones. But despite this, rates in England are among the lowest in Europe.

Businesses and organisations that take part in the Breastfeeding Friendly scheme are contributing to a positive chance and helping to promote the best start in life for children.

To find out more, see hertfordshire.gov.uk/breastfeedingfriendly

Sponsored Feature

“By connecting so many incredible employers with our brilliantly talented, and hugely diverse, students and graduates, we are helping businesses to grow, diversify and succeed.”

The University of Hertfordshire’s Careers and Employment team run a host of innovative initiatives to support employers with recruitment challenges Being one of the county’s leading multi sports holiday camp providers is no mean feat, as Stewart Hunt, founder and director of Apex 360, can confirm.

Every school holiday, his company runs up to nine holiday camps across Hertfordshire, including the ‘High 5’ camps, for up to 350 children aged between 5-11 years old.

Hugely popular, Apex 360 holiday camps have become renowned for their innovative, fun programmes catering to a diverse range of children, and promoting health, wellbeing and social cohesion. The challenge is finding enough first-rate staff to run the camps; with a minimum of four to seven people needed per camp.

It’s why Stewart relies on the University of Hertfordshire for help. An advocate of their sports management degree apprenticeship, a regular at their Part-Time Jobs Fair, and also an employer partner for their micro intern scheme, the University’s award-winning, Careers and Employment team helps him to connect with thousands of outstanding students and graduates, keen to pick up part-time or short-term job opportunities.

“As you can imagine, recruiting enough highquality holiday club staff able to work the holiday hours and be brilliant enough to support our wonderful young people attending the camps can be challenging,” explains Stewart.

“I’ve been working with the University for over a decade now to solve this, and always find their support to be exceptional. They really work with me understand my recruitment needs and run a huge programme of well targeted recruitment events and schemes that I use to connect with appropriate students and graduates.

“We have recruited so many outstanding Herts members as a result, and are thrilled that in return, they gain valuable insights and skills that will hopefully benefit them in their future endeavours.”

It’s not just part time gigs the University supports. Their Careers and Employment team provides free guidance and advice on graduate roles, placement schemes, internships, part-time positions and volunteering. They’ve also partnered with Handshake, Europe’s most powerful early careers recruitment platform, to help promote and target employer’s vacancies to the right candidates. With more than 30,000 current Herts students and many more alumni registered on the site - and over 2,000 actively using it every week - it provides employers with a quick, easy and free way to access the University’s diverse, talent pool and directly target candidates with the skills and experience they need to boost their businesses.

“We run so many events and programmes to help employers from all industries connect with the brightest talent, best suited for their business needs,” says Vicki Pinch, Graduate Success Manager at the University of Hertfordshire.

“We understand key recruitment challenges and aim to solve them with our specially tailored services, designed to support successful employment matches.”

The University’s multi-award-winning Assessment Centre Experience (ACE) is one particularly successful service. Developed to prepare more than 3,000 students each year for a typical graduate assessment centre process, employers are invited to support the event by acting as assessors for the mock interviews and presentations, and are provided with a great, student networking opportunity back.

Employers can also sign up for a whole range of different ways to connect with our students.

From taking part in a Careers Fair and speednetworking, to hosting a pop-up stand, there are lots of simple ways to connect. For those with more time to engage, an employer presentation - where they deliver a short presentation to a group of students studying a relevant subject, to raise their organisations profile to potential candidates and promote job opportunities – or working alongside the University’s academics to develop assessed projects and competitions designed to help employers spot future talent, are other options.

“Employer Instagram takeovers are also popular,” adds Vicki. “’Taking over’ one of dedicated channels, employers have the opportunity to post stories throughout the day or host a live Q&A session to a potential, 5,000 student-strong audience. As well as being able to deliver targeted careers content, it gives a friendly face to their brand and is a novel way to engage with potential candidates.

“We’re proud to be supporting so many innovative initiatives ultimately helping to deliver the future workforce across the East of England and beyond,” finishes Vicki.

“By connecting so many incredible employers with our brilliantly talented, and hugely diverse, students, graduates and apprentices, we are helping businesses to grow, diversify and succeed.”

The University of Hertfordshire’s next on-campus, Part-Time Jobs Fair takes place on 26 September, and its next Graduate and Placement Jobs Fair on 9 October.

For more details about either event, or for access to thousands of student and graduate applicants, sign up to the University’s careers platform Handshake at https://herts.joinhandshake.co.uk/employer_registrations/new For more information on all Careers and Employment services visit www.herts.ac.uk/for-business/recruit-our-students.

Inspire 63 53

Meet The Chamber Team 54 Inspire 63

in conversation with...

Caroline Maher Tell us about your time at the Chamber.

I started at the Chamber in May as Conference and Events Executive and I am delighted to be part of such a fantastic organisation and a great team. I feel like I have joined at an exciting time as the Chamber celebrates its centenary year. I have over 25 years’ experience working for a variety of companies across private, public and charitable sectors.

What has been your proudest moment?

In my very first job in recruitment, I became the youngest contract manager for a London local authority, with responsibility for a service provision for over 400 users. Prior to coming to the Chamber, I ran a successful consultancy business alongside my husband for eight years, and I am extremely proud of our venture and achievements.

Do you have a favourite event?

I feel somewhat obligated to say the Inspiring Herts Awards as I have been living and breathing it since I started at the Chamber! It has been an extremely busy and exciting period.

When you are away from the office, what do you enjoy doing?

I absolutely love going to the theatre and to see live shows in general – plays, musicals, comedy gigs or concerts. I think George Michael has to be the best I have ever seen perform live. I also enjoy keeping fit and active. I like going to the gym but I particularly love being in the great outdoors, walking and cycling.

I am a massive Michael Bublé fan – I have so far seen him seven times.

If you could have a dinner party with three guests, living or dead, who would you invite?

That is a very tough question – where to start? But how about with Jesus – as I am a Catholic, He would be the ultimate guest (plus could help with unlimited food and wine). Then George Michael, for guaranteed amazing music. Plus, Micky Flanaghan, because he is one of my favourite comedians.

Tell us about the best holiday you’ve ever had.

After my A-levels I went backpacking around Australia, Thailand, Fiji and America with my best friend, who passed away a year later, so that time and those memories are extremely precious. In more recent years, we celebrated my son’s 21st birthday on Boxing Day, in New York which was magical.

And, finally, tell us something people may not know about you.

Two random facts about me are that I know the British sign language fingerspelling alphabet, which I learned as a child and it has forever remained with me, and that I am a massive Michael Bublé fan – I have so far seen him seven times, and he even held my hand and sang to me.

Lewis Pollock Tell us about your time at the Chamber.

I have thoroughly enjoyed my time at the Chamber so far. The team here have been very welcoming and I feel very settled. It feels like I have already been here for years.

What has been your proudest moment?

I would have to say becoming a father to my two daughters. They bring so much light into my life every day and I am so grateful and proud.

Do you have a favourite event?

Having recently started I have not been to one yet, but I am very much looking forward to the Inspiring Hertfordshire Awards and our summer party. Both of these should be a great time for everyone.

When you are away from the office, what do you enjoy doing?

I like spending time with my family, playing football with my friends

The team here

once a week and going to watch my beloved team Tottenham Hotspur.

have been very

If you could have a dinner party with three guests, living or

welcoming and

dead, who would you invite?

Paul Gascoigne, Chris Eubank and Muhammad Ali. A good mix of

I feel very settled.

characters that would make a good night.

It feels like I have

Tell us about the best holiday you’ve ever had.

already been here

Cancun, Mexico. Beautiful beaches, lovely blue sea – what more can

for years.

you really ask for?

And, finally, tell us something people may not know about you.

I once had trials at West Ham United as a teenager.

Meet The Chamber Team

in conversation with...

Inspire 63 55

Advertising Feature

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56 Inspire 63

Protecting the family business in cases of separation and divorce A relationship breakdown is difficult at the best of times, but what if there is also a business involved? Sarah Liddiard and Laura Martin-Read from Machins Solicitors explain…

According to the Office for National Statistics, 41 per cent of marriages will end in divorce.

Frequently, one or both partners will have an interest in a business.

Divorce or separation can prove challenging if so.

With many business owners following the advice of their accountants to use their spouse’s unused tax allowances, it’s commonplace to find the spouse (or even an unmarried cohabiting partner) of an entrepreneur made a director and/or shareholder in a family company or made a partner in a partnership business.

Sarah Liddiard

Laura Martin-Read

But the implications of doing this, especially at a time of separation, can have time-consuming and costly consequences. It’s important that business owners take steps to fully protect their business and take early advice to consider how best to protect both their personal and business interests.

The appointment of an unmarried cohabiting partner as a director and/or shareholder in a family company can also have unexpected consequences on a separation, especially if the intention was to do so for income tax purposes only.

What is a ‘family business’?

It may be difficult to regain control of your business from your ex-partner if you have given them an interest and there may be tax consequences of them leaving.

A family business is usually one where the original founder remains in the business, or their family or children continue to run it. It is usually a business in which one or more family members play an active role in managing it.

Where a divorcing spouse has a stake in the business, it will be considered as part of the division or marital assets. If the family business is owned by other family members, parents or siblings for example, it won’t usually form part of the marital assets for division.

Getting early advice – preventing an escalating dispute Setting out clear intentions about the family business and what may happen to it in the event of a divorce or separation can be a good idea.

You may need advice on: •

A pre-nuptial agreement if you are planning to get married.

•

A post-nuptial agreement if you are already married but setting up a new business or thinking of bringing your spouse on board. A postnuptial agreement is similar to a pre-nuptial agreement but entered into post marriage.

•

A cohabitation agreement if you’re unmarried but living together.

This may be helpful to clearly define the parameters of your financial relationship, including the business.

Mixing family and business – the implications If the business owners are married, the implications can be significant. The family business can be considered a matrimonial asset, regardless of who owns it and regardless of who is running it. This may mean your spouse is entitled to a share in the business on divorce.

On a divorce, any business in which a party has an interest will therefore need to be valued, initially by the business accountant, but potentially by an independent expert if there is a dispute over the valuation. A spouse’s interest, such as holding shares, being a director or being a partner in a partnership, can give them additional leverage in settlement negotiations, or lead to protracted discussions.

Seek legal advice on Partnership Agreements and Shareholder Agreements that can include specific clauses in the event of a relationship breakdown, or Service Agreements to define employment duties if your spouse or partner becomes employed in the business.

Employment law experts can advise on the complexities of a partner’s employment in the family business on separation.

The spouse’s ongoing position in the business can be a cause of dispute around the time of separation and, in some cases, this can even lead to financial implication for the business. There is a risk of the business being deadlocked and unable to properly trade if parties are unable to work together or agree business decisions.

Machins Solicitors are an all-service law firm offering legal services to business and individual clients.

Together, you will be able to collaborate on a bespoke solution to cover all eventualities.

For further information visit www.machins.co.uk

SA Law strengthens corporate and commercial team St Albans and London-based law firm SA Law has welcomed corporate and commercial lawyer Nikki Petken as a partner.

She will bring a unique blend of in-house commercial strategy and legal expertise to SA Law, with a strong track record in strategic legal leadership and adeptness in crisis management, making her a trusted partner for clients navigating complex business challenges.

In particular, she will be offering valuable advice on business growth and restructuring to SA Law’s clients, while effectively managing their cost, risk and compliance concerns. Her specialisms include contract drafting and negotiations, Ts&Cs, joint venture agreements, M&As, partnerships and corporate governance.

Nikki’s appointment comes as part of ambitious growth plans for the corporate and commercial team, as well as the wider firm, where there is a particular focus on expanding the support and services it provides

Commenting on her decision to re-join the firm, Nikki said: “I am excited to be making the transition back into private practice from in-house law and, especially, to have the opportunity to rejoin SA Law, where I started my legal career as a trainee and a newly qualified solicitor.

“SA Law’s corporate and commercial team has an excellent reputation in the market, and their holistic approach to clients’ commercial issues is what attracted me most to the role.

“Having worked in several different industries and businesses, I look forward to bringing the commercial and legal expertise I have acquired to the clients of SA Law and to working with the SA Law team.”

Vincent Billings, Head of the Corporate and Commercial Team, added: “We are very pleased to have Nikki join us. She brings with her a wealth of business and commercial experience that will prove invaluable to our commercial clients and assist with the continued growth of our Corporate and Commercial Team. Welcome back Nikki.”

Tracy Lacey-Smith, Joint Managing Partner, commented: “Nikki’s understanding of the wider implications of commercial decisions is second to none. Her 360-degree view will be of huge value to clients.

Nikki is an excellent addition to the firm, and we are delighted to welcome her into the Partnership.”

Advice

Nikki originally joined the firm in 2007 as a trainee solicitor. Since qualifying at SA Law, she has amassed a wealth of experience, working for organisations such as the BBC, Elysium Healthcare, and more recently, Gravity Media Group as their General Counsel. In this role she established the group’s legal function and held ultimate responsibility for legal affairs globally.

to its client base of prestigious local businesses, as well as leading national, and international companies.

Inspire 63 57

Advertising Feature

The Gift Room opened up a new shop last year in Sawbridgeworth and pictured are the owner Kelly Jordan with Vicky Glover-Ward, Executive Member for Planning and Growth. The unit had previously been empty for a while. Kelly was able to open thanks to a premises grant from East Herts Council.

A great place to live and work East Herts is constantly rated as a great place to live due to its mixture of market towns, good schools and excellent connectivity but is sometimes overlooked as a place to do business in favour of its bigger neighbours – such Stevenage and Harlow – with their large business parks and clusters of industries.

However, the district has many fantastic businesses, and the Council is committed to supporting their growth whilst helping them plan for the future.

This year we will be doing both through our ongoing grant support scheme as well as organising careers fairs, connecting employers to our local talent. With that in mind, we are delighted to have sponsored last month’s Chamber Annual Awards, recognising all the innovators and entrepreneurs across our District.

Ideally, this funding will result in the creation of more jobs in the district or creating more commercial space from older or disused infrastructure. So, if you are looking to do something similar in your business, please get in touch.

The deadline for applications closes 30 September and full details on the criteria and how to apply can be found here: www.eastherts.gov.uk/about-eastherts-0/improvement-projects-east-herts/ukshared-prosperity-fund

Helping businesses grow Supporting the growth of local businesses is of paramount importance to us as a Council.

Over the past year we have awarded over 20 “new premises” grants to local businesses to help them expand. This scheme runs until 31 March 2025, for anyone looking to set up new premises in East Herts or expand their existing premises. Successful applicants could receive up to £3,000 to make this happen.

Alongside this we also have our larger grant scheme aimed at supporting businesses with developing new products and services. Successful applicants could receive up to £50,000 to help them achieve this.

58 Inspire 63

Hertford Cake Company moved to bigger premises in Hertford late last year as they weren’t able to expand in their existing unit and the grant helped with the fit out costs.

Connecting businesses with local talent Business often tell us one of their biggest challenges is recruiting people with the right skills, and this has become even more acute as the jobs market has become more competitive in the last few years.

This year the Council is planning to help address some of the underlying issues with recruitment.

In conjunction with Hertfordshire Futures (formerly the Herts Local Enterprise Partnership) and local secondary schools, we will be running two events, “Generation Hertford” and “Generation Stortford”, aimed at connecting secondary school students with local businesses. These will take place on Monday 21 October at BEAM in Hertford and Wednesday 4 December at the Herts and Essex High School in Bishop’s Stortford. Students from years 10 – 12 will be keen to learn about apprenticeship opportunities and other routes to employment. If your business would like to take part in this event then please get in touch with us. Contact Ben Wood, Head of Communications, Strategy & Policy Benjamin.wood@eastherts.gov.uk

Membership Benefits Whatever the size of a business, it is important to keep company vehicles on the road. The slightest delay could have far-reaching consequences for the business.

Chamber Fleet Assist gives members access to a range of breakdown and recovery packages for their company vehicles, at preferential rates.

Preferential rates for Chamber members

(Bronze and Silver memberships are not included) • Fleetwide One £70.92 Roadside Assistance, Relay, Relay Plus, Home Start and Accident Management • Fleetwide Two £60.96 Roadside Assistance, Relay, Home Start and Accident Management • Fleetwide Three £49.20 Roadside Assistance, Relay, Relay Plus and Home Start.

• Fleetwide Four £41.40 Roadside Assistance, Relay and Home Start • Fleetwide Five £33.72 Roadside Assistance and Home Start

All the above prices are per vehicle per year, inclusive of IPT (Insurance Premium Tax). All prices are subject to change. Fleetwide does not apply to: specialist vehicles, ie taxi, mini cabs, hire vehicles, ambulance, DPVs (disabled passenger vehicles), police vehicles, vehicles on trade plates, minibuses, privately owned vehicles, motorcycles and courier vehicles, or any vehicles over 3.5 tonnes gvw.

This offer does not apply to existing members.

European Cover £13.08 with operations centre, experienced English speaking operators, roadside assistance, spare parts delivery, vehicle recovery to UK or vehicle collection costs, additional travel expenses, additional accommodation alternative driver, legal expenses.

New Skills Academy CPD-certified Courses New Skills Academy – Part of the Be-a Education Family In November of 2013, a single question was asked: ‘What do you want to learn?’ From there, a vision was born of comprehensive, high quality, and affordable online course availability. The name behind that vision was New Skills Academy.

Our expertly designed CPD-certified courses, detailed lesson plans and student testimonials all attest to the fact that we take great pride in our course offerings and provide only the best for our students.

When it comes to online schools, there are plenty, but at New Skills Academy we distinguish ourselves among the competition with our dedication to your long-term goals.

All of our courses have been certified by organisations such as CPD, RoSPA and CME and our library covers everything from personal and professional development to IT skills and lifestyle.

Members: New Skills Academy offers all Herts Chamber members 70 per cent discount on all 1400+ courses.

To claim/find out more about this benefit, please visit your profile in the Members Area.

Membership Benefits

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Inspire 63 59

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Join Costco Everything you want. All in one place!

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Costco Wholesale is a membership warehouse club, dedicated to bringing our members quality goods and services at the lowest possible prices. We provide a wide selection of merchandise, plus the convenience of speciality departments and exclusive member services, all designed to make your shopping experience a pleasurable one. We are confident in the quality and value of our products, and we stand behind them with our guarantee of satisfaction.

MEMBERSHIP

Become an Executive Member and earn an annual 2% Reward on most of your Costco purchases*. The annual membership fee for Executive Trade Membership is £56 ex VAT (£67.20 inc VAT) and as an Executive Individual Membership is £62 ex VAT (£74.40 inc VAT). The annual membership fee for Standard Trade Membership is £22 ex VAT (£26.40 inc VAT) and Standard Individual Membership is £28 ex VAT (£33.60 inc VAT), all memberships include a complimentary card for your spouse or domestic partner.

To join and start saving please provide one piece of business evidence for Trade membership, or for Individual membership your employee ID card or current pay slip to prove your employment, PLUS one piece of photographic identification for both memberships. For more information and to preview our warehouses visit www.costco.co.uk/join or scan the QR code.

YOUR MEMBERSHIP IS VALID IN ALL 29 UK WAREHOUSES, WORLDWIDE AND ONLINE!

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ALL NEW MEMBERS WILL RECEIVE A £10 ONLINE VOUCHER WHEN YOU SIGN UP FOR MEMBERSHIP† Costco Stevenage, Gunnels Wood Road, Stevenage, Herts, SG1 2EH T: 01438 907 580 E: marketing129@costco.co.uk www.costco.co.uk Sign up for membership with this advert at our Stevenage warehouse and receive a £10 voucher to spend online at www.costco.co.uk. New members only. *Exclusions apply. Membership Criteria applies.

Membership must be obtained before purchases can be made. ∆Qualifying ID required to preview in the form of company payslip ID. Accepting Mastercard, American Express and Visa credit cards as well as cash, debit card or cheque. No cash or cheque at fuel station. *Fuel stations not available in all locations. JN36239

†

£10

Expires: 31st December 2024

ONLINE VOUCHER

SHOOTING GROUNDS

Experience an unmatched experience and facilities at the country’s finest shooting ground.

Ducks Hill Road, Northwood, HA6 2ST // Tel: 01923 825349 // www.hollandandholland.com SG HERTS CoC.indd 1

25/06/2024 12:20

Inspire 63 61

Paul Shanahan General Manager, Holland & Holland Shooting Ground Holland & Holland Ltd

The Last Word

What do you do?

Patrons

62 Inspire 63

Holland & Holland Shooting Ground is set in 130 acres of undisturbed countryside.

The fundamental pillar of the shooting ground is tuition; this is how we started, by supporting those looking to take up a new hobby to those wanting to hone their craft. If you have never shot before, our expert team of instructors will ensure that you’ll be giving your best by the end of the day.

Our business is diverse, we’ve undergone extensive refurbishment throughout the years and have the ability to host events, conferences and parties, from small intimate groups to company away days, charity events, competitions and conferences. My role is guardian of this institution, maintaining the excellent standards expected from one of Britain’s most historic gun makers and working closely with my team to provide the ultimate experience for all our guests.

Who do you work for?

We were founded in 1835 by Harris Holland and in more recent years were acquired by fashion icon Chanel, who owned the business until 2021. We are now owned by the Beretta Family who visit the grounds regularly, hosting their own parties and shooting days with us.

The family continues to invest strongly in Holland & Holland and supports us as we evolve.

Why did you join the Chamber?

Everyone I have had the pleasure of meeting through the Chamber has been incredibly welcoming and we have benefitted from the diversity of the businesses involved.

I want local business owners and operators to get to know us at Holland & Holland Shooting Grounds so we can connect and support each other.

I’ve greatly enjoyed the Chamber events, networking with the members and engaging with them.

How has it helped your business network?

We’ve connected with local specialists and through them sourced goods or services we would have had to look further afield for. Being part of the local community is very important to us at Holland & Holland Shooting Grounds; the Chamber has enabled us to play a more active role.

What advice would you give someone starting out?

Engage in the events the Chamber offers and make your membership work for you. Everyone I have had the pleasure of meeting through the Chamber has been incredibly welcoming and we have benefitted from the diversity of the businesses involved. The Chamber is very supportive of our business.

What do you think is the biggest challenge affecting running and growing a business?

This is a difficult operating period; all businesses are suffering from growing costs and uncertainty moving forward.

Money is tight and that leads to understandable caution with spending.

Our strategy is to diversify income streams to help navigate peaks and troughs of the year, so we are not reliant on one area. The Chamber has helped us to achieve this.

What support do you want from Government?

Stability and continuity. Over the last few years this has been desperately lacking.

How confident are you your business will grow in the next year?

We are seeing year on year growth.

Broadening our market segments and routes to market has helped us achieve this. Being an outdoor sporting venue, weather and daylight hours are vital to our operation, so there is a lot out of our control. The addition of our function areas has given us more capability to diversify what we do and what we can offer to our guests.

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Harwood Park

The perfect setting to commemorate the life of your loved one

Crematorium and memorial gardens created and managed by the Austin family in the beautiful Hertfordshire countryside.

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Serving the local community for ten generations