OK2PLAY? Community Support

NEW COMMUNITY SUPPORT PROGRAM

AS PART OF OUR ONGOING CARE AND COMMITMENT TO ENSURING THE VALUED MEMBER EXPERIENCE, IT IS OUR PLEASURE TO ANNOUNCE THAT WE WILL BE INTRODUCING THE NEW OK2PLAY? TECHNOLOGY PLATFORM INTO OUR VENUE THIS MONTH.

It is the goal of Belmont 16s to normalise the conversation when it comes to seeking help. OK2PLAY? is a new digital platform that checks in with our members prior to entering the venue to confirm they feel “OK” to play today via our Ascent Rewards Kiosks located near the Reception desk.

For most of our Belmont 16s Members, using the facilities that our venue offers is a fun and social experience. For those that respond yes to the OK2PLAY? program, their experience will remain unchanged. For Members who find at times, they don’t feel “OK”, this as an opportunity for them to discreetly ask for assistance. The OK2PLAY? platform provides in-venue assistance at the time it is needed. At the push of a button or by scanning a QR code, a message is sent directly to an onsite senior member of our team who can reach out and provide an empathetic channel to seek further help.

AS AN INTEGRAL PART OF OUR COMMUNITY, BELMONT 16S HAS A SOCIAL RESPONSIBILITY TO OUR PATRONS, MEMBERS, AND COMMUNITY. BY IMPLEMENTING OK2PLAY?, WE ARE INVESTING IN SUPPORT AND TAKING OUR RESPONSIBILITY TO OUR MEMBERS SERIOUSLY.