[New] More ‘GOOD’ news from Chamber Training! High quality careers advice recognised at Chamber Training

Coventry and Warwickshire Chamber of Commerce Training (CWCCT) are delighted to announce that we have successfully been re-accredited with the matrix Standard. This quality standard demonstrates that we are providing excellence for our stakeholders and learners with advice and guidance to support their skills gaps, career and learning goals. We continually strive to improve the way we supply IAG (Information, Advice and Guidance) and work hard to keep a high level of customer satisfaction.

The matrix Standard is the international quality standard for organisations that deliver information, advice and guidance either as their sole purpose or as part of their wider service offer. Achieving the Standard involves an exacting two day assessment in which the quality and delivery of information and advice is measured against the matrix Standard’s four main elements: leadership and management; resources; service delivery; and continuous quality improvement.

Having held the standard since 2004, this recognition shows CWCCT’s continued commitment to delivering the best service possible for local businesses, including individuals who are exploring opportunities and considering different career paths.

Commenting on the achievement, Sally Lucas Executive Director at CWCCT, stated “The matrix Standard is a great way to demonstrate best practice and illustrate the importance that CWCCT places on ensuring clients receive the highest standards of service, particularly around career, learning and work and life goal setting.”

Coventry and Warwickshire Chamber of Commerce Training (CWCCT) are pleased to confirm the outcome from a recent inspection by Ofsted of its education and training, which verified CWCCT’s provision as ‘good’ across all areas. In particular, Ofsted cited strengths around the expertise of staff, the positive respectful behaviour of apprentices, the inclusive nature of the environment and the strong local links which are used well to ensure the provision of is relevant to the locality and of high quality.

The rigorous and challenging inspection of apprenticeships in health and social care, business administration, accounting, management, children’s care and hairdressing took place in October over four days and involved scrutiny of teaching, learning and assessment.

With over 35 years’ experience in the training industry, CWCCT’s focus is on designing and delivering learning that is relevant to individuals, of benefit to business and supportive of the local economy.

The inspection revealed that ‘apprentices develop substantial new knowledge and skills which enable them to move on to their next steps. A high proportion of apprentices achieve promotion or take on additional responsibilities during their apprenticeship’.

Referring to the inspection, Sally Lucas Executive Director at CWCCT, commented, “Whilst the inspection by Ofsted was demanding, it was also very rewarding to have CWCCT’s services recognised as good. The team at Chamber Training work tremendously hard to ensure that what we do is valuable to business and the wider community.”

Contact our team on 024 7623 1122 or enquiries@cw-chambertraining.co.uk if you would like to know more about the apprenticeships and other training courses we deliver.