Worried about someone you work with?

Worried about someone you work with?

Working in the law can be intense, with long hours, high pressure, and a constant need for accuracy. The work is often emotionally challenging and it can be hard to switch off. And like everyone else, people in the legal sector are also juggling day-to-day pressures outside of work - family, friends, caring responsibilities - which can make things feel even more overwhelming.

It’s no surprise that people sometimes struggle with their mental health. But spotting when someone needs help - and knowing how to support them - can feel daunting. The good news is you don’t need to be an expert in mental health to check in with a colleague.

It’s normal to feel anxious about starting a conversation with someone you’re worried about, but taking just a few minutes to talk could make a real difference. 

Spotting the signs

Everyone has tough days. But if someone’s behaviour changes over time, it might be a sign they’re struggling with their mental health. Look out for:

• Irritability, mood swings, anger and short temper

• Lack of energy, concentration and motivation

• Missing targets, even when working long hours

• Avoiding others or becoming withdrawn

• Changes in appearance or hygiene

• Frequently feeling unwell or needing time off

• Overreacting to small issues

• Coming into the workplace smelling of alcohol

• Becoming overconfident but making mistakes

• Having more tension or problems with managers or teammates

How to start the conversation

Everyone has tough days. But if someone’s behaviour changes over time, Choose a quiet, private space - somewhere away from desks or meeting rooms where the person will feel comfortable. A café or a short walk can help create a relaxed atmosphere.

Start with something simple like, “How are things at the moment?”. They might not open up straightaway, so be patient and be prepared to ask again.

Here are some tips for navigating the conversation:

• Give your full attention: Put your phone away and allow plenty of time so you aren’t rushed.

• Don’t try to fix: Let them speak. Don’t interrupt. Just listen.

• Ask open questions: Try, “How long have you been feeling like this?”, “Is there anyone you feel you can ask for support?”, “Are there any work issues that are contributing to how you are feeling?”, and “Is there anything I can do to help?”

• Show empathy and take them seriously: Say things like, “That sounds really tough” or “I can see this is hard for you.”

• Don’t use clichés: Avoid saying things like “It’ll all work out” or “Just stay positive.”

• Don’t compare stories: Focus on their experience, not your own.

• Offer practical help: Ask what might help them and offer to look into these options with them.

• Encourage support: Suggest they talk to HR or another trusted colleague, visit their GP, or use services like LawCare.

There are more useful tips on how to start a conversation about mental health from Mental Health First Aid England [MHFA].

Talking about mental health at work isn’t always easy

If you’re feeling anxious about making mistakes, you’re not alone - lots of It’s common in the law to feel we need to have all the answers. But simply listening and showing you care is enough.

Some people feel better after opening up - it can be a relief not to keep things hidden. But others may worry about how people will react. It’s important to be discreet and treat what you have been told as confidential. 

It’s up to each person whether they want to talk about their mental health at work: there’s no right or wrong. But talking with someone can make it easier to access support.

And remember, supporting someone else can be difficult, frustrating and lonely. It’s easy to overlook the impact on your own mental health when all the focus is on someone else. Be sure to check in with yourself and prioritise your own self-care.

Supporting someone returning to work

If a colleague has taken time off due to mental health, it’s important they feel supported when they return.

Even if you aren’t their manager, stay in touch while they’re off - just to check in, not to talk about work. But remember to respect their boundaries if they need time to heal.

Once they’re back, encourage them (and everyone else) to:

• Take proper breaks

• Avoid working long hours or weekends

• Use their full holiday allowance

Regular catch-ups can also help and demonstrate there’s an open and supportive culture in the team. Some people might like having a “code word” to signal when they’re feeling overwhelmed, without needing to explain in the moment.

Need support?

If you’re worried about a colleague - or struggling yourself - LawCare is here for you. We offer free, confidential emotional support to anyone working in the legal sector.

• Call us on 0800 279 6888

• Email: support@lawcare.org.uk 

• chat online (just people – no bots) and access resources at www.lawcare.org.uk